HomeFloridaOrlando, FL → Renaissance Orlando at SeaWorld
Booking.com

Renaissance Orlando at SeaWorld in Orlando, FL

Renaissance Orlando at SeaWorld in Orlando, FL

Specialties

Discover a stunning Orlando, Florida resort hotel, boasting a prime location across from SeaWorld Orlando and near Aquatica, Discovery Cove, Walt Disney World, and Universal Studios. The Renaissance Orlando at SeaWorld hotel combines the enchantment of America's favorite playground with imaginative style in an ocean-themed setting. Experience a beautiful SeaWorld Orlando hotel providing a winning blend of location, fine amenities and oversized guest rooms offering contemporary retreats that blend seamlessly with modern conveniences. Indulge in delectable dining at one of the fabulous restaurants or enjoy an invigorating Starbucks coffee. Boasting the lavish nèu lotus spa, this hotel in Orlando, Florida offers a superb, tranquil venue for complete relaxation. Events come alive at this SeaWorld Orlando resort hotel in 185,000 square feet of innovative meeting space and a scenic outdoor reception area. Embark on your personal journey of discovery at the Renaissance Orlando at SeaWorld.

 

Company Info:

Rating: 3.54

Address: 6677 Sea Harbor Drive, Orlando, FL, 32821
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Orlando, FL

Relevant

Map:

Comments (97):

1. Christine M.
I stayed for five nights this past April with my partner and ten-year old son. We overally really liked it.

Great:
The deal: I got 2 nights free, plus tickets to SeaWorld and Aquatica included.  Can't beat that.
Rooms are large, lots of space.
Lobby is lovely and spacious, lots of places to kick it
Pool is really nice, with bar area if you're hungry/thirsty. Drinks are predictably expensive but it's fun to have a chilly one by the pool.  Pool area also has foozball and ping-pong, which my ten year old LOVED.
Starbucks in the lobby, sweet.
Gift shop actually had some nice stuff for pretty good prices. I bought a pool cover up. Who knew?
The shampoo, moisturer and shower supplies were really nice.
Empty minifridge in room excellent to store Subway and Pizza Hut leftovers, since eating in Orlando is crazy expensive.
Game room with air hockey. Again, ten year old's head exploded with joy.
Almost forgot about the spa! Awesome pedicure that lasted many weeks!

Not so great:
the view from our window was of a rooftop. Boo!
Pay for internet. Lame.
Pay for parking. Lame.

The place is clearly set up for corporate group type things, but I found it to be really good for me and my kid. We stayed in the Hyatt last year, which had a more exciting pool so we were a little nervous about this place, but we walked to Aquatica , so , Total thumbs up.

20/05/09 | Link | Rating: 4.0
2. Fred C.
I was here for a conference recently and was quite pleased with many things about this resort. One or 2 menial cons however. So let's get the cons out of the way first: the rooms, while spacious, were a bit out of date in their design and accommodation (ironing board cover was 10 years old and ragged making it impossible to iron a shirt). Other than those two minor irritations, this place was wonderful! The main lobby bar was impressively designed and included a multi-screen huge display over the bar which ran underwater video of the ocean floor on a loop. It wasn't HD, but it was a nice little atmospheric touch. The furnishing were impressive including indoor pergolas with day bed lounges. Very cool. The staff at this bar was very friendly and accommodating. Drinks were well poured and the food was very pleasing. We did not have sushi (what they served at this bar which you could watch being rolled and prepared at the end of the bar), we ordered from the Tradewinds menu. The pork chop was perfectly cooked and seasoned and the sides were very tasty also. Not a 5 star place, but for a business traveler, above average food when you factor in the convenience of it actually being in the lobby (as you may know, hotel food can often suck hard). I was most pleased with the service level received at each of their 3 lobby restaurant/bars. Staff remembered your name and drink and were keen to provide you excellent service.

27/09/11 | Link | Rating: 4.0
3. K. G.
I recently stayed two nights for a business seminar and was extremely happy with the hotel and the service. Our group of 400 or so had an exclusive party at Sea World, which was just a short walk from the hotel. There were two sit-down meals during the proceedings, which I was dreading because I'm a vegetarian. Both times I politely declined the main course. At lunch time the server brought me a plate of penne in a creamy mushroom sauce. At dinner I was actually relieved that I would not be tempted by a main course, because I was so full from lunch. However, the server brought me a vegetable risotto with a side of asparagus. The servers did this on their own ... I was really happy with the salads and would have been fine without an entree. Of course I thanked (and tipped) them both. The dinner server even gave me a hug. It only cost $2 each way to and from the airport. There is a bus stop right behind the hotel (don't get dropped off by yourself at night like I did, though). The shuttles had such bad reviews, I took one reviewer's advice and jumped on the city bus. I would definitely stay at this hotel again. The lobby is stunning, and the staff couldn't have been more helpful and nice.

31/01/11 | Link | Rating: 5.0
4. Ginny S.
Recently visited and was disappointed.  Although the lobby is impressive with interesting artwork,  the rooms looked neglected.  The bathrooms were in need of a good cleaning and the room was dusty.  The bedding was superbly comfortable!  
 The pool was cold and they advertise it as heated, IT"S NOT.  There was no indoor pool which was a big drawback for us.
 The staff was courteous but not too helpful .  They have a Navigator desk in lieu of a Concierge which is pretty useless,  They had a binder of menus from the hotel and some higher end restaurants.  Not too family friendly or for the causal traveler.  The location across for Sea World was a big plus but not enough to make up for the expense at this so-so hotel.
I would not recommend it.

03/04/11 | Link | Rating: 2.0
5. Michael C.
Spent an evening at the Renaissance Orlando a few months ago. It was a decent hotel for the seaworld crowd. The first thing to notice is the lobby which is huge and decorated like you're outside, but you're actually inside, something that only epcot can pull off as well.

The one thing that really sucks is that all of the parking here is paid, so you no matter where you go you have to either do the valet or the paid lot.

The rooms are very nice, big and nicely decorated with couches and lounge chairs.

29/08/08 | Link | Rating: 4.0
6. Dyke S.
Nice place.  Hard to get to and I am local.  My issue, the beds and pillows.  For the price they had Days Inn quality mattresses and foam pillows.   Everything else was fine.  They need to make an investment or cut prices.  Would look for other place if you want good nights sleep

15/06/12 | Link | Rating: 2.0
7. Kim C.
Just returned from Tech Ed 2008, where Renaissance Orlando Resort was my home away from home for a week.

Good:

-Extremely friendly / helpful staff, from the guys outside who will call you a cab, to the wait staff in the restaurants.

-Perfectly air conditioned to escape the death heat outside

-Outstanding ambience inside; the middle bar with tons of TVs, beautifully-backlit bar with displays of colored bottles, and sea creatures display had the best seating arrangements ever for late chatting. Not to mention the pool/water area by the adjacent bar, etc.

-Fantastic rooms. Super spacious bathrooms, comfy beds, flat screen TVs and plenty of additional amenities.

-Decent views, if you get an outer room (I had one)

Bad:

-Room service. Bad, just bad. I tried multiple things on the menu multiple days, and in general the quality was sub-par. The only thing I enjoyed was the chicken strips which, while unremarkable, came with a delightfully-sweet barbeque sauce.

-Food everywhere else: I ate at the sushi place a few times. The first itme, I ordered "J's Crab Cakes" which had a standard description... something about mayo, ginger, scallions, and crab, with wasabi on top. Unfortunately they also forgot to mention that IT WAS NOT A CRABCAKE, BUT A FREAKING SUSHI ROLL (which I was NOT in the mood for). Really guys, can't you bother putting "crabcake-style", or "J's VERSION of a crab cake" on the menu? There was literally nothing to clue you in that you were getting sushi.

The miso was also godawful... how is it possible to screw up miso?

That being said, the chicken teriyaki roll was flat out fan-freaking-tastic and I was saddened that I didn't have time to get it again.

I didn't eat anywhere else inside, though.

The ambience alone makes this place worth going back to, especially if you plan on hitting up SeaWorld which is right across the street.

09/06/08 | Link | Rating: 4.0
8. Soly C.
Great pool for the kids. Beautiful lobby. Wonderful service. Rooms and air conditioner in the room could use a revamp otherwise would have given 5 stars.

16/08/11 | Link | Rating: 4.0
9. Kunal M.
this has a great lobby. witha fish theme, a starbucks on the  premises and also good service.

however, the food at the tradewinds restaurant was so bad it's ridiculous.

however the hotel has no issues, rooms are spacious, the bars looked okay and the hotel is located next to seaworld so they have the audacity to make you pay for parking. that's ridiculous.

16/05/11 | Link | Rating: 3.0
10. Judy T.
Recently stayed here for a conference and would certainly not return.  The customer service was lacking, the food was mediocre and the poolside service was subpar at best.  The first two nights of my 3 night stay were horrible and sleepless.  My room faced the atrium in the center of the hotel and the noise level penetrating the balcony doors was rediculous.  Just as the lobby bar closed at midnight the hotel staff began setting up tables and chairs at 5am and I could hear everything.  After the second sleepless night, i complained to the front desk staff and at no point did they offer to move me to another room.  As a matter of fact the front desk manager was standing there and he seemed to care less about my sleep depravation.  The icing on the cake was my sitting next to the pool bar/cafe for over 2 hours without ever being offered a beverage or food.  Needless to say they have lost my business forever and will likely deter any of my aquaintances from ever staying there as well.

