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Rosen Shingle Creek in Orlando, FL

Rosen Shingle Creek in Orlando, FL

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Company Info:

Rating: 3.77

Address: 9939 Universal Blvd, Orlando, FL, 32819
  • Mon: 6:00 am - 5:30 am
  • Tue: 6:00 am - 5:30 am
  • Wed: 6:00 am - 5:30 am
  • Thu: 6:00 am - 5:30 am
  • Fri: 6:00 am - 5:30 am
  • Sat: 6:00 am - 5:30 am
  • Sun: 6:00 am - 5:30 am

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Comments (216):

1. Ron K.
All in all I was very impressed with this place.  The first night we got there, it was a zoo in the lobby but it cleared up by the next night.  This place is relatively new so everything should work right? WRONG! 3 out of the 5 elevators were not working for two nights.  Many a night, I had to run up the stairs.  I still give this place 5 stars as we were able to stay for about 150/night including taxes.  This is a great resort to take the kids and enjoy a nice round of golf as well.  They have many swimming pools, a great spa and great food.  There was a nice deli which made a very good panini and some decent pizza.  Also there was starbucks coffee and haagan daaz ice cream as well.  Be prepared to pay through the teeth for parking (18/night valet and 8/night self parking).  The self parking was sooooo far away, especially when you are somewhat tipsy and trying to walk two extrememy inebriated fools back to the hotel after sleeping in the car for three hours.  More about that later though....
I would definitely come back to this place provided I can get this deal again.

08/01/07 | Link | Rating: 5.0
2. W V.
This hotel is a great place for a meeting.  The hotel is clean, the rooms nice, the pool and golf course looks great, and the prices are affordable.

13/03/09 | Link | Rating: 4.0
3. Dana Q.
I went here for a business trip. The hotel is beautiful. Definitely one of the nicest hotels I've stayed in. The rooms were very nice and comfortable, though I'm usually not a big fan of having the sinks separate from the shower/toilet, but it did come in pretty handy when sharing a room with someone.  The grounds are beautiful. When I was there, some parts of the exterior were under construction, but it was still gorgeous to walk around out by the gold course. The pools are gorgeous, and though I didn't swim, I enjoyed sitting outside. Very convenient for business functions. I wish I had rented a car though, the hotel is pretty well set apart from "the main drag" and we had to use a car service every time we wanted to leave the hotel to do anything. Other than that, it's a fabulous place, and I'm glad I got to stay there on my boss's dime, because it's a bit pricey for my pockets.

08/03/09 | Link | Rating: 5.0
4. Jennifer O.
very elegant place to stay in Orlando.  nothing like the cramped little hotels that cater to kids.  the room was pretty clean.  the fridge seemed like it was molding, there were bits of rubbish and dust on the edges of the carpet, and i'm allergic to the dustmites in the pillows.  but don't get me wrong.  the room is nice, the restaurants and shops are great, the valet parking is reliable (costs $20), the grounds are vast and clean, and it's quiet.  but we had to pay for wireless internet at $10 a day.  all these extra charges weren't so bad, since we got a great rate for the room via Travelocity's Top Secret Hotels deal (less than $75 a day).   the location is very close to Universal and close to the freeway so Disney is not a long drive either.  it's a nice quiet place to stay in a huge tourist town.  i'd definitely stay here again... but bring my own pillow.

21/04/11 | Link | Rating: 4.0
5. Arnie K.
Stayed here for work. Nice place.

19/09/11 | Link | Rating: 4.0
6. Laurie S.
This review is for the Calla Bella Restaurant inside the Rosen Shingle Creek and entirely based on my meal.  If there's one thing I know, it's spaghetti and meatballs.  I ordered Pasta Con Polpette
which is basically spaghetti and meatballs.  It was hands down the best sauce I have ever had.  I've never met anyone who has loved S&M as much as me...The only reason I'm not giving it 5 stars is because my meatballs are better (but me giving them 4 stars is saying ALOT).  The meatballs were definitely flavorful but just a litttle too tough for me.  The manager promised me the recipe for the sauce and never sent it even after I emailed him twice (like a stalker).  I had this meal almost six months ago and I am writing about it now which shows you how much I loved it. I went there on a Friday night and was seated right away.  I went back the next night for the same meal and brought a friend and they said it was the best they had ever had as well.   The hotel was nice and bed was comfortable.  I'm going back to Orlando in June and plan on meeting the chef myself and asking for the recipe :)

07/04/10 | Link | Rating: 4.0
7. Torry D.
typical orlando hotel...overpriced and isolated

21/10/11 | Link | Rating: 3.0
8. Lisa S.
I only stayed here one night--my mistake! I checked in asking if there was a room with a balcony (I smoke). They said no, but they'd give me a suite fir the same price. I ended up in a beautiful hospitality suite (maximum occupancy 78 people)! Got a wonderful room service dinner and a fantastic in-room massage. Wish I'd stayed there the entire time! Next time I will!

17/12/10 | Link | Rating: 5.0
9. Rhonda W.
Loved the rooms, loved the buffet style eating option, loved the pools, loved the walks around the resort and views of the golf course.

08/03/10 | Link | Rating: 5.0
10. Sabine S.
Just realized that I never wrote a review about my stay! I found this place on Expedia looking for a hotel close to Universal that was reasonably priced and picked this one. Absolutely incredible place to stay!! Oh, it was wonderful! Really nice, clean rooms, comfortable beds. The whole place is very first class, lots of golfers, so dress code is casually chic. I totally felt underdressed with my jeans shorts and a tanktop! we had dinner at the buffet (13 year old daughter, who is very picky) and it was really good. Then we decided to hit the pools and it was sooo nice! 3 pools, so we tried every one and had a great time. Actually can't wait to go back but before mentioned daughter, now 14, doesn't want to go this year and 19 and 22 year old brothers have their own agenda...I can highly recommend this place!! Great for kids of any age too!

10/03/12 | Link | Rating: 5.0
11. James F.
The word "Overrated" comes to mind when I think of the Rosen Shingle Creek Resort.  Is you like greens that look like a family of goats have wrestled on them, then this place is up your alley!  
Ok, it's the winter and you might be saying, "what do you expect in the winter you clown."  That's a fair question.  However, I belong to Barton Creek Country Club in Austin, and it's in much better condition.  At the same time, I golfed at Disney, only 12 miles away and it was in perfect condition.  Outside of that, the staff was generally very rude and unaware of services and/or services the hotel offered.  In some cases they'd laugh because they knew the other staff behaving in an idiotic manner and not a single person cared.
For the price, it was pretty much an unfair value.  I see people that say "Luxury all the way."  I suppose they have never stayed at a nice resort before.  I suggest the Doral, most any KSL or Club Corp resort for starters.  Then come back to Yelp and revise your comments on the Rosen Shingle Creek.  I would give it 1 star, but it was in fact VERY clean, and accessible to a variety of other locations.

22/02/10 | Link | Rating: 2.0
12. felicity b.
Luckily, I pricelined this hotel, b/c there is no way I would have spent the normal rates for these rooms. They are typical. Self-parking is $12 a DAY and let me tell you it is quite the walk. I hope you don't get up to your room and realize you left something in your car! I think this is a somewhat decent hotel if you are just there to use their amenities. Otherwise I would have rather stayed in a hotel where the parking is close, shuttles are free to theme parks, parking is free, internet is free, you can order pizza if you want (this hotel will not allow you to order food from outside vendors, you can only use room service) and is a better value. I would recommend that you NOT stay here.

21/11/11 | Link | Rating: 1.0
13. Daniel T.
Attended a conference here. The restaurants are quite good but not great, the rooms are nice, the customer service was quite good and in terms of providing a full resort experience (golf, etc.) it does the trick. The fact that you feel nickeled and dimed though is what annoyed me (no free wifi unless your attending a conference, expensive self-parking, etc.) But maybe that's because I am not some rich business person. If I were booking place like this for my family and I, I would steer clear as they definitely cater to the corporate crowd and you'd find yourself jockeying amongst conference attendees.

15/10/10 | Link | Rating: 3.0
14. Wendy A.
Seems like every sales meeting is here. Rooms are ok, facilities are very nice. It is very new and the restaurant staff is friendly. I'd say this is a great golf and relaxation resort. Cons.. The front desk staff seems to have a blasé and unhelpful attitude the last 3 times I've been there. Not as professional as you would find at like Marriott or Hilton.

31/12/10 | Link | Rating: 3.0
15. Marcus M.
Exceptional resort in Orlando....Huge facility....great onsite restaurants...fitness center is well-appointed

17/03/11 | Link | Rating: 4.0
16. Brandon R.
Nice hotel, close to Universal and not too far from Disney.

1 negative that has been mentioned already is it depends on when you go.  This is a major convention hotel and a few days in our stay, this place was COVERED up.  We had to park a good half mile away from the hotel, something that you don't really want to walk after walking around Disney's MASSIVE parks all day.  Good hotel, but would most likely not stay here again due to the parking situation.

12/07/11 | Link | Rating: 3.0
17. David C.
Hotel should be 5 stars suck a great hotel only thing was no free wifi and no free breakfast.. Did get a good deal for the week and staff was awesome!! Will love to visit here again if in Orlando again!!

24/08/10 | Link | Rating: 5.0
18. Lee T.
I booked my conference way too late to stay at the resort, so they put me up at the Rosen Hotel about a mile away. I arrived at the hotel and asked for a king sized bed, they told me the only king they had were the penthouse suites. I asked how much more for the upgrade, and they said 0!!!. Yeah so I had a 900 sq feet suite overlooking the Convention center.

The convention center was pretty standard, big rooms, too much air conditioning, decent bulk foods. I couldn't comment on the price as my company picked up the tab. Worth a business trip/conference here.

01/07/08 | Link | Rating: 4.0
19. Bhumika K.
-Fabulous room
-Fabulous breakfast buffet (OMG Waffle station!?)
-Fabulous convention staff
-Fabulous desserts @ Cala Bella restaurant
-Standard convention space, cold and flower carpet

I'd hit this again - but for work only, I don't think I can go to Orlando for shits and giggles. Too hot and humid!

02/07/08 | Link | Rating: 4.0
20. A Dam C.
Here is the good, the bad and the ugly on this place. First the good. It is a very nice hotel with a friendly staff and great location. We were not more than 10 minutes away from all of our planned activities.

The bad is that the parking lot is pretty far from the hotel. No big deal unless there is a convention going on and it becomes full of non-resident parkers. I guess there is always valet for $20 vs the $16 they charge for the regular lot. If the place is having a convention the hallways and elevators become packed, at times, with thousands of people. Kids roam the halls making a lot of noise as well. The hotel is no longer peaceful.

Here is the ugly and what has prompted me to write this review. On my second to last day here, my wife and I return to our room, after a long day at Hollywood Studios, to find deadbolt engaged preventing the door from actually closing. Our room was left open for god knows how long. We also discovered $100 dollars missing. We call the front desk and they send three people up within the hour. The head of security, the housekeeping manager and the hotel manager. This causes a huge disruption where we are asked a bunch of questions and basically told to call the police. Nothing was ever done by them. They didn't even call to say they weren't going to do anything. Hopefully they will believe me now and realize how upset I am by this. It is their responsibility to make sure the room locks after housekeeping comes in to clean. We just didn't feel secure after this incident and it pretty much ruined the rest of our trip.

And the fact they offered to do nothing really upset us. A simple dinner voucher or offer to credit even part of parking fees on our final bill would of turned this entire experience around. But instead I am left with a nasty taste in my mouth and distain for this hotel. I will want everyone to know about this and will post it as many places as possible.

28/07/12 | Link | Rating: 1.0
21. Tony J.
Rosen's story on how he became involved in the resort industry is quite interesting. The Rosen resort and rooms were a good value during my recent stay. Check-in and check-out were efficient. Hotel staff were especially customer service oriented.

13/07/11 | Link | Rating: 4.0
22. Steve S.
we have stayed here twice now...
first time was the year it opened...some of the rooms hadnt even been used more than once yet...

and just recently we stayed here again for a memorial day weekend trip to seaworld and aquatica...
the hotel is just around the corner from seaworld/aquatica/discovery cove..and to I-drive and the convention center..

room was very nice..had everything we needed..the spa style amenities are nice...never tried oatmeal infused soap before...felt nice after a long hot day at Seaworld...
we pretty much spent all day at the parks so we didnt make much use of the on site pools and activities..

the only very annoying thing is the self parking..its down the hill from the entrance..(looong walk with a sleeping 3 yo after all day at the parks)
and parking seems to wherever you can stick your car..even double parking behind and in the lanes..there also seems to be no enforcement...so the one star off is for the self parking
or lack of staff presence at night to enforce any parking order,...
it was even worse that there was a very large convention also going on at the hotel at the same time and they seemed to be taking up the majority of the spaces...

but we got  a great deal thru travelocity (only 69 bucks a night!!!)

07/06/11 | Link | Rating: 4.0
23. O. G.
I don't give out 5 stars easily, especially when it comes to a hotel, but RSC exceeded all expectations for this picky traveler.

This is a large property with at least 3 swimming pools that I counted. The whole place only appears to be a couple years old. It appears to cater to convention business travellers (like us) and unlike other so called 4 star hotels (hello Disney Dolphin) in Orlando, it was mostly adults and there werent 50 million kids running and screaming everywhere. RSC is perfectly and centrally located and only 15 minutes from the airport. (PS At the time of this review, the Yelp map appears to be wrong and does not show the correct location for this property).

Our room was perfectly clean and well appointed. One of my pet peeves with hotels is air conditioning and climate control systems that never seem to work or cut off at night. Orlando in July is hotter than hell (except more humid) and sure enough it was too hot to sleep comfortably. Unlike other hotels that just make excuses and say its working fine, RSC sent an engineer to the room and he replaced the entire thermostat and had icicles hanging from the ceiling within minutes, which brings me to...

Service! Wow...from the moment we arrived until check out, we received close to Ritz Carlton level service at RSC. While service declines at most resorts and hotels, RSC is up there with the 5 star crowd in terms of service. Speaking of check-out, they even have a bag service, where they check you in for your flight before you leave the hotel and they even schlep your bags to the airport and check your bags for you. All we had to do was walk to the gate and get on the plane. Sweet!!!!

If you are taking the kids to the parks, you will probably be better off staying at one of the Disney resorts that cater to more activities for families. If you are a business traveller or just looking for a more adult or upscale resort, such as Ritz or Four Seasons (but without the 5 star prices), than I would highly recommend RSC. We are already planning another trip to Orlando and we wouldn't consider staying anywhere else.

30/07/09 | Link | Rating: 5.0
24. Angel I.
Really, Really enjoyed staying here for a birthday weekend! Loved the comfort and decor of the room, which was overlooking a serene golf course. Staff was friendly and have all sorts of welcoming amenities! Overall, great place that I would love to stay at again!

