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Fontainebleau Miami Beach in Miami Beach, FL

Fontainebleau Miami Beach in Miami Beach, FL

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Company Info:

Rating: 3.38

Address: 4441 Collins Ave, Miami Beach, FL, 33140

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    Comments (471):

    1. Marianne D.
    A lot of TLC was threaded throughout our Gotham experience.  From the ambiance to the service, myself and some friends had a great time. The food was amazing!  The black cod it was THAT GOOD we can't wait to be back for more.  I would have added on another star but the bad wedding music on the upper level of the restaurant was the pits!  Sorry for halting whomevers' singing career but those tunes just weren't working:)  Gotham definitely knows how to take care of their customers.  Cheers, thanks for a great experience!

    28/09/09 | Link | Rating: 4.0
    2. chris l.
    ABSOLUTELY HORRIBLE service. It was a totally rip off and a fraud.  When we check in, the woman at the front desk called KIM told us that we will get an upgrade to an ocean front room (we already had an ocean front room to start with, but she offered an upgrade to another tower that was close to the beach with an ocean front view) with no extra charge. We confirmed with her total 4 times that there is no extra charge for the upgrade, because we already paid everyting on expedia, and will not pay to get another upgrade.  She repeatedly guarranteed us that the upgrade was for 4 nights with no extra charge. The day we check out, the bill came out $160 extra per night.  When we talked to the manager, he said that there was nothing he can do because he trust his employee. We asked for the audio and video of our conversation, and he said it would take them 24 hrs to pull it up. He promised to call within the next 24 hours. Never did. It took us 2 weeks of constant calling to reach another manager at the front desk. They said they cannot provide us any video or audio of the conversation at the front desk. Now here is the scam- THEY PULLED OUT A CONTRACT THAT WE SIGNED WHEN WE CHECKED IN, WHICH WAS ALTERED AFTER WE SIGNED IT TO INCLUDE A PROVISION SAYING THAT WE AGREE TO AN UPGRADE FEE.  They did it by typing in an extra provision on the line of blank space right before our signature. They squeezed it in the very end of the contract right before our signatures, and said that we agreed to it. AN INTENTIONAL FRAUD ON BEHALF OF THE ENTIRE FONTAINEBLEU STAFF. ( We are very disappointed at this hotel and have already commenced legal actions against the hotel. If anyone has encountered similar situations at the hotel, pls contact us ).

    13/10/11 | Link | Rating: 1.0
    3. Angela N.
    Beautiful hotel without a clue as to how to serve a guest. It's new and MANY of the kinks have not been worked out. From valet to housekeeping to guest services, this hotel seems like there's not a lot of grease in the wheels. First, I went on my birthday weekend and for my birthday, we were told by the front desk that we could get into the Hotel's onsite club called "LIV." So we eat get dressed up, have our dinner in the hotel and head to the club. they NEVER let us in. They said, "we don't care if you're hotel guests or not. We don't care what the front desk told you. You cannot get in tonight." This was at around 11pm. Apparently the right hand doesn't care about the left hand. Granted, by Miami standards, 11pm is pretty early in the night, but it really blew my birthday.  So I will likely never return here. The pool is pretty nice. There's a neat snack bar downstairs with great burgers. The sushi restaurant onsite is not impressive at all and is too dark to read the menus. The people generally seemed confused and you could never get a straight answer out of anyone. It's a beautiful property, but this hotel needs a few years to get its act together. Don't plan your important events here because you will likely be disappointed.

    06/12/09 | Link | Rating: 1.0
    4. Bella Desi L.
    i just came back from fountainbleu miami and i felt ripped off it was awful first of all i thought the price was so high that it will keep the party people away but nope what happen was that they got a room a put 7 people in it to help cover the bill. outside of the hotel looks like a cheap hotel before you walk in. inside the hotel is very beautiful the pools are beautiful it can be a little deeper but it was ok. the bad part is that they did not tell me that their was a hold of 300 dollars on my credit card until i leave i was not told of this until i got to the front desk i feel like this is how they keep the broke ones away which it did many people didnt have it and lost their reservation and money spent on the room. i feel like they did this just for memorial day weekend. another thing i dislike was at night the lobby becomes a night club so when coming back from a relaxing atmosphere you walk into chaos police officers and security all around it was aggravating. the room was clean but the pictures on the website make it seem better i like the hotel but will not go back thinking about going to loews i heard they have great customer service and rooms are beautiful for a little less from fountainbleu

    27/05/12 | Link | Rating: 3.0
    5. Denise M.
    When I first walked into this oasis of a resort, I felt like I was in a music video... immediately your eyes draw to the numerous pools filled with women and men from the abs of steel commercials. It was crazy... had to ask.. can you pass the spray tan! During my four-day stay, the staff was excellent! Very professional and super helpful. My favorite of them all was Ezra at the front desk. Your stay at a hotel can make or break your ultimate review when you have problems at the front desk, but Ezra took care of me. He apologized that my room wasn't ready yet, and instead of saying... well you'll have to check in later this afternoon, he took the initiative to find solutions. Customer Service Tip: Always make the customer feel you're working for them by coming up with suggestions or alternatives. Your customer will appreciate you in the end. Instead, Ezra made a quick call and BAM... he upgraded me to a MUCH nicer room and apologized for the wait. He said he was still training that he appreciated my patience. He even offered to walk me to the elevators just to make sure I didn't get lost... NOW THAT'S GREAT SERVICE! Thank you Fountainbleau for making my stay fantastic! You definitely deserve 5 stars!

    22/09/11 | Link | Rating: 5.0
    6. Sarah S.
    These other reviewers are INSANE - or they must have been at a different place! The Fontainebleau is FANTASTIC - and the service is EXCELLENT! Yes - its expensive - no surprises there (where do these other people normally stay/eat - Motel 6/Dennys -? Sheesh...) but its not a rip off because everything is top notch. The staff were wonderful - friendly, knowledgeable, helpful and efficient (don't hate them 'cause they're good-looking! They also do their jobs - very well!) - 18% service charge is totally fair - we frequently upped it to 20% because the staff were great. A really great attitude from everyone - menial to senior! Excellent food at Scarpetta, La Cote , Gotham Steak, Vida and the French patisserie (not sure of name) - did not eat at the others but they were all beautiful spaces. The decor throughout is stunning. So many unusual, neat touches. The pool area is amazing - yes, its busy but the pool staff take care of everybody and make you comfortable - and the drinks are big and not watered down anywhere in this resort ! If you want peace and quiet don't go - but if you want bustling energy then you'll love it. Note that the hotel guests were very varied (ages, nationalities etc.) - and were certainly fun loving but not rowdy or uncool - this is a family friendly hotel even though its a hip scene. At night - its a party! The beach here is superb - kept very clean. Our room was the least expensive but still we were on the 10th floor (Chateau tower) and had a great view of the intracoastal and beyond - we had 2 queen beds - everything was brand new and high quality (bed/bath linens, electronics, robes, toiletries - everything). Very peaceful at night. Chambermaids never disturbed us and all spoke English. Also - we waited less than 10 mins at valet for our car - it was busy - so I can't complain about 10 mins! We also never waited for an elevator - despite the hotel being very busy the elevators came quickly. Also - the spa 'Lapis' is huge - and stunning - and the attendants are lovely - can't wait to use the spa again. In fact - can't wait to go back - it was a fantastic, top notch experience - I can not say enough good stuff about this place!

    04/08/09 | Link | Rating: 5.0
    7. andrew h.
    nice place but a lot of losers hang out here.  

    suge knight  and his possee kept checking out my wife while we were in the pool together.

    i was especially happy to see this article about him months later:
    tmz.com/2008/05/11/blood…

    ha ha.

    14/05/10 | Link | Rating: 1.0
    8. Cavanaugh K.
    I had the most fabulous time here last week. The hotel is amazing and the services were wonderful. Everyone from housekeeping to concierge, pool services, etc. was fantastic. My favorite part of the resort was the private beach. I felt like I was in another country. The cushioned lounge chair was so comfortable and the staff was very accommodating. It is also a great place for family with kids. The have a wonderful kiddie pool as well.

    28/07/10 | Link | Rating: 4.0
    9. Foodie Z.
    I am reviewing here specifically the Bleau Bar lounge located in the center of the Fontainebleau Hotel.   My girlfriend and I ate dinner there over a getaway weekend (read my reviews of both Blade Sushi and Scarpetta) and afterwards thought we would attempt to break our way into LIV - the new nightclub that you are now seeing advertised in just about every lifestyle magazine or website.  So, like idiots we follow the instructions of the Draconian Brown shirt security moron and get in line with all of the Zac Ephron fans on line.  This required that we actually exit the facility thru the main lobby, walk down the cobblestone driveway and around to the LIV entrance area and stand in line.  Now, please note that despite the fact that this is in Sobe it was still like 55 degrees and windy - so we were not thrilled. Especially after the fact that we just dined in two, yes, TWO of the FB restaurants.  (they should have offered us a friggin PASS to the club after that fiasco).  So, we realize after standing on this line for about 30 seconds that we could have just walked to the inside entrance after we finished eating at Scarpetta.  So, we walk back up to the Brown Shirt and tell him that we left our CC in Blade and need to go get it.  He buys the ruse and we walk to the inside entrance of the club.  The Frenchy Frog doorman asks us to "pleez vait outside" so we bail on the idea of going to this club and park ourselves at the Bleau Bar in the lobby.  Filled with a throng of Pam Anderson wannabes and guys in black shirts we order a few cocktails.  Two Fredericks of Hollywood-type model babes are behind the bar and take our order.  I ordered a glass of Merlot for my girl and a Tres Generaciones (thats Three Generations - tequila - for all of you yankees ) on the rocks for myself.  The model/barkeep makes our drinks, leaves them on the drainage mat and walks away for about 10 minutes.  So we are drooling over our cocktails and she disappears.  Soon she returns and apologetically serves our drinks and gives us a bill in a leather bound check holder thingy.  I put a Benny in the folder and leave it on the bar.  She takes the cash, puts my change in the folder and puts the folder back on the bar in front of me.  So far, so good.  After a about 20 min, i see that  the bill folder is gone.  I ask her what happened to my change and she looks at me like Ive got a dildo sticking out of my forehead.  I say "my change, where is my change?".  She says "Oh, im sorry and takes $13.00 out of her tip jar and hands it to me.  So now Im looking at her like SHES got a dildo sticking out of her forehead.  "thats my change?  I had 2 drinks".  So she says, "yes, thats your change".  I ask for a copy of my bill and lo and behold the Tres Generaciones was $60 bucks (yes, 60 bucks!), plus a surcharge of $14.00 dollars for a cocktail fee -  I swear.  A cocktail fee.  Apparently when you ask for a high-end brand and they make a cocktail from it, they charge you a surcharge because it requires a bit more than one shot.  The vino was $13 so my change was $13 dollars.  We left it and ran.  Never again Bleau Bar.  Never again.

    16/12/08 | Link | Rating: 1.0
    10. Lena L.
    I've stayed in many a luxury hotel and this place is pretty awesome....  There are 4 buildings on the resort , we stayed at the Tresor.  Although the Sorrento is probably your best bet, it is the most expensive.   Don't listen to some of these cheap-ies on Yelp.   I got roped by birthday friend into staying here (my favorite in SoBe is the Raleigh) so I expected the worst.   Firstly, Bond fans, this hotel is featured in Goldfinger.  It is retro and awesome and huge.   Second, the pool scene is great people watching and the beach chair service is fabulous.  Nice cabana boys and the Miami water is Carribean blue/green, shallow for a half mile and totally clean.  The service and food at all the venues on the property are outstanding- friendly, cute gals/guys.  I guess the managers read earlier reviews on Yelp or something because we had no probs whatsoever.  We had dinner at Gotham Steak and ordered the Cote De Beuf, not always on menu.  Spectacular.   A great CA wine to with it and we were living large.  The Chef came out and hung out for a while (who's totally hot but married).    The only drawback to the whole place is LIV nightlclub.   Its ridiculously exclusive to the point that there's not much advantage as a guest.  We've gotten into every "exclusive" place in SoBe but this place is just silly long lines expecting guests like J-Lo etc.   So even in your Miami best kids - you better have your satorial sense and your A+++ game on.    The Bleau bar is not the best designed bar (Florida Room at Delano is much cooler!) but its great people watching for collagen lips, short skirts and boys who work out a lot.  Last fun fact, they do tack on 18% gratuity automatically.  My theory is that this is due to all the Europeans and South Americans who aren't used to tipping but who knows?   Just don't add tip unless you want to add on some more for that sweet little boy toy with the beach chairs....  Enjoy Miami for all its cheesiness and fun!

    08/08/10 | Link | Rating: 4.0
    11. Lily O.
    this off-the-strip Miami Beach hotel was a great reprieve from the debauchery and sometime depravity of South Beach on Memorial Day Weekend.

    my hiatus from yelp was partially thanks to the hotel, which made it conducive to partying like a rockstar while in Miami. i promise, i will recover and write more reviews.

    the fontainebleau (anyone think the hotel has too many fancy extra letters in the name??) has great deals and corporate rates and we booked a 1 bedroom suite with a stay 3 nights pay for 2 deal that made it a great amazing fantastic and fabulous bargain

    our suite was a total of about 1200 square feet by my estimations, with two balconies (one outside the bedroom and one outside the living room), a kitchen, two bathrooms (rare for a hotel!) a huge living room, fridge, the works.  the bathtub had jacuzzi jets in it which was great for when we had an impromptu party after-hours with a bunch of friends we bumped into from New York (yes yes, the world is small, and so was the jacuzzi, but it made do until we decided to sneak into the closed one that was outdoors)

    the downside was that the hotel is in the process of completion (there will be several towers) but we stayed in the completed tower and it was beautiful. it is about 5 min by cab to south beach and great if you want to relax during the day away from the crowds and noise.

    the beach is very clean and not crowded in front of the hotel. the service is great and the buffet breakfast has enough greasiness (crispy bacon! belgian waffles!) to cure a severe whiskey/vodka/red wine/champagne induced hangover.

    the room service is great too, if you want to order breakfast and eat it on the balcony. they also don't seem to mind if you pull your living room furniture onto the balcony for napping purposes.

    risk: watch for the jets
    reward: affordable luxury

    03/06/07 | Link | Rating: 4.0
    12. Cecil P.
    This hotel is very nice/swank. Easily rivals or surpasses Vegas hotels. The ocean front location, cabanas by the pools, state of the art gym are all top notch, plenty of shopping and a very courteous and friendly staff. The room was great, modern yet comfortable. The bathroom as spacious, complete with jacuzzi tub, and large glass shower with a marble bench and a flat screen next to the sink. Complementary robes, lots of soft towels. The flat screen TV and new iMac (with free internet) were perfect. The room had two nice closets, a sofa, high-back chair and coffee table next to the private balcony. It also had a desk for the iMac. there was plenty of room for all this furniture. I also had a in room coffee maker, microwave, bar sink, toaster and a fridge. The whole place was hip and chic, the lighted floors and walls that changed colors frequently always set the mood. The grounds were immaculate. The only thing that keeps me from giving it 5 stars is that the beds, while nice and new were not completely comfortable. They were not bad, just not up to the standard of everything else. For the prices....everything should be perfect. You should make sure you like nightlife because they clubs go late and that is definitely the vibe at night. so if you're looking for a quiet lounge, this is not the place. I would definitely go back.

    28/10/10 | Link | Rating: 4.0
    13. K C.
    Thefts on-site!  I do not recommend this hotel for its terrible customer service and theft problem. My purse was stolen in the pool area - I did not walk away from my purse, I fell asleep with it right next to me as I just wanted to stretch my legs - and from what I heard from the staff, it had been the fourth theft in the last couple of days. Their response was "it's not my problem" , the pool manager was rude, and the front desk refused to call a manager on the date of the theft AND a few days later. Nothing was done, other than their later decision of NOT being liable. It left a bad taste, bad experience, disappointing for such an upscale hotel. I dot NOT recommend it. What would that experience do to somebody on vacation? -cancelled cards, stolen cash, the lack of support from the hotel, and sour vacation.

    30/06/10 | Link | Rating: 1.0
    14. Sarah A.
    Sigh.....This place is FAB, FAB, FAB in my book. I have stayed at the Fontainebleu twice now, both times in one of the best rooms available in the Sorento Tower. The hotel? Movie beautiful! The room? ummm can I say... we jumped on the beds we loved it so much! The staff? Simply amazingly accommodating! If you are in Miami and into the whole "scene" this is really it. The pool boasts celebrity pools parties quite often, the pools are simply amazingly breathtaking to a Michigan girl. Our suite was basically an apartment, complete with kitchen (with microwave, dishes, etc very helpful), huge double balcony overlooking Miami and the ocean, I could go on and on. The housekeeping is seriously top of the line, call down for towel and two different people basically race up. I hear great things about the restaurants downstairs, but haven't been able to make it to one. The Lobby boast "the club of the MIA" LIV... Even at 3:30-4:00 people are still trying to get into, there is also the Bleu Bar in lobby for some pregame cocktails. Just simply writing this makes me homesick for the FB, my home in Miami. It is costly, but so worth it!

    11/06/10 | Link | Rating: 5.0
    15. Heather I.
    Hello!  Scarface and Goldfinger were filmed at the pool!  So you KNOW this place is a Miami Beach classic!  Maybe I'm trash but this is the SWANKIEST PLACE I've ever stayed in my sweet young life.  I couldn't believe the amazing deal we got but as the previous review mentioned it was due to the construction that was going on.  We stayed on the 28th floor and had a beautiful view of Miami Beach from 42nd street north.  The room was very elegant but the bathroom was my most favorite part.  Jacuuzi tub with a separate shower...I mean the bathroom was as large as most other hotel rooms!  The little tiki bar near the pool is awesome, we met some very intriguing people there during the rain.  My brother-in-law rode up the elevator with Paris Hilton herself...so i don't know if that's a ringing endorsement for the place but I can't WAIT to stay there again!

    31/07/08 | Link | Rating: 5.0
    16. Bradley V.
    Nice in every way!

    21/03/10 | Link | Rating: 4.0
    17. Donald O.
    Had a terrific time at the Fontainebleau and am happy to recommend it. The setting is gorgeous, our room was comfortable and attractive with prints by John Bladessari and Sol Lewitt on the wall. We got an attractive room rate, but be aware that this place gives you every excuse never to leave the property and doesn't miss a chance to charge for extras. Food was excellent, but, at resort prices, expensive. Rooms have an iMac and internet access included. WiFi is part of the "hotel fee," which actually includes a lot. Worthwhile if you use the gym, go to the pools and beach. Go to the gym and they'll offer a trainer at an hourly rate plus mandatory tip. The spa is lovely and pricey. There is a constant stream of folks walking 4 blocks to Walgreens for reasonable snack prices, or Starbucks at the hotel just north. A little over the top having electronic sensors on the snacks in the room - pick them up too long and you're billed for them. Not close to South Beach, but this place has its own scene at night that's pretty wild and very late, with plenty of eye candy for folks just viewing it all from the lobby. The staff is friendly, very efficient and eager for you to have a good experience at the hotel. I had heard to avoid the rooms in the Chateau. But everything has been completely renovated now. Many of the rooms in the outlying buildings have balconies and lots of people (not me) mentioned complimentary upgrades to terrific rooms. The place is soooo huge, I can't imagine them actually filling up. Visited a friend in the Versailles tower - amazing, expansive views from the ocean to the entire cityscape. Forget it if you're on a budget. But if you have a little money to spare, you'll have a great time here.  Be aware that they charge a security deposit of $150 per night, which is returned if there are no problems a week or so after your stay.

    25/09/12 | Link | Rating: 4.0
    18. Brian S.
    This is a review for the "new" Fontainebleau.  I have just returned from the "5-star resort" and it is currently in the "soft opening" phase and it is AWFUL.  Over 45 mins to check-in, lost luggage, two other friends almost sent to another hotel due to "lost reservations" (did not happen after a very angry conversation), no bar (well a coffee bar that serves booze does not count), no restaurant and a maid who did a no knock drop by at 11:30 last night.  Give it 6 months or you will regret it like me (and I will NEVER NEVER come back).

    12/11/08 | Link | Rating: 1.0
    19. Jamie K.
    One of the nicer hotels in the Dade County area since Miami is known to be a tad run down. Fountainebleu is a landmark hotel just north of the main strip. It is far away from the madness that you can actually enjoy the beach, yet close enough to quickly grab a cab to shopping and nightlife. My first stay at this hotel was before the big renovation started back in 2000. The staff is top notch and very attentive. My only complaint is that area is constantly under construction, so it can get a tad noisy.

    14/11/08 | Link | Rating: 4.0
    20. Danae B.
    On my most recent trip to Miami to visit my family, we all stayed at the penthouse on the 37th floor of the new tower, which will supposedly all be condos once the other 3 buildings in the complex are completed. Due to the level of construction, we didn't pay anywhere near asking for the penthouse, even though it was Labor Day weekend.

    The suite itself was very, very large, consisting of one master bedroom with a private 200 ft. balcony, flat screen tv, jacuzzi tub, shower, bedside bar complete with mini-fridge, and his-and-her closets/bathrooms. There were an additional 2 bedrooms with queen-sized beds, and great baths. Round that out with a den/office that has a sofa bed, and a "staff's quarters," which are nicer than most rooms at luxury hotels (think private marble bath and jacuzzi tub), and you can comfortably sleep 9 people. The kitchen was large, if not understocked.

    But hands down, the best part of this room is the incredible wrap-around deck that engulfs half of the entire floor of the tower. There's even a private hot tub perched atop the deck, with both ocean and city views. Absolutely extraordinary.

    Now on to the cons: The service was a little below par: example, beds weren't made until 3pm and turndown service had to be requested 2 out of the 5 nights we were there. Room service was overpriced and bland. Security was unresponsive and unaware: 2 prostitutes came up to the door several times in one night asking for "John" (hahahahaha). Even after we called security, they persisted. Problem could easily have been solved by activating the floor lock in the elevator that would prevent anyone without a key from accessing the floor, but........they chose not to do that.

    Great valets!

    09/09/07 | Link | Rating: 4.0
    21. E T.
    Stayed for a week and loved it!  They just put 2 Billion $ into renovations, but yet it still takes 20 minutes to check in!  Anyways, stayed in the TOWERS on 17th FLOOR, nice view of the oceans and great place to hang out after a long day.

    13/03/09 | Link | Rating: 4.0
    22. Tara P.
    of course the hotel was beautiful (thats what the 1 star is for)  but that does not make up for anything else I experience there.
    First my friend and i booked this hotel because we thought it was a party hotel, at least thats how they advertise it on their website. Well, we got there and all i saw was a  sea of kids and families.
    Second the staff is awful. I asked one of the pool guys if he could bring me an umbrella and he looked at me and said no you need to get sun. Then one of the security guards were hitting on me and my friend by the pool. When I went to complain one of the managers was giving me attitude and yelling at me telling me I was in the wrong. I have NEVER been talked to like that in a hotel before. The management is sooooo bad.
    Also everything was so overrated a dinner for 2 with each a glass of wine was easily $100, and it wasnt even good!
    I DO NOT recommend this place to anyone unless you want to have a horrible vacation

    15/07/11 | Link | Rating: 1.0
    23. Rich R.
    wow. worst service EVER. I'm not a guy who demands a whole lot but they food was always late (1.5 hours to bring us a pre-made berry salad) and the staff did their best not to help you. They need a middle-management person to teach their staff that the guests are the paying customers, and if the guests are paying $500/night then you could at least show some courtesy and not cut in front of them in the water line (true story).

    26/01/09 | Link | Rating: 1.0
    24. Gerardo R.
    Having worked before in the hospitality industry and having a brother who's a manager @ the 4 Seasons Hotel, I've built a standard around high quality and expense accounts. My wife and I flew down to MIA with our 8 lb. Shorkie, Mowgli, for a labor day to remember @ Fontainebleau Resort & Spa. Quick checklist:
    - Bed: King; excellent duvet and firm pillow-top mattress
    -Bath: Lavish and enormous! Marble floors and walls; whirlpool bath and seated vanity
    - Room decor: So-so; a bit mixed given the Chinese lion lamp and mixed tropical themes; Seemed to be a confusion of Macau meets Bali and Miami. Would have liked more minimal contemporary Miami (like the rest of the hotel)
    Our stay was outstanding; from check-in to check-out. We got a complimentary room upgrade from Versilles to a Tresor junior suite and they have a one-time pet charge. The buffet @ Vida restaurant is great for brunch. Reasonable prices and excellent quality with convenience are unparalleled. It's hard to pull off eggs Benedict on a brunch buffet, but they were poached perfectly! The gym facilities are great and we had a 4 pm appointment @ the spa.
    ***Tip: Check-in for your spa early in the morning and you can use all of the spa facilities and locker room free of charge! Otherwise, you have to pay $35.***
    Our couple's MASSAGE was excellent and the masseuses were very attentive. The serenity after the massage and relaxing in the mineral pool were a great way to detox from the previous months.

    The POOL. Ah yes, the "bowtie" is where it's at. Reserve a daybed; not an opium bed. They're cheaper, recline and have the canopies. The pool staff, despite 100 degree weather gave outstanding service and kept the drinks coming. The sangria is amazing.

    Overall, Fontainebleau has reinvented itself amazingly over the generations. As a Bond fan, I couldn't help but look for Auric Goldfinger cheating at his cards or Sinatra in the Lobby. But today's Fontainebleau upholds its tradition of chic digs, outstanding service and at reasonable prices. Looking forward to the next stay.

    13/09/10 | Link | Rating: 5.0
    25. Matt B.
    This is the most grandiose spot in Miami Beach. Drinks are absurdly priced, but LIV is one of the premier clubs in the state of FLorida. Saturday is the big night here. Expect to pay $15+ for most mixed drinks.

    Miami's best shot at a Vegas Style Resort

    23/01/09 | Link | Rating: 5.0
    26. Ericka S.
    If this review was based on the aesthetics of the hotel alone it would definitely be a higher number of stars...too bad the service everywhere in the hotel was sub-par. You'd think for an upscale hotel like the Fontainebleau you'd get upscale service....not so.

    The Bleau bar in the lobby was a cool looking bar but ,suprise surprise, the drinks were way overpriced. The one plus about the bar was definitely the prime people watching opportunities. This place looked like it was a must-be place for the Miami hipsters. I also want to point out that the gratuity is already included in your bill when you get it (apparently this is a common practice in the miami area) which seems to have led to a lack of service...i guess you don't really have to put much effort into your service if you are already guaranteed your grauitity amount huh?

    The restaurants in the place were just as overpriced if not worse. The food was mediocre at best and just took way too long to get to you. All the delicious food I had while in Miami was eaten outside of this hotel.

    The rooms were small...but the beds were amazing. I also liked the fact that there was a Mac computer in each room along with a tv in the bathroom. I got to watch the morning show while brushing my teeth and doing my morning routine.

    A few last points...there are four different towers in the hotel...so four different entrances. Make sure when you are getitng dropped off at the hotel that you pick the right one or it's a long long walk to your tower! And hopefully you don't need your bags brought to your room right away...it takes a while. And you better have plenty of time on your hands if you plan to order room service...it takes forever!

    16/12/08 | Link | Rating: 2.0
    27. Alexandra G.
    For the first time in a year I ordered a mixed drink, a Margareta at the lobby bar.  It was definitely yummy, but when the bill came and it cost $28 I was floored - Then we went to have dinner, the server had the attitude that he was doing us a favor for waiting on us, the food was good but it lacked for the price it was.  Overall it is a fun place to go to people watch BUT it is way too expensive for the value.

    06/10/10 | Link | Rating: 2.0
    28. Marc F.
    I haven't stayed at the Fontainebleau since I was a child with my family. I was very excited to come back with my girlfriend. The overall experience was excellent. We loved every minute of our stay and can't wait to come back. Check in was very quick and the staff was perfect. We had a beautiful corner room on the 7th floor with an ocean view and balcony. Coffee at Solo is a must and breakfast at VIda is delicious. We ate at two signature restaurants, Scarpetta and Hakkasan. The food at Scarpetta was amazing, especially the polenta. We had a delicious meal at the bar at Hakkasan while admiring the friendly and skillful bartender, Camille Austin, make magic behind the bar. My girlfriend and I love the beach and it was the best part of our stay thanks to our server, Cesar Ramos, who made each day on the beach perfect. Even though the beach was very busy, Cesar consistently provided a high level of friendly service.

    04/01/12 | Link | Rating: 5.0
    29. Shay W.
    This is a wonderful hotel. I had so much fun. Our room was absolutely gorgeous. I took my boyfriend there for his birthday and he loved the hotel also. One day on our vacation, we didn't leave the hotel at all. We had a deluxe ocean view corner room with a balcony. The balcony is huge! The rooms and decorations are really nice. The hotel is huge and we still didn't get a chance to walk around the whole hotel. We stayed at the Chateau and I would like to stay there again. The spa, Lapis, is fabulous. I loved every minute of it. It is a little pricey but it is worth every penny. The equipment at the gym will make you want to work out every day. The food was good also. The servers were really nice and polite.

    I do have a few complaints. With the price we paid for the room, I expected a microwave and/or a refrigerator. The late night room service isn't worth much but we were able to order food from outside the hotel and they delivered it to our room. We had to wait 4 hours for our room to get ready so in the mean time we walked around the pool, viewed the hotel and had lunch. Other than that, the check in and checkout process went smoothly.

    Liv, the club, is a total waste. I wouldn't suggest partying there. They don't care if you are staying at the hotel or not, it is hard to get in. There were so many people who were at the front of the line that didn't get in. They were only picking group of 'pretty girls', people willing to pay extra, and their friends. They didn't pick too many couples, guys, certain race, etc. We stayed in line for almost an hour. One security guard said we had to pay $40 each to get in (which I didn't mind). So another security guard gave us complimentary passes so we were able to walk in the club. The security guard, who told us we had to pay $40, followed us in the club for the money. We finally realized we didn't pay the club but we actually paid him. I would have rather paid the club instead of someone who totally made a fool out of us. The drinks are crazy high. We got a shot of patron for $18 each. I can't complain because it normally runs $10 (at other clubs) and the bartender gave us a double shot for the price.

    The hotel adds a 20% gratuity to everything! It is about 2 miles from everything. We didn't rent a car because valet is expensive ($37 a night), but the cab and bus fare are a lot cheaper so it worked out. If you do not care about money, I recommend staying here. If money is tight, this is not the hotel for you.

    30/07/10 | Link | Rating: 4.0
    30. Erin M.
    $36 a night for parking is so distasteful.  I get it, it's high end, but multiply that by 5 nights.  I would have rather spent the money in their restaurants or spa.  So if you need to park a car, you might want to reconsider.  And no, there are no convenient parking options nearby, including Indian Beach Park.  Trust me, save your time.
    Also, this is not the quietest hotel.  Our room was on the 10th floor above the Chateau valet, and I was woken up on Monday at 3:30am by constant honking that went on for about another hour.  Like another yelper said, guess soundproof glass was not part of the renovation.  If you want to catch up on sleep, I wouldn't stay here when they have a big event planned.
    Other than these two things, our stay was great.  The beach and pool are nice, but you have to get up early to get chairs.  After 11am it gets tough, especially if your party is more than 2.  The beds and pillows are very comfortable - we slept like babies when there was no car honking.  Loved the Mac computer in our room.  Service was good and pretty fast whenever we needed something.
    As far as food goes, we didn't buy a lot at the hotel.  If you go south and west across the 41st Street bridge, you'll find plenty of decent places to eat.  Latin Cafe has authentic Cuban food at good prices.  Don't let the cafeteria ambiance throw you - these are the best places to get Cuban food. There's also Chicken Kitchen which we know from when we were locals.

    12/08/11 | Link | Rating: 3.0
    31. Kapil K.
    Overpriced.  Arrogant (actually dumb) service.   The fire alarm by the pool went off three times including 4am and 7am.  no one around to investigate and turn it off for hours.    automatic gratuities of 18%.  maybe i am old fashioned - i think if you charge me 600 per night i should be able to sleep soundly and get decent service..

    04/03/12 | Link | Rating: 1.0
    32. Stephen S.
    Not sure why some HATE on this place...even with a few problems and dislikes of my own I can't give it lower than a 4-star review.

    One advantage to the Fontainebleau is it's location...I'm SO tired of SOBE...the real SOBE...Ocean Drive and the like...YUCK, especially after noon. It's nice to actually relax in a more peaceful and civilized neighborhood.

    Of course, with that, there's NOTHING worth walking to from this hotel...well, except maybe the Eden Roc Resort next door (where there's a STARBUCKS in the lobby, if you need yer fix--the coffee shop at FB is only so-so...Eden Roc is the next hotel over).

    Best part of FB? The pool. Although, from time to time, it can get to be a pretty fairly cheesy scene....twenty people crowded around and partying at a bed made for four looks stupid--AND CHEAP! Ya local losers who try to come to these hotel pools mid-afternoon and suck up given-up beds that ACTUAL guests paid $100 for are LAME! Go lay out at your small crappy pool at your efficiency apartment!

    OK, but the pool is the best thing about this hotel. The staff was always very friendly and helpful (we did actually pay for a bed so we were quasi-VIP)...the cocktail waitresses are sorta...ah...slutty...but that's what you expect, don't you? Some are them are typical airheads and you may have to actually set you bed, chair or towels on FIRE before they'll notice you need something.

    The steak joint here, Gotham Steakhouse, is AWESOME. GO!

    TIP: If you haven't been to Gotham before request a table at the KITCHEN WINDOW--you'll have a lot of fun watching the action!!

    The Italian joint, Scarpetta, is cool...has good food...is pretty romantic...but a bit stuffy at the same time...DRESS UP! I made the mistake of wearing an open-toed shoe here and an old-fart Derby-hat wearing freak lady next to me muttered loud enough to her husband for me to hear that she was disgusted.

    I'm at a f****** resort hotel and my vacation, b****. Get off my back. And take that silly f****** hat off! I don't see any horses coming down the stretch round here!

    There's also a sushi place and an Asian place here...neither of which we went to, but I hear they are awfully good too!

    The Bleau Bar is...eh. More sluts bringing you drinks. (Sorry to the sluts...just not into you).

    By the way...if you don't want to walk FOREVER...stay out of the Chateau building...NO KIDDING it will take you TEN MINUTES to walk to the pool!

    OH--how could I forget--DO NOT PASS UP ON THE HAM AND CHEESE CROISSANT AT THE BAKERY!

    OMFGood!!!!!

    04/06/09 | Link | Rating: 4.0
    33. Tio S.
    What an amazing hotel. I stayed here for a work conference and loved every minute of it. It helped that I was not paying for much of my stay. The hotel is beautiful, elegant and pricey. But - it is worthy every penny they suck out of you.

    All the restaurants are great, including the beach side bar/grill. My wife and I had some white wine, salads and sandwiches and all were superb. Of course our "light lunch" with two glasses of wine cost $90 (with tip)! I also ate breakfast at the standard restaurant, and it was good; they offered both buffet and off the menu ordering. A work colleague ate at Gotham Steak and said it was expensive and awesome. Pretty good endorsement! They also have a great little cafe and snack bar right off the lobby that is open somewhat late, and offers chocolate dipped strawberries, candy apples, and other tasty treats, which can be pretty satisfying after a night of libations on Miami Beach.

    One big negative about this hotel is that they really do nickle and dime you for everything, and it becomes quite a hassle. One example: I paid $15/day for a "resort fee" which allowed me to have access to in-room internet (they have an Apple computer in each room; nice touch!), access to the gym, and access to a pool chair (now nice; if I pay a premium, I get to sit by the pool). When we did go to the pool -- which was amazing BTW -- we were disappointed to learn that the round "tuffet" style chairs cost even more! I understand the private cabanas are usually rented, but the tuffets? We went to the tuffets and tried to sit at one (there were 7 empty ones) and a server came over and said "You can't sit here unless you have reserved a tuffet." Rather than ask me if I wanted to reserve one (at $150 I think), she rudely told me where the "free" chairs are. Whatever South Beach pool lady, you can keep your freakin' exclusive tuffet and stuff it! They do have access to the beach in front of the hotel, and will set up some chairs, towels and umbrellas for you, which is nice; so we hung out at the beach for a while after our pool experience.

    After dinner on Friday night, we *tried* to go to LIV nightclub. Thinking that I was a hotel guest, I thought we could get past the line or at least not wait for however long it was. Note to future hotel guests -- you can get in past the line, you just have to show your hotel key and arrive before 11pm. We got there at midnight after dinner and drinks on Ocean Blvd, but instead of LIV decided to kick it at the lobby Bleau bar. A few drinks later, and after some shots with some randoms, we were having a great time with all the people watching.

    My wife went to the spa and got some hot rock massage, and said it was amazing. They evidently have this huge rain shower room which she liked, along with all the other spa offerings.

    Would I go back here? Hells ya. But it is very pricey. Then again, what isn't on South Beach.

    16/06/10 | Link | Rating: 4.0
    34. Jennifer K.
    Fantastic Resort Hotel.  
    On some websites this is rated 4 stars, but I was argue 5 for sure.
    (If you stay in the new tower, that is)
    The rooms are new, clean, elegant and include whirlpool tubs, kitchen efficiencies, stereos, and balconies.
    The service is great.
    The grounds are the best part - large clean and wonderful pool, childrens waterpark, good food, great beach associated with the hotel.

    (Expensive valet parking, but if you can afford to stay here, you can afford to park I guess...)

    30/08/05 | Link | Rating: 5.0
    35. Cristin M.
    My husband and I stayed for along weekend in March. We had a fantastic time.
    The entire staff, from doormen to front desk to all the various staff at the bar and poolside were all friendly and helpful. Our room was just what we expected. We were on the ninth floor of the Chateau with a balcony that overlooked where Liv is located. We could barely hear the bass if we tried hard while out on the balcony, though I suppose it could be a slight problem if you were much lower down.

    The Bleau bar was great--wish I could remember the names of the servers to pay them compliments.  The pool area was fantastic and the staff very friendly. The food at Vida and Fresh was good, though pricey. Still, it's about what we expected from in-house food so it's not really a complaint.  

    Be sure to try Scarpetta while there--it would be worth the trip even if you were staying at another hotel.

    The lines to get into the two clubs, Arkadia and Liv, are confusing once the mass of people show up, but I chatted with the security guy and he straightened out what was what. Another chat with the guy working the line for Arkadia and we got in without a cover. This was still on the earlier side at about 11:30 but still nice. We had a great time there--we're in our late 30s so don't be intimidated if you fear it's not your thing. We ended up staying most of the night.

    It's not located right next to shops and cafes, but they're just a short trip down the road. It's also less than a ten minute walk to conveniences like ATMs, Walgreens, etc.

    We highly recommend Fontainebleau and would definitely go back. I certainly don't doubt other reviewers who had bad experiences, but we can't name one bad interaction with any of the staff during our 4-day stay.

    13/03/11 | Link | Rating: 5.0
    36. Tony C.
    AWESOME place!  The bar is awesome, the club is awesome, the hotel is awesome!  Be prepared to pay a lot for alcohol (a bit pricey), but the scenery is AWESOME ;-).  Lots, and lot's of beautiful women--yikes!

    26/02/10 | Link | Rating: 5.0
    37. Pops F.
    We stayed here just after New Year's.  The hotel has 3 buildings -- 2 new towers that were reportedly built to be condos at the end of the bubble and the older building.  We stayed in the Tresoro tower.

    If you have money, big boobs (probably purchased) that you want to flaunt in a ridiculously small dress while walking in 4" heels, or want to meet someone who does, just hang in the lobby.  

    This place is crawling with people who want to flaunt money or find someone to spend money on them.

    Unlike other reviewers, our room was spectacular (a suite and in the new tower).  I wouldn't say that it is a great use of space, but at 1000 sq feet the 1 bedroom suite has plenty of room and -- oddly for a hotel -- lightning fast internet.  The room includes an Apple computer.

    The views are amazing from the upper floors.  The pools -- all 11 of them -- are wonderful.  GIven that it was a holiday weekend, the pool was well-staffed.  It seems that if you show that you're going to tip, you get great service.  If not, then they ignore you.  The beach is nice there.  They do pump house music into the pool area all day, which gets a bit annoying.

    Given the night clubs they have here, you kind of have to question whether you even want to make the 3 mile drive to SOBE.  They've managed to create an atmosphere that you don't want to leave -- a lot of restaurants, the clubs, and a visual candy store for people watching.

    The towers are a bit far from the lobby, but it's a big hotel so deal with it.  If you need your battery powered, 3 wheeled scooter to get around, this probably isn't the kind of place you'll like anyway.

    02/01/11 | Link | Rating: 5.0
    38. Anhers M.
    So I just got back from my college roommate's bachelorette shindig and I'm unbelievably dark thanks to Fontainebleau. It's a huge hotel located right on the beach and it's a gorgeous hotel but why the 2 stars you ask.. Here I go..the service is ridiculously terrible. My friends were talking to the concierge and in the middle of the conversation, the concierge stretches like she's taking a break from the conversation. It was the strangest and rudest thing I've ever seen. The food there is awful and expensive but we understood that cause it's a hotel but we asked our waiter for water three times at la cote and he didn't come with it. Then we asked the waiter to break a couple bills for us. He had the nerve to say he was going to charge us a processing fee..not sure if he was joking or not but we laughed in his face. It costs $25 for an umbrella on the beach, which I think is a little absurd cause there is already a resort fee. Also, every worker there acted like they are doing us a favor. Just plain awful.  And for some reason our room was never cleaned, we had to call the front desk to send someone to clean our room, make our beds and give us more towels. Lastly, even if you stay at the hotel doesn't mean you will get into Liv, which I find really dumb and the club isn't even that great. The girls are unbelievably mean and there is no dance room. Overall, I would not recommend this place to anyone unless you like to work for your vacation.

    02/08/10 | Link | Rating: 2.0
    39. Sandra C.
    I had issues with their Security so they get a 1 star for me.  I thought the hotel security was rude and disrespectful.  I had lost my phone and was told that it was turned into the front desk.  I had checked and was told to contact security they handle the lost and found items.  So the gal at the counter contacted them for me.  I had asked the gentlemen (and I used the term lightly) if my phone was turned in.  He placed me on hold for at least three minutes before returning.  There was laughter in the background and he made me feel like I was bothering him.  I gave him the description of the phone and he said nope no one turned it in.  He hung up so I had to call again and asked if I could give my name and number in case it does get turned in.  To be honest the impression I got was he didn't even bother to write down my information.  And personally it would not shock me if they took it.  Highly unimpressed by the way I was treated.

    14/11/11 | Link | Rating: 1.0
    40. Sandra R.
    Please note that this review is for the hotel and not the restaurants.
    My husband and I stayed there for an anniversary weekend and were shocked to find out that every point of contact with the staff was subpar and unsatisfactory.
    1) They sent our e-mail confirmation with the wrong dates.
    2) They gave us the wrong room.
    3) They lost our luggage for over an hour due to the room switch.
    4) When we finally made it down to the beach to catch the late afternoon sun, the staff informed us that we could not rent chairs because they closed at 6 PM and were already starting to put everything away. It was 5 PM.
    5) It took 25 minutes to get our car.
    6) Upon our return, the original entrance we used was closed. When checking out the next morning, we called to have the car brought down. We still waited over 25 minutes. We had also checked with the valet attendant that our car was in queue. After the delay, I decided to walk over and check the other valet circle. Sure enough, our vehicle was sitting there. Apparently, there was some confusion and they decided to leave the car out on the valet circle all night. They were neither apologetic over the confusion nor did they seem to care that we were upset.
    This hotel is not cheap. I expect a specific quality of service when cost is so high. The location may be beautiful but there is no internal coordination amongst staff. I heard other guests make similar comments.In a nut shell, I will never stay here again. Save yourself the money, it's SO not worth it!

    10/08/09 | Link | Rating: 1.0
    41. M C.
    very beautiful lobby.

    24/04/12 | Link | Rating: 5.0
    42. Mike B.
    I had a 3-night stay at The Fontainebleau and I waffled over rating the hotel 3 stars of 4 stars, though the property itself should by all rights be a 5 star hotel.  The grounds, the architecture, the remodeling that has been done are all top notch.  Unfortunately, the experience doesn't measure up to the surroundings to the level that it should.

    First of all let me get on my soapbox about the issue that bugged me the most... the automatic 18% gratuity on EVERYTHING.  I know this is the way things are done in MB and I get why. I strongly feel that tips at hotels should not be automatic though, it's a de-motivator for some employees.  This was not the case for every staff member I dealt with, but it was for enough of them that I noticed it.

    Now let me address my second major irritation with the hotel.  This may seem like a nit on my part, but here goes... $10 for a bottle of water in the hotel room.  We're not even talking like a big liter and half bottle that I've seen go for $8 in many five-star level hotels I've stayed in.  This was perhaps a 20-oz bottle.  $10 is just plain over the top.

    So now that I have those things off of my chest, let's talk about the hotel in greater detail.  The grounds and architecture are truly spectacular.  I love the pools and the cafe area out at the pool.  The beach is smaller, cleaner and more intimate than the football field wide beach down in SOBE.  The fitness room is so spectacular that I was actually motivated to go down there and get some cardio in daily during my stay.  The Bleau Bar in the lobby is an incredible sight.  You could easily be forgiven for blowing off the line at LIV and just having drinks with your friends at Bleau Bar.  The only knock that I have on the public areas of the hotel is that while very nicely designed, the elevators in the Versailles Tower looked beat up.  Perhaps a little paint?

    For all of the great design that went into the public areas of the hotel, you'd think the rooms would be spectacular too, well you'd be a little let down.  The bed itself is incredible.  I slept wonderfully on the bed, no issue with the bed, pillows or bedding.  I didn't understand why the very nice chair in the corner of the room was faced completely away from the ocean though.  Seems like it belonged on the other side of the room where you could catch a view of the ocean out the side of your eye.  The bathroom was very nice, small, but very nice.  Because of the positioning of the desk and desk chair in relation to the bed, I banged my shin on the corner of the bed at least 3 times just trying to squeeze by.  Kudos to the housekeeping staff, the room was very clean and any dirty clothes I left laying around were nicely folded... I appreciate that attentiveness.

    There are some great members of the staff who will take very good care of you and look out for you having a good time.  Kudos to the staff at Lapis, a few of the bartenders at Bleau Bar, the staff at the coffee bar & pastry shop, Nikki, my server at the pool.  You were excellent and I thank you for taking care of me during my stay.  But there are enough people who think they're too cool, entitled to the tip, etc that they drag down the good service of the people who take care of their customers.  Some downside examples-- never saw the attendants on the beach once after they set me up at my chair (even with me tipping generously), automatically tipped 18% at the breakfast buffet even though the extent of the service from the server was to bring the carafe of coffee (not even pour the first cup), too cool servers at La Cote.  I don't mind tipping, but again it was obvious that the automatic 18% tip was a de-motivator to creating an exceptional experience for some of the staffers and sadly that reflects poorly on a lot of folks there who do their jobs very well.

    I mentioned some of the pricing schemes that were an annoyance.  It almost seems like someone was trying to be cute about it when they came up with the resort fee program.  Let's start with the resort charge, a reasonable $12.95 a day inclusive of unlimited internet, the gym and beach chairs.  There are catches to this though.  The unlimited internet is for the iMac in the room.  For your smart phone, your laptop, that'll be $13.95 more per day.  The beach chairs are included, but add on $25 if you want an umbrella, which most everyone I observed required.  A higher, more inclusive fee would have been more palatable.  

    I would stay here again, though I am disappointed that the property just does not meet up to it's potential.

    04/05/10 | Link | Rating: 3.0
    43. Ivette B.
    This is only for the hotel... I will write seperate reviews for the spa, restaurants, etc.

    MY FAVS
    - Pool #1, Pool #2, Pool #3, kiddie pool and slide, hot tubs... and any other bodies of water within the hotel grounds I may have left out. Seriously, the pool area is beautiful.

    - Apple computer in the room (which I didn't use b/c internet was $15/day), but I guess its pretty cool.

    - I stayed in a room with 2 double beds - very clean, spacious, beds were comfortable, and there was a tv in the bathroom (which I didn't use, but I guess its pretty cool).

    WARNINGS
    - Stop by Publix or Subway BEFORE you get to the pool or else... get ready to pay $16-$18 for a sandwich or a burger. Add on $9 for a large VOSS water bottle or $5 for a coke.  Alcoholic beverages are also very expensive ($19 mojitos) and small for what you are paying so make sure to BYOB if you can.

    - VALET PARKING IS A NIGHTMARE!!!!!!!!! NIGHTMARE!!!!  I've been to this hotel for many reasons - the restaurants, the clubs/lounges, the pool and spa, and finally for a weekend getaway.  VALET has been a nightmare everytime (a wait of at least 25 minutes), but this last time - they lost our keys.  We waited for over an hour, and the people were not helpful AT ALL.  The attitude was like "this happens all the time - we will find your keys sooner or later." I read about this in many other reviews and couldn't believe it until it happened to me.

    - 18% gratuity added to everything, which is usually NOT deserved.

    OVERALL REVIEW
    I stayed here to celebrate my friend's and my birthday.  We rented on a Saturday to enjoy the pool and beach all weekend, eat dinner at one of the restaurants there, and drink without having to drive or cab it.  Since there is also a club there, we figured we can even dance the night away.

    On Saturday night, the line at LIV was ridiculously long, the lobby was so full of people that we actually questioned whether the a/c was working, AND since our party had "guys" in it, getting into LIV was "going to take a little longer than expected."  Since I just wanted to listen to good music and enjoy my friends, we went down to blade instead. We had fun there. My advice to anyone going to LIV - if you don't know someone who works there, either make sure you are a group of half-naked females (and only females), offer your wallet so you can buy a bottle, or pretend to be famous and try to get away with it.  On Sunday, we rented a cabana - the only reason I agreed to this is because it was a gift from friends. I would NEVER have paid $250 (and that is with a discount) for a cabana - especially when i'm looking to tan.  The frigde in the cabana was not plugged in, and it was supposed to be stocked with soda, water, and mixers... but of course, it was almost empty when we got there.  As much as I appreciate my friends taking me there, I will never let them spend that kind of money again. I had NO IDEA a cabana would be so much.  

    So basically, there are a ton of hotels in Miami Beach that you should look into before staying here - you can find better prices, better service, and hotels that are just as chic. Yes, the pool is beautiful. I suggest you stay somewhere else and make it a point to visit the pool - you do not have to be a guest to be poolside at the Fontainebleau!

    16/08/09 | Link | Rating: 2.0
    44. Amandine C.
    Sooo disappointing!

    We spent one night at the Fountaine Bleu. I was so excited, only to be so let down.

    We had two adjoining rooms, but when we checked in, only one was available. The other hadn't been cleaned yet. "No problem," say the girls at the front desk, "we'll give you the keys now, and just don't go in for a couple of hours." This is fine with us since we're going to the pool anyway. The room gets cleaned and we move our stuff in later that evening. The problem occurs the next morning at 6:30! The phone in the room starts ringing. We answer, no one is there. It rings again, same thing. 7:00 a.m.- some unknown man walks in our room (full of girls), says hello, and walks out. 7:30 a.m.- security walks in our room (yes, walks in, doesn't knock and wait for someone to come to the door) and starts asking us who we are and what we are doing here. He says the room is listed as vacant, but our name is listed on the room. What?! Our name is on the room, but it's listed as vacant, and you need to come storming in our room prior to 8:00 a.m. to clarify this?? Eventually they got it all figured out, and the girls at the front desk just hadn't checked us in in the adjoining room, even though they gave us the keys for it. But seriously, they were calling or coming to the room between 6:30 and 7:30 on a Sunday morning for this? It was crazy! Management gave us $100 for breakfast because of the debacle, but it was not enough.

    To make matters worse, when we tried to leave at 10:00 a.m., we had to wait 45 minutes for our car from the valet.

    The pool area and common areas are beautiful. I love the little clothing boutique. But sheesh! I won't be staying there again!

    16/01/10 | Link | Rating: 2.0
    45. Charles H.
    Athough we have never gone to the Fontainebleau for brunch, we have been to the hotel on many occasions and found it to be a wonderful place.  Because it had a good rating for it's Sunday Brunch, we decided to give it a try.  Rather than go into all that we disliked, I will just say that there are many Sunday Brunchs on Miami Beach that are much better than the Fontainebleau.  Not really worth the price.

    30/04/12 | Link | Rating: 2.0
    46. Delia P.
    I used to stay here a lot as a kid. The Fontainebleau has been made famous by movies such as Goldfinger, Scarface, and The Bodyguard.

    They began remodeling the hotel a couple of years ago and have added a brand new tower.

    A group of about 8 of us stayed here a couple of years ago. We booked our rooms through Travelocity and were ecstatically surpassed when the remodeling 'forced' us to be upgraded to the new tower suites.

    I'm sure it was a junior suite as we only had one bathroom, but we had a mini-fridge, plates, glasses, a little stove, a living room... And oh, that bathroom is wonderful!

    They have remodeled the hotel to live up to the demand for luxury from tourists. The front is beautiful.

    I'm sad that they took out the slide that used to be in the 'waterfall' in the pool... As well as the little bar they used to have in the rocks... Where you could sit and drink in the shade of the rocks while still in the pool....

    But the staff was wonderful, and the beach is great. You can rent jet ski's not far down the beach from the hotel.

    It was well worth the money and we had a wonderful time. All in all, the price is quite comperable to other Miami hotels.

    11/03/08 | Link | Rating: 4.0
    47. Rula S.
    Every year I swear that i'm going to hit up spa month every weekend...and this year, I finally did!  Two words for this spa... cattle call! This hotel is perfect if you want a Vegas style experience....really busy, people all over and service is substandard, or I guess that would be standard service for Miami.  The spa room was cold, my masseuse didn't ask any questions about likes/dislikes, injuries, etc...just got me in and out in 1 hour.  I would not recommend this place nor will I be going back.

