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Residence Inn Orlando at SeaWorld® in Orlando, FL

Residence Inn Orlando at SeaWorld® in Orlando, FL


Delight in an award-winning Orlando hotel near SeaWorld® featuring newly renovated accommodations, including new artwork, modern furnishings and carpeting throughout the property. The Residence Inn Orlando SeaWorld Hotel neighbors family attractions, such as Universal Studios, SeaWorld®, Discovery Cove, Walt Disney World®, and Orlando Premium Outlets, where guest can enjoy shopping over 120 stores. Offering complimentary theme park transportation, this hotel near Universal Studios boasts rooms with high speed internet access at no cost and 50% more space than typical hotel rooms. One and two bedroom Orlando, FL hotel suites are also available, which are perfect for family vacations. Begin each morning with complimentary hot breakfast buffet or use your fully equipped in-room kitchen. Enjoy a variety of family friendly amenities at this hotel in Orlando, FL such as a heated outdoor swimming pool, game room, and sports court at the Residence Inn Orlando SeaWorld/International Center.


Company Info:

Rating: 3.62

Address: 11000 Westwood Boulevard, Orlando, FL, 32821

    Hotels in Orlando, FL



    Comments (39):

    1. Pam S.
    This place is kind of in the middle of nowhere and you'll definitely need a car to get places. The rooms are large, with two queens, a living room and a decent sized kitchen and full sized fridge for $160 a night. Great for a family of 4, but horrible for a business traveler because there is no room service!! ARGH!

    The only food that is available in the afternoon is the "lounge" by the pool which sells horrible fast food like wraps and pizza hut's pizza. The pina coladas there were pretty good though.

    If the client hadn't booked us here, I'd much rather have paid a little more to be in a place with room service..come on Marriott.. why would you let something like room service slide??? And why would you take business travelers. To give them some due credit though, it would be a fun hotel for kids because they have a decent pool and a court with some bball hoops.

    09/02/07 | Link | Rating: 3.0
    2. Anthony K.
    This place was awesome, especially for the value. Very clean and nicely setup room suites. Though we didn't prepare meals in our room, it was nice to have furnished dishes and utensils at the ready along with a full size refridgerator. It was amazingly close to Sea World, the park we were visiting, so that was a plus too. Very courteous bus/shuttle service to the local parks made it easy to save money and time with the parking situation as well. Would have like to see more options of restaurants within walking distance, but that is definitely not a deal breaker as we would definitely stay there again.

    17/04/12 | Link | Rating: 4.0
    3. Mike B.
    Dirty rooms and dirty carpet throughout.  Really a 2 star experience but the front desk manager tried to help by having the cleaning people clean my room (twice!).  Not indicative of what a residence ought to be like.  If you have a car the location isn't bad, with easy sea world access around the corner and a quick shot down I-drive to disney.

    06/06/11 | Link | Rating: 3.0
    4. Rani R.
    Stayed here for a conference and it's a great place just a little dated.  It was quiet and the free breakfast worked well for me.  The free internet need a big speed boost though.

    17/07/11 | Link | Rating: 4.0
    5. Daniel R.
    The two bedrooms are standard, but the singles are no good (no stove - crappy). The service is decent, but you have to buy your own news papers and the internet is BY FAR the worst that I've seen, staying in residence inns and suites as such for work 200+. This place has a decent courtyard and overhang front and back with a lot of seating. There is a basketball court and a bar that sells $7 32oz beers with two small food places attached. I'd like to give this place a higher rating, but my friend's car got bashed into and the internet's complete !*$&. it's still Orlando. Nice place for a tourist mount around the swamp.

    07/12/10 | Link | Rating: 3.0
    6. D J.
    Clean and close to the convention center. DO NOT leave things in your car our friend had her window smashed around 6:30-8pm at night right out front of the check-in office and nobody saw or heard anything. there are no cameras or security onsite. The grills out back suck and are old and dirty, they need to be updated bad hint hint! Other than that not a bad place to stay. There is a little bar out back that has 32oz beers for $7 and they serve food until 11pm.

