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Cabana Bay Beach Resort in Orlando, FL

Cabana Bay Beach Resort in Orlando, FL

Specialties

Experience Universal Orlando for less at the retro-themed Cabana Bay Beach Resort, now open. This moderate and value priced property offers guests their choice of family suites complete with kitchenettes, or standard rooms, plus a wealth of recreation. With two huge pools, a lazy river, bowling alley, and more, it's unforgettable family fun at a great value, right in the heart of Universal Orlando's theme parks and non-stop nightlife.

History

Established in 2014.

 

Company Info:

Rating: 3.64

Address: 6550 Adventure Way, Orlando, FL, 32819
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (166):

1. Sflamom S.
Yes, we are fans. With that said keep in mind this is not a full service level hotel.  Usually we stay at Universal 4 times per year(season ticket holders). We stay at either Portofino or the HardRock Hotel(family suite) but the rate was so good we had to try it.  The rooms were very clean/new and the space was fine for a family of 4 for two days. Kitchenette had a  sink, a refrigerator, and a microwave with a small breakfast bar. There is no boat service so transportation is only on buses but that seemed to run quickly and efficiently. As far as eating , we tried the new restaurants at City walk (Antohitos gets a thumbs up) so we did not eat on property.  The decor is very cute although the living room could do without the dresser and the several tables. The biggest negative for my family was the absence of the fast pass. Again,the price is so good fast passes can be purchased. The pool had a nice water slide, a DJ and a bar.  The Hotel was fine and the kids enjoyed it!  For the price, the hotel exceeded my family's expectations!

12/05/14 | Link | Rating: 4.0
2. Margaret M.
Me and my sister both in our early 20's stayed at the cabana from May 28 till June 5. We loved it and the rooms were small but work for us. We stayed at the castaway which we loved the music. It was loud but didn't mind it. If you want quiet stay at the starlight. Thunderbird wasn't far at all we walked all over. The pool was great , clean and awesome. We did go on the slide which was awesome. We ate at the bay diner at least twice or once per day which we loved the employees and the food. We took the bus all the time never waited more then 5 mins. The ticket center helped us get shuttles at seaworld and the water parks. We did go to the game room which was great. Didn't go bowling wish we did look awesome. The employees where great they said hi and ask if we needed helped. When we check in she gave us a map  and show us were we where. So we had awesome time and we are coming back. They did not charge anything to our card they ask first. The maids did great too we left laptops , phones and chargers out and they left everything were we put it.

05/06/14 | Link | Rating: 5.0
3. Island Lisa B.
This is a wonderful family resort offering plenty of reasons to stay the first being an on-site property and therefore early admission to the Wizarding World of Harry Potter at a far more affordable price than other Loewe's properties. The staff is warm and welcoming and there's plenty to do here starting with the amazing pool area. There is a long waterpark style slide that's gentle enough for 6 year olds yet exciting enough that my mom friend and I went time after time. So much fun! The rooms are small but work. There were 3 adults and 2 children in our group and we managed with the sliding partition. There are two sinks in each family suite so getting ready in the morning was faster than it might be in a traditional hotel room. The era details--from light fixtures to a retro bowling alley and the lobby--are spot on. In fact, the lobby is based on an old Florida hotel that used to have alligators and the resemblance is uncanny. In fact, each of the wings in the hotel is named after a famous Florida landmark hotel from the 50's. The vintage details/photo opp areas will make  for a fun scrapbook page. Parking is reasonable--more so than the park--and a shuttle runs  every 15 minutes to the entrance to CityWalk until 1 a..m. so when you stay here, you can get to dinner and the park without bothering with parking all over again. If you choose to walk to the entrance, this property is so close, it would be about 7 minutes with small children. We ate dinner on site and found the variety, quality and price of the food to be fine. It's a central area with a choice of stations. Similar to what you'd find at a ski resort. You decide, take everything up to the cashier, pay then sit in a separate diner-style area that has old period movies playing. You can also get a glass of wine, beer or a cocktail at the lobby bar or upstairs in the bowling alley next to the arcade. The gift shop offers plenty of merchandise from both Universal Parks without the hassle of carrying souvenirs in a backpack at the park or having to stuff them in a locker so we actually bought there and were glad we did. Another plus: there's a lovely Starbucks on site open at 6 a.m. which saved my friend and her husband on that early morning on the way into the park. All in all, my six year old had a blast staying here and so did I. I judge a place on whether or not I could return and this one is a definite yes. I'd love to come back. Just the value alone--with all the advantages of an on-site property (we simply purchased the express passes when we made our reservations) and the fact that we stayed in a brand new property--made us happy we'd stayed here. Know when you go that they're still getting the kinks worked out and have fun!

16/04/14 | Link | Rating: 5.0
4. Cindy D.
I just came home from my Florida trip.  I have stayed at all the other Loews properties at Universal Orlando so when they announced a new property opening I decided to plan my trip to stay here.  First I want to say they are very accommodating and pleasant and the rooms are comfortable.  The hotel and pool area are clean.  But that alone does not make a great experience at a resort.  So them using the word "resort" in their title should be removed.  This was a budget motel style place.  I understand the retro look but you enter the rooms like a Motel 6 and I expect more from a Loews.  The other cons include very poor food choices/restaurants on the property and you are so far removed from City Walk you have to shuttle there every time.  Walking is not an option as you end up walking on a busy street, lacking sidewalks and the boats running to all the other properties don't go to Cabana Bay.  The biggest draw backs are the lack of restaurants at the property and the distance from Universal Studios, Island of Adventure and City Walk.  I can't say enough how incredibly disappointed I was in the food at the "motel".  I ordered scrambled eggs from the cafeteria style place and the eggs tasted like powdered eggs so when I asked the person behind the counter he said no they aren't powdered but they come pre-scrambled from a carton. So that pretty much sums up all the other food that came from there too. Gross! Also, Wi-Fi worked but not well. I'm kind of shocked that Loews/Universal would put their name and stamp of approval on such a low budget place.

12/05/14 | Link | Rating: 3.0
5. Jacqueline D.
Loved the feel of this resort. It offers a lot! Not only a huge pool but a bowling alley, a great fitness center, differ dining options, and the free shuttle service to and from universal. I never had to wait for the shuttle...and a few times the shuttle was packed another bus would pull in right behind it!  Plus, the hotel was featuring a Florida resident discount so the room was reasonably priced at $99/night. However...my hubby and I were hesitant on getting our room cleaned since we heard a rumor someone got some $$$ stolen from their hotel room :(

27/06/14 | Link | Rating: 4.0
6. Libby T.
I loved the hotel, everyone was very friendly and helpful. The rooms were clean and beds were comfortable. I would definitely come back, stay longer and have more time to do some of the things I missed out on. The things that I wasn't a fan of are small and minor but the beds didn't have fitted sheets, which was probably the most annoying thing. At least if you're going to do that use a larger flat sheet then the bed so it actually tucks in. the information book in the room was less than informative in regards to locations of things and hours of operation of some things. The buses run from early in the morning until 2 am which is really nice but we had to ask the driver because it wasn't posted anywhere. The sign on the pool entrance said it closed at 10 but 2 nights we saw people in it after 11. The lazy river was so nice when we located it, that took several trips around the outside of the hotel but I didn't think it was right to have to rent the tubes for it. We we're staying there for crying out loud, but that was easily solved by using the life vests and next time I'll just pack my own.

23/09/14 | Link | Rating: 4.0
7. Will H.
Doesn't really know how to be a hotel yet or even a good one. Props are in place but the help all across the board still doesn't seem to know what's going on with their roles to be affective and genuine. I give it 3 stars for the complex throwback look but the little things like not being able to add fries with kids meal, extra for a pepperoni on a kids cheese pizza and events onsite causing pool closures and other areas closed due to same reason, made us feel it was not as advertisements,but they let you know at check in but still kind of shady cause the didn't tell you before you booked.. I would recommend the other resorts that cost more but give you fast pass option we have stayed at all but hard rock. Rooms are pretty cool if you get a suite definitely fairly good size and toilet is separate from the bathtub, plus for me.Microwave, fridge all in room and not stalked full of buy this stuff items. Room and pool is the best part of the hotel and like I said just a cool ambience vibe overall.  The bottom line is it seems the other loews hotels just try harder to please at the other resorts, Commute here is better than other non universal hotels the shuttle trip is short and fast enough but lines to wait to get on the bus are sucky. If you leave the parks in the morning or at close you will hate it due to fact that drop off and pick are where everyone enters the.park for general admission. I would recommend this hotel for the people wanting to save some money from the other hotels but ask up front if they have any closures you need to know about and compare prices to the other hotels as they include the express pass which torches this property in value if the rides is your thing for your stay. Cool lay out overall and beers are a little cheaper here also. Food is about as good as a mall food court with limited children's options. Advertises as an affordable "Family" resort but our stay felt more like an affordable place that caters to people who reserve an event and doesn't disclose the limitations you are getting until you are there.

21/06/14 | Link | Rating: 3.0
8. Berenice M.
I stayed here with my 2 kids and had an amazing time. Rooms are very clean, staff is wonderful . There is something for everyone here. Will definitely be back . The only complaint is that parking can be hectic during the weekend. The pools were great seems to be a kid / family pool with a slide and then another pool with the lazy river. A great value and an awesome place!!

25/07/14 | Link | Rating: 5.0
9. Dawn G.
House keeping poured our water bottles and filled them with tap water ! UGH ! And they stole my sneakers from the closet ! I just don't get it ....

04/08/14 | Link | Rating: 1.0
10. Paul B.
The hotel itself is really nice. The pools are nice, the cafeteria isn't bad and the rest of the ammeneties are great. The staff is not helpful, house keeping did not get my room ready till after 4 pm after we left all day. Maybe I'll click my heels and I'll be back in Disney. Think it over before booking at Universal Resorts.

04/08/14 | Link | Rating: 2.0
11. Deb M.
wonderful stay, friendly staff.... a great place to spend with the kids.. shuttle bus takes you right to the parks.. I would highly recommend staying here.. lots of fun if you have grandkids or kids. but not for a honeymoon.. more for family oriented.........

09/08/14 | Link | Rating: 5.0
12. K K.
We stayed for 7 nights in August.  We would absolutely stay at this hotel again.  Our only complaints were 1) In our particular room, we could hear the people in the room next to us clear as day through the air vents.  That got a little annoying when they came in from the night clubs at 2-3 am and 2) we wish the food court would be open earlier/later (maybe even 24 hours) even if just for the cooler items (premade sandwiches, snacks, beverages).  The rooms were clean and I loved the Zest and Alberto V05!  The staff was friendly and very helpful.  We never had to wait on either end for shuttle bus.  Rob the bus driver was awesome.  I thought the bowling was a little pricey, but that was an optional expense.

28/08/14 | Link | Rating: 4.0
13. Miles S.
I don't think this place even deserves one star. From check in I notice employees with gang related tattoos. Makes you feel oh so safe about who is cleaning your room. Especially after seeing the police there writing police reports with guests two of the four nights we were there. I understood it was a value resort when I booked it but the staff seems to constantly remind you every time you ask a question that "you are staying at a value resort so your not entitled to any benefits of being at universal resort" the structure is so cheap and thin I could hear my neighbors conversations clearly and hear the toilet flush in the room above me. One night I had to call security twice to complain about a nearby room who was talking so loud I couldn't sleep at 12 midnight. The food is terrible. If your ok with microwave food then you'll be ok but the choices were slim and everything was pre made just sitting there. I asked to have a fresh pizza made and the hotel staff gave me a attitude and question why couldn't I just eat what they had made already. The pools weren't heated. The hotel advertises having a lazy river but what they don't tell you is when you get there there's no tubes and they want to sell you a tube to get in the lazy river. The cleaning service is questionable...they would either come really late or one day never came at all to clean the room. They advertise all these so called benefits of staying at a universal resort but once your there the only thing they offer is a bus to the city walk and one hour early entry to theme parks. Everything else they want to charge you for then they belittle you by saying "well your at a value resort if u wanted extra stuff included you should have booked at our upscale resorts" I've stayed at many resorts and never had such a bad experience. Disney no matter where you stay treats you equally the same. Universal seems to look down on you for staying at a value resort. I would never again return to this hotel. If your looking for a value resort I honestly would recommend Disney or a private hotel chain located on Disney or universal grounds. They offer same benefits and I'm sure would treat you better. Oh and the best part...after complaining to a manager at front desk all I was offered was free vouchers to the disgusting food at the food court. I wanted to check out early but they wouldn't refund my money and wanted a $200 cancelation fee. Such a shame because the hotel was a nice idea just terrible service. Wouldn't recommend to anyone.

09/10/14 | Link | Rating: 1.0
14. Cheryl B.
Checked in with Mallory, who was incredibly helpful in getting us to our room, giving us the info on parking, and helping us get around nearby. Absolute breeze. Our room is lovely, perfectly clean, though I would generally prefer a better view. If you're staying in the Americana, even-numbered rooms will overlook the courtyard and odd-numbered rooms just get to look at the parking lot. Had a lovely float around the lazy river. Bring your own tube if you've got one, but life jackets are free. We later enjoyed a drink at Swizzle Lounge. Rebecca was our bartender, and happy hour is a total steal. Joanie was great as well. Solidly good cocktail list (not to mention wine and beer) at a reasonable price. The shuttle to the park is quite convenient, too. Overall, I'd say it's a great experience, and the folks who work here really try to make your experience as smooth and seamless as possible. I would definitely stay here again.

08/09/14 | Link | Rating: 5.0
15. Kellie B.
I stayed here for 2 nights (7/22-24, 2014) with my 5 children in a poolside family suite.  The room was clean.  There was plenty of space for sleeping. The extra prep area in the bathroom was nice.  We skipped Universal and were staying here purely for the pool/hotel experience.  The reception staff was welcoming and on point the day we checked in. It was very busy, but I got checked in very quickly.  Parking is additional $10/day.  My car didn't leave the lot during our stay.  We had lunch upon arriving at the Bayliner Diner on property.  I'm vegan, and I had no problem finding options here, so that was pleasantly surprising.  Food is average priced.  The in-hotel Starbucks was great.  We enjoyed a game of bowling and lunch while we bowled.  The pool was fun- one side note though for the lazy river- if you want to float in the river, bring your own inner tube or be prepared to purchase one poolside.  They don't have tubes available for you to "borrow".  We paid $8 for adult tubes, $3 for a toddler tube, and $7 for an infant tube.  It was worth it to us, and we were able to bring them home so no loss there.  I was impressed at the amount of fitness equipment in the gym.  The arcade is fun but $$ goes quickly here! Overall, it was great fun and we are planning a trip back in the fall.  Do stay here!

29/07/14 | Link | Rating: 4.0
16. Lee B.
We stayed for 5 nights.  If they had an event you were not allowed in pool area or in parts of deli. We were given a handicap room...we r not handicapped. Fridge didn't work. Housekeeping was nice. Only mirrors were in bathroom so getting ready was a chore with 2 teenage girls. About a 10 min walk from room to lobby or to shuttle from Americana wing.

21/06/14 | Link | Rating: 2.0
17. Kellyann T.
The experience I had at The Cabana Bay Beach Resort was conflicting. I really enjoyed the atmosphere, the decor was amazing. The pool was great. The rooms were beautiful. I have one complaint and it is kind of a big deal. The maid stole $60 out of my purse, while we were visiting the theme parks. Yes I left my purse out in plain sight but for what you pay to stay at the hotel these things should not happen. I felt very violated, and the only thing the security and managers offered me was that they were going to "investigate." What is there to investigate? Isn't the customer always right? And if I was making it up, wouldn't I claim to have had more the $60 stolen? In the long run $60 was nothing compared to the $ spent on this trip, therefore I have no reason to lie, as well as I am not the kind of person to accuse innocent people of crimes. I am very disappointed in the way the hotel managers handled this situation, and it definitely put a damper on my trip. I don't know if I would stay there again for fear that they don't do background checks on their employees therefore anyone could be entering your room to "clean" (your wallets out). Good luck to anyone staying there, lock your valuables up!

23/06/14 | Link | Rating: 2.0
18. David K.
This place has several large flaws that made the stay unusual. The biggest problem was that during the 4 night stay THERE WAS NO HOT WATER. I don't understand how a Lowes establishment cannot provide the basic requirements of a hotel. When we called a spoke with the front desk, we were given a run-around. Secondly, on Sunday late afternoon we went to the pool and as soon as we got there, the life guards closed the pool. I notice the pool was filled with children including babies in diapers. I know for a fact that babies who aren't potty trained are not allowed into public pools. There were 3 life guards on duty and not one noticed until it was too late. Then we went into the jacuzzi where it was comfortable 104 degrees and several people enjoying it but within 10 mins 5 kids 10years of age and under jumped into the jacuzzi. They were disturbing the other guest enjoying the amenities and I stated to the kids that the sign says kids must be 12 years of age or older to be in the pool because it is state wide health code issue (the high heat can kill children). Again the life guards failed to do anything. Finally, checking out we were not provide a itemized bill even though we ask for it because the reservations were made with Universal instead of the Lowes hotel (it bewilders me how there systems are not intergraded)

18/09/14 | Link | Rating: 2.0
19. Dr. kevin F.
This place is an absolute nightmare! This hotel actually looks like a motel 8. I will not ever come back to Universal Studios! I actually hate the whole place! It over charges you for everything! We paid $2,000 for a 4 night stay and then they charge you for everything! Literally everything! For example, there's a lazy river. It looked pretty neat, but you have to pay $8 for a float. They don't tell you but you DO NOT get a fast pass if you stay at this resort, and it doesn't connect to the actual theme park. You have to BUS in! Oh and no freaking side walks to even walk to the other resorts. We immediately attempted to change resorts upon learning this (as we've stayed at Portofino and loved it) and were not able to do so bc we were told that upon making out reservations at THE universal studios website that the site and the hotels are not connected. That we had made a reservation on a "3rd party website." Look I hardly EVER if EVER have posted a bad review about anything BUT this place is AWFUL! Overly priced and overly rated! The only positive I wld say are the people working at the hotel and it's geared towards little kids. Very nice people!

12/10/14 | Link | Rating: 1.0
20. Laura C.
I'm kind of in love with this place.  I am an admitted retro-girl, so the theme was very "me".  Elvis playing when you walk in, yes please.   Everything was clean and cheerful.  I loved the retro toiletries and the "diner" food was very good.  The price was a nice bargain (especially with included tickets.) Way better than I expected.

13/11/14 | Link | Rating: 5.0
21. Pauline T.
So far so good. Check in was easy. The receptionist told us we were only staying for 2 nights when we booked for 4 nights but the other receptionist at the front corrected her. So I guess they are still getting the hang of things. The room is nice for me and my boyfriend. Comfy beds and pillows. I don't like the giant door to the toilet because you have to sneeze yourself before closing but besides that the bathrooms are nice. Especially getting ready while one is doing something else. Buses are quick we never had to wait for one. The pool area is nice and big. Very nice stay.

14/05/14 | Link | Rating: 4.0
22. amy f.
Not what I expected. I thought since this was a brand new hotel the rooms would be quiet....wrong! The walls were paper thin! You could hear everything from the rooms beside you and outside noise. Other than the pool, there really isn't anything to do at the hotel that doesn't involve spending money (bowling or the game room.) I found a receipt on the bathroom floor in our room from the guests before us and a bobby pin on the floor that wasn't ours! Also, the waterslide at the pool wasn't open when we were there, no reason given as to why.
On a good note, they let us check in at noon and the food was delicious....but expensive. The shuttle to the parks was nice too...runs continuously with no long wait times.

29/05/14 | Link | Rating: 1.0
23. Frank B.
I just returned from a weekend get away to universal. There was a promotion for annual passholders to stay at cabana bay that we had to take advantage of. The resort is gorgeous and the theming well done. I am not that old but I really loved the 50 60 look. The place is huge with a lot of common space to allow for your group to gather with out being crowded. The food court is huge with three big beverage stations and your typical food court restaurants. We didn't have time to enjoy the pools but they did look wonderful. The room was fine nothing special nothing wrong we had a standard room cant speak about the suites. The biggest issues we had were with staff and I must say this is a universal issue not just this resort. The staff is really hit or miss we went bowling and the attendant was wonderful helped us when we didn't even ask. The game room next door was another story the attendant was down right rude and nasty. In the food court the service was ridiculously slow and it wasn't busy but the cashier was wonderful and explained different drink options ( yes they use the cups with chips in them that cut off after a period of time) she was very helpful. I think this place has potential to be a super resort just need to work on the training.