26/04/13 | Link | Rating: 2.0
11. Oanh N.
I've stayed at this hotel 6 times over the last 3 years for training. Let me give you an example of a hotel catered meal that I had here for lunch:

Salad: Asian salad (almonds, fried chow mein noodles, asian sesame dressing)
Side Dishes: couscous, hummus, dill cucumbers
Entree: chicken with cranberry sauce
Soup: Clam Chowder

I didn't even bother with the desset. What kind of theme was that? The food was TERRIBLE, the training rooms were freezing and my bathroom tub did not drain. I've wasted 6 weeks of my life at this hotel.

The only good thing about the hotel was the friendly staff and the champagne that they serve you when you check in. Otherwise, I would recommend another hotel for your stay in Orlando.

23/08/09 | Link | Rating: 2.0
12. William R.
Good hotel, great pool area. Very convienent for the Seaworld visitor. It is a hot 5 minute walk across the Seaworld parking lot. I did not like the fact that wifi was not free in the rooms. A hotel of this caliber it ought to be.  Very fast elevators, never had to wait. Parking was $15 a day but if you are going to SW you would pay that as well. Would go back.

28/06/11 | Link | Rating: 4.0
13. Steven V.
This is an otherwise good hotel.  This hotel advertises itself as a non-smoking property; however, they do not enforce their own non-smoking policy!  I stayed here for 5 days for a conference in May 2010.  Every single day that I was there, I saw guests who were smoking in the pool area, in the garden area and right within 5 feet of the main entrance and no hotel employee would say anything to those guests.  

If you claim that you are a non-smoking property and you try to attract customers to come here from around the country and around the world based on that claim, you better be prepared to actually enforce that policy!  I understand that this is Orlando, which is in Florida, which is part of the south, which has the highest concentration of smokers in the country; but please don't do false advertising if you are not willing to enforce your own non-smoking policy...

25/05/10 | Link | Rating: 3.0
14. Mark D.
It's a decent hotel.  The rooms are spacious and comfortable.  Double sinks in the bathroom, but water pressure could be better. The atrium is huge.  There's all kinds of good places to sit and hang out for awhile.  We had a group of about 24 last time I stayed there, and the huge roung table in the bar was perfect for us.  The pool is pretty nice.  There is ping-pong and foosball on the patio, and an arcade inside for the kids.  There is normally good service.  And some of the food ain't bad, like the quesadilla (which I think was $2 more inside than it was by the pool).  I didn't bother with the overpriced breakfast at Tradewinds.  And it was never a problem getting transportation, whether they were calling us a cab or providing their own.  And it's right across the street from Sea World, just off I-Drive.

10/02/10 | Link | Rating: 3.0
15. Bariatric Runner X.
Outstanding service. Professional, caring and courtious staff. Clean and comfortable rooms. Very good location. Low noise level.

20/12/11 | Link | Rating: 5.0
16. Anita S.
Stayed here for an expo at the Convention Center. I was pleased with how close we were via a shuttle bus, and off the hastle of  I-Drive. As a single woman traveling alone, I felt very safe and the staff was very professional and courteous - especially the valet guys. One night I left my wallet in the car and yes it was there in the morning, with nothing missing. Thank you, Thank you!
Beds were extra comfy. Only negative was the tv didn't receive an NBC station, so I couldn't wake up with the Today show.

20/03/11 | Link | Rating: 4.0
17. Wilbert O.
I stayed here for three night, basically for visiting Disney World. The night when I checked in, there was a big event in the hotel, and the parking lot was full. The hotel offered complimentary valet parking service. The concierge is very helpful, and provided useful suggestions to tour Disney. The room was quite nice, and you could find free wifi in the lobby. A big plus.

04/02/12 | Link | Rating: 4.0
18. Linda C.
Had our annual meeting at this property - and I have been there many times before. The floor plan for meetings works very well - we had 1000 attendees - so it was a perfect fit for us.

The staff went out of their way to be helpful and accommodating - definitely went the extra mile.

Rooms were nice - no complaints about noise or anything else.

10/11/10 | Link | Rating: 4.0
19. Daddy F.
I've stayed at many Marriott and Renaissance Marriott's and this was a huge disappointment! The front desk and atrium is nice..there is a starbucks on site which is nice.

The rooms are run down and old.  There is a flat screen but that is to be expected of a Renaissance.

We got this hotel via Priceline at a rate of $75/night...good deal for the price but this is not a true Renaissance.

07/01/10 | Link | Rating: 2.0
20. Mary H.
Absolutely loved this hotel!!!!  Staff was very friendly.  Room was great, lobby was gorgeous and pool area was outstanding.  Be sure to ask for free "quick que" tickets for Sea World.  (These are provided on first come first serve basis.)  Hotel parking lot adjoins Sea World so absolutely no reason to pay for parking at Sea World...simply walk across the parking lot.  There is a separate pool for the kids so they tend to stay away from the adult pool.  There are plenty of lounge chairs and relaxing, soft music in the background.  This was the first time I've ever been able to actually nap at a hotel pool.  It was wonderful!!!  The ping pong table was also provided a fun activity.  I can't say enough great things about this location and hotel.  I would absolutely stay there again.

24/05/13 | Link | Rating: 5.0
21. Dina R.
I just got back from a weekend conference at SeaWorld/the Renaissance hotel. What a great local place! The Renaissance definitely exceeded my expectations in *almost* every category. Though I don't usually stay at hotels in town, I would definitely stay there again if the opportunity came up.

The Renaissance is a very convenient 5 minute walk from the SeaWorld entrance, and is themed to match the ocean feel of the park. The balconies are all painted a bright blue, there are giant screens featuring close ups of various sea life, and there's a general nautical vibe to the place. Very cute, goes perfect with the SeaWorld location, and the kids in the group were mesmerized by the turtles on the big screen. The adults benefited from the big screen TVs showing Sunday football in the bar.

While the bartender was fast on drink service, the wait staff and kitchen crew could've been a bit more attentive and speedy. Do not eat in the bar restaurant if you're in a rush. REPEAT: DO NOT eat at the bar restaurant if you're in a rush. We waited at least half an hour between each stop the waitress made, even for our checks! Despite the service, the food was very good and the staff very friendly.

The rates were very reasonable, too. While we were offered a discount rate for the conference, even the rack rate, which you pay if you don't book in advance, wasn't expensive. The price was worth the hotel quality. A few added values include free wi-fi in the lobby (or on your indoor balcony), Aveda products in the bathroom (ACTUAL shampoo and conditioner, not the fake all-in-one stuff), decent sized flat panel TVs, and yes, even little Shamu toys in the bathrooms.

When all was said and done, even though I felt a bit silly checking into a hotel 45 minutes from my actual home, I had a great time. The hotel staff was very accommodating, especially of a last minute reservation. The beds were comfortable, the internet was free* (in the areas mentioned above), and the rooms were clean. What more could you ask for?

04/10/09 | Link | Rating: 4.0
22. Drew A.
Was just there for a big ass national meeting, and have to give these guys some props;  huge spaces for meetings (we had over 400 ppl), good buffet food and lots of good little bars to drink yourself to sleep.

Here's a few reasons I liked this place a lot:
--the beds are newer (and sheets are somewhat high count of cotton)
--flat screen TV
--clean, updated bathrooms
--Starbucks in the lobby
--fire pits and pool were nice
--The gym: had 2 sets of dumbbells (up to 50lbs), and some nautilus equip

07/02/10 | Link | Rating: 4.0
23. Matthew T.
Decent hotel if you are looking to stay near SeaWorld and have children. Not a good hotel for business travelers. They have a nice pool and even nicer children's pool set up like a mini theme park. The rooms are nice but 1/2 of them only have interior balconies overlooking the atrium. This means you get noise traveling up from the ground floor and very little natural light. Some of the staff is extremely helpful and some not so much which can be expected at most hotels. The first part of my trip was for pleasure and I was really happy with the service and the hotel in general. In fact, if I left after that part of the stay I probably would've given the quality and service Excellent rankings. The business part of my stay however was terrible. The only business office they have is attached to the FedEx in the resort. This means they charge you $0.55 a min for internet and .25 per page to print. I also had a package delivered that they charged my $20 to receive. I didn't find this out until after I checked out. It annoys me to be nickle and dimed to do simple business transactions at an already expensive resort especially as a platinum member of Marriott. If you are traveling on business there are plenty of other hotels in the area that will happily cater to your needs. If you have children and are looking for a resort this place isn't half bad. My recommendation to the management, kick FedEx out. They are costing you customers.

13/12/12 | Link | Rating: 2.0
24. Ben V.
Well maintained hotel with a great lobby, fanciful restaurants, and good deals. It's literally the backyard of Seaworld so walking distance to entertainment. All the other eventful activities of Orlando are conveniently close by if you're driving. Will be back again if ever in the area.

11/01/11 | Link | Rating: 4.0
25. Amber P.
Pros:
Front desk staff and greeters are superbly cordial, helpful, and proactive with assistance!
Valet/taxi curb staff are on-top-of things!
Clean, open environment!
Conference rooms are frequented by Hospitality Managers and Associates like clockwork!
Starbucks on site!!!

Cons:
Tradewinds restaurant overall dollar value isn't justified (but food is decent and wait staff members work efficiently.)

08/12/10 | Link | Rating: 4.0
26. N B.
Big difference from years past. The only thing I don't like is the valet parking and even the parking charges are just insane. Now they are charging for views. If you want to see Sea World you pay extra for it. Good base prices but by the time your done with the added extras your bill gets big. Sea world fireworks were pretty good this year, however in the years past they were kind of skimpy for 4th of July. Good home base if you are doing Sea World and Universal.

20/07/12 | Link | Rating: 3.0
27. Melissa C.
This place is truly top notch, specifically the REMARKABLE customer service from its employees!!!!

