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Company Info: Rating: 3.07
Address: 100 Collins Ave, Miami Beach, FL, 33139 Hotels in Miami Beach, FL
1. Cathy T.
I have the BEST fiancee in the whole world. For my birthday he took me to Miami for some rest and relaxation. And to make it even better he booked us into this amazing penthouse suite at the hotel we were staying at. I've never stayed in a penthouse suite before and oh my god I don't think I can go back to regular hotel rooms now. We had an amazing two level suite at the top of the hotel with two bathrooms, one with a giant jacuzzi tub, a huge living room, a kitchen, a huge bedroom with a giant king sized tempurpedic bed and best of all OUR OWN HUGE PRIVATE DECK WITH OUR OWN PRIVATE HOT TUB. When I first saw the room I ran around squealing like an idiot and the bellhop must have been like YOU IDIOT. But seriously if you can, get the penthouse suite at this hotel. I cannot explain how much added joy having your own private hot tub can bring to your vacation.
01/02/08 | Link
| Rating: 5.0
2. Stacey M.
every room a spacious suite
service very weak
01/07/08 | Link
| Rating: 3.0
3. Hotel P.
This place is very substandard considering its location. Housekeeping does a very poor job, the rooms are musty and feel very used. The furniture and upholstery are stained and appear to have alot of wear and tear. Parking is not free. You have to valet with some other company. Total pain in the rear. Location is good. Just a couple of blocks away from the beach. Besides that, this "hotel" has nothing really appealing about it. I felt like they were just worn down condos being rented out. I would suggest staying at one of the other properties in the South Beach Miami area.
10/11/10 | Link
| Rating: 1.0
4. David R.
A great all suite hotel in the heart of Miami's South Beach.
The staff was great and our room was very spacious with a little kitchenette and a separate bedroom.
Our only complaint was the noise, we were overlooking both the restaurant and Collins ave and between the two it got to be a little disturbing.
Overall a great value, just ask for a room by the pool.
06/11/07 | Link
| Rating: 4.0
5. Ken G.
I was recently in Miami and decided to stay at the Mercury Hotel due to relatively nice reviews. While the hotel is nice and fairly clean, the aloof staff was very unhelpful and uninterested in making sure guests were taken care of. During check-in process it seemed like our arrival was a nuisance and we were not greeted warmly. Throughout our stay the staff wasn't helpful with answering simple questions (good restaurants, bars, clubs) in the area...it seemed like they really didn't care. We also had certain problems in our room (broken personal property) and hotel management was unresponsive; even after getting back, it took several weeks for any sort of response to try to resolve the issue - surprisingly, the hotel did nothing and took no responsibility for their actions - it was unbelievable. I'd recommend any of the other comparable boutique hotels in South Beach such as Nassau Suite Hotel, Raleigh Hotel and The Palms Hotel - just don't stay at the Mercury.
Since I travel much more than the average person, I had done a lot of research before settling on the Mercury Hotel and it was very disappointing that I made the wrong choice. One of the other reviewers mentions the Better Business Bureau as listing the hotel owners with an "F" rating - not surprising since our treatment was unbelievably bad...if I'd known this before hand, I would not have selected this hotel. I definitely don't recommend this hotel to anyone traveling to South Beach, Miami.
14/04/08 | Link
| Rating: 1.0
6. Nitas M.
Went to Miami on a whim with a girlfriend and we needed a place close to the beach, quick. We rented a room through a private person.
Location is two blocks from the beach and walking distance to the heart of SoBe. Great location because you are near the craziness of SoBe but far enough to sleep at night.
Not the best luxury place but served us well and was exactly what we needed.
04/05/11 | Link
| Rating: 4.0
7. Laura B.
I can't really complain that much about the hotel because we really got it for a steal for spring break ($62 a night). We had paid for the junior suite, but when we got there, the room looked like it was still being used, so the front desk gave us another room, which ended up being an executive suite and fit the three of us quite nicely.
It's a small, boutique hotel, but the staff isn't very attentive. The rooms are nice (nice beds, nice bathroom, great sheets, etc) but the shower lacks a door...thankfully, it was just us girls and we're good friends, so it wasn't a huge issue...hehehe.
The room had a small fridge, microwave, and silverware and glassware, which definitely came in handy because we decided to save some cash on eating out all the time and buy some groceries from Wild Oats.
There was a sign on the entrance to the pool area saying that it was closed due to chemical servicing, and when we asked when it would be available for use, they said the next day. Yeah right. For the four days we were there, that sign never came off and we never got the ok to use the pool or the hottub. Being the rule breakers that we are, we sat with our feet (not taking any chances) in the hottub and turned on the bubbles anyway.