    15/08/10 | Link | Rating: 2.0
    48. Sandy G.
    I just loved this hotel. For 17 bucks you got internet, gym, and beach facilities. I loved that my friends and I could all connect to the internet under that same deal. then we stayed for the mother's day special and got free breakfast and this little coupon pack with free things and discounts. The hotel is beautiful and clean. If you want to party, there is a great bar next to the pool with loud music, if you want to relax, you go to the beach.

    Only problem -- the food in the hotel was INSANE! 6 bucks for a bottle of water, 17 bucks for 7 wings and 5 bucks for a coffee. not great on that end but all in all, a great spot!

    07/05/11 | Link | Rating: 4.0
    49. Mary H.
    This resort is absolutely beautiful.  Let me start out by saying we are in our 30's travelling with a 9 month old, so we have a little different take on this resort.  We stayed in a junior suite, which was perfect for the baby.  It had a fridge, microwave, and plenty of space for all of us.  

    The weather was kind of crappy, so we didn't get to enjoy the pools as much, but they were really nice and clean.  We tried 2 of the restaurants, Vida and La Cote, which were both really good food-wise, but we're from Chicago and thought they were soooooo overpriced.  We spent $150 on lunch?? That was with 2 drinks each, which are crazy expensive.  $15 a cocktail??? It just completely turned us off to eating at the resort.  Vida was good, but also expensive.  We didn't even think about eating breakfast there because it was $28 for a breakfast buffet and everything a la carte was insane.  No thanks.  I get that it's a resort, I get you're on vacation, in Miami, so just suck it up, but I think they totally take advantage of the fact that they're secluded away from South Beach.  Valet parking is also insane, $36 per day.  

    Be prepared to drive/cab/bus it to South Beach if that is where you want to hang out.  This is not within walking distance at all.  We drove down there every day and did some sightseeing and just parked on the street.

    So the worst part of this resort for us was housekeeping.  When we checked into our room, I took a shower.  On the shower wall was a ton of hair that had never been cleaned off.  Not like one single hair.  Like tons. SO INCREDIBLY GROSS!!  So I called housekeeping, told them about it and then we left the room and went to dinner.  When I came back, housekeeping had refreshed the towels, cleaned up the room, but NEVER CLEANED THE HAIR OUT OF THE SHOWER!!!  So I called again.  The same housekeeper came back and said she was there already.  So I actually walked her into the bathroom, showed her the hair so she could clean it.  It was so obvious if she just looked.  That was just the start.  Over the course of a 4 night stay, our room was never serviced.  First day we thought we had the privacy thing on the door or something (which I don't think we actually did), then by the 2nd day we had to call twice to get new towels, etc.  I complained then that no one had cleaned the room.  Then 3rd day we were gone all day, got back at 5pm and STILL NO CLEANING!!!!!  Unreal.  So I spoke with the housekeeping manager and they did credit us $200, that was really nice.  

    Would I stay there again?  Maybe, it was really beautiful.  I know the room cleaning thing was probably a fluke and they did compensate us.   It's expensive, but swanky if you're into that kind of thing.  3 star from me...

    04/12/11 | Link | Rating: 3.0
    50. Jennifer L.
    Absolutely stunning!

    20/04/10 | Link | Rating: 5.0
    51. Lord Pistachio I.
    Because I love raging, I love fontainbleu.  But seriously, eff those elevators, man. Also, I was charged a random $12,275....wtf,

    11/09/11 | Link | Rating: 4.0
    52. Nancy H.
    Expensive and not yummy. Really overpriced for what was served. I guess traveling from NYC is always going to be a curse food-wise because we have so many great options in the city. The mussels were $21, the broth was tasty, but the mussels were TINY and they gave like 25 of them. The burger looked like a whopper, two thin patties put together. It's also ridiculously hot. You'd think they would put fans or something in a restaurant outdoors in Miami. The dessert we ordered was one of the best I've ever had. It was the creme brulee banana crepe. Delicious!

    23/05/11 | Link | Rating: 2.0
    53. Alison R.
    This review is mostly for the cabanas and pool area.

    I've visited luxury resorts around the world and this place is as good as it gets.  I like my resorts to be over the top with glitz and luxury and the Fontainebleau does not disappoint!
    The public spaces at the Fontainebleau are just gorgeous. The grounds and the pool area is meticulously maintained and the cabanas are lovely.  They're not super tricked-out, but the comfy couches are great and they're ideal for hot days. I have been told that cabanas are not usually offered to non-hotel guests, but if I'm also visiting the spa or it's a weekday I haven't had a problem booking one.  You just need to be willing to drop $$$.
    The waitstaff is awesome.  For cabanas you get a dedicated server and they make frequent rounds.  
    The guys and gals at the bars are excellent as well.  The first time I was at the pool, my girlfriends and I didn't realize that we could order a larger sized drink (this is KEY) and we sent the waitstaff to running back and forth with LOTS of drinks all day long. On subsequent trips I have ordered a larger size drink.  This is KEY. I wish our waitress had mentioned that during our first outing.  I dream about the Watermelon Crush. I have taken a 40 minute cab ride for one. They are so worth it.
    They always have awesome iced water coolers with yummy sliced fruit (more watermelon!) placed around the pool and the pool staff is willing to help with tons of extra towels, chair placement and towel arrangement.
    Pool water is usually very warm, which is nice in winter but once it's August and the air temp and water temp are the same, it's not so refreshing.

    29/05/11 | Link | Rating: 5.0
    54. Dolly R.
    We stayed there recently and had great time. I was there on business and my kids hung out with my mom. They really enjoyed the beach area with pails and shovels. I have not seen that concept anywhere. The room and service was fantastic.

    13/10/11 | Link | Rating: 5.0
    55. jen r.
    this hotel is an institution in miami. its been around forever and after all the renovations a few years ago they made it chic and modern. its like being in vegas - just substitute the slot machines for the ocean.

    people everywhere, the place is packed day and night!!

    -the rooms are very expensive, starting at 300+ per night.
    -i got upgraded to an ocean view balcony room. nice.
    -the bathroom was tiny, no tub, and if someone is brushing their teeth you cant open the door bc you will hit them.
    -you cant take anything out of the mini bar or snacks display bc it is sensored and you will get charged after a few seconds.
    -the pool area is huge BUT they do not have enough lounge chairs at all, if i had to guess they have free lounge chairs for maybe 1/3 of the guests.
    so what does that mean? you are basically forced into buying a cabana or bed, starting at 100, and all the way up to 550 - thats just for a seat and some shade if youre lucky.
    total gimmick.
    -the valet is always crowded and quite a rip off at 34 per night. even if you have a guest come visit, its 20 some dollars for up to 4 hours. thats highway robbery.
    -the housekeeping took over one hour to bring up more bath towels that we requested.
    -no coffee maker in room, so we had to order room service, 20 bucks for a pot of coffee.
    -18% tip added to everything, total rip off, since most of the employees dont even deserve it.
    -its far from the nightlife and true south beach. so be prepared to pay a lot in taxi rides..

    bottom line - the fontainebleau is a nice and fun and hip mega resort, but if you want luxury, class, service, convenience, and/or affordability look elsewhere.

    09/06/10 | Link | Rating: 2.0
    56. Elizabeth H.
    I had a business conference here so I came early to make a vacation of it. The facilities were beautiful; beach, pool, lobby, restaurants all enticing but the cost is absurd. Now, I don't mind spending money for good service and food, however this wasn't worth it. We ate at La Cote three times - always a good meal (above average but not moan-worthy) and each time waiters/waitresses came over, sometimes numerous times, to deliver us the wrong plate. At Blade (sushi restaurant) I had a great roll (blade roll, very good) but we waited soooo long for our drinks to be delivered. Oh, and the miso, which is just ur average miso, cost $9. The best place was Scarpetta. I had a FANTASTIC meal there (duck and foie gras ravioli, I highly recommend) and the wait staff was very very nice and helpful but we waited ages to place our order. With that said, I think it's over priced for what you get. Including the $20+tax beach umbrella fee.

    The rooms were nice and the iMacs are a nice bonus. The fronts desk staff were always very very friendly.

    I do recommend the Italian place -- eat outside. And the Cantonese place looked fantastic.

    31/03/11 | Link | Rating: 3.0
    57. El T.
    This place does accept pets and the suite has a separate bedroom along with a small kitchen and a washer/dryer which is great. The room is run down looking however with the carpet being stained. Additionally the service here sucks. You call for anything and it takes over an hour or they just forget. Additionally, the guests who come here are looking for a cruise ship experience in that they just want to stay in the hotel so the pool the bars and the restaurants are all super packed with 20 somethings who are basically drunk. There was constructions which started at 8:30am during the week until I finally spoke with the manager. Before that, the front desk guy "Howard" basically told me "sorry we cant ask them to move" in a really crappy tone. To which I said, yeah I understand but do you have any other rooms or could you ask them to move to another area. To which he said, no I don't think so and then I asked for the manager to call me. For everything I have asked for, I have had to call once and then again after 20 minutes. The room service here is really not good either and incredibly expensive. The wings and a steak sandwich had no salt and were gross. Basically, for the money I spent, I always expect to be in a particular way. If I didn't, I would stay at a motel which I have before and I have no problem. But when I am looking for a certain vacation and things say "luxury resort", I expect that.

    22/07/12 | Link | Rating: 2.0
    58. Brittany E.
    Booked a romantic getaway here..

    Hotel is a bit big but has a great pool and beach area.  We actually preferred the beach because the service was exceptional!  Nick was our beach attendant.. He was professional, friendly and extremely accommodating to us. He attended to every customer as if it was his only customer, making us feel like we really got our money's worth.  

    All in all we love this place.. If you are in need of some fun and then some  R&R on a beautiful beach with remarkable service.. come here!

    04/09/11 | Link | Rating: 5.0
    59. Talisha M.
    Dreamy!

    Just spent the whole weekend there in a suite in the Tresor Tower on the 34th floor and it was spectacular!! We weren't charged tfor he extra people in our room, the bell boy was kind enough to bring us a TON of extra towels after luggging a million groceries & luggages,  took advantage of private pool in the middle of night with no issues from security, had pizza delivered with no issues, got up early (9:30am) to get chairs by the pool with hardly any issues (but I recommend going earlier just in case), no issues with taking our own drinks & food to pool, blared our music with no complaints, got a cab driver who didn't rip us off by special request, & had the most AMAZING view of the ocean & intercoastal & downtown Miami!!! Ok so there wasn't a coffee maker or a hair dryer in the room but who cares when you living in heaven!

    Had to have been the most fabulous weekend ever & I left with most of the money I came with!

    30/09/09 | Link | Rating: 5.0
    60. Warren W.
    Ok Ok I read the other reviews and I get it.  The place falls down on pure luxury treatment but my review is more about this resort as a venue for a meeting, product introduction or just simply big groups. Jesus is it big!  It's like Vegas and totally impossible to find the door back from the boardwalk or beach or pool to get to your room.

    So why 4 stars... well I stayed for 1 night.  Yep that's it....one night and it met my expectations.  The venue for the product introduction was amazing and tied into Art and Miami.  Just off the beach with a sound system that blew me away.  Simple to get to - you just walk down this very cool boardwalk that runs the beach parallel to the ocean.  In we go, bright lights, an actor from CSI Miami (don't watch it don't know who he is but everyone else was impressed.)  Perfect execution of lighting, sound, organization and then drinking and dining.  You can tell that the Fontianbleu has done this before. If I have been to one of these, I have been to a 100.  This was one of the best.   The girls were so pretty who ushered us here and there that I had to take the pictures of the wife and kids out of my wallet! Dear God!

    So how else do I rate it.  Well Vibe the restaurant for lunch was loud with slow service but a very good Cobb salad.  It worked but damn is it loud there and only 1/2 full.  

    Room service right on time, good food, exactly as ordered and well I love room service.  There I am in my shorts, t-shirt, dining for one on the deck and a view of the Atlantic and a cruise ship off in the distance.

    Well, so I can't rate it as others did but I do get the point. Room wise......mine was beyond awesome. Fabulous bathroom, overly large room, HD tv, Apple computer for Internet at 15.00 (big freaking deal) and one of those horrible honor bars that you better not pick up a beverage or you bought it.  Why oh why do this?  $18.00 for a shot of booze.  Well I better not go on or I will not abide by my rule of "if I can't give 4 or 5 stars I don't bother.  Remember I rated this for big groups and meetings.

    01/12/09 | Link | Rating: 4.0
    61. Karl R.
    This huge hotel is well suited for corporate conferences, special events and spring break for rich kids with impressive facilities including multiple pools, several bars and clubs, a high end spa, and several very good (and expensive) restaurants.  Do not expect calm, refinement, or service consistent with other luxury hotels at this price point.  Fontainebleau is a very large property and the lines, crowds and bouncers made us feel unwelcome in our own hotel during our four night stay.  By day, we were diverted around the multiple corporate conference functions inside certain sections of the hotel and told that certain pool areas were off limits. By night, as we returned to the hotel we had to navigate through throngs of clubbers in the lobby one evening and around long lines forming to attend a massive concert hosted on the property another. The overall experience was quite hectic - more like Vegas - compared to the relaxing few days we had been seeking.  My wife had a nice afternoon at the spa and we enjoyed nearly all of the restaurants including Gotham and Cote.  My recommendation is to stay somewhere else and visit to take in the scene if that's your thing.

    27/03/12 | Link | Rating: 1.0
    62. Lisa M.
    My husband and I spent 2 nights at Fountainbleau after our cruise. From the curbside bell hop to checking out we had a great experience! Our room wasn't ready as we got there at 10 am so our bags were kept and we were allowed to hang by the pool which was beautiful! Pool staff was wonderful. Our anniversary dinner was at Gotham and they treated us like celebraties. Our room was 1240 with a spectacular view of the ocean and the bed was heavenly! We can't wait to return!

    08/07/11 | Link | Rating: 5.0
    63. Matthew D.
    For a giant resort, facilities and services are a solid A-, and you can't beat the beach or pool areas.  If you splurge a bit on room category you can really do it nicely -- spacious, balcony, ocean direct view, etc.  Restaurants on the property are so-so.

    21/10/12 | Link | Rating: 4.0
    64. Randall A.
    This place is amazing! With all the garbage hotels in Miami and south beach it's nice to know someone still takes the time and effort to pay attention to detail. I will definitely be back.

    24/10/11 | Link | Rating: 5.0
    65. Linda M.
    The ONLY reason they got 2 stars was because my bed was comfortable and the room size was big. They have a beautiful lobby and chandeliers and thats where my compliments end. I am definitely accustomed to a higher end hotel like the Ritz but this hotel had such great reviews that I decided to give it a try. I will NEVER come back. The hotel is dirty! The carpets in the hallways are disgusting. I would never take my shoes off here. The hotel DOES ALLOW smoking. Don't be FOOLED. you can smoke outside and the pool is filled with cigarette butts and everyone smoking. This is a place to party and know this before you go. If you are looking for a good time or a hook up then COME this is the hotel for you. This hotel is not for families or the higher end clientele. It is a place to be seen at the pool, drink and have fun. We couldn't even enjoy the pool because everyone is just standing in it drinking and smoking. There was no room to move. We were able to enjoy the viewing of several prostitutes and  trash everywhere.
    So we venture down to the beach where things get WORSE. Miami Beach is filled with garbage. Really disappointing. We asked the hotel staff if they clean it and they replied its the cities responsibility. Cups, cig butts, caps and bottles everywhere. There is construction equip all over the beach. So the hotel doesn't utilize most of its beach. Overall they nickle and dime you for everything. I think there are packages given that  bring a lot of clientele to this hotel whom would otherwise not be able to afford it. Just not my scene. Definitely Know these things before you book!!

    05/08/12 | Link | Rating: 1.0
    66. Susan L.
    We stayed at the Fontainebleau for 4 nights in the fall of 1993, when my husband attended a conference there.  It was a gorgeous place (and apparently even more so now, after the renovations some people have mentioned), with a terrific view from our balcony - but in 4 days, I encountered *myriad* problems with their staff.  For example, the Housekeeping staff kept neglecting to do certain things or to leave the requisite toiletries (like *soap*).  On the third day I called the head of Housekeeping to complain, and she sent someone to bring me more supplies (and that person turned out to be the very one who kept neglecting to get it right in the *first place*).  When I was about to close the door as she was leaving, she began speaking nastily about me - in Spanish - to one of her co-workers in the hall.  Unfortunately for her, I speak Spanish fairly well....I kept a running list of all the problems we had, since it was endless and involved all the different levels of hotel staff - and on the day we checked out, I requested a meeting with the hotel's manager.  He was absolutely astounded when I rattled off all of my complaints from a long list, and he took copious notes.  He then told me that hardly anyone ever takes the time to let them know what's wrong, but the result is that customers simply refuse to return.  Most management would prefer to be informed, and in that case it truly did "pay" (I received two free nights' stay for a future visit, and we had a wonderful weekend there about a year later).  There were two other problems I remember (there were also plenty of others, but it was a long time ago).  Firstly, one day the hotel operator couldn't speak English.  I love speaking Spanish and certainly welcome any opportunity to do so, but I also think it's reasonable to expect that American hotel phone operators speak English.  The other thing I remember:  my husband & a colleague had lunch at the pool area one day, and the waiter was really unpleasant and also took an interminable amount of time to bring menus and then their sandwiches & drinks (which, btw, were a total rip-off price-wise).  Then when they told him they were running late for a meeting (after waiting for practically a century to receive their food), he took *eons* to bring the bill (a lovely touch of sadism on his part).  They were totally disgusted all-around and left no tip, so the waiter added a (huge) tip to their bill (which was billed to their rooms, so we didn't find out about it until shortly before checking out)!  I hope he was fired for doing that (what a *fool*!), but meanwhile the hotel manager refunded the tip.

    The reason I'm giving three stars instead of two is because the Fontainebleau was so gorgeous and because our room was quite comfortable (irrespective of the missing soap).

    20/01/10 | Link | Rating: 3.0
    67. Samantha S.
    I'm not crazy about this hotel.  A friend of mine was in town from London and we decided to stay here for a few nights.  

    The outrageously expensive room had hideous decor, way too modern for my taste, and was not warm and inviting, but the view was unbelievable (that was only good thing).   I feel this place is slightly too big and a bit awkward in its size.  There's an oddly placed large bar that overflows into the lobby. There doesnt seem to be good separation between the space.

    2 coffees in the cafe were $16!! My friend from London even thought this was exhorbantly expensive.   Well.. we only lasted one night when we decided to relocate to The Ritz on Collins Ave.  Much cozier.  

    I think the only thing this hotel is good for is if you're planning on going to the hotel's nightclub, LIV, and can conveniently walk upstairs to pass out.  Not that worth it, in my opinion.

    18/05/09 | Link | Rating: 2.0
    68. Carlos R.
    As I predicted, the claims process has not been a positive experience. For some reason the insurance company seems to believe it is logical to provide me with the replacement costs of the ipod, but not of the case the ipod was in.  

    The employees are completely unprofessional "I can't spend too much time on this case", repeatedly cutting me off and asking me repeatedly for a receipt.  THE IPOD WAS A GIFT!

    20/05/09 | Link | Rating: 1.0
    69. Sue R.
    A beautiful Miami day.  Such a nice day that we say let's go somewhere beachy for breakfast. My friend said, "How about the Fontainebleau?".  I was a bit curious, too, after all the hype.  So she called there and it all sounded good.  We got reasonably dolled up, drove there, did the valet parking and walked into the huge lobby.  Not as impressive as I'd imagined, but spacious and airy.

    Walked across to the restaurant, which I imagine was La Cote, only because the online description comes closest to where we were.  Very nice reception, shown to a back non-celebrity booth, for which I was actually glad because the huge high windows facing east were letting in all the strong morning sun and people were moving and asking for tables where we were sitting.

    Waiter arrives, asks us what we want for drinks, coffee, juice, actually shows surprise as we ask for mimosas.  Have to practically drag out of him that there is a buffet, instead of pricey menu items.  Buffet is ok, only just ok.  In the lineup:  very ordinary chain-style fried potatoes; fabulous crispy bacon - I mean bacon of your dreams, crunching and melting in your mouth and with a super smoky flavor; reasonably creamy scrambled eggs; warm eggs Benedict with just enough hollandaise.  Then the usual bagels, Danish, smoked salmon, fruits and cereals.

    I wasn't 100% impressed for $28 a head. I mean, come on, this is breakfast.  And they're not offering anything really special.  Nothing was really bad but nothing was really good, either.  It was adequate. I'll take adequate at $15 for each of us and it's ok.  When I get adequate at $90 for buffet breakfast for two with a couple of mimosas it doesn't make me happy.  

    it was good to get eggs Benedict in a buffet, but therein lies the problem, is it successfully do-able?  -  the muffins weren't toasted, the Canadian bacon or ham slice, quartered - as it was here - was cold and some of the eggs were overcooked, hard-cooked.  It's rather ambitious and commendable to try to do good eggs Benedict in a buffet and they nearly had it down, but they put too many out at once and thus those that were over the Sterno or steam for a longer time were overcooked.  And put out more food, please.  Give a guy a burner and let him make omelettes, people love that, it's always successful.  It wouldn't hurt you.

    My take on going to the Fontainebleau for breakfast is this:  do it with out of towners. They'll enjoy it - maybe they'll see a celebrity.  But give them a bit more for their money than what you have right now on the buffet.

    Oh, and remember, it's $20 for 45 minutes' parking :)

    27/02/09 | Link | Rating: 2.0
    70. Rosa W.
    Seriously, rethink staying here. I'm typically really lenient with customer service, but they just don't care to take care of anyone. Truly a disappointment.

    Maid Service will knock on your door multiple times after you told them not to worry about cleaning your room. Your hotel keycard will magically not work anymore. They'll lose your car and then find it 45 mins later. They'll clean your room and then leave you with no bath towels. You'll call for assistance (to get towels) and the phone just rings and rings.....I'm back from my trip, but I imagine the phone is still ringing down at the front desk.

    31/03/09 | Link | Rating: 2.0
    71. Neda And Mark R.
    So the biggest problem with the place is the service, hands-down.  The check-in process is ridiculously disorganized and takes forever.  The only times I didn't see a line was when I was checking-out at 5:30am and checking-in at 11:30pm.  (Though, I was the first in the line and had to wait.)  The individuals themselves are very nice, but have clearly received not enough training to do their jobs properly.  

    I was there for a large convention, which ran very well.  The facilities are clean and were turned-over quickly.  The place was very cold, though -- 68 degrees, so everyone was cold, especially since people thought they could wear their Miami-appropriate clothing.  We ran out of tea and coffee at most meetings.

    The rooms themselves are pretty and functional.  

    I'd do go to a meeting here and to the restaurants/pool/bar, but I wouldn't stay here.  I'd rather visit my friends who shelled out the cash for this place so that I can hang out at the beautiful hotel without dealing with the service.

    24/05/09 | Link | Rating: 2.0
    72. Bill L.
    Crap.  Just crap.

    Okay, I didn't stay in the hotel.  I attended a three day conference and commuted from home each day.  The convention center seems okay.  But why wouldn't it be nice.  It's brand new.

    Foodservice is horrendously bad.  The bad part about attending a conference here is that you are stuck.  No restaurants within walking distance.  Ate at Vida two days and went hungry another.  Yes, it's that bad.  Maybe should have gone to another one of their food venues but I can't imagine the others are any different.  It's all the same Executive Chef and obviously he knows nothing about good food.

    Both days at Vida we were put on a waiting list despite the fact that half of the tables were empty.  I commented about it both days and the hostess chick ignored me.  She asks me my room number and I told her, "huh, are you kidding me, I can barely afford the food let alone a room!"

    I could go on about how my fried chicken lunch was $18 for a drumstick, wing, and thigh with some lame mashed taters.  Oh, did I mention the chicken was rare?  Sent it back and they still tried to charge me for it.  $4 for an 8 oz bottle of soda.

    Welcome to Miami Beach.  Just give us your wallet.  I guess this is par for the course for an area that is filled with wannabes.  Wannabe rappers, wannabe actors, wannabe models abound on this island.  Maybe the economic downturn will change things a little bit here.  NOT.  There is an abundance of dumbasses in this town that will pay through the nose just to see and be seen.

    I suspect the Fontainebleau will adjust their pricing when they see that folks aren't going there anymore.  Maybe.  Maybe not.

    Oh yeah, an 18% auto-gratuity?  Give me a f*&ng break.  No wonder the service sucks.

    10/06/09 | Link | Rating: 1.0
    73. Maria T.
    Let me first start off that this place is a zoo -- but a fun, wild, entertaining one at that.

    There are a gazillion people everywhere you go and everywhere you look (even in the elevator). The pool was packed with bodies like sardines in a can, the line to check into my room was longer than today's unemployment lines...you get the idea.

    But with loads of people all dropped in one place, there's a certain energy here. And it's a fabulous energy.

    After laying out at the pool (on a lawn a la Woodstock), we went to Blade for dinner. The sushi was delish but Nobu is definitely better (in terms of chichi sushi, that is).

    We headed over to Liv (where the line was ridiculous but we were a party of 8 girls, so no problems there). The music at Liv is very teecky-teecky so if you're rolling, than fun for you, but if you aren't (like me), try and get wasted quickly. And make sure you have loot because drinks are $20 a pop. Sheesh.

    But hey, I danced the night away, slept on a yummy bed and woke up to a flaky croissant from the lobby-level French bakery.

    Only at the Fontainebleu, folks.

    23/02/09 | Link | Rating: 4.0
    74. Richard B.
    This hotel did its job and kept us all very happy. The renovations must have really transformed this place because I had no idea how old it was. Some of the old hotels around it were abandoned or gutted out, and so you can see the generations and what this place might have looked like before. The overall experience was positive, and I didn't spend (or at least didn't feel like I did) too much money on things here.

    21/09/09 | Link | Rating: 4.0
    75. Sistapino S.
    I stayed at the hotel for a mini getaway and I had a ball!!  

    FIRST IMPRESSION: pretty swanky!  Although the lobby was very crowded so I thought it may have been too loud but I'm in MIAMI only way to go right!!!  Staff was courteous, prompt and effiencent

    THE ROOM: Fabulous!!  So beautiful!!  I mean I was on a vacation for real!  Had a private balcony with an amazing view of the water very quite suite so I didnt hear the blaring music just the crashing of the waves.  O I really like how the bathroom was set up so while bathing sliding doors opened up to show a perfect picture of the beach tub big enough to have your own private party!  It also had a seperate stand in shower toilet was closed and seperate from the rest of the room. hehe.

    The bed comfortable almost as good as my bed at home.  I love when hotels have an ipod docking station!  Also had a sepereate living area with tv, sofa, kitchenette I have to say it was wonderful I didn't want to leave. :(

    THE SPA: I had this wonderful woman Sol Ribero who knew exactly what she was doing... While I was pretty skeptical about letting someone touch my hair she proved me wrong!  Due to her knowledge of hair and background (latina) she was able to work with my crazy hair, she works with different textures.  I got that half curly half straight hair (hence my name) so she hooked it up!  And I wanna fly back just so she can trim it up again!  I also had a divine massage, pedi, mani, all the good stuff!!  

    CLUB LIV: it was dope we had a great table to see the whole club with the bubbles and all!!  Although... I let someone else buy me a drink (bad decision)!  LADIES beware of  anyone who buy u a drink.  My advice: grab the drink from the bartender.  My friends told me I came back to the table not myself! Someone slipped sumthing in my drink and thank god for friends!!!  They put me back in the room upstairs, tucked me in, kissed me good night and went back down to party!  They bragged about it the rest of the vacation!!! LOL

    Overall I will definetly go back

    08/12/09 | Link | Rating: 4.0
    76. Bill S.
    Great property and the LIV night club was awesome!

    27/02/12 | Link | Rating: 4.0
    77. Kai R.
    I spent a week here for a business conference and was REALLY disappointed.  Don't go here (seriously) - there are better places.  I've stayed at a number five star resorts around the world and this place doesn't even compare.  The prices are simply insane - rooms are small (nicely appointed though) and they charge an automatic 19% gratuity on everything - have a drink at the bar, automatic 19% tip, use a common area toilet - 19% service charge (kidding on the second one, but it feels that way).

    The gym and pool area are very nice, but the rest of the resort left a really bad taste in my mouth.  I'll never go back...

    15/12/11 | Link | Rating: 1.0
    78. Brent H.
    This has got to be the most amazing hotel experience my wife and I have ever had. The service was spectacular. We needed to fax some important papers while we were there an the Concierge did it for us without a charge. I found the valet service to be great, though a little steep in price (my opinion). The Apple computer with a 21" flat panel monitor in our room was so handy. And the view of the ocean and the main building and the pools was extraordinary (especially at night).

    21/10/11 | Link | Rating: 5.0
    79. Melissa C.
    I stayed at this hotel during a business trip and it's the type of place i could imagine myself staying in on a regular vacation. It's modern, trendy and sophisticated...probably has a sophisticated price tag to go with it, but the rooms are comfortable and what you would expect from this caliber of a hotel. The staff were all really friendly and the view from the room I stayed in couldn't have gotten much better. If I came to Miami again and had the budget for it, I would definitely pick this as the place to stay. The pool area is great and pristine...I only wish they stayed open during the evening hours. I guess it might be an insurance issue but there were many times I had wished the pools were open after dark as the night time weather in Miami at the time I was there was perfect for taking a swim. During the evening hours, the lobby turns into what looks like a loungy-night clubby feel...everyone dressed up and ready to party. Drinks are pricey but at such a plush place like this, I guess that's to be expected. Wifi is available in almost all areas of the hotel which is really convenient, as well.

    30/11/11 | Link | Rating: 4.0
    80. Linette P.
    I hate to be the Debbie Downer of this review so I won't be - but I will outline the negative before I get to the fun parts.  

    Okay, first of all.  I am out of the loop, I don't know the cool kids anymore, no one hands me free drinks, etc, etc, etc...  But yesterday I went to the Fabulous Fountainbleau and ordered a freakin hot dog (which I dont even like) and 2 cokes (I brought a flask) and the grand total was $30.00!!! Yikes, they should have Local Resident prices.  For Reals!
    I understand that people are on vacation and they have money to spend but jeez, a $16 Chicken Sandwiches is just crazy, have they heard of the recession?

    But besides the over priced pool side hotel food, it is an awesome hotel.  The scene is straight out of TV, multiple pools, girls in bikini and heels,  good looking servers.  I have never stayed in a room, and apparently don't think I ever could.  I usually only visit once a month on a Sunday to hang out by the pool.  It is a good place to stay cool  (if your not sweating  your budget), people watch and listen to good music.

    22/06/09 | Link | Rating: 3.0
    81. Lorinna H.
    I'm with Christina N. You must stay or visit the Fountainbleau. My first spa experience here was breathtaking. Awesome pools. Bleu Bar played some good music and Ne-Yo said wassup to me!

    14/08/11 | Link | Rating: 5.0
    82. Michael W.
    I LOVE this Hotel, I had a suite here and the room was as nice as they come.  Clean, very well appointed and quiet....the pools, beach and other amenities are top notch. For a hotel the gym is well staffed and they have enough equipment to meet anyone's needs....yes your local gym is likely to be better but this is a hotel.  There is a very busy club and three very good restaurants on site....The parking situation is a bit of a mess but use the valet (it is pricey) it will save you some aggravation.  The pool gets incredibly crowded and the water in the pool tends to get too warm when it's hot....but if you're looking for sun, sun and more sun you can't beat this classic hotel.

    27/02/12 | Link | Rating: 4.0
    83. Theo H.
    This place is so bad. I've honestly stayed at better roadside motels. I stayed for a week while in transition to the new pad. The furniture is dated, the noise is ridiculously loud until 4am and the processes are all messed up. I could give a laundry list of all the things I'd fix, but what's the point if management doesn't really care what you have to say?

    The restaurants are good, but this is a review of the hotel and it should be lucky 0 stars isn't an option.

    20/05/09 | Link | Rating: 1.0
    84. Josh H.
    Ok, I don't normaly review hotels, but I had to do this one. I can't escape the freeking house music. Why do they think that all 20 somethings are ravers. Obnoxious LED lights everywhere. The south beachifacation of all of Florida sucks. Frat boy, ruffey loser place. Expensive to the point of retarded.

    Stay at the Lowe's, south beach outside the hotel not on the inside

    16/10/09 | Link | Rating: 2.0
    85. Rami C.
    Came to this hotel for a convention supposed to be very nice I came to check in at noon told me the room is not ready I was ok could you please call me when it is my wife is 3 month pregnant and we had trip said ok we will call you never did till I came to front desk asked if my room was ready they told it is been ready so I question why nobody had called me no answer not even sorry for the inconvenience .so I request if we could get ocean view with balcony they said tomorrow we should have we will let you know .the next day housekeeping comes to the door knocks and no hesitation walks in one time on me and one time on my wife .then it only gets better the next day while we are out they call me twice saying we got you the room you want with balcony ocean view when you get a chance we will move you I get back to the hotel the room we wanted not available and the front desk was just very rude about it .it is nice place but customer service NO GOOD

    04/03/13 | Link | Rating: 1.0
    86. Ligaya G.
    "All that glitters is not gold." The recent renovations show that no expense was spared. The lobby is always frenzied, the rooms are off the chain--each complete with a shiny mac computer--and I really loved the pool area.

    After the initial excitement of the Fontainebleau's beauty wears off, your wonderful time in Miami is dampened continually by  the rude and clueless staff. The service (excluding the maid services) is lackluster and unaccommodating.

    If you do go do yourself a favor and don't bring a car because you're forced to use their valet service. Valet is bound to lose your car keys or car(happened to myself and 3 other couples) and then have nothing to say for it. The hotel will not assist you with any valet problems because it's an outside company. Be ready to wait 2 hours for your car and be treated rudely by most of the staff.

    Let's hope there's enough public outcry that the FB will get the message and have the service quality match it's luxe decor.

    09/06/09 | Link | Rating: 2.0
    87. Vanessa H.
    Hands down the best place to stay in Miami! Top notch everything. Great pool, awesome club, nice hotel rooms and staff. South Beach is only a hop, skip, and a jump away..........

    10/11/10 | Link | Rating: 5.0
    88. Jennifer H.
    GHETTO hotel at Ritz Carlton prices. The SoBe Ritz and W are better by far and you get more for your $. Carpet was disgusting in room, which also smelled like a smoker's den, and the customer service and concierge
    Is WORTHLESS. I had to spend about 30-40 minutes calling various extensions to get someone to deliver a Scarpetta menu to my room. I was traveling alone and just wanted a good italian meal in my room, and no matter what I offered or who I asked, they would absolutely not do takeout. I have never heard the word "NO" so many times at a so-called
    Luxury resort. I am willing to pay extra for convenience but that means nothing at the Fontainebleau. The room furnishings were on the scale of a low-end Holiday Inn in the Tresor tower were the "suites" are. This was not worth $489/night on a non-holiday weekend.  I will not be returning.

    19/08/10 | Link | Rating: 1.0
    89. Matt M.
    + fancy
    + full of pretty people and usually a celebrity or two
    + easy access to the beach
    + nice pool
    + the onsite Italian restaurant and nightclub are excellent

    - everything is overpriced for anybody not part of the "upper class"
    - almost everybody is either 1) pretty 2) handsome 3) way more in shape than you  4) wealthy 5) there for a conference 6) a high priced prostitute that like to hang out at the bar...or a combination.

    25/08/10 | Link | Rating: 3.0
    90. M L.
    Terribly inattentive hotel staff. Took 30 minutes to check in (not including waiting in line). No staff could locate an ice machine. Waitress by pool could not be flagged down to take an order then forgot to bring us our check. Left something in the room after checking out and was transferred to 4 different departments when we called. After a week of calling for follow up was told item was never turned in and if we were "sure" that it was forgotten!?  Did not pay $$$$ to be called a liar.   Only bright spot was Scarpetta. Amazing service and food.

    16/05/12 | Link | Rating: 1.0
    91. Lauren R.
    This place is like a whole resort.  They have everything you could possibly need and want.  6 awesome restaurants which I reccommend the steakhouse.  It is super pricey but you pay for what you get.  So bring tons of money and be able to spend it well.

    Great pool, staff and of course the beautiful people.  Music is awesome and looks like they have at least 3 dj's spinning all at once in different areas.

    Great place to look into

    14/05/11 | Link | Rating: 4.0
    92. Lesley S.
    Wow. I can't believe this place has only got 3 stars! I use to have a house in Miami Lakes and my ex-husband and I stayed here when he came back home on leave from Iraq. This place is amazing! We had a studio and it was gorgeous. Views of the Canal and it just blew me away. They have a few pools. The one is a rock garden with a bar. It has a waterfall and is gorgeous. They bar there made us 6 different drinks a piece that were yummy! The Boardwalk is right behind here which is along the ocean and you can walk to many restaurants and hotels. They also had a jet ski rental place right behind the hotel on the ocean. Not bad priced for Miami.
    Back to the hotel: We checked in here because we originally was going to stay down the street at another hotel (but had major issues with it.) The front desk clerk seen that my husband was a soldier and he told her that he was home on leave. She upgraded us for free and within 30 minutes of being there she sent up chocolate covered strawberries and a bottle of wine. It was awesome! We only were going to stay one night but this place was awesome!
    I plan on going back and only staying here!

    21/01/10 | Link | Rating: 5.0
    93. Polina S.
    This place is simply amazing. I stayed at this hotel when traveling for a trade show. The room so luxurious. My bed made me feel like I was sleeping on a cloud and there was even a tv in the bathroom! I wish I had come here for pleasure and not for work.

    There is also a swanky bar in the lobby. Enjoyed a few cocktails there. Oh a little hint....Don't touch anything in the mini fridge or black little stand. It all costs $$$. I loved the fact that there was a "pleasure kit" in the fridge. No, I didn't use, it was business trip!

    I'd like to return here one day when I can afford to for fun.

    01/12/09 | Link | Rating: 5.0
    94. Anthony L.
    Surprised at all the negative reviews!

    Fountainebleau was a super-bougie vegas-y scene, but man, what a scene! I saw all kinds of a-list celebs and the clubs ("Liv" and "Arkadia") were a blast. The lobby is probably one of the best people-watching places in the US - I saw Sean Penn, Natalie Portman, and urshuuur all in a single day, not to mention a cavalcade of anonymous tarted-up hotties.

    Poolside service, like most commentators have noted, is pretty shitty, but the actual service from most of the non-bar/resto hotel staff I found to be quite good - I used:
    -laundry service
    -room service
    -the towel boys @ the beach (and yes, it was erotic)
    -the valet
    -VIP services (yeah, you won't get to use them, but i was mooching off someone more important than myself)
    ...and all of them were exceedingly nice.

    I liked being away from the "south beach" scene - you could go in and party your face off, but then come back and chill here. I stayed in the Versailles tower and my room was perfectly respectable though I also didn't pay for it so didn't have high expectations. I suppose its not really worth $400-500+ a night.

    All of the food is horrendously overpriced, but you're in Miami Beach, wtf did you expect?

    scene scene scene scene scene scene and "pretty good" rooms = 4.5 stars but I'll round down because it will cost you an arm and a leg to stay here.

    10/01/11 | Link | Rating: 4.0
    95. Kay A.
    A long awaited review....
    Its taken me forever to write something about this place, I'm not sure why tho.Maybe because this place has over a 100 reviews already?...Who knows..
    Located on North Beach (South Beach), This Hotel has everything one may lust for . Equipped with a spa, Fitness area, countless bars and restaurants this place is sure to please... One concern one may have is the price tag...
    How do we avoid this?! You cant! lets face it, nine times out of ten your on vacation anyway, if your even in Miami so why not do your self a favor and surround yourself by the absolute best?...Dont even question if you should or should not stay here..
    I did it and so can you!!
    The highlights of my stay her I'd have to admit, was the daily pool party that was 21 and up only, some of the who's who were there just kicking it with the peoples. the DJ kept everyone on board with the latest and the greatest..Alll the Dudes was tight you had your two's and fews that slipped in by accident but all and all they were buying drinks and easy on the eyes lol.. Another highlight would be the fact that Club Liv is located inside this mega hotel need i say more?!!
    If you aren't convinced that you should put your pocket on the line and stay here then hey so be it, book your room at the 3 stars further down on Collins don't say i didn't warn you, trust me you will regret it later.. Have fun!!! love always KAY!
    P.S Always remember you get what you pay for.

    05/09/11 | Link | Rating: 5.0
    96. Daisy N.
    A luxury resort, filled with accommodations for newlyweds or retirees. They have baby sitters, pool boys (!), a private beach, restuarants, and the aesthetics are amazing. Friday-Sunday Fontainebleau opens a club in the main lobby who's claim to fame is being the Kardashian sisters' Miami hotspot.

    The beach is absolutely beautiful. It sits a short walk outside FB, and has beach boys to cater to you. Umbrellas can be rented, although quite pricey ($24). I loved the service, considering they were smiley and helpful wearing socks and a sweater in 90 degree humidity.

    My only complaint is the obligatory valet service. It is $40 a night plus tips. Our rental car came out with 2 dents, and I save myself from ranting about FB because our case was probably a huge exception. They were responsible about the first, writing a claim immediately, however attempted to deny the second. They ended up 'taking care of it'. But the valet service is not apart of FB itself.

    There is a Mac PC in the room which has unlimited internet access for $13/day (this also includes gym admission) for the vacationer who refuses to sever away from society.

    20/08/10 | Link | Rating: 4.0
    97. Marina V.
    OK folks, hit Lapis spa, being that August and September are Miami spa months... And we make this a 'must go to' . All of the treatments are wonderful, and this spa in THIS hotel in THIS location... Can't ask for more! Had a soak and then hit the beach for a bit. Enjoyed a snack wrap out at the pool deck (took a dip in the GIGANTIC pool) and then had facial and pedicure. Can't beat it!   Take advantage of miami spa month while you can!! I'm sure we will do at LEAST a few more this season!!!

    21/08/10 | Link | Rating: 4.0
    98. Luc L.
    Impressive pool, Mac in the room! Get ocean view!

    10/03/12 | Link | Rating: 4.0
    99. David S.
    For a high end resort this place sucks. Welcome to life in the slow lane despite the fact that you're in Miami Beach, home of fast exotics (and that's just the cars.)
    Everything is slow: check-in, wait staff, barista, maintenance, concierge... Thankfully I elected to schlep my own bags to my room or I might still be waiting for the hotel bag schlepper!
    A package that was delivered the day before I arrived wasn't given to me upon arrival. In fact, had I not known that it had been delivered I would never have known about it. Yet even after calling down to reception, it still took several hours for it to turn up in my room (and we're talking about a small packet of documents, not a box full of lead bricks.)
    Once in my room, the mini bar door came off in my hand - as in it was no longer attached to the fridge save for a short electrical cable. Took them 8 hours before they even looked at it, despite a shocked maid calling maintenance a second time. Meanwhile, the fridge sat gaping open while it's door languished on the floor.
    Maid service is also slow. I returned to my room halfway through the day and it hadn't been made up. The maid's cart was in the hallway most of the day that I checked in blocking it, which was nice.
    During my stay (for a conference) the fire alarm went off. It wasn't particularly audible above the din of the conference and when people realised what it was they simply ignored it. Hotel staff continued working. Some kind of uniformed staff member half heartedly wandered around and after a few minutes told us that it was a false alarm. But what if it hadn't been?
    Service is uneven and downright surly at times and again slooooow, with one exception: the Vida restaurant. I had lunch and breakfast there and the service was both speedy and the food good.
    As with most luxury hotels, everything is expensive.
    One plus is that every room has an iMac with Internet connectivity. Unfortunately it is locked down so you can't do much with it, but at least you can watch Hulu. Internet for your own laptop costs $13/day but the service seems pretty quick with decent reliability even during heavy loads.
    So for the $199 special rate I'm getting for this conference, this place isn't value for money. I don't feel good about being here. At the normal rate, I'd feel even worse. The smell of raw sewage in certain areas doesn't help that feeling either...

    14/10/10 | Link | Rating: 1.0
    100. M B.
    I had purchased a Hautelook certificate for this hotel, unfortunately I had serious medical issues that left me hospitalized and I needed to be under the care of my doctor during the time I had made the reservations for my trip. Over a month in advance I had tried to work with Hautelook and the Fontainebleau hotel to see if we could post-pone the trip or receive a refund, I had certified letters from my doctors and the hospital I was staying at to prove this was an outstanding circumstance. Hautelook and their customer service was great, however Fontainebleau was unresponsive to Hautelook and me until 2 days of the reservation (do the math, that is over a month of not responding!) and said we have to use it or loose it. That is over $850 and they waited until the last minute to tell us this??? Thankfully Hautelook credited me and I am well now and looking to take a trip, however due to this situation and their blatant lack of consideration for someone in an unfortunate situation/terrible customer service I would NEVER stay at this hotel and I am looking forward to posting this HORRIBLE experience on every possible review site available.

    Just bad, rude and overall terrible.

    22/09/11 | Link | Rating: 1.0
    101. Ohnj A.
    Tips..for late aft sun the chairs by beach on lawn...also quieter less dj sound...for pool view book chateau for secluded book versailles for great view of miami pick tresor south facing...tell valet if u stay in tresor south drive its calmer less hubbub and easier out of hotel..oh and the rain room in the spa is awesome!

    16/03/12 | Link | Rating: 4.0
    102. Sarah S.
    Good luck trying to find a spot at the pool.The beach is okay- the service isn't so good though. The rooms are nice and comfy! I love the interior of this building, its swanky ;) . The bars in this hotel rock, along with the night clubs- So much fun! I thought the people who worked at the botiques were rude, since I am younger they looked at me like "what are you doing in here"- hello! I was staying at the hotel.

    The service deff has room for improvement, if you stay here make sure to reserve a spot at the pool the night before and deff eat at Gotham steakhouse. Yummy!

    12/07/10 | Link | Rating: 3.0
    103. P J.
    The Fontainebleau is a beautiful, sprawling resort with amazing rooms and amenities on the north end of the beach.  It has none of the character of the art deco buildings and boutique hotels in South Beach, but it does have a kids pool and slides.  Nothing wrong with that, it's just not my personal preference.

    It reminds me of a Jessica Simpson-esque date.  She's beautiful and you might want to get your picture taken or even stay a night because the facilities are nice, but the novelty wears off and, given more interesting options, you'd start to get bored in that kiddie pool pretty quickly.

    13/10/09 | Link | Rating: 3.0
    104. Lisa R.
    The Fontainebleau is the stand-alone Vegas-style mega resort amongst the plethora of ubiquitous art-deco hotels located in Miami Beach.  It definitely is extravagant with oversized chandeliers, modern furniture, and marble floors.  The Fontainebleau is typically out of my price range, but I saw a winter promotion advertised in the NYT and decided to give it a try.  I stayed in the Versailles tower (there are four towers in total).  I received a standard room which included two queen beds.  The bathroom was luxurious because it had a TV and was made entirely of marble, but it was very small, and only had a stand-up shower. A $17 fee was tacked onto each night for internet usage, a daily newspaper, pool chair, and gym usage.  I took advantage of all these amenities with the exception of the gym.  There were multiple, beautiful pools, and the beach was just a hop-skip-jump away.  Overall, I would consider the staff friendly and the service was good.  I was allowed to check-in early and checking-out was a breeze.

    This resort was beautiful, but there were some drawbacks.  My major complaint is, to Fontainebleau's defense, something it can't change.  The resort is located in North Miami Beach, about 25 blocks north of hopping South Beach.  The area surrounding the FB was a little desolate, minus the newly opened SoHo Beach House located right next door.  I felt a little isolated and felt obligated to eat at the hotel's expensive restaurants for most of my meals.  I think this is the perfect hotel for those that wish a "one-stop-shop" type of experience.  If you want to spend your entire trip in the confines of the FB, lounging at their pools, eating at their restaurants, and going to their clubs, then this is the perfect place for you.  I think this was a mismatch for me because this hotel is beyond my typical price point, and I like to venture beyond my hotel and experience the locale.  At least with the winter promotion I was able to experience the FB, even if it was for only a few days. Their restaurants are some of the most renowned in Miami, but I only ate at Vida for breakfast/ lunch.  The food quality was adequate, but not spectacular.  I was disappointed with the $22 dollar breakfast buffet.  I was expecting omelets/ hot food options for that price, but it only included fruit, pastries, and some cereal. Along with the automatic 18% gratuity, I found it to be a little steep. As for the room specifically, the bathroom was small, as was previously mentioned, but there also was no coffeemaker or microwave.  I think that was a concerted effort on the resort's part to have you spend more money at their restaurants.  Even after being required to paying an additional fee for a pool chair, you still had to spend an additional $25 for an umbrella. Despite the fact that the FB is luxurious, I felt nickel and dimed too much, and it ultimately lacked value.  I've concluded that if you are concerned even remotely about price, then the FB is not the place for you.

    18/12/10 | Link | Rating: 3.0
    105. Agnes F.
    We had a pleasant stay at Fontainebleau recently. Was there for a conference and the staff there couldn't have been more helpful and the resort was quite pretty.
    They upgraded us to a junior suite so plenty of room to stretch out (the room decor is starting to show its age but not a big deal for us). We have an amazing view of the ocean and the inlet and was lucky not facing the club (we heard from our other conference goers that the music was playing every night til 2am)

    The pool facilities are great and we havee our own beach area so that was wonderful.

    Everyone from bell service, valet to front desk, restaurant staff etc etc all were more than gracious and helpful.

    Definitely will recommend the place to my friends!

    03/03/11 | Link | Rating: 4.0
    106. Leila S.
    I recently visited the Fountainebleau and I have to admit that I'm a fan. From what I found out from our driver, this beautiful, sprawling resort had a recent facelift. Rooms are clean and well-appointed, while the decor is modern and fresh. The rooms are equipped with large flat screen TVs and large Apple computers. I should have researched this before I checked-in instead of paying for the wireless for my laptop. One of my co-workers quipped to me later, why pay for wireless when you can just use the computer in your room? Ummm... Duh. Shoulda, woulda, coulda. I went home spoiled, wanting to convert to a large-screened Apple for our home office.  

    Overall, the service I received was excellent. The valet staff was extremely friendly and the concierge was extremely helpful in suggesting an Ocean Drive restaurant for dinner and assisted our team with various things that were shipped in for us. I highly recommend requesting bell service because you don't want to be schlepping your luggage across this huge hotel.

    Unfortunately, since I was only in town for a few days at a conference, I didn't get a chance to really enjoy the resort and spa. I'll definitely bring the family back. The pools were beautiful and the cabanas were definitely inviting with their lounging couches and flat screen TVs. Nice touch for those who want to pay for luxurious outdoor amenities.

    28/11/10 | Link | Rating: 4.0
    107. Cynthia L.
    This place is amazing. Can I say the best hotel I've ever stayed at in my life!!! I felt like a total rock star. Stayed here for my one year anniversary in July '10. Of course it's also the most expensive one too. $10 for a bottle of water?!!!! You can imagine the rest... I just wanted to add a little more information to this review. The hotel is right by the beachfront, you come into valet parking which is $40 a night unless you find parking space and walk 3 long blacks. And if you have to be somewhere on time, be ware, sometimes they are really busy so it might take 40 minutes.
    They have a huuuuge bar area in the main lobby, really slick and modern, white furniture, blue lights, and 2 smaller lounge areas through the hotel.
    We had dinner at one of the restaurant downstairs, I forget the name, it's really dark though lol, food was good but $50 for this little piece of fish. I was still hungry!!!
    All in all you get what u pay for and it is truly a beautiful hotel.

    08/01/12 | Link | Rating: 5.0
    108. Rob H.
    Well, this is the 5th time we've stayed here. Hotel is one of the best properties in town, no question. Service continues to be the weak point, if they could get some Ritz folks in here to train the staff, it would be a 4+ star hotel.

    Rooms are very nice. Hotel just implemented a new 'we charge you in advance for everything' fee of $150 per night deposit (you read right) which gets refunded after you leave (so they say). With all the other garbage fees they add on (resort, parking), it's like highway robbery. Be prepared to pay alot to stay here.

    And, they finally fixed the birds-at-the-pool problem - for years they had birds floating in the pool (disgusting) and couldn't fix it. Apparently they added some wires/devices over the pool and it's not a problem anymore, which makes sitting/swimming in the pool bearable now.

    Still the best location in Miami Beach, blueBar is fun at night with good service.

    14/04/11 | Link | Rating: 3.0
    109. Chloé R.
    I loved this place! As soon as I walked in during the day I swooned over the decor. It's even more spectacular at night! The bar outside liv is stunning--hot pink and blue.

    The room was great. I had a comfy bed and beautiful balcony.  There also was a cool mac computer in the room, which proved useful for providing music and other things...lol

    friendly staff.

    i would love to come back here!

    03/03/11 | Link | Rating: 5.0
    110. Leandra F.
    Could've been better for the money we spent. The beds were comfortable but I was expecting more. I think hotel guests should have some priority when trying to get into Liv but I guess they like the semi-circle of people yelling and pushing just to get in. We got in and ..... that's it? it looks like any other club i've been to. Needless to say, we paid $60 each and stayed for 20 mins. Will be looking into different hotels for my next Miami trip.

    06/02/12 | Link | Rating: 3.0
    111. Karen F.
    Wow - it sure sounds like service has gone, way, way WAY downhill since I was there in the mid nineties.  Back then they were trying to cater to the Orthodox Jewish Community and had special Passover and Holyday packages for them with Kosher-ized sections of their kitchens.

    In the old days (And I remember the Fountainbleau going back to the late '70's - it was a star attraction on Collins Avenue.
    What a shame.  I truly hopew someone can come along to breathe new life into this once shining star.

