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Thompson Miami Beach in Miami, FL

Thompson Miami Beach in Miami, FL

Specialties

Start with one part 1940s Art Deco skyscraper. Add a 1950s International Style glass and steel tower. Strain into a tropical locale overlooking an alabaster beach.

History

Established in 2014.

 

Company Info:

Rating: 4.44

Address: 4041 Collins Ave, Miami, FL, 33140
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (18):

1. Gigi G.
Eriktz was an amazing bartender. His suggestions were over the top! His drink knowledge and Menu suggestions made our night! Great asset to the Seagrape team! We'll keep coming back.

14/03/15 | Link | Rating: 5.0
2. mark f.
Very nice Hotel....Pool and beach Service is Super...ask for Juan....Rooms are nice the Suite we had was Super...For the price a very nice get-a-way...Concierge Amparo was very helpful..We will be back for sure...

29/01/15 | Link | Rating: 5.0
3. David C.
The venue is beautiful and beautifully curated but has nothing on what REALLY matters: the staff!  The friendliness, attentiveness and professionalism of the staff sets the property in a league of its own.  That's a good thing, for sure.  Shout outs to Esma, Diego and Amelia from the pool staff.  Thank you!  You #rock!

17/01/15 | Link | Rating: 5.0
4. A L.
The service at The Thompson Hotel is nothing like I have ever experienced.   The staff was so accomodating, especially  Daisy, she went above and beyond to make sure that my friend and I were taken care of.

Juan and the rest of the staff at the beach were also amazing.  At the Seagrape restaurant, our server Julian, also provided excellent  service.  Let's not forget about Alex, the door man, he also went above and beyond to take care of us.

Every employee we came into contact with was,  friendly, courteous, and attentive.

In addition to the service,  the hotel itself was beautifully decorated,  from the lobby, to the pool, to the room,  very well done.

I would definitely recommend this hotel to anyone looking for a great Miami experience.

02/02/15 | Link | Rating: 5.0
5. Nells X.
The Thompson has only been here since the November 2014.  Simply put, it's a gem of a hotel.  I stayed on the recommendation of a friend who is a local.  

The only reason it's not a 5 star location for me is because I tend to gravitate toward a very different decor.  The hotel is modern art deco with a bohemian feel, think a tad old world Miami with a 2015 spin, with a clear femanine touch.  The rooms are spacious.  My stay had me in a city view king, they should really just call it a none beach view, because there is no view of the city.  But the rooms are quite and comfortable. The bed is nice and soft, restrooms are nice and have full locking doors.  I only bring this up because i normally stay in hotels that try too hard and end up with some awkward spacing between the sleeping area and the restroom.  

The service is awesome.  From valet to front desk everyone is very accommodating and pleasant.  There are some old elements of the hotel, though the elevators and AC works great, I got the occasional weird sound from the AC unit, like a very high pitched rattle.  And the elevator can slow up on you from time to time.

The pool area is definitely worth the visit, you just have to see it to understand what I'm saying.

My favorite part is when you get your car from valet, you leave the hotel and make a hard left to one of the main access points too and from Miami Beach, which is awesome if you are heading back into the city often.

I also really enjoyed the restaurant The Seagrape, more about that in another review.

I would stay again no question.

15/03/15 | Link | Rating: 4.0
6. Danielle G.
Best customer service I have experienced! Staff is always smiling. Loved the poolside atmosphere and service at the beach. Drinks were delicious also!

01/05/15 | Link | Rating: 5.0
7. Terra F.
Good overall. Expensive during peak season.  The "tax" included in all food and services adds an extra 26% and one is expected to tip over that as well.  Won't be going back to Miami but the hotel was fine. Get your check book out for the "common folk".
:/

29/03/15 | Link | Rating: 4.0
8. Sam S.
Just returned to NYC from a FANTASTIC stay at the Thompson Miami Beach. I stay at the Thompson in Chicago and decided to give the new hotel in Miami a try.

I was with 3 girlfriends and the entire experience was the best I have had in Miami. From booking my stay over the phone, to the pool attendants and beach staff, 5 stars all around. This is my new go to for accommodation when in Miami!

The rooms are new and the decor is fun and comfortable. Highly recommend the 1930s house for pre dinner  cocktails.

Garrett at the front desk is so helpful and accommodating. He gave my girlfriends and I perfect recommendations for restaurants and places to go out. Thank you Thompson Miami Beach!

03/05/15 | Link | Rating: 5.0
9. Kristen K.
Stayed here for 4 days... Hotel is pretty... Very nicely decorated. Upon arrival i could not check in till 4 which is a pretty late check in but i did go to the beach which was great... PJ, Lorenzo and the others are very accommodating. Beach is very clean and service was good... The beach and pool menu was good the Bibb salad and falafel are both excellent. The drinks are very pricey about 18.00 each but you are on vacation... I had many!

The pool is nice! I would recommend only ordering food from the waitress only. The other employees will ask if you need anything and then not tell anyone and you will be waiting forever..

