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Parc Soleil by Hilton Grand Vacations in Orlando, FL

Parc Soleil by Hilton Grand Vacations in Orlando, FL

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Company Info:

Rating: 3.87

Address: 11272 Desforges Ave, Orlando, FL, 32836
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Comments (60):

1. Lalitha K.
We did not know when we made our reservations that this Hilton was selling timeshares of its rooms. We thought it was just another Hilton, part of the hotel chain. We had reserved two rooms side by side, instead we were given two rooms diagonal to each other. Our floor had the timeshare model suite, we had to experience from early morning onwards, groups of prospective clients being paraded through our floor by the sales staff, not very friendly staff either. The walls are so thin that the family in the next room, the one with the connecting door to our room, had a child that stared pitching a tantrum from the moment they arrived. My better half and I understand such tantrums having raised two kids, but this tantrum was non-stop all evening. We could hear the parents yelling at the child to SHUT-UP! and he never did. After two hours, we called the front desk only to be told that "babies" can have bad days, only this was no baby, and that we should just deal with the noise. We explained that we have been patient, that this was not a baby, the staff agreed half heartedly to take care of it.  I don't think they did because this was repeated again the next evening. I sympathized with the parents, but seriously, no one needs to hear this for hours at a time at a hotel, this one not so cheap either.  
The pool area is nice, but no designated adult swim area, so be prepared for unattended kids to jump in at any time. The gym is very small. The one main reason we will never go back: they provide complimentary ear pieces to plug into the exercise machines. You put the used ones into a bin. We saw one of the service staff take the used ear pieces, wrap up the wire, and put them back into the basket for future use by other patrons. We had no clue that the ear pieces had been worn by other patrons, how gross is that! We did mention this to the front desk, they just shrugged it off. We also asked for water cups in the gym, they had a water dispenser, but no cups. One hour later, still no cups.
The one positive point: they have an on-site deli that makes marvelous food. They have all the items that a tourist might need for a brief stay in a new city. A bit expensive, but you have to pay for convenience.
It is obvious from our brief stay that the main purpose of this Hilton is to sell timeshares; they are pretending to be a hotel for now to rent out the rooms, but they don't behave like a hotel and the hotel guests are completely ignored.  They also do not honor being members of the Hilton Honors program. Obviously, we will never stay there again.

23/08/10 | Link | Rating: 2.0
2. John F.
I am a Hilton Grand vacation club member and the Customer Service was horrible.  One employee would make a promise and when I followed up on it, the next employee ridiculed me for the idea.  I asked to speak to a supervisor and was told that none was available.  I asked for one to follow up with me later.  They never did.  The place is new.  Now they need to upgrade the employees.

02/03/12 | Link | Rating: 1.0
3. Occy V.
I'll start by saying I'm very picky and critical of hotels. This is a  very well put together and just all around nice hotel. This is on par with the JW Marriot and a step above of the Westgate Lakes. Great hotel to spend a weekend at the pool at with huge suite rooms and jacuzzi's in room.

Location if you plan on going out towards downtown or to the arenas is kind of bad but if you are doing the parks its a win.

28/07/09 | Link | Rating: 4.0
4. Shannon C.
We had a partial family reunion here. We stayed here for 15 days in August and had a blast! We had two 2 bedroom suites.  On the days we wanted to relax from the parks, we swam at the pool and used the game room. The deli and restaurant were greatly appreciated on the days we didn't want to leave the property or cook. The rooms were clean and simple. The kitchen was fully furnished and great. My baby boy loved the bathtub with the water coming out from the ceiling. We will definitely be back again.

07/09/11 | Link | Rating: 5.0
5. Justin N.
Surprising. This place is indeed a surprise. ITs not close to finished or with crazy high occupancy, but its nice. The room is large, a great kitchen, fully stocked if you need to cook in a hotel, and a bathroom that is and amy be larger then the bed room.

THe pullout bed is one of the best i've been one and it was a great experience. though the towels are kinda prone to shedding.

Once the rest of the wings are built it would be a sight to see, but its still a beautiful and great place to stay..not to far from the happiest place on earth

14/10/10 | Link | Rating: 4.0
6. Monica M.
This is a fabulous option if you want to rent a car and avoid the hustle and bustle of the Orlando resorts.  We stayed in a one bedroom suite that overlooked the empty lot that I hope Hilton eventually will build upon one day because this place is so perfect.  Okay, so the view wasn't that spectacular BUT you could see the fireworks at Disney from the balcony so that to me is an added bonus.  They have 2 pools and the larger pool has a slide.  There are several jacuzzis so it isn't difficult to snag some alone time.  We ate breakfast poolside at the hotel restaurant.  They offered trivia and movie night by the pool the Saturday night we were there.  We grabbed a Strawberry Daiquiri and some popcorn, sat in the jacuzzi, and watched a little bit of the movie.  This is definitely a family-friendly place considering it has lots of activities for children but yet it's not too overwhelming so parents can relax as well.

03/01/13 | Link | Rating: 4.0
7. Nancy B.
This is a wonderful hotel. Everyone is so nice and helpful. The only reason I didn't give it 5 stars is because it doesn't have a Spa. But I hear they are building one. I ended up going to the Ritz Carlton for the massage, not bad, but it would have been so much better to be able to go directly to my room afterwards. Must let the world know Clayton was absolutely wonderful. He is  part of the wait staff around the pool and can give great restaurant recommendations!

03/06/12 | Link | Rating: 4.0
8. C R.
Stayed in a 2 bedroom penthouse suite overlooking the pool. Was really a nice room, wood floors, full granite kitchen, and high-end stainless appliances with full set of pots/pans/dishes/silverware.  The restaurant has pretty tasty food, considering it is a timeshare resort I would say it's the best food I've experienced at a timeshare.  Everything was very clean and staff was very nice and accomodating.  I would highly recommend this place over other hotels in the area if it's in your budget. Great for groups and families due to the large size of the rooms and close to Island of Adventure.

17/12/11 | Link | Rating: 5.0
9. Michele H.
My family stayed here for 3 days/4 nights last week. My husband was working near the conference center. The kids absolutely loved this hotel. The property is new and well  maintained. We had a huge one bedroom suite, facing the pool with a nice size balcony,. The kitchen was immaculate as were the cookware, dishes, glasses etc. It was very comfortable. The pullout couch was great, it was clean and well maintained. I am about as picky as they come (prior to having children and being married, I was lucky enough to travel the world, staying in very nice hotels) and I can't say enough good things about our stay. Our king size bed was comfortable and the bathroom included both a tub (where the water pours from the ceiling) and a shower. The staff were attentive and friendly.

The pool is lovely with a really fun water slide. My 5 and 6 year old could not get enough of the slide. The kids were able to walk through most of the pool as it is mostly 3-4 feet deep.

We were about 15 minutes from the parks that we visited while there.

23/04/10 | Link | Rating: 4.0
10. Sam V.
I really dislike this place, I even dread recalling the place to write this review.

The rooms are okay, they are modern, they have loud air conditioning units, they are over-priced and hard to get to (the elevators are not conveniently placed).