28/09/14 | Link | Rating: 3.0
24. Vicki M.
We stayed for 4 nights while visiting Universal/Island of Adventure. shuttle was great We went during a very slow week and we never waited for a shuttle.  There was always one at the hotel and again at city walk. Room was TINY. Barely room for a very small table and couple chairs. It was fine for me and my husband but with kids would have been tight.  Bring earplugs. We could make out entire conversations of the adjoining room.   We had 2 different neighbors during our stay and we could hear both so definitely an issue.   The pools looked great. Too cold for us to get in.  The pool is heated but outside temps in 50 during cold snap.   Food options VERY limited.  The do not have restaurant but a food court instead. Cafeteria style food.  Price ok.  $10 for hamburger.  Overall we were very disappointed in food options. They sell mugs for unlimited refills. Neat concept.  Not worth it.  We spent $20 on mugs and only filled 4 times during 4 nights/5 days.  Mostly because the food court sooooo far from room. Staff was nice and friendly.  You do get into Diagon Alley an hour early.  Which I strongly suggest you do   You can buy tickets for park in the lobby so you don't have to wait in line at park.  I recommend express pass if you can swing it.  We went during a slow week but some waits were still  30-40 minutes.  We basically had no wait and was able to do everything in both parks at a very leisurely pace.   I would stay here again for the proximity and shuttle service being given preference at park. However. If we went with kids we would opt for another on site hotel because of express pass being included in price of those room. Ultimately would get a nicer hotel for less money

21/11/14 | Link | Rating: 3.0
25. Roxanne C.
Recent stay, just overnight to see what it was like. Very picky husband Loved it!! So retro and in typical Universal fashion, done perfectly!! Spotlessly clean!! Loved the comfy beds and pillows to die for!! Buses ran right on time, with drop off at the Valet parking area so not a very long walk in. I must say the bus driver was pretty heavy on the brakes and quite jerky. That's a heads up for people with little ones. All in all I would rate it rate it as a great value, great for families on a budget. Awesome pool area with lazy river. Did not use pool, bowling alley or eat there. We did check out the grill and the little store. Prices were comparable to any Orlando area resort store or restaurant. Would we stay again?? Certainly!! However, we do like staying at the other resorts, which we've stayed at all of them, for the room service, help with luggage, and those Fast Access Passes. Great place!!

13/12/14 | Link | Rating: 4.0
26. Gene D.
Danger. I parked in guest parking so I could take a VIP from Cabana Bay to the park. 1h $20.30. That's three times the rate in Tokyo. Check in parking was full for now obvious reasons.

18/06/14 | Link | Rating: 2.0
27. Dave Z.
We checked in at 3:00 this past Friday. The room we were supposed to have should have been a suite, and it was but very disappointing. Approximately thirty minutes After checkin we checked out. The fridge in the room was not cold at all, the room was dirty and unsanitary. I would never go back here again. The suite we were in was smaller than my bathroom at the hotel I checked in and am presently staying at in Orlando. Never again cabana bay! From now on I stay at JW Marriott or royal pacific in the future.

22/12/14 | Link | Rating: 1.0
28. Jen A.
We just got from a 3 night stay here to visit Universal after a 7 night stay @ WDW.

We had a great experience.  Check-in was smooth, yes, you have to self- park (no valet) and it costs $10/night - whoopee.  If you want valet, stay at one of the other Lowe's hotels and pay over $200 more/night.  The rooms were very spacious, and in good condition as they are practically brand new!

The Bayliner Diner food court was great, get the pizza, it's delicious!!  They had quite a few other options as well and snacks, icee's, ice cream, etc.

The pool was huge and well spread out.  My daughter loved the slide, great that they provided life vests and lifeguards as well.

The bus service was great, quick 5 minute ride over to US and back and we never had to wait more than 5 minutes for a bus to pick us up at either spot.

Would definitely stay here again.  The staff we dealt with were friendly and helpful.  

There was only one snafu while we were leaving the property after check-out, my room key would not open the gate and we were stuck behind the exit gate with a plane to catch.  Finally sent my husband to the front desk after unsuccessful pushes to the assistance button and security came and resolved it within about 10 minutes.  Was definitely inconvenient at the time, but he was very apologetic and sincere,  we made our flight & I got over it :)

Would definitely stay here again.

20/05/14 | Link | Rating: 5.0
29. Brooke C.
My boyfriend and I went here and REALLY enjoyed our stay! The staff is very friendly and helpful (despite some reviews I read before visiting). There is a decent, reasonably priced variety of food, nothing fancy. I was partial to the pasta salad :)

The pool areas are nice and clean, and the pool bars both have very friendly staff. The beds and pillows are SO comfortable in the rooms, that I have considered calling them to find out what type of pillows they have.

Having early access to the Wizarding World was a huge plus. I didn't feel like it was too much of a loss to not have the fast passes included because we were mainly there for the Harry Potter stuff.

The only downsides: no water taxi, which means that if you want to visit any of the other on side hotel restaurants, you must go to the CityWalk by bus first, then take a water taxi. Also, as you would have guessed, there are a TON of kids staying here. That was no surprise, but the pool is busy most of the time. Third, we asked the guy at the front desk about the different ways to get to Disney World, and it was like we were the first ones to ever ask this.

Overall, I would DEFINITELY stay here again and probably will!

07/08/14 | Link | Rating: 4.0
30. Patrick H.
We stayed at this hotel when visiting Universal Studios in July of 2014.  Fun and funky hotel that was great for our family of 6.  We needed two rooms, but it was close to the park and perfect for us.  The pool was huge.  Only potentially negative is that the restaurant is cafeteria style ( everything a la carte) so it did get expensive.  We would stay here again.

17/07/14 | Link | Rating: 5.0
31. Claud L.
Very satisfied with the hotel and staff. Very accommodating and the staff was excellent.
From Kristen the assistant front office manager to the lifeguards and room attendants all were pleasant and always greeted us w a  hospitable smile. Comfortable rooms and beds. We will definitely return.

18/08/14 | Link | Rating: 5.0
32. Jeff T.
Rooms Perfect! Resort Pools Wonderful! House Keeping dropped the ball during our 3 night stay. We were generally out of the room each day by 10am. The first day, our room was serviced, but we had no towels, toilet paper or tissue? We called house keeping ... In the end, I went on a search for a house keeping cart on another floor. Second Day? No service at all? We came back to the room at 530pm, called house keeping and were told service stopped at 5pm?!? We never got service anytime before 5pm?!? Also, why did every resort bus we took had no AC?!? Horrible!

10/08/14 | Link | Rating: 3.0
33. Stephanie S.
It was everything we wanted. Loved the big HEATED pools with the water slide and lazy river. There was even a water play area for babies and very small children. Although, From our room to the pool with the slide and kiddie play area was a bit of a walk. Loved the bowling ally and arcade for kids who are a bit older. Just make sure you make a reservation for the bowling because there is usually a wait of about 2 hours. The rooms were serviced everyday with new towels and beds made. They also had a cafeteria which was convenient for those late night munchies. However, the food in the cafeteria was over priced for the portions. We bought the souvenir cup which allowed us unlimited soft drinks for 3 days for $14.99. The staff was very helpful and answered any question we had with a smile. Since there isn't a restaurant on site you would have to leave the hotel for that. Luckily the hotel has a shuttle which came every 15 mins to take us to and from the parks and city walk has plenty of awesome restaurants, I recommend Bubba Gumps Shrimp Co. Also if you like to drink definitely go to fat Tuesdays and get the souvenir cup. The refills are very discounted and they give you a shot for $1. I like the Cat 5 hurricane (tropical punch) and my husband is partial to 190 octane (orange). Overall we had a great time and would deffinately stay here again.

04/01/15 | Link | Rating: 5.0
34. M T.
If you are used to hotel services, this is not for you. Missing many amenities (and yes, I do know why).

The most common answer from this hotel's staff, during our stay, to our questions was: "the theme is a throw back to the 50's and 60's so we don't offer that here." Really........no valet because they didn't have them back then? No bellmen because they didn't have them back then? No guest services or concierge because they didn't have them back then? I would expect better excuses from a hotel, on Universal's property, as Loews. We have stayed at their properties before and this is a huge fail in our eyes. Unfortunately the staff failed to realize that the hotel does offer a few things that did not exist in the 50's or 60's such as microwaves, flat panel TV's, Starbuck's, computerized Coca Cola machines, cordless phones, USB ports, etc.........   We were told that since this, $250.00 per night, hotel was considered a "value property" ( as opposed to their $400.00 per night properties) that there were many amenities excluded from here. This will not do for us so we will never return. I can say this, for the property, it is great for families that want to be left alone with no extra services. The dining facilities are sub par. We were shocked at the design and pricing, even for a hotel at Universal. My biggest concern was the filth of the cooking equipment behind the counter for a resort that literally just opened. Loews should be ashamed! (Hint to management: start cleaning your equipment that guests can readily see.) The suite was well done. Unfortunately, the ventilation shafts carried voices from other rooms into our room; most easily heard while in the bathroom. There is a shuttle that is offered to take you back and forth to Universal that worked out fine: the only problem was they never designed walking areas on the resort for guests to get to and from it. We found ourselves walking in traffic. Not good. Overall a beautifully decorated property but not for us. Give them a try it might be for you.

20/04/14 | Link | Rating: 2.0
35. Stephen S.
My family and I stayed at Cabana Bay for 4 nights at the end of April. The resort itself is nice enough considering it is brand new, but there are several things worth mentioning and unfortunately they tend to the negative.

The Family Suites come with a 'kitchenette' that consists of only a small sink , microwave, and a half refrigerator that had no freezer. The rooms are small and closet / drawer space is at a minimum. If you are using the room just for sleeping it is fine, anything more than that you will find it cramped with more than 2 or 3 people.

The pool is nice and has a zero entry section which was ideal for our toddler. Unfortunately this area was frequently occupied by other guests that thought lounging in this area and drinking was a good idea. The hotel apparently is accepting of alcoholic beverages in the pool even with this being a family resort. My wife even picked up a plastic cup that was in the pool and gave it to a lifeguard who offered no assistance.

Housekeeping: After our first night we came to find our trash removed but our beds not made and the room not cleaned. After reporting this issue we had no other problems, but this still put a damper on the start of our stay.

Food:  The property has a 'Diner'  which is more of a cafeteria. We ate there once and were all disgusted with the quality. For a brand new Loews hotel this is pretty embarrassing. We went out to eat every other time.

Getting Around:
The pathways from your room to the pool etc do not make common sense resulting in guests walking through bushes etc. It tends to be a long walk from the lobby to your room especially if you can't take the short cut through the pool area.

Staff:
Perhaps it's lack of training but whatever happened to common courtesy? Several times my wife with our baby and stroller in tow encountered hotel staff leaving an elevator with room supplies and was left scrambling to get in the elevator before the doors closed. Can't someone actually hold a door anymore? Does it even cross their minds?

Overall out stay was not that bad and perhaps some of my complaints are related to training. However, even with the promotion cost for the room rates I feel this is not an inexpensive hotel. Unfortunately Loews thinks it is a bargain hotel and strips some of the niceties seen in its other hotels.
( there was no gift basket for our baby and no welcome kits for our other children)

26/04/14 | Link | Rating: 2.0
36. Joseph S.
Loved everything about this hotel,price, accommodations,food. we will definitely be back here soon

30/12/14 | Link | Rating: 5.0
37. Tiffany F.
We stayed at Cabana  Bay during spring break, right after they opened and I must say it was the best place ever!!! From the check out to the room service and everything in between was top notch. The rooms are very comfortable and roomy. The pool area was nice along with the games on the beach area. My favorite area was the fire pit. We took my 15 year old niece and my 13 year old daughter and they loved it. There is so much for the kids to do and close to everything. We will be going back next year!

28/08/14 | Link | Rating: 5.0
38. Kimberly S.
This resort was extremely accommodating! I was stuck between a rock and a hard place, it being our honeymoon, my birthday, just having driven straight through from Chicago after our flight had been cancelled, having issues with another hotel, etc.they were able to book us rooms that same day with no trouble over the phone, and the customer service that we had received throughout the trip was absolutely fantastic!
The hotel is also very new, and is themed adorably with the 1950-60s look. They don't have a free breakfast, but they do have probably the most delicious hotel food that I have ever tried!
They have two pools, a lazy river, and a water slide as well. There are also two pool side bars if you want a drink by the pool.
If you plan on staying there while going to universal, you will be happy to know that there is a free and prompt shuttle service to take you over there, and a city walk consisting of more than 20 restaurants and dozens of places to shop, running until 2 am for those who want to stay out a little later.
They were also able to refund a night for us after we realized we were going to have to leave a night earlier, and gave us free Starbucks vouchers after hearing about the long drive ahead of us. Oh yea, and there's also a gift shop, Starbucks, arcade, fitness center, and BOWLING ALLEY in the hotel. Nice.

03/10/14 | Link | Rating: 5.0
39. Missy T.
Perfection. In a word, that sums up the service, amenities, and accommodations during our stay at Cabana Bay Beach Resort  during Christmas vacation 2014. My husband, our two young adult sons, and I arrived in the pouring rain after 8 hours on the road. The attendants were handy with umbrellas and great attitudes. Check in took only a few minutes, which was enough time to soak in the marvelous retro decor and read the signs about Christmas and Hanukah events for all, s'mores, movies, and more. We ate dinner at the Bayliner on site. It is set up like a college cafeteria, except the food is delicious. Large selection, and again with the wonderful service. Some favorites (visited 6 times in 6 days) are roasted chicken, brisket sandwich, butternut squash soup. Our room was immaculate. The triple bathroom design really did allow us to get ready without delay. The air conditioner was quiet and efficient. The beds and bedding made for a great night's sleep. I could go on and on about the hot tubs, heated pools, Jack Lalane gym complete with memorabilia, bowling alley, sitting areas, and amazing wonderful shuttle service every 10-15 minutes, but I will stop here. We had a blast, and the ever-smiling faces at this perfect hotel made all the difference!

26/12/14 | Link | Rating: 5.0
40. Tyler N.
we went in June, 2014 in this hotel room was huge with fridge freezer and microwave very clean bedding clean every day and the staff very friendly against by our room was on the ground floor and therefore the window overlooked So the car a little disturbed by traffic noise

09/02/15 | Link | Rating: 4.0
41. Mark W.
Our second time staying here this summer. We love the layout of the rooms. Decor is really well thought out and our family enjoys it. Great spot with plenty to do for everyone.  Food court style restaurants are very good. Staff was friendly and helpful and the quick bus trip to the park nice touch.

05/08/14 | Link | Rating: 5.0
42. S A.
We recently stayed here in August 2014.  I was traveling with my son and my parents.  I wasn't sure what to expect based upon the mixed bag of reviews I had read.  We checked in late, no problem. We wanted to upgrade our room, no problem (it was an extra 40.00 per night).  The service was fantastic and not overly done. You know how some places over do it and it becomes annoying instead of helpful. The  transportation to the park was convenient and always available.  The rooms are fun and comfortable.  The pools are clean and large with plenty of life guards.  

They show movies (one for the kids and one for the adults) in the evenings outside and have an arcade and a bowling alley.  The food at the hotel was pretty good.  It's cafeteria style and they were very accommodating when I asked them for plain pasta for my son (cheese and butter only).  They have a large Starbucks in the hotel which is GREAT!! The gift shop is really nice and has items from the park! If you have an American Express you get a discount.

Overall I highly recommend this hotel, it's a great value, fun atmosphere and has everything you need!!

22/08/14 | Link | Rating: 4.0
43. Lauren D.
I'd recommend this place to anyone, families, older people, young couples, etc... This place has something for everyone! Its a retro 1950's themed hotel with bars, lounges, a bowling alley, a gym, a rec center, a gift shop, and a huge cafeteria. It has 2 pools, one with a water slide and another with a lazy river. The rooms are nice and also have a retro theme, except for the flat screen tv's lol! Only complaint I had was the beds were a little hard but not too awful. The staff were all very friendly and accommodating.

21/09/14 | Link | Rating: 5.0
44. Jillian F.
This place was absolutely amazing! It offered everything we needed and the friendly staff answered all our questions ( it was our first time at universal).

The pool was clean and peaceful. I stayed in lazy river courtyard the whole time because I assumed the one with slides would be filled with children. Only con to the pool was you had to pay for your rafts, a rental option would have been better.

The room was clean, spacious and provided mini fridge and safe. I was unlucky and got a far room so the walk was a hike... But this is also because they allowed me to check in over 4 hours early instead of storing my luggage! Very friendly staff!

There is a free shuttle to universal that I never had to wait more than 5 minutes for, if that.

The food there was average and not priced for the quality of food. I wrote that off as it was a universal resort. But also very convenient, same with on resort Starbucks!

when I was leaving I was renting a car to drive to Miami... I thought I was going to have to go to airport to do so but it was offered right on site! The guys name I believe was Taylor? He was also very friendly/ accommodating!

The store was a basic sum of the stores offered at resort which was good for things you didn't want to carry or last minute things!

I couldn't have been more happy with my experience, I hope to return! :)

25/10/14 | Link | Rating: 5.0
45. Elizabeth K.
Absolutely disgusting. Will not stay here again. The beautiful pool that other reviews mention is filled with hair. Elevators unreliable, leaving guests stuck many times during the length of our stay. "What cleaning service" would be a better review than actually mentioning the cleaning staff. Plants look trampled and tired. No dining area dress codes allow for guests to dine wearing swimwear and towels. Some people need rules. The guests here do.

29/07/14 | Link | Rating: 1.0
46. Aimee D.
A great hotel but they do charge for EVERYTHING!

Things to pack:

*S'more ingredients such as marshmallows, chocolate bars, graham crackers, and sticks
(price at resort $4 = s'more kit for 2 s'mores). Fire pits are awesome!

*big round float for lazy river (price at resort = $8). The lazy river is amazing. Better than great wolf lodge.

*don't forget goggles and sunscreen. Pools really are terrific. Water slide is a nice size and really fun, no lines! We spent a day just at the resort. They have plenty of clean, big towels poolside.

*beverages!  You are forced to buy resort cups if you want fountain sodas. The cups were about $13 for one day and you could refill.

Other thoughts:

*bowling was fun but pricey

* foosball table, ping pong tables, corn hole, added to the fun.

* 2 different movies each night were great for my kids

* we will definitely go back!

09/11/14 | Link | Rating: 4.0
47. Joon L.
Cabana Bay Hotel saved me from the hell that would have been the Nickelodeon Resort. Service was fantastic. Pools are excellent. The style is retro and detailed (right down to the lamps in the hallways). Shuttle service to Universal Studios was very convenient. Very clean. Only problem was checking in late at night. There was very little help in terms of bringing baggage to rooms and internet service was slightly inconvenient. Overall though, I highly recommend this beautiful hotel.

18/09/14 | Link | Rating: 4.0
48. Mike V.
This newly opened resort on the edge of Universal Studios theme park is a nice set up for traveling sports teams.  The suites can sleep 5-6, and the pool is located centrally to all 4 buildings.  The rooms & resort are a 60's theme & decor & the bowling alley in the lobby building provides a nice distraction.  The food here is very average.  You will need to leave the property, if you want something good, but that's most likely by design, since Universal's City Walk is close & most hotel guests will hit the parks & restaurants there.  Overall a decent place for the weekend or 1 - 2 nights, but go elsewhere if you are looking for more luxury.

16/07/14 | Link | Rating: 3.0
49. Kitty H.
Such a disappointment.  We decided to come stay for one night so we could get into the park an hour early.  There's a Florida resident special, rooms starting at $99.  We upgraded to a suite for $120.  
When we checked in there was a line and only 5 employees checking people in.  Considering there are over 1500 rooms you'd think they would have more.  It was an incredibly slow process for some unknown reason.  Employee was reasonably friendly but not Exceptionally so.
The room was ok, the suite being about the size of a regular hotel room.  Bathroom was spotless, beds were clean.... And well, the rest not so much.  The carpet needed to be vacuumed, the phone had what appeared to be Cheetos dust on it, and coke spilled on it.  The other phone was broken so we couldn't call down.  There was actually a Cheetos sitting on the nightstand.  Every surface was covered in dust.  Went to front desk, they apologized and said it would be cleaned.  Came back at 11 pm- not clean.  Called the desk using the grossly dirty phone, they said they could have someone there in 15 minutes to clean!  I said no thank you at this point- but wanted compensation.  After being put on hold they said they would comp half the charge of the room.  Sure enough upon check out this had not been done, although when I told the girl she automatically took off half the charge.
SO- we live in orlando, all this nonsense so we could get into the park early(Diagon Alley just opened).  Got into the park and guess what?  Only a couple of rides are open.  Not only that, but there are quite a few that don't open until an hour after the normal opening hour.  Unfortunately the Gringotts ride was not working and immediately the line was up to a 2 hour wait for as soon as the ride was working.
If the room had been clean it was totally worth the $60, I seriously feel badly for anyone who pays over $100.

