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DoubleTree in Miami Beach, FL

DoubleTree in Miami Beach, FL

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Company Info:

Rating: 3.51

Address: 1717 N Bayshore Dr, Miami Beach, FL, 33132

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    Comments (41):

    1. T B.
    We stayed here last week for one night before we headed out on our cruise. The hotel is in a GREAT location. Right in the heart of South Beach, everything is walking distance. Being right on the water is great. We went out to the Beach for awhile and then walked back to the hotel pool to hang out. The Guest Rooms are really small - so heads up. There were four of us who shared a double room and there was no room for our suit cases. We were literally cramped in that room. The bathroom is also very small as well as the closet. We all had cell phones that needed to be charged but couldn't find any electrical outlets, which seems like a problem we shouldn't have. We had to move furniture and unplug the TV or Clock just to get to an outlet. The Lobby Bar was open for maybe 30 minutes and that was it. We couldn't even lounge in our own hotel and have a drink. Pool Bar drinks are about $10 buck each. Basically the only thing really going for this hotel is it's location. We didn't mind so much as were we only there for one night. If you plan on parking at the hotel, be prepared to pay $39 per night for it.

    18/08/09 | Link | Rating: 3.0
    2. Todd W.
    A great place on the beach!!  The staff was excellent, the bed was comfortable.  Although the bathroom was very small, it served its purpose.  Agree with others that the valet was expensive and very slow.  Beautiful property and the pool area is nice.  I would certainly stay again and I am giving 3 stars as an overall rating of price to value...if you can get a sale here, TAKE IT...you will enjoy the property.

    05/12/10 | Link | Rating: 3.0
    3. Michelle V.
    At $300/night, I think you can do a lot better.  The lobby is nice but the rooms were small and seemed a bit old.  Not dirty but also not the cleanest hotel I've ever stayed in.  I like Double Trees but this wasn't one of my favorites.  However, if you want a nice hotel pool, this one seemed decent.  And the staff was extremely nice.  I just think there are better deals out there at nicer places.  I stayed at one for $80 the night before and would highly recommend it.  I reviewed it on Yelp already.

    05/02/11 | Link | Rating: 2.0
    4. Lindsay M.
    My husband and I stayed at the DT Surfcomber Beach on South Beach two weeks ago.  The hotel rooms were a bit small and the hotel was under renovation... but it is in the perfect spot - right in the heart of South Beach.  It has this great Old Hollywood feel to it...  Little verandas look out over the pool and breakfast is served dining along the pool deck.  Perfect location if you aren't in need of a large room.

    27/05/09 | Link | Rating: 3.0
    5. Jessica C M.
    I Had to get a a Room last minute Do to my Scary room at Casablanca It was Very Dirty and Smelled Bad! The SurfComber Was so Clean Great Help and CLEAN!! Great Location and POL was Amazing & Clean LOVED it all and the Beach was only 1 min walk in the Back you will LOVE this Place! Thanks SurfComber!!

    10/06/10 | Link | Rating: 4.0
    6. Jason T.
    Great, efficient, and clean.  Free (and warm) cookies on check-in.

    When I complained of sticker shock for the $34/night parking, the valet himself told me I could park overnight in the public lot at 21st and Collins.  He happily took my bags, and I moved to the public lot, and ended up parking there for two nights.  I of course asked some locals first about this plan, and they all said it would be fine.  It was.

    You can buy 8 hours of parking here at a time, and any time you've bought past midnight carries over and starts again at 9 PM.  So, for example, if you buy 8 hours at 8 PM on a Tuesday, you won't have to move the car or pay the meter until 1 PM on Wednesday.  Very handy.

    06/09/10 | Link | Rating: 5.0
    7. Chelsea C.
    I'll agree with everyone else that the location is great. However, a dirty room will trump a great location any day. My room smelled wet, had stains on the lampshades and the curtains and had balls of dust at the top of the curtains. The linens and bathroom appeared to be clean but the stains on the lampshades followed me around the room. Okay if you don't want to spend anytime in the room, as the front entrance was a nice place to read in and the beach is right out of the back door.