24/08/11 | Link | Rating: 4.0
25. Jean C.
Beautiful place! Great amenities! Definitely a recommend!

23/10/11 | Link | Rating: 5.0
26. Lisa V.
For this business trip, I am staying here at the Rosen.  This is a massive hotel.  We're talking several different wings to stay in. Thousands of rooms.  Thousands of square feet of meeting space.  The phones in the room are super confusing.  How do I just dial room service?  

I do have a complaint that it seems sort of crazy that we can only get the escalades or the town car service out of the hotel.  I have spent so much on transportation it is gross.

It was nice that this collection of hotels in the Orlando area are still owned by the Rosen Family.  I think there are a lot of several touches that are special in detail.  I give 4-stars as the catered food was meh, I found a used bar of soap in my bathroom and I didn't have any other soap replenished in the room.  That was kinda gross.  But for a major convention hotel, everything was pretty comfortable.  An easy stay here in Orlando.

22/08/08 | Link | Rating: 4.0
27. S B.
I travel quite a bit personally and professionally and this was by far the worse hotel I have ever stayed in. The  service was horrible and they made no excuses for it when my group complained.  Our bills were incorrect....they put random people's dinner charges on each of our final room bills and they double billed us in the restaurant.  
The bellman left our luggage in the middle of the road and did not take our luggage to the lobby and the food in the bar/restaruant was disgusting in taste as well as disgustingly overpriced.  The hotel itself was beautiful, but service to me is more important that how nice the pool is....Shame on you Rosenshingle Creek for not caring about your customer's experience.

07/09/10 | Link | Rating: 1.0
28. Amy D.
The landscaping and rooms are beautiful!  We had an amazing view of the pool and some swampy areas.  

I was not impressed with the housekeeping.  There was trash in my room when I arrived - both in the trash cans and a bottle cap on the vanity.  I would prefer the housekeeping staff to do a thorough cleaning job between guests.  There was a lot of hair and dust in and around the mini-fridge.  But it is nice that there is a mini-fridge for my use without being filled with overpriced goodies.  

The food at the hotel was not bad, either.  I was impressed with the food at both the deli downstairs and the buffet-style food served to us.

05/07/09 | Link | Rating: 4.0
29. George M.
I attended a conference with 2000 others.  Didn't stay there, but it looked gorgeous. What I can talk about is the food for 2k.  How did they do it????  Both meals were outstanding, service was quick, friendly, efficient and the food, did I mention the food???  Nina and Alex were our servers the second day, top notch. Gracias amigos.  Even the folks at the breaks were super.

22/01/12 | Link | Rating: 5.0
30. daniel b.
Great golf course and awesome service in all aspects

07/03/12 | Link | Rating: 4.0
31. Randy T.
Very clean, nice respectful staff. Highly recommend

05/04/12 | Link | Rating: 5.0
32. Lisa B.
This hotel is beautiful from the moment you turn down the drive!  From that moment you are given the best service you can imagine. The hotel is luxurious clean and Spacious from the lobby to the rooms and the conference center!  I was not disappointed with anything!

31/01/13 | Link | Rating: 5.0
33. Jerry C.
The Rosen Shingle Creek is a great place to stay and relax.  I have been here before for a conference but this time was pure fun.  Friendly staff. Great food-not a fan of buffets usually but the breakfast buffet is fresh and delicious.  Rooms are incredibly comfortable.  A little inconvenience as they were tearing up the main drive so we had to valet off to a group entrance but no stars off for keeping a star shining.

22/12/12 | Link | Rating: 5.0
34. Erin B.
My first amazing experince at this resort!

I visited Orlando with my two children, ages 3 and 7. My parents stayed with me a few nights.

- Checking in was a breeze, no wait, the service was flawless. I had contacted a manager a month prior and contacted him upon my check in to inquire about upgrading to a suite. They were all booked so he upgraded my reservation to concerige service! (which was sooo nice)

Lobby- stunning! clean, open and views to die for! The avery was adorable, I love the floors and the lounge areas. I was very proud to show off my hotel when the in laws came for dinner.

- Room, our room was nice, nothing stood out as too fancy, dirty, or bizarre. We were on the 14th floor and the view was so pretty! Everything worked well, maid service was prompt and good. Interenet worked well, I didn't use half as much I thought I would. Never ordered room service as it was pretty pricey and ordering a movie is $15, not bad when you have 5 or 6 people watching after a long day at an amusement park.

Gym- was very nice, connected to the equally as nice spa! I got in a good work out and was impressed with all the equipment and cleanliness.

-Parking, alot of reviews are bad here, it wasn't bad. I'd drop the kids off at the front door and it would take me about 5 minutes to make the walk back to the hotel. I could see see this as a problem if you had a baby, and all the baggage they seem to have.

Pool- OMG! , everyone loved the pools, they were clean, warm, inviting and FUN! We ordered pizza from the cafe and enjoyed late night pizza and swimming!

Overall this visit has been my best experince with hotels in the Orlando area. I would recommend it to anyone! It's beatiful, clean, conveinently located and has everything the traveler could want. Good restraunts, good laundry facilites, exellent pools, service and decor. We love Orlando, and I've stayed at Disney's Grand Floridian, for the money, this place is better, the people are nicer and the crowds aren't overbearing.

24/03/11 | Link | Rating: 5.0
35. Justin I.
We love Rosen's Shingle Creek.  We stayed here a couple of times back in 2007 when it was still pretty new and then again last year and it's still just as nice.  The rooms are great and all the amenities are fabulous.  We always do stuff at the spa and hang out by the beautiful pools.  Next time we stay, I want to utilize the tennis courts and beach volleyball area.  Haven't done that yet.  The fitness center is great and they have almost 500,000 square feet of convention space so it's a great place for big events.  The service is top notch and everyone that works there will take care of all your needs.  We recommend staying here anytime of year.  Great hotel.

10/09/11 | Link | Rating: 5.0
36. Harold J.
I can only rate the rooms and service, since we did not dine in any of the property restaurants.  My only gripe are the rooms at the far end of the tower, it's a long long walk back and forth to your room.

15/02/12 | Link | Rating: 4.0
37. Brent W.
Went here for the companies leadership conference for four days and it was fantastic.  The rooms, the many restaurants, the (four) pools, the in-house (24/7) grocery, the bars, the shops, the (MASSSIVE) convention hall, the golf course, the spa...think i covered the highlights....oh, and service!!  All impeccable! The sunny, upper 70's weather didn't hurt much either, esp coming from Chicago round this time of year!

Would recommend this place in a heartbeat should you find yourself in Orlando for any length of time.

20/03/08 | Link | Rating: 4.0
38. Biggy B.
Great hotel !!!!!! clean....big.....great pools......great location.....I had a problem with the coffee maker in the room & told front desk about it as I was heading out for the day...when I came back to room there was a brand new one there still in the box..LOL how cool is that :) enough said

15/05/12 | Link | Rating: 4.0
39. Vicky K.
The 5 stars is for the bed. I didn't even want to get up in the morning! The hotel is awesome, huge and really good for business and families coming to Orlando!

28/02/12 | Link | Rating: 5.0
40. Ruthie V.
Our stay was as good as it gets except for two incidents with the housekeeper which I'm willing to not take a star away from because it was by far one of the best home away from home experiences I've ever had.  We arrived at night so it the visual was definitely not as good as the daytime.  They have gated security as you enter the property.   The resort is so spread out, they even have a golf course!  As bf checked us in, I checked out the live entertainment going on in the lobby.  Young girls tap dancing with adorbale Christmas costumes in the lobby,  then another number to the Nutcracker Ballet.  Oh my, what a total surprise and the decorations were amazingly beautiful.  Our room was very nice and spacious.  We got robes, luxurious bedding and the toiletries were from Crabtree & Evelyn.  I loved swimming in all 3 of the great pools and checking out the ballrooms and meeting rooms.  

Now for the maid.  My boyfriend put a 20 dollar bill on the dresser so I could get lunch later while he was away.  I walked him to the front lobby and the maid down the hall and asked if we were checking out.  He told her no that he was leaving for the day and I said nothing.   After I walked to the lobby, I came back to our room and told the maid that we didnt' need our room cleaned becuase I was staying in and I would tidy up.  She was still down the hall and then she accompanied me to the room (which I thought was strange after telling her not to clean), opened the door and said she wasn't sure if we wanted to keep the food - what?  She'd come in and didn't even start cleaning?  She obviously went in our room thinking we'd both left but didn't even start cleaning.  Then she started to tidy up and I kept telling her that I had paperwork to do and calls to make but she kept on doing little things like tidying up the coffee maker, etc..  Then she went up to the dresser and touched the 20 dollar bill saying "here's your money".  She did that two times so I think she wanted it as a tip but that was my luch money and I didn't appreciate her hanging around while I was working.  She was a pest and on the last morning of our stay we were zonked out.  It was only .  9:30 am and she tapped on our door with the key card, opened it up, turned on the light and closed the door without turning off the light.  The light woke me up and I couldn't get back to sleep.  I went to the front desk and they gave us and extra two hours to check out, the least they could do.  Other than the pestering maid, I loved this resort.  It was really, really nice.

17/12/09 | Link | Rating: 5.0
41. Ralph P.
Rosen Shingle Creek Resort is a beautiful facility that reminds me of the 1960's TV series "F Troop"... They entered my name into their reservation system wrong and screwed up the dates. When they sent ice to my hospitality suite, the bellman showed up with an empty ice bucket. The ice machine was broken. When I tried to book catering services for a reception in my hospitality suite, all I got was a severe run-around every time I called... I called 4 times and finally the catering manager said to me "I do not need this headache, you are on your own"... At $695 a night I am on my own? This resort is HORRIBLE!  Avoid this property at all cost, it is a very frustrating place to try and manage any events.

13/04/12 | Link | Rating: 1.0
42. Brad L.
I stayed in this hotel for a business trip to Orlando. Overall, the hotel met and exceeded expectations, though I wasn't able to try out everything like the pools, in-house restaurants/bars, or the golf course in depth.

My room was up on the 14th floor and had great high ceilings. It was quiet and the beds were pretty comfy. I was surprised at how cheap their Internet rate was, as well.

My two biggest complaints were the hikes to the self service parking lots (last thing you want to traverse after standing at a conference all day long), as well as there being no free Internet access. Hotels charging $10+ per day to get Internet access is unacceptable and is just them trying to find a way to nickel and dime their guests.

Overall, though, the hotel was good, staff was friendly, and I'll think about staying there again on a future business trip or personal vacation.

21/04/11 | Link | Rating: 3.0
43. Tiffany L.
This is luxury all the way.  This is what I strive for when I'm on vacation, I don't want to lift a finger.  If this is what you're looking for - then you would love this resort.  This is a golf resort which is why I wanted to stay here but even if you don't play its still beautiful.  The bad part of this stay was the weather but that had nothing to do with the hotel itself.  The pool, the greens, the restaurant, the lobby - all amazing!  It was packed for the holidays and festively decorated. The rooms were huge and had great views of the greens.  Soft comfortable beds.  

Only complaint, there were a bunch of kids on the floor who were up at all hours getting wasted.  Guys, we're at a golf resort in Orlando, not at Caesar's in Vegas - take it down a notch.  

I'll be back if I can afford it!

05/01/10 | Link | Rating: 5.0
44. tracey b.
From the time we made the reservation until check out out stay at The Rosen Shingle Creek has been exceptional. Excellent customer service. Beautiful accommodations. World Class views and rooms.

09/08/12 | Link | Rating: 5.0
45. Matthew C.
Great location for conferences. It's a nice hotel - and I have to say, this place has their systems and process down. Very impressive! It's nice, not over the top, but above the average hotel experience for sure. Parking is $20/day for valet and $16/day for self park, which is at least a half mile from your room. Paying for parking at a hotel like this is a rip off because it is so far away from non-hotel property that you have no option and it is designed to make you stay on property. If there wasn't a charge for parking, I would have given another star. Also, the in-room dining service is great, but the food quality is barely adequate. Overall, I wouldn't avoid the hotel if your conference is held here, but I wouldn't book it if it wasn't extra convenient.

16/05/13 | Link | Rating: 3.0
46. Nora M.
Great hotel if you get a kick butt deal online.  Definitely would not pay regular price.

Self parking is $18 and a little bit of a walk so if you've got luggage and heels to walk in, think twice and perhaps drop it all off before parking.  Valet was $20.

We stayed 1 night and reservation was for 1 king bed.  They messed that up so we had to trek all the way back down (many floors and wings) to the front counter and still wait for them to set up the keys, etc.  Read a review from Trip Advisor that the counter people at the reception were a bit incompetent.  We agree with that comment.  They didn't really know what they were doing in terms of reprogramming the keys and it took them at least 15 minutes to do that.  Don't forget they also had the time to get all that done when we called down from the room to inform them of the error.

Other than that, the staff is friendly across the board, grounds are well maintained, rooms are clean but some parts are starting to look tired.  

PROS:  
-Beautiful grounds
-Amazing pools (family, lap, adult, hot tubs)
-Friendly staff
-Great decor and ambiance
-Amazing room views facing the pools
-Pristine golf course (didn't play but it looked well manicured and a lot of people were enjoying themselves)

CONS;
-Staff seem a little clueless at the front desk (re-education of reception systems)
-Hotel cabs are $$$ (4 mile drive to Universal - they were asking $29 in the black SUVs parked out front.  FYI parking is around $15 at Universal)
-Stained towel (there should be some kind of QA for towels?)
-Shower head was completely crusted with calcium
-Shower gel toiletry was very drying.  Don't use it!

After a long night out at Universal Studios (HHN) we parked in Self Parking and a golf cart was riding around the lot (security).  Would have been nice if they had offered to drive us up to the hotel.  He was behind us in the lot and when we walked out he zoomed right by us.  That would have been going the extra step with their customers.

Would we come here again?  Yes...but not at full price.  We got our room for around $80 online with promo for free self parking, 25% off spa and 25% off golf.  We didn't check out the spa or golfing.

12/10/10 | Link | Rating: 3.0
47. Traci G.
Expensive. Employees not happy to be there. Restaurants closed on a Saturday night. You have to pay to use the fitness center!!??! And pay out the wazoo for everything. Surprised they have free running water in the bathrooms. Seemed pretentious. Unhelpful and not super friendly front desk. This place isn't as great as it may look from the outside.

19/04/12 | Link | Rating: 2.0
48. Cynthia M.
The only reason I would ever stay here is if it happened to be the location of a business convention, such as my most recent stay.

The hotel compares to other similarly priced resorts in terms of amenities, services offered and aesthetics.  My coworker nailed it on the head when he said that this resort was like a "self-serve" resort.