The rooms were spacious and clean along with the pool & public locker room.  Everything was just perfect!

We particularly enjoyed the complimentary Ice Creams and smooties that were given daily at the pool! Not to mention the awesome firepit that we enjoyed every night.

On a side note, if your planning to enjoy any disney entertaiment it would be wise to stay at a disney resort due to the "FREE" shuttle buses. The hotel does offer SOME free shuttle buses, but there limited and a hastle. You have to actually wake up early to sign up and they dont run hourly!

Although we planned on going to Aquatica and Sea World we assumed that it was walking distance. "ITS NOT" That was the main reason we booked the hotel but overall it was worth it!

Thanks GUYS!

24/03/11 | Link | Rating: 5.0
28. Onle G.
I was a there for a professional conference. spacious is an understatement. rivaling large hotels in atlanta, this nice hotel is a premier  place for business and social events. of course aquatic themes abound but nothing seems in excess and there is a unique chess sets for public use in the expansive lobby. Staff is confident, but parking is insanely expensive.  

an assortment of food spots line International going towards Universal Studios. I found a sushi spot within a mile that was excellent. Perhaps i will yelp it?!  The lobby is also accented with comfortable bungalow seating indoors. The continental breakfast was good for continental - the fruit was sweet and crisp.

Starbucks on the ground level gives this hotel a community feel and caters to hotel patron's caffeine jones. Enjoy Orlando!

25/09/11 | Link | Rating: 4.0
29. Daisy D.
I love this hotel! I've stayed here twice - thanks to Priceline - and each time has been amazing.

This time we booked it the morning we left and I was very excited this came back as our winning selection, because I knew my SO would enjoy it. When we arrived, we were offered a complimentary glass of champagne (a plus) and were asked if any of us were Marriott Rewards members. I am, but I didn't have my card/number. The woman at the desk took my name and zip code and said she would find it and add it to our reservation (another plus).

The room was spacious, the bed was beyond comfortable, the bathroom had TWO sinks. We couldn't be happier. We changed for dinner and headed out on the town. When we came home, I was a little frustrated to find NO remote, but the Guest Request line was prompt to fill our request and brought us another one shortly. I was disappointed when that one didn't work with our TV, but considering I only wanted to turn it on to fall asleep and I already had my eyes closed, I wasn't too mad.

Check out the next day wasn't until NOON! LOVE a late check out. We were able to have a lazy morning and take our time getting ready before we checked out for the day. Check out was a breeze. The staff that we encountered was totally pleasant and made our stay enjoyable.

It's centrally located. It's a little closer to the Universal area, but it's far enough down on I-drive that it's just a hop down to the next exit to go to Downtown Disney. We will definitely stay here again. There's a lot more of Orlando I want to show my SO, especially the theme parks!

17/06/09 | Link | Rating: 4.0
30. Sharon Y. C.
Great location if you're spending time at Sea World in Orlando. Beautiful hotel and surprisingly good main restaurant, Tradewinds. Get the breakfast buffet with really fresh fruit, made-to-order omelets, pancakes and waffles, pastries, etc. Dinner is very good. Loved the fresh grouper salad. Great place to relax and have a casual dinner after a long, exhilarating day at Sea World.

21/08/12 | Link | Rating: 4.0
31. Herm T.
GREAT HOTEL FOR THIS PRICE!!! You get benefits if your going to Seaworld. Like discount on ticekts and front of the line passes. Hotel is very kids friendly. Drinks and food is extremely high. But for the price of this hotel it might be ok.. For hotels in this area and ratings you would easily pay $120+ but we ended up paying $89...Will stay here again im sure..WIFI was $15 for 24 hrs.. is wifi not free anymore?? Jeez

21/08/11 | Link | Rating: 4.0
32. John M.
This place is massive. Just massive.

The lobby looks like the Grand Canyon from the hallways above. The whole place gives you the feeling that you are in open space - the lobby, the rooms, the grounds, the restaurant. My wife loved it, but for whatever reason, I didn't.

The good.....

It is right across the street from Sea World and a short 15 minute walk to Discovery Cove. The rooms are clean, spacious and comfortable. Bathroom was huge, beds were comfortable, staff seemed fine.

The pool is enormous and there is a very large play area for kids with slides, water sprays, etc. Lots and lots of lounges to sit and relax at - a poolside bar serves food and drinks. (We had a couple of excellent pina coladas....tasty, but pricey at $10 a piece.)

At night, they had a large screen tv set up on the lawn showing Gnomeo and Juliet. Sounds hokey, but there were families all about sitting with their kids and watching the movie...it was really very nice.

There is a Starbucks in the lobby - nice to have.

The bad....

Wifi is $14.95 for 24 hours. It's free in the lobby. So many places offer wifi for free - it reeks of nickel and dime-ing to have to shell out $15 for it when you're already handing over $200, plus tax, for the night.

The room was clean, but odd. It was an enormous room, but had tiny pieces of furniture in it that made it look like someone slapped it together like they were putting together a dorm room out of discarded furniture.

I got pitched a couple of times which annoyed me. When checking in, the front desk staff tried to push their Sea World ticket package on me despite my stating that we had already received tickets as a result of our Discovery Cove package.

The second time was when we asked the front desk for a taxi recommendation - before making the reservation, we had to endure a pitch for a vacation club of sorts. (Pay $299 now and have 18 months to reserve four nights at the hotel....a condition of which is that you would have to attend a seminar on some other vacation deal.) The staffer seemed shocked that we did not leap on the deal.

This is another review where I wish we could give half-stars. I'd give this place three stars whereas my wife was very impressed and would give it four. The benefit of the doubt earns it four stars.

Free wifi and some attention to detail in the rooms would seal the deal.

04/07/11 | Link | Rating: 4.0
33. Dru M.
Some of my family stayed here over the weekend for a convention they were attending. I came by a few times and was able to check out the ballroom, common areas, pool and the rooms.

Starbucks in the lobby...bonus. Same prices/menu as a standard Starbucks and the wait was surprisingly short. Usually hotel coffee shops are always slow.  

Pool...there are two (one for adults and one for kids). Both are very nice, with a good amount of lunge chairs. There's an outside bar, but I have to mention that the prices are just too high. I know that most hotels increase their food/drink prices, but $12 for a 4 shrimp appetizer is just outrageous.

Rooms...kind of outdated, but clean. My dad also said that their AC was broken and they had to wait until the next day to get it looked at. Bathroom was also outdated, as well.

Glass elevators always add a bit of fun and adventure to a hotel. The lobby and center areas (restaurant/bar and common areas to sit are well maintained, clean and pretty relaxing. I didn't eat in the restaurant/bar...so I'm sure about the service or quality, but the erst of the employees I came into contact while at the hotel ere very nice.

Valet...pretty pricey, but standard for hotel valet. There are a few self parking lots, but they are also a tad high. I suggest you pay an extra few bucks and valet.  

Note - this hotel is directly across the parking lot for Sea World.

Overall...not a bad option if you're wanting to stay close to Sea World or right off of I-Drive. There are a few things I hope they improve on though.

09/08/11 | Link | Rating: 3.0
34. Felicia C.
Who has two thumbs and is staying at the SeaWorld Renaissance again?

*thumbs pointing at self*

THIS GIRL.

Yes folks, it's another fine week of training at this memorable Orlando hotel and, even though I've only been here for 5 hours, I can tell you this much - nothing's really changed. I'm still annoyed by the internal balconies, the food is still mediocre...the only difference is that I no longer have a wet AC spot on my floor.

A couple things to note though since my last review almost two years ago:
- Prices for food have gone up at the sports bar. It's now $15 for a bucket of beer, $6 for 10 chicken wings. Nothing major, still good deals, but the increase is worth noting.
- Food for room service, Tradewinds (the hotel restaurant) and the sports bar come from the same kitchen. What does that mean to you? If people are ordering a crapload of food from two of the three places and you're waiting at the third, it's gonna take a freaking long time to get your order.
- They don't have crisscross fries or potato wedges anymore, they only serve regular ones. It's a little disappionting... (I take my fries seriously.)
- Wireless in the rooms do cost money - $14.95 a day, to be exact. You can get free wireless in the lobby though.

Oh, Sea World Renaissance...all the memories are coming back to me now...

**SEE PICTURES POSTED**

09/08/09 | Link | Rating: 3.0
35. Mike R.
Great Service! Awesome executive king suite, pool and water park was great for the kids!

07/05/13 | Link | Rating: 5.0
36. Jason L.
Absolutely gorgeous hotel with a fantastic location right next to Sea World. I was at the resort for business, not pleasure. Outstanding property for either. The hotel has a large amount of meeting space, multiple restaurants, and several bars both in the hotel and poolside. It's really a one-stop type property. The rooms are very nice. The only complaint would be the showers. They are a bit dated and in need of some repairs. I appreciated the flat screen TV, high speed internet access that was available almost anywhere in the hotel, and prompt room service. Which leads to my next review...

I'm a foodie. I live for food. Food makes me live. I love food. Let me tell you about the room service in this hiz-ouse. Unreal. Seriously. I had two nights of room service and both were incredible. Not only was the presentation absolutely gorgeous but the food itself was unreal. The first night I got to the hotel I was torn on what I wanted. The menu is a bit limited with only 6 or 7 entrees and a handful of sandwiches to choose from. I decided to go with the short rib, mashed potatoes, fresh green beans, and for dessert the chocolate-banana ganache. The short rib was one of the most tender and juice pieces of meat I've ever had. The mashed potatos were outstanding. The green beans had a hint of garlic and a splash of butter which made them a perfect compliment to an outstanding meal. Now the dessert. Honestly, it's too good to describe. I like dessert, I always have room for dessert. I actually considered ordering another chocolate-banana ganache, but I resisted temptation.

