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Trump National Doral Miami in Miami, FL

Trump National Doral Miami in Miami, FL

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Company Info:

Rating: 2.80

Address: 4400 NW 87th Ave, Miami, FL, 33178

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    Comments (95):

    1. Cathy W.
    It was difficult to even give this place one star, but I did enjoy the time spent outsMotel 6 is a luxury room compared to this.  The carpet is old and dirty, the bed sheets were barely put on the bed with the fitted sheet about to pop off the corners. The shower drizzles water - don't think you could get clean in it. Our room had an adjoining door.  The first night there was a light blaring into our room through the adjoining door the entire night.  After inquiring the next morning at the front desk, we found out the room was vacant and the housekeepers had left he light on.  The next night, guests were put in the room - the connecting door is paper thin- I could hear every word including every flush of the toilet.  We called the front desk several times and actually put the phone receiver to the door because the music was soooo loud.  No one would help.  It's such a shame that beautiful piece of property can't keep their rooms looking like someone has repaired ANYTHING in the last 30 years and then charge such high rates.  There is something wrong here! All someone had to do was offer us free drinks or water or something!!! Very frustrating.

    27/11/12 | Link | Rating: 1.0
    2. Len W.
    I played the famous Blue Monster course.  Pebble Beach of the east?  Perhaps.  A bit pricey, and reminds me of LA, Palm Springs or Las Vegas golf.  Lots of Palm trees, water, pure white sand traps, and side-by-side fairways that offer some forgiveness for a wayward t-shot.  The blue T's are rated 72.5/131 - 6,701 yards.  I would rate it a moderate course (not too much elevation).  The course was in great shape and quite lush.  Definitely a "must" if your in the area.  They have over 6 courses, but Blue Monster is the signature course.  Doral is the home of the elite Jim McClean golf academy.

    02/10/08 | Link | Rating: 4.0
    3. Joseph H.
    This place is very run down and the service is terrible.

    09/11/11 | Link | Rating: 1.0
    4. Arly J.
    Reicieved two gift certificates as a gift for the spa and decided to make a day out of it with the hubby. From the moment we arrived everyone was freindly and went out of there way to make sure everything was perfect! They have lots to do or not do so make sure to make a day out of it. We decided to head for the hot and cold plunges outside and the outdoor pool. They do not have a co ed jacuzze indoors. we enjoyed most of the morning relaxing by the pool. We went to for our couples massage and it was amazing!  I will have to agree with everyone that the spa lunch is not  good at all. but they do tell you at check in that you can go to champions for lunch and that the spa lunch has NO salt whatssoever. After lunch we both went our separate ways and i personally enjoyed the jacuzzi and sauna in the women's lounge. The lounge is  spotless and the attendants are very helpful and courteous. They have all the necessities needed after you shower. We will definately return and spend the day!

    10/11/11 | Link | Rating: 5.0
    5. Laura S.
    I arrived and said ok doesn't look too bad, well Donald you have your work cut out for you.
    1. Golf course in great shape. Played the blue monster it was great.
    2. Food, not bad but 45 minutes for a salad and fries. Good thing we weren't in a hurry.
    3. Rooms really need help. I have not seen red plaid or burgundy leather ottomans in forever.
    4. TV was analog. Hello digital? Do you know how hard it is to watch a golf tournament on a tv with snow? When was the las time you saw a tv with snow?
    5. Bathrooms in the rooms, guess they will be part of the upgrade too? Hot water faucet just spun it was hard to get hot water. No water pressure in the shower. Etc, etc.
    6. Happen to be here on transition day, no computers, no phone, they took our Marriott room keys but the key system was not up so every time we left the room we had to be escorted back by security to be let into the room. They were not sure if we were coming or going.  They should have had all this tested and ready to go before they made the transition.
    They did get a picture of the Donald up pretty fast.
    7. No mini fridges in the rooms. You are in Miami, no cold water? I know part of the makeover?

    I gave the resort three stars for the food and golf. Otherwise, it needs ALOT of work.

    11/06/12 | Link | Rating: 3.0
    6. daniel b.
    Best golf in Miami hands down.  Friendly service great food, all around great place.

    07/07/11 | Link | Rating: 5.0
    7. Keno C.
    tiger, tiger wood y'all!

    09/03/12 | Link | Rating: 5.0
    8. Felix T.
    Nice course.  Played the Red with my wife.  Staff is great.  This is our third time at Doral.  Always pleasant.

    08/04/12 | Link | Rating: 4.0
    9. Trisha B.
    I was very dissatisfied to hear that the lovely Cristina, manager of breakfast, was moved to another department. Since I arrived at the hotel, her greetings every morning were special. Other than that, food was good, the ladies in the Starbucks coffee shop were very helpful and friendly, best coffee I have ever had. Front desk was warm and welcoming.

    22/11/12 | Link | Rating: 3.0
    10. Rachel S.
    I was here last week for a global convention with my employer. Just about anything is tropical if you're heading out of New England for three days in April, but this resort is tops. Totally Tops.

    Immaculate. The staff is friendly and accommodating. I don't know much of the prices because, again, I was there for work so just about everything I did was taken care of. I don't play golf but I did wander through the spa and hang out by the pool. I had to take off one star because I did have an appointment at the spa one of the afternoons and ended up not using it because there was a mix-up between what I thought I had booked and what they had in their computer. Not sure whose fault it was but, I was really bummed about it. However, I didn't exactly suffer as I lounged by the pool and soaked in some sun as my alternative. And, while the spa would've really sealed the deal for me, it didn't ruin my trip to not have it.

    If you have money or are friends with someone with money, this is a wonderful resort to stay at. Perfecto.

    07/04/09 | Link | Rating: 4.0
    11. Thugnificent M.
    This place is pretty pimp.  I stayed here 2 nights over a weekend and have a blast. First off the golf course was beautiful.  I'm a platnium member so my sliding door literally opened up to the greens.  The pool was really nice.  Two pools and a water slide.  Service right your pool chair.  Only bad thing was my room was kinda old looking compared to Eden Roc.  Eden Roc is on Miami Beach so you're getting trendy decor.  This was more relax and get drunk by the pool, which is also what I did at Eden Roc.

    30/03/11 | Link | Rating: 4.0
    12. Lovely S.
    Spa Review Only: My friends and I went to this spa on a Sunday afternoon in September. The experience was magnificient. We were there for about 5 hours. The spa experience provided the best tranquil environment. The masage was great. We ordered our lunch on-site at the restaurant. The food was very healthy and delicious. The staff was very professional and courteous. The pedicure services were fantastic. I would highly recommend this spa.

    06/12/11 | Link | Rating: 5.0
    13. Armando C.
    I went there for a seminar. The property was very clean. The resort was very lively. The ballroom for the seminar was well lit and spacious. I am not sure what it would cost to hold a seminar there but if it is in my price range I would love to have a seminar there.

    18/04/11 | Link | Rating: 4.0
    14. J K.
    First of all, i was here for buisness and the room was paid for by my company. While checking in I was asked for a credit card for incidentals. The lady at the front desk said my card was declined, nothing new for me as i run up my cards all the time for business and pay them off every month. I gave here a differnt one and she said i as hit for $100 on my AmEx, which was true. I got a call from Capitol One fruad protection a few hours later and was notified that they tried to charge my card over $3000 and they declined it because they thought it was fishy. What incidentals would cost $3000? Also the hotel is under reservations and the pool is drained the parking lot had a foot of water in it every time it rained, shower curtain had somthing growing on it, tub didnt drain. Maybe it will be better after the renovations, but i would wait to stay here after they are done and dont give them your credit card!

    02/06/13 | Link | Rating: 1.0
    15. Karima F.
    My husband and I stayed at Doral for three nights in early February. We had a good time golfing and lounging by the pools. The nightmare however began when we got home and noticed we were double charged for our Jim McLean green fees. On Feb. 13, my husband spoke to Michelle, an employee there, and she looked at the invoice and agreed there was an error and reassured him the bill would be adjusted within 5 working days. Five days later, the credit didn't show on the credit card, so my husband called Doral and spoke with Quinton. He told him it was a difficult case, he would read about the case and get back to him. My husband called him back at the end of the day and spoke to a third person. He was rude and curt. He said his comptroller looked at the charges and said they will stand as they are.

    We now have contacted our bank and disputed the charges. We also reported this shoddy business practice to the Better Business Bureau. They could have simnply listened to our concerns and resolved the matter. Instead, they dismissed us completely.

    17/02/12 | Link | Rating: 1.0
    16. Shannon B.
    Staff is worthy of 5 stars! Responsive, pro-active, really friendly...I can't say enough. The Spa is equally a 5 star experience. I had a massage and facial that were some of the best I've had. The facilities are lovely and promote a feeling of luxury and relaxation. The rooms, however, need work and are definitely dated, smelling a bit moth-bally.  My room was large with huge walk-in closets but there was a plaid couch in my room that looked like it came from Nana's house 30 years ago. Also, I think the thermostats seem to be locked at 72 degrees. I've been sweating in my room for days. This could be a great place with some attention. All said, the price was reasonable and I enjoyed my time here.

    25/07/12 | Link | Rating: 3.0
    17. Melissa M.
    I spent my whole summer there with my ex best friend who lives in Doral Estates!

    We'd use her parent's card to go into the stores to buy junk food or jewelry sometimes. Once she did take me to the pool there and we got hungry so we both ordered a grilled chicken sandwich with french fries and boy, oh boy that was good. lol. The pool has different depths and there are slides for kids to slide down into the water. One pool is like very  family-friendly because it's deep enough just for a 1-2 year old to stand in and it'll just reach their ankles. I remember there being cabana styled tables right next to that pool. I don't remember now if it's 2 or 3 pools, but if it's the same pool I am talking about it deepens at one point. Think of the beach, it's really nice! This pool also has a water fall also.

    I don't know anything about the hotel except if you love golf you obviously will love this place. We'd ride around in her golf cart and we literally would go around the whole entire place! It's gigantic and they hold the golfing tournaments there sometimes. She's had Tiger Woods in her backyard. lol. Anyway, they have restaurants which allow inside and outside dining. I never ate at the restaurant because, well, I don't know. lol. I did have wonderful memories here!

    08/10/11 | Link | Rating: 5.0
    18. Dan R.
    Marriott/Yelp moved my review on Doral Resort to the Villas which just added to my disappointment with this propoerty. I am reposting my review back where it belongs (see below):

    This is a rolling review for the next three days.

    We started out bad. I asked the guy at the front desk, a young personable guy, for a nicer room and got the runt of the litter. I called the front desk and they changed my room to one with a balcony from one of the few without one (thanks dude! - all talk).

    When I finally got to my room and ordered room service I was on hold for what seemed like at least 15 minutes. Perhaps it was longer as I left it on speaker phone while I unpacked.

    Then I get dinged for internet access. Really? What kind of petty crap is that? I find it odd that the premium hotels charge for this and lower rate ones don't.

    In all fairness, this review may be a 5 star by Wednesday but they are 0-for-3 so far.

    OK, Day 2. I must say the room is excellent. Spacious, well-designed, comfortable bed, big bathroom / closet.