18/07/14 | Link | Rating: 1.0
50. Lisa L.
What a fantastic time we had staying here for our Christmas vacation! It reminded me of a cruise ship, where the more you look around, the more you discover. It is new this year I believe, and sparkling clean. We loved the 50's retro theme and the fun colors in the room. We stayed in the Americana on the 7th floor, about as far as you can be from the lobby. I saw a lot of complaints on Trip Advisor about the long walk from this building, but c'mon, are we really that lazy? Its not like its a mile. And the people that said they got lost? They give you a map and draw all over it for you. We arrived very early in the day since we had a morning flight, and were worried about coordinating the late check in/luggage/getting to the park issue. Upon arrival, we were greeted immediately at the check in counter by a young woman who was super friendly and informative, and told us that our room was all ready. What a wonderful surprise-it really made our day! She also offered us a closer or lower room if we preferred, but we stayed with the one we had. I like to walk a lot on vacation because then I can eat more! The room although not huge, was as tidy as can be and had a great view of their lazy river. We decided to swim a few hours and then hit Universal. The main pool is the one we tried first, which has the large white "high dive tower", and since this is the 2000's, it is only for decoration. It actually has a water slide running through it, with a waterfall blast at the end. The water was so nice and warm, and as clean as could be like the rest of the hotel. We then went to the smaller pool for a dip, and it felt even warmer. It was a beautiful sunny day too, in the 80's, music playing everywhere, even through underwater speakers, everyone looked happy...I wasn't exactly missing winter in NH.  Our final swimming spot was the lazy river, and while you can buy a tube from the shop set up right next to it for a reasonable enough price, you can also go in without one and let the current carry you. That is what we did: floated around, went through small waterfalls and passed by people squirting us with water gun fixtures. We then decided the temptation of Harry Potter's Wizarding World was too much to resist, and got dressed for the parks. Although they do have a walking trail, we decided to take the shuttle over this first time, and we didn't have to wait a minute for it. The shuttle back after the parks closed the first night was the only long wait, probably about a half hour. Although we didn't spend a ton of time at the hotel other than sleeping after the first day, we did explore around. The gym was huge and had all new equipment-it made me almost want to workout on vacation, almost. The arcade was big and very, very loud, worse than a casino. The food court had a million tables, and lots of choices for food. I got a burger and fries there but should've been more creative in choice since we all know how the theme parks burgers are. A huge bonus for my husband and I was the glorious Starbucks right inside the hotel. They also had a Universal gift shop, kids club, bowling alley which we never got to, multiple quick serve restaurants inside and out, games hiding everywhere-pool, ping pong, ladder ball, etc etc, most set up in white sandy beach areas outside. They had gas fire pits, a hot tub, and plenty of lounge chairs and sitting areas. We did decide to take their new walking trail back from the park one night too, and while they told us it was 1.2 miles, it was a breeze and felt like 10 minutes. It was beautiful too, walking by the tropical plants, seeing Universal in the distance....nothing like walking on my boring street. As a final note, while you don't get a fast pass with this hotel, the early admission to the parks is a great perk that is so worth taking advantage of. We got right on the Harry Potter rides that way, even though Christmas is the busiest time of year. We most definitely plan on staying here again considering the value, proximity to the parks, the cool and creative theme and awesome amenities.

04/01/15 | Link | Rating: 5.0
51. A S.
We experienced a never ending series of issues during and after our stay.

1. Checkin was quick enough but the woman checking me in couldn't even smile and seemed to be in a rush. Not a warm welcome at all

2. The pool area was closed for more than an hour and a half on a mostly sunny afternoon due to "weather". Lifeguards said Universal makes them close the pool for 30 minutes after lightning strikes. I'm fine with that for safety but when the sun comes back out and the pool is still closed more than an hour later, we have an issue. The lifeguards seemed perplexed as well as to why they didn't get an all clear call from Universal.

3. Because the pool was closed, we decided to have a drink. Every bartender we encountered seemed bothered to open a bottle of beer and make one mixed drink from the menu. Big lack of customer service skills. They all seem disinterested in their job.

4. Since the pool was closed and the bartenders were rude, it was back to the room for some TV. Our tv continued to turn itself off every 15-20 minutes. Maintenance was called twice. On the second visit the maintenance guy explained the tv's tend to freeze and have to be rebooted like a computer. The only way to do this is to unplug the power cord from the back of the tv, wait 10 seconds, then plug it back in. We became pros at this as we had to do it more than a dozen times over 3 days.

5. Setup charging privileges on my room key. This was great but they failed to mention there's a limit. Found this out the hard way when trying to buy food at Universal only to have it declined. Didn't bother to bring another payment along because we planned to use the card. We were able to call the hotel and authorize more, but it was an inconvenience. Also note that your key can't be used for lockers at Universal.

6. At check out I was honest when asked how my stay was. One clerk just shrugged her shoulders and appeared as if she was going to fall asleep. The other clerk offered to remove my parking charges. However upon return I see an unexplained charge from the hotel for an amount similar to the parking. Waiting for Cabana Bay to resolve this yet again.

It just seems that we couldn't go more than a few hours without yet another issue. Staff members don't seem to know what to do or don't want to do it. We have never been so happy to check out of a hotel. The only good things about this hotel are the shuttle service including they drivers (they were the only friendly people and knew more about the hotel and Universal than anyone working in the hotel) and the early admission to Universal was also nice.

Overall I couldn't recommend this hotel to anyone unless they are huge fans of Universal and want early admission and only plan to sleep at the hotel. If you want any resort amenities and friendly service, I'm sure you can find far better options in the area.

10/09/14 | Link | Rating: 1.0
52. Rayan F.
My daughter and I stayed at this hotel this past week.  It's a cute retro hotel with ok rooms.  The rooms were semi clean.  There was no attention to detail.  The staff were ok for the most part but we did encounter rude staff members when calling their star service and the cashiers at the food court.  We came from a Disney Resort hotel which was perfect compared to this hotel.  The bus service is outstanding to the park and it's within walking distance if you didn't want to take the shuttle.  I would stay again if I had little kids.  But for those that are adults going for a stay, I would choose another hotel.

02/03/15 | Link | Rating: 3.0
53. Aric C.
I loved this hotel! I visited just a few month after opening and I loved just about everything about this hotel. The decor is straight out of the 50's and the layout of the hotel, even when at full occupancy (as it was the last 2 nights of our 5), it still did not feel crowded.  Both pools are large and the lazy river was very clean, even with all the sand, and the outdoor bars cocktails were perfectly mixed. I'm curious how this hotel will hold up over a few years being Universal value hotel.  I do plan to revisit and see for myself a year later.

18/10/14 | Link | Rating: 4.0
54. Oscar A.
Awesome place to stay. Large rooms and cool retro feel. Nice pool, quiet at night, and pretty good food. I will stay again for sure.

23/05/14 | Link | Rating: 5.0
55. Steven S.
I've stayed at my fair share of hotels and Cabana Bay really was a great experience. Out of the hotels in the Universal/City Walk area I believe this one to be the cheapest.

The staff were all very nice and accommodating. The hotel itself has a 1950's/60's vibe to it and reminded me much of the Brady Bunch. Really cool to "travel back in time" so to speak. This place has so much to do and to offer.. My favorite thing was the bowling alley inside the hotel. Such a fun time and great drink deals as well. The pool was great with plenty of chairs and space to feel comfortable. They even have a lazy river, though you do have to pay for your own raft. The hotel has a cool cafeteria style food court and a small lounge/bar area in the lobby. The bartender was really amazing and kind and even knew what we liked from back home without us saying a word! :) The hotel offers a free shuttle to and from City Walk that arrives every 10 minutes which is perfect when you want to grab a bite to eat or visit the theme parks. The rooms were really nice and cozy and perfect for our stay.

I'm already planning my next trip to FL and I plan on staying here again.

01/10/14 | Link | Rating: 5.0
56. Chaldea S.
I was honestly kind of hesitant to stay at a Universal Resort given that we only stay on Disney property during our trips to Orlando, but we were pleasantly surprised when we first arrived to Cabana Bay. It was nice, clean and all the staff were really friendly from the moment we stepped out of the car. We stayed here for one night in a standard room in the Continental building.. first issue we had was finding our room.

We followed the front desk clerk's directions, "you're going to go down this way (pointing) and will pass the gift shop and food court, and your building will be to the right".  To think a 7 hour flight was a mission, figuring out where to go was a journey in itself (and by this point, we were hungry and tired).  We went as we were told but there was no obvious "THIS IS YOUR BUILDING, GO HERE" sign. The signs to the buildings were small and on a little printed out paper, so naturally we passed them up. We went past where we were supposed to turn right and walked to the next building, and went up the elevator to find that we were in the completely wrong building. We went back down, looked across and found it. Oh but wait, we had another long walk down a hallway that really felt like forever while carrying all of our stuff, past the ice machine and another set of elevators to the very end of the building.. Womp. Our view was the parking lot. Nothing crazy but we weren't expecting much since we knew we weren't staying long..

Pros:
- Extra hour at Diagon Alley
- Clean room, friendly staff
- Close to Universal parks
- Free transportation
- Mini fridge
- Starbucks inside the hotel
- Late check out 12PM

Cons:
- LONG walks to the room
- Shower curtain smelled sour
- No free transportation from airport
- Not much to look at and see at night past 10pm
- The seats in the buses are leather.. I had a weird experience sitting on a seat right after someone who was wet (I don't know from what but I hope it wasn't sweat)

Overall our stay wasn't bad but it wasn't great either. Sad to say, we will not be returning to Cabana Bay. It felt like there was something missing.. maybe a bit of magic? We may be biased toward Disney Resorts.. This was just a-okay in my book.

12/10/14 | Link | Rating: 3.0
57. Tommie S.
Other than not offering a selection of different firmness for pillows, the experience was fabulous here. The staff, the rooms, the public areas, the complete package is here.

29/11/14 | Link | Rating: 5.0
58. Brittany D.
Wow
A new hotel
A new staff of people
Give me my breakfast now
Waiting 45 minutes for a meal
Pancakes cold and my stomach rumbling
Ciao
The theme was odd and cheesy
Black and white doesn't make me cheering
Old commercials holy cow
Fresh and new in a way yes
But an old age of racism and sexism
The need to bring back that time, how?
Move forward in time
Don't let it slip away in a line
I won't stay here again, this a vow

12/04/14 | Link | Rating: 2.0
59. Tyler S.
The hotel is awesome! I love it! But something that will put the stars down is food. I ate at Hot Off The Grill and the cook and server both were not interactive with customers at all. The cook took RAW meat out of the refrigerator drawer put it on the grill then went about his business...WITHOUT changing his gloves! I worked at a burger joint and in 3 other cooking jobs...THATS GROSS! I couldn't eat the burger. I was pissed off!!

05/12/14 | Link | Rating: 2.0
60. Ashley C.
After hearing all the positive reviews for this hotel I went into it with maybe too high expectations. The hotel itself is really nice looking, the retro theme is right up my ally and I throughly enjoyed the lobby and all the fun amenities. Then I got into the room. The room itself is nice, but the people staying next to us had at least 4 kids in one room and we could EVERY word, every cry, every thing going on in their room. It was around 10pm when we decided to go down to the lobby and ask to change rooms. I must say that the girl that helped us behind the counter was very nice and helpful, and was able to get us into a new room. She did mention though that it was a "family resort" and something that should have been expected, but then mentioned that the noise level complaint was one she got frequently since the walls weren't sound proofed. I would think that a "family resort" over any resort should have rooms that have some sort of noise cancellation! The new room proved to be quieter, but I could still hear the room next to us brush their teeth and cough occasionally. For the price I paid I can't justify recommending this resort to anyone. The walls shouldn't be so fine as to hear the person in the next room coughing! Final straw for me was my realization that I left my favorite beanie in the room after checking out. I called lost and found and had to describe to the person helping me what a beanie was, and wasn't even asked what room number I left it in. After being on hold for maybe one minute max he came back and said, "nope it's not here." I hope whoever found the beanie is enjoying it, and as for me, I will not be back. Extremely disappointing. Save your money and stay off property, you will probably enjoy a much quieter nights sleep.

15/01/15 | Link | Rating: 1.0
61. Turner A.
Great value for the money.

We loved the attention to detail to the retro retro styling.  Hotel was clean, pretty comfortable, some great amenities for the price.  Both the walk-way to Islands of Adventure and the busses to CityWalk made the getting around really easy.

The staff was fantastic.

Our only real complaint was the onsite "diner" which was little better than cafeteria food, and way too expensive for the quality of the food.  I did appreciate the onsite Starbucks from some early AM coffee.

Would definitely stay again.

25/12/14 | Link | Rating: 4.0
62. Sarah R.
We stayed at this hotel when it first opened, so I have to cut them a little slack for not being fully on point. The wayfinding in this huge hotel is difficult, and increased signage would help. Also, a schedule of children's activities would be helpful upon check-in. We booked a poolside room, but it ended up being on the second floor and there was no way to get outside. What's the point in paying for poolside when you can't get to the pool directly from your room?

24/11/14 | Link | Rating: 3.0
63. Johnny L.
My spouse and I stayed here for three nights, and we loved the place. The decor is a wonderfully kitschy retro-60s scheme with lots of bright colors and mid-century modern furniture.

The shuttle buses to Universal Orlando were almost always available right away; I think we only had to wait for a bus one time. Walkway to Universal was nice to do once but kind of a long distance (took about 15-20 minutes). My only complaint with the location is that it's pretty isolated from the surrounding area; unless you have a car or get a cab, you're not leaving the resort. I guess that's probably the point, but living in New York, I'm used to the idea of being able to walk places.

Room was furnished well enough; one complaint was the incredibly squishy pillows. I eventually had to stick one of the throw pillows underneath my pillow in order to provide some support.

My only real issue with the hotel was the diner area: the food was overpriced and not good. We didn't try the other food options (the bowling alley or the bar), but I can't imagine it would have been much better. Food at the theme park was no better; the only good meals we had were at Citywalk.

Also, we were rudely awoken at 4:30 one morning by some sort of alarm that kept going off for about 15 minutes. No explanation from the staff, but I overheard one of the other guests saying that the staff told her they couldn't shut it off.

Aside from those issues, this hotel is a great value if you're going to spend some time at Universal Orlando. If I were to come back, I'd definitely stay here again.

27/12/14 | Link | Rating: 4.0
64. John C.
Starting with checking in, one parking attendant directed us to park to the left of the island in front of the lobby. As my family & I exited the car, another attendant said we cannot park here, directed us to park somewhere else, then walked away before I could ask a single question.

At the front desk, the lady was less then knowledge.  After she handed us our room keys, I asked if the keys were good for charging purposes. She said no. I would have to leave a credit card. I presented my card & received an expression that conveyed my request was troublesome.

The rooms were beautiful and clean. The cleaning staff was quick & courteous. The only comment I would make was on the microwave.  It's mounted in such a way that opening and closing the door is difficult. The bus drivers were very cordial and the parks were fun.

On Wednesday we decided to rent a cabana by the pool.  The pool attend could not have been less enthusiastic or helpful. After collecting our payment, he pointed across the pool and said our cabana was over there, then pointed at the towels over in another direction and left. For the price, he could have at the minimum,  walked us over to the cabana and removed the chain. After we removed the chain and the cover from the TV from the cabana, which we assumed was ours, no employee approached us for an hour. Then we were told we were in the wrong slot and had to move. In the new cabana, the garbage pail had not been emptied & the lounge chair had bird droppings on it. Also, this was not at 8am opening, but at 10am.

At noon my wife went to use the poolside bathroom.  It had not been cleaned. Finally, at 3:30pm we were asked to leave by the lifeguard as per rain. This was the first employee to check in on us since our pool attendants initial visit at 10am.

Overall, it's a nice place but the staff lacks training.

02/07/14 | Link | Rating: 2.0
65. Kelly C.
I do not even know where to begin.
I love this place and am sad that my boyfriend and I were unable to extend our trip another night. Hansel tried his hardest to get us a room for an extra night after we spent a long day frolicking around The Wizarding World of Harry Potter, but Cabana Bay was booked solid (and for good reason).
Do not be hesitant to stay here just because this is a "value" resort. This is one of the best places I have ever stayed in. The room and facilities were phenomenal.
The icing on the cake was the BOGO pizzas they have waiting for you at 2 am after stumbling off the shuttle from Citywalk. You can sit and enjoy your pizza and roast marshmallows at one of their outdoor fire pits until wee hours of the morning without worrying about being reprimanded by staff.
I wish we had had time to utilize the bowling lanes, arcade, pool, and lazy river. Even without being able to experience these things we still enjoyed every minute of our stay.
Stay here! Or don't, because I would like the opportunity to stay in one of their 1,800 rooms again.

17/10/14 | Link | Rating: 5.0
66. Francesca And Robert V.
This review is based on our stay in early October 2014.

Pros:
- Shuttle!!!
We originally considered other non-Universal hotels/resorts that were cheaper and offered shuttles, but shuttles that only ran a couple times a day. We were ecstatic to have ended up picking Cabana Bay because the shuttles were amazing; we never had to wait more than a couple minutes for a shuttle, and were able to go to and from the park to freshen up as much as we wanted. This feature alone made it worth paying a little extra.
- Brand new.
Because this was a new hotel, everything was clean, sterile, and unstained which is more than we can say for some of the other hotels we were considering.
- Amenities.
Between the pool, lazy river, bowling alley, bars, fire pit, and gym it was hard to find time to do it all. Also all clean and kept in order.
- The theme.
He loved the super-styled 60's theme. They kept it up all across the hotel down to the uniforms and played old commercials in the cafeteria. The front had old cars parked out front as well.
- The room.
Fit the theme, always spotless and cleaned frequently,. Nothing to rave about, but definitely no complaints. Some may recommend to pay more for the view of the pools, but you're going to be so busy with all the activities you won't even notice.
- Early "Diagon Alley" admission.
As people who came pretty specifically for Harry Potter world, this was great to have especially with the Gringotts ride. We went in October when the park was pretty slow overall, so early admission wasn't totally needed; we could see the value during peak season.

Cons:
- The theme.
She hates 60's-related things, so it was a little tacky but still fun.
- Children.
Obviously this is a family resort, so children are going to be everywhere. We expected it, but it was still slightly annoying to have kids running around at 11pm especially near the fire pits when we're trying to relax and even more so when we couldn't even get into the one hot tub the resort offered because it was full of 5-13 year olds splashing. This is definitely catered to families more than couples, but we knew this.
- Food.
The food options were very cafeteria-oriented: fries, burgers, pizza, etc. If you're looking for something a little nicer, you'd have to leave the hotel. (On one of the super-frequent shuttles.)

14/11/14 | Link | Rating: 4.0
67. Christopher Dean L.
Spent a beautiful weekend in Orlando with my girlfriend at the beginning of April. We enjoyed how close the parks and city walk are, busses leaving every 10 minutes or so and there was always a second bus waiting.

The pool area was great, complete with a small game area where you could play pool, corn toss and ladder bowling. The pool bar had a large variety of drinks although the service was HORRIBLE. With only a few people in front of her, my girlfriend left for approximately 20 minutes to get us drinks. I went myself later on for round 2, with 3 staff members behind the counter serving 3 guests, it still took 10 minutes to crack open two beers.

We stayed in the poolside family suite. The room was cute, very colorful, a bit small, but big enough for my girlfriend and I. I'm not sure I would want two kids running around in that tight space though.
The sink, the shower and the toilet are all separated which I loved. I was able to take a shower while she got ready.
The toilet door though, was the most awkward part of the room. You can't open the door while standing anywhere in there. You need to stand either on the bowl (which I wouldn't recommend) or stand in the half foot space between the bowl and the side wall :S
The kitchen area was very nice although it was of no use to us, I'm sure it would be useful to a family who wanted to keep drinks cold in the fridge or microwave leftovers from their dinner at city walk.
The bed was the worst unfortunately. We didn't spend the whole time in bed obviously, but the bedsheets were like sandpaper (obviously new sheets but still). The comforter was also rough to the touch and ultra thin and weightless. Just not what I'm used to.
The comforter was not the only thing that was paper thin, unfortunately I could hear the people in the room next to us (talking, TV, shower). I was woken up by the sound of the pipes and this "steam" sound we couldn't identify.

Overall I enjoyed our one night stay. Even though I have many complaints, the hotel and lobby was beautiful. Great for families. I'll be curious to see the other part of the resort once it opens.

25/04/14 | Link | Rating: 2.0
68. Xinying Y.
Very good location, convenient transit to Universal Studio. The room looks nice, and the cafe is pretty good. However, the room service disappointing.Towels weren't changed and my clothes was messed up in a very untidy way. Table wasn't clean at all. eh

25/12/14 | Link | Rating: 2.0
69. Keith W.
Decent Hotel and service loved the decor, but I saw 2 fights at the pool while I was there.

17/12/14 | Link | Rating: 3.0
70. Matthew P.
This place is awesome. Almost don't even have to leave the resort. They have a bowling alley, gym, food court, starbucks, bars. The pools are amazing. Heated pools which is nice cause the weather outside was freezing, 50F. They have slides going into the pool. And they stay open till 11pm with bars walking distance away and fire pits around the pool to lounge around. The beds in the room are real comfy, they are nice. They have shuttle service to and from the parks every 10mins and last one comes back at 2 am, so you can party at city walk and don't have to worry about driving. I will definitely be staying here again next time I'm in Orlando.

