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Four Seasons Hotel Miami in Miami, FL

Four Seasons Hotel Miami in Miami, FL

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Company Info:

Rating: 4.36

Address: 1435 Brickell Ave, Miami, FL, 33131

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    Comments (67):

    1. A B.
    I love The Four Seasons in Miami, it's so peaceful and relaxing away from the hustle and bustle of South Beach.  I've stayed close to a dozen times and they have never failed me.  Living in Chicago you get tired of the weather pretty fast so my husband and I love to visit Florida once every few months and we can never stay anywhere but Four Seasons.  I love their pool area, it's so relaxing and the staff is so friendly and the food is amazing.  I highly recommend their frozen hot chocolate, it is so good, my mouth is watering just thinking about it.  The rooms are great, we have stayed in their basic room and also their one bedroom suite and have never been disappointed. They have an awesome fitness center that we always use when we are there.   I also love the Brickell area where there are cute restaurants and shops and bars also.  Make sure to check their website a lot of times they have third night free specials!!

    26/09/09 | Link | Rating: 5.0
    2. Angela N.
    Having stayed at a number of Four Seasons hotel, my level of expectations for these hotels is higher than just any hotel. Overall, this was not a hotel I would return to if I had the choice. First, I have allergies and every  room in the hotel seemed to have a different fragrance diffuser. There were actually little oil filled jars with sticks on hall tables. It looked like something you buy at the grocery store. Next, we went to our room and there was a musty smell throughout the bedroom area. It was unbearable. So we switched rooms. In both the first and second room, the furniture and layout seemed dated. It was as if either the hotel had not been renovated in a long time or someone had really old taste. Next, the bathrooms (compared to other Four Seasons hotels) are really small. You get the feeling that you're a sardine.  The shower is about 24in x 24in and the bath tub looked incredibly small. It would seemed to have been better judgment if they would have just made the shower bigger rather than have a small shower and a small bath. Finally (and what bothered me most) was that I had thought that this was a beach front property from the pictures on the website. Little did I know that when I got to the hotel, it was in the middle of a busy downtown street with a "view" of the bay. From the pictures, that was not apparent to me and I felt a bit misled. For $500 / night, it would be better spent at a hotel on the beach in Miami Beach, rather than downtown Miami. The caveat here is of course that if you have business downtown, this is a very convenient hotel. The hotel shares tenancy with PriceWaterhouseCoopers ("PWC") and a major bank. Not a terrible place to go, but the property is not that impressive for the money. I also visited the spa (which is part of the Sports Club / LA that's also in the building). For the gym enthusiast, this is a pretty nice gym. For the day spa guru, this place is middle of the road. I think they could do more to make this better. EXAMPLE: No ice filled water pitchers with fruit in it and no fresh fruit offered to guests. Also, there was not a spa hostess to walk you to your locker. FInally, the cashier for the spa is located inside a novelty shop. It just looked cheesy. Not what I would expect from a 5-star hotel chain.

    06/12/09 | Link | Rating: 2.0
    3. Amber T.
    The architect/designer's sense of humor does not escape me every time I visit this hotel. The giant bulging nude Botero sculptures in the ground floor (and hotel floor) lobby are a sophisticated welcome to luxury gluttons from around the world! Here, you can bask in luxury and pampering of your every whim (well, almost). The rooms and decor are modern and a bit stark compared to most luxury hotels. The lines and architecture are bold and sharp. Lots of angles of gray, white & beige. The rooftop pool is lovely of course. It is a large pool, but mostly shallow and is sort of sectioned by large planters into smaller areas that give it an intimate feel, complete with full size palm trees that make you forget you are on the roof!

    01/07/08 | Link | Rating: 5.0
    4. Roger D.
    This is a lovely property, and the service is superb. It's typically Four Seasons: understated, quiet and luxurious, with none of the flash and glam you'd find at the beach. It's a welcome cocoon from the urban jungle, where you can just chill and enjoy. We couldn't have been happier.

    08/04/09 | Link | Rating: 5.0
    5. Amith N.
    Excellent all around!

    09/01/10 | Link | Rating: 5.0
    6. Benjamin L.
    four seasons brunch

    when jay z rapped about eating four seasons brunch
    i honestly didn't know what all the fuss was about.  
    well, color me enlightened.  
    now i know how the
    other half  lives for real.  

    i started with a mimosa, and proceded to the cheeses.  
    brie, blue cheese, and a lot of other
    cheeses i don't even know yet were sampled,
    along with deicious varieties of olives and other comestibles.

    impeccably prepared chiviche, squid and shrimp salad,  
    prawns, stone crab claws,  
    sushi, and dim sum made the cut for plate two.  
    i was feeling good, but not sated, not by a long shot.

    as i slaked my thirst with a long drink of ice water,
    i felt a sudden hungering for
    traditional midwestern breakfast fare.  
    thick rashers of center cut bacon
    and french toast with maple syrup along with melon,  
    rasberries,  
    blackberries, and blueberries left me feeling right.

    but not for long. breakfast and lunch were handled,
    and that can only mean one thing.
    it was dinner time.
    as i made my way towards the prime rib,
    the rack of lamb was callin me, man.  
    i made a game time decision.  
    and i am pleased to report,  i picked the winning horse.  
    accompanying the lamb in the my dinner trifecta was snap peas in butter,
    and a bowl of seafood and plantain
    chowder that would be a fair trade for my future firstborn son.

    considering the gravity of that last sentiment,
    i felt it was time to to sit back,
    loosen the belt a couple notches and take a long hard look at myself.  
    was this unbridled gluttoney always there, just beneath the surface?  
    i decided that i really did not care.
    strong black coffee got my mind right,  
    and steeled my determination.  

    i wanted something sweet!  when i saw the willy wonka confections  
    in the dessert room,my endocrine system released  
    a massive endorphine rush.
    combined with the sublime presentation and colors,
    i felt like i was halucinating.
    i powered through and finished strong with rasberry cheesecake, and two other ineffable deserts that words simply
    cannot do justice.  
    another cup and a half of the rich black coffee rounded
    out the meal.  

    the service was off the charts, the silverware changed  
    with each re up.  
    glasses never empty.
    five stars.  
    food coma certified.  
    do yourself a favor.  you deserve it, little buddies.

    09/06/08 | Link | Rating: 5.0
    7. Alex S.
    Love the residences.  They have huge bathrooms and closets.  Everything in the hotel is elegant and minimalist.  The location isn't great unless you're in Miami on business -- the Four Seasons is located in the middle of the business district, which means you must have a car or constantly call taxis.  The view from the gym is great too.  I could come to this hotel on vacation and just never leave the property.  My favorite thing to do is lounge by the pool, where attendants bring you fresh fruit and cold towels.  The black bean hummus off the lunch menu is incredible, as are the mojitos.

    06/02/09 | Link | Rating: 5.0
    8. Jennifer H.
    Luxurious for sure!