    06/02/09 | Link | Rating: 3.0
    112. Brad W.
    I stayed at the Fontainebleau for three days and four nights last summer. The Fontainebleau is a gorgeous hotel in Miami Beach! I even saw Harold Ramis one night at the bar!
    The hotel is huge with beautiful rooms overlooking the beach on one side and Collins Ave on the other side. The staff is very helpful.
    The hotel has a great pool area with several pools and a great hot tub. Around the pool area are large tented areas for guests to rent with private bar service, TVs, chairs and tables in each one.
    Beyond the pool area is the beach. The Fontainebleau has a private beach only for people staying at the hotel.
    The hotel also has several great restaurants located inside it such as the Chinese Restaurant Hakksan and Gotham Steak, which had wonderful wine selection and made great steaks. They also have The Blu Bar which was a great place to hang out at. The Fontainebleau also has two great nightclubs, LIV and Arkadia, which are open to the public.
    The hotel was very clean and a great relaxing spot. I would love to come back here again soon!

    18/01/12 | Link | Rating: 5.0
    113. Raheleh K.
    I really have no idea why the reviews are so low! I had an absolute BLAST at this hotel. Stayed the weekend here with some friends and honestly, we could have gotten away with never once leaving the hotel. It was utterly fantastic. The room was nice, but honestly wasn't THAT impressive. I liked how that had a computer in the room. The pool is really amazing. There are at least 3 pools (there were so many I can't even remember) and a hot tub. There are tons of chairs and hammocks to lay on, and a few nicer lounge areas that you have to rent out. So when we first got there, we checked in and walked out to the beach, which was all of  10 feet from the hotel. We then got ready and decided to hit the town in Miami. The next morning we got up and spent the whole day at the pool area. We had such a blast, drinking mimosas and relaxing poolside. Then we got ready and went out to LIV which is located in the hotel.

    The only downsides to this hotel is that it is pretty far from the rest of the nightlife in Miami and that the rooms aren't 5 star worthy.

    26/05/10 | Link | Rating: 4.0
    114. Angelo R.
    I have organized multiple corporate parties here and the hotel's catering and service always have failed to meet expectations again and again. I have rented a section of the pool (two occasions) for 40 guests that included catering and open bar.  The food tasted frozen (crab cake, chicken skewers, some fried seafood bites) and we were chasing the servers as they were hardly serving any food at all! The paella station was so dry and rice was hard because it must have been sitting there for while before the party started. On other several occasions, I rented out ballrooms of the hotel and had the same bad catering experience. I probably saw the servers come out only 3 times on a 4-6 hour event. Plus, the hotel in house production company tried to overcharge for setup that was not provided. I understand the labor charges but charging for equipment that were not present is misleading and I guess they have no idea that I take numerous pictures of every factor or thing that is involved in event organizing.  Don't get me wrong, I love this hotel for its prestigious name but I expect over the top service for the amount of money they expect clients to pay.

    03/04/12 | Link | Rating: 2.0
    115. Maria A.
    The Fontainebleu's pool area is enormous and made for a great way to kiss 2009 goodbye.

    As my friend and I approached the area we were wrongly told to go around just to be told to go back to the original point. Still, we found the Will Call table, snagged our tickets, and headed out to the pool area.

    The Fontainbleau has long been known for it's pools and sun but surprising as it might be this place might be way hotter at night especially, for an extra large party. One might think such a populated and sprawled out event might make scoring a drink rough but this place planned ahead and getting a drink was a cinch.

    So now drink in hand, lots of out of towners, some locals, and then it happens... the countdown. Happy New Year! was heard all around as well as woos and ahhs which quickly turned to shrieks as Lady Gaga conquered the stage with Bad Romance. Usually, not the smartest idea to start off the new year with bad romance but this time it was more than perfect. She played a set of her popular hits and then wished us all a good night and good year.

    Judging from the beautiful start, it's going to be one for the record books.

    01/01/10 | Link | Rating: 4.0
    116. Deborah M.
    They fixed the fridge while we were out and about and we enjoyed the rest of our visit in this amazingly beautiful place!

    15/11/11 | Link | Rating: 5.0
    117. Jared D.
    Breath taking location with wonderful scenery however the place is overcrowded with tourists and rooms are very small, but then you shouldn't be staying your rooms when in Miami! The private beaches make this place a must stay at least once during your visit.

    Be prepared to spend a lot of money as it is the most expensive hotel in the area.

    03/06/11 | Link | Rating: 3.0
    118. Andrea C.
    I love the design and layout of this resort! It is so expansive... Perfect remote beach front for sun bathing. The pool area is so beautiful and unique. We stayed in a one-bedroom suite in the Tresor tower and it was so worth it: 2 bathrooms, 2 balconies, full kitchen, and washer/dryer (a home away from home). Loved having the iMac in the bedroom, although the internet didn't work for the first two days. Eventually, they were able to fix it. I didn't eat at any of the restaurants because we wanted to spend more time closer to South Beach. Since it was Memorial Day weekend, they gave us wristbands to monitor hotel guests, which was a little bit of a nuisance. Definitely a pricey stay, but it's worth it for what you get. I would stay here again, just not during a big holiday weekend.

    11/01/11 | Link | Rating: 4.0
    119. L V.
    Beautiful Hotel.... the resort grounds are huge.  Numerous pools and cabanas for rent.  Loved their SPA, we spent 4 hours there, wish we spent the entire day there.  Before our scheduled hot stone massages, you can utilize the SPA amenities which included their rainfall shower room, saunas, hot tubs, lap pools, and much more.  Also their sauna and lap pool water is Evian H20!  

    Downside- far from the party side of Miami.  I mean, yes Club Liv is inside the Fonainebleau, but aside from that, the party scene is about a 15-20 minute cab ride away!  Luxuriously stands alone.  So this resort is good for FAMILIES, if you're going with a younger group of friends/bachlorette/ bachlor's party, you'll probably want to stay on Ocean Dr where the music is on all night.

    Next time I stay in Miami, Le Fountainbleu it will be!

    06/06/11 | Link | Rating: 4.0
    120. Jim V.
    We've been three times and better every time.   The rooms are large. Get a balcony.  You're on the beach!  The dining at Gotham and Scarpetta can't be beat!   We rented a bed 3 days at the pool.  That's the way to go.   Bleau bar is people watching plus!   We will be back!

    24/07/13 | Link | Rating: 5.0
    121. Karol S.
    The only reason I'm giving 3 stars a-ok instead of 2 stars meh is because the hotel really is beautiful (as it really should be after a billion dollar renovation).  But we had a lot of problems with our stay.  They wouldn't let us check in at all early, the ocean-front balcony room we reserved turned out to have a huge generator blocking our view and in general this hotel is too big to have excellent service.  Then when we returned they overcharged us.  I called, they took off part of the charge but then I had to call back to have the whole thing removed.  Just annoying.

    The beach is pretty narrow with limited food service and if there is a convention at the hotel (and there usually will be because there are soooo many rooms) make sure to make all restaurant reservations in advance.

    12/12/10 | Link | Rating: 3.0
    122. Allison C.
    Beautiful and luxurious hotel. Loved the pools and cabana staff was great. Food and drink can get expensive, but is all delicious. I had a lovely time with friends. A resort fee is to paid paid at check out that will cover your wifi and other miscellaneous amenities. Rooms are beautiful and have great views. The hotel is right off of a great beach where you can swim, if you get tired of swimming int he pools.

    12/07/12 | Link | Rating: 5.0
    123. Anita H.
    Went for a bachelorette party this past weekend, we all stayed at the hotel.  I have to say, it was really nice not having to leave the resort!  The pool and staff were very friendly and the atmosphere was perfect.  If you are going for a relaxing weekend, this hotel is not for you- it was more party atmosphere and was perfect for our group.  The only down fall was the asian restaurant, the food and service was horrible.  But the rest was wonderful.  I plan on going back soon!

    08/02/12 | Link | Rating: 5.0
    124. Renato S.
    Wow, what a beautiful resort, so sad that I found so many things wrong with it that ruined my stay.  I was enthralled by the pictures and rennovation costs that went into this resort, so I completely ignored the several poor reviews.  

    Everyone gripes about the bad service, could it really be that bad? Yes and No, yes because most service staff are assholes and No because 3% of them are not.  Examples include the friendly valet staff, but pompus guest services, bartenders, spa receptionist, and pool waitresses.  

    The bathroom was dirty when we checked in, some kind of dirt stain in the shower that wouldn't come out, I showered with flip flops for the 3 days I spent here (Not really something I do often)

    The pool is really really nice, but the bartender I spoke to was a jerk, the wait staff never walked by our lounge chair once.  On a side note, the lounge chairs space is ridiculously under utilized.  There are so many free chairs but the staff never takes the dirty towels off them so no one would know they are free! Atleast enforce the fact that if you are leaving the pool then clean up your stuff so other people can sit there.  

    If you stay in the tresor and sorrento tower it's a pain in the ass to walk to the main lobby and resort, you have to walk outside through the main gate to access the lobby, which I think is stupid, you'd think somewhere in the billion dollar renovation they would address that.  

    We had went to bed early the last night, it was close to midnight and the smoke alarm starts to beep.  I call down and request the battery be changed.  45 minutes after interval beeping I call down to ask where the fuck the battery guy is, guest services explains they put it in the system? In an annoyed tone he says he can't tell me when they'll come, and tells me to wait.  So I waited another 20 minutes for someone to come and take 2 seconds to change the smoke alarm battery, first class service for you.

    I can't take away the fact that this is a very nice hotel, a beautiful pool with beach access, excellent restaurants and bitchin nightclub (LIV, i didn't even go so don't even take that as a plus).  This place can fancy up the looks all they want but service and overall experience sucked, it is boring with no personality.

    09/09/10 | Link | Rating: 2.0
    125. Lena C.
    I love this resort. You can't beat the pool area. The cabanas and the wait staff are always friendly and helpful. The spa is one of my favorites in Miami, due to the coed hot tub pool (there's a lady's/men's only area too). I love to meet in the coed area and lounge before the massage. The restaurants (which include Gotham, Scarpetta, & Hakasan) are some of the best in Miami. The rooms are nice and comfy and have some spectacular view of the resort and beaches. There is a Mac desktop in every room, which is pretty cool. But there is some terrible art in the rooms. The same self-proclaiming terrible piece in every room. That aside, the beds are great. I always recommend Fountainbleau to friends and family wanting a real vacation, where they want to feel pampered at the beach.

    01/12/10 | Link | Rating: 5.0
    126. Michael H.
    You know, I wasn't going to ding them, wasn't even going to bother rating them since Im here for a national conference.  The place is lovely, the staff is nice, I've had no problems.  So why a 1?  Every one of my colleagues has an ocean view, we all paid the same, including some of my staff.  Which is fine, really.  As a joke I posted a smartass comment about it on my FB page.  Someone else told me they did something similar and the hotel used social media to resolve the issue.  Fontainebleau's clearly inexperienced social media staff promptly deleted my post from their feed.  Then, they posted a pic of the very view my colleagues had with a caption of "The fun part about staying here is making everyone back home jealous," so I couldn't help it, I posted a comment that I was jealous, and I was staying here.  a and they deleted that too.  This is NOT the way to use social folks.  SO BEWARE, this place is all about money and the monied, everything they post is reviewed and negative comments are promptly removed, instead of using that information to better their customers experience.  I was thinking of coming back with the family, but it won't be here.  Too many other places on the beach that care about more than the size of your back account.

    13/05/13 | Link | Rating: 1.0
    127. Jacqueline C.
    From start to finish, it was terrible.  The first reservation made they made it for June 11th not July 11th -- which of course they charged me for a "no show" even though that was not what I reserved over the phone.  Eventually they refunded me the amount (but did not include the resort service charge which I had to fight for).  Then when I moved into a larger suite on July 12th as per my reservations -- the bed provided in the room was a full size bed as opposed to a kingsize bed (I have pictures to prove).  When I called to explain this, I was greeted with rudeness.   Finally, they were gracious enough to move us to a larger suite which was great and all -- but then the bellhop who was going to assist us and provide us with keys did not show up for at least 2 hours (no matter how many times we called down to the front desk), thus taking away nearly our whole day in the sun (the purpose of the trip).  Finally, when taking a shower in the new suite the metal knob used to adjust water temperature, fell off, onto my foot, bruising it.  All in all -- not worth the thousands of dollars spent here.

    19/07/13 | Link | Rating: 1.0
    128. Rich K.
    I am only reviewing the pool area of the hotel.

    The pool area sucks!!!   You have to wait an hour to order a drink, and then another thirty minutes for them arrive.
    The waitstaff outside seems to spend more time talking to their friends then taking care of guests.
    The hotel guests at the pool are the most ghetto rich people I have ever seen.   I would never have guessed that this hotel would attract so many uncivilized people.  
    I won't be back.

    24/08/10 | Link | Rating: 1.0
    129. Erica Y.
    We did not stay here (the price was a bit high for Art Basel weekend), but came here for a cocktail reception in one of the ballrooms, and then we had more drinks by the pool.  The service was great from the moment we got out of the taxi to the moment we got back into a taxi.  We had great help finding the right room for our reception.

    The food at the reception was yum-o!  Great service.  The pool was beautiful too.  There was not a lot of people when we were there, so it was just a very quiet and serene scene.  

    We would definitely go back to stay after all the restaurants are open and when they order special room rates.

    08/12/08 | Link | Rating: 4.0
    130. Adam M.
    Absolutely horrible service. The room smelled of damp mold, the tv was broken. The front desk hung up on me twice. They refused to print out a single paged document and the overall service was disgusting.

    While the resort is really beautiful, it is sad the service is ugly. Ive told all co workers and family to stay away. You should do the same.

    03/11/10 | Link | Rating: 1.0
    131. Kathy L.
    Great for the younger crowd. Many private parties at night so we couldn't get to the beach because the gates are closed and there are guards everywhere! There are no nearby restaurants at a walking distance. The spa was great!!! Nice heated pool at the spa and I loved their large steam room .

    29/10/12 | Link | Rating: 3.0
    132. Sonia G.
    Had a blast at the adults-only pool, Arcadia!! Pretty pricey, but if you have the opportunity to rent a lounge ($750 minimum) or a cabana ($1100 minimum) you will definitely have fun popping bottles, listening to a hot dj, and seeing from pretty drunk people...i had a blast!!

    22/08/12 | Link | Rating: 4.0
    133. Betty L.
    I travel, a lot. I paid for this resort out of my own pockets instead of charging it all on my company's card. This place is amazing. The lush lobby and overall of this place is beyond phenomenal. This isn't my first stay at Fontainebeau, it's my second time returning since August of 2011. I stayed for 5 days this time around. I had the beautiful ocean view looking over the balcony, it was absolutely divine. The computer was a great touch, and I surfed the internet with ease. I also enjoyed their gym downstairs; no complaints. The service was beyond flawless, they were friendly, accommodating and exceptionally informative. Bottom line: You pay for quality and this is it! I'll be a returning customer.

    10/02/12 | Link | Rating: 5.0
    134. Robin P.
    I was excited to stay at the Fontainebleau until I received a copy of our email reservation confirmation and began reading the fine print. The first red flag was the daily "Hotel Fee" of $19.95...for Internet connection, pool and beach access, daily newspaper and phone use. What is that about? Why don't they just charge the extra $20 with the cost of the room?  (And believe me, this red flag regarding their fees and hidden costs was just the beginning of the endless charges, for service and gratuities, you will see added to anything you purchase at the Fontainebleau Hotel.)

    The Fontainebleau is a beautiful hotel, the lobby chandeliers are original, from when it first opened and you get the sense of being in old Miami Beach when hanging out in the lobby. The lighting and bar is beautiful in the evening. The hotel is huge, has over 1500 rooms, a spa and gym, multiple swimming pools and a beach, many restaurants, bars and stores, 2 night clubs and is spread out, so be prepared to walk. The staff is well trained, mostly courteous, although the first night I waited 20 minutes (for my friends) in the bar before going out to dinner and the cocktail waitress never saw me and missed a sale.

    When checking in, there was a line...and one of the first things we were informed about was that there was a 20 second rule concerning the minibar/snacks. If you move anything longer than 20 seconds, you will be charged for it.

    My room was a "Deluxe Guestroom" although I have no clue why it was considered deluxe. The lighting was less than desirable and consisted of two oversized bedside lamps and a desk lamp. The alarm clock's time was set an hour ahead. There was a nice flat screen television and Mac computer in the room, which is great if you plan to stay in your room instead of getting out. There is a television, makeup mirror and hairdryer in the bathroom. I love a hotel that supplies robes, but the Fontainebleau's robes are not the plush terrycloth I've enjoyed at other hotels, but instead are made of some sort of knit material. I suspect the material is easier to wash and dry (faster and costs less to clean).

    My bathroom was beautifully marbled throughout, but the design was hideous. When entering my bathroom, the huge door opened to the right, in front of the shower door. The shower door has to be pushed in, not pulled out, to enter the shower. So if you want to turn on the shower to test the temperature before getting in, you have to push the door open and climb around the shower area to avoid the shower spray while adjusting the temperature of the water. I actually scalded myself when getting in the first time and as I lurched away from the hot water, I bounced from one cold marble wall to another. And when I told the front desk when checking out, they seemed surprised and said they would share my comments.

    Air conditioning in the hotel lobby and public areas was cold and I like it that way. But it wasn't cold enough in my room the first night...the second night I lowered the thermostat to 69 and that seemed to cool it down to a comfortable temperature... for me.

    The first night we came in late after dinner and some sightseeing. I wanted ice water before going to bed, so I went down the hall to the Ice machine room and discovered the machine was out or order. I called the front desk and they sent someone up with an ice bucket filled with ice immediately. It really is surprising to me that there are no vending machines anywhere, so if you come in late and need something to quench your thirst you really have no option but to use their mini bar. So, that is what I tried to do, open the refrigerated minibar. And guess what? It was locked. I called the front desk again and they told me they had to send someone up to unlock it. They explained that the minibar is locked so children couldn't access it. I said never mind. But I decided I wanted a snack, so I opted for the $9.00 chocolate mint candies. They weren't mint, but were actually miniature M&M's and that's how they were listed on my bill, M&M's. The Ice Machine was working the second night, but when I went to fill up my ice bucket, I realized that Housekeeping hadn't replaced the plastic bag liner and that it had water in it from the melted ice from the previous night.  Oh, and the daily newspaper that is included in the hotel fee will come with room service if you order breakfast, otherwise you'll have to go to the front desk and get it yourself.  It's not left at your door.  

    The pool area is massive and beautiful. The bar is great and I really liked Charlie, my bartender. The service is great, but I don't like the 18% added to the bar bill, it's just too much. I understand restaurants adding a gratuity to large parties, but not for a bar bill. I am a good tipper and reward good service, but this automatic gratuity on everything encourages laziness and entitlement.

    Bottom line, stay somewhere else, unless you have cash to burn...

    24/09/12 | Link | Rating: 3.0
    135. Kimberly R.
    The experience didn't match the cost.
    The good stuff first.... The pool areas are very nice. The spa has some really unique features. The spa staff was service oriented and friendly - by far the most pleasant people that I encountered working at the resort. The room and beds were very comfortable and there was a computer in the room. There are some outstanding (if pricey) dining options.
    The spa was the only quiet place at the whole resort. The ladies there were so pleasant and helpful, though a bit disorganized. There is a rain room where you can lay on a marble bench in a warm torrential downpour from the ceiling. I found this room very relaxing. There are other water "rituals" that are included with most services - mineral soak, eucalyptus steam room, and others. If you get a spa service over $75, you can enjoy the spa all day. If you get a spa service between 10 a.m. and 2 p.m., it is 15% off. I don't know if that is always the case, but it was earlier this month.
    Unfortunately, the cons outweighed the good for me and for most in my group. There was quite a line to check in. The young man at the front desk was friendly. When we got off the elevator, I noticed the carpet in the hallway was noticeably discolored. It happens, but at a place this expensive, I expect them to stay on top of things like that. The door to our room was propped open with a vacuum cleaner. There was no one in the room. I found a hotel employee, who found a housekeeping staff member a few rooms down. She said she didn't leave our door open or leave a vacuum cleaner anywhere. Um. It's right here. We determined she was finished with the room, moved the vacuum cleaner and got settled in.
    The wireless connections were very flaky. We paid the extra $17 a day for "resort fees" which included wireless access. We battled the wireless for three days, continually losing the connection. We attended a meeting for two days of our stay. The meeting room was poorly lit, but otherwise fine.
    A group of 15 dined at Scarpetta. The food was delicious. If you are there, have the polenta - simple yet delicious. And try some of the fresh pastas.  But be prepared to pay dearly and to be milked by the servers. The food at Vida was mediocre. I have had a better Reuben at Jason's deli, where it isn't $16 as at Vida.
    Perhaps my biggest gripes though were the arrogance of the staff and the automatic service charges put on almost everything. At the restaurants and bars and during many small encounters at the resort, I found the staff to range from aloof to downright rude. Friendliness gets you a long way with me. Refusal to be friendly can ruin an otherwise pleasant experience. It's basic customer service 101. Note that the food, beverage and spa services all have an 18-20% service charge added. I'm a tipper. But at the spa I was told that the 20% service charge "isn't considered a tip" because it does not all go to the young lady who performed my facial.
    I honestly could go on, but don't want to. Suffice it to say that I won't be back. Even if I have to go to another meeting at the Fontainebleau, I think I will stay elsewhere.

    18/02/12 | Link | Rating: 2.0
    136. Robert W.
    Just grossly overrated.  If you look it up, I think you'll find that "Fontainbleu" is French for "You're two miles walking or a $15 cab ride from anything else, so pony up for that $15 cocktail."
    I think this place is riding on an old reputation.  I've been to world class resorts in Spain, Italy, Mexico, and the U.S.  This place isn't even close.

    15/04/11 | Link | Rating: 2.0
    137. Armen B.
    My experience:
    1) Excellent service from the front desk, bellmen, waiters, housekeeping, beach, etc.

    2) Huge suite - there were 5 of us; nice, clean and large suite with a fantastic view and a kitchen.

    3) Beach - nice beach...can't go wrong with Miami Beach...this is kind of built-in with the location.

    4) Pool - lots of eye candy.  If you want to be seen, this is the place to hang out during the day.

    5) Location - on the northern end of the beach, away from the main drag.

    6) Expensive restaurants - this is given for the location and name + history of the resort.

    7) Maintenance - we had issues with the leaky bathroom and missing kitchen utencils.

    8) Mac - yep, there is a Mac in the room.

    9) Party party party - the club downstairs was packed on Sunday night.  At 2AM we could hear the cars honking and people screaming at the street because valet was full.

    20/01/11 | Link | Rating: 4.0
    138. Ali W.
    Honest Review here, w/o the "fluff" complaints.  

    Cost:
    -Yes, it's expensive,  it's MIAMI BEACH!  You are paying $650 for a room, what do you expect to pay for a drink?
    For lunch we go to Subway, around the corner, and refuse to pay $20 for a hamburger.  We also go to Publix and buy snacks, drinks and water.  I refuse to pay $10 for a bottle of water, I bring my nalgene, and fill up @ the water stations.
    18% gratituty  on all bills, and this is pretty standard in Miami.  

    Size of rooms:
    - Rooms in the main hotel (the original buidlings) are probably small.  If you need more room, the rooms in Sorento and Tresor (the new towers) are bigger (but you won't get a $199 rate).  They cost MORE!  The rooms in Sorento are roughly 600 sq ft and have a King Size bed and pull put couch.   They also have VERY Spacious bathrooms and a kitchenette type area (Fridge w/ ice maker, Sink, micro - silverware included, & dishes & wine glasses.)  If you have kids, you can buy some microwavable food (hot dogs etc) and cook small meals.  We buy cheese and crackers, beer and wine, and some snacks.  We do order out pizza once every time we go here.    

    Room Decor:
    it matches the rest of the hotel to a T.  It's all very modern and they have 42 inch tvs mounted to the wall.    Two closets, and an in room safe.     If you are staying here for work, or have a convention, you'll probably be put up in Chateua or Versea.  Thats the old hotel building, and the rooms are smaller (the hotel was built back in the 40/50s. )   The showers in the rooms (or at least in Sorento) use  awesome. Until they put in water savers! I bought the same Kohler Shower head they have.  The showers are awful now :(

    Noise:
    -Yes the weekends are LOUD at the main pool.  The music starts off soft and by 2PM its LOUD.   We opt for the pool in the hotel, rather than sit by the main pool.    This is the point of the hotel, they want to attract young single party goers to dump their money on $16.50 drinks. If you ge  And they get it, so they can charge it. If you don't want to pay it, go to Publix down the road, and buy your beer and wine and drink yourself silly.    I have my room by the elevator and club goers stumbling back at 4AM (Liv is open until 5) are very drunk and very out of it.  Yes, I've been woken up, but its only been on weekends (Fri & Sat)  I know what I'm getting into, so I am not complaining.

    Pool: Kids pool slide now has a height requirement.  Warn the kids! This is new!

    Service:
    Service is dependent on the season (we have found.)  We have been here 6 times, and the "busy" season here is Oct-Feb and you'll find the staff to be more than helpful and almost over bearing.  In the slow season, they have less people on staff, and so service tends to suffer. Slow Season is Feb-June and summer can be hit or miss but know in the summer, this place is HOT!   I do think they need to remember their motto when they first opened.  They treated everyone like a VIP and knew everyones name.      Also- it's good to know that when you tip someone $20, they don't get to keep it.  It goes into a pool at the end of the day and diveded up (this is for Valet and the Outdoor wait pool staff.)  It stinks bc if you get one person who isn't doing a good job, they get tips anyway.  If you get someone doing an awesome job, they get tipped like crazy, and then they have to pool their tips.  Wish I knew this. They seem to have turnover on staff.

    Restaurants:  
    Scarpetta - hands down some of the best food I've ever eaten.  Plan on dropping  $150-200 for two people.  It's worth it.  I love this place and if I was rich, I'd eat there Hakkasan isn't my cup of tea, and I HIGHLY recommend that you read the menu before you go. Vida is the LOW END  the food is less expensive, not as good.  If you want good food - Go to Scarpetta.  

    Spa:  
    Have the $$, go. It's luxury & quiet, No kids allowed. draw back: no drinks.     They're GREAT showers there, so bring a change of clothes after being pampered.    Pedicure runs about $58.00  

    Club LIV:
    There is NO connection between club Liv & the Hotel.  The only relationship is that its in the same building.  Hotel guests will not get any special treatment and you'll have to dish out $20-50 to get in, depending on whose here. It's high end, so if you are planning on going, dress up.  

    Hotel Lobby:
    This place.. rocks.  I love sitting there for hours on end and people watching.  Yes, there ARE call girls, so if you are a single guy and have money, just know - that hot girl hitting on you, is a Professional Lady. Seriously.  We play a game at the Bleau bar called "find the Hooker"  It's fun, because you can people watch for hours.  The Bleau Bar is a must see on a Fri/Sat Night around 10.  

    You'll see celebrities here, (big papi, paris hilton, heidi klun) and don't be surprised to have areas shut down for private events.    A lot of sports teams stay here.

    complaints?  I don't really have any.

    02/06/12 | Link | Rating: 5.0
    139. Steven B.
    Why settle for mediocre while staying in Miami Beach?

    Now that statement can be broad as Miami Beach is laden with chic, artsy, luxurious every where you look. That is until you actually get to the Fontainebleau which embodies all of that and some. Having been a staple in Miami Beach for years and recently going through what I was told a 1B renovation this hotel features world renowned clubs, casual to upscale dining and what is arguably one of the better if not best hotel pool on the beach this hotel has a little something for partiers, foodies, beach goers a like.  

    We stayed for a night to enjoy the Sleepless Night event with some friends so our time at the hotel was limited by normal standards but enough to warrant a review.

    Service at the front desk was immediate and friendly. Making small talk with the front desk worked out well as we were upgraded to a suite in the Tresor tower.

    Room was spacious,  immaculate with a balcony having a sweeping view of the skyline in downtown Miami as well as the surrounding areas. Free Wifi via a 20" iMac along with kitchenette including a stove made it feel like one could easily enjoy an extended stay here.

    Unfortunately we did not get a chance to enjoy any of the restaurants but will do so when we stay here again.

    Overall the experience and service was good enough to want us to come back for more than just a night next time.

    I highly recommend this place for anyone that is ok with being a little away from South Beach and that is looking to be spoiled ridiculously with great atmosphere, food, nightlife and of course the water!

    07/11/11 | Link | Rating: 4.0
    140. Joye P.
    I was impressed with Fontainebleau's follow-up to my original review.  A manager called me to gather more information about my experience.  That kind of attention to detail and follow-up is unusual.  

    Very good.

    09/05/11 | Link | Rating: 5.0
    141. Raquel G.
    We just came back from a 1 week stay and I have to say that I love what they've done to the place :)  

    My family has been going to/staying at the Fontainebleau pretty much every year since the 70's - (St Moritz, Regis, Loews have also been stayed at).

    The one main thing I didn't like is that 18% gratuity is automatically added to ANYTHING you purchase - bottle of water and a bag of chips? +18%.

    I also felt that the valet service was a bit pricey ($32/night) - but when you stay at the Fontainebleau - well, if you have to ask "how much" you can't afford it .. and that's the prevailing attitude here.

    30/08/09 | Link | Rating: 5.0
    142. Manuel M.
    Awesome set of pools, cold water to drink on every corner, really pricy drinks: $20 for a Piña Colada; pricy food: $18 for a hamburger. But what the hell, is for far the best hotel in the whole city!

    21/07/11 | Link | Rating: 5.0
    143. Loe B.
    I was here for a medical conference and was suprised by the choice of venue. This is very much geared toward the 20-something party crowd who most likely are spending daddy's money (everything is overpriced here- a little bottle of advil will cost you $15). It's also really more of a resort- it has 11 pools, 3 or 4 complexes, shops, its own beach area, 1 club, spa& healthclub, and like 5 restaurants. I stayed in the NW end (Sorrento?)- which was the most removed I think but really not that far. My room had a fridge, coffee pot, microwave, and toaster which would probably be nice for familys. This complex also had its own outdoor pool-much smaller than the main pools but would be much more family friendly. The main pools are like Cabo status- DJs, booze, bros. The beach area was more relaxed- you get two lounge chairs/towels per day i believe. Basically, if money isn't an issue and you're in Miami to party then go for it, but if you're looking for a relaxing vacation I would say go somewhere else.

    29/04/13 | Link | Rating: 3.0
    144. Steve V.
    The resort is very nice, the rooms are great, and its located on a great strip of beach, but expect to pay thru the nose for everything! I had a 14th floor corner suite ( pics to follow ) which had amazing views from the wrap around balcony. Pools are nice, Cabanas WAY overpriced... $1300.00 for the day... Really? Visa, Mastercard, AMEX...  don't leave home without all of them!

    06/09/11 | Link | Rating: 3.0
    145. Sophie D.
    I came here one hot summer day with nothing else to do. I had a blast ! They have a lot of pools to jump into. Gets pretty packed but you will be able to finding seating. The pool side service is amazing but their drinks are kind of slacking. The Miami vice was really good tho.  Really expensive and make sure u have sunblock because they run out of umbrellas.

    They have a restaurant inside  with glow in the dark menus and house music playing. The only thing I didn't like is that you are basically eating in the dark. They also have a club called Live... Never been there but I heard it's very nice.

    11/11/10 | Link | Rating: 4.0
    146. Gayatri D.
    I went here for my friend's bachelorette weekend and was blown away by everything. The lobby, the rooms, the pools, the restaurants ... it's all amazing ... and huge!! And the best part is, there's something for everyone.

    Even their cheapest rooms have a great ocean view. We were upgraded to deluxe suites that had a balcony, but a bunch of girls went back to the cheap rooms because the ocean views were better!

    If you don't want to spend 550 on a cabana, you can get an 8 person pool bed for 80 bucks. You get a private server. They also have specials all the time so you end up getting free cocktails. We did!!!

    The staff is also very warm and friendly. As you can imagine, it's quite easy to get lost in Fontainebleau but someone was always there to give us directions. Also, we had 3 people with extensive food allergies and the chef at Hakkasan was extremely accommodating and cooked them meals that weren't even on the menu.

    Tax and 18% service charge is added to everything, which is slightly annoying when you want to buy a bag of chips and a bottle of water. But very helpful when using a '3 treatments for $99' deal at their spa Lapis.

    The nightclub LIV is a good spot for celeb spotting. But their 'cover charge' is appropriately named because if you cover anything more than 15% of your body, be prepared to pay. Except for the ridiculous "selective cover" policy of LIV, everything about Fontainebleau is perfect.

    12/04/11 | Link | Rating: 4.0
    147. Linda N.
    Good setup if you're looking to stay put for a couple days.  Right on the beach and a serious pool area (Gotye on the speakers now).  Nice service all around -- in particular Manny and Steven on the beach, Johnny at Vida, and Rachel at the gym.  Ate at Gotham Steak -- really good 12-vegetable salad and tuna tartare.  Room in the Tresor tower has a kitchenette -- super convenient.

    02/06/12 | Link | Rating: 4.0
    148. Mike B.
    Ok, I would go five stars expect for the prices of everything at this place.  They add 18% fee to everything...service isn't considered, they just add it.  

    If money isn't your issue for you or you are celebrating something special, extremely nice place.  I would recommend reserving a cabana at the pool, they have an adult pool and a general pool. You've got plenty of options.

    28/08/11 | Link | Rating: 4.0
    149. Danielle G.
    I decided to go to the 2012 NYE at Fontainbleau pool party. They were having Drake as main attraction.  It was a fiasco, not many people....It was a DJ until mid night, no fireworks what so ever and when Drake decided to appear it wasn't for long. It was a brief appearance and after that he left.
    At 1am the party was over and the hotel shut down, no body from the pool party could go anywhere, they were saying it was too full to let anyone in.
    We were trying to at least stay at the lobby bar, they did not let us in and also they said if the people did not leave they were going to call the police.
    Paying 275.00 for this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!­!!!! Never again

    04/01/13 | Link | Rating: 1.0
    150. Teri R.
    Luxury at it's best.  The suites were amazing and spacious.  The views were incredible. Restaurants all were superb.

    09/11/12 | Link | Rating: 5.0
    151. Dick S.
    I am staying in a suite at the supposedly newer Tresor. The grout in the shower is cracked and moldy, the toilet was not clean (there was something brown stuck to the inside), there's no turn down service, and they nickel and dime you for everything, including water.

    21/08/13 | Link | Rating: 1.0
    152. Tom M.
    Best hotel in Miami Beach.  Every inch of the place is kept up and everything is just perfect. Staff is nice and helpful.

    15/12/12 | Link | Rating: 5.0
    153. Catherine K.
    Very expensive hotel and not the greatest staff.  Rude, snob and thieves!
    My daughter's Nintendo DS was stolen from our room.  AC stopped working in the middle of the night and they wanted to fix it while we waited.. after 2 attempts and 1 hr later and an asthma attack from my daughter who is allergic to dust we asked to be put in a new room for the night...They put us up next door and went on to fixing the AC so we could hear everything!!! After a while (over an hour) my husband got up and told the guy to fix it in the morning.. We were up from 1am till past 3am!!!  Upon checkout I was given a bill for $385 for parking and hotel amenities.... Really that is WHY I booked a 5 star hotel: to enjoy the amenities but to be charged on top of that is ridiculous.. Still waiting to hear back about the Nintendo...I was promised an answer within a week and nothing after 2 weeks.. I called and they were still investigating.. I will never go back.. not worth 5 stars at all... Charging an arm and a leg to pay for the restoration!  Save your money for food and fun activities instead

    04/09/13 | Link | Rating: 2.0
    154. Gregg D.
    Stayed for 3 nights on business.   Very expensive and you pay for everything.  $10 for a bottle of water in the room?  $20 for a sandwich?   Way overpriced.    Ate in the steakhouse one night and service was very slow.  Food was good but not great.  

    I didn't use many of the amenities so cannot comment on that.   It is very lively and young and busy with people doing nothing but trying to be seen.  

    I would have given this a 4-star, but for this incident:   I left my bags with the bell service to hold while I went for my last morning meeting.   Time to leave for the airport...it took 15 minutes and 3 calls from the front desk to the bellhop to get my bag.   I mean how long does it take to grab a bag?

    Overall, gave me the impression of a hotel that does the big splashy things, but doesn't pay attention to all the little details that make a difference to the experience.

    17/01/13 | Link | Rating: 3.0
    155. Yuan W.
    TOO MUCH FUN.

    Have you ever seen an episode of CSI Miami, where they find a body at a hotel by these huge pools, surrounded with huge beds and beautiful people? Well, that describes this place pretty well (minus the dead body).

    This hotel is absolutely gorgeous. There are thousands of lounge chairs with fluffy towels, swings, comfy chairs, beds, etc. The pools come with floating devices and beach balls.  Hang out here long enough and you start to feel like one of those beautiful people.

    I mostly hung out around a 3 ft pool in the back where the water is ultra warm. The pool boys here are gorgeous, friendly and checked in often to see if we wanted drinks or food.

    This area was closed off one of the days because P. Diddy was having a private party. Ugh.  BOOOOOOO.

    At night, the lobby bar is a great place to have a drink. The bar area looks very cool with the floor lit in blue. The bartender girls are friendly and gorgeous (no, I am not a ...  so don't even ask). We had a great time sitting here chatting, drinking and people watching.

    Service at this hotel is OUTSTANDING. Everyone is friendly.

    I've uploaded some photos under the hotel so you can see what the pool and the bar looks like.

    02/01/09 | Link | Rating: 4.0
    156. J K.
    For a luxury resort, this place fell short in too many ways.  If they are going to compare themselves to Vegas then they need to go take a lesson from Steve Wynn and start all over.  The best description for this hotel is UNDERwhelming.

    My intiail experience was absolutely awful.  We had a very long flight from LAX and arrived late. Not only was the service subpar....they didn't have the room that I had asked for (double beds).  SO, instead they "upgraded" me to a 1 King w/ pull out couch and ocean view.   I was with a friend and we don't like to share but we figured it should be ok since it's an upgrade.

    So, we get to the room and immediately  I think..."this is it?".  It was just a regular one bedroom with an ugly couch.  I go to the balcony and think..,"where's the ocean view".  I lean over the railing and look to my left and see a sliver of ocean between buildings.  WTF?  I then proceed to pull the bed from the couch for my friend and out pops the thinest mattress in the world..."Uhh... you want the bed?"  So, I had added internet service to my room and proceed to go on the Mac provided in the room.  CLICK CLICK...nothing.....CLICK CLICK....nothing.  NO INTERNET.   At this point I am getting REALLY irritated.  

    So, we are starving from our long flight and guess what... there is no room service menu.  So, I called the operator and asked for a menu.  First, the guys asks me, "Uh.. you sure it's not there?"  No moron.  It's not ...that's why I'm calling.  So, room service calls me afterwards to ask again..."Uh...you sure it's not there?"  What...am I lying for fun??They say they will send someone up.  After about 45 mins no menu.  At this point, I'm hungry and pissed.  15 mins later I hear a knock...but it's not our door.  It's the next room who had just returned from clubbing 20 mins ago.  Room service has brought their bucket of ice they had requested.  WTF?  They get ice and I can't get a menu?

    Anyways, that was my initial experience and that pretty much set the tone for my trip.  Thankfully, I had my room changed over the next day so it did get a little better but honestly there was no redeeming factor that made this place any better.   Service is slow everywhere.  Food is not worth anything to blog about.  And the spa is ..blah.   I wish I could say that things got better but they really were just mediocore.  Vegas-like hotel?  I don't think so.

    01/04/11 | Link | Rating: 2.0
    157. Brent H.
    I could never afford to stay here if I had to pay for it. It's a very nice hotel with an amazing pool area. The staff are all pleasant and helpful. The rooms are nice, decent size. I will say my room has a distinct sour smell. I can't tell if it's mold, or stale laundry... but I get used to it pretty quick. I have a great view of the beach and the bay.

    The weird thing is the lobby seems to double for a club. Like, very well dressed men and barely dressed women, $25 for a 7&7, bumping night club... in the lobby.

    Some of the other reviewers say everything is at your fingertips, and I'm inclined to agree. This place has it all. Food, shopping, calm, crazy, spa, supreme pool area, close beach access. I'll probably never get to stay here again, so i'm stoked to say I've been.

    17/11/11 | Link | Rating: 4.0
    158. Bambi M.
    I've stayed at this hotel countless times and simply....I was younger...it was the 90's...lol! If you're looking for the see & be seen environment (30 & under), enjoy! But if you're, like me, into personalized over the top service, manicured beaches with comfy beds/towels,  an experience...pass on this hotel. EVERYTHING is crazy over priced...ex: 2 small bowls of fruit, 1 coffee, 1 juice & 2 bottles of water.....$57 with ZERO service! With the exception of 2 girls in the coffee shop & 2 beach attendance, NO ONE knew what the heck they were doing and why! We made the most of it...but will not return! (Manager acknowledged our issues & gave us a price break, clean rooms with Apple desk tops...that's it!)

    12/07/12 | Link | Rating: 1.0
    159. Elle R.
    Karen Perryman the director of National Accounts was an amazing help - she really worked hard for our group & had amazing customer service.  I recommend going through her if you are planning a trip with a large group!  The hotel is huge - get a junior suite & the only problem is, the lack of communication between the various restaurants, etc.

    06/02/13 | Link | Rating: 3.0
    160. Natalie K.
    Fun place. By the beach, music going, pool was packed. It's definitely not a place to go if you are no a budget. Rooms are over $500 and very basic. Food is overpriced and there are better places to eat in Miami. However, it's in a great location right off the beach. It's worth checking out.

    06/06/12 | Link | Rating: 4.0
    161. James L.
    I stayed in this hotel because I was attending a conference there.  I priced nearby hotels because I thought the conference rate was a bit steep, but all the other hotel's Expedia prices were about the same.  This conference has been in Miami the past few years, each time at a different hotel and this has been my least favorite hotel.  It seems to be resting on its history and the famous people who designed it (hey Miami - if every hotel has photos in its archive of Sinatra and Presley at their hotel, then it's not something that sets you apart!)

    It may win awards for its architecture, but like a fast sports car with a loud engine and a stiff ride, looks aren't everything.

    The hotel is a complicated and confusing mess and it all feels dated.  However, the biggest problem is one that can't be easily fixed - an entire tower with no balconies.  If I'm going all the way to Miami Beach for a conference, you're gonna stick me in a room with dirty (hard to see out) windows and no way to get any of those ocean breezes in my room?  There was also no place to put stuff (no cabinets) so I had to lay it all out on the extra queen bed (I was a single reservation... shouldn't I have gotten a king?).  I moved the tiny pad of paper and pen and postcard over by the computer from the nightstand.  Instead of putting a new pad and pen on the nightstand, they moved the other pad and pen back.  I like to use the stairs for exercise, but here, that'll drop you into the back of house where a staff member (very polite) will have to figure out the best way to get you back to front of house.  

    Each room has a 21" iMac.  But no coffee maker.  

    I'd rather stay next door at the Eden Roc.  (It has coffee makers - and a Starbucks in the lobby.)

    18/02/13 | Link | Rating: 2.0
    162. QueenB B.
    i never saw so many fake butt implants and sleazy women wearing shirts as dresses. some strippers have more class that this. i did not see any attractive men either. it was a ratio of 10 whore looking women to one old married man. what a fun place..not. it is very expensive from the food to parking. wtf not going there again  mainly sue to the tasteless people.

    13/04/13 | Link | Rating: 1.0
    163. Devin V.
    Truly an elegant pool lounge and outdoor patio befitting of an actual on-scene film location for the 1964 James Bond movie, Goldfinger.  Relaxing on the pool patio, drink in hand, transports you to a James Bond film vibe.  Definitely worth a visit!

    17/11/12 | Link | Rating: 5.0
    164. Margarite S.
    My friend and I decided to take a girls vacation to Miami for 4 days. She had booked the room through vrbo which allows you to book other people's condos through a third party. Now, the price we got it for was great. However, as I understand it, it is usually extremely pricey if you do not book through a third party.

    We had a suite and it was gorgeous. Absolutely breathtaking views, clean linens, sufficient space, a comfortable bed and a clean bathroom with a shower and tub. I was in awe. There was also a Mac in the room which I enjoyed using.

    So, the FB forces you to get housekeeping either every day or every other day and pay for it. If you decline it, you get charged $125. So we signed up for every other day, and every time they clean it is $50, totaling $100 for our 4 day stay. We were told they would come between 8:30 and 5:30. On the day that it was scheduled, NO ONE SHOWED UP. We called a bunch of people only to be rerouted again and again and again and no one gave us answers. We asked for towels to be brought up. They said they would credit us and would be there tomorrow. AGAIN, NO ONE SHOWED UP. We called again only to be yelled at by housekeeping and rerouted again and again and again and again. We were told to contact Owner Services regarding this problem so we did and were eventually directed to a very helpful supervisor who helped us and was extremely nice and PROFESSIONAL. However, before her, the constant back and forth and hunting down housekeeping and going on a mission to find towels so we could shower was utterly embarassing and should not have happened. Why make your guests pay for a service and then not provide it? Unprofessional.

    So, apart from that, checking in was okay I guess even though our room wasn't ready so we had to disappear for a few hours until we could come back. The room was gorgeous. The pool was magnificient and beautiful. The nightclub, LIV, is a different story to which I will provide an extensive disgusting review for. The bar is very cool and loved it at night.

    The 18% gratuity they tack on to everything here leaves little to be desired. I don't mind tipping, as I usually tip 20-25% but I shouldn't be obligated to leave a generous 18% tip when you forget about me, or I go to the bar to order a drink. Though I think they probably do this due to the large amount of Europeans staying here that are rude and unaware of what tipping, or class, is for that matter.

    I also felt like the general population of guests here (not all) were European and/or rude. I can't tell you the numerous times people would bump into, step on you, cut you in line for something and not apologize. Now, I know it was probably by mistake but I say sorry when I accidently bump into someone. They do not and they look at you as though it was your fault and you're in their way. Let me reiterate this by saying most of the people staying here, not all, think that they are better than everyone else and they're not. They're not even attractive.

    All in all, the FB offers a beautiful pool with breathtaking views from the room and a nice room. However, the service is lacking and the people here need a major attitude adjustment. Would I go back? I don't know, maybe. There may be better places that South Beach has to offer.

    17/07/12 | Link | Rating: 3.0
    165. Franky A.
    Massive nightmare of a hotel.  It screams to be Las Vegas.

    08/05/12 | Link | Rating: 2.0
    166. Lisa C.
    I stayed in the Sorrento Suite. Compared to a hotel in Vegas...say The Hotel...it really does nothing for me. It was loud, the room needed work, but the view of the ocean was great. Overall, I am not a Miami person and this hotel did not convince me otherwise.

    23/09/12 | Link | Rating: 3.0
    167. Hillary H.
    Absolutely beautiful. I stay here every time I visit SoBe. The hotel itself is stunning. Has the Upscale Posh NYC/Vegas vibe. A gorgeous place to just check out and even if you aren't staying there have drink by the pool or maybe a little lunch.

    The rooms are always beyond clean and carry a fresh hotel scent every single time. The bathrooms in the room are big and very spacious. They also come with a Mac that has free Internet on it, so that's always an A+!!

    Friday, Saturday and Sundays this hotel has an AWESOME pool party! The pool is kinda divided into a few different areas which is great for the type of setting you are into. A relaxing resort type style, a trendy low-key area and the party goers rage area.

    Best part of this hotel is the fact that they have LIV inside of the hotel. The best nightclub in South Beach and one of the best in the country. Always packed with beautiful people and good times!!!

    All in all, this hotel is pretty dope for whatever type of get away you are into.

    **The common trend of this hotel seems to be by the people who are complaining about the prices of everything they had to pay for. Hello People?! If you don't have money to spend stay home or don't go somewhere you cannot afford.**

    21/03/11 | Link | Rating: 5.0
    168. Vivian T.
    Stayed here for a week over the summer with my booie and let me advise you: do not spend what you can not afford. Overall, this hotel and facility was truly beautiful and gets crowded at night. The clubs LIV and Arkadia gets many people to come to this resort at night, even if they're not staying. Just the ideal vacation spot for me although I prefer 21+ to even come to Miami/ South Beach. The place is very clean and i love that the beach is right next to the different ocean-front pools outside (10-15 of them) and the waterslide is just as amazing! I had a wonderful stay and the staff was very welcoming. Needless to say, they were tan and sexy too!

    17/01/12 | Link | Rating: 5.0
    169. David G.
    For a luxury hotel and resort, according to their website, and the history that surrounds this property, I was sincerely underwhelmed by experience.  Upon my arrival at the hotel, I stood in line for slightly less than one hour to check-in to the resort on a Sunday.  If you have as many rooms as you have as a resort and are a luxury property, then you should learn to staff your property appropriately and potentially add more space for check-in and check-out at the front desk.  After waiting the excruciatingly long time to check-in, I went to my room in the 'Chateau' building on the 6th Floor.

    The room was also underwhelming, again on the premise that you are a luxury resort.  The room was great if you were the Marriott or a Hilton property, and just barely on par with a Westin hotel.  But, you're a luxury resort, Fountainebleau, and you are not an everyday hotel.  The room had two double beds, a flat screen TV, and decorative pillows that had visible dirt or scum (something, I dunno what it was) on them.  The bathroom was decent, but the stand-up shower was dated and the brass doors leading into it were just disturbingly 1980 for a modern, so-called luxury hotel in 2011.

    The hotel has a nightclub within its walls, a bar in the lobby, and multiple pools from an "adult" pool to a kids pool.  The "adult" pool was closed everyday of the week that I was there, with the exception of Sunday.  (I stayed at the resort from a Sunday through a Thursday.)  The pools have servers that will take your drink order and return to you about 45 minutes later with your drink.  Let's not forget to mention that all drinks and food orders at the pool automatically include a 18% gratuity.  My advice is to walk to the Walgreen's on 41st Street about 0.5 miles away, stock up on liquor and beer, and then store it in your room.  Then just return to your room for drink refills.

    There is also access to the beach and a croquet court within the resort grounds.  Additionally, I checked out the gym and it is a fairly nice gym compared to the types of hotels that would have rooms like the one in which I stayed.  However, at $17.95 a day hotel fee to join the gym, the gym had better be nicer than a Marriott/Hilton gym.

    Overall, I do not recommend this resort for stay at the price that they are asking.

    02/04/11 | Link | Rating: 3.0
    170. Dave F.
    Nice play to stay in Miami Beach. The rooms are nice and spacious with great comfortable beds. The hotel has a variety of very good restaurants, a nice pool and workout facility and a reasonable nightlife.

    Expect to see 18% added to everything you order (even take out!) which is fairly BS given this type of property. The other weakness of the hotel is it's understaffed. Expect Vegas-style lines on check in and check out and no more than 2 concierges working at a time.

    This property has the potential to be a 4 star type of resort, but needs a little more attention to detail.

    25/02/10 | Link | Rating: 3.0
    171. Nicole R.
    I would like to thank everyone at the FountaineBleau that contributed to the best vacation ever!!

    To the light skinned gentlemen at the front desk, you know who you are, you are awesome. When I asked you for a bottle opener at the awards ceremony for my company last Tuesday, you were more than accommodating. Thank you!

    To the young lady with the glasses at the front desk, you didn't believe that I wore glasses thick enough to kill ants like a sniper but you seen them when Mike and I checked out. Thank you for getting someone to bring our wine to our room, it meant alot to me.

    To Room Service, those chocolate chip cookies were the bomb.com . I felt like I was 5 years old again. Thank you!

    To the gentlemen that refers to himself as "Roach,"  When you asked if I had a good time and I said of course. You replied, "I am glad." That meant the world to me.

    To the waiter at Blade from New York with the Japanese and Brazilian wife, you both are very lucky to have each other. You providing excellent service is expected from FB but having a meaningful conversation while Mike conducted business was above and beyond. Good looking out, with the mint tea by the way.

    To bartender at the Blue Bar that remembered that I was there on a Saturday during the busy Memorial weekend was touching. I also forgive you for not thinking was old enough to drink. I realize that's a compliment these days.

    To the girl that looking like Michelle Rodiguez at La Cote, like I said on last Thursday, La ain't got nothing on Miami, so think about it!

    Also to the beach attendant who moved the beach furniture and fix our umbrella so I could get a better view.... you will always be my Miami Best Friend =)  

    Finally to the beautiful bartender at LIV, my friend Alana and I really enjoyed the Captian Morgan drinks and ur company! Thanks FB!!!!

    13/06/11 | Link | Rating: 5.0
    172. Nicole S.
    Stayed in a one BR tresor suite with ocean views it was beautiful. The pools are great and the drink service fantastic at the main pool bar. Drinks are pricey about $20 per drink for a large, so bring extra $$$$$. Th beach is small and private. We had a bed for $150 for the day which came with four chairs and two umbrellas. It was amazing. Oh yea and i think the umbrellas are $24 for the day & dont cheap out they are necessary. The sun is no joke in Miami. We ate at Vida for breakfast the buffet was really good. For lunch your best bet is to steer clear of La cote. Its outside, so its super hot and the service is slow so your baking out in the sun. Also steer clear of Scarpetta, the italian restaurant, the staff is ultra snooty and not accomodating at all (i have a separate review for this place.) Over all the hotel was fabulous, the room amazing with gorgeous views of Miami and the ocean and our experience was great!

    31/07/12 | Link | Rating: 5.0
    173. Kathleen H.
    Ultra expensive, but incredibly beautiful decor, modern interior, newly renovated rooms w/ comfy bed, big luxurious bathroom/tub.  

    The new hotel renovations are incredible. The pool area is absolutely awesome and the pool attendants and waitresses strutting around in tight outfits / really short skirts really take care of you.  

    I can't stop saying the words, "ULTRA EXPENSIVE".  The hotel itself is just absolutely beautiful and I loved all the amenities and all the lovely areas on-premise.  The newly built gym (blue building) is incredible!  The hotel is right on the beach and it's absolutely convenient (there are several towers - regular hotel rooms as well as condo tower rooms w. fridge, microwave, etc.).

