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Residence Inn Orlando Lake Buena Vista in Orlando, FL

Residence Inn Orlando Lake Buena Vista in Orlando, FL

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Company Info:

Rating: 3.57

Address: 11450 Marbella Palm Ct, Orlando, FL, 32836
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
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Comments (23):

1. Lady V.
This place was awesome.. We had the two room suite for a party of 6.. Our kingsize bed was so comfortable and the feather pillows made me very happy happy joy joy.. The other room had two queen size beds and everyone was very content.. We even had a sofa bed, that my 7 year old godson crashed immediately.. no compliants.. LOL.. The suite was very clean, comfortable and convenient. With the two full bathrooms it was easy for all 6 to shower and get ready for the next event. We had a full kitchen, but like my boyfriend said, we didn't come for a getaway to cook so never used it.. The continental breakfast was great.. The kids ate everything in sight.. LOL.. Literally just 5 mins away from Aquatica theme park and Sea World.. Overall, this place was well worth it.. We will definitely return for next trip to Orlando.. Oh.. almost forgot pet friendly so my Teacup poodle was able to stay with his mommy.. hehe.. :)

04/04/11 | Link | Rating: 4.0
2. Tim G.
We stayed here on a trip to the Magic Kingdom for my daughter's 4th birthday.  This hotel is great.  A nice, clean facility with an awesome breakfast and only a 5 minute drive to the park.

21/10/10 | Link | Rating: 4.0
3. Malissa L.
Mission - respite, sun and read

Solution - bargain trip that included stay at Marriott Residence Inn, Orlando

Room was comfy, fridge and WiFi included, bed ok, pool was very nice, continental breakfast was ok, food court blah and overpriced and understocked on the diet coke (get a clue, if you're always selling out - stock more)

Front desk answered a query for delivery Chinese with a restaurant that had both Chinese and sushi. This turned out to be the highlight of the trip - the sushi was amazing and affordable. I ordered the lunch menu every day and nooshed on for lunch and dinner.

One comment on the pool area- I understand the layout for this hotel is somewhat dictated by the fact that Marriott stuck three hotels in a cul de sac but if they would have considered the sun and made the u shaped hotel open so that the ray wouldn't be shielded so much. Sun worshipers have to chase the limited rays.

Conclusion - tanned, rested, sushied and didn't break the bank.

18/07/09 | Link | Rating: 3.0
4. Jake C.
DISCLAIMER: It's been a year or two since I've stayed here, so I'm not sure of how much has changed.

I used to travel to Orlando every weekend, and this is where I stayed. The rooms are clean, and the staff is helpful. They have a nice pool area with a hot tub that has a faux rock face separating it from the pool.

The wifi is free, and all the rooms a suites. Affordable at 100ish depending on the time of year for a 1 bedroom suite. Each room has a kitchenette, with a stove, full size fridge, microwave, etc.

The breakfast is free, and huge. By far the biggest "continental" breakfast, ever. I'm talking eggs, bacon, sausage, oatmeal, cereals, fruit, yogurt, potatoes, and even a belgian waffle station.

Definitely recommend this to anyone traveling and looking for a reasonable hotel.

06/08/09 | Link | Rating: 5.0
5. Patrick R.
This is my second time staying here and I continue to be impressed with this place. The management and staff here have a focus on treating everyone like they're a member of the family. The staff working breakfast say good morning and ask about your vacation with a genuine interest. These people are seriously committed to a positive and enjoyable visit. They will ensure any issue is addressed and that you leave satisfied. I know this because they took extra time and attention to address a serious issue I had at their establishment (the kind of issue you post a 1 star review on yelp, tell everyone how bad it was, and never go back to a place). The management team sat down with me and listened to my experience (at their own initiation not because I requested to talk to someone-I was content to write a terrible review and move on with my life).  After processing what they heard I got this really unexpected response, an actual heartfelt apology. The kind that contains emotions and understanding not just a platitude from a customer service workshop. They made the appropriate amends (and even offer far more than was necessary- which I declined) for the issue and I left knowing I would visit again. In fact I l already booked my next vacation to Orlando at this hotel. The breakfast and service really are that good.