    But, again, its the consumer part where Marriott is losing it's grip on reality. They put you in a 5-Star room and then treat you like you're in a bargain basement. I noticed that the toiletries that were once available at the front desk for free are now part of the mini-bar along with the $5.00 bottles of water.

    Room service was passable. The Grouper I ordered last night was overcooked and might well have been any other species. An omelette for breakfast is hard to screw up. The coffee was weak.
    We're still at 2-Stars.

    Day 3. Dinner last night at the Champions grill room / sports bar cost $112 for 2 people and no drinks (fish and ribs were the entrees). The food was decent and the service fair, but $112 before tipping? Really?

    I noticed that Marriott no longer places newspapers outside of the rooms anymore. So, I walked to the main building at 8:00 AMand found that they were sold out of Wall Street Journals and there were none to be found at the front desk, restaurant or concierge.

    I'm thinking about dropping my rating to 1. This place is has premium rooms at premium prices with Fairfield Inn service.

    The Marriott Way is becoming the P.T. Barnum way - banking on a sucker being born every minute.

    Day 4. Checking Out. Still at 2 Stars.

    Again no newspaper at the shop in the main lodge. Buffet breakfast was $27.00 before tip. I dropped another $12.95 for internet service.

    My advice, stay at the beach and only come here to play golf. Eat and drink elsewhere.

    05/04/11 | Link | Rating: 1.0
    19. Claudia J.
    Excellent place for GIRLS SPA OUT! you can hang out on robes in the area, don't wonder too far but nice little areas for hanging out.  You can even go to the salon wearing your robe!  Service is great, people are really nice.  I did not like the menu for the restaurant, and yes I understand the "healthy menu"... but it's just not there.  They could improve their menu by having several salads - variety i.e. meditteranean, etc.

    Separate areas for boys & girls of course!! The area for the girls was so nice, ergonomic and comfortable sofas for you to RELAX!  sauna, jacuzzi for you to pamper yourself, they even have cucumber slices on ice for you to use when going to the sauna!  Water everywhere so you do not dehydrate.  Great place to hang out ALL DAY to RELAX!

    Tried it during Miami Spa Month, treatments go for $99!!  try it next Summer!!  highly suggested.

    07/11/08 | Link | Rating: 5.0
    20. Clinton W.
    pretty nice place, has acquired a very unique (FANTASTIC) existing service staff. We came, unprepared & with much that needed special attention, and their staff recall accommodated us very well.

    10/01/13 | Link | Rating: 4.0
    21. Lele E.
    This resort is soooo beautiful. I didn't want to go home. I loved the decor and the staff is super friendly. The view from the patio was great and I loved the breakfast service. They have a wonderful on site pool, but I believe the drive to south beach was about 20 mins. I'm thinking about going here again before the year is out but I kind of want to be closer to the beach. I'd stay here again in the future...i kept my room key.lol

    I looooved the court yard (shown in pictures), it's sooooo pretty.

    31/10/10 | Link | Rating: 4.0
    22. Stephen R.
    great golf layout at the blue monster

    facilities need some updating

    not a huge fan of the hotel....thats 2 stars

    18/10/11 | Link | Rating: 4.0
    23. Michael Z.
    The Blue Monster lives up to its billing as a serious challenge.  The grounds are impressive although the constant buzzing of jumbo jets on their approach into MIA reminds you that you are not completely in paradise.  That being said, this is still a great location.  The resort and club were definitely not crowded which enhanced the experience.  The staff was extremely accommodating and despite my atrocious handicap, was never made to feel unwelcome.  The food and beverage offerings were on par with a pub and coffee shop and did not disappoint.  This won't be the most economical 18 holes you will ever play, but the overall experience makes it worth it.

    30/10/11 | Link | Rating: 4.0
    24. David H.
    I stayed here for a conference this year for three days. I was not impressed with the quality of the facilities at all. I am not rating the golf course at all, that is a world class affair and the hotel doesnt do it justice at all.

    The rooms and building were dated and I noticed I was not the only person to remark that it felt like we arrived back in 1972 from the look of the place.

    The food on premise was edible at best and certainly left alot to be desired. I would think twice before staying here or booking a conference here unless it was specifically to play golf.

    Stay somewhere else and just get a tee time.

    18/12/11 | Link | Rating: 2.0
    25. NORI R.
    This is a great place to hang out while the guys play an expensive round of golf ! I don't golf but since my husband does, and I can guilt him into paying for me to have the day at the spa and then meet for lunch after golf, I visit once in a while.  The pedicure is great, the service is very upscale and the facilities are very elegant, the lockers provide all that you need after a massage, you need not bring anything, they have shampoo conditioner, hair dryer and  robes etc..

    Its a bit pricey but worth it once a month or so - especially to deter the hubby from playing too much golf lol !

    21/11/11 | Link | Rating: 5.0
    26. Ashley M.
    The staff at the spa in Doral Country Club are what make the experience so nice and relaxing, and also that this spa is less crowded than some of the others near Miami.

    The spa is quite large, and the facilities are well-maintained. The spa offers free access all-day to any guest purchasing a treatment, and the personalized service made it such a relaxing experience.

    From the moment I went to the front desk to check-in, I was greeted with first class treatment. The attendant led me to the women's lockrooms, where the provided a plush robe, slippers and a key to the lockers. After changing, I explored the saunas, steam rooms, jacuzzi's and the sun deck before going into the relaxation room to wait for my treatment time.

    I received the 80 minute retreat body treatment, which was heavenly. The attendant was peaceful, professional and very adept.

    While the spa at Doral may not be the most luxurious location or have the best amenities in Miami, the way customers are treated makes this a worthwhile experience.

    05/11/09 | Link | Rating: 4.0
    27. Carol K.
    Hi.  My name is Louis.  My name is Carrie.  My name is Jamie.  My name is Richard.  My name is . . . . . . . . . .and so on it goes at this resort located just west of Miami.  

    The service here is amazing.  All three of the above stars are for the service staff.  Every employee who comes in contact with you introduces himself and asks if they can help in some way.  They offer to shuttle you, escort you, drive you to the store, get you a drink, find you coffee, get you a paper, help you with your bag, etc., etc., etc.  I would have sworn that I was at a Ritz and not a Marriott!!

    So why not 5 stars?  This resort has been here a long time and is showing its age. It's tired.  It's been remodeled but it just feels outdated.  It's difficult to compete with the newer 5 star resorts and the Doral is still charging 5 star prices for amenities that are less than stellar.

    My room, while adequate, was nothing special.  Not even a balcony to enjoy my morning coffee on.  The bed is not dressed with sumptuous linens, there are not designer products in the bathroom, the towels are not thick and thirsty, the bathroom is tiny with no separate shower, there is no turn down service and it smells a bit like an old folks home.

    I know you are thinking- she sounds like a spoiled child whining right?  Well, when you are paying a corporate rate of over $300 a night, I expect more for my money (or my company's as the case may be!)

    As for activities-the golf courses are beautiful.  This is obviously what keeps this place functioning. I think that there are 5 of them and we played the golf scramble on the lowest level course and it was still amazing.

    The pool areas?  Actually pretty good if you don't sit by the giant slide (way too much screaming!).  The service is quick and the drinks and food are plentiful.  The chaises are padded and the "pool guys" jump in to locate your chaise in just the right level of sun for you- or roll an umbrella over if you want to sit in the shade or grab you an extra towel (gotta love resort living!)  The only downside?  The resort is located in the landing flight pattern for the Miami airport so planes are practically landing on your head from the north and west all day!

    The spa, you ask?  Only okay.  It was missing the feeling of tranquility that usually permeates a spa experience. It also was not lush.  It was more on the practical side- and I questioned a couple of times whether it was clean as there were used wash cloths in the shower and dirt around some of the door handles to the restrooms. They also seemed to only have spa sandals in sizes under a 6.  Urrgh!  Kind of hard to relax when my feet are being shoved into baby shoes!  

    We ate lunch at the restaurant at the spa.  The food was good (lentil soup and a Greek salad) but again the service was amazing .  The server even accommodated our request to have our ice cream to go which they were not necessarily equipped to do and it was 30 minutes after they were supposed to close.

    All in all- the service is the shining star at this Marriott resort. I travel alot and have not had service at this level in some of the best hotels.  But in my opinion? The rest of this place is living on its past laurels.

    06/02/08 | Link | Rating: 3.0
    28. David M.
    Absolutely the most poorly managed hotel I have ever had the displeasure of staying at. Let me list the ways they managed to make a mess of things:

    1) I got this hotel via Hotwire for 2 nights. At check in, the front desk asked if we would like a fridge in the room, a nice touch! Unfortunately the fridge never actually came.
    2) The first night we tried to set up the shuttle to the trump beach resort for the following morning. Called the front desk and they said they would get us set up. Later talked to the concierge who at first wasn't even aware of the shuttle, and, once she had realized what it was, confirmed that front desk never put us on the list
    3) The maid knocked on our the next morning to clean the room at 7:30AM.. seriously?
    4) Despite having paid for the room via hotwire, got a bill at checkout for $100s.. well first we got given someone elses bill, then when we got ours it was for completely the wrong amount. The manager on duty said it would be taken care of though.
    5) The walls in the rooms are paper thin; you can hear everything around you. The door couldn't deadbolt and the AC didn't work

    I just checked my credit card statement today and there are 3 entries for random amounts from the resort, nothing was taken care of. Rather than calling this place again I just filed a claim with my CC co... let them deal with it.

    I've never written a review on yelp before but I had such a terrible experience here I figured it was time. STAY AWAY AT ALL COSTS. This is a 1-star hotel claiming to be a 4-star.

    07/01/13 | Link | Rating: 1.0
    29. Margie D.
    1. The hotel is undergoing renovations. The Star rating should be 2 or 3 until the renovations are complete.

    2. The cost of parking is too much. $18 for self parking and $26 for valet per night. I chose the self parking option and the gates didn't even work during my stay. In addition, the distance from the rooms to lot is very far and there are not even sidewalks the whole distance. You have to walk in the street.

    3. The resort fee was ridiculous ($20 per night) and not even all of the services were available during my stay. The business center is supposed to be 24 hour self service (as stated in the resort book of services on the desk), however it is not open 24 hours. In addition, there is a charges to access Internet and email in the center as well as a charge to copy and print. You have to swipe your credit card on the keyboard just to get started. I declined and decided to visit FedEx/Kinkos in order to print out my travel documents the next day.

    4. On my second night, a notice was placed in guests' rooms saying that the power and hot water would be out from 7am to 7pm the next day in several areas of the resort. They even had the nerve to leave a small flashlight on the desk with the notice.

    Overall, my stay was terrible and this hotel is not worth what it costs. I would have been more content staying in the Holiday Inn down the street. Donald Trump should be ashamed.