    Remember...the ULTRA EXPENSIVE comment I made? a martini is about $18 including tax and tip, so is a mojito (served pool side in a small clear plastic cup), even if you order by the pool bar, gratuity is ALREADY included in your bill.  Even all the restaurants you eat at, an 18% gratuity is included.

    I loved my stay but it's really just expensive. You can tell that management is also a bit lax; they don't seem to run as tight a ship as other high-end resorts I have stayed at. Perhaps that's just a "Miami" attitude? I don't know.  

    Either way, I loved the hotel, and if only I were filthy rich, I'd prob wanna live here full time in their condo suites!

    The night club here is CRAZY. There is a HUGE line. Thankfully, we knew a guy who knew a guy and we were able to get on the guest list. Even so, the cost of drinks is ridiculous and the club was packed. It isn't a very good design although it is modern and sexy. There are many cocktail waitresses working inside the club who remind me of the high-end girly bars in Asia where the girls bring drinks and "hang out" with the guests.  YIKES.  NOT a big fan of the night club.

    I am a HUGE fan of the Bleau Bar. This bar is right in the middle of the previous main entrance in front of three GIANT gorgeous chandeliers in the lobby.  The large pillars have gold leaf painted on them and then a beautiful clear tile over the gold leaf. It's really beautiful seeing in the day light as well as at night.

    14/05/09 | Link | Rating: 4.0
    174. Jeff P.
    Visited: 5 nights
    Stayed in all three of the different towers, Penthouse style courtesy of American airlines Rewards and Starwood Hotel Rewards points!

    With that said, I would not be affording this at $600 a night for that amount of time haha.  This place definitely leaves you with memories and a neck cramp from all the lookers within the facility.

    At first I thought about the location of the Fontainebleau being located so far north from Lincoln Rd. that it would be an inconvenience rather than the great time I ended up having.  The place has all the amenities in itself and you can definitely find enough things to do in the day time, before you cab it down to the action down on Ocean and Lincoln at the south end.  

    Positives:
    1. Room & Amenities
    All three towers rooms were great.  Amazing views, Jets in the tubs, room service was on point, beds were comfy, in-room iMac.  

    2. Facility
    was amazing...for the cost of $18 a day you have full access to the 6000 sq. ft. gym to get your GTL on (yes L, 1 bedroom suite had a washer and dryer in it).

    3. Restaurants
    (well the one we tried, Gotham Steak) was delicious...went for the burger as it was $24 in itself and came out 1lb+ heavier leaving that place.  Well cooked and delicious fries.  Great place to watch sports also...I was seated there to watch the Game 5 NBA Finals where Miami got toasted.

    4. Pool
    Yes a separate point for this...amazing women everywhere.  No idea where they come from, but more of them need to lose their way and end up in L.A.  Everyone of them had great tans and were fit as no other.  It is a staple for Miami, so get your game face on a few weeks prior to your vacation there so you don't look like an out-of-town-er!

    5. LIV & Arkadia

    LIV is where the action is at and NO you do not get any better treatment by being a guest at the resort.  Girls...you'll get in no problem coming EARLY and that means before 12.  After that, you're subject to the chaos of a full lobby and picky bouncers.  Guys...really no other choice than to get Bottle service (be ready to spend 2 grand for 4 dudes).  Always big names performing there and we just missed Lil Wayne on our last night there.  
    Arkadia is the lil sister of LIV.  Still needs some work.  Located in the basement with dark decor and low ceilings.  Bottles are much cheaper if you just want to get wasted and party with anyone, but if you're looking for the dime-pieces then you're better off in investing into a night at LIV.  Whether you have a shot at any of the girls, your guess is as good as mine ha.  

    Negatives
    1. Expensive and expensive.  Not recommended if paying out of pocket, but great if you have rewards points to spend freely.

    2.  Farther away from the rest of the SoBe scene.  If it is your first time in SoBe, then I would recommend a boutique hotel near ocean drive to get a better feel for the life and culture of the place.

    3. Not many options for authentic fare in the walk-able area near the resort.

    4. Bring lots of 5s and 1s for the cab rides you'll need to take 20-30 streets south.  

    Definitely a place everyone should check out.  Even if you're not staying at the resort, you can always check out the pool as the pool and restaurant, La Cote, is open to the public.

    24/06/11 | Link | Rating: 4.0
    175. Gisela A.
    So far the worst hotel I have been. They sell it as family friendly but it is NOT!  The service is terrible and the place is dirty! Don't be surprised to have your bathroom smelling like cigarettes (coming from another room) and a dozen cigarettes butts on your balcony. These people don't know about costumer service and they will try to charge you for everything (refrigerator for the express milk for my baby which usually hotels provide). Overall, a terrible experience. Off to the Ritz.

    04/11/13 | Link | Rating: 1.0
    176. Henrik C.
    This is a "resort" type place in the worst meaning of the word. This is a large capacity place. It is beautiful on the surface - the architect deserves credit for the nice design of things.

    Rooms are large and in general of good standard. So nice design. In our room the refrigerator was broken, the minibar had a broken lock, ...

    The in-room computer (a Mac) is really nice but they charge you $15/night for internet access. This is the cheap part of the visit. The restaurants serve good food but at through the roof prices. Breakfast buffet starts at $25 (excl service), so breakfast for two is easily $60.

    They automatically add an 18% service charge to any bill.

    We had ordered ocean view. The room had had ocean view before they built a hotel next door.

    Great rooms, amazing architecture, poor service and ridiculous prices. This is a great neighborhood, but for all practical purposes go elsewhere.

    20/06/09 | Link | Rating: 2.0
    177. Mario F.
    The Fontainebleau is one of my favorite places to stay when I'm in Miami.  It has almost everything I look for in a hotel, with the exception being that the service is inconsistant at times.  It's trendy, and as a result you can plan on an occasional poor attitude from one of the modelesque looking staff at some point.  It's a fun atmosphere with alot to keep you busy, but I would look at other options if you're planning a trip with the family.  This place can get a little crazy after dark, and it's not exactly quiet.

    There's an incredible selection of top restaurants in the hotel to choose from.  Hakkasan, Scarpetta, Gotham Steak.  You can't go wrong with any of them, but if I had to pick one it would be Hakkasan.   Room service can be hit, or miss.  I've had orders occasionally messed up, but the hotel gladly credited me for any inconvenience.

    The Lapis Spa is one of the best in the area, and probably one of the better hotel spas I've been to.  I'm not a spa connoisseur by any stretch, but I always get a great message if I'm stressed, and their facilities are top notch.  The pools here are great, but if you want a prime location poolside, plan on getting up early, and reserving a spot.  You can't just roll out of bed at noon, and expect to get a lounge chair.  Not happening, so plan ahead.  

    Of course the nightlife here couldn't be better.  I'm slightly past my prime club years, but LIV is where I would be if I were still in my 20's.  They always have the best DJ's from around the world on the weekends, and if you have the money to reserve a VIP table with bottle service I highly recommend doing so.  If dancing to house music until 6 in the morning isn't your cup of tea, there are still plenty of other options available.

    I see alot of complaints about the prices, and extra charges tacked on to every bill.  I would recommend keeping a close eye on those "extras" they like to add on if you're cost conscious.  It can definitely add up.

    21/03/12 | Link | Rating: 4.0
    178. Kate D.
    I recently stayed for 3 nights with a bachelorette group.  The hotel is iconic, no doubt, and the common areas are beautiful.  However, they obviously blew the whole budget on the common areas because the rooms and hallways are dated and "unspecial" compared to the rest of the hotel.  This isn't a huge deal, just surprising.  And I'm not going to complain about prices.  This is Miami Beach.  Anyone on here complaining about prices came to the wrong city.  I have some serious issues with the service though.

    It began with the front desk.  

    We made reservations for two adjoining rooms, months in advance.  We were asked for the names of the people staying in each room, which we provided.  Fast forward to our arrival.  Half of the girls arrived hours before the rest of us.  They again had to provide the desk with the names of the people who would be staying in each room.  2 hours later, I arrived and informed the front desk that the rest of our group had already checked in to Rooms 1070 and 1071 in the Versailles Tower and asked how to get there.  The front desk treated us like criminals.  We were told that our names were not listed for either room, we could not enter the hotel, and the person who booked each room would have to come to the desk with photo id to approve us.  Why on earth would they ask for our names on multiple occasions, only to refuse us?  It was incredibly lucky that the other girls were still upstairs and hadn't left for dinner because we would have been stuck in the lobby with our luggage forever.  To top it off, the woman we dealt with was incredibly rude and unapologetic.

    On to the pool staff.  We purchased a cabana for our first day.  Our first waitress/attendant, Kiera, was incredible.  She was friendly and helpful and made our morning fun.  Sadly, her shift ended and we received a new girl whose name we never even got.  She totally ignored us and spent the afternoon talking to other hotel employees at the bar.  Our drinks were empty.  Our dirty dishes sat around.  No fresh towels in sight.  For the price of a cabana, this is totally unacceptable.  My friend eventually flagged down a uniformed staff member to ask if he was a waiter or could get us drinks.  He rudely informed her that he was a Pool Attendant but could maaaybe look for our waitress.  Again, wtf?  We're trying to spend money and clearly already have on the cabana and yet, no service.  The waitress finally turned up with a check that kind of resembled ours.... kind of. It had loads of mistakes and incorrect charges.  So she was basically useless from beginning to end.  I do want to note that the majority of the pool attendants were very charming and helpful.  Thanks, gentlemen.  Give your co-workers some pointers.

    Finally, the clubs.  Absolute chaos.  Neither LIV nor Arkadia is marked with any signage.  Around 10pm, a huge mass of people starts to gather in the lobby.  Are they waiting for LIV?  For Arkadia?  Or maybe just drinking at the lobby bar?  These are hundreds of people just standing around.  It makes for a lively environment, but it's nearly impossible to figure out where you're supposed to be to get into either club.  Long story short, 99% are there for LIV, which has no line but rather, a massive selection system centering around some bouncers who eyeball you and let those with the right connections, looks, or money in.  Read the LIV reviews for more on that.  My point is that the lobby is a confusing madhouse and the employees look at you like you're an idiot if you ask for an explanation.  

    All in all, the bed was clean and comfortable and the pool pretty, but I expect the service to match the pricetag.  FB needs an attitude adjustment in this department.

    25/06/12 | Link | Rating: 2.0
    179. Tap Sum B.
    This place is hilarious. Its 50% Black folks that look like they are right out of a rap video (check out their pool). And the other 50% is white conventioneers that look terrified of the black folks.

    Nice place though with awesome restaurants

    07/06/11 | Link | Rating: 4.0
    180. Vanessa B.
    Biggest resort/hotel in Miami Beach.  Somewhat like Disney World meets Atlantic meets South Beach.  Great pool area and major plus that LIV is here, but it doesn't give you an authentic sense of Miami Beach.  If you are with a big group its a good choice, otherwise pick someplace else.

    02/03/13 | Link | Rating: 3.0
    181. Christine H.
    I was just in Miami for three days for work and this hotel was very nice with nice rooms and comfortable conditions.  I did not have to pay for it myself which may change things for others considering this hotel but it was very nice with a nice pool and beautiful rooms. The only thing to note for people who have not been to Miami is that it is about a fifteen minute cab ride (not cheap) to south beach so it is not close to restaurants and shops.  Otherwise it was a nice spot but not the "best place" in Miami if you want to be near south beach.

    10/11/12 | Link | Rating: 4.0
    182. Heather F.
    My husband and I stayed in the suite on the 32nd floor, facing the ocean.  The view was breathtaking and I took advantage of the breeze off the ocean by keeping the door to the balcony open as much as possible.   The hotel staff was wonderful, the pools were amazing and the maid loaded me up shampoo and conditioner bottles after asking her for a few extra. The hotel was beautiful, beautiful and, from I heard, the clubs there are pretty great, as well - Jay Z was there one of the nights during my stay so I guess he validates it.

    I would absolutely recommend this hotel. It was a great experience!

    10/03/10 | Link | Rating: 5.0
    183. Kimber C.
    Beautiful and fun hotel... Horribly maintained rooms.

    The Fontainebleau as we all is know, is probably one of the most famous in Miami Beach. And I can understand why... from the celebrity guests, to the amazing restaurants and accommodations on site, to the beautifully maintained beach and lawns... Beautiful hotel with beautiful people. The help is extremely attentive, maybe slightly pretentious, but hey, its Miami beach, right?

    There are beds and mats outside by the pools that you can rent for the day for like $150 which includes full usage plus waitstaff getting you whatever you want, but I personally saw it as a place to just "be seen".
    I preferred being on the beach or on the lawn on a nice lounger... and hey, tip one of the waitstaff nicely and trust me, they will keep coming back for whatever you need.

    Okay... so now my down side...

    Although the room was beautiful... I wasn't in the room for even 5 minutes and a big shard of GLASS went STRAIGHT INTO MY FOOT!!!!!!!
    There were 3 places within the hotel room that I found shards of glass! Plus two picture frames that were broken... probably resulting in two of the spots with glass AND glass on the balcony, probably from a broken drinking glass or something.
    Now, I understand that it a party hotel, and yea stuff breaks... but getting your waitstaff to VACUUM THE ROOMS really isnt too much to ask for!!!

    And then when we called the front desk to have it cleaned, we had to call back 4 times because they never sent anyone up! I guess that they just figured I would forget about the painful cut IN MY FOOT.

    And another thing to keep in mind... when calling downstairs for your car... if you tell them you need it in 10 minutes... dont expect to see it for 20-30 minutes.

    As Yelp says... Meh. Ive experienced better.

    14/03/10 | Link | Rating: 2.0
    184. Kami E.
    The hotel is definitely very cool. We stayed for 4 days and really enjoyed it. The staff everywhere were very friendly and helpful. We lounged by the pool and at the beach and it was very nice. The drinks are pricey, but were very good. My only complaint was the restaurant I ate at. We ate at the LIV restaurant and it was super expensive and the food wasn't that great. Was a little over $100 for two entrees and one side and that did not include any beverages (except the water, which they charge $9 for). But the wait staff was super nice. The room we had looked out over the pool and ocean. It was very nice and clean. The room next to us got a little too rowdy one night (literally pounding on the connecter door between the two rooms) and when we called security, they nipped it within 10 minutes. Overall a wonderful vacation and a beautiful hotel. I just wish we were there for one of the concerts they have. Looks like it would be a blast!

    24/05/14 | Link | Rating: 4.0
    185. Dimitri K.
    So not impressed...Rooms are small; the setup is so convoluted, it takes a map to get to the pool which is surrounded by astroturf and hundreds of chairs in lines that aren't even close to the water;  It is beautiful at night when they turn on the surrounding lights and then promptly CLOSE; they don't have coffee makers in the rooms; the staff seems overly impressed with themselves and housekeeping knocked twice mid-morning with the do not disturb sign up the day before we were due to check out; not to mention the fact that everything is ridiculously overpriced...very pretentious, not worth it...

    28/11/12 | Link | Rating: 2.0
    186. Kevin L.
    Great five days and nights. Wonderful experience.

    20/03/13 | Link | Rating: 5.0
    187. Dale M.
    Service is bad for a 5 star hotel. Noisy at night. Pool is nice, but overall, probably would not stay here again.

    16/04/13 | Link | Rating: 2.0
    188. Sarah V.
    What is the colloquial phrase in Miami for "don't believe the hype"? Or perhaps, " absurdly over-rated"?

    My eight-day-long stay at the Fontainebleau held many similarities to the five stages of grief. There was anger, over bad service and redonkulous prices. There was grief, over our view of the air conditioning units in a $600/night room, and again the prices. And there was denial. I denied that I could have a poor experience at thee Fontainebleau. Impossible. Too many celebs have partied here, crashed here, and had their mommas arrested here. (That's you, King Nothing.) The restaurants are award-winning and the pools are spectacular. Oh the pools... I'll get to those later.  But alas, it IS possible to have a mediocre experience at one of Miami's hottest hotels. And it will cost you one meeeelllliiion dollars!! No not really, but it was fun to say, and I wouldn't be surprised it there are idiots who have spent that kind of cash here. Now on to the good-

    The Good:

    Color. Lots and lots of beautiful oceanic color fill this illustrious space. You won't find a shortage of beautiful scenery in this resort. Store fronts, restaurant menus, the bars and even the convention halls are teeming with eye-catching imagination. And if you do run out of beauty to view... well the people-watching is fascinating on So. Many. Levels.

    Shopping. Oh the shopping. See my reviews for the individual stores, but in general expect to find local Miami flavor and trends, plus a lot of very cool gadgets and trinkets you suddenly desperately need. A few shops are on the ultra high end, but they serve well for impromptu nights out at LIV or even the hotel lobby bar.

    Pools. Soooooo many pools. Clean, clear and under control. Just like my face, yo. The adult pool is a great idea in theory-no rugrats!- but the pool is actually quite small and probably meant more for lounging and tanning than splashing and playing.

    Fresh. This was the Panera, if you will, of Fontainbleau's pools and outdoor dining. Lots of great options, and decent prices. yelp.com/biz/fresh-miami…

    FYI: Gym, Beach chair, WiFi, Internet in the room (on a pretty sick Mac btw), are not free. For a $20/day charge, unlimited access.

    The Bad:

    The prices. This isn't New York or London or Paris, so where does FB get off charging so much for really, so little? There are MUCH nicer resorts in this country, even in this town, but FB has the arrogance of John Gosselin. All talk and nothing but a pudgy belly and a slew of Ed Hardy tee's to back it up. That was in reference to both FB and John Gosselin, just to be clear. A few for instances: a blow out at the salon for "long" hair (past your shoulder blades)- $75. An umbrella with your beach chair- $25. Two Pepto tablets to calm your tummy after a long mojito night- $4.50. Three bagels at the brunch restaurant (because the coffee shop was out during the Jewish retreat over Easter weekend...oh  the irony...)- $22. Plus tip on all those items, mind you. Should I go on? Look I get that this is an upscale place and desires a certain clientele, but I have stayed in places just as ritzy, hell-o Waldorf Astoria!, and not been so sticker-shocked.

    The noise. "I'mma party! And party! And party!..." even if it's three in the afternoon, or three in the morning. Hey FB, during your nice long, multi-million dollar makeover, could you not have thought about soundproof windows in your rooms and suites, since pool parties with thumping bass are your thing now?

    The hookers. I'm sorry, "working girls", that plague the lobby after midnight. Well I suppose for some of you this would go under the "good" category...

    The Ugly:

    The service. Good God. I'm going to pull the Yelp newbie card and say if I could give negative stars I would. From the incredibly rude housekeeping who found it appropriate to come at 5 p.m. every day, even after repeated phone calls for earlier times, and enjoyed lounging on my luggage and watching TV, to the bartenders, concierge staff and even the espresso gal in the sweet shop. Literally every person that works at the FB is better than me and all the other guests in every way. At least that's how they treat us. It was a breath of fresh air to find good service in this place. It isn't impossible, but it isn't likely either.

    I have no desire to ever stay at the Fontainbleau again, eight days was seven days too many. Did I have great times here? Absolutely. Were they in due part to my stay at the FB? Nope.

    08/07/11 | Link | Rating: 3.0
    189. Russ W.
    I'm surprised by the negative reviews of this hotel.  It's truly an incredible spot.  Yes, it's VERY pricey--but you need to expect that going in.  You can save money by getting food outside of the hotel.  They've also got some decent food over at FRESH for a respectable price.  The coffee shop is expensive, but only a couple bucks more than what you would pay at Starbucks.

    The pool area is what makes this an amazing spot.  There's tons of space, about a dozen different pools, and access to the beach where they have beach chair service as part of your resort fee.  Also, the gym is very clean and the work-out equipment is top-notch.

    24/05/12 | Link | Rating: 5.0
    190. Bill S.
    When I went to the Anthony Bourdain book signing in NYC, he mentioned Scarpetta in his book is in the Fontainebleau Resort.

    So I went to hotels.com and surprised my wife with a quick Miami getaway while vacationing in Disney world.

    Lets break it down:

    Check in/Check out:
    We pull into the hotel with the rental and were whisked away to the front desk. We quickly get our room keys and start to marvel at the space. The hotel is gi-normus. Checking out is also a breeze. You can do it from your TV! I'm looking at the bill and they nabbed us for a $35 parking fee, Internet access fee, Miami fee, Florida fee, trying to be a model fee, they tacked on almost $70 in fees!

    Pool:
    This is bananas. They have private cabanas for rental, these round pool beds for rental, a section of chairs for rental, the vibe I'm getting is, these are the just to been "seen" sections. See this you Miamieurotrashsuckas! I'm from New York. I want to swim and there are no chairs. I accidentally knocked over the Reserved sign and grabbed two beach chairs. I also expected David Caruso to pop out asking me, Why are you sitting here without paying?

    The beach/boardwalk:
    Is right behind the hotel! The boardwalk it seems goes on forever. We had a nice long walk in the morning. And the beaches are so clean as well as the water. It is so warm.

    The room:
    meh. I had better. For a billion dollar makeover, they should make the rooms like Vegas. Standard size, the bathroom was really cool, they had a TV in there. Now that's class!
    *one note, the toilet doesn't fill to the top with water. I left some side residue....

    The restaurant:
    Scarpetta. Just like NYC. You folks are experiencing the same dining as we do, everything tasted amazing.

    Great vacation and I looked like a hero to my wife putting it all together. (the hotels.com thing we'll keep to ourselves. shhh..)

    05/09/10 | Link | Rating: 4.0
    191. Marcus V.
    I really enjoyed a recent four-night stay at the Fontainbleau. Definitely an all-around impressive hotel with a plethora of really good restaurants, a fantastic area of many pools, including the centrally situated large pool, and a fitness room that measures up to any reputable health and fitness club.

    I really don't have many negatives to say about it. The overall experience was eventful, which makes whatever little negatives I might have experienced seem irrelevant and not worthy of mentioning. It's the big picture that matters most in my opinion.

    04/03/10 | Link | Rating: 4.0
    192. Tyler B.
    Billion dollar renovation. Enough said. Maybe not.

    Fontainebleau is an enormous hotel in South Beach which offers several roofs with ocean views.

    Fontainebleau houses Miami's hottest nightclub, LIV as well as Arkadia which is fun too but not as great as LIV. LIV is one of the most wild nightclubs in the country. I live in Los Angeles and our nightlife is fun but it doesn't get this crazy. Additionally, I've been to many of the hot clubs in Vegas such as XS and Marquee, LIV is still better.

    Fontainebleau has several restaurants inside the hotel. Gotham Steak is a upscale, ultra-trendy steakhouse. It's almost a necessity for the hotel. Additionally, there's La Cote, which is near the pool area but elevated and overlooks the ocean.

    Bleau Bar, is a bar made of neon lights in the lobby, the colors and lighting and so unique it's worth checking out even though it's open to the general public.

    03/11/11 | Link | Rating: 4.0
    193. Yusef T.
    I love this hotel, prime location on the beach away from the "Jersey Shore" scene in South Beach. I travel to Miami quite often, this is the only place I'll stay from here on. LIV and Arcadia just downstairs, a large pool free of fist pumpers and annoying Electro Music. Spacious lobby and valet. Definitely a step up from the common boutique hotels that litter Ocean & Collins. You get what you pay for ; )

    07/11/12 | Link | Rating: 5.0
    194. Pinky And The B.
    I do prefer this part of Miami Beach to South beach. This is just a little North of South Beach. This is Miami Beach proper. It is a little more quiet than South beach. The pool was great and we spent most of our time in the pool. There were sea lice at Miami Beach once again.
    It is a big hotel and kind of Vegas styled. We usually do not eat in hotel restaurants so I can't even comment on that.
    But the grounds and hotel are really pretty and the atmosphere is much nicer and less crowded than South Beach. I like that we were so close to restaurants but away from the nonsense in South Beach.

    19/05/10 | Link | Rating: 4.0
    195. Kim D.
    I was lucky to stay here, and let me say it's a fabulous feast for the eyes.

    Lush decor, sparkle everywhere, and incredibly (de)luxe. I had an escort to my room when I arrived at 5am which was nice because the property is sprawling.

    They were a little non-helpful when I tried to get into my room, because they failed to validate to me that the privacy lock was on (but to their credit, if I simply knocked it wouldn't have been rocket science--my lover was already in there).

    The pool upon sight was fabulous, I was sad I didn't get to experience it due to my short trip. Hotel itself is expensive, but is worth a shot if you are willing to pay out a pretty penny.

    Our room was nice and comfortable, sheets were appropriate for the humid weather. An iMac in the room was a nice touch to get your internet fix in the morning with the mini kitchen. Bathroom was spacious which always nice.

    And something about that shower was nice. It was stand-up and big enough for some good stand-up sex because I think the water would have hit you just right (what one thinks about when they're showing, duh).

    The only Miami regret, I had.

    23/11/11 | Link | Rating: 4.0
    196. Emma S.
    I stayed here for 8 nights...I give it a 2.5. The resort is huge- and very Jersey Shore by the pool. The beach was nice, but the chairs were definitely not luxury - they need an upgrade.

    All in all, the hotel was not nice enough for the price.

    The elevators were always packed, and usually with staff carrying bags and gossiping about one another.  I know there is a staff elevator, I really think they should have used this (I'm not being snobby here, there simply weren't enough elevators, and being packed in like sardines is far from a luxury experience)

    Restaurants were good, I will give them that...

    Pools on the 7th floor of Tresor and 5th floor of the condo tower were pretty much empty which was nice.

    our view and balcony from the Tresor tower  - 32nd floor or something was amazing...

    But all in all, if I had been paying for this, I would have been pissed!! not at all worth the price.  I will go to Setai, Delano or Standard which is pretty rad - have stayed there before....much less $$ too.

    one convenience is that it is right next to soho house so if you have a membership you can go to their pool, which is great.

    14/05/12 | Link | Rating: 3.0
    197. Ann V.
    To my Fountainebleu,

    Where do I begin... "You are the sunshine of my life" I love you.

    Physically, Mentally, and Emotionally... you provide me with all of it.

    Physically, you are quite large but I like that. Beautiful on the inside and out -- just so perfectly balanced. On the inside, the room, the lobby, the bar, the lounge, the club... all so amazing. And on the outside, the pool, the view, the music... I could go on and on forever.

    Mentally, you were able to give me the love and support that i needed. Your staff, one in particular, named Sandra of the front desk was so helpful and attentive.  She understood my needs and tried to accommodate me to best of her abilities.

    And finally... emotionally, when I'm with you, I am happy. I am relaxed, and I feel absolutely wonderful.

    If I could rearrange the alphabet, I'd put "U" and "I" together. With our strong and solid foundation, i believe our relationship could be everlasting. With all that's been said, please don't take me for granted. Never said anything about you being perfect, so don't going ruining this.

    XOXO - Can't wait to see you again!

    25/01/10 | Link | Rating: 5.0
    198. Sofy G.
    Good location!
    Great views!
    Comfy beds!
    Great mojitos!
    Beach!

    Party, party and more party! So, if you are looking for a peaceful vacation this isn't the right place :)

    If you're hungry try Scarpetta, limited menu but excellent food.

    Have fun!

    04/06/12 | Link | Rating: 5.0
    199. Christina S.
    A awesome beautiful resort that is all that I have to say.  I didn't stay here but came here several times for drinks, brunch and for the Davines World Wide Hair Tour welcoming night which was held in a massive ball room. I was staying at the Eden Roc which is also a pretty sweet place as well. I prefer boutique hotels but this was awesome. The Fontainebleau is nestled right on the beach with many restaurants and bars. I swear the Bleau Bar made the BEST Bloody Mary that I have ever had and Sol if you have a sweet tooth you must try the truffles at Sol.. Anyhoo, this hotel is beautiful and perfect for conventions and little family vakays or just a romantic weekend.

    I love the fact that these resorts have so many restaurants and bars and even clubs and so many pools that you really never have to leave your hotel.

    19/01/12 | Link | Rating: 5.0
    200. Chelsea M.
    Not impressed with this hotel at all!  I am so sad - it had been my dream to stay at this hotel because of its history, beauty, and location and I was so disappointed!
    My family and I decided to splurge and purchase a $500 ocean view room for one night after returning from a week's trip to Cuba.  This was 3 days before my Birthday so this was my gift from my mom and sister.  
    We checked in Friday morning around noon after a long of day of flying (thanks hurricane Sandy) and just wanted to relax.  We booked this reservation over 6 months before the day of arrival.  We got to our room which was in the corner of the 7th floor.  The room was a joke and our "ocean view" was looking at air condition ducts and the lobby celling.  I called down to the front desk and asked to be switched because we paid more for a view.  We were moved to the 7th floor in the middle of the floor.  This room was much smaller and didn't have a bath tub!  For 3 people with 2 beds this room was tiny!  The view...not much better.  We could see the pool at least so we stayed.
    Starving, we went down to VIDA to eat, the restaurant was about 50% full and we got sat at a horrible table next to the loud kitchen and an overweight family with 3 screaming bratty kids.  We were looking forward to an amazing meal after living off rice and beans.  The food was OK, but so overpriced and the service was less than desirable.
    Next, we went to the pool.  Not even 10 people were down there (it was pretty windy) and we asked for towels.  They only had 3 small ones clean!? For a pool of that size on a Friday to only have 3 towels clean was a joke!
    We used the hot tub where some vagabonds that had snuck in were basically having sex in the pool and the security guard did nothing.  Their oversized backpacks were hidden in the bushes nearby.
    Then my sister and I wanted to go to LIV.  I asked the front desk receptionist upon checking in if guests got put on a list to get in and she informed us that the hotel doesn't own the club and we would have to pay $40 each for tickets.  We went online and bought tickets and the receipt said to be there by 11 or you are not guaranteed in.  My sister and I headed down at 10:50...no one even showed up to let people in until 11:20.  Then we were informed that the main DJ that we paid $40 to see would not be on until 1:30...at 2:15 the DJ still had not come on.
    The next day we went to the concierge desk to book our Shuttle to the Fort Lauderdale airport.  The day before we asked concierge how far in advance we need to book a shuttle and she told us the shuttle runs every 15-20 minutes and to come down about an hour in advance of when we needed to leave.  Thank god we asked again about 5 hours before we needed to go.  Apparently, the first lady lied.  Shuttles have to be booked 24 hours in advance and were all sold out!  We ended up having to pay more and take a private car to the airport...at least we got that!
    Next we wanted to use the pool until we left, but we needed somewhere to change and keep our clothes.  We went to the spa and had to pay $35 each to use a locker and a shower after the pool, even though we had paid a resort fee when we checked in.

    I am so unimpressed with this hotel!  They nickel and dime you everywhere (don't even get me started on the 20% added gratuity on anything you buy) and treat their guests like crap.  I will not return to this hotel and would defiantly not recommend it!

    29/10/12 | Link | Rating: 1.0
    201. M C.
    This is late reveiw...I stayed here last month while in town for work....I had heard stories about LIV nightclub in this spot as the place to be...So I was looking forward to my stay..As I arrived, I was acomidated with a room in the tower portion of the hotel...Let me add the property is huge with three sections for hotel guests and a residential section. Another indication of size, is that they have four entrances and three are valet. The main pool area is huge, with private cabanas and the lobby lounge overlooks the pool area. Although they have other pools on site in other areas of the hotel. The lobby is allways busy, with people in and out and with the onsite clothing boutique and other resturants: steak, coffee, desert shops you have plenty to eat. I did look at the menu and be prepared to drop a nice dime on food and drinks..(burger was about $20, cocktail was about $15, I drank scotch....)

    My room (in the Tresor) 36th floor had decent accomodations as a suite with balcony view that overlooked the beach and Collins Ave going north  (I was at  conference and paid only $199 per night (plus a hotel fee, which includes WiFi and access to the Fitness Center, and towel and chair service for pool and beach)..seperate shower and jucuzzi tub, with double sinks...I did think that colleagus of mine rooms had better decor to them...All the rooms have Mac computers for your ease to check email from work, or to order some game tickets to see the Marlins..

    As a negative....although you do have beach access, the beach area is somewhat small and can get crowded, so make the desision to hit it early if you want to spend a day on the beach otherwise head to another hotel location futher down the beach..Also, the hotels elevators on my side where busy and small and usually had a crowd going up and down...The food that I recived during lunches that my conference had set up where nice choices, but the taste did not have any flavor...not what I expected being that Miami has huge latin population, with food having great taste and spice to them..

    A positive, will be that this hotel is destination in its own..you will not have a problem people watching and when the night arrives, you will enjoy the sights!!

    My next trip back to South Beach, given I pay with my own dime..will be to stay back at the Marriot..(go figure!)

    22/05/12 | Link | Rating: 3.0
    202. Y R.
    One of the worst hotel experiences we've ever had. The hotel grounds and room are fine, just to be clear. What made it one of the worst stays was all of the theft in our hotel room. The first night there someone broke into our room and stole an Ipad mini. It was weird, because nothing else was gone, including a rolex, a wallet full of money, and two other ipads. We filed a report with the hotel and they sent somebody up at their convenience...they literally could have cared less. We thought this was going to be the end of it. We changed our room keys. The second night we were there one of our big ipads was stolen. This time we did a little more thinking about how this could keep happening and discovered that it was because the door was sticky. So if you left without pulling it physically shut, it wouldn't lock all the way. What probably happened was the maids or mini bar staff was going in and out of the room to service it and they're in such a rush that they don't take the time to make sure the door actually locks. And the thieves were smart too...obviously not their first rodeo and only stealing enough to not put them over the threshold of it being a felony were they to get caught. Either way, the hotel couldn't have cared less...like it happens all the time there. Their indifference and inaction to the whole situation was revolting...classic Miami Beach. We'll never be back to Fontainebleau and we wouldn't recommend it to anybody else. It was an expensive trip.

    19/09/13 | Link | Rating: 1.0
    203. Scott H.
    This review is for the hotel/resort; we didn't bother trying any of the restaurants.

    We got a great deal on this place, so I can't complain much about the price. However, the front desk staff and concierges were pretty snotty with us whenever we had questions -- I guess if you're not spending a fortune to stay here, they can't be bothered with you. The hotel pumps some kind of cologne into the air in the lobby and other main areas, which I found a little nauseating.

    As for the room, it was about the size of a shoe box. There was just enough room for two double-sized beds, a desk and a chair. That's it. There was a partial view of the bay side and you could kind of see the ocean and beach. Not an impressive room, to be sure, and I would be pretty disappointed if I paid full price for the room (about $450/night I believe).

    As for the pool area, it's very nice. There are plenty of chairs and lots of pretty people to stare at. Most of the bartenders at the bar area were really unattentive and slow, but there was one bartender (whose name escapes me at the moment) who was totally awesome. He saw us every time we came up to the bar and actually made our drinks (rather than chatting with his buddies behind the bar). And he was super friendly. Probably the only friendly staff person we met our whole time at the Fontainebleau.

    The beach area is beautiful. You have to ask for chairs and umbrellas. While the chairs are free, the umbrellas are $24 each I believe, which seems a little steep.

    As for the location, the hotel is not close to the main part of South Beach so expect to take cabs everywhere. There isn't much within walking distance, either. Just other hotels and resorts and condos. Yawn. We didn't bother trying to get into LIV -- not really our scene -- but you don't get expedited admission or anything like that by staying at the Fontainebleau, so don't bother staying there if that's your main motivation.

    Overall, I had a great time in Miami and would go back in a heartbeat. But I probably won't be staying at the Fontainebleau.

    03/12/10 | Link | Rating: 2.0
    204. Rahi R.
    This hotel is 100% disorganized. If you are going to build an enormous hotel and charge people an arm and a leg please hire the proper staff and keep your shit together please.

    31/03/13 | Link | Rating: 1.0
    205. Rhonda G.
    The rooms are pretty nice but not awesome which kind of stinks since this is supposed to be a luxury property right?

    Maid service is subpar, check-in and check-out is painfully slow.

    On the bright side:
    Most other service staff is awesome! Always willing to help.
    Pool area is very nice! I encourage you to get yourself a cabana.
    You'll definitely see some interesting characters, maybe an impromptu photo shoot or celebrity perhaps. Would I stay here again? Probably not.

    09/05/10 | Link | Rating: 3.0
    206. Tanya L.
    Love this hotel. Worked a charity event here on a Sunday during the Ultra Festival.

    Arriving we entered through the north entrance. Valet parking is quick. When entering there is a large sitting area in the center and a bar towards the back. Several security guards throughout the hotel and lounge area. Our event was held in the outside area near the pool.

    The pool area was filled with lots of party animals. VIP sections loaded with bottles, music blasting, and everyone dancing around. Reminded me of a Vegas rooftop pool party. Weather was perfect. The employees had the section we needed prepared and organized for the event.

    There are several bars outside. They have two large pools. One for all adults and another for everyone. Lawn chairs, cabanas, and pool beds all around. The restaurant in the back with the large bar was my favorite. Access to the beach from there. Overall, very impressed with the staff with the set of the event! Hope to be back again!

    13/04/11 | Link | Rating: 4.0
    207. Mot Y.
    Stayed here for a week due to planning meetings.  This place is top notch and very spendy.  It's more expensive than Vegas, but I was not paying.  The bar in the lobby is full of Miami Vice type look a likes.  Apparently the call girls knew we were coming because they were in full gear.  Kind of disgusting actually.  I refuse to pay 28 dollars for a belvedere martini.  I'm no cheap skate, but that is too much.

    Talk about a humid hell, welcome to Miami.  No thanks.  The rooms are very nice though.  Stocked with Macs for your viewing pleasure.  Scarpetta is here as well as some high end steak and sushi establishments.

    28 dollars for a martini//  I needed to state that again.

    19/12/11 | Link | Rating: 2.0
    208. Jadranka H.
    This place is absolutely beautiful! I stayed there in May and coming back next month. It is somewhat a little bit privacy, but so worth it. The only downfall is the long lines checking in/out, count on standing there for a good half hour. But everything else was superb! I went on a business trip where they upgraded us to a $1000 suite, this is why I booked with them again. The food/ beverage is pricey but they care enough to supply iced coconut water all over the pool area to quench your thirst, great idea. My rooms view was the best out of every hotel that I've booked in the past. Just one thing I wish i was given was a map and amenities available for the week I stayed there. This is absolutely the most modern, popular, happening hotel in Miami. Kid friendly and also a party type atmosphere, whatever you needed, they were available to make your stay spectacular. Keep up the great work and see you soon!

    03/12/11 | Link | Rating: 5.0
    209. D B.
    The sheer beauty of the pool that appears to have diamonds in the bottom of the pool got ME.  The set up of this spot is also pretty fantastic.  
    The only drawback and this could merely be a cultural thing but all the guys seemed to be wearing Ed Hardy en masse and the women all kind of looked like Kim Kardashian. It was like bromania at its finest.  
    I think maybe I would love this place on one of the slower nights and pool side.
    But the renovation really is a thing to see just watch out for the so- called hipsters of brolandia.

    25/06/12 | Link | Rating: 4.0
    210. Jill T.
    Horrible service and extremely overpriced! 45 min to check into a subpar room with lumpy comforters. Ghetto pool bars with loud rap music and $700/day cabanas. Overly crowded pool and beach with people practically sitting on top of each other and slow if any waiter and waitress service unless u pay the $700 for the cabana. Drinks are $17, sandwich $20, fruit salad $13, bagel $4. First and last stay at this over-rated hotel.

    09/02/14 | Link | Rating: 2.0
    211. Sana H.
    if you're going to Miami do not stay anywhere but Fontaineblue! hands down the best hotel I've ever been to!

    09/04/14 | Link | Rating: 5.0
    212. Lorna C.
    This is the perfect place for a vacation in MIami!  It's far enough away from the gross and dirty South Beach, but close enough if you want to take a quick and guilty excursion.  There is absolutely no reason to leave this excellent hotel, and if you leave for food, walk next door to Cecconi's.
    The Chinese Restaurant Hakksan, is the best, upscale Asian cuisine I have ever eaten in my life.  The Blu Bar is a great place to hang out and people watch.  The pools are superb.  The beach is secluded.
    Expect to pay a pretty penny, but if you have the dough, it's worth it.  Make sure to stay clear of the tower above the valet and request one on the backside of the hotel.  The honking taxis will keep you up all night.  And spend a few extra dollars on a suite upgrade if you are treating yourself to something nice.  You get a lot of extra room and luxury!

    08/01/12 | Link | Rating: 5.0
    213. Ancy N.
    Love the hotel. Not the cheapest or the newest, but it has such a old school art deco charm, and yet is still luxurious.

    We checked in on a saturday, and it felt like there is a party going on in full swing at the pool right at noon, and the club music continues all day till the sun set. Not quite sure if it's a good hotel for kids, since we see mainly groups of friends hanging out.

    Easy access to the beach, which is run by a separate company. You get free beach chairs but pay $20 for the beach umbrella. Pool chairs are free but you pay extra for the day beds, opium beds, cabanas.

    Great service all round.

    One big plus if you're looking to party: The lobby bar BLEAU BAR, is an awesome place to catch a cocktail and people watch. and the LIV club in the hotel also packs the best looking and dressiest crowd. the crowd here is much more upscale than the bars along Lincoln Rd. And when you're spent and drunk, your room is just upstairs!

    Dress up and go enjoy.

    Room Tip: upgrade to ocean-view. the view is worth it!

    16/06/11 | Link | Rating: 4.0
    214. Lina C.
    HOTEL AREA: The Fontainebleau Resort (near 44th St) makes its own unique experience in South Beach away from the touristy Art Deco district (around 8th St which is about a $10 taxi ride).

    ROOM: I stayed 2 nights at the ocean view balcony room overlooking the beautiful pools and Atlantic Ocean, which is perfect to watch the sunrise from bed.  However, the balcony is basically connected to your other lucky neighbors that share your good view so there's a lack of privacy unfortunately.  But each room has its own plasma screen TV and a huge Mac desktop, which is a neat feature that I haven't seen even at the Four Seasons.  You can also print for free at the concierge (though it is only supposed to be for boarding pass).  

    BATHROOM: Big shower though I had expected there to be a bathtub as well considering it being a $600 a night hotel.  The toilet makes a super loud sound when you flush which is a bit annoying.  The hand soap holder is showing wear and tear so is the lamp in the shower stall on the ceiling, minor issues though.

    SERVICE: Even though this is definitely a splurge hotel, it is one of the best hotels in Miami beach if not the best.  The service is good as they charge 18% gratuity on your bills, but do understand this is a HUGE resort so they won't be able to give you that personal of a service.  They did send me 4 delicious cupcakes for my birthday though with a card from the manager which was a sweet surprise.

    DINING: The food at Vida is delicious; I love the crab cake Benedict for breakfast and the freshly squeezed orange juice.  Scarpetta is very good for a lovely Italian dinner with fresh seafood.  You will love the complimentary warm bread, especially the ones with cheese.  The banana souffle is awesome too.

    POOLS: The lounge chairs are there for all guests to use, but the cabanas have a separate fee.  There are 10 pools at Fontainebleau, the biggest pool looks close to an Olympic size one, perfect for swimming laps in the morning or lounging in to people watch in the afternoon.  I wished the pools are open later as the hotel close the pools at sundown.  Refreshing water with pineapple slices are provided by the main towel station.

    BEACH ACCESS: Once you go past the pools, you will be at the famous South Beach with hotel provided lounge chairs.  Remember to bring out towels from the pool area as they are not provided at the beach.

    NIGHTLIFE: The world famous club LIV is located in the lobby with $20 cover for ladies...not sure for guys but definitely more.  It is closed on Mon, Tues, and Thurs so be sure you head there when it is happening on Wed, Fri-Sun till 5AM.  There is also a lounge Arkadia and the lobby bar.

    Overall, I highly recommend this hotel as it has a lot to offer with various entertainment and dining options to choose from.  You can spend a whole day here like I did.  Fontainebleau made my first experience in Miami a memorable one.  I already want to come back!

    08/02/11 | Link | Rating: 4.0
    215. Erin J.
    I'm not a frequent vacationer at resorts of this level but I honestly expected more. The staff here get 6 stars for their obvious responsiveness to guest needs. But my room, eh. The bathrooms in the Sorrento tower are pretty but not functional and provide little visual and auditory privacy if you know what I mean. Our carpet was ripped/frayed along the seam where it met the tile, at least trim the strands. The table had a large chunk taken out of it at one point and the staff glued this chunk back on. That's what I did in college folks. The room stays humid for hours if you dare go open the sliding doors on your patio and I'm from Florida so I'm used to humid. They don't even leave mints on the pillow. For $$$$ I want my mint damnit. I was more or less forced to stay here, I prefer nice hotels where I don't need my key just to use the elevator and am not forced to use valet. And being charged just to lift the twix off the minibar. If you like saying you stayed at a swanky hotel and think its normal to spend $35 on breakfast by all means this is the hotel for you. If you think it's worth staying here over other hotels because they give your kid free plastic buckets from the dollar store the keep on going.

    11/11/13 | Link | Rating: 3.0
    216. Lonny C.
    Fontainebleau is a very nice resort but as a fair warning it does come at a high price!!

    They do tend to cater to the convention circurt but outside of that they primarly cater to the "younger" crowd somewhere in the age range of 23-30 yrs old. The hotel itself is very nice and has a great swanky upscale atmosphere keeping it true to it's rich Rat Pack history!! Everything is super clean and smells that way too.

    The resort property is also really nice, they have plenty of pools a hot tubes to accomadate any and everyone. On the weekends the front pool is a bit crazy with the loud music and plastic people out there parying hard but if you go past it the rest of the pools are relaxed and they even have a kid friendly pool in the very back. They also have beach access that is staffed until 5pm. The staff out there is great and willing to do whatever it takes to make you happy!

    The rooms in this place are also amazing and the beds are super comfortable! They offer great veiws of both the beach or the intercoastal depending on what side of the hotel your on. All 1500 of the rooms have been recently renovated giving them that updated modern look!

    Make sure you take full advantage of all the hotel amenities and I suggest paying the $22 hotel fee to do so. The gym they have is top of the line and you rarely see one like that in many hotels. I would definately stay here again as long as I'm ready for sticker shock!

    22/11/12 | Link | Rating: 4.0
    217. Vicky H.
    Awesome party hotel, great pools, great restaurants, great location.  The property is gigantic, the people are trendy, the beach is great.  I usually go here for a few days to party, and then I go to Fisher Island to relax.

    A couple of awesome disco's on the property, along with a few famous restaurants.  What else could you ask for in a place???

    26/03/12 | Link | Rating: 5.0
    218. Brian C.
    Whoa!  I've never stayed in a place this amazing in the art deco style.  I usually don't gravitate to this style, but in this case, I absolutely love it.  The lines, curves and furniture are simply flawless.

    The staff is wonderfully responsive in person, on the phone and on-line.  The restaurants and bar are seriously world class.  I'm probably most amazed by the pool areas.  The cabanas even have TVs.  

    The rooms are as diverse as the people, each floor plan unique.  Not sure why my shower didn't have a soap holder anywhere to be found, but the Mac desktop certainly made up for that tiny design flaw...yes each room has a free-for-use, internet connected Apple.

    Now, if you're a budget-crazed person.  Oh please...stay away.  You will have high blood pressure the entire time.  Accept the fact that M&Ms are going to cost you $5, a burger is $21 and the ATM convenience fee is $4.95.  It just part of the experience.

    11/02/12 | Link | Rating: 5.0
    219. Jacqueline A.
    Overpriced, pretentious and merely living off past glories. The architecture is superb, but no amount of excellent design can compensate for dirty surfaces, unhelpful and pompous staff and constant overcharges.

    They charge you for EVERYTHING, and I meant EVERYTHING, at this hotel. There is nothing given for free, in spite of paying over $500 a night! Thank God I wasn't paying, because I would have had a stroke. It got the point where I was just grinding my teeth at my lover forking over excessive amounts of cash for little things that should have been gratis, or half the price.

    If they have locations in Miami I'd strongly suggest staying at hotels like the Mandarin or Peninsula instead. They do not nickel and dime you, the price is about the same, and the service and hygiene is so much better.

    Plus you will be staying with a better class of people and avoiding the coke dealers, spoiled rich kids, Eurotrash, and gold diggers/Russian hookers that populate this place.

    On the bright side the two masseuses who the hotel arranged for were very hot and very sensual. The couples massage they gave us was barely legal-- or maybe it wasn't. :-P That was the highlight of our stay here.

    09/10/12 | Link | Rating: 2.0
    220. Lena L.
    This hotel delivers quality and luxury.
    The rooms are always clean. The beds are fluffed and made while you are in them or not.
    Stop at the Bleau Bar for some experienced bar tenders. They are the best drinks I've ever had. Ask for Hector. He invents his own martini concoctions that are delicious!!!!
    The pool and beach area are what you'd expect from a four star lux hotel!

    09/06/12 | Link | Rating: 4.0
    221. cecille p.
    The hotel resort is just beautiful. Exquisite interior of each area. Like a Vegas lobby
    N fun. Very comfortable rooms n service is great .  Loveit love it loveit . Will definitely go back. That weekend there was an amazing event some Hollywood star singer was there to perform

    18/09/12 | Link | Rating: 5.0
    222. Elise G.
    Impressive hotel with an amazing lobby.  There are quite a few restaurants and shops in here, there is even a club, gym, salon, and outdoor pool.  From the pool, you can access the beach.

    The room was nice and faced the marina.  Two comfy full beds, a flatscreen TV, mini/snack bar, and an apple computer!  The bathroom was a good size.  We had a handicap room, so the shower didn't have a door, which was fine.  It's just that water got the rug all wet.

    Come here for a splurge.

    26/08/12 | Link | Rating: 5.0
    223. Bao N.
    Update 12/2013

    Ok so I've stayed here twice before and I'll breakdown why I Love the FB and I know why others think it is overly price.

    First any weekend in Miami in South Beach is spendy. For my big milestone bday celebration any hotel I looked at from the W, Setai, Grand Beach it was all similar in pricing to the FB. I was sorta of neutral about staying here again since I've been here twice and wanted to stay somewhere different. But my friends have not and they were really excited about staying.  If you are looking for something affordable this is not your place. If you want to go all out this is your place.

    I knew the only way to go is to stay at a owner suite and I researched relentless for the perfect suite. I found two rooms that were adjoining in the Tresor tower with a city view. I stayed at the Sorrento suite before and they are beach front and the more modern so I didn't know if I would be disappointed. If you read below you will see my original review.

    First, if you can find a owner that will let you rent (legit one at that) than go for it! I saved so much $$ rather than renting directly from FB. I got two suites which were a total of 1500 sq feet - 3 balconies, full kitchen, 2 valet parking spots, and enough for 8 people. The master bedroom is amazing and the bathroom OMG! If you want any details on who I rented from please hit me up. I paid for 2 rooms for the price of one room directly from FB.

    The city view is amazing from the 22nd floor. Amazing. Sunsets were spectacular.
    We also rented a cabana and yes it is budget buster but it was the big bday celebration and fun. Drinks are spendy, food is spendy and you can drop money ALL day long. Just decide on what your budget is and how much you want to spend. This worked out for us and the cost for 6 people really is affordable. oh and the Miami Vice here is sooooo good. Best I've had in Miami. Worth the spendy price tag.

    We did save some $$ by having our own food and drinks in our suite but it's up to you. I would not stay in a regular room here, the suites here are just a better deal. Although If you book early enough I know the rates are pretty decent, but the cost of parking, food and liquor really add up.

    We did not even attempt to go to LIV. Just didn't want to face the crazy.

    Review from 5/2012
    I love the Fontainebleau!! I've stayed here twice and each time was spectacular. First thing is that this place is hella spendy from every single thing you do so be prepared. But if you're wanting a luxurious weekend this is it. 6 of us recenlty stayed here in April and stayed in the owners tower. We stayed in a one bedroom ocean front suite and absolutely amazing. I did not want to leave. We had all the amenities in the room, from the Apple TV, Fridge, Oven and Microwave.

    It was clean and beautiful. The balcony with the ocean view was simply divine. I wanted to sleep outside. We had views of the pool and I loved sitting outside viewing the ocean and the scenery. The downfalls is that valet, drinks in the bar are really expensive. You cannot go here without spending a ton of money. We avoided the craziness of LIV because it is always difficult to get in.  The hotel is beautiful and there is a lot to explore but again spendy. The location is a but further from South Beach and we had to cab it to places a lot if you want to eat at other places than at the hotel. I have only stayed at the owners tower and would have do it any other way.

    The pool area is a nice place and my 6 year old daughter loves the kids pool here. The beach access and boardwalk are easy to get to. I would come back for a romantic weekend here, I just really love this hotel! Althought it can be spendy and lots of snobby people I still enjoyed staying here.

    31/05/12 | Link | Rating: 4.0
    224. Christina N.
    My next trip here... I'm staying at the Fountainbleau. It has everything you want in one place.

    + amaaazing spa (lapis)
    + clubs ( LIV & Arkadia)
    + top restaurants
    + huge pools
    + pool parties
    + bleau bar
    + run into celebrities

    26/07/11 | Link | Rating: 4.0
    225. Aubrey M.
    First time we went to Miami I debated over this hotel, we ended up staying a few doors down. Well second time around didn't make that mistake! We got a great deal that I extended one day. If you have children the pool is perfect. We did not have to leave the hotel for evening entertainment! We were able to get the free day spa pass. AWESOME!!! I have vowed to stay here each time I stay in Miami, unless there is another place that can top this one!

    10/08/13 | Link | Rating: 5.0
    226. Victoria T.
    I recommend this place only for the younger crowd (early twenties/early thirties).  This is not a good place for a family. This hotel is a gorgeous resort really for people looking to party at the best place in Miami (Liv nightclub) or other high rollers. This place is such a hot spot that you can guarantee it'll always be crowded on a nice sunny Florida day.  If you are from florida or anywhere in the United States and you want the true Miami party  scene experience I recommend this place.  However, I do not recommend it for families or adults as it is a bit gaudy, over crowded, and not exactly kid friendly in my opinion.

