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Omni Orlando Resort at ChampionsGate in Orlando, FL

Omni Orlando Resort at ChampionsGate in Orlando, FL


Located 7 miles from Walt Disney World, the Omni Orlando Resort at ChampionsGate features 720 guestrooms and suites including two and three-bedroom villas, 36 holes of championship golf, full-service spa, formal pool with private cabanas, family pool with 125-foot waterslide and water tower, 850-foot lazy river and multiple dining outlets. Complimentary shuttle transportation to Walt Disney World is availble with advance reservations. The hotel is located 22 miles from Orlando International Airport.


Established in 1958.

Omni Hotels & Resorts creates authentic guest experiences at 60 distinct luxury hotels across North America. From our resorts featuring over 20 world-class golf courses and award-winning spas to downtown properties perfect for leisure and business travelers, each Omni showcases the local flavor of the destination while featuring four-diamond, personalized service. The brand, founded in 1958, is frequently recognized by top travel magazines, consumer research organizations and trade publications.


Company Info:

Rating: 3.81

Address: 1500 Masters Blvd, Orlando, FL, 33896
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Orlando, FL



Comments (133):

1. Penny L.
I have stayed here twice. It's a very good hotel, great place to relax, and a bit away from the disney rat race yet close enough to go to the parks easily.  The hotel is a bit isolated in that Championsgate consists of the hotel and golf courses, some condos, a strip mall, grocery store, etc, but  it looks like there's  lots of room for growth. The hotel has nice places to eat, fabulous pools, a nice work out room, a short walk to the store, a spa, so you can stay there and not leave for anything your whole vacation.  The first time I stayed there, there was a big business meeting so it seemed pretty quiet most of the day even though there were a lot of people staying there. The second time, there were lots of families and the hotel felt more populated with the pools getting more use. Both times were very nice, and I will stay there again.

24/02/11 | Link | Rating: 4.0
2. Wais M.
Great hotel for the price (booked through priceline). Great restaurants and activities within the property. Highly recommended!!!

13/10/08 | Link | Rating: 5.0
3. Amanda E.
Stayed here when my friends got married at the resort. I had low expectations of Orlando and after flying down from NY on a flight where 95% of the passengers were families with screaming children, I was ready to book a flight to Miami.

I was glad I toughed it out because I was very pleasantly surprised by the Omni resort. The grounds are beautiful and the hotel is well-appointed and spacious. I snagged a deluxe room with a gorgeous view over the pools and golf course. The room was fairly large and the bathroom was nice but the beds could have been more comfortable.
Even if you're an adult and don't golf, you can still enjoy the pools, beach volleyball, lazy river and waterslide.

Value: it's not the Four Seasons but it's a fraction of the price and more than half the quality. The room rates are very reasonable, at least by NY standards. I think I paid around $500 for two nights.

04/07/08 | Link | Rating: 4.0
4. Aileen S.
Ok, I don't golf.  If I did, this place would've gotten one more star from me.  I don't have a crew cut, grey hair, or wear business casssh whenever i go out.  Stuffed shirts aside, you will get something you don't normally get at your chain motel of choice:  1) friendly service, 2) attention to your needs, 3) all around pampering atmosphere.   You'll love love love the Pool areas, hot tubs, and if that's what you're in to...golf.  You'll love the shower, sleep soundly on their ultra comfortable beds and pillows and be greeted by a quality buffet breakfast in the morning.  I guess there is a reason why you're parents and grandparents always opt for the 4 star hotels.

29/06/09 | Link | Rating: 3.0
5. Camju E.
A superb resort for business or relaxation!!

The property is huge and beautiful!!

28/05/09 | Link | Rating: 5.0
6. John H.
While this resort is obviously geared towards golf enthusiasts (with Greg Norman designed International and National courses as well as a small, 9-hole par 3 course.), there are quite a few other amenities and distractions to keep almost anyone occupied.

The lower priced range room was adequate sized and the bed was quite comfortable. Free Wi-Fi access is provided as well as cable TV. Outside, there are swimming pools, a hot tub, basketball court, water playground, inner-tube river, beach volleyball court and a night lit, par-3 course all in one area.

Houskeeping and front desk management was lax at times (room cleaned late, broken coffeemaker not replaced for 2 days, requested items not in room on check-in) for a hotel in this price range, but overall the service was friendly and promt.

The location is 2 exits West of Disney, which is a big plus since most tourists stay East of Disney and traffic can become horrible.

The on-site restaurants were quite good. The deli was OK. The Starbucks was, well, a Starbucks. Prices for all food was, as expected, a bit inflated.

Checkout was automated and painless.

02/01/07 | Link | Rating: 4.0
7. Cristina V.
UPDATE..i'm going to lower my rating to a 4 instead of a 4.5...
I guess due to it being holiday weekend, the place was packed with loud, obnoxious kids...also we had a few issues with room service and the management...the hotel is still great, but I think they should re-evaluate the people that they have working for them to ensure that they be more professional with their clients.
We checked in the first night and noticed that the AC was making this LOUD banging sound every time it would switch on..Like someone took a baseball bat and was banging on the wall. So, we ignored it until we went to bed and it was hard to "avoid" when you're sleeping.. So , we had a night of restless sleep, and when we called the next morning to get moved they were giving us issues...Eventually we did move, and got a better view, but how much BS should  a person go through to prove they had a miserable night sleeping.
I still recommend the hotel, just be very stern when you speak to the people working here if you have any issues.

01/09/08 | Link | Rating: 4.0
8. Mike C.
Highly recommended to stay while in Orlando. It's near the center of everything. Disney, outlet malls, Universal Studios, Sea World etc. Extremely friendly staff, amazing facilities and super kid-friendly. Didn't get a chance to golf there but the links style course certainly looks amazing. Perhpas I will have a chance to do that next time. The hotel has beautiful pools and a lazy river!  Definitely will stay there again.

25/04/10 | Link | Rating: 5.0
9. K G.
this is the 2nd time we stayed at the omni, and i am an omni select platinum guest and have received much better service at other hotels! Than I did at this one. It is a nice place if u aren't expecting much. we visit Orlando every year and the next time we visit Orlando it definitely wont be at this hotel.

The pools and the winding river are really nice and the food at Croc's is excellent. but there are a few things i did not like, we ordered a refrigerator from the front desk which we never received even after i had personally gone down to the front desk and the manager said it will be right up, but it never came. This happened on Jan3rd 2011 at 11pm. as a result the very expensive steaks that we had purchased from Charlies steak house were ruined. And i am very big on my food!!

also as a select platinum omni guest member I am entitled to receive a water bottle in the evening and a local sweet favorite. which we have always received at other omni hotels we have stayed at, and we didn't at this resort. I had mentioned this at the front desk on 2 separate days and they still didnt bring it  to us.

also final complaint is that the self parking fees should be included especially if you are charging a $18 resort fee!!! Really? you aren't  a hotel at some downtown metropolitan city and even if u think that u need to make it more exclusive, it shouldn't be at the rate of $12 or $14!!! What does the resort fee include if not the parking???

Wont be staying here again.

08/01/11 | Link | Rating: 3.0
10. Mimi O.
It would have been perfect if I was a golf player. The hotel is nice but I expected it to have indoor swimming pool and jaccuzzi for a 4 star plus hotel like Omni.  I would probably not stay there again, not for the bad service but for my personal preference.  If you're going to visit Disney for vacation, you would probably want to stay closer to Kissemmee.  I would prefer a motel over a hotel for family vacation.  For golfers, this Omni Hotel would be perfect.

03/01/10 | Link | Rating: 3.0
11. Dave B.
Here for a conference, so the room rate is good. Hotel is very nice, but no signs from the interstate (I-4), so we missed the exit. Fitness center is okay, but they need more bikes, a stairmaster, and more clocks on the wall. The pools and kids center look really nice (lazy river, big pool with fountains and basketball hoops, etc). I don't play golf so I can't comment on the course, but it seems pretty nice.  The concierge had a very difficult time getting us a reservation at Zen (the hotel sushi restaurant), which seemed odd.  There is a $16 per day "resort fee" which is ridiculous -- it's for things that all should be included in the room rate, like the USA Today on your doorstep in the morning, the coffee maker in the room, and WiFi.

07/05/10 | Link | Rating: 4.0
12. Albert d.
I just got back from this place and it is phenomenal.  The moment you drive through the gates of town you already feel like your somewhere else.  I usually just stay at a regular hotel like the Fairmont, Hilton, Renaissances and this place has got to be one of the best.  The ambiance is a perfect view with the Florida settings.  It's just a calming experience since nothing is around this resort.  The location is just right from Disney since it's only between 10-20 minutes away which I found is the average drive to everything.

Granted it's a higher end hotel with a ton of amenities.  

They have a lazy river, sand volleyball pit, tennis court, 2 pools, 2 jacuzzi, a few restaurants and of course a full golf course designed by Greg Norman.  A few other perks was the fire pit, and private cabanas by the main pool.

The rooms are excellent.  Very comfortable beds.  I had the privilege to stay at one of the Villas which has a full kitchen.  The kitchen is gorgeous with stainless steel appliances, granite counter tops and actual good quality cookware.  There is also an LCD flat screen in the main living room with 2 leather lounge chairs.  This is a 2 bed 2 bath Villa they have available and is a pretty good size if your looking to accommodate at least 6-8 people.  In the master room there is a corner shower with a jacuzzi tub.  

Both the villa building and main resort building have full blown GYMs with free weights, treadmills, ellipticals, yoga balls, medicine balls and nice cold water.

The staff is extremely friendly at the main resort however, in the club house they were very snooty.  If your not their type or over the hill age without a mini skirt you feel like your in a KKK meeting.  Many of the members or other guest were not very welcoming at the clubhouse.  Luckily I didn't come here to play golf.

Other than the clubhouse experience I would definately come back next year!

05/03/08 | Link | Rating: 4.0
13. Christopher R.

This place is major. I started staying there right after it was built and it was a nice little secret.

The rooms are spacious, well decorated and comfortable.

Its only a short drive to the Disney parks. You can actually see the Disney fireworks from your balcony overlooking the pool area. It's actually nice to NOT stay near the Disney parks. It's a more quiet location.

There is a small plaza near by that has a Publix (BEST Grocery store EVAH) and a liquour store among other things.

After a hard day at the parks, spend a evening floating in the lazy river (the largest in the area) or order a drink from your pool side cabana.

Yes...Ive dont all those things. I like to spoil myself. Whatever.

The spa is great and has some nice services.

The staff is very friendly, and actually remembers you each time you come through the lobby.

20/03/08 | Link | Rating: 5.0
14. cherry e.

i would give a half a star if at all possible, well here goes.... planned a trip for July 4th weekend, mind you we were very excited, pictures looked great reviews were decent so we figured what the heck..... when we got there, the lobby was OK, nothing overly memorable, front desk indifferent, but who cares right? i was there to enjoy the pool/spa/drinks so off we went to the room. the room was horrible, there was no way this should have been a 4 star hotel, the room was basically half step up from a motel room (carpet looked dirty and stained, sheets looked old, bed not comfortable, cucumber slices on the curtains??? really???). we were given a smoking room after a nonsmoking room was requested(hotel says that was only a request and not a guaranty-- a bit of a back story, I have asthma and my boyfriend is allergic to cigarettes) after going back to the front desk and explaining the situation we were told there were no other rooms available. after speaking to a manager we were switched to another room that smelled worse, like wet dog. After just under an hour we decided we couldn't stay there (puffing on an inhaler and sneezing all weekend???!!! i don't think so!!!) so we left but was still charged for the resort fee for the entire weekend!!! no sorry, no real attempt at making it better......aarrrggghhh.....anyway the grounds were OK, but very regular looking but cant say much more as i only stayed there long enough to waste an hour of my vacation time!!!

13/07/10 | Link | Rating: 1.0
15. Debbie H.
This is a toughish one to rate as I feel very torn about my stay at the Omni.  Conveniently located just off of I-4, the resort is in a brand newly developed area very large in scope and grand in structure.

We booked our stay through hotwire.com and for 4 1/2 stars I was sorta hoping it would actually be closer to my friend in Celebration but that's what you get when you don't control your destination.  We arrived on Saturday afternoon with no problem finding a spot ourselves in self parking as the lot is just outside of the lobby.  The hotel is massive yet there were hardly any guests.  The staff checked us in very politely and made everything very easy.  Our room had a beautiful view overlooking the humungous pool"S" lagoon style with slides and cabanas as well as the long stretched golf course in the back drop.  Very luxurious and a gorgeous sight to see, we instantly felt relaxed.  We made a visit to their cigar bar where the nicest bartender served us drinks and small chit chat.  We played a game of pool, and darts in a darkly furnished room with a plasma tv mounted to the wall in front of stadium seating MTV Cribs style.  The bar and living room area lead out to a huge grand staircase that leads down to the larger than life pool with an electric fire pit off to the side with stones.  The rooms are nicely appointed and modern in design.  The hotel also has an underground mall type area with a deli, coffee shop & and a golf gear shop.   We did not try the restaurant though the entrance looked really cool but we did order breakfast room service and it was great and the oj really fresh and delicious.  

This hotel is [I'm sorry to stereotype] perfect for the golfer or mature couple who is looking to relax, play golf, hang by the pool, go to the cigar bar and have lights out at 11PM.  Since I wouldn't say we are any of that, especially the fall asleep at 11PM part, having their bars shut at 11PM, the pool close with the gate shut at 10PM including the jacuzzi, AND no bar or any other options in close distance, we were left to our own devices.   We saw some children here but if I was a child in Disney World, I would probably want something a little more geared toward Disney.  My husband and I will probably not be back only because we like to go in the pool after dinner and when a hotel is that militant about you not having access to their pool (all rules are made to be bent), it is like looking at 'It's a small world' as a kid from a balcony that you can't get down from to enjoy.

11/12/10 | Link | Rating: 3.0
16. Evan G.
This review is for the conference services and pool area, as I did not stay at the hotel.

I attended a Booke Seminar there last year and was blown away at how nice everything was.  The food that was served was delicious and becuase of that I probably ate way more than I should have, I just had to keep going back.

The rooms were very nice and clean.  They were set up perfectly and made for a great learning environment.