    07/07/13 | Link | Rating: 1.0
    30. Darryl S.
    Had a fantastic Saturday at Doral for the WGC Cadillac tourney.  Being a HUGE golf fan, it was, naturally, such a treat to see my faves up-close.  Also having seats on the 18th green, and access to the clubhouse, was special, as well.  It was my first time at this tournament, and, I must say, I was a little surprised at how dry the grounds were, overall, and that it was not up-to-snuff to what I would've expected for a course to look for such a big tourney.  That said, being that the course was only a couple of days from a complete overhaul and restructuring, I'm sure that they didn't want to invest too much into the course financially; but, simply keep it decently manicured.  (Many of the greens looked spotty; some plant beds were on the weedy side; some waterways were low and stagnant.  Again, though, I still felt privileged to be at The Blue Monster!)  The money was flowing at the Doral!  The clubhouse alfresco restaurant was hopping!  Naturally, this was a special day to simply not worry about bank accounts, and just live like Trump...!  (Haha!)  I had one of their Blue Monster drinks ($12), along with a signature burger with fries ($18).  (I think it was the most expensive burger I ever had.)  Meal was very good and hearty and washed-down well with the cocktail.  It was great to be able to see the practice green while eating, watching the pros get ready for their tee-off announcements.  In short, it was fantastic to be one of the rich and beautiful people for a day -- King For A Day...!!!  Now if I could only win the Lotto, I'd hang here more often....  Until next year's tournament....  :D

    24/03/13 | Link | Rating: 4.0
    31. caprice D.
    This past week we hosted a special customer event at this hotel with about 150 guests. I have planned several events at hotels and resorts and never in my experience have I had so many problems. The staff is not very quick to respond and when they do they can hardly provide a solution. I think that this review will be easier to read and more effective if I just make a list of my frustrations:

    1. They mixed up several of our guests names and check in dates
    2. Hardly any of the rooms were ready upon check in, including mine (check in was at 12 and my room was not ready until 6pm)
    3. The hotel production company provided us a globe light for an evening outdoor cocktail hour that turned off three times during our event (each time our guests were left in the dark and we were assured it was fixed when it was not)
    4. During the set-up of our conference room we were at first told we could not utilize the elevator connected to the room. They instead provided a route with two flights of stairs which we had to hand carry all of our properties in.
    5. During set up I had to call 6 times over the course of three hours to get trash cans to clean up the room
    6. After we were done setting up they threw away all of our boxes for tear down that we specifically told them not to
    7. During the event the room temperature reached below 60 degrees (extremely cold for Miami).
    8. The air was then turned off to bringing the temperature up in the room and then was not able to be turned back on making the room once again uncomfortable, but on the opposite side of the spectrum- HOT and HUMID. This then took over an hour to repair.
    9. Then during our event we needed to have security open a door for an outdoor demonstration, and as they were opening the door the key broke in the lock delaying our presentation.
    10. After our set up was complete we had security lock the doors, only to come back later to find that they were not locked and that anyone could have gone into the room and helped themselves to whatever they pleased.
    11. During tear down of the event we were told our boxes that were thrown away would be replaced and delivered to us the day before, they were not.
    12. While we were tearing down they decided to bring in a tour of 50 people who walked through all of our properties while we were trying to move out.
    13. Then we were told by security that our truck that we were loading had to move in five minutes when we had it cleared for our truck to be there all day.
    14. A pipe burst while we were at the property causing our guests to have no water in their rooms for several hours.
    15. And the list goes on and on..
    My recommendation is to never plan an event with this resort. The management is terrible, the customer service is poor and they can never get anything done in a timely matter. The only thing about this resort that is done right is the food. Come here for dinner but do not stay....

    25/01/13 | Link | Rating: 1.0
    32. Eileen H.
    Just arrived for one night. In Miami for marlins game. Choose resort for pool prior to going to game. VERY dated, in need of major updates. Pool has trash in filter around edges. Heater is broken stuck in ON position making water on the slide hotter than the hot tub!  Slide also needs major cleaning.  Would not recommend, nor will I stay here again!

    02/04/13 | Link | Rating: 2.0
    33. Jon C.
    We arrived late due to flight arrangements, there was still staff there to check us in, however, they sent us on wild goose chase to find our room in the dark, with our luggage. A suggestion to Doral resort, have a golf cart and a staff member drive you to your room, it is not easy finding your room in the dark, we followed the staff members instructions but they were not accurate. The room.... If this is considered five stars And they supposedly put millions of dollars into it, it did NOT show. Room-was a regular room, smelled like  an old, stale retirement home, the bathroom had used lotion...I went to open it and there was crusted lotion all over. The bathroom door was extremely heavy and would constantly shut...not sure if that was intentional or it was just an old heavy door. We went straight to bed and when we awoke the next morning, I have to say I sat on the patio and it was beautiful, shutters open up and they was a balcony with 2 chairs and a little table, that was nice. Then we decided to get a quick breakfast at their restaurant. What a HUGE mistake! The hostess said how many ( a good morning, how many will be dining today? Would have been nice ) sat us down quite abruptly without menus, then it took the waiter 15 minutes to get us menus after we asked. Water took another 10 minutes, coffee another 10min. Then we just sat their, in hine sight looking like fools. So another 15 min went by and we decided to just leave. Everyone was short, ill mannered and just flat out rude. Not one person had a smile and was welcoming.

    I sure do hope that this is not an every time experience but, I am sad to say that with the combined lack of professionalism, "recycling" of bathroom supplies and terrible wait staff among other things, we will not be returning to Doral, nor referring friends and colleagues. I was so happy to have a cruise ship waiting for me, and FYI the cruise was AMAZING!! Celebrity reflection best cruise line EVER!

    16/02/13 | Link | Rating: 1.0
    34. andrii v.
    If you're lucky enough to rely on reviews before booking a reservation, then you probably won't go to the Trump National Doral Miami. I travel a lot and stay a lot in different hotels and never complaint. But believe me, this place is a joke. If you want to have a rest and a good sleep - forget about it. You'll end up waking up all night thinking that you don't have entrance doors in your room. When someone walks or talks in a hallway you can hear this very clearly as you'd didn't had doors, really. Also after this kind of fun night you'll be woken up by construction machines as early as 6am which appeared to be working on a construction site like 50 feet away. The actual room was a bit smelly and very outdated. Somebody's hair on my dirty towels. What??? 4 star resort? What a hole. I had way much more pleasant stays at $50 Marriotts but this Trump I could compare to a cheapest motel possible, but keep in mind it costed $200 after all. And I didn't went to breakfast here, didn't wanted to take my chances. Read up somebody else's reviews for this place.
    Hope you make a fair decision and won't end up here.

    24/01/14 | Link | Rating: 1.0
    35. John H.
    I was in town for a conference and stayed here for four nights in June 2011.

    I was utterly heartbroken and saddened by the condition of the property and the overall quality of the stay. For a resort/former country club, this place is a dump. I was thrilled to have the opportunity to stay at the home of the TPC Blue Monster, golf course of legend and scene of some of the most thrilling matches in the game's history. Unfortunately I can't recommend staying here to anyone.

    When I entered my room, a sliding closet door was off the hinges and a chair had the padding ripped off the armrests. The lounge chair was suede and completely worn in the seat and arm rests. One of the bedside lights flickered. One set of shutters wouldn't stay closed. Unbelievable. The somewhat shabby condition was evident in other locations on the property, from worn carpets to scuffed walls and broken retaining walls.

    Throughout my stay, there were sections of the property that were inaccessible to guests. For example, a large section of reserved couches in the lounge area. Who were they reserved for? Why were they off limits? Nobody seemed to know (or was willing to tell me) but they had a significant staff presence to discourage anyone from getting near them. I understand that the property is still a private club and I respect that - I wouldn't dream of trying to go into the members clubhouse or locker room. But individual couches in the lounge bar? Come on.

    Another somewhat curious aspect - there's a security gate at the entrance to the property which I'm sure serves good purpose during tour events. However, they just waived me through. I have a sneaking suspicion it's really there to welcome club members on sight. ;)

    One significant highlight was the food service. There were multiple options with varied fare and I had no trouble mixing and matching. The wine list is one of the nicer ones I've seen in Miami and reflects someone who knows how to please an out of town crowd.

    05/08/11 | Link | Rating: 2.0
    36. Michael A.
    I may not agree with his politics... I may not agree with his TV personas' management style.., but his investment firm which purchased the Doral last week, has instslled a cracker jack new management team ...AND has acquired a very unique (FANTASTIC) existing service staff.

    I HAVE NEVER ENCOUNTERED SUCH A CREW OF SERVICE PROFESSIONALS, WHO GENUINELY TAKE OWNERSHIP OF SOLVING PROBLEMS & MAKING THEIR GUESTS HAPPY!

    We came, unprepared & with much that needed special attention. The Staff at this hotel took care of everything, behind deadlines, & without demanding exorbinate added expense. THEY MADE US LOOKGOOD at this conference! For this I shall be eternally grateful. Don, your team found you a gem..& they're defineately "stepping-up" for you!

    21/06/12 | Link | Rating: 5.0
    37. J F.
    i was just here for a conference. this place is a disaster with construction. inconvenient, noisy, rooms smell heavy paint. stay away until they are done. bad experience

    26/02/14 | Link | Rating: 1.0
    38. Benjamin S.
    It is completely unethical and borderline illegal (the FTC has issued a draft letter on the issue) for the hotel to charge a "resort fee" and not disclose it at the time of purchase.  I booked a non-refundable room and later found out there was an additional $20 a night fee. Had I known before I booked I would have stayed elsewhere as I was stranded for one night in Miami waiting for a flight.  

    Terrible on the part of both the Doral and Priceline.  A classic bait and switch

    17/06/13 | Link | Rating: 1.0
    39. Brenda P.
    Yes, I am a fan. But, they still have some work to do.
    Arrived a little earlier so that I could use the amenities before my services.

    I was a little confused at where to check in but figured it out. You have to self park and walk up the ramp. Make a right turn into the Pritikin center. Pass that initial desk and make a right and then a left and then a right again and there it is! phew..told you it was confusing.

    The area is gorgeous. Mostly neutral tones with touches of sea blues and greens here and there. Looks like it has had a little bit of a face lift just like everyone in Miami. Ooooops, my bad, did I just slip and type that?ha! joking! joking!

    Got checked in, parking validated and had to prepay for the services. The gratuity could be paid then or later. Walked up the grand staircase to the women's lockers. Pass a set of double doors and then yet another door and then I found someone from staff standing there. Feels like an eternity to just get this far. She gave me a key, slippers and my robe. The locker is not full length height. I had a dress on a hanger which I would be changing into later and it folded because of this. Odd. Changed into my bathing suit and attempted to use the steam room. It was not working properly. By the time it started to work, I had to go change for my massage.

    Went to the beautiful waiting area which is decorated in blues and browns. My masseuse (male) called out my name and I walked towards the door. Duh, of course he can't come in, it's the women's locker after all! Into an elevator I went and up one story. Down a hall into my treatment room. Usual initial massage 411 yadda yadda and down I went for my service. It was fabulous! If I had to critique one thing it would be that "legs" are not his strength but the back and foot reflexology made up for it. WOW! I almost snored. Really! I had to catch myself! Back in the elevator and down to the lockeroom.