If you ever get the opportunity to stay at the Renaissance Orlando Resort at SeaWorld do not hesitate. It's an outstanding property with great food, a great staff, and great amenities.

15/08/11 | Link | Rating: 4.0
37. La C.
This hotel is great if you want to get woken up all hours of the nights by screaming kids running up and down the halls.

The restaurants are lousy and expensive.  You are kinda isolated unless you have a car, as it is miles from other venues and there is not much local.

I won't stay here again, but also have no desire to ever be in Orlando again.

05/11/11 | Link | Rating: 2.0
38. Mc K.
- Service: AMAZING!! The customer service here is top notch, and they always try to go above and beyond to A+ service. This last time around we were greeted with a glass of champagne, and flavored water for the we ones at the front lobby desk...

- Food: YUM, the morning breakfast buffet might be a little pricey ($20 a person), but is delicious and has a self serve juice bar with a nice selection of fresh fruit and veggies. They also have a sushi bar, pub like bar, a Starbucks in house (private owned, so a couple different rules for members), pool side cafe, and an all night room service order menu.

- Environment: AWESOME, they have a nice size pool, 2 large hot tubs, brand NEW childrens water park, 2 social fire pits, video arcade, walking garden, full equip gym, and many more. My wife and I love the special aqua filled jelly tiles near the arcade, fun to walk on. Don't let the outside fool you, because the inside is jaw dropping with the open court feel inside. A MUST SEE!!!

- Cleanliness: EXTREMELY clean and new

- Bathroom(s): CLEAN and STOCKED

- Price: WORTH IT, we paid $90 a night with military discount. THE BEST $90 spent!!

- Parking: $15 a day (see special comments)

- Location: GREAT, close to everything especially to SeaWorld (walking distance), Aquatica, and Discovery Cove.

- Coupons: NONE for stay, but they have little offers to give for park visits if you ask. We got a FREE speed pass (Quick Queue) for ALL the SeaWorld rides, plus it allowed us FREE rides on the SeaWorld tower lift and paddle boats.

- Special Comment: If you find yourself wanting to sleep in sometimes they will allow you to checkout an extra 1-3 hours late, but varies due to how full they are that day... Another helpful tip is if you have a SeaWorld Pass you can park your car at SeaWorld over night (it will save you a $15 parking fee at the hotel. (Just ask a SeaWorld associate about leaving your car over night and you will just have to fill out a waiver form at the customer service office inside the park). FREE Wi-Fi is located any where near on the 1st floor near the front lobby area (NOT conference Wi-Fi), but is only good for 2 hours. Try logging off and/or rebooting system to bypass that rule...

07/09/11 | Link | Rating: 5.0
39. Flint D.
Features and overall looks: 4 stars
Amenities: 3 stars
Parking: 1 star why? $16.99 per day and they don't have rates for customer staying more than 2 days. It's outrageous that we've paid more on parking than our stay.
Starbucks kiosk: 1 star why? First of all they don't have scanner for iPhone apps. Plus they charged me for my regular grande coffee for $3.46 WT? Even without using my rewards, regular Starbucks store charge only $2.49 bad impression for regular Starbucks customer and hotel customer as well.
Hotel services: 2 star Don't expect free continental breakfast.

07/08/12 | Link | Rating: 3.0
40. Iza P.
I found this hotel to be on average....average for a standard hotel in Orlando.  Sure it says "Resort" but what exactly does that mean?  Because I didn't see any clear differentiators of this propertly from other "resorts" I've stayed in.

Sure the bathrooms were huge, stayed in a 2 double bed room w/ 2 vanity sinks in the bathroom, but everything else was pretty standard.  Clean room, clean sheets, nothing special.  I was asked if I wanted to upgrade to a room that had an actual view, but I decided not to.  So my room's window was facing the inside lobby/atrium of the hotel.  No biggie.  And being that I was on the 4th floor, I was still close enough to the lobby area where they offer free wi-fi.  Of course in the room, whether you were on wifi (connected to the room) or wired, you had to pay.

I did find it particularly disturbing that even with the free wifi in the lobby (or on the balcony of my room), I was not able to connect using my iPad or iPod.  This is more likely tied to how the iPad/iPod translated the hotel web page, not allowing you to click the "I agree" button that you need to...and if so, a device problem not the hotel....but it still was annoying.

Room service and the general service at the restaurant, bar, gift shop and Starbucks were all pretty friendly, what I would expect from any hotel.  But Front Desk was a bit sketchy.  We called downstairs to ask if there were any special rates to the Amusement Parks since we were there as part of a large/major convention and they said no.  Come to find out the following day, there was a special deal for convention attendees, which would have saved me half the cost of my ticket.  Sigh.

The food was either hit or miss, particularly along the lines of it was either really good, or really salty.  And try to Orlando, the water was just too disgusting on it's own, it was great that the gift shop stayed open later than Starbucks so I could go buy some bottled water.  During the day, you can also find some water available in the lobby, just right by the check-in area.  This is more during the earlier part of the day.  The bell guys outside may also offer you some complimentary bottles of water as well while you wait outside for a cab or car.  But this didn't seem too consistent, but I still appreciated it when I got it, since it was free.

I also didn't realize this was a Marriott property until the end of my stay, but with just enough time to get my Marriot points on.  Would I stay here again?  Sure, why  not.  I wouldn't make it my first choice, nor one of my top 4 hotel choices, but I didn't see anything majorly wrong with this location overall.

29/04/11 | Link | Rating: 3.0
41. Jonny C.
A cavernous and well appointed branch which is the norm for Renaissance Marriotts. Great pool area which is getting a full fledged water park makeover at current.

Huge rooms and while the decor is nice, it is pretty boring. C'est la vi, the beds are comfy, the restaurants passable and the staff very nice.

Convenient to Sea World and the Convention Center

14/06/11 | Link | Rating: 4.0
42. Craig B.
Great location, staff is friendly, right across form sea world. great run paths and great gym. Rooms are nice. Would stay here with family if visiting Sea World.

05/05/13 | Link | Rating: 4.0
43. Marcel S.
not sure, if I ever saw such a huge hotel.

very professional organized, very friendly staff, very fast problem solving.
nice pool area with a separate kids aqua park.
fitness center was nice, not all days equally well prepared.
sushi bar (in the middle) with unfortunately limited choice.
breakfast buffet very nice and affordable.
very nice valet parking staff.
the best concierge service we had in this almost 3.5 weeks trip in Florida.

15/08/13 | Link | Rating: 4.0
44. Pat C.
This is one of my favorite convention or family vacation hotels. I'll get my only complaint over with - no screens on the balcony door - probably not needed in summer when it's too hot but wished for them in Sept and Oct.

The lobby is spacious and wonderful to spend time in - pool area is just beautiful with large pool, poolside restaurant, two hot tubs, and large children's water play area. Rooms are better than most, especially if you get a balcony!

Food was good, with a Starbucks for quick coffee and breakfast.

Service was always good and friendly. My conclusion- good for conventions, good for families or couples, a little more expensive but worth it.

22/10/12 | Link | Rating: 4.0
45. A. H.
I haven't been to Orlando in ten years maybe.
Apparently, I haven't missed a THING.
This hotel is huge, cumbersome, and feels like Vegas....but for people with kids?
It is far away from dowtown, and, rather over priced.
The room was clean, the gym was good, and, the in house Starbucks proved to be an EXPENSIVE godsend, as there is zero continental breakfast.
The spa was WONDERFUL.
The tv channels were horrible, and, the area surrounding the pool was strangely slippery when wet....
The pool itself was great, and the only relief from the hiddeous climate.
Front desk personnel were EXTREMELY HELPFUL.

I think they are wonderful and deserve to be transferred to California immediately.

08/07/12 | Link | Rating: 2.0
46. James W.
The room is clean but the furniture looks old. We were place by the elevator and we can hear everything that goes on outside in the middle of the nights. The food in the hotel was ok not very impressive. Overall was so so.

09/09/13 | Link | Rating: 3.0
47. Julie T.
4 stars for Orlando, although I'm not sure what you do here--no offense to Orlando.

Really good looking hotel INSIDE. You'd be fooled by the outside, but a great place to hold conferences. The events department here is very organized, so you don't have to worry much. There is a pool, jacuzzi, spa, really nice lobby and areas to just do work as if you are in cheap faux-Hawaii.

Regarding lodging, the hotel is clean, affordable, convenient, spacious. I have a King sized room with a couch, etc. You can also get two Queens for the same price. Great service.

BEWARE NO IRON or BLOW DRYER! Could have been useful, but that's ok. They do give you Aveda products which are good and a mini toothpaste.

14/02/13 | Link | Rating: 4.0
48. Jay M.
Great hotel.  Perfect location.  Definitely recommend this hotel if you are going to Seaworld.  You do not have to pay for parking... Save your money and stay here.

23/10/13 | Link | Rating: 4.0
49. Ayanna B.
I love hotels. And I love airports. And I loooove theme parks. So this Renaissance is meeting several of my check marks. Basically it looks like a concrete and brick building from the outside. The inside is kinda dark, save for the neon and other artificial lights. There's glass art installations, and aquariums and several restaurants. Right in the middle of the hotel. Because the rooms are built in a circle, and if you're lucky you get a room looking down on the "entertainment court". From above there's pergolas and hanging lights and tarps and umbrellas and big screens and music floating in the air. From below it's like walking into a sleek hotel lounge. I enjoyed the sports bar and the food was very good. Valet was only $20/night. The room was clean and the bathroom was nice. It's not the best hotel I've been in, but it was pretty good for business. I'd go again.