The coffee is free only in the am and I enjoy coffee through out the day they will charge 6.00 for a cup of coffee which is ridiculous.
The rooms were nice.
One other reviewer said the yoguart and granola was great... I agree it was delicious

My only complaint would be the air would not go any lower then 70 which wasn't really cool enough for sleeping at night.

At the end of the day I would stay here again it was very nice and from what I understand they are still new and figuring things out.

25/03/15 | Link | Rating: 4.0
10. adele B.
Loved our stay at the Thompson- only sorry it was so short.  The personal greeting we received upon walking through the front door was amazing- thanks, Johnny! Every moment of our stay was wonderful, thanks to a most warm and caring staff! Pauline at the front desk is a sweetheart- as is Craig, the personable hotel manager. Great bell hop as well- sorry I don't recall his name.

Detail oriented, the hotel is spot on with customer satisfaction.  The room was nicely decorated, and we had a small balcony with two chairs and a view of the ocean. (not ocean front- but very pretty).  Soaps and shower gel and shampoos were lovely- a nice cozy robe was a welcome after my shower.  Beds and bedding were first class.  the pool area was very pretty- unfortunately for us, we got rained on.  It was a short walk on the boardwalk to South Beach- which was lots of fun after being cooped up in the airport and airplane for hours.

We ate at the Seagrape- our travel agent booked us a package that gave us a $100 dining/drink credit.  The meal for two of us was about $180- two appetizers, two drinks, two entrees and one dessert and a 20% gratuity that is automatically added on. (service definitley warranted the tip)  Loved our "walk in the woods" dessert and it was a treat to have such a great restaurant on site.

We will return for sure!

25/03/15 | Link | Rating: 5.0
11. Viann B.
Hands down the best hospitality I've experience from any hotel in Miami. We were not guests of the hotel however we were treated like VIPs. We were staying at the nearby Circa 39 and after a less than pleasant dining experience we decided to visit the Seagrape restaurant at the Thompson for lunch.  

We were blown away by the ambiance, fresh delicious food, combined with exceptional service from our server Norberto. The kale salad is a must! We enjoyed our visit so much we returned the next day for breakfast. Once again we were warmly greeted by friendly faces and the manager came by to introduce himself.  Both days we were invited by the staff to stay for the hotel's poolside party.

During my next visit to Miami I will definitely book one of the beautiful ocean view rooms at this new, casually sophisticated boutique hotel.

02/04/15 | Link | Rating: 4.0
12. Lyla K.
My husband and I stayed at this hotel for 5 days for my birthday and our babymoon and just returned. We LOVED it. It was the perfect vacation.

The staff was fantastic, namely Andrea(helped my husband plan ideas for our trip) Patricia who
Offered us an ocean view upgrade when she found it it was a birthday babymoon vacation
(We kept our corner city view room 811 bc it was large)  Carlos (when our AC kept restarting toward the end of our trip, he showed us 4-5 HUGE rooms to move to and ended up choosing 421 suite) and Gabriel, Juan, Alfredo, and PJ.

The pool and beach service is great.
The look and feel of the hotel is very nice and definitely has that mid century modern feel.

All the rooms are spacious.

We will be back!!

22/04/15 | Link | Rating: 5.0
13. Lisa P.
The staff has been amazing... So friendly, professional and unpretentious.  This is a wonderful beach-front property.

Comfy beds, linens.  Well-appointed rooms.

18/01/15 | Link | Rating: 5.0
14. Orlando F.
Okay so let's start with the fact that I was trying to fall in love with this hotel as all the amenities are great and at superb standards compared to other hotels. But besides the fact that it was a hip and retro hotel they forgot about the service. Horrible, horrible, horrible! No smiles, super slow, and no customer service skills at all. Not my cup of tea and next time on the beach im completely avoiding this place! But once again don't get me wrong it was great including the food and bars like the 1930's house just the service was lacking when I went unfortunately.

19/05/15 | Link | Rating: 3.0
15. Lauren C.
I am really conflicted writing a review about this place. I wonder, wow do they really have only 15 reviews and how is that possible? But then again I don't want it to get overbooked and the prices jacked once ppl find out about it. But here goes: this was probably the best hotel I have ever stayed in and I almost cried when I checked out. Everyone from the valets to front desk (thanks Tye!) to housekeeping and staff all over the grounds exemplify hospitality and genuine friendliness. This was my first time to Miami Beach and the location and views were awesome, the rooms are very cute-love the boutique mid-cent modern decor. The best pillows, comfortable bed, rad artwork. The beach was by far magical. As humid as it is, the water def makes you forget about it.

13/05/15 | Link | Rating: 5.0
16. Pun B.
DECOR--Rooms are meticulously decorated in mid century modern style, very fun! There were stains on the carpet on the 8th fl which surprised us since it is such a new hotel. (We learned that some floors are still being cleaned up after the Pitbull New Year's Eve party and subsequent parties).

BEDS--5 stars! Extremely comfortable. Firm, yet soft enough to sink down; the bedding cradles your body. If only our neighbors weren't so noisy!