    07/12/10 | Link | Rating: 3.0
    7. Tara M.
    Okay, so I booked this hotel because I wanted a suite and didn't want to pay ridiculous rates (have two kids and didn't want to have to go to sleep at 8:00 when I put them to bed).  The accomodations were actually quite nice.  I really appreciated the fact that there was a buffet breakfast every morning, although it could have had more variety... especially when it came to the healthier stuff (only truly healthy offerings were a fruit salad (honey dew, cantalope and grapes), strawberry yogurt, oatmeal and bananas).

    The problem I really had with the hotel was housekeeping.  The first morning we woke up there, only my husband and I used towels (5 towels to start us off)... well, when we returned to our room after having spent the day out and about, they took one of the dirty towels and did not add any.  The following night we ordered a pizza and the next day the box was not picked up... nor the next... Thank goodness there was not anything left in the box, since housekeeping didn't think it was necessary to pick it up.  Then there was the fact that the kleenex box in the bathroom had like 5 sheets in it when we got there, when my children used up all 5 sheets one day two... it was never replaced, they just threw out the empty box and never put up a full one.

    Now, why am I only giving it 3 stars... well, there's more.  As for the hotel's website itself, it said that it had a resort style pool... hmmmph... pretty small resort then!  The pictures on their website are very misleading!  Also, it's a non-smoking hotel, most are... but do most have some of the only ashtrays that are outside located in the playground?  How is that logical!  Two out of the three garbage cans in the playground area at the hotel had ashtrays on top of them... and then two by the main entrance, but I didn't see any other anywhere.  I'm a smoker, but I prefer not to smoke around my kids most of the time and found that very disturbing!

    Lastly, the hotel asks that you don't order from any of the places that slip menus under your door (there's a pizza hut and a nasty little grill in the hotel and no room service).  Anyway, they say they have a list of preferred restraurants at the front desk... so I go and get it... it's a list put together by Orlando (I think, not for certain) and all the restaurants, but two, are national chains... so we ordered pizza from a place that slipped the menu under the door.

    Oh, the elevators are only on the ends of each floor, so you have to walk quite a ways from the lobby just to get to them, no central bank of them near the main entrance and there are only two elevators at each of the two banks... one of the elevators in the bank closest to our room was broken for a day.  Inconvenient, but we delt with it... but the next day we found that they painted the lobby area outside of each elevator bank on each floor... my 3 and 5 yr olds cannot yet read, so they go running and slam their hands against the wall... fortunately for us, the paint was only slightly sticky and didn't get on them.

    The hotel suited it's purpose, giving us a place to stay with our two small children, it was pretty kid friendly and I definitely felt safe... but I think we'll stay somewhere else the next time we're there.

    09/05/07 | Link | Rating: 3.0
    8. Chuck W.
    I'm a big fan of Marriott hotels, especially Residence Inns.  The rooms were spacious and clean, the breakfast plentiful, and the amenities were great.  I loved the proximity of the hotel to the major theme parks and the quick access to the freeway.  The only downside is that there isn't a huge selection of restaurants within walking distance.  When in Orlando again, this will definitely be our hotel of choice.

    11/02/12 | Link | Rating: 4.0
    9. Nelson G.
    Residence Inn Orlando is one of the best values we've fround in the Orlando area. The rooms were very spacious and had a full kitchen. I was down here on business recently, and the wife and kids flew down to hand out for the weekend. The hotel is in a great location, it was very easy to get to Disney and Universal Studious from here. Not to mention it's across the street from Sea World. The kids loves the arcade and the wife and I had a nice time at happy hour. I would highly reccomend this hotel, and I will definately stay here again next time were in Orlando.

    04/04/12 | Link | Rating: 4.0
    10. Janette M.
    I'd probably give this Residence Inn 3.5 stars (if there was the option)... Since I don't have any other places to compare to in the area, I will say that the place suited my family's needs, which was mostly just a place to sleep at after hitting Disneyworld.  The free breakfast was more than decent, although very crowded (which was expected).  You definitely should try to get there before the last 1/2 hour/15 minutes or so-- once the hot items are gone around that time, it's unlikely that they're going to replenish them.  