13/01/12 | Link | Rating: 4.0
6. Justin L.
Wonderful place to stay during vacation.  They were very attentive with their service.  Pool is nice.  Dinner is served most evenings for free, breakfast is included.  So close to Disney.  Can not recommend high enough!

19/05/13 | Link | Rating: 5.0
7. Gregory M.
Stayed here a few times and really like the atmosphere, location and amenities. Free parking and Wi-Fi are good, as is the free breakfast.  The manager's socials throughout the week are also good for those nights you don't want to spend extra money on food. On a few occasions, I got upgraded to a larger suite, which was pretty nice.

10/03/12 | Link | Rating: 5.0
8. Thomas B.
I stayed here from January 10-14, 2013 and would highly caution against this hotel.  Upon arrival, I found the woman at the check-in to be abrupt, short, and unwilling to provide information about the hotel amenities; even the pool operating hours.  Furthermore, I was never informed a major pending renovation project on my floor, even though I requested a quieter room.  Upon entering the room, I found it to be in unacceptable condition.  The bed was not properly made, there was no toilet paper in the room, no information concerning hotel amenities, no soap or shampoo, and there was a small amount of feces in the toilet.  I IMMEDIATELY called to explain and was told that all other rooms are "allocated" at this time and because I booked via Priceline, changes of my room cannot be honored.  Needless to say, I considered checking out on the spot, regardless whether I would receive a refund for my stay.  I stayed, but the entire stay was uncomfortable.  

The next evening, I recognized that I had no contact lens solution.  A call to the front desk asking if they have any available or sell any led to an abrupt "no."  After a drive to a local grocery store to get some and while walking through the lobby the next day, I was shocked to find a large supply of contact lens solution for sale in the gift shop immediately adjacent to the check-in area.  

The next day, my room was not cleaned nor serviced.  A call to reception for towels led to one hand towel being left at the foot of my door 2 hours later.  

The next day, unannounced construction began which was extremely loud.  Upon exploring the noise while attempting to sleep, I found that they were replacing the wallpaper and began to replace the carpet on my floor.  Upon attempting to leave my room at one point that afternoon, I was told to "wait 5 minutes" so they could finish work.  Throughout the day, construction workers brushed against my door, etc.  Above all of this, loud music began in the pool area by 8am daily.  

I expected much, much more from my stay after reading reviews of the hotel and it did not nearly meet my expectations.  Three calls to the reception area to question these discrepancies were unsuccessful, and although I asked to speak to a manager at one point, I never received the opportunity to do so.

14/01/13 | Link | Rating: 1.0
9. Alex F.
AMAZING!!!!  When I go to Orlando I usually stay inside Disney.  Well this time I was going with a group and needed a larger room to accommodate all of us. So I found this little gem when searching for a hotel.  With my AAA rate, I was able to secure a 2 bedroom suite for just $115 a night.

Each room had two queen beds and their own bathroom.   In between both rooms, the common are had a living room and kitchen with a breakfast nook.   The beds were comfortable and the room was kept clean. Overall the property was very clean and centrally located.  

What I LOVED about this hotel was their breakfast buffet. It was included with the room at no additional charge. The buffet was not your typical carb fest, but offered full breakfast items - Mickey waffles, pancakes, eggs, ham, sausage, biscuits, gravy, cereals, bagels, coffee, tea, hot chocolate, I could go on and on. The buffet had everything. It was fantastic and ALL INCLUDED!!!  

This is a great hotel for groups and families.

24/11/11 | Link | Rating: 4.0
10. Alexis Y.
Now that theme parks are $90 a pop, you can rest assured that Residence Inn will be easy on your wallet.