    Was there in May.  Everyone was so nice and attentive, from the doormen and the people at the front desk, to the pool boys.  I wanted to take home my very own Cuban pool boy, but I have to wait until I age another 20 years, and win the lotto.  That way I can keep him "kept"..hehe.

    The best part was the roof top pool (minus the tiny lizard I saw - how'd it get up so high!!), were we lounged in the sun, all while being handed cool hand towels for our faces, cucumber water - gratis...and then sipping on pina coladas, and feasting on one of everything on the menu - SERIOUSLY!

    Only prob was that it cost about $40 each way to get to South Beach from the hotel!

    22/06/07 | Link | Rating: 4.0
    9. Dan B.
    Stunning architecture, elegance, and high class service in one of Miami's tallest and most beautiful buildings.  The gym is awesome and hte service there is fantastic.  The location is perfect for if you're on a business trip or for pleasure because the business people can benefit greatly from the nearby Metro Mover to get anywhere in downtown and the pleasure people are in a perfect location to enjoy everything from the Grove to Key Biscayne to Miami Beach.  Brickell Avenue was the perfect setting to build the Four Seasons when they were planning it no more than a few years ago.  I still remember witnessing the construction slowly progress and it was like seeing a beautiful child being born and then growing into a beautiful, towering, and picturesque addition to the already beautiful Miami skyline.

    01/02/09 | Link | Rating: 5.0
    10. Justin F.
    One word - "DOPE"

    09/12/09 | Link | Rating: 4.0
    11. Roy K.
    disclaimer: I got a room rate of $150...thus it was great.

    Came here for work and really appreciated the hotel on multiple levels:

    Pool - is great, great setup + nice staff working the pool area. Very scenic as well

    Gym Access - the Sports Club/LA shares the building and its one of the better gyms in the country - yes country. Very nice setup and great that you get complimentary access as a part of your stay.

    Rooms - rooms were huge, great, etc. Kitchenettes are apart for the normal setup which gives a great option to store your owns snacks, etc. Very nice beds

    Staff - everyone was VERY very nice. Staff all knew what they were talking about and seemed happy to help. I have only come to Miami a few times and it seems like the service in hotels here are much better than normal cities.

    Great place, not sure if I would choose to stay here if on my own dime due to the normal room rate  -but great hotel.

    18/06/10 | Link | Rating: 5.0
    12. Barbara V.
    This hotel definitely gets 5 stars.  I am a huge fan of this hotel and love to come to Miami and stay here.   All of the staff that works for this hotel is very professional.   The hotel has gone under some renovations and the rooms are now done in a contemporary decor.  The rooms are very spacious and have great views too. There is also a new restaurant "Edge" which I haven't had a chance to try it but it was one of the improvements they made.  It is a little hard to get a cup of coffee in the lobby but that would be the only quirk I found during my last visit.  My favorite part of the hotel is the pool area where you can find a very quiet place to spend the day.  They have several cabanas that are available for your use without an extra charge. The pool staff is always available to serve your drinks, food and once in awhile  they will come by with some frozen treats  and cold towels.   I also love the gym which is owned and operated by an outside company.  I always look forward to getting a good workout in and some of the best yoga and fitness classes are also available.  

    The hotel is in a great location on Brickell Avenue.   Very central and close enough to walk to the Village of Mary Brickell where there are plenty of great restaurants and shopping too.  

    It is an all around great hotel to stay at.  I hope you get a chance to experience it.

    18/04/12 | Link | Rating: 5.0
    13. Jerry L.
    Impressive.  

    + The building itself is sleek and majestic - I had a brief "wow" moment standing on the ground floor and looking straight up.  The views of Biscayne Bay and downtown Miami from the rooms themselves are also tops.
    + The staff was mostly aces.  With only one exception (see below), everyone at the Four Seasons bent over backwards to accommodate us and make us feel warmly welcomed.  At one point we had two hotel staff and a manager helping us figure out how to hook a laptop up to one of the TVs in one of the meeting rooms.
    + I could spend an entire week at the 7th floor terrace and pools.  
    Coming from DC, the sunny 76 degree weather and palm trees definitely didn't hurt.  
    + Loved the "water walls" throughout the hotel.  Something peaceful and very zen about them.  
    + Loved the huge, obese, obsidian-colored nude sculptures, albeit for very different reasons.  Just looking at them made me laugh.  Maybe a very smart subliminal messaging effort to remind guests that they are thin and beautiful (relative to the sculptures)?
    + You expect a place like this to deliver on the little details and the Four Seasons does.  Perfectly cut lime wedges with your room service Coke (the drink, not the narcotic...zing!) and Voss sparkling water?  Check.  An assortment of five different kinds of jam and marmalade to accompany your warm, buttery crossaint?  Yes indeed.  Immaculate bathrooms?  Yup.

    +/-? This is one of those fancy hotels where the lobby isn't on the ground floor (6th floor instead).  Admittedly a bit nose-in-the-air, but very nice if you're a guest, because it keeps the lobby quiet and uncrowded and you don't have to deal with random people coming in and out off the street.  Then again, it's pretty annoying to constantly be going up and down elevators to go from car to meeting room to pool to gym to car.

    - One of the guys at the valet desk on the way out was definitely less than polite.  I'm sorry that we didn't roll up in a Maserati and tip you $100 for holding the door open, buddy, but no need to be rude, especially when the rest of your team is so polite.
    - You don't get the Four Seasons experience without paying Four Seasons prices.  Just sayin'.

    10/03/10 | Link | Rating: 4.0
    14. Emma C.
    I was very impressed with this beautiful property and it's rich decor, luxury, cleanliness, level of service from Daniel Miraval (Front Office Manager) & Ankur Lakhani (concierge)  was absolutely wonderful. They were very hospitable, friendly, and attentive. This is easily the most personal & impressive hotel experience I have ever had the pleasure of indulging in. The rooms are quiet, spacious and immaculately presented. Overall, this is avery classy hotel in a great location with flawless service!

    31/07/11 | Link | Rating: 5.0
    15. Sebastian E.
    I like the Four Season bar as a good spot to spend some time on Brickell, even though the options have expanded quite a bit. It is a challenge to get to, does not matter if you arrive from the parking deck or the front door. Up, down and up again...

    When you finally reached the 7th floor, pass by the elaborate lobby and 14Thirsty-Five bar and step down to the pool deck. Before entering in to the guest only pool area the outdoor Bahia will await you. The serene water wall is not just a focal point but also becomes the screen for summer movies (look out for the later, they serve special drinks theme in line with the movies. Last one I caught was Casablanca with French 57).
    Drinks are pricy, but the ambiance makes up for it. Try the Strawberry mojito!

    18/10/09 | Link | Rating: 3.0
    16. Megan M.
    This place is incredible. The staff is helpful, the room/design is elegant, the food was great, and the pool was serene. I don't have anything bad to say about this hotel. During hurricane season, they even have amazing special rates for Florida residents.