    24/06/13 | Link | Rating: 4.0
    227. Nicole G.
    First of all, this resort is beautiful.  The lobby is beautiful, and they must spray perfume in the air because it smells nice.  And there are these  million dollar chandeliers that I would love to have in my house.  The pool is gorgeous and the location is perfect.  They have Macs in the room.  Based on looks alone, I'd give this hotel 5 stars.  Unfortunately, that's where the good parts end.  At the end of the day, this hotel reminds me of the really hot girl who dresses impeccably but is actually pretty trashy because she just uses everyone for their money and connections.  I prefer classy over trashy.

    Everything is ridiculously expensive and on top of that, there is an automatic gratuity added to everything as well.  I HATE automatic gratuities.  I tried to get a waiter for an hour on the beach one day, once he finally came I waited another hour for a $22 hamburger that was marginal at best.  And then I had to hunt down my credit card, because in 2 hours, they couldn't manage to charge it.  That guy did NOT deserve an 18% tip and of course, the receipt had a line for an additional tip.

    The rooms are really small.  They look nice, but don't be fooled into thinking that a room with 2 beds will fit 4 people.  It will fit 2 comfortably.  We were stumbling all over ourselves with 4 to a room.  And if you were hoping for a refrigerator to store food and water, you will be disappointed.  If you take anything out of the fridge to store your stuff, you will be charged.  

    Also, my biggest complaint is that the restrooms in the common areas do not have toilet seat covers.  Come on people, that's just gross.  They probably don't provide them because they couldn't find a way to overcharge for them and then add an automatic gratuity on top of the charge.  The hotel is packed every night with all sorts of riff raff trying to get into LIV.  I do NOT want to sit on the same toilet as those people.  Ew.

    It really is a beautiful place and I really enjoyed the beach and pool areas.  I am glad I got to experience this place, but next time I'm in Miami, I'll stay elsewhere.

    23/02/12 | Link | Rating: 2.0
    228. Irene Z.
    Week-long business trip in Miami at the Fountainebleau and it was alright.

    For a luxury hotel, it didn't blow my mind.  It's a beautiful hotel...modern decor, nice property and it's a large resort.  I stayed in one of the Tower Junior suites that had a mini-kitchen (cooktop stove/fridge), a small living room area, a balcony with a harbor view, and the Mac with free internet (absorbed in the cost of the daily resort fees).  The room décor was okay....didn't feel any different than staying at a mid-class Marriott or Hilton, but it was clean and comfortable.

    It wasn't as noisy/busy in the tower as the main hotel, which was perfect since I was working long days.  I noticed a lot of families on my floor, probably cuz of the convenience of the kitchen and the additional space in the suite.  But overall, the hotel caters to a younger, single, party crowd.  LIV nightclub is in the main hotel. I got back late one evening and walked through the lobby back to my room and the line for LIV was out the door and onto the street.

    Service in general was good.  Room cleaned/Towels refreshed, etc. daily and up to par.  I ordered room service twice (it was pricey and the food was not memorable), but from the room service delivery to bellhop to valets, all around, I had a good experience with staff.  Front desk staff (there's an additional front desk for the tower), were especially helpful and friendly.

    I frequented their coffee house/bakery (Solo) a lot for my coffee fixes.  That place alone was 4 stars...pricey, but their coffee, drinks, and pastries are delicious.

    The Fountainebleau pools are okay...I gotta say, a little dirty (hair/plastic cups/misc items floating around), and crowded.  I discovered the pool on the 7th floor (I think it was the 7th) which was a lot quieter, much cleaner, and virtually empty most of the time compared to the pools on the main level, so I spent my off time swimming, reading and sunning there.

    The hotel is close to the beach so that's a big plus, but too bad the beach was filthy too.

    I don't know...I wasn't impressed.  Not bad, but not great and it was a good comfortable stay for the time I was here, but if I'm ever in Miami again, I'd probably lean more towards staying somewhere else, whether it's business or vacation.

    Oh, and I was hoping to spot a celebrity or two while here.  There were a lot of promotional events going on that week/weekend at the hotel, but I didn't get to see anyone famous! Oh well.

    06/08/12 | Link | Rating: 2.0
    229. Elisabeth S.
    If you can avoid staying there, please do. It's like the worst of Vegas. Horrible service everywhere you go, total rip-off and a f... you attitude from the employees. I couldn't check in til 6pm but was promised a room in the Tresor tower (the nicest one) What they tried to give me was a dump in the Versailles section right on top of the stage where they rehearsed for the evening's show. I walked in, walked out and asked to speak to the receptionist's supervisor. A rude guy named Sam compared the guests to garbage men and only when I threatened to have a top person from the studio that booked us - yes, we were on a work trip - come down and talk to him, he finally got me a better room. When I ordered tea (nothing else) it took 90 minutes. And then they argued over the bill when they overcharged on incidentals.
    The Fountainebleau is an oversized factory with no style. There are a lot of better choices much closer to the best of South Beach. Choose a boutique hotel with personal service and charm. Most of them offer more and cost less.

    26/03/14 | Link | Rating: 1.0
    230. Jonathan N.
    Even though this is not 800 dolla make you holla,, it's still dope. I think they screen all the girls that come to this resort to make sure they have all the necessary features while in their bikinis at the pool. Unreal. Love it. Unforgettable memories. (800 dolla means a hotel with lowest category room rates starting at 800 dollas).

    02/06/13 | Link | Rating: 5.0
    231. Vanessa L.
    The hotel has a very nice appearance, but as a guest, the experience could have certainly been better. Our room looked very nice, but we noticed mold and other grime that shouldn't have been there. The noise level is simply unacceptable for a hotel.

    Sure, it's all about the nightlife in Miami Beach, but they could have sprung for better soundproofing for the guest's comfort. And, much of the noise we heard was from the hotel's employee's (valet revving engines and honking horns at 3am, etc...).

    Overall, it's a nice place, but not a place you can feel at home at. If you need a bottle of Tylenol or anything else you may have left behind, they don't have a store on site you can purchase these types of things from, but you can get a $20,000 pen...

    12/05/13 | Link | Rating: 2.0
    232. Alice C.
    Live up your vacation by staying here!  It's a great place to lounge around with friendly service. The blu bar in the lobby is pretty cool so you can enjoy that if you don't get into Arcadia or Liv.  

    Con - if you're looking for spacious rooms, this definitely isn't the place if you're just paying for the standard room. VERY comfy beds though.  

    The many pools are NICE - cabanas are pricey but hey what do you expect from a nice resort!  To note, the circle pillow lounge chairs are free by the bar! =D

    17/10/11 | Link | Rating: 5.0
    233. Alexandra S.
    This is one of my favorite places to travel to. I've stayed here several times, for a convention and both on work and personal travel. I'm always more than happy with my stay and the upgrades and progress the hotel makes. Reading other reviews, yes it does have so much that if may be overwhelming but they're so much at your fingertips it allows for a lot of ease on vacation and all you need to worry about is enjoying yourself.

    The pool and beach access is amazing, they're could be a few more waitresses sometimes it may take a moment to get a waitress but that seems to be more of an isolated event. There are almost always enough staff to answer questions or help its any other needs.

    Restaurants are amazing .... Amazing food and all really focuses on their cuisines/atmosphere. I've ate at Gotham Steak, Scarpetta and Hakkasan and all 3 only impressed! All have different things to offer but all great for group of private setting.

    I've also have used valet for a few trips throughout my stay and have no complaints here either. As directed you can call then 10-15 mins it advance and they'll pull your car out for you. It was almost always there waiting for me.

    Rooms are gorgeous, I've stayed in every tower and have enjoyed every layout and room type I stayed in. The suites are amazing, balcony really bumps up the enjoyment of the stay and all nicely upgraded and still have the classic bathrobes hanging in the closet.

    When it comes down to it, the hotel has so much to offer. It can cater to a girls weekend or a getaway with your family or significant other. It's not a place that is so overly young or quiet and older or full of kids. It's always well balanced and I can't stress enough, can cater to all your needs. It's the one place I try to come back to every year and they're of course have been a few isolated incidents of less than average service or not accommodating late checkout. I can say everyone always has a smile on their face and is willing to do whatever they can to make your stay ore enjoyable.

    06/03/13 | Link | Rating: 5.0
    234. Robert M.
    This place is hilarious.  It may be worth the price tag just to people watch.  It's the who's who of nobody, half of which go into credit card debt in an effort 'to be seen' when nobody really gives a crap.

    It's all about the pool really.  You are basically overpaying on rate to have a nice pool with some craziness.  The pool area is great, multiple pools/temps to choose from, variety of lounge areas.  If you want to see women in skimpy bikinis and high heels this is the place to be.  If they only paid attention to their rooms like they do the outdoor areas, they'd be on to something.

    The service at the pool, as in food service, is insanely slow.  Expect 1+ hour wait for some subpar chicken wings.  Bartenders do an O.K. job mixing, but they need to learn how to work a bar.  These guys are too busy posing and are the slowest fucking bartenders on Earth.  Maybe they need to drink some of the Red Bull they are pouring for all the Hans and Franzs.  

    The fact is, the rooms are nothing special.  It reminds me of a Marriott, an old Marriott.  Old wallpaper, old furniture.  Blah.  Not worth the price.  The room cleaning service seemed a bit lazy to me, no attention to details.  We were lucky enough to be on the top floor of the high tower so the views were amazing whether it be ocean or city.  We were facing south.

    Positives:  Great shower...nice strong shower head, soft towels, good shampoos, body wash, etc.  Bed was comfortable enough but sank a bit, old mattress?  Good ocean views, good selection of overpriced restaurants, computer in room is a nice touch, and of course...the almighty pool scene.  Holy.  Crap.  

    This is what to expect.  $350+ a night for your room.  $80+ breakfasts, $80 lunches, $250 dinners, $100 each to get into Liv (minimum), $10 bottled waters, $20 drinks....you get it.  This of course, if you want to stay self-contained in a resort.  There are plenty of cheap food/club options outside these walls.

    If you don't feel like spending $100 each to get into Liv, just hang out at Bleu Bar which is just fine.  If you've been to NYC, Vegas, wherever, you get the point of Liv.  

    I do appreciate the history of this hotel.  This is cool.  It's just too bad you can't find Frank or Elvis walking around anymore because that would be better for the price...

    Elvis has clearly left the building...

    Look, I can see this place being real cool for the 20-somethings that are spending mommy and daddy's money (or their illegal money...eh hem), but for anyone that has stayed at top resorts pretty much anywhere, you'll leave a bit disappointed.  Just enjoy the pool, beach and great weather and consider it a lesson.  They are finishing up a SAS next to The Delano, stay there.

    If you are going to do it though, you have to do it right and expect to spend money.  You aren't walking out of here on the cheap.

    21/04/12 | Link | Rating: 3.0
    235. Kyle W.
    Great rooms, great lobby, great location, Mac computers in the room, but overpriced, and I didn't even pay for the room!

    My company has a superstitious tradition of flying everyone from the US and Europe to someplace warm for our XMas parties.  This past year, we went to Miami and stayed at the historical Fountainebleau Hotel.

    The entrance reminds of a smaller version of a lavish Vegas Hotel like the Venetian.  Huge chandeliers, marble floors, fancy bars, and some shops line the walkway towards the checkout counter.

    The check in line was extremely slow.  I think I waited upwards toward 15-20 minutes in line waiting to check in.  The check-in staff was overwhelmed it seemed like.

    As for the rooms, the rooms are really nice.  In each room there are Mac Computers with free web surfing.  The bathrooms are also top notch and something to be expected for hotels in this class.

    The pools were absolutely amazing.  There are separated cabana areas, and regular pools.  There's also easy access to the beach.  Poolside service suffered quite a bit due to its size, and the walk towards the pool area took about 5-10 minutes.

    The gym was pretty upscale also for a hotel gym.  The walls are all glass, and has a nice panoramic view of the pool area/beach/ocean.  Free water, towel service, and the equipment is in pretty good condition.

    The worst part though were the prices of everything in the hotel.  Absolutely atrocious.  $17 for a cocktail.  I had to spend the day sober, because I'm a cheap bastard.  

    Boooooo sober beach days!!!!!  That in itself is minus 1 star.

    29/04/11 | Link | Rating: 4.0
    236. Paul P.
    very nice hotel, I was impressed with the room we had. but we went to the Scarpetta restaurant for a nice dinner. the waiter sold us on a 4 course meal that the chef will put together for us. it sounded special and for $89 per person we thought that it would be nice to experience. the waiter told us that he would explain every meal as they deliveed it to the table.  the food was great , the waiter explained the first two courses and then we never saw him again the 3rd course was delivered by a different waiter that didnt explain what we were eating and then the 4th course came and same thing different waiter just brought it to the table and didnt know what we were about to eat , the bill for 2 people was about $389.00.  the waiter up sold us to this and then moved on to others. I guess when they automaticly add 18% tip they dont feel they have to earn it.   then at check out we went to the front desk and we were told that we had a balance of 500.00 so we paid cash and told them that we booked salon treatments so we wanted them to hold our luggage until we were finished, they said no problem. we returned to get our car and was told that they putt a hold on it and that we would have to see the front desk. so again waited in line until I talked to a manager that brought us up front, she lookeed at the computer and said we owed money for parking $40.00 , we told her that we paid cash for our check out and that it wasnt our fault that iit wasnt on the bill properly. they acted as if we were trying to beat them ouut of $40.00 after spending approx $3000.00 for a 2 night stay.  and noww today I am told they put another charge on my credit card for another $130.00

    very unprofesional, I will never go back with them. again nice hotel but mannagement

    needs to get thier shit together.

    28/10/14 | Link | Rating: 2.0
    237. Mike V.
    Stayed at hotel for a convention. Staff was generally helpful and polite, but when trying to locate missing items for convention, very difficult,  unresponsive and no empathy.

    Tried for over one hour to get spa to answer the phone to make a reservation. No answer! Called back three times and never spoke to anyone.

    Rooms uninspiring looking over roof of convention hall and next to elevator. When contacting customer service desk to inquire about possible move to decent room I was told we can put you in what ever room we want (sic).

    Poor facilities, average rooms , very expensive !!! And unimpressive staff. Try the Hampton Inn Miami airport. At least you want be disappointed.

    05/03/13 | Link | Rating: 2.0
    238. Natalie I.
    To put it simply, this place thinks it's better than it is.

    We arrived early afternoon on Tuesday and were greeted with a long line of people waiting to check in.  There were only 5 people working behind the counter checking people in.  I'm sorry this is a massive resort and you only have 5 people working?  I can not remember the woman who "helped" us but she was rude.  I paid for a Jr suite with an ocean view in the tresor tower.  She said that it would be an additional charge for an ocean view.  So you're charging me for something I already paid for?  She ended up giving me what I paid for and acted like she did me a favor.  No bitch, I don't think so.  

    Get up to our room.  It's small with a large balcony and shitty walmart style patio furniture.  What good is the balcony if you can't really relax on it?  The room itself had no character.  I liked the Mac in the room.  That was a nice touch.  The lighting was awful, both in the bathroom and the room itself.  Good minibar, goose, patron, j.walker, etc.  

    Some of the common areas are cool.  The Bleau bar at night is pretty sweet, especially when watching all of the aspiring hookers waiting for Liv or Arkadia.  Keep it classy ladies! ha  It's people watching at it's finest.  The pool grounds are very nice but they pack in the chairs like sardines.  Not a fan.   THE POOL ITSELF IS FILTHY AND DISGUSTING.   Every time I was in the pool I could not walk without touching an object on the bottom of the pool.  Articles of clothing, plastic cups, fruit, etc.   Even more gross, was the amount of hair in the pool.  I could feel it wrapping around my legs, ugh.  Invest in a new filtration system folks.  

    I knew that staying at the FB was expensive but I was not expecting the drinks and food to be more expensive than Vegas.  That was pretty shocking. Not a fan of the 18% automatic gratuity on everything either.  I think it makes waitstaff lazy.  Some of them were fantastic, others, not so much.  

    I will definitely stay elsewhere when in Miami next time.

    08/07/12 | Link | Rating: 2.0
    239. Al C.
    At the discounted conference price we paid, I would not mind staying here at all for a regular trip.  But for those who are looking for a vacation destination or resort, I'm not so sure I can recommend the Fontainebleau wholeheartedly.  It's got some weird bits to it, but maybe that's where you and I differ, and maybe it's more in line with what you would be looking for.

    First off, my room was just beat the heck up.  Black marks on all of the base boards and for some reason didn't really feel clean.  Not anything that a regular housekeeper session could have dealt with.  And yeah, as others have mentioned, the walls are really thin and I was awoken by some random beat boxing and other miscellaneous patron crap taking place at 5:30AM on a weekday morning in the hallway.

    Second, the rooms didn't have anything I would come to expect from a decently priced hotel.  No tub in their rooms.  No slippers for use in the room/outside.  Zero bottles of complimentary water and no drip(!) coffee maker either?  Talk about having to go out of your way to load up on the basics, or having to pay an arm and a leg to get it brought up each morning.  Most other places I've stayed would have included at least one of those items.  Good thing I didn't have to bring my own safe at least, lmao.  I could easily have lived without that giant paperweight of an iMac too.

    Speaking of getting things brought up, the in-room dining wasn't all that great.  The after-hours selection is very rudimentary and took a while longer to arrive than promised.  Housekeeping was kinda strange too, the lady insisted that she go into my room to dial in on the phone, despite me not needing any service whatsoever and leaving my privacy badge on the door.  I would prefer that I called for housekeeping if I really needed it...like everywhere else?  It was my ill fortune for stumbling into her in the hallway as I was trying to egress.

    Well, you do have to consider that this place is meant for 12-25 year-olds on a pool partying/clubbing bender.  If all that you want is a place to crash for the night and nurse those hangovers by the awesome pools the next day, it'll suit you perfectly.  No frills necessary in that case.  The beach access is great too.

    There are some excellent restaurants and facilities located onsite, and for those, I am extremely grateful and have some separate reviews.  The Bleau bar and nightlife are also quite lively.  Ten years ago I probably woulda gave this place five stars.

    20/07/12 | Link | Rating: 3.0
    240. Bridget S.
    I stayed here last weekend for a girls trip. It was a great hotel! The costumer service was outstanding. The two days we spent at the pool, Rey, was a huge help and always available finding us several lounge chairs together and getting anything we needed to set up our day. The beds and pillow in the rooms were very comfortable. The rooms and all the facilities were very clean. The gym was the best hotel gym I've ever seen; along with great views!
    One huge negative was the birds by the pool if you had food. They were SO gross, worse than pigeons and vicious. They peck at your feet and will take food while you are eating it. We had more issues one day than the other, so it could depend on where you are sitting, but it was still so gross. The toilets by the pool also didn't flush very well.
    Although the drinks were very pricey, it's unfortunately the "going rate" in the area. It's absolutely ridiculous honestly. One class of Prisoner wine cost $30 with tax, "service charge" which is on everything, and tip.
    The hotel is worth the money.

    16/09/13 | Link | Rating: 4.0
    241. Bonnie C.
    I didn't know where to stay in Miami. Since there were so many amazing hotels I let Hotwire make the decision and just booked a 5 star hotel. I got the Fontainbleau and it was amazing. The pools are incredible and even though the weather was cloudy and almost rainy we had to spend time by the pool anyway. The entrance with it's 3 grand crystal chandeliers feels like you have entered a grand glamourous old Hollywood set where you would expect Frank Sinatra and Audrey Hepburn to appear. The rooms are nice and the beds are soooo comfortable. Definitely splurge for an ocean view and you get the pool views too. I couldn't stop looking out my hotel room window. The Bleau bar is swanky and fun for people watching. Try a raspberry sin vodka and sparkling wine. The club is very popular but didn't open until after 11:30pm - we did not go in but enjoyed watching the people in the line. The women are really tall in Miami and dressed to the nine's in the highest heels. It's only a $9 cab ride into South Beach so staying in mid beach isn't a big deal at all. I had such an amazing experience I would stay here again when visiting Miami. This hotel has it all you don't need anything else.

    11/12/12 | Link | Rating: 5.0
    242. Nick P.
    The Fontainbleau was very run down years ago and it's headed there again. Two words: customer service. We stayed in the Tresor tower and even a welcoming smile is hard to find. The level of incompetence within each department is astounding. (And I mean every department- valet to in-room dining to wait-staff etc) The Fontainbleau is WAY too big for their staff to handle and they prove that every single day. Yes, they are quick to charge a ridiculous price for everything but is it warrented with the quality and service? NO. We stay at the best places in New York City and Beverly Hills. There is a MAJOR difference between 4 diamonds and 5 diamonds and Fontainbleau will be VERY lucky to remain with 4. Management, take note.

    14/05/14 | Link | Rating: 1.0
    243. Johanna B.
    I visited this hotel several times---all work related.
    Each time it was pleasurable. Yes, it's expensive and fast---but this is Miami.
    This hotel is sexy, gorgeous in its Art Deco style with too many pools to count and fantastic restaurants.
    The hotel is quite big with rooms located in different towers--and different views depending on where you're situated. The rooms are clean and spacious. The Blu Bar is fun and happening serving unique cocktails.
    Everything about Fontainebleau is expensive but you get top quality.

    15/01/13 | Link | Rating: 4.0
    244. Stephen G.
    Bienvenue au Fontainebleau!

    I spent the night of my iconic 21st birthday at a suite in the Fontainebleu and it definitely was a night to remember (or not to remember depending how much you drank)

    As pricey as the suite was, I was kind of disappointed in its magnitude. It's decently sized, don't get me wrong, but I expected more from a suite. (I was satisfied at the two balconys though, one in the living room and one in the bedroom facing Collins). Apart from the size, the room was magnificent. There was an iMac 21 inches on the desk, an iPod dock, a mini bar, a fully equipped kitchen, Starbucks coffee, marble bathroom and a large bedroom.

    The view outside was beautiful, I find views from high altitudes very therapeutic.

    Around 2:15 AM, we went down to Bleu Bar but were bummed to discover they closed down at 2 AM. Strange, as the place was packed with people entering/exiting LIV and business would be booming. Oh well, back to the room.

    I found it amusing that the crowd was filled with ridiculously attractive women, as LIV wouldn't be as kind to you financially if you were a man or an unattractive/decent looking woman (hey, their rules not mine!)

    It was too late to go in the pool, but I was impressed with its enormous size as we walked around it. The lobby was crammed with tourists coming in and out, I think we were the only ones from Miami who stayed the night.

    I left my car here over night, $30. Ouch. (Maybe that's why LeBron James' mother slapped the valet guy)

    All in all, I can't complain. I had a fantastic 21st birthday party but I really have no reason to come back. (unless my nonexistent hip-hop career takes off and I perform at Arkadia)

    16/07/12 | Link | Rating: 4.0
    245. Bramley D.
    My experience was in middle of day, about lunch time. Heavy party scene at pool, many drunk. Singles getting busy in public at the poolside with no regard for children that were in sight (FAR more than kissing). Women with bikinis that had zero fabric on butt. If conservative, never go if have small kids with you. It was almost like bringing a child to a tapping of girls gone wild. Not a good environment for families of small children. We left the area. Yes, this was during the daytime.

    18/05/14 | Link | Rating: 1.0
    246. Maria R.
    Pricey but not classy.
    This hotel cranks up the price of everything for no good reason. For example an egg wrap for breakfast was $22. For that price I expected an exotic bird egg but just got an ordinary egg. Like other yelpers have noticed there seem to be escort-type women working the lobby. I needed a hotel with children activities near the area but other than providing  children activities this is not a good family environment.
    Just beacause you are rich you dont have to come and waste your money here, thereare nicer hotels and classier nearby.
    If you come on a budget, dont. I would like to say this place nickels and dimes you but they quarter and dollar you to the max. . Not coming back unless by myself and on some one else's dollar.

    16/05/13 | Link | Rating: 1.0
    247. Karysa P.
    DO NOT LEAVE ANYTHING IN YOUR CAR WHEN YOU VALET!!!!!!!!!!!!!!! I attended a special event at the hotel last night and decided to valet my car. When i arrived i was charging my phone with my white iPhone cord plugged into the usb port. When i left, my aux cord was unplugged and thrown on the floor, and my iPhone charger was gone!!! I understand its a simple $30 charger cord that i can go buy at the apple store but where is the moral in the employees??? When u visit such a lux hotel u expect that something as cheap as a crappy cord will not go missing! Boy was i wrong!!! It was now midnight my cell was dead and i had no way to pull up directions back home or to call my family. I was so upset that i turned right back from the light on collins to ask the valet about my charger. When i went back, they helped me search the car for it and nothing!!! The young man said basically there was nothing they could do. They did not even offer to replace it or return the $25 fee i just paid for valet parking (plus i gave the runner a $5 tip and he was likely the one that stole it). I was disgusted with their attitude about it! No customer service at all!!! Way to make the hotel look like crap!!!! Lesson to all--- DO NOT LEAVE ANYTHING, EVEN IF U THINK IT IS NOT OF SIGNIFICANT VALUE IN YOUR CAR AT THIS HOTEL!!!!!

    25/04/14 | Link | Rating: 1.0
    248. Anneliese P.
    This review is primarily for the staff at the Fontainebleau Hotel. It's difficult to rate the hotel overall because the hotel itself is very beautiful and clean, exactly what you would expect upon arrival, but the staff is something else.

    I booked the hotel through a travel agent, whom also happens to be my sister, and when we arrived (granted it was about 6am so if I worked there I wouldn't want to be there either) one of our two rooms had no record of being booked. I ended up having to call my sister in California at 3am to fix the situation. The woman who checked us in informed us that the issue was most likely due to the fact that the travel agency improperly relayed the booking information to the hotel (plausible), or my travel agent took my money and ran (obviously she didn't know my agent was my sister so big mistake on her part). Further, she was the lazies employee I've ever encountered. After 20 minutes of talking to her I asked if there was any other way we could look up the room besides the confirmation code like a last name or a credit card to which she finally said yes- She should have offered that as soon as the issue arose.

    Basically to end that whole situation my sister ended up calling the hotel and the person over the phone told her that whoever initially processed the paperwork at the hotel didn't scroll down enough on the document to find the second booking paperwork for the second room. LAZY. The woman at the front desk never apologized for the mistake, but only continued to blame the agency for the error.

    Piece of advice regarding food/drinks/other services in the hotel-DON'T DO IT. Basically, for everything you order there is a "service charge" AKA pre-determined gratuity, of I want to say 18% so what that means is you get a lazy staff because no one is working for tips. A bunch of us ordered food at the pool and 20 or 30 minutes after we ordered and three of the meals came out, my boyfriend asked where his food was. One of the employees got the waitress for us and when asked about the food she said she would check on it, my boyfriend stopped her and pointed out what he suspected to be his food on a tray in the distance. She said that wasn't his food, of course in the long run it was and of course she didn't apologize for this mistake or the wait. To add insult to injury, she charged us incorrectly and had to come back to ask for more money (cash specifically) which just felt shady because why wouldn't she have figured that out before she walked away to charge our cards/cash? Also, I dare you to watch those bartenders outside make your drinks- you'll wait 10 minutes while you're ignored and then they'll tell you they can't make half the drinks on the menu, then when they do make them they'll spill everywhere and fill up the rest of the drink with soda water. Oh yeah, and they'll ask for additional gratuity.

    Perhaps I'm being harsh, but coming from someone who works in the service industry and gets yelped quite frequently, I would never treat my clients the way this hotel treated myself, or the 6 of my other friends (who all also so happen to work in the high end service industry). Like I said, the hotel itself is really beautiful and the beach outside of it is amazing, but the staff is awful and when you're paying as much as you do to stay there, you want at least decent service. The only people who work really hard are the men at the pool and the beach who get you seats and new towels and umbrellas- they work their asses off in that heat and don't complain one bit, most likely because they work for tips unlike the rest of the staff. Unfortunately if I ever go back to Miami I probably won't stay at this hotel.

    23/07/13 | Link | Rating: 2.0
    249. Todd H.
    If you have the slightest desire to stay at the Fontainebleau do yourself a favor and read all of the one (zero) star reviews first. They're the important ones.

    1) I prefer to stay in old classic hotels over new high tech hotels and I'm willing to realize a historic hotel will be, well, old.  That can't be changed by a decorating facelift, it the walls were built paper thin, they will still be paper thin after they put fancy new furniture in the room.

    2) I don't mind paying the price for superior service and a knock-dead ambience.

    That being said, my night at the Fontainebleau was the most hideous I have experienced anywhere.

    1) The front desk staff was rude beyond description.

    2) The price of the room was a monthly Lexus car payment.  The room was the size of a very small guest bedroom in a typical apartment.  The "view" was the parking lot.

    3) When I checked in the clock alarm was blaring in the next room, the paper thin walls made it sound like it was duct taped to my ear.  I called the front desk, they promised to send someone up.  After a while I was calling every few minutes until the late night shift took over at the desk and I was told (in a very condescending way) that they could not disturb the privacy of the guest in the next room.  WHAT?!?!?  The alarm has been going off for hours, there is either no one in the next room, or they are dead.

    4) The air conditioning in my room was set at morgue temperatures and had no guest controls.  The front desk promised a technician would come up to adjust it.  Never happened.

    5) The thought of a dead body in the next room chilling in morgue-like temperatures plus the loud blaring of the alarm lead to a sleepless night staring at the parking lot.  I guess that was my knock-dead ambience.

    6) Although the front desk didn't ask how my stay was the next morning, I volunteered that I didn't sleep all night because of the alarm clock and air conditioning.  The bill was shoved my way without comment.

    The Fontainebleau ... that's my experience, your results may vary.

    14/07/12 | Link | Rating: 1.0
    250. Nicole E.
    Hotel is nice, room is nice. But paying 25$ for a beach umbrella when you pay 700$ per night and a 20$ per day resort fee is ridiculous just on principle.

    Considering the price of food/drinks here, - which have so far all been good- I would expect at a minimum not to be gauged to sit in the shade.

    04/12/13 | Link | Rating: 3.0
    251. Traveler S.
    From the start it is clear the management bad one bad decision after another. The check-in is to far from the main drive and the decor is a hodge podge of bad taste. The only thing that seems to have gotten past the bad taste of the owner is great art!

    The  front desk gave away our room, so they tried to sell use on a great suite by over selling the amenities.... I am still looking for the jacuzzi he promised us! The room had bad climate control and smelled of mildrew and the construction was cheap and  evident  of the owners hubris dispute with the contractor. It seems that all millwork was missing. The door casing was falling off, the kitchenette had cheap formed doors that belonged  in a garage, the bathroom had no countertop, just a pedestal sink with no room for cosmetics. The bathroom had a shelf with dirt painted into it and a hamper from pier one. I suspect that when the owner refused to pay, so the contractor refused to finish.

    And then the food! We paid $75 a piece for brunch. The oysters were old, the bread was frozen, the pasties made were with margarine. For $75 the lack of attention to detail was just to great. The salad bar had chucks of carrots so large you had to cut them, the pizza needs a pizza oven not a microwave. I could go on. It was, rapacious to say the least.

    This place is just not worth the money and is long past it's prime.

    24/11/13 | Link | Rating: 3.0
    252. Katie W.
    We heard a lot about this hotel and how nice it was, even iconic.  The stay was terrible!  Horrible customer service, not attentive at all.  We had an issue with a smoke detector going off in our room and we called, none came for an hour and then they had the nerve to charge us $169 for trying to make it stop!  Managers were unprofessional.  We will never stay here again and we go to Miami 4-5 times a year.

    23/06/14 | Link | Rating: 1.0
    253. Kathleen V.
    I don't mind paying top dollar for anything of quality, convenience, and amazing hospitality. However, Fountaine Bleu staff and hotel made me feel very Bleu....it was the most un-hospitable experience with a hotel I have ever been through. I will never book Fountaine Bleu again. They are rude, I was even called a "loser" by a staff member at one point. It was awful, never again. I am a very successful and young business owner and they have permanently lost all my dollars. None the less, I am grateful to have spent the little  money I did  in order to find out what I really don't like as I have many more future vacations to book that will be of a larger expense. I'd like to keep it classy but this deserves an out of the ordinary FUCK FOUNTAINE BLEU... They'll give you the blues...

    03/09/13 | Link | Rating: 1.0
    254. Natalie L.
    Stayed here this past weekend for a bachelorette.  This was definitely a big spot for bachelor and bachelorette parties.  You won't find the crazy parties here though, you will probably need to travel down Collins to the Shore Club if you want the type of pool party that makes you fear going in the pool water.  You had your clubby music here but it is a much calmer scene.

    Back to the hotel.  When you enter the lobby it is massive, clean, and greeted by friendly workers willing to help you with bags or just point you in the right direction of where you need to go.  When we went to check in and there was a massive error on the hotels part about whose name is on the reservation (after many emails and faxing specific forms).  At one point there were only two of us on the reservation, then later on that night I tried to get more keys and mysteriously I was off the reservation.  So that was a bit frustrating.

    Moving onto the pool.  Massive area and more than one pool.  It's great to not have anxiety about finding a bunch of chairs together.  They have people there to come and set up your chairs and waitress service.  Note a service fee is included when you close out your bill.  Also note this service fee might not be terribly easy to notice if you aren't carefully looking at your bill.  

    We did not get to the pool that early so ended up a bit back from the pool area in a "lawn" area.  Lawn = artificial turf.  Artificial turf + hot sun = much pain for bare feet.  Navigating from the chairs to the pool in 85 degree weather was serious training for walking over hot coals.  I found myself leaping over chairs, running, or taking longer routes to the pool in order to avoid contact with this green hot lava.  Had no one really thought this through?  There must be some better alternative out there.

    BIG BONUS POINTS to the FB for the free fruit infused water by the pool.  The staff is also really good at keep the water filled and cold.  It seriously was a life saver at the pool in the heat and the different flavors every day were really good.

    Now the rooms.  We got a suite and a second room.  They told us our rooms were going to be on the same floor, they didn't tell us that they were putting us on OPPOSITE sides of the floor. Seriously guys?  There wasn't some other floor that had two rooms just a bit closer?

    Anyway, the suite was clean spacious and well kept.  Our other complaint was the AC didn't work as well in the bedroom part of the suite and it got a little hot at times.  The hotel was very good about bringing us extra shampoo and towels when needed.  They even call back to make sure it was delivered timely.

    So in summary, despite all the mix ups, I'd still come back.  4 stars for the nice grounds, decent service, great pool with cold water and plenty of amenities and restaurants/clubs on site (they also tried to comp us a bit for some of the mistakes above).  Minus one star for the mildly unorganized front desk and my blistered feet.

    23/09/13 | Link | Rating: 4.0
    255. Carey A.
    First time in Miami, and we chose to stay at the Fontainebleau for a few nights on a friend's recommendation.  This resort-like hotel offers a little bit of everything from private beaches to the hottest nightclubs in town....the best about it is that everything is right at your fingertips!  

    We spent most of our time out at the main pool & beach.  Although the weather could have been a bit better we still managed to get some sun between all the rain & clouds.  We didn't get the opportunity to try any of the fine dining restaurants, but they all looked pretty good.  We did however get to use the gym, which was really nice!  This place gets really crowded during the weekends due to LIV & Arkadia....lines were through the lobby.  

    We were upgraded to an ocean-view suite due to a yippy dog in the room next to ours.  I guess the owners just left the dog alone and it just wouldn't shut up.  It sucked having just unpacked everything just to pack it all back up again and move, but the upgrade was well worth it!  Our room was gorgeous and the view was amazing!  They even have an apple computer in every room!

    If your goal is to experience south beach then this might not be the place for you b/c it is on the northern side.  However, with all the amenities that the Fontainebleau offers is there really a need to go anywhere else!

    06/11/11 | Link | Rating: 4.0
    256. Rick M.
    Went down for a short medical symposium and brought my spouse for the week.  Had a spectacular time.  Stayed on the resort for the entire week for the most part (other than some shopping), patronized all the restaurants, and both my wife and I utilized the spa & health club.  We enjoyed everything and it was the perfect antidote for a rather cold and damp winter in the NY area where we live.

    A short story about our visit.  We made some new friends ( a couple from New Jersey) during a vacation to Europe last fall and had wanted to get together with them in NYC but lost their contact information due to Hurricane Sandy.  Believe it or not, we actually ran into them at the Fontainebleau the day we arrived !!!  We had a great time catching up and we are seeing them this Saturday for dinner in NY at the Manhattan location of Scarpetta (probably the best restaurant at the resort). Small world.

    In any event, had a fantastic trip and will definitely be back there next year as the symposium will take place during the South Beach Wine and Food Festival just down the road.

    20/03/13 | Link | Rating: 4.0
    257. Monica A.
    Beautiful rooms. Awesome pool.  Beautiful crowd.  Great lobby bar.  It is popping every night.  What else could you ask for.

    25/08/13 | Link | Rating: 5.0
    258. Christopher M.
    After winning a trip here at a local charity event, my wife and I ended up staying here on the tail end of our honeymoon. The hotel is amazing, but the rooms are just rooms. Luckily our room was located above the taxi and valet for LIV, this made sleeping fun. Cars honking and people screaming all night long. We also got lucky enough to have not one but three fire alarms pulled at 3am, which resulted in having security come across the intercom and let us know that everything was ok.

    We did love the fact that you had no room to put anything in a fridge and that the drinks that were in there, of course were over priced.

    All in all you are getting the best of the best with what is to offered, but you do see the small tihngs that make it almost not worth the stay

    22/06/13 | Link | Rating: 4.0
    259. Steven W.
    3.5 Stars is about right:

    4-5 Star public areas with great bars and restaurants
    3 Star Rooms--(Ours had peeling wall paper, an old mattress and wasn't particularly clean...The room also wasn't serviced until after 4pm each day)

    4-5 Star food and drinks at the pool area (but insanely expensive--$43 for a Tuna sandwich and cocktail with tax and included tip)
    3 Star service, at best, in said pool area

    -.5 Star for value (had I been paying)--I was fortunate to have experienced this place over several days for a work event, so I have no complaints... it was a fun resort, with overall nice amenities.  Had I been paying out of pocket, I think the exorbitant costs would have overshadowed the experience.  Meaning it wouldn't be worth it...At those prices, I would have expected perfection in all cases.

    11/04/12 | Link | Rating: 3.0
    260. Caryn L.
    I have never been sooooo disappointed. My dear husband decided to honor my mom, who was recovering from a very difficult  health issue . What better way than a Spa date. My mom, my sisters & I were given certificates obtained from Spa Week to be redeemed @ Lapis at the Fontainebleau hotel. we called ahead twice to confirm the spa accepted spa week certificates and it was confined that they did on both occasions. So here we go with visions of massages, scrubs and facials dancing in our head. After driving for 45 minutes to the spa, when we tried to check in we were told they don't accept them. WHAT! We had $1,200 worth of certificates. Their resolution was to print us a list of spas that accept spa week certificates and let us use their pool after lamenting that they will have to take a loss on the services. If there will be a loss then why not honor our services? Our day was ruined.

    27/12/13 | Link | Rating: 1.0
    261. Gloria D.
    I recently had the pleasure of staying in a suite at this AMAZING hotel and loved every second of my experience. The suite was GORGEOUS, huge, mostly white with floor to ceiling windows overlooking most of south beach. Not a cheap place to stay by any means, so if you're on a budget I would not recommend staying here. They charge for EVERYTHING and the suites will run you in to the thousands just for 1 night, which is to be expected... you get what you pay for.

    The hotel itself is gorgeous, the location is perfect. The pool area is beautiful.

    I cannot say enough great things about this place. This hotel will be where I stay every time I am in South Beach from now on.

    08/12/12 | Link | Rating: 5.0
    262. Greg N.
    Beautiful location, right on Miami Beach.  The pools were incredible, the service was very good.  Pretty pricey but all in all, a great place to stay and see the sights.

    26/04/13 | Link | Rating: 4.0
    263. Marie P.
    The Fountainebleau was very accommodating to all of us and immediately upgraded us to a great suite at no extra charge. The ocean view room was gorgeous!
    The cleanliness of the room and hotel was a 10. The hotel staff was always polite and helpful.

    The only thing is the food at the hotel is a little pricey other than that it was a great great hotel. We ate at one of the resturants the food was good. We also had lunch type meals at Fresh awesome. The bakery had awesome baked goods.

    We really wanted to go to the club LIV but in order to get in they wanted to charge a table, so that was disappointing.

    A lot of pools, hot tubs, the service, the entire atmosphere (music in the background) was perfect ...It's the best place to stay in Miami ...We are planning a return visit, i cannot wait to go back!

    I really recommend it!!! for the entire family =)

    19/04/13 | Link | Rating: 5.0
    264. Kathy G.
    We always stay in my future brother in law's condo that he has in the Sorrento Tower.  It is Gorgeous! It has 2 Queen beds, mini kitchenette, patio, 2 mini closets,  and beautiful bathroom. Mac in the room with internet.  It comes with owner perks too, which include spa passes to get into the gym, a parking space, and access to the owners lounge which has continental breakfast and afternoon snacks daily.  

    The main lobby, and adjoining lobbies to the towers are all immaculately done.  Giant chandeliers everywhere and trendy lighting, posh couches, chairs, and art scattered all over the place.  It will surely give you an eye-orgasm..haha.  It also doesn't hurt that it overlooks the ocean.  

    The staff is very attentive, and there are always people cleaning and buffing the floors to shine like a mirror.  

    If you want pool chairs, just wake up at 7am run down to the pool and drop off some magazines, hat, lotion on top of a couple chairs and your golden as long as you get there before 10:00am or so.  Otherwise you will pay out the nose to get some prime seating by the pool.  

    Lapis Spa is AMAZING!
    FItness Center comes with ocean view
    Restaurants A+++++
    Beach is nice and clean...not too crowded!
    LIV is fun, but totally overrated

    It is expensive....but totally worth it!  What do you expect? You're in Miami!!!

    13/07/10 | Link | Rating: 5.0
    265. Nyota W.
    Fabulous Miami hotel....if you're into paying for fabulosity that is. This place is truly suitable if you need to feel as though you're at a club during every point of your day and enjoy being charged accordingly. I think the best world for it is "Swanky". The hotel is huge and has a bit of swank factor at every option possible. There are multiple clubs and restaurants within the hotel as well as multiple towers. The pool area is beautiful and cocktails will probably run you about $20 at a minimum. I'm also convinced that a meal at any of the restaurants will run you a minimum of $70 per person. The rooms themselves are actually not that amazing, but they are certainly nice rooms and the beds are comfortable. Probably a smidge better than a Marriott room, but at double the price.

    This hotel also boasts a pretty extensive array of conference rooms and options for meetings. These rooms are pretty standard for meeting rooms.

    If you're looking for a more laid back Miami experience, you've definitely picked the wrong place. However with all of the pros and cons of Fountainbleu, I still think that everyone who travels to Miami and is under the age of 35 and looking to splurge should definitely stay here at least once.

    16/05/12 | Link | Rating: 4.0
    266. Mila Z.
    I stayed at the Fountainebleau while for  bussiness  and  pleasure  too.The  hotel amenities especially their gym overlooking the ocean, the  spa was  fantastic, relax  my favorite place . The  Hotel was  always   full noisy, loud, busy  and  the  club LIV  is very  crowded  and  popular,  ok  pools  party  as well.
    The   restaurants at  the Hotel  are  nice, Italian, Gotham Steak ,  i choose  Hakkasan ( asian fusion food) for dinner , the  ambiance, decoration very elegant chic, food  ok.  sophisticated chinese.

    Drinks  at the  bar  on the  lobby  or lounge   $ 21 dollars  yep SIP  a little , i wasnt worry i didnt pay the  bill,  but it  is expensive, also they  have  a great  martinis,  they do, i like  the  services at the Hotel... i will come  back

    My relax time my peace just be there with a beautiful ocean view are  Priceless ....

    08/06/13 | Link | Rating: 4.0
    267. K M.
    All amenities and no service is a bad combo. Restaurants are way overpriced. But valet is the ultimate worst. You pay $40, you at least expect good service. Was told my car would take 10-15 minutes, but it took a solid hour. Could've missed my flight.
    Room was nice, but you got all the noise from the drunkards downstairs. The crowd feels like strippers and pimps who had a successful night and came here to celebrate. As if you took the cast of Jersey Shore to the Hamptons. I vow never to set foot here again.

    24/03/13 | Link | Rating: 2.0
    268. Robert J.
    Conference attendee & hotel guest (5 nights)
    TL;DR- awesome place to stay if you don't mind the expense. Would do again. Pros: amenities are exceptional. Cons: The drink service at the beach was terrible every time, layout of the hotel was poor/confusing, and there were some power-tripping security guards out by the pool and manning the nightclubs.

    If this is what Rich feels like, I want it. FB is about halfway between North/South Beaches; this puts it away from the hustle and bustle, but still only a short cab ride or bike ride away.  This place is basically the destination for mid-beach.  When you're here, you are treated like a King.  Just don't forget to bring your room key around with you when you head out to the pool or the beach.  They really don't harass you too much while you're out enjoying the facilities or just walking around.  Having fruit-water dispensers all over the place was kind of cool.

    POOL: This place is known for it.  It's in most of the photos, and the real thing doesn't disappoint.  So many little pools all over the back yard.  Even a 21+ day bar/pool for those who like to get wild.
    BEACH: Free lounge chairs, pay for an umbrella.  The beach space fillsup quick and if you aren't there early, you might not get a spot.  The drink service was terrible 4 out of 4 times we went (take our orders, not get anything for 30-45 minutes).  Excellent 'scenery', just try not to ogle.
    RESTAURANTS: A bit pricey for most, overkill for the 4 "Signature" restaurants.   The rest are expensive, but fair/average quality.  Solo was a great snack stop for me and we ate at Vida for breakfast twice (Not worth the expense).
    CLUBS: This is a really happening place and so much fun to be here at night time.  It's a interesting intersection between bar patrons, young club-goers, hotel guests, and celebrities.  They all come together in the hotel Lobby, usually late at night.  Arkadia is hip-hop with a predominately Black contingent.  Liv is a primo Nightclub that costs up the wazoo to get in.  If you don't mind dropping $80 to get in, you'll have a great time.  The lines, however, are terrible.  Get in BEFORE 1AM (12:30 is good).

    We ended up getting a free room upgrade due to some check-in problem, and the junior suite was awesome! Totally would have been worth it.

    25/05/13 | Link | Rating: 4.0
    269. Kris C.
    It was October 11 weekend bachelorette party for my daughter, which should have been fun, nice and stress free. From the moment the girls arrived at checkin it was very stressful! I had paid for 2 rooms for 3 nights two months in advance and confirmed a few days before arrival that all names were on the rooms so there would be no problem at check in time. Well they had a problem with who was "primary on the room" and wouldn't give out keys to the other girls who checked in first. I tried to help with speaking to the front desk manager only to be given an attitude that it was my fault for going thru expedia! If they don't like expedia they shouldn't be working with them. After 2 hours of complaining they were able to check in.

    I would have expected better customer service skills from a manager at a upscale hotel like that. It sounds like the hotel is too big for the staff they have.

    14/11/13 | Link | Rating: 2.0
    270. Joshua W.
    OMG! I have been wanting to come here for over 20 years! Folks, this was my BIG birthday trip extravaganza so I picked Miami and aren't I glad I did!! I tried to get a room here but could not,  so I spent my birthday happy hour at 1st Bleau Bar. In the lobby this is an incredible place to see and be seen.  I sat with my birthday martini (which the bar bought me) and chatted with the most charming and beautiful cocktail server. I think  her name was Marianna or something similar. I apologize for not remembering as she was such a sweetheart! The pool area is something out of a dream. All you see is white, blue,and green!!!! Its gorgeous manicured and GAGAGorgeous! I went down to the a bar near the pool, had another martini and listened to the awesome DJ!! At happy hour!! Most clubs here don't even have that good a dj at club time at 12am!!!  

    Fontainebleau...I am returning very soon and will stay here......I PROMISE YOU!

    07/07/12 | Link | Rating: 4.0
    271. Steve S.
    Perfect spot next to the water. Sure, it's expensive but you're on vacation so indulge.

    18/07/14 | Link | Rating: 5.0
    272. Rach K.
    Not bad...

    I didn't actually stay here, so maybe I shouldn't be allowed to review, but I think the Fountainbleau is a lovely hotel with an awesome pool area. It's definitely a place for younger people or I guess old people that still think they're young enough to party with 20 year olds.

    25/06/12 | Link | Rating: 3.0
    273. Ken D.
    Pros: Ocean view balcony. Donuts and gelato at Solo. Gym overlooks ocean.
    Strong drinks, 1950s architecture/Art Deco. Sinatra was here.
    Cons: French fries and espresso cups left in the hall for 1.5 days. Tiny bathroom with terribly positioned door and no tub. Beds were so-so comfortable. Lot of juice heads and tribal arm band tatts. Stripper girls were nice to look at though.
    Went for business. Wouldn't return of my own free will. $24 drinks.

    20/02/14 | Link | Rating: 3.0
    274. Heather A.
    Just came back from here. Such a beautiful hotel, probably the best hotel to stay at in Miami. The lobby is a beautiful thing to see. There's a great bar but doesn't seem to get too packed or crazy (didn't hear any music). The best night club LIV in here so if you're looking for night life its good to have this club downstairs, however it's extremely expensive and sometimes can be hard to get into too if you're not buying bottles or know someone. The pools are great, they have a live DJ on the weekends. I wouldn't recommend going on the weekends to older people as it's a younger crowd. They have about 5 restaurants and all have great food. Scarpetta had some great dishes for italian food. The beach is right there and you can rent little cabanas and they serve drinks all day to your chair. Get down to the pool early to get a spot, pool guys set up your chairs. All drinks and food are very expensive, you can't buy any type of snack or food item at a regular price. Rooms are very clean and comfortable. Has a macbook in each room, however i found the room i was in to be a little small. You have to take a cab if you plan on going anywhere, Ocean drive and all the shops and bars are about a 10 minute cab ride. $15-20 for one way. Alot of employees so the service is fast. They checked us into our room at 11am which was nice since we arrived early. You can get a taxi right away outside, or rent a car because they have a car rental service right in the lobby. Gym and Spa is beautiful. Free Wifi all over the resort which is a plus! There is only one place to eat breakfast or you can grab coffee and a bagel downstairs at the little shop (again, very expensive. two bagels, two coffees and a donut cost about 50 bucks). We spent at least $70 for lunch for three people a day outside by the pool just for cheeseburgers. Drinks were 14 bucks also. Definitely loved the hotel and our stay as i'd recommend it to everyone but if you're looking for a spring break party scene you should stay closer to Ocean Drive in South Beach because nothing is around the resort. Besides Scarpetta, there is a steakhouse and a Chinese place called Hakkasan. We left the resort for most nights for dinner. Also took a cab to downtown Miami to do a boat tour, which was a 15-20 minute ride. This hotel is good if you're looking to relax in luxury and don't mind spending a pretty penny. The pools are definitely the best part!

    14/08/14 | Link | Rating: 5.0
    275. Ara A.
    Great resort. Great restaurant. Great beach and great staff.
    Expensive but worth it.

    16/08/13 | Link | Rating: 5.0
    276. Gato G.
    VALET THEFTS!!! I AM NOT THE ONLY ONE.!!!  I've been a loyal patron of this resort for years, until my belongings where stolen from my car, I went through the standard protocol of informing valet, all managers, police, etc.  Mr Sutter, Mr Wheatly and staff and till this day I have no answers from management, this hotel administration has no hospitality ethics. I find that to be disrespectful, misleading, and unprofessional. I've been duped.

    Fontainebleau Miami Beach 4441 Collins Ave Miami Beach, FL 33140

    23/02/13 | Link | Rating: 1.0
    277. Antonio S.
    Spent 3 nights at this hotel and it wasn't a very good experience.

    It was very noisy as apparently one of the pools is part of a club on the weekends, super loud bad techno music blasting all day. Even if you didn't want to be in the club you had to listen to the horrible music in any of the other pools.

    If you come in with a car you are obliged to leave it in valet parking which is an extra 38usd a day.

    The refrigerator has a sensor so if you pick something up for longer than 20 seconds it will be charged even if you put it back and don't eat it. (There is no space to fit anything else inside..)

    Most of the workers at the valet were very nice when we tipped but some have made us feel a bit uncomfortable when we didn't feel like tipping. (Sometimes we had to wait up to 15-20 minutes for the car)

    The gym was pretty good and had free water.

    The ambience was definitely that of nouveau riche, there was a general feeling that people there were trying to show off how much money they have.

    The beach is great, water and sand are amazing. Seating is available, however if you want shade it's also an extra 25usd per day.

    Personally, I felt a little bit of anxiety as I wasn't comfortable there, whenever we drove out my girl and I agreed that we didn't want to go back to the hotel as it just felt like we had to pay extra for everything else aside from the room.

    Stayed June 2013, traveled as a couple

    05/07/13 | Link | Rating: 1.0
    278. Ann M.
    FB is a beautiful hotel and the hotel staff are very nice. I was expecting more of a snooty staff but they were not at all.  My issues with the hotel are mainly around how crowded it is and the consequences that has on the service, and the experience. The beach was so crowded that you were lucky if you had two feet between you and the next chair. The pool chairs were already set up side by side and it was near impossible to find two chairs together after 10am. Although the staff was nice, they were overwhelmed. It took 30 minutes to get the attention of waitstaff at the beach and another 20 minutes for him to bring it to me, 20+ minutes to get coffee at the coffee bar in the morning, and we there were no reservations at 7 of 8 restaurants  and a 45 minute wait and the remaining one. Also, 4 times over our stay we were charged for things we didn't buy (I don't think it was intentional;  they just were so swamped).

    There is also the issue of the "scene".  We were expecting a calming resort to recharge after a busy stretch of work we've  had. Instead FB was a clubby scene with loud music and a rowdy crowd. This isn't bad thing if that is what you re looking for,  but it wasn't what we had in mind,

    Finally, it is very expensive. There is the room price (almost $600 for a standard room and that is without the fees), but is was also surprised at all the prices of the restaurants and extras.  I would expect a different experience for the price.