30/11/14 | Link | Rating: 4.0
71. Kim C.
Moderately priced hotel with a great location. Rooms are standard nothing more but considering the time you are in your room it was clean and well maintained.  Food was ok again nothing great. We ate at Universal Studios most of the time. Nice pool and lazy river. Staying there will only get you early entry into the park does not include the express pass as the other Universal hotels will. Shuttle was great going between the park and hotel. If going to the park for early entry you will need to get in line for shuttle by 7:30am or you will be waiting in a long line with everyone trying to get in the park by 8:00am. Hotel is very spread out may want to ask for the continental or Americana wing if walking is a concern. Both of those wings are a closer walk to the shuttle, pools and food court.

11/03/15 | Link | Rating: 4.0
72. Holly H.
Needs better customer service. Family suite was small considering it's supposedly accommodates six people. Pool, gift shop, arcade, bowling alley, speciality cocktails were all wonderful. I liked that they show old cartoons (without sound :() in eating area. They do not offer healthy food and everything is pre-made and heated up when necessary. Very family friendly place.

02/07/14 | Link | Rating: 3.0
73. Suzanne B.
Is it possible to leave 0 stars? This hotel was awful. The only redeeming factor was early admission to the parks. On our first night here, the room we were given had no window curtains. And faced the parking lot! We were told that no other rooms were available until we asked to speak to management, and only after they sent someone up to confirm that the room did in fact have no curtains, we were moved to a different room. Our second night, in the new room, I dropped my glasses between the bed and the night stand, only to come up with a pair of DIRTY MEN'S UNDERWEAR. Just disgusting. I immediately complained to the manager, the same manager from the previous night,  who proceeded to only give us a voucher for a free breakfast.

I do not recommend this hotel.

19/01/15 | Link | Rating: 1.0
74. Lizabeth B.
My friend and I stayed here during April.  Hotel is new but some things they did not take into consideration.  One - the bathtub is dangerous.  It's slippery!  If you want to wash your feet you had better sit down or you might fall.  No mat, no anti-slip pads.. nothing but a little swipe with sandpaper in 2 spots.  The bath area is small and has no fan, it's stuffy and damp, how are you going to keep mold from growing??  Two - the food is terrible and overpriced.  The cafeteria had only one person working and with families full of kids trying to pay it was a madhouse.

They were filming The Apprentice on site at the time and guests were swept to the back of everything.  They would not let us even park in front to check in!

For $250 dollars a night I expected better.  As they claim it is an "on site" hotel... well be ready to ride a bus because you can't walk to Universal from the hotel.

Slow internet, but I'm sure they wanted to you pay to upgrade to their "premium service".

26/04/14 | Link | Rating: 1.0
75. Nancy U.
My boyfriend and I stayed here in July when the Harry Potter ride first opened.

The hotel only had a few days that it had open and so was good for me. the room was super clean and the bathroom. We can see the park from our window. the only bad thing is that it was raining so we didn't get to experience the pool.

but we will definitely stay here again.

27/08/14 | Link | Rating: 5.0
76. J M.
Just back from Orlando! This place is great! reasonable prices (for on property), great shuttle service, early admission which saves u from waiting forever for HP rides, fantastic pools, friendly staff! Highly recommended!

04/04/15 | Link | Rating: 4.0
77. Hannah I.
I had to come to Orlando for work as I do a few times a year - I have stayed in MANY hotels - Even the expensive on Disney Properties - I like the fact that for $140 a night I had a little kitchen that and a fridge - Once my sister and 2 children arrived - the little kitchenette was AWESOME. I will say it was a bit Howard Johnsons meet the drive in movie theatre. Thought I thought the colors were fun. The bowling was WAY expensive but also very convenient and colorful. I found this hotel was spot on for the money and wasnt just some OLD motel converted. Plenty of room (My sister slept on the orange coverter couch. I slept on the queen with my daughter and my son slept on the other - THere were USB charger outlets which were convenient. My kids LOVED both pools and we sat outside and watched a Harry Potter Moviea. We loved it.
I think the real reason for my 5 stars is the courteous staff. I had equipment shipped there and they got it for me quickly the maid service helped and opened a door for me and all around everyone was VERY professional.
This is a nice place to stay for a family of young kids - The diner was pretty affordable as well. Not Disney  over priced ammenities - Compared to the entry level of those hotels - This was a dream!
I would have liked if Starbucks delivered though LOL :)

28/01/15 | Link | Rating: 5.0
78. Evelyn V.
I will turn blue in the face talking about the cabana inn beach resort. Great place. Music plays everywhere you go. Bowling a gym a gift shop ! We had to extend our stay when our teenage daughter put a sad face when we said one more day. Keep up the good work. And God willing see you in August 2015!!!!

21/08/14 | Link | Rating: 5.0
79. Laura S.
Stayed here over the weekend. We didn't go to the universal parks but used this place as a midpoint between Legoland and the airport. It's a very nice resort for families. The shuttle service to the park is reliable and fast. If you want a nice walk take the Garden Path to the Universal City Walk. It's about 1.1 mile of paved walkway with beautiful landscaping along the way..very pleasant walk!  

The rooms are comfortable and clean with a retro look but everything was updated and modern. We stayed in a tower suite.  The refridge was spacious for a hotel room.  There was plenty of storage areas if you're going to stay a few days.  It was too cool for us to use the pool area but it was clean and well maintained. There were fire pits to roast marshmallows in the evening and family movies on the lawn.

One drawback was the lack of eating options. The Bayliner Diner is really a cafeteria style eatery.  The prices are a bit high but it is a resort so I guess that's expected. If you don't want to pay those prices, you may want to stop at Walmart on the way in and stock that nice room refridge..

19/01/15 | Link | Rating: 4.0
80. Dave N.
Stayed for three nights in March 2015 in a suite in the "Continental" building.

Pros:
- least expensive of the "on property" Universal resorts
- brand new at the time I visited
- very, very clean.  Spotless
- nice pool areas with plenty of seating, good water features and great bars (I loved the bars in this place)
- Diner was pretty good.  On property Starbucks is nice.
- helpful and polite staff.  It was a problem free visit
- kitchenette is usefully designed
- I personally really like the pervasive late 50s early 60s "space age" / googie / pastels decor.  The theme is seamless, well thought out (even the names of the various buildings) and fun
- bowling is fun!

Cons:
- no complementary express passes as is the case at every other on property hotel.  Purchase a couple of express passes (which are essentially mandatory as far as I am concerned for Universal parks) and suddenly all of the savings from the cheaper room rate are gone.
- low quality finishes throughout the hotel rooms: lots of laminate, plastic bath fixtures, cheap bedding.  It fits with the theme but we'll see how this looks after a couple of years.  I suspect it will be falling apart a bit.
- a bit further of a walk to the parks than Royal Pacific or HRH.  It would be a bit of a hike.  The resort shuttle was always quick, but walking into the parks is always a nice option.
- the arcade is awful and overpriced
- constant noise.  Music blaring at almost all times (pretty good music, but still...).  Just fine if you are tolerant, less so if noise bothers you
- thin walls.  We could hear everything happening in the neighboring room.  Everything.

Overall, a good options for families and those on a budget.  However, if you plan on getting express passes, pop for one of the more expensive options.  The Royal Pacific, HRH and Portofino are all much more expensive, but have complementary passes and are much nicer overall.

31/03/15 | Link | Rating: 3.0
81. Cristina B.
We spent 4 nights. When we first arrived our first room had dirty comforters with fresh chocolate stains, feces on the wall in the bathroom, smudges on Tv and sliding glass door, pizza sauce all over the phone. We promptly made our way back to the lobby where they gave us a different room. This one was pristine. So even though we got off to a rough start the rest of our stay was epic. You really felt like you are being transported back in time. I felt like a little kid again, finding little comforts from my childhood here and there. The place is so beautiful, no detail spared. The lazy river was amazing; a good size, the best swimming experience of my life. Even if we don't come back to Universal I definetly want to stay here again. I LOVE this place,  I want to live here:)

16/09/14 | Link | Rating: 4.0
82. Joe M.
Great brand new hotel ,service was awesome,fast and courteous check inn,great gym,food...here comes the but part :-( pool areas where a MESS!! Main pool with slide at waiting smelled like urine!! Not a lot of staff walking cleaning..lifeguards whistle happy about kids having fun BUT not about adults having beer and other cocktails IN THE POOL!! A people would spill it in the water and my child would smell like beer!! Only thing that's  gonna keep me from coming back!! 10:30 am Labor day and the Lazy River is NOT OPEN!!! must have been all the beer or poop in there!!

01/09/14 | Link | Rating: 3.0
83. Kellie E.
Very pleased.
The lazy river was the best. Shuttle buses to the park for HHN were prompt and not overly crowded like some other buses headed to the parks. The rooms were nice and there was plenty of room in the rooms. .The beds were a little firmer than I like but it was still a great stay. Breakfast Monday morning was great. A pretty good variety right there on property at a reasonable price actually. I have to admit that if for nothing else I will stay here again because of the Lazy river. The pool was great as well. I really don't have a complaint at all about this resort. I look forward to checking out more of it when we return.

27/10/14 | Link | Rating: 5.0
84. Amanda A.
A great family resort without the resort fees!  Shuttle is fantastic, rooms are clean, the pools & lazy river were perfect.  Good food choices & wonderful staff.  We will be regulars here.

20/04/15 | Link | Rating: 5.0
85. Greta S.
I stayed here with my family of 6 for three nights recently because of its short distance from Universal Studios and it's bus shuttle service to the theme park. The hotel lobby was beautiful and everything looked clean. Keep in mind that the hotel is very new, so it should be looking in good shape.

The staff members we encountered were all incredibly friendly and helpful. The hotel room we stayed in was colorful and clean, and included the usual amenities: shampoo, conditioner, soap, a coffee maker, and a mini fridge. There were two tvs and a couch with a pull out bed, which was actually very comfortable.

The pool and lazy river are amazing! There are two huge pools, one with a water slide. The lazy river was a bit smaller than expected but still fun and unique to this hotel. Pool opened til late at night. The gym is another great feature of the hotel. It includes several different exercise machines, free weights, mats, medicine balls, a water machine, and even a scale to weigh yourself!

Definitely a great experience!

18/08/14 | Link | Rating: 4.0
86. Sarah C.
What a great hotel! The decor is just the cutest, we stayed in a family standard room and the kitchenette was perfect, the suite was nice and roomy, and most importantly, the room was perfectly clean!
The pool area was incredible, although we were disappointed that the poolside movie was cancelled due to the chilly (55 degrees) weather.
We also had dinner at the Bayliner Diner, as well as breakfast at the Starbucks in the hotel, and both were very enjoyable as well as convenient.
I'll definitely be recommending and returning to this hotel! For the location, ambiance, and price, it can't be beat!

15/02/15 | Link | Rating: 5.0
87. Derek n.
This hotel is a huge disappointment for the money.  Given its price range there are many better options in Orlando.  I would absolutely skip this.  The rooms are cheaply furnished and don't have nice beds or linens.  Our shower was cold, the heater didnt work well, the room was stuffy and our mini fridge didnt work.   When i called the desk to ask why the fridge didnt work I was told by the lady that answered the phone that she couldnt help me.   Pass on this hotel. Bad service and bad value.

17/12/14 | Link | Rating: 2.0
88. Michael M.
Pros:  bed was comfy and shuttle ran often to parks.  Cons: pool view room consisted of two long narrow windows split in the middle by large expanse of wall overlooking courtyard.  Pool was not in our view.  Small room; ok for 2 but I would not want to attempt 4 in these rooms.  Bath towels are child sized.  There is no pay movie option and no TV guide available to see what there is to watch on TV after a long day at the parks.  To exit the parking lot, you have to use your motel room key card.  We did not exit until we checked out and only luckily had our key cards with us rather than throwing them away or leaving them in the room.  The front desk did not inform us we would need them to get out.  These sound minor but are annoying when all added together.  Not impressed.

19/04/15 | Link | Rating: 2.0
89. Felicia A.
We chose to stay at Cabana Bay during a mid-June trip to check out The Wizarding World of Harry Potter: Hogsmeade (a few weeks too early for Diagon Alley!). It was very convenient to stay on-site and the price was much better than the other Universal hotel options. Buses ran frequently up until 2 a.m., making getting to and from the park a breeze.

It's clear that the hotel is geared toward families, but adults on a getaway will enjoy the place as well. The 50s theme is well-executed throughout the resort, and added to our enjoyment of the place. When we visited only the motel-setup side of the resort was open, so our room featured a living room area (convertible couch/bed) with a small dinette area. Good for folks trying to save a few bucks by preparing a meal or two on their own!

The only negative we encountered had to do with staff training. It was very apparent that the staff were very new, as the front desk staff didn't seem to know what to do when the park tickets that came with our vacation package wouldn't print from the kiosk. We ended up having to wait until the morning to talk with someone more experienced at the park itself, which affected our place in line for the early entrance to Hogsmeade. We still saw everything and lines weren't too bad, but, at the time, it was frustrating that it didn't get solved at the hotel.

Luckily, we were given free drink vouchers at the front desk for our trouble, which we took advantage of at the in-hotel bowling alley. Food was good and the bowling was fun. Again, bartenders and servers were clearly inexperienced, but were otherwise very friendly and helpful.

It's clear Cabana Bay Beach Resort has a few things to work on, but I imagine that, in time, it will be up and running like a well-oiled machine. Fun, convenient option for Universal guests young and old!

09/07/14 | Link | Rating: 4.0
90. Eddie D.
Stayed here for 4 nights in November.   Awesome hotel, put the Disney hotel we stayed at the days before to shame.  Clean rooms, great wifi,  super friendly staff.  The movie by the pool, the bowling alley, and overall atmosphere were great.   The store was nice too - easy way to pick up Harry Potter stuff!

Next trip, we'll skip the Disney hotel and just stay here.  Very relaxing place to stay.

16/11/14 | Link | Rating: 5.0
91. Misty C.
What a cool hotel! The lobby is breathtaking & the rooms are new & clean! The staff was friendly & accommodating... We are pretty low maintenance guests so there wasn't much we needed from them anyways. I wasn't in love with the $10/day parking fee but the shuttle evened it out since everyone in my group was drinking so we couldn't drive the car to the park. Wish we had been staying there longer to take advantage of the awesome pool area but we did enjoy the bar & the Starbucks. Can't wait to go back!

29/07/14 | Link | Rating: 5.0
92. S T.
Pros: new hotel on Universal property; affordable.
Nice, clean, huge pools
Pizza from Delizios is amazing!!
The hotel has two huge pools with lifeguards.

Cons: pool bars were expensive & there wasn't a large food selection. We ended up ordering pizza two nights in a row & having it delivered to the pool bar.
The only place to have food and alcohol in the same location is the bar inside the bowling alley. The hotel is gigantic square footage-wise. But the bowling alley bar is teeny tiny.
The elevators are not easy to find and aren't in user-friendly places.
Pool amenities are separated. One pool has lazy river. The second pool has the hot tub & water slide.

Undecided: resort is retro 1950's. It felt like I was living somewhere between "Leave it to Beaver" and the "Flintstones".
They have a large diner, which is cafeteria style. You can't help but smell ketchup when walking through.
Wear your walking shoes--the place is huge! Be prepared to hike your luggage to another planet.

27/09/14 | Link | Rating: 4.0
93. Greg B.
The family rooms are comfortably nice for up to 2 adults and 1 child, with 2 queen beds and one couch.  Fridge has no freezer option.  Microwave is useful.  The decor of 1960s are deco is pleasing.  

Some showers have no door, just a curtain to keep in water.  

Shuttle bus to City Walk is super-convenient, leaving every 10 minutes and stopping right next to the escalator up to City Walk entrance.  No shuttle to/from airport means you will be spending about $50 on a taxi each way.  No express pass offered at this hotel.

In 2016, a new Lowe's hotel will be opening nearby, with a tropical theme, adding to the options.  

The friendliness and helpfulness of the staff is inconsistent.  For the most part they don't want to be bothered.  The guy who held our bags acted unfriendly until I tipped him 2$.  Then he suddenly treated us like long lost family members.

The pool areas looked so cool, but we were at the parks all the time so we had to miss them.  Four days was just not enough for us to enjoy the area.

19/09/14 | Link | Rating: 4.0
94. E.C. K.
The hotel is clean and super cute! I really enjoyed the theme. It's a newer place with nice rooms and beautiful pools. It's the food that I had a problem with. The diner was quite sub par. The eggs tasted old, and it was really overpriced for the poor quality. And what kind of hotel doesn't have complimentary coffee in the lobby? 20$ for breakfast and it doesn't when come with coffee.
I'm giving Cabana Bay 4 stars as it is incredibly close to Universal Studios and does have a shuttle going to and from, the rooms are cute and it has a lot of amenities, but the food was over priced and not good (in fact we ended up going back over to City Walk for most meals). Stay there, just don't eat there.

11/11/14 | Link | Rating: 4.0
95. Mike B.
Cabana Bay is Universal's newest resort, like the others it is managed by Loews Hotels. It is pitched as a value resort, but I think it's more on par with moderate resorts in the area. We stayed for a week last week and had a great time. To be perfectly honest, the main reason we chose Cabana Bay hinged on it being a Universal resort which allowed us to get into the Park, specifically the Harry Potter section of Islands of Adventure, an hour earlier than the throngs of people. The resort is nicely themed like a 1950s/60s motor lodge.  The rooms were big enough for the four of us, but we could have easily taken the other two kids and stayed in the same room comfortably (we usually travel with all 4 kids). The resort is only a short 5-8 minute bus ride to Universal. We never waited for a bus, it seemed like there was always a bus at the stop at either end. This made it very easy to go back to the resort and take a dip in the pools mid day and make it back to finish the day in the parks in the late afternoon. The pools were great for the two kids we took with us for this trip and the zero entry pool would have been nice for the two younger kids. The slide was tame enough for kids of any age. One drawback to the pool complex was at the lazy river, you have to pay for your tubes at the lazy river - that's not cool. The cafeteria was decent, typical Orlando hotel fare and about the same price as the others. We found the onsite Starbucks was open early enough for us to catch the first bus over to the parks. It had some great breakfast sandwiches and very reasonably priced. Defiantly would recommend and will be back.

28/03/15 | Link | Rating: 4.0
96. Alia M.
My family is here for spring break. We have been Disney annual pass holders for years. Decided to try out universal four days and then Disney the rest of the spring break. We drove 14 hours. Checked in at 4 pm. Got to the room which was very nice but the shower curtain smelled like mildew because there was no plastic liner and the fabric curtain was wet. Called to have it changed. Waited about half hour. The guy changed the fabric shower curtain and left. We still do not have the plastic shower curtain despite me calling three times and waiting now over an hour. .... I called and asked to speak to the manager. She said she would get in touch with the housekeeping manager of the floor. Getting close to two hours and still no shower curtain. Called the service desk again and the guy actually told me' are you waiting to take a shower before going to eat' um yes 'we've been in a car for 14 hours ' Had to move our dinner reservation back because we would like to shower after our long drive. So far not having a magical experience. Starting to regret buying the annual premier pass for the entire family here at universal. This would never happen at Disney. I am so so so disappointed and it's our first night here. It's now 7:10 pm  still no shower curtain lining :(

02/04/15 | Link | Rating: 1.0
97. Hoilda B.
We booked this hotel for the summer for 4 nights. It's the newest addition to the Universal Studio Resort. Its close to the Universal parks with back to back transportation to and from the resort till 2.00 am

The hotel is really nice from the lobby to the rooms everything is detailed to the 60's theme and very colorful. The rooms are pretty much like a standard room of any hotel  perfect for a family of four. Love the lobby area from the gift shop to Starbucks to the dinning area with spacious seating area and different foods to choose from even a salad bar. Above the lobby you will find the arcade,bowling ally,bar and play area, great for when you stay in. All pool areas are very nice and one of the areas even has a small lazy river.I also loved the fire pit they have at night around the seating area outside.

There was a couple of things I wasn't to happy with for example the long wait to check in, it took about 45 mins. I also was very unhappy with my room I booked first floor pool view and I couldn't  see the pool. I did mention it  to the front desk and they were very nice to credit my account, also the pool area and stores close early so if you like to stay up late you pretty much don't have anything to do after everything closes unless you head to  City Walk.

Overall the stay was very nice the staff was great and the prices for the rooms are awesome ,compared to all the other Universal Resorts. I already booked a new reservation for December.

16/09/14 | Link | Rating: 4.0
98. Nik S.
Excellent hotel for the family!! We loved the retro decor and all the fun activities during our stay this thanksgiving week! Looking forward to our next visit in the summer so we can check out the pool.