    25/08/09 | Link | Rating: 5.0
    17. Ricardo C.
    Fantastic Hotel, Four Seasons service and excellent location. Try room 3605 for a beautiful view of Key Biscayne.

    07/11/11 | Link | Rating: 5.0
    18. Debra D.
    I've stayed at the Four Season In AZ. How can I buy the sheet sets that where on the beds, or if you could please provided me with the designer. I loved then! Thank you.

    24/01/13 | Link | Rating: 5.0
    19. Esther Y.
    Just the experience you would expect at the Four Seasons. The location is great, just a few blocks from lots of restaurants and pretty close to the freeway!

    The best feature of this hotel is the exceptional customer service ... and the pool. The pool has cabanas at no charge (first come first serve) and plenty of chairs. There is a nice wading area overlooking the beach with two hammocks to sleep in.

    The rooms are comfortable with L'occitaine toiletries. Unfortunately, no TV in the bathroom at this location. There is a dehumidifier as well, which is great during the humid, summer months.

    The fitness center looks very nice, but we were never able to make it during the open hours. Four Seasons residents also have access to this and it closes at 9 PM. The locker rooms are spa-like with individual makeup stations and toiletries.

    The valet staff were very friendly and engaged us in conversation every day. The only downside to this hotel is that the elevators are disconnected. The elevators from hotel entrance/parking lead up to the lobby only and not to the rooms. From the lobby, you must walk to a separate elevator to go to the rooms. Also, some of Four Seasons business locations are free and this one has a charge. Our turn down service was a bit inconsistent as well. Overall a comfortable stay.

    07/10/11 | Link | Rating: 5.0
    20. Douglas C.
    A couple of weekends ago I attended a wedding at this hotel and decided when invited to stay the night. Having been offered a good wedding rate helped make the decision easy.

    This hotel is on Brickell Avenue which is the heart of the financial district in Miami. This being the case, the hotel does not offer the beach front resort type feeling one might be expecting when staying in Miami. Instead this hotel offers office space, hotel rooms and high priced residential condos.

    When pulling up to the hotel it is impressive as I believe it is the tallest building in the Miami skyline. The driveway is a little hidden but valet parkers are plentiful and take your bags immediately. You take an elevator to the concierge which is on the sixth or seventh floor and as to be expected with a hotel like the Four Seasons the lobby is clean, and elegantly decorated with fresh cut flowers giving some color to the decor.

    Our room was on the 20th floor, although this did not mean a great view. Rather our view was nothing special at all (a roof and some buildings), but paying the wedding rate I figured that would be the case. The room was simple but nicely decorated, comfortable and clean. It even had a faint smell of sandalwood. The bathroom was nicely appointed and the hotel products were pricey, all from L'Occitane.

    The pool area is on the sixth floor as well and there are actually two pools. One for guests of the hotel and one for the residents of the condos. It is here the service really stood out as the pool attendants set you up on extremely comfortable chaise lounge chairs and provide you with fruit or vegetable infused water; for me it was cucumber and was very refreshing. The towels were also soft and the pool was clean and glistening. They do the best they can to try to provide an oasis in the City and they succeed nicely.

    Overall my stay here was very comfortable, but this place might not be the vacation spot you are looking for. Brickell does not have much going on in the way of shopping and restaurants, compared to the likes of Miami Beach, especially on the weekend. I would recommend this place for a comfortable stay in the Miami financial district.

    Update however, it is my understanding the hotel has been recently sold, so this review just might be useless...

    01/04/10 | Link | Rating: 4.0
    21. Juanita H.
    I went last year (August 2009) but geez I still dream about this hotel; pure paradise.

    My Hubby & I were sick and I'm guessing room service noticed this because we used all of the Kleenex in the room. When we returned to our room Housekeeping set up a Humidifier & left extra Kleenex. Something that small really meant the world to me all jokes aside.

    Our room was FABULOUS, every time you left & returned Housekeeping straightened everything you touched from your shoes to toothbrush (which I think is a lot of work for employees but I understand the theory behind it & some people do walk around with the Uber V.I.P. Halo around their heads).

    I want to go back again & again & again again & again & again again & again & again again & again & again lol.

    17/06/10 | Link | Rating: 5.0
    22. Lina M.
    If your in Miami you have to come here for their brunch. It's the best i've ever had, offer a large selection and you get your money's worth.

    20/06/12 | Link | Rating: 5.0
    23. Ally T.
    This review is for the restaurant and bar only as I didn't stay in the hotel.  The Four Seasons is located in the same building as several other businesses so you don't feel like you're on the 7th floor of the hotel as you walk into the restaurant.  I was there for a work meeting and it was the perfect setting.  We passed a huge bar that will make you crave happy hour when it's only 2pm!  But I was good and we were seated at one of many tables.  The server immediately came over to take our drink orders.  We ordered coffee and they brought out a little carafe for the table. They have some great dessert options where you order a sample of three or four things for about $10, which I thought was a great deal!  The chocolate brownie was incredible.  It comes with a side of sweet chocolate mousse and little toasted marshmallows.  The presentation was gorgeous and everything tasted delicious.  We also had little chocolate-covered cheesecake pops, which came chilled and on long sticks stuck into a tiny glass of small raw sugar.  Again, the presentation was incredible.  The cheesecake pops were unbelievably good!  Cold little explosion of creamy sweetness in a chocolate shell with pistachio shavings on top...so good!  The last dessert we had was called a "tropical."  It was a little shot glass of pineapple syrup and mango.  Very different!  The waiter ended up bringing us one for everyone because we were sharing--he was incredibly nice and continued checking on us without intruding on our conversation.

    Good atmosphere, easy (but expensive) parking, and a nice menu.  I'd recommend the Four Seasons for a fun happy hour with friends, lunch during the day, or a casual work meeting.  I'm sure I'll use it as a meeting spot again soon.

    14/02/12 | Link | Rating: 4.0
    24. Mikolo R.
    Best service and accommodations ever. Housekeeping came to my room at least 2 or 3 times a day. Concierge went above and beyond to get my large group accommodated at a local club at night (thanks, Michael!) Food was consistently good and dining outdoors in the perfect weather with palm trees made the experience that much better.  Conference rooms were a bit chilly so ladies bring a light sweater.

    13/02/12 | Link | Rating: 5.0
    25. Mike B.
    We had drinks at the pool bar and dinner in the restaurant during a visit to town.  I gotta say you would never know you are on something like the seventh floor of a hotel while you are sitting around the bar and eating at the location.

    The service was above average yet a little below what might be expected at the Four Seasons.

    Site seeing: Make sure you stop in the lobby and get your pictures with the statues of the man and women...to some it is art...to me it was funny!