The rooms aren't cheap but the hotel can't even manage to give you complimentary bottled water like the Marriott.  It boasts a 3,000 sq. ft. fitness center, but then I kept my gym clothes packed when I found it cost $10 to use the gym.  

I normally treat myself to breakfast in the room, but the prices for a simple continental breakfast ($15) couldn't be justified.  

The beds were very comfortable even with the lumpy pillows.  I liked how there was a fridge in the room that I could load up with my own refreshments (no mini-bar) from home or from the 24 hour market place on the first floor.  The TV had a better selection of channels and tv guide than most other hotel televisions. I hate it when I have to flip through 20 channels to find something to watch!  So having an onscreen TV guide was a plus!

The pools were tempting.  One had lap lanes and the other was a relaxation-style pool.  Too bad I was in meetings all day.  The poolside  cafe was probably the most affordable of all the restaurants and offered a tasty selection of beverages and entrees.

Of all the resorts that I've stayed at for meetings, this one did offer great refreshments and service in the meeting rooms.

If you happen to get a great deal, then watch out because you'll have to pay for every single amenity!

23/05/10 | Link | Rating: 3.0
49. Lindsay G.
The Rosen  Shingle Creek is a decent hotel but I wish they would just include the  all the various "resort fees" and "charges" int he actual price of the hotel otherwise it just feels like continuous nickel and dime. However, the staff is really well-organized and very proper, nice and efficient. It is a little strange, however, that none of the staff was aware of where the New Year's Party they advertised was. The landscaping is gorgeous and I love the layout of the hotel and the location can't be beat.

01/01/12 | Link | Rating: 3.0
50. David P.
Just completed a two night stay and was satisfied with most aspects of the hotel.  Rooms were nice, staff was friendly and the property was extremely well maintained.  The parking situation was not favorable.  Long walk, hard to find entrance and exit , had to swipe key to leave the lot and I had to pay extra for the "privilege".

Walking path for exercise has a 1/4 mile portion that is also the employee and service entrance which is very busy in the morning.  Be prepared to dodge some cars.  Not dangerous just inconvenient for us and the employees.  They should find a better way to get through that area.

The only other drawback was that the Concierge was in a back corner and I only stumble upon her when walking around.  She was helpful but chewing gum while talking.  

Thanks.

22/10/12 | Link | Rating: 3.0
51. Vincent T.
For business travel, this is a nice hotel.  Rooms are spacious and more importantly, clean.  

Hotel itself is large, but not overly so-- you don't feel like you're walking a mile to get everywhere.

Lots of good choices to eat, but when I was there, both the steakhouse and the nice Italian place were overbooked and not taking any more diners--even just to sit at available seats at the bar.  Really?  I ended having a depressing, tasteless meal at the central "cafe," a glorified buffet.  

Also, I had to grab an early morning cab to the airport--at like 4 am.  The front desk told me there were always cabs, but when I got down there, there were only the higher charging town cars.  It was only a 10 buck premium, $45 versus the $35 for the regular cab I took there, but was annoyed that the desk wasn't more clear about what to expect.  

Overall, I would definitely stay there again.  The convention had a shuttle bus to the hotel, which made it easy to get back and for from the OCCC.

Oh-- and bring a swimsuit- pool looked gorgeous.  I could have squeezed in a a few minutes there if I had thought to bring trunks.

03/04/12 | Link | Rating: 4.0
52. Dan B.
Great service from check-in to check-out. Numerous restaurant choices and chefs were able to accomodate my vegan choices. Rooms are very clean, spacious, and quiet. The entire staff I interacted with were friendly, courteous and extremely helpful. It is far enough away from the hustle of Orlando, yet close enough for quick access to all theme parks. A fantastic visit all around.

24/06/12 | Link | Rating: 5.0
53. Michelle C.
I want to give the Rosen Shingle Creek five stars, but there were a couple things that prevent me from doing so.  First off, the food in the casual restaurant located on the lower level left much to be desired.  I ate there twice because I wasn't about to charge a $100 dinner at one of the other upscale restaurants to my company, and since the hotel is more of a compound and a mile away from anything on the outside, I had little choice.  

Also, while the rooms are clean and up-to-date for the most part, I noticed an old band-aid on the back of the armchair in my room.  Not a huge deal and probably just an oversight by housekeeping as it was on the back, but it creeped me out nonetheless.  

Everything else about the facility itself was very nice.  The pool area was massive and had plenty of chaise lounges, cabanas, coolers with cold water, towels and very clean bathrooms.  Basically, anything you could possibly need to be comfortable while hanging out by the pool.  

My absolute favorite part of the hotel was the giant bird cage in the lobby area that contained a family of finches.  I'm not sure why I fell in love with the little birds, but I'm now convinced that I must have some (when I live in a place big enough for a bird cage).  It's the little things!

05/08/08 | Link | Rating: 4.0
54. Brian D.
Nice hotel, but not elite.  Room was inexpensive at 69 per for a conference rate.  But other cost were higher then expected.

Rooms were nice, hotel looks good, like the pools and sports, plus a great nature walks.  I conference rooms were nice and comfortable.  I like the hours. Pools open late, hot food till midnight and 24 hour room service.  They were very good about keeping the water in the conference filled, which I find to be a rarity.

There are several resturants, none which were great, and all over priced.  Check out the indiviual reviews.  The conference area was too spaced out, meaning long walks, which was a problem for others.  They were forthcoming about transportation options and tried to get in other costs, like internet, including tips in bills without telling you, etc.  So watch out.

Overall, I would recommend this place, if you get a good deal and rent a car.

10/07/11 | Link | Rating: 4.0
55. Valarie G.
Rosen Shingle Creek is a decent hotel, and is overpriced like most of the others in the area.  The difference to me is how they nickel and dine you to death.  Most other high end hotels include the basics, and Rosen Shingle Creek does not and charges you for everything.  The internet is not included and there is no wireless.  The hotel gym is not included and is an extra 10$ a day if you want to use it.  To park in the parking lot is $12 a day.  The list goes on and on.  It's really not worth it when so many 4 to 5 star hotels in the same area provide all of the amenities for the same price if not less.  I was far from being wowed by this resort and nothing here made it worth the money.  Save your money and shop around.

03/10/10 | Link | Rating: 2.0
56. Nathan A.
Great resort with an above average golf course, good bars and food, and four relaxing pools. The parking prevents this from getting five stars. Its an unadvertised $16 per day which I was shocked to have to pay and it is a nightmare to get in and out of the lot.

28/09/12 | Link | Rating: 4.0
57. Nancy S.
found a room on Priceline for $55/night - was very pleased with the room.  Parking costs between $16-25 a day, sushi is silly overpriced, drinks were very expensive and the water pressure for showers was poor.

29/10/12 | Link | Rating: 4.0
58. Pasquale R.
This place is massive! Had a yearly national sales meeting here. Food is edible but buffet style (feeding 1500 people is no easy feat). It's extremely organized and the staff is abundant/friendly. The gym is not that big for a large hotel and they have a nice size pool. Be careful with the shady cab drivers outside. They are shadier than the NYC ones (at least in NY everything is documented). They quote you one price and then change it when you get there. Has nothing to do with the hotel but thought I would mention it. The hotel has a few restaurants inside, shops, cafe and more importantly a decent size bar. Prices are pricey for food (saw the menu) and drinks (had a few of those). It's not the type of place you want to stay unless it's work related (closer places to tourist sites).

14/02/11 | Link | Rating: 3.0
59. Roberto B.
This place is really nice. 3 pools to choose from.

16/10/12 | Link | Rating: 5.0
60. MIchelle I.
Amazing customer service. But the furniture in the room is a bit dated. Pillow are flat and not comfortable. However, they have a great pool area, gym and spa.

29/05/12 | Link | Rating: 3.0
61. Ateet A.
Great Hotel and venue for the conference I just attended. I typically will stay at the Gaylord in Orlando for sentimental reasons and for the simple fact that I find it to be an amazing resort. I have now learned that there is another resort in Orlando that is definitely worth considering, and it is the Rosen Shingle Creek. This is an amazing resort with very friendly and helpful staff, 4 pools and 2 hot tubs. multiple restaurants with good fod, and a nice pool bar(Cat-Tails) that gets a special shout out as the bartenders who helped me there was especially personable and chatty until my colleagues arrived from their flight. It was a great time staying here that week and will definitely be back to this place and bring others as well! Thanks Rosen for a great time and great first impression!

12/03/12 | Link | Rating: 4.0
62. Ashe H.
All hotels are not created equal.
And thank God for that :)

The place is as exquisite as it is massive! Beautifully appointed with lavish touches all around that give it a very timeless feel. Upon approaching the lush hotel grounds I felt as if I'd stumbled upon some hidden magical glen in Orlando. Close enough to see the fireworks from the theme parks in the evening, but distant enough not to hear the roar of the crowd or the bang. (less than 10 minutes from Universal) The lobby area was absolutely wonderful, busy but not crowded and the smiles on the staff weren't manufactured, more like organically grown. Which as a frequent traveler to the Orlando area I so greatly appreciated.

The rooms were spacious and I could gush line after line about the fabulous pool (clean, unpretentious, elegant). I didn't make use of the hotels wi-fi offering as did some of my fellow yelpers so I cannot comment on that, but as for the parking situation I found the pricing ($20) far more than reasonable for valet and quite the convenience. They have a spa, a wonderfully appointed little market and tons of other amenities I didn't get a chance to indulge in. But believe me when I say at the value of this hotel (less than $100) I will definitely get a chance to in the near future.

Again and again :)

Best hotel value in all Orlando area. Hands down and my first 5 star!!!!

Thank you for the restoration of faith in Orlando hotels.

12/09/11 | Link | Rating: 5.0
63. Rosalie R.
In the spirit of full disclosure I hate company junkets.  I hate them much more when they are in Orlando.  With that  "legal" out of the way, I thought the Rosen Shingle Creek did a nice job.  

The property is by no means state of the art or newly constructed in any way, but the rooms certainly didn't reflect the property's age.  They were nicely appointed and updated.  

Usually Sales Conference food is horrible, but the buffet food here was great.  Sit down dinner on the last night was not as good but the banquet wait staff was OUTSTANDING.  

To support Dan T's comment about WI FI - Internet for a 24 hour period was $12.95.  It was on my company so no big woop, but I think that's a little ridiculous.  

I agree with Wendy A's comment about the blase' front desk but the rest of the service staff was spot on.

08/01/11 | Link | Rating: 4.0
64. Leah H.
So I just checked in this morning. Kiersten on front desk was super helpful finding me a room in the same wing as my parents who are here also. Hotel room is nice - reminds me of an upscale Marriott Courtyard with the separate washroom/toilet etc. Property is beautiful with great views, very peaceful.

Pros:
Large property - I imagine it'd be great for conferences etc
Great selection of pools - family/kiddie/quiet/lap etc
Rooms are pretty good size
Quiet location (that could also be a con depending on what you're looking for!)

Cons:
Parking seems kind of pricey
The taxi/car scam - see below - regardless of whether this is a company separate from Rosen Shingle Creek they are allowing/endorsing it by allowing it to happen on their property
No wireless internet

Pool is great, lots of towels and no nonsense with towel cards like Marriott Harbor Beach for example. Great service at the pool bar - excellent margarita on the rocks.

Internet is wired in the rooms - boo - when will hotels realize that you don't want to be stuck at the desk wired to an ethernet cable? It's $9.95/day for "regular" access - seems OK. The user interface is a bit clunky but there's a help desk number to call and I was online in around 3 minutes. So no major complaints.

We're here for another 3 nights so I'll update but so far the only (Major) hiccup has been the scam with the taxis. We made a reservation for dinner at a Universal City Walk restaurants, exited hotel to find taxi. LOTS of black sedan/town cars/SUV etc waiting. I say to one of the bellmen "hi - I want to get a taxi" and he motions towards one of the SUVs. I'd read on trip advisor about the crazy costs so asked how much it would be to city walk. The SUV driver looks at me like I'm crazy and says "just $29".

I thanked him and asked the valet to call me a regular taxi. The valet also looks at me like I'm crazy and says (in a rather condescending manner) that a metered taxi will be at least $25. I know from google maps that we're talking a distance of 5 miles here and I hate feeling scammed. I reply that I'd still like him to call me a regular taxi.

Then another "driver" approaches to say he'll take us to city walk for the "metered" price of $20. At this point we're getting close to our reservation time so we get in his town car. We arrive and I give him the money and get out. We're almost on the escalator when he realizes I've given him $30 (I'm not going to stiff him on the tip - I just object to being told misinformation) and he comes running to give me his card and "please call me to pick you up".

In the interests of research we take a regular metered taxi back to the hotel after dinner. The price? $13.20. Not $20 or $25 or $29.

I'd be fine if the car service people explain that "they're there when you call or they have nicer cars or they give you free bottles of water etc etc" - whatever - but when they try to charge you $29 for a $13 taxi ride that's lame. And SHAME on Rosen Shingle Creek Resort for allowing/encouraging this practice.

13/03/11 | Link | Rating: 3.0
65. Jackie D.
Oh Shingle Creek Resort, you were very good to me this last week.
First, let me start by saying that this place is HUGE. It can be compared to a comfortable and homey version of a resort in Las Vegas.
Highlights:
1) Extremely friendly and attentive staff from the lobby, the shops, the pool, the bars, attendents, room service and even the staff in the convention center.
2) Prestinely clean grounds
3) A lap, family, kids and regular pools with a spa as well.
4) COMFY beds, flat screen TV, and huge rooms.

Why not a five star?

Ok, this property prides iteself on being eco- friendly, which is responsible and all he rage these days. BUT at what expense?
I understand recycling, smarter use of towels, new lightbulbs ect. , what really drove me CRAZY and please owners and opraters take note,
sacrificing water pressure is NOT the way to go. It took me at least 20 minutes to get the shampoo out of my hair everyday. I was on a business trip with 2 men, I was always crunched for time and seriously was annoyed at this. The sink and the shower both were the worst part about the room. One day  I almost thought sticking my head under the faucet in the tub was the only way. This is silly for such a resort.

The second annoyance was the lack of wireless, and $13 dollars a day for internet connection. I think they know the conferences and conventions they are built for are going to need the internet, and man do they bank on it. Granted they have an IT company to help with any questions which Im sure costs them part of that fee.

Overall I would recommend this resort for families and business travellers. I would highly recommend it to organizers who are looking for a place to hold a convention or conference.

Very enjoyable and comfortable.

09/05/09 | Link | Rating: 4.0
66. Justina N.
I attended a charity event at Rosen and can i say the staff from the event, were absolutely amazing!! The grounds are wonderful and the facility was super nice and clean. We had our annual Christmas in July event for a Children's cancer organization, so the food that was served was very kids friendly. Chicken fingers, mac n cheese, pizza that kind of thIng. Everything was super delicious and the catering staff was great!