If I am going to a Disney theme park I prefer to stay on Disney property but this hotel has really changed my mind about that.  The Residence Inn has large clean rooms, large bathrooms, excellent water pressure and free breakfast.  

The free breakfast was better then I expected and would probably cost at least $10-15 per person at a nearby restaurant like Denny's.  You can make your own mickey mouse waffles and lay on the toppings like fruit, whipped cream and chocolate, which we loved.  There was also eggs, bacon, sausage, pancakes, yogurt, bagels, cereal, oatmeal and a great selection of teas, coffee and hot cocoa.

10/11/11 | Link | Rating: 4.0
11. Patrick K.
This was our second time staying there.  No problems checking in.  Parking is a little crowded and sometimes hard to find a spot.  They have a nice workout facility and a beautiful pool.  Breakfast was ok, i thought it was better our first stay, I'm not sure what changed.  We had a 2 bedroom 2 bath suite which was perfect for 6 adults.  The room could have been cleaner when we arrived, there was a beaded necklace hanging from the smoke detector and a pair of socks on the night stand lower shelf.  Early night (10pm) it was kind of noisy.  You could hear the kids running around in the room above us.  At 6am we awoke to the sounds of a crying infant from room next to us.  Two things you come to expect from a hotel in Orlando.

Overall the stay was good, we will be back.  This is one of the only hotel's near Disney that has 2 room suites at a reasonable price.

02/03/13 | Link | Rating: 4.0
12. Andrew N.
I really do expect better of Residence Inn especially this location. Stayed here in fact last night into today. The rooms were just as i had imagined and remembered since I have stayed at over 10 Residence Inn locations in the past 5 years... This location by far is substandard. Either this location has not followed Marriott's List of Specifications or decided to cut corners to maximize profit. We are talking about the breakfast. Yes it is free but free doesn't mean anything nowadays.

Reading the last few reviews describing a huge/plentiful buffet...this morning was horrendous. No selection at all...either they had a ham/sausage/biscuit shortage or someone was lazy. The better RI's for me have been in Irvine(CA).

The rooms were good, always a welcome sight to see a fridge, microwave. This RI is in a good location, right around the corner from the Vineland Premium Outlets, Mcdonalds, Buffalo Wild Wings, Hooters, Sweet Tomatoes, Red Lobster, etc.

I would say other than Free Wifi, free parking, good location, a (free)breakfast which is a hit or miss. This is an ok location to stay at. I would advise if you do have AAA, to use it b/c you can save up to 30%.

02/06/12 | Link | Rating: 3.0
13. Mike M.
clean. large rooms. free breakfast. room cleaning was great. only thing that didnt get them 5 stars was the fact that they ran out of clean dry towels and we had to use our wet towels for the pool and then again for showers afterwards. but excellent location. the staff is friendly and understands guests needs

06/02/14 | Link | Rating: 4.0
14. Gabby G.
My first comment about this property, which I want to stress, is the GM & staff was professional, friendly, and very accommodating. If this property were newer, recently remodeled, and didn't have so many "CONS", I would have given it a 4-Star recommendation.

PROS: Upon arrival, the exterior of the building looks good. The hotel staff, upbeat, and ready for you to enjoy "your vacation".  The mini-market had immediate need items, and that was helpful. The room was clean. The maids took great care of us, even loading the dishwasher and running it for us. We asked for extra towels, pillows, and blankets - they were delivered without question. The word FREE is taken to heart at this property. FREE is the theme = FREE WiFi, parking, a huge breakfast bar (that kids will enjoy) and the ladies that run it keep it well stocked and are always smiling, shuttle SVC to/fro Disney's Transportation Hub, manager socials Tue-Thu serving various wines and draft beer, and THU is grilled hamburgers and hotdogs, again, the kids will enjoy this. The "value" at this hotel is EXCELLENT!  The pool, kiddy pool, and hot tub were all clean and functioning. It's also a short drive to many excellent restaurants on 535 & W. Sand Lake Rd, plus Dunkin' Donuts, & Starbucks.