    Our first night, we ate at the little grill outside by the pool and it was fine-- nothing fancy but not bad.  They don't stay open very late, think they closed around 10?  Would have been nice if the bar had stayed open late/later.

    There's a little store where you can buy food, sundries, drinks, and alcohol (for pretty high prices) and since we didn't venture out to find a grocery store (as other yelpers stated, it did seem like we were in a quite isolated area of Orlando), it suited us ok.

    I will say that all the pizza/restaurant fliers shooting under the door at all hours of the day/night were annoying.  And I also was annoyed with the salespeople in the lobby trying to get people to go to timeshare presentations.  Also, in other Residence Inn's I have stayed at, they had free microwave popcorn and they didn't here-- no biggie, just an observation.  Overall, a fine place to stay, especially if you are going to Sea World (we didn't, but it was literally only a few minutes away).

    20/11/10 | Link | Rating: 3.0
    11. Dave L.
    This was a great place to stay during the week. The buffet continental  and the breakfasts were superb and delicious.
    The hoter staff were very friendly and helpful. would stay here again since it is only a 20minute walk to Sea World.

    You  do not need a car to get to other places in the orlando area because the hotel is on stop G15 of the trolley bus.

    10/04/11 | Link | Rating: 5.0
    12. Teresa R.
    They stole several items from my room, small room, bad breakfast, eggs everyday and cold waffles. The staff was not friendly and didn't care to help at all.

    20/09/12 | Link | Rating: 1.0
    13. Olivia D.
    This hotel worked out really well. My mom likes free buffet breakfasts, my daughter likes pools, I like good prices and my dad isn't picky. We stayed in a studio suite with 2 queen beds and a kitchen for $109/night. I appreciated that this hotel does not charge an exorbitant fee for parking, like some others in the area do. A parking fee for a hotel lot that is NOT in a busy urban area just does not make sense.

    I don't know what the other reviewer is complaining about in terms of location, because pretty much every hotel in Orlando is located in the middle of nowhere and requires use of a car. Even on Disney property, everything is spread apart. At least this one is super close to Sea World-- about a minute's drive. (The hotel offers a free shuttle, but we just drove so we could have the freedom to come and go without waiting. Although it's so close, I wouldn't walk the distance because it isn't a very pedestrian friendly route.) The hotel is also a short drive to the famed International Drive-- land of upscale chain restaurants and kitschy tourist stores. And it's about 10-15 minutes from Disney World.

    The pool was perfectly fine, with a zero-entry side and squirting fountains good for little kiddies. Although the website says the pool is heated, it was pretty cold, so I was loving the hot tub, even if the jets were super weak. Next to the pool on the patio is a Pizza Hut Express/bar/eating area, which is very convenient if you are dead tired at 8pm after returning from the parks and looking for some quick food.

    The beds were awesomely comfortable and the sheets were clean. I think all Residence Inns look the same on the inside actually, so not much to say there. Housekeeping was perfect. And I love it when hotels carry quince scented bath products from Davies Gate.

    The breakfast buffet was your standard IHOP fare... scrambled eggs, waffles, sausage, biscuits, toast, bagels, french toast/pancakes, oatmeal, grits, cereal, fruit salad and yogurt... All pretty mediocre, but hey, at least it's included for free!

    The hotel also had a small business center with two computers and printers, AND they offered free wi-fi throughout the building.

    All in all, the hotel hit the right spots and everybody was happy.

    22/04/09 | Link | Rating: 4.0
    14. Sar P.
    Very clean rooms and great service
    Having a kitchenet helps
    Good hot breakfast
    Great Pool
    Free wifi
    Free shuttles between Seaworld and Universal
    Best Location for the price!

    25/05/12 | Link | Rating: 5.0
    15. Chris P.
    Stayed here with my wife were from Columbus, Ohio. We stayed in July for a week. Our room had 2 beds, sofa bed, full kitchen, and big screen tv. The staff was nice and helpful, the food was great. Only minutes away from Seaworld and universal studios. I recommend it to anyone lookin for a nice place to stay while on vacation on a budget.