However, this isn't my real annoyance with this hotel, it's the staff. I can't say I met everyone who is a part of the Parc Soleil staff during my two nights never again stay... but I did unfortunately meet two managers and three different front desk agents. I'm totally unsure of who does the hiring and firing but perhaps the head of it all should just wipe the slate clean. I think this staff was hand picked from TGIFriday's reject list. I feel like a jerk saying these things, I just don't know of a more accurate way to describe their incompetency and lack of care for their positions.

Stay here if you can deal with a total lack in consideration and service, at a high price.

Don't stay here if you'd like to have a nice vacation, business trip, visit ect.

18/11/09 | Link | Rating: 1.0
11. Babak A.
Just did a 8 night stint here with the family,  we had a spacious 1 bdrm suite (almost 900 sq ft). Great staff, pool and food at restaurant ..

27/03/12 | Link | Rating: 5.0
12. Rob N.
We stayed here for three nights in early October for a cheap rate (they were pitching us a timeshare).   We liked the quietness of the location, but the downside is you need to drive off the complex for dinner, shopping, etc.

Pros:   large rooms, wood floors, nice view of the lake, convenience store on-site, and location

Cons:  only one on-site restaurant, showers had drainage issues (the maintenance team was going to fix this drain after we checked out)


Timeshare sales pitch:

Pros:   only takes 1-2 hours, professional staff, not a high-pressure environment, usage of points vs. a specific week

Cons:  cost and property is cheaper on the secondary market

20/10/11 | Link | Rating: 3.0
13. Nick G.
Wow! I surprised the boyfriend with a last minute trip and used some of my points from Hilton to stay at the place. Studios were 119.00 a night and used 30,000 points for it.

When we got there it was almost 12am, security was nice, front desk amazing! We upgraded to one bedroom suite and it was worth the 30.00 a night difference. Beautiful bath tub, shower, kitchen... no robes that was a little disappointing, but I got over it with the views.

Housekeeping was confused on our place, so we had to call down and tell the front desk. It took a day, but we had enough towels and I can make my own bed. No credit or anything for free or letter from the manager but it is fine.

The place was somewhat empty, and it was a nice time though. Not too busy and we were able to get a way with bringing glass bottles by the pool. Everyone we talked to asked if we were owners since it was a timeshare. We were never onced asked to sit in a timeshare thing and that was a nice thing.

You are able to buy tickets to thing from the front desk which is powered by Expedia, but I would not suggest it! Nothing bad about the resort, but I did not like the service we got from the Expedia person. Since they are not with the resort, I will leave those comments someplace else.

I would stay here again when I come to Orlando, with family, friends, alone, or whatever.  I just want a robe the next time! Who doesnt enjoy sitting on the balcony having a glass of wine listening to the waterfall before they go to bed? That is all I am saying.

08/06/11 | Link | Rating: 5.0
14. Tabitha B.
We were here in February for business. and had a suite on the top floor. Gorgeous. Everything you need, full kitchen, washer and dryer, terrace, amazing bathroom. Huge.
Although we don't have kids, the children that were there had a ball. Truly family oriented, but enough space for all to enjoy.
We will bring our niece next time!
COns: Poor Phone reception and poor wifi reception.

01/04/11 | Link | Rating: 5.0
15. Joe I.
Stayed here for work recently.  The hotel is totally fine, rooms are quite nice, and the pool was awesome.  The on-site dining is not bad, but not great either.  The biggest thing that drops this hotel from 4 to 3 stars for me was the fact that is in what I would describe as a wasteland.  Its like one of those final gated areas that are safe from the zombie hordes after some apocalyptic event.  This situation will be remedied over time I would imagine as the hotel continues to expand over the land it owns (which has a nice lake/pond with walking path around it) and the hotel is nice, but right now the location is a bit stark.  Our group used their meeting room which was nice as catered very well.  I'd stay there again though.

25/02/11 | Link | Rating: 3.0
16. David M.
We stayed here in a 1 bedroom suite in July 2010 as part of a timeshare promo. We got a deeply discounted room but had to listen to their timeshare presentation.

The hotel is new and beautiful. Our 1-bedroom room overlooked the pool. There is a full kitchen with everything you need in it, a full size GE stove/oven, fridge/freezer and dishwasher. They provide you with utensils and cooking supplies. There were no baking sheets, though we called the front desk and they brought one right up.

The kitchen was a huge plus. We had breakfast just about every morning in the room and a full dinner with steaks one night. If you are going to shop for food, avoid the Goodings in tourist central and head over to the very nearby Winn/Dixie on Apopka Vineland Road.

The room is spacious, we had a large dining room table, living room area, big bathroom with separate toilet area and a huge balcony with a patio set on it. There are granite countertops and flat panel TV's.

The bathroom has an odd tub in it. It fills from a spout in the ceiling. The walls are also very thin. We could hear normal conversation from our neighbors, more so than a typical hotel room. There were also periodic odd noises, sounded like a stone being thrown down a well.  We never could find where it came from, but it persisted during our whole stay. It was not irritating though this might bother some people. The room had no dresser in the bedroom, there was very little drawer space for anything.

The grounds are impressive. There are 2 pools and at 4 jacuzzis.  The main pool is huge and was a blast. There is a giant spiral slide that is open during the day. My kids loved this. The pool is mostly 1-3 feet deep, which is great for playing with your kids or just sitting down and relaxing in the water.

There were many activities. I was disappointed that no one went over this when we checked in. There was movie night in the pool, a DJ some days and a MC putting on games by the pool during the day.

They have a casual restaurant with great food, a pool bar, gym, activity room and convenience store.on site. We spent about 2 days at the resort and loved it. The hotel is located by itself though you are very close to the theme parks and tourist central. Epcot was one freeway offramp away from us.

There were some things that bothered me...

For a resort that is built for "owners" (people that buy into the vacation club), they nickel and dime you on a few things. They had free wifi, but the business center and printer cost to use. I needed to print our itinerary each day and this was a major routine from the slow printer to slow computer.

They charge an obscene amount for phone calls, more than many hotels. Think in terms of dollars per minute to make a phone call home. Cell coverage for Verizon and Sprint was VERY poor. I dropped calls on my 10th floor balcony routinely, so be careful if you have to turn to the hotel phone.

We asked for late checkout. They charge up to $100 for an afternoon checkout. They guy at the desk let us checkout 2 hours late for free but would not budge anymore. We left our room at noon, as agreed, but had housekeeping stalking us and knocking on the door twice before we left. We stayed at the resort after checking out. At 5pm, the patio furniture was still askew on our balcony suggesting housekeeping had not touched our room. Why the hurry then?

The staff also seemed confused on some things. They told us BBQ supplies ("everything we needed") were at the front desk. When I walked down with steaks the next day I found this was not true and the on-site store had nothing as well. Had to pause and drive to the market which sucked. We also stayed into the evening after checkout. I wanted a shower and got all sorts of varying answers on if they even had showers and where they were. Finally a maintenance person showed me to the one shower in the bathrooms by the convenience store.

There is a manned security gate when driving in and out. This can be an annoyance after a long day out as you have to produce your room key to get in.

All in all though, this is the way to go if you are staying in Orlando and visiting the parks. I would return here in a second, we were so comfortable here. If staying here, be sure to plan a day to just relax at the resort.


As for the timeshare sales pitch we had to take, here is the lowdown...