29/11/14 | Link | Rating: 5.0
99. Anna S.
Pretty great hotel. Visually pleasing & super clean. Love the 60's theme! Pros-super comfy new shuttle buses run regularly to Universal,  awesome on site "cafeteria style" eatery.  Cons-expensive on site parking (aren't I already paying to be here? Now my car has to pay too, lol?) & beds are uncomfortable.  Nice new tv's of course. It's worth a visit just to experience the atmosphere!

21/10/14 | Link | Rating: 4.0
100. Jaime S.
Although the rooms/grounds were nice, the staff was not. It was like pulling teeth to get any information from the staff. They were friendly, but short and rushed. We also deliberately booked the hotel the get into Harry Potter an hour early, but didn't, because although we were waiting for the shuttle at 745am, we didn't get to the park until an hour later because of the lines.   We got "upgraded" upon arrival to a poolside room on the 7th floor, but it was REALLY loud until after 10pm with music and movies blasting. The food choices were AWFUL. You really can't eat there.
However, it was REALLY new and REALLY clean which was great and the free wifi and shuttle were a huge plus. The pools were great too!

11/03/15 | Link | Rating: 3.0
101. Casie H.
This hotel is nicely decorated and I liked the food court (just like Disney value resorts). I stayed in a too-small "suite" with three friends. I would not do that again (no offense to my friends; it just wasn't enough space for four women). Plus the bathroom is central so if someone gets up at night, everyone is woken up. In the morning we did not have to wait on the bus to the park and in the evening we waited just a few minutes. Better experience than with Disney buses. If you don't need a fancy hotel experience, stay here.

Oh and they have fire pits for marshmallow roasting. Cute detail, but bring your own s'mores ingredients. You can buy ingredients at the hotel, but you'll pay for it.

11/03/15 | Link | Rating: 3.0
102. Katherine C.
Cool 1960's theme, but I would not stay again. The temperature was frigid in the rooms and the halls. We asked them to heat up our room (one of us got sick) and they could not adjust the temperature. The maids cleaned the room, but were not careful with our things (one of our possessions was broken when we got back to the room). The price was a bit too expensive for the quality of the stay. Early admission to the parks is a joke, and is not worth the extra cost. I liked the layout of the room, but one last complaint: bugs in the room. Apparently they're just part of the local scene, but they look like cockroaches. The pool was large but due to the set up is shady all through the day. I came to Florid for sun, not for shade.

16/02/15 | Link | Rating: 2.0
103. Jacqueline E.
Beautiful hotel and so much to do. The only thing I do have to say is that I wish my bathroom was cleaner. It had a weird smell. Other than that this hotel is so nice.

27/02/15 | Link | Rating: 3.0
104. Chris W.
4 stars for value (price) and theming

Decor: 50's theming is cool and fun

Perks: Early entry to Harry Potter world, which alone is worth staying on-site since that place is a mad house during the day. Free shuttle to/from CityWalk that runs continuously all day long.

Room: Stayed in a family suite (upgraded for free);  theming is cool but room is small. Bathroom has the vanity outside and two small closet like rooms, one of the shower and one for the toilet. Did not like the bathroom setup at all.

- Bed: the mattress was fine, the pillows were fine, but the blanket was horrible. It was like a scratchy old bathroom towel or welcome mat you put by a door.

Problems: it's a brand new hotel and some of the lights wouldn't work and the fan in the bathroom was broken. All hot water is gone by 8am so either get up very early or take a shower with cool water.

The price is great and you get early entry to Harry Potter stuff, though you do not get unlimited Express Lane like you would with the other on-site hotels. The walk from the shuttle stop to the resort entrance isn't terrible but at the end of the day, especially if you spent multiple days at Universal, got to be very annoying. I wished we had stayed at Portofino or Royal Pacific because their water taxi shuttles dropped you off much closer to the resort entrance. AC on the Cabana buses was broken so they started using other buses (from the nicer resorts) after lots of complaints. Those other on-site resorts not only had nicer buses but they had the water taxi option which would've been more fun and resulted in less walking to the main gates of the parks.

My recommendation is to go with one of the other on-site hotels. You'll pay more but it would be worth it. This was still nice and no major complaints, but things would've been better with another on-site hotel. Still...this is probably better option than any of the off-site non-Universal hotels nearby.

05/11/14 | Link | Rating: 4.0
105. Eva M.
Loew's hotels did a swell job bringing the 1950s retro theme to life at Cabana Bay  located within Universal Studios property. My girlfriends and I went for a weekend getaway during high season (Spring Break/Grad night) and we still managed to have a great time even with the heavier traffic. The rooms aren't huge but we accomodated 4 women comfortably, considering that the family courtyard suites also have a pull out sofa for your convenience.

The decor is adorably kitsch with everything from yesteryear's Zest soap and Alberto V05 shampoo all the way through my favorite part of the hotel which were the Atomic Tonic lounge outside by the pool and the Swizzle lounge located inside.

Onsite Starbucks helped keep my friends that function solely by way of caffeine quite pleased and the Bayliner Diner had an array of snacks and food. Prices were a bit higher than I would have liked for the atmosphere but I suppose it is to be understood given the tourist attraction Mecca that is Orlando between Disney and Universal.

The pool area is great, big enough to accomodate a bunch of kids and still have private cabanas available to rent for intimate parties. It came complete with a great slide and a small section with outdoor games like corn hole, billiards, and hula hooping. Retro painted Shuttles also available between City Walk, the parks, and the hotel as part of the package for staying on Universal property.

Overall I would absolutely recommend this hotel to a friend and actually look forward to staying here again, hopefully soon. The staff was quite friendly and the place still smelled brand new. Hotel beds were comfy and the overall decor deserves an A+.

16/04/14 | Link | Rating: 4.0
106. Paul W.
I stayed here this past weekend, and loved everything about this place.  Before coming here, I looked at the photos online and was a bit worried; I saw the retro looking 1950s style hotel rooms with the entrances that face the outside of the hotel rather than an indoor hallway, much like the 2 and 3 story 1950's hotels in Cape Canaveral and Miami's "MiMo" district, many of which have seen better days, and I wasn't sure if this stay was going to be such a great experience... Then I arrived here and almost immediately fell in love with the place.  

When you first arrive, you notice that every building looks like a multi-story hotel from the 1950s, though this place is nearly new.  When you pull up to the main entrance to check in, you'll see a retro looking sign for the place that even advertises "Color TV" and "Air Conditioning", just as hotels once did back when those things were a novelty and a selling point.  Once inside, one sees that they've done an amazing job carrying that theme throughout every inch of this property, and it feels much like an older Vegas hotel from the 1950s (think the original Sands, Flamingo, Stardust, etc. from back in the Rat Pack days).  

Every element that's visible from the lobby, from the lounge to the bowling alley to the diner, carries on the theme, as do the lounge chairs and amenities by the pool.  There are even some old, antique cars parked out front with antique luggage in them, as well some older luggage from this era placed inside the lobby.

Parking is $10/night and the layout is fairly easy to understand.  The rooms are also very retro looking, almost feeling like 1950's style meets Ikea.  Everything from the bed spreads to the shower curtains and light fixtures to the flooring all helps carry on the retro look, though the amenities are modern and updated, including large flat screen TVs with lots of channel options and an in-room safe.  They even have bars of Zest and Alberto V05 shampoo and crème in the showers, with old school looking labels on them.

The only critical issues I'd note were that 1) The reception on our TV was sketchy at best, regardless of which channel we tried to watch.  We simply wanted to catch the news on Sunday AM before leaving, but it became such a futile effort with the signal cutting in and out every few seconds, we finally gave up.  2) The bathroom fixtures feel cheap and almost like they're inexpensive consumer-grade faucets.  It'll be interesting to see how well (or not) those hold up under repeated guests' use over time.  3) I noticed some small things in our room, such as a rust ring on the sink that hadn't been cleaned, as well as a bit of a shoddy paint job in places in the bathroom, which surprised me in a hotel this new.  4) No guest services directory was available. We were simply trying to figure out the check-out time, and it wasn't listed on the back of the door as is normally the case, or on any of the literature in the room, which was mostly advertisements.  If they'd include a simple guest services directory, my guess is that would cut down on the amount of calls to their front desk personnel.

06/10/14 | Link | Rating: 4.0
107. Darnnell R.
We liked staying here at Cobana Bay. The rooms are a nice size and clean. We had a nice view. The amenities were very appealing. The staff were nice and accommodating. On check in day the computers did crash for about 30 minutes (most likely Windows OS). The staff gave us a free drink voucher to use on any day of our stay. We used it at the Hideaway bar. That was a great money saver because the drink would have cost $9. We've never waited over a minute for the shuttle going to Universal, and the longest we waited coming from the park was about 10 minutes. Very convenient!

12/03/15 | Link | Rating: 4.0
108. Maria M.
I HIGHLY a recommend this hotel, I've stayed in a lot of hotels in this general area, A LOT and for the price and location to universal studios this place is awesome. 60s theme, huge room, fantastic pools including a lazy river pool which I could have floated in forever! We stayed in the castaway section and our room was huge!

05/03/15 | Link | Rating: 5.0
109. Gustavo A. L.
Universal Orlando has hit its mark square in the bullseye with Cabana Bay Beach Resort. A fun, bright retro themed hotel right on site with Universal Orlando Resort. This is definitely the place to stay if you are looking for a great family vacation.
The two pools are a lot of fun, and we totally enjoyed the bowling alley as well a couple of times. Being so close to the theme parks just a few minutes away by shuttle which runs around every ten minutes, allowed us to take full advantage of the parks while also taking time to enjoy the hotel.
The Bayliner dinner has plenty of options for breakfast, lunch and dinner, and the Jack Lalanne themed gym is very complete and has the best and latest exercise equipment.
Having drinks and watching soccer games in the lobby bar were also a highlight of our stay.
Looking forward to visiting Universal again soon, and of course, Cabana Bay will be our launch pad for the next adventure.

09/12/14 | Link | Rating: 5.0
110. Brian M.
Cool hotel and experience. This place makes you feel like you're definitely on vacation and away from home; both in location and time.

PREMISE: This place is vast and has plenty to do for both adults and children. Two large pools, with slides, a lazy river at one of them (with water cannons - woo-hoo!), chase-lounge chairs (that are actually in the sand to give you a beach feeling), games for the kids (pool tables, corn-hole, etc.) etc. Just be warned; at the pools, Cabana Bay Resort has music playing pretty loud through their system. It's a mixture of old classics (50/60s) and some newer / modern indie rock. It's playing constantly from when the pools are open to close. There is a firepit, and nearby smoking section (for smokers). The pools have outside bars that serve beer and liquor mixed-drinks. The Cabana Bay Resort also has an inside bar/lounge which had a younger gentleman playing open mike (at least on Friday night that we were there). A bowling alley with a restaurant is also on the property. The premise also has a food court area with about 3-4 different types of food to choose from for moderate prices. To keep the late 50's / early 60's vibe, in the dining area of the Food Court, there are large tvs playing (as background - no sound) old black & white commercials and tv shows. Though that was a nice touch and cool.  Didn't even get to see what else was at The Cabana Bay but you get the idea: plenty to do, eat, and drink there for kids, adults, nostalgic folks, or just relaxing people. The place also has a Universal Studios Store, a Starbucks (lines get very crowded during certain times of the day), gym, etc.

ROOMS: We were able to get a Suite Room. Inside, like the rest of the Hotel's motif, it was retro in feel and decoration. Rooms were clean and spacey. Had a nice size fridge (bigger than a dorm room fridge) but it was odd that it had no freezer. No worries - ice machine down the hall. There is slight room separation between the front family/communal section and the sleeping, bed(s) section of the room. There are tvs in both room sections which is helpful and a good idea. Didn't really care for the bathroom and toilet and shower setup though. The toilet is in its own small room with its own door. Same setup for the shower. The toilet and shower rooms are separated by the sink/vanity section which is open to the room (where the beds are).

I recommend this place. Can be a little bit overwhelming at times; there were tons of kids, high school sports / cheerleader / dance / etc. groups there roaming around  but the place is so big and so much to do, that's is not a real big deal. 4 out of 5 stars

30/03/15 | Link | Rating: 4.0
111. Paul M.
I'd been kind of excited about going to Cabana Bay since I heard about it a while back. My bandmates and I had a show in Orlando last weekend and decided to stay the night. As Florida residents, we get a "deal" from what I understand which is a little over $100 a night. I definitely wouldn't want to pay more than that. We only stayed one night and didn't get to go to the pool, play any frames of bowling or try any of the food at the "Diner" so I can't comment on that.

So, it's a nice hotel based on looks alone. The retro feel is in full-effect and all the furniture appears to be pretty legit. I flipped the plastic chair in our room over and it had the Eames name on it. Nice to know they took the effort to fill the hotel with good repro furniture. Some of the other decor is a little too cartoony and takes away from the overall atmosphere in my opinion, but I guess this is supposed to be a family resort and is geared accordingly.

Which brings me to my next issue. Nothing, from what I could tell, is open past midnight. By the time we got back to the hotel, it was around 2:30 a.m. I took a walk around to explore, take some pictures and maybe grab a bite to eat. There was nothing. It was a ghost town except for a few of the cleaning crew, a concierge and the random guest like myself, checking the place out. Maybe I'm comparing it too much to a place like Vegas that's open all the time, but it would've been nice to have a little store to grab a late night/ early morning snack.

My only other problem with the hotel was the staff. Nobody seemed to care about their jobs. Sometimes, around the Disney area, you can get that annoyingly over-exuberant employee. Not in this hotel. Nobody seemed happy to be there, which is kind of a bummer for such a new hotel. The only happy employee we ran into was the shuttle bus driver. She was great.

The room was not big but it was sufficient. This hotel is practically brand new so everything in our room was still shiny and new. The TV had a good clear HD signal. There was a little fridge, an ironing board, iron and safe in the closet and blow dryer on the bathroom wall. My favourite part of the room was the mattress. Nice and firm which is great for someone with a lousy back, like myself.

So, if you want to stay in a nice looking hotel, and you can get a good rate (don't pay much more than $100 a night if you can help it), check this place out. The only money for value aspect is the decor. Otherwise, it's just an average hotel.

19/07/14 | Link | Rating: 3.0
112. Lindsey T.
Geared toward families it's the most budget friendly of all the Universal hotels without skimping on the vacation or in my case, stay-cation experience. The overall aesthetics of this hotel are beautiful with a lot of cute retro design and color.

We stayed in the Americana building which had interior rooms as opposed to the other buildings that had exterior entrances.

We spent barely any time in our standard room so I can't comment on much other than it was clean and had a view of the pool.
The smaller of two pools was on this side of the property that included a lazy river and bar. The last river was not extremely spacious so if you go during a crowded time be prepared for it to be packed with children and adults that brought their lay down pool floats with them.

There are plenty pool chairs most with umbrellas and there is an area with sand and without.

The larger pool is not easily accessed by walking outside from pool to pool. The design of the property forces you to walk back inside through the hotel which seemed odd. The larger pool area has a decent water slide and a little more room depending  while you relax.

The most disturbing thing about both pools are the teen to young adult life guards who look and act like they hate life.   I'm not sure what list of rules they are given to act on, but we joked it was basically stopping anyone having fun. Dad letting his toddler jump into his arms in the water: *whistle blown*. Dad throwing small ball with son: *whistle blown*. My husband in a float with another float on him making them look like a talking donut: *whistle blown*.
The most disturbing thing of all was their surprise drills. I watched as an employee in a visor hide and then throw a fake plastic baby in the lazy river. Guests gasped and the lifeguard dove in. An older woman was practically shaking.

It happened again in the large pool and the lifeguard was extremely slow to respond and then took his sweet time to come to the aid of this creepy torso. His, I assume boss, told him he had killed the baby. 10 or so guests did not know what was happening and looked on in horror. Look, I get it, keep them on their toes, but really?

There is one main eating are, the Bayliner Diner.  The food is good and not a complete rip off. There is a fully functioning Starbucks on property which is nice.

Overall we had an enjoyable two days, but I would not return until slow season.

04/07/14 | Link | Rating: 3.0
113. Raquel S.
I was so happy to hear they were opening a value resort on the Universal resort property, because frankly spending $250+ a night on any of their other properties is just not feasible for most of the population.

We stayed in Cabana Bay at the Americana from 6/17-6/19 and we very much enjoyed our stay and look forward to returning. Supposedly, we were the first people to stay in the room because that section of the hotel had just opened the day before. The hotel is beautifully decorated. It has a large lobby area and several amenities. I'll just list a few pros.

-Game/Arcade room open until 11pm every night with a good variety of games.

-Bowling Alley with about 8 lanes or so and a full service restaurant built in. You can sit at tables/booths or have your food ordered to your lane. Seats by lanes are very spacious and have a place to put away your shoes. However, was a tad expensive. It was only 2 of us bowling and I forgot my socks in the room and didn't order food or drinks and it came out to $34.

-Buses to the parks & City Walk depart every 10-15 minutes. We never had to wait for a bus, there was one always there.

-Hotel was very clean, then again it's brand new. Nonetheless, it was clean.

-Two great and big pool areas. One has a lazy river on the side and the other a slide with tons of lifeguards. They also play a family friendly movie at sun down to watch from the pool everyday.

-The AC's in the rooms work really well, not like the in wall ones you find in older hotels.

-32" flat screen HD Samsung LED in the room.

-Food court with several dining options and good variety. The food wasn't excellent, but it was good. A tad overpriced, but then again, what else can you expect at a theme park?

-Lots of security: your room key is needed to get into the hotel parking, into the pool area and into the hotel hallways leading to the rooms.

-Pool area is open until late, I believe until 10pm.

Now, I thoroughly enjoyed my stay, but I'm going to nit pick and these are the things they would need to work on in order for me to give them 5 stars instead of 4.

-They were having media week events and a couple of things were closed. I completely understand the need and want for media exposure, but they should have warned customers before their stay not upon check in when there's nothing you can do about it anymore.

-The tub handle in my room would fall off if you pulled it the wrong way, it could easily be put back on, but this shouldn't be happening.

-In order to float in the lazy river, you need to buy a tube. I've never run into this situation anywhere where a location provided a lazy river and charged customers for the floats! Not to mention, I don't remember seeing anywhere that there were additional charges to use their lazy river. Sure you can go in without a float, but it sort of defeats the purpose. My husband and I spent $24 in total plus tax on a float for each of us. Also, the "Tube Shack" where they sell the floats doesn't open until 10am even though pools open at 8am. When we went it opened 5 minutes late, and we waited about 10 minutes before anyone helped us and we were the only ones in line.

-They provide the same towels you use for the shower as pool/beach towels. They are very small. My husband and I couldn't wrap them around our torsos. They're fine for showers and baths, but I prefer bigger/longer pool/beach towels. And hey, if anyone important from the hotel is reading this, it doesn't hurt to use a little fabric softener on those towels! They were so tough. I only stayed two nights and from drying myself from showers and pool time, it irritated my armpit.

-And even though this is something tiny, I would recommend the elevator ding noise be louder. If you're not paying attention or talking, you can miss your elevator because the little ding is so low. They're pretty fast, so not a big deal if you miss yours.

For being FL residents, we got to stay at the hotel for $99/night. And I believe there's discounts if you're an annual pass holder, so look into that before you book!

Overall, I would definitely recommend staying at this hotel and I'm already planning to return in September with my sister, bro in law and nephews. Check it out!

19/06/14 | Link | Rating: 4.0
114. Megan N.
I have to give this place 4 stars.  We stayed over the Christmas holiday. What a cute, retro hotel. It was very inexpensive, clean and comfortable. Amenities are terrific (game room, bowling alley, 2 pools, lazy river, activities for kids like movie in the pool).  Food was decent, not amazing, but the cafeteria style restaurant gives you so many choices that it's easy for the whole family to eat here. Close to the park with transportation of course (a super cute retro bus). Staying here gives you early access to the park (similar to Disney magic hour). My only complaint was that you have to get up EARLY to wait online for the bus!!

11/04/15 | Link | Rating: 5.0
115. Kim M.
Great moderate priced hotel on Universal. Clean and spacious rooms... Decent food available until midnight. Shuttle bus is at main hotel, this place is massive so trying to sprint the 1/2 mile from the OTHER end of Americana can be a challenge with small children.

24/01/15 | Link | Rating: 5.0
116. David E.
I spent 2 weeks in Florida and stayed at 4 different hotels while we were there. Cabana Bay was by far my favorite of the 4.

The hotel is huge. There are 4 wings and it takes a while to get from one point to another. Fortunately, each wing has its own parking area so you don't always need to walk that far to your car (if you even need it, park shuttles are offered throughout the day).

The resort has a big dining hall area with different options, a Universal store, and a Starbucks. We utilized all 3. Very convenient.