    01/07/11 | Link | Rating: 4.0
    26. Kay S.
    This hotel was really top notch!  We stayed here 3 nights last November for a wedding (the reception was held at the Four Seasons) and the service really is wonderful.  The rooms were very luxuriously comfortable, although a bit traditional.  We had a room with a king bed and a great view of the water.  I loved the cushioned windowseat that ran the length of the room...nice touch.  

    When we checked in there were some really nice little touches for my young son, including kids bubble bath and shampoo, and cute sponges that spelled out his name all set up in the bathroom.  They also gave him a toy when we checked in (he selected one from their little red wagon).  The beds were so comfortable, and the blackout drapes would have let us sleep at any time.  

    The pools were spectacular.....and the service by the pool was excellent.  The menu had everything you'd need for a light meal and they made it comfortable by bringing trays with your meals on them.  

    The wedding reception started with cocktails by the wading pool.  Very pretty, but a bit windy that time of year, so we were happy to go into the grand ballroom for the main part of the reception (dinner and dancing).  Wow!  What a room!  It had a great Miami vibe with all sorts of neon lighting affects.

    The only thing that I felt wasn't absolutely perfect was the fact that the lobby was on an upper floor (15th?).  You had to walk in the building lobby, take an elevator to the hotel lobby, then cross the hotel to take an elevator to the floors.  It was just a bit strange, but did give you a feeling of total seclusion, which is nice.

    The room rate for the wedding was about $260/night.....well worth it!  I'd love to go back!

    08/01/12 | Link | Rating: 5.0
    27. Maxine V.
    I have never actually stayed here as a guest.  My BF and I coordinate special events and needed a venue in the Brickell area so we checked this place out.  The staff were incredibly helpful.  The grounds are beautiful.  I love the "palm garden".  It's so gorgeous I would love to come back as a guest.  Unfortunately for my BF and I the event rooms were too small for our need.  Vicitoria, the event manager, was very helpful but as the end of the day there were really no options.

    03/07/12 | Link | Rating: 5.0
    28. Matt S.
    Whenever I am in Miami I have to be at this hotel! Great intelligent staff and hands down some of the best service I have ever experienced.

    16/10/12 | Link | Rating: 4.0
    29. Kimi L.
    Stayed for 3 days on a business trip recently and totally love the whole four season experience....each property is privately owned but managed by the Four season group out of Canada..their training program for staff is second to none.....management are relocated every few years around the globe in different positions to gain global experience, most are at least bi lingual....I gave this property four stars because it wasn't in a more exotic location like Mauritius...but where ever you find a Four seasons property you are definitely experiencing the absolute best in hospitality....Perfectly located away from South beach hustlers!

    22/03/13 | Link | Rating: 4.0
    30. Ron G.
    Stayed here recently as part of a large group visiting for business meetings. Was here several days and had lunch, breakfast, dinner and drinks several times.

    Lodgings: Rooms were spacious with great climate control. Rooms include dehumidifier. Bedding top notch and comfortable. Very nice bathrooms. Overall great room with my only complaint being no in-room pot to make hot water or coffee.

    Meeting rooms: The rooms were nice with slightly above average chairs in terms of comfort. A/V (which we had arranged) was very good. Only complaints any of us had is it often seemed they were trying to freeze us out.

    Food: The first night was all light bites/appetizers and was great. Other breakfast/lunches/dinners were surprisingly mediocre. Also, I had breakfast (to order) in their restaurant one morning and it was actually pretty bad. The toast came out not really toasted, the butter was frozen, the bacon was all fat, and so on. I've had better at IHOP.

    Service: Front desk and housekeeping were both great. Some of the servers were very good, others acted like they were working a prison detail. We hit  the bars in the hotel a few nights and the staff there was not that good. It seems if you go within half hour of closing they would prefer you not go in at all.

    Overall this was a good place for our intensive meetings as they provided a pretty comfortable environment and the food was not so bad that you couldn't stand it after the first day.

    But, the hotel isn't nice enough that I'd pick it for a personal trip. There are better luxury options.

    29/04/10 | Link | Rating: 4.0
    31. Tim F.
    I attended an event in one of the meeting rooms at the Four Seasons Hotel. Overall, I was underwhelmed. Although some of my displeasure can be apportioned to the event's organizers; ultimately the food, service, and the Four Seasons catering staff's decision to allow an RSVP event that was too large for the room it provided, was the fault of the hotel.

    I guess I was just expecting more from the Four Seasons Hotel, given its reputation.  The impressive waterfall entrance  and the initial quick and courteous valet service to park our car seemed to reinforce these expectations.

    However, once inside the meeting room area, these expectations quickly dissipated.  The "networking area", held before the award ceremony, comprised of the hallways leading into the main hall and this area looked more like a line to get into  Space Mountain than the precursor to a dignified award ceremony.

    Seating in the main hall was equally packed, with seating of 12 at tables meant for 10.  Guests at the table had to fumble across the table just to get to their silverware.  

    The food was okay, with the best part being the salad that comprised of endives and fresh greens. I had a volunteer (aka bug) sitting at the bottom of my "apple cider iced tea".  The bread looked and were almost as hard as pucks left over from the Panther's hockey game.  Additionally, the main entree,  a quarter chicken stuffed with spinach and feta and served with arugula and potatoes sitting on a plate of  tomato cream sauce was passable, at best.  Warm cheesecake on an unacceptably crumbly graham cracker crust, served with raspberry sauce and an orange sorbet was the perfect disappointing ending to the meal.

    I may come back to stay here, but as far as hosting an event, I am not so sure.  Experience tells me that I would have a better experience at the Mandarin Oriental than Four Seasons.

    04/12/09 | Link | Rating: 2.0
    32. Vicki Y.
    overall, an unobjectionable experience, but not really up to par compared to the usual four seasons standard, IPHO (in piggy's humble opinion, naturally!~)

    FRONT DESK
    the staff at the front desk are excellent - polite, helpful, solicitous and pleasant

    ROOMS
    beds are suitably comfy, although an extra blanket or throw in the closet would have been appreciated - piggies like to be properly cocooned when sleeping!

    washroom is enormous, and scales are available - important in swimsuit-friendly environs! (^(oo)^)v carpet, however, is hideous! Clean but hideous . . . piggy objects! and so do piggy's shoes!

    while there was a room service menu, the typical "hotel services/amenities" binder showing hours & location for the sundry shop, pool, and various other services was oddly absent! perhaps it's frightened of little piggies and was hiding? (*(oo)*)

    HOUSEKEEPING
    Does Not Meet Expectations.

    oh, the little piggy was so put out when she returned to her hotel room the first evening, you have no idea. you see, being quite OCD, I had emptied a couple of the trays in the room of their unnecessary contents (e.g. rolled hand towels, breakfast menu, etc) and neatly arranged all of my various cosmetics and toiletry items on said trays. imagine my dismay when I returned to discover all of my items removed from the trays, to which had been restored the aforementioned unnecessary contents!

    also, they were apparently so occupied in restoring the trays to their original state, that they neglected to do the same for the mini-bar, which was now sadly lacking in sparkling water, the original bottle having been consumed by a thirsty little piggy the previous day! sadly, this was a recurring event, such that by the end of the stay, aside from all the mini-liquors, there were no snacks and 2 bottles of juice remaining in the very forlorn-looking mini-bar area!