CONS: This property is old. Its noticeable once you're inside the lobby. This is not bad, nor a slam, just an observation. The property is not dirty, just "dated". Our suite for instance was like stepping back into the 90s. The stove, dishwasher, Formica counter tops in the kitchen, and mini-dining room table were a dead give-a-way of the age of this property. They added "some" new furniture but the mismatch old and new didn't get along. They tried to shoehorn over-sized furniture into the bedrooms, meaning, watch out for your toes and hips. The bathroom fixture had 1 light bulb, and it didn't sufficiently light up the bathroom/shower area and the exhaust fan had a sound of "help-me" as it couldn't keep up, not broken, just old and tired. The water pressure is poor throughout the hotel so constant "flushing" is necessary to prevent clogs. If a neighbor uses their water, you'll know, as your pressure drops in half. That's just awesome while you're "in the shower". The TVs signals weren't the best. Half of the channels are analog and static filled, especially the "kid channels". The electronic door keypads were hit or miss throughout the property. I reported the 1st keypad issue Oct 3rd and then we adapted, learning which doors not to use. Parking can be an issue. If you get back late, good luck. Guests park on the "island" between the roads; you'll see this/use this for your vehicle. The pool bar was closed during our entire stay, and that was a major thumbs-down for me. My kids love to swim in the evenings after walking at the parks all day, and I like to unwind at the pool bar so yes, very disappointed. There were never enough pool towels and when available, they're the size of a large dishtowel (not exaggerating), and they're old and feel like "using sandpaper to dry off with"; my kids words, not mine. Bring your room towels to the pool with you. Sleeping was an issue for me. The hotel is right off I-4 and the sound of traffic was loud as our room faced the HWY. Note: I-4 is busy 24/7, so request a room facing Palm PKWY or bring earplugs.

OPTION 1: The past few years while visiting Orlando, we've stayed father away from Disney for the newer/updated hotel experience. As for the Residence family, we enjoyed the property at 7024 Augusta National Drive. That's just a stone throw N of the airport. It's updated, granite counter tops, the works. It's a very nice property 4-Stars and it shows.

OPTION 2: We've also stayed at the higher end (twice), being the JW Marriott @ Grande Lakes, 4040 Central Florida Parkway. It's a beautiful property. The full SVC Starbucks in the lobby, and Lazy Susan Pool was worth the stay, as you won't need a water park add on. Your family will not want to leave this pool. I highly suggest you go on-line to view it. This is a 5-Star property! However, there is a price to pay for this. The difference is, you have to remember at the JW you'll pay for everything. The word FREE is non-existent: WiFi, parking, breakfast, etc. It's pay as go so take that into consideration.

CLOSING: We've stayed at many properties in this area over the years and as of 2013, and most hotels off Lake Buena Vista are dated/old, to include all the Disney hotels. Before you book, I suggest you not only look on the hotel's web site, but also read reviews about the properties you're considering. For us, the CONS outweighed the PROS for the Residence Inn at Lake Buena Vista so we won't be back. Even with that said, based on the "overall value" in the Lake Buena Vista area, the courteous staff, the proximity to the Disney and restaurants, I give this hotel a nod and RECOMMEND it.