The rooms are really nice. It has a very cool nostalgic 60s theme to it. There is a kitchenette, a living room with a tv, a bedroom with a tv, and 3 mini bathroom areas (1 for shower and sink, 1 for another larger sink, and one that just has a toilet). They even give you some retro looking soaps and shampoo bottles. It's all about the details.

While I didn't have to interact with the front desk, other individuals in my party did. I was told good things about the workers from them.

The only thing I didn't like about Cabana Bay was how far away the laundry room was from our room. We were on the far end of the 6th floor and were told that the laundry room was on the 3rd floor but on the total opposite end of the hall. It was quite a trek that we had to make 3 times (1 for wash, 1 to throw in dryer, 1 to pick up). Maybe they could have the washers in the middle of the floors that have the laundry machines.

Overall, not too big of a deal. We still really enjoyed our stay here.

P.S. By being a guest here you also get to go to Wizarding World an hour before the other guests. Wizarding World only. It shaved off a lot of the line wait for the Forbidden Journey and Escape From Gringott's. A great extra perk of staying at Cabana Bay.

18/04/15 | Link | Rating: 5.0
117. Lauri T.
This hotel was paradise for our 4 day trip to Orlando. I think it deserves 5 stars hands down. If this was the "budget" hotel on the property, then I would love to see what the more expensive hotels were like, but this was all that we needed and more. A 1950s style resort, the Cabana Bay delivers in terms of customer service, comfort, and entertainment. There were movies on the "beach"every night, shopping opportunities inside the hotel, a bowling alley, Starbucks, and large dining area with a huge variety of food. The bus schedule was very reliable and got us to and from the park effortlessly. If you're going somewhere other than the Universal parks, there are always Taxis at the ready. We used a taxi service to go to Disney World during one of the days and it was a great experience. We unfortunately didn't spend a ton of time in the room, but we decided that next time we are definitely adding an extra day onto the vacation just to explore the resort, spend time at the pool, and roast s'mores at the fire pit.

I wouldn't stay anywhere else in Orlando! This is definitely a hotel to consider next time you are planning your family Vacation to one of the Universal parks.

29/12/14 | Link | Rating: 5.0
118. Michael Q.
This hotel has a nice idea to it, but it's not very well kept. The workers at this hotel are so inexperienced and untrained. I would ask the workers questions and they simply wouldn't know. My neighbor was smoking outside on the porch, so I asked one of the workers about the smoking policy. She simply said that he could smoke out there as long as he had an ash tray. It simply made no sense, so I called the front desk and they said that there are designated smoking areas. Even after my many complaints, they never did anything about the smoking man. The Bayliner diner is rather terrible as well. The workers are untrained and have a terrible attitude. One of the workers took their sweet time as there was a long line waiting for her. The only reason I would book this hotel is for the EARLY HOUR ACCESS TO UNIVERSAL. Also the pools are quite nice as well. The best feature there is the lazy river. I also enjoyed the bowling alley and arcade. I really liked the convenience of a universal gift shop at the front of the hotel. Honestly, you're only paying for that one hour access to Universal. This hotel would be amazing if they just took better care of it. The rooms are beautifully decorated, however, I didn't find the beds comfortable. I did have a great time here, but it could've been a lot better.

12/04/15 | Link | Rating: 4.0
119. Dana S.
Awesome hotel. The decor is such a treat. The rooms were very clean and had everything we could need. While we were facing the pool, it was still very quiet. Everyone was very accommodating and pleasant. The complimentary bus ride to the parks was an added bonus.  
The hotel had an awesome bowling alley and arcade. They also had a huge gym which overlooks the pool.
The only downside is the $12 a day parking fee.  Though with everything you get it was well worth it.

08/03/15 | Link | Rating: 5.0
120. Jonathan C.
RETRO MOD!!! I love this resort. The look, the color, the music, nostalgia at its best! Stayed here earlier in the month for my birthday. Best time I've had. The shuttle runs from 7:30 am to 2:00 am. So leave your car at the resort and use the shuttle.

Take advantage of the resort amenities such as the pool. They have ping pong table at walking distance from the pool. Work up a sweat, rinse of and jump in the pool took cool off.

I can't wait to go back. If you're an annual pass holder, you'll can get a special rate. Take advantage of this.

The only negative... You have to pay for parking power day. It's currently $10.00 pure day. That is the cheapest of the universal properties.

23/09/14 | Link | Rating: 4.0
121. Brian M.
I have now stayed here on two separate occasions, both in the upscale rooms and the base rooms.  For the price, this place really does have some nice amenities.  Being Florida residents, they are offering up some great pricing around $99 a night, and it can really work out to be a nice "staycation."  

The positives here really focus around some neat theming, and really nice pool areas.  The pool near the lobby is large, has a water slide, and pool bar.  The bar is nice, offering a rather decent selection of beer outside the standard domestic stuff, and you can get a cup that allows you refills of soda while you are out there.  On the other side of the hotel, you have the lazy river and another pool.  The lazy river was nice, with different elements to it like mist sprays, water sprayers, and of course waterfalls to get drenched by.

The onsite bowling ally is really neat, but super pricey.  The first time I was here they had a special during the early daytime hours that made things easier to afford, but that might be hit and miss.  The gym onsite was themed very well with Jack Lalanne being the focus.  The equipment was nice, and the space was rather large.  One last positive here, your room key can be used just like a credit card all over Universal property.  It is really helpful to not have to carry your wallet or purse around everywhere.

As for the downside here, there is no boat to get to Universal Studios, you have to use the bus.  Although it is rather prompt, it is a slight annoyance.  The food on sight is really just average, and a bit expensive.  Do yourself a favor there and go offsite, you will find many more options and better pricing.  The other huge negative here for me was the ridiculous wait time to check in or out of your room.  There just has to be a better way here, and they have not figured it out.  The line took 40 minutes each time, and there just didn't seem to be any urgency by the staff to move the line along.  Too much confusion, and a lack of a quick check out is what seems to be happening here.

Now, for the tips to enjoy your time the most here.

1.  They don't have enough space in their stand by parking lot when you are trying to check in at the 40 minute line.  Do yourself a favor, go immediately to your right in the parking lot for the hotel when you come in.  Take a ticket, park your car, and avoid sitting in a long line of cars trying to find spaces.

2.  Bring your own inner tubes if you can, they charge for them on property.  If you ask nice, they will blow them up for you for free.

27/07/14 | Link | Rating: 4.0
122. Corbin S.
It's a nice hotel, cool retro theme to it. Unfortunately, there is music blasting outside until 10pm every day. The bass gets unbearable throughout the day, as it is clearly audible through the hotel walls. If you enjoy peace and quiet, look elsewhere.

Other than that, the service is really good. The soda machine was out of order, we called room service and they gave us two free drinks!

They offer free wifi and paid wifi. The free is more than sufficient.

EDIT: I had a headache the day I wrote this and initially gave it two stars. I've since made it three, as looking back, I had a pretty god experience.

07/03/15 | Link | Rating: 3.0
123. Kristine M.
I didn't have any problems with this hotel! We stayed here as a package through Universal this past weekend (checked in Thursday and checked out yesterday). There was a mini fridge in the room, and the beds were pretty comfortable. The hallways are super long and there's really no easy way to get places, it almost felt like a maze the first time we tried finding our room.

There is a shuttle that runs to and from Universal every 10-15 minutes. I'd suggest lining up for the shuttle between 7-7:15am to get to the early park admission, because otherwise you'll be waiting in a super long line to get the bus. Outside of these times, there was never really a wait for the bus.

The staff was super friendly, especially the outside bartenders at Atomic Tonic. Alex and Chi were so hilarious and great, and I cannot thank them enough for making our Sunday afternoon/evening so much fun. These guys need a raise!

There is a Starbucks near the lobby, several bars, and a food court-type place. They offered pizza delivery from there, which was nice. Definitely not the best pizza I've ever had, but it wasn't the worst either. The chicken tenders/fries were solid after a long day of walking around.

I'd stay here again. The close proximity and free shuttle to and from the park was nice, and the pool/bar staff were great. There was an option for free and paid wi-fi. We didn't pay, and instead used the free wi-fi. Never had any issue with speeds or slowdown, and it worked just fine!

17/02/15 | Link | Rating: 4.0
124. Sarina B.
Pretty decent. Stayed here 1/19-1/23 for a first-time trip to Universal Studios.

Our taxi driver from the  airport to the hotel informed us that the property is new (opened in 2014, he said). Sure enough, it is retro-themed resort (complete with old TV commercials/songs playing in the lobby, and old fashioned cars lined up outside), but pretty much brand new. The property is smoke-free, the rooms still have a faint 'new carpet' smell to it. Overall enjoyed it, the grounds were well-kept, service was decent, nice selection of amenities/stores/restaurants. There was a shuttle that provided transport to/from the parks from the hotel, but it often got full, and there was a  beautiful walking trail that you could take that took about 15-20 minutes, so we opted for that most times.

Pillows/bedding, in my opinion, were fairly uncomfortable. There's some huge fluffy down pillows and then some super-stiff disc/rectangle shape decor pillows, I actually used the decor pillows to sleep on to help save my neck from the other pillows.

There's a fan in the bathroom, but no switch to operate it. Since the property is new, that doesn't make much sense, and was less than ideal when taking steamy showers/using the restroom. That, in conjunction with windows that don't open, made me feel a little on the claustrophobic side after awhile...

There's a few restaurants and dining options onsite, I preferred the Bayliner Diner due to its flexibility and extended hours. It was nice to be able to eat downstairs in the cafeteria area, or take my food upstairs to my room.

The coupons from the front desk were great (seriously, go try the putt-putt golf at CityWalk, and use those Margaritaville coupons!). We also got to enjoy the early-park access at Wizarding World for staying here, and the special welcome parcel for Harry Potter was super neat. Checking in, checking out, and picking up tickets were all very smooth and hassle-free.

No major complaints, would probably stay again.

EDIT: Apparently some people wonder why I didn't rate this higher. Simple: because it had enough annoyances that made it less than desirable, which i detailed above. Personal preference is just that, folks.

26/01/15 | Link | Rating: 3.0
125. Liz G.
We stayed at Cabana Bay around the 4th of July2014. It was an amazing stay. There's just so much to do around the property, you really can't get bored.

The bowling alley was very cool. I think for a resort the prices aren't far off compared to a regular bowling alley. I think we paid for an hour, not by the game, but since it was just us two playing we were able to get in 3 or 4 games in that hour.

The gym was interesting. It's not a fully equipped gym but it's way better that what you would see at a regular hotel.

The food court in the resort was awesome. Very affordable prices and the food taste amazing. I had some kind of Brazilian churrasco steak, very tender.  Kids meals are pretty big portion sizes, both my toddlers could share it.

The lazy river was fun. I think we only paid a couple bucks for the floaty.

The service was great all over the resort. The staff was super friendly. The rooms are stylish. There really wasn't anything bad about our stay here. I loved it and can't wait to go back.

25/01/15 | Link | Rating: 5.0
126. Diva A.
We stayed here for three nights, four days as a package with our Orlando Studios tickets.
I can't say anything about the price of staying here, because the package was purchased for us; however, the person who bought it went on for days about the great deal of the package. So I'm guessing it was good, lol.

To start, I walked in and immediately called it the Retro Jetson's hotel. The set up is really quite cute and whimsical, yet believable. They even have giant screens playing old commercials. Staff was friendly enough and check-in was easy.

The hotel itself offered a lot, not many of which I indulged in. There were two 'restaurants' in the hotel, a bowling alley, a souvenir shop, a giant pool area complete with a flowing intertube ride. You could rent out one of the little cabanas and hang out all day in the sun, drinking. There was a gigantic eating area with a little diner that offered everything you could want. The food itself there was typical fast and cheap stuff, but it was good and at least money-wise cheap. I actually liked the french fries quite a bit.

It was just my husband and I since the other people joining did not make it, so we had an extra bed in the room which turned into a table while we were there. We thankfully had plenty of room but with the storm that hit and half our wardrobe soaked, we had plenty of space to dry everything off. The room itself was very simple and minimal- it was obviously meant to just be a sleeping/bathroom quarters. What really weirded me out though was that were was no microwave! A fridge but no microwave was just silly.

The shuttle every 15 minutes or less to the Studios was an asset. It was the best part of the entire hotel. Our package also included an hour early access into Diagon Alley, so we'd eat breakfast at starbucks at 5am and hop the shuttle to line up in the Studios. But just being able to go back and forth to the hotel at a whim and not have to wait long at all to rest up and return was worth staying there. We could have walked as well but the walk is about as long as waiting for a shuttle so we didn't bother. We figured we're going to be walking our feet off in the park so there wasn't a point starting early.

In all the hotel experience was simple and good. Nothing crazy happened, the hotel provided everything we needed, and the perks of it were a real bonus. The only problems I had was that the diner opened and closer later than I'd have liked (every time I wanted food they were closed!), and the walk to the rooms were insane sometimes. The hotel is just LONG so there wasn't really a way to get to where we wanted to go any faster- we simply had to walk all the way through. I'm sure it wouldn't have been a problem with rooms closer, but we happened to have a far room and the walk to it after the entire day at the Studios, was like the longest mile.

31/01/15 | Link | Rating: 4.0
127. Anita B.
Stayed for 8 nights at the hotel. At first was a great experience - we had a family mini suite. Nice room, mini frig and microwave and space for some snacks. Two seats at the table area attached to kitchen space. Had a great sliding door to separate living area from bedroom and each area had their own TV. We had 3 of us and the bathroom was perfectly designed for getting ready. Separate bath/shower area, separate counter and sink to get ready while someone else was showing and separate commode area as well. Lots of space and made getting ready easy for 3 people. Toward the end of our stay, the maid wasn't changing the sheets, even though someone had cut themselves shaving and blood on the sheets. When I told the front desk clerk she said sorry that happened, however did we satisfy every other need? To me, it was a quick brush off because the blood was there for 3 nights (we were traveling to Sarasota during day for interview). I also had asked for a late check in since we weren't able to get into our room until after 4pm despite being there at 1:30pm. The late check out was only until 1pm and the maid was indignant with my young daughter saying we needed to get out. We always had our things picked up and the room spotless - nearly cleaned for her- so, needless to say, she was not good and annoying to say the least. We also encountered pool boy taking our cabana (paid 100$/day for until 10pm) chairs and throwing the towels on one of our chairs along w cover ups that were mixed with the wet towels onto chairs and less lounge chairs than we needed. This happened several times that day, so I complained because they also took our paid drinks the night before and that day and disposed of them @13$ a drink (!). The management did give us a free day which was very gracious. All in all-- I would say the place was nice and we enjoyed the pool but they need to rid themselves of some of their less than polite employees. In housekeeping, the pool boys and pool bartender and some front desk girls. We've always stayed at Disney properties - or once at Loews Portifino. This was neither of those. Don't be fooled by Loews or the Universal connection.  Also- when I went to add my stay "points" to my Loews account - I was told that there would be none given because they didn't accept any from the Cabana Bay resorts even though it was a Loews resort. I spent a fortune there on our stay, the amenities, the restaurant and the cups for daily use. Kind of disappointing. Perhaps needs new management to make it as good as the Portofino or the Loews Pacific themed hotel.

19/04/15 | Link | Rating: 3.0
128. Joe D.
I loved this hotel! I'd go back to Harry Potter World just to stay here! It has a 60s theme and a sixties feel. In the rooms, you get Alberta VO 5 shampoo and Zest soap. I didn't know they still made these products! The staff aand food were great. Convenient to the parks. Loved the old cars sitting out front. The rooms reminded me of my favorite aunt's house! 1960s all the way. If you love the sixties, and that means you are probably now in your sixties, then this is the place to stay. Loved the lounge and bowling. See my separate reviews.

27/02/15 | Link | Rating: 5.0
129. Laura B.
If you're planning a trip to visit Universal Studios, you really need to go stay at the Cabana Bay Beach Resort. I am so sad I went to the Cabana Bay in November instead of the warmer months. The real appeal of this hotel compared to some of the other Universal properties is the pools- yes, that plural usage is intentional.

The CBBR has two pools and a lazy river that are phenomenally well kept. The closest comparison I can make is to the pools and lazy rivers at full on water parks, except those don't come with early admission to Diagon Alley at the Harry Potter area of Universal Studios. While the pools are all open in November, I felt it was too cold to run around in a bathing suit to get in and out of them even though they're heated. The CBBR also has a bunch of cool amenities on site, like a bowling alley, retro bar, campfire smores and a decent food court with a good pizza place.

Rooms are decent, although the bedding is lacking. The quilts on the bed are wicked thin and half of the pillows on them are decorative. Additionally, the CBBR only has double rooms so no king or queen beds. Finally, it's a theme park hotel so expect kids everywhere, even really late at night when you'd expect a hotel to become child free. Orlando has no bed time.

25/11/14 | Link | Rating: 4.0
130. Laura B.
What a great hotel! Usually, when we stay somewhere, it's a Hilton property because my husband is a Hilton Honors member, but because we wanted early access to the parks, we opted to stay here. it was a fantastic choice! The hotel is still new, and fully decked out in a 50's-60's theme and it's bright and clean. The theme is done really well and works, given that you're in a city full of theme parks and themed hotels.

The hotel has two pool areas that are open until 10pm and 11pm, which is awesome. The pool area located near our room had a lazy river, which was great, and the other pool area had a slide. They sell various floatation devices by the pool, and the guy working (Ricky) was nice enough to give us a 2-for-1 deal on two inner tubes. The cool part? You get to keep them! So for $8, we got two tubes. Sweet!

There's a bowling alley, an arcade, a Starbucks, a Universal gift shop, restaurants, and a quick service cafeteria all available to guests. What I really appreciated was that they had 4 microwaves in the cafeteria for guests to use, which came in handy for us. You can buy Universal Studios tickets at the hotel also, and there's a shuttle bus that picks up guests and takes them to and from the park.

When you check in, you get room keys with the names of each guest, so that you can use it to get into the park early. The early admission is soooo worth it!! Trust me on this!

I really wouldn't hesitate to stay here again.

02/10/14 | Link | Rating: 4.0
131. Sandra P.
My boyfriend and I (24 and 22 years old) stayed here April 8-11 and had a one day park to park unlimited express ticket to universal. The price was reasonable for us but we would have stayed at the hard rock or a different universal resort if we had more people ( you get unlimited express included for free at those hotels but not this one). For the beginning of our trip, we stayed at a Disney resort (port Orleans-riverside). For a lot of this review I'll be comparing with Disney because the prices for both resorts were the same.

Pros:
Close to universal
Relatively Short waiting time for busses going to and from universal- busses run until 2am
Great decor
New
Lazy river (READ BELOW FOR TUBE INFO)
Sandy/beach areas to make u really feel like ur on the breach-my favorite part
Comfortable beds
Fire pits and s'mores (although s'more stuff is quite pricey-sobring your own!)
Bowling on site (it costs about $16 per adult for one hour, pretty pricey but a fun experience and usually no wait time if you go during the day, at night expect to call 2-3 hours ahead of time to be waitlisted)
Tons of space for other activities
Lots of sitting spots (unlike disney)-we could always find somewhere to eat/lay by the pool/hangout
Two different movies play poolside every night (disney had one going on every night and in a small courtyard-much more space here)

Cons:
Food is over priced for how bad it is (kids might be ok with it but the two adults in my party weren't impressed)-buy kids meals if u want to save money for a still filling meal...... AND the kitchen staff is super slow
Staff in general isn't that great-comparing with Disney at least, this staff is way less motivated/just don't seem to care that much
Lots of activities like I stated above HOWEVER- everything is open until 11 so if you have a poolside room, don't expect to get to sleep before then because it is loud (I can't say for non poolside rooms) (we were ok with it but I know some kids might not like the noise at night)
Small rooms but for two people-we didn't mind
Our shower curtain smelled horrid from the start of our stay (but everything was relatively clean so idk?)
They put their shower heads on a default (crappy) setting so make sure to turn the setting to get a better shower (this annoyed me so much because you had to reset it everytime you took a shower- two notches over is the best!)
You have to purchase tubes for the lazy river-not too expensive and you get to keep them but if you are flying, will u really have room? We didn't. Not really the end of the world but I do wish I had known before our stay. Plus these tunes are usually just provided to lazy pool users at other places so not sure why this was...
Did I mention how bad the food is? Comparing to disney especially which is the same setup, it's just not good.
Busses to transport are SO HOT. At least they are short rides.
The pools are great and all but they were pretty salty and  heavy feeling if you know what I mean.
$12 for parking PER DAY.

Overall- we'd probably stay here again because it's such a cool themed resort and there was a lot of activities to do at all times of the day- without the disney supervision atmosphere (g-rated). Not to say this resort isn't family friendly, this resort is just much more "chill" and all age friendly I guess you could say.
But it is a value resort so you get what you pay for I guess- and disney does the value resort better I have to say (the pop century value resort at disney also had better food and everything-we stayed there in June of last year).
Hopefully this will help you make your decision in coming here! :)

10/04/15 | Link | Rating: 3.0
132. Dan C.
I really love this hotel because of the amount of amenities and the beautiful pools it has. The lazy river is very relaxing, but I suggest you bring your own floating tube as they only sell them, not lend them. The rooms are super nice and spacious. None have balconies which really sucks. The walls are very thin so you can hear your neighbor's baby screaming at 3 in the morning and the father cursing him out. Oh well, other than that, I loved my experience there.