It was painless, Hilton is a professional company so you will not get a high pressure sleazy salesperson pushing this on you. Don't be fooled though, the salespeople are VERY well trained and have a way to overcome any objection you can think of.

The timeshare was not for us. Do your own research in advance, you are given 'points' to use. It is a complicated system to use these, when you can, where you can and why sometimes there is a co-pay. It was too complicated and it was hard to tell if it even was a good value (though they will certainly show you why it is a good value). Be sure to read anything you sign.

21/07/10 | Link | Rating: 4.0
17. Irene F.
I love that the room has "hardwood" floors, it feels so much cleaner than grimy old carpet. The bed is very very comfortable and the pillows are perfect. The best thing is the towels- they are plush and feel brand new. Not like the typical over-washed and rough towels. I disagree with previous reviewers that the walls are thin, I don't hear anything and I've been here a week. The negatives, its far away from everything, so don't think you're going to walk to anything near by.

22/12/10 | Link | Rating: 4.0
18. Jen G.
Parc Soleil was the center of an amazing and memorable family vacation!  Kids especially loved the pool, water slide, and dive-in movie.  Our 1-bedroom suite was luxurious, and we had great fun with the soaking tub with spout on the ceiling.  Highly recommended!

30/09/12 | Link | Rating: 5.0
19. Megan H.
I am a Hilton's Honor member and I have stayed at all the resorts here in Orlando, Florida. This was my favorite resort here. I absolutely love the decor and very modern fixtures. You can always count on a very clean room and excellent  friendly service from everyone on staff. I really enjoyed staying here and can't wait to come back! Also, if you need to buy  park tickets, go down to guest services they can get you a discount on ANY park tickets!

09/04/13 | Link | Rating: 5.0
20. Conal G.
We were able to stay here courtesy of a family member with timeshare membership.  

It's a bit off beaten path so I'd recommend hiring a car.

Service is very friendly and helpful. Suites are big and clean.

We are considering becoming members.

09/03/10 | Link | Rating: 4.0
21. Eric A.
It's a really nice Resort, and I would stay here again. The Rooms (1 bedroom) was huge, I would fully recommend this place for families.

I would choose this over any regular hotel room.

27/12/11 | Link | Rating: 5.0
22. Daya A.
Parc Soleil can create a phenominal stay-cation in Orlando so good that it will make it hard to leave. Upon driving in I was wooed by the spectacular view of the two hilton buildings with wrapped around patios and a massive pool relaxing area with a slide, jaccuzzi basically it has the WORKS!

The suites are beautifully decorated and furnished to the max. The beds feel like how clouds would feel like if they were turned into a bed. Every room inside the suite has a dynamic flat screen. I wish I can stay here everyday and be on vacation forever but reality won't allow that to occur. Lol.

18/02/12 | Link | Rating: 5.0
23. Kim H.
We LOVED this place!

The room is great & the pull out couch that converts into a king size bed is actually quite comfortable.  The kitchenette is perfect for balance eating out with eating in and was stocked with coffee maker, toaster oven, microwaves & plates/glasses, etc and a washer/dryer.

The pool is a blast with a huge waterslide.  The recreation staff are fun and have games for all ages through the day.  The activity center is GREAT for kids - ping pong, pool and any board game they'd want to play.  We spent many hours in the hot tub!

There is a marketplace right on the property which is very convenient but if you don't feel like cooking, the restaurant (Cafe Soleil) has tasty food & the waitstaff go out of their way to make sure you have a good experience.

02/02/11 | Link | Rating: 4.0
24. Jeff J.
I wouldn't normally review a hotel, but the Parc Soleil is so much more than a hotel.  I think it's meant to be a timeshare / high-rise condo because the suites are ready for full move-in.  Full kitchen with saucepans, plates, glasses, and silverware!  Huge balcony, a bathroom the size of a normal hotel room... great view.  I love the marketplace next to Tower 2.  Restaurant is fairly priced and pretty decent as well.  And the staff was definitely trained to be extra helpful and very smiley.  Every staff member I ran into delivered a beaming smile.  Would certainly stay here over all else.  I will say that the only Gold Elite benefit I got was 2 free waters, so if you're looking for a place to use your status, it isn't here.

12/02/12 | Link | Rating: 5.0
25. Melinda P.
First, we stayed at the Hilton Grand Vacations Suites at Seaworld, and had a great time. With the exception of the very slow service ordering a sandwich at the bar one evening that resort was outstanding. They even comped my meal when they realized how late they were, without my asking for the credit.

BUT I am writing about my experience with the sales pitch for the timeshare. So the building is beautiful and although it is not fully built out, you can tell it will be a great property. The rooms are high end, fixtures, appliances etc are top of the line. Our sales person for the timeshare was very friendly and professional and her manager also was very friendly and offered great options. In the end we decided that although we could see ourselves purchasing this vacation timeshare concept, this is not the right time. As we were wrapping up with the "corporate" person who was supposed to be finishing up our appointment, I said as much and the response I got very was rude.  He said, "Hilton does not waste time on clients that have heard the presentation and said no. You will NOT be invited back." With that he walked away.
Too bad, I liked Hilton.

11/10/12 | Link | Rating: 1.0
26. Tom C.
We were sent here for a timeshare presentation. So that and what I saw from the facility are what my review will be about. Anyways the location was a bit odd. We received an address to put in the gps and a normal address that was written before the gps address. On my GPS which is a fantastic device (I use Waze) we used the first address give which ended up being the first address (not the GPS Address)...took us 30 minutes...so use the GPS address that is given.  The facility looked beautiful although I have no idea what the point is to have the timeshare presentation at a different location than your hotel other than that the Parc Soleil Suits is probably much more expensive. Our presenter was also great, however due to bad timing we were not able to get any of their packages. Anyways, great looking hotel and staff!

06/07/13 | Link | Rating: 4.0
27. Doug B.
It's been a while since we stayed at Parc Soleil, but we completely and utterly enjoyed the comp package we received in exchange for a sales presentation.  The grounds are fantastic and the rooms a delight.  We especially enjoyed breakfast by the pool.  The food, price, and service was top notch and best among the HGVC resorts in the area.  

The fantastic time that we had at Parc Soleil is why we became HGVC owners in 2010.  We have since upgraded our membership twice and are now Elite Plus members.  

If any of you are interested in learning more about HGVC Ownership, feel free to drop by my web site at:

Feel free to post questions there if you wish.

24/08/12 | Link | Rating: 5.0
28. A S.
I stayed here last year in April and it's still every bit as good as last year. Marketplace Deli serves great reasonably priced food. Pools are fab, rooms are huge. Only really busy day was Friday when it was difficult to find a chair by the pool.

Superb location although there are no restaurants or shops within a short walking distance. My only gripe is that it can be tricky to park your car in the multi storey car park as the spaces are a bit thin. Also would like to see a "booking" process for the tennis court, rather than first come first served.

Free Wifi in room, can also just about be picked up around the pool area.