    03/10/12 | Link | Rating: 5.0
    16. Fabio F.
    Sou brasileiro e estive neste hotel em Outubro de 2012. Muito bom, quartos espaçosos e limpos, café da manhã bom para o padrão americano. Piscina boa! Recomendo a qualquer pessoa. O atendimento dos recepcionistas foi muito bom!
    O quarto é com carpete mas não tive problemas apesar de ser alérgico.

    I am Brazilian and I stayed in this hotel in October 2012. Very nice, spacious and clean, breakfast good for American Standard. Swimming good! I recommend to anyone. The attendance of the receptionists was very good! The room is carpeted but had no problems despite being allergic.

    20/10/12 | Link | Rating: 5.0
    17. Jonathan D.
    A good hotel for the price (especially on short notice), especially being within walking distance of Sea World.  It's not especially classy, but the suites are good sized and reasonably priced (under $200 for a 2 bedroom suite during the 1st week of August).
      There's an outdoor walk-up bar & grill. The bar is well stocked. The "grill" is a fancy way of saying sandwiches and a Pizza Hut Express where you pick up the food and find your own table. They also have 3 BBQ grilles outside if you want to cook your own food.

    12/08/11 | Link | Rating: 3.0
    18. Tomomi C.
    We stayed at this hotel around Christmas Season.  
    Everywhere we looked, the atmosphere reminded us of Christmas, and it was beautiful in this hotel.
    We had a 2 queen beds and a sofa bed with a kitchen and it was spacious and clean and a comfortable room for 6 days for a family of four.
    Breakfast was hot and delicious too^^ We enjoyed each morning.
    It's a good walking distance to Sea world and we enjoyed walking every morning and night from the park talking to each other.

    We enjoyed so much with this hotel and I recommend to anyone who wants to go to the Sea World stay in this hotel!

    01/02/11 | Link | Rating: 5.0
    19. Angela K.
    We have found our hotel "home away from home" that is perfect for our family for our Disney trips.

    What closed the deal for us are the suites with two separate bedroms. Do yourself a favor, spend the few extra bucks and get one if you have kids. Let's be honest, what couple in their thirties really wants to go to bed the same time as a three year old? With the separate bedrooms, parents are free to talk, watch a movie, grab a cocktail, or even to grab each other if it suits their fancy. Any shenanigans are then followed by peaceful sleep gloriously devoid of kid interruptions....ahhhh yes, the comfort and privacy of that room is worth its weight in gold.

    Hotel itself could use some sprucing up, although the pool area is spacious and fun for kids. The breakfast is typical hotel fare, but presented nicely, and it gets you out the door quickly. So much savings over the Disney name properties, I don't see how this isn't a no-brainer.

    29/05/12 | Link | Rating: 4.0
    20. Bob C.
    We stayed here for a over a week for a GREAT low rate (we booked really early).
    We had a 4th floor pool view.  The 2 queen beds and sofa bed fit nicely for our family nicely. I wish however I got a 1 bedroom suite for additional space. Also wish the bathroom sink area was in another room.  There was days after the park that some members in our party needed a nap.  

    The room also has a kitchenette (stove top, full fridge, dishwasher, etc.).  We were able to make meals in our room and save $.   The room had central AC which worked wonderfully and was quiet.  Plenty of towels, soaps, and shampoo from Paul Mitchell!   The TV was a nice large flatscreen was nice to watch the hurricane status (which missed Florida).

    A hot breakfast is served here every morning.  The ham is especially good. I wish they had bacon.  For the southerners there is grits and biscuits.  It is not the best Marriott Residence Inn breakfast that I have but for this size of hotel it is pretty good.  Go early because between 830-930 it is a MOB scene.

    We absolutely loved the pool area. Nice, big spacious and neatly shaped pool.  Open LATE to 11pm.  It was nice to relax before and after going to the parks.  A huge hot tub as well. There is a pool bar where you can order tropical drinks, beer, etc. as well as food.  You can charge this to your room so you don't need to bring anything  but your swimsuit. LOTS of towels are provided.