29/09/14 | Link | Rating: 4.0
133. Michelle C.
This family oriented hotel was so cute with its 50's & 60's style theme. They have a gift shop, clothing store, dining area (good breakfast), bowling alley upstairs, lounge/bar area (indoor/outdoor), several swimming pools (one with a slide), a lazy river, a jacuzzi some where, outdoor pool tables, ping pong tables, a sand area for hoola hooping and other outdoor games. After a night's swim (pools close between 9 - 10 pm) you can sit by the fire pit and relax.

And the best part about this hotel?? They have an onsite Starbucks! They made the best Pumpkin Spice latte that I've had in awhile.

Since the purpose of us staying at this hotel was to attend the Universal Studios/HHN24, the hotel provides a ride to and from Universal on board the Cabana bus (which had no A/C). The hotel staff and our stay was a pleasant one. I was pleasantly surprised with all the amenities this hotel had to offer for such an affordable price. I was sad to go but I'm glad I now know about this place.

01/10/14 | Link | Rating: 4.0
134. Tiana P.
Okay first off these 5stars are for the 5days it's been open as of today!!!! It still has that new smell... Cool  hotel/motel  from Happy Days era!!!! While I'm here I'm looking for the fonz.. :D lol.  Daughter/college friends just checked in today so far nice set up with retro decor. Mini suites with kitchenette. Only one side with 3 buildings is open for now until the other side of hotel is done.

This hotel will have 1800 rooms!! There are 5 buildings Continental/Americana are going to have inside corridors more like a hotel which is not yet open!!! Thunderbird/starlight/castaway is more motel with outside doors this side is open!!  I have taken many pics so Just check those out until I can update review on staff, stay, and eateries that are on site. Staff has been helpful. I met a young lady name KAT she is from San Diego like myself she was a joy to talk to while waiting to get gate keys etc. In order to park your vehicle you need to swipe a gate card to enter parking area...

I like that there is so much to do regardless of it being a "VALUE" resort. There are plenty things to do. HUGE POOL with music/ life vest for kids at pool and beach area, movies play during the evenings near pool area. Food stations for burgers, dessert, salad and pizza. STARBUCKS on site...Gotta love that!  If not free/ No charge coffee makers with coffee pods in room! Free WiFi pay for premium $14.  After you take in all those calories, from eating at Bayliners diner/city walk,  go bowl at Galaxy lanes it cost $19 per person including shoes just for 1hr of lane time. Get your work out On at Jack Lalanne fitness studio. There is a game room Game o Rama that has video games to challenge your skills and expertise. Ride the retro shuttle to and from the parks. My daughter and friends are enjoying CBBR

05/04/14 | Link | Rating: 5.0
135. Melissa C.
If you're looking for a fun, clean, and affordable resort in the Universal/IOA area, this is your place.

Check-in was a breeze, the rooms were an average size [there are also family suites available, I was in a standard room], the beds are comfortable. It only opened several months ago so everything is in great condition. The food options are definitely geared towards children, with lots of chicken fingers, burgers, pizza, etc. But there are many other options at City Walk only a few minutes away. I love a good burger but by the end of the week I was dying for a freakin' salad or anything green!

The Swizzle Lounge bar in the lobby felt a little stuffy to me but the Hideaway Bar & Grill was excellent. Every bartender we encountered there was friendly and helpful. If it was after 11 you could head upstairs to the bowling alley [yes, a bowling alley!] and grab some food/adult beverages there. The beer selection on property was pretty stellar, and I even came away with a new favorite IPA: Jai Alai from Cigar City Brewing.

The only negative I have to report is that the doors to each room slam shut pretty loudly. If you're a light sleeper you might want to consider a pair of earplugs. It didn't bother me all that much, but I spent my time before bed at the bar. Yuengling works just fine too.

17/11/14 | Link | Rating: 4.0
136. Audrey O.
Overall Impression: If you are traveling as a family looking for a no-frills, motel-like experience this will be fine. If you are hoping that this will be a step up from Motel 6: you will be disappointed. For $180/night I expected a LOT more.

Positives: Room was clean and comfortable. Shuttle to the parks. Pools were nice. Package delivery service for items purchased in the parks. The gym has a lot of nice equipment.

Negatives: The cutesy theme got old fast - it was clear the 60s theme was really a way to mask the cheap furniture/amenities. There is NO good place to eat onsite. All restaurants are just fried food/pizza or a cafeteria. (Literally, there is a cafeteria; It is priced like an airport food court.) The bowling alley is very overpriced and the lanes are not properly maintained - the lanes were not waxed and the scoring computers were malfunctioning.)

Final Thoughts: Staff, while pleasant for the most part, were unhelpful when it mattered most. Want a taxi - don't ask the front desk - that "isn't their job." Room telephone broken? They'll worry about it after you check out.

This Motel was "fine" but you're staying at a "resort" for nearly $200 a night you should be able to expect a certain level of service - Cabana Bay does not deliver.

04/03/15 | Link | Rating: 3.0
137. Cory K.
I really wanted to NOT to like this place. The 50s theme feels like it's just cheaper rather than stylish.
We came last year and stayed at a similar resort called the Avanti and that definitely was cheaper. But with 10 and 12-year-old boys it was perfect - they could be completely independent between the restaurant the bowling alley the arcade even the pool. And because it's considered an on property hotel the buses were frequent and completely devoted to us allowing spontaneous departures and returns to Universal. The beds were a huge cut above the Avanti and for two or three nights combined with Universal it was a great value.

28/03/15 | Link | Rating: 4.0
138. Arthur W.
This resort is great. 2 movies a night at the pools. One pool has a lazy river and the other a water slide. There is food, Starbucks, Universal Studios store, gym. Laundry room, and a bowling alley on site. The staff is great, friendly, and informative. The shuttles run every few minutes until 2 am so we didn't need a car until we ventured out into Orlando. This place is very convenient & affordable. The one negative is the quality of the food. It's pretty much cafeteria food. Depending on what you order it may come from under a heat lamp. One delicious choice is the Cuban sandwich at the poolside bar The Hideaway.  They cook it on the spot. Nice & hot! The package we got included a parcel from Hogwarts!!! You can also print out tickets for the park at a kiosk in the lobby. They have pretty much everything you need onsite.

02/05/15 | Link | Rating: 3.0
139. Krystal A.
I stayed here on a recent trip to Universal Studios. It's a nice, clean, and reasonably priced hotel. The hotel has a throwback retro feel to it, so you feel like your at a 50's style resort. The resort had two pools decked out with water slides and a lazy river. You could bring your own floaty, or purchase water tubes that range from $5-$8. The resort also provides life vests for children and adults, which really shows they are looking out for the safety of the children. The inside of the resort is also very spacious, with lots of seating to hangout at, an arcade, gym, rec center, and bowling alley.

I stayed in a standard room, and thought it was clean and comfortable. The room came equipped with a TV, coffee maker, mini fridge and safe. The staff, including the people who check us in and valets were all very friendly. Checkout is at 11am, but the resort does offer complimentary checkout until 12pm. The hotel does offer express checkout through the tv, phone, or drop off card, but I recommend reviewing your bill before checking out. I had incidental charges for parking, when I never parked the car. I was able to get the charges removed by calling the front desk.

09/12/14 | Link | Rating: 4.0
140. Elizabeth B.
We stayed here for three nights during our trip to Universal. It was very pleasant and I don't really have any complaints. There was an on-site Starbucks that we used every day, which was very nice. There are two pool areas, one of which has a lazy river. If you want to use the lazy river, I recommend bringing your own inner tubes because you have to buy them if you don't have any. I also like how guests of the resort get early admission to the parks. Even though check in is at 4 pm, they will give you your room key early so that you can freshen up in your room before going to universal. You can also have anything you buy at universal delivered to the resort so you don't have to carry it with you at the parks. They also have a bowling alley (which we didn't use, but it seems fun for the kids). I don't remember the price but it seemed reasonable. The gym was also very very nice. I loved the variety of machines and the layout. I was able to do one of my strength training circuits no problem. The only comment I have is that they should have someone supervising the gym area because a group of loud kids under 18 came in and were messing around. That could have been dangerous if they injured themselves. Parking is $12 per night if you bring your car. The rooms were very clean and the beds were super comfy. The only reason I am not giving this resort 5 stars is because of the food options. They have a food court style area with different stations where you can order your food, but the food didn't taste that good. I would have preferred a sit down restaurant.

17/05/15 | Link | Rating: 4.0
141. Marta H.
First time staying here and It will not be the last. For the price, you get much more than at the Disney resorts of the same price range. The entire hotel has a cool retro vibe complete with a bowling alley, arcade, retro cartoons in the commissary, music from the 60's, 70's & 80's by the pool, and even a dj in the afternoons. The bar at the pool had retro themed drinks and friendly bartenders. The other pool has a lazy river adjacent to it and has a more relaxed vibe complete with reggae music and lots of lush landscaping. (Next time I would request a room overlooking this pool) The room we stayed in had 2 double beds and a pull out sofa & small kitchenette with sink and microwave. Perfect for a family of 5-6. The only downside of this Universal Hotel is that it does not include Express Passes since it is a value type resort.

26/03/15 | Link | Rating: 4.0
142. andrew j.
Let me start off by saying I can get a cleaner room from a motel 6. After getting in the room first I noticed is there is urine all over the toilet seat which was not cleaned by house keeping. The manager simply said sorry and I'll get someone to come clean it. The fact they aren't making sure things are cleaned properly before giving the room to a new guest.

Second they inspected everything and said it was good in return I still had to go and wipe off urine from under the toilet seat. This is not a clean room. The final straw is when I went to take a shower. I learned they didn't place a shower curtain liner in the bathroom so again I have to go talk to someone and wait for them to bring one to the room. Yes the idea of this hotel is awesome but they need a major fix in their house keeping and management staff. The manager simply said sorry the second time and walked off. Worst hotel stay yet.

27/03/15 | Link | Rating: 1.0
143. Xy R.
2nd time at this hotel.  First stay was a suite which was comfortable.  We were very surprised to find that booking this time was not for a suite at all.  A real setback.  Especially after calculating the high rate (over 250cdn/night) we paid could be mitigated by no commuting daily and a clean kitchenette with space to sit and eat.

We were assigned a room in one of the 2 sections we saw being constructed  during our last stay which I immediately knew would be much smaller rooms.  I was very disappointed after our very first marathon drive from Canada with a basic set of expectations.  I had really set on using the kitchenette to prepare strictly healthy foods for our kids who have been physically weak lately.

Front desk gals were nice and sympathized. Apparently, numerous others had been thoroughly misled by at best vague wording on websites, certain they had booked family suites to be equally disappointed.  

The cost was way higher than I would ever pay for a basic hotel room!  There was no way around the problem due to american March break and recent change in hotel ownership apparently.  They could not even absorb the daily parking fee which would have mitigated the blow.

That was the first hurdle to absorb.  When we got to the room 3rd floor Americana section, the bathroom reeked of bacteria.  I thought the fan was malfunctioning so I called front desk but as maintenance was on his way, my husband verified the fan worked.  It was actually bacteria in the bathroom. The kids found green splotches and a few other visible signs which do not concern me. Dirt won't kill anyone but a bacterial infection can kill a vacation at best.  It also indicated the standard of the cleaning crew.  front desk offered a couple other rooms very nearby but they were even smaller so the kids refused to budge.  

Front desk sent the maid and supervisors next morning.  I requested a very basic dilute bleach water cleaning of the bathroom with no other chemical or artificial scented products which are harmful.  I was extremely polite, soft spoken, and apologetic.  The job was obviously done to an extreme minimum.  Toilet paper had weird green streaks on its side. Kids were hesitant to touch it.  The situation is bad enough without risking the staff thinking the guest is the problem but enough consistent reviews should legitimize these basic complaints.

The bathroom fans are not strong enough to ventilate the space and window does not open.  

We came back to the room this afternoon to find the carpet and bath floors dirty, beds dishevelled under the cover sheet.

When we come back to rest in the afternoon, music from the pool area is irritating until 11pm.  Movies can get loud in the evening.

The parking lot gets crowded.  The cabana buses are packed and treated like sardine cans. Some of the drivers try hard though. One night, they sent a Loews bus for overflow and it was such a treat to have cushioned seats with no standing permitted and functioning air conditioning without eardrum numbing music.

To say I am disappointed is a gross understatement.
There is little gratitude to people who sacrifice a lot save and bring their decent and deserving kids here.  Not everyone fits into this category but service should be adequate for the families who do.

19/03/15 | Link | Rating: 2.0
144. Brian B.
We stayed here one night mainly so that we could take advantage of early admission into the Universal Studios theme park, guests at any of the Universal on-property hotels can get into the parks an hour before the gates open.

For what we wanted this hotel was great, the rooms were clean and in new condition and the hotel restaurant was perfect for kids (it is an enormous retro-diner/cafeteria that plays 1950s and 1960s commercials continuously on four large screens).

It appeared there were many other amenities to take advantage of--a large pool area fashioned as a beach and a bowling alley among others--and the entire resort has a retro 1950s/1960s theme which the kids enjoyed.

The hotel is large but our floor was quiet and we were able to get a good night's sleep and get up very early to catch the shuttle bus to Universal Studios/Islands of Adventure.  Try to get to the bus stop before 6:30 a.m. as the line starts backing up at that time with hundreds of other hotel guests, you'll be able to get into the park before 7 a.m.

You can check out remotely via e-mail (by 11 a.m.) so you don't have to interrupt your park visit.  You can also leave your car parked in their lot until 4 or 5 p.m. the day you check out (24 hours from the previous days check-in) at no additional charge (parking is $10 per day).  Hotel staff was extremely professional throughout our visit.

27/12/14 | Link | Rating: 5.0
145. Cece C.
We spent two nights at this hotel, and I was satisfied. A real bang for my buck, given the great discount I got as an annual passholder. Universal had a promotion where passholders get hotel discounts, leaving each night at around 88 bucks after tax. We also got early admission to Harry Potter Land. You really can't beat that for a resort hotel!

I love the 60s theme. A little kitschy, especially in the dining hall with the weird illustrations on the wall and huge TV screens looping 60s commercials. But the cars and funky decor are cool. They are definitely going for the family friendly, load 'em in the station wagon and play the Beach Boys, kind of vibe. Maybe they can make a 70s hotel next with avacado shag carpets and wood paneling on the walls. And the staff with pornstaches. It could be for adults only, since we could hear kids yelling at all hours of the day/night. But it wasn't a problem since I was so tired I could sleep through anything!

The room was tiny but clean and sufficient. They do not offer kings- only two queens. Way to keep it PG by encouraging people to sleep separately! Lol! Also, the shuttles are great. They run continuously and we barely ever had to wait.

The food was average and overpriced, but that was to be expected. Breakfast of a muffin and banana cost twenty bucks for two people. Ouch.

Check in took forever and was one of the only truly annoying parts of this trip. With thousands of guests at a given time, you probably need more than 3 staff members checking people in. Also, it took less than a minute for us to check in so why 10+ minutes for each family in front of us? Check out, however, is simplified. You can do it by phone or on your TV. Happy for that!

Overall, we had a good experience. If I can get a good discount again, I'm coming back for sure!

15/08/14 | Link | Rating: 4.0
146. Katherine F.
Can't say enough good things about this place!

Price: Probably can't beat it for this area. I did a lot of comparison-shopping for the time we planned to visit - early December - and they had some of the best prices with the amenities we wanted (quiet, not overrun with children, + shuttle to Universal).

The facilities themselves are new in a clean/well-maintained sense, and retro in a design/aesthetics sense. They were pleasantly well-lit without being too moody, or too bright, or too glaring. They somehow managed to have great acoustics in the public aireas as well - even though there were many children around, their sound levels were somehow deadened a bit and the cafeteria seating, buffet areas, and even bowling arena never seemed noisy. They really nailed the ambiance here.

The rooms were huge! We had two queen beds, a ton of drawer and closet space, great TV + free Wifi, perfectly clean towels, a large vanity/sink area, lots of bathroom space, and a fabulous poolside view. I believe we just had a "standard" room, so I imagine the upgraded suites are even nicer. The blackout curtains led to a very nice night's sleep, and we had no sound complaints whatsoever.

I thought the bowling area might have really gross food simply based on stereotypes, but I was pleasantly impressed. Even the side salad is quite flavorful, and it's only $4. They have a full bar, which is great - we got in late our first night, didn't have a car, and were glad we could get decent food (not just fast food or snacks) up until midnight. None of our meals here were fancy, but they were always hot, hearty and generously portioned.

The shuttle was quite prompt. Keep in mind that the Universal to Cabana Bay Beach Resort pickup spot is under the escalators you use to get up and down to the mezzanine entrance area of the resorts. It's only about a mile or so from hotel to the studios - it was totally worth the extra peace and quiet to us. Also, don't forget you get early access to Harry Potter World if you stay here! We never found the lines too overwhelming and opted to sleep in instead, but it would've been helpful if we'd come during peak times, for instance.

We spent a few evenings watching movies at the AMC Universal theater - so it's nice that the shuttle runs all the way until 2 a.m. because we really did stay out almost that late one night.

We weren't able to take advantage of the outdoor amenities because we spent all of our time at Universal (and it was cold outside), but the pool and surrounding areas is really nicely laid out, and the many kids and families there seemed to enjoy themselves a lot.

We will always stay here when we come back to Universal!

18/12/14 | Link | Rating: 5.0
147. Danielle S.
My boyfriend and I chose Universal's Cabana Bay Beach Resort as our hotel spot for our senior year of college spring break trip in March 2015. We just got back a week ago, and didn't want to leave!! Booking on Orbitz, we saved a ton of money and got the entire week (7 days, 6 nights) for just $760. We were pleased to find out this family resort was also the perfect place for couples!

I do a LOT of research before booking a hotel, and I have to say, this place is AMAZING and exceeded every expectation! We didn't even have to rent a car the entire week, thanks to the endless amount of hotel activities and free shuttle to City Walk and the Universal parks! I requested a room in the Americana building, because it is closest to the dining hall, shuttle, and pool that offers food and has the lazy river (OUR FAVORITE!). They put us on the poolside of the sixth floor (out of seven) and it was the perfect location.

The amenities are endless here. 2 pools, 2 hot tubs, a full dining hall with lots of food variety. The prices aren't too bad, either. We didn't get bored the whole week! I would recommend buying the Cabana Bay cup for $17 that gets you unlimited refills the entire week! My boyfriend and I just shared it. We were also able to use our hotel keys to charge food/items to the room, both at the hotel and the Universal parks! They had a great deal going on for park tickets when we visited. It was buy 2 days, get 1 free. We got lucky!

Each pool has it's own bar, perfect for piña coladas by the pool! The lazy river had to be our favorite part about this place. We were religiously floating around that thing the entire week. They allow you to swim through the lazy river, but I definitely recommend buying the floats, or bringing your own! They are between $8-$12, depending on the size you get, and you do BUY them. That means you only pay once and you get to keep them! There is also a GREAT gym that we utilized, and a bowling alley where we spent our last night. Galaxy Bowl also has a bar and food you can order right from your lane! We loved sitting by the fire pits outside, and the dining area also has smores kits you can buy. This place really thinks of everything!

Cabana Bay offers so many great activities. There is an arcade for the kids, outdoor movie nights in the pool, the list goes on. There is also a Starbucks on site, great for those early morning to Universal Studios, Island of Adventure or your included early 8:00 admission to The Wizarding World of Harry Potter!

The staff was very nice and accommodating. Even our housekeeping lady, Penny, was such a joy! I really can't say enough about this place.

The decor here is spot on with the retro feel. It's such a cool place to be! The atmosphere is amazing and unlike any hotel I've ever stayed at. It just puts you in a great mood your entire stay!

I am so glad we found this resort. I don't want to stay anywhere else when we return to Orlando! Thank you Universal and Cabana Bay for a wonderful stay! See you soon!

19/03/15 | Link | Rating: 5.0
148. Joshua S.
Classy place till someone poops in the pool. Second time here and second time some tourist decides that pooping in the pool is appropriate. Would avoid this place, common issue for serial public poopers...

01/05/15 | Link | Rating: 1.0
149. Stacy H.
This hotel was a great surprise, excellent value, and a nice respite from the busy, overpriced parks. We stayed for four nights after our Caribbean Cruise and really enjoyed the facilities.

We arrived at the Cabana Bay mid-day and enjoyed a dinner by the pool at Hideaway ($45 for a cheeseburger, kids mac & cheese, kids chicken nuggets, caprese salad, and nachos) and a movie by the water.