    22/03/10 | Link | Rating: 2.0
    8. Jamie W.
    Courtney the Bartender is absolutely amazing. A great face with a uplifting personality! By far she makes the atmosphere at this bar. Relaxing friendly atmosphere with great food and spirits at a reasonable price. She makes by far the absolute best "Perfect Margarita"

    01/03/11 | Link | Rating: 5.0
    9. Danielle B.
    Stayed here for 5 nights right in between WMC and Ultra. Got a great rate including breakfast. Super location, within walking distance of most clubs, restaurants, and shopping. Very nice employees and cute pool. I am a Hilton Honors member which is why I think they gave me a great corner room. Yes, it was facing Collins Ave. but I am ok with that! Direct access to the beach and boardwalk.

    Complaints, small bathroom which I was fine will till the toilet ran every few minutes. Closed the bathroom door to take care of that annoying noise. Second, our sink was dripping called twice to complain. The staff supposedly came up to fix it both times. Both times it was not fixed. Gave up after that. Third, $10 for a lounge chair on the beach. No thank you.

    Overall, I would stay again. You did good Hilton. You could use a  small face lift, but overall, good job.

    23/03/11 | Link | Rating: 4.0
    10. Douglas D.
    Great location and very friendly staff espically girls working the front desk. They provided me with very good suggestions for places to go and eat!  Small rooms but clean (no bed bugs! - I checked). Good drinks at the pool bar but if you wish to save some cash purchase some beer and a cooler at the Walgreens which is down a block.  The place is walking distance to Lincoln Road and Ocean Drive.  The place even has a beautiful pool.  The only con with this place is they charge you $22/pp/day for beach chairs and another $20 for an umbrella on the beach.  My stay was long weekend starting 10/21/2010.

    10/11/10 | Link | Rating: 4.0
    11. Dana K.
    Stayed here in January, and was pleased.  Unlike some of the smaller, "boutique" (aka hole-in-the-wall) places dotted around Miami Beach, the Surfcomber is at least held to a corporate Doubletree standard.  Front desk staff is helpful and professional, the rooms were clean, and on the newer side.  I was happy that the rooms were nonsmoking and smelled that way.  Some of the rooms I've stayed in while in Miami smelled a little mildewy, but the Doubletree has done a nice job keeping the AC running and the humidity out.

    Breakfast was included with my rate, and it was a nice continental spread.  Fruit, juices, cereals, toast and yogurt.  For an extra little bit, you can get eggs (even made to order), sausage and bacon.  The breakfast room opens up into the pool, so it's a beautiful way to start the morning.  I took advantage of the pool - which wasn't mega glamorous like the Raleigh Hotel etc. but certainly was enjoyable.

    07/05/09 | Link | Rating: 4.0
    12. Cheryl C.
    Doubletree hotels normally cater to a business clientele but the Surfcomber is an exception to the rule.   I had the opportunity to stop for drinks and appetizers one day.  The outdoor patio and pool are the perfect places to soak up the sun and relax.  The Surfcomber is conveniently located on Collins Avenue with direct beachfront access.
    The hotel often hosts parties and other special events and is one of the recommended places to stay for guests of Miami's annual Winter Music Festival.  I recommend the hotel to anyone who wants a great place to stay in the South Beach area.

    27/09/08 | Link | Rating: 4.0
    13. Christina C.
    I stayed here for a week with my boyfriend August 2009.
    Lets start off with the location; well it is GREAT... walking distance and accessibility to EVERYTHING!
    Hotel is simple, nothing too special though.
    Very narrow hallways... small bathroom.. view wasn't anything fabulous. Highly recommended for friends/groups.. not so much for couples. Concierge was very helpful and nice which is always a plus.

    23/04/10 | Link | Rating: 3.0
    14. Kameelah R.
    They give out free cookies Every Day! And the Cookies are Warm!

    The Rooms are nice, i didn't care for the bathrooms, kinda small. The lobby is nice enough and furniture was comfortable. The only wack thing is that the wifi is only free in the lobby. They want you to pay in the rooms. Boy I tell you what though, The free warm cookies makes it all OK

    05/05/09 | Link | Rating: 4.0
    15. Gisselle H.
    Where are the friggin warm chocolate cookies everyone keeps talking about?I love chocolate cookies,but I didnt even SEE one,maybe they knew that if they gave me one I would be hooked for life.Where are the amazing pool parties everyone brags about?and the cold moderate price drinks?Well without the crazy parties and the tasty cookies,I still had a blast.And I am totally glad there were no parties going on this weekend because I could not picture myself in a loud,screaming,alcohol filled enviroment.