The hotel is located right next to Privilege, so if you're not into the night club scene, I'd suggest you stay somewhere else. Although, it was really convenient for us, to just throw on some clothes and walk next door. There are some restaurants nearby also, most notably, Pink's. The walk to the beach is minimal and short....it's also pretty close to the shopping on Collins and the restaurants on Ocean Ave.
The hotel does offer a shuttle to and from the airport, but get this: it only runs every two hours! Weird and not very convenient.
All in all, it was decent for what we paid. Oh yeah, the bus boy was AMAZING! My friend liked the shampoo they provide, and he hooked her up with a whole bag of those little travel size shampoos! He also drove my two friends to the airport (they had a later flight) because the shuttle had broken down and wasn't going to take them to the airport. He made up for the fact that the hotel made NO amends to get my friends to the airport. Kudos dude!
03/11/08 | Link
| Rating: 3.0
8. jen r.
so its been a few years since ive stayed here. but im sure not much has changed.
the room was huge. full kitchen, dining room, nice big bathroom, family room with a partition wall diving from the bedroom (complete w king size tempurpedic- - which btw made me want to get my very own tempurpedic mattress, and i did), also had a nice size balcony.
the hotel staff was pleasant but nothing spectacular. the noise from neighboring opium/prive (which are now called something else) is very loud. but honestly who goes to south beach and tries to sleep before 3 am anyways.
nemo, prime 112, big pink, joes, etc are all within walking distance.
this is a great affordable clean hotel in the heart of south of fifth area of south beach.
27/09/10 | Link
| Rating: 4.0
9. Steve L.
A 2010 Yelp for The Mercury South Beach 'resort' at 100 Collins St (at/almost the bitter end of the Beach area. It's, in a way, hard to believe that The Mercury has not been Yelp'd for many months - regardless of experiences, appreciation or observations.
This property is particularly proximate to such 'institutions' as Joe's Stone Crab, Nikki Beach (not a REAL beach; rather - an evening beach experience), Miami Beach Marina (and Monty's on South Beach @ The Marina), and all of the lower-beach-end establishments. They call this area (South of Fifth): SoFi. And our stay in the SoFi area was predicated upon having to be as-close-as-possible to The Marina.
The Mercury is almost 'tucked away'. The building exterior belies the size and spaciousness of the various rooms (all different, I presume). Our traveling companions had a 3rd floor suite that faced south-east: exapnsive and inclusive of a large bedroom area with flatscreen, clean (but dated) bathrooms (2), kitchenette and sofa/flatscreen viewing as well. Our room was quite similar (read David's first yelp: it faced onto Collins Avenue and the Restaurant patio area below. YES, The Mercury can be a frustration for you if, in fact, (I figure most nights), the DB level from anything on the street is amped. Just close your room windows and/or bring ear plugs. Thus, at least MINUS 1, for the uncontrollable(s).
The room/per/nite rate was most affordable. We were able to book via the hotel's website, then reconfirmed via phone direct to the front desk manager. We were pleased and even more delighted when we asked the front desk staff for some 'discount' consideration to poor wifi (bring your air cards as a back up), the pool was not heated and thus 'out of commission', several truly inconsiderate 'younger' groups (fellow hotel guests) who stomped-through-the evening at/after 3 AM: thus, a very rewarding front staff for these disappointments.
FYI, further, there are several convenience stores within several blocks for your last minute or daily needs: beverages, sundries, coffee, pick-up-and-go sandwiches, coffee, morning pastries and newspapers.
FYI, as well, parking is a 'b*!%&' - either on the street or in private lots within a block of The Mercury. Be prepared to find NONE or pay through the nose for what you get/can find. (No disrespect to the Hotel, it's not their doing of course.
The sushi restaurant in the courtyard entrance of The Mercury is fantastic (my opinion). If you are a sushi foodie you won't have to step off the property steps!
Remember: The Mercury is NOT The Victor, nor The Tides, The Loews, The Delano or The Setai!
I keep the stars high just-because: proximity to things we needed during our stay. Truly, we had a great time........hopefully you will as well.
14/06/10 | Link
| Rating: 4.0
10. Mark B.
I hate to write this review because we have stayed at the a Mercury Hotel many times in the past and it has been OK. This time however will be our last. The hotel is starting to show its age getting grubby and things not working such as fold out couches air conditioning. The rooms are spacious and the location very good south of 5th. Parking is $25 per day for valet pay cash to the attendant can't charge it to your room after a long wait on the curb for them to show up. There is now a new night club right next door great if your going clubbing looks pretty popular. Bad news if your not going clubbing because the thump thump thump of the music can be felt and heard in the rooms until 5:00 AM. I guess we just have to cherish the memories and good times we had there in the past and move on.