    ROOM SERVICE
    yum. yum yum yum!! said the piggy! wagyu beef burger & spaghetti bolognese? A+ from piggy! all the room service staff were super friendly and the food was always very fast. they even offered to open the water bottles for me, which was much appreciated (^(oo)^)

    POOL
    a bit difficult to locate: take the elevator to floor six, exit elevator lobby through the glass door. once you exit the glass door, head towards your right to the end of the hall, where there will be a door leading to the exterior. head outside, proceed up the stairs to the right. at the top of the stairs, you'll see the pool area. there are 2 pools; the one on the left is for four seasons residences, the one on the right (closer to the restaurant) is for hotel guests.

    the pool itself is gorgeous, with a lovely little view, palm trees and a good mix of lounging spots in sun or shade. food is tasty too, and comes on a tray stand that can either be set on the ground (to bring the food to lounge chair height) or set across the chair, breakfast-in-bed style

    19/12/09 | Link | Rating: 3.0
    33. Delroy H.
    Love it! I continue to be a fan of luxury hotels. Four Seasons Hotel will always stands on-top of everyone else.

    18/07/13 | Link | Rating: 5.0
    34. Alex H.
    I came to the Four Seasons for an event in their ballrooms. When I the location, I was pleasantly surprised that it was easily accessible right on Brickell Avenue. Although, when I finally drove up, I was a little annoyed that the entrance was poorly labeled and it only lead towards the valet. After a second ... and third... pass, I discovered there is a self park. Woot! ..errr $4 an hour? Hmmph... 28 dollars after 3 hours? Hold on. Hmm. I'll let it pass, but it's an annoyance.

    The walk from the self park was a tad confusing, but I figured it out. As I walked into the hotel, I was greeted by an extremely friendly bellhop. They helped point me in the direction of the ballrooms. The ballrooms are on the sixth floor (from memory). I won't sit down and rave about what I should expect from a 5-star hotel; because it was all there from what I saw (clean floors, very capable staff, amazing views from the public areas... the list goes on).

    I can't give Four Seasons 5 stars because I didn't experience staying in their hotel or trying their amenities. I would love to try it out, but it is very hard to justify going 3 minutes away to a hotel from where I live. Maybe one day I'll try it, but I sadly don't think it will be any time soon.

    Bottom Line: Very nice. Everything I expected from a high quality hotel in Brickell.

    15/04/12 | Link | Rating: 4.0
    35. Maria A.
    I attended a day-long meeting at this hotel and after being a huge fan of the Four Seasons West Palm I have to say I'm a little disappointed.

    First off there's the somewhat usual the lobby isn't on the first floor for hotels within multi-function skyscrapers. Ok, not the end of the world.

    The lobby is nice enough.

    The gym a Sports Club LA is great.

    The pool area is ok.

    I'd hit happy hour here for sure but that's about it.

    The food wasn't impressive.

    Overall, this hotel didn't live up to my past experiences in other hotels by similar calibur of in other Four Seasons.

    I'm looking forward to coming back and maybe having brunch or maybe happy hour by the pool.

    25/03/11 | Link | Rating: 3.0
    36. Anand A.
    Overall a wonderful hotel. Four Seasons always is a delight.

    What makes this place fantastic is the pool and the gym.  Worth the premium for these perks!

    PS - Terrible cell phone coverage throughout hotel. I would imagine the Four Seasons could ask the cell phone companies to install repeaters for improved services which is something they ought to fix.

    20/11/11 | Link | Rating: 4.0
    37. jen r.
    there are not enough words to describe how happy i am that we chose four seasons as our wedding venue.

    laure, the catering director, is nothing short of amazing. she pays attention to every detail and request. working with her was an absolute pleasure. she made my wedding planning fun and quite easy.

    the food tasting prior to wedding was perfect. we had a private room and such attention to detail, they had even printed personalized menus.

    the night of, everything was just as i imagined. the food was delicious (my guests are still raving that it was the best food they had ever eaten at a wedding) the servers were spot on, helping elderly guests with food and to their seats. they cleaned up everything and transitioned thru the night perfectly.
    the valet handled the 100+ cars well.

    i never got to use the pool that weekend, but all my guests raved about how awesome it was. i guess that just means i have to make it out to one of their summer pool parties.

    our honeymoon suite was a dream come true. i could easily live in this room forever (its not really a room, its bigger than my townhouse)
    we had almost 30 rooms blocked for our wedding guests, and everyone was thrilled with the quality and great rate they offered us.

    i went back to the four seasons for an "after shoot" and they set us up in the same suite so i could change and get ready in there. they even sent us some complimentary appetizers so we could munch on while prepping.

    four seasons and their staff is a class act all the way!!

    01/08/12 | Link | Rating: 5.0
    38. Debbie T.
    Stayed in this hotel over the xmas new years holiday week. Why this one and not one on SoBe? Well because my friends lived in Brickell and I have stayed in Four Seasons hotels worldwide (from Milan to Santa Barbara) so when in doubt choose the proven good quality. The service was excellent. The room was very spacious. I was on a high floor and the view was awesome. Reliable wifi. The only flaw ( and i have pointed it out in the four seasons survey I was asked to fill out) was the excessive noise in the hallway ... by cleaning staff, by other guests, moving carts along .... My suggestion is to post a polite quiet zone sign in every hallway and train your cleaning staff. Or you can try to make the door/walls more soundproof. Other than that everything was 5 out of 5. Although I ate out with friends every night I did go to Edge and Bahia for lunch. Fabulous food/drinks. I will go back again. I highly recommend this place. Good job guys...keep it up!!!!

    10/01/14 | Link | Rating: 5.0
    39. Masha S.
    Positives
    - Rooms are large with comfy beds, great view.  Its a bit strange to have to go to 7th floor to go the lobby and then to another elevator to the room.  But the space is very beautiful so we did not mind.
    - Staff is very friendly.
    - The pool is fantastic. With a DJ on Saturdays.
    - When we arrived there was an assortment of cookies and candies for my son.  A really nice welcome.

