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Courtyard Miami Airport West/Doral in Miami, FL

Courtyard Miami Airport West/Doral in Miami, FL

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Company Info:

Rating: 1.44

Address: 3929 Northwest 79th Avenue, Miami, FL, 33166

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    Comments (9):

    1. Feng J.
    The worst 3star hotel ever. Bad tub sink, dirty coffer maker, confusing signs to elevator.

    29/12/09 | Link | Rating: 1.0
    2. Robert D.
    Dirty rooms, desperately in need of a makeover.  Bed was extremely soft and not a high quality. Service was fine. Overall, poor hotel. Should be a one star.

    28/05/11 | Link | Rating: 1.0
    3. Norman J.
    The property is in a dismal area, and situated ( the entrance ) in an alleyway. The decor is somewhat dated and my room looked like a spruced up Days Inn room. To be fair , it was clean and had the basic ammenities. The whirlpool ( a pleasant surprise that they had one) was clean as was the pool and gazeebo. The front desk was gracious but under staffed. The ice machine was out of order upon arrival and reported. I was then told to go to the other floors , the ice machines are in the same postion. While this might be ok for a few hours .....to be out all weekend is totally unacceptable.The Latin American Grill was recommeded for " quick " Cuban food and did not disappoint or cause a gastonomic nightmare. By the Shell station acroos the street there are other offerings. Ask for a room facing the rental car parking lot, the other alternative is to listen to the constant drone of the highway. The hotel is on the glidedlope of Miami International so be prepared for the occasional MD88 screaming in for a landing. A quick pit stop at best.

    23/12/12 | Link | Rating: 2.0
    4. M J.
    Loud!  Very close to freeway and windows are about 50 years old.  You would think this would be a white noise but semi's were very loud and apparently people in Miami like to drag race their no-muffler motorcycles.

    26/01/14 | Link | Rating: 1.0
    5. Sara B.
    Just don't stay here. This is why i hate that I have to allow some clients to arrange a hotel on my behalf. Having to go to Doral, FL is bad enough. At least let me stay somewhere decent. The lobby is deceptively nice but A/C blasts too much cold air and the staff is clueless. I get it's not a full bar and they aren't real bartenders but when you order a vodka/soda and they think that means Pepsi ... and then they think tonic water is an acceptable substitute?  They also have a light Starbucks menu but don't really know how to make coffee so again, not so great. In addition to incredibly inconvenient hours. Probably trying it cheap out on labor costs, as everything about this place screams they just want to skate by.
    The rooms are uncomfortable and in desperate need of updating. The towels, bedspread, and carpet are all thread bare and scratchy. The bed itself is too soft. The hotel is also located very close to the airport and even closer to a freeway and the walls must be thinner than the towels, so it's quite noisy, all night long. The exercise room is a joke which includes one rusty treadmill, an incorrect clock, and temp set way too high. They also have a sign that clearly states you can request a shuttle except you can't. It will only run every hour putting you at the airport too early or much too late if your flight time doesn't coincide with their schedule. Even though being so close, it seems they could easily take a trip every 30 minutes. Bottom line is that if you have other options, take them.

    02/04/14 | Link | Rating: 1.0
    6. Paul R.
    I am writing this review from the perspective of a business traveler who has been a member of the Marriott reward program for ~20 years.  Keep in mind I've could have booked a room at the Intercontinental, a 4 star hotel 5 minutes away, for $20.00 more per night.

    As others have stated this property needs a major overhaul. They cannot do anything regarding the area or the flight path but hotel infrastructure needs a complete overhaul if I'm ever to return to this property.
    To be fair:
    * This property was close to my client and close to the highway/airport
    * Starbucks in the lobby is great
    * Large screen TVs in the rooms - wonderful
    * Staff is friendly and competent
    * Restaurants: The Peruvian restaurant, Divino, a few blocks down is wonderful as is the Venezuelan restaurant across the street in the strip mall.
    The bad:
    * Rooms are just beat; carpets stained, I had a nice big, hopefully coffee, stain on the wall behind the deskl, large black skid marks on another, and my desk chair cushion was stained, dirty, and just gross.
    * The fitness area is a joke. If it was any smaller it would be an ample walk in closet. Equipment is in need of maintenance. There was no wipes to clean the equipment post use so every surface had a nice slimy feel to it.  Don't even look down at the carpet.
    * One person working during checkout on a Thursday AM, typically a busy time, was not enough. She was pleasant but overwhelmed, it's not fair to say anything negative about her as management needs to have sufficient staff during busy periods.
    * Internet is a joke. Poor wireless in my room 4th floor. I just went with my MiFi.
    * Lobby internet is service in their ?business center? Is even worse. It took me close to 10 minutes just access my airlines and print my boarding pass. I got so frustrated at the latency that I rebooted the PC, went for coffee, returned and just settled in for the page loading wait.

    Buyer beware.....

    10/01/14 | Link | Rating: 1.0
    7. Rory B.
    If it was more than a night and not so late, I'd leave and find another hotel.

    It's double the cost that it should be.

    Nice tv and friendly staff are the only positives.

    I'm stuck In Miami for the night because of some flight schedule issues. Two different airlines means I'm paying for the hotel room.

    To add insult to injury the curtains do not close in my room and there is a street light right outside my window. The sheer curtains work. The heavy ones used to block light however have no track to move. They are permanently open.

    The hotel is booked out so no option to move rooms :(

    11/10/14 | Link | Rating: 1.0
    8. Mike O.
    Dingy rooms.

    Customer service is along the lines of "you're here, not my problem". TV wouldn't change channels off of the intro screen, with remote or television.  Was told I'd have to change rooms.

    But hotel is sold out, so we no have extra room.

    No solution or resolution offered; you're here, we got your money, stop bothering me with your problem attitude.

    01/04/15 | Link | Rating: 1.0
    9. Peter D.
    I felt compelled to review this hotel because all the other yelp reviews were so nasty, and this hotel was just right for me.  I was exhausted from traveling Kyoto to Miami. I'd just missed their free airport shuttle, and it took 45 mins for the next one, so that was a drag,  but once there, it was good. Daniel was one of the drivers - really nice. Rooms were refurbished recently, the bed was really comfortable, there was art in the bathroom, the AC/heat was normal, noise was not bad - it's 6 miles from the airport, not on the runway, so I could hear some airplane noise, but not bad.  And anyhow, you should always travel with earplugs.   Friendly check-in. Bistro restaurant was airport quality - pricey and not great, but with Starbucks coffee!  There's a pool.  The hotel was clean, restful, oh yeah, with Paul Mitchell awapuhi shampoo!  Great shower....all in all, a fine airport hotel! I don't get why other reviewers whined about this place.

    23/02/15 | Link | Rating: 4.0