The next day, we had breakfast in our poolside family suite, which was well-appointed with a screened, separate sitting area, and bathrooms that have a separate toilet closet, vanity area, and a seperate shower room with a second sink which makes the bathrooms work well for a family trying to get out the door.

We were a 20 minute ride from Disney and while we didn't use the Universal shuttles they were running frequently, and until 2:00 AM.

We enjoyed a full day at the two pools, lazy river, bowling alley, and water slides and played with all the games on the sand for hours.

Cabana Bay isn't luxurious, but it's clean, convenient, well-priced, and fun. We'd definitely return!

02/01/15 | Link | Rating: 5.0
150. Alexandra W.
The decor is cute, and as of right now it is new. It is close-ish to the theme park. That is the only positives.

We checked in thinking that this would be a close walk to the park. It is about 30 mins including the complimentary bus ride that was always crowded and had incredibly rude drivers and security personnel.

After a very long day at the park we got back (with my 67 year old grandmother) to discover that all of our key cards had been deactivated. Unfortunately, having purchased the room and put it under my grandmothers name (so she could check in first) she had to walk with us all the way down to the lobby, which was NOT close. The front desk explained that because of a security concern they would have security meet us at our door to let us in. No explanation other than that as to why we were forced to walk across the resort at 10 pm. Security was also completely unapologetic and flippant about why we had to go through this.

This is just one of terrible customer service interactions we've had today. Universal advertises that utilizing their hotels in the park will get you a bunch of perks, and pushes things like their value dining plans, but we experienced very few of these perks (only one of the rides we rode even let us use the express passes they gave us for staying on campus) and extreme difficulties using the dining passes. Very unimpressed, and disappointed in the poor customer service.

02/04/15 | Link | Rating: 2.0
151. Lorraine H.
Miles from Texas is the best bartender by the pool.  Finished an excellent day at the parks came Back to universal cabana bay  which is new and very very clean although rooms are just a bit small (economical).  Anyway... he will tell you all the news.  Really enjoyed the hotel..bowling till midnight! 2 great pools, lazy river. And the staff were all really helpful.  Pool bars should open earlier and automatic parking gate was a bit weird

18/04/15 | Link | Rating: 4.0
152. Jack L.
The hotel is very nice - with 2 pools, a lazy river, a water slide, a kiddie wading pool, one large jacuzzi, a table tennis area, pool tables, a soccer area and an outdoor firepit - the hotel was a big hit with my family. The interior is very clean, and the rooms have plenty of space. Well done with easy and speedy transportation to the park.

The FOOD, however, was BAD. At the end of day one, with three failed meals, one at the bowling alley and two at the cafeteria, we never ate another at the hotel. Here's my hunch. The hotel has made a great facility and they lease out the food vending to one company. The vending license is high and the contract is a multi-year, iron clad agreement, so the vendor's method is to spend as little as possible on the food and staff, trying to make as much money as possible before the contract runs out.

You can't make food this bad, unless you don't care about it. Everything except the oatmeal was bad. My 7 year-old said of the chicken fingers "they don't look right, and they don't smell right!" When I took a look myself, I agreed. The nachos were poor to bad, the hamburger, the pizza and the egg and bacon breakfast were all not good. Another hotel said with frustration "how do you mess up a hotdog?!"  

It's no wonder the eating area was less than half-full each of the three days we were there. After the food making three in our party of four nautious, I was done. We didn't even buy souvenirs there.

5 stars for the resort. 1 star for the food. Loew's needs to get their vendors into shape - in the days of Yelp and Google+, a business can't serve overpriced dreck and expect to get away with it for very long.

07/04/15 | Link | Rating: 3.0
153. Kate T.
For the price, I can see the benefit of staying at this hotel vs. any random hotel near Universal Studios. You can't beat the early park access either.  What you CAN beat, and quite easily at that, is the service, amenities, activities, and the overall value for the hotel you are getting.  They do not have room service. They do not have front of line passes. They barely have smiling faces and enough information to get you to your room at check in.  We were a little dissapointed.

18/01/15 | Link | Rating: 3.0
154. Mark H.
Just know what you're getting into at this place. It's stylish and cool, but they will remind you at every turn that this is a "value" property. So none of the same hospitality or benefits you'd get at one of their other properties. The rooms are simple and efficient yet not noise or sound proofed in any way. You can follow the conversations in the rooms on either side of you due to their use of ventilation ducts that connect the rooms. The food court is ample but the use of NFC chips in the soda cups is maddening and offensive. This prevents you from refilling your cup within a set number of minutes. How cheap is soda?

Overall this property is confused in what it wants to be. It's a value property, but what does that have to do with the construction of the rooms that enable voices to travel so freely? You begin to feel like they penalize you for staying there. Complain and they tell you that you should have selected one of their other properties. For what it is, it's fine. Just don't stay there thinking that the Lowes or Universal names mean anything like they do at their other properties.

13/04/15 | Link | Rating: 3.0
155. Anh-Dao T.
Such a fun, cute retro hotel. I love the 50's/60's era. Imagine walking up to the movie set of That Thing You Do...but with a Starbucks.

The hotel was just built last year so everything was spotless and clean.  Our rooms were a bit on the smaller side and there's not much of a view (we had rooms on both sides of the hotel) but it had your basics. Including V05 shampoo and conditioners and Zest soap bars in old school packaging. No complimentary waters or hair dryers or vanity kits though. In room coffee was a basic Cuisinart package so I'd recommend getting your caffeine fix at the cafeteria or Starbucks downstairs.

The perks of staying here if you're going to the park is the early admission and free shuttle over. So if you're heading to Universal, I'd definitely recommend this hotel.

03/02/15 | Link | Rating: 4.0
156. Jack R.
This is for nostalgic people born in the 1950's or 1960's, or anyone old at heart.

My buddy had to explain the theme to me because when I saw names like "Starlight" I saw the weird orange, blue, and purple colors I was wondering if this was a hotel for drag Queen's since I live in SF and have gay friends as well as straight ones.

Since I'm way too young for either the 50's or 60's this place didn't appeal to me. Through since it could house 6 of us, some with smaller  pull out beds (suckers!) This was a budget friendly option.

We loved the Jack LaLane gym, very clean, though I was the only one who wasn't sure who he was. I knew he was into fitness and was dead, that was about all.

We skipped bowling, they had a bowling alley, but it was $15 per person!!!! OMG!!!!

We loved the lazy river at the X-Men 2 movie night.

My friends loved the bars at every turn.

Kid and adult friendly. Great for families or people on a  budget like us!

21/10/14 | Link | Rating: 3.0
157. Jacqueline M.
When visiting Universal parks we tend to stay on property. Our last visit was at the Lowes Royal Pacific which we love. This time, it was sold out and we opted to try out Universal's newest property. I was thinking it'd be their interpretation of a "value" resort, the cheapest option of their line of hotels...i was mistaken.
While Disney's "value" resorts are like a fancier version of a Holiday Inn, Universals are way different. The hotel calibur is equivalent to a stay at a hilton, marriott or hyatt which is classified as the "moderate" option. More than value less than high end.

The hotel carries a 50's theme: just visualize The Jetsons. Its modern but in a creative classic retro way and the theme is carried well throughout. There's plenty of amenities...a game room, a bowling alley, transportation to the park which is less than a mile away, jack lalane fitness studio, a lounge, two pools with a movie at sundown plus a lazy river. The diner has a burger station, a pizza bar, salad bar, deli station among many others.

On cold days, i do wish the hotel areas were all connected without having to exit the courtyard and walk outside around the pool but that is no biggie.

I also felt like the pillows were an issue for me. I couldn't seem to get comfortable. At one point it was so fluffy, I was almost suffocating. I feel the pillows kind of keep your neck elevated in an awkward position, they don't conform so at least for me it took a minute to get used to.

Aside from a few things here and there, I thought this was a great option. Hotel rates were at $195 but you may find deals here and there since its a new property.

30/11/14 | Link | Rating: 4.0
158. Jason F.
The resort was clean, fresh, and I loved the retro look. I do wish it was a full on resort with round the clock room service since for those who are traveling, we may wake up in the middle of the night hungry as hell due to our internal clocks and when nothing is opened, it's a total bummer! Other then that, I'll most likely be back because for the price, it can't be beat.

15 minute bus rides are complimentary! Free Wi-Fi for people who stay.

07/12/14 | Link | Rating: 4.0
159. Mandy D.
This is a great place to stay when visiting Universal Studios. This place is beautiful and I liked everything that they had to offer in the resort.

Pros:
- Super awesome 1950's/60's decor with a beachy/drive-in theme.
- VERY clean.
- Two huge pool areas. Each side has a poolside bar and hot tub. One side has a lazy river and the other side has a water slide. There are TONS of places to lounge, fire pits to sit around, and games to play during the day. It never felt too crowded because there was SO much space out there.
- SUPER comfortable beds.
- Bowling alley with pub food.
- Gym. A really nice gym.
- Decent cafeteria, with very good breakfast options. SO much fresh fruit.
- Very reasonable drink prices at all of the bars (I saw 4 but there could have been more. The place is huge!).
- Gift shop in the lobby with lots of cool stuff, as well as things you may need that you forgot at home.
- Microwave and mini fridge in the room.
- Great setting for both adults and kids.

Cons:
- The room was a bit small. We got a family suite to sleep six adults and it was pretty tight. We had so much luggage that it was really hard to navigate the room.
- Awkward bathrooms. The toilet and shower were two separate rooms with the sink outside. One shower made it super difficult to get everyone ready in the morning. For a family suite, two full baths in that setup would have worked much better.

If you're traveling with a group I suggest getting adjoining rooms because that room was way too small for us. Otherwise, I totally loved this place and will definitely stay here again the next time I come to Universal.

16/03/15 | Link | Rating: 4.0
160. Shannon H.
This place was cheap and very clean. It comes with early admission to Islands of Adventures. I have terrible allergies and have had serious reactions at luxury resorts. I didn't even have to take a Claritin here! They do not have any feather bedding which for some may be a negative but for me (and my super allergic son) this was a huge plus!

There are family movies at night, bowling, starbucks, plenty of casual food options, a gift shop, corn hole, Etc. We will definitely be staying here again.

02/05/15 | Link | Rating: 5.0
161. NonBlondie M.
While visiting family in Florida, I brought my 6-year old son up to Orlando to see Harry Potter at Universal.  We only stayed one night, and I bought our room on a prepaid Expedia deal.  I was a little worried because I read some mixed reviews, but I shouldn't have been.  The place was new, clean, retro and fun.  My son loved it and so did I!  The shuttle was prompt (we never waited more than 3-4 minutes, even during a mad rush to leave the park in a downpour) and I couldn't get over the shiny cleanness of the place.  

Last year we stayed at the Swann by Hollywood Studios at Disney and had a roach in our room.  This hotel had no bugs, and super style at a good price!  The retro theme is everywhere, down to the "Alberto V05" and "Zest" soap provided in the shower!  We didn't use the pool or river, but they looked amazing.   I recommend!

29/04/15 | Link | Rating: 5.0
162. Erin N.
We loved the time we spent at Cabana Bay.  There is fun retro-detail all over the place.  The rooms themselves had just enough space for a family of four.  We were located in the Continental building, which was near the smaller pool, which wasn't small at all.  The time we spent by the pool was great.  My two children ages four and 1.5 loved it.  There's fountains for children to play in, a lazy river, and best of all, the pool had shallow entry, which makes it so easy to enjoy with children who can't swim yet.

We ate breakfast at the Bayliner Diner one morning which is located in the main building.  It was very good, prices are about what you would expect at a theme park resort.  Most notable for me were the bakery items, the croissant I had was delicious.

A couple of things would've made this a five-star review:

It would be nice if the kitchenette was stocked with paper towels instead of having to walk to the food court and stock up on napkins.

The housekeeper did not visit our room until late on the second day.

I took my daughter to the arcade, and there were a lot..A LOT of games that were out of order.

21/03/15 | Link | Rating: 4.0
163. Lauren E.
Just got back from Florida last week and I've been looking forward to writing this review. My sisters and I were heading down to Orlando for a Harry Potter pilgrimage and looking for a fun place to stay. I've stayed at both resort hotels and economy hotels in Orlando and I feel it is worth it to splurge to stay at the resort hotels because you don't have to battle traffic in the morning, the pools are awesome, and they are FUN!

We arrived at Cabana Bay after midnight on a Thursday night and they gave us a room upgrade to pool view! We were in the Continental Building which was hotel style as opposed to the motel style buildings on the other side of the complex. Our room wasn't huge but fit the three of us nicely and I loved the attention to detail with the room decor.

Food: We ate on-site for breakfast only, choosing to eat in the parks for lunch and explore some Orlando spots for dinner. The breakfast options appear expensive at first but we found some bargains: muffins, juice boxes, oatmeal, and cereal carton with milk. Whatever you do, do not buy a grapefruit half by weight because it will cost you $6.50.

Transportation: I was not surprised but a little disappointed they didn't have an airport shuttle. We used Mears shared ride as Cabana Bay suggested and it was sufficient. The Universal in-park shuttle was awesome, we never had to wait more than a couple of minutes either at the resort or at the parks station. Also, there is a very nice trail from the parking lot of Cabana Bay to the entrance of the parks, takes about 20 minutes to walk at a moderate pace.

Grounds and Facilities: were gorgeous! Two large pool areas including a hot tub and bar each as well as a lazy river, lawn games, picnic areas, and unending beach chairs and towels. One downfall is you have to buy or rent a tube if you want one for the lazy river so if possible, bring your own. The fitness center was very spacious although let's be honest, we did not take advantage. The bowling alley was fun, but at $15 per person we were content with strolling through. Finally, the gift shop has most of the best HP souvenirs although why anyone would buy a wand there instead of Ollivander's is beyond me.
(Pro tip for ladies: the 25 cent restroom vending machines are stocked and functioning!)

Basically, this place is worth it if you're looking to spend a little more on your lodgings and have the complete resort experience or want a really baller pool day complete with blended drinks for you and hula hoop contests for the kiddies. Do it.

31/03/15 | Link | Rating: 5.0
164. Sean M.
Where to start.
Check in time is 4pm. We got to the front desk at 4:15. They said our room was not ready but they would text us when it was. So back out to the car in the disorganized mess they call a valet station. They told us to go park our car near the section we would be staying and and feel free to walk about the grounds until the hotel room was ready.
Problem with this you ask? Well to get anywhere in the hotel you need a working room key. So we were trapped in the parking lot until someone opened the gate to the interior hotel are for us. Then to get near the pool we needed a working room key also.
Desperate at this point we headed to the hotel bar. At 5:30 I walked up to the front desk to ask of our room was finally ready and they said it was. So then we finished our drinks and made the long walk back to the parking lot for our luggage to take to the room.
The 'suite' is a regular sized room with a partition between the 2 twin beds and the fold out couch. The room was dirty and missing the remote for the second TV. Shower curtain was ripped, walls are stained, tub is stained and the room smelled funny.
This hotel is almost brand new and is in worse shape than a 15 year old Disney hotel. They service staff does not care at all. They all have a vague look on their faces that shows how little they care about the customers.
We stayed one night, paid way too much and ate really garbage food that cost more than it should have.
Do your self a favor, stay anywhere but here. You will thank me.

17/05/15 | Link | Rating: 1.0
165. Jeffrey P.
Convenient access to Universal, but thin walls!

The main reason to stay here is the convenient access to the Universal parks. The shuttle service is fast and frequent; we never had to wait more than a few minutes for a shuttle either way. Unfortunately the shuttle only takes you to the main parking/transportation entrance; from there it's still another 10-15min walk to & through CityWalk to reach the Islands or Universal entrance. Not the fault of the hotel, but it does make it a bit more inconvenient to hop back and forth between the park and hotel throughout the day.

The hotel itself  is very nicely themed and the pool areas looked very fun. There's even a lazy river, although the inner tubes cost extra which was a bit off-putting. Our room was huge and well-decorated, but the walls are paper thin! We could clearly hear the conversations and TV of the family next door, and not because they were loud; it simply sounded like they were in the same room as us. Luckily our neighbors kept normal hours so it wasn't a huge deal, but it could be a big problem with inconsiderate neighbors. Also, the overall cleanliness and employee attitude doesn't match the Disney Resorts. (No major problems, but Disney typically goes above-and-beyond, whereas this feels more like a regular hotel.)

The main food court is serviceable, but as-expected mostly overpriced for the quality and quantity of food (get the milk and cereal for breakfast, it's better than their hot food and reasonably priced). CityWalk's many restaurants are the short shuttle ride away, although they're also a bit overpriced as well. Instead I recommend taking a $5 Uber ride to one of the many other restaurants in the area. (Our meal at Chuy's tex-mex was much better and half the cost of any on-site restaurant.)

Overall, this hotel is fine if your only destination is the Universal parks. If you're also visiting Disney, I'd recommend any of their resorts instead and take an Uber over to the Universal parks.

20/05/15 | Link | Rating: 3.0
166. Michael R.
Just got back from an excellent trip to Universal. We picked Cabana Bay because my girlfriend is obsessed with the 50s and 60s. This resort lived up to the hype of their vintage/retro/kitsch look and feel. It didn't hurt that this was the cheapest resort at Universal either.

PROS:
- Essential staff was VERY helpful and nice. We stayed 2 nights while planning to do 3 days at the park. For our first day, the plan was to arrive in the morning and check our bags at the luggage counter, hit the park and come back later for our keys. The front desk was able to give us a room at 9:00am, no problem. Check in is listed at 4pm. We were so surprised and happy, it kicked off our day on such a high note being able to freshen up and get ready for the park in our room and be able to go right back to it later without waiting. The guys at the luggage desk were super nice and friendly, too.
- The shuttle is fantastic. We never waited more than 2 minutes for it leaving the resort, and no more than 5 minutes getting on one at the park (and it was only because we left as the Studios park closed, along with everyone else). It was about a 15 minute trip from our room to the gates of the park. You can't beat that.
- You do get early admission with your room keys. Very nice added bonus. You can also have purchased merchandise delivered to your hotel for you. It was waiting for us at the luggage desk later that evening.
- They have two great pool areas, complete with a water slide at one and a lazy river at the other. Heads up, you have to purchase the tubes at the lazy river (no rental option). We now own two crappy pool tubes because we wanted to use the lazy river for 20 minutes. The guy working the booth was nice enough to inflate said tubes, and then he took our used ones back in exchange for deflated new ones, so no issues with getting them home. We very much enjoyed the pool and pool side bars. The drinks were great and actually pretty strong. Despite what the posted signs suggested, people were drinking in the pool and hot tub, so we did too and had no issues with the staff. Everyone we saw doing it, ourselves included, were clean and respectful about it though.
- We loved the on-site Starbucks which we used every day, and we ate at the Bayview Diner once (an open-style food court with MANY options for hot and cold food, plus desserts and snacks). I preferred my half chicken with potatoes from the grill as opposed to my girlfriend's burger and fries. We unfortunately did not get to bowl at Galaxy Bowl or check out the restaurant up there, so I can't share any info on it.
- We had a double bed room since king rooms were sold out and more expensive, but it was plenty enough space for the two of us. Beds were full size, not queens. Comfortable beds and pillows, with light bedding and no allergy problems (I sometimes have issues with feather bedding). This is apparently throughout the hotel so this may be a great choice for those of you with allergy problems. There was a small fridge hidden in the TV stand/dresser for those who want to keep food and drink in the room. Big plus. Sink and mirror on the outside of the bathroom also makes getting ready in the morning go much faster.

CONS (All very minor):
- I can't speak to the size of a king room or suite, but the double bed room we stayed in was tight. Plenty of space for just us two, but I could have seen there being an issue if we were traveling with another couple. Four people in the double bed room will be tight. There is not a lot of open floor space for multiple suitcases. We packed light with just duffles, but if you plan to have 4 people and 4 suitcases in the double bed room, be prepared to trip over one another.
- We received a first floor room, so we didn't have much of a view. Our window faced a parking lot. Thankfully, we didn't hear any noise from outside and really not much from inside the hotel. I don't think this place is sound-proofed, so maybe we were just on a quiet floor. Either way, no noise issues, but I would have loved a view of the pools.
- Gift shop has a very limited amount of Cabana Bay merchandise. We wanted to pick up one of the Galaxy Bowl bowling shirts but they were out of Medium and Large. Only one t-shirt for guys, and it was aqua blue/green. A few girls tees and a sweatshirt, but not much to pick from. As we were fans of the resort and its style/designs, we wanted to get some gifts - sadly, there just weren't many choices.

All in all, we loved staying at Cabana Bay and would stay again next time Universal gets a new attraction and we want to come back. I recommend checking out MouseSavers.com for details on coupon codes. I was able to book our two nights with a  20% off code for under $250 via Cheaptickets.com

06/05/15 | Link | Rating: 5.0