09/10/13 | Link | Rating: 3.0
15. Darryl R.
First, you have to understand that this is a high volume area.  As was expected, this hotel gets lots of use and is always packed. That said, our first room (1 bedroom suite) was extremely worn (had duct tape on the chair and all the furniture was nicked), and dirty (there were dust bunnies all over the intake and A/C vents. It was so bad, that I wanted to move to another Marriott hotel the next night (I had booked 5 nights here).  However, I spoke with the manager John, before my wife and granddaughter arrived instead.  We were put in a much nicer room, upgraded to a 2br suite. The second room was still a bit worn, but clean and in decent shape. My wife was happy with the room. Only issue was that there was lots of silverware but only two spoons.  The complimentary breakfast was fine (and had a large packed room every morning) and being able to buy Disney tickets on the premises was great.  The service and attitude of the staff were excellent, and pool seemed nice (but we did not use it).  Our granddaughter was happy with the place, like the Mickey items in the room, and enjoyed the Mickey shaped waffles. Overall, after a shaky start, we were pleased with the hotel.  I only gave it 3 stars instead of 4 or 5 because the rooms are still in need of renovation.

08/04/14 | Link | Rating: 3.0
16. Paul W.
Much more attention and budget needs to go to maintenance of the hotel. Staff and management are very friendly and service focused, which made up for many disappointments in the room itself.  On the plus side, linens were clean and fresh. Room seemed very clean except for the old coffee and filter were left in the coffee pot from previous guest. We spent ten mins cleaning pot in the morning instead of drinking coffee.  In regard to maintenance, room has large tear right at the front door of room, stains on carpets, shower curtain hooks rusted, toilet paper dispenser falling out of wall, large under cabinet microwave broken, but they must know that because there is a second microwave on the counter itself. Yes two microwaves in one room! Neither of which the clock works. There was also No alarm clock in the room, and small ghost ants in the bathroom areas. None of these issues were a "make or break" that we'd want to move rooms, but still feedback all the same. As I said clean hotel, great service, but maintaining the rooms can be just as important. Breakfast was very nice as an inclusive part of the stay. Restaurant staff also very attentive to the buffet, clearing tables and assisting guests.  Pool and spa were also very nice and kept clean and in working order.  Rooms are not as pictured on this site unfortunately. Overall stay was a mixed review but with the right changes in key areas this would be a great property.

30/05/14 | Link | Rating: 2.0
17. Nobbi L.
The Residence Inn in Folsom, Ca has become my home away from home. After having stayed there for 3+ month, I have become a Platinum member so I get special perks at Mariotts. But with the Residence Inns, in general, special perks aren't even needed. Rooms are spacious and come with a kitchenette. WiFi is free. There's a workstation where you surf the internet and print things out for free. A huge breakfast buffet is included. Plus you can hook up your computer to the HDTV via HDMI and watch iTunes.

The Lake Buena Vista RI is conveniently located near the entrance to Downtown Disney off Apopka Vineland Rd. There's even a free shuttle to EPCOT. For the price this is 5 Stars!

20/04/12 | Link | Rating: 5.0
18. Robert S.
First let me say the staff were friendly and professional and the location was close to the main Orlando attractions. Those were the main positives of this Residence Inn. First they messed up our reservation (made through the Marriott website not a secondary travel site). We received the 2 bedroom suite as ordered but both rooms had 2 queens instead of 2 queens and 1 king. The queen beds were very soft and when both of us laid on the bed we really sank to the middle. So my wife and I spent 3 nights in separate beds. The whole suite was dated but not horrible. The air conditioner is in a closet in the bedroom and is pretty noisy. There were a few little annoyances like a clock that didn't work, TV remotes that were very finicky and a fridge that was turned all the way up that it froze many of our items. The breakfast buffet was good. Nice variety of breakfast fare. Had a large dining area with lots of seating. It was surprising and disappointing how much disposal ware they used. Utensils, cups (plastic and styrofoam) and some of the plates were all garbage.

25/07/14 | Link | Rating: 3.0
19. Roger X.
For those with discriminating taste and higher expectations, you may want to think twice before booking this hotel.  If you need the space, its hard to beat, but you have to sacrifice quality and cleanliness.  Lets see... bath faucet was leaking, toilet seat didn't stay up, cleaners didn't clean everything during normal room service, hvac was noisy, hallways were too cold and smelled bad most of the time.  Breakfast is low quality standard buffet.  Way too crowded each morning, so you have to compete to make your own waffles.  No pancakes. Beds are extremely uncomfortable.  Small bugs were lurking around in the bathroom.  Noise penetrates the walls and windows. Only one elevator, which is really slow.  Location is decent.  There are so many hotels nearby, its worth a look to find a decent one. Even the Homewood Suites next door looks nicer, but who knows about the inside.