    Changed into my bathing suit and attempted the steam room again. This time it was working fine. (well, after getting someone to reset it again and adding some more eucalyptus to it). Steam room is all sea-foam mosaic tiles and an L shaped, double tiered seating area. Done with the steam and got ready for a quick shower. I had to meet friends for dinner right after the spa so did not have time to indulge in the water sensory room but plan on trying that next time. It looked fabulous. The entire treatment room has the sauna, steam room and sensory water room. In the middle they have a large square hot tub next to a cold plunge tub. Brrrr. There are also several lounge chairs in case you want to just "lounge". Showers were nice and clean with the expected supplied shower gel, shampoo and conditioner. It could use more than one hook for towels, robe, etc. but overall spacious and a rain shower head.

    Walked down the staircase in my robe and head towel to the salon to get my hair washed and blow dried. They have exactly one sink for the hair wash and about 4 stylist stations. This is weird because it's literally on top of 5 tall pedi chairs with a couple of mani stations in between the hair and pedi stations. The view to the golf course is outstanding but I kept thinking that the last thing someone getting a relaxing pedi wants to hear is the loud screech of blowdryer(s) blaring no? All of this is inside the spa shop too. Talk about an overachieving little space. The blow dry was average. I still had to fix my own bangs once I went back to the lockeroom but good enough.

    Back to the lockers to change and get ready to leave. I am sorry I did not arrive to the spa earlier. The pool area and grounds are breathtaking and you forget you are in the Doral in the middle of nowhere really. I want to return and experience an entire day without having to rush out of there. They close at 8pm on Saturdays which sounds perfect to me.

    I have to add something else: LADIES, Please keep your voice down while at a spa. This is SPA 101. Who wants to hear a bunch of yapping women while trying to relax? This was out of control on Saturday. The spa did not really enforce this and also does not have signs up to state the obvious. The hot tub area was like a house party! Also, PLEASE stop dragging or clacking your slippers. What is that? does no one know how to walk in slippers without letting everyone hear you from a mile away? Am I being too neurotic about this? I just want my zen while spa-ing

    All in all, I loved the facilities and enjoyed my spa services. When I do come back, it will be on a weekday to avoid big crowds and take advantage of all it has to offer.

    25/07/11 | Link | Rating: 4.0
    40. Laura D.
    The Doral Golf Resort & Spa is a wonderful place to get away and relax. I have only experienced the spa amenities (not the golf or hotel). I most recently visited in July 2012 while they had their Miami Spa Month promotion. The promotion runs for July and August, and is only $99 and includes an 80 minutes massage or facial, full use of the spa amenities (gym, sauna, steam room, pools, etc.), and lunch. In years past, my mom and I always loved coming here because their quality of service is excellent. Our routine is to always come in early, use the gym for one of their group fitness classes, get our massage, have lunch in our robes (only), and then lay by the pool to catch some rays with multiple visits to the shower, sauna, etc in between. You can't go wrong for $99. If I were to have reviewed the Doral Spa a year or more ago, I would have given them 5+ stars, however, when I went this last time, they changed the service and menu style of their main dining room. About a year or more ago, the Pritikin Weight Loss program joined the Doral Spa, so they have taken over a lot of the Doral Spa. You still share a lot of the amenities, but my biggest issues is the food served in the dining room. Now, if you're a regular spa guest, you can choose to sit in the main dining room and have lunch in your robe, or go to one of their other restaurants that is outdoors by the golf course. The main dining room use to have a "healthier" menu that you could order from, which was about a 3-4 course meal. The food was always tasty and presented by a server. Now in the main dining room, the service is buffet style and the food is very low in calorie and sodium created and presented by Pritikin, not the Doral Spa. Next time, I will not be dining in this room. The food was extremely bland and only consisted of salad, grilled veggies, and extremely dry whole wheat pasta. I was very disappointed in this food selection compared to how the main dining room used to be. Next time, I will use my meal voucher at one of the other restaurants. I've been to weight loss resorts before (most recently to The Biggest Loser weight loss resort in Malibu, CA) and the food at the Pritikin is not good at all. I mentioned earlier in this review that my mom and I typically like to come here for their fitness classes. We intentionally arrived at a certain time in the morning to take a Zumba class based on their fitness schedule on their website. When we arrived, the front desk gave us a completely different schedule that was not on their website. This was very disappointing. Also, my massage therapist was good, but not as good as the others I have had there in the past. His hands were very dry. My mom on the other hand had a woman, and she was very satisfied with her massage. I've purposely remembered my therapists name so that I will make sure NOT to get him again. His technique was good, but his hands were just too dry and felt scratchy/scaly. I will certainly return to the Doral Spa in the near future, but next time I will confirm the fitness schedule when I call to book my appointment and not rely solely on their website, and I will also be sure to try one of their other restaurants and not dine with the Pritikin menu. I heard Donald Trump recently bought it so it is no longer a Marriott hotel. Hopefully The Trump will make some major improvements because I really do like this place. Hopefully the spa management will read my review and make some of my suggested changes for their future guests. If you have never been here, I strongly recommend you give it a try, especially during miamispamonth.com The price includes a lot more the most of the other spas in Miami.

    05/08/12 | Link | Rating: 4.0
    41. Susan S.
    One of the worst hotel experiences I've had ever!  Elevator was out for 4 days and they weren't even capable of putting an out of order sign up. Completely incompetent staff and each points his finger at his incompetent co-worker. Maybe I'm just used to 5 star hotels, but even in my youth I stayed at 2 star hotels that were more professionally managed. What an embarrassment for Trump. Never stayed at one of his properties before and I NEVER will again. Dirty, musty smelling and incompetent staff= NIGHTMARE!!!

    11/01/14 | Link | Rating: 1.0
    42. Alejandro A.
    Prices are a quite overboard for the type of service that you receive.

    This is supposed to be a premium, second to none resort.
    The check in process was great along with the reception. The resort's employees throughout the hotel were a different story.
    Rude attitude from at least two employees when I asked for directions within the resort to get to my lodge. They acted as if it was a stupid question.

    The walls are too thin. You can hear just about everything that is going around, they absolutely need better insulation. This is the main reason as to why am giving this resort a one start. I had to call the front desk on three separate occassions to please ask my neighbors to lower their volume, as I could hear everything and after a red eye flight I needed to get some rest.

    I would avoid staying at this hotel and would not give it a second chance.

    20/05/13 | Link | Rating: 1.0
    43. Craig B.
    Won this resort on Priceline, we were very excited.

    The grounds looked fantastic, the staff was friendly and our room was excellent (brand new, large, wonderful bathroom, great view of the golf course).  

    However, when we checked out they notified us of a mandatory "resort" of $20 (plus tax) PER NIGHT.  We were not informed of this fee when we checked in (apparently they are supposed to) and we did not sign anything to indicate our approval of this fee.  

    Also, it's $24 to valet park your car, $12 to self-park (per night).  And, they charged $5 to use the internet in the business center (despite that we were paying for internet via the "resort" fee).

    If a fee is mandatory, why not include it in the original booking price??

    I understand why they do this, they are trying to increase revenue without decreasing demand.  Essentially, you get lured in by the initial low price, then they charge you lots of extras.  

    Further, when we were checking out, two guests came up to complain about improper/extra fees on their bills.  

    By the way, it's about 15 min from the airport without traffic, 30 min with traffic.

    11/02/13 | Link | Rating: 2.0
    44. Pat M.
    War zone. Major construction. Completely disorganized. Rip-off undisclosed "resort fee" of $20 per night.  Filthy rooms.  Noise from construction and airplanes made sleep impossible.  Stay away.

    02/05/14 | Link | Rating: 1.0
    45. Eric D.
    Wow!! Tis is possibly the most horrible place in earth. I had to stay here for compny business. I read the yelp reviews md they were horrible. Well kudos to yelp people. They should OT yOu to sty here. It is god aweful. WhT a DUMp. Don't ever come here if you can at all avoid it. Hey Donald.  You are a total douche to charge people to sty here. It's like a prison sentence.

    21/01/14 | Link | Rating: 1.0
    46. Gloria S.
    My favorite stay on the east coast. Quiet, fairly professional, not touristy.  Best part is the people that stay here are classy, educated and not up partying all night. The closest to an all adult resort you can get.

    Love all the pools, especially the ones in the spa. There are children's, family and adult.

    Trump bought it a few months ago and they are definitely going through a transition so, do not expect everything to par (no pun intended).  However, I fear when thing are done the hotel rates will jump.

    12/08/12 | Link | Rating: 4.0
    47. John S.
    I came here a part of a conference. Arrived and a bellman said he would watch my computer bag until I registered and then he would take me to my room. He gave me a ticket for the bag. MY MISTAKE! I came out about two minutes later and the bellman and my computer bag, with my traveling office was gone. Eventually reviewing a security camera it became clear that my bellman left the bag in the middle of the walkway and another of the bellmen put the bag in the trunk of a taxi that left the hotel. A day later it turned up at US Airways baggage claim - I had a sleepless night wondering how I was going to fix all that needed to be fixed with the loss of the bag.

    First, the good aspects of this place. I don't golf but the golf areas looked great. The beds were exceedingly comfortable and the rooms and bathroom were well sized and quiet. The staff seemed to be working hard to make things work, but as other people noted service was spotty and seemed disorganized, The place was very clean.

    But the bad overwhelms, particularly when you expect World Class treatment.
    (1) Failure to watch over a guest's computer bag in their possession is dumbfounding - the bellmen seemed oblivious about what was going on in the area out front, despite the fact that there was about 10 of them wandering around.
    (2) As noted in other listing, a "World Class" resort with limited restaurants is absurd - particularly when there is no other place you can walk to for a meal. The menus were extremely limited and the wine list was extremely limited - none of which you would expect at a place that considers itself a Five Star Luxury hotel.
    (3) Service in the restaurant in the mail building was horrible - had to asked for a menu and water after sitting there 10 minutes and then it came five minutes later. Asked for a wine list and it took five minutes more. Food came in about 35 minutes - despite the fact that there were only two other tables occupied. They put about two pounds of salt on the french fries!
    (4) There is an AUTOMATIC 18% gratuity posted to your bill in the bar and restaurant. Somehow I always thought that was my choice!
    (5) Both my toilet (which ran) and my shower were not operating properly.
    (6) The TV had splotchy reception and keep turning itself off - and it seemed that the TV would not let me get away from from Donald Trump telling me about all his premium properties and children until about 30 to 60 seconds had elapsed. Listening to Trump gets old really quick! The Trump TV infomercial leaves you the impression that you should be grateful you were permitted to stay at his place, not the other way around.
    (7) There were no movies on demand, just a limited group of TV channels, with no guide to tell you what was playing.
    (8) EVERYTHING was exorbitant. I ordered a pot of coffee one morning and got two cups out of it for $12.00 total - plus a 20% service fee and (if I remember correctly, because they did not give me a receipt) an 18% gratuity charge - over $8 for each small cup?
    (9) There was a resort fee (no option on taking it) that provided: (i) local phone service - with cells phones, why do I need that? (ii) in Room wireless, given that they lost my bag with computer and wireless hub, this was useless, (iii) In room coffee - even Holiday Inn gives that free, (iv) Use of the fitness center - really? (v) Daily newspapers - never saw a single paper anywhere, and (vi) free beach shuttle - which I never used during the two days I was there at a convention. My perception is that the Doral and other hotels just use these fees as a way to jack up their prices.