Go there if you happen to need a place to crash after the parks, outlet shopping or Ikea.

14/10/11 | Link | Rating: 3.0
50. Daniel L.
My first impression was "Wow, this is really big."  The rooms are arranged around a central plaza, off of which extends everything - front desk, restaurants, ballrooms, and shopping.

My second impression was that the front desk is really hard to find.  I didn't come in the front door, which would have helped.  Still, having to ask a staff member to point me in the right direction put me off from the beginning.  Then, when I found what I thought was the front desk, it turned out it wasn't.  It was something called Quick Queue.  I haven't looked it up to see what that is for.

If your room is not facing Sea World, then it's on the opposite side of the lobby from the front desk.  It's a pretty good hike to get to the right elevator bank.  If you're on the Sea World side, the elevators are right behind you at the front desk.

The rooms are okay, just standard hotel rooms.  There was adequate soundproofing between rooms, at least around ours, but the doors slamming along the hallway is very audible.  And all the doors slam when they close, unless you close them yourself.

Cleanliness:  I did my usual check for bedbugs and found none.  Sheets were clean, and the mattresses also seemed clean.  Bathroom was clean:  showers, sinks, and toilet.  The towels were spotless.  The toilet lid was off center.  There were no visible stains on the chairs or carpet.  One stain that looked like green ink on one of the bed runners.

TV, refrigerator, clocks, alarms, telephone, and coffee maker all worked.  Climate control was smooth and kept things comfortable without lots of noise or excessive air blowing.

There's a laundry facility that was pretty busy when I walked by it.  Starbuck's is in the lobby, as is a creamery that makes ice cream sundaes, milkshakes, cones, etc.

We ate at the sports bar in the lobby.  Food was overpriced and probably all frozen.  My blackened chicken sandwich was okay - the spicy mayo had a bitter herb that clashed with the spices of the chicken.  The fries were limp and bland.  Pretty disappointing for $14.  Service was slow, probably because they have to hike the food across that vast lobby, but our waiter was friendly.

Aside from a flashy lobby and having maximum convenience to Sea World, there's not much special about this place except the great customer service.  About the best part of this hotel was the staff I encountered.  All of them were cheerful, friendly, professional, courteous, and helpful.

07/09/12 | Link | Rating: 2.0
51. Lisa L.
Great location for SeaWorld goers. Would stay here again.

We stayed here for 5 nights and were first greeted by the most polite and enthusiastic staff member at the front desk, Stephen Rosa. He was very courteous, funny, and helpful. He let us check in early (checkin 4pm, checkout 11am) even though we arrived around 1pm. He helped us plan our itinerary; he let us know about Quick Queue passes and transportation (both complimentary and public) to parks and nearby areas, helped us budget our time, suggested which day to visit which park, etc. I'm sad I didn't get to see him when we checked out to let him know what a wonderful time we had during our stay, thanks to him.

At check-in, we received complimentary glasses of sparkling wine. Our fairly spacious room had the view of the hotel parking lot, the hotel's pool and outdoor hot tubs, and SeaWorld. There was a mini fridge, a security vault, hairdryer, and coffee maker. It seemed pretty standard (If you've been to Atlantic City in NJ, the hotel was comparable to those of Harrah's, Caesars, Bally's, Showboat, etc). However, the bathroom lacked a vanity mirror.

SeaWorld was within walking distance, a short five minute walk across SeaWorld's parking lot. There were free shuttles to Discovery Cove, Aquatica, and Busch Gardens in front of SeaWorld at the bus station. Right outside of the hotel, there are two bus/tram stops which can take you anywhere. The bus was $2 each way (you can ask the front desk for a bus schedule). I don't frequent public transportation, so let me tell you now before you make the mistake we did: bring exact change or acquire it from Starbucks (inside the hotel). We used this bus to visit downtown Disney (a quick 15 minute ride).

We ate a buffet dinner inside this hotel, which was reasonable ($18/pp). The rest of the food options inside the hotel was a little too pricey for our fresh-out-of-college wallets, but looked good.

We spent a couple evenings relaxing in the hotel's outdoor hot tubs, pool, and table tennis tables. They even had two water slides and a kid's water play area.

Overall, our stay went well and we would stay here again.

However, check your bill before you check out. We were charged on the first night for two waters ($6), which we didn't use. It didn't even make sense because the maids didn't come in to tidy up our room the first night! We got the charge taken off our bill before checking out. It's only $6, but really? For something we didn't use and on a day no one serviced our room? After reading other yelp reviews, it could have been a little more ridiculous if they charged us a parking fee (we flew in, hah), but they didn't. :) This little mishap did sour my review of this hotel, but Stephen Rosas really made our trip. He's a wonderful employee, promote him!

11/05/13 | Link | Rating: 4.0
52. Daniela F.
I stayed here for a wedding that was hosted inside the hotel. It really felt like a destination wedding weekend. The pool, jacuzzi, and kids water park area were really great. They have these amazing lounge beds by the pool, I sat there for hours. The room itself was spotless and the front desk and all empoyees were beyond curtious and helpfull. The rehearsal dinner, wedding, and day after brunch was held at the hotel and I felt like they did a great job to accomodate the couple and thier guests.

BEST PART** - They are a prefereed hotel vendor for Sea World and Aquatica so you recieve a FREE line jumper for all the rides, a 10% discount card on food and merchandise, and a free shuttle to both parks. The Sea World parking lot is litterally across the street from the hotel, maybe a 3-5 minute walk. Aquatica is down the road, also walking distance but they have a free shuttle.

There's a Starbucks, FedEx, and large gift shop inside the hotel and many options for meals. Of course its all expensive but that's par for the course in Orlando. Also, downtown Orlando is about a 5-10 minute drive from the hotel and the cab ride cost about $15 each way. Overall, we really enjoyed our stay and would go back!

13/11/12 | Link | Rating: 4.0
53. John E.
This is the second time we've stayed at The Sea World Renaissance in Orlando by Marriott Hotels. As a Marriott Rewards member I try to stay at Marriott hotels when I travel to accrue points.  This property is very pricey for what is offered. Here are a couple of examples:
- $80 breakfast for a family of four(buffet)
- $25 for two drinks at the poolside bar.
- $4-$6 for a small bottle of Evian bottle in your room.
- Highly priced dry-cleaning and laundry.
-$20 for parking, when most properties in Orlando offer it for free
The property on the outside needs a major remodeling job, however inside, it looks very modern, updated, and clean. It also has a Starbucks in the lobby. The rooms are spacious and clean, but offer absolutely nothing special to justify the room rate. As far as the room toiletries, the maids were very shy in leaving basic essentials like soap and shampoos(I always recommend you carry your own.). Stayed here two consecutive years, will not stay here again and would not recommend this property unless you have money to throw away.

09/11/13 | Link | Rating: 1.0
54. Brian K.
I stayed here for a work meeting for an entire week.  The hotel has a huge atrium and the staff was excellent. I had a king suite on the 10th floor and it was outstanding with a wonderful view (ask for one with a balcony).  The food was good but not great, however, I was not disappointed with it at all.  I did not get to go in the pool, but it was large and many people were enjoying it.  Sea World is across the street - look for online specials with this hotel and Sea World to save a few bucks (my friend told me this).  I would stay here if I came back.

02/03/13 | Link | Rating: 4.0
55. Sara W.
This place is truly top notch, specifically due to the great service of its employees and its cleanliness.  It is positioned right next to Sea World, so the ambiance takes on a "fishy" theme, with beautiful fish mosaics on the outside doors of the hotel. My mother and I were greeted with champagne amidst checking in, the concierge was very helpful with booking reservations, and the food on site was absolutely delicious.  The fam and I tried both the  Boardwalk sports bar as well as the Mist bar for some appetizers and drinks, and we were thoroughly impressed by the great food & affordable prices.

There is also a very large pool, tennis courts, spa, and a workout room on site!  The workout room is actually quite a nice size, and there are TVs on all of the treadmills, which was a fun perk!  Additionally, there is a Starbucks, as well as an Expedia travel agent to book tickets to any of the local attractions and provide you with maps galore.

If Disney World is on my radar and I make a return, I will definitely be making a stay at the Renaissance Orlando Resort in the future!

16/01/11 | Link | Rating: 4.0
56. Alyssa W.
stayed here for a week...best parts of the hotel: Seaworld being across the street (and getting quick ques from the concierge), our awesome concierge, Mark, Starbucks, and Toppers. Everything else, is just meh. Everrything looks all great and dandy, but a look closer and you might run away. Cleanliness isnt top priority in the rooms, atleast thats my opnion. To conserve water, like most hotels you must leave the towels on the floor to be replaced. Most hotels, atleast in my experience, change your sheets atleast every 3 days without saying, but here, they don't, there's no card you can put on the bed to tell them to change it either, so you have to make a phone call to housekeeping, which is a pain in the butt if you ask me. Oh, and the sheets, barely fit on the bed. I tried to fix it myself and it was like wrestling to put a twin sized sheet...on a queen sized bed, fail.

The rooms are spacious and the tv is a decent size. I'm a little bit of a germaphobe, so I wipe everything down...EVERYTHING. and I was a bit...disgusted. Ive stayed at hotels where I didnt wipe things down and I was ok, but I couldnt go 5 mins with out thinking and feeling gross. not the best feeling when you are about to stay there for 7 days.

Pool was nice and theres a kids splash zone, so that keeps the kids away so adults can relax a bit. Spa was nice, had a few hiccups, but I won't get into that.

outside looks great, inside needs work. step it up.