20/04/11 | Link | Rating: 5.0
29. Kara M.
The resort itself is a 5 star but the location is what knocks it down a bit! You cannot walk to anything, there is no Disney shuttle although they have a van service but it was pricey and outsourced so I am not sure how that works with car seats!But if you want a suite with amazing comfort look no further! We took our one  year old and having a separate room from the living area was fabulous for nap times and the pool was a blast! You can see pictures from last May when we stayed there on peekabootravel.com/blog/… to get an idea if this resort is for you.

14/02/14 | Link | Rating: 4.0
30. Gary D.
My wife and I stayed for 3 nights on a promotional offer that required us to attend a 2 hour sales presentation pre-scheduled during our stay.  Rather than try to "impress" us with top rate accommodations, we were given a "studio" unit on a LOW floor in bldg. 200, with no view to speak of.  The unit, while clean and well kept was poorly configured and not comfortable AT ALL!  The pool facilities are quite nice and we did not dine in the restaurant.  My comments are focused on the POOR experience we had with the sales presentation.  First, as others have also commented on - keep track of your time as after nearly two hours, we still had NO IDEA how much anything would cost.  Our sales agent, Tammy, was very knowledgeable and very nice but was not concerned about the length of time she was taking.  She seemed hesitant to talk about the financial aspect and when pressed, excused herself to get "the numbers" from a manager.  She reappeared with the manager, named Oscar, who from the minute he sat down was rude, and actually I should say VERY rude.  The numbers he presented were after much prompting and "double talk" about where we were from, how many units were available, etc.  The numbers he presented were outrageous ($40K for roughly 10 "average" days per year) - not to mention the "average" ANNUAL maintenance fee of approximately $1200.  When I challenged him on the numbers he rudely asked, "Are you going to buy or not?"   When I responded, he briskly got up from the table and left.  His performance should be monitored and responded to by Hilton.  It was a VERY unpleasant experience and has totally soured me on Hilton.  I would offer that the units we saw were very nice - too bad Hilton would not want to supply one of those to a prospective buyer - in a complex that was at least 50% unoccupied.  I would guess that the two towers that they have built (out of the 6 that are supposedly planned) may be all they need for a very long time.

15/09/14 | Link | Rating: 2.0
31. Mason N.
How come nobody mentioned that this place was not fully built?  I arrived to a big empty lot and the surrounding area looks like it was graded for construction, with lots big enough for multiple buildings but only 2 have been built.  The empty lots does not look like construction will begin anytime soon either. I did not picture looking out my 6th floor room to a big empty lot (give me a park or something to look at). Nowhere in any of the pictures i saw of the facility does it show 80% empty lots. Maybe in 5 years when everything gets built out will this place looks like a true vacation spot, until then, it is not how I envision my vacation to start off with that image.

How come nobody mentioned that even though this is a Hilton's facility, Diamond Reward Members do not get the perks of free breakfast as they do not offer those services here.  This is the first Hilton facility I been at that does not offer a Club house for Diamond Reward members, very uncool.

The reason I graded this Hotel low is due to not being able to get my automatic upgrade.  So no upgrade and no breakfast and the best you can do is give me 2k hotel points with 2 bottles of water.....really??? But the one cool thing was that they do let you use their pool and facilities even after you checked out as you are waiting for your flight. We didn't take their offer but it was nice to know that I didn't have to get kicked off the property at 10am on checkout day.

I was really looking forward to a nice big room but the Studio we ended up with had no walk out Balcony (only Bedroom class rooms get them) and had cold hardwood floors (not the good kind either, the cheap ones).

All in all, we spent about $450 for about 4 nights/3 days for mid July, would i stay here again? Probably not.  Best to stick with a Marriott.  But at least we had a blast at Disneyworld and Islands of Adventure.

24/07/12 | Link | Rating: 2.0
32. Christine R.
We stayed here July 20 - 23, 2013, drove down from ATL for a long weekend after receiving an invitation from Hilton because I'm a member of their loyalty program. As others have mentioned, the property is still being developed, so there are large empty lots on every side. This didn't bother us at all, and in fact was rather nice because it cut down on the traffic madness.
We were initially assigned to a room in Tower 2 after a smooth check-in. The bellman loaded all our stuff onto a cart and schlepped it up while we parked the car (definitely appreciated). However, when we entered our room, the smell of some sort of deodorizer was really strong and quite a turn-off for me. So, we opened the large sliding glass doors to the balcony, which helped air it out. Once that was done, however, the true problem became evident. The people next door smoked like chimneys, and the cigarette smell was coming in through the door between the two apartments, through the exhaust fan in the bathroom, and through the air vent in the main living space.
We went down to the front desk to tell them, and were told that security would be notified to go ask them to stop smoking. Either that never happened or the smokers just decided to keep on smoking and pay the $250 fine. During the night it got worse, so I called the front desk in the morning and was told we could have another room later in the day when people checked out.
I did receive the phone call later that morning, and we were reassigned to a room in the other tower. We had been at the pool when the change was made, and still had to get into our initial room to pack all our stuff. But our room keys had already been voided..so another trip was made to the front desk to obtain the keys to the new room as well as another set to get into the old one. Then we had to pack everything up, schlep it down to the ground floor, down and around the pathway to the other building and unpack. Kind of a pain with two small kids in tow, but we got it done. It'd have been nice if we had the services of the bellman again, but oh well.
The second apartment faced the pool instead of the empty lot, which was a vast improvement. No cigarette smell! Spacious and modern in appearance, all the floors are solid surfaces, especially the bathroom which is ceramic resembling travertine. Very  noisy when flushing the toilet, especially in the middle of the night. The large soaking tub looks lovely, and is filled by water falling down from the ceiling..definitely unique although not very practical if you need to add more hot water when you're in there. Water all over the place! Also, the glass doors of the shower need a gasket or something on the bottom, as water leaks from there as well.
The pools are both lovely, and the kids never wanted to get out. We did not visit any theme parks, and they enjoyed staying in the pool all day long (until the daily thunderstorms came in around 3:30).
We did have the sales presentation by a very friendly woman named Linda (from NY). Not a high pressure pitch, which was appreciated as we had decided before we went that we wouldn't make a decision that day. We will probably purchase, but want to have time to really consider everything. Everyone we dealt with at the sales center was very nice and understood our desire not to buy right then.
I'd recommend this property for anyone, but especially families. The convenience of having a full kitchen, washer/dryer and balcony are so much better than a standard hotel room. So what if there are empty lots near by..how much time do you actually spend staring out the window anyway? The reason I didn't give 4 stars was because of the smoking and having to schlep all our stuff ourselves. A gift basket was sent, which is nice, but we don't eat that kind of food and would have appreciated a phone call from management. Overall though a nice long weekend!

23/07/13 | Link | Rating: 3.0
33. Rebecca T.
Love our suite. Well-stocked kitchen. Dreamy soft bed great for napping sleeping etc. LOVE the deep deep tub with ceiling spiquot. 900-ish sq ft one bedroom for our family of three. Speedy elevators. Ample parking garage but tight spaces. Views of Disney fireworks shows from balcony. Adjacent to seaworld. Marketplace well-stocked with upscale items so you can skip the immediate grocery store stocking trip. Zero-entry pool, shaded playground, and activities make it especially children friendly but there's also a separate pool for those desiring quietude.

21/03/13 | Link | Rating: 5.0
34. Karen F.
This is a BRAND new Hilton timeshare and we got a 3 bedroom suite (A 2 bed room adjoined to a 1 bedroom.)