    My Bottom Line: This is not remotely a luxury resort - but the prices are what you would pay for luxury.

    Room Tip: Maybe stay here if you golf. If not, stay out on the Beach - better location, better hotels and more places to eat
    See more room tips

    16/05/14 | Link | Rating: 1.0
    48. Em D.
    I thought the hotel landscape was pretty but that was pretty much it. A few too many minor details reallyyyyy brought down the ratings in my eyes:

    1) The property is HUGE! After I received my room key, the details on how to get to my lodge were a bit confusing. I spent 10 minutes lugging my suitcase around trying to figure out where to go because everything looked the same. There were barely any signs around to help direct me and the valet attendants were on the other side of the parking lot grabbing cars so I was unable to ask them. It was pretty frustrating and could have been a made whole lot simpler with proper visuals.

    2) I'm not a late sleeper at all but on vacation I like to treat myself and sleep in a bit. This was next to impossible as the cleaning staff were CONSTANTLY slamming the doors while working. Granted, the doors are heavy but a little "conscious" ease when opening and closing to prevent the loud BOOM would have been GREATLY appreciated. It was obnoxious and not a way I enjoy waking up while on vacation.

    3) The parking situation...I have to take a few moments to gather my composure because this was by far the most frustrating part! Upon arrival, you have two parking options: valet or self-park. I chose to self-park as I would be in and out many times. Well, the machine connected to the gate was broken (key wouldn't work, the assistance button wouldn't work and the ticket dispenser wouldn't work) - I would have to just sit in my car for often up to 10 minutes until one of the valet attendants saw me and let me in. I understand things break, but at a "resort" I would expect the problem to be fixed within the day. I was there for 3 days and it was broken the entire time. It was beyond unacceptable and a major inconvenience! As many times as I was in and out ... to have to wait for someone to "let me in" was simply not acceptable for a resort like the Doral.

    4) The lodge needs a makeover! I'm not sure if one is planned for the upcoming future but the paint job/color choice is atrocious!! It looked like the inside of a hospital that hasn't been touched up in years. Every time I got in the elevator, I held my breath hoping it would make it to my floor / to the lobby. I was never at ease riding in it. There are scuff marks everywhere and really in need of a touch up. For a Trump hotel, I expected so much more then what I got ...

    5) Lastly, I was so happy just to relax by the pool and have a drink/bite to eat. After I ordered, the waitress never asked if I needed anything else or wanted anything else. I was planning on having a couple cocktails but didn't have that chance because she brought me my bill right away. I don't think I should have to tell the waitress, "please take my bill back as I have not finished ordering..." I felt very rushed and I HATE feeling rushed.

    The positive, the bed was incredibly comfortable!

    Unfortunate of my overall experience and will not be staying there again ....

    14/04/13 | Link | Rating: 2.0
    49. Yuriy B.
    The facility had a "facelift", but not all of it, so expect torn and dirty carpet, poor customer service: no one to answer phone in the spa, "beautiful" view promised but instead room was facing the construction site where work started at 7 00 AM promptly on SATURDAY, not letting us rest!!!! Uber expensive  restaurants, sandwich $16, light dinner for two $400, bar had difficulties with mixing drinks.....

    26/03/14 | Link | Rating: 2.0
    50. Fae S.
    OMG. Why are they open for business??
    Pros: Staff were very courteous and helpful. Room was very **spacious and clean. Only ate one meal, turkey burger at pool very good .
    Cons: **Extremely small hanging space , 24" max, in closet , told later, I shoukd have asked for a room with a bigger closet , who knew?
    No phones in lobby of my building, how am I suppose to call for the shuttle , which you need to get to the temporary lobby and/or parking lot. When I told the staff there was no phone they couldn't believe it until they checked for themselves.

    No regular restaurant on the premise. Only poolside service or in the Spa, weird?!?!
    Only bar on the premise closed at 11:00 on a Friday night, there were at least 25 people there looking surprised!

    We were guest of a friend in the cabana by the pool. There were 5 of us. We were warned that the manager was watching us and we better not have more than 6 people in the cabana. We happen to be attending a mtg of 500 people, so we knew many people there and friends kept stopping by to say hello- they never sat in our cabana . But I had to keep warning our friends to be careful where they sat  this seemed ridiculous !!!!!

    We wanted to play tennis, guess what? NO tennis courts! I've never heard of a resort without tennis courts.

    No maps of the premise were available ..they were being made up we were told.
    I wanted to go for a nice walk. I was told to take a taxi to the city park. Really? this is Florida not Russia!

    04/03/14 | Link | Rating: 2.0
    51. Brent V.
    This place should close until the restoration  is completed.  If I was Trump I would be ashamed to charge for this type of place.  Not up to his standards.  Also dogging construction equipment to play golf is just plain wrong.  It will be quite a while until I would come back.

    24/02/14 | Link | Rating: 1.0
    52. Erik-Lizzie D.
    I've never stayed at the hotel, my review is solely for the spa during Miami Spa Month. $99 gets you whatever hour long massage you choose plus full use of all the facilities in the hotel.

    Parking is kind of confusing unless you valet and its a bit of a walk to the entrance. Everyone was very nice and the attendant at the women's side of the spa was on top of things, she never disappeared, if you needed her you could find her. The grounds are very well kept but its a  golf course so really really.....plain. Still the building itself is lovely when viewed from the grounds. We didn't eat here although they gave us coupons for the restaurant just below the spa. (The spa is on the second floor at the top of a double staircase, guys on one side girls on the other.)

    The massages were great. I laid out on a small outdoor tanning area just outside the waiting area and the masseuse came to get me. :)

    The pool outside was totally empty except for a small family that didn't even stay. My husband prefers Lapis at the Fontainebleau but I really like it here, its less crowded and you've got warm and cold pools both inside the spa and outside. Not to mention this place is 5 minutes from the house. :)

    Only thing is I wish the spa itself was coed, my husband and I had to plan when and where we would meet up after the massage and you really don't want to be watching the time when you're trying to relax!

    02/06/13 | Link | Rating: 4.0
    53. Jason K.
    A one star rating is very generous for this place.  I'm generally not one to write reviews unless I'm really pissed off...

    I stayed at the Trump National Doral for a medical conference from 2/26/14 - 3/1/14.  I attend 2-3 medical conferences a year and this was by far the worst "resort" I've stayed in during the past 10 years.  My conference was there about 1 week before the start of the World Golf Championship and it was clear that all they cared about was getting ready for the PGA.

    It started immediately when we I tried to enter the property in the taxi from the airport.  We entered the main gate and then were told we would have to use a side entrance since the main lobby was under renovation.  Well, we turned around and got stuck in traffic.  It took about another 10 minutes to get to the side entrance, all while the taxi meter was running.  When we left the taxi, the bell hop took our luggage to the side and directed us to the spa lobby to check in.  When we checked in, I presented my ID and credit card.  The reservation had been under a colleague who did not end up using the room.  I specifically asked that the room be charged to my credit card.  (we'll revisit this topic a little later.)

    After checking in, we were told to go back to the bell hop who would show us to our rooms.  We went to our luggage and waited about 5 minutes.  There was no bell hop to be found.  Frustrated and tired, we picked up our luggage and started walking to out rooms.  The place is huge and we realized we had no idea where we were going.  We stopped back in the spa lobby and asked for directions.  The front desk person refused to tell us where our rooms were and referred us back to the bell hop for a ride.    We were forced to wait for a ride in a golf cart.

    The room was ok, but nothing special for the price.  I heard that the rooms were very dependent on which building you were staying.  Several of the lodges were freshly renovated, while many were not.  The older ones smelled musty and were a bit run down.  We were also told that we would have a gorgeous view of the golf course.  We had a gorgeous view of construction crews building a concession stand for the upcoming golf tournament.  

    The construction was non-stop throughout my whole stay.  There were construction crews everywhere and creating lots of noise all day long.  As colleagues of executive board members of our conference, I had found out that we had been assured that all construction would be finished prior to our arrival.  That , most definitely, was not the case.  

    The conference facilities were ok, nothing special.

    Entertainment and dining options were almost nil.  The pool bar was the only place open for drinks and food in the whole resort.  After a long day of listening to medical talks, who doesn't want a few drinks to kick back?  Well, by 10pm the only bar in the whole place was closed.  I guess it saved me $$$ in the end because they were charging $10 for domestic beer.  I'm from NY and even by my standards, that's outrageous!  We had complained to the management and they agreed to keep open the bar as long as there were at least 10 people drinking.  Well, the message didn't seem to get to the bar manager.  She did keep the bar open a bit longer on successive nights, but I guess she wanted to go home because even with 25+ people still ordering drinks, she closed the bar.

    For the price that I paid ($259 + taxes) I expected much more.  The service we got was on par with a motel 6 or similar.  I honestly would pay more than $75 dollars a night to stay at this place.

    When I received my bill, it still had the name of my colleague that had originally made the reservation.  I had requested that the bill be changed to my name.  They told me that this was impossible.  I also asked them to make sure my credit card was charged and not my colleagues.  They confirmed the number of my credit card.  Guess what?  I got a call form my colleague the next week that his credit card had been charged!  I had to make about 3 phone calls to get the charges switched.  I had some friends who split a room.  They had requested that the bill be split evenly between their 2 credit cards.  When they received their bills, they were $250 different!  If you stay here, please be sure to double check your bill before you leave!

    After staying here, it does not surprise me at all that Trump always seems to be going bankrupt!

    23/03/14 | Link | Rating: 1.0
    54. Alexandre H.
    Ok, ok, ok... the place needs some updating... but did you know that Donald Trump just bought the resort? He committed millions to a total revamp... get ready golfers and A listers, here comes TRUMP DORAL!

    Anyway, as it is right now, here's the lowdown:

    - Golf is great. Period.
    - Pools are very nice, but just ok for a Florida resort. But kids will have fun.
    - Restaurants: are good, never was disappointed, but a bit on the pricey side.
    - Rooms: definitively needs updating, but are spacious and functional. Donald: please start with the rooms. Please!
    - Location: Doral is NOT South Beach, so this place is for golfers and kids that like pools. But the area is surrounded by chain restaurants (convenient), and a trip to SoBe takes only 20 minutes (when there is no traffic).
    - Fitness and SPA: It's great. Nuf said.
    - Grounds: beautiful, great for night strols and open air drinks.
    - Price: well, yes Doral is NOT SoBe, so the prices are not SoBe exorbitant, very affordable indeed.

    And that is why I gave it 4 stars. It's a value proposition right now, but I bet it will be 7 stars when Donald takes over. Expect prices to follow, unfortunately.

    Cheers!!!