12/07/12 | Link | Rating: 3.0
57. Amy L.
I stayed here for a Conference for three days.  The view of the indoor area was amazing.  I wish I could wake up every morning to enjoy the view.  Everyday, we would get a new face towels and bath towels.  The maids would come in the afternoon to make our beds and keep our room neat.  You would know that your room was cleaned when the curtain to the window was down and the lamp lights were on.  I think it is for the maids to keep track that the rooms they cleaned.  Nothing was taken and we left a great tip.  

The food in the Renaissance was also pretty good.  The first night, we arrived to Orlando around 9 pm, so it was pretty late to go out to eat.  We stayed in the hotel to eat, and I ordered the salmon dish.  I love the salmon dish because the salmon was fried nicely.  I definitely love the crunchiness on the outside.  

There is a Starbucks, which I went to every morning to get a venti vanilla latte.  After the Conference, the information person at the front desk was very informative.  They gave us great advice on great restaurants to eat around Orlando and great amusement parks to walk around.  They also provide taxi service to take you to the airport.  

When I come back to Orlando, Florida, I would definitely come back to the Renaissance to stay.  I wish I could have stayed for an entire week.

04/08/13 | Link | Rating: 5.0
58. Melissa N.
This is by far one of the nicest hotels I've ever had the pleasure of staying at. A couple of friends and I stayed here for a convention that was happening in the hotel that weekend. I thought the decorum on the lobby areas were very pretty, and the staff was very helpful. To be honest I had expected them to be a little annoyed with having to deal with a bunch of convention goers, but they seemed rather pleasant. Even the Starbucks employees were friendly despite the huge lines, and mass amounts of people. We had 7 people staying in a two-bed suite, which I thought might cause a few problems if we were found to be crowding that many people in a room, but they didn't seem to care. The staff even brought us two roll away beds.

The only thing I can complain about is the parking situation. You have to pay to park, and can't have more than a certain amount of cars, which I think is ridiculous considering how much you are actually paying to stay here, I don't think they should require you to pay for parking.

26/09/13 | Link | Rating: 4.0
59. Jamie R.
I would give this 10 stars if I could!!!  I actually won 2 nights to stay here at my company xmas party and then I paid for 2 more nights.  Regardless of the free nights - we got the best service!  From the minute me and BFF checked in until the minute we checked out!  From the front desk to the "navigator" to the pool restaurant...everyone was SO FRIENDLY and HELPFUL!!!!  I'm going to name names:  Dylan at the front desk check in - he was so great to work with and super helpful with all of our needs from start to finish!  The 2 ladies at the Navigator Desk, Caitlin and Caty - were so friendly and always had a smile on their faces whenever they saw us no matter what time of day!  Brad who was always at the ready to get a taxi for us.  Me and my BFF were so impressed with the cleanliness and the friendliness of this hotel - we will definitely stay at the Renaissance again when we are in Florida!!!

07/03/15 | Link | Rating: 5.0
60. DC C.
Customer Service is HORRIBLE.
3 calls, 20 rings each to get an answer, then a transfer for 7 minutes listening to the recording 15 times. Then the rep was rude and hung up on me.
Put my confirm number in the on-line reservations was not recognized.
BAD business. Staff do not realize.. NO calls for reservations.. NO JOB.

20/03/14 | Link | Rating: 1.0
61. Chris G.
My review is all over the place, but it ultimately averages out to a 3. So let me break it down. Mind you I was there for a conference, not as a tourist:

Location - 1.5 -- If you're there for anything but Sea World prepared to drive a lot. And no decent restaurants within walking distance

Facility - 4 -- Immense with good restaurant and bars. Really nice interiors. The pool seemed nice, but never really had much of a chance to check it out.

Rooms - 4.5 -- Nice rooms. However, I will admit that the rooms that face out on the gigantic atrium can be noisy, especially if there's a rowdy bunch in the downstairs bar. Crank up the sleep machine app on your phone.

Conference Facilities - 5 -- Really good with excellent meeting rooms

Staff - 5 -- Absolutely perfect. Helpful and cheerful at all times

Amenities - 4 -- No problems here. I think another restaurant on the grounds somewhere would fill it out. A hotel gift shop that's open until 11? Bonus. Also, love the free Wall Street Journals available every morning.

Extras - 1 -- I automatically give a 1 to any hotel that doesn't offer free wi-fi, especially one that's charging 200 a night. The Hampton Inn has free WiFi. Why doesn't the Renaissance?

So if you're here on biz and have a car, this place is aces in my book (Except for the wifi issue). If you're here to go to all the theme parks, I might choose a location that's a lot closer.

01/05/13 | Link | Rating: 3.0
62. Rahul J.
Large rooms, grand lobby. Good location if you are going to seaworld but otherwise removed from much of anything else. You will need a car to get anywhere - there is practically no restaurants or anything but seaworld within a mile. They will get you for parking $16, Internet $14 (try and connect to the lobby), breakfast $23. Even the Starbucks in the lobby costs more.

Great pool.

Stay here if you get a deal on Priceline otherwise skip.

19/02/13 | Link | Rating: 3.0
63. Jessica S.
Hidden fees galore! We booked thru expedia and the rate of the room was 99 dollars plus tax. Once we made the order they didn't have the room and it was 109. We were a late check in and our room wasn't available because it wasn't clean. End of story with resort fees ( free water (2 bottles) , wifi ,etc)  we paid $164 per night. Parking was $18 x night .  Bed was comfortable, bathroom was average, towels were old and rug needs so upgrade or deep cleaning. I wouldn't come back here! For that price, there's probably a nicer and well kept hotel around the area

20/07/14 | Link | Rating: 3.0
64. George D.
Have stayed here several times while attending Knights of Columbus Conventions.  It is a truly great hotel.  A little pricey, bordering on gouging!  $10 for a tuna fish sandwich!  $3 for a bag of chips, come on now give a guy a break.

It's a Marriott property, so I'll be back.

25/05/13 | Link | Rating: 4.0
65. Perry P.
Comfortable beds and beautiful lobby with it's own waterfall. Extremely close to Sea World so if that is one of your destination, this hotel is a must. Best gym I have seen in the hotels I currently visit. Rooms have wifi and direct connection by they charge by the day.

07/08/14 | Link | Rating: 4.0
66. Jackie S.
update on this - the hotel chain contacted me immediately and are in the process of helping me to resolve the issue - always nice when someone listens!

19/12/14 | Link | Rating: 3.0
67. Tom Z.
Food is outrageously over priced.... 2 burgers, chips and salsa, chicken fingers, and a kids meal, with soft drinks was $87. Food is cheaper at Disney. The staff at the hotel  was not helpful, cancelled movie night with out telling anyone. No cabs available at hotel for transportation make sure to call for one. Room walls are paper thin so you can hear your neighbors cussing at the top of their lungs to one another. The pools are nice though and had kid activities and slides for them. When here if you like pizza order from Singing Sam's.

14/06/14 | Link | Rating: 1.0
68. Janine S.
Just got back from Labor Day weekend this here . Awesome hotel for kids has a large water park in back ! Walking distance to sea world . Clean spacious rooms and a Starbucks for mommy ! Will stay here again for sure. Only disappointment was hidden "resort fee " for parking of 18 dollars a day .

01/09/14 | Link | Rating: 4.0
69. J W.
just paid $15.00 for the worst hot pastrami sandwich I have ever had.....served by a smart mouth midget waitress in the boardwalk restraint inside the Marriot...they chopped the meat...who the hell chops pastrami? Then they mix it with sauerkraut .....why would you do that?  I'm an Irish-Catholic but...ouy vay........

28/09/14 | Link | Rating: 1.0
70. Anthony E.
Stayed here for a conference and it's a very nice hotel.  The rooms were really comfortable and the setup for the conference was great.  They have a Starbucks in the hotel which is great and a few different restaurants. The ambiance is really pretty throughout.  The Fitness center also is much bigger than your average hotel workout room and open 24/7 which is great.  Also it's walking distance to Seaworld (right across the parking lot)

BUT it's PRICEY.  You have to pay for more amenities such as WiFi parking or even water in your room, so does make this much higher price than other hotels stayed at.  The restaurants are pretty pricey as well but in the room they have a mini fridge which was nice so could bring my own food/drinks from store and the TVs are pretty huge in the rooms as well.  If there is another conference in this hotel would stay again.

29/03/14 | Link | Rating: 3.0
71. J P.
Stayed her for 8 days in May 2013. It was a fantastic stay here. The employees,  our room, the amenities. The pool alone was gorgeous spent alot of time there after going to the parks. I highly recommend it here.

29/03/14 | Link | Rating: 5.0
72. Melissa R.
Stayed here in April for 3 days. The hotel is beautiful. The rooms is big and the bed is very comfy.
We hung out at the sports bar great drinks thanks to the manager he made us amazing drinks. The staff is very friendly.
Room service food was great and it came super fast.
The pool very good there open till late and even has a tv with movie on at night.
The only reason I gave it 4 stars and not 5 is because the parking price is ridiculous and the hotel charges more after for hotel fees. They charge for internet and water. Like really!!
But overall is great and is right across Sea World and they give you fast pass access if you stay there.

04/05/14 | Link | Rating: 4.0
73. Duftur D.
Horrible service.... staff was rude and inconsiderate!  Was stuck there for a conference.... food sucked...people were rude and mean.... Will never stay here again.

20/02/15 | Link | Rating: 1.0
74. Piper D.
Nice hotel with great amenities, but pricey required add-ons ruin any value you would get from a great room rate.

Parking fees are out of control. Orlando is my hometown, so paying for parking already gets on my nerves. Resort fees are ridiculous fees that make me automatically judge any hotel that implements them and this hotel had the audacity to try to sell me on these automatically added fees by telling me how much I was "saving" by having them combine them all into one. Thanks but no thanks. We didn't need transportation or kids' meals or pretty much anything they "offered."