As a result we had 3 bedrooms, 3 baths, a full kitchen and a kitchenette.

Great service and a gorgeous pool.
Lots of fun activities for kids.

A great time!

05/10/11 | Link | Rating: 4.0
35. Christina W.
Love this hotel.  This is the second year here.  And will be back next year.  However for the best views stay in the 100 building.

13/11/13 | Link | Rating: 5.0
36. Stan S.
My biggest beefs are a lack of tub in the bathroom and carpeting in the guest rooms.  The hard floor is of particular concern as its not comfy for bare feet and its loud - I could hear the room next to me and above me - they need the sound deadening carpet would provide.  

I would not recommend a stay at the Parc Soleil.

03/02/13 | Link | Rating: 2.0
37. Felicia W.
Stayed at this property 04/04/13-04/07/13.

This property is still being developed.  There are currently two towers (fab) and two pools.  There is a lot of undeveloped ground surrounding the property.

I called in the early afternoon to advise I would be checking in around 7 and wanted to request a high floor on the side where I could see Disney's fireworks.  When I arrived, of course the high floors were not available and I was placed on the 5th floor.  This is a HUGE bummer for me because I am a high floor type of girl.  That is my special request, regardless of where I'm staying.  I was offered to call back down to the front desk in the morning to see if I could be moved but, AIN'T Nobody Got Time For That.  That was the point of me calling ahead of time.  Other than that, the check-in process was smooth.

We booked a 2 bedroom suite and was assigned to Tower two.  When we arrived my kids were excited that the room was a connecting room.  Even though, we kept the doors open the entire trip, the kids felt as though they had their own little studio apartment.  

The kitchen and living room  was beautiful and bright.   The stainless steel appliances were a very nice touch.

I loved the spacious balcony however, that view of the parking deck and under developed grounds was very uninviting.  

The master bedroom and bathroom was fabulous.  I don't have one single complaint.  

We had lunch @ Cafe Soleil once and the food and service was pretty good.  We ate outside poolside as opposed to being inside.

Both pool areas are gorgeous and the palm trees around the main pool was such a beauty to behold.  

Checkout was smooth.  

Would I return, absolutely.  I will be sure to request my balcony face the pool next time!

08/04/13 | Link | Rating: 4.0
38. T A.
We are Hilton club owners in Hawaii but this is our first visit to this resort. The resort is very nice and clean. The rooms are modern, clean and nicely furnished. We stayed in a 2 bedroom 2 bath, premiere suite. Stainless steel appliances, tv in each bedroom and living room, washer and dryer. Every room except the 1 bedroom studios have a nice big balcony with a table and one lounge chair. Our room faced the pond, which gave us a view of the fireworks nightly from Disney. The fireworks started between 10:00-10:15 nightly.  This resort is not within easy walking distance to anything so a rental car is important if you plan to eat out. We did not use the park shuttle so I can not comment on that. We drove to universal, paid $14 to park and had no trouble finding a parking spot.  The beds are comfortable. Staff very friendly. Activities at the pool daily for the kids and a nice water slide. Never ate at the resort so I can not comment in that.  Happy hour is at 3 pm daily and offers 2 different cocktail specials for $6/each, and some beer choices for $5. If you like to brew coffee in your room take note that they have a 12 cup quisinart coffee maker that takes a #4 cone filter. The studios have a much smaller pot and takes a #2 cone filter. We went shopping before our arrival and took a gamble and bought basket filters. When we saw the pot we walked down to the little store they had at the resort to see if we could buy the right filter. In their store they only had basket filters. We thought they must have other types of coffee makers if they sell basket filters. We called the front desk asking if there was an alternate type of pot available that uses the filters they sell. They seemed confused but eventually said no. They didn't seem to get it that they should probably sell filters that work with their pots! Minor detail! Do not buy your theme park tickets from the hotel concierge! They cost more which I'm assuming is their commissions. They were charging $118 for universal tickets and we purchased them on line, through universal for $99 which included tax. When you are buying four tickets that's a significant difference!

The cons are very minor. No drawers or shelves in bathroom to store your stuff. This is fine for a man but most women have a lot of lotions, hair products, makeup etc. minimal dishes so you are hand washing things s lot. Place setting for 4 only. Noisy from rooms above. No outside food of drink allowed at the pool. These are very minor issues and we would definitely stay here again.  The biggest complaint I have is the wifi is horrible!!! It constantly disconnects. I had to use my cell data pretty much the entire time. I did read about this from other post and it is absolutely true and still a big problem.

Most of the complaints are from those that have been given a discounted trip to come listen to the time share presentation. If that is you reading this please note that they put you in a studio that has one king bed, a bathroom and a kitchenette, which consist of a small sink, microwave, bar size fridge and 4 cup coffee maker. There is no balcony and only a small window. Rest assured that if you become an owner, the options are much better.  Our two bedroom suite was a master with living room and an attached studio.

29/06/14 | Link | Rating: 4.0
39. SM T.
Most hotels pale in comparison to Parc Soleil.

Our 1 bedroom had a fully stocked kitchen (variety of pots, pans, knives, bowls, plates, mixing bowls, spatulas, utensils, dish soap, sponge, pot holders, etc.) and a large dinning table with 4 chairs. Huge fridge with working water and ice dispenser.

Living room was spacious and had a patio. Unfortunately it overlook the top of parking lot. We were supposed to get a suite that had a view of the fireworks, but they show no notes in the system for this request.

Bedroom was spacious. The duvet cover had a weird label -- Lung Cancer Association or something like that. Free safe in the closet. Lots of pillows (5?), fluffy lightweight blanket that keeps you really warm and extra blanket in the closet.

LOVED the restroom. Toilet was in a separate room. Dual vanity/sink. The stand in shower was huge and had a bench you can fold down. Nice toiletries. Super clean tub.

Icing on the cake was the washer and dryer inside the room. Super convenient. Plus it's in the middle of the entire room/floor plan so if we used it at 2am we didn't disturbed our neighbors.

No free breakfast. Difficult/near impossible to find parking on some nights, so you have to return to your hotel early to get a spot.

Overall, I'd come back.

20/02/14 | Link | Rating: 4.0
40. Jimmy W.
fabulous rooms as has been described extensively by others.  however, the sound proofing between rooms is awful.  so if you're unlucky enough to have a next-door neighbor with children (and this Orlando, so everyone coming here has children), then get ready for the noise of screaming kids to wake you up in the morning.

how is it that a brand new hotel/time share did not take sound proofing into consideration when they built it?  You will want to take this into consideration if you plan to buy into their timeshare program (which is otherwise probably one of the better ones around).

Hilton staff offered to send security to talk to the family.  I also requested to change rooms, but they were sold out so they could not accommodate me.

10/11/13 | Link | Rating: 2.0
41. Sarah B.
I stayed at this property for two weeks while I was working in Orlando and it's absolutely phenomenal! The rooms are completely modern and very luxurious. My favorite part is in the tub in the bathroom... the water comes out of the ceiling to fill the tub, its super cool.