    12/05/12 | Link | Rating: 4.0
    55. Yolanda C.
    I was here for a convention with a ophthalmologist group. Food was delicious service was great but the person in charge of lunch was terrible!!!
    On Monday for lunch this blond lady which name was Consuelo was so rude to make us stand up from our table and make us seat all the way to the back of the room. I understand they wanted to fill up the back part first but I was already drinking the water in that table ( the one which never was switched )
    Also some of my colleagues who arrived late were screamed by her in such unprofessional way telling them the food was gone and was nothing she can do and that they should arrived on time to eat theirs meal.
    This is a hotel with a big banquet kitchen ( we were around 500 who attended this convention ) I know for a fact she could do something to accommodate at least some sandwich for them. I've been in another hotels and they ALWAYS do something for the guest, nice hotels are everywhere nowadays but what makes the difference is service and this lady lacks of it.

    One last thing. Big companies have a tuition reimbursement so their employees could study something related  to their positions. I'm not sure if Trump National Doral Hotel has it but it would be great if they can send this lady to "ENGLISH CLASSES" is unacceptable that a person in charge of a group of this magnitude can't communicate in English I understand this is located in Miami  but I really believe if you can't speak English better speak Spanish it was so hard to try to understand her.
    Did Donald Trump have ever talk to this employee? I'm pretty sure he would said in the spot YOU ARE FIRED!!!!

    29/10/14 | Link | Rating: 3.0
    56. Daniel B.
    I just returned from my annual trip to Doral.  I love this place.  As stated in my original review, it's a golfer's ideal vacation destination because of the outstanding golf courses and the amazing service and facilities.  Oh yeah, and there's the spa too, which I used extensively yesterday since our final day of golf got rained out.

    Golf review:

    I played four of the resort's five courses over the past week: TPC Blue Monster (twice), Great White, Gold, and Red.  The McLean course is currently closed for aerification.

    The Blue Monster is in outstanding condition.  The greens are immaculate and the rough is thick.  I want to say PGA Tour-thick, but I bet course management grows it even thicker during the months leading up to the WGC-Cadillac Championship.  I can't tell you how many balls we lost just in the Bermuda rough.  We'd watch our shots go into the rough and make a conscientious effort to spot where it landed.  When we drove our carts to the areas the balls landed, often times we could not find the balls.  On the flip side, I also found many balls in the rough that were not mine.  To spot a ball in the rough at the Blue Monster, you practically have to be standing over it.  In the end, I turned out about even as far as balls lost and gained went.

    I bogeyed No. 18 at the Blue two days in a row.  Like the Blue, the White Course was in excellent shape.  The greens rolled true and there was hardly anything wrong with the fairways.  The Gold and Red Courses were in good shape.  I think they use a different type of grass for the greens at the Gold and Red because they were noticeably slower.  Those greens were still in great shape, however.

    The Gold Course is underrated.  It's a fun course that follows a traditional links-style layout (e.g. the front nine goes out and the back nine comes back in -- hence the "out" and "in" on scorecards).  Water comes into play on 16 of the 18 holes and there are some really beautiful holes on this course.  No. 18 is fun because you hit towards an island green that ends at the spa.

    I was only able to play 11 holes on the Red Course before getting rained out.  The Red is fun because it's shorter in length and has an easier level of difficulty.  If you plan on playing more than one round at Doral, consider playing the Red as your ego-boosting warm-up round before getting beaten to death by the Blue.  There are a couple par 3s with island greens on the Red Course.  Props to Stephen at the staging area, Gabriel at the course, and all the other golf staff who so hospitable.

    Spa review:

    I came to the spa in the afternoons to relax and unwind.  There are multiple pools (indoor and outdoor), therapeutic waterfalls, hot tubs, and cold dunks.  I especially like the Kohler sensory shower, steam room, and sauna.  I about died in the steam room one day when someone set the temperature to maximum.

    The fresh fruits were refreshing during breaks and the service was excellent.  Good indicators of the great service included the towel racks always being stocked and the used towel/robe baskets always emptied.  I really enjoy my time here.  It truly is relaxing.  I can't wait to come back!

    07/07/11 | Link | Rating: 5.0
    57. Khadiza E.
    I stayed at the Marriott Villas right across the street & was told I can use the pool at the Trump so of coarse I took advantage of that. Aside from the hotel rooms the pool area is completed. I visited end of February & I heard it was undergoing crazy construction that was way behind schedule so I'm glad I wasn't a victim of that. I had great pool side service while basting in the sun. Their fish tacos are a nice size & generous w/ fish + toppings. I also had the shrimp ceviche topped w/guac. Yummy in my tummy. The pool side drinks are craft cocktail quality. I'd go back to the Marriott Villas & take advantage of the pool privileges at Trump Doral. The tanning chases are yellow w/plush white towels to drape over it. They pass out complimentary fruit infused water while u tan & offer to set up the umbrella shade. Nice touch but I'm from Chicago. We have lengthy tretourous winters so I'll take as many rays as I can during our winter season.

    30/03/14 | Link | Rating: 4.0
    58. Raven D.
    Here for work and end up with tons of bug bites grrrr, we had breakfast terrible eggs burned potato burned bacon over cooked and sausage is terrible only good thing about breakfast was the fruit don't come here ever  !!!!!!!

    04/10/13 | Link | Rating: 1.0
    59. Oscar P.
    Not a good start. Food at the Living Room bar needs improvement. The music is mixed, very good. Waitress inexperience.

    14/03/14 | Link | Rating: 2.0
    60. Gil G.
    I would like to think this resort will be spectacular in the future, but we had the unfortunate experience of staying there while it was under construction (Feb. 2014). Although the service of the staff was impeccable, the overall experience was poor. The wireless internet did not work. The $20/day resort fee is supposed to include a free newspaper (it did not), and you have to pay $18/day for the privilege of self-parking ... and then take a shuttle van to your lodge. As for the van, it felt like a 1978 Ford cargo van. You'd think that for a 'luxury resort' with the name Trump on it, the shuttle van would convey that luxury. This is a typical Miami 'thinking it's more than it is' type of hotel. They charge you 75% more for the name, but they lack in the overall substantive experience.

    10/02/14 | Link | Rating: 2.0
    61. annie b.
    Staying at this hotel was one of the worst travel experiences I have ever had in my life. Check-in did not bode well, as the staff seemed to have been plucked from the street and shoved into uniforms without any formal training at all. The clerk was unable to find my name and had to ask it several times (it's not a hard name and only has 4 letters to it). The other party on the reservation had already checked in, and I had to give her name. I was then given keys without any request to see ID.

    I was whisked off by golf cart to my "lodge". A word about the structure of this resort. It seems to have been fashioned in the 1950s, with multiple buildings housing rooms. There are also villas on site, including the "Tiger Woods Villa", which appeared to be the mini love child of Gaddafi's palace and Dennis Kozlowski's Roman toga party. Unfortunately, the paths had all but been ripped up in this area and the area leading to Lodge 4, so the bellhop graciously led me through the mud (rolling my bag along in the muck) to my building.

    The room was adequate, though I wondered if it was pre- or post-renovation. If the latter, someone needs to do a serious investigation into where the $300M sunk into this dump was directed. I asked the bellhop when construction was to be completed, and he stated that all would be ready for the upcoming PGA tournament in early March. How on earth this place will be prepared to accommodate guests for such a high-profile event, I have no idea.

    Let me take a moment to explain the unfortunate geographic location of the resort. Mr. Trump must have inhaled too many hair glue fumes when deciding to invest in this property, as its location makes it fundamentally flawed. Doral is miles away from the beach (the hotel offers a shuttle on which you can enjoy a one hour ride to the beach) and this could have been Illinois, not Florida, for all you could tell - there is nothing to do and no restaurant worth your ducats for miles around. The resort seems to sit in some kind of leisure and food vacuum, only surrounded by strip malls that appear to contain nothing but medical offices. It is damn near impossible to catch a cab here.

    The theme of exceptionally poor customer service was the biggest problem with this resort. No one seemed to have any notion of giving a crap about any of the guests and it was as if they could not be bothered. It was raining during the stay, and staff members driving empty golf carts (carts meant for transport of guests) would routinely whiz by or run you down on the paths, never stopping to offer a ride or greet you. The front desk staff was incompetent throughout. On the last day, the keys were deactivated by 10 am, causing me to miss a meeting while waiting for room access. It took almost an hour to get security to come to let me in.

    My friend and I planned to catch a cab to the airport, so we went to the bellhops. No cabs were in sight, and we were told that he didn't know when one would arrive as he gazed out to the surface streets in vain. He estimated our wait at 30 minutes for a cab (after the party before us endured their 30 minute wait; we were second in line). Lucky for the man behind us, we exited the cab queue and decided to try to find the airport shuttle departing from the Legacy conference center building.

    At this point, I was about to take off on foot, leaving all bags behind, running and screaming from the resort out of pure frustration and absolute abhorrence of the establishment. I noticed an idling cab pulled to the side at the backside of the conference center and skipped up to the driver to inquire whether he was awaiting a specific party. He said, "I wish" (as he clearly had no idea there was a line full of angry guests in the taxi queue around the corner), and my friend and I gleefully hopped in. The cab, which reeked of sweat and feet, much like a high school football team's locker room, was such a welcome haven from the Trump National Doral Miami; I felt like I would explode with joy.

    The one redeeming piece of this trip was my deep tissue massage with Caya. She was kind, welcoming, friendly, and knowledgeable - all the qualities I would wish for in a hotel staff member. I found myself wondering why she was at the Trump and not working for a vastly superior establishment. My massage was a necessity to help ease the annoyance and distress caused by my stay, though I will say that I endured this massage in freezing air conditioning with nothing but a thin sheet to cover my naked self. Brrr! Keeping the temperature low does rev up your metabolism, so I presume this was intentional to encourage weight loss amongst spa guests.

    My take home message? Do anything you can to avoid staying here. I was trapped there for a meeting. Don't willingly subject yourself to the misery.

    11/02/14 | Link | Rating: 1.0
    62. Ken W.
    GREAT Place.   Room was awesome.   I stayed in a spa room and it was truly spectacular.   Service was amazing.   Front desk attendant Vanessa walked me to my room through the rain.   Completely exceptional.

    03/08/14 | Link | Rating: 5.0
    63. Mark M.
    Great pool, great poolside service and staff. If staying there, look for Frank- the giant iguana walking freely around the premisses. Our kids loved the slide, the zero depth pool, the lunch menu and the exceptional service. Also, try the black and red mojito - it is an outstanding poolside drink. The place is fantastic!

    15/07/14 | Link | Rating: 5.0
    64. Rosanne M.
    Terrible service!  Where do I begin?  They got our room wrong. They didn't change our room until late on the 2nd day.  I'm at a conference and countless things have gone wrong.  I will not return to this hotel again!

    09/10/14 | Link | Rating: 1.0
    65. Kristine R.
    I've stayed at trump approximately 4 times. They often have deals with Priceline that make it quite the reasonable place to stay. That being said, the resort itself is going through major construction but is still quite beautiful. The rooms are spacious and beds are comfortable. They are very accommodating whenever you do have a problem. I had an issue when some workers decided to pressure wash at 1am right outside my window. After complaining to the front desk and they did nothing I had to walk down and tell them to stop. When I complained the next day they refunded my nights stay. There is also a lack of food in the hotel. Their main restaurant was closed so I was forced to eat at the little shack by the pool. The layout of the hotel makes it somewhat difficult to find a spot near your room too, so they have remedied the situation by providing free transportation via golf carts to your room. I definitely wouldn't consider this a 4 star hotel it still needs some work.