    Negatives:
    - asked for a roll away bed for my sons friend who was traveling with us for the first of 3 nights of our stay. were told it would not be a problem when we checked in. But when we called downstairs to get it brought up we were told its a fire hazard and they refused to bring it up.
    - When reserving, make sure you factor in $38 all day garage parking fee.
    Internet is the worst.  
    - $12 a day gets you miserable speeds of under 1 mbps  up/down stream.  $18 a day internet is somewhat better with 2.25 mbps downstream and .47 upstream.    Its so bad its not suitable for skype or gaming. This is a real fail. And this is a total deal breaker for me going forward.
    - room service - i wake up late , but still expect room service to at least ask if we want the room cleaned. we had to call in to request that.
    - the pool attendant mixed up my drink order. My son's friend's Virgin Mojito came out frozen, no idea why.  My margarita came out frozen but with NO alcohol. My son's  virgin margarita fist came on the rocks. then it came frozen and with alcohol. Third time it was right.

    01/09/13 | Link | Rating: 3.0
    40. Mondi T.
    Beautiful, clean, great service! Room was upgraded upon checking in at no extra charge! And the kids were given a toy each as a welcoming gift and a teddy bear was given to the baby in her crib! So glad we picked this hotel!

    04/07/13 | Link | Rating: 5.0
    41. Jesse B.
    Simply the best hotel in Miami if staying downtown and not on the beach. It is conveniently located, beautiful and the staff is amazing. I cannot recommend it enough.

    Stayed in one of the premier bay-view rooms, which are high floor rooms (20+ floor). They come with either a king or two double beds and run roughly 500 sf. I'd try to get one of these rooms if you can.

    07/05/13 | Link | Rating: 5.0
    42. Heather L.
    Pretty solid FS in Miami. Located conveniently off the highway and situated in a corner of Brickell that offers a great view of the bay. It is a comfortable distance from Miami Beach, with excellent amenities, namely the pool and the gym. We got upgraded to a corner Bay/City view, which was a plus. Also, don't forget to spend a half hour or so in the steam room after your workouts!

    16/06/13 | Link | Rating: 5.0
    43. Amanda B.
    Customer service was much better here than other Four Seasons I have been to. Food at the restaurants was ok, not great so for the price it was underwhelming.

    Service at the pool was hit or miss, one day there was less people by where I was so I was not asked about service at all. The next day I was sure to sit near/on the way to more people but I still had to flag someone down.

    I know some places they bother you too much, but eye contact and showing availability to take an order would have been nice.

    The pool area is beautiful and I would definitely stay at the hotel again.

    31/07/13 | Link | Rating: 5.0
    44. Kelly C.
    Absolutely gorgeous hotel!  I stayed here for a training session in Miami and loved every minute.  

    The rooms are spacious and well appointed (as you would expect for a Four Seasons), but there are two highlights that are even better.

    1) The pool area is an oasis - I could have spent all of my days there.  There are a few different pools with cabanas surrounding them.  You can even sit in a hammock in the middle of one of the pools with palm trees shooting up around you.  Just heavenly.

    2)  The gym - completely out of the blue, this is the best hotel gym ever.  Really, ever. There is a schedule of classes which are available to guests (at hours when business travelers and leisure travelers can attend) in addition to all kinds of different equipment.  Love it.

    02/05/12 | Link | Rating: 5.0
    45. Sarah M.
    You really, truly cannot go wrong with this hotel. I came here for a wedding that started out with a cocktail hour on a patio with twinkling lights, a fountain, candles, and and the moonlight that was just beautiful. We then moved into the Grand Ballroom which was a MASSIVE room (there were about 100 guests) which at first seemed a little too large but I came to appreciate the fact that it wasn't cramped, crowded, and stinky by the end of the night. The cocktail hour started about 8 pm and went to at least 2 am the next morning - totally Miami.

    Everything about the night was perfect - the food, the venue, the service. I must say that the steak was one of the of the most tender steaks that I've had, the risotto was pure deliciousness, as was the asparagus.

    Everyone needs to come here at least once in their life. It is completely and utterly worth it.

    17/07/12 | Link | Rating: 5.0
    46. Ali P.
    The drinks are really good and the service is awesome. When you get to the pool area they quickly will setup your chair w towel and a water right away. They set the menu down right then and there as well. I would recommend the white sangria or the piña colada.

    17/11/13 | Link | Rating: 5.0
    47. Julie T.
    What a drive....Well, i came here for the first time in order to come for a special offer to spend a day at their luxurious pool and have two appetizers and two drinks for free. So the valet were extremely attentive and informative, but one of the concierge people in the lobby of the pool floor were extremely rude while everyone else was amazingly friendly. So it surprised me to be treated in such polar opposites. We picked the little beds to relax on, they brought us water and towels, I love the hammocks over the small pools. The pool is HUGE, so there's plenty of room for everyone. The bar is awkwardly placed, I think it could be placed in a better location. Like right next to the pool so you can just order drinks from the bar from the pool.

    Our waiter was nice enough to let us use two of our coupons to order an entree rather than an appetizer, but the burger we ordered was worse than your own backyard burger, it tasted like frozen meat that was cooked badly. You ask about the drinks?...Don't even get me started. Are the waiters making drinks and there are no bartenders? We asked for a gin martini with a lemon twist and we got a plastic cup full ice and what tasted like an extremely strong lemonade with no booze at all, and hmm, this is not gin, and definitely not a martini. So we just ended up sending it back and ordering some coconut daiquiris that were way too sweet with too much ice and really weak. So I thought I'd order something not so sweet next time and got a mojito. When it came there were 5 muddled and pulverized limes in the darn thing and all I could taste was lime. It was so bitter that when they brought complementary mango puree, I added it to the drink and it was STILL too darn tart.

    So don't expect any type of good food or drinks pool side. My mom and dad ordered the wings and the guacamole, but they were both plain and the wings were advertized as boneless and they weren't....I understand not making wings and guacamole too overpowering but for the price it's not worth it.

    So moving ahead in time, I went to an event here hosted by a restoration company, and I really enjoyed the venue. If there was some up-lighting to the location we were in, it would be beautiful. The view from the patio is amazing. The rooms are freezing. The wait staff is on top of things, but one bartender just could not make a drink for his life. Everything I saw him make was sad. He doesn't even fill the glass. Ever. Whether it was a cocktail or a glass of champagne. I know it's a free bar but I don't want to have to come back to you every 20 minutes.

    For appetizers during cocktail hour we had a limited choice of some vegetables wrapped in rice paper and it had a vinaigrette like dressing. There was a crab cake, a brie cheese wrapped in puff pastry, and a cheese ball made with Gouda and truffle oil. One thing is I hate is truffle oil, the puff pastry brie was the best and so were the crab cakes. We had a buffet for dinner and all the bread rolls were amazing. The risotto with corn was delicious, the fish was good, the chimichurri steak was tough, the artichokes were soaked in vinegar so it wasn't my thing. The yucca fries were amazing! The quesedillas looked sad, and I didn't have any. But for dessert there were some great little mini churros! but the problem is, they were cold. :(

    SO OVERALL, I didn't stay in any rooms, but the pool is amazing, the food and drinks at the pool are horrible (what else do you expect) and the venue for events is great but not phenomenal. I'm sure there are better packages for food and drink that are available that I'm unaware of.