    17/02/14 | Link | Rating: 2.0
    279. Ariana G.
    Amazing, everything about this resort was just AMAZING. There is no other resort like it in the area. I stayed in 2 for my trip, Fontainebleau and Grand Beach Hotel. Grand Beach had a better room but was dead by 9pm. Fontainebleue was never dead, always activity in the lobby or pool. I ate at the Steahouse and had the BEST filet mignon and mac n cheese in my LIFE. Pricey but worth every dollar. Their pool parties are the best. Everyone is so beautiful, pull out your best clothes and impress. Liv nightclub is my best club experience thus far, saw Lil Wayne, Jamie Fox, Floyd Mayweather, Christina Millian, and some MIA Heat players. Best night is Sunday, lines get insane, cover is $60 but worth it. You'll get in quicker if you reserve a table or you're on the VIP list; we had neither but were able to get in before others, maybe bc we looked the part? (Again, DRESS to IMPRESS). Paid $22 for a long island in Liv but  I didnt mind. And don't try to take your shoes off in the club, they come around with a flash light and make u put it back on (which i respect). The views are top notch, this is definitely a resort you want to experience at least ONCE -- this is now the only resort i want to stay in when i come down from the weekend. If you're looking for some place QUIET, don't come. If you're looking to be where the life of Miami is, this is your place.

    12/06/14 | Link | Rating: 5.0
    280. Juan S.
    Review for the Public Areas and Pool:

    In-Your-Face, Over the Top, Club-type expereince and LOUD!!!!

    Anything but a relaxing time here.

    15/04/13 | Link | Rating: 2.0
    281. Brenda P.
    I pretty much grew up going to the Fontainebleau as a child. Weekends were spent here as guests or renting cabanas during most summer months. I really mourned the tearing down of some it's iconic features like the main pool cascading rocks and the gigantic mural off Collins. I entered the hotel with great hesitation knowing that everything I knew would be gone.

    First up, the valet area. I was surprised to see that they left the outside pretty much untouched. Not sure they changed much of the doors, gold accents and rails did they? Other than converting the tennis courts and old "spa" tower, the rest looked the same from the outside.

    The lobby is now open, grand and BLUE...or is that BLEAU? with a bar taking center stage of the lobby. (Beware of the large crowds in the lobby on Saturday nights attempting to get into the nightclubs)

    I quickly made myself get over that this was just going to be all different. It wasn't looking too bad anyway. I wanted to hate it but couldn't. While there I was able to dine at all of the restaurants (except Vida) and enjoy the pool area as well. (even if I had to tip the pool guy extra to find me a pair of elusive beach chairs late in the afternoon) I will say that I think the old pool area was more "tropical" and fitting of classic Miami. You just knew the tiki with the reggae bands would be there as you sipped the classic and delicious piña coladas.  I can admit that the allure of the "1990 to today SoBe" madness perhaps needs the pool area that is there today because it's what the world expects: All stark and white. It's not bad. I just can't help but feel like I was in the Miami Beach that everyone else now considers to be just "SOBE" and not the Miami Beach that is home to me (this hotel is not even in SOBE!) but I digress...

    Service all over the hotel was great! The restaurants were easy to fall in love with especially Hakkasan. I have reviewed those here:

    Hakkasan

    yelp.com/biz/hakkasan-mi…

    Scarpetta

    yelp.com/biz/scarpetta-m…

    Gotham Steak

    yelp.com/biz/gotham-stea…

    I was lucky to stay in a one bedroom suite in the Chateau building. The room was beautiful, spacious and with more than enough amenities including an Apple computer! The decor is beautiful. Yes, it's stark in most public areas,but  the interior corridors and rooms do not reflect any coldness.

    To summarize I will say that you have to stay here at least once in your lifetime. Regardless of how nostalgic I feel about this new version of the Fontainebleau, it is still a top notch hotel. Just know that it is huge. There will usually be a ton of people everywhere and it is very pricey. It has 6 pools including a cute beach entry kiddie one with a slide. There are guards on weekends at several check points making sure everyone there is a hotel guest and asking to see your key. The restaurants like I said are all great so you can actually stay and dine on the premises if you don't feel like leaving. But, make sure you make reservations as most of these restaurants are sought after by locals as well.

    The back of the hotel faces the boardwalk which takes you all the way to South Beach if you wanted to walk/run it all the way. The boardwalk is one of my favorite places on earth! Thankfully THAT has not been renovated too drastically.

    The location of the hotel is ideal. Easy accessible via 95 from the airport. It is minutes from South Beach or even the Design District. Infinite possibilities abound! Not sure if it's new and "improved" but it is certainly a Miami Beach icon. Miami Beach has a lot of nice places to stay but there is no other like the Fontainebleau ;a giant with great roots!

    11/01/12 | Link | Rating: 5.0
    282. Lily D.
    I totally agree with Victoria K. There are much better places in the Miami Beach area. The hotel is lovely and the spa is outstanding too. But....it is TOTALLY over priced for the service and accommodations you receive. The food services are seriously lacking. From room service with cold French onion soup with no spoon and a piece of rock hard cheese on the side to pieces of nylon twine found in our burrito bowl at Fresh to waiting in the lounge for our table at Scarpetta with no bartender to serve customers, at least for the 25 minutes we waited for our pre-reserved table. We had to seek out service at just about every eatery we went to at the resort. We expressed our disappointment at check-out and were told that they would definitely make a note of it. We walked away thinking....hmmm yeah right!

    16/09/14 | Link | Rating: 2.0
    283. Danielle P.
    The best resort in Miami. You never have to leave. Its beautiful, the staff is friendly and helpful. My 3rd time there and I can't wait to go back. If you want to leave the resort, its a short cab ride to south beach or you can walk on the boardwalk, its not far to the other hotels. Definitely stay in the suite, great views and can't hear any neighbors.

    16/09/14 | Link | Rating: 5.0
    284. Michelle M.
    Very Miami-upscale, classy, and sexy, and something for all.  Lots of space for conventions and business, but even more space for parties, dancing, and drinking.  Relax by the pool, or right on the beach just across the boardwalk.  Not all the views from every room is superb, but that's to be expected really.  Get your exercise in at the hotel gym, or just a 3 mile walk/jog to South Beach!  My group walked down the boardwalk to South Beach where the popular bars are, hit up lunch specials and happy hours, so the walk back didn't seem so bad at all!  Once the sun drops, the lobby gets very busy and loud, but that's to be expected as one of Miami's hottest clubs, LIV, is at this hotel.  I wouldn't recommend this for families, but that doesn't mean the kids won't still be able to have a good time at the pool or beach!

    08/07/13 | Link | Rating: 4.0
    285. Neda S.
    I stayed at Fountainebleau for a 5 day girls getaway. My initial impression of the hotel was really bad! The lady who checked us in was pretty rude and short with us at first, but when she eventually heard us mention yelp and tripadvisor she changed her attitude. We had oringially booked a junior suite, but she upgraded us to a regular suite, which was amazing!

    Some tips... unless you want to stay up all night, DO NOT get a room in the main tower. We stayed in the Sorento tower and it was great! Ask for a pool view because the other side of the tower faces a building and gets no light. Drinks by the pool are very weak so either take your own or be prepared to pay a lot for a decent drink. And if you want a spot by the pool you have to get there by 8am.

    Overall, not a bad hotel but also not super amazing.

    13/06/13 | Link | Rating: 3.0
    286. Kitty M.
    Stayed here with my boyfriend for 3 nights in October.

    It was a wonderful experience. Staff was all very friendly and upgraded our room. The room was amazing with a great view. Very clean. Close to the beach. Nice pools. No complaints.

    Stay here, you won't regret it.

    The only con to this place: it isn't a walkable distance anywhere. You'll have to take cabs or rent a car if you want to explore. We rented a car for the weekend so this wasn't a problem during the day... but at night when you're not sober and trying to get some food that isn't room service because you balled out-on-the-first-night-and-felt-limitless-until-­you-checked-the-room-service-bill-the-next-­morning-and-realize-you-gave-the-staff-an-­excessive-$20-tip.... you'll have to find an alternative means of sustenance via delivery.

    But room service was delicious.

    03/04/14 | Link | Rating: 4.0
    287. Jonny D.
    Dear Conference Organizers:

    If you're trying to do business here you're probably laboring under the assumption that Fontainebleu is a classy place for grown-ups.

    This is not the case. This is a hotel for when the Hooters crowd gets into a bit of money and puts down its collective Miller Lite in exchange for some kind of frozen cocktail with a piece of fruit in it.

    This place is for Jersey Shore's GTL crowd to YOLO, and living once for them entails drinking until you vomit, preferably at 3am while the adults in the room next to you are trying to sleep to prepare for the conference tomorrow.

    The accommodations are lacking some of the functionality of, say, a Days Inn. These functional amenities are cynically replaced by a nearly useless status symbol (an iMac with which you can surf the internet. Thank you, I didn't already have a phone and I certainly wanted to spend my entire expensive stay in my hotel room reading the front page of Yahoo!.) Among the missing amenities: no mini-fridge (you can however ask for one at the front desk claiming that you have medical need for it), no microwave (nowhere on the premises, in fact, is there a microwave, the better to force you to toss your leftovers and go to one of the on-premises restaurants), no in-room coffee (in order force you to buy a $5 cup from the coffee shop downstairs).

    Which brings me to my last point--this entire structure is a cynical attempt to force consumption, from the lack of in-room coffee to the circuitous route you have to take to get to the pool area (you have to walk by two restaurants and shopping).

    Despite its pretensions of luxury, this place is a beggar constantly berating you for not showering it with hundred-dollar-bills. It's about as subtle about it, too.

    19/03/13 | Link | Rating: 1.0
    288. Tim T.
    I travel all over the world and can honestly say I have never experienced such complacent disorganization in my life. I was locked out of my room. it took 2 hours to get in. the sheer lack of caring about the situation which was 100% their fault staggers the imagination as my kids stood around in there wet bathing suits. The compensation? about 5% of my bill. This is a hotel that makes an effort to do as little as possible.

    07/04/14 | Link | Rating: 1.0
    289. Sabrina L.
    Spend the weekend here for a Mini Staycation and had a great time. The layout of the hotel reminds me a lot of Vegas, the pools are great , had the opportunity to spend some time at the Arkadia Pool ( that's where the party is at) but you can also go to the Guests only pools which are much more relaxing.
    The Cote Pool Bar has great food! We tried the bruschetta and Ceviche which were quite tasty and fresh. Drinks are good too..but do expect to dish out the cash. Things here are not cheap.
    Our suite was spacious, the decor was modern and the Apple Laptop was a nice touch.
    Overall, we had a great time. Nice resort to get away, even if is just for a weekend.

    07/10/12 | Link | Rating: 4.0
    290. Poppa t.
    Awesome place to beach and pool all day and to stay away from the touristy area of south beach. We had an awesome time just looking at the amazing view from the balcony and swimming in the ocean.
    I read many reviews but was still surprised by the expense of everything. The coffee shop is the most economical place to grab something to eat with bagels and muffins. I don't know how the same place can sell muffins for $3-$4 and the. Bowls of melon or berries for $13. Crazy.
    Cab rides into southbeach and a meal there will be work out the same price as eating at the restaurants so if you fancy something different. Go into town.
    Our suite in the Sorrento tower was awesome. Came with fridge so we stocked up on beer, fruit and other bits from the Primo market a couple of blocks away.
    No need for a car, the added gratuity is the same everywhere in miami beach. Suck it up.

    18/08/13 | Link | Rating: 4.0
    291. Jimmy B.
    I arrived in a funky cab whose door wouldn't open from the inside. It was hot, humid and no air conditioning so I was hoping the hotel would be cold.

    The check-in desk is in one tower and when I got my room assigned I had to head over to a different tower. It was a hike dragging along a backpack, laptop, suit and carry-on  luggage. I was drenched by the time I got to my room because I had to walk outside to get there.

    The room was very nice and I had a beautiful view of the pool and ocean so I was happy about that. Too bad it rained while I was there.

    The biggest issue I had was the toilet was slow and you had to wait about 15 minutes before flushing a second time. The shower was also not draining so the water pooled up at my feet. I called to get it looked at and it was fixed that evening while out to dinner. Well, the toilet was fixed. The shower wouldn't drain at all.

    This seems like a nice hotel, but I would not pay my own money to stay here. I was there for a conference so my company paid a reduced rate. The restaurants inside the hotel are too expensive although I did have two good meals.

    The nightclub is supposed to be the hottest anywhere, but at $50 cover charge and the fact that I was sick and on antibiotics it wasn't very appealing to me. I hear the scenery is really nice though.

    I've stayed in other high-end hotels and have never come out feeling like the value was there and this place hasn't changed that opinion. next time I think I'll try to get closer to the strip where all the restaurants and bars are. It's a completely different atmosphere.

    14/11/12 | Link | Rating: 3.0
    292. Marissa R.
    I recently stayed at the Fontainebleau for a girl's getaway week. It is located a little north than south beach, but only a short taxi ride away. The hotel was very sophisticated, classy, and airey as you walked through the front entrance. The room was clean and fresh, we just booked the lowest end room bc we figured how much time are we going to be in the room anyway!? However, it had a great view of the bay and the front of the hotel. In the room, I wish there was a coffee machine, microwave, and refrigerator to put my waters and drinks, instead of a mini bar & mini fridge full of alcoholic beverages that we were not going to buy. The bathroom was clean and the shower was very spacious. The hotel staff was very prompt when I called for extra towels too. In the room there was also an IMAC for the guests to use and free wi-fi which was a plus bc I had to access my emails and work.

    We went to the pools most days and they were fab! The pool boys laid your towels out for you, took pictures, told you where to get the best sun! They were great, they continue to check on you throughout the day. All around the pools was water with fruit stations. This was nice because i was not buying $12 drinks all day. They have these cabanas and pool side seating that are very cool, however quite pricey. On their  private beach, your chairs are included in your hotel fee; I believe you can rent an umbrella for $27 a day. They have an amazing gym that overlooks the pools and ocean. A great view when you're running on the treadmills.

    FYI: Everything in south beach, Fontainebleau not excluded has a 18% service charge. Since I frequent Miami quite often, I was aware of this charge, however for the others they were unaware. If your not looking to spend money, then south beach is not for you!

    30/05/13 | Link | Rating: 4.0
    293. Owetta T.
    Stayed here to attend the Robin Thicke Pharrell Williams concert and it was pretty fun and I enjoyed it. I got to take picture with both but was too busy running my mouth to say anything to them. I had a blast laying by the pool, eating, drinking and just relaxing. I liked it so much that I am moving to Miami in a few days. :)

    02/04/14 | Link | Rating: 4.0
    294. Alexa A.
    This hotel is beautiful i loved it so much what i didnt like was i wasnt close to anything and had to take cabs everywhere. But the rooms here are very nice with apple computers and a tv in the bathroom. I never wanted to leave here, kim kardashian was there twice while i was staying here

    25/04/14 | Link | Rating: 4.0
    295. Rebecca S.
    My friends and I came here for my bachelorette party and the valet took 45 minutes to get our car so we could leave.  We asked repeatedly if they could make sure it was coming because we had to get to my bridal shower.  I finally got angry and asked for a manager who said, sorry.  Totally didn't care that I am now speeding to my bridal shower because there is no way we can get there on time.  I know some people exaggerate on these online review sites but when I say 45 minutes, I am not exaggerating.  They just want your money they don't care how your experience is.

    27/04/14 | Link | Rating: 1.0
    296. Tiffany U.
    I'm a local & a couple times a year, I'll stay 3-4 days on the beach to break away from everyday Miami life. I've stayed at the Eden Roc for the last 16 years or so, but this time we decided to try the Fountainblue, to check out the remodeling that had been done & the children's slide was also appealing for the children. I found the Fountainblue to be VERY high in price and not worth it in value. It's vacation I don't want to wake up
    early to be able to get a chair by the pool. There's way too many people at this Resort. What's the sense of a beautiful pool if you can't find pool side chairs to enjoy it. I'll be going back to the Eden Roc, where it's just as nice but way more peaceful & relaxing.

    27/07/13 | Link | Rating: 3.0
    297. Sean R.
    Absolutely beautiful resort.  I stayed here for one night on business.  The resort was packed in the middle of the week on a Wednesday with tourists.  
    My room was very spacious and clean....loved the balcony overlooking Miami beach.
    The resort staff were friendly and courteous and the bar staff in the lobby were absolutely delightful.  All in all a very nice place to stay.  I would stay here for a pleasure trip most definitely.

    14/08/12 | Link | Rating: 4.0
    298. A R.
    Until recently I had only heard of the reputation of the FB. You know, it's sort of known as the Vegas-sized hotel at epicenter of the the whole Miami-South Beach-pretty people with attitude thing. I can now confirm that it is, in fact, exactly what it is. But, guess what? That does not stand in it's way. What the FB gives up in size and scale, it makes up for in hospitality and unforced friendliness of the staff. At least that was my experience. Note: don't go to the FB on a budget; it's way expensive. Luckily, I was there for a business meeting and was lucky enough to enjoy a wonderful suite in the Tresor Tower. If I wasn't on the company dime, I could not afford to live the lifestyles of the rich and famous at the FB (the nightly late evening lobby bar scene is classic: the ratio of middle aged business to female 20-somethings was off the charts).

    Several items to note:

    - The gym at the FB is outstanding. The best hotel gym I have ever seen.

    - The hotel conference food was phenomenal and very well presented. The opposite of rubber chicken.

    - The overall cleanliness, hospitality and attention to detail throughout the entire facility.

    For these reasons and many more I can understand why the FB can charge the prices they do. However, if you get a chance to be a guest at the FB, I highly recommend the experience.

    21/10/13 | Link | Rating: 4.0
    299. Michael W.
    Love the Fontainebleau!!!  What is there not to like?!  This is THE place with the hottest night club, awesome restaurants, and where you can spot a celebrity at any given night.  So many beautiful people here and such a cool, sexy place to be!  The pools are beautiful, the bar in the main lobby is the best place to people watch and at night the floor illuminates blue!

    08/07/13 | Link | Rating: 5.0
    300. Elsa M.
    Honestly, I think this was the most terribly over-rated hotel I have been to in ages. The common areas are amazing, yes.  The lobby is killer and a great place to be seen and be seen.  The pool is crazy beautiful and definitely a focal point.  But - that's where the great things end.
    The rooms are not hot at all and honestly, quite boring.  The bath amenities suck and the hallways look old.  It's like all the major renovations were reserved for the common areas alone and the room have been touched since 1988.
    For all the money that we spent to stay here, I definitely expected more.  I'd come back to the Fountainbleu to party, but I would definitely skip staying here.  Miami is filled with beautiful hotels that actually have beautiful hotel ROOMS!
    P.S.  The front desk staff is mad rude. BOOOOO!

    15/05/12 | Link | Rating: 2.0
    301. Raymond O.
    Stayed here last week.  The hotel is nice but way over priced.  Room service food was terrible and way to much.  Location is convenient.

    25/04/14 | Link | Rating: 4.0
    302. Jenny N.
    We stayed here during Labor Day weekend. We had the Oceanview Suite with a balcony and it was spacious and comfortable complete with a fridge and microwave. Parking is valet only all the time, so come prepared with tip $$ every single time you leave the hotel. Service from everyone at the front desk, concierge, restaurants, cafes, beach staff, and poolside staff were all pleasant and professional.

    We enjoyed the multiple pools at the resort, and especially liked how the beach was literally right there. Definitely a lot better than South Beach, although South Beach was nice as well mainly because of its location.

    We ate at 2 of the restaurants at the hotel and both were fantastic. Service and food were outstanding.

    Definitely a hotel to stay at if you're willing to splurge for a nice resort with a party vibe in the Miami Beach area.

    14/09/13 | Link | Rating: 4.0
    303. Grace L.
    If you're single and/or under 30, this is the place to stay in Miami. It's POPPIN'!

    The pool scene is off the hook. Think Vegas in Miami. Clubs are also the IT spot to be.

    03/10/12 | Link | Rating: 4.0
    304. Roshni P.
    Great hotel and pool. Be prepared to open your wallets though. And sometimes it can take a while for your drink to get to you at the pool it maybe quicker to walk yourself to the pool bar. The food there was all great. And Iiked having a Mac in the room of course my company paid for the use of the internet and Mac so that helped otherwise I'd probably skip paying for it. Especially if I was just out to have fun and forget about work.

    05/05/14 | Link | Rating: 4.0
    305. Vadim F.
    This is an amazing hotel. The staff are great, and aesthetically this hotel is great. Not to mention LIV nightclub is apart of this hotel. The pools are wonderful and the beach is mediocre. Location SUCKS and far away from ocean drive and All the Sobe activity. If your going to stay at the resort the entire time, this place is a must. If you want beach, restaurants, south beach experience, be prepared to get a grueling cab ride or have a rental available to you! 4 stars because of the beach coverage being poor, and terrible beach restaurant service. PS. The AC is amazing, and the views are out of this world perfect!

    30/09/13 | Link | Rating: 4.0
    306. Samantha G.
    Checked in very late as i flew in and went right to the heat game..so didn't even make it to the Fountainbleau until 11pm..was upgraded to ocean view suite upon check in. Own private dining room, living room, 2 bathrooms..i mean what else can a girl ask for? Hakkasan restaurant was amazing, highly recommend just use open table to check for reservations as even if they say they are full i notice time slots open up if you keep refreshing the app. Also there's a great lunch/bar area past the pool called La Cote.cute vibe but as with anything with this resort quite a trek around. If you need to get a workout in, the gym was not your atypical closet of a gym with bad equipment..Seemed to have everything i could have needed at my regular gym except for Sauna/Steam room, womens locker room..(assuming Spa has this but gym does not have its own). There was an IT conference while i was staying and wasn't huge deal but they had the whole area blocked off every time i went en route to the Versailles tower.

    11/10/14 | Link | Rating: 5.0
    307. Rebekah T.
    Just wow. The Fountainbleau is ah...mazing, so was our FUN day at the beautiful hotel. We heard about a big pool party at the Fountainbleau, so we headed over. This was more than a hotel and more like a luxurious resort.

    Beautiful elegant lobby, a nightclub that features the best DJ's from all over. The slick white towers, combined with lots of open areas, windows and light. This hotel is classy. We made our way to the pool.

    Beautiful people everywhere, dancing and good music, cocktails and cabanas. Sexy everywhere and beautiful pool area to fit such a Pool Party. We met up with some hotel guests that took us to the private pool areas and beach. I laid out in the beach beds and jumped in the ocean, too nice to pass up acting like a kid in the water. We took pictures and just enjoyed the sun.

    We went up to the room for a late lunch and ordered in food. The hotel not only has restaurants inside, but they also provide you with outside delivery menus. We ordered almost one of everything. Delivered right to the front lobby.

    The thing that will always stick with me is the amazing view from the suite. I couldn't take enough pictures and absolutely loved the Miami breeze from the 20th floor patio. I'd love to stay here some day, until then I'll just have to keep these memories. :)

    11/07/11 | Link | Rating: 5.0
    308. Jan N.
    Uh, my feet are on fire on this Brady Bunch astroturf... please find a cabana boy so I can find a spot in this ridonkulously crowded pool area!

    My only experience in the Fontainebleau Hotel was in the pool (and the Spa, but that has it's own review). Very nice outside area, large, bar close by, all P. Diddy white party swag type -you know, baller style.  A really nice pool - if only there was enough space to enjoy it!

    They must have a thousand lounge chairs out there, and it's still not enough. A friend and I tried out their pool after our Spa treatment (eh), and had a terrible time trying to find a spot.  We eventually called over a cabana boy (sorry, are they even called that? I watched too many Saved by the Bell beach club episodes) to help us locate some chairs for us.  It was sooooo packed!  Luckily, there were two available amist the sea of other chairs, lined up so close together you can clearly hear you neighbor's conversation.  The only thing missing was to lean over toward the stranger, start braiding her hair, and gab away like old girlfriends.

    And when we finally took a dip in the pool, I was so lucky to have children all up in my personal space with their floaty noodles.  How tres chic.

    11/08/12 | Link | Rating: 2.0
    309. K T.
    Only stopped off by the lobby so take this with a grain of salt, it's very grand but a hodge podge of people from the burbs and city. Mostly looking for celeb citings or are close to famous perhaps. Crowd wasn't unattractive it's such an odd mix of people.

    11/10/14 | Link | Rating: 3.0
    310. Noel M.
    Please see detailed review below

    We checked in on Thursday morning and stayed through Sunday. The front desk accommodated us since we had a red eye flight. Great customer service. We changed and headed straight to Vida for breakfast. Service was mediocre and not many options for breakfast. Coffee was confusing since they brought out a pot , but charged based on who filled up their cup. Would have appreciated the clarification.

    We headed to the pool and enjoyed several days of lounging between the pool and the beach. Great service, but it's very slow, so be prepared to wait. If you can't, head to Fresh and get something to go and save yourself the service fee.

    La Cote is a great spot to have lunch and enjoy the view of the water. Enjoyed a few entrees there. The lentil salad and burger were delightful.

    Heads up: not a lot of gluten free options around the hotel. Room service had more to offer.

    Room service is prompt and efficient. Great communication and customer service.

    Room was great and always clean. We had quite a few knocks throughout our stay, but none the less enjoyable. Extra towels were always sent up very quickly.

    Pools are beautiful and spread out. Plenty of options. The 21 and up pool leaves more to be desired.

    The beach was the best part ! The boardwalk is fun to walk along too.

    Overall enjoyed our stay and access to the restaurants. Everything was expensive and not much around the hotel. Pack snacks or be prepared to throw down some cash.

    I hope to come back!

    07/05/14 | Link | Rating: 4.0
    311. JJ R.
    Iv stayed here several times for a week at a time in their resort condos. I like having a kitchen and clothes washer. Feels more like home. But the hotel is nothing special. It's beach is unimpressive. They nickel and dime you. It's over priced due to the hype of its name. But the worst part is the horrible non stop noise they consider music and the actual crowd. It feels like being on spring break or at Vegas rather than a luxury vacation. Can't enjoy laying by the pool because of the loud obnoxious "music" being blasted through lousy speakers making it come across as just base. The crowd are young party kids or older people who think they are still teenagers.  Someone said it best: "it's the official hotel of pimps and hos!"

    01/11/13 | Link | Rating: 2.0
    312. Mila S.
    Worst customer service at the front desk ever. The manager Taisy Bastos is unprofessional, impolite, very rude with customers. Instead of trying to help customers, we been offer to cancel our reservation and basically wanted to get us out on the street . And this is we came to celebrate our anniversary. Not to mention that we are paying for one bedroom suite.

    29/11/14 | Link | Rating: 1.0
    313. Luke S.
    My wife and I were here for 3 nights in May and we enjoyed our stay. Very large and well kept property, spacious pools, many amenities, on the beach, variety of restaurants, in room dining and I feel the price was fair. Keep in mind - this is a resort. If you plan on staying in one location with everything, this is it. Friendly staff, spacious rooms, very clean, total hotspot - all good. It becomes a pain if you want to venture off the property, it's about a $30 cab trip (round trip) to Ocean Drive.

    23/06/14 | Link | Rating: 4.0
    314. E T.
    I should note that I originally wrote a much worse review of this hotel due to the fact they overbooked and bumped my advanced purchase reservation and tried to give me a worse category of room and call it an 'upgrade'. Which pretty much destroyed an article I was working on about a family trip.

    The manager contacted me a few days after my review was posted and offered me a discounted rate and a resort credit if I gave the hotel another shot in the future. At first, I was insulted by the offer because of the horrible experience I had the first time ... literally having to leave the hotel and cancel the reservation at the front desk. Why would I want to return to the hotel and run the risk of it happening again, much less take the gamble at my expense (albeit at a discounted rate)?

    The more I thought about it though, this hotel is a very historic property and one I would like to give another shot. So, perhaps the next time I am in Miami on business, if the discounted rate is reasonable, I will give another chance to the Fontainbleau and see if they have their act together.

    I won't lie ... my trip to Miami was spoiled by the Fontainebleau the last time I was there because of the overbook/bump. And I would caution anyone about possibly running into the same situation. However, if I have a great stay the next time I am in the area, I will give them credit where credit is due and post a glowing review then. At the very least, I can say that the actual Manager (who seems like a class act) did a good job of following up and showing concern about a negative incident that happened after my review was published. I wish this concern happened at the actual time I was trying to check in ... but better late than never.

    Hope to be leaving kinder words in the future, the second time around.

    23/07/13 | Link | Rating: 2.0
    315. Mike A.
    This place is the best spot in SOBE. It has everything you need in one place: beach, restaurants, clubs, AWESOME Spa and more. During hurricane Sandy they went as far as to give us the penthouse where the file "The Bodyguard" was fined at no additional fee. The place is not cheap but what is in SOBE anyway... Even has pool parties with good music to chill with.
    Top notch totally worth visiting.

    26/11/13 | Link | Rating: 5.0
    316. Kate E.
    Beautiful pools, beaches, great food, decent gym, awesome
    Spa!

    08/10/13 | Link | Rating: 4.0
    317. Temma D.
    Pretty much only lost .5 stars because outside of the resort nothing is really fully in walking distance.  Yes the food is amazing (it d*mn well better be for what we pay not only to stay there and food... a $20-25 salad... ijs)

    Lost another .5 stars because of house keeping.  We asked them to come back in an hour (which they did) but my friend had injured herself and asked them to come back, the lady had the nerve to argue with us.  Then didn't vacuum or anything. Only happened 1 of the 7 days we were there so it was forgivable.

    Otherwise it is very much so a luxury resort.  The gym and pool areas are amazing.  LIV is a bit ghetto on Sundays and a bit overrated but the view is AWESOME.

    Anything we asked for was brought up in a timely fashion including bandaids, water, room service etc. Front desk always amazing as well as every hotel employee

    08/01/14 | Link | Rating: 4.0
    318. Miss B.
    Love this place, definitely a hot spot with tons to do. The food is just ok, but if you're hungry and trying to lay low on your trip, the food is edible enough. Pricey though. Highly recommend the one bedroom suites (condos for rent) with ocean or canal views, beautiful and worth it. If you want to have a group of four, there is plenty of room and the pull out couch beds are completely cozy for adults or kids. Nice kitchens in these suites, set up is very comfy. iMac in the room, flat screens, nice sound system, etc. Two full bathrooms, lots of closet space and washer/dryer in units.

    26/05/14 | Link | Rating: 4.0
    319. Tara T.
    Visit the Spa!!!  I spent a day at the pool and spa during Spa Week July 2014.  The place is amazing.  Great steam rooms, pools, hot tubs, showers.....I wish I could have stayed forever.  Had lunch at the pool.  Delightful day!

    01/08/14 | Link | Rating: 5.0
    320. Hong P.
    a group of us stayed here while in miami. its huge. and ridiculously cool.
    but i literally paid just under $600AU a night to sleep on a flimsy roller bed.
    the bed was huge which meant i was unable to get onto it without assistance! super devasted!
    when i asked if there were any other rooms with lower beds, i was snobbed off and told all their beds are the same and the only thing they could offer was the roller bed. i just had to shrugg it off, but it wasnt so bad considering i barely spent any time there sleeping!!
    i did however, suggest that they mention that to people booking the "disabled access" rooms in future.. as i can imagine others wouldnt shrugg these kinds of things off like i did!
    other than that one small problem, it was great. amazing views from the hotel, crazy amounts of pools, awesome japanese restaurant where it was extremely dim and the menus were lit up, huge hotel bar and lounge.. the list goes on!

    15/05/14 | Link | Rating: 4.0
    321. Derek S.
    Stayed at the Fontainebleau for 3 nights and it was definitely a treat. Upon arrival, the front desk was slightly hard to find as it was around the corner by the side entrance.

    Check-in was friendly and was upgraded to an Ocean-front view room with a Balcony. The room itself was remodeled and included an iMac computer in the room which was definitely helpful.

    Internet was complimentary although the net did sporadically go out while trying to upload pics to Yelp!

    The bed was very comfortable and was a pillowtop coil mattress.

    The balcony had a beautiful oceanfront view. The hotel set a feature where the A/C is disabled whenever the balcony door is open.

    The bathroom also had a TV so you could enjoy while getting ready in the morning.

    The shower had great shower pressure.

    The only downside is the price of the mini bar. $10 for Voss water and $6 for juice...

    03/02/12 | Link | Rating: 4.0
    322. Michelle B.
    I was lured to the Fountainbleau for the first time by three things: 1) Labor Day Weekend, and I didn't want to stay home; 2) I didn't have enough money to go far away; 3) Robin Thicke, Pharrell and Blurred LInes concert.

    So me and a good friend drove the hour to the Resort, and I was impressed by the beauty of the lobby, the expansiveness of the pools and the variety of the services. First, the hotel is gorgeous and is still undergoing more renovations. It's everything you would picture in a South Beach resort -- lots of water, places to lay in the sun and plenty of ways to part with your money. I reviewed the club Liv (meh!), so read that for more details.

    Here's what I loved:
    1) I'm an exerciser -- so the gym was clean and complete with great ocean views when on the cardio machines. There is a boardwalk along the beach that goes on and on and was packed with runners, walkers, skaters and joggers. Plus, easy access to the beaches.
    2) I never did get in the pools, but the pool service looked fantastic, and I thoroughly enjoyed all of the spa water they had available. Watermelon water was my fav.
    3) The concert, featuring Robin and Pharrell, was on-site and part of the BleauLive package, making check-in and reservations a breeze.

    What I didn't like:
    1) You PAY for everything, except the water. My God, $12 for a glass of Reisling. Really?!
    2) The outdoor concert was designed to make people sick and pass out. Hot sun, long waits for the talent to hit the stage, no shade, lots of liquor and crazy humidity made for people literally passing out. Not good. Sue-worthy experience.
    3) The service at the on-site restaurant Le Cote was stupidly slow. And with mosquitoes and biting flies eating me as I was eating dinner, it felt like some kind of luxurious torture. I have the scars to prove it.

    And nothing against the Fountainbleau, but I coined a new phrase for South Beach after that weekend: "Miami Beach/South Beach is the ass-iest place in Florida." So be warned. It's all out there for the eyes to see, and you can't un-see it.

    05/09/13 | Link | Rating: 3.0
    323. Connie A.
    We came here for a Bachelorette party... everywhere we went, I felt like we got special treatment around the hotel. They truly try to comfort their guests (which I would expect judging from our hotel rates). Although it was chilly and cloudy the majority of the time that we were there, the pool and hot tub was great. The "towel boys" (Sorry! I don't know what else to call them!) helped us when we were checking it out outside and looked for a spot to fit all 7 of us girls in the sun.

    At night, the lobby is a giant bar (literally). And obviously, the Fontainebleau yields one of the hottest nightclubs in all of Miami. This hotel never seems to sleep but hey, that's Miami for you, right?

    My only complaint is that there are no little restaurants outside of the hotel. Since it's resort style, I assume that they truly want you to stay in the resort. The popular places that we did wanna go to were at least 15-20 minutes away. We were disappointed in that respect, plus there wasn't really anyone at Concierge all the time so that we could ask questions.

    08/03/13 | Link | Rating: 4.0
    324. David L.
    The hotel was nice, and when you check in, make sure you throw your cash in the air because that's how ballA  you are!

    Hot girls walking around, nice pool area and sandwiches that cost $20.  What else can you ask for in beaUtiful MIA!?

    08/01/13 | Link | Rating: 4.0
    325. John H.
    Great architecture and nicely remodeled but way too many people - almost circus like.  11 nice pools but all are filled with kids.  Great gym and spa - at least the kids are kept out of these spaces.
    Big negative is that it is simply too big and not relaxing because of the sheer number of people in the hotel.  Expect to wait in long lines to check in.  Also long waits for the elevators.
    Not a place for savvy travelers or those that want a kid free vacation.

    21/07/14 | Link | Rating: 3.0
    326. Claudia A.
    I guess that management expects you to be so plastered that you won't remember your stay because their beds are uncomfortable, their towels are sandpaper approved and your sleep time is absent secondary to the club music booming in and in the morning (7am) the cleaning staff vacuuming. Won't be coming here again.

    21/06/14 | Link | Rating: 2.0
    327. Jessica E.
    I decided on this resort after much internet research. The pools and beach access are amazing. The rooms are extremely underwhelming.  I would rather them skip the phone and television in my bathroom for extra space in the room. We stayed in a room with a city view and it was just as gorgeous as seeing the beach everyday. The hotel does add gratuity to everything and there is an additional $20 a night when you check out.  Be prepared to pay a little more than necessary for the small things. I only ate at la cote and the steakhouse. La cote was great for lunch and steak house was okay. My steak was perfect, however my octopus was over cooked and the spinach side was destroyed with too much salt.  Overall the grounds are worth the stay but I may choose another place in the future.

    21/06/14 | Link | Rating: 3.0
    328. Rick S.
    The hotel reminds me of a cruise ship in that it's a place, I went to for a professional conference, so really never needed to or had the time to, leave the facilities.

    So, it became sort of an island of it's own, very self-sustaining as a community.

    It's designed nicely, and is relatively clean and spacious.  

    For that I give it * * * and it's okay.

    The only problems I would say, and this is more about fairness and market value than looking for a bargain.  

    The pool areas are nice, but I'll say this... if you're going to attend a conference or do work in South Beach, and don't have time to go to the pool, then it's like being able to "look, but don't touch / smell, but not eat" and you become a bit bitter and envious of the fact you are paying for an amenity that you can't enjoy.

    The Bleau Bar is a nice area, but the rates are cost prohibitive to truly host a group for a good time, since bottled water is $10, a beer is $20 and a glass of wine is $30.

    The restaurants were good in quality of food.

    The La Cotte, was by far the best.  The portions for the Red Snapper was excellent.  The service was very good in fact, so I give them a "Bravo" standing applause compared to their peers.

    Gotham Steak House was good, price on par with most steakhouses.  The crabcake was good, but cost $28 for one.  The Bone In Fillet was priced at $93 for a 16 oz with a Lobster Tail on top.   The service was also very good and attentive. The bread is excellent, which was complimentary.

    Scarpetta, the Italian restaurant had mixed service.  The front reception hostess seemed non-committal to providing a friendly experience and was nonchalant when it came to providing a booking reservation and continued that attitude throughout the over 1 hour wait beyond the reservation time... so in total it took 1 hour to get the reservation, then another hour past that promised reservation time to get seated.  The duck was a good dish, portions a bit small, but as expected with duck since it's more of a niche elegant menu item, and I hear rave reviews about the Spaghetti, and the food service was good.

    Blade, the sushi restaurant that shares space and a menu (so you don't have to get Japanese sushi, there's Jewish Matzo Ball Soup, Italian Pizza, American Hamburgers and sandwiches as well as salads n' other delights) was good.  The service was okay too.

    The main problem with the Miami South Beach area is that there's an 18% service fee, built in gratuity.  So, it's not just at the Fountainebleau, but all up and down Collins Avenue and the surrounding area.  They'll tack on the service fee to almost everything and anything.

    It's called a SERVICE CHARGE not a TIP, since a friend enlightened me that TIP is actually T.I.P. meaning "To Insure Prompt Service"... and you'll RARELY find that in South Beach, Miami.

    There's no motivation for service providers to provide service above and beyond, let alone mediocre, it's often even sub-par if not insulting, since there's a sense of guaranteed entitlement, there 18% is written in, so they need not do anything at all to EARN IT, which is a shame.

    The last 3 paragraphs above are not directed at The Fountainbleau per se, but at South Beach as a general service (or lack there of) providing community...

    28/02/13 | Link | Rating: 3.0
    329. Elizabeth B.
    Love Love Love this hotel - stayed here twice. Once in 2011 and again in 2014. Both times had an amazing experience. You cant beat one of the hottest Night spots in Miami being steps away from your hotel room. You have a handful of amazing restaurants on site and there is a Starbucks a couple doors down at Eden. Beach is a hop away and the boardwalk will take you clear down to South Beach. Beautiful pools and the pool boys aren't too sore on the eyes. Definitely a 5 star experience.

    10/07/14 | Link | Rating: 5.0
    330. Haronyd M.
    This is everything you can possibly want from a Miami hotel...

    Beautiful rooms... check!
    Beautiful beach.. check!
    Beautiful pool area... check!
    Great pool party... check!
    Great restaurants.. check!
    AMAZING spa... check! check! check!

    I've stayed here, used their spa, gone to the restaurants, partied in the pool, and last time I went was to attend a baby shower in le cote.  I love this place! Check it out!

    P.S. Best time to check out the spa is during Miami Spa Month in the summer.  You get discounted service and can use the hotel amenities.

    12/06/12 | Link | Rating: 5.0
    331. Rachel K.
    I loved my stay this past week at Fontainebleau! For anyone who's a Vegas go-er like myself, I would compare this place to the Cosmopolitan. Very modern, classy, artsy, and high-tech. The lobby is beautiful with it's golden chandeliers and glowing blue floors which lead one to their lobby bar which has some really unbelievable cocktails. The overall decor is really beautiful, even their basic hallways are impressive. The coffee shop is a GREAT ONE (some of the best I've ever had) and has some delish fancy chocolates (among other treats and foods). Great restaurant/bar selection overall. The pool scene is unmatched, and great beach location. Distance to the "main strip" is a very quick cab ride, and I did not feel it an issue that it was farther down the street. There is PLENTY to do at FB, and we even walked from the center of Collins once (just under 2 miles) after a lunch. The rooms are modern and cozy, a bit on the smaller side. My only complaint is that they advertise the beds as two queens, which really appeared to be two double beds. Our room had a MAC computer which was really neat and unfortunate I didn't even put it to use. For such a big hotel with so many guests the rooms seemed very sound proof and I didn't deal with any outside noise keeping me up (a problem in many large resorts). Also most hotels have a gross smell.. from the lobby to the room this was the best smelling hotel I've ever stayed in. Coming form someone who travels a lot, this really says a lot. Fontainebleau is one of my favorite hotels I've ever stayed in overall... highly recommended from a hotel snob! Take my advice..

    04/05/14 | Link | Rating: 5.0
    332. Amanda S.
    Watch out!!! I had my brand new iphone 6 pick pocketed right out of my purse at LIV nightclub inside of the hotel. I felt it happen to me and by the time I turned around it was gone. There was also someone warning people that there were pick pocketer's around and to be careful and hold on to your belongings. It is pathetic that their staff can't get down to the bottom of this. I tried to complain to the hotel front desk about what happened and they told me to write up a report and did nothing for me after that. They wouldn't even offer any discounts. Complete scum.

    09/01/15 | Link | Rating: 1.0
    333. Jaclyn T.
    Terrible Guest Services, transferred 4 times, and then hung up on me twice. Staying at the hotel for one night. Ankle deep water in the shower. No way to spend a night in Miami Beach.

    12/08/14 | Link | Rating: 1.0
    334. Alex R.
    Beautiful pool and suite rooms.  However the service was pretty bad with the exception of the steak house which was amazing.  The bartenders can not make a mixed drink even at the over $30 a drink price. The employees do not look like they have any oversight and do what they do without having management.  If this place fixed the service issues it would be a 5 star.

    29/04/14 | Link | Rating: 3.0
    335. Bill T.
    I had the good fortune to stay here for two nights this week and it was an excellent experience. The hotel and ground are huge and gorgeous. The layout is nice and the pool facilities are wonderful. Unfortunately, we didn't get to sample any of their restaurants to speak of. The service was the really outstanding aspect of staying here. I am always impressed by high end places that have gracious service without pretense. The only reason I have to ding them a star is for two reasons, one, the room was not as clean as it should have been, the shower had a little mold on the ceiling and some hairs from a previous occupant, also, the breakfast we got from room service was lacking, the eggs and toast were cold and the yogurt parfait was awful, it was like it had been sitting for a long time and the granola on it was mushy and nasty.

    My day by the pool made up for a lot though. The drinks were excellent and the service was great. I am not sure what I would think of the overall value if we had to pay full price for the room, but at the special group rate it was an excellent deal.

    08/05/13 | Link | Rating: 4.0
    336. Jessica M.
    My review starts out with the amazing customer service at this hotel. From the front desk to the maids. We checked in with Alex Cappola on the 8th and he was so accommodating and helped us upgrade to a room with the most amazing view of the ocean and the city. The room exceeded our expectations. It was like an apartment we had access to a full kitchen two bathrooms washer and dryer as well as a living room area. There were two balconies. One gave us a oceanfront view and the other gave us a city view. It could not have been anymore perfect. The beach is walking distance and the pools were easily assessable. Don't forget your room key you need it to enter the pool area. the rest of the waitstaff was very helpful and very kind as well. If you go here make sure you talk to Alex ! Oh and another plus club LIV is inside of the hotel so if you want to head out for the night and dont feel like leaving the hotel LIV is the place to go!

    20/08/14 | Link | Rating: 5.0
    337. Mike C.
    Only came to have cocktails at the lobby bar and possibly go to LIV. The atmosphere is chic with everyone dressed to impress to get into LIV.  The drinks are pricey but the people watching is amazing.  Gonna have to get a room next time.

    29/12/13 | Link | Rating: 4.0
    338. S S.
    This hotel is absolutely amazing. There is always something going on. The service is amazing. It is expensive, but definitely worth it. Always have a great time! The Fontainebleau is my favorite hotel.

    07/09/14 | Link | Rating: 5.0
    339. Melynda H.
    For our 12th anniversary, we decided to check out La Cote, one of the newer restaurants, for which I will review shortly.
    Back to Fontainebleau experience.  Upon arrival on Collins Ave., the valet line was backed up about 20 minutes onto the street.  Since we were about to be late for our reservation, I left my car and husband in line and walked up to the main entrance.  Never having been to the hotel, I walked down the "long" hallway to the main lobby to inquire as to where the restaurant was.  I was directed about 20 minutes walking distance through the hotel, down the longest of hallways, down an elevator, and through the back (closed) pool area - Needless to say, the longest walk EVER.
    Back to the valet:  when my husband finally met up with me in the restaurant, he said that the valet attendant informed him that we had to leave prior to 10:30, because that was when an event at the hotel was finishing and the valet line would most likely take about 45 minutes.  WHAT?!  
    We ended up getting to valet around 10pm, but still had to wait about 35 minutes for our car.  The entire area was so backed up and crowded, it was amazing.  It was like the hotel had no experience whatsoever.  
    Probably will NEVER return, such a clustered experience and weird layout for this caliber of a property.  Definitely not a 5-Star experience.  BOOOOOO Fontainebleau!!

    10/08/14 | Link | Rating: 1.0
    340. B W.
    Lobby is kind of dumpy but the rooms are nice and equipped with complimentary macs. Restaurants are expensive. Spent 35 on a burger and beer. Cocktails by the pool start at 20 bucks. I guess you expect that in a resort.

    23/08/14 | Link | Rating: 4.0
    341. Mariah M.
    I stayed at the Fountainebleau while visiting and exploring south beach and Miami. I give this hotel a three star and only would recommend it to you; if you are one of those people who just loves the party 24/7 and by that I mean literally day and night: In-addition to the hotel being overcrowded with people: it felt too commercialized:

    In my opinion for the same price you can stay loew's Hotel next door and get the same exact experience and much less noise.  Other than all that too busy night and day lifestyle. and all the noise. I enjoyed the hotel amenities especially their gym overlooking the ocean, the ocean running strip, since I'm very much into jogging and exercising. they even have yoga on the beach: which you have to pay an extra $20.00 for, but it's worth it if you can make it:  
    Plus  this Hotel is known to house celebrities, so if you want celebrity watching and noise I recommend you stay here:  I was able to see  Dennis Rodman and the Rock while dinning out at one of the restaurants at the hotel. Personally when I go on vacation I want the experience to be intimate, luxurious, no noise and very relaxing: for that matter I give this a three star

    Hotel offers no free amenities. I highly recommend getting the ocean view room so you listen to the waves crashing while sleeping at night: and people beach watching during the day:

    27/05/13 | Link | Rating: 3.0
    342. Valerie W.
    Miami may be super old school but the Fontainebleau hotel is nothing but nice. My one bedroom suite is amazing - living room, kitchen, dining area, 2 patios, 1.5 baths, washer/dryer....yeah....it's pretty darn cool.

    The pool area is huge....multiple pools....definitely some great people watching. LIV and Arkadia clubs are amaznig. Staff is amazing.

    My only qualm was that my room was on a lower level and could hear one of the clubs music for half the night - quite loud and all of the cars from the street honking and driving by. Also, the bedroom does not have 'black out' curtains which was a bit frustrating. The bathroom also smelled a bit musty. Oh well.

    13/04/12 | Link | Rating: 4.0
    343. Kimberley H.
    The Fontainebleau is problematic. It has the arrogance, incompetence and slightly-aged room furnishings of a once-great hotel. Yes, it is vibrant and there always seems to be a lot to do - the first night we stayed, Lupe Fiasco was performing - but what the hotel lacks in is customer service and attention to detail. Having stayed in the SLS South Beach the night before we moved into the Fontainebleau, I found the customer service here deeply lacking and the difference uncomfortably jarring, from a chaotic check-in to some of our interactions with borderline rude staff. Upon finding out that the air conditioning in our bedroom did not work, we called guest services, only to be put on hold, passed around on the line before finally reaching the manager who proceeded to tell us that someone was "on his way". 30 minutes later, and absolutely no one was on his way. We called the manager again, and she promised to find a resolution and call us back. We never hear back from her. Now, I understand that this is a large hotel and that staff, despite their best intentions, are sometimes stretched thin. However in our experience here, staff always seemed to be stretched too thin - service was always too impersonal, too late, too slow, and too underwhelming for a hotel of this caliber.  An hour later, a technician arrived to fix the air conditioner, but at this point we still have heard no word from the manager until we call again. She apologized, telling us she assumed all was well given she had heard the technician had gone to our room, but this seemed a rather weak response to a guest's room complaint especially as she had indicated she would call us back. It only would have been common courtesy to do so given the situation. The interaction again reinforced our entire experience thus far here, and having read some of the reviews below regarding the careless customer service, I sadly have to agree. To add to our frustrations, wifi was incredibly spotty throughout our stay, which made any kind of internet browsing impossible in the room. It is a shame, given they do a have a fantastic pool.

    02/12/14 | Link | Rating: 2.0
    344. Mike D.
    This 'review' is going to be more of an informative session to prepare you on your stay at the FB than a persuasion of where you should stay. Reason being: if you want to be directly on the beach in an uber luxurious, yet wildly fun resort with all the amenities and you have some dollars to spend, then this is the place you are staying. Now, my motto typically is "you get what you pay for" and I am a firm believer of that. The Fontainebleau is no exception to that rule. However, there are a few scenarios where that rule is broken. Let me explain; You are going to spend beaucoup bucks to stay here but in comparison to its competitors, the hotel rates are relatively reasonable. However, one thing I absolutely hate when spending $500+ a night on a room is when they add a resort fee when you arrive, just build it in to the published price. But none the less be prepared to add that to your bill for beach access, gym access, internet, ect. My suggestion is no matter what, book no lower than an ocean view room in the Chateau, trust me, its worth the extra money, I promise you. I am not going to go into the restaurants or shopping here because its truly subjective and really depends on your individual wants and needs. Now lets talk about where the rule is broken. I do not care how wealthy you are or how big your yacht is or if your Lamborghini changes color, $25 for a mojito is TOO much money. You are not getting top shelf rum, or magical mint, or highly refined simple syrup, its a classic mojito and its going to run you $25. Most mixed drinks at the FB are north of $20 so be prepared to spend upwards of $100 to catch a buzz! Are you parking here? No problem, valet on site will charge you $40 which at first I thought was a little high but then found out its has in and out privileges which you will not find in a lot of hotel in Miami. Spend the money because the other option although close (Lot next to Eden Roc) is $20 a day but if you get there past 8am to get your car they will charge you another day. So are you still on the fence? I'll make it easy. You want to go to Miami and you are staying 2-3 days but you must: Be on the beach, have great restaurants on site, loud fist pump music by the pool, a luxurious smell when you walk around, a gym that looks out to the Atlantic ocean, beds you dont want to get out of, facebook access in your room, and you want to party with the extremely wealthy, THEN get off yelp and book your room before its sold out!

    09/04/14 | Link | Rating: 4.0
    345. Jamil S.
    Cool place. Hip and trendy hotel with a great pool area, nice selection of restaurant options, great lounge. The hotel, grounds, and pool area are gorgeous. The room was comfortable and quiet, which is a huge plus for miami beach. This hotel is a little further north than the madness of south beach but at night time the party comes into the hotel. It's definitely a place to see and be seen.

    Gym- this was one of the best hotel gyms I've ever seen, included with hotel stay, $20 if not registered. I would stay here just for the gym.  It was large with a variety of new cardio machines, a full weight area, several weight machines, and it's designed well.

    Just what one would expect from an upscale miami hotel.

    06/08/14 | Link | Rating: 4.0
    346. Joe P.
    I stayed there for business and had to get room service 2 nights because of a tight schedule. Worst food of any American hotel.

    13/01/15 | Link | Rating: 1.0
    347. Shannon B.
    The only reason why this place is getting two stars is because of its looks.
    I've tracked a lot and have stayed in many resorts and this may be one of the nicest I've stayed in the service is by far THE WORST SERVICE YOU WILL GET, especially for the price you pay.
    The front desk never answers the phone, like ever. And it took about 30 min to get our car and there were only two other people waiting. Not to mention that the valet is completely unorganized. There was literally people that were supposed to be working standing around laughing at the taxi driver who hit a cone instead of helping customers.
    The people at the pool are the worst out of the whole hotel. They're so rude. Two women had walked in and out of the hotel without a cover up in a thing bikini and the doorman didn't say anything and when I walked in with my sister we were told to get a towel. Are you kidding? And when I said something to the doorman about it he ignored us and told us to get a towel.
    You can stay at a much nicer resort in Miami for better service. Don't waste your time here, I regret tipping any of the people here for their services, they did nothing to earn it.