21/08/14 | Link | Rating: 2.0
20. V P.
This was a good place for our family. It is a bit on the older side but we weren't in the room much.  It was very tricky at first to find this location, even with GPS. We drove around a few times until we found the turnoff into the hotel. There's lots in the surrounding areas but don't expect to walk anywhere, it's quite far and can get quite dark at night, a bit isolated.

Lots of choose from at breakfast time and they even switched up a few of the items each morning. Make your own mickey waffles was a plus for the kids but expect a long wait, some ppl were making 5 at a time! Oh, don't expect to find any trays to bring things back to your room though. Each time we asked we were told they didn't have any (though we say some families with one?). We went to one afternoon event, the hot dog/burger bbq which wasn't really actually bbqed food even though we saw an outside grill in the patio area.  You can telll everything was cooked indoors, burger meet was a bit rubbery. They provided chips, some kind of beans (not chili), the usual fixings (lettuce, tomato, etc) as well as serve yourself wine, beer and watered down punch (?).

Staff was friendly, on our last night I had to get our boarding passes printed (at midnight), the printer in the business center was out of ink but the guy at the front desk let us go to the back to get them printed. Rooms were decent and equipped with a kitchen. There were 2 elevators which we thought to be pretty slow, we ended up taking the stairs most of the time.  

Overall, it was a good fit. The little things didn't bug me/us too much... hey were were on vacation at WDW!

11/09/14 | Link | Rating: 4.0
21. John N.
Poor Location - Worn Property (Stay at one of the Marriott Village properties across I-4).

My first bad review of a Marriott property - but, unfortunately our 4 day stay was well below Marriott standards. I will start with the good:

PROs:
-Staff - - Due to the incidents listed below, the staff and I interacted on several occasions - the Staff was *always* polite and accomodating - - unfortunately, I should not have to interact with the staff as much as I had to (regarding negative incidents). Deanna, Vlad and Ron were very professional.
-Price - - If money is a factor - then you can't go wrong here - - $97/night 2/QN Sofabed room, with no "add on" resort fees, parking fees or internet fees (that alot of the local Orlando properties tack on).

Now for the bad:

HOTEL LOCATION - terrible "way-off-the-track" location - - the forgotten area of LBV. The hotel is *NOT* walking distance to *anything* - and it would not be safe (as there are portions of the road with no sidewalks). You have to drive to everything. The area surrounding the hotel looks like the recession hit it hard.....lots of vacant lots.

PARKING - - terrible. There is not enough spaces for the property. 1-space per room - yes - but, the property has a huge staff that parks here too -- each night it was a struggle to park here - with cars parked on the roadway median, roadway curbs (off property), grassy areas, property curves - - pretty much a free-4-all for parking if you arrive after 6pm (good luck).

HOTEL ROOMS - - terrible. The hotel has a huge "usage" factor (lots of guests) - but, the hotel has taken no steps towards upkeep......all the property is concerned with is getting the next guest in the room - - not ensuring the room is kept up. Dated rooms - and very very small bathrooms and sink areas. For a "family vacation" location - these rooms are not nearly large enough to support family requirements (esp shower/sink).

INSECTS/SPIDERS/ANTS - - terrible. Orignally was put in RM 524 - - 30min into our stay, ANTs everywhere. Vlad was kind enough to move me to RM 318. However, big spiders in 318 that we had to engage on a couple of occasions. With kitchens in every room, the property much spend the time/money to properly control insects.

ELEVATORs - - terrible. My grandmother in a wheel-chair (with one broken wheel) could make it UP the stairs quicker than the elevators will. Seriously, these are the slowest elevators I have ever encountered!