My biggest complaint was that there was no wireless internet in the conference rooms.  If we wanted to use it we needed to go out to the main lobby and use it there.

On the days lunch wasn't included we could go down to the pool bar where they had a great little cafe with some great food, I enjoyed everything I ate there.  It was also a nice little walk around the pool area, which was huge.  Everyone who stayed in the hotel loved it, but it was above my companies limits for hotel spending while on business travel.

22/12/08 | Link | Rating: 4.0
17. Kim R.
Well, what started off to be a lovely labor day weekend at omni turned out to be the worst weekend of my life!  First night the fire alarm in our room goes off on 3 separate occasions sending security to our room. Ok, I can live with that things happen. Things really got fun when I was sitting out by the pool sat morning with my family when the back of the pool lounge chair collapsed,  jamming and crushing my finger in the process. The chair would not release off of my finger causing my husband to have to forcefully kick it off and then wait for the paramedics to arrive. Blood everywhere.   Needless to say... After spending the day in the emergency room, finger tip practically sewed backed on and a broken finger,  I would have expected at least a bag of ice waiting for me, maybe a couple of drinks?? A sandwich?    Especially after reading someone else's review about a mishap with Disney tickets and coming back to lots of goodies. No!  Almost lost my finger and nothing!!   Then we were still charged the entire amount of our stay, even though it was spent in the ER.    To say the least,  this was a traumatic experience for me and it would have been nice to have a little courtesy for a guest in need.

Oh, and if you plan on bringing a child to the pool area watch their hands around those pool chairs. They are heavy metal and  another accident waiting to happen.    

1 star because the view from our room was nice..

24/09/11 | Link | Rating: 1.0
18. C R.
Stayed in a 2 bedroom villa penthouse unit facing the pool and golf course. The room was amazing and very large, it also had a den that could work as a 3rd bedroom. Flat screen tv's in all rooms (I read other reviews and I guess there are old tube style tv's in the normal hotel rooms, the villas are much nicer and a bit more expensive-- but worth it if you are traveling in a group.).  I was vacationing for my brithday and the staff was very nice, sent a gourment birthday cake to my room the night I arrived!  Also rented a cabana by the pool which was nice and relaxing. Highly recommend this resort even though I am not a golfer.  It is a bit outside the zone of the theme parks, but I was there to relax and enjoy the resort and didn't want to leave!

17/12/11 | Link | Rating: 5.0
19. Arta L.
Outstanding, Outstanding, Outstanding.

It really pays to be loyal to OMNI, although my guess is they treat everyone of their guests with top notch service.

Here are all the wonderful things about our experience:
1) Upgraded room- Im a platinum guest so we were upgraded to a parlor suite with two rooms (one bedroom, one living area, separated), two bathrooms, and AMAZING view of the golf court. Many many thanks to the loyalty ambassador for making that happen.
2) IMPECCABLE CUSTOMER SERVICE- Wow, the service did not stop, no matter what hour of the day you called. Forgot your toothpaste? no problem, they had it up in less than 5 minutes. We must have called at least twice a day to have various things delivered, and without fail, they were prompt, and kind.
3) Outstanding OMNI select guest perks- got the shoes shines, the clothes pressed, generous quantities of morning juice, free internet. Why stay anywhere else when there is an OMNI around? I love them!!
4) Friendly staff- everyone was extraordinarily friendly..no matter which staff you ran into, they were always pleasant and kind.
5) Beautiful Hotel- remodeled, clean, fantastic lobby, nice rooms, great balconies.

One of my favorite memories and stays at an OMNI hotel.

24/04/11 | Link | Rating: 5.0
20. gil r.
Thinking about getting married here? Thinking about staying here read on...

wow what a terrible hotel sure it looks nice in pictures and it has big gates you have to pass to get in

I guess i should explain my self so i don't sound like a jilted customer trying to get revenge

-first off lobby is beautiful and the restaurants are nice but pricey
-the pool is great and has a huge lazy river and the golf course is huge!!
-the room service is quick and the staff shows up promptly
-Rooms were small and smell so bad and the sheets gave me a rash on my face
-The staff is terrible and have such a terrible attitude my gf was feeling sick and she threw up after not feeling good and she asked for some assistance and no one came and she was forced to clean it up after herself
-my cousin was getting married here and they lost the grooms and fathers tuxedo, they setup the wedding in the wrong room (and refused to change it), the servers were extremely rude, they lost some of the flowers, and the wedding planner was no where to be found.
-the coordiantor was no where to be found, she then sent the wrong child to be the ring bearer who was supposed to be the bible carrier.
-Right after the wedding we were looking for coordinator to show us where to be for the cocktail hour their reply was "she has already gone home for the day she is done with your wedding".

Never ever get married here let alone spend at night in this place.  If they change their ways and hire a new wedding coordinator maybe it will get a better review.

This place alone ruined my trip to florida!!

19/12/10 | Link | Rating: 1.0
21. David C.
Very nice stay, beds comfy, nice grounds.  A bit of a far drive to the Disney World area which we were there for, but we knew this going in to the trip.  It was a bit chilly on the day we decided to go to the pool river so we didn't stay long, but it was clean.  The entire staff was nice, not one bad experience.

30/09/11 | Link | Rating: 5.0
22. Nathan M.
I definately would give this Hotel a 4 star rating.  The furniture needs to be updated in a bad way. I came out for a 3 day sales meeting I was going to cheap out and crash in a co workers suite. I ened up dropping 400:00 for 2 nights because the roll out couch was unbeliveable. THE OWNER OF this hotel would not want anyone in his or her O family to sleep on it...  Honestly this has to be the nicest place I have ever stayed at Are my expectaions to high?. --OK this Mattress need to be upgraded ASap. Motel 6 has better mattreses LMAO

16/03/12 | Link | Rating: 4.0
23. Allison R.
We're always looking for a fun place to go with friends or the kids and this place was definitely it! We had a great time hanging by one of the many pools. We spent most of the time in the lazy river but from time to time went down the slide. It was a blast, even for adults.

We ate at Trevi's for breakfast, David's for dinner and drinks, and hit up one of the side bar grills for lunch. Trevi's was the only place that was truly lacking. We went down for breakfast, the others in my group did the buffet and I ordered from the menu. The food was fresh and good quality. Where they lacked was the service. The other people at my table ordered orange juice and I ordered water. They had their drinks and food before I even got my water. I had asked the server again, still nothing, so I asked another person and they brought it right over. The next morning we went back for breakfast to give it another try, similar problem, but this time with the food. I was ordering from the menu again, the others did the buffet. The server forgot to come back to get my order and by the time he did everyone was done eating. They did make up for it by comping our entire tab.

The only other complaints I have are the parking fees were $30 and the amount of debris in the pools. Maybe they could step it up a notch by having someone clean them out more often. Otherwise, it was an enjoyable experience and we will definitely be staying there again.

31/05/12 | Link | Rating: 4.0
24. Larry B.
Wow is all i can say about this past weekends stay at this great hotel. Yes, they charge you a resort fee, but this IS A RESORT. They treat you like royalty, the food at every restaurant and service was way above Par...so much so that we ate every meal in the hotel, even though we had a car.
The pools and golf course are amazing, and the lazy river was an everyday retreat.
A call down to the driving range offered us all day play and range balls for an unbelievably cheap price and the ability to come back all day. That, along with an offer to save us the three hundred yard walk, by sending us a cart to pick us up.
 The place is immaculate, and i am planing another trip back there before the snow birds get back.
Don't miss the Sushi/Asian themed restaurant Zen, it was a masterpiece of fine Asian Cuisine with fine yet friendly service.

08/06/12 | Link | Rating: 5.0
25. Christina Y.
This is a gorgeous property on a big chunk of land. The hotel itself is beautiful. It's very classy but not over done. They have a handful of restaurants to choose from. The outside space is amazing! There is a lazy river, adults only pool, kiddie pools, fire pit, pool table, arcade room, hot tubs and a blue tube slide. We were only there for one night for a wedding. So my husband and myself didn't get to try any of these amenities. I did go to the spa to have my make up done. The lady who did my make up (can't remember her name) was such a sweetheart. She was really polite and did exactly what I wanted. The price for the room is very reasonable given the quality of the hotel. The only cons I have are: 1.) The parking fees. Why are you charging me to park my car in your parking lot? I can see why they charge a resort fee, to help maintain the pools and what not. But charging for parking, that's insane! 2.) The walls are thin and I could hear people in the hallways. You could hear everyone's door slam shut. 3.) Their pillows suck! They are the feathered ones, which in my opinion suck. They lose their shape and deflate. To me it seems like I would of been better off without a pillow. So if you hate super soft pillows, bring your own. I slept like crap! To me, how I sleep at a hotel usually determines whether or not I'll return there. 4.) The tub was small and dated. The rest of the bathroom was very nice. Surprisingly the shower pressure was great! Usually it's very weak. But here it was great. The room was very clean and updated. We got a deluxe king room. Which is cheaper because you get a view of the parking lot. If you upgrade to the premiere king you get the same thing but with a view of the pool. If it wasn't for the parking fee and pillows I would of given them 5 stars. They definitely need to reconsider the parking fees. Still debating on whether we will return to the Omni.

24/12/12 | Link | Rating: 4.0
26. Cindy F.
I simply cannot understand how this can be a four star resort. It is just not at that level.  The lobby is nice.  The staff is indiferent, several of the staf members were rude to us during our stay acting as if we were bothering them when we asked questions.

The rooms are dated and small. The  beds are very uncomfortable and have cheap mattresses.

I had a massage at the spa that was average.  The check in at the spa was also uncomfortable as there was no one there to check me in and I had to knock on several doors to ask for help.  

The pools are nice for kids but getting someone to bring you a drink is like pulling teeth. I finally got up and went to the restaurant by the pool and was told to go back and sit down and wait for the server!
There are plates of food on the floor around the pool that had not been picked up and towels on the floor everywhere.

I would not recommen this resort to anyone. I would stay at best western before returning.

08/05/10 | Link | Rating: 2.0
27. Marie H.
I came here with my family after we booked the room through priceline's name your own price for $85 a night, which was a fantastic deal. I called their reservations line to see how much it would be to upgrade to a 2 bedroom suite and was told $30 for a junior suite and $50 for a 3 bedroom villa but we had to wait until check-in.When we got to the hotel they said that wasn't correct information and without even asking they upgraded us to the junior suite (all they had) for free. The pools here are great and I loved the lazy river. We came here during lovebug season and that was very irritating but they had no control over that. We had an issue with our $100 room service breakfast the next day and they comped the entire thing, without us even asking and the same thing with a dinner we'd gotten from their deli. Although we had a few minor issues the hotel staff here was extremely helpful and made up for it without us even asking. To me, this means a lot in this day and age. On our last day we were sent up a gift basket filled with all kinds of goodies and a note apologizing for any problems from David at concierge. It was so nice. Ultimately, we had a wonderful experience at this hotel and I will definitely return. Kudos to the staff for their 5-star hospitality. All of you were wonderful. The night time manager was a doll too. Bravo.

16/05/13 | Link | Rating: 5.0
28. John H.
Other reviewers are correct - tons of hidden fees (let's call one 'resort fee', another 'parking fee,' other 'service fees). That said, it's common in Orlando so we can't just bash the Omni for this sneaky play. The resort itself is pretty cool. The restaurants are overpriced since you are obviously captive. There is nothing nearby except a subway and Chili's so plan to hang low, or drive into Disney or Celebration. The spa is tiny, massage was good. Gym is very small. The lazy river is not so lazy due to all the kids but it is definitely a good time. The bar staff at Croc's could be completely replaced if anyone in management is serious about pleasing the pool goers and making some cash.

02/07/10 | Link | Rating: 3.0
29. Shad B.
Great Rooms and a wonderful resort.  A jewel in Central Florida

15/10/12 | Link | Rating: 4.0
30. Elisa B.
Based on the check-in experience, I expected the hotel stay to be enjoyable and relaxing.
There was no wait to be helped at the front desk.  The valet attendant and bellman took care of everything and the online check-in provided a smooth and seamless entrance to the hotel.  The pianist playing at the lobby bar created an elegant atmosphere at the hotel.  
The staff were so obliging and each step flowed seamlessly.  I was quickly impressed by the quality of the service and attention to detail by the staff.

The guest room was clean, comfortable and spacious.  The room also had a beautiful view over the pools and golf course.  Early in the morning, the misty view of the sunrise over the golf course was amazing and serene.  At night, the spa/jacuzzi was a great spot to be.  And during the day, float around the lazy river and soak up some sun.
I enjoyed the comfortable bedding, dimming lights and robes provided in the closet.
I did not enjoy the sounds of toilets flushing and other guests above me.

There is a bar in the lobby where live piano music is played on a grand piano.  The music was beautiful and added a sense of elegance to the atmosphere.  The appetizers were attractively assembled and so flavorful.

The room service experience was enjoyable and convenient.  All side items were included without request.  The food tasted fresh with exception of the bacon.  My order was precise, well-prepared and punctual.  The fresh blackberries were HUGE and the best that I have ever had.

The on-site spa is a perfect retreat from everyday stress. The spa attendants and aesthetician were kind and professional.  The facility was spotlessly clean, nicely organized and enjoyable.  Complimentary (and delicious) tea was served in the quiet-room.  I felt well-cared for and relaxed during the entire visit.  Each interaction was well-planned and seamless.

Overall, I felt that the service was excellent at this hotel.  The attendants were, for the most part, attentive and thorough.  My requests were always carried out properly with follow-up.  Even more impressive was that the room attendants found my leather coat (two days after check-out) that I left behind and sent it Fed-Ex overnight to LA.

26/07/09 | Link | Rating: 4.0
31. Uyen C.
We stayed at the Omni for 4 nights during our vacation trip to Disney World.   This is a beautiful hotel, as you would expect from Omni.  The lobby is beautiful.  Our rooms had older decor, and it's small for 4 stars standard.   However, this hotel is great for family with kids because it has AWESOME pools!  There are two pools, a fake beach for the little ones, a lazy river, and a water slide!  All the kids loved it.

Only thing is that it is about 15 minutes away from Disney World, you have to rent a car if you're staying here.  There are so many things to do in Orlando, you need a car anyway.  

Overall, a very good stay.