    13/10/12 | Link | Rating: 4.0
    48. Lee G.
    This review is for the brunch.  Food, drinks service and ambiance all great , cost $80 a head no so great.  Lots of fresh seafood, many types oyster.  BBQ, roasts, salads, amazing fruit and a killer deserts.  Seating both inside and out.  Topped off with hot freshly made doughnuts.  Take adults not kids, come by taxi, eat inside and drink outside.

    20/03/14 | Link | Rating: 3.0
    49. Alexandr P.
    The hotel is beautiful and simply wonderful and the location is amazing! Close to everything! I will definitely return to the Four Seasons! I loved it!

    20/08/14 | Link | Rating: 5.0
    50. Maya T.
    Incredible resort. Amazing valet service. Great meeting rooms.  Perfect location. Excellent in every way.  It feels like there are three guest service members for every guest.  Staff members are so welcoming and gracious you feel immediately at home.  Best employees in Miami.

    22/07/14 | Link | Rating: 5.0
    51. YD M.
    Valet parking allegedly stole cell phone left in my sons' car.  But in fact, we know so. Poolside service slow IF you get their attention, and this took place around the bar so it was pretty difficult to miss us.  Accounting office closed after hours.  Inability to communicate with leadership.  The only good thing hotel had, was my room and the view.  Other suites were less than adequate.  Boxy not spacious.

    First and last time at this establishment. Oh... There are dogs running around crashing various events! Nice touch.  Will not be returning ever!

    21/03/14 | Link | Rating: 2.0
    52. Maris D.
    My review is for the pool and service. Don't expect service at all. It was 30 minutes before we even got a drink menu, after asking twice. The ppl next to us ordered a pitcher of Mojito 4 times and never got it. Everyone wanted a chat with the manager. Not  the Four Season's I've come to love in other cities. No lotion attendant, cool towels or Evian spritzers in site.

    22/06/14 | Link | Rating: 1.0
    53. Seb W.
    Excellent place. Classy, clean, and consistent, I love the four seasons.  I recommend it to anyone looking for a good brunch, cocktail, or lunch.  The setting is tranquil and relaxing. For the brunch i eat as much as i can, be sure to order some of the ala cart items as they are included, like eggs any style or salmon benedict.

    11/10/14 | Link | Rating: 5.0
    54. Stephanie B.
    Upon our arrival, we were trying to decide whether to self park or valet. Just so you know, there's only a $2 difference between the two. $36 to park yourself or $38 to roll up to the front and have someone park it for you. Needless to say, we chose to valet. The hotel itself is beautiful, since it's the holidays we were greeted by a ginormous and beautifully decorated Christmas tree. Around the hotel were tasteful and inviting holiday decorations. The check in process was quick and easy, within a few minutes we were given our room key and on our way up! Our room, for being standard, was spacious and comfortable which not many hotels in Brickell can boast about. Big comfortable and fluffy bed and nice bathroom, I was pleased because I wasn't expecting anything less than that. The bathroom was also equally as spacious and comfortable for me to settle all my belongings and get ready. Four Seasons, you are alright. I was kind of surprised by the fact that you are known as a luxury brand and market yourself as so, yet your rooms posses quite possibly the smallest and worst hair dryers, ever. I have traveled a lot and I've stayed at plenty of nice hotels (JW, Ritz-Carlton, etc.) that are supposed to be 'sub-par' to you and they always have had salon grade styling tools at my disposition. I was really upset because I never travel with my own hair dryer and I needed to get ready for an event and the hair dryer heat settings didn't even work. I called downstairs to see if they could bring me another one and apparently they didn't have anymore. It wasn't a big deal, I improvised and my hair was A-OK for the night. But still, I expect more from you, four seasons.

    Also, I wasn't in love with the fact that at 7AM the following morning, I could hear everyone in the rooms next to us slam their doors. It's probably not the hotels' fault but hey, it's Miami. Even people with a little bit of money still act like animals.

    Not dying to come back.

    22/12/13 | Link | Rating: 3.0
    55. Rita B.
    The best Mother's Day brunch I ever had!
    The service was impeccable and the ambiance is fantastic, the selection of decadent food was delightful and the surroundings were beautiful!  We started with mimosas and it went uphill from there.  The desserts were so artistic and delicious!  I highly recommend the Four Seasons to celebrate any special occasion or just to get away to enjoy some beautiful food and relaxation!

    14/05/14 | Link | Rating: 5.0
    56. Lbi 4.
    I expect excellent service when staying at 5 star hotels, however this was above and beyond.

    19/11/14 | Link | Rating: 5.0
    57. Ben S.
    Great hotel - in the heart of the city and close to the water. Stayed here for one night before a cruise and it was terrific - staff was extremely helpful and pleasant! Food for room service was good too!

    26/12/14 | Link | Rating: 4.0
    58. Jean W.
    Wonderful and helpful staff.Matt from the concierge desk and hotel manager Sharon bent over backwards to correct a problem we encountered. I was so impressed with their professionalism and eagerness to make their customers happy

    16/03/15 | Link | Rating: 5.0
    59. Megan K.
    I was here for the first time during this trip to Miami. I was very impressed. The service was impeccable, from the concierge's suggestions to checking out and having them walk me to the parking garage because I didn't know where in the world I was going.

    I got a corner room on the 20th floor, it was spacious and comfortable. The bathrooms are absolutely gorgeous. I also received a nice little surprise. Prior to heading downstairs for dinner, I got a knock on the door and a plate of truffles and macaroons from the pastry chef compliments of the hotel.

    I slept very soundly as it was quiet. I couldn't hear anything from any of the other rooms and the bed was plush and comfortable. The pool area was very nice as well and it is open 24/7.

    10/12/13 | Link | Rating: 5.0
    60. Mark B.
    If there is a Four Seasons Hotel where I'm going I will always try to stay there.
    Why?
    Simple, it always top notch service, great decor, usually in good locations and the famous Four Seasons bed, which always guarantees you a good night sleep.
    Four Season Miami meets all the reasons i stayed there.
    You have a great view of Biscayne Bay.
    The decor is very nice.
    When I was checking in they offered presents to my grand daughters, a very nice touch.
    There is a reason almost every NBA team stays there.
    The wait was taxi was a little long and the offered to drive me in there house car, which was a new Tesla.
    The pool is very nice.
    But service is the king.

    22/01/14 | Link | Rating: 5.0
    61. Tanya H.
    Oh so gorgeous is what I will call this hotel. We went to the edge and bar inside and it was fabulous. Great drinks, appetizers were completely on point. Please try the tostanes with avocado, so yum. They have a really good flatbread to. I cannot remember what red wine I had but I know it was from Chile. It had some kick to it as it taste slightly spicy but it was great. The outside area off from this restaurant is spectacular. When it gets dark there is a fire pit surrounded by colorful couches. If you step down the steps it leads to what looks like a garden. It's so amazing!