I typically hate staying at these resorts while I'm working because it's kind of depressing watching everyone's on vacation but here it was still quite and there weren't tons of kids running around. The rooms have a huge wrap around balcony and when booking I highly suggest you request to be in a room with a fireworks view  (every night you can see the fireworks that are set off at Disney).

The pool bar is actually reasonably priced and the water in the pool is heated (plus there is a hot tub). If you're staying for an extended time there is one of the largest/nicest whole foods grocery store right up the street. Each apartment style room has a fully loaded kitchen, dinning room and washer/dryer. These features are really convenient for long stays.

I really enjoy this property. Its definitely nicer than my own apartment and its really not that expensive.

15/11/12 | Link | Rating: 5.0
42. Corinne K.
We came here because we were doing to Disney for my son's 5th birthday and we were invited for the Hilton Vacation Club presentation.  We loved every minute of our stay.  We did a two bedroom as my parents were with it and it was great.  It was not a traditional two bedroom - it was a one bedroom plus a studio.  The one bedroom had a full kitchen (full fridge, dishwasher, pots, plate ware - you get the picture), dining table that seats 6, a living room with a queen pull-out bed, and a separate private bedroom.  The bathroom was huge with a shower and massive tub, which I actually used and the water came from the ceiling, which I just thought was cool.  The best part, the toilet is separate with two entries, one from the dining area and one from the bathroom so you can use if someone is in the shower.  There is an apartment washer and dryer and they provide two loads worth of soap for you.  The add on suite had a convince kitchen and we had the connecting door.  Our son slept on the couch, which we never needed to pull out because it is so deep!!!  The patio is huge with a table and lounge chair.  We had a pool view which was nice.  The pool was awesome, a large pool, separate reflecting pool, a slide, three hot tubs and plenty of chairs and towels.  They also had events at the pool if you are there for a longer stay and have a free night.  There is a playground off of the pool area.  We ate at the cafe and it was not bad at all.  The staff was very nice, helpful and friendly.  Parking is free (which is not common that close to Disney).  There are no park shuttles, but you are less than 10 minutes away.  Downtown Disney is 5 minutes away and airport is 20-30 minutes away.  We will go back and would recommend to our friends and family.

The sales pitch was very nice, professional and not pushy at all.  We went into the meeting thinking we were not going to buy: but were so impressed at it all that we did.  It is a great program and they can work something out to fit almost anyone.  We are starting with a very small plan but even though we did not get a huge package; they still treated is like we dropped hundreds of thousand of dollars.

They are still developing, but it does not feel like it.  I also like that the parking is in a garage (no car baking in the FL sun all day) and it is "under" the building.

It was an all around great experience.  And if you are not interested in the buying side - it is still a great place to stay.

28/09/13 | Link | Rating: 5.0
43. Maryann S.
Stayed at this resort 11 days ago for our kids Spring Break and I was really disappointed because of it's isolated location. We stayed at Animal Kingdom Lodge Jambo house at Disneyworld resort area for the first half of our vacation for 4 nights and last 4 nights were spent at Parc Soleil resort so you can understand how it was very disappointing for us. Disney resort vs Hilton resort, there's just no way that Hilton would win on this one. We stayed at Disney vacation club villa so our kids ages 15, 11 and 4 can experience Disneyworld to the fullest and it did not disappoint at all. We had a Savanna view and saw giraffes, zebras, ostrich and other African animals from our balcony and our kids were so amazed and then we went to Parc Soleil and our balcony view consisted of swamps or lakes and we had a view of Disneyworld parks from a far and kids and even I were wishing that we were right back in the middle of it all. Now we are really thinking of buying a timeshare with Disney company because the whole family simply thought that vacationing at a Disney resort was really a Magical experience! When we were at Parc Soleil we stayed on the 15th floor 2 bedroom penthouse suite...it was a beautiful suite and place was quiet! Now the negatives at this resort...we had to haul our luggages as there was quite a wait for a bell boy...my husband had to take one of those luggage carrier that was at the parking lot possibly for the guests to just help themselves to haul their own luggages...no onsite restaurant...there were no activities there if there were no one explained it to us at check in and we were far away from civilization...it was really an isolated place...just very disappointing...we had to drive at least 30 minutes to get to Disneyworld and other attractions except for Sea World which was not in our itinerary. Nice suites but not so nice area and if we had to do it all over again I would have definitely stayed at Disney resort for our whole vacation! Sorry for the bad review Hilton but I can only give you 3 stars! I had to add one more thing...the suite had 2 bathrooms but only has one tub and I hated using it for my 4 year old...the water comes out of the ceiling at full blast and you can't change the setting and water splashes all over the floor, I first had to fill the tub with small amount of water, wash my son then empty the tub and then fill it again and then rinse my son and it has the most annoying bathroom glass counter top too, not enough space and everything slides off! See pictures...couldn't wait to go home and use our tub!

28/04/14 | Link | Rating: 3.0
44. Janice D.
Returned to the Parc Soleil for second time, same time of year. Travelled to Orlando for a convention always held in  November. Again took a king suite, but with a reduced rate for listening to the time share pitch. We had some interest because we have rented time shares in Ley West, Los Cabos & Vegas.
The suite is large, kitchen well equipped for a short stay, 2 flat screen TVs, large balcony, good pools, more than adequate restaurant for a quick meal. Location is good for convention center - out of the busy convention area.  May be far from the parks.
Living room furniture, all new and MOST uncomfortable we've even say on - hard. Bed was comfortable but only one tiny closet in entire unit. Bathroom very attractive but needs someplace to put the soap for the very cool tub. Vanity needs a swing away mirror so you can put your makeup on-vanity is so deep you can't can't close to the mirror. More hooks for robes.
The timeshare presentation - supposed to be 2 hours but they kept us most 3. When we didn't buy, more pressure from a manager and then again when we declined another closer came to talk to us. It started out with lots of questions - trying to bond with us - but in the end the lovely blond lost hoy very nasty. Just use the computer over there - put ten thousand on your new Amex and then put the rest of the $35k on a mortgage with us at 17.5% interest - get 5000 pts and you get a week somewhere, only a few weeks don't qualify. New twist but still a timeshare! Beware!

11/12/14 | Link | Rating: 3.0
45. Jon L.
This review is based on my going there for a time-share presentation. I actually stayed at the other HGVC property on International Drive as part of the deal they gave me for the time-share presentation.

This is a pretty facility but after visiting it and staying at the property about 10 minutes away on International Drive I would strongly advise people to stay at the International Drive location for the time being. This property seems like it's very isolated and is surrounded seemingly by empty property that will one day be developed.  The International Drive property is right next to a really cool outlet mall, there are tons of stores and restaurants nearby and even within walking distance, and basically it is fully built as opposed to in development.  The Internationl Drive property is a little dated in the decor but at least it's spacious and seemingly fully built and in an established neighborhood as opposed to being surrounded by fields.  

As to the time-share, a few tips.  It's going to be a relatively nice but not "soft sell" so be prepared to have them go at you pretty hard.  But if you decide not for you and tell them that, it really is a two-hour time commitement like they promise. But you have to be firm when that two-hour mark approaches.  Maybe set your timer when it starts and if you don't want to proceed after two hours just tell them their time is up. Many of you will freak out when they tell you how much they want you to invest which you don't hear until a decent amount into the presentation.  Also, really watch all the details.  There are a few ways they can get you if you don't follow their rules and so make sure right away that you are getting what they promised in the phone sales pitch as far as the discounted room and location and book way ahead of your stay and get it in writing.  Also, I upgraded to a two-bedroom suite and added a few days to make it about a week stay at the property on International Drive.  It was worth the money.  Really spacious suite, great location, and really nice amenities close to Disney and other stuff.