03/03/11 | Link | Rating: 4.0
32. Bob K.
First of all, I thought the rooms were just so-so, however I did have a wide-screen plasma in my room. The employees were great (except for one who never smiled nor said hello). I was very impressed with the events manager, Eddie.  He did everything possible to make our event run as smooth as possible. Great personality as well as his co-workers. I agree with most Yelpers that the grounds were beautiful, however the hotel was pretty much isolated, with just 2 golf courses and nothing much else around. The draw back was that our meeting was held in June with 94 degrees and 100% humidity.  Eddie invited me back to his hotel the next time I drop by in Orlando.  Just might do that!
Oh yeah, we had a lame-ass "bridezilla" who disrupted my break-out meetings in the public hallway.

29/06/11 | Link | Rating: 4.0
33. Monica B.
Beautiful resort, located not so far from parks.
Staff was also very friendly specially the concierge lady which helped us find a restaurant Friday night & changed the complimentary shuttle to Epcot a few times for me.

It's also convenient that this resort has 2 restaurants onsite, 2 cafes for snacks, brekfast items and 2 bars located by the family pool & the next in the lobby.  They also have a full The spa which  offers a great array of services with average to higher spa costs.

If you golf, then you have a beautiful course to play on.
They have an adult quiet pool, a lazy river which we enjoyed along with other kids and adults on our last day and a large family pool.
They have kids activities in the bigger family pool with a kids camp as well and a small play park area for them as well.

The only downfall to this resort is not adding their "resort fees" as a separate charge on your bill (we did our reservation with Expedia and where very upset to learn that this was not added on the bidding cost and it was about $30 more for the 2 night stay. NOT COOL)

I also didn't think it was ok to charge for parking....I mean you are not located in the middle of South Beach and you had a huge parking lot which I guess guests  are paying for....It was $14 a night...we had 2 cars and this upset my family as this also wasn't accounted for in the budget.

The only thing that made up for this was the beautiful pool and lazy river which we enjoyed the day after a long day at Epcot and also that the front desk ok for us to check out by 2pm instead of that morning.

Nice resort but not worth all other fee's unless you plan on using their facilities daily.

08/12/10 | Link | Rating: 3.0
34. Corinne P.
Poor service!!!!

Did not disclose resort fees at the time of check-in, and when I checked out my final bill did not reflect the charge. When I called to inquire about the charge on my C.C. statement, I received attitude from the staff. Not polite or helpful!!

The resort was very pretty, but a hike from the Disney properties. Also, the shuttle to/ from Disney is scheduled and runs only a few times per day, not continually.

10/07/12 | Link | Rating: 1.0
35. Gillian K.
The front desk is super friendly and very accommodating. I haven't slept this good in a very long time, their bed is truly amazing!! Will definitely come back again!

02/11/12 | Link | Rating: 5.0
36. Mia E.
Had the room booked through my mom's boss as a gift when visiting Orlando and the place was amazing. High class and beautiful. Lazy River was wonderful except that Orlando with all its "wonderful" weather ruined it. The thunder and lightening had me running out the heated pool instantly.

Rooms were very nice and beds super comfortable. Golf Course looked like it was well maintained.

19/10/11 | Link | Rating: 5.0
37. Kat L.
I don't know how this is a 4 star hotel.  The marriott on long island (islip) is nicer than this.

Its very average, and pretty boring.

The staff is nice, but clueless.  I wanted to eat in a restaurant, I ask the front desk for directions, walk there and its closed. I go back to tell them its closed and they tell me I must be wrong.  Also I had $$$$$$$$ worth of art delivered and needed it to be brought up to my room, and the valet left it in the lobby.  ARE YOU KIDDING ME?  They informed me it would be fine left alone, and that the bell hop would bring it up.. but he was MIA.  So I stood there and waited for the bell hop to show up so no one would steal my precious new pieces.  I shouldve just taken it up myself.  Hotel FAIL

The jacuzzi was not as hot as I expected it to be.  I actually felt chilly and had to leave after a bit.

turndown service is nice, and the view of the golf course is fantastic.  Its a conference hotel so it can be a bit loud, and crowded-  Imagine my expression as I venture down for advil, and elevator doors open to about 700 male engineers all ready and waiting to say hi.


My room was clean, I have NO qualms about it at all.  My only complaint is that they charged my brother $10 to park when picking me up.  Lame-o.  He was only parked for like 7 minutes.

03/12/10 | Link | Rating: 3.0
38. Mark M.
This is a tough one to rate. I stayed here for a conference for work. I didn't do my research and therefore did not have a rental car. This place is far from everything. If you stay, you need a car.

Aside from that, the property is pristine. The service is incredible. Pretty good restaurant choices. The golf course (I didn't play, just drooled) seems amazing. The pool area is very well designed.

This place gets a 4.5!

31/07/09 | Link | Rating: 4.0
39. Steve S.
ok....an update..we checked out had a bill under our door for the amount i paid online...good its the same deal as i have gotten at other hotels and sites...paid a price online and it was including the fees...
checked out and-- yup were all set thank you for staying with us

until i get the CC statement...for this month....they charged an extra 100 dollars for parking and "resort fee"...no mention of this was made at checkout...so i guess it wasnt ok...so cross this one off your list unless you mind being charged extra after you leave

17/06/12 | Link | Rating: 2.0
40. Ned S.
Championsgate strives to be a serious, four-star resort:
 +expansive, impressive lobby
 +three big fun pools
 +three restaurants and a dell on property
 +free shuttle to all WDW resorts
  +nightly turn-down service
 +bath robes
 +Omni Kids activity and day care center

But falls a bit short:
 -furnishings a little tired, like the retro 20" tube TV in guest room
 -phone's service buttons, e.g., room service, housekeeping etc, all ring to the hotel operator--are those buttons decorations???
 -like others, found front desk unprepared, being unable to break a $20 bill, sending me off to the restaurants.
 -very average breakfast buffet (scrambled eggs from powder?) offer complementary coffee to-go (yeah) that's only decaf (boo)

I'm not golfer, so can't review that aspect of  this resort.  But if you're a family with young kids, the pools here are impressive and can fill you day with fun.  Location right-off of I4 is a plus over many other orlando hotels.

11/03/11 | Link | Rating: 3.0
41. Chris A.
The hotel itself is beautiful. However the rooms are out dated. Televisions are tube not flat screen. That had to be the single most uncomfortable bed I have ever slept in. The catered food for our group was horrible!

David's Club restaurant was Excellent. Just a tad overpriced. Overall, the guest rooms are in great need of an update/upgrade.

21/05/11 | Link | Rating: 1.0
42. Helen S.
A decent pan-Asian restaurant inside the hotel which looks amazing! The sushi was delicious but the fried appetizers were not so much. Staffs were nice and the ambiance was very comforting.

12/12/12 | Link | Rating: 4.0
43. Elaine A.
This hotel is very conveniently located.  We stayed here 4 days and thoroughly enjoyed our stay.  We were only 10 minutes to Disney, there is a market around the corner, the golf course is beautiful (especially being able to enjoy the view of it each morning), while you can tell that the hotel is older, the rooms did not smell and the place is well kept. My only thing is, i Hope they plan on upgrading the shower head.

21/03/13 | Link | Rating: 5.0
44. Erika S.
I just held a large event at the Omni and while overall I was impressed and our attendees were impressed, being behind the scenes, I did have some problems.

The hotel is absolutely beautiful - Omni hotels are generally very gorgeous and opulent.  Marble, mahogany, etc. are the standards, and it's beautifully decorated inside and out.  The pool area is fantastic - a lazy river, family pool, and a "quiet" pool which sadly the whole "quiet" (i.e. no children) thing was not really enforced during the day.

We had a golf tournament at the International course, which our golfers said was one of the toughest courses they've ever played (Greg Norman designed both courses at the Omni).  However, they had a lot of fun and the courses were gorgeous.  The staff at the golf clubhouse were wonderful.

Our hotel staff were amazing.  I only had one big complaint about the staff - the banquet staff.  Not really the higher-ranking ones, but more the people who actually serve you.  At one of our dinners, our table never got bread until we reminded him (after our entree).  They seemed a little absent-minded and perhaps undertrained.  The AV people were great, the concierge people were great, the meeting services people were great.  Just the banquet people.  However, the food at the hotel (both banquet and hotel restaurants) was fantastic!

Overall, I'd totally have a meeting at the Omni again.  Our attendees loved the hotel and if there was a problem, there was someone immediately there to fix it.  Thanks!

15/07/09 | Link | Rating: 4.0
45. Amy N.
i was going to rate this place with a 4 star. but the customer service we received moved it up a star. They were very sweet to us and made us comfortable during our stay. They had a misshap with one of their system when we tried to purchase Disney Tickets, and the system did not work. so, we bought the tickets at Disney World. But when we came back, we were surprised with a basket full of goodies and drinks, and a card that apologized for the misshap. my kids were so happy. Also, when we arrived, they had backpacks for my kids, and cookies at bedtime.

The grounds and the pool areas were beautiful, awesome, and enjoyable. They had an arcade room for the kids. and lots of scheduled activities for children. Our room was nice enough. just because we were only spending time in the room to sleep.

Will i return? Yes, because everyone was very nice and professional. Very friendly. :)

15/08/11 | Link | Rating: 5.0
46. Nicole S.
I am writing this review a day to late. I should have written this on July 5th . Upon check in I had followed our luggage up to our room with the bellmen to find that our room key did not work. The bellmen had used theirs to let us in. He mentioned to me that he would have new keys made up for us and that I should just go straight to their desk instead of waiting in line at the check in counter. Once my husband and I went down stairs they were waiting for us ( plus) walked around the grounds and sat at the pool for a while. By the way the adult pool is kid friendly so if you don't want to be jumped on splashed or screamed on or perhaps peed on  then this isn't the pool. Upon return to the room I wanted to nap I went to place the privacy sign on the door and well, there wasn't one. I had to flag someone in the hall down for one. I had to call down stairs for an extra robe and once I started to fall asleep, the sounds of yapping dogs started and it never stopped SO I NEVER SLEPT

Prior to leaving the room for dinner we needed to place valuables in the safe, the safe was locked with a credit card swipe area. I told my husband there was NO way they would charge for the use of a safe.  I called down stairs and they said I needed to be in the room for them to open the safe. Well that wasn't going to happen as We were running out for dinner. I told them they had my permission to come in the room. The house keeper comes into the room and I don't need to be there. Needless to say the safe remained locked. That night I was blessed with the sounds of yappy dogs once more. Lucky me. I am so glad I had a peaceful sleep. Oh wait I hadn't slept yet because of these dogs.

The next morning my husband and I went to the gym 8am by 9:30 back in our room ( room still not cleaned ) we showered went to breakfast back to our room by noon ( room still not cleaned ) we went to the pool I ran up to the room around 3 and the room still had not been cleaned. I called down stairs to ask why my room had not been cleaned? The front desk stated that guest have to request to have their rooms cleaned. WHAT? I have never been told that! Then why isn't there a notice somewhere in the room about that? Why didn't anyone tell us? I said well I want my room cleaned! I want the safe unlocked. The dogs next door need to stop barking!

By 5:30 pm getting back to our room guess what? Keys didn't work! Husband walked all the way back down stairs to the front desk to get new keys!!! At the point my husband returned our room at 5:30 still had not been cleaned I WAS MAD! I went down stairs, spoke with the manager told him everything and what I heard was, no our room should have been cleaned and we should have had turn down service ( we never received turn down service on Friday night NOR SATURDAY NIGHT) the safe was still locked and remained locked. I told the manager of the backed up bathroom sink. And he mentioned well we can move you. Its 5:30pm at night on a Saturday eve I have dinner reservations and I am not about to pack up my stuff to move. I shouldn't have to move. By the way I am now running on 3 hours of sleep because of these damn dogs. Don't get me wrong. I love any animal you give me but there is a limit.

The manager offered $50.00 resort credit to simply save face. I took it as I was ready to blow up. I am glad we didn't stay here on Sunday and that we returned to the Peabody a couple miles down the road. We had stayed there before and none of the above as ever happened and it didn't happen on Sunday either. To the people wanting to get away. Stay at the Peabody you won't be disappointed.  I am sorry I took off work to stay here. This was not a restful weekend.

this should get a ZERO STAR RATING

09/07/13 | Link | Rating: 1.0
47. Rachel B.
This is a week late, but I've been "absorbing" my experience so I'll know what to say.  Yeah, suuure.

My husband and I decided to take a mini-vacation this past weekend because he was there on business and I got 2 days off to join him.  I think I'm going to sub-categorize this review, because there are many different elements to the Omni at Champion's Gate.  

Really top notch.  People greeted me when stepping off my shuttle van, offered to carry my bags, etc.  The desk attendants were all extremely friendly, polite, and helpful. They answered questions about the hotel's accommodations and were always available to talk to me.

The housekeeping staff was also wonderful, and always said hello when we passed by in the hallways as they cleaned other rooms.  They offered turn-down service as well (although two of the nights, we were in the room, so we declined). We requested coffee and juice one morning and it was there at the time we'd asked for it, complete with plastic wrap over the tops of all the cups to protect the drinks.  A nice touch.

Very nice, clean, and cozy.  I liked the color scheme (kind of neutral beige-brown plus aqua and sea foam green).  It was relaxing to be in the room. There was a nice TV with HBO and other movie channels, as well as wireless internet.  We had a great view of the grounds, which I'll go into in a minute.  The bed was ok, but not that amazing.  They did provide a plethora of pillows, however, with extras in the closet--always appreciated.  

Of course, they supplied an ironing board and iron; hair dryer; multiple shampoos, and soaps.  Some nice extra touches were cotton balls and q-tips; mouthwash, body lotion, and my favorite part of staying in a nice hotel...the robes.  But to be honest, I was a little disappointed with the robe.  It was short, first of all, and had half-sleeves.  Even in a warm climate like Orlando, I still like to have full coverage in a robe.  It is air-conditioned in the room, after all!

Wowza.  Ok, if you like golf, you'll love this hotel.  I myself had never tried golf until this trip.  I thought it was pretty fun (tried my luck on a par 3 course - they have that and a regular 18-hole championship course too).  Of course I sucked, but it's ok because we went out there to play when it was sprinkling out and windy, so we pretty much had the course to ourselves.  