    They allow dogs for only $75 a stay.  Not bad if you are staying several nights.

    Its pretty close to Disney..... 45 minutes from leaving your room, driving to Disney, taking the tram, and taking the monorail, and entering the Magic Kingdom.   Its a long drive to Busch Gardens Tampa.  They have shuttle service to the parks (esp. Sea World... which is about a 3/4 of a mile away).

    02/09/12 | Link | Rating: 5.0
    21. Christina S.
    Perfect little home away from home!  Very spacious room.  Awesome breakfast buffet.   Full kitchen in the room, so if you're a constant dieter like myself you wont have to eat take out garbage all week and get fat.  The pool is very nice, they even play music out of landscape speakers.  I am not a fan of children, and this place was packed full of them, but with the layout of the building I didn't have to deal with them ruining my tranquility.  Plus, they allow pets so I brought my angel with me!  Also, I was able to get a super low rate by some miracle and a full 6 night stay came in under $400.  Love this place, and will definitely be back!

    04/09/13 | Link | Rating: 5.0
    22. Kyle H.
    Hands down the best hotel I ever stayed in Orlando period. Great breakfast buffet, excellent service and is close to all the major theme parks. I would recommend this hotel to anyone has a family who just wants to go to the parks while taking in the benefits of this wonderful hotel. One more thing, this hotel is made for Florida weather because it has a ton of things to do if you get caught in the daily long lasting Florida thunderstorm in the hotel.

    19/08/13 | Link | Rating: 5.0
    23. Rowena Y.
    My friends and I booked this hotel to stay for the Disney Marathon weekend and it was only a 15-20 min drive from the theme parks. It's a great location and all rooms are suite-style. I was pleasantly surprised to find a full sized kitchen and fridge and dining table in the room. The kitchen was also fully equipped with eating utensils, pots, pans, towels, and dishwasher soap (yes there is a dishwasher too! even i don't have that in my own apt!) Although we didn't stay in the room much, it was nice to have a separate long couch and a huge flat screen TV.
    They also serve free buffet style continental breakfast. It's not just your average muffin and bagel but they also serve waffles, pancakes, sausages, oatmeal, eggs, fruits, and many more. It definitely saves you money and time from finding a place to eat for breakfast in the morning. The staff are generally nice and helpful. They have a booth where you can easily purchase Sea World or Universal Studio tickets; however they do charge a $5.00 service fee for the Universal tickets. The disappointing thing is there was also no special discounts to the Sea World even though it's right in the vicinity. Oh well! Nonetheless, it's a great place to stay if you want to save a few hundred dollars from the Disney resorts.  I would definitely come back here for my next half or full marathon,

    09/01/12 | Link | Rating: 4.0
    24. Geoff J.
    Possibly the biggest Residence INn I have stayed in.  This is a big vacation package hotel for Brits.  Lots of tours and lots of kids.....it's Disney after all!  Rate was reasonable so I opted to stay here for one night while I was en route to Tampa from Jacksonville.  Looked like they had a huge spread of food for the breakfast buffet.  I think I also saw that they had  a Pizza Hut on site.  Make sure you ask for a room on the top floor as you can probably hear all the kids running around if you are on lower floors.  I was told my room was upgraded due to my Marriott status.  Room was decent size - separate bedroom, living room, kitchen.  Good option for Orlando area if you can get for under $150.

    07/04/13 | Link | Rating: 4.0
    25. David P.
    Very cool place. Just the right size. The side entrances are a nuisance but that's no big deal.

    07/03/14 | Link | Rating: 4.0
    26. Michelle R.
    Good location, decent breakfast, but it's a weird set up. Elevators are at the edge of the property, none in the center.  Free parking, and freeway close.  10-20 minutes drive to all the Orlando theme parks.

    I thnk it used to be a Springfield Suites.  Its not the classic "Residence Inn" set up, and they don't have manager's happy hour.

    Laundry room on property $2 for wash and $2 for dry.  That made packing light much easier.