22/03/14 | Link | Rating: 3.0
46. Iris F.

We stayed in one of the HGVC units (1BR plus) in 200 Tower. Plus units are not available for regular guests, only HGVC members.

The apartment:
Our 1 bedroom unit was on 10th floor viewing the lake and WDW. AMAZING! I just loved the balcony! It was huge.

The units are classy. Flat screens and DVD-player. Radio, fully equipped kitchen incl dish washer and dryer and washing machine. We brought our own dish tablets and washing powder, not needed if you don't intend to wash often since some are included. The bathroom is amazing! The coolest bathtub I have ever seen!

Onsite and eating:
Minimarket, pizza takeout, gym, two pools (even a slide), restaurant, DVD-rental, activity center for the young ones and more. The restaurant serve breakfast. Dinner is Ok, but I prefer leaving site for better choices. Expedia also has a desk in the lobby at your service for tickets.

Pool area:
There are two pools, the smaller one is calm and quiet. You can rent a cabana for a full or half day (HGVC members get discount) with full fridge and snacks. Super!  

Around the main pool there are activities every day of the week, such as wine and beer tasting, pop quizzes, movie night and lots of children's activities.

Neighborhood and Transportation:
Since this property is a bit off, you definitely need a car or a cab. No buses. I believe there is a small convenience store and a few restaurants on walking distance - probably 20 minutes away or so.

We are very very VERY satisfied and would definitely stay here again! We were a bit hesitant before coming due to the off-location - but out of the 3 HGVC properties this is our favorite and we would stay here again. Every day of the week! If you can, choose a plus unit - it is definitely worth it!

Wifi is free for HGVC members.

31/07/13 | Link | Rating: 5.0
47. C. P.
Stayed in a One Bedroom Suite for one night before our cruise. Two adults and a 3 year old. Room was huge, clean and beautiful. Loved having the full kitchen and washer/dryer. Our 3 year old loved having the fold out couch bed all to herself. The view from the balcony was of an ugly empty parcel of land, but we weren't out there so we didn't mind. Didn't have time to try out the pool, but did order dinner from the Marketplace and it was great (pizza, wings & brownies delivered quickly to our door). Highly recommend for families wanting space and the convenience of the full amenities.

17/12/14 | Link | Rating: 5.0
48. Kathleen K.
Ok so I wasn't the normal patron of this place. It mostly caters to people on vacation who have week long timeshares and are there to unwind and enjoy the pool and theme parks. Me? I was a weary business traveller only in town for approximately 18 hours. I'm not sure why my travel group booked me here but it was  fine by me.

Sure I expected a nice hotel, but jeez! Front desk was very nice and had to draw me a map(?!?) to get to my room. It really wasn't that far or difficult but I appreciated the direction.

Once I got into my room, I literally laughed out loud. This place was as big as my last apartment and about 5 times as nice. Full kitchen with stove, oven, full fridge and dishwasher. The bathroom had a huge shower and a soaking tub. A dining table, living room and large balcony.

I didn't have any food in the cafe but I had a couple glasses of wine and the bartender was very nice. Unfortunately I brought my business suit instead of my swimsuit so I can't comment on the pool but it was huge and I saw a water slide so it can't be bad

11/02/13 | Link | Rating: 5.0
49. Steve P.
Family of 4 just stayed here for 2 weeks. Gorgeous site and professional, courteous workers. They always made us feel welcome. They were responsive to our every need and always followed up. Amazing customer service. Resort was beautiful. Kids loved every minute and all the pools!  It is on a remote site but we rented a car so no issues. We will definitely be back!  We are HGVC owners and couldn't be happier with our purchase.

09/08/14 | Link | Rating: 5.0
50. Jonathan S.
I stayed here with a group of friends for 7 days. We got a suite on the 8th floor, and I think all of us were more than pleased with what the place had to offer. The kitchen came fully equipped: dishwasher, microwave, oven, stovetop, toaster, blender, coffee maker...you name it! You can pull out the living room couch to become a queen-sized bed (perfect for having overnight guests). The view from our balcony was also quite pleasant. Oh, I forgot to mention our very own washer/dryer.

We had 2 bedrooms, each with it's own bathroom, closet, and a king-sized bed. One of the bedrooms can actually serve as its own apartment, as it has its own mini-kitchen, but we just kept the connecting doors open the whole time. One of the bathrooms has a tub that has water running down from the ceiling. Yes, I am easily fascinated.

There are 2 pools, hot tub, water slide, fitness center, marketplace, Starbucks, restaurant, etc. I believe at least one of the pools is heated at night. There are events that go on around the resort during the evening time, but we spent most of our nights in downtown Orlando or Universal CityWalk. My friends did enjoy the wine-tasting event here.

Overall, I really enjoyed my stay here. Everything is extremely clean, and if you need anything, concierge will be more than happy to help you. If you have a car, the convention center, Universal, outlets, and downtown Orlando are all within 20 minutes.

13/12/13 | Link | Rating: 5.0
51. Thanh H.
This place, is one of my favorite hotels.  We stayed in a 1 bedroom suite, fully furnished. That includes washer and dryer in the suite!  The room is like an apartment. For three people this place was huge. The only thing I dind't like was that we had the handicap shower, so there were no walls or barriers, so water got all over the place.  Looking at it, you can tell it's newly developed.  It's there on it's own away from other hotels. Based on the driveway structure, looks like several more buildings are being put up.

I actually like being away from the crowds. To take the kids down there to go to the parks all day, eat out, and shop....when you get back do you really want to see cars all around you, people constantly walking around?  I don't.  I was quiet...Maybe it's just me, but when I'm home, I don't want to hear people running up and down the halls yelling about what bars to hit up.

28/03/14 | Link | Rating: 5.0
52. Johnny C.
very nice hotel if you like a nice relaxing quiet Hotel! I'm tired of all the damn kids running around and teenagers making so much noise going in and out of the rooms. It was very peaceful and serene. They have a nice pool with a water slide. The only thing that annoy me with the damn time share people they will not give up on the time shares. They will pump it until then the end of time!  it is a rip off! It is something like $30,000 a year and one thousand dollars annually even if you paid it off!but hey at least I got to go to Disney World!

05/02/15 | Link | Rating: 4.0
53. Jessica D.
This review is based on a timeshare presentation that we had to sit through.

My boyfriend and I were told to sit in on a time share presentation at this particular hotel.

We  wait until someone would invite us in to sit. The first salesperson we spoke with brought us into another room where there was a small complimentary breakfast and where we would hear the presentation. The salesperson who I would like to call J was straightforward and friendly and presented to us about the timeshare program. He asked a lot of questions about our personal life such as: what do we do for a living?, where do we live?, how did we ended up in Orlando, Florida, if we've ever heard of a timeshare, if we knew how it works, and etc.