    My weekend at the surfcomber was a bit more relaxed,quiet,not that many people,just what a vacation is supposed to be like.I love that is right next to lincoln road,near all the shopping stores.All the clothing stores were having a sale,so I was able to pick out a few items at a good price.What could be better than cheap sales,tasty food and a good vacation?nothing like south beach.

    All the staff members were pretty friendly,I got to use the free computers downstairs and upload a few pictures.The pool is open 24/7.During the day it was only me and like four other people.The bar is allll the way in the back,nowhere near the pool.A corona-in-the-can is going to cost you 6 dollars plus tips.I didn't see the breakfast room either.

    So dear staffmembers,I will be returning some time at the end of the summer,please remind yourselfs to bring me my free cookies,show me the breakfast room and let me know of upcoming events..thank you in advanced.

    09/06/09 | Link | Rating: 4.0
    16. Jennifer W.
    I recently headed down to South Beach with some girlfriends from High School for a girls weekend.  This hotel was great.  The pricing was reasonable especially considering the location.  It backs up the long ocean walk strand and it has a great pool area.  Its also walking distance to both Lincoln Ave and Ocean Ave.  
    We were there at the end of April and never had problems finding lounge chairs, even in the afternoon.  
    The rooms were small but clean and that's all that really matters when you are somewhere like South Beach.
    The front desk staff was very nice, as were the doormen/valet (although we did not have a car there)
    My only complaints were the price of buffet breakfast and the drinks at the pool bar, but as expected in a tourist area.  
    Would highly recommend.

    26/05/10 | Link | Rating: 4.0
    17. Ali A.
    My friends and I enjoyed our time at the Surfcomber.  You can't beat the location (helloooooo South Beach!) and the price is right.  The pool was fine, but we couldn't help but notice we were the only twentysomethings every day.  When did this hotel become home of the middle-agers and families?  Do you take your children to South Beach???

    Thanks to Gold status, our breakfasts were comped.  If you're paying, $21 seems a little steep for fruit and bagels.  The rooms and bathrooms are small, but we were able to make do with four of us and lots of stuff.  

    The workout room is pitiful, but who needs it when you have ~4 miles of pathway along the beach just behind the hotel?  My morning runs were AMAZING thanks to spectaular views of the water and hotels.

    Overall, this was perfect for what we needed and what we paid.  You're not in the rooms that much, and time can be spent at the nearby Delano or Loews to up the ante on class.

    23/03/10 | Link | Rating: 3.0
    18. Jennifer L.
    Pete Tong's BBC Pool Party! along wtih Dubfire, Erick Morillo, Sharam, Armand Van Helden and Fedde Le Grand.

    Fabulous time! Loved how outside the gate there's a crowd of 15ish just chilling by the walkway..the poor man's pool party! No hate, just HILARIOUS!
    I was wondering why there was a random crowd blocking the path when I realized we had reached our destination (I love to walk so made my friends walk here from our hotel on Ocean and 5th, heh)
    Lots and lots of people, I knew about 10 other people scattered amongst 4 groups of friends and I saw NONE of them.  Didn't even realize that we were at the same party til we were already home! Ridiculous!

    So I think it's funny that unlike Vegas where pool parties include cess-pools of god knows what festers in those murky waters (tanning oil, booze, bodily fluids, gross) that Miami pool parties mean that NOBODY goes in the water.  The pool is apparently just a big decorative piece in the middle for drunk people to fall into.  They should fill it with toys so people want to play.

    Music was good except one dj, Jason something...if you ever come across this, YOU SUCK BALLS.  He had this painfully long build-up to drop a beat and when he thought it was finally time (I began to think the moment would never come) he lifts this little yellow box in his hand, shaking his dirty blonde surfer hair to the beat, looks up at the crowd, bites his lower lip like "damn this is going to be siiick" and pushes the button on top of that little yellow box... "doooooooosh" the sound effect of a big bomb going off.  You're kidding, right? You SUCK.

