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The Banyan Resort in Key West, FL

The Banyan Resort in Key West, FL

Specialties

Stay in a timeless world of beauty and luxury at the first Florida Green Lodging Designated Resort in Key West. Just steps away from the world-famous Duval Street & all that Key West has to offer, including shops, restaurants, & galleries. Spend your day by one of our heated spring-fed pools, sipping drinks at our Tiki Bar, or wandering through the tropical flora in our exquisite gardens.

History

Established in 1982.

The Banyan Resort originally consisted of six homes that were constructed as private residences during the mid-1800's. The individual owners of these properties decided to combine their interests in the early 1980's and convert them into "The Banyan Guest House". The guest house quickly became a popular place to stay. However, back in those days, Key West had two distinct tourist seasons: "In" and "Off" season as referred to by the local residents. The business at The Banyan Guest House thrived during the "In" season (December - April) months but was finding it very difficult to make ends meet during extremely slow "Off" season (May - November) months. A new concept of "Timesharing" was emerging in the U.S. at that time and gaining popularity. That concept proved irresistible to the owners and "The Banyan Resort" was born. Inventory quickly sold out and additional homes were erected in the late 1980's.

 

Company Info:

Rating: 3.19

Address: 323 Whitehead St, Key West, FL, 33040
  • Mon: 9:00 am - 10:00 pm
  • Tue: 9:00 am - 10:00 pm
  • Wed: 9:00 am - 10:00 pm
  • Thu: 9:00 am - 10:00 pm
  • Fri: 9:00 am - 10:00 pm
  • Sat: 9:00 am - 10:00 pm
  • Sun: 9:00 am - 10:00 pm

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Comments (16):

1. p t.
we have stayed at the Banyan 2x now. we stay here because our friend has a timeshare with them, but they also rent out rooms like a regular hotel. They are located on whitehead st in the heart of downtown key west. The good news is you can probably walk everywhere, the bad news - if you drove down they dont offer parking (timeshare owners get first choice of parking) but they didnt tell us that until we were already checked in. We ended up paying a lot to park at least a block away, then we had to move our car every 8 hours and pay a meter. it was not fun. The resort is pretty cool, the trees are gorgeous. they have two very small pools. They do offer pool towels but they come with a $10 a piece deposit (they are serious about their pool towels) the rooms we had also had a mini kitchen and dishes, but housekeeping does not do dishes, so you have to clean up after yourself. They also use real keys and they also have a deposit (surprise, surprise) they are $25 a piece. As we were checking out they also added a $5 a day "energy" charge to our bill. I know Key West is expensive, but this is ridiculous!  I will not be staying here again.

18/08/10 | Link | Rating: 1.0
2. Caroline S.
Super clean, friendly and right off of Duval, would definitely return! Our first time in the area, def feel lucky that we landed here and not one of the hotels that you need shuttle to get you to historical area, this is convenient to everything!

12/06/12 | Link | Rating: 4.0
3. Jesse C.
Nice place but as noted service is pitiful. Housekeeping starts at 7am and if you're in a downstairs suite you get to hear it all. Especially interesting (annoying) is the half hour of vacuuming which sounded like a power tool being operated. Front desk simply informed me it was after 7:30 after all. Ya, like I should have expected a quiet morning in my 300 dollar a night room. J$&k@sses.

16/01/13 | Link | Rating: 2.0
4. A. R.
Bizarre/bad service. Dated rooms. Gross bathrooms. Would not return.

24/04/13 | Link | Rating: 2.0
5. Robyn C.
Banyan, oh Banyan.

I had such high hopes for you - I mean, how quickly you lured us in with your nice smiles and cheery responses.

Admittedly, the staff was very friendly and helpful (in the beginning) but my qualm comes later...

The Good -
1. Walking distance from downtown key west with all the bars, restaurants, shops.
2. Historical sight
3. Super cute basic, yet clean rooms
4. Mini kitchen & dishes*
5. iPod dock and radio (in 2bedroom suite only)
6. Free wifi w/ password prominently displayed

Now let me count the way in which you have disappointed me -

1. PARKING.
Very limited and tiny lot. Even as a guest, parking is NOT free. Be prepared to pay. Lamesauce, much?

2. DISH SOAP.
Love the fact that they provide a lot of dishes/utensils but then makes a note to tell you that guests are responsible for cleaning everything. As in, housekeeping doesn't do dishes? Ugh, okay fine. Cue the extremely hard to find, almost but not quite non-existent dish soap. Really people? You provide dishes, tell us to clean shit ourselves and don't even have the decency to tell us where we can find said dish soap. Fail-tastic.

3. TOWELS & KEYS.
Guard these with your life. There's a cost associated with missing any one of these items so keep that in mind. Luckily, my team did a good job of having everything accounted for - go us!