If i had a event, that needed a large venue i would most definitely consider ROSEN!!!

04/10/11 | Link | Rating: 4.0
67. Alex B.
I was at Rosen Shingle Creek for a conference in September and had a great time.  The hotel is great and the staff is friendly and helpful.  I was able to enjoy the pool and the spa one day.  The massage was out of this world, it was a deep tissue massage so it wasn't exactly relaxing when I was getting it (actually uncomfortable at times) but I walked out of there feeling like jelly.  The pool was also great and the waitresses went out of there way to be helpful.  The only complaint I have is that it rained for 4 out of the 5 days I was there so I didn't get to enjoy the pool as much as I would have liked.  I guess I will have to come back to get more fun in the sun in.

22/10/13 | Link | Rating: 5.0
68. Cynthia C.
Overall a very comfortable experience.  

Beds were nice and firm w/crisp linens.
Granite sink and separate toilet/tub area.  
Flat screen TV and big screens on the phones.
Robes and EMPTY fridges in the room.
Cheap self-parking @ $8/day.
Great 24hr marketplace stocked with a full deli & snacks.
Buffet lunch at Cafe Osceola was reasonable, $15/pp.
Many conference rooms with high technology capabilities and a good mic system.
Round the clock security walking the grounds.
Beautifully manicured lawns, immaculate golf course, & pool area.
Situated nicely by the freeway & Disney resorts.

15/07/07 | Link | Rating: 4.0
69. Mark S.
We stayed at the Rosen Shingle Creek Resort on August 13th, having traveled over from Tampa to do some tax free shopping in Orlando. The location is pretty close to perfect. We go to 3 malls in Orlando, the Premium Mall on N. I-Drive, the one on South I-Drive and the Florida Mall on OBT and Sandlake. The Rose in under 15 minutes to each and there are expressway or back road options to help you avoid some of the traffic.

The hotel itself is beautiful. Wonderful grounds, great pool area and, since it's a convention hotel, there are several restaurants and bars to choose from right on property. The staff wasexcellent, and the PRICE we got on Priceline by bidding was AMAZING! We paid just $50 for the room. It had a king bed, flat screen tv and was quite roomy and comfortable. The view on the 11th floor was really pretty as well.

The 2 BIG complaints I have are:

1. Parking is $12/night - AND that applies to everyone. We were going to have my daughter come and meet us at the hotel, then leave for the mall, but at $12 that would have been pretty silly.
2. Internet Charge of $10 - forget it. This is just a incredible nuisance to me..so I just used my phone.

14/08/11 | Link | Rating: 3.0
70. Bettina T.
This place never ceases to amaze me with its top notch service and beautiful facility. They are constantly cleaning and beautifying this place.

07/09/11 | Link | Rating: 5.0
71. Alex F.
We stayed here using Priceline negotiator for two nights totaling $174 (+15 a night self parking). My family (wife & three girls 7,6,1) and I loved it for the price.  Our room was nice; it had a safe & mini fridge.  Wifi was $10 a day (lame) but the pool area was great.  The only downside was the hike from the parking lot and some of the valet were rude when we loaded our car as we left.  Overall our stay was great, the staff was friendly, and we would definitely stay here again.  

5 min to Seaworld
10-15 min to Universal
20 min to Disney (depends on I-4 traffic)

11/04/12 | Link | Rating: 4.0
72. Skip S.
We were supposed to attend an event sponsored by a friend's company at 7pm on 5-3-2012.  We arrived a bit early as I hadn't been there before.  The guard at the gate didn't have a clue about the event.  We asked about parking and he just pointed (not an auspicious start!). We got to another security guard and asked where to park, he again pointed and said 'at the end'.  Ok, we drove down a long road and saw a lot of parking but no entrance besides a secured gate.  We got the the end and there was an OPEN lot with lots of room; terrific!  Not so fast.  We parked then some jerk in a black shirt came running up and yelling and screaming that we couldn't park there as it was for 'valet overflow'.  No sign, just an open lot!

Well ok, we went all the way back to the security guard and asked again.  He pointed us right back to where we had been.  I said we got chased out and he just looked puzzled!  I asked again and he said to go to the security gate and get a ticket.  Ok, but I asked how much parking would cost and he said $16.00!!!  For an hour meeting where people would be trying to sell us something? I don't think so.  These guys at the Rosen are dumber than posts and to pay that much for parking for a meeting, you must be mad!

I will never attend or recommend a Rosen anything.  They have no clue what they are doing and seem to just want to rip you off for SELF PARKING!  God forbid we would have tried the valet.  If it cost $16 to self park, valet would probably be $40 or more.

No thanks Rosen!

Skip Stein
Management Systems Consulting, Inc.!
Orlando, Florida

03/05/12 | Link | Rating: 1.0
73. Debbie F.
Stayed here for a work conference. Beautiful, clean resort with a decent selection of restaurants within the resort.

16/11/13 | Link | Rating: 4.0
74. Joan G.
It seems silly to list my complaints by number, but there are so many that I can't keep them straight otherwise:

1. I reserved a king bed but when I got to my room there were two doubles or queens. My bags were not at the room either, even though I had checked in an hour before and the desk agent took my bag check and said she would take care of the bags. I trekked back down to the desk and asked about the bed. The agent (the same one who checked me in, who should have told me about the bed switch while checking in) said, "we NEVER guarantee beds".  When I asked if that meant that a family that needed two beds may have gotten a king she said, "absolutely". She offered to have my room switched the next day and call me when the new room was ready.

2. The next morning I was up early because I was at the hotel for a conference, which was a good thing because an incredibly loud noise started blaring from the plumbing in the shower (it was clearly coming from behind an access panel in the tile). I was glad to be leaving the room.

3. I never got a phone call about the room. By 8 pm that evening I went to the desk and asked about my room. The agent had to ask someone else what to do and he finally told me that housekeeping was supposed to call about my room and never did. I had to get the bell stand to move the bags myself to my new room.

4. The day after I moved into my new room the room phones went out. I was trying to call the spa to book an appointment and had to finally use my cell phone.  When I called the operator I told her I needed two things - someone to fix my room phones and a connection to the spa. She never asked for my room and just connected me to the spa, so I had to call back again. I told the next operator I needed my room phones repaired and she agreed to send someone right away. I waited an hour and 1/2 and no one came, so I called again (on my cell phone, remember). This time the operator connected me to the IT department. I told the man who answered that I needed my room phones fixed. He asked me what hotel I was calling from. I said I was at the Rosen Shingle Creek and he didn't seem to believe me. He said I was calling from the wrong area code (my cell phone is from Michigan). Hey, this is a hotel! People stay here from all over and I have no room phone!  He finally accepted that answer and came to fix my phones.

5. When the IT man came to fix my phones I asked him if there was any way to boost the WiFi signal, which had been poor and intermittent in both rooms. He said that a better WiFi signal "wasn't happening". He told me to go to the lobby and work, which is exactly what I had to do - for about 4 hours. There was NO WiFi in the conference area at all. Many of the conference attendees complained about this, which is a shame in this day and age.

6. I ate in the Cafe Osceola several times. I ordered the same breakfast every single day, and each day it looked totally different when it arrived, although it was perfectly edible each time.  I ate dinner twice and the second time I ordered the same Cobb salad because I had liked it the first time. The second  salad was totally different with different ingredients than the first, and I dressing that was so vinegar-y that it was almost inedible.

7. Parking was hugely expensive, even though they have a large property with tons of parking. I've paid less to park at a hotel in downtown Chicago.

8. The hotel was incredibly cold the entire time. I rarely get cold like I was at this conference. One conference attendee complained during a session and was told "it's the computers", as if computers program themselves.

The facility is truly gorgeous, though, and it is certainly convenient for a convention/conference hotel, because everything is onsite. I don't think I would come back on my own, though.

I did fill out an online survey and was contacted by a manager about the issues. He claims that he spoke with several employees about the issues and offered me a free weekend. I generally only travel for business so I am not sure I will accept their offer. Especially if there is no WiFi. ;-)

03/09/12 | Link | Rating: 1.0
75. Tom P.
Had a conference here staid in a nice room and restaurants are great. Had a great pool area as well.  Great Hotel  The staff was great too :)

21/05/13 | Link | Rating: 5.0
76. Jennifer S.
This a beautiful place what a great hotel. It was very conveniently located to Universal, Sea World and a night life. The room had a great view with lots of space - I love that they had robes in the room. Oh and the bed was comfortable - this is a feature I wish more reviews mentioned.

Besides the peaceful stay the grounds are beautiful and the Italian restaurant was amazing. Great wine list!

I would stay here again if I had to go back to Orlando especially for business.

29/05/12 | Link | Rating: 4.0
77. Nadia L.
This hotel is amazing.

1. It is beautiful
2. It is affordable
3. Rooms are amazing/amazing views
4. Food is great
5. Service is great!
6. Parking is kind of a pain since it is far and not a lot of spots.

28/03/12 | Link | Rating: 5.0
78. Carmen Olivia M.
I really want to give it 2.5 stars but I'll round up. The hotel is very nice, clean, and friendly. So it's okay. People weren't over the top friendly. It almost seemed kind of fake. Everything here is beyond expensive so be prepared to dish it out. Like parking is $16 a day! Or $21 for Valet a day, don't forget the tip! That's like $55 in parking alone for a 2 night stay!!! There are 3 pools but they're just plain. I wish there'd be some cool water falls or something. $122 to play golf (extra set of balls and club rental) only to be told that the maintenance ppl were complaining about us because we kept catching up to them and we needed to slow down. So the people working in the hotel were complaining about the guests...that was just too funny. The location is great though! I just thought that for the money you dish out it could be better. Also our room did not cool very well. We had the ac down to 60 and I still had to sleep without covers.

14/08/13 | Link | Rating: 3.0
79. Josh S.
We're down here for the American Youth Football National Championships (December '12) with the Central Mass 8th Grade All-Star team and are thoroughly impressed with the accommodations. The entire facility is decadent and the staff is friendly and helpful.

01/12/12 | Link | Rating: 5.0
80. Matt H.
Stayed here for a week during a convention. Always friendly employees looking for ways to make your stay better. The parking is a little steep, and they will get you with the extra fees, but if you know going into it, you cant beat the place!

21/02/12 | Link | Rating: 4.0
81. Josh D.
Stayed there for a family gala event and I just have to say: once you book your stay at the Rosen Shingle Creek, there is really no need to go anywhere else! Plenty of shopping, dining and entertainment options all within walking distance either in the hotel itself or on the hotel grounds. We stayed there for one night over a weekend and it was a great experience. The rooms were comfortable and roomy. The concierge lounge (available for an additional fee) was a great place to wind down at night and an even better place to start your day with a cup of coffee and continental breakfast. My family and I took advantage of the shops, arcade, and especially the restaurants. After our night, we stayed on hotel grounds for a while and enjoyed lunch at the Osceola Cafe. All I have to say is wow. Just wow. What an incredible spread of food for lunch. So many different options from salads to sandwiches and even hot food such as BBQ chicken and macaroni and cheese. The desserts were mediocre, but the lunch more than made up for them. If you're looking for an amazing place to stay while visiting the Orlando area, Rosen Shingle Creek should definitely be considered.

09/11/13 | Link | Rating: 5.0
82. Randy A.
Overpriced, upscale, pleasant but generic looking convention property. They have nice amenities for families accompanying meeting attendees such as two pools, a nature trail and proximity to the amusement parks.

Be careful, because they will a-la-carte you to death at this property. $12/ day for Wi-Fi. $10/ day for health club membership. $12/ day for SELF- parking. They are counting on meeting attendees to not have a car and be forced to pay the outrageous prices such as the $10 sandwiches.

Since I like to stay in shape I always look at the gym. It's above average and sufficient if your not a serious weight lifter and stick primarily with cardio. But not worth the $10/ day in my opinion.  But then again I had a rental car and my national chain gym wasn't too far away so I had options. If you don't, then go ahead and workout here... it's better than just becoming a fat-ass.

They probably offer meeting planners a great deal to bring their conventions here because it's obvious they get their profits on the backs of the indiviual expense accounts from corporate guests.

04/05/10 | Link | Rating: 2.0
83. Caroline A.
I'm giving it four stars.

The good:
+ The hotel is big, bright and beautiful.
+ Rooms are spacious and clean.
+ Modern amenities.
+ Impeccable service.
+ Easily accessible business center with helpful staff.
+ Tons of food options and outdoor seating areas.
+ Small but decent gym.
+ There was a small refrigerator in my room.
+ Large magnifying mirror in the bathroom.
+ Things I saw but didn't enjoy: a pool, hot tub, spa, golf course, volleyball, tennis courts, jogging path.
+ Lastly, the beds here are SO comfortable. I slept like a baby.

The Bad:
+ It's almost too big and easy to get lost.
+ The design is a little commercial.
+ Bath towels are a little on the small side. And I am a small person.
+ $10 a day for internet connection. Seriously... this still goes on??

I'd definitely stay here again... especially if I was a golfer.

11/03/10 | Link | Rating: 4.0
84. David C.
Beautiful resort. The stairways were super creepy like I thought I would be murdered.

18/05/13 | Link | Rating: 4.0
85. Steve M.
I stayed here for my daughter's cheerleading competition.  Qualifiers - Didn't eat, swim, golf or use the internet.  My impressions; The place is enormous.  The hotel is separated from the convention area by a long area flanked by restaurants (including a Starbuck) and the obligatory gift shop.  The hotel is very well kept up and the staff was exceedingly friendly.  I'm sure having a thousand cheerleaders isn't easy on them but the staff were all well trained and very courteous - from the guard at the gate coming and going to the parking lot attendant.  The rooms are very well appointed and the amenities are an upgrade from those normally distributed. The rooms were well insulated.  We were on the 2nd floor which is the same floor as the lobby.  Normally I like to be at the top but this actually worked out well since I didn't have to wait for the elevator.  Our room (two beds) was sufficiently large and in great shape.  Toilet\shower is separate room from the sink\mirror which is in the main room but around the corner.  We didn't swim but it looked like the pool areas were large and nice.  Parking is $16 per day and it can be a 5-15 minute walk to the lobby from the parking lot depending on how crowded it is.  You can make most of the walk indoors if the convention area doors are open.  They do have valet parking.  Internet is $9.99.  The charges for parking and internet are the only reasons I didn't give it 5 stars. My only other suggestion is better policing of the way people park in the parking lot.  Idiots were parking every which way and where there were not spots.  Not the hotel's fault but made for issues trying to navigate the lot.  There is a Publix and a couple restaurants right across the street (it's a hike so you would probably have to drive - the drive from the road to the hotel  is 1/3 mile.  The drive to Disney was about 20-25 minutes (depending on traffic of course).  The drive to Universal is about 10-15 minutes.   All in all I would recommend this property highly if you're looking for upscale accommodations in Orlando.  I don't know what it's like in the summer but it's so large I can't imagine it getting too claustrophobic.