As soon as we checked in, someone who worked there started banging on our door, and as this was a romantic getaway, I won't go into detail as to what he interrupted.

The beds are comfy, thank GOD. I can't tell you how many hotel beds in Orlando are complete crap. We go home a LOT and we usually opt to stay in a hotel. I've slept in a lot of hotel beds.

The lack of basic amenities such as a mini fridge and an alarm clock was shocking considering the price.

09/02/14 | Link | Rating: 2.0
75. Elizabeth P.
Nice venue for business seminar.  They have an indoors Starbucks, which was an added bonus.

22/01/14 | Link | Rating: 4.0
76. Darina H.
I had to stay here for a week long conference a few weeks ago. I really liked this hotel.  Although there was no hotel shuttle to get to and from the hotel, I used Mears Transport at $30 round trip to take me here.  

I booked at the company rate and there was not a problem at all.  

When I checked in, the worker, her name was IRINA was really pleasant and nice. She told me about all the options and amenities that the hotel offered including a 24 hour gym (nice) and restaurants.

Although they did not have a King size bed for me to stay in, I did get a room with two queens. The room itself was pretty nice, not dated as I had read somewhere in the Yelp reviews. They used Aveda products and cleaned my room really well each day.

I think for me the gym was probably the most important part of my stay! The gym was really clean, maintained well and had lots of exercise options including elliptical machines, treadmills, weights, a small mirrored room with yoga mats, kettle bells and free water.  Did I mention the gym had free granny smith apples inside? Awesome!

The hotel also has a Starbucks inside. The prices are ridiculously expensive compared to normal Starbucks but I am addicted to caffeine and was willing to spend $10 for iced coffee and a yogurt.

The restaurant at the hotel was a bit pricey but still good. I had the buffet option one night and it was actually pretty good! I loved their shrimp salad too.

Overall, a good stay with no major complaints.

10/09/13 | Link | Rating: 4.0
77. Christine T.
We stayed here during our little vacation in Orlando. On the itinerary was SeaWorld, Discovery Cove and other theme parks. This was a great central location to all the places on our list. When we first arrived and checked-in they poured two glasses of bubbly! What a nice way to start our adventure ;)

The room was charming and clean. Everyone we encountered were friendly and hospitable. The decor of the lobby and above was really pretty. This really makes up for the lack of view from the windows (besides SeaWorld). Plus, any hotel with a Starbucks is a good look.

I also had to get packages delivered for work (i know and i'm on vacay!) and they made it so easy for me. Great place!

27/09/13 | Link | Rating: 4.0
78. Lisa L.
I like this hotel. The guest services were great, amenities and food good. My only complaint- the atrium carries sound. It's really loud. This is annoying when you are trying to sleep. Not enough sound baffles.

06/11/14 | Link | Rating: 3.0
79. Andrew S.
If you want to go to SeaWorld, there is no closer location. Inside, you will find a great hotel that has been recently and tastefully decorated.

Pool area is nice, but there are better pools in Orlando. Service personnel were helpful and friendly, but the cost of parking and resort fee will add to the cost of the room.

The resort fee covers transportation to all theme parks and breakfast for kids (with paid adult), so if you have kids and are going to theme park, it turns out to be a good deal.

Recommend this hotel.

23/07/14 | Link | Rating: 4.0
80. Linda L.
Attending #YWM2014 convention where everything is located in one area was a plus. We ate in two of the onsite restaurants and had delicious meals with helpful courteous staffers.
We opted for the non-housekeeping option with the extra points on the rewards card.
I appreciate the convenience of a refrigerator and hair dryer being available.
The pool and hot tub were well used.
The meals and crudités for the evening events were delicious and well balanced. We had two breakfasts and two dinners as part of the convention.
I was amazed at the overall quiet of such a large facility and enjoyed it.
I give you two thumbs up.

27/09/14 | Link | Rating: 5.0
81. Lisa G.
Really nice, spacious room and large double sink bathroom. Furnishings well though out, nicely appointed. The price was kinda amazing, with the exception of the extra resort fees that popped up on the bill. So it went from only 99 (amazing) but after 25 valet and resort fee, it was more like $155. Per night. Well worth it, you can walk to sea world!

14/08/14 | Link | Rating: 4.0
82. Stephen F.
Was here for the second time in a year and it was as nice as my last visit. Located right, and I mean right across the street from SeaWorld. The grounds are immaculate both inside and out. There's an on site Starbucks as well as a full service restaurant.
My best guess is that this property is geared towards the business traveler over the family on vacation. What I mean by this is that they charge fro most everything, from parking, to WiFi to the expensive sodas in the Sundries shop you are going to pay a premium.
If you're a Mom & Dad  with two or three kids here for vacation you will feel like you do nothing but open your wallet......but you do get value for what you're spending. Yes you can find cheaper places but for the price vs. location vs. value...it's not a bad deal.

21/02/14 | Link | Rating: 3.0
83. Mach S.
It may be a beautiful hotel, but be prepared to pay $42 extra a night above and beyond your room rate!

I expected to pay $19 a day to park, but what surprised me was the $20 a night "resort fee" plus the added tax. The $20 is supposed to include shuttle bus rides to the local parks, WiFi and free breakfast for your kids, but not the parents. The fee may cover the WiFi, but when I attempted to use it, their logon page still said it would cost $14 a day. The free breakfast for kids, doesn't include the parents which is $20 an adult. The shuttle buses may make it worth the cost, but I didn't use them.

The only reason I gave this hotel two stars was for the grandeur of the hotel itself. Otherwise, it was one star only.

12/05/14 | Link | Rating: 2.0
84. Steven B.
This is a review for the Mist Sushi restaurant inside of the Sea World Renaissance hotel.  This restaurant is crap!  It took forever for the waiter to come get my order, and about 45 minutes to get my food.  I had the Ceviche Roll and the Seared Salmon Roll.  Both of which had barely any taste.

15/03/15 | Link | Rating: 2.0
85. Chris H.
My stay started off on the wrong foot when they didn't have my room ready. That actually is understandable...big hotel...a lot of rooms. But they told me that as a Platinum that stays over 100 nights a year in Marriott properties that they would rush to get it ready. 1 hr 30 min later and after 4 pm they still hadn't called me to tell me that it was ready. Fortunately one of their managers called me and apologized and did the right thing. A mistake...which everyone makes...but what sets a good hotel apart is that they do something about it when they make a mistake. Our room was great. A large corner room. After the initial mess up service was also top notch. This is a great location for business or pleasure.

10/12/14 | Link | Rating: 5.0
86. Benny B.
If you don't care about money you'll love it here! Full service equals you don't do nothing and you tip everyone for everything. You can't even bring your own luggage up in a cart because they have them on lockdown for their bell staff.

We stayed here because our hotel was overbooked so they put us up for one night (out of our original 6 nights). Service: awesome! Breakfast: expensive but truly amazing! Amenities: seriously the coolest pool and gym ever. I traveled a lot in the past and have seen it all. This is the swankiest place on earth. #impressyourfriends

The only beefs keeping me from making it 5 stars are the lack of clear signs for parking (I wound up trapped in the wrong lot because I couldn't get out without paying because I hadn't checked in yet), and the fact that they did not have enough staff up front at 10 p.m. when it was clearly busy with a convention happening in house. No one likes to wait ten minutes for someone to show up just to replace for a room key (demagnetized). And there were people waiting longer than me just to check in! Still, great place. When I have disposable income I'm coming back for a long stay!

02/07/14 | Link | Rating: 4.0
87. Ed D.
I booked this thru Costco vacations and I knew it would be a nice hotel but my expectations were exceeded. All the staff is very friendly and helpful from the front desk to our room attendant to the restaurant staff.  There are plenty of places to relax from the lobby with the water fountain and the pool area. The rooms are super spacious.  The bathrooms have double sinks which is nice for multiple people getting ready.  This might seem funny but the toilet paper is nice and soft. They give out Aveda products and not generics. The beds are very comfy and nice pillows. The walls are a little thin as we could hear the other family talking next door to us.  The enhanced wifi was great as a bunch of us in the room were watching movies on our iPads with no issues.  The location is great with free shuttles.  Although we didn't use the shuttles because they only go out and in every 2 hours at 7, 9, 11 am so we wanted flexibility and used our cars.  The breakfast buffet is worth the $23 per adult.  It had a nice omelet station, a make your own juice station, bunch of other foods and fruits and fresh squeezed orange juice and good coffee. If you have a car, it is $22 per day to park so that was a bummer.  All in all an excellent place to stay!  Go thru costco or some other travel program to save some money because the hotel itself is somewhat expensive.

31/03/15 | Link | Rating: 5.0
88. Jennifer G.
This is a Hotel is owned by the Marriott, so if you're like us and are rewards members then make sure to use your rewards card here to get your points/have free internet access during your stay and benefit from everything else your rewards card status entitles you to.

I stayed with my family here a few weeks ago for a few nights while we were on a mini vacation, the hotel itself very close to Seaworld.  In fact we had a perfect view of the park from our room on the 9th floor, which allowed us to enjoy the day at Seaworld but not to the point where we were killing ourselves bc we were able to leave the park early enough for everyone to shower and relax in the room and still see the fireworks show from our room.  

This hotel also has an optional resort fee(you will need to tell them when you are making your reservation if you don't want the resort package as part of your stay), it includes free wifi, free bottled water in your rooms, and free transportation to all Seaworld, Disney, and Universal theme parks via the hotel shuttle bus.