    Overall B+

    27/12/12 | Link | Rating: 4.0
    27. Andy L.
    Place was nice and clean and we have enjoyed our stay. They had breakfast buffet, swimming pool, basketball court, and BBQ area. It's a Sea World Hotel so you get free shuttle service to Sea World. The rooms were just like a studio or 1 bedroom apartment with small kitchen area. My only tip is try not to stay on the 1st Floor because everyone walks through rooms to get to the elevator. It can be noisy at times with chit chatter but convenient to the outdoor and breakfast.

    26/06/14 | Link | Rating: 4.0
    28. Sobe G.
    One word....."MILDEW".....the rooms have a stinch of MUSTINESS....this is not the first time i have been to a residence inn....i like the room layout but for some reason these room have smells to them.

    21/02/14 | Link | Rating: 2.0
    29. Phoebe R.
    Everything about this hotel is just okay. We booked a queen and got a full bed. The room was clean. The pool bar is open until 11 PM but has a pretty limited drink selection. We went to sit in the hot tub around 9:30 PM, it was luke warm and filled with kids (not their fault). Breakfast was a typical Res Inn breakfast, premade waffles, eggs, biscuit, fruit, cereal, ect. Nothing spectacular. On our second day I went at 9 AM (breakfast ends at 9:30) and there wasn't much left and the staff said they weren't making more even though the lobby was full of guests. On the day we were checking out, we were woken up at 9 AM by housekeeping asking if we were leaving soon. Overall, it did the job but I probably wouldn't go back.

    19/08/14 | Link | Rating: 3.0
    30. Brianne N.
    Loved that this place had a complete kitchen w/ dishwasher, sink, microwave, toaster, stove top, and full size fridge. We saved a lot of money by going grocery shopping at Publix and keeping food in our hotel room/ packing food for lunch.

    Complimentary breakfast is pretty good too- lots of hot foods, not just bagels and muffins.

    You can also buy theme park tickets and other tickets down stairs at the lobby!! This saved us from waiting in the ticket lines.

    A couple of cons were: the sofa bed in our room was very thin and uncomfortable. Also, there was no transportation to or from the airport. Be prepared to pay about $40 each way for a taxi.

    Our stay here was overall worth the price we paid. It's cheaper than a lot of hotels around  the area yet not too much is compromised.

    09/04/14 | Link | Rating: 4.0
    31. Frank B.
    I've stayed at many Marriott properties and this is the worst to date.  The elevators are very small and super slow.  Not to mention no where close to the lobby. The hallway air was very humid and stale on the 6th floor but tolerable on the other 5 floors.

    The staff was very good but many did not speak any English.  This is the ONLY location that I have been to that did NOT have an evening social.

    My son thought that the pool was great.

    09/03/14 | Link | Rating: 1.0
    32. Debbie M.
    I travel a lot and have stayed in many, many hotels.  I LOVE THIS PLACE! The room is excellent. It has everything I need with little kitchenette, living room and separate bedroom PLUS it is Pet Friendly!!!  The general managers, Aaron & Mindy, were outside while I was walking the dogs and they were super friendly and went above and beyond to accommodate my requests..  Everyone I have met that works here is friendly and pleasant. From the first day, the front desk employees treated me with respect and kindness. Housekeeping staff is great and helpful.  Tony in the kitchen is always there to meet me in the dinning room when breakfast is served with a big smile. Everything is clean and well taken care of. Property is well manicured.  I will always come back to stay here when I am in the area.  I highly recommend this place.  SO IMPRESSIVE!

    02/02/15 | Link | Rating: 5.0
    33. Benny B.
    Great value and great location!

    Traveling to Disney is super easy as it's right off of the highway and ~10 mins away. GREAT breakfast when you consider it's free. I wouldn't mind paying for it...if there was nothing else around. Maybe. Lots of yummy biscuits and gravy, real scrambled eggs, tons of hot and cold options. Tip: get the grits! I've never liked them. Ever. Even in the Army when everything barely edible tasted like French cuisine. Add some brown sugar on top and BAM! Delish.