05/01/14 | Link | Rating: 4.0
86. Pete T.
First off, what kind of fool lets people have late checkout on a Friday when TWO big groups were coming in. VERY inconvenient as our first sessions started at two, we arrived around noon, couldn't check in, people were STILL IN OUR ROOM past normal check in time. Then I LEAVE TWO Cell phone numbers to call when our room is ready. 4:30 room is ready. No calls. No notice at all till I ask at 5:30 p.m. if room is ready. Front Desk group is pleasant and clean in appearance, but know LITTLE about operation and seem very poorly trained. TWO DAYS maid didn't service our room. Sure, wife was in there with DND tag in door in morning, but went to pool in afternoon and she didn't check back. Overall, this shows that AAA's diamond ratings are seriously inaccurate. Your resort is beautifully, but very poorly managed.

Got blank stare every time. Tried to ask maid in hallway for towels to make up for two days of no towels. She just looked at me. OK, so maybe she's Jamaican but learn enough English to do your job.

AVOID!

25/07/12 | Link | Rating: 1.0
87. Jeanette H.
I travel for work so hotels start to look alike and blur together. However, the Rosen Shingle Creek has left a long lasting impression on me! I am in love with the property. I stayed at the Rosen Shingle for a week in mid-May for a conference.

The hotel and convention center/meeting spaces are connected which was great because the week I was there the Sunshine State wasn't so sunshiny. I think the space could hold just about any type of conference or meeting. So many rooms. I worked with the staff for two private events and everything was perfect. Each staff member I met was willing to go above and beyond and in some instances did.

I LOVED my room. I was on the 14th floor (top floor) with golf course view. It was great. Make sure you bring your walking shoes because it is quite a hike from the convention center to the hotel room spaces.

I ate at several of the dining establishments on the property because there really is nothing close by other than the Publix across the street.
1. Cala Bella Italian Restaurant: It is pricey but we had a company event here so it was not on my tab. The San Giovanni Chicken Cutlets were amazing!! The best chicken I have ever had. Also the Mozzarella Stuffed Meatballs did not disappoint either.
2. Cafe Osceola: Slow service and decent food. I couldn't get over how slow the service was. Also, I don't like that they use one-time miniature condiment bottles. It seems like a waste.
3. 18th Street Monroe Market (think that's the name): Great place for breakfast!! Love the asiago bagel with egg and sausage! Also the ice creamery on the lower level is the perfect cure for a sweet tooth.
4. Smooth Java: I was skeptical because it is one of those places that proudly brews Starbucks which is very different from an actual Starbucks. However, I was not disappointed. They had iced coffees and the white mocha syrup so I was on happy gal!

Two cons:
1. The package room is not staffed and I had a difficult time working with someone over the phone to locate my package. One would think the package room was where packages would go.
2. Parking is $16/day...ouch ouch. You do get in/out privileges with your room key. Also, it is quite the hike to/from the hotel and parking lot.
Parking is pricey and its a nice walk to the parking lot

19/05/12 | Link | Rating: 5.0
88. Dave F.
This place is huge and for whatever reason, I was upgraded on check-in to this massive 2 room suite with 2 bathrooms, about 1800 sq feet. For a giant resort spot, the service was excellent. The giant rooms were nice and the access to their concierge suite for free breakfast with wifi was excellent.

But, Why no wifi in the rooms?

Went running twice and decided to follow their hokie little trail which led my about 3 miles around the huge stadium sized or truck stop parking lot. Around the employee parking the path creates a Y and I elect to go for the "Nature trail". Running past a pond, I'm wondering what the nature is. I make a corner and am headed toward the freeway. There's a sign: "Proceed at your own risk. Alligators and poisonous snakes". Needless to say, I did a 180 and sprinted back toward the hotel. :-)

I finished the loop and it was a little less than 5 miles. Nice hotel, but you should definitely rent a car. I did not, and there's literally nothing near this property (in walking distance).

Great meeting rooms. We had a 2500 person event and the hotel handled us and a second event simultaneously.

18/12/10 | Link | Rating: 4.0
89. Eric V.
Scored a ridiculously good deal here thanks to priceline and couldn't have been happier.  The resort was huge, clean, and beautifully maintained to the point where I almost felt guilty for having such a low room rate.  It also has just about every amenity one could need from tennis courts and a championship golf course to pools, spas, and restaurants (although we didn't personally dine there during our stay).  Double Queen accommodations are some of the most spacious I've ever seen for a standard room and easily accommodate four adults, as long as you don't mind sharing beds.  One thing to note, our special room rate did limit free access to some amenities such as the gym but they were still available on a pay per visit basis.  

As some reviews have mentioned, the self park lot can be a bit of a walk from the lobby.  If you really can't stand walking outdoors then you can usually find your way inside through the doors by the conference rooms.  This gets you a nice stroll under the three story tall vaulted ceilings of the resort's interior.  I actually found the walk to be quite relaxing.  Besides, when it's winter in Chicago can I really complain about walking for a few minutes in warm Orlando temperatures?  Me thinks not.

21/02/12 | Link | Rating: 4.0
90. Jaime C.
Awesome resort, love the property and they offer excellent service...

07/08/13 | Link | Rating: 5.0
91. Michael Z.
This Resort was just absolutely awesome to stay at. Wonderful friendly staff at every department. The hotel is immaculately clean and the rooms wonderful. The grounds are also very clean and well-manicured. DJ At the pool was incredible how she mixed different genres making every age group happy. The pool bar was great and the service very friendly. We went for a fancy steak dinner at the Land Remembered Steakhouse and it was outstanding, one of the best  and I dine out 4 times a week. My only negatives would be that we stayed at the Resort when occupancy was low so they didn't open all the restaurants on the property which somewhat irked me as I wanted to stay on property the entire visit. The other was that I stayed there in September and was billed $250 on Jan 1st for some reason. I had to call and ask why and they said my folio was lost in September and they billed it out now. Little fishy and I have my accounting dept verifying.

03/01/14 | Link | Rating: 4.0
92. Kathy O.
Fantastic hotel for the money.  Excellent staff, room service and overall very pleasant place to stay.  Only complaint is internet kept dropping so hopefully they upgrade their network soon.

02/07/13 | Link | Rating: 5.0
93. L L.
This place has an impressive entrance with classic architecture.   The hotel and the their own convention center are connected and great when the weather is nasty outside.   The place includes many restaurants and eatery choices that I never had to use my rental car for the duration of my stay (one work week).  

One thing that I didn't understand and disliked was the pricy $16 per day self parking fee.   This is not New York city and the walk from the parking lots to the hotel / convention center entrance is a long hike - especially when you are caught in those sudden / unexpected soaking showers in FL.   Not worth it at all...

18/05/12 | Link | Rating: 4.0
94. Tong J.
What I love about Rosen Shingle Creek are the size of the room and the location.

The room we stayed was big enough for two queen size beds.  I liked that the shower and toilette were separated from vanity area.  

Good location.  Three to five minutes drive to International drive.  Ten to fifteen minutes to Millennium Mall.  Eight to ten minutes to Sand Lake road.  Fifteen minutes from Premium Outlet Mall on Vineland avenue.

Beautiful landscape.  Surrounded by the greens, this ginormous hotel is the perfect place, if you want to stay clear from the craziness of  International Drive and  theme parks.

15/12/10 | Link | Rating: 4.0
95. Laura D.
Very clean, competent resort; great for business conferences.  I stayed at the Shingle for a large company conference also held here.  Everything I saw (rooms, restaurants, conference centers) was very clean, new, and looked nice.

Since it was company sponsored, the price of the room was a non-issue, but the other services and restaurants seemed a little pricey.  My turkey sandwich from their 24-hour store and deli, Market 31, was tasty but cost $8.  The resort provides their own cabs, and it was $30 for a 10 minute ride.

The in-room internet connection was free which was great, but at certain times would lose connection seemingly every 5 minutes.  Other times of day it wasn't a problem.  I appreciated the speedy elevators and never waited more than 30 seconds.

I agree with Michelle - the finches were adorable!  At first I expected the cages to contain large birds like parrots, and thought they were empty.  The next day I realized they contained the tiny finches.  So fun to watch!

I don't know that I'd go out of my way to stay here on vacation, but I wouldn't hesitate to attend another conference or company trip here.

08/11/10 | Link | Rating: 4.0
96. Makena K.
Love.Love.Love this resort.  I  will be coming back again and again as long as I get it for a bargain price.  Let's just say that we NEVER minded paying $20 per night for valet plus tip in this hotel because we've always gotten the room for such a bargain...ok, enough of this.  Here are the other reasons why I love this hotel:

1.  It has 4 or 5 pools (can't remember exactly). We love the adult pool at night and use the zero-entry pool during the day (good for kids).
2.  Spa has sPecials (love that!)...not sure if that is always the case though.
3.  The Market is open even after midnight forLiquor, Midnight snacks or dessert run.
4.  Love to visit during slow seasons.  It is  an enormous hotel, so it's very nice and peaceful during these times. You feel like you are one of 5 people there.  Love that!
5.  Friendly service, lots of amenities, close to EVERTHING, but tucked away enough that you feel peace as soon as you exit  the main highway.  It almost feel like you're not in crazy Orlando.
6.  Beautiful sunrises over the pool and golf course...Yes, your backyard is the vast pool area and the golf course.

We only pay extra for the valet parking once we get there.  We have smart phones, so we don't need their WIFI access.  If your really want to work out while you're on vacay, the hotel grounds is HUGE enough...so jog and save your gym upcharge.

Fantastic stays!! Didn't even want to write a review to give away our hidden gem at first.

26/02/11 | Link | Rating: 4.0
97. Piper D.
Nice hotel, great location. Great space and beautiful views of my hometown.
Got a great deal on the room, too. Close to a new Publix and I-Drive. Convenient to all the theme parks.

The jacuzzi was too cold, though, and the parking fee was outrageous, but Orlando is my hometown and I worked in the tourist industry long enough to get around all those stupid fees. The shops were ridiculously marked up considering the convenience of Publix. Walking there is no big.

Beds were too hard. My back was not happy the next day. Three stars because the most important part of a hotel is the quality of sleep. The pillows were crap.

We go home a lot and stay in a lot of hotels. I'd pick the Peabody over Rosen Shingle Creek.

29/06/12 | Link | Rating: 3.0
98. Jacob P.
I was here for a seminar over the weekend last weekend. This place is beautiful. It is definitely ideal for seminar/convention type stuff. The beds were not the most comfortable though. We never heard anyone in the next room, so the noise level was nice. The food in the cafes, and mini grocery store were really good, so you do not have to leave the Shingle once you arrive. They had golf for recreation. We did not get to play. The pools were really cool, 3 of them, 1 for elderly people(quiet), 1 for younger crowd, and 1 for im not sure what. Overall, it was expensive if you were just staying here to go to Disney, but would definitely make you feel free of all the crowds if you stayed here.

Oh yeah, they have a Starbucks coffee shop in the hotel, that never stops, as in there is always a line to get coffee there ,especially if there are seminars or conventions going on.

I could not ever get the wifi to work on my pc, so this is an issue. Im not sure if it is free or if you have to pay for it, but I could never even find the connection.

31/08/12 | Link | Rating: 4.0
99. Jim R.
Here for a huge convention (2500 people) so we had big group meals and huge auditorium style presentations.  The staff here went out of its way to be friendly, courteous and professional.  The food was pretty good too - despite having to cook for such a large group.  Most of the meals were buffet and they always had plenty of lines and staff to direct you so you with their never being more than 4-5 people ahead in line - a real trick.

As for the rooms, they are clean, pretty large  and  well appointed.  I stayed on the top floor (14) and those rooms have extra high ceilings which made the room feel even roomier.  The pillows could be a little softer but you can't have everything.

This is a massive property that caters to large conventions.

22/05/11 | Link | Rating: 4.0
100. Stormforger D.
Stayed here for a conference.  It is a nice facility with good places to eat, and a nice pool area.  I don't know that I would ever stay here if I were going to Florida/Disney with my family.  For the money we would rather stay right on Disney property.  But, for conferences, it is nice.

09/09/13 | Link | Rating: 4.0
101. Jackie S.
The best part about Rosen Shingle Creek? Once you are here, you don't have to leave. They have all the amenities that you could ever hope for; restaurants, market, spa, golfing, swimming, and lots more.

I booked my reservation online for a weekend getaway - my fiance and I had just gotten engaged and we wanted to do something fun for the weekend. We absolutely enjoyed our self. But, as always, there are a few issues. Upon arrival, we were informed that if we parked our car ourselves, we had to pay for parking ($8 a day and that it would be charged to the room, which isn't a big deal, but I figured hmm.. if I'm having to park half a mile away, why should I have to pay?)

The check in process was easy- because I had booked online, I received a voucher for a discounted rate for golfing. However, I'm not a golfer, but, the greens looked amazing.

Our room was absolutely beautiful - I had booked a king bed and it was really comfortable. The bathroom was really clean and was fully stocked (towels, soaps, etc).

The only downside, the room was colder then the arctic circle. I called the front desk to inquire about getting a blanket/comforter for the bed. The agent that I spoke with said that "during the summer, we only offer summer linen, which means sheets." The fix? She sent someone up with more sheets..

Will I return to this hotel in the future? Sure. But I will bring my own blanket if its during the summer.

15/09/12 | Link | Rating: 3.0
102. Tim F.
Love it!  The rooms are nice, the beds are beyond comfortable and the hotel is absolutely beautiful.

However, this is definitely a business or convention hotel, first and foremost.  For families with multiple kids or very young ones , the long trek from the self park (they do have a shuttle) to the elevator and to the room will be a hassle.  Also, the hotel, since it caters to the convention set, had a large concentration of inebriated patrons....at least at our visit. Also, there is a per diem charge for the wifi access in the rooms.

However, despite these very minor complaints, I would gladly stay here again.

06/04/11 | Link | Rating: 4.0
103. Jen W.
I was here for a convention and had the best time. The bar is fun, the pools are beautiful and they let me check out late (which was necessary after a solid night at the bar).

05/08/13 | Link | Rating: 5.0
104. Alan S.
Troy S.,  please understand that charging guests by the day for Internet access in their rooms is similar to a pay toilet. It's gaudy, greedy, reflects horrible taste and -- worst of all -- is exploitative of your guests.