The gym was actually very nice.  They had lemony water (like in spas), TVs and a towel at every treadmill, and a nice view of the golf course.

We also played on their tennis courts (and of course you can borrow rackets, and golf clubs and balls, for free). They also have 3 different pools - a family pool, a "quiet" pool for adults wanting some time to themselves, and a lazy river which you can wind around in a little tube.  It looked fun, but it wasn't exactly bathing suit weather.  Anyway, that would have been nice for another time.  They also have at least 2 jacuzzis.  

The ONLY turnoff about walking around (and really, the stay altogether) was that it was seriously littered with businessmen (and ok, a few women) there for a convention.  For three days, I couldn't walk two feet without seeing baby blue shirts and khakis with those plastic tags hanging from their necks.  They were everywhere: holding little group "sessions," eating lunch at 3 or 4 tables pulled together in a common area, and I couldn't get a moment's peace.  I came up from the gym on Saturday morning, when they were all checking out, and saw that their group formed a line, five deep, all the way from the main desk to the elevators.  Not wanting to get in the middle of that mess, I took the stairs to the 6th floor.  Ok, I digress.

I only ate at one of their 3 restaurants. It was an Italian place called Trevi.  I thought it was pretty good, but not spectacular.  A step up from the Olive Garden, though twice as expensive.  We actually ate there a second time for brunch, which was a much MUCH better meal although still disgustingly expensive. My husband tried their "bar and grill" type place before I got there one night and liked it.  They have an "Asian/Fusion" restaurant too, but we didn't try that one.  What I did try this one day for lunch was a little place downstairs called Broadway Deli -- not really a restaurant, more like stuff to take out.  I had a chicken caesar salad and it was really great.

All in all, we really enjoyed our stay, but we weren't blown away.  We would probably stay at another Omni resort if we ever got the chance, but if we came back to the Orlando area, we might try out something different.  Like the Super 8.  Just kidding.

22/01/10 | Link | Rating: 4.0
48. Rashid M.
My flight in Miami was cancelled so me and my friend decided to take a trip to Orlando and use up our free Disney park ticket.

Booked this hotel through hotwire.com and we got a pretty good rate for a last minute stay at a 4.5 star hotel. Upon getting to the hotel, I would say the rating was justified.

The hotel is pretty big. There's a few big pools. The rooms and beds were very cozy, and the bathroom was pretty big. Disney parks are about 20 minutes away.

I did wish we had more time to check out the pool and the golf course here. I would say this hotel has more of a business feel than a family feel (even though there's stuff to do for kids). I think the Disney parks hotels cater more for kids and have more activites for them.

Overall it was a very nice and relaxed hotel.

PS - If you're looking for a place to eat, the restaurant in the lower level has a very nice breakfast buffet.

20/05/10 | Link | Rating: 4.0
49. Ralph H.
Beautiful hotel, good food, friendly staff...but no hot water for the shower...after no shower the first morning, engineering came and left a note that it was fixed... No hot water the second morning...so two mornings with no shower....can't wait to get home for a hot shower....

17/01/14 | Link | Rating: 3.0
50. Carlos R.
Bad! Bad! Bad! Night Front Desk Supervisor and Security are just plain disrespectful. Lack of customer service, if they do not like what they are doing they should not take out on the guest.  BAD BAD BAD... You have many options. Rude Ruder  I got Charged a Higher Bill from another room.

19/03/13 | Link | Rating: 1.0
51. Sean M.
Great hotel, great villas, great property!
I love the pool! The cafe is good! I really like
The lazy river and the water slide! Great place
To stay if you are going to Disney world

27/07/13 | Link | Rating: 4.0
52. Nicole F.
This resort is really nice. The staff is very friendly and helpful. The pool is pretty big for the adults and they have an enclosed water slide for the kids at a separate pool area. Oh....and one heck of a long lazy river. To the left of the lobby is an open bar, Zen...a Japanese restaurant, and Dave's Cafe across from that. See my reviews for these places if interested. Both very good. Hotel is always very clean.  The only downfall is that it's not close to much. But a great place to come to relax by the pool or play some golf on their course.

28/05/13 | Link | Rating: 4.0
53. Maite H.
I love the Omni's location, price, and cleanliness.  We have stayed there numerous times and find it very convenient.  I can easily feel yucky in hotel rooms and their rooms are always super clean.  The lazy river is an awesome plus if you need to kick back a day from going to the parks and have some water fun with your kids.  I'm sure we will be staying here more often.  My only complaint is the high cost of parking and then resort fee that gets tacked on.  Keep that in mind when booking.

22/06/13 | Link | Rating: 4.0
54. Tricia B.
Bring your nickels and dimes!

I was here this past week for Cheerleading.  Let me start from the beginning of my experience.

I put in the address given into my 2 yr old GPS.  Championsgate doesn't exist.  You have to enter it as Davenport.

Found it once i figured it out, drove in and couldn't park because i didn't have a room key to get into the parking lot.  Pulled up front and the valet asked if i wanted my car parked.  I saw it was $20 so i declined, i am able bodied and could use a short walk so i told him i would park myself.   He asked if I wanted my bags on a cart.. he failed to mention i couldn't push it myself.. not a big deal he would take it up to my room.

I walked in.  The lobby is beautiful!  Not overdone, very classy with lots of places to sit and relax (that came in handy a lot).

Walked right up to the desk and was greeted very nicely.  I told the girl nicely that the address on the website didn't work for me.  She insinuated that if my GPS has been new it wouldn't have had an issue finding the hotel as Championsgate is new however it was said in such a way as to accuse me of being to cheap to by a new one.  So now I'm annoyed.  She asked if i would be parking a car, i answered Yes.  She went on to tell me it was $10 a day or $14 overnight to park.  I told her i thought that was terribly expensive considering there was no alternative but to park in their lot.  She smiled and said "yes it is".  This isn't NYC or Boston or DC, this has land as far as you can see.. there isn't parking issues here.  Shady way to make an extra $14 a day from guests.

Went up to the room.  Nothing special here.  Clean, nice bath, average size room, 2 doubles, desk, chair, fridge (with $5 bottle of water in it) coffee maker, small table and chair.  ASK FOR A ROOM WITH A BALCONY otherwise no fresh air.

Went down to the pool, that was beautiful.  A perfect place for kids.  Lazy river is great, walk into the pool without a ladder is perfect for kids.  Plenty of places to sit and they supply the towels.  Service at the pool is a little slow but who is in a rush?  There is a place to eat, Crocs by the pool that sells basic food for a pool bar.  Chicken nachos were really good, chicken fingers and fries were a good portion and tasted fine.  

Back up to the room after dinner and drinks by the fire pit, beds were turned down,  cookies and milk were left out.  Cookies are amazing!!  TV turned onto soft music, it was all very nice at the end of the night.

Although i don't golf my husband does and this place is perfect for golfers!  really beautiful course and they will supply the clubs if you don't bring your own.  Watch for an alligator near the water hazard catching some sun.  Lots of joggers out in the morning with cold bottles of water and cool towels waiting for them when they get back to the hotel.  Complimentary apples and lemon water also in the lobby.

Sushi in the lobby at night shouldn't be missed.  I've been to Nobu and this can easily compare.  Very nice.  The grilled cheese sandwich is for adults and well worth the $12, please try it once!!!!

Overall... hotel is wonderful, most of the people are friendly.   Maids had a great sense of humor.  Valets are so nice.  My first experience with the front desk was disappointing but the 2 other times i spoke with them was very good.  We used the lobby for a birthday party and made ourselves at home in the Lower Lobby for a pizza party one night and they were just easy going with it all.  Very accommodating.

I am offended by the parking fees, resort fees and $5 waters.  The fees will prevent me from ever going back.  Just tack on $10 to each hotel room and drop the parking fees!!!

11/12/11 | Link | Rating: 3.0
55. Eric J.
Check in was a bit chaotic and waiting in line was more like a ride at disney than a way to start a vacation.  All in all, staff at greeting was very nice and gave the kids a present (which for the kids more than made up for any wait).  Bell staff took care of  the luggage and otherwise other than not mentioning that the Villas (more on that below) where we were staying had their own parking area (that would save me whatever excessive fee valet would be charging) , I would characterize as getting to my room an A-
We stayed in the Villas and I have to say I am a fairly discerning traveler.  It was  a bit of a schlep from the main hotel (though not that big of a deal really) but WOW.  The room was huge, well appointed and had a first rate concierge downstairs.  Frankly, we underpaid for the value that we got with the Villa and if you have kids and stay anywhere else, well, this is better.
Omni's training program must be excellent.  The staff was uniformly excellent and just tried their damnedest in every way at every place we went on property (except crappy Leadbetter but more on that to follow).  Room Service was prompt and the food good and they went so far as to set up my son's breakfast (7 year old) for him and chat him up for a bit. I could describe each and every quality experience with the staff but this would be even longer.  Suffice it to say, the staff at the pool , the restaurants, room service, housekeeping, concierge, valet, golf club (not Leadbetter) and everywhere else were excellent.  
Look I know I'm on vacation and am prepared to get abused in the wallet for a little fun and entertainment.  I'm from Florida so golf school and lessons abound.  I am well aware of how ridiculous $225 per hour is for a golf pro.  That's fine, I was prepared for that and was planning to do a lesson a day for the boys and one for me.  Unfortunately, the staff at Leadbetter is a train wreck and generally seem to be under the impression that serving hotel guests is not so much on the menu.  Suffice it to say that the staff at Leadbetter was not up "to par" (I couldn't help myself).

Our first day there I went to get a lay of the land and talk to staff.  I asked them about scheduling and planning and they said to call back in the morning and they weren't busy and it would be no problem.  The next morning I called for hours and could not get through (their phones were down evidently).  I can tell you that the concierge of our building actually drove over there to find out what's going on and the girl that worked in the pro shop (very funny) worked very hard to help us as well (since you can't get training from anyone except them on property). I won't bore you with the details.  Suffice it to say its a waste of money, the staff is wholly unhelpful and couldn't give a s&*t about the guests.  

GOLF (other than Leadbetter).
In an over the top ridiculous display of incredible service, we were bummed about our terrible experience with Leadbetter and told the girl at the driving range about it and how disappointed the boys were they couldn't get lessons.  We  headed out to the driving range and a few minutes later someone who worked at the Golf Club (I think Andy but I'm not sure) came out and said he didn't want the kids not to have help and spent a half hour teaching my kids (10 and 7) more about how to hit the ball then they had learned in a long time with me before (I am a terrible golfer but I love it).  He made our day and it was just an incredible act of professionalism and interest.

29/06/13 | Link | Rating: 4.0
56. Melissa C.
Pretty average as far as hotels go.

The rooms are clean and nice. The pool and such looks great. The staff are helpful.

Food on-site is decent (there's a cafe and two restaurants) but very overpriced. The restaurants and cafe also close very early, which is frustrating.

You're sorta trapped here though--there's VERY little within walking distance that's worthwhile.

I wouldn't avoid this hotel, by any means, but I also wouldn't go out of my way to stay here.

21/01/11 | Link | Rating: 3.0
57. Charlie D.
Had a reservation over 4 months in advance with my company for a conference. When I arrived, I was told there weren't any rooms available--so they put me in a "hospitality suite" which is basically a room with a tv, couch, kitchen, and bathroom. NO BED.

It is extremely bad business to overbook and then screw over the people who are with a company account. I had to sleep on a dirty, lumpy futon, and I had to make my own bed when I was exhausted and just ready to pass out in bed at 1:00am.

On top of that, the iron in my room was broken, the hair dryer was broken, and the wallpaper was peeling in places. I had to run in and out of meetings all day so I had no time to deal with this stuff. Also, the layout of the shower area of the bathroom was extremely uncomfortable and somewhat dangerous, as I couldn't open the door to the shower room without squeezing myself between the toilet and the wall. I'm very skinny, I can't imagine how anyone that is slightly overweight would feel doing the same thing.

A lot of the staff that I talked to seemed to be new and unsure of the information they were giving. It's a big hotel, and I ended up getting even more lost due to bad directions that I received. No one really seemed to want to go the extra mile. They seemed very dismissive.

Also, when we were eating breakfast at the "Zen" restaurant area, I grabbed a table and it didn't have any silverware. I walked over to one of the people I saw cleaning the other tables and asked if I could get a fork and knife, and was rudely told to sit down and wait for someone to come and bring them. So I sat down, and waited 10 minutes without anyone coming around. I wasn't the only one without any kind of silverware. Finally I got up again and asked for silverware, and this person finally fetched the "silverware guy" who wasn't anywhere to be found for the previous 20 minutes. Why couldn't anyone else bring us forks and knives? How hard could it be? Or just leave them near the plates, which we grabbed ourselves.

There are so many other options available in the area, I would never consider this place again.

07/02/13 | Link | Rating: 1.0
58. Eric G.
We go every year to this hotel, normally only the two of us and have a hotel room. But this year we decided to make it a family holiday, we took two daughters and their partners with us so needed extra space and took a villa.

Just returned from a week at this hotel, we stayed in the Villas as we were a party of 6. They were superb, very clean, spacious, 3 double bedrooms, large lounge ketches and laundry facilities.
The Villas concierge, Diane, was extremely helpful, no problem was too great for her.
The breakfast buffet in Trevis was amazing, virtually everything you could ask for, the lady who made fresh omelettes or poached eggs was very friendly, again she would make any kind of omelette you could wish for.
Two bar staff worth mentioning were Joe and Tyler, these guys were very knowledgeable about their products, they were friendly, we had a number of conversations over the week about soccer, beer etc, they remembered our drinks by the second night.
The staff at the hotel are a credit to the OMNI organisation, polite, approachable and willing to help in any way.
The amenities second to none, three pool areas, golf courses, restaurants and the hotel is not overlooked by anything else it stands on its own

A very good experience was had by all.

01/04/14 | Link | Rating: 5.0
59. Justin L.
Was here for the FSMTA convention.  Very comfortable stay.  Was doing a lot of work here, so didn't get to enjoy all the amenities, but there were plenty of them.  

I noticed a nice call shuttle to the golf range.  Also saw them playing 'Despicable Me' in the evening at the pool.  The pool area and Lazy River seemed to be a hit for my brother and his family throughout the trip.