    Best pool for families, hands down. It's not deeper than 5 ft so you deep sea/lap swimmers are going to head to Daytona or the YMCA. The pool is huge and constructed in a way that allows for babies to wade and get wet from the fountains while older kids can swim and parents can easily watch both. Ample patio seating - sit outside for breakfast because there's just not enough room indoors.

    Rooms are neat and have a full fridge, microwave, and stove plus a dishwasher. We saved tons by cooking real dinners. They provide pots, pans, and plenty of utensils on top of cutlery, plates and glassware.

    Reasons not five stars:
    lack of any ice machine besides the only one in house, on the first floor. Ice machine in the freezer works but when you have a cooler it's a pain lugging it 6,027 ft.

    Fitness room good for cardio but one weight machine (three stations though) made it clumsy to share at peak times.

    Housekeeping was just a bit intrusive: we had yet to check out but they knocked to see if we had left so they could clean. When my wife left with the kids to the car as I loaded up the luggage cart inside, they knocked again to see if we were gone. Like, the occupants were still in the hall and it was barely 10 a.m. When I came back for a second and final trip to get the little bit of crap in the room, as I boarded the elevator another housekeeper asked if I was done. They weren't rude per se. But geez man, we just spent five nights here and were very tidy. Why are you trying to get rid of us so quick?

    I'd still come back in a heartbeat!

    02/07/14 | Link | Rating: 4.0
    34. Donnie G.
    DON'T BELIEVE THE 3 - 5 STAR REVIEWS! This place is a DUMP, DUMP, DUMP, and did I mention this place was a dump?  I had stayed there 4 years ago and it was a dump back then.  I had told my assistant to never, ever book me there again and that I'd prefer to stay in a crackhouse, an R/V park, wigwam or a flophouse rather than ever go back there, but guess where she booked me for this years' convention?  

    Anyone who rates this place above a 2 either is,
    1. An ignorant rube who never travels ("Gee Gladys, look - a flushing toilet!"),
    2. Blind,
    3. Mentally deluded,
    4. Has lost their sense of smell.
    5. Travels with their smelly dog or a Bigfoot (see below)

    To begin with, how this place gets branded a Residence Inn by Marriott absolutely boggles the mind.  I'm a long time Marriott Rewards guy and I just can't believe that this hasn't been rebranded as a scummy Motel 6.  The carpets are filthy and every single elevator smells like hydraulic fluid, just as they did 4 years ago!  C'mon guys - four years to get the smell out of the elevators?  YES WE CAN... NOT!!!  You can literally see the filth embedded in the carpeted floor of the elevators.  The hallways are longer than most aircraft carriers I've been on.  And they are dark, even in the daytime due to the funky carpeting.  

    The bathroom I had was dated and the both the sink and the bathtub drains were hopelessly clogged.  Probably because this Residence Inn allows pets. Fido gets a little funky and gets bathed in the tub.  Gross!

    I sent a dress shirt out to be laundered first thing in the morning and as a Marriott guy I expected it to be hanging in my closet when I returned from evening events at midnight.  Nowhere to be found.  Had to call the from desk to look for it and have it sent up immediately.  Here's the kicker - it had a acquired a grease stain above the elbow where none had existed before.  Thank God it was a jacket and tie meeting the next day at 8 am. They refunded me the cost of the shirt, but the aggravation, inconvenience and lack of customer service remains.  The WIFI is a daily exercise in technology trying to get your smartphone on their service.  It's like the digital equivalent of hitting your thumb with a hammer.  The Front Desk people I must say were nice and helpful (one star instead of zero).

    You have so many hotel options nearby which cost LESS money.  Why anyone in their right mind would stay there, I haven't a clue.

    07/11/14 | Link | Rating: 1.0
    35. Gerry T.
    I stayed here for the SHRM conference a few weeks ago. I was also allowed to check in early and I needed to do this to drop off my bags. Excellent service indeed. The hotel was fine, the room was spacious and the free breakfast was very good. I love Marriott and the reason for these 2 stars is due to the baby roaches that I had to kill, at least three of them. Of course, I had to put my Funyuns in the fridge and zip up my qtips in a plastic baggy but what was I suppose to do? This would have been 4 stars had it not been for the little creatures.