    07/08/14 | Link | Rating: 3.0
    66. Dennis H.
    Well my second time staying here and I can't believe the improvement. The staff was great and everything was in perfect order

    21/10/14 | Link | Rating: 4.0
    67. Monica W.
    Big spacious clean resort style hotel. But unfortunately they overbooked and, despite my reservation, they didn't have a room for me. Many of other hotel choices in the area and I went against the recommendations of coworkers to NOT stay here due to bad experiences themselves. I should have listened.

    03/10/14 | Link | Rating: 2.0
    68. Rich B.
    This used to be Marriott property but has now been bought by Trump. So, there's that. My room had a nice little porch although I wish there had been a screen so I could have gotten fresh air in my room without the various flying visitors as my room smelled really stale. The resort is near the airport so planes do come in and pretty close. The odd thing is that the food was all pretty good. It was a bit surprising. We did an event there and I was a tad shocked by how good things were. The event and catering staff were all top notch.

    22/02/14 | Link | Rating: 3.0
    69. Adrian M.
    My girlfriend and I stayed here for 1 week and it was a magical experience. The hotel is beautiful, clean and the staff is very friendly, going out of their way to accommodate our every request.  We had a great view from our spacious deluxe room, to the golf course. We felt welcomed from the minute we got there.

    23/10/14 | Link | Rating: 5.0
    70. Debbie G.
    I recently visited the Trump Doral again this year and have to say that I am very pleased with the new rooms.  The check in desk staff and everyone from the bell captain, Houston to the golf staff were very accommodating and made my arrival a great one.  Yes it is still under construction but there never is a good time to do so.  

    The spa is always a special place to visit, I had Veronica and she was fabulous.

    I have to say that my experience at the pool was amazing!  Also, a big kudos to John Garcia/Manager, Denise and Frank who absolutely went above and beyond and made my couple of days wonderful and memorable.  There customer service was fantastic and I can't wait to visit again next year.   Thank you team Doral!

    13/11/14 | Link | Rating: 5.0
    71. Sophia M.
    I stayed at the Trump for a few days. My office was hosting a conference at this beautifully renovated property. I spent most time working, but let me tell you, the best thing, aside from the beautiful resort, was the staff! The Trump really outdid themselves in hiring attentive, professional employees who didn't overlook one single detail when it came to tending to us! Special thanks to Daniel Rodriguez, Sara Bruno, Ana Eijo, Luis, Rita, Consuelo Garcia and the rest of the amazing Trump National Doral's staff!

    21/11/14 | Link | Rating: 5.0
    72. Joe A.
    Horrible - why Trump has this open during renovations is beyond me. Even the new renovations are having issues - toilets backing up etc. This place should be shut down.

    21/02/14 | Link | Rating: 1.0
    73. Michael B.
    Low class!!! After spending more than $600 on two rounds of golf for my son and myself we were charged $27 each for valet parking. I would think Donald would be better than that.

    29/09/14 | Link | Rating: 2.0
    74. Kenny L.
    I stayed here for a night recently, so my review is strictly for the hotel experience (no thoughts on the golf course, restaurants or spa).

    Upon checking in late on a Monday night, I was greeted by a gentleman who wasn't as super friendly as most "4 star" places usually have. He checked me in and informed me there was a $20 resort fee. OK, I know these places usually have this fee, but I literally just needed a bed for 6 hours before an early flight. I asked him to waive it and not provide any resort amenities. Without flinching, he told me this was mandatory. (strike one) I'm going to fight this charge through my CC and didn't initial the agreement to pay for it.

    Asking about parking, he said I could self-park for $18. Driving into the lot (which is a decent walk from the lodges), I see a sign that advertised lower rates for less than 8 hours of parking. Would've been nice for him to tell me this ahead of time. The next morning, when I checked out, he told me the prices didn't apply to hotel guests. Considering golfers got an even more discounted rate, I was curious who it applied to then. What the heck? (strike two) Luckily they forgot to charge me for parking.

    Now for the room. It was standard... a little old and drab even. Nothing fancy. Maybe 3-3.5 star at best. Water pressure sucked in the shower. If you have a Boingo subscription, you can log-on to the wifi without their password (again, no need for the resort fee).

    Overall, this place is pretty meh. I'm glad I only paid $60 via Priceline, because I've heard they charge up to $400+ for a room during peak times. INSANE.

    T acks on a fee for everything.
    R elatively drab place for a 4-star resort.
    U sually very expensive (and probably not worth it).
    M andatory resort fee and parking fees totally get you.
    P riceline bid on a 4-star hotel in Doral and you'll get a better rate.

    30/07/13 | Link | Rating: 3.0
    75. Sue B.
    Although the staff was very friendly, the sound of planes going over and waking up to bull dozers outside my window was horrid. The early eighties gold faucets and musty smell leave lots to be desired. Never again.  Should be closed!  Embarrassing for you Big D!

    29/03/14 | Link | Rating: 1.0
    76. Chris E.
    I am here at the Trump Doral for a business meeting.  I'm staying next door at the Provident.  I am very unimpressed by the Trump.  While the place is pretty the staff and food are less than what I would expect from a Denny's.

    08/02/15 | Link | Rating: 1.0
    77. Chris X M.
    Once great, currently under major constuction. Lots of service and convenience issues. Stayed here recently for a finance convention. Most of the rooms are in various buildings around a large golf property. LOTS of valets up front make it friendly, but theroom was VERY outdated. Lots of gold and a loud and poorly functioning A/C can make for a rough visit.  Common areas are in good shape and lobby steak restaurant is actually quite nice, albeit pricey.  Restaurant has a nice view of the course and the location of hotel (near airport) is helpful for making it easy to leave from a conference. Lots of work is needed on this place and it is being heavily restored... JUST BEWARE, you may be able to enjoy a cheap stay here while under construction--but this is not the great "Doral" of 10-20 years ago. It's going to be a disappointment until the totally remodel and revive their old grandeur. Maybe in 2015?  Golf-friendly spot--but only stay here if you get a REAL DEAL.

    SEE THE OTHER SIMILAR REVIEWS REGARDING CONSTRUCTION and ISSUES.

    22/05/14 | Link | Rating: 2.0
    78. Shawn L.
    Played the Doral Jim McLean course.  Course was in awesome shape with lots of water and very tough rolling greens.  All for $85 as we got a golf now deal.

    23/05/14 | Link | Rating: 5.0
    79. David F.
    Trump has the appearance of a 5 star resort, unfortunately the management didn't get the memo.
    Starting with a package delivered to the hotel that was going to take 2 hours to retrieve, running out of food at a corporate luncheon, forgot about lunch the day of our golf outing and we got it at 2:30, a first rate golf course run like a municipal and terrible service at the ONLY restaurant.....too many great places in south Fla...pass on Trump!!!
    The employees try, but need management support.

    15/11/14 | Link | Rating: 1.0
    80. T B.
    My father was staying in the hotel for his 60th birthday. I called to get a bottle of his favorite scotch shipped up to his room. They told me it would be $350. I check my credit card statement, $476 charge. My parents get a receipt and they charged me $360 for it, plus tax, plus a 20% service charge. Now I can understand a service charge, but you need to TELL THE CONSUMER ABOUT IT. The bottle that was sent could not have cost more than $100, I figured $350 would cover any sort of service charge. Needless to say, this place will never get any business from me and in my opinion is very deceptive in their practices.

    24/02/15 | Link | Rating: 1.0
    81. Biff T.
    I came for the WGC tournament last year.  The championship course looks great, and you get a great view of the players.  However, to watch the PGA tour, I'd take the Honda Classic over this any day of the week.  The tone of the event matches the owner of the course (Trump).  First of all, his name is everywhere, so if you find him annoying like me, then you can't escape.  The Sunday session is super-crowded, and full of abrasive a-holes who on a mission to show all their bling and don't know much about golf fan etiquette.  Compare this to the Honda event in PBG where the tone is understated, and all the patrons and workers are laid back, chill, having a good time.

    26/02/15 | Link | Rating: 2.0
    82. Jason F.
    I didn't stay at the resort but enjoyed a great round of golf here at Doral. Before we played, we had a nice lunch at the restaurant.

    The staff here is great and the course was in relatively good shape. As we came around the 9th hole, Donald Trump (newish owner) had his branded helicopter on the 9th hole.

    The one bad thing is that you can see the bellies of major airlines as the planes land in Miami. If you're sensitive to large jet engines roaring overhead when you swing your golf club, this might not be the golf course for you.

    15/01/14 | Link | Rating: 4.0
    83. Tomas B.
    This review is for the newly redesigned "Blue Monster" Golf course only as the hotel / complex and entire property is currently undergoing a massive face lift.   had the  honor of playing the "Blue Monster" yesterday and having played the course multiple times over the years one can see it definitely needed a face lift boy did it ever get one.

    After checking in and having being given option of Walking Caddie $70.00 or Cart Path Only Cart and forecaddie $20.00 we selected cart path carts and forecaddie.  Lets say it probably would have been just as easy to walk the course as getting across each hole to the ball was long walks indeed but as they prepare for the WGC championship next week they are getting the course in tip top shape.

    Driving range first where a matt type fake grass is used as they preserve the range for the tour pro's next week.  hit some balls and off we went.

    Fairways are immaculate Celebration bermuda grass while new designed greens  are tiff eagle.  Plenty of roll out but course still plays like a bear even from the white tees just over 6200 yards slope rating of well over 130... and more sand than the dam sahara desert.  Greens were large, like rocks running like glass and undulating.  Plenty of water to swallow up your balls and I can say that even the pros who have been winning with 15 to 20 under par every year WILL NOT be doing that this year especially if we don't get any more rain here or if the wind stays out of the east.  

    Rough was not overly penal but I'm sure that will change over the next few weeks.  Sand traps with some of those pins were absolutely impossible.  Cart Girl Hannah was around quite a bit and our Forecaddie "Bob" was great though even he didn't know all the breaks on the new greens.

    I will not comment on rest of the property until renovations are complete but it looks like when its done it will be top notch.  

    All and all I was very impressed...

    24/02/14 | Link | Rating: 5.0
    84. Bianca B.
    I'm surprised at the negative reviews for this place. Yes, they're undergoing major construction at this time but I found this resort to be not as bad as the other reviews are describing. I deducted a star for construction noise, and another for the other elements that just weren't there.

    To be fair this place is very pricey, so I can see why the reviews aren't generous, but there are some real gems here. I found the staff to be super delightful, they really went above and beyond to make sure I had a good stay. The valet staff especially is beyond amazing! They seemed to be a very tightknit group, laughing with each other while they worked which I thought was adorable. Sergio was such a charmer!

    I stayed in the renovated Bobby Jones villa, my room had a private terrace. There were no chairs however. Not that I would've sat outside anyways because it was 90° each day, but still a terrace without chairs is weird.