    Other than that it was fun...I liked how they separated the stage from the pool party to the sandy area so those who just wanted to enjoy the music didn't have to deal with the drunken banters and those who wanted to shout in drunken glory didn't drown out the good music.

    WMC 2009! Wee!!

    03/04/09 | Link | Rating: 5.0
    19. Laura M.
    The hotel lobby is actually very pretty and eclectic. We were upgraded to an ocean view with a huge terrace for the same price. The room itself was kind of small (refurbished surfcomber is a very old hotel) but the terrace made up for it with a view of the poolside and ocean. You can easily have a party on the terrace.
    They can resurface the shower and tub and do a little better cleaning on the closet doors (dusty) but the room itself, rugs, bed, and bathroom was very clean.
    Good points about this hotel:
    If you are a hilton honors member you get points.
    Ocean front (no need to cross the street to get to the ocean).
    Steps from the Delano, Ritz, and Lincoln Road.
    Half off on umbrellas/seating on the beach.
    Warm chocolate cookies!
    As we walked on the "boardwalk" back to the hotel, my husband said, "that's a nice hotel over there". It was our hotel! The poolside is lovely and nicely decorated...very chic. I had a good time there.

    15/04/10 | Link | Rating: 4.0
    20. Lana C.
    5 stars for location especially for Art Basel Miami.
    2 stars for giving us a king size bed when I reserved a room for two doubles.
    2 stars for the unhelpful the front desk.
    1 star for the work out room.
    1 star for the $32/day valet parking.

    Boring bar.  Neutrogena products are nice.
    Thats it.
    Nothing special.

    27/12/09 | Link | Rating: 3.0
    21. Jess T.
    This was the perfect place for our Monday night football/beach/pool/weekend of debauch.

    Like the other yelpers, I concur, the location was perfection, the pool was a nice touch, the cookies warm and gooey but the rooms were just a tad too small.

    The major selling point is definitely the location. Across the street, there is a sushi place and a 24 hour bistro bar. A short walk down the block, Walgreens and a liquor store.

    06/10/10 | Link | Rating: 4.0
    22. Brian K.
    Good-deal, excellent value hotel. Staff was friendly and you get warm cookies upon check-in.

    This place is right on the beach. Just walk past the pool and you are on the sand.

    There are signs on the beaches that state "No topless sunbathing" but it seems like the Europeans don't care. I think they were mostly from Spain or Portugal. Although it was a pleasant surprise it was kind of award see hot women with boobies flashing out since I was with my extended family and little cousins.

    The rooms are what you would expect at other mid price range hotels like the Hilton. Service was a little better than average for comparable hotels.

    Hotel restaurant food usually sucks (except the nice ones) but their sandwiches are not that bad. If you don't want to walk your lazy ass down the street, like us, try the hotel restaurant. Their key lime pies rock. It's authentic at least from what I can tell since I'm not from the South.

    20/09/07 | Link | Rating: 3.0
    23. courtney b.
    I'll keep this review short and sweet.
    Pro's
    LOCATION its close to just about everything.
    Great access to the beach
    Clean comfortable rooms
    Nice staff
    not overly crowded with kids or crazy loud people
    comfy beds and quiet rooms.
    Nice pool area, with plenty of chairs and towels.

    Cons
    Over priced valet parking $34 dollars!! and it was slow moving at that. Where is my car that I have to wait 25 mins to get it? even when I call down to tell you I'll need it.
    Small rooms, actually this wasnt that big of an issue until you get to the bathroom. the toliet should never be between the sink and the wall behind the door. So close that you can barely get in there w/o closing the door first. And the shower, although it was clean, the water pressure was next to nuthin.
    The breakfast was ok, but they should tell you up front that there is an upcharge for hot food. And it should all be free to platium members anyway!
    Pool was a little dirty too

    23/08/10 | Link | Rating: 4.0
    24. Ali P.
    Just returned from a 3-night stay at the Surfcomber.  I was pleasantly surprised with how enjoyable my stay was.  

    The staff was super sweet.  They surprised us with a bottle of champagne and chocolates because we were doing the bachelorette thing.  

    THE POOL :  The pool area is gorgeous.  More fabulous than we expected as we were at a somewhat budget hotel for the area.  Lined with palm trees, gorgeously landscaped, and overlooking the ocean.  A second-story terrace allows for lots of tanning room.  