    25/09/14 | Link | Rating: 5.0
    62. Kristen H.
    Of all the Four Seasons properties we have stayed at, this is by far the most disappointing. The staff is a bit sterile -- not very warm -- come across as a bit disinterested in the guest. We had to repeatedly ask concierge for menus/dining options -- it took them three times before they followed through.  We made requests prior to check in and none of the requests were fulfilled upon arrival to our room. Pretty disappointed, to say the least. Next time we will book with the Ritz or Viceroy because this Four Seasons location was not worth the price.

    29/11/14 | Link | Rating: 3.0
    63. Nicole S.
    I stayed for a biz trip so I was able to enjoy their services related to the hotel stay, the gym, and their onsite restaurant.

    When we first walked in I was shocked/disappointed with how it smelled. The lobby kinda smelled musty, damp, like pee. I couldn't place the smell but it was not good.
    Thankfully, check in was quick and I was on my merry way up to my room, which smelled 100x better than the lobby. There I was greeted with a pleasant smelling, exceptionally clean City- View room. Plus there was a plate of complimentary chocolates there awaiting me. Win!

    My coworker and I enjoyed a great dinner at their onsite restaurant, Edge Steak and Bar. We happened to go during Miami's version of restaurant week when you pay a fixed price ($39) for an appetizer, entree, and dessert. It was a great deal and the food was great. The gazpacho I had was very enjoyable. It's a regular menu item (at the time when I went 8/14) so I suggest trying it.

    As well, we enjoyed a quick breakfast at the Edge Terrace restaurant. Their pastries ($4 each) were very good. I felt the coffee ($5) was a bit weak and I didn't get the sugar I requested but we were rushing to a meeting and it wasn't such a bid deal. I do suggest the dulce de leche brioche- very good.

    The gym (Sports Club LA) is very, very nice. I enjoyed an early morning workout so it was nice and quite there. There are plenty of machines and they were very clean. Since I was staying at the hotel I didn't use the locker rooms- can't vouch for them.

    So I suggest coming here, enjoying a great meal, working it off in the gym, and then enjoying a good soak in the extra deep soaker tub. Bliss

    05/08/14 | Link | Rating: 4.0
    64. Nathalie B.
    This review is based solely on our experience at the pool and the service we received from Bahia pool-side restaurant.

    I purchased a voucher from TravelZoo a few months ago which included an all-day access to the hotel pool, 2 appetizers and 2 specialty drinks for $49.  Great deal because I love the Four Seasons!  

    We arrived around 1:30 pm and were told by concierge that the restaurant would take care of getting us setup at the pool.  The bartender at Bahia then told us to walk over to the main gazebo and someone would take care of us there.  A very nice attendant took care if us.  He arranged some lounge chairs and towels for us and also brought us a bucket of water and ice (we requested it).  He then said he would have a waiter come by to take our food orders.  35 minutes later my boyfriend walked over to the bar and placed our order since no waiter bothered to come take our order.  He ordered wings and ceviche from the "snacks" menu, a Kids hamburger, an order of sweet potato fries, a Miami Vice, and a margarita.  This order took another 40-45 minutes.  Finally the waiter arrived with the wings and ceviche.  No napkins.  No silverware.  Weird.  Then another 10 minutes later my daughters burger arrived...with cheese.  I told the waiter that we ordered it without cheese and he proceeds to tell me "are you sure that's cheese?" Huh?  If that's not cheese Sir then there's some weird stuff oozing over the patty!  So I said yes, I was sure.  He then proceeded to lift the bun to check if that was cheese as if I were lying about the cheese.  Really??? I'm confused at this point because this is NOT the type of service the Four Seasons hotels offer.  He seems annoyed and takes the burger back.  Oh wait! You forgot the sweet potato fries! Poof he was gone.  Then another waiter comes by with our weak drinks.  The margarita tasted like lemonade and the Miami Vice tasted like a smoothie.  Lame.  

    I've spent weekends at the four seasons in the past and I know this waiter's behavior and the restaurant's delay is unacceptable in their book.  My boyfriend was not impressed by what was going on.  This was his first time there and he couldn't believe I had spoken so highly of the hotel.  

    Thankfully restaurant assistant manager, Josh Blyden, saved the day!  He walked by and asked if everything was okay and my boyfriend shared our experience with him.  He was horrified and apologized profusely.  He immediately checked on my daughters burger which magically appeared along with our sweet potato fries.  Mr. Blyden came by several times and even offered us a complimentary dessert...we picked the s'mores ice cream (delicious!)  In fact, he seemed like he was helping a lot of people.  I thought maybe they were understaffed but I saw a ton of pool attendants standing around not doing anything.  I saw him dragging around umbrellas, taking and bringing orders and drinks.  He was a one-man show!

    Overall we enjoyed our lazy poolside Sunday once Mr. Blyden took control of the situation.

    28/07/14 | Link | Rating: 3.0
    65. Anaiza M.
    It was my first trip with my 11 month old so I was nervous but the hotel was sooooooo kid friendly.  They had a small toy for her upon checkin and then a stuffed toy monkey in the crib they provided.  It's been 6 months and she still plays with them!    We were there for a wedding and the convenience of bring in the same hotel was key (wedding was stunning too btw- hotel did an excellent job with food and decor!)

    Had an issue with reservations at first but it was resolved after a couple if calls they were diligent in returning.  Would definitely go back.

    05/12/14 | Link | Rating: 5.0
    66. Alex R.
    Perfect!

    Great size rooms. Love the bar and the bartender Alex makes amazing drinks!!!!

    16/03/15 | Link | Rating: 5.0
    67. Sergio F.
    Words don't do justice, when better words have been spoken by such a musical luminaire as Cornell Iral Haynes, Jr. "Locked at the top of the Four Seasons, penthouse rooftop birds I'm feeding". Loosely translated, it means partying at a Four Seasons Hotel with very attractive women (and for a good cause!).

    One of the nicer and better known high end hotel brands, I had the honor of attending a charity event -the Miami Pulse After Party - at the Brickell Four Seasons Hotel.
    Though not for the hotel itself, this review is for the valet and event staff.

    The lobby itself is beautiful with its soaring ceilings, subtle illumination and Botero  sculptures at the lobby. Fast and quiet elevators took me to the event lobby which had been decorated with flowers and  the event backdrop. Food offerings consisted of medium well, juicy sliders (which I indulged two) & tacos. Music was a mix of early aught classic party tracks and some more current beats. The service staff kept everything clean, and didn't let finished silverware linger long. One of the smart touches was setting up coffee and tea outside with paper cups in case you needed a boost for the road. The valet staff brought my car out fairly quickly didn't change my radio settings and had a complimentary bottle of water for me as well.

    17/05/15 | Link | Rating: 5.0