The hotel itself is very nice with several restaurants to dine at if you'd rather stay on hotel property. They have a sushi place, pool pizza grill/bar, american traditional(also turns into the breakfast place in the a.m.)and they also have an interactive kitchen that you can rent out if you have a large group, party or conference. There is also the in house Starbucks and FedEx.

They have an arcade, an outdoor pingpong table, a pool, two jacuzzis, two different splash areas for kids with there own kid size water slides and a separate lawned area with lounge chairs around it for people who just want to relax in the sun.  

Our room was very nice and clean when we arrived.  We had to comfy queen sized beds and all other typical Marriott furnishings.  The outlets above the nightstand were nice as you could just plug your USB cable in without having to have the base plug that goes with it.  The bathroom was also a pretty nice size and came with a little rubber Shamu:-).

The staff here was nice, the room was nice, the time we spent at the pool was nice, the property as whole is nice.

06/08/14 | Link | Rating: 5.0
89. Melbourne M.
We actually stayed here during Easter break in late March but I couldn't hop on yelp because I forgot my password...Fabulous location, just across the street from Sea World...much quicker to walk than to drive there and search for parking.  Friendly staff for the most part; concierge and pool staff could be nicer.  Starbucks onsite; water playground; Jacuzzi, pool and bar...just the bee's knees!  Also, there is a Brazilian lady with her husband who braids hair by the pool.

02/05/15 | Link | Rating: 4.0
90. Lori W.
Shrimp tacos and a cold Corona are amazing poolside. Normally, even a Snickers bar would be good poolside, but this is seriously great. Fresh shrimp, perfectly cooked taco shell, excellent flavor and avocado. The bar staff is friendly and helpful. This is a wonderful hotel with a perfect location - away from the crazy I-Drive hysteria. A bit of an oasis in Orlando.

02/11/14 | Link | Rating: 5.0
91. Tiff H.
I'm not usually one to review hotels, but this hotel was a special case.
My family drove down to Orlando for a brief Christmas vacation. We checked in the night before Christmas eve and checked out Christmas Day.

Once we pulled up to the front of the hotel, we had so much trouble with parking. We had no idea where to go. The receptionist suggested we pull up in the back, since our room was closer that way. However, when we got to the back, that lot was filled with a Clemson bus, which I believe was staying there for their bowl game. My "suspicions" were affirmed when we saw all the Clemson banners and posters flying everywhere. Good thing I remembered to leave my FSU hoodie at home.

The atrium/lobby is HUGE. It is often used for conferences and conventions, as there are large conference rooms, auditoriums and ballrooms. There is a Starbucks located conveniently in the lobby, as well, but the prices charged have about a 25% premium over the usual Starbucks (the closest one is located about 1-2 miles away).

I believe this is noted in several other reviews, but if you pay the resort fee ($20 a night), you receive quite a few perks such as parking, TWO free water bottles (usually $3.25, I believe), free Wi-fi (good for up to six devices at one time), free shuttles to and from Disney parks and other amenities that will be listed out for you. Instead of paying for each item individually, it is a much better deal to pay the discounted flat amount.

Our room had 2 queen size beds, a couch (not sleepable), a mini-fridge, and a large TV (I can't recall the measurements, but it is more than enough). There are many available TV channels to watch. The beds are comfortable with plush comforters and pillows. There are many outlets for anyone charging their phones or tablets by the beds, which is a requirement for me.

Overall, my stay here was quite pleasant and conveniently located to many restaurant chains, International Drive and SeaWorld. I would highly recommend to any traveler with any group size!

20/01/15 | Link | Rating: 4.0
92. Anna M.
The last time I stayed at this hotel was almost fourteen years ago when my company used to hold our statewide meetings here. This hotel has definitely improved since then.

I love the modern contemporary decor and that everything is so wide open. Yes, your walk from the elevator will probably be some distance to your room, but the design of the Renaissance Hotel is gorgeous. Most of the hallways are wide open and you don't feel so claustrophobic walking to your room.The lobby area has many different seating areas you can lounge in, including two bars and a Starbucks.

The rooms are very spacious, beautifully decorated, and very clean. The workstation housed in the room can fit several laptops at a time. There is also a refrigerator included in the room.

The bathrooms are large in size with dual sinks and very well lit. The only things I felt that were missing a fan and an extra electrical outlet on the left side of the bathroom.

The beds and pillows were beyond comfortable. Even though I am an insomniac, I felt that I had a very restful few hours in the time I was able to sleep.

The hotel staff will take care of your every need and were very pleasant to deal with. My favorite staff member was Jim. He bar tendered at both of our nightly events, and we quickly became friends!  

I stayed here for a company meeting and everything was included in our master billing, so we were not individually charged a resort fee. If you are staying here for vacation, keep in mind you will be charged a daily resort fee and that there is a wifi fee charged daily. There is also a parking feel

I liked that everything was not so spread out in this hotel. Normally it is a 15-20 minute hike from our rooms to our conference rooms. The parking lot also has ample parking where you don't feel like cars are stacked on top of each other.

I enjoyed my stay here very much. But, if you are here for vacation, the costs definitely add up. If you are planning on visiting Sea World, this is the perfect hotel for you because it is in walking distance from the park.

14/08/14 | Link | Rating: 4.0
93. Jacqueline M.
This hotel is quite the stunner with an impressive lobby, spacious room and an array of perks to show for it.

Hotel is located on Sea Harbor drive which makes it directly across the sidewalk from Sea World...literally walking distance! Four food options within the hotel. You have a sports bar, restaurant, sushi bar and an icecream/ frozen yogurt and smoothie spot. Fyi- Breakfast at Trade winds Restaurant is till 11 offering a buffet thats $22 per person.

Rooms were large and spacious with modern decor and a super comfy bed, nice large bathroom with double sinks was also a plus. My biggest gripe would have to be internet. Signal was weak at times and the rates seemed high for WiFi. This wouldn't be much of an issue other than the fact you're already paying a $12 daily parking rate at a hotel whose nightly rate is over $150.

Overall however, you get what you pay for and in a hotel of this magnitude its expected. Lobby is found in the middle literally surrounded by the rooms so you step out into the lobby each and every time, with its glass elevators and fancy lighting at night...super impressive.

Tons of lounge areas, beautiful pool and even a little water park! Hotel is definitely one of the best in the area!

02/11/14 | Link | Rating: 4.0
94. Andrea W.
This hotel takes customer service to a while new level. They have obviously worked to develop a culture of outstanding customer service. Check-in was smooth, room service was fast & friendly (and the food outstanding), I didn't meet housekeeping but my room was spot on clean, etc. every server in the hotel restaurants was likewise outstanding. Went to the Tradewinds restaurant for breakfast every day. Alternated between Ana and Thomas as servers - they were outstanding!!! You want to eat breakfast here every day. It rocks. I came here on business, as I normally stay at Disney when in Orlando on personal. But I would consider this property in the future. Can't say enough!!!

22/05/15 | Link | Rating: 5.0
95. Julia G.
Stayed with my group at this hotel
We called a limo company for our group the security trespassed the limo company and force us to use yellow cab lol
We spend so much money in this propriety and they treat us like they doing us a favor and don't give us option when it comes to service
We had to walk to the street to get to our limo because they don't allowed them to pick us up and trespassed the driver
Mng have to rethink about hotel policy and security employees

31/01/15 | Link | Rating: 1.0
96. Joseph I.
Beautiful hotel! Loved the pool and the gym.

We flew in for a conference and had to wait almost 3 hours to check in - 2 hours after check in time.

When I finally got up to my room I had to call back down to the front desk because the bed had a strange red spot on the duvet cover. When the housekeeping manager came up, she looked at it and said "oh. I think that's ketchup." It doesn't matter what it is, (well, it kind of does....) but it was a pretty obvious stain that your housekeeping staff missed

I called for a wake up call for my first morning there, and instead of the automated service, I got a representative. I was impressed.... Until my wake up call was missed. Nothing. When I went to the desk to ask about it, the agent tried to explain to me how the service and automated system worked. When I told him I spoke to a rep, all he could say was "I'll look into it. Im sorry"

Because of those issues, The hotel was a bit of a disappointment.

04/05/15 | Link | Rating: 3.0
97. Cheryl C.
VERY IMPRESSED! 10stars!!
We were originally booked at another hotel and left it before checking in. Found this hotel and I must say we didn't want to check out. The room was gorgeous and CLEAN! The beds and pillows are comfortable. The sheets were so CLEAN you could sleep naked and not worry about anything. BTW there is extra pillows and blankets in the closet on the shelf. Front desk staff was great and very informative.
Room service was quick and very tasty. We ordered a Chicken quesadilla and some wine and it came within 10mins. The quesadilla was excellent and enough for 2 to share.  There is a delivery fee and a gratuity added on (stated on the menu)
The rooms are a little pricey as it is but well worth it. However there is a $20 per day resort fee that includes the water in the room, shuttles to parks, etc AND a $20 parking fee per day so make sure you calculate an extra $40 per day to your nightly rate! Ask how to "not participate" in the daily resort fee, I think that is an option too.
We ate breakfast at the restaurant downstairs. They have a menu and buffet. We enjoyed the breakfast buffet for $22 per person. A lot of variety. Waffles, pancakes and omelettes/eggs made to order in front of you. A++
We went to Starbucks in the lobby. They are not a "licensed heating facility" this means you cannot get your bagel toasted. This was the only thing that was not satisfactory on our entire visit but then again a toasted vs non toasted bagel is a personal preference. Coffee was great as usual.
WE WILL BE BACK AND RECOMMEND TO ALL FRIENDS

23/02/15 | Link | Rating: 5.0