    09/06/14 | Link | Rating: 2.0
    348. Erin H.
    I had the most amazing time at the hotel!! I never wanted to leave! The staff upon check in was amazing and we where upgraded to a balcony!! Our room wasn't ready (it was 9am) so we left our bags with the friendly bell staff, put on my bikini and headed to the beach!!! First stop was this amazing bar by the pool and there was this wonderful male bartender who remembered my name thru out the weekend! We where there for a work convention and the first night we had a wonderful dinner set up at the hotel. The food was amazing!!! I just can't get over how great the trip was. Whatever this hotel is doing they are doing it right! Keep up the great work and thank you to all the employees I came across upon on my amazing and short trip!!!!

    26/08/14 | Link | Rating: 5.0
    349. Amanda T.
    I've stayed here a few times, and as always had a good time. The pool ambience is always fun and the rooms are comfortable and peaceful to come "home" to. We had a discrepancy with our bill, and they fixed it right away.

    10/09/14 | Link | Rating: 4.0
    350. Cody V.
    First and foremost, I have had a great experience from beginning to end here. The service was some of the best I've ever had! But with an 18% auto gratuity added to your bills they better be good! The breakfast buffet (from 7am-11am) is worth trying at least once. It is so good! And all of the restaurants in this place are out of this world. Service is phenomenal and the food is just as good if not better. The only reason I'm not giving it 5 stars is because of how ridiculously expensive EVERYTHING is. I mean come on, $17 cocktails at the Bleau Bar. It's actually cheaper to drink out of the mini-bar in the room. But hey, if you're pinching pennies you're not really on vacation. Thank God you are just steps from the beach because the pool area gets really crowded, especially as the weekend approaches.

    29/08/14 | Link | Rating: 4.0
    351. Lianna S.
    Ok, so if you love Vegas, you haven't been to Miami yet, and you have some cash to spend, this is where you stay.

    We booked our room with a bottle of Veuve Cliquot to be waiting for us on ice which was nice, I would recommend that. The balcony view of Miami Beach and the ocean was just amazing, I spent hours out there. The room was very modern equipped with a sensored mini-bar, a mac desktop, fridge, flatscreen, ipod dock, starbucks coffee for the coffee maker, super comfy bed and his/hers closets and even a dog bed! Apparently they are pet friendly.

    I must say, it wasn't quite our scene as we were just stopping through for a night to celebrate our engagement after a week in Barbados. The numerous pools, shops, restaurants, clubs and bars on site are a perk but we were more eager to explore Miami so we didn't take much advantage. However, I do appreciate the appeal. It would be a great place to come with friends or if you're looking for more of a party scene.

    09/07/12 | Link | Rating: 4.0
    352. Mary P.
    A beautiful place for the party people of Miami.

    I loved the beach. That's where I mainly stayed. Otherwise you can party at the pool, at LIV, in the lounge, on the beach.

    Its definitely a place to celebrate the big milestones like "bachelorette" and such. Beautiful people here.

    The little coffee bar is also pretty decent. I did experience a little racism from a black chick surprisingly who didn't seem to think I spoke english. I didn't care too much for that.

    Other than that I enjoyed my time at Fontainebleu. It definitely isn't a place to relax. Its more like a place to get some sexy time!

    19/06/13 | Link | Rating: 4.0
    353. Sophie S.
    The food there is great (pool, beach, scarpetta restaurant and room service)! Also, everything is super clean and really pretty.

    13/03/14 | Link | Rating: 5.0
    354. Imee B.
    The best perk for living in South Florida? The Fontainebleau is always within reach!
    This hotel is expensive but this iconic Miami hotel knows how to do luxury right!! The beds are super comfy and views of the ocean are spectacular! There is never a reason to leave the hotel- the pool scene is awesome, nightlife is ultra chic and tops in Miami, restaurants are top notch, and the on site Lapis Spa is pure bliss! The only con is valet takes a loooooong time to get your car- but thats just Miami in general so I wont take away any stars for that!

    28/02/14 | Link | Rating: 5.0
    355. Jeremy G.
    It's seldom that I think "Wow" when I visit a hotel but this is one such property.

    We decided at the last minute to burn up some of the zillion miles I have accumulated and head down to Miami. We'd visited the Fontainbleau a year or so ago to eat at Hakkasan. At the time we were amazed at the pool area and the sheer size of the property. I ordered the Oceanview room but when we arrived we were upgraded to a Junior Suite on a very high floor with some amazing views of the sea and Miami.

    The pool area is something else - two large jacuzzis, one very large pool and a number of smaller pools. The whole pool area is enormous with a selection of beds and Cabanas for hire complete with excellent poolside service. (Try the Mango smoothie!)

    The room was excellent, it even had an iMac with free internet access. The bathroom featured a shower and a bath/whirlpool. It also had Molton Brown products, a nice quality touch over the nondescript no name white labelled products you often in other hotels. The room also had a balcony which was great especially considering we were on the 34th floor.

    There are a selection of places to eat to suit most pockets but it has to be said non of them are cheap. We went to Vida for breakfast which was hugely expensive but very good. We returned the next day for Sunday Brunch which was $75 a head, we didn't want anything that fancy and got a burger from Fresh instead.

    My only grumble about this place is the sheer scale of it and the fact it doesn't flow well. We were in the Tresor tower which is the furthest away from the hotel lobby .. I found the directions a little scant and over time we found out the little short cuts to get you to the pool area quickly.

    I would without a doubt return here .

    15/07/13 | Link | Rating: 4.0
    356. Melody P.
    We stayed here back in May for my husband and I's anniversary.
    The hotel was very nice and modern with a vegas feel.  
    At the desk when we checked in, the concierge asked if we were celebrating anything special and I told him that it was our anniversary.  With that, he upgraded us to the Tresor Junior Suite.  The room was amazing-it had a huge closet, balcony, two full bathrooms, a kitchen,living room, and a super comfy bed.  There was also complimentary wifi and a huge apple computer.
    The beach was really close to the hotel and chairs, towels, and umbrellas were all free for use by guests.  I also liked the pool area although it was almost always crowded.
    My only complaint was the service from Glow Bar.  It was ridiculously slow.  We had to wait almost two hours for the food to come out which completely wasted a lot of time.  

    Overall, it was a nice experience and I would definitely recommend this hotel.

    18/09/13 | Link | Rating: 4.0
    357. Jolene L.
    I had a fantastic time at the Fontainebleau a few weeks ago. I wanted to give a special shout out to Kelvin who set us up at the beach each day. He is such a hard worker and helped make our stay extra pleasant.  The resort is beautiful, clean and classy.

    We didn't have a bad meal or cocktail(s) and I liked that the resort is away from SOBE but just a quick cab ride if we wanted to check out some places.

    I visit Miami once a year and prefer to stay at the Fontainebleau for both relaxation and fun. It's always a great experience.

    03/04/14 | Link | Rating: 4.0
    358. Simmi K.
    I have absolutely nothing negative to say about this place. Stayed here for 4 nights for a conference and got upgraded to a gorgeous corner ocean-view suite. Wonderful staff, love the pool, love the service at their beach club, love ALL the restaurants.

    Can't wait to go back in March for another conference.

    18/01/14 | Link | Rating: 5.0
    359. Stefania A.
    Worst customer service from valet to front desk to security. Spilled coffee and couldn't handle the situation.

    18/10/14 | Link | Rating: 1.0
    360. Raquel M.
    Stunning hotel in the heart of South Beach, walking distance to shopping, dining, nightlife and of course the turquoise ocean.  I'm in love and can't wait to go back. Everything was perfect from the moment we arrived to the minute we left. You can't ask for a better place to stay. The hotel itself has everything you could want and need while traveling.

    17/05/14 | Link | Rating: 5.0
    361. Kristen W.
    I've stayed at the FB probably 8 times in the past 3 years w/my husband because we love it so much. We go to MIA specifically to go to this hotel and stay on the grounds and their beach. The photos posted on the website are really what the hotel looks like...it's just FABULOUS!

    Location is great-it's technically considered "north beach", but its 2 blocks away from "south beach". It probably has the biggest grounds in all of the south beach area, and the only pool area worth-while if you ask me.

    Rooms are sleek, white, and modern and you can't get a better ocean view in my opinion. I've always had clean rooms and perfect service here. I think the reviewers who complained about noise must have been on a low floor, because I've stayed in floors 6 and up (usually floors 10-12 I think) and have never heard a peep outside my room.

    The beach is the nicest beach in all of USA. The water is better than the Bahamas! And FB has THE BEST beach on the strip-it's clean and not infiltrated by riff-raff. It's very European and NYC here. Your chairs on the beach are complimentary and are set up all nice and cozy by the staff. You have to rent umbrellas.

    The pool is out-of-control crazy nice. It's as if you combined all the pools at Wynn and Encore in Vegas and put them all together. You can rent beds/cabanas, etc like Vegas. Again, very sleek and modern by design down here.

    On Fridays and Saturdays the pool area is like a club in the sense that the music is loud, the party people are drunk, and I definitely wouldn't take my kids here. Early in the day they play house music, which I love. In the afternoon, the DJ changes it to ghetto rap music, which I can do without, and also without the handful on thug-looking people that seem to come out of nowhere when this music starts playing...LOL! I wish it would stay house music all day, or at least radio-type rap music if they had to change it to rap. I have stayed on Sundays and Mondays here too, and it's much more relaxed then, with no DJ or party crowd. Kids would be ok mon-thurs I think.

    The drinks by the pool and beach are some of the best I've had, although very pricey! Their mixed drinks are all handcrafted with fresh berries, basil, fresh squeezed juices, etc...so good I'm drooling right now!

    I just went 2 weeks ago, and remember that their food by the pool/beach used to be much better. There are 2 restaurants, and the 1 I'm talking about is the 1 close to the beach. I think they have eliminated a lot of things off the menu, so I was a little disappointed by the selection during my last trip. I hope they will bring back some of the old, delicious items. The gelato has also gone downhill over the past 2 years too-it used to be the best, with the best flavors, but now its just whatever.

    Reviewers seem to be saddened by the fact they couldn't get into the club at the hotel, LIV. It's the best club in MIA, so I'm not sure what they were expecting. You do have to know someone to get into the club, it's true, but luckily we do, and always get in! LOL...I guess I would be sad too if I couldn't get in. You just have to tip the bouncer maybe $100 or get a table I suppose.

    If you can't get into the club or don't want to, the circle bar in the lobby is huge and fun too! The crowd is a bit older than that in the club, but super fun! It's great people-watching too.

    I agree with other reviewers that the breakfast is wayyyy overpriced...I do wish they would change that. The other restaurants onsite are upscale dinner restaurants, so obviously it is expensive no matter where you go for that.

    Despite the minor tweaks I would love for management to make, this is still 1 of my fav hotels in the US. We are planning to go back again in AUG/SEPT and can't wait!!

    16/05/13 | Link | Rating: 5.0
    362. Bob W.
    $100 for a round of 4 drinks.  Martini's half full..takes 20 minutes to get the drinks and your are charged a service fee upfront.  Employees  clearly not motivated to serve the guests.  It clearly shows...

    14/02/15 | Link | Rating: 1.0
    363. Erika R.
    I strongly urge you to find another hotel.Noisy, dirty, sloppily run hotel and they have the nerve to charge top dollar! This place needs all new management!

    01/08/14 | Link | Rating: 1.0
    364. Dre B.
    Amazing. Inside and out.

    FB is the one place in Miami where you could go here for a week, never leave the grounds, and not ever be bored of feel boxed-in. Plenty of restaurants, night clubs, a famous (for good reason) pool area. If you can afford it, vacation here. It is worth the money.

    21/07/13 | Link | Rating: 5.0
    365. F M.
    The Fontainebleau is a nice hotel, but with the following problems.
    - Lax security. Friends had cash & cellphones stolen from the beach.
    - Hidden fees, such as for wi-fi.
    - No swimming (or even sitting in the pool area) after 6 pm.
    - Must wear closed shoes at gym (so you can't wear sandals, and go from gym to pool).
    - Poor housekeeping. My toothbrush was moved around.

    08/02/14 | Link | Rating: 2.0
    366. Del C.
    What can be said about the Fountainebleau that hasn't already been said.  Probably not much but I grew up around the hotel and my father worked here when I was a kid in the mid 60's.  It is now as it's always (pretty much) been a world class luxury resort. Along with it's beauty and sophistication it's history is an alluring and sexy part of the hotel. From opening in 1954 to today it's never skipped a beat as being hipster central. The owner and builder Ben Novack had celebs like Frank Sinatra, Elvis and the entire Rat Pack hanging out here. What is now LIV (1954......get it?) used to be the Boom Boom Room featuring burlesque shows all the way up to about 1975. If you can afford it this is the place to be on Miami Beach. Have fun kids!!!!!

    13/09/14 | Link | Rating: 5.0
    367. John I.
    A hotel more concerned about quantity than quality. Want to charge you for everything!  Hotel fee to use pool chairs?  We own a four seasons villa and know quality when we see it. Our room is half the size of any other place we've stayed. I think a lot of people come just to say they're staying at the FB.  Charged $29 for 1 hour valet. That's insane. Will not be back or recommend.

    07/09/14 | Link | Rating: 1.0
    368. Chanel S.
    I stayed at the Fontainbleau from Thursday - Sunday. The resort is absolutely beautiful!! The only thing that I will say is a negative, I was unable to check-in until 4pm. So I was just lounging around the hotel for about 4 hours until my room was ready. The restaurants were great!! The pool atmoshpere is fun, with multiple pools. There is also an adults only pool which has a DJ. The hotel offers valet, wifi for an additional resort fee. The Bleu bar is tons of fun prior to entering LIV, which is a trendy high end night club. Definitely staying at the Fontainbleu for the rest of my Miami trips!

    05/09/14 | Link | Rating: 4.0
    369. Danielle Y.
    REVIEW OF VALET ONLY

    If you absolutely must use the valet here, make sure you remove everything of value from your car.  I parked there on a Saturday night thinking that a luxury hotel would be more trustworthy than leaving my car on the street or in a municipal lot.  Turns out you're just as likely to get your sunglasses stolen when you're paying someone $25 (plus tip) to park your car than if you paid $4 at a meter and left it on the street.

    01/12/14 | Link | Rating: 1.0
    370. N A.
    AWFUL customer service...I am currently staying at the Fountainbleau for a bachelorette party. First of all, check in took an hour and a half because the guy at the front desk was absolutely clueless. They could not find our reservation (we had two rooms booked) and the one reservation they could actually find they had down for only one night. We missed our dinner reservation, and they did nothing to compensate us, and kept saying that the mistake was not on their part and nothing was in their control. When we did finally get our room, a group of girls knocked on our door because they had messed up the rooms again, and claimed that we took their room. On top of all that, getting a bottle of water and a glass of OJ took 1.5 hours. For the amount we are paying per night, you would think they would pay a little more attention to their guests.

    I would not recommend this hotel to anyone...unbelievable that it's considered a "luxury" hotel I've gotten better service at a Marriott. Don't stay here.

    02/08/14 | Link | Rating: 1.0
    371. Christine N.
    I still cannot believe that I stayed at the Fontainebleau last Summer and did not check out LIV (the biggest nightclub in Miami), but that was back during my pre-partying days.  It actually never occurred to me to check it out and I recall back then thinking the biggest thing I was missing out on was the Miami Heat game in the American Airlines Stadium.  LOL

    I recall arriving at the Fontainebleau and cracking up because I was seeing people I had heard about or seen on TV but didn't know actually existed (packs of men walking around in wife beaters, women with a lot of plastic surgery, hair done up big and in stiletto high heels with short shorts in the . . . afternoon).  And these appeared to be the locals . . . All the more conventionally dressed normal-looking people were the tourists.  I'd been talking with my cabbie and he had mentioned that they really care about appearances and the trappings of wealth here even if it is all just a facade and people here will go into debt to keep up their "image".  LOL

    Anyways, back on to my review of the hotel.  The hotel itself has everything so you never have to leave if you don't want (restaurants, cafes, shopping, spa, LIV the club, pools), but you should definitely check out South Beach which is a short reasonable walk on the beach.  The hotel layout and decor definitely has a on-a-tropical-vacation-partying kind of vibe, but the lobby bar itself is actually really chill and I saw a wide assortment of people, from young folk, families, to business traveling types.  It seemed to be a very mixed crowd at this hotel.  The service at the front desk was really exemplary at this hotel both on check-in and check-out, but they kindof have to be because there are so many hotels in this area that they know people hotel hop around here on their vacations, which is what I did too, and they are competitive about it.  ;P

    I had a suite with a huge balcony and a great view and my stay at the Fontainebleau was the only time I have ever slept outside on one of the several huge comfortable balcony resting chairs in a bathrobe because it felt so comfortable and amazing with the warm weather and slight breeze and amazing view despite having a huge bed and suite inside . . . I think I transferred back over during the middle of the night, but I'll always remember the time I opted to sleep on the balcony because it was so huge and comfortable as opposed to my suite.  LOL

    31/07/13 | Link | Rating: 4.0
    372. D K.
    We stayed here from Fri to Sun.  Booked a standard room and got placed in the Chateau tower which is in the main, original building.

    Valet is about $40.  No feasible way around it, just gotta bite the bullet.  Valet staff are capable but it's a stark difference from the welcoming feeling one may get at a St. Regis or Four Seasons.  The door staff folks acknowledge your presence and open the door but I felt like I was intruding on their conversation as I passed the threshold.  Well, I guess they weren't being paid to cup my ba**s so I wasn't going to complain.

    The lobby is fairly impressive and busy appearing.  Check in was fine.  No line on a Friday afternoon, and the check in guy was nice enough.

    Arriving at our room, we were a bit disappointed.  Perhaps we were spoiled from stays at other nice hotels but for the price we paid, even though it was not a presidential suite, it was rather plain.  A couple depressing pieces of "art".  Nice view of the ocean and the pools (and the roof of an adjacent building) but no balcony.  But we did get the benefit of hearing all of the boomy bass of the poolside music...  lucky us.  No complimentary water or in-room "coffee colored hot water".  But hot damn, that iron got my shirt nice and pressed!  Shower drain was clogged but quickly fixed by staff.  Clean overall.  Bed comfortable.  I don't believe there is a night time turn down service.  Pretty standard stuff but at an above standard price.

    The pools are great but the scene is as expected for a vibrant place like Fontainebleau.  Young scary looking people with tattoos!!  Kidding of course, not a big deal.  But I should have known that with a young crowd comes loud music.  Loud poolside music.  A bit annoying to say the least, and I should have anticipated it.  I should have done my research.  So it's my bad.  Quieter by the kiddie pool even with the screaming kids.  Maybe I should have stayed in my bath tub?  Oops, rooms have no tubs.

    Listen, the Fontainebleau is not as bad as I may make it out to be.  But I certainly don't think it's worth the money.  If you are equipped to do so, I would strongly advise getting a suite in one the newer buildings (Sorrento, Tresor) which I would think have more modern amenities.  The lobbies of the newer buildings seemed nice enough.  If you are into the vibrant scene thing, then this is the place for you.  I drank milk, watched Jeopardy, and did my homework a week ahead of time when I was younger.  I should have done the math.

    The saving grace for Fontainebleau are the outstanding restaurants.  Forget the overpriced coffee shop, that's not what I'm talking about.  We had dinner at Scarpetta.  Outstanding cuisine.  Sat brunch at Hakkasan was fan-fu**ing-tastic.

    Check out was easy and done through the TV.  No door staff to open doors on the way out.  But by then, my expectations had plummeted so I wasn't disappointed.

    I won't be returning to stay here.  I will visit to dine at the restaurants only.

    21/01/14 | Link | Rating: 2.0
    373. Susan M.
    We stayed at a hotel within walking distance. Walked over here for an iced coffee and a pastry. HOMEMADE LEMON DONUT outstanding. Very good iced coffee. Efficient and friendly counter help. 5++

    04/04/14 | Link | Rating: 5.0
    374. Camille P.
    The employees are well trained.  Everyone is so nice and sweet......Been here only once and I plan to stay here the next time I am in Miami.  The facility is gorgeous; it smells good, has beautiful people and beautiful beach.  There is lemon/watermelon/pineapple water located around the pools.  Lots of hotties by the pool but we spent more time on the beach because it's rare for me to get access to a beautifully clean beach.

    I felt so spoiled here.  Every time I said thank you, the employees were happy and smiling and gave off a positive vibe...saying, "My Pleasure."  The valet guys were sweet as well...they even talked to my husband and asked him how our stay was going....(usually the guys just flirt with the females but they were nice to the both of us).

    If you've got money, you can spend your entire vacation here.  There are a number of restaurants and some shops in the hotel but they are a bit pricey for me...so we ventured out quite a bit to check out Little Havana and Lincoln Road.  There is a Walgreens down the street so we pre-gamed and bought goodies there so that we didn't have to spend $$$$ on drinks/snacks at the hotel.

    08/07/13 | Link | Rating: 4.0
    375. Christian P.
    I decided to stay at the Fontainebleau beacuse I was impress with what I saw 8 months ago when I was in Miami. When making my resevation, I wanted to stay at the iconic Cheatu, ocean view, double beds, and stay at the high floor. Note that you would pay $130 to gaurentee that you get these amenities.

    Our flight was delayed and we arrived at the hotel at 2:00 a.m. Once we got to the front desk, they said that since we arrived late, they had to give my room away BUT they were able to give us a generous upgrade at a Junior Suite. Not bad to pass on. I still got my ocean view and a balcony.

    I stayed from Friday to Monday and noticed that it is always crowded at the beach and the pool. Either I have to go earlier to the pool or beach or sit with everyone. As everyone noted, we had to pay for extra amenities such as an umbrella. Little bit too much if we are spending a lot of $$ staying at their hotel.

    However, here are my recommendations:

    1. If you want to stay at the iconic Cheatu, take an earlier flight.
    2. If you want to be able to enjoy the pool scene with out crowds, come on a M,T,W,TR.
    3. Finally, make sure to have a lot of $$ so you enjoy everything this hotel has to offer.

    Overall, I will stay again.

    11/03/14 | Link | Rating: 4.0
    376. Emma W.
    This is my second time staying here and we had a great time! The staff we interacted with could not have been nicer. The concierge had some great recommendations on places to eat outside the hotel. They were also able to print our tickets to the football game that we had accidentally left at home. The pools and beach are really what I enjoy most about staying here. Everything is always clean and top of the line. The drinks at the pool are truly some of the best drinks I have ever had. The only thing that was slightly disappointing was the bathroom. It was too small in general. The shower was not very nice either. It had grout covering the bottom and it just did not look clean at all. Other than that we had a great experience and I will be back.

    23/09/14 | Link | Rating: 4.0
    377. Christian P.
    Staff very friendly and helpful. Loved the room and proximity to beach. Pool area was beautiful and they had huge 25 ft TV screens playing world cup. The kiddy pool area was great for my 16 month old. I would recommend this hotel to all my friends!

    21/06/14 | Link | Rating: 4.0
    378. Felix B.
    When you think of Miami Beach there's only one hotel that comes to mind. The history and feel of this hotel is 2nd to none. Although drinks are expensive the pool scene and amazing restaurants make it all worth it

    11/12/14 | Link | Rating: 5.0
    379. Virginia E.
    I came to this hotel with a bunch of my girlfriends to celebrate birthdays. This hotel is absolutely beautiful from the lobby to the pool all the way to the rooms. When we first arrived we didn't take long in check in a small little line but went quick. Only complain i might have is that I found the rooms to be a little small compare to other hotels I have stayed at and that there weren't really like 24 hour restaurants that were more casual to go late at night. It seem to me everything that was in the hotel was fancy resturants which is fine but I always perfer at least one casual place. The pool was gorgous during the day and at night, and the food by the pool was delicious. I have the wings, fries, panini and the tacos. All of it was delicious and service was fast every time. The pool attendants were so nice and when they were taking care of you they made sure everything was great. The beach is also very nice, they have beach chairs free of chair but if you want an umbrella you will have to rent it. Overall I will definitely go back to this hotel as I really didn't have a bad things to say.

    09/10/14 | Link | Rating: 4.0
    380. Bettina S.
    My friend and I stayed here during our spring break in Miami Beach and booked a couple months ago via a promo that they were running for this particular week. Our promotion included the $20 per day hotel fee they charge for gym use, WiFi use, beach chair use, etc.

    Room - Clean, large bathroom, ok-sized room. We were in the Versailles tower (guest rooms instead of suites like the other towers) and it's a bit of a trek from the main lobby/pool/beach/etc. Mini bar is weight-sensitive so don't pick up anything and you won't be charged. Same with the mini fridge - don't take things out (even if its just to put your own food in) otherwise you'll be charged.

    Beach - Crowded, get there by 10:30 or earlier to get the best pick of chairs. The staff is very friendly, beach beds/umbrellas cost extra and the beds fluctuate in price by the day. Otherwise a nice place to chill and soak up the sun. We spent most of our time there instead of the pools, which seemed to always be overrun with kids compared with the beach.

    Service - Staff was very friendly and helpful for the most part. Calling the front desk was a bit of a challenge because you were bounced from person to person. Once when we were getting a taxi I was a little taken aback by one of the uniformed staff members (a bellman? valet guy?) who was getting a lady hotel patron's number which I thought was a little strange considering he was on duty, but whatever. Maybe that's how they do things at the Fontainebleau.

    Restaurants - In the hotel, we ate at Hakkasan, Scarpetta, La Cote and Blade during our stay. All quite good. Hakkasan and Scarpetta are four star restaurants with prices to match. Blade and La Cote were good lunch spots. All were able to accommodate gluten free needs. We got food (smoothies, fruit) at Fresh for breakfast, but beware that a fruit bowl will cost you $12 and a water around $6. Crazy, but those prices are to be expected in the hotel. There are grocery stores and Whole Foods in the Miami Beach area and it may be better to just stock up there and bring it back to the hotel.

    Scene - Mix of families, business types, spring breakers, ghetto rich people, etc. We saw "Real Housewife" Adrienne Maloof and her boytoy as well as Spike Lee when we were there.

    Random - They charge you for almost everything in the hotel, so just be prepared for that i.e daily hotel fee on top of your room rate, etc.

    All in all - If you want to experience the Fontainebleau, I think it's a onetime sort of thing. I enjoyed my short stay but probably wouldn't stay here again unless they were running a promotion again.

    16/03/14 | Link | Rating: 3.0
    381. Daniel B.
    We stayed here in the spring of this year and loved it!  Even though you are just minutes from South Beach you have everything you need at the resort.  Not to mention you have Soho Beach House to your right and Eden Rock to your left.  Three of the nicest hotels in Miami.  That being said, be prepared to spend some $$$ and if you can afford it better to just not think about it (or don't stay there) because it is pricey.  The first night we spent $50 for 2 drinks.  After that we bought a bottle of rum and a couple bottles of wine outside of the hotel for our room which definitely helped with the budget.  Everything added up and it was expensive but the experience was worth the cost.

    The rooms are great and the bathrooms are huge.  The balconies and views are beautiful, right on the water you can hear the waves.  It's nice 'not' to be on Ocean Drive and at the same time you don't feel like you are missing out at the Fontainebleau.  There are several great restaurant choices to choose from.   We ended up by the poolside restaurant though mostly every night.  Great servers and staff all throughout the resort and a very relaxing setting during the day.  Once the evening rolls around you will notice a change in the crowd and things definitely liven up.

    They of course have the best nightclub in Miami "Liv" in the lobby which we ended up going to 3 of the nights. That was a major plus for us.  Also it's nice to go clubbing then just get on an elevator and you're home.  Very cool.

    We had a private breakfast one morning on our balcony that was really nice. The room service is good and if you stay in the building by the private pool you can get a direct oceanfront balcony.  There are several pools to choose from.  We mostly went to the smaller one that was more private than the huge pool.  But the main large pool is a scene and fun to check out and people watch.

    For a special occasion or if you have never experienced Miami before,  i would highly recommend the Fontainebleau.  I read the history of this hotel and it originally opened in 1954 and was designed by Morris Lapidus, it was arguably the most luxurious hotel on Miami Beach.  I think it has maintained this elegance but with an up-to-date 2014 modern vibe.  It is the whole package.

    11/07/14 | Link | Rating: 5.0
    382. Sarah G.
    First time in Miami and I can't say enough how amazing this place is!

    Best resort I have ever stayed and trust me I've stayed at many!
    The room, the view , the pool party ..best part was how the pool was steps away  to the beach!! everything was perfect
    I cannot wait to come back and stay here.

    19/06/14 | Link | Rating: 5.0
    383. J M.
    A group of us girls celebrated our birthdays at the Fontainebleau pool with a few of our little ones.  The Team was incredible, Richard Torres, Giani, and Pamela to name a few.  They treated us as VIP as we rented 2 beds, had 6 lounge chairs, umbrellas, babysitter, delicious food, Perrier-Jouet Champagne, PAVAN Sangria (all natural no sugar added!).  I recommend everyone to celebrate at FBleau, with kids or without.  They have an amazing program with top notch sitters so little ones can splash in the pool and the big kids can play near the refreshments! The Suite was perfect and guest services were on top of our many requests.  Hakkasan and Scarpetta were also flawless as usual and it's not a complete review unless I give a shout out to the Valet, top notch.  Thank you Fontainebleau team for making an amazing experience for our birthdays, Mother's Day, and any day... Coming from a local.

    05/05/14 | Link | Rating: 5.0
    384. Tara W.
    The FB was our headquarters for a girls weekend, which they do often and well from what we saw.

    For those unfamiliar with Miami Beach, it's located on a strip of land just off the rest of Miami proper. Being on 44th street, the FB is kind of detached from the rest of the area so you have to cab it to reach other resorts, or just stay on the property which you can definitely do.

    Upon arrival you see the expansive lobby in the renovated Art Deco building. Charm and amenities- the perfect combo. Check in was kind of a mess, I will say the name on the credit card is more important than the name on the reservation so plan accordingly. Good luck trying to get adjoining or even proximal rooms. Apparently you have to book them wayy in advance.

    We spent most of our time here at the pool and that was nice. There are many chairs, and none in a bad location. They enforce security pretty strictly which I think made for a classier experience- I never felt skeeved out or annoyed by other patrons. Waitress service was adequate and there was unlimited bottled fruit flavored water, which I'm sure helps both the guests and staff.

    Overall our experience was great and I would definitely recommend it!

    24/09/13 | Link | Rating: 5.0
    385. Anna C.
    I was in town for a conference (Nov 17-19) which was being held at the hotel.  I loved, loved, loved my room - I was set up in an awesome suite on the 16th floor of the Versailles tower.  Gorgeous room, ok views, very clean, and the bed was comfortable.  Molton Brown toiletries are a nice touch!

    The issue I had was with the service... It started when we drove up our car to the valet...They didn't offer to help us with our bags.  It would take them 15+ minutes to get our car from the garage.  Ryan at the check in counter (night of 11/18/14) was the nicest person in the hotel.  Everyone else was rude.  The staff in the coffee shop literally commented to my face on the fact that I didn't tip them.  ( I don't always tip at Starbucks, why should I tip for a medium sized mocha that cost me $6.55???) The fact that they actually said something very passive aggressively was rude.  The coffee was good, but not $6.55 good.  

    Drinks at the Bleau Bar are good, but the bartenders act like you're bothering them when you ask for a drink.  Average price is about $17 for a cocktail.

    Not sure if i would stay here again...rooms are so nice, but you can get a nice room at other hotels where the service is much better.

    18/11/14 | Link | Rating: 3.0
    386. Maria B.
    The property itself is beautiful, but the service is terrible. In addition to having me pay for two cleanings that didn't happen (not even fresh towels I specifically requested) the hotel is currently trying to have me assume charges in the amount of $750 for a broken hotplate which was not broken by me but no doubt by the lazy,  greedy housekeeping staff. I am normally perfectly happy to pay top dollar for luxurious accommodations and to reward good service with good tips sadly that is not the case in this hotel. Their employees are dishonest and sleazy and expect $$ for every little thing BEFORE they do it which makes that bribes, not tips and outweighs anything positive the property has to offer. Let's face it, this is Miami, there are too many gorgeous places to stay that also provide you with courteous and excellent service without making you feel like a victim of fraud upon check-out.

    23/03/15 | Link | Rating: 1.0
    387. Eric F.
    I'm not one to leave negative reviews often but where do I even start with this hotel? How about with the $16+ mojitos that change price based on the servers mood? Or maybe the $699 a night room with a ripped lampshade and mirror that is rusted in the corner? There's also the bartender who told me that I shouldn't have my kids in south beach, as if he is the authority. Oh, I forgot about the automatic 18% gratuity added on every tab. If you enjoy paying for 5-star service and accommodations, but receiving 1-star service, then Fontainebleau is for you. The 2 star rating is for the location on the beach.

    Upon checking into the hotel you have to sign to and agree to 6 pages of rules on their digital screen. Some of them : "if you leave earlier than expected, you will pay for the room rate the rest of your nights plus a $100 fee," or "if you lift any item off the minibar for more then 20 seconds, you'll be billed for it." I wouldn't be so offended by the minibar thing, but the water bottles are $10 each. Really? So I got to my room and turn a light on, and notice that the lampshade is cracked all over and ripped, for $699 a night how is that acceptable? That wouldn't fly with most people at a holiday inn, let alone a 5 star resort. Call down to the front desk who says they'll transfer me to a manager, and sit on hold for 15 minutes then hang up because no one ever answered. Eventually, after going to the front desk 4 times, I got upgraded to a Jr. Suite (with ripper carpet and a broken bathroom lock) the next day, but no apology. Also, security would not let my 14 year old son couldn't walk through the lobby to get to the room because there were "performers". The final straw was the last night of my stay; I went to get a mojito and my son got a virgin daiquiri, the total was $40 with the automatic gratuity (I still had to wait 20 mins to place order and another 15 for the check when I was done) and I was charged $4 more for the mojito than I was earlier in the day which is Just ridiculous, making up prices. I'm pretty sure the drinks were less at the Rome Cavalieri. Anyway, if you are thinking about staying here, I would strongly advise going to the W, or the Eden Roc next door. If you do stay here, use your American Express to pay so it's easy to file a chargeback for the ridiculous fees.

    23/03/15 | Link | Rating: 2.0
    388. KATHLEEN K.
    I am very particular when it comes to hotels. I can only say great things about this hotel. Most importantly the room was perfectly clean and there was nothing that needed to be repaired, caulked, or painted.

    The beds and bedding were nice. The computer with large screen monitor was a great surprise.  

    Everyone was super friendly. Restaurants and pool areas were great.

    I would definitely return and highly recommend.

    05/08/14 | Link | Rating: 5.0
    389. Jen A.
    I can't say enough great things about this hotel. Visually, it's gorgeous - beautiful grounds, perfect private beach, great pools for lounging, quality restaurants. The service is impeccable - everyone that works there is friendly, helpful, and courteous. My friend was in contact with a night manager named Andy who was really helpful and nice. I went with a few friends and we had a nice room in the main tower - within the same part of the hotel as Liv and most of the restaurants. My only complaint is that the carpet looked not to have been vacuumed before we arrived - but that was remedied immediately after a phone call downstairs - they came immediately to clean it and apologized profusely.

    The Fontainebleau is like it's own little world and after staying there, I can't really imagine staying elsewhere in MIami Beach.

    30/07/14 | Link | Rating: 5.0
    390. Jennifer S.
    How did I forget to review this place?

    This place has one word for me. Classy! Every inch of this hotel and bars is classy.

    The rooms are beautiful. The beds... well if you prefer sleeping on a cloud, you'll love staying here.

    The pool are is amazing. I'm a swim geek so this is my favourite area of the hotel... pool side. Not to mention the pool bars.

    The outside bar areas are my favourite drinking spot at the hotel.

    The Fountaineblue really is a classy spot in Miami Beach!

    26/11/13 | Link | Rating: 5.0
    391. Glenn G.
    Great hotel, wonderful experience and beach and pools are wonderful!

    Do not go to LIVE unless you got DEEEEP pockets and are with a group and ready to get cozy!

    18/08/14 | Link | Rating: 5.0
    392. Rebecca B.
    This past November I had the pleasure of staying at the Fontainebleau Resort in Miami Beach Florida.  It was gorgeous from the moment we arrived till the day we left is was magical.  We arrived around 4 in the afternoon and were greeted by valet parking and pointed to the front desk area for check in. As we walked through the lobby we were greeted by so many beautiful sights and helpful employees.

    We got checked in and headed to our room to drop of luggage and explore the hotel. Our room was gorgeous and had a ocean front view that was breath taking.

    In the room the bed was so comfortable and the bathroom was beautiful it even had a phone in it how cool is that. Plus the mini bar was stock with so many goodies it was unreal.

    We left our room to go explore the beach and pool area as well get some dinner before heading to see Adam Lambert perform(he was performing at BleauLive).

    While out exploring the beach and pool area Melyssa Rodriguez a very sweet woman who helped make this stay at the hotel possible had a gift delivered to our room. It was a tray of the most delicious chocolate covered strawberries and bread with three kinds of spreads plus a basket of treats that were to die for.

    Later when we returned to our room we found our beds turned down with chocolate and bottled water on the night stand for us. It was so amazing we never wanted to leave but at last morning came and we checked out to come home. I have to say this was one of the best stays I've had in a hotel in some time. It really was worth every penny spent we are already making plans to go back for a mini vacation. Plus we are hoping that the hotel will ask Adam back soon for another performance because not only was our stay amazing but so was Adam's performance at bleaulive.

    I have to say that if you are ever in the Miami area and want a beautiful place to stay that makes you feel like royalty then you have to stay at the Fontainebleau. The service was wonderful, staff friendly and helpful, hotel clean and in top condition. Plus everything you need is on site including access to the beach for your kids. This really is the place to stay. think they let me move it.

    23/05/14 | Link | Rating: 4.0
    393. Elena G.
    Its one redeeming quality is that it is absolutely beautiful. Once you get over the initial "wow" of the chandelier in the main lobby and the amazing pool area, you're left with a lot to desire.

    The customer service at this place is absolutely horrible. From the waiter at the pool literally throwing ketchup to us when we politely asked for some, to bartenders not paying attention to you standing there for 20 minutes when you are THE ONLY PERSON waiting... these people need customer service training BAD. We were there for my bachelorette party and decided to splurge on "the best" hotel in Miami but ended up wishing we had saved the money and stayed at a much friendlier place. The problem is that 18% gratuity is added to every single thing you order, so of course they don't have to try to make you happy. I left the place with an awful taste in my mouth. The weekend was great because I have the best girl friends in the world, but next time we will be staying somewhere else.

    13/06/14 | Link | Rating: 1.0
    394. Joey R.
    I always have fabulous time here!! There are 10 pools and about 12 restaurants that are deliver very solid food.

    There is pool and beach service that delivers excellent food from Lacote. They also set up your towel and chair. You can purchase an umbrella at the beach for $25.

    The spa is definitely nice, and offers some interesting options such as a rain shower room with strong water raining down and relaxing you.

    Special shout out to Ernesto Alfonso who delivered exceptional service and was extremely kind. I always enjoy seeing him at the spa!!

    There are several options for night life as well - check out their website! I definitely recommend this place!

    29/08/14 | Link | Rating: 5.0
    395. Frank V.
    Excellent convention center. Staff very accommodating and super-friendly. Comfortable seating. Easy to maneuver around the center. Global Networking Event by Sotheby's International Realty here this week, thanks FountaineBleau Miami Beach  great event.

    09/09/14 | Link | Rating: 5.0
    396. Kieran R.
    Cant even begin to explain how awesome my time at this resort was. One of the best hotel experiences I have ever had in my life!
    You have to enjoy a day out on the beach at one of  the beach cabanas that they have right along the ocean. One of the most beautiful views I have seen in my life. The Beach Club staff was awesome, Specifically Nekane, Nick and Gus who catered to all of my needs while enjoying a beautiful day on the beach. All of the staff  were so friendly and gracious and always available. I will definitely be coming back to Miami very soon and will for sure spending most of my time here at the Fontainebleau! Thank you again for a memorable vacation!

    03/10/14 | Link | Rating: 5.0
    397. Kirk W.
    Great conference location and services for the conference. Restaurants are typical high end. Multiple pools and hot tub are better than surrounding hotels. Free wifi throughout. The hotel was reportedly the favorite of the Rat Pack and their music plays in the elevators. Nice touch.

    However, the guest rooms aren't the greatest and a few issues:
    1. NO COFFEE SERVICE. No machines in the room and none available in the lobby, except at rich people prices.
    2. The "to-go" breakfast set up in the lobby looks inviting. Be ready for a Frank Sinatra prices. I paid $18 for a fruit bowl and a plain coffee.
    3. The shower tiles looked like they dated to Rat Pack era. In severe need of replacement.
    4. The old phone system kept blinking 24-7 and couldn't be shut off.
    5. The clock had a place for your iPhone, as long as it's not iPhone 5, which I'm sure none of the upscale visitors would have,

    29/07/14 | Link | Rating: 3.0
    398. Joanna T.
    Stayed at this hotel on10/16-10/18/14 and it was definitely NOT WORTH the money!  A group of us decided to book this hotel after hearing about how great it is but boy, do we REGRET it!

    The service sucked from the moment we got there until we left. Definitely not 4 or 5 star service. Not to mention we went out to the beach and ordered 4 drinks. The bill came out to $140 bucks. $140 for 4 drinks! Knowing something wasn't right we asked the waitress, she smiled went back and changed it down to $90 bucks. We went and complained to the front desk and they said each area have their own manager. This makes me think this happens a lot here! What kind of hotel in America operates like this?! So shady.

    We went to their club ordered a red bull and vodka, the drink came out to $20 a person. We went across the bar and ordered the same thing and was charged $13 a drink. Ridiculous.

    The rooms are average, only plus is it is right on the beach and there are plenty of pools, but don't expect to get a chair and if you do, be prepared to pay for it.

    Do yourself a favor and go to a different hotel if you don't want to be hustled.

    24/10/14 | Link | Rating: 1.0
    399. Alya E.
    this is by far the worst hotel/vacation I v ever had. The hotel was extremely overcrowded, u have to reserve a spot by the pool or beach  by 6am , no service what so ever. Even the lobby, no available seat to rest. The rooms are tiny, no coffee machines, no fridge, very slow internet. They charge u additional $100 for hotel amenities without ur notice when u sign ur check in papers. Expensive restaurants. It is not worth it, go to any other cheaper hotel in Miami beach. there is no relaxation, no service in this hotel.

    12/04/15 | Link | Rating: 1.0
    400. Mel R.
    What's not to like about this place? Beautiful views from the balcony, gorgeous beach, world class spa flowing with mineral water. The room was very modern and comfortable, came with a flat screen and apple computer. If you want the Miami experience, this is the place, truly a one of a kind.

    24/02/14 | Link | Rating: 5.0
    401. Twee V.
    My husband & I stayed here for three days. They have a very nice pool area, direct access to the boardwalk, beautiful ocean view. Our room was big and airy.

    Customer service is just average. They are busy here. Everything just takes longer. If you need something, you will have to request multiple times before you get it.

    Fountainbluea is 2 miles from Lincoln Road. You have to take a taxi or walk 1/2 hour to 40 minutes to the shopping and restaurant area. Taxi at this hotel can be rude. They don't like the short distance traveler.

    And here is something I had never encountered before at any high-end hotel. My husband & I want to borrow an umbrella. We asked the bellman, the doorman, the concierge desk and the front desk. No luck! A big fancy $$$$ resort has NO umbrella. Seriously? Here is another kicker. One of the concierges told us to check with the front desk. He also said we might need to put down a deposit in order to borrow an umbrella. Hahahhaha!  Hahahhah! Am I being punk'd? Is this for real?

    21/09/14 | Link | Rating: 3.0
    402. Gina H.
    Ah the Fontainebleau.  What a Miami architectural ICON.  Such a motley crew of historical LEGENDS this building has seen cross its threshold, and what secrets the walls of this legend of a building hold within its walls.  If you have a great love of historical architecture then this is one for you to explore and appreciate.  

    Despite living here in Miami for 13 years at the time, the first time I stepped inside of the Fontainebleau was when it closed down for major renovations in 2006 and they had a MASSIVE sale of all the furnishings and equipment over a weekend, prompting a girlfriend and I to go there and snag an entire bedroom of furniture and some lighting for her new apartment for a couple of hundred dollars.  

    My most favorite part of the renovation was the painstaking work the new owners went to to preserve the bow tie marble floor and the stairway to nowhere.   Yes, the floor is beautiful.  Who ever looks at the floor anywhere?  Look at this one in the lobby, it's been there since the hotel was built in 1954.  It is truly beautiful.  The stairway to nowhere was initially built so that ladies could scuttle in, take an elevator up to the coat-check and then make a grand entrance into the lobby via the stairway to nowhere.  Cute !!!  Bring back the drama I say!!

    However, despite my romantic image of the Fontainebleau and a total love of bygone years, fashion, music and culture, of a Saturday night these days, you would have a barrel load of fun to grab a cocktail or two with like-minded friends in the lobby bar, kick back and watch the crowds arrive to attend LIV. You will see everything from Louboutin and Von Furstenberg to Target and Walmart...and I DARE you to be able to tell the difference.

    25/11/13 | Link | Rating: 5.0
    403. Jay D.
    My boyfriend and I stayed in the Ocean front junior suite with balcony and it was amazing. The valet and other hotel staff was very helpful, fast and efficient. The decor was outstanding in the tower that we stayed in and the food at Michael Mina's was outstanding. La Cote, however, did not have good food. Not only was the wait long but out of the 3 things I ordered nothing was anything to brag about. I am giving this hotel 4 stars simply because of the room and hotel staff itself. Jetted bathtub, apple desktop, beachfront balcony and mini bar. Pools were awesome and the beach staff was very welcoming too. Pricey or not, I will definitely be coming here again! You definitely get what you pay for here.

    29/09/14 | Link | Rating: 4.0
    404. Jose T.
    Stayed here for the 4th of July weekend. It is a great looking hotel, super clean. The pool area very nice, good vibe, delicious food and drinks. During the early hours a lot of couples with their children but after about 3pm you start to see a different crowd.
    Cons: everything is over price two drinks easy $45 spend, food over priced too. My wife an I order two bottles of water and it was $17.
    Pros: away from Ocean drive, very clean, even if the drink prices were high but at least they weren't weak. Beautiful people all over the place and of course the best club right in the lobby of the hotel ( club LiV).

    I recommend the stay here but be prepared to spend a lot of money.

    07/07/14 | Link | Rating: 4.0
    405. Tarick S.
    Don't let me start with this place. First of all, being a professional athlete, I've stayed at some nice hotels. My family and I vacation and stay at top notch hotels. So this review isn't biased or exaggerated. It's the honest truth.

    My family and I decided to give Fountain Bleu a try. So we stayed there. Its crazy busy and noisy. This is understandable and tolerable. A little more crazy than I expected, but still fine.

    Then guests staying at the hotel started cooking food that smelled so strong that it woke us up in the morning. And this wasn't just one day. It was daily. The hallways on each floor wreaked of food as well. I called the front desk to let them know, and they said they couldn't stop guest from cooking in their rooms. I guess it was Passover or something like that. So the guest celebrating were cooking Persian food daily in their rooms. I smelled food all day and all night. Strong onion smell and spices, etc. We could smell it in our room. I understand it's a holiday, etc.. But the cooking should've been done at home or someplace private. That's where the hotel should step up and do something about this for future guests.

    Then our room happens to be located at the end of the hallway next to a garbage bin. This is where the residents who live at this hotel dispose of their garbage. Every time somebody opened the bin to dump their garbage, a strong stench would hit us all the way in our room and throughout the hallway. It was crazy. I'm not usually one to complain, but things got ridiculous at this hotel.

    Then the lobby was full of kids running around all day and all night. Not your normal amount of kids. I'm talking like Disney World amount of kids. Late at night as well. Again, it was because of the holiday, but my family and I had enough. We decided to pack our bags and leave this place. We headed to the W Hotel. Ohhhh...so nice, so clean, and smelled so good!

    18/06/14 | Link | Rating: 1.0
    406. Christine T.
    How to begin... Wow! What an amazing experience. This hotel may look like many of it's competitors but don't like it's Miami-esque outside experience turn you off. This hotel is a historical landmark of Miami, that holds an immaculate amount of high-end accommodations catered to every need a guest could have. Laying poolside or beach side is an absolute must, and if you have the chance to sit with Kendall, she will take amazing care of you, and best of all she makes sure the Mojitos are flowing. YOU'RE IN MIAMI, KEEP 'EM COMING!

    For your dinner experience there are so many eclectic choices to choose from but my favorite dinner was at Hakkasan. The dish my mouth is still watering from is the duck salad appetizer, it was to die for. I honestly felt like a celebrity with the service that Veronica provided. She was so knowledgable in regards to the menu, such a refreshing feeling to see an educated staff member know every item/ingredient on the menu like the back of her hand. We were also checked on several times by the General Manager, a french name I cannot remember, my apologies! Amazing service, atmosphere and all around experience.

    Whether you're grabbing a coffee from the cute blonde, Emilie, at chez bon bon or having a carb-overload at Scarpetta everything at this hotel is focused around customer service and experience. It is so wonderful to see a hotel that prides itself in it's employees and encourages growth and knowledge through experiences at their own place of work. After all the best advice comes from those you have gone through the experience themselves. Bravo Fountainbleau, bravo!

    03/09/14 | Link | Rating: 5.0
    407. Terra S.
    The fountainbleau is a good time in a bottle of champagne! Great pool, awesome dining, gorgeous beach, popping nightlife and clubbing, relaxing spa and a pretty penny by the time you check out. Totally worth it? Si mami! Welcome to Miami

    03/08/14 | Link | Rating: 4.0
    408. Rafael C.
    Aesthically this place is what you expect from Miami beach,, beautiful people with lots of at tidy...the hotel is posh, the pool area is fantastic and the plethora of restaurants will satisfy all the culinary desires

    That said, the SERVICE SUCKS

    I'll say it again, THE SERVICE SUCKS

    when you pay way over normal for even a cup of coffee the expectation is it be done with a modicum of class....the reality is the employees are mostly uneducated, minimum wage, untrained Taco Bell servers dressed in fancy attire who know nothing about providing a first class experience

    The place is worth going understanding what your getting; so if you're prepared have a great time

    12/07/14 | Link | Rating: 4.0
    409. Caroline D.
    My family came for winter break. I have a 14 yr. old and an11 yr. old Everyone in the hotel is lovely, very friendly and willing to help. However; from there it goes downhill fast.
    Don't bother ordering anything by the pool or beach, you'll be waiting forever and i mean at least an hour. Go  to Fresh and bring it down.
    If you make a cabana reservation before you come, confirm when you get here. We had reserved a cabana for $1000 and they didn't have our reservation.
    We would leave our room at 11:00am and come back at 4:30. Each time we came back to our room, housekeeping had not come. I was told they clean the rooms where people are checking out first. Why not accommodate those that are staying here!
    Yesterday we went to the spa... they told my wife that there was an availability at 3pm. She said  let me check with my family... that took all of 2 minutes, she didn't even  leave the spa. She went back to the counter to tell them yes, and was told, oh sorry there isn't any available. they just gave it to another woman that walked up.
    The food is pretty bad. I ordered a turkey club one evening and it was pressed turkey.
    The alarm went off yesterday evening and no one seemed to know why. I asked at concierge what the issue was and they didn't know. "Just don't use the elevator to play safe". Gee thanks.
    I so regret not staying at The Ritz or The Lowes , where we usually stay.
    wouldn't come back here for anything.

    02/01/15 | Link | Rating: 2.0
    410. Charles A.
    Loved the place !!! Great service and excellent valet!
    My room had an incredible view and the discoteca LIV was fun too.

    27/05/14 | Link | Rating: 5.0
    411. Mayra R.
    WORST CUSTOMER SERVICE EVER...stayed in this hotel for spring break and was very disappointed.

    First of all when we arrived our room was not ready we did not make a big deal because they said they would upgrade us to a suite for the inconvenience of having to wait 2 hrs for our room to be ready. LIERS they actually downgrade us, now it was time for a big deal. This was suppose to be "the best" hotel in the area yea, nooo. My friends and I travel every year and so far this has being the wort hotel experience. We have stayed in much better hotels and received very good costumer service.

    - The beds are so uncomfortable
    - Room service (the worst)
    - The door man by the pool is the rudest guy ever
    - All the workers here feel like they own the hotel and can do as they please, horrible!

    Just stay in a different hotel, you will regret staying here every workers here is rude.

    04/07/14 | Link | Rating: 1.0
    412. Chi P.
    First, the good:
    Hotel is gorgeous.
    Rooms are beautiful with great views.
    Pool area and beach are very nice. Clean and well maintained.
    Manager really tried to go out of his way to help us.

    Now, the bad:
    Service at the pool was TERRIBLE.
    Drinks and food are way overpriced. $100 for four drinks. Crazy!
    Miscommunication and disorganization all over the place. Staff doesn't seem to be on the same page ever.
    You need to look at your bill carefully because they double charge consistently!

    Throughout the weekend, we had many negative experiences. We were told that our room would be made up for us by 3pm upon check in. When we did get in, somebody else's luggage was in our room. We went back to the front desk, and it took them 20 minutes to figure out whose luggage they had misplaced.

    The staff at the front desk and the staff at the restaurant Vida had completely different ideas of what was included in the rate we paid for. Long story short, we wasted 45 minutes of a beautiful day trying to figure out if we had to pay for the kids meals or not.

    The hotel manager sorted out the situation and tried to rectify it by getting us a cabana on the beach. However, the second we got up to go to the pool, other people took our cabana; apparently, nobody told them it was reserved until I came back to get our things two hours later. For a hotel where cabana rentals and chairs are at a premium charge, you would expect the staff to be a little more organized with things like this.