    Bianca, who worked at the pool, took AMAZING care of us.  She was a total sweetheart who made us feel like we were staying at a very high-end tropical hotel.  She had our favorite chairs waiting for us, with magazines and towels, after the first day.  I can not say enough about how she added that little something special to our stay.

    They even had poolside waiter service, so that we were able to have lunch and pina coladas with our tanning and swimming.

    There's also a private beach area with chairs, but we stuck to the pool.

    Location is perfect.  One block from Lincoln Road.  Steps from the Delano, the Shore Club, the Ritz, and the Raleigh, etc.

    Decor is fab in the lobby and bar areas:  very mid-century modern inspired.

    Rooms:  All four of us girls shared one room with two double beds.  It wasn't glamorous, but it was clean and comfortable.  Downside:  no fridge in the room.  Also, the bathroom seemed to stay kinda damp, even with our A/C running nonstop.

    Frank Sinatra used to stay at this property back in Miami's first heyday.  Yes, the rooms are smaller than you might expect from a Hilton property.  That's because when the property was renovated, they were required to maintain the small room size for historical reasons.

    Will definitely stay at the Surfcomber in future visits, until I can afford the Shore Club. :)

    06/05/10 | Link | Rating: 5.0
    25. Catherine P.
    We stayed here for Art Deco Weekend when our favorite hotels were $500 and $600 a night. For an affordable $240 we were impressed by this place. And, I should probably admit, I'm a hotel snob.

    Nice rooms, nice spacious well-lit hallways, great lobby bar, fabulous pool, direct access to the beach with a great beach staff.

    Rooms were small but standard size for this city. I'll definitely stay here again when the rates at the W, Z Ocean, The Delano, and the like are outrageous.

    16/01/11 | Link | Rating: 4.0
    26. Tommy L.
    For the price, you get a lot. I was in at about 200 bucks for a king room. And for that I got a nice pool, direct beach access, 2 blocks to Lincoln and the convention center, and cookies when I checked in. Not to mention you can grab Hilton points as well as have the benefit of a national chain, which sometimes are more accommodating since they know you might stay at another one somewhere else. Rooms are all refurbished. They are big enough (better than NYC) but bathrooms small. But hey, its a hotel, not a house, shower and get out on the town!

    All the employees were super nice. Not much else to say. Good location, easy access to beach, and relatively affordable and updated. I'd stay there again.

    04/03/11 | Link | Rating: 4.0
    27. Thais A.
    I was expecting more for $400 a night.

    The rooms are in need of a "pick-me-up." It's getting old, and out-dated. The bathroom was dirty, but not dirty because of actual dirt-- it was just really old, so it looked dirty. The carpeting also needs to go!

    They have an incredible pool though, which makes up for the areas they lack in. It's also right on the beach, and conveniently located next to some awesome bars, shops, and restaurants. Only a few blocks from Lincoln Road, too.  

    I'd say if i were going to SoBe for the sole purpose of staying on the beach, and enjoying the city-- I probably wouldn't stay here. But if i were coming to stay at the hotel and enjoy their fabulous pool, then most definitely I'd stay here. Other than that it's just not worth the price. There are plenty of cheaper hotels on Collins Ave with fresh and updated rooms

    19/03/11 | Link | Rating: 3.0
    28. Dominique S.
    Love the Double Tree but this one was no where near as good as I expect. The hotel has most camera's I have ever seen in my life even in the passages to the room. The options of food for breakfast are limited to say the least, as a diamond member I get a better choice at the Hilton Gardens. I feel like a captive audience, very disappointing.

    08/11/12 | Link | Rating: 2.0
    29. Guil M.
    You're paying $400 per night for 2 people only for the location because everything else is definitely not worth the price. The room we stayed in had a dirty bathroom and a depressing view.

    The staff at this hotel was incredibly rude!! I asked for extra pillows and the woman who answered the phone just said, "Ok." and hung up the phone! Then I had to call her again 20 minutes later because she never brought my pillow.

    The hotel gym is the size of my bathroom and it has a horrible, disgusting smell.

    There are many other hotels in this area so look around and don't stay at this one unless it's your last resort (like it was for us). The location is nice but definitely not enough to sacrifice customer service and hygiene.