A Publix and Walgreens (and several restaurants) were in walking distance.  There was an outside Redbox, so I was able to catch a movie on my Mac while everyone else crashed in the room. :)

The restaurant buffet was awesome for breakfast.  A+ on the waffles! :)

02/07/12 | Link | Rating: 4.0
60. Tony R.
Let me start off by saying how SUPER picky that my family is about hotel rooms. We have almost never had a great experience at any hotel/resort that we have ever stayed in. Enter the Omni, a beautiful secluded golf resort about 10 min from Micky's house. Check in was easy and painless, the rooms are clean, and the beds were more comfortable than most. Hungry? They have a few great restaurants and cafes that serve Starbucks coffee. Munchies? Check out the cafe on the lower level or the smoothies by the pool. The best part is the pool complex with a great lazy river, water slide, multiple hot tubs, adult and childrens pools. At the end of a long day take a seat by the fire pit with a smores kit and indulge in a great childhood treat.

Cons- $14 a day for parking and a $18 a day resort fee that I negotiated and got wiped out.

11/09/12 | Link | Rating: 4.0
61. Brian S.
Built with focus on golfing conventionists; so if that's your interest, make a reservation!  If not an avid golfer... STAY AWAY !!!

To the immediate downside: a daily charge for parking if not using the higher paid valet. Self parking is intentionally made difficult to the point of having to show your room key or receipt at the guard shack the LEAVE the lot.

A bellhop MUST carry your bags to the room (assuming a tip); you may NOT use a cart to carry your own bags ... PERIOD!!!  To avoid hassles, I used the unassuming double-door to the right of the main entrance which is closest to the lot.

This place is INFESTED with snobs. Not my cup o' tea, but I was mysteriously upgraded to a top floor balcony room by the Presidential Suite just because I told the front desk I was NOT a snob. Ha .... out-snobbed the snobs, and even had one's eyes widen and remark "wow" as I hit MY elevator button!

The Disney shuttle is a fair balance for the daily parking charge, BUT due to their rigidly inconvenient schedule I decided the drive would more fit MY schedule.  You can see the EPCOT fireworks but only by looking to the northeast from a non-poolside balcony.

Upside: it is conveniently located to the west of WDW at its own exit from I-4. On ChampionsGate entry, notice the Publix (includes a very nice deli for takeout) and a couple of restaurants before the Omni parking entrance.   I prefer not to pay $6-8 for a slice of hotel pizza.  
To personally use the tiny cube of an in-room refrigerator, I removed the loaded minibar contents into one of the dresser drawers.
The very accommodating front end manager happily told me that the room TVs were upgrading to flat-screens this year ... modernizing!

It was a cold winter night on 2/11 when I discovered the room heater was inadequate. Called for maintenance which promptly appeared to explain that its output was normal.  I really like my room temps to be above 60F.  Fortunately, I'd carried a space heater in the car which made the room comfortable (true, but sounds unbelievable eh?).

The building is nicely designed, and the rooms are clean but small.  The walls were found to be thin on the top floor, as the couple in the next room was being quite ..... "active" (if you catch my drift).

I was disappointed (once again) by trying to use the hot tub TWO (2) hours before posted early closing time, only to find the gate PADLOCKED.  It was cold outside, but a hot tub is an exception to me!

If you find yourself at the Omni, it is best to enjoy yourself at your own direction (just make the best of it).  I personally recommend the comparably priced Mona Lisa suites up at Celebration.

11/07/11 | Link | Rating: 2.0
62. Chris H.
Stayed here for a conference.    Far away from the Disney World craziness but close enough to go there easily.  Good restaurants, great pool, lazy river and hot tub.  A well equipped gym.  Rooms are very nice and have some very nice touches - coffee delivered to your room(in a little pot) in the morning on a tray with cream and sugar on the side.  Very clean, staff is very helpful.

03/10/13 | Link | Rating: 4.0
63. Benjamin G.
Arrived last night at 3:20AM after a horrible night of delayed flight and screwed up rental car orders (a free upgrade to a minivan? oh yeah, THANKS. Cuz that's an upgrade...)

Went to front desk to check in. The desk jockey explained to me that their system was "rolling" and they couldn't check anyone in for 30-40 minutes. What do you mean rolling? Is it on drugs? Was it built in 1776 and you need a crank to operate it?

Obviously really tired and really ready to get to sleep so that we could get up early and hit the theme parks I was not happy. I pushed the woman as hard as I could, but apparently once that system is "rolling" they can't so much as make a key card. She even claimed it was my fault for arriving so late. What? This has never happened before? So we sat. And sat. Then once the system was back up it took her 15 minutes to get us checked in. We went up to our room and the keys didn't work.

All in all it took over an hour to check in. Unacceptable to a degree that is not even describable.

They refunded my parking. Woo. $14. Die Omni hotels die.

03/08/12 | Link | Rating: 1.0
64. Peter M.
The BEST hotel I've ever stayed at!  I stayed here for a business conference and I cannot express how fantastic my experience was.  As a frequent business traveler who often gets to stay in the upper echelon of hotel brands, this is as good as it gets.  Typically for business I get stuck in a room with a view of the parking lot, but this stay had me overlooking the pools and golf courses.  The entire property is spotless and well manicured.  Staff is friendly, helpful and courteous.  The concierge was great with restaurant recommendations and even made reservations for me, even though I was dining alone.  Even the valet attendants had their game faces on and always had either the AC or heat on depending on the weather (the second half of my stay was an unseasonable cold snap).

Join the Omni rewards program, it gets you that little extra attention from check-in through check-out.

If you have the chance to stay here, I would not pass it up for anything.

25/03/13 | Link | Rating: 5.0
65. Rick M.
Stayed at the Omni this past weekend with my family for a Disney vacation. Hard to find anything wrong with this hotel other than what I thought were a couple of additional charges of extra resort fee and a large parking fee, but both appear to be common in the area so just expect these. If you enjoy staying at a first class hotel, this is the place. Staff was great, food was great and service was outstanding. Only about 10 minutes to Disney.

21/01/13 | Link | Rating: 5.0
66. Jennifer F.
Hotel is great.. we enjoyed the two days we stayed.. located in a great spot, we missed all the messy traffic on I-4.  My gripe is the additional fees.. they charge $14.00 plus tax per day for self serve parking (not optional no place else to park) and $18.00 per day resort fee.  Stayed two nights extra charges of 71.00 at checkout.  

Please be prepared they also hold 50.00 per night on your credit card for the resort fees (total 100.00) and they held addition 30.00 on my card for parking.  I used my debit card so this is something they should tell you so you can budget it in.

28/12/12 | Link | Rating: 3.0
67. Paul S.
Adding in the "resort fee" and parking does jack up your daily room rate by $35 per day.  However, everything on the grounds is perfectly maintained and the staff is A #1 - so ya gotta pay for that somehow.

My other gripe is the WiFi service - very poor in most places and that is part of the resort fee - hmmmmm.

With that said I loved the place!  The pools are great for adults and families. We all know that the Disney hotels are all expensive anyway, right, so why not pay he same price and stay at a really nice place?

15/04/12 | Link | Rating: 5.0
68. Nicky S.
Overall, this resort is good. Not great, but good.

The resort is too far, in my opinion, from Disney parks. It's incredibly peaceful, though.

The rooms are clean, but the rooms at Hilton Bonnet Creek are better.

In-room dining services are a little lacking, but suffice.

06/03/13 | Link | Rating: 4.0
69. Kelli M.
The Omni Orlando Resort at ChampionsGate is a fabulous resort located about ten minutes west of Walt Disney World.  This was our third visit to the Omni Orlando.  We've enjoyed every stay and it's become a family favorite.  Our first visit was four years ago and the resort looks just as good today as it did then.

This beautiful resort is surrounded by two championship golf courses, the David Leadbetter Golf Academy and 15 acres of tropical fun.  The resort attracts families, golfers, conventioneers, couples; those looking for something a bit special.

During our visits we have always opted for a room with a view.  It is well worth spending the extra money.  In the morning you may look out your window and see a handful of hot air balloons.  In the evening, the sun setting upon the resort is worth a picture or two.

The guest rooms at the Omni Orlando are spacious, luxurious and comfortable.  The room offers a large desktop for plenty of work space, and the free Wi-Fi is appreciated.  You will find a comfortable oversized chair; which makes reading the free magazines in your room a pleasure.  On top of the handful of poplar magazines offered you will find: Wolfgang Puck coffee, a mini fridge, robes & plush towels.  A couple of nice touches include evening turn down service if requested and Omni Rewards that start on your first visit.

One of our family's favorite parts about staying at the Omni Orlando is the 15 acres of resort recreation.  Our family spends the whole day lounging at the pool and taking part in various activities including: volleyball, pool, basketball, golf, and kid's scheduled activities.  There was always something to do, but what I enjoy most is sitting by the lazy river and just being.  Along with the lazy river and zero entry family pool you will find two hot tubs and a formal pool with cabanas for rent.

Many people stay at the Omni Orlando for Golf.  My husband has enjoyed playing a few rounds here.  If you aren't into 18 holes you can always check out their 9 par for $15; clubs included.  While my husband enjoys the golf I love the spa.  They offer your typical services along with some house specialties as well.  Getting a little pampering here is wonderful.

While the resort is large I never get an overwhelming feeling here.  The lobby is stylish and welcoming.  The lobby bar is a nice place to grab a drink and listen to the piano.  There are tables and chairs off the lobby overlooking the pool area.  These make for a nice place to sit with an evening cocktail.  When the sun goes down sitting by the fire-pit is a nice way to end your day.

The Omni Orlando offers a handful of dining options day and night; from casual eats to gatherings for a group.  There are enough choices that one should be satisfied.  Along with the eating options you will find that there are a couple of shops located in the resort to satisfy your shopping urge.

The Omni Orlando ChampionsGate is worth a visit.  When we stay at the resort we never leave.  It's been a place of relaxation and fun for our family.  You will find that the Omni offers great rates, even with the daily resort and parking fee.  Well worth a getaway!

14/12/11 | Link | Rating: 5.0
70. lee c.
Have stayed here three years in a row--every time--five star--the pool the lazy river--
A very nice up scale place to spend the week-

29/09/13 | Link | Rating: 5.0
71. Bad L.
A great property in Florida.  Great rooms and some great amenities.  Lots of families are staying here.  (I hear) it is close to Disney and has a great golf course.  My room rate was $250 per night.

07/03/14 | Link | Rating: 4.0
72. Will C.
I felt the need to update this review. The staff at Omni is excellent. My wife and I have returned to stay at the resort a few times since I wrote the initial review. We love the rooms, the fire pit, the pools and the lazy river. We have stopped going to eat in the restaurant for breakfast because you can get room service delivered which of about the same quality. Also be prepared to spend a chunk of change if you are going to be drinking the resorts liquor.

If you live in Tampa this is a great place to shoot over to and relax for a weekend getaway.

03/09/13 | Link | Rating: 4.0
73. James B.
This is my new favorite place to stay in Orlando - it's 15-20 minutes from Disney and Universal but a world away from all the crowds. The facilities are first class, from the pristine lazy river and pools to the well-appointed rooms with unbelievable views across the golf courses and miles beyond.

The service is excellent too - from the moment you arrive, it's no effort to check-in and get settled in. Room service was fast, delivering a great meal on our first night and everyone was really helpful in making sure we had a great time. And if you haven't heard of Omni's free Select Guest program, sign up immediately to get complimentary wi-fi, morning beverages, shoe shirt, shirt pressing, etc etc etc - all things you definitely won't find in many local hotels. Overall, I don't think you can go wrong with staying here.

28/08/13 | Link | Rating: 5.0
74. Jennifer C.
I've been to this resort about 20 times for different meetings and seminars.  The resort itself is beautiful, super clean and very good for meetings.
The food is good, and there are a lot of options.
The downside, it's quite expensive.
The food is expensive if you're ordering for a group...plus they now make you pay for parking - which is $10 for the day.
Nice meeting place, as long as you've got the money!

14/05/13 | Link | Rating: 3.0
75. JuJu B.
Nice location, great customer service, lots of amenities( especially pet friendly, bring your baby with you), comfortable guest rooms, we will definitely come back again!!!

18/10/13 | Link | Rating: 5.0
76. Joe A.
Wow, this place is gorgeous & ginormous! I think there is something like 3 or 4 restaurants in here, shops, a couple bars, not to mention all the golf, pools, fire pit... this place has it all. Stayed here for 4 days at a company conference. Great experience. The staff is super friendly & very accommodating. All the restaurants had fantastic food too. It's definitely pricey but you get what you pay for.

20/01/13 | Link | Rating: 4.0
77. Playn P.
We ate at Tristi's in the hotel for lunch.  They were fabulous at accommodating our large group. Wine selection was a bit sparse, food and especially service:  excellent!  Nice atmosphere just completed our family reunion.  Kudos!  Evelyn our server, was very adept.

28/04/14 | Link | Rating: 4.0
78. Todd F.
Awesome Hotel and amenities.  Service was average.  The villas were incredible.   Only downside is that there is not much around the hotel so you are limited to the restaurants within the property (which are good) or driving 25-30 minutes.

18/09/14 | Link | Rating: 4.0
79. Kristen L.
I really enjoyed my stay here. We used their $103/night when you stay 3 or more nights. The lazy river is a great amenity and we liked spending the evening floating down it. It's about 20-30 minutes away from shopping and theme parks. But I liked being away from the madness to relax at night. They are also pet friendly. It was a $100 fee for the entire stay. Very pleased!
P.S. - Their breakfast buffet is awesome! Croissants were nice and flaky, and there is an omelet station, plenty of cereals, fruits, yogurts, breakfast meats, and egg choices. Yum!

29/05/14 | Link | Rating: 4.0
80. John H.
My wife and our two boys age 9 and 11 stayed for Labor Day weekend and loved it. The pools were fun, we really enjoyed the lazy river. The poolside grill Crocs was priced reasonable,food was good and the staff was extremely pleasant. The broadway deli had Starbucks coffee and gelato ice cream cups for the boys  two dollars with any topping so they loved it. We ordered room service for breakfast  it was quick and the coffee was excellent. We had a follow up call to see if we were satisfied, we were but  they had forgot to send butter for the boys pancakes. The manager Theresa apologized and surprised the with a terrific basket of snacks. Theresa and any member of the staff we met were wonderful and we definitely plan on a return trip.