    At the pool, we had to wait over an hour for a server to acknowledge us for drinks and food. Five came by and said that somebody would be with us shortly. Then, once we were served over an hour later, three of the dishes were incorrect. Rather than waiting, we just ate whatever was served. Of course, the bill needed to be corrected, as we didn't receive two dishes.

    At checkout, we were told that the hotel fee would be removed from our bill as a courtesy for our poor experience. Four days later, my sister and I both noticed that we were actually charged another hotel fee rather than having it removed. The fact that it happened to both of us either means that the staff does not know how to work the credit card machines...or they're purposely doing it. I mean, how many people really check their credit card statements regularly? Whatever the reason, it definitely comes across as shady.

    I'm not sure if the problem with this hotel is that the majority of the staff are kids...or if the hotel is just too big and they are not staffed appropriately. Either which way, the service did not match our expectations. The only reason I gave the two stars was for the beautiful hotel.

    29/10/14 | Link | Rating: 2.0
    413. Lou N.
    Aside from the younger crowds and small beach area the hotel itself is super nice. Our room was really nice and clean and had a nice view of the downtown city and beach. One thing that I didn't like was the insane traffic in the valet area...organization!!!! If you're into the club scene and celebrities this is for you. Little pricey!! Finally, I will not be returning anytime soon. ONE&DONE!!

    02/11/14 | Link | Rating: 4.0
    414. Mimi C.
    2 stars is perfect because I've definitely experienced better SERVICE!!

    A group of us rented a few "Guestrooms" in the Versailles tower. I was not involved in choosing/booking the rooms so I didn't know what the amenities were. I was VERY shocked to see that none of the rooms included a personal refrigerator or microwave or coffee maker. These are things that even CHEAP hotels have in the rooms! They make you pay for everything. And I get it, if you have the money to stay in a place like this then you can afford to pay for whatever you want/need during your stay. But charging for hot water? Seriously? I paid $4.82 for a pot of hot water (and waited over 30 minutes to have it delivered). Good thing I brought my own tea!!  We also needed milk for one of the kids and they were charging almost $13.00 for a GLASS. Unless you're bringing me the cow itself there's NO way I'm paying that much for milk! We walked a couple of blocks to Walgreens and bought a half gallon which, of course, was less than half that price.  

    My bed sheet was torn (see picture) and my pillowcase was either stained or dirty- either way it's unacceptable and NOT what I expect to see in a room that cost as much as it did or in a hotel as "fancy" as this one. If they're going to put raggedy linens on the beds be smart enough to at least TRY to hide it. The shredded part of the sheet was facing the head of the bed as oppose to the feet where I may have not even noticed.

    We had an incident at Vida restaurant where the hostess didn't add our name to the wait list for the breakfast buffet. After a 10 minute wait and seeing so many people walking up and getting called right away, I confronted the hostess. She didn't apologize for the extra (and unnecessary) waiting time or for her mistake on not adding our name. Instead she gave me a straight face and asked for a name. WOOSAH...

    At the pool area is where I'd had enough. We wanted to rent one of the poolside beds. The gentleman who checked our room key at the entrance instructed us to walk towards the beds and that a team member will help us shortly. FOUR employees approached us but not to ask if we need help. Instead they ALL told us we couldn't stand there unless we were renting a bed. IDIOTS, we are standing here BECAUSE we want to rent a bed!! One guy finally offered to help us and we requested a bed and 2 umbrellas. He said he'll take care of us and walked away. While we waited, we continued to be harassed (not helped) by the pool staff. We explained to one of the bullies that we're waiting on one of their co-workers and at that same moment the guy who was supposed to be helping us walks by. We call him to follow up on our order and he says, "Oh, okay, I'll take care of you now." Are you F***ING kidding me?? SO he just forgot (still wondering if it was purposely or accidentally) about us meanwhile we're waiting in this hotttt sun with kids and a baby all this time while getting harassed by people and haven't even had a drink... I was FUMING!!!

    As far as entertainment for ADULTS, this place has what you'd love. Good looking people strolling around half-naked, DJ mixing the best, most current music at the pool (and at the main bar at 10pm), 21 + pool, and 2 clubs. But I don't care how beautiful, high-end, or FUN this hotel is, their level of customer service is not as high as their prices, which, TO ME, makes it just as good as any Roach Motel off of Biscayne! And I'm still VERY turned off at the fact that they don't provide some of the simplest room amenities. I'll definitely return here to party but NEVER again to stay.

    30/07/14 | Link | Rating: 2.0
    415. Oskar T.
    GREAT PLACE!!!!
    The lobby is amazing.
    Parking is expensive.

    21/11/14 | Link | Rating: 4.0
    416. Andrea R.
    Stayed here for a friends bachelorette party, Thursday - Sunday. The grand entrance is beautiful, especially at night when they have it all lit up. There is a fun bar in the lobby as well. Our room was very nice, clean and comfortable. We had an ocean view but it was a little obstructed. The first room we were placed in was very small and the concierge was nice enough to move us to a better room.  Room service was great and fast, we ordered a movie and had technical problems, it was fixed within 15 minutes. There are several dining options we only ate at one on-site location, Michael Mina 74 (delicious you can see my review on their page).  The LIV nightclub is located on the main level as well. Pricey but it was a lot of fun (usually $40 to get in, find a promoter and they can waive that fee), drinks are $18-$20 each. The music is alright, mainly just techno. It gets very loud and lively at night, if you're looking for a quiet hotel I would steer clear.

    The location is okay, we wanted to hang out in South Beach more so we had to take a cab ride everyday. This hotel really has everything you need, we just wanted to be closer to the action. In hindsight we wished we had stayed in South Beach to save on cab fares.

    We did not use nor enter the pool area, but it looked really nice.

    The concierge here is GREAT. Liam  and Chloe helped us get around and find fun things to do for the entire weekend.

    30/10/14 | Link | Rating: 4.0
    417. D K.
    Service on steep decline.   This place actually closed the kid's pool early for a drinking reception.   No notice.  Kids crying.

    11/03/15 | Link | Rating: 2.0
    418. Asia E.
    I had my bachelorette here and I had a blast! the atmosphere is beautiful, the pool is stunning, and the property has its own beach. The bedrooms were a good size and the beds were super comfortable. And did i mention that every room comes with an Apple computer? BALLER! The facilities also has the best gym i've ever seen, which not only includes treadmills, free weights, iso machines, but also had ropes, wall balls, a punching bag, and a ballet bar. And the view overlooks the pool. The best part? Being able to walk downstairs to LIV, which was the best club we saw in Miami. If I had the money I would totally come back here again!

    11/11/14 | Link | Rating: 5.0
    419. Howie O.
    Fontainebleau is a very nice place to stay for sure. I had the luxury of staying in one of their higher end suites. Unfortunately,  the people who stayed in it the previous week decided they wanted to smoke in it. You could not mistake the stench of cheap cigars.
    The hotel itself is absolutely beautiful and it is maintained very well. If you are a cheapskate you might want to locate a different place to stay because this place a a bit spendy.
    Pool scene is off the hook. Get a cabana if you can, it is the only way to enjoy your time in the sun. If you get to the pool early there are tons of deck chairs as well.

    12/05/14 | Link | Rating: 4.0
    420. Amat G.
    My best friend and I traveled there for our 21st Birthdays. The hotel inside was beautiful but the rooms were nothing special I have seen better in Vegas. The front desk was useless in making reservations and helping us out if we needed tourist suggestions. I laughed when I saw water costed $7 a bottle that is ridiculous.

    The worse experience I had was with the club LIV. On Halloween night we went to LIV with no problems at all expect for the long lines which is understandable on halloween. What I was shocked at was the way I was treated the third night I wanted to go to LIV. Since we got harassed standing in line in short dresses I decided to go purchase tickets beforehand and then go to my room and change when the club opened so we did not have to wait in line. I went to purchase tickets wearing yoga pants and a white v-neck. The workers at live refused to speak to me and completely ignored my existence! I was confused and did not understand why he refused to speak to me. I called my friend to call the front desk and ask why no one is speaking to me at LIV. The worker had the audacity to ask my friend what I was wearing. Meaning basically if i went down with a tight short dress then I would be spoken too? This is ridiculous and sexist! Fontainebleau prides itself in being a classy an elegant hotel while it hosts a sexist club which only pays attention if women's boobs and asses are hanging out. I could not believe what the front desk was telling me. I am from LA and have so many friends who work for the entertainment industry and nightlife and i have never been treated with such disrespect in my life. I felt like a piece of worthless meat. I will not stay at a hotel that supports such actions against women.

    14/04/15 | Link | Rating: 1.0
    421. Jay M.
    Definitely not impressed. I travel to resorts all over the country for work.  This is supposed to be the best Miami has to offer.  The reason for my 2 stars is the stupid pricing on everything in hotel.  Bottle water $6.  Gatorade $7.  Also the rooms look like a holiday inn.  Nothing special.  The ac never stops even with the door open and the ac off.   Bathroom is very tiny and barely has any water pressure.  Walls are super thin and the balconies connect(make sure you lock balcony door when you leave).  Now the hotel food,  sub par at best.  It's a really far walk to find another restaurant but as bad as the food was it was our only option.  If I have to come back for work. Sobeit.  But I'd never stay here for Vaca.  The W and the Marriott on 3rd are way nicer.  As well as the Ritz and Loews on 17th.  We Can't wait to check out and get back home.  Prob should of dropped 1 star

    03/02/15 | Link | Rating: 2.0
    422. Brian S.
    No one offered to help with our bags. The hallways on the way to our "suite" were worn, scratched and torn. The windows and walls are paper thin. It's full of more Midwestern tourists than Las Vegas. Poor service. Over-priced. Overall a horrible decision. What a shame.

    29/01/15 | Link | Rating: 1.0
    423. Kat S.
    I was hired by the spa only to have my employment withdrawn from me when Assistant Director of Spa Operations, Michele Petermann, returned from vacation and was irate that I hadn't resigned from my previous employer sooner. Her reason for terminating me was that she needed someone to start the position which I was hired for sooner than my last day with my current employer. A start date was never discussed prior to Fontainebleau rushing me into orientation after my last verification for applicants were met the day before. No schedule was discussed with me either, yet Michele said that she found it "odd" that I waited to resign from my current employer. She then continued to make accusations that I must be an illicit drug user or have a criminal background, if not both, as to why I wouldn't resign earlier.

    Michele Petermann is malicious, unethical, and tarnishes the credibility of Fontainebleau operations.

    28/10/14 | Link | Rating: 1.0
    424. Jai M.
    I love coming here and watching beautiful sunrises from the comfort of my cozy bed, or taking a bath with the jacuzzi jets going. There's an apply desktop in the room. Room service food is just okay, and it takes awhile to come. Bleau Bar is cool to network with people at.. Lots of cute European foreigners. Love the pool area/private part of the beach. I have a good time whenever I come here, but be prepared to spend money. Don't come if you can't splurge on luxury.

    Oh, if you don't want to pay for valet (was $40 I believe before tip).. There's a cheaper parking lot one or two hotels north (definitely walking distance)

    18/05/14 | Link | Rating: 4.0
    425. Marco M.
    It really has everything you may need for a week/weekend trip.  Several nice restaurants and shops to to keep everyone busy, even on rainy days.

    The massive pool area allows for everyone to cool off but you also have the beach there as well with full waitress service.  

    The music playing in the lobby in the evening and pool during the day can be a bit overwhelming for those trying to have a "quiet" weekend, so just keep that in mind when booking that you are going to be in the center of it all.

    The rooms are also very clean and spacious depending on what you get.

    27/05/14 | Link | Rating: 4.0
    426. Charles S.
    I only got to spend one night at the Fontainebleau.  I arrived at 9:30 PM and checked out the next morning so I could speak at a conference being held in the hotel.

    This is a resort a la Las Vegas, but without the slots and gaming tables  A huge number of rooms.  Long lines to check in and out.  Big name restaurants on the property.  Big time pool scene in the afternoon with nary a family or child to be seen.  Serious hook up scene at the bar in the lobby.

    That said, the staff were terrific.  My room was spectacular.  The view from the balcony was amazing. Wifi connection could not have been better.  (The wifi fee is included in a $18/day fee for miscellaneous stuff that ought to be free.)  The gym has great equipment and a great view.  

    And there is this weird mixture of people in suits going in and out of meeting rooms filled with serious people meeting on serious topics who are bumping into people in beach cover up just back from the pool/beach.

    One complaint:  I couldn't get a meal in the hotel at 10:00 pm on a Thursday night.  All the kitchens except room service were closing.  So I walked around the corner to a Hyatt Place (how declasse!) to get a hamburger.  WTF??

    11/03/14 | Link | Rating: 4.0
    427. Cherir C.
    I am glad I stayed here in the 90's before it became a commercial version of it's former self. The layout is confusing and feels more like an airport terminal than a luxe hotel.

    The suite was gorgeous. The bathroom had a jacuzzi and shower. There was a full sink and fridge in the sitting area. Our balcony over looked the ocean. The decor is pleasant and the room is clean.

    The location is the best. It is just lacking that certain something.

    28/06/14 | Link | Rating: 3.0
    428. Victoria D.
    So far, my stay here has been mediocre. For the amount of money my friends and I have spent to stay here for the week, we aren't impressed. Nothing complimentary in the room for us to drink/eat and we are staying in a SUITE!

    Food and drinks in the cafe are overpriced. A bottle of water is $7.14! That's absolutely ridiculous for a bottle of water.

    House keeping has been amazing. We leave in the morning to hit the beach/pool and by the time we return to our room house keeping has already been in our room to tidy up.

    My friends had a BIG PROBLEM with the FB because the three credit cards that we have linked to the room were all charged over $900 and therefore caused an inconvenience for one of my friends to use her card over the time of her stay. What did the FB do? They said sorry.. WHOOPTY DO! No complimentary meals, drinks, nights stay. A big NOTHING in order to fix the problem.

    We won't be stay at the FB next time we come to Miami.

    17/03/15 | Link | Rating: 2.0
    429. Ian P.
    Poor room service. Currently on vacation for the weekend and ordered room service. Clearly had asked for hot sauce, but they had forgot. We called 3 times asking for some, but never came. Food was cold and gave it back. TERRIBLE ROOM SERVICE

    27/03/15 | Link | Rating: 1.0
    430. Jennifer D.
    Stayed here this past weekend with my husband and had a great time.  I know a lot of people complain about how expensive this place is, and to some extent I agree that things are overpriced, but I also believe that you truly get what you pay for.  First of all, service was extremely friendly and inviting no matter where we were (restaurants, outside waitresses, front desk, housekeeping, valet etc.).  The view from our room was STUNNING and I highly recommend upgrading to an ocean view room in the Chateau. The rooms were very clean, the bed was extremely comfortable and the shower was nice and roomy.  The hotel is located right on the ocean with easy access to the beach (loved that you needed to show your room key in order to get to the pool area, which is great at keeping outsiders away).  A handful of pools to choose from- if you want loud music and dancing- there's a pool for you, you want a nice roomy pool that you can swim in- there's a pool for you.  $40 for valet but allowed you to come and go as you pleased and you just had to send them a text and your car was waiting for you.  

    Some things that bothered me what the $20/day resort fee that allowed wi-fi and gym access (which I guess is good because it forced us to use the gym to get our money's worth!).  $8 for a bottled water at the small café is just plain annoying and $25 for a frozen drink at the pool is absolutely insane.  Come here with the expectation you are going to spend some cash and you'll have a good time.  Beautiful hotel, great amenities, nice staff and great location.   Can't wait to come back to this beautiful oasis in the future!

    09/04/14 | Link | Rating: 4.0
    431. Bianca B.
    Came here a few years back and had an amazing time! Back then this hotel was very family friendly but that's when it was also owned by the hilton.
    Now when I go there it is more advanced and looks as if you stepped into an expensive Los Vegas hotel. From Celebrities to hot night clubs, this hotel is a mini adult playground. Very prestigious and grand. Yes you can bring your family and they would have some fun, but this hotel is for the grown and sexy. Keep that in mind. It's by the beach and don't get shock if you bump into a celebrity or two..
    P.s. There cafe is amazing. Great brownies.

    02/01/15 | Link | Rating: 4.0
    432. J T.
    We had the most awful time checking in and checking out. They could not find our reservation and told us to have a seat and that they would get to us when they could. It delayed our dinner reservations and evening plans. Completely rude. We did not fly into Miami to be told we did not have reservations when we booked two months in advance. We also prepaid. The manager did not even bother to come out and talk to us. The concierge kept going into the back to relay information between us and the manager. They finally figured it out. Our stay was decent. The hotel was beautiful but the service could have definitely been better. We booked a condo that sleeps 6, but when we went to rent chairs and umbrellas for the beach we were told we were only given 4 chairs for being guests and had to pay for 2 additional chairs. Then the guy proceeded to tell us we can have 5 chairs because our room sleeps 6. The math just doesn't add up does it. When we checked out the concierge tried to charge us almost 600 dollars in room service that we did not have. It took almost two hours to receive towels that we requested. Come to find out he had actually given us an invoice to another room, Mr. Neil M. in Sorrento 1609 owed $600. If he wasn't busy talking to the lady to the left of us while he was asking us for our room number then maybe he would have gotten it right the first time.

    Also you would think that at hotel with 4-5 stars ratings, they would have excellent pillows and bedding right? WRONG. Their pillows are so flimsy and had no cushion, I could just lay down and hit my head right on to the bed. What a waste of a nice place for cheap bedding!  Not to mention, the pullout sofa was so flimsy as well...and whoever thought about the sliding door for the bathroom must be from New York because that was just a horrible creation. Kept getting stuck or slammed to the wall when trying to open either that or b/c it was out of track.  Oh and the Wifi never seems to connect.

    02/06/14 | Link | Rating: 3.0
    433. Hansel B.
    I was here for a business trip. I used to live in a different hotel every week and I judge them on cleanliness, service and  price. The place is fun, but looking at it as a hotel, it's hard to give it top ratings.

    This place has cleanliness, but everything else leaves much to be desired. The price, a little ridiculous for what you get. You get free wifi and and old iMac in the room that is really slow.

    For $300+ a night for a standard room (Chateau tower), I expect something, at least give me free water! The rooms are small - ok, I can live with that, SFO/NYC rooms are same. View - what view? I was lucky not to face the pool cause then I would have a view and the constant music all night, no thanks!

    Service - You will not get any special treatment here unless you pay for it. Fair enough, but at least try to be nice! Outside of the front desk and beach staff, I just didn't feel welcomed here.

    There are a ton of restaurants to choose from, all good... nightlife is a little insane with LIV nightclub. The Bleu bar is a nice place to hang out by the lobby with music all the time.

    The pool and beach area are nice. They get pretty packed after 11am, but other than that its all very nice. I will say that the beach area is too crowded, too many chairs, feels like you are in a nyc subway car.

    As a destination this place is lots of fun and has plenty to do. As a Hotel, it leaves a lot to be desired for the base price you pay... they tack on fees for every little thing you want to do. I would come back on a business trip, but I don't think I would stay here at those prices on my own.

    08/05/14 | Link | Rating: 3.0
    434. Loan P.
    OW- WOW was it a treat to stay here!!

    Whilst in Miami my crazy (and quite generous) sister decided on booking me in at Foutainebleau! I was already impressed with high chances of seeing The Kardashians, but finding out later that a scene from The Guardian was shot here - waaahoo. My room had an amazing view, pillows were massive, bed was a giant marshmallow with Apple appliances too, shower even had a tv - didn't use it but woo!! I was in paradise.

    THEN I hit the bar downstairs, aka paradise no.2 - a range in liquor like no other with such lovely service. The large outdoor areas had numerous pools, spas, private spas, bars, deckchairs, DECKCHAIIRRSS!! And if you don't like chlorine pools, not a worry - the beach was just a beautiful board walk away... where there were more deckchairs and such clear water!!  

    Lets just say for about the week that I stayed in Miami, I left the hotel about twice - it was absolutely amazing. 10/10.

    04/05/14 | Link | Rating: 5.0
    435. Janice E.
    I am shocked to see some people had bad service because I had the complete opposite experience. The service here was everything I expected and more. The employees made me feel like I was important and so were any of my needs or concerns.

    I stayed in a suite in the tresor tower and it was beautiful! We did have an issue with the keyboard on the iMac not working. We called the front desk and they sent someone up from the IT department relatively quick. He installed a new keyboard for us right away :)

    At first I was a little hesitant to come here since this place is very expensive. But I guess it is true you get what you pay for and it was money well spent. Next time I'm in Miami I will be staying here.

    18/07/14 | Link | Rating: 5.0
    436. Johnny T.
    I haven't stayed here. That out of the way, I've been to the FB for their pool, for their gym and, many times, for their events. I've always been impressed with the grandeur of it all. If you're coming to Miami Beach, you have to factor some part of your stay at the Fontainebleau.

    Not that the FB needs any more adoration. As Miami icons go, the FB is it. Laden with restaurants and clubs a'plenty, for me, the FB is a nighttime experience and/or a daytime luxury. At night, walk into the main lobby and look up. Odds are you're there for some big gala to-do and you're probably running late. Be a few more minutes late and look up. Listen. Look around you. Life is teeming in this lobby. Sounds, sights, beauty, and ridiculousness of all sorts surround you. In no other moment will you be caught up in such a microcosm of the decadence that is Miami Beach. This part was for the tourists.

    This is for the locals. Come during the day. As terrifying as it might be to visit the pool area what with it's nonstop pulsating and grinding, it's a gorgeous site to behold and every Miami resident needs to slink on to those pool chairs at least once. Come with the family, your SO or alone and take it the beauty of the place where so many others spend mucho dinero to visit. You live here. Take advantage of it, Also take advantage of the gym. It's not what's in the gym that makes it a must, it's what's outside of it. If you can't find motivation to work on your fitness by looking out of those windows at the bodies below... then you're doing it wrong.

    Whether you come by day or by night, come to the Fontainebleau. It's just the kind of Miami everyone needs a taste of -- tourist and local.

    06/05/14 | Link | Rating: 4.0
    437. Timothy D.
    Hotel is nice, food sucks and is over priced, the bartenders the serve at the Glow Bar outside near the pool are the only reason why we didn't leave early. Hotel went thru a renovation, being a General Contractor myself, they need to really inspect each room again. Shower door would close all the way, so the water was always on the floor outside of the shower, shower handle almost fell off the last day, doors don't stay closed unless you slam them closed. For $600 per night, you would expect perfection. 1 week that I want over again. Never coming back to this hotel.

    16/03/15 | Link | Rating: 2.0
    438. Courtney T.
    Best weekend trip ever.  

    We got the Fall for Bleau deal, stay 2 nights and the 3rd is free.  Booked an Oceanfront Guest Room Chateau Tower, upon check-in got upgraded to a Oceanfront Junior Suite in the Sorrento Tower (without even having to ask).  The room was so baller.  Sliding door onto the balcony overlooking the pool area and ocean beyond, we slept every night with the slider open, listening to the ocean and watching the shadows of the palm trees on the ceiling...beautiful marble bathroom with jacuzzi tub, mini-fridge and wet bar, nice little living room/sitting room area, comfortable bedding, it really doesn't get any better.  All in all, we paid just over $800 including taxes for 3 nights (approx $275/night) to stay in a $1000/night suite.  Works for me.

    Very quiet at night, except for some very very faint club music (I guess from Liv) on Saturday night, nothing you can't sleep through.

    Staff was professional and courteous, without being over the top.

    Ridiculous priced drinks at the pool ($25 frozen daquiris and they include gratuity on everything), but there are ways around that...we also opted to not eat one single meal at FB due to outrageous prices and mediocre reviews.  Did not regret that decision one bit, Miami has some seriously awesome food...

    If you get good weather (which unfortunately we did not), you could make an entire weekend of staying at the FB poolside.  It's just a great time.  Plenty of ho's with their thongs out and even more dbag bro weekend cliques, but you also see a mix of families, old overly-tanned men in Speedos, and couples.  You like people watching?  This is the place.

    Also, if you are flying into MIA, you really do not need a car so save yourself the headache of paying for parking here and everywhere else in town.  Pay the $40 flat rate cab fare to the hotel and just rent bikes.  We rode down the boardwalk to South Beach almost everyday, its a really fun way to get around town.

    16/12/14 | Link | Rating: 5.0
    439. Jenn M.
    I will give this place 4.5 stars. I know it's silly of me to knock off 0.5 points but as soon as I got into the hotel room it smelled like smokers had previously stayed in that room. I despise the smell of smoke and had to call housekeeping to fix the issue. They came within 10 minutes and sprayed the whole room down with a nice floral smelling spray! Problem fixed! FYI: this hotel is a non-smoking hotel - say no to smoking!

    My girlfriends and I stayed here for a bachelorette party weekend and we were satisfied! We enjoyed the amenities this hotel provided. It is true when they say you get what you pay for and I'm glad we decided to spend extra to stay here! It's pricey but well worth it! My friend who lives in Jacksonville, FL booked the hotel since there was a promotion for in-state residents so we saved $$$. Do your research and you'll definitely get a good deal staying here!

    27/08/14 | Link | Rating: 4.0
    440. Chris S.
    Wow! This is a beautiful hotel and resort.....the resort very much resembles the pool areas at Tao and Wynn in Vegas. It's also right on the beach where the sands are super soft and the water is emerald green! The lobby turns into to a full on club/lounge on weekend nights so if you like this kinda thang the this is for ya.

    The only negative is that the walls are thin inside the hotel rooms and I could hear my neighbors having normal conversations even though the rooms were fully remodeled. Not a big deal since you don't come to miami to sleep!

    30/08/14 | Link | Rating: 4.0
    441. Odalys A.
    Was a bad experience. We paid almost $ 500.00 for a hotel room , to celebrate my birthday but we never was advise they do not have complimentary self parking, only valet. They wanted to charge us $ 100. just for valet , when i went to front desk with my complaint about it , their answer was that they have nothing to do with valet , because it is a different company who owns it, they told me to see the valet manager. of course after that all we decide to cancel the reservation, they convert my celebration into a nightmare. I will never come back there. Make sure before you visit this hotel of any extra charge they do not tell in their website or at time of reservation.
    .

    20/04/15 | Link | Rating: 1.0
    442. Jesssie M.
    The Fontainebleau is iconic, elegant, classic, while somehow also a very "NOW" and see-and-be-seen spot. All weekend, I was hoping to spot DRAKE. The whole hotel is gorgeous--lobby, pool area, beach area, restaurants, Bleau Bar, etc. Our rooms were comfortable (not exactly "LUXURIOUS" in terms of size/amenities, but they were clean and worked for me!). The hotel is a few minutes' cab drive from downtown, and is right on the beach with beautiful ocean views from every angle.

    I think that the Fontainebleau service was just....fine. The employees didn't do the whole over-the-top go out of their way to help you thing--and in a hotel this size, that could be a challenge. For example, they didn't always hold the door for you, or greet you if they walked by--perhaps I've been spoiled, but I think that's pretty standard for the service industry, no? However, I think Fontainebleau has really snobby guests. They were actually the most obnoxious part of the experience--like more than one person straight up just walked into me (?) I could understand how people who work here would be fed up with that kind of clientele.

    One tip, Monsieur Fontainebleau-- the FRESH cafe needs to figure out how to form a line for customers. Otherwise, FOUR STARS YO!

    05/08/14 | Link | Rating: 4.0
    443. Heather K.
    Stay away from the spa, unless you want to be ripped off and feel like you are part of a cattle car!
    I could not believe that a high end hotel/spa would not take care of the facilities and have so many people in there that it felt like you were at the showers at camp!
    Started off waiting a long time to check in, then we didn't even get a tour of the facilities.   Went to use the bathroom  and 4 of the stalls didn't have toilet paper, then the one I went into that did was the handicap one and the sink inside didn't work and the tiles were rusty.
    Then two other sinks outside didn't work.
    Next they called us all by name (about 12 girls) for our services then told us to follow her like we were part of a cattle call up the stairs where we then waited for our masseuse.   I got the Swedish and so did my friend.  My friend asked for it to be stronger  and they told her it would be an extra $60 for deep tissue and she would have to pay right then and wait while the masseuse went to get the paperwork.   Talk about unrelaxing.
    Everything was so busy it was hard to relax anywhere.  Then, when I went to take showers I was so grossed out by all the rusty tiles in the shower.  I looked up and the vent above was so rusted,  wish I took pictures.   $180 for a massage that is super light and a facility that is definitely not taken care of is absurd.

    07/03/15 | Link | Rating: 1.0
    444. aj S.
    Came out to Miami for the Revolt Music Conference October 16-19th that was hosted at the hotel & we stayed there also.

    We had a late check-in due to a delayed flight, but the front desk host was very sweet & explained everything to us as we checked in. The lobby is beautiful & I loved the grandmother & grandfather clocks in the lobby, you'll see, there's "people" in there.

    We got up to our room, unsure if we had a beach view or what because it was already dark. The room was nice. The computer was nice if we needed one but we didn't, our iPhones are enough. Free wifi. The amenities in the bathroom are Molton Brown, which are very nice if you ask me. The mini fridge is mini, you can't put anything in there it's packed with their sale items & don't touch them, anything removed 20 seconds or longer you'll be charged. But wait....no coffee maker??? Even a two star hotel has a kurig, so that made me sad. I need my coffee.

    So we wake up and I open the curtain and BOOM the magical view almost made me forget I had no morning coffee. There was the bluest ocean I've ever seen.

    We decided to make our way down to the conference, we were a part of it so we didn't have to pay for food, but drinks we did. We walked over to La Cote & ordered 2 drinks, the bill came $50 for two tiny drinks AND a "service fee" for what? Making the drinks? And you want a tip? Ok I guess.... Well this "service fee" we found out is added to every thing you order. We probably paid $60 in these stupid fees over the time we were there, not including tax or tip.

    We got 2 chairs on the beach and hung out there for a bit. The beach is really clean...oh and topless is legal in miami beach so you might see that going on too.

    Overall the hotel is great. The gym is gigantic...the decor is tops & the customer service was stellar. Just, get coffee makers in your "non suite" rooms and it's on!

    02/11/14 | Link | Rating: 4.0
    445. Steve D.
    It's one of the most famous hotels in the country, a prototype for countless resorts that would come 30-40 years later. Without the Fontainebleau, Bellagio, the Mirage, and basically every casino in the world built since 1990 never would have happened. It's massively cool with exactly the types of clients you'd expect for a hotel of this pedigree. Young, moneyed, stylish, hip.

    BUT, like many casinos, the Fontainebleau lures you in with relatively low room rates and then nickels and dimes you to death. If you're not troubled by $40 breakfast buffets, $50 Chinese dinners, $40 parking, and all the other trappings of a playground for the rich, you'll have a fabulous time here. If cash is tight, proceed with caution.

    17/10/14 | Link | Rating: 4.0
    446. Steve H.
    The hotel itself was nice and the staff was pleasant. The rooms in the versailles side tower need updating. The pool area is great (with good food and drinks) and the beach was nice. The restauratnts are superb, but incredibly expensive. The pool attendants are incredibly helpful and nice.

    okay, now to the bad.

    The room service food was pretty awful. I had a breakfast burrito at 11:00pm after a long day of travel because the menu is shortened to only a few options at that time. The burrito had the quality of a mcdonalds burrito with a cheap american/velveeta cheese and rubbery eggs and tortilla shell. They said the juice was freshly squeezed, but it tasted like it was from concentrate ... just poor quality juice. There isn't a fridge in the room and I wanted to keep some things cold, so when i took out their drinks to use the fridge I was charged for 8 drinks ranging from 6-9 dollars a piece which i never drank.

    If you care about room and occasionally get dine in room service, this isn't the hotel for you. If you want to get out to the pool or beach and love to spend tons of money on food, booze and have a great time then this is a great place.

    22/04/15 | Link | Rating: 2.0
    447. Robert M.
    One of my favorite hotels - EVER. It was iconic, opulent, wonderful, friendly, almost everything I could wish for in a hotel. The views from my room over looking the ocean were ready for a postcard. I had a junior suite upgrade and felt like I was "Livin Large". I was looking for James Bond at any time by the pool side.

    The check in was flawless. Friendly, helpful, fast. Nothing better. The entry area was very opulent and the concierge was so good that I know what it is like to be the person who actually drove up in a Bugatti.

    The elevator was a pain in the butt. I understand the security, but EVERY time you go up you need to use your room key to get it to work. Anyone in the elevator will swipe it for you so security is an illusion.

    I only had two complaints which kept this from being a perfect five stars. First, the TV actually sucked. Really?? A hotel of this quality with a TV that bad? It got five stations crappy (maybe eight) and everything else snow. It was like it was an HDTV trying to show analog. I really don't get that. I only tried to use it to see the news in the a.m. so the local snowy stations (in Miami - the irony) were sufficient.

    The main beef was this VERY disturbing high pitched whistle. It sounded like a cross between a vacuum cleaner two rooms away and a hair driver. Over the door was an HVAC intake and the wind whistling thru it was very disturbing. Couldn't sleep so the first morning I called it in. Said someone would come. That evening, send someone would come. No one did. The second evening called again. This time the person started to give me push back and had no record of the previous calls. After demanding to send a maintenance person or a manager it was fixed by the time I came back on evening three. It was obvious that something loose was rattling around from changing the vent. I just couldn't push anything to correct it. Three days to get a maintenance person to come? In a hotel of this quality? I also can't believe that the cleaning crew wouldn't report something like that.

    Any where else, this problem would have resulted in 1 star the way it was poorly handled. However, EVERYTHING else was perfect so maybe it was a complete aberration that you will never see. If so - enjoy!

    26/10/14 | Link | Rating: 4.0
    448. Mike G.
    This hotel is legit. The rooms were great. Several nice restaurants to choose from. Cool clubs, but we were crushed from traveling so we didn't make it.

    The pools are great also. One giant pool flanked by a few smaller pools. Get there early, seats are hard to come by high noon. The beach water was super warm, but a little rocky in places. They charge for chairs at the beach.

    The best part was the place smelled great. They pumped some amazing scent into the lobby.

    Only drawbacks were. Kind of pricey, prob because all the rooms had MAC computers. The place was huge, took forever to walk around. The pool chairs were tough to come by if you got there after 9 am.

    20/10/14 | Link | Rating: 5.0
    449. Guido T.
    We went here for our friends 40th bday. It was amazing. They were so nice and attentive. Hakassan was amazing. It's right in the hotel and so was the club LiV. It's the hottest space in Miami right now. We stayed out till 5 am then went right to our rooms.  The pool is great I recommend the adult area bc kids Run around unsupervised.  The beach was the downfall. We put a cc card down. The guy took my card and went crazy.  I had all sorts of fraudulent charges on my ax card 24 hours later.  It was the only time the card was out of my hand. However I contacted the hotel and they did start an investigation. I suggest putting it on your room or cash.  The guys on the beach we're shady. Other than that it would have gotten 4 stars

    23/02/15 | Link | Rating: 3.0
    450. Mary S.
    Great rooms, excellent staff.  Only downside is their food and beverage is a little higher than I like to pay, but this is a top notch venue in Miami.  Need at least one outlet that offers something reasonable.  $8 for water bottle, $15 for a wrap.  $25 inclusive for a cocktail adds up during a stay.  Food is very good (La Cote) to amazing (Scarpetta).  Service is definitely five star.

    Complimentary Mac computer in the room.  Emails to check in and out of your room.  Auto text that your room is ready with info of which tower check in saves time.  Valet/bell best I have ever encountered.  All are on radio with ear plug.  Gave them our name while they unloaded the cab and they immediately communicated that we had arrived.   Bell service was welcoming and gracious without seeming like they were over doing it just to get a tip.

    Quick and polite check in.  No long lines at the desk, yet place was hopping on Thanksgiving.

    Comfortable mattresses and large shower. One downside is the sun at the pool is blocked by one of the towers by 2pm, so it gets chilly fast and cuts tanning option.

    Beautiful beach with great service again.  Dante brought chairs, umbrella and waters down the beach to us as the ramp was far away from where they were set up for most guests.

    29/11/14 | Link | Rating: 5.0
    451. Amanda K.
    I have ALWAYS dreamed of staying here and finally caught a deal I could afford. Overall, I was highly disappointed. Here are the pros and cons:

    Pros:
    - The beach and pool are beautiful. Chair on the beach is included. There is bar and restaurant service at both.
    - The robes provided in the rooms are the most plush and comfortable I have ever used!
    - Rooms were clean.
    - Lobby is chic and fancy.
    - Location is great.
    - Apple computer in the room is a nice touch.
    - Staff was extremely nice, even the cleaning crews were super friendly and welcoming.

    Cons
    - The lines for the front desk is always long. Took about 30 mins to check in, which is ridiculous. I didn't even bother checking out because it probably would have been an hour!
    - Our room was VERY small for the price paid. I also did not think it was THAT luxurious.
    - I was not impressed with the beds and did not have good sleep quality.
    - Room service was underwhelming and overpriced.
    - The price for a beach umbrella is $25. The price for a bed on the beach is over $100... which is a deal from the usual $300 price tag. COME ON.
    - Parking is $41 a day. So add that into the cost of the room each night.
    - The fact that the minibar is weighted (they tell you not to even pick up an item to look at it for too long because you will be charged) was just so petty and ridiculous to me!

    Overall... there's a million better places to go in Miami for far less that deliver much more. This place is all hype. Not worth it.

    28/08/14 | Link | Rating: 2.0
    452. Glenn B.
    Sexual Predator Alert

    My family stayed at the Fontainebleau during a week this March.  While at the hotel, my 12 year old son was propositioned in a sexual manner in the elevator.    My wife immediately reported the incident to security, yet 48 hours later we were told that they are still 'investigating' -  while a sexual predator may be roaming the halls of the hotel looking for another victim.

    The Fontainebleau's attitude to an alleged sexual crime is lackadaisical and insulting.   My wife specifically identified the elevator and the time of the incident - yet 48 hours later, the hotel hasn't even identified the other party.   Any investigation of a potential crime needs to be done immediately - all they had to do was to look at the video tape for the relevant elevator when the incident was reported.  

    They have made no attempt to find the person when the crime occurred.     What 'investigating' are they doing 48 hour later?

    My family's safety and security has taken a backseat to the hotel's need to attract a buzzing crowd - which includes sexual predators.    

    If you care about the safety of your family - please don't sponsor the Fontainebleau.

    29/03/15 | Link | Rating: 1.0
    453. Michelle T.
    My husband and I spent 2 days here,  it was 2 days too many!  The rooms are over priced, and our shower was clogged!   The chairs are all taken by 9am, by the pools and on the beach!  The drinks are $20 each.  Lunch poolside was over $100! It was swarmed with kids! This was a true teenagers dream,  unfortunately for us,  it was a nightmare!  What a waste!  Staying at the Ritz next time!  It earned 1 star from me,  but quite honestly,  did not deserve that!  2 thumbs down!

    07/04/15 | Link | Rating: 1.0
    454. Kate T.
    What an amazing experience. The Fountainbleau is an amazing hotel, not only offering great service, but includes multiple restaurants for dining, a coffee shop/cafe for breakfast, a club, wine bar, pool, outside pool restaurant just among a few things.  We arrived on a Friday afternoon and were checked in within 10 minutes. They have bedside turn down, room service and the option to have your room freshened everyday.  The rooms are spacious, comfortable and offer a computer, WiFi included, safely box and a great option of snacks if you need a little chocolate fix late at night, ha ha! If and when I return to South Beach I would no doubt stay at the Fountainbleau again!

    14/10/14 | Link | Rating: 4.0
    455. Nikki R.
    The Fontainebleau Miami Beach is INCREDIBLE. My husband and I enjoyed a three day weekend in Miami and after a lot of research, I decided that the Fontainebleau would be the best for us... and, boy, was I right.

    When we arrived we pulled into the incorrect driveway (ones for the condos/different tower), but the valet attendant was helpful and told us where to go to check in at the lobby. We arrived at the correct location and went into the lobby to check in... waited in the line, which was about 5-10 minute wait. The desk attendant was lovely and informed us that we were being upgraded to a bigger room. I had read they do this often, so I figured that we'd get a slightly bigger room than the original one I booked.

    We stayed in the Versailles tower, which I was worried about because of other complaints on Yelp about this tower. We arrived on our floor and headed all the way down the hall to our room. We kept getting closer and closer to the end until we arrived at the end of the hallway. Holy crap! We were upgraded to a serious oceanfront room.... walk into our new room, which had double entry doors and all I could say to my husband was "what did we do to get this room." We were upgraded to a legit one-bedroom room... complete with it's own living room, two bathrooms and two balconies. It was out of control amazing and made me even happier we decided to stay here.

    The room was amazing, bed was very comfy, robes were beyond soft and the view was top notch. As people mentioned, you might have a "view" of rooftop air conditioning units, but I'd say how about you focus on the beautiful ocean in front of you rather than on some silly air conditioning unit that you might see in your peripheral vision.

    One thing that we did like about Fontainebleau was that it was a smidge away from the chaos of South Beach. We didn't mind taking a cab at the end of the night and were thankful that we stayed where we did as we walked from bar to bar and thought of how noisy it would've been staying in hotels in the hustle and bustle. Overall, this place was one of the finest hotels we've stayed in... the upgrade didn't hurt. I'd highly recommend it to anyone heading to Miami.

    28/11/14 | Link | Rating: 5.0
    456. Stephanie L.
    The hotel transcends time and you can feel it in the air. Marble floors, giant golden crystal chandeliers, highly upscale building with an old Hollywood glamor vibe.
    Traversing through the huge halls to get to the rooms (located in towers) feels more like getting through an airport than a hotel.

    My favorite part was the Staircase to Nowhere, originally designed so that 1950's guests could make a grand entrance to the lobby. The guests you see are all dressed to the nines and beautiful. To quote its architect Morris Lapidus, "If you create a stage and it is grand, everyone who enters will play their part."

    My room was a simple suite but the view of the ocean and Miami city skyline in the distance made it a dream.

    22/01/15 | Link | Rating: 5.0
    457. Gina A.
    Extremely unfortunate experience at the Fontainebleau. I stayed here for only one night and the management/valet did a terrific job of ruining it. While waiting for our car to be returned from the valet for 30 minutes we were informed it could not be found. When I asked for the valet manager on duty I was told he was in a meeting. No manager came to our aid as we waited outside in the hot sun with all of our bags. Another 20 minutes goes by and they finally find the car and pull it around. They told us it would be $41 to return our keys and acted as if nothing had happened. We told the valet we would wait to speak with the manager about the situation. Again, no manager came to speak with us. After an hour of waiting we went inside to get the hotel manager. We explained what had happened and he offered no apology and simply stated it would be $41 to get our car keys. When trying to tell Jorge this level of customer service is unacceptable he said "I'm not doing this" and walked away from us. Completely horrified by the terrible valet and management staff at this hotel. Hopefully no one else has to encounter the same experience or Jorge the most incompetent "manager" ever.

    18/05/15 | Link | Rating: 1.0
    458. Spice Of Leia R.
    This is the iconic 5-start hotel of the stars, if you prefer the glitz, people watching, 21-over pool, and famous LIV nightclub.
    Lapis Spa : I would recommend taking advantage of the Miami Spa Week for discounted packages. I stabbed on the Bamboo Fusion Massage. This is a vigorous massage performed with natural bamboo stalks.
    What more can I say, but this is the hotel where you will get what you've paid for. Oops, the $25 & up $$$ cocktail drinks served in a plastic cup at the Bleau Bar, is worth your moments to hub on people watching. Bleau Bar is known as the meeting place of the star. The bar is centered at the lobby of the hotel.

    08/04/15 | Link | Rating: 5.0
    459. Kevin E.
    The other day I stayed at the hotel and I only have one memory.. the people that work there have no respect for their guests! The most upsetting part was that I parked my car overnight with the valet, and when I went to leave they couldn't find it! Yes, for over an hour they kept me and my girlfriend waiting, then when they finally found my car they still made me pay for the $40 valet fee. To make things worse,  the hotel manager I spoke to about the situation, Jorge, didn't even apologize for the hassle and was MORE than rude about the whole situation!

    I would never stay at this hotel again. Save your money.

    02/05/15 | Link | Rating: 1.0
    460. Charis S.
    This place...is simply FABULOUS.  Just GORGEOUS!  
    One of my best hotel experiences I've EVER had!  You're treated like Kings & Queens everywhere you go and it's A LOT of places to go in this hotel.  The ONLY thing about it is, it's so far away, at the END of the Collins Ave. strip, away from all the other restaurants and clubs and hotels.  That didn't stop us though, I would DEFINITELY stay here again!

    Their little dessert shop, Chez Bon Bon, was a sweet treat.  Their gelato, ice cream, chocolates, pastries were delicious...their PB&J and Mojito chocolate was really good, I wish I could have brought some home, but they didn't even make it to my room LoL.  The food we ate at the pool was really good, fries seasoned perfectly, great sandwiches and wraps and it was all brought to us on a silver platter : )

    02/09/14 | Link | Rating: 5.0
    461. Don B.
    This place is incredible.  The staff are all very friendly and helpful. The amenities are beyond anything I've ever seen. There are plenty of choices for meals, a nice place to get sundries, access to multiple pools and the beach, a spacious lobby bar, etc ad nauseum.

    My only complaint about the Fontainebleau is the exorbitant prices on the most routine things. I understand you're going to pay more for certain things at a hotel (especially a 5-star hotel) - but is it a little excessive to charge $42 for chicken fingers, Pepsi and fries?  I say yes. You're charging enough for the rooms, give some folks a break on the room service.

    03/01/15 | Link | Rating: 4.0
    462. Kru K.
    Fantastic hotel... I was here for a corporate event and got a huge suite to myself with splendid views
    I attended several events in the hotel in 2 days the food during each event was AWESOME...,,, best vegetarian food I have had in the US...... Mind blowing !!

    07/01/15 | Link | Rating: 5.0
    463. Jennifer N.
    We stayed here in December and had a fabulous time.  We had an ocean front room in the Sorrento Tower and I was amazed by how large and opulent it was.  Very Very big!  It reminded me a lot of a room at the Palazzo in Vegas.  Balcony was great, TV worked, mac in the room was cool, bathroom was ridic and awesome.

    Outside of the room, the pool area was great as well.  I felt awkwardly appreciative of all the service I got at the pool.  I almost wish I got a little less service as I felt like I should be tipping for service I didn't really need?  Like placing a towel on the chair and just picking a chair.  I'm not sure if tipping was really expected, but they were so on top of it whenever we arrived.  Pool area was great too, loved the poolside service!

    We also at at a few of the restaurants.  Michael Mina was OMG delicious - highly recommend.  The poolside restaurant was decent - nothing to write home about but completely acceptable.  The sushi restaurant was very yummy - I had the lobster roll and loved it.  The dessert restaurant was AMAZING - it was shocking every time I went in there.

    This place is expensive.  If you aren't prepared for that, you shouldn't stay here.

    Overall, great place, would definitely return.

    05/01/15 | Link | Rating: 5.0
    464. Karl K.
    I attended a 3 day business conference at this resort with my closest 800 friends (and a few new ones). This is a beautiful resort; the designers accomplished an amazing feet during the remodel.  They blended the old with the new, current design next to original designs from last century.  I stayed in the Chateau Tower; the room décor was mixed between mid-century modern and present day; the design and execution was spectacular.

    The staff was very friendly, the room was perfect (bed was just right and it was quiet), and the grounds were stupendous.  In addition to the conference facilities, we utilized the grass area near the beach for a banquet.

    I had a special conference room rate.  I asked for an upgrade and received Penthouse Level middle room over the pool. WOW!

    If you can afford the cost of the room, and the slightly pricey restaurants, you must stay here.  It is expensive, but worth it!

    07/11/14 | Link | Rating: 5.0
    465. Adrienne C.
    Gorgeous, ritzy pool but our bartender was not welcoming in the least - in fact, he bordered on rude. He seemed impatient with our cocktail orders even though there was hardly anyone else at the bar ( we were there around 2pm on a Friday afternoon) and completely ignored us when we asked him (because there were no other idle customers nearby) to take a photo. Thankfully, one of the barbacks kindly obliged us instead. I wish most places in Miami didn't automatically include tip because then we wouldn't have to reward terrible bartenders who shouldn't be in the service industry. On a good note, the waiters at La Cote (restaurant inside the pool area) were much better, so I suppose I shouldn't generalize.

    In any case, definitely worth checking out Fountainebleau's fabulous pool and the Chez Bon Bon pastry shop, which is pretty enough to suit Marie Antoinette's taste! Just don't let the cranky bartender who can't stand to take one photo ruin your positive vibes while you're trying to live life like a music video!

    18/01/15 | Link | Rating: 4.0
    466. Shane R.
    went for a conference.  huuuge hotel.  room quality is good, but not opulent.  beds are supportive but also have a little cushion on top for comfort.  large flat panel TV.  imac in the room.  very long story short, they messed up our room reservations, but after much negotiating, the hotel manager made it right.  it should not have taken that much effort.  the pool scene - think mtv spring break.  the beach scene (immediatly adjacent to hotel) - think rio de janeiro.  liv, the club in the hotel is apparently one of the best in the world.  when checking in, confirm that your room is not anywhere near the club, or you will be vibrating to hip hop and edc until 500am.

    04/05/15 | Link | Rating: 4.0
    467. Dats J.
    Stayed in this hotel for 4days/3nights.

    What i liked:

    - shower
    - comfy bed
    - pool area
    - gym
    - the ice cream shop at the lobby

    What I didn't like:

    - no coffee maker inside the room. Seriously?
    - no complimentary water. Are you joking?
    - $30 valet parking. No way!
    - no complimentary self park. Geeezzzz!
    - service was bad. Had a hard time checking in, because the dumb front desk peolole cannot fix their own system. Me and my siblings gave out 12, thats 12 credit cards and they say its all declined. Are you crazy?!

    Not going to stay in this hitel again when I visit Miami Beach no way

    09/02/15 | Link | Rating: 2.0
    468. Christina M.
    I came here for a Bachelorette party for my sister and we did the whole shebang....brunch at Stripsteak, lounging by mid-beach, dinner at Blade, dessert at Scarpetto's, dancing at LIV, cabana rental by the pool and massages at the spa. It was a fantastic weekend.

    While the prices are quite extravagant, and the people are too fancy for my liking, the Fontainebleau exceeds expectations by providing excellent service and making you feel welcome. You do not ever need to leave the resort for anything, everything is there. I really did not feel like I was in crazy Miami while staying here as it was a perfect staycation.

    The pool area is MAGNIFICENT. There are about 3-4 large pools and the water was perfect. There is an adult only pool section that has amazing music on the weekends. I would absolutely come back here to spend the day at the pool.

    I deducted some stars because the prices to stay here for one night is SO overpriced and my room was disappointingly small. I can get one night at the Hard Rock for fraction of the price and the rooms are larger. The only reason I did not mind too much was because we were barely in the room but it was still a big let down.

    If you are planning a quick getaway and want to experience the true South Florida extravagance, the Fontainebleau is where it's at - however I would suggest not staying here because of the prices.

    03/03/15 | Link | Rating: 3.0
    469. Kathy V.
    AMAZING RESORT! This place is physically breathtaking, especially the pool/beach areas.

    If you are getting mediocre service at the facility do no be afraid to speak up. After a few minor incidents we addressed management and were treated like royalty. What started out as a rocky vacation turned into an unforgettable birthday trip.

    Giovanni is the best and will guide you in whatever it is you are looking to do/eat during the duration of your stay.

    Balcony View Room - BayView Room - Both amazing rooms and an iMac in each room? Most hotels don't have a free business center, let alone free computer in each room.

    Pool/Beach Staff - AMAZING SERVICE and always smiling - 5 Stars

    Michael Mina's 74 - Great Food/Service

    Valet - 3 1/2 stars

    Came during a crazy time in Miami...Spring break, Ultra Music Fest, Calle Ocho, Miami Beach 100th Anniversary events, etc.. but still had an exceptional time. We will most definitely  be back!

    08/04/15 | Link | Rating: 4.0
    470. Steve B.
    Our company had their national sales meeting at this resort, and my review is based on my staying in the original part of the resort.

    Cons:
    1.  Old - my tower was built in the 50's, I think
    2.  Opened the door to my room and found a large fan blowing on the floor to try and dry it - fan was never picked up in the 5 days I was in the room
    3.  Several of the lights did not work
    4.  Few television channels worked
    5.  Maid service - didn't even show up on the 4th day - no making up of bed, no towels or wash cloths, no trash pick up
    6.  No coffee pot in the room
    7.  Wooden frame that the mattress fits in - never walk around one of these in the dark unless you like your shin's destroyed
    8.  Expensive based on the list above
    9.  Asked for a different room but was never given one
    10.  Room was very small

    Pros:
    1.  Cold air conditioning
    2.  Located near all the meeting rooms
    3.  View of the ocean
    4.  Food - considering it was being fixed for 700 folks (sea bass was excellent and kept review from being a "1")
    5.  Outdoor eating area by the pools
    6.  Near the bar

    Most of my coworker friends were in the newer towers and their experience was nothing like mine.  If you go,  make sure to stay in the newer towers.  Will I return?  No way!

    10/05/15 | Link | Rating: 2.0
    471. Anastasia G.
    Very delicious and refreshing cocktails: Pina Colada & Gin Tonic. The brunch at La Cote gave an excellent twist to our day. I'm highly recommending you to try tuna tartar + fried calamari. A bottle of Prosecco meant to accompany your brunch). A bit pricey, but it is making your day special. So it's your choice to pay $114.30 for two dishes & bottle of bubbles or not to pay. I'd rather pay for the all experience, than $30 for 3 hours of using a sun umbrella in the beach nearby.  

    And don't think that you can access the pool area only if you are a guest of the hotel.  A little hint - start your visit from the brunch, and then act accordingly ;)

    A wonderful day at the pool area. ***Although the pool water was too warm for me)) ***

    22/04/15 | Link | Rating: 4.0