In fact, everything about this "hotel" (let's be honest, it's a convention center that moonlights as a hotel) screams "exploit." It was designed to put guests on an island where everything from a can of Pringles to shabby supermarket wine gets a minimum 30% markup over retail. It's kind of like being an NFL game.

The only way in a 1/3-mile driveway, so if you want anything offsite you have to cab it ($) unless you rented a car, in which case you have to self-park for $ 16.day . And the lot isn't very close to the hotel.

The aesthetic of the place screams "HUGE" in a cheesy sort of fashion. It's very cavernous, but not very interesting. It seems like a giant facade. Help was great -- except for one front desk person who seemed too pretentious to smile.

Rooms are fine, but nothing special. The shampoo, soap, towels, coffee, etc., are all Best Western grade.We paid A LOT more than someone would pay to stay at a Best Western, though.  My ironing board was dirty. And if you want Internet in your room, you have to stick a wire in your computer and pay $10 every 24 hours. They don't even have in-room wireless, but they make you pay. TV was standard definition.  

All of this works for them, though, because they do conventions and cater to people who are just throwing everything on a company tab. Food at the steakhouse was fantastic, but I'd hate to think of how much it cost.

Why anyone would want to vacation here is beyond me. It seemed like it was in the middle of nowhere and they'll nickel-dime a vacationer to death.

05/04/12 | Link | Rating: 1.0
105. Andrew P.
I have stayed here twice for a conference, both times I left very impressed.  Since the room rate for the conference was comped, I can't speak much on prices, but I'm sure it isn't cheap.  The hotel is beautiful, inside and out - from the lobby, to the rooms, the pools, even the conference area.  They have both valet and self-parking available although the self-parking isn't cheap, and there can be quite a hike involved.  The rooms were very new comfortable.  Beds were great, and the nice flat-screen TVs are certainly a plus.  They also give you a mini-fridge to use as you wish.  The room was nice and quiet as well.  The location is decent as well... close enough to all the attractions, but far enough away so you don't deal with a bunch of traffic and noise.

My only real complaints are the self-parking prices, and also the front desk service.  When I went to check in, they seemed to busy doing other things... I almost felt like I was disturbing them. They were cold and rude - not really what you would expect from such a nice looking hotel.  

Otherwise, it was a pretty pleasant experience.  Given the opportunity, I would definitely stay here again.

11/10/12 | Link | Rating: 4.0
106. Lauren L.
very very nice.  
The rooms are pretty spacious, I might say!
The last time I was here, this place wasn't built yet.  The golf course is quite nice BTW.

Staff is courteous and for a convention, this is pretty grand.

I was here for a convention and dinner and stuff.

Well catered services and if there was one thing I'll remember about this was my friends room which had a max capacity of 78 people.  Now that's a big hotel room!

There is a market place that is open 24 hours and guest shops and spa.

I'd come back in a heartbeat.

The last time I was in Florida, I slummed it in cheap motels like the ones you see in CSI Miami.

This was first class baby.

06/05/11 | Link | Rating: 5.0
107. John H.
Came here for a conference in 2011 and enjoyed it so much brought the family back for vacation in 2012. Wonderful hotel and staff who make you feel welcome. I do however recommend you request a room near the elevators or you could end up making a journey of epic proportions! The place is huge! The only issue we had was with some other guests who were in some sort of discount web site and were staying there on a budget. Folks this really isn't a low budget motel. Have some class or go stay at the Econolodge near the truck stop.

The pools are great and the grounds are spectacular. The restaurant selections are awesome and have a wide variety. My kids loved this place more than the Disney resort we stayed in later in the week.

It speaks volumes when the only complaint you have about a place is some of the other guests! Great job Rosen Shingle Creek! We will be back soon.

22/03/13 | Link | Rating: 5.0
108. Julie M.
Beautiful hotel and smiling faces!

14/07/13 | Link | Rating: 4.0
109. yum e.
We had a great weekend getaway here with a stay-and-play package for 1 night room and one round of golf for under $200.  Reception and bar staff were courteous and helpful, rooms were elegant and clean.  We were on the 11th floor with a great view of the golf course and surrounding trees with the buildings in the distance.  Feels like a secluded escape, everything was top notch.

11/09/13 | Link | Rating: 5.0
110. Justin M.
I wish that I didn't have to work quite so much while at this property. It is much nicer than the other two Rosen properties. Ask for a higher floor so you can get a good view. There aren't any tall buildings really close so you will have a good view. Myself and my coworkers visited every restaurant except the sushi one and they all had great food offerings. There is a Publix across the street and a fridge in the room which is always nice too.

10/11/12 | Link | Rating: 4.0
111. Mollie M.
I stayed here for a conference... my room was wonderful with a beautiful view, the bathroom was large, the hotel is beautiful, service was great, and the restaurants are delicious! Tobias Flats was my favorite restaurant in the hotel... the food was GREAT! And the conference part was great too... we had breakfast & lunch at the hotel during the conference, and the food was good & staff was on top of replenishing the buffet and serving beverages. Plus they had snacks during the day; everything was very convenient and nice!  The hotel offered a great atmosphere for the conference.

19/11/13 | Link | Rating: 5.0
112. Jennie B.
1. Grand entrance- feels like a Las Vegas hotel.Not overly decorated (kind of empty actually) but BIG. Nice smell, too.

2. Rooms are very pretty. Beautiful trimmed headboards and chest of drawers.

3. Bathroom clean and drain didn't fill up--which is always a bonus in hotels.

4. Beds are not that comfy. Pillows need improvement. If you can bring your own, do.

5. Service all around is phenomenal- top notch.

6. Food is very good.  However the salmon is not 100% fresh.. But then again this is Orlando, not an island with access to daily fresh fish so don't expect it.  I know that sounds like a lame excuse, but really it's just a matter of having realistic expectations.

7. Sand volleyball court was wonderful!

8. Valet costs $21.00 per day. Self park $16.00.  I will never like this at any hotel, but I understand hotels need to make money.

9.  This hotel is located very conveniently to the convention center (Orange County) and Universal Blvd with lots of restaurants.

10. The Market is INCREDIBLE! It is open 24 hours/day and has everything--prepared foods and desserts, wine, beer, liquor, toiletries, packaged goods--everything!

I would definitely return--especially with the $55/night hotwire.com rate I got!

20/11/12 | Link | Rating: 4.0
113. Matthew N.
Stayed here for 4 nights for a friends wedding in Orlando. Things didn't get off to a great start here. We tried to check in, but were told that maintenance was being done in our room and it wouldn't be ready for 30 minutes. The young lady said to just come back in 30 minutes. Nevermind we had been traveling all day and were still lugging around our heavy suitcases. There was no offer to watch our suitcases behind the front desk. She didn't make it clear where the many restaurants in the resort were either. It would have been nice if she took a few minute to inform us or give us a map. Its very poor service to tell two weary travelers, "Your room isn't ready yet, please come back in 30 minutes, okay thanks bye"

Things improved a bit when we got to our room and then found the pool area.  Even the standard rooms are very spacious and comfortable. Everything is very modern and clean.  The bathroom sink area is very spacious with lots of countertop space. Our room also had a small fridge which kept some drinks cold for us.

There are 3 pools with lots of space, chairs, & umbrellas.  There is a poolside bar & grill called Cat Tails that sends servers out to take your food and drink order poolside. This was great and its what bumps this up to a 4 star rating. The beer, pina coladas, and food is all excellent here. The fish tacos, shrimp po boy, and burger are all delicious.

Other positives
-There is a market on the bottom floor which has everything you could possibly imagine such as food, drink, beer, toiletries, etc..
-There is a buffet restaurant, fine dining Italian restaurant, fine dining steak restaurant, Mexican restaurant, flatbread pizza restaurant, sushi restaurant, starbucks coffee, and lounge/bar all on the premises.
-Beautiful golf course
-1.5 mile running/walking trail

Negatives
-Front desk service (see above)
-Air conditioning in our room wasn't very powerful, sometimes I wasn't sure it was working
-Self parking $16/day and $8 for hotel guests, which seems ridiculous. The resort is all by itself off Universal Blvd, so its not like you have other parking options. There isn't sufficient communication on how coming and going works for hotel guests either. Found out by trial and error.
-It was a LONG walk from the elevator on one end of the building to our room on the other side

In summary, a very nice resort near all the Orlando theme parks with plenty to keep you entertained.

08/04/13 | Link | Rating: 4.0
114. Kim R.
I love this place. Everyone is so friendly and everything is so clean. We had custom chocolates in our room reflecting the conference we were attending. There are restaurants for any craving you might have and honestly you could stay an entire week without leaving and you would never feel cooped up. This resort is like a tiny town.

13/11/13 | Link | Rating: 5.0
115. Martin S.
Loved this place! So close to everything Orlando yet feels so far away from it all! The way the staff treated us you would have thought there was no one else here. More than a dozen restaurants to suit every taste, three large pools and gorgeous grounds. Something else that matters... the Rosen family is extremely generous in giving back. Sponsoring a number of community programs. Also extremely environmentally conscious plus dogs are welcome!  Can't wait to come back!

(Tip) Ask for a room over looking the golf course breathtaking in the morning!

29/07/13 | Link | Rating: 5.0
116. Kim D.
On Oct 19, We spent the night at the Rosen Shingle Creek hotel because of a special event we were going to attend on Saturday night. We decided to hang around the hotel on Sunday and check out the restaurants and shops. Yesterday we went to the Café Osceola at the Rosen Shingle Creek for lunch. My husband and I were there with seven other people - my sons and their friends and we were just amazed at the beautiful buffet that laid before us.  We have been to other buffets but this was the best ever. The food looked delicious and tasted so fresh that this will now be our place to go whenever we want to go to a top-notch buffet. And for the price ($18.95).  You can't beat that!  The food, the salad, the dessert-oh my gosh-plan to stay there for at least an hour and a half and be amazed at how your taste buds are just so overwhelmed and satisfied.  Food was excellent and the selection massive. (You could choose from sandwiches or hot entrees) I am including a photo of the broccoli cheese soup. This was the first course I had leading me on my way to the most amazing lunch. I must have said " this is so delicious" at least 20 times during lunch. You just gotta go there!!

30/10/13 | Link | Rating: 5.0
117. Debbie K.
Stayed for my 50th and wow the service, room, food all the best I have ever had. Only complaint was the spa pedicure was not worth it at all. Paid a great deal barely messaged my feet nail polish peeled after 3 days very unhappy.  But everything else was first class and I can't adjust my rating on the spa which in my opinion is an added service if you choose.  Read the bio on the owner and was impressed.  NY kid turned success story.  I cannot say enough good things about the staff. Our room was so beautiful and clean first hotel ever to stay in that didn't smell like hotel.  Keep up the good work my girlfriends and I can't wait for another birthday to return.

16/01/14 | Link | Rating: 5.0
118. Marijke V.
Great hotel! The room was spacious, clean and boasted a great view of the golf course. The property is gorgeous and located close to the nearby theme parks. The restaurants and bars on the property serve some delicious meals and drinks (try the sangria at the Mexican restaurant, it's to die for!). The staff was very friendly.
The hotel is VERY big, so the walk to our room from the common areas (especially the parking lot) was quite long. Housekeeping did a great job, but on our last full day there they did slack off a little bit and forgot to vacuum the room + left some used towels on our bathroom floor. It was the only time during our stay that the room wasn't impeccable, so it wasn't a very big deal.
Prices at the shops and restaurants were about what you would expect for a hotel in a touristy destination that caters to conference attendees and their expense accounts: pricier than average. There is a grocery store across the street where you can stock up on some staples like bottled water for less.
The pools were very nice. There is a lap pool, family pool, kiddie pool and an adult pool. Even with the big conference going on (1600 attendees) the pools or hotel never felt crowded.
I would definitely come back to this hotel in the future.

14/06/14 | Link | Rating: 4.0
119. Monique C.
Pass on this Christmas buffet. You get what you pay for. My 7 year old even realized by saying "there's so much to try and it all looks good but it doesn't taste like anything."  The service was gravely lacking.  We were greeted at the host stand with shuffling of papers and mumbling. It's Christmas!  Where's the excitement?  Not even at the table with the server. The eggs Benedict egg was cooked completely.  They delivered a new one to the table with yolk completely cooked again. Food was either overcooked or flavorless. The ceviche and mashed potatoes were sour. The desserts lacked flavor all together. Very disappointed.

25/12/13 | Link | Rating: 1.0
120. Jenny M.
The hotel is amazing me and my boyfriend love it! The ONLY thing that I really don't like is that you have to park like a block away you hardly never find parking and they charge you $16 bucks per day! Really with how expensive the hotel is they still charge you parking it's self park shouldn't it be FREE! I understand valet but self park really! That's the only thing that hold me back when we want to stay here! Please do something about the parking !!!!!

24/07/14 | Link | Rating: 3.0
121. Angie S.
Rosen Shingle Creek is a beautiful resort. The parking can be a bit far for some people but this did not bother me at all. The hotel entrance is gorgeous and smells delightful- clean and fresh, nothing like those musty old hotels around the area. I look for cleanliness when entering a property and this place has done its homework. Checking in was a breeze. After being practically hypnotized by the wonderful smell, my family and I arrive at our room located on the 13th floor. The room was lovely and CLEAN. The most beautiful aspect of this room was the view, breathtaking.  The decor was tasteful and classy. The king size bed and plush pillows were very comfy. The TV and Wifi were great. Did I mention it was very CLEAN? ;)

The property has a large gulf course. I am not a golfer but it looked nice and green. They also have volleyball and tennis courts as well as an arcade for the kids. The pools which I think were kept at perfect temps (3 adult, 1 kiddie, 2 spas) were kept clean and were spacious enough for everyone to enjoy. They also have a fitness center but keep in mind that you have to pay extra to use it. Why? I don't know! Mr. Rosen or the GM should reconsider this fee. Some people really like to work out - not me. The property has restaurants but I was hoping for some Mexican food. I did read something about a Tequila Taqueria coming soon. Hopefully the food at this restaurant will be just as delicious as the food from 98 Forty Tapas & Tequila located @ Rosen Centre. We ate at the 18 Market Deli. The female night time cashier was very friendly and helpful.

Overall an A+!

06/08/12 | Link | Rating: 5.0
122. Bill L.
I give this hotel ZERO stars from visit this week.
Hotel sewer backed up in my room (raw sewage in tub, toilet and sink!) and several adjoining rooms - smelled terrible and it took forever for them to get someone to come up to fix it.
I had to vacate my room very early, and the hotel staff was more interested in minimizing any compensation for the inconvenience than addressing the situation in a professional and guest centered manner.
Other service elements during the stay were very mixed - some ok, what you'd expect for the money, others really subpar.

This was my first and LAST visit to this dump.