    27/03/11 | Link | Rating: 1.0
    30. Sabrina Anna C.
    Dear Surfcomber,

    Every March during WMC and then continuing throughout the summer, you host and throw the BEST Pool Parties ANYWHERE.  And as you know, my friends and I are TOTAL devoted fans.

    Every WMC you can find us poolside, drinks in hand, tanning oil glistening, while we party our asses off listening to our favorite DJs.  The Thursday and Friday parties are the BEST, although getting pricier (as is everything else WMC-related) each year.  Thursdays belong to Victor Calderone - a MUST SEE.  Fridays are for Pete Tong.  How can there even be an argument.

    So expect us in DROVES Surfcomber, and get ready for some MAJOR partying!

    And to those who've never been, I suggest you make it a PRIORITY in your WMC schedule.  To see and be "scene", this is THE place!

    Can't hold back the Excitement-
    Sabrina*

    17/03/09 | Link | Rating: 4.0
    31. Lindsey J.
    I thought this place was beautiful. I stayed here for spring break. All the action was on south beach, but it was just a cab ride away. Loved the pool, very clean!! The views were great (bay view). And there was everything you could possibly want or need in the building.

    28/05/13 | Link | Rating: 5.0
    32. Scott L.
    Great location. Free cookies are awesome.

    The Gay and Lesbian Task Force took over the hotel while I was there - which was great! There were parties there the whole week.

    04/01/11 | Link | Rating: 4.0
    33. Tricia T.
    Here's the deal-- great location, 10 mins walking distance from South Beach. Decent pool, beach access (and beachfront).

    It's not the nicest hotel in terms of the rooms-- the carpet looked old, bathrooms very small, and just has an old "80's miami hotel that they've tried to re-vamp".

    BUT--- all in all, I would definitely go back. I was able to get the room for $180 and being that close to SOBE - I can't complain. The location is the tradeoff, but who spends all day in the room while you're in Miami? Nice staff. We were able to leave our bags for a few hours after check-out, while we enjoyed the beach.

    02/02/11 | Link | Rating: 4.0
    34. Melissa P.
    All of the good things about this hotel can be found elsewhere.  Easily.  And for less money.  The pool, the indoor/outdoor cafe, the beach bar, and direct beach access seem pretty standard for hotels in this area.  

    The incredibly helpful and friendly staff (Maurice, manning the pool area day in and day out, and Marcos, working hard behind the little Tiki bar with a smile on his face every day) were somewhat outweighed by the front desk women, who seem to think being rude is the way to go in the service industry.  These women had absolutely no interest in speaking to us, making eye contact, or responding to any of our perfectly legitimate requests, even when one was, "Can we have a cookie?" when we checked in.  You'd think this is a standard at a Doubletree (and, based on other reviews, it is!), but we were actually told they were all out.  Lo and behold, five minutes later, a bellman (who must have overheard our conversation) knocked on our door with a tray full of warm cookies and an apologetic look on his face.  See?  The good and the bad, battling it out.  

    Unfortunately, the bad won in the end.  Sensitive skinned guests beware: I don't know what they're using to wash their towels and sheets at the Surfcomber, but it left my skin (and two other guests' that I know of) red, swollen, bumpy, and itchy.  There was also a mysterious moist area on the carpet in a corner of our room that never dried out.  Needless to say, for my annual weekend in South Beach, the Surfcomber will not be getting my business again.

    13/04/11 | Link | Rating: 2.0
    35. Gary Royale T.
    This review is for Pete Tong's pool party this year during Miami Music week. Since I have never been to this particular pool party or have any connections for a lounge chair / cabana, I had to purchase wantickets ahead of time. I believe they were in the range of $20-30, and very reasonable during MMW.

    We got here at about 1 and found a good location at the corner of the main pool right infront of some lounge chairs. The area where the DJ set is at the sandy part on the back end of this venue. We didnt want to rave in the sand and get our kicks all dirty, so it was better that we stay on the pool side.  The prices of drinks are ridiculous as always. Expect to pay up to $17 for a vodka redbull. The $10 Hamburgers and fries on the other hand were reasonable.