4. AC/FRIDGE.
With the exception of these things, everything worked as it should. The AC somehow always seemed to creep back up to 78 degrees and the fridge at first wasn't cooling. If staying here, keep an eye on out - nobody likes a fridge filled with hot beer.

And now for the pivotal items that changed ALL of our outlooks on Banyan - *drum roll please*

5. ROOM SERVICE/ HOUSEKEEPING.
We, a group of 14 people and 4 rooms, checked in on Friday and checked out on Sunday. Was any of our rooms cleaned during the entire weekend? No. That's not to say that room service/housekeeping didn't come around at all - because they did - AT SEVEN IN THE MORNING. Who, when on vacation in the keys, wakes up at the crack-ass of dawn?!

Banyan, explain to me how you can send housekeeping to bang on people's room doors and expect them to let you in to clean at that time!? GTFO.

6. LATE CHECK-OUT POLICY.
The last straw came when you refused to let us check-out an hour later - ONE HOUR. Oh, but that's right. You do allow it. For a low cost of $50 an hour. Pfft.

When the words, past guest, 4 rooms and JEW means nothing to you, you can take that $50/hour and suck it. I mean, even when we got Jew'd on you, you refused us? GAME ON.

For this, your housekeeping (who apparently makes all the rules around here) got left three things in the fridge: an informative, instructional note; a bottle of Smirnoff Ice; and a You've been Yelped card. Yeah, we "iced" your housekeeping. Take that, bitches.

PROTIP: Ask for a late check-out, early. Apparently out of all the rooms at Banyan, they only allow THREE to late-checkout at no cost.

Potential guests: Follow these rules and you should have a halfway decent stay. The place itself is super cute. The service is meh. The pool is all right. Don't expect more.

Banyan: I'm giving you two stars because despite the last day, we enjoyed our stay...but the real reason is because you had two things that are near & dear to my heart: free wifi and an iPod dock. Let's face it, unless you shape up and take my disappointments as areas of improvements, we won't come back and will refer others to another venue.  Just remember, last impressions are just as, if not more, important that first impressions.

19/04/11 | Link | Rating: 2.0
6. Brent J.
We have stayed at The Banyan for several years each April. It is a perfect location for exploring downtown Key West, you can literally walk to anything, no car needed here. We own several timeshare weeks around the world and the uniqueness of these historic homes are part of our Key West experience. The grounds are beautiful and the people friendly. If you're looking for someone to wash your dishes spend $500 a night at the Westin. I recommend The Banyan to anyone looking to experience the true Key West.

12/05/13 | Link | Rating: 5.0
7. Charles T.
Absolute best location in Old Town Key West with excellent service by a seasoned staff.
This is about our 10th year staying in this delightful resort property. It is enjoyed by legions of happy owners of this unique Timeshare arrangement but is also open to the occasional traveller that calls ahead. You see some owners have conflicts or extra weeks they can't use.
The gardens surrounding the two pools are a Key West jewel and should be put on the National Register. It is tropical foliage like you have never seen. And the very friendly Tiki Bar the anchors the pool scene is fabulous for lunch sandwiches and pool drinks.
Overall a delightful hotel experience.

11/02/14 | Link | Rating: 5.0
8. William L.
Banyan is a nice place, but very strict rules with expensive penalties. Don't want to wash the dishes?  $25 fine. Missing pool towel?  $50 fine. Parking on property requires a permit...$20.  Too expensive compared to other places. One night was enough.  Find a better and more friendly place.

16/11/14 | Link | Rating: 2.0
9. Marc C.
We have stayed at The Banyan a number of times over the past 15 years and have always enjoyed it. In fact, we enjoyed it so much that we bought a week five years ago.

The location cannot be beat. It is one block off Duval st and within walking distance of everything. If you fly into Key West airport, resist the urge to rent a car and just take a cab from the airport.

The complex consists of six- 1800s era homes which have been turned into one and two bedroom timeshares/suites. Each room is a bit different due to the existing architecture. We've stayed in a two bedroom unit, a one bedroom unit and a unit with a sleeping loft and enjoyed each one. Depending on the unit's location, traffic noise can be a bit loud and the ever present "time challenged" roosters who crow day and night are an annoying bit of local flavor.

The landscaping is absolutely gorgeous. You really feel like you are in a tropical paradise. There are two smallish pools and a tiki bar. They never seem to feel overly crowded.The tiki bar has free coffee for the early risers.

Parking is a challenge. They have a couple of small lots on site (where timeshare owners get first dibs) and an overflow lot a block or so away. I've parked in both with no problem. Parking is paid but hey, it's Key West. Parking is a horror everywhere in Old Town.

I have always found the housekeeping staff to be accommodating. The housekeeping terms are clearly spelled out in advance. Heck, they even wash and fold your laundry for $6.00 per load.

The staff is friendly and helpful. You can rent bicycles on site for $25 per week and the staff is full of tips on activities and restaurants. The towel/key deposits are a bit annoying. However, given the areas "party town" reputation and the college students that surge in a couple of times a year, I guess I understand why they do it.

Rates are pretty reasonable given the average lodging cost in the Keys. If you are two couples traveling together, try for a 2 bedroom unit and share costs. That make sit down right reasonable.  It's great to have a living room and kitchen to hang out in.

As the Governator says, I'll be back...

22/11/11 | Link | Rating: 5.0
10. Rob W.
This resort is in a nice location one block back from Duval Street. It occupies one of the most beautiful spots in town, the landscaping is out of this world. The buildings are very pretty as well. The property is a time share, but you can also rent rooms by the day when available. You will not have the same level of service as a traditional Hotel or Resort, as others have noted.

18/02/14 | Link | Rating: 3.0
11. Santi C.
Did not honored my Book It paid in full reservation
Charged my Amex card a full night ,
Bad  bad management , pity such a beautiful place!

27/07/14 | Link | Rating: 1.0
12. Robert W.
I have to agree with other reviews the Banyan hotel with its garden setting and trees is a very beautiful hotel and the location is great.  My wife loved that the Banyan hotel is on one of the local Key West ghost tours.  They stop by the back of the hotel to see one of the trees, very cool.  The hotel has two pools one for all and one for adults which I really like for Key West.  The only negatives are the room was next to the maids laundry room and they were very noisy every morning around 6:00am.  They never cleaned our patio and it rained a few times, and our entire stay they never once changed any of the three wrong clocks.  (Anthony Melchiorri would be pissed about the clocks)  

This hotel is great for the price just the maid service needs help.  We would recommend staying here.

Location               5 Stars
Service                 3 Stars
Maids                   2 Stars
Atmosphere         4 Stars
Value                    4 Stars

31/07/14 | Link | Rating: 4.0
13. Teejay B.
I was not overly impressed with this hotel. The banyan trees were beautiful and the rooms intertwined in them was something out of a fairytale.

The room itself wasn't particularly clean and the TV was incredibly small. Not only that, it was placed on top of the fridge. Way to far away to get my HGTV on before bed. When I woke up the next morning I had two bites on my arm that weren't there when I went to bed. Meaning I got them while sleeping...how creepy is that? Cool idea but it could use some updating...and maybe a really good cleaning.

12/03/14 | Link | Rating: 3.0
14. Sommer W.
This is the perfect place! I couldn't even try to find anything wrong.....
The location, the ambiance with the trees, the nice updated rooms, the cute little bar, the secluded pool, the staff, the price.... If I could give it 10 stars I would!
I live in south Florida and this made me feel like I was in another world. Vacation spot for sure..... I will DEFINITELY be back! Love this place! Happy is an understatement ... I feel blessed and thankful..... So glad I found this place!(-;  PARADISE= Banyon Resort!

10/05/14 | Link | Rating: 5.0
15. Theresa S.
Pros: great location, functional bedding and kitchen, adult only swimming pool, friendly staff

Cons: no DVD, wifi is spotty (never worked well in our room), bathroom tight quarters, rug could use some cleaning/replacement, had to ask for pillows for the sleeper sofa, lack of electrical outlets for devices

I would probably seek out other options if I return to key west mainly because of the wifi.

15/09/14 | Link | Rating: 3.0
16. Kristin M.
Location, location, location! The Banyan resort is in the heart of Key West and walking distance to EVERYTHING!  The hotel is charming with wrap around white porches, beautiful lush foliage, intimate pools, shaded flowery walkways and cool front desk staff.

We stayed in a one bed room apartment and it was HUGE! We had a full and functional kitchen, living room with pull out couch (which was super uncomfortable), comfy bed and spacious bathroom. We even had our own private wrap around porch and pool! We only shared the pool with 3 other apartments which was NICE! Our little Key West home away from home was perfect!

One of the downfalls is that there is no front desk or house keeping staff after 11PM and parking being $20... But hey it's Key west and everywhere charges for parking. The Banyan Resort is a timeshare so the resort gives priority on property parking to time share owners and then non-timeshare guests. We did not have a timeshare but arrived at noon and were able to park on site. So I guess the key is arriving early to get a spot!

Get the ultimate Key West experience and live like a resident in the Conch Republic and stay at the Banyan Resort. It is absolutely wonderful and a nice change from the typical chain hotel experience!

13/09/14 | Link | Rating: 4.0