15/01/12 | Link
| Rating: 2.0
11. Tina S.
As soon as you walk in, you can't help but to think the lady in front of you is wearing lots of perfume. After walking in and out of this hotel, I realized it was just the smell of the lobby. I don't know what they spray in there, but it is pretty strong.
This is definitely not a resort. It is just a hotel. A hotel with a lobby, elevator, laundry room, ice machine (that was broken most of our stay and only on the 2nd floor) and a trash chute. Some people own a few rooms here, and that is how I stayed here, through an owner of a unit. I didn't have to check in or check out with the staff or worry about house cleaning every day.
It was nice. Our room had a kitchenette with sink, microwave and mini fridge, a pull out sofa, 2 tvs, 2 sinks, 1 toilet, 1 large bathtub/jacuzzi, and a tempurpedic queen bed.
I loved the tempurpedic bed and how there were two sinks in the restroom (Great because we had 3 girls in the room!) This place was very comfortable and relaxing and conveniently located 5 minute walk away from the beach. It is also two doors down from the night club Klutch, and walking distance from the ocean drive and lincoln drive shops and restaurants.
Our room was next to the street behind the hotel, and a bit noisy at night from club goers and during the day from all the cars whizzing by. Luckily I had ear plugs and slept like a baby most of the time.
They also have a pool and spa outdoors, but it is just as warm as the ocean. Not bad, but after staying here for several days, the pool seems quite milky.
If you have a car, it is a lot cheaper to park on the street @ $1.25 per hour versus paying $30 or $35 for valet. Street parking is free from 12am-9am.
16/06/10 | Link
| Rating: 4.0
12. Jonathan G.
Would give zero stars if possible!
Came here in 2010 and it was the worst experience I have ever had with a hotel. I had stayed previously, a few years prior, and thought the place was a great value. I guess things changed with new management and boy did things go down hill. One of the changes was that some of the rooms were sold as condos but others were rentals. Not sure what the reasoning was behind this but it didn't look like they were maintaining the building very well.
When I first arrived, the room I was given was extremely noisy. I looked out the window and figured it was the big air conditioning units on the roof about 20 feet away. I was on vacation and wanted to relax so I asked to change rooms and was quickly obliged. Unfortunately, things only got worse from here. On the way to the next room, I saw some red flags but paid no attention to them. The carpet in the hallway was pretty dirty and there were several paint flakes in front of some of the doors. I figured they were just doing some maintenance but now believe this is just how they kept the place.
The new room stunk of cigarette smoke and the staff that showed to my room said if it bothered me they could send someone to take care of it. It told them it bothered me because I have allergies and within about 5 minutes another staff member came to my room and walked around spraying something equivalent to Lysol. I'm not sure what made them think that if the smell of smoke bothered my breathing that the smell of Lysol wouldn't but I guess it was better than nothing. Just when I was getting settled in for bed, I saw a roach crawling on the wall. I thought to myself, okay, I know there are a lot of bugs in South Florida, so maybe it just came in from the balcony. Wrong! I soon found another one crawling by the pillows on the bed. I called to complain and was offered another room. The staff did not seem surprised or apologetic. They showed me another room but it was noisy too. Apparently there was a pizza place below. Not sure if it was a walk in cooler or something but the floor would not stop vibrating. At this point I had "had enough." I walked to the front desk with my bags packed and found the attendant asleep in a room behind the counter. I said I did not want to stay at the hotel any longer due to the roaches and the noise. Half asleep, he handed me the bill and did not apologize. I should have torn up the bill but all I wanted to do was get the hell out of there and find another hotel. I thought about coming back to get a refund but didn't want to deal with that kind of stuff on my vacation.
Not sure if this place has gotten their act together since but consider this your warning! My wife referred to it as roach infested and to try to get her to laugh it off I told her they just consider themselves "roach friendly." This got a chuckle out of her but she is still traumatized. Now I now longer get to pick hotels.
15/05/13 | Link
| Rating: 1.0
13. Monique A.
The location of this hotel is awesome, it's at the beginning of Collins Ave and walking distance to the beach, restaurants, shops and Miami nightlife. The hotel is made up of individual condos (some tenants live in building) so you have the apartment feel. There is a small hot tub and pool that guest have access to. The staff is friendly and the room was spacious. I would have given this place 5 stars but the room could have been a little cleaner, there was no access to wifi and they were power washing windows at 7 am.
11/03/14 | Link
| Rating: 3.0
14. Ortiz N.
My friends stayed @ penthouse #4 for halloween !
The penthouse was a little outdated but it was big & clean ! BUT the TERRACE was by far amazing & huge !
i highly recommend this place ! i might book it for ULTRA weekend ! (music conference)
06/11/14 | Link
| Rating: 4.0