    If you are used to partying in Vegas, dont expect the same comforts out here. Its all about the porta-potties. If you love the artists, this is the place to be. We got to see Kaskade and Sharam perform live and it was off the chain. The only thing I regret was buying tickets to Ultra and having to leave this place early. We made so many friends over the course of the day and it was hard to say bye to them.

    Next year I will come back and hopefully I will get information on reserving a lounge chair or cabana. Unlike Vegas, this type of information seems to be super secretive.

    25/05/11 | Link | Rating: 4.0
    36. Natalie K.
    Going to stay with you again next weekend hope my experience will be as good as the last

    13/06/14 | Link | Rating: 5.0
    37. Sherray N.
    Stayed here for a couples retreats with a few other couples. The hotel was nice even though they added on additional fees once we got there.  The only thing I hated about this hotel was the valet service. It was honestly the worse service I have ever experienced.  Since we staying in suites with other couples we would call to have both of our cars to come up at the same time.  And EVERY time we always had to wait an extra 20-30 minutes to get the second car. For the price of valet I would expect more quality service. If it wasn't for the bellhop I probably would have rated this hotel 1 star. I would not recommend this hotel.

    21/09/14 | Link | Rating: 3.0
    38. Karen D.
    We actually stayed at an Air B&B within this Double Tree.  It was very Miami. I loved having amenities and restaurants right at the 1st floor. I got a great blow-out daily! However, the  interior design of the apartment was cold and dark and smelled a little fishy. I am not a fan of marble floors and mirror walls. But other then that, we had a great view and it served the purpose of my krewe to sleep, prepare and recover from the Phish run.

    11/02/15 | Link | Rating: 3.0
    39. Tony G.
    I'm not a hotel snob at all, but for a place owned by Hilton that's supposed to be a 4 star hotel, I'm extremely disappointed. Upon arrival, the only option for parking is $29/day valet, they never once opened my wife's or my door, nor did they help with luggage. We walked to the front desk only to be told that our room wasn't ready, supposed to have guaranteed check-in by 4pm, it wasn't ready until after 5. Headed up to our room, noticed that the hotel interior is very outdated, some areas of the hotel were very hot and musty smelling. Our room was clean, but the sink was clogged and I cut my leg on a piece of steel sticking out from the corner of the bed. They also had a wedding there that night, which I don't mind, except for everything in our room was literally rattling from the bass until after midnight. Luckily our old rackety air conditioner was loud enough to drown out some of the sound. I would never recommend this hotel. Sorry.

    26/04/15 | Link | Rating: 1.0
    40. Jim C.
    Lots of good things about this hotel.  Good location, staff was friendly.  Good internet connection for HH members. The rooms were clean and modern. my son like the full compliment of Direct TV.  Best pillows I've ever slept on.  

    The reason for the 2 star review is the noise. I was there the final weekend of April and both Friday and Saturday nights the music from the events going on downstairs was terrible.  THUMP THUMP THUMP.  Fortunately the music ended by 11:30 both nights.  But this should have been disclosed when checking in.  I was on the 6th floor.   The valet area seemed understaffed.  Picking up in the AM was good but dropping off at night it was crowded and took a while to get attention.

    03/05/15 | Link | Rating: 2.0
    41. Chrissy C.
    $400 a night????? We paid $260 and had a phenomenal stay.

    Clean room, not much of a view...but I am here for Ultra, I am not here to gaze out my window. The balcony door didn't open either, but whatever.

    Props to the cleaning staff, we left the room covered in glitter, fur and other rave gear and they never made a stink. There wasn't a fridge in the room....that was a bit annoying.

    The airconditioning worked like a charm and the beds were damn comfortable.

    The staff is lovely, and they did their very best to get us into a room ASAP...we landed at 9am and they were SOLD OUT for the weekend. But we were still in a room by 1pm. Oh, and the warm chocolate chip cookies are clutch.

    The pool is gorgeous...we spent many a morning vegetating and baking out the ills of the previous night. No glass bottles, but cans are welcome. The boys did much boozing up here.

    If we don't rent a condo for Ultra next year, this will be the go to.

    I give this hotel a lot of credit. They were packed with Ultra kids, probably trashing rooms and doing all sorts of unmentionables in their rooms...yet they were nothing but pleasant to us the entire time.

    30/03/12 | Link | Rating: 4.0