02/03/14 | Link | Rating: 1.0
123. Meg M.
If you are looking for a quiet nights stay...this is not your hotel.  I have been here since Tuesday for a conference (that requires me to be up early every day) and have not gotten to bed before midnight once.  Also, the housekeeping staff is so loud.  I understand that they work during the day when most people aren't in their rooms but at 4pm they were still in the hallways shouting back and forth to one another--it was ridiculous.  The pool is open until midnight too so you'll hear cougars "woo-.hoo"-ing.

The two stars are for the nice grounds, good food, and adequate conference rooms.

I was originally supposed to be here until Sunday but cannot take another night.

21/03/13 | Link | Rating: 2.0
124. O G.
1. Grand entrance- feels nice.

2. Rooms are okay. Beautiful trimmed headboards and chest of drawers.

3. Bathroom clean and maid attentive.

4. Beds are not that comfy. Pillows need improvement. Rated as the -F

5. Service all around is good

6. Food is good.   But over price liquor prices are very high and the  tip is added at the downstairs Bar.

8. Valet costs $21.00 per day. Self park $16.00.  I will never like this at any hotel, but I understand hotels need to make money.

9.  This hotel is located very conveniently to the convention center (Orange County) and Universal Blvd with lots of restaurants. Do yourself a favor go to the outside restaurants you will save 50% over all.

10. The Market is INCREDIBLE! It is open 24 hours/day and has everything--prepared foods and desserts, wine, beer, liquor, toiletries, packaged goods--everything! Prices are high.

03/04/13 | Link | Rating: 2.0
125. Gabriela G.
WOW! $60 on Hotwire ($78 with taxes) What a deal! Talk about LUXURIOUS. I feel like the world's most exquisite silk just floating through the grandiose echoing hallways.
Imagine the Bellagio in Vegas and then blow it up in size (times 3). Think Palm Springs, CA or West Palm Beach, FL wealthy weekend getaway. Think golfers in traditional golfing gear. Rosen Shingle is elegance with an executive edge.

Front desk attendant (Adam) was extremely helpful and patient with me. When I arrived and found out that:
Self Parking: $16
Internet: $10 (24 hrs or $4.95 per hour)
Gym: $10
Use of Business Center: $0.49 per minute

I immediately called Hotwire to complain about selling me a hotel with X amount of amenities that are supposed to be included in my rate which were not! Adam waited patiently to check me in. When I got off the phone he congratulated me for the way I handled myself with Hotwire Customer Service and said "I'm going to do something nice for you and upgrade your room to an Executive Parlor" I wasn't sure what this meant but when I opened the doors to my apartment-sized room with dining room, living room (with LG flat scree. TV and hundreds of cable channels inc. HBO), spacious kitchen (with fridge and microwave) and large bathroom; I was over the moon! Or I should say over the golf-course since thats where my floor-to-ceiling windows were overlooking!

In room comfort is 5 stars! Plenty of towels incase you want to bake a towel pie!  Even complimentary robes to wear while in the suite!

Adjacent to golf course and far enough from the Disney madness the Rosen Shingle Hotel pulls in a more classy clientele.

Only downside: my suite was so spacious and large that even with the heater on high it took a long time to warm up and I had to wrap myself in layers of blankets and towels (come to think of it, maybe that's what all those towels were for?!?)

I would absolutely stay here again. I feel like I'm at a Spa or Retreat, a peaceful homey suite to comfort me through the night.

21/02/12 | Link | Rating: 5.0
126. Nydia M.
A few months ago we had a pretty bad experience at the Rosen Shingle Creek (you can read about it in my first review).
After I wrote my original review I was contacted by someone from the hotel offering up a pretty sincere apology and a complimentary 2 night stay as a VIP guest to make up for the horrible experience we had the first time around.
Well, change my mind they did.
We arrived late on a Friday night and were attended by a very polite, friendly, and competent woman at the front desk. Already things were off to a much better start than the last time!
Our bags were brought up to our room in a timely manner and our car was taken by the valet (we were a little hesitant about this and wanted to self-park because waiting at the front of a massive hotel with an energetic toddler is never a good idea). But they were great throughout our entire stay.
We were given a room on the 14th floor where there happens to be a VIP lounge with beautiful views of the golf course, comfy chairs and TVs.  There we enjoyed the continental breakfast each morning. The fresh fruit, eggs, croissants, bagels, cereals, coffee, and juice all looked great.
In the early evening they serve appetizers, but we were never around for that. And desserts are served in the late evening...believe me, you don't want to go to bed without a perfectly prepared mini key lime pie. You won't regret it.

It was definitely a 5 star experience this time around, but I can't completely get the 1 star experience out of my head.
I can say that the Rosen Shingle Creek will for sure be in our radar next time we visit Orlando, and I absolutely love great customer service and people who want to do right by their customers.

02/05/13 | Link | Rating: 4.0
127. Michael S.
We choose Rosen Shingle Creek for a much needed Spa day the staff at the Spa was very helpful and service was very good. Once our Spa treatments where completed we stopped off for lunch at the Café Osceola & Osceola Bar Resturant for we did not have reservation but were quickly seated at a very comfortable booth our waiter was very friendly and professional I chose the Cafe Osceola House Salad with Seared Salmon. The salad greens were fresh and crisp and the Salmon was cooked to perfection and was a large portion. There are a lot of choices for enjoying a spa day and lunch throughout Orlando but overall all I would recommend taking a look at including Rosen Shingle Creek in your search

29/11/13 | Link | Rating: 3.0
128. J Matt S.
This hotel/resort was by far the largest/fanciest hotel that my wife and I have ever stayed at (at least as far back as I can remember). The view from our room (11th floor) was amazing. It probably goes without saying but I'll mention it anyway, this is not the place to go if you're on a tight budget, looking to pinch pennies, or want a cozy quiet little place. This hotel is for those looking for some place grandiose & luxurious. We opted for self parking, but would highly recommend using their valet service as it is a loooong walk (up hill) from the self parking lot to the lobby. We found our room to be very clean and the bed was extremely comfortable. We had difficulty exiting the parking lot around dinner time and found ourselves in stand still traffic within the resort itself, so that is something to look out for. The pools are open until midnight, something I really appreciated as there are few things better than a late night swim. We loved the fact that there are restaurants on property that were open past midnight and we found the marketplace in the lower lobby to be surprisingly affordable. ($9 hot wings & $6 loaded chili fries!). We will definitely return if we ever strike it rich or are lucky enough to win/receive a gift certificate again. Thanks for a great stay. (The only thing missing is a nice size water slide for one of the pools).

08/10/14 | Link | Rating: 5.0
129. Jude B.
Visually this is a beautiful hotel and conference center.  A few notes to consider when we checked in the transition wasn't smooth valet was short staffed and back logged, and would not allow curbside sign in without offering valet.  Another area was the room in comparison to our stays at Hilton, we were surprised to find that their standard room of amenities, mattress, pillows, robes, towels, TV, to be of lessor quality for the price comparison of bonnet creek ...The GYM access is also limited to 5-10, while we are more in need of 24hr access.

09/04/14 | Link | Rating: 3.0
130. Jessica M.
Excellent Mexican restaurant inside with a top notch tequila selection and quality margaritas.

11/08/13 | Link | Rating: 4.0
131. Joshua B.
Ridiculously over priced! $16 a day for parking and they hold outside events so sometimes you have to walk 10-20 minutes just to get to the entrance! Made complaint about this and they offered to only validate my parking. Never have I had parking be such a issue at a hotel. The halls outside of the hotel rooms don't get vacuumed.. Saw a fruit loop in the hallway from 4 days straight. The Hotel itself is beautiful. I just think if your paying $225 a night for a room you should have somewhere decent to park! Also I don't think they should even charge a $16 a day for hotel guests for self parking! I would not of given them one star if they just took my concerns with this matter seriously rather then just not caring. POOR CUSTOMER SERVICE!

17/05/14 | Link | Rating: 1.0
132. nirav s.
This is an amazing resort if you're up for getting some good discounted rates you can definitely find some just beware that parking is $16 per car per day for self parking and 21. Per car per day for valet

01/09/14 | Link | Rating: 4.0
133. M. F.
We stayed at this beautiful resort on a Friday night. We were able to stay a fantastic low rate through Priceline. We thought we would be charged resort fees but they didn't. The parking was a little far and expensive... But they never charged us for that either! And the hot tub was open until midnight. Can't beat that! The only issue was how far away the room was from the elevators. We felt like we walked a mile, especially after being at Disney all day. Also, we went to Seaworld the next day, and it was a quick drive over. Would stay again!

19/05/14 | Link | Rating: 4.0
134. Coleen P.
I had an unbearably bad experience here (see previous review) in the middle of my stay at the resort... but I have to give it up to Rosen Shingle Creek management, especially assistant director Troy S. and hotel manager Vernon G. for being my knights in shining armor!

As a result of the bad experience, my boyfriend and I were moved to a different room where the previous problem did not exist.  We were also contacted by Troy S. who offered his sincere apologies and connected us to the current hotel manager on site, Vernon G..  We then met with him in person to discuss the issue and were assured that proper reprimands would be made for what occurred.  Vernon continued to explain that the resort is so much more than the bad experience that we had, and offered us a complimentary two night stay so we could give it another try... and I am so glad that we did!

The resort is very thoughtfully built and designed to be a mini-get away in itself.  It offers everything that one could possibly want from a vacation home: a spa, fitness center, 3 pools, multiple jacuzzis, tennis courts, hiking trails, a golf course, and even a 24-hour marketplace!  Really, once you check in, you never have to leave!  The resort has a certain attention to detail that I very much appreciate such as offering an adult pool, a quiet safe haven away from the kids pool where youngsters were splashing and screaming away.  I love that each room is equipped with a Keurig coffee maker with complimentary K-cups, which I definitely needed to get my day started.  In addition, the rooms are very clean and quiet.  Most importantly, the rest of the hotel staff was very polite and friendly throughout our stay.  The only thing that I wish they would change is the parking fee which is a whopping $16/day for self-parking and $21/day for valet.  This was more expensive than parking at both Seaworld and Disney World.  

Other than that, Rosen Shingle Creek is definitely a place you want to spend your vacation.  I cannot forget about what initially happened here and  I can only hope that our bad experience served as a learning experience for the resort's staff so it doesn't happen again in the future.  However, I will say that once informed, the Rosen Shingle Creek management really did its best to remedy the issue.  We had a wonderful stay at the resort thereafter and would definitely come back again!

17/07/13 | Link | Rating: 4.0
135. James G.
For the price of this place don't stay here... you'r have better service at a holiday inn.  Our room is about a hundred yards from the elevator.  I wanted a cocktail so I walked to the ice machine and of course it doesn't work just like the one on the golf course.  Called room service and they wanted to charge me to bring ice even though the ice machine doesn't work.  In my opinion that's just bs when a "resort" claims to be so great.  The internet even sucks so bad this review is hard to post... I guess I just need to pay more.

24/06/14 | Link | Rating: 1.0
136. Steve A.
Lovely hotel, built on a Vegas scale, with superb convention facilities, and an interesting collection of small cafes.

Unfortunately on our first visit the Italian restaurant, Cala Bella, was disappointing in both food and service. The oddly named steakhouse, A Land Remembered, was a better bet.

For kids who want to spend the vacation in the pool, this is a great choice, because there are plenty to choose from. And if golf is your thing, it's right outside.

I love the secluded feel of the property, with the long entry way and manicured grounds, yet it's really conveniently located near attractions and I-Drive.

-------------------------------------------------

Update, one year later:

On a busy convention night, we were only able to get into Cala Bella. We sat at the "Presentation Bar" which faces directly into the kitchen, and it was, ironically, the quietest spot in the house. Service was attentive and knowledgeable, and the food was excellent. Unlike the bland cioppino of our first visit, the flatbread was bursting with fresh flavors and tasted just like the sidewalk pizzas in Italy. Chilean sea bass was perfectly cooked, and the mushroom side dish with our entrees was another standout. A completely different experience from our first visit, and I'll happily return.

04/02/13 | Link | Rating: 4.0
137. Susan H.
This place is amazing unless your room is at the end of the hall on one side and your attending a conference downstairs on the other end. It is literally a 15-20 minute round trip adventure. In other words... wear your comfortable shoes.

Seriously, I have been to a few resorts across the country for conventions and this place takes the cake in overall experience. The rooms are nice and they have so many options within the resort for food, snacks and coffee it almost felt like a mini city.

I arrived later than most in my group and poor me - my only option was an executive suite instead of a standard room. The room was a mini apartment equipped with bar, microwave, and fridge. I have a dining table that would seat 8 as well as a small living room. My only complaint wasn't the murphy bed. It was as comfortable as I had hoped it would be (4 stars instead of 5).

The service was outstanding from check-in/check-out to dine in, to hotel convention personnel. Overall, if I were heading back into the area I would definitely pick this place. If you are a golfer or organizing a large event or convention - this is definitely the place to do it.

20/11/12 | Link | Rating: 4.0
138. James H.
Business and convention hotel only. Not a great spot for families on vacation. Golf course is way overrated, so many better courses in the area. I stay here often as part of a large group, not my choice. Staff is usually nice, rooms are usually clean, but I always come away feeling robbed. Low flow shower heads and faucets are prime example, passed off as saving the environment, it comes across as cheap. Don't even get me started on the valet, the simplest task in the hotel and they are totally incompetent. It's not even worth complaining about because they never change. You will find more value somewhere else.

28/03/14 | Link | Rating: 1.0
139. Patrick L.
I'm usually not one to gush over hotels. For me, hotels are a commodity. Then again, I'd never stayed anywhere quite as nice as this. How did I stay here, given my dislike of spending lots of money on hotels? Well, we managed to snag a great deal, that's how. I don't know how much the "regular price" is here, but I'd likely balk at paying it. In terms of grandeur, setting, and structure, it calls to my mind a modernized version of the stately Biltmore Hotel back home in Coral Gables. This building looks similar, and it's also ringed by an awesome-looking golf course that I unfortunately did not get a chance to play.

Several pools are available, one of which is a "quiet" pool. I can't honestly say that the other pools were so rowdy as to require a quiet alternative, but hey, it just further pumps up the scope of this impressive place.

From what I could tell, this seems to be more of a "trade association/business conferences and meetings" kind of hotel than a place for Disney-bound families. The meeting room section is as expansive as I've ever seen. That means that there are a few more suits walking around than I'd ordinarily like, but considering the stereotypical Orlando lodging cacophonous alternative of a bunch of shrieking children, I'll take it.

One might expect a hotel like this to offer only valet parking, which would have been a turn-off for me, as I consider myself more than capable of parking my own car, thank you very much. Thankfully, loads of self-parking is available, even if it sometimes requires a bit of a walk. They'll charge you a reasonable daily fee for the privilege, which is fine by me.