01/09/14 | Link | Rating: 5.0
81. Robert M.
Having stayed at the Champions Gate Omni a number of times I can readily attest that it is one of the best resort accommodations in all of the greater Orlando area. It's a bit far out from Orlando proper (making it all the closer for someone like myself coming from Tampa) and it's certainly not right next door to Disney either...but that's an integral part of the charm this property brings to the table.

Spacious and accommodating everything at the Omni is well though out, presented and employed to make your stay as luxuriously decadent and relaxing as you want it to be. The property is amazing and clearly makes a statement from the time you exit I-4 and drive up to the exaggerated and opulent portico and front doors.

Valet is available or self-park, each an additional expense and by my accounts the only weak-spot of this property.  The parking is over priced and not covered, meaning you are paying top dollar for your car to sit in the hot Florida sun and if you do not valet you get to enjoy a healthy and robust hike to retrieve your car...

The rooms are over-sized and spacious, very well thought out and appointed. The bedding is high-end providing a firm yet supportive night's sleep and the linens are of equally quality and of a high thread-count. The room and facility is immaculate, whether you are relaxing in your room or one of the many common areas you are always made to feel at ease and comfortable.

The real beauty of this property however is the outdoor family friendly fun it offers. Featuring multiple thematic pools and hot tubs there are places here for everyone to swim and enjoy, even a quieter all-adult pool area designed specifically for relaxation sans kids. Additionally there is an 800'+ lazy river that circles about the outdoor area proving guests with a relaxing and fun pool experience complete with surprise water jets and various other features that make the river and interesting place to drift peacefully.

Well reviewed, well enjoyed and most certainly well recommended for your next Orlando stay.

08/10/13 | Link | Rating: 5.0
82. John O.
Great hotel. Very nice pool area with lazy river and another adult pool. They had a kids night with a free movie plus they have a game room. The breakfast included was well worth it. The rooms and really nice. I would def suiggest this place

15/05/14 | Link | Rating: 5.0
83. Steve N.
Perfect ... In all ways perfect i love it!!! And not only this location, but also the one in Hilton head island, SC.... Talk about amazing ;)

10/06/14 | Link | Rating: 5.0
84. Brian F.
Stayed there with family.  Resort is nice change from tourist trap hotels.  Pool, pool bar, slide, lazy river are conveniently next to mid rise tower building.  Rooms are nice.  Lobby and amenities are pretty fancy.  Parking is $16 a day but close to bldg also.  They have a variety of restaurants and shops.  Heard golf course is great course but didn't get a chance to play.  Publix and chilli's near by.  I would stay again.

16/09/14 | Link | Rating: 4.0
85. Mark S.
Needed parking to attend a conference and discovered the self parking rate is $10 with no in and out privileges.  Want to eat lunch somewhere other than the pricey hotel restaurants, just add $10 to your lunch tab for return parking.  But there are workarounds. If you enjoy walking there is free parking at the office building right at the turn off to the hotel. Once in the hotel lot there is 30 minutes of free parking, so on the way to your car hit the button for a  fresh ticket, exit through the self service gate, and you are on your way.

20/09/14 | Link | Rating: 2.0
86. Maria Q.
My husband and I were impressed with our stay at Omni Orlando Resort Champions Gate. We stayed there in 9/9/14 and were SUPER impressed with the service. This is definitely a 5 star not a 4 1/2 star hotel.

18/09/14 | Link | Rating: 5.0
87. Bunny N.
Holy cow this resort is super far from everything in Orlando. It's almost by Clermont which is about 16 miles away from the Universal Orlando Parks. The only good thing about it being far away from everything is that it's peaceful and you don't have any traffic/big city noises around.

The pool was heated which was warm but comfortable so it's nice knowing I could go in when it was still chilly outside. I took a try on the lazy river which was a lot of fun. Both the pool and lazy river were clean and well kept.

The concierge and staff were all very nice by being willing to assist. My friend's phone was dying and she only had the USB charging cable. The concierge was totally cool with us leaving the phone there to charge while we enjoyed the pool.

Now this is when it starts getting a little fuzzy because I had quite a few drinks before the bar inside of the hotel. I remember it being very open with seating all around for the restaurant portion of it. I remember the bartender being nice to us tipsy girls but not getting annoyed and ripping us off. I ordered the Pork Bell Tacos which were delicious- it had a good crunch to it and went well with my beer. My friend got the mac & cheese which was OK. Nothing special about it. They sell cigars at the bar but you can't smoke inside obviously because they serve food.

Outside near the pool, there is a nice fire pit burning on coal. It was very nice to relax sitting by the fire on a summer night.

Overall, my experience was great. No complaints besides it being far from everything in Orlando. w

11/06/13 | Link | Rating: 4.0
88. Chris C.
This place has a great lazy river, far enough away from Disney so it's a more relaxed atmosphere by the pool.  The pool is great to relax, get some sun and enjoy a drink.  Staff is great, stayed many times and from being from Tampa it's a great place for a long relaxing weekend!

03/09/14 | Link | Rating: 5.0
89. Tim F.
Surprisingly kid friendly, this golf resort with courses designed by The Shark himself, is sure to delight parents and children alike.

Check in staff is very friendly.  They great your child with a Kids Club Omni backpack which is full of toys and activities to keep them occupied.  Before heading upstairs,grab a ice cold apple or two, by the main entrance.... delicious.  

Rooms are large sized, well appointed, with fridges and very comfortable towels, robes and beds.  Only minus is that, although they have wide screen tv's, they are not HD. In all honesty, if you really care about this aspect, than you are probably spending too much time in your room.

For adults, there is a firepit downstairs off the large and beautiful "quiet area" pool and jacuzzi. Next to that area is a 850 foot lazy river, complete with water cannons, waterfalls and very warm water.  Parents can kick it poolside relaxing while your kid(s) lose their mind in the water play area complete with a very cool water slide, that dumps the kids off into the family pool area.  

Feeling health conscience?  Really excellent workout center with your favorite Precor equipment, overlooking a peacful golf setting. Complete with weights, several treadmills, elipticals, and circuit training.  They supply headphones, filtered water and towels at the center.

Food wise, there is plenty to eat at the resort.  We tried on Sunday, their breakfast buffet/brunch and it was really delicious.  Nice and high end, with homemade bread served with raw honey.  Custom omelette station, delicious pastries, steel cut oatmeal, lox, fresh cold cuts, berries, fruits, greek yogurt, sausage, eggs benedict, and a number of other items, make it worth the $20 per person price.  Kids 5 and under eat free.  

Speaking of kids, for $10 an hour and from 5pm to 10pm, parents can get a break while their kids are in the camp/babysitting area where they entertain the kids with arts/crafts, movies, video games etc.  Our little one had a ton of fun.

The only downside is the resort fee and parking fee, so build in $30 over the room quote per day to stay here.  However, if you can get past this, I think you will this hotel to be one of your favorite places to stay within 15 minutes of Disney.

05/03/12 | Link | Rating: 5.0
90. Brenda E.
I stayed only one night while attending a business conference and I feel this is a top rate, 5 star experience.  I am in the hospitality/tourism industry (indirectly) and I have stayed at my share of hotels and resorts for both business and pleasure.  I feel this property goes out of their way to welcome you and show you their appreciation for your business.  From check in, turn down service, room service and event staff (food, etc) everyone was professional and accommodating. I am very happy I decided to stay there and experience the hospitality the Omni Resort provides to their guests.  Bravo!

29/01/15 | Link | Rating: 5.0
91. Donna K.
Beautiful hotel!!! I feel like we are at The Grand Wailea!!! Okay not exactly or Hawaii but this hotel was fantastic! We stayed there Feb 2013. Friendly staff, clean room, beautiful lobby area, nice pools, and Golf course. The lazy pool thank goodness was heated since it was cold and windy.

04/03/14 | Link | Rating: 5.0
92. John L.
I'm a snob when it comes to hotels and was skeptical about this one (wtf is Omni??), but I was very pleasantly surprised.  Excellent accommodations, very friendly staff, great food (albeit a little overpriced) and they even leave tea or coffee outside of your door in the morning if you're in their frequent guest program, which is free to sign up for.  It was too cold while I was there to go in the pool, but it looked very nice.  Highly recommended if you're in the Kissimmee/Orlando area!

20/02/14 | Link | Rating: 5.0
93. Shi S.

I had heard so much good about this hotel, so I wanted to try it out for two days and so I used a groupon for the stay, boy was that a mistake because we were treated very differently, from the point of check in. I went to check in at the counter and I was asked for my last name I told them and as soon as they saw that my reservation was done through groupon, the check in clerk had to go back and talk to somebody and they even came out discussing what room to give me. I asked the clerk if it is two queen beds that I'm getting? He said yes. And I was with two kids and none of them were treated or greeted ( the kids were suppose to get a  welcome bag pack at check in). After that I went upstairs and my keys didn't work. I had to come down to Re-do my keys. Mind you all this time I am carrying my 29 pounds baby in my arms and another besides me. They gave me another set of keys and I finally went to the room. And come to find out that the beds were not Queen they were full. But I decided not to complain. Later that day I needed to go to publix located a block away from the resort, I tried to swipe my card as required to enter or exit the parking lot, my cards didn't work so I had to go around to another exit where there was a person who could let me out, same thing coming in.  I had to go back to the counter so they can validate my card for parking. This resort was the least welcoming of all the resorts I have explored over ten years. Every summer my family travels and that was the reason of my trial but I was very disappointed and won't return. And won't recommend it to my friends and family.

All in all the resort is just average. Everything posted in the pictures looks way to big. It's not as big at it seems in the picture. The  pools are average, the lazy river is also average and everything is overpriced. Don't waste so much money on this resort. Go somewhere else.

13/08/14 | Link | Rating: 1.0
94. David H.
As a select guest member, I would have thought they would have provided a little better room than overlooking the room of air handling equipment showing a dead bird on top of the tar paper. Yes, I could still see a portion of the golf course commons (that was my partial view). I guess that's how they get you pay the upgrade otherwise not much for their loyalty program. Asked for a king or two queens, but ended up with 2 double beds. Unfortunately my wife and I had to sleep in separate beds the entire time. Beds were not too comfortable so spent most of the night awake. The facility was excellent. Great fitness area and spa. People there were very friendly. The restaurants were also very nice and priced reasonably for a resort. We didn't have the greatest weather and therefore wasn't able to golf. Would like to try again some time.

08/03/14 | Link | Rating: 3.0
95. Micah S.
We ended up getting this place after a priceline "bid for travel" purchase. I have to say, our stay at Rosen Shingle Creek was a much better experience. Not only was there a $16 parking charge (for self park), but they also hit you up for a "Resort" charge of $20/night....pretty disappointing since an extra $20/night was not a part of my original "bid for travel". I would have preferred a lower quality hotel and not had to deal with their $20 nightly fee. When I inquired about the fee, they told me it was for the golf course, pool, gym, and wifi....interestingly both hot tubs were out of services while we were there, and we didnt use the wifi/gym. If you are thinking about bidding for travel, and dont want to get stuck with this one, make sure to kick your star level down a notch to avoid possibly getting this hotel.

I should note: My $20 nightly fee was reimbursed, but only after I called to complain about the fee, and explained that such a fee was never clearly communicated to me during booking or check in.

02/04/14 | Link | Rating: 3.0
96. Joanna T.
I would rate this resort as "very good" with the caveat that I stayed here for business and not leisure, so I can't speak to golf or pools or whatever the lucky peeps do who aren't in the conference center all day.

Rooms: B+
Even the standard rooms are nicely appointed with upscale toiletries, a make up mirror and soothing colors. Very, very clean too AND the air-con (my perennial gripe) is blessedly quiet. You'll get a good nights sleep here. One area for improvement would be the hair dryer which was sadly very weak.

Service: A
Staff is unfailingly pleasant and helpful, whether in the hotel proper, at the conference center or in one of the restaurants.

Location: ?
This resort is in the middle of nowhere - a good 20 minutes past Disney. So if you are without a car, you're stranded. If you are hoping for peace + quiet and no shrieking children wearing stupid Mouse Ears, you'll be in heaven.

Dining: C+
There's an "Asian" place, an "Italian" place and a clubby sports bar place. It's hotel food.

Other Notes: the water from the taps here tastes like farts. I am led to understand that is a FL thing and not a hotel thing. Drink bottled. Also, if you are taxi cabbing it here, it's like $90.

01/10/13 | Link | Rating: 4.0
97. Jay P.
These guys were great. The pool area is incredible and it was open late. We really enjoyed the volleyball area and the bar was quiet refreshing as well. I will certainly be back hopefully really soon. It was about 5 minutes from Disney.

27/05/14 | Link | Rating: 5.0
98. Cassie P.
I've now stayed here twice and have had a very pleasant experience both times.  

The first time was for a wedding, and the wedding was beautiful.  Unfortunately the wedding was supposed to be outside and it was raining- but Omni put together a nicely decorated ballroom for the couple to use for the ceremony.  The reception ballroom was beautiful- and food and drinks were great.

The room accommodations are top notch.  Nicely decorated, clean linens, fluffy pillows- and even a mini fridge in the room.  

There's a nice sports bar in the lobby of the hotel that also serves food.  They seem to be open pretty late.  

Also when I was there the first time, the breakfast buffet had a dedicated gluten free section- with GF toast and cereal.  I appreciated this very much!! I hope they still have it, as I didn't have the brunch this last time.  

Minus one star for how expensive parking is- $16 per day for self parking and $24 for valet.  There is PLENTY of on site parking, so charging for it seems ridiculous. It's not as though it's in an area where parking in scarce and people might try to illegally park there.

11/12/13 | Link | Rating: 4.0
99. James D.
Just stayed there. Wouldn't stay there again. Golf course was great! Food and service at the restaurant and bars was great! Front desk staff is I'll equipped to do anything other than charge you extra for stuff you don't want or need. Valet staff is okay but could use some lessons in hospitality. This hotel is unfriendly, the restaurants and clubs are fantastic! Long story short: I have had better front desk service at a super 8. I will be staying back at the Hilton at bonnet creek next visit.

07/12/14 | Link | Rating: 1.0
100. Wai W.
This property and chain is one of the best in the business.  Young lady at the front desk who checked me in was pleasant, helpful and attentive.  I truly felt like a trasure guest instead of a number.

Large and clean property, we had meetings throughout the week and the catered food was very good.  Staff was always friendly and wanted to ensure you were well taken care.

Huge complex but it didn't feel that way.  Very accommodating when we needed to change plans with any meeting.  

I would return even if it was on a personal trip as the staff is well trained and truly want to help you with everything to make your stay a pleasure.

08/02/14 | Link | Rating: 5.0
101. Brian M.
I've been to this hotel both for conferences, and for leisure, and each time I stay here I thoroughly enjoy it.  The lobby is nice and open, heading from there straight down to the pool.  The rooms are kept up well, and if you book correctly, you can get one with a balcony.  

Other big positives include their pool.  They have both the lazy river type with inner tubes, and the big general pool, with a cool water slide.  Both are kid friendly, and really make for a great experience in the Florida sun.  As for the golf course here, I have not played it, but it looks quite nice.

The downside to this hotel is also a potential upside.  You are far enough removed from the madness of Disney and Kissimmee, but this is also the problem.  You are captive to your hotel if you don't have a vehicle, and those restaurant prices are truly just ridiculous.  If you do have your car, the only convenient restaurant is a Chili's, and it is packed all the time.  You lose that convenience being where you are, but you gain some peace and quiet as well.

Others have pointed this out, sign up for the reward club.  You get some really awesome perks like a free morning beverage (2 per person per room).  You can easily make this good for you by ordering your morning beverage and a soda or water for later in the day.  I'll definitely be back here.

22/11/13 | Link | Rating: 4.0
102. Robbie C.
I love this resort. Far enough away from the noise and traffic of dizzy world but close enough to visit if that is your intention. Clean rooms and friendly service. The best part is the lazy river and pools. Lots of planned activities for the kids as well as a camp. Fire pit in Florida?  Cozy in winter months.  

They also have comp shuttle to the parks. It is about 20 min from the mouse and 30 min from universal unless you get stuck in traffic.

Restaurants and bars on site. I visited on 4th of July weekend as did the masses. No worries. It was a great stay-cation!!  

Had the brunch buffet at Trevi's one morning, 22.95 per adult, 9.99 for kids, not outrageous price for a resort.  Refrigerators in room nice and microwaves near the ice machine.  

Free wii fi is always a plus.  If you have handicap sticker then parking is free.

08/07/13 | Link | Rating: 4.0
103. Kelleigh M.
I really liked this hotel. Close enough to the Disney Madness, err I mean the "magic", the omni is a solid choice for a hotel option.

I was here for a work meeting and can honestly say their offerings at lunch time were great. Everyone commented how tasty it was, especially for hotel food. The gentleman assigned to our group was attentive and kept the diet cokes and waters stocked and chilled.

The room itself was spacious and new. Thanks to michelle m's suggestion, I signed up for their guest rewards and was treated to tray service in the morning of coffee and juice. A nice touch that allowed me to relax in the morning and enjoy my cup of coffee.

Is definitely return and bring the hubby next time so he could enjoy a round of golf.

15/11/13 | Link | Rating: 4.0
104. Rob N.
Large corporate golf resort property with an attached conference center & ballroom facility. Pleasant enough desk staff, slightly worn/outdated rooms, generic resort feel. Located about 25 miles out of Orlando, there's really nothing else around once you get off the property and the immediate surrounding commercial district. If you're not playing golf or hanging at the pool, you'll be driving at least 10 miles away to find any entertainment. There are a few decent, but overpriced, hotel restaurants on site. You'll need them, because the surrounding terrain is desolate strip-malls and trailer parks.

23/06/14 | Link | Rating: 3.0
105. Lee C.
Everything you could want in a hotel but you pay for it!  Extremely nice, staff were pleasant, meetings room great and exceed our needs.  Would definitely stay here again.

18/02/15 | Link | Rating: 5.0
106. Makena K.
We thoroughly enjoyed our 4day/3night stay in this hotel. We stayed in a deluxe room.  

Here are the Pros and Cons:
1. Bathrooms are small with limited counter space in our deluxe room.
2.  Disney Shuttle only picks up and drops off to Magic Kingdom and Epcot.  Advice: Should choose another park location as there is an easy and limited time wasted transfer using the monorail between these 2 parks. The bus transfer once in Disney is available anywhere you want to go inside the property, but it wastes so much time. Perhaps an alternative drop off could be Animal Kingdom?  

1. Clean Hotel!!!
2. Had OUTSTANDING overall SERVICE from check-in to pool attendants, room service, at one of the the hotel restaurants (David's), housekeeping & valet.
3.  If you join Omni's loyalty program, even at ZERO points, special services such as nightly turn down service and morning beverage for 2 is included...a special PLUS we enjoyed.
4.  The pool area...wonderful with something for everyone who loves the water. The family pool has splash pad, ZERO-entry kids pool & water slide. The  "quiet pool" was a perfect place to relax with comfy lounge chairs and a hot tub with a beautiful view of the golf course.  I saw something I've never seen anywhere while relaxing in their hot tub... A group of golfers with their cooler in tow ON A LUGGAGE CART!!!!!  LOL
4. LAZY river!!! During peak times, we never had to wait for inner tubes longer than a minute or two.  There are a couple entry areas so if you are at one pool, there is no need to walk a mile to get the entrance.
5. LOCATION.  Close enough to Disney World but distant enough from the crazy traffic there.  Close enough to shopping and great restaurants if you know your way around Orlando, but again, distant enough that it has a PEACEFUL sense once we entered Champions Gate.

Dining TiPs: For inexpensive take out, Publix Grocery is right outside the hotel grounds.  They make deliciously fresh subs/hoagies.
Chili's is the only restaurant we saw in Championsgate. So if one did not want want to spend $12+ for a drink, might get some BOGO drinks right outside the hotel grounds at Chili's.  It's a nice hike from the hotel entrance.
We didn't partake on either places during this visit, but I'm sure that when we come back, we would!

Keep up the great work and awesome service Omni Champions Gate.  We will certainly be back.

16/06/14 | Link | Rating: 4.0
107. Judy B.
Spa was great. Daughter and I both had facials and massage. Staff very professional. Get quote before going and check bill. They
double charged me. All else was wonderful.

03/08/14 | Link | Rating: 5.0
108. Meghan R.
My best friend took me here for my birthday this year! I just got back this afternoon and I have to say we had a wonderful time. We got there around 1 pm yesterday and were handed our keys. Yep, we didn't even have to go through a whole check in process. She is a member of their rewards program and one of the benefits is that they check you in early. So when you show up they just check to make sure you are you and give you your keys.

Our room was very nice and plenty big for the two of us. We quickly changed into our swim suits and headed down to the pool area. There are 3 pools (formal pool, family pool with a slide, and a lazy river) along with a hot tub. We spent a good 3 hours going from pool to pool. It was REALLY busy that afternoon but we were still able to find a place to put our stuff AND we didn't have to wrestle any kids for a float on the lazy river. Around 4 pm a big storm rolled in and we had to get out of the pool. We decided to change and go to dinner.

When we got back from dinner there was a surprise waiting for me - a birthday cake! And boy was it delicious! We left the cake for later and went back down to the pool. It was fantastic because it seems the weather had scared folks off and they weren't coming back. We went from pool to pool to pool and were even able to watch the sun set over the golf course from the hot tub. After one final loop around the lazy river in the dark (super cool, you have to check it out), we retired back to our room for some cake. Of course when we got back to the room they had turned down our beds and left bottles of water for the next day (another rewards perk).

We got up this morning and I realized I needed something to take the rest of my cake home in (we had some for breakfast) and called room service to ask for a box. WHile I was on the phone with them they noticed that we'd never been brought our complimentary beverage (another perk) because we forgot to put a time on the sheet, so they brought that along with the box.

We spent two more hours at the pools before finally checking out around lunch time and heading home. We had such a wonderful time. We are all ready trying to figure out when we can go back :)

14/07/13 | Link | Rating: 5.0
109. Sara S.
Peter from the front desk / reservations was very accommodating and we would definitely stay here again.

07/03/15 | Link | Rating: 5.0
110. Michelle M.
Loved my stay at the Omni Orlando Resort!!!

TIP: Join their rewards club!!!  Rewards club holders receive special upgrades such as free high speed WIFI, complimentary morning beverage service, free newspaper delivery, free bottled water and turn down service, and room upgrades upon availability.  While these seem like small perks; they really did make my stay more pleasant.

The Omni is absolutely gorgeous.  The spacious and clean rooms are stocked with amazingly comfortable beds, plush towels and bathrobes, luxurious toiletries, and a mini fridge for leftovers.  An iron and hair dresser were also provided, although I thought the hair dryer was pretty weak so I'd consider packing my own next time.  Amenities at the hotel include two swimming pools, a jacuzzi, fitness center, spa, golf courses, and several on-site dining options.  I had breakfast and lunch at Trevi's.  The food was pretty good for hotel food and the prices weren't absolutely obnoxious.

The only downsides of the Omni were the hotel's location and noise levels.  The Omni is inconvenient to the airport so a taxi ride costs $75 each way.  A cheaper option is the shuttle, which is $25 one way or $45 roundtrip, but the shuttle makes multiple stops.  The rooms at the Omni aren't very sound proof so I could clearly hear conversations in the hallway as well as the guests on either side of my room.  The hotel is kid friendly so I had the pleasure of listening to the children in the room next to me sing Jingle Bells over and over and over again.  (Hey, I love Christmas too, but singing Christmas carols in October is just annoying.)

Despite the few negatives this hotel really was great and I would definitely stay here again.

21/10/13 | Link | Rating: 4.0
111. Thea P.
Amazing!!! This is the best Omni Hotel I have ever been to. And frankly I did not want to leave! Our stay was absolutely perfect. The staff was always friendly, all of the facilities were well maintained, and the room & our view was just WOW! Whenever we will be in the Orlando, FL area we will be staying here once again.

To do list to have the same experience:
- Platinum and Black Omni Members - contact their concierge (ours was Susan C.) she was phenomenal. Request for a high floor and if possible upgrade to a room with a balcony and golf course views.
- Take advantage of the complementary beverages for Omni members (any level).
- Plan on taking advantage of the 2 resort pools and lazy river.
- Self parking has a fee - when you pull up just grab a ticket and when you check in have them program your room key for easy entry/access.
- Don't put your room key next to your cellphone. It will disable it and you will have to go downstairs to have it reprogrammed.
- Order delivery from Mannino's pizza...Omni usually has delicious dine in options as well but Mannino's comes recommended by everyone in the area.


27/09/14 | Link | Rating: 5.0
112. Kristina K.
I stayed her with a group of girlfriends for a bachelorette party and it was a great choice! The rooms were very nice, as was the lazy river. It was perfect for a bunch of people who grew up close to Orlando and have done every tourist-y thing imaginable. The rooms were big enough to fit 4 of us (and all out stuff) in each room very comfortably.

The staff was fantastic, especially the guys up front. They helped us with all of our stuff and indulged us in taking our pictures in front if the limo we rented. It's a bit pricey but really great!

22/04/14 | Link | Rating: 4.0
113. Eric C.
My family and I have stayed here several times now and just love it.  The lazy river, all the pools and the distance away from Dizzy World make it a big positive.  My grandson always likes to stay here and makes friends with other kids in mins after we get into the lazy river.

They offer a shuttle to Disney and Universal times vary depending how many people sign up.  There are too many restaurants close by, but not a far drive to find all of the restaurants on I-Drive, so that's not a problem.

07/06/14 | Link | Rating: 5.0
114. Kelly M.
This is my favorite place to stay in Orlando! Spent 10 days in Heaven! We've rented houses and stayed at other hotels before and nothing compares. My kids never want to leave! Plenty of things to do outside. Pools, hot tubs, volley ball, basketball courts and a lazy river all help us to unwind after a long day of walking at Disney or Universal. Flavored waters in the lobby help quench ones thirst after a long drive from parks or run around the grounds for some exercise. Breakfast is expensive as with most hotels but very good. Staff is friendly and very helpful. Also loved the fire-pit at night to hang out at and kids can even make s'mores.

02/04/15 | Link | Rating: 4.0
115. Martin B.
Took my daughter last weekend and it was awesome!  The GM, Robert, at this resort is the most personal and professional resort GM that I have ever met.  Rooms are beautiful, price is awesome and the pool is amazing.  We will be back for sure!!

02/04/15 | Link | Rating: 5.0
116. Jim G.
Enjoyed our stay very much!  Beautiful resort, well maintained - great for families of all ages and couples.  Lazy river, multiple pools, nice size fitness center and activities for all.  Great service in the pool areas and the Crocs restaurant food was surprisingly very good for pool area food.  The hotel would have received 5 stars but a few annoyances:  they promised USAToday delivered at the room door but it only happened once (even when I reminded them), the housekeeping was extremely late (430-5pm) (until we called but had to call twice), they couldn't remember to leave the coffee packets for the single serve in the room, I had to leave notes twice.  Not a huge deal and definitely NOT a reason to not stay here but was a bit surprised in these minor flaws.  We would definitely and will stay again!  Cheers!

10/04/15 | Link | Rating: 4.0
117. Jessica N.
This was my second stay at the Omni.  The grounds are beautiful and the front desk staff is friendly.  The cappuccinos downstairs at Trevi's are great!  
1. Service by the pool is inconsistent and the invoice at checkout doesn't show a clear breakdown of expenses.
2. Room service didn't leave us any washcloths day 2. They removed the used ones but didn't replace with clean.
3. Maintenance walked into our room a split second after knocking to fix something that housekeeping had called them about.   Wrong room... they thought people had checked out, so they walked in on one of us dressing.
4. Concierge reported a lost item to loss prevention for me.   Took my room number and said they'd drop the item off if found.  I checked in again out of curiosity/impatience... Nothing.   Checked in a third time and they'd had it most of the day.   Concierge said they are 3rd party so they couldn't help.  
5. No fridges in the room.
6. Conference room food was mediocre.   No worse than anywhere else but definitely not better.

11/01/15 | Link | Rating: 3.0
118. Jennifer N.
The Omni Champion's Gate Resort is a large resort hotel with a heavy emphasis on golf.  The hotel has a nice,helpful staff and comfortable well appointed suites. Join the rewards program and receive comp beverages each morning. You also get free turndown service and everybody gets free WiFi. I love the cookies and milk on the first night.  If you are traveling with kids, ask for the Omni Kids Pack when you check in.  Also kids eat free at Trevi's restaurant during breakfast.

Ok the pool is awesome.  Salt water based and warm with a water slide, relaxing "lazy river" and splash pad.  There is also a fire pit near the pool, multiple jacuzzis and a family area.  There is also a kids club with arts and crafts and an arcade with old school games such as Mrs PAC Man etc.  

I really enjoyed staying at this hotel.  My daughter celebrated her 2nd birthday during our visit. The kids club team invited us down for a special celebration.  When we arrived, we were greeted by the entire team with a chocolate cake and a beautiful birthday card which was signed by the entire staff.  My daughter was delighted and I was utterly impressed by the gesture.  Omni hotel, you get five stars from me for unmatched customer service and paying attention to detail!

10/03/14 | Link | Rating: 5.0
119. Ambra G.
Sorry this will just not do and we have lost our patience.  We've gone from having a "Honeymoon on us" promotion to $59 (plus tax) per night to $109 (plus tax) per night.  Imagine our frustration when we find out that a current promotion is neither honored by Omni, nor verified because the wedding coordinator is no longer an Omni employee.  The only conditions for this wedding offer, as advertised online, are a F&B minimum of $10k and that the reservation be booked within a year.  We exceeded the minimum, and although we were disappointed, we were willing to accept the $59 per night since we could take advantage of a trip to Orlando.  Otherwise, we would have booked at Omni Barton Springs in March (within the 1 year term).

Jean - We never discussed the rate increase.  We only spoke about when I could expect a confirmation number, the dates, and that we'd be booking at the "friends and family" rate.  At the time of our conversation (4:19 PM CST), it was still $59 per night.  Checking the time stamp of Monica's voicemail, her update on the room increase was at 4:59 PM CST.  

Apologies aside, a mistake on Omni Austin does not justify, to us, another change in either Omni policy or room rates.  Although it is only a difference of $100 (plus tax), the broken promises have made usI willing to wash our hands of Omni and book hotel reservations elsewhere unless we can come to an equitable resolution.

01/04/15 | Link | Rating: 1.0
120. Dori V.
I expect more from an omni hotel. It was just average. Nothing spectacular. The room had some issues ( lipstick on the curtain and some mystery element on the lamp).

23/02/15 | Link | Rating: 3.0
121. Minette P.
I liked everything about this hotel except the bed. It was way too soft and mushy for my taste and I woke up many times throughout the night with back pain. Also, I guess the A/C system made my room feel a little humid for some reason. Not too much, but enough to where I noticed it.

Otherwise, the amenities are amazing- and I couldn't even enjoy most of them since my family and I stayed to visit Legoland 30 min away. We did enjoy some golf and ate at one of the restaurants, but the hotel offers much more than that. There are several beautiful pools (one for quiet relaxing, i.e. no screaming kids lol- and others with more action which included slides, an amazing lazy river, waterfall, etc.) There's also nice kids areas like a big gated park next to a full arcade. Great to keep the kiddos entertained. The hotel also offers a spa, a little shopping, and several eateries. All in all, nice place to stay and good prices, especially if you get your hotel stay though Hotwire like we do or other discount sites. Unfortunately the bed is a deal breaker for me, so I'm not 100% sure I'll be coming back. :-/

16/02/15 | Link | Rating: 4.0
122. Harriette H.
Sometimes you can't say enough good things. This is the opposite. Where to begin?

We were downgraded from a suite with a king bed to a room with two double beds. Why? Because the Internet didn't work. Did moving solve that problem? Nope. The internet still didn't work (you have to spend your time downstairs in either lobby to get a consistent connection.

My duvet cover had old blood stains on it. The maids removed the cover upon request, and then proceeded to remove the duvets completely. The hotel sent up someone to check, but those covers were never replaced. Do they not have any duvet covers that aren't stained? Hmm.

The hairdryer in the bathroom didn't work and the carpet in the room was stained. All of this is tolerable if you are paying less than $100 per night at Motel 6. But this isn't the case. The problem with hotels that have established reputations (this one gained it's reputation many years ago) is that the smaller details go by the wayside, and management consists of poorly trained staff members.

Pros: beautiful grounds, nice golf course, very friendly staff (though incapable).
Cons: stained sheets, no working internet, no basic necessities like a hairdryer that works, and you absolutely need a car to go anywhere -- all the parks and restaurants and shops are at least 30 minutes away. An airport taxi ride will cost you $60 back and forth.

Lastly, this isn't Orland. This is Davenport or Championsgate - there's a distance difference, so make sure to look at a map!

***UPDATE*** Thank you, Omni representative for proving my point. This is exactly the kind of nonchalant no-attention to detail that I'm talking about. Housekeeping has been notified? IT has been contacted? You are actually X miles from X park? What has actually been done? Scroll down past ten thousand other hotel complains, and what will you find? The same cookie-cutter flippant response.

30/04/15 | Link | Rating: 2.0
123. Mike B.
This place gave my extended family an amazing vacation!  Tons of activities for both adults and kids to enjoy: several pools, a fun water slide, an endless lazy river, a sandy beach, elegant, upscale lobby, clean rooms, fountains, and a beautiful view of the sunset.  I've already recommended this place to several friends and would definitely stay here again the next time we visit Orlando!

01/05/15 | Link | Rating: 5.0
124. conor b.
Favorite hotel in the Orlando area.  Perfect for families.  Lazy river is a destination in itself.  In fact, a few times we chose a day on the lazy river over another day at Disney.  Great location, quick ride to the interstate.  Charming staff that will help you over and over again for even the smallest thing.  No complaints and have returned many times.

11/04/15 | Link | Rating: 5.0
125. Lennette M.
We booked thos stay through priceline after having a bad experience and checking out of another "resort". Check-in was great, except that we asked for available upgrades and they "werent available" since we booked through priceleine - even though I signed up for the Omni rewards while checking in, we were not told of the perks so we didnt get to take advantage of them for the 3 days and 2 nights we were there, which wouldve been nice.

The hotel was very clean, and our standard room was spacious. The hallways had a bit of a body odor stench but i think this hotel has been around a while. It isnt so bad that it makes you sick, just noticable. Also, the rooms need upgrading to a newer style. Even the wallpaper and frames in the hallways make you feel like you're on the titanic or something, theyre pretty old-feeling. lol

There is a sushi restaurant, an italian restaurant, a deli, a coffee shop, the outdoor cafe by the pool and an upscale sports bar. i highly recommend David's Cafe (the upscale sports bar) if there are any sporiting events or if you want to have a late night drink/snack. We were out alot (and far from the hotel, since its about a 20 minute drive from EVERYTHING) so we ate lunch/dinner out. We did order room service, chicken tenders and fries were yummy! and the coffee at the morning coffee shop was far better than starbucks!

We left the kids at home but regretted it once we saw the lazy river, waterfall and slide. There were plenty of other families whose children seemed to be having a blast.

For some reason, both of our room keys didnt work on the 2nd night so after being out all day and walking (what felt like) a mile to our room, we had to treck all the way down to fix the keys. Also, on the 2nd day, We have no idea what housekeeping did with our remote and it took about 2 hours for them to send another one. Our mini fridge didnt work but they brought a replacement quickly. There also was no "resort book" with the information on surrounding places, room service menu, or resort details - mayne if they had this I wouldve known about teh perks for joining the Omni Rewards!

If you are in a room not immediately near the elevator, its a pretty good walk. Wish they had another elevator or 2. Also, they do not provide robes, as most other hotels, which wouldve been nice.

Resort fee - $20/day
SELF parking - $16/day
Wouldve been nice had they combined the 2 for something in between.

There is a Publix, a McDonalds and a Chili's right down the street, but nothing else. All in all, a nice stay. Although I do prefer the Rosen Shingle Creek, this was a nice resort.

24/02/15 | Link | Rating: 4.0
126. Jose A.
Let me start by stating: I stay at many high quality resorts across the country. I spent 9 days on my trip here to Orlando and the service at this resort is above and beyond anything I have expected, from check in, to attached Zen restaurant, to room service, to ballroom service to check out. I don't think I've ever been treated so well, especially since I mentioned it to the sweet lady who brought up my minestrone soup to my room and I mentioned I was having stomach issues. I got a call from the hotel asking if I needed anything else and they also checked up on me the following day and brought me complimentary chamomile tea!!!! Highly recommend this place and I would love to come back again.
Thank you Omni!!!

04/04/15 | Link | Rating: 5.0
127. Cecilia V.
I had the worst experience at the Omni Hotel resort in Orlando, my purse was stolen, I lost money, my phone, my husbands phone and wallet. !! My car's keys , I had no way to come back home. The manager said that there was nothing that they could do to help and that the robbery was not their responsibility!! That is not professional and does not give any security to the guests , I had no money to feed my kids or for a taxi. My mothers day was ruined.  I spend all night looking for my purse with a flashlight. I will never stay there again.  They had no compassion for my family. The hotel is supposed to provide great customer service And a great experience , but they failed tremendously.

Moreover My father in law's nose was bleeding and Nobody came to help us. We also reported that there  was poop in the family pool and nobody came to clean.  We waited to come back to the pool and we had to reported again, a woman picked up but they didn't close the pool to clean it.  We decided to go to the lazy river and that's were I noticed that my PURSE WAS STOLEN!!! It was a nightmare and no one helped us.  It was a nightmare

13/05/15 | Link | Rating: 1.0
128. Stephen F.
Check in was a breeze, from valet to desk clerk. Opened the door,  threw my gear on the bed, peered out my window overlooking the golf course only to feel like Jim Nantz, Down through the ages, champions of the past have faced, well you get the picture.
Great facility, from the lazy river to the fitness center there's no detail overlooked. In the morning I had my choice of 3 different newspapers and in the evening flavored water from every fruit imaginable was at my disposal.
Not the cheapest, but you get what you pay for.

14/02/15 | Link | Rating: 4.0
129. Chris W.
Very nice hotel accommodations very clean very new looking. The property grounds were spectacularly manicured. Very nice bar area and sports bar area only major drawback with this location is there is nothing anywhere around. Have to drive 15 to 20 minutes to get anywhere.

16/02/15 | Link | Rating: 4.0
130. Denise H.
This is a beautiful resort with all the amenities you'd expect from OMNI.  Rooms are clean, housekeeping is exceptional, and guest services are smooth.  Situated close enough to all the major theme parks, yet keeping a peaceful atmosphere away from the huge crowds is a plus.  The Championship golf course is a beauty!  This made for the most wonderful vacation for my family!  This will be the only place we'll stay on our future vacations to Orlando!

16/05/15 | Link | Rating: 5.0
131. Enrique P.
Booked 3 nights on priceline and was really excited to stay here after researching the amenities and all the resort had to offer. At check in we were given a handicap room because we were told "that was all there was available".
Exhausted from a long days drive I agreed and went up to the room to sleep which was dusty. Waking up the next morning the first thing I notice are several small itchy bumps on both of my hands. I did not have them the night before and I do not have allergies so I immediately start googling bed bug bites and they looked very similar! Aside from that my friend had the worst allergies and was tossing and turning the entire night.
The manager on shift Whitney moved us to another room the next night and said she would follow up with me after investigating the room. Long story short we were never followed up with and come check out day we were charged a $68 resort fee that was never explained to us upon check in or booking! I guess because our room was changed to another dusty room  (at least this one didn't have bugs) everything was supposed to be "okay"!
After explaining our situation at the front desk they were kind enough to remove the resort fees. All we wanted to do was enjoy our spring break in Orlando, instead I get these mysterious itchy bites on my hands and my friend gets an upper respiratory allergy attack, both which lasted the entire stay! Maybe it was bad luck but we expected much better customer service from a "4 star resort".
Ironically we decided to stay another night in the area and chose a 2 star hotel (best western) where we had a much more pleasurable and cleaner experience.
We wrote an email to Omni, explaining our horrible experience and all they offered us was an apology and a complimentary 1 night stay at the same resort. Insulting!

01/04/15 | Link | Rating: 1.0
132. Herbert E.
This is one of my favorite resorts to frequent in the Orlando area.

The rooms are modern and personally the beds are one of the most comfortable I've slept on. One annoying thing is the closet door behind the main door is spring loaded so it doesn't stay open. You have to hold the closet door open to put in luggage or get to clothing or get to whatever you're trying to get to. #FirstWorldProblems.

There are plenty of recreational amenities. There is a large family and kid friendly pool area (with servers to bring you food and drinks), a lazy river and then a more adult oriented quieter pool. TIP: There are many amenities, but you're paying for it. We got a great deal on priceline, just know that like many orlando resorts, there are many daily resort fees, paid parking etc. Personally for me paid parking is a total rip off, but it's the price of "getting a good deal".

The grounds of the resort are well kept and well landscaped. Staff is friendly.

The resort also boasts several shops, restaurants and even a rental car booth. This is a resort that you could come to for several days without even leaving.

Champions Gate is approximately 10 -1 5 minutes from the Disney parks and likely 30 to 40 minutes from SeaWorld/Universal. It is on the West side of Disney area on the way to Tampa (just inside Polk County).

17/05/15 | Link | Rating: 4.0
133. Rick E.
Last stay at the Omni was from Monday-Friday. Arrived ti find a extremely clean lobby with friendly staff and a short wait at the reception counter. There was a receptionist in training causing a bit of a delay, however it was understandable as she was clearly training.

I has the option of a higher or lower floor. I selected the higher floor and was assigned Room 1147 on 11th floor. Hoping a I would get a nice view, wasn't much of a view with this room looking over a green roof top. Room seemed very clean and didn't have a problem with room service cleaning up daily through the week. The only issue that held this back from a 5 star was the smell of the water in this room. It had a very strong well water smell on day one and wasn't very pleasant to brush teeth with. Seemed to either get betrer through the week, or I somehow got used to it.

Resort is beautiful with amenities to choose from. These include a lazy rive, large pool with fountains, hit tubs, wave pool, fire pit, garden, golf course and many more. This is a very nice place to relax and would love to come back soon. Thank you

22/05/15 | Link | Rating: 4.0