    09/07/14 | Link | Rating: 2.0
    36. Rob A.
    Nice hotel with clean comfortable rooms.  It's not within walking distance to anything so you'll want transportation. With a car, access to everything in the area is a breeze, especially for those looking to visit the various parks.

    The rooms have a full kitchen which is valuable if you're staying for a few days.  The separate living and bedrooms add to relaxation feature.

    Free breakfast in the morning and they always have a nice spread laid out.

    The elevator placement is strange and not close to the lobby.  They remind me of freight elevators - sloooow.

    The beds are comfortable and you get lots of pillows.  Have a good night's sleep.  See ya in the morning.

    27/08/14 | Link | Rating: 3.0
    37. Nitin C.
    Three stars because the property needs an update. It's pretty dated. However it's clean. People are nice. Breakfast is decent.

    They say beds are queen size but they seem more like double size. No option for king.

    Always get a room away from the highway.

    31/01/15 | Link | Rating: 3.0
    38. Maya C.
    My friends and I stayed here as a last minute    decision for a weekend getaway, not for Sea World but for Disney World. A friend who I was traveling with raved about this place so I was excited. We pulled up to the parking lot and I was like a little kid overwhelmed staying in a big hotel. We checked in on Friday night and that's when the problems started. First off, if I had made the reservations and had a confirmation for a specific price I would expect that rate to stay the same when I got there. My friend was surprised when the rate on her reservation had gone up. I don't know if she was looking at the confirmation or not but she went ahead and paid the new rate. The hotel inside was nice: a souvenir shop, a bar and grill, the breakfast buffet. We just had a rough start.

    Our room had a few things amiss with it but nothing that couldn't be fixed, like missing DO NOT DISTURB door hanger, a wet spot near the sink, sticky floor in the kitchen area. These were taken care of the following day. But the room was clean and the beds were comfortable.

    The breakfast buffet from 7 to 10 was a little crazy. Nothing special about it, just your standard fare of cereal, oatmeal, toast, muffins, grits, scrambled eggs, sausage, cheese, yogurt. They also had fruit salad which was the canned variety and not good at all.

    Also, my one pet peeve about staying in hotels is to not have housekeeping knock on the doors hours before check out. Why do they do this? People are still sleeping! Geez.

    I only stay here if I absolutely had to.

    09/02/15 | Link | Rating: 3.0
    39. M. O.
    We stayed here in November of 2013 and I was fairly impressed.  I needed a theme park vacation real bad (it's an issue I have and am not proud of) and I didn't want to spend too much at a Disney hotel so I booked this place online as part of a flight/car/hotel package.  The room and the hotel overall were clean and comfortable, and the pool was nice.  Unfortunately we could only use it once because it was pretty chilly the week I was there.  I woke up in time for breakfast like twice the entire time I was there, but it seemed like people liked what they were eating.  The breakfast bar was mobbed every morning, if that helps. The staff was extremely helpful, even giving me a handful of butter packets from the restaurant because I forgot to buy cooking oil at the store to make dinner with.  Parking was free which was awesome in its overall rareness for the area, and they offered shuttles to the parks but I live unbound by the man's restrictive shuttle schedules so I didn't try those.  

    My only complaint really was that the kitchen in the suite didn't have an oven.  This would have been fine if I didn't pick-up a few frozen pizzas at the grocery store on the way to the hotel. I guess that's my fault for not noticing that none of the kitchen pictures on their site showed an oven in them.  Good news though: they have a Pizza Hut Express right by the pool so it's easy enough just to eat your weight in those glorious grease-filled breadsticks instead.  All is forgiven, Residence Inn, and I hope the maids ate the frozen pizzas I left for them.  For the price and the location right off I-Drive, this place is worth checking out.  Also, the elevators have adorable penguin murals painted in them and who doesn't love those little guys?

    21/04/15 | Link | Rating: 4.0