Rooms were perfect - comfortable bed, fully functional TV, and a great mini-fridge. The stay couldn't have been any better. If I'm lucky enough to get a chance to stay here again, I'm definitely playing that golf course!

04/10/12 | Link | Rating: 5.0
140. Alexandria B.
This place would get a couple more stars, but the parking is really ridiculous. They charge you $16 to park your car yourself, but it's really far away from the hotel and there are no shuttles. $21 for valet, but they are so disorganized, you can be waiting up to 40 minutes for your car AND you CANNOT call down to the valet to have them bring your car out while you take the elevator down like every other four star hotel. When we wanted out car, the keys were in a pile of keys 6 inches high and a foot wide, seriously, and the valet person just went through all the keys until she found ours. It was a little traumatic. Not going again.

25/03/14 | Link | Rating: 1.0
141. Noah S.
Great gym w free bottled water there

09/06/14 | Link | Rating: 5.0
142. Marina K.
Came here for a conference and had a pleasant stay with no hiccups. As others have said, this is more of a business/conference oriented hotel than a family vacation spot.

There were hundreds of people at my conference and the hotel was clearly well-equipped to handle events of this scale. The food was plentiful, decent-tasting and served on time, and they transformed the grand ballroom from a casual breakfast area to a performance stage to a round theatre to a formal dinner space all in a few hours' time. It was really seamless and I was quite impressed.

I enjoyed my room as well - I had a great view and everything was very comfortable and seemed clean. One day I came up to my room to grab a couple of items and found the cleaning staff inside. Since the door was open, I walked right in, but the cleaning lady politely asked me to insert my room key to confirm it was actually my room. I don't know if it's standard procedure but it makes a lot of sense. It would be a real shame if someone took advantage of the door being open and used that as an opportunity to steal everything of value in another person's room, so I was glad to see this place taking precaution.

08/02/13 | Link | Rating: 4.0
143. Emily B.
Great rooms, comfy beds, clean rooms, amazing food, good views & close to Universal. Conference rooms are freezing, though!

15/08/14 | Link | Rating: 4.0
144. Angela F.
The resort is beautiful. However  I  would not stay here for another convention event. The parking is absolutely horrible!  After a long day at the convention center, we came back to find valet parking was full and self parking was mostly full - with the nearest spot being a 15 minute walk from the entrance!  There were no shuttles, it was late and the parking lot was quite dark.   And, it was $16 to park there!  When leaving the next morning, there was one pay booth open to service all of those cars and buses. It took over 30 minutes to get out of the lot.

22/03/14 | Link | Rating: 2.0
145. Cecelia K.
Here for a work event. Daily guest parking is $16/day but if you're here with for a company event, most likely free parking.

Large conference space where rooms can be spread out. Being flats for comfortable walking. Conference rooms can be chilly, so bring a light jacket.

09/10/13 | Link | Rating: 4.0
146. Jc J.
Fast check in.
The room is not big.
bath room is very well maintained.
Carpet is clean and no stains.
Love the kingbed. Not too soft and pillows are nice and soft.
Overall very clean room.

24/02/14 | Link | Rating: 4.0
147. Kalen K.
Went here for a sales conference all last week and stayed at the resort. This is a typical large conference center with a hotel and several restaurants - much like a Gaylord's or a JW. I wish I had brought the family along because they would have loved this place. 3 (maybe 4) pools and hot tubs as well as a gym and a volleyball court. Many options for food including a regular old deli/pizza place to high end Italian or Steakhouse.

From a business perspective, I would also recommend this place to have a conference at. The conference facility was well laid out and provided for good customer interaction. The lunch food that was served at the events was also better than the typical conference food you can get (breakfast, not so much). All of the people working the event on behalf of the resort were extremely friendly as well - I am guessing most have received the Disney training.

A couple things that would make this place a 5 star - first, the pillows were sub par. I know it is a small thing, but it is one of those most important little things for a business traveler. The other thing is the Sushi restaurant. I ate there one night and had the chef's selection sashimi. It was mediocre at best. I don't mind that it cost $46, I just expect to get super high quality when I do.

06/04/13 | Link | Rating: 4.0
148. Lora D.
Had several issues but they were taken care of.

31/08/14 | Link | Rating: 4.0
149. Nina T.
We are locals but love to play tourists.  This year for our anniversary, we stayed at this beautiful hotel.  This is easily the best hotel in Orlando.  It's absolutely gorgeous everywhere you look. The rooms are large, beautifully decorated & the beds are heavenly.  The bathroom sink is separated from the shower & toilet.  There are 3 pools, a whirlpool & a kiddy pool.  There are plenty of nice lounge chairs.  There is no wait to check-in as there are plenty of counter staff to check you in/out.  The only negative is the check-in  staff.  She was not friendly, saw our ID so she knows are locals, but she did not try to make conversation.  There was a manager standing near, but he did not make eye contacts or even smile.  She did not give us useful information like the hours of the pools or restaurants open/close.  We spoke to another frequent visitor to the hotel, he also said the check-in staff need improving.  Hotel managers - please take note.

24/10/14 | Link | Rating: 4.0
150. W. John R.
Time for a two-word summary barrage:

Beautiful scenery. Marvelous staff. Wonderful food. Gorgeous pools. Unstable internet. Noisy conferences. Fire alarms.

After a four day conference here, it is clear that a beautiful surrounding and ultra-professional staff are undermined by technical glitches and mediocre management. A delightful staff and surroundings can't compensate for WiFi that goes down daily (at a technical conference where the sponsor's mobile app was the key data sharing method) and several of the conference rooms were so loud when it rained that the audience couldn't hear a word the presenters were saying. This place needs some serious overhaul before it's qualified for "prime-time" conference hosting, in my opinion.

An additional note: the construction machine "back-up beeps" started promptly at 8am two of the days I stayed here. Not too bad for a work conference, but if I was here with kids for a vacation and wanted to sleep until 9 I would have been livid.

12/06/13 | Link | Rating: 2.0
151. Jeff G.
I didn't choose the hotel, it chose me; via Priceline.
Very nice place but there are a few negatives that rob a few stars from this review.

The room was nice, fairly roomy with 2 queen beds, nice furniture with a mini fridge hidden inside and a flat panel TV on top.
The bathroom area was ok, nice vanity but they skimped on the shower/tub.
I also noticed the tattered towels that I read so much about in Tripadvisor reviews.
Whatever the case, for the price I paid, $60+tax, it was a great.
I made use of the hot tub and pool area, probably the best part of the property, also stopped by and checked out the market which was very nice but pricey..

So the negatives? Parking!

I didn't mind the walk from the self-parking lot as the hotel wasn't so full that I had to park in BFE. I did mind the fact that they tried to stick me with a $16 parking fee which I graciously bitched about and got it compted.
I read about the fee in reviews, but it seems the price keeps going up. I think it was $12 about a year ago.

I could understand if parking were at a premium, but it's not.

Even worse is when my friend came to meet up with us in her own car and tried to park she was told she'd have to pay the $16 fee too, even though she would have been there for less than 20 minutes. Fortunately this was only half true, they allow 30 mins of free parking.

So if you take the 10 minutes each way of walking from the lot to the room, there is barely enough time to get your stuff and head out; she was 3 minutes shy of 30 minutes.

I wouldn't mind staying here again, but only for what I paid through priceline.

16/04/12 | Link | Rating: 3.0
152. Lisa I.
This is a beautiful hotel and resort. But expect to pay $$$ for everything. Parking, food, even the gym is $10/day. Thankful we were there for a work trip and it didn't cost us anything. The room was nice. Good size, appeared clean. Has keurig coffee maker which was a nice touch.
The grounds are beautiful and all the staff we encountered were nice and helpful. I would stay here again if I got a good rate and was going to use the amenities. If you only need a place to sleep while doing attractions in the area, save your money.

08/12/13 | Link | Rating: 4.0
153. Jackie S.
I stayed here for a 3 day conference and the entire experience was amazing! This is a beautiful resort and everything was executed well. My room was fabulous and I didn't have any issues with the room. The room was a great size and I had a very comfortable bed. I had a view of the golf course, so it was so soothing to see the greenery from my window.

I had catered food, and it was all delicious. The hotel sure knows how to feed us well. Luckily my room and the conference rooms were less than 1 mile each way so I could work off some calories :) I received complimentary internet service, but it would not have been cool if I had to pay for it.

We had a night event to Universal Studios and it wasn't too far away.

07/07/12 | Link | Rating: 5.0
154. Ashley G.
Wonderful quiet rooms. Lots to do at this resort, hotel. Three swimming pools, food on site, as well as a golf course. I have to agree with other reviewers, if you are charging such high prices for the rooms, why cheap out and charge $10.00 a day for internet access, as well as $10.00 a day to use the fitness room. This SHOULD be included in the guests stay if they, especially if they are paying a pretty penny for the room. Luckily, we found our room on hotwire. One night we paid $60.00. The other two nights we paid $100.00.  Rooms start at $215.00. Rooms were very clean, large, and quiet. Flat screen tv's and fridges in each room. Comfortable beds. Gorgeous bathrooms. Front desk employees were friendly and always smiling.

Parking is $16.00/night, or you can get valet for $20.00. Will visit again!! Felt like a million bucks staying here!

06/04/12 | Link | Rating: 4.0
155. Ashley S.
So relaxing. We came here for a fundraising event recently. The rooms and all the complimentary products were great- and the mattress was peeeerfect for a gal w/back problems. Plenty of pools, take your pick. Many great restaurant options on location (Mi Casa Tequila Taqueria & "18 Monroe Street Market" were excellent). I didn't care too much for the music that you can hear from the room next to you and that you can hear whomever is in the hallway. But that only occurred once or twice. Also, keep a budget for tipping =)

15/02/14 | Link | Rating: 4.0
156. Colleen M.
Don't stay here. Even if work is paying for it, it's not worth the frustration. We had issues with the reservation, the A/C in the room (apparently winter is the default setting for a hot October and you really shouldn't kid yourself that you have any control over your thermostat), the best restaurant was not worth our time, and the staff wasn't able to do anything satisfactory beyond "sorry for the inconvenience" for any of our issues.

I'd be annoyed even if this were a work trip and everything were compensated. I have no words for how annoyed I am to have stayed here on vacation.

BTW, the internet is slower than snails on a hamster wheel.

22/10/13 | Link | Rating: 1.0
157. Matthew P.
Very nice golf course! From Tee to Green awesome!!! The entire staff from cart girls to valet to ranger, very awesome! The 19th hole restaurant was the best too! Great food and drinks!!!
Well done! I will definitely come back!

08/07/13 | Link | Rating: 5.0
158. Edward C.
It's a large, grand hotel with a lot of conventions. My company put me up here for three weeks, and that went by quickly in this hotel. It's clean, looks nice, and has friendly employees. WiFi is free here. I swam at the lap pool almost every night--some days, it was closed due to lightning. Food at Mi Casa, Tobias Flatbreads, and the cafe downstairs were very good. Only issues were concrete walls pretty much killed my cellular signal, insanely priced laundry service, and it was far enough from all the nice Orlando attractions that you needed a taxi or a rental car.

01/09/14 | Link | Rating: 4.0
159. Amanda B.
Gorgeous resort that I had to stumble upon.  I don't know how I had never heard of this expansive hotel so close to everything in Orlando.  It has no Disney theme whatsoever, which is a major bonus.

06/01/14 | Link | Rating: 5.0
160. Alan S.
I had a reservation and became ill.   I missed the cancellation deadline by two hours and they refused to waive the one night charge.  They promised to send me a confirmation email/receipt which they never did.

16/02/15 | Link | Rating: 1.0
161. Lainie G.
Upscale resort?  Stay here if you want a cold-lukewarm shower. Even after complaining about it twice.  Then I kept hearing the same noise over and over again every few minutes, and was told it was because my room was near the elevator room.  And my room was considered a "VIP" room.

27/10/14 | Link | Rating: 1.0
162. Clare L.
The hotel overall has a nice look. The lady who checked me in was very nice and efficient. The hotel lacks a lobby bar, the food is awful in the sports bar and the service on one evening was terrible. No hot water, so if you like a cool shower this is the place for you. I asked the hotel to provide hot water but this cannot be done. I stayed there as it was the conference hotel would never stay there by choice...

12/11/14 | Link | Rating: 2.0
163. Carrie S.
This is a top-notch hotel and resort. The rooms are comfortable and elaborately decorated and the conference centers are fully equipped. They have a good business acumen by offering a discounted room rate to those who volunteer for charity organizations hosting events in the convention rooms. For as lovely as the interior is, our bathroom surprisingly smelled moldy and musty. I had not experienced that during my first stay here. Another negative is that you have to pay extra to use their fitness facility. I've never experienced that in any other high-end hotel or otherwise. Lastly, there were no light-blocking window shades so even with the light curtain drawn, the morning sun blazed into our room.
Despite these few cons, it is a fabulously comfortable place to stay. The restaurants have exquisite quality cuisines. The wait staff at the sports bar was friendly but be aware that everything is pricey at this venue....though likely, you won't experience a higher quality hotel in this area.

09/11/14 | Link | Rating: 5.0
164. Sarah M.
Beautiful, spacious, clean rooms!! Got sick off their buffet food, which takes over an hour to get into the restaurant! Then additional 30 min wait for the hot food. I would give this place 5 stars for the property, it's beautiful! I was super unhappy with the service. Cleaning staff have no respect for guests that wish to sleep in, knocking on the door despite putting the do not disturb sign up. Not a lot of vegan options either. The buffet, that I got sick from, had a whopping choice of bread and fruit.

13/12/14 | Link | Rating: 3.0
165. Louie B.
The Rosen Shingle Creek is a really nice hotel. I have been here twice in the past 2 years and both times it has been for the Digital Dealer Trade Show. The hotel is very nice and it sits on a lot of land.

I can only speak to the shops and facilities that I have used so here it goes:

Valet Parking - Very expensive! $20 to park there during the day. Actually it is $16 to self park so that is not much better. Basically they take advantage of the fact that they control all the parking here which is not cool! - 1 star! I do not pay $16 to self park anywhere in Southern California and it is way more expensive than parking in what is basically swampland

The Rooms:  Very nice. The view out of the room that I was staying in was awesome. I could see the pools and golf course from my room and it was awesome!

The Deli: The sandwiches are very tasty and as this is a bit more of a walk vs stopping in at some of the restaurants, the wait seems to be less here. I had the Wall Street Sandwich which has the following items on it:  Turkey and Swiss, Red pepper, Mayo, Lettuce, Tomatoes on Multigrain Artesian Bread. It was very tasty.

Conference Rooms: I really like attending conferences here. As you can see from my notes above, they do over charge for parking which is a problem if you do not stay at the hotel but do attend the conference. