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Truman Hotel in Key West, FL

Truman Hotel in Key West, FL

History

Established in 2003.

 

Company Info:

Rating: 3.82

Address: 611 Truman Ave, Key West, FL, 33040
  • Mon: Closed
  • Tue: 9:00 am - 4:00 pm
  • Wed: 9:00 am - 4:00 pm
  • Thu: 9:00 am - 4:00 pm
  • Fri: 9:00 am - 4:00 pm
  • Sat: 9:00 am - 4:00 pm
  • Sun: Closed

Hotels in Key West, FL

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Comments (17):

1. Juan C.
Great small hotel. Will be staying here again!  Got a very well decorated room overlooking Truman Ave.  Nick at the front desk was very helpful.

25/02/11 | Link | Rating: 4.0
2. Gerald A.
Our experience here was wonderful. We were extremely pleased with the room, parking, and proximity to Duval Street. The staff was very friendly and informative. We will gladly stay here again, but more importantly let all our friends know of this hidden gem.

13/05/13 | Link | Rating: 5.0
3. Nicole L.
Great experience!  The rooms were clean, friendly staff and a nice pool area. Continental breakfast was a plus. Highly recommend!

14/07/13 | Link | Rating: 5.0
4. Tara L.
Worst hotel I have ever stayed at. Hotel had bedbugs. I went to urgent care to see my health care provide when I arrived back home, and she confirmed I had bedbug bites. The owner was extremely rude.

24/11/13 | Link | Rating: 1.0
5. Troy V.
Awesome new hotel.  Stayed here for two nights over Easter break.  Beautiful and hip courtyard with pool.  Paid $219+tax, two double beds.

Cons: Not much "life" at the hotel, didn't really see or interact with other guests.  No hot tub.

Pros: Free parking. Great pool and lounge chairs.  New rooms, amazing shower.  Front desk woman was very helpful with suggestions.

04/04/10 | Link | Rating: 4.0
6. Meaghan E.
We booked this hotel because it received good reviews here on Yelp. There were six of us ladies visiting Key West for a relaxing and fun girls weekend.

The good news first:

When we first walked in we were all impressed by the grounds. The pool was nice and the rooms were, for the most part, clean and spacious.  The staff were friendly and professional and the location was perfect, not so close to Duval that is was loud but not so far away that walking would be difficult.

The bad news:  

While the room looked clean it smelled HORRIBLY of cigarette smoke. In fact it got so bad that we asked if we could be moved to a nonsmoking room. We were told that the entire hotel was smoke free so we were a bit confused. They did try to help by spraying the room with lots of fragrance but that didn't last too long and the horrible smoke smell returned.

While the day staff were friendly and professional the night staff was not. There was a lot of noise coming from one of the rooms near us and after 1 am we decided to call and complain. The gentleman working told us it would be "very difficult for him to find out what guest was causing the noise" This statement was repeated to me three times. It seemed as though I was putting the staff out.  The breakfast was also sub par.

My biggest complaint would be the beds and the bedding! I felt like I was sleeping on a pavement and the blankets were scratchy and thin. I was very shocked by how uncomfortable the sleeping situation was and can honestly say it was the most uncomfortable bed situation I've ever been in.

I would go to the hotel again, IF THEY GOT DECENT BEDS AND BLANKETS,  because for the most part it was fine, and the price was right. However, they could definitely make some simple improvements to make the stay a bit more pleasant

16/06/12 | Link | Rating: 3.0
7. Paula K.
Beautiful hotel & pool.
Cost about 200 per night. Two double beds. Nice breakfast every morning. The best Orange Juice ever. (Indian River brand- we asked)
The woman at the front desk was very nice, helpful with ideas of things to do and coupons to save money doing them.
Right next to Duval St and walking distance to everything.
I will definitely be going back and would recommend this place to anyone who will be visiting Key West.

15/05/12 | Link | Rating: 5.0
8. Ashley W.
Stayed at the Truman hotel with a few friends and it was a great experience. When checking in the staff was very friendly and helpful. We arrived around 11am (check in is at 3pm) but they still let us go to our room which was already cleaned. The rooms were very nice, modern and clean. The pool area was great and they served a nice breakfast which is complimentary in the morning. The hotel staff was also great at recommending different things to do in the town. Great location and close by to everything. Would definitely stay here again.

23/06/14 | Link | Rating: 5.0
9. Cale G.
Terrible stay at this hotel. Probably the most irritating hotel experience I've ever had.

We checked in around 3:00 p.m., and were quite tired after our 5 hour drive to key west, but unable to do any resting of any kind as we were constantly disturbed by the construction THE NEXT ROOM OVER with banging, sawing, hammering, and yelling well until after 5:00 and starting up again the next morning at 7:30!

First of all, don't put someone in a room next to a construction site. I'm on vacation! What the heck is the matter with you!? And second of all, try to do a little better than a 30% refund after your customer has to complain TWICE about the noise.

Will definitely not be staying here the next time we visit key west. Absolutely miserable experience.

13/12/13 | Link | Rating: 1.0
10. Lou D.
My family has a place in KW, so I've never stayed in a hotel here. Our place(a rental) is booked throughout the summer, but bf and I wanted to do our birthday weekend in KW. The Truman is new and seemed cool.
I pretty much agree with previous reviews. Check in was easy as was parking(that was a selling point for me). Location makes walking everywhere easy breezy. Comfy modern rooms which remind me a bit if W hotel rooms. Don't lose your key card-you need it to operate the lights and AC.

We didn't do the pool, but the area is really pretty and seemed like folks were digging it. That's the scoop.

09/06/12 | Link | Rating: 4.0
11. Jennifer M.
This was a very trendy and chic hotel. The rooms were decorated with cool artwork and the bath was glass mosaic tile. The pool area was very nice and looked incredible at night when it was lit. The staff was great. Turn down service at night with bottled water and chocolates.

We were there for Fantasy Fest so it was a perfect location to get to Duval Street. The staff even left us beads on the bed to celebrate.

The breakfast was served by the pool. It was simple, but had enough variety to help with a hangover.

Great place to stay!,

30/10/13 | Link | Rating: 4.0
12. Angela O.
Love it, it's my 2nd visit
No bar tho
And no wine and cheese happy hour :(
Close to Duval

07/07/13 | Link | Rating: 4.0
13. Trisha S.
I stayed here in Sept 2014 for my bday girls trip. Hotel was clean, staff was nice and more importantly no bed bugs. I can't complain about this hotel. Def would recommend it to anyone visiting Key West!

30/09/14 | Link | Rating: 4.0
14. Morgan J.
I think that the hotel did it's job: we were able to get a cheap place to stay for a couple of nights, very close to Duval Street with easy access around all the main tourist-y sites. However, there were some downfalls into the hotel.

The beds were comfortable and nice with many pillows and I didn't necessarily have a problem with that. However, our room itself became easily infested with ants! They were everywhere... bathroom, in the main room, a few in my bed. That part got very annoying after awhile.

Secondly, when relaxing during the day at the hotel, there was construction nearby and they were pounding away for a quarter of the day. It was irritating.

Other than that, like I said, the room did it's job for two nights.

04/06/14 | Link | Rating: 3.0
15. Evelyn L.
I stayed here for a girl's trip. Pretty close to Duval so we were walking distance from all the action. That was very convenient.

I loved our room. It was perfect. We stayed in a corner room with a balcony & a great view. When we were all tired from being tourists we would go onto our balcony & drink to watch the sunset.
Or we would head down to the pool. The pool was great. I liked that the hotel wasn't crowded. So we were able to enjoy the pool & breakfast.

The staff was pretty great as well. As soon as we needed something they helped us out. We had one particular lady that helped us tons that weekend. We definitely made sure to tip her every time.  She truly made our experience that much better. She even managed to know our sleeping schedule. Usually leaving our room for almost last which we appreciated. Every morning she greeted us and was nice.

The rooms very spacious, clean, & modern.
On the nights that we were too tired to walk back. We took a cab back to our room. I think we spent like $6-7 on a cab ride. Pretty great deal!

Overall, I would definitely go back!
Would love if they brought back their bar & happy hour.
That would have made it 5 stars. But all in all a great place to stay.

27/10/14 | Link | Rating: 4.0
16. Kevin G.
This is a great hotel.  Made last minute reservations and everyone was so nice and helpful. Can't wait to come back!

23/02/15 | Link | Rating: 5.0
17. Kim S.
I visited the Truman Hotel last July 4th for my 30th birthday. Its a great place to stay. Very updated. Has a nice pool and parking garage. Felt very private. Offers breakfast in the morning near the pool. The rooms are comfy yet modern. I can't wait to go back. Can't say a bad thing about this place.

16/04/15 | Link | Rating: 4.0