After sitting down for discussion, he later than brought us up to two rooms to show us what the rooms would look like. They were extremely beautiful, chic, organized, and top-notch quality. After showing us the two rooms, we were than asked to sit in another room where we watched a 5-8 minute clip about their timeshare program.

After the clip, he then offered us: $98,000 for a timeshare. This is sickening because you only get one week for the whole year! Not worth spending. After we declined this offer, he then brought in his manager who I would like to call M. M asked us questions that I felt were a little absurd. He asked how could we afford our current trip at the time in Orlando, Florida under our work/school circumstances. He then proposed a counter offer in the total of: $87,000. $11,000 difference. After we denied that offer too and simply said we weren't ready to make such an investment, M then decided to throw an insult at us. In addition, I believe my boyfriend or myself asked for a business card for networking purposes, he said they don't do that. What  the hell! What if we wanted a business card to keep for the future? What a jerk!

Overall, I felt the presentation wasn't as informative as I hoped it would be. J was a good salesman and honest, but his manager on the other hand was total jerk! Mean and insulting! Even if we do consider purchasing a timeshare in the future, it will probably not be Hilton.

26/01/14 | Link | Rating: 3.0
54. Ryan F.
This is our third year coming to this resort and we love it. The kids love it for the huge water slide and we love the room and activities for the kids. They also have some activities for the adults like beer and wine tasting.  I think tonight we're doing the mixology class. The best thing is most of the adult activities are free not so for the kids.

We don't own at this resort but we love being able to convert our points here when we want.

24/06/14 | Link | Rating: 5.0
55. Allison A.
The suites at Parc Soleil are top notch. They have all of the items you would need for a long stay; a kitchen with fully stocked silverware, plates and glasses, a stove, a microwave, a dishwasher and even a washer & dryer. We stayed in one of the penthouse suites and our view was amazing! Every night we could watch the fireworks go off at Disney World. The penthouses also have a very interesting bathtub in which the water falls in from the ceiling--I say interesting because it is more cool than efficient.

I would definitely stay here again, however the reason I am giving this place 4 stars instead of 5 is because there were a few issues I had with the resort (and I'm being very picky). First off, no robes. We payed good money for the penthouse suite and we didn't even get a fluffy white robe! It sounds ridiculous, but I do enjoy being pampered and I was disappointed when there wasn't one in the suite. The other complaint is the food. All of the food in the hotel restaurant is expensive, but it is mediocre at best. We payed $10 for cold spinach dip that came out in a small cup and tasted like the spinach dip you get in a can at Wal-Mart.

My last complaint is with the maid service. Since it's a suite you only get your room cleaned once during your stay, which is fine. However, when our lady came by at 9:00 a.m. we were still in our room so I asked if she could come back a little later. She said that she would come back at 5:30 p.m. So, we went on with our day and when 5:30 came around we decided to stay down at the bar since we assumed the room would be getting cleaned. We waited about an hour and went up to check the status--nothing had been cleaned. The maid hadn't come. We assumed she had gotten busy and would come later or even the next day--we needed more towels so we were hoping she was just late. We went to dinner, came back, still nothing. By this time it was around 9:00 p.m. and we were taking our showers. We didn't hear the maid knock because we were in the bathroom, so she just let herself in--it was 9:30 p.m.. I was half naked and my fiance only had boxers on. I went to reach for the robe, but oh wait--no robes. We tried to ask her if she could come back tomorrow, but she didn't speak English. So, our evening was spent trying to watch a movie while the maid cleaned until around 11:00 p.m. I've never heard of a maid service coming so late!

03/09/14 | Link | Rating: 4.0
56. Meisam D.
I have no idea why the "service" industry has become so sales driven. The Hilton employee when I refused to make a decision about a $90,000 purchase right away, "Mariot hotel is down the road!", what are the people thinking with comments like this?!! This is while I have been a Hilton Honors member for 8 years and stay at their hotel.

02/05/15 | Link | Rating: 1.0
57. George D.
Very nice room!   Views of "Tower of Terror" and "Epcot Ball".  

Pool areas pretty neat although we were at Disney all day and night and did not get to use.  As we walked around while waiting for our room, we picked up on the fact that EVERYTHING is extra!  Beach Blanket Bingo? $5! per card.

Wi-Fi was not very reliable.

We had to endure the 2 hour sales pitch as a aprt of our stay.  Where do they find these guys?  Very cheesy.

We had just come from the Hilton Bonnet Creek for 2 nights.  And let me tell you... the clientele at Parc Soleil is a BIG drop down.  There is NO WAY that these folks are "owners" paying $30,000 - $40,000 for ownership.

We also noticed a lot of people park out on the street leading in and come in to use the pool.  How is that possible?

Anyone thinking of buying a Hilton Grand Vacations ownership.... here is a tip.  Buy a resale and save 60%-70% or more!

01/11/14 | Link | Rating: 4.0
58. KJ J.
I came out here for multiple reasons, 1 being the Hilton Grand Vacations timeshare ordeal I was to endure was going to take place at this location.

The check-in was extremely friendly and I got my vehicle tag with my name printed before I finished the check-in process.

The room and the view from the 14 floor was incredible of the pool below (as you can see from the pictures), but there were a couple of things that really didn't sit so well with me.

1. Most rooms have a balcony, unless you are in a studio... I was in a studio.
2. The water from the shower smells and tastes like reclaimed water. I was assured this is just what Orlando water is like.
3. When the AC kicks on, it sounds like a Cesna about to take off. It woke me up everytime it kicked on
4. The floors are laminate wood, so everytime someone next door or above you walks, drops something, etc, you are well aware of it.

I did endure the timeshare speel and in all honesty, I am not sure I paid much attention. I knew I wasn't going to use it. The lady was fairly nice and was proud of her family all being salesmen/women for this. This timeshare was based on Club points vs the old type that I had heard of 15 years ago. I believe the cost was about 15k + $1000 annual + $39-219 (1 - 7 days) booking charge/ stay. I was not at that point in my life that it would satisfy my needs. The best part was the pressure wasn't there that I was expecting. They did let me go before my 2 hours were up.

Overall it was a good stay, but I will try another place next time.

13/12/14 | Link | Rating: 3.0
59. Remash G.
HGVC owner....  First off, my wife and I own at this property.

The rooms are nice. The balcony is large and offers a great view from the 15th floor. The pools are very nice and heated. Property is away from the hustle of Orlando.  The beds are not the most comfortable.

For me, this was just a mediocre property.

20/01/15 | Link | Rating: 3.0
60. Arvin B.
I remember coming here on a mini vacation with my sister. For some odd reason, she got this weird invitation for timeshares and we came here to enjoy the experience.

The hotel was amazing. HUGE! Kind of like what I would think a mini Disney would be like. One HUGE pool, one private pool, and an awesome hot tub. I think we spent like three nights here or something. Additionally, this was our first time in Orlando, FL and man did I experience what the meaning of humidity was! Since I did not actually have Yelp, at the time that I had vacationed here, I decided to put all my thoughts down on this place. What actually sparked this memory was the watching of Disney World Resort videos (geezus!). Yeah I got the free dvd in the mail. See this is what I do when I get bored, Imagine fantasies!

11/05/15 | Link | Rating: 4.0