    My room itself was lovely! A great amount of space, and the bed was beyond comfortable. The bathroom was a bit tiny, and there's just too much gold everywhere. We get it Trump, you love gold. I'm glad I brought my own toiletries, as theirs were not that great. This is a high-end place, so I expect high-end toiletries.

    I also tried the spa, the directions to get there was a little wonky, but I found it with the help of a staff member. The spa itself is gorgeous and very tranquil. It also has an amazing view of the grounds! Worth stopping and soaking the view in. My massage was not good, but again the staff is friendly. Everything is very private, and the bathrooms are well stocked with supplies.

    The pool. Oh my word, I love this pool! Love love love that they separate families and adults pool wise. Not that I don't think your kids are adorable, but when it's time for me to get my pool on I want silence. I ordered a Mojito, and my bill came to $20. Oh well, I guess that's what a mojito costs in Miami.

    I had breakfast, lunch and dinner here & the meals were pretty good. The breakfast buffet is overpriced in my opinion, but the scrambled eggs were amazing. All in all, this resort still has a ways to go, but it's not terrible by any means.

    18/05/14 | Link | Rating: 3.0
    85. Michael C.
    For what it bills itself as, the Trump National is an abysmal "resort" for the price and amenities.

    07/01/15 | Link | Rating: 2.0
    86. Gaby M.
    I am surprise to read such bad reviews, but if that was the case ..then the hotel management made some drastic changes because my stay was excellent!
    1) The service is impecable
    2) The rooms are just what I expected: The mini terrace are a perfect match with my morning coffee!
    3) In room dining was also very good
    4) BLT Prime  restaurant and and also the Restaurant by the pool had not only great service but the food was also very good
    5) The fitness facilites and their classes are great too!
    6) The Spa is amazing! loved the solarium , loved the sauna and jacuzzi . My body massage and treatment was excellent!
    7)Yes, there is currently some constructions BUT I have not had any disturbing noises  during my stay
    8) The Nespresso coffee brewer inside the room  is also a wonderful add on!
    9) Toiletries are not form a commercial brand , but they are not bad at all either
    10) The amenities are great!

    I can only say this is great place to have a retreat, I think their Spa and the services they provided at the Pritikin Longevity Center during my stay was excellent.. nothing to complaint!

    16/11/14 | Link | Rating: 5.0
    87. Jennifer K.
    Donald trump YOU'RE FIRED!!! What a mess. Bought tickets for Santana .... Walked for miles, never saw the concert. Bartender lost my credit card. Employees were even confused! Shuttle buses were useless and had to find a cab back to our car. Too many more problems to list ... Very unimpressed.

    07/03/15 | Link | Rating: 1.0
    88. Rachel L.
    I booked this hotel for my boss (a high level VP at a large company) and upon arrival yesterday, they informed her that they had overbooked and there was no room for her. Not only did I book this room a month ago and had received confirmation, but she had also just stayed here a week prior and referred 10 other high level VPs from our company to stay here too. Overbooking is unacceptable in the first place, but overbooking and then turning away a frequent visitor and one who has been bringing more business to your establishment is simply outrageous.

    You can imagine my fright this morning when I learned the news. But imagine her outrage and confusion when she arrived late at night after a 6 hour cross country flight to learn there was no room for her. And even further outrage, when they proceeded to check in some dude that arrived after her - right after explicitly telling her that no, they didn't even have room for Donald Trump! Unless that dude was Donald Trump in disguise, that is seriously appalling and wrong.

    Yes, they offered to put her up for free in a hotel down the road. But when your company is paying for you in the first place, and you are an extremely successful business woman, the shitty bed-bug-ridden spotty-wifi hotel down the road ain't gonna fly.

    Beautiful new property aside, beware the Trump Doral. Even if you're not a high level badass VP at a major broadcasting corporation, getting turned away from your reservation is unacceptable and outrageous.

    04/11/14 | Link | Rating: 1.0
    89. Ben T.
    Staying here for work conference 4 nights... $400 for an extra night (group discount rate...sure...). $400 would have been ok if it was a decent room with a view...but i pulled the short straw.
    Good: nice carpet, nice bed and sheets, giant TV, patio.
    Bad: view of parking lot, car alarm kept going off because valets are being valets, mediocre customer service at front desk, bathroom size ridiculous.

    The bathroom size is literally made for a hobit, 1 sink,    can nearly close door while you're in there, can't take a piss with bathroom door open if you're a guy, no counter space on sink.

    Not worth the $400/night extra stay

    15/03/15 | Link | Rating: 2.0
    90. Erin D.
    I was here for three nights and three days for a meeting. Overall, it was not a good experience. I probably could have given two stars, but given that rooms are $400 night here for a ~600 person meeting (which means we got a discount), I hold this golf resort to a higher standard, although I'm sure the Miss Universe contestants (also staying there earlier this month while I was there) received better service and had better rooms.

    Upon arriving at the hotel around 1:30AM, there was no valet or bell hop. I realize it's late, but if the Doubletree Universal Studios can afford to have a valet and doorman 24/7, so can Donald Trump. Furthermore, there's no ramp to the front door and subsequently the front desk. If you are in a wheelchair or have heavy luggage, this is NOT the hotel for you. Five wide steps may not seem like a lot, but when you've had a 12+ hour journey, the last thing you want to do to get your room key is haul your luggage up some stairs with you.

    The room itself was nothing to really write home about. Although the shower stall's tiled with marble (or it could be fake marble) and there were two sinks in the bathroom, I have stayed at Sheratons and Hiltons who have had bigger rooms and an ottoman for the lounge chair. Can Donald Trump not afford ottomans in the rooms? In addition, in contrast to the website description of the smallest room, there is no fridge or microwave available for use. The fridge provided already has drinks inside. I was afraid to even touch anything because I have stayed at a hotel previously that charged guests based on a sensor of merely opening and closing the door, not inventory.

    I can't even begin to describe how terrible the food was. We had meals catered for the meeting for 3 nights and 3 days. For our first dinner and lunch, the beef was EXTREMELY overcooked and tough. As a Texan, I refused to eat it. Chicken in general was bland. Our last breakfast, only egg whites (not normal eggs) were provided, and they were AWFUL. They were extremely lumpy! One of my coordinators was sick ALL day one of the days because of cold egg whites. Yucca mash (instead of mashed potatoes) were so clumpy we couldn't spoon the food out of the serving tray. The watermelon gazpacho tasted EXACTLY like oil & vinegar dressing (GROSS). I could go on & on!

    The meeting itself was not good. Hotel staff behind the curtain could be heard joking, laughing, and singing during presentations. When you are trying to learn about protein kinases and binding agents, this is quite distracting. Someone played with the lights for about 15 minutes during a presentation. The presenter twice asked someone to turn the lights back down, and his request was never granted. The screens would flicker on and off for 20 seconds at a time. There were ants on our table as well.

    I would not want to stay here again, although the only perk is that Donald Trump did visit during dinner. But this hotel is not worth the price or the cost of what is charged for catering. If it rains, and you want to move from the villa to the main lobby area, better bring some galoshes!

    11/01/15 | Link | Rating: 1.0
    91. Jacques R.
    Had to write about Ana Eijo!
    We were at a friends wedding last Sunday and she came by our table very joyful, loving what she does, smiling and trying to please our requests! This Is something I don't see often... Most of the times, waiters at weddings are in a "bad mood" mode! They serve you with "this guy again" well not Ana, she told us she was there for whatever we needed, we just had to make the gesture and voila, she was there... Could not believe her age... I wish many young people would learn a little from this nice woman. Mr. Trump, try to give here a high five! This is the first time I write a comment just on good service, but this lady really deserves it!

    14/05/15 | Link | Rating: 5.0
    92. Andrea H.
    If you love the 80's, get the lead out and get to Trump before they finish renovating the rooms.  It's a stucco, gold, and white marble Xanadu!  It's so 80's, I almost thought it was a theme hotel.

    For the life of me, I can't figure out why my room has 4 sinks and 2 toilets within the same 20 ft radius, but I guess it all works out great for when my friends and I are hanging out, listening to our favorite Kenny G. mix tape on the combo cassette/CD player.  Everyone can use the bathroom at the same time with no problem.  There's really not much other seating in the place so maybe they thought that more toilets would cancel out the need for chairs. (For real, it echoes in here, there's no furniture.)

    So, my review comes out to 3 stars.  5 for all who love the 80's and wish they never ended, 1 for everyone else who appreciates a great hotel.  I would say that they're going for "historic" but I don't think the 80's qualify yet.  Seriously, this place smells like my weird uncle.

    19/03/15 | Link | Rating: 3.0
    93. Melanie V.
    If I could break out the services individually the concierge and the bell men staff would get 5 stars.

    The reason I am giving two stars is mainly for the pool/ grille service. This is where I spent most of my time while my partner was golfing. I don't recall the name of the pool area. I can tell you it was across from our bobby jones villa. The service was horrible - the staff walked around like they own the hotel chatting by the ladies room while guests were waiting for towels and menus. When I finally waived down a man server I was not greeted at all. I was shocked that this type of behavior was tolerated especially since the staff at the BLT Prime restaurant are on point with their service.

    My partner loves to golf but we will be going somewhere else for better services for me ;)  I was very disappointed by this majestic resort

    04/04/15 | Link | Rating: 2.0
    94. Greg B.
    I enjoyed my stay at the Trump National Doral resort.  I was here for a conference in the facility, so luckily my company was paying the bill.  It's certainly pricey, but overall I was pleased with the experience.

    Overall, I'd give most of my experience 4 to 5 stars.  The room was comfortable and had everything I could need, including large TV, amazing bed, warm shower, etc.

    I loved the pool - very comfortably on a mild (70s) day.  I also like the outdoor seating at Champions (the grille) and the pool-side cafe.  Though only suitable for mild days.

    A few things pull this down to three stars:

    1. Slow internet.  I paid the extra $10 for the "premium high speed" internet, and it was still terribly slow.

    2. Gym hours - The gym is open from 6am to 9pm, making it very tough to do an evening workout after the conference.  What gyms close at 9?!?

    3. The FedEx office is criminal.  Since they host so many conferences, they have a FedEx Office location onsite that handles all of their packages.  FedEx is not impressive.  They charge a crazy handling fee for everything - $20 for incoming packages and $10-$50 for outgoing packages (on top of postage).  And, worst of all, they lost one of the packages I ordered.  

    And, of course, everything is very expensive.  A fruit cup (no granola, no yogurt) at the cafe is $7, and my lunch of nothing but tacos and a diet coke was over $30 after tax/service.

    30/04/15 | Link | Rating: 3.0
    95. Todd S.
    I must admit that I'm used to playing standard courses in Orlando, so Doral was definitely a step up from what I'm used to. That said, it was one of the best days of golf I've  ever had.

    From the club house to the course, everything was top notch. Best of all was our caddie (Gio) who was awesome. Tips for the course, topical humor, and just a general good guy. He made the day that much better.

    I truly enjoyed myself today, and hope I have the opportunity to play here again sometime soon.

    03/05/15 | Link | Rating: 5.0