POOL-SIDE BAR - - terrible. Why terrible - well, because in the 4 days I was there it was NEVER open.

POOL TOWELS - - terrible. Towels not re-stocked on a normal/regular basis (once I talked to Ron the towels were immediately re-stocked.....but, why should I have to advise the staff of a known issue.....people will swim and use the towels.....keep an eye on the area).

TRASH CANs - - terrible. Not enough - or any - trash receptacles in the open areas near the elevators on each floor or near the door by the ice machine going out to the pool - - so, people were just dumping their kitchen trash bags throughout the hotel - - which smells and causes insect problems.

BREAKFAST - - marginal. The food is hot - but, nothing to get excited about. The small staff is very polite but overwhelmed each morning - - it is a free-4-all of people, everywhere. Need more staff - and definately more table staff to keep tables open for the next set of guests---to many dirty tables sat to long because staff is overwhelmed. Also, never saw bacon once during our stay.

MARKETPLACE STORE (next to lobby) - - terrible. This is the worst rip-off of them all. $3.00 for Raman Noodle soup that costs $0.56 at Wal-Mart. The prices are over-the-top outrageous.....the 7-Eleven down the street is cheaper (yes, I said a 7-11 is *cheaper*....no one has ever said that before...lol).

Unfortunately - I cannot recommend this property - to anyone. Heed the tripadvisor comments - and even if money is a factor - you can do MUCH better than this property. Use Google Maps and you will find probably 10-15 properties within 2-3miles of this location that are much better and much more family oriented.

01/01/14 | Link | Rating: 2.0
22. Phil E.
Little bit dated but very nice people running this hotel. Good pool area. Good breakfast and Thursday burger hot dog free dinner. Leaking shower and faulty toilet seat lends to the dated comment. Also the gym was not available due to painting and new equipment which caused us some issues for our athletes.

19/04/15 | Link | Rating: 3.0
23. Richard G.
This is a very nice extended stay style hotel that is located a mere stone's throw from the House of Mouse.My wife and I stayed at this hotel for a weekend outing to Walt Disney World.  The hotel is a Disney Good Neighbor hotel.  They sell Disney tickets on site and have a free shuttle over to Epcot.

The rooms were large and along with the usual hotel room stuff (bed, bathroom, etc) each room has a full kitchen including full sized refrigerator, two burner cook top, toaster, coffee maker, microwave oven, cook wear (pots, pans, etc) and dishwasher.  We easily could have cooked a full meal in the room.  The hotel has a small grocery store in the lobby and a grocery buying service,  Give the staff your grocery list in the morning, and the food will be waiting for you in your room when you return.  What service!

Speaking of the staff, every employee I encountered either was happy or seemed happy.  Walking down the hall, I was greeted by the maid.

We were "upgraded" to a one bedroom suite, although I thing that means that we got a wall and a door between the living/dining area and the bedroom. I could see that as useful for a party of three or more if someone was sleeping on the couch.  It wasn't that useful for my wife and myself.

We had only two problems with this hotel:

1. Like many hotels, this hotel has a breakfast buffet for its guests.  I was impressed by the quality of the food and by the variety.  The breakfast buffet is free for hotel guests which is a huge cost savings versus buying breakfast in a restaurant ($25) or inside Walt Disney World ($40).  My only complaint about the breakfast bar was the plates.  We were given plastic forks and styrofoam plates.  I had a "Holiday Inn Express" feeling.  I expected metal eating utensils and a real proper plates.

2.  As I mentioned above, each room has a kitchen and guests can cook in their rooms.  This means guests can cook while drunk, burn their food at 2 am, and set off the fire alarm.  This isn't the hotel's fault, but it did happen during our stay.

All things considered, this hotel delivers good value for money.  We'll be back.

25/09/13 | Link | Rating: 5.0