SERVICE--Inconsistent. Messages left on reservation line go unanswered. Front Desk staff unclear as to how to get champagne ordered and delivered to a room as a surprise when calling to arrange a week in advance. Poolside food service took forever and was rife with complications including food delivered to the wrong people and giving us another party's check (we waited another 20 mins for the right check to arrive. Tip: you can just leave since they have your room number).  Your pool servers basically disappear after they take your order. However, the management, especially Patricia and General Manager Brett, strive to please. They smoothed over any hiccups and made us feel listened to and taken care of. Service inside the SeaGrape restaurant was efficient and courteous. Our cocktail server at Restaurant 1930 was helpful and knowledgable. Best of all was the beach side service. PJ, Juan and Orlando really took care of us. There's nothing like sipping champagne in your cabana by the water to make you feel grateful for your life! The beach servers went the extra mile and work very hard given that they must go back and forth to the bar all the way in the pool area. We were happy to tip them above the 20% added gratuity. We did not, however, go back to the pool for the rest of our stay.  It's annoying to get slapped with a 20% automatic gratuity when you didn't receive 20% service. Overall, however, service at this hotel was attentive. A bucket of ice was delivered to our room in less than 15 min. Security was sent up immediately after we complained that our neighbors were making too much noise at 3 am.

FOOD--The SeaGrape Restaurant services both the pool and beach so after a few days, you begin wishing for more variety. They need more vegetarian options (Tip: ask to order off the restaurant menu and not just the beach/pool menu for more options). The food tries to offer an elevated take on traditional fare. The guacamole, for instance, has pomegranate seeds. The hummus has middle eastern spices like cumin. However, the tortilla chips and pita chips for both were extremely greasy and a bit soggy. The falafel balls were not crispy, as if they had been sitting around for a while and were a disappointment. The SeaGrape's breakfast offerings, however, are fantastic. The other restaurant on the resort, 1930, is a Spanish-style tapas place and the menu looks really interesting. We didn't get a chance to try their food because they are not open during the day, but we went for a nite cap and their cocktails were very unique and well balanced.

VALUE--Overall, this is an elegant resort that attempts to put service first and succeeds most of the time. This is a great place to stay if you want to get away from it all and dislike the "scene" that is South Beach--at the same time, varied dining and nightlife options are just an Uber ride away. We had a spacious King suite with an ocean view that we would have had to pay much more for at a comparable, service-oriented hotel in South Beach. Don't expect exclusivity and isolation at this price point.  Even if you opt for the personal and more private beach cabanas (which I highly recommend for an extra $150), a local family with loud children may set up camp two feet from you since it's a public beach. That said, the beach is sandy soft, the water clear and aquamarine and it always seems to be sunny no matter what the weather app says...it's hard to get upset about anything in that environment and the Thompson has the largest stretch of beach of any property on the boardwalk while servicing less guests than other nearby hotels, so over crowding is never a problem. I don't think the pool cabanas are worth it unless you are with a large group. In addition to the $150 fee for the day, you would also be forced to order a minimum of $400 in food and drink which seems like a lot for 2 people. What I loved most is that there is a sense that most of the staff take pride in working here. That's something you get at a boutique hotel that you can't get at the neighboring Fountainbleau. I felt very well taken care of...it's the type of hotel where staff will remember you (in fact, I witnessed the beach staff acknowledging regulars).  I had a wonderful time and can't wait to come back again!

19/04/15 | Link | Rating: 4.0
17. P J.
I waited to write this review. We stayed here opening weekend.

Totally understand that it is opening weekend and that there are hiccups but I think the underlying issue was that my bf and I were not "cool" enough. They told us that the restaurants and bars were not open yet, and made no apologies for the inconvenience. Then every night, morning, afternoon and evening we saw the restaurant and bar packed with people. A trendier couple in the elevator when we were leaving told us "isnt it awesome, sort of like an all inclusive?" and we learned that they had been extended the invitation to the "friends and family" soft opening of the food and beverage facilities and had been wined and dined for free.

If you want to stay at a trendy place, there are a ton of nicer hotels in Miami including the SLS, soho beach house and the W, where I have stayed and been treated much better because I am a paying customer!

19/05/15 | Link | Rating: 2.0
18. Samantha K.
The Thompson in Miami Beach is my new favorite hotel in Miami. The hotel is right on the beach, has two amazing pools with blow up flamingos and swans for you to float on, a DJ at the pool, complimentary watermelon water and cocktails can be served in panda bear mugs at the 1930s house. The rooms also have fun decor - everything is a bit quirky but still sophisticated.

But where they really excelled was the service. The entire staff - from Ice at the front desk, to the bellhops & pool and beach staff - really made our trip extra special. The staff was attentive, thoughtful & friendly - and that goes a long way. From a fruit basket and personal note in our room upon arrival, to the smiles and friendly conversation throughout the trip - service is on point.

Note: do not bring kids here. This is a swanky hotel and nobody wants to get splashed by a 6 year old while drinking their rose sangria poolside! If you do bring kids, the beach is much more kid-friendly than the pool area.

Highly Recommend:
* Jungle Bear cocktail at 1930s house
* BBQ chicken sandwich at the pool

04/05/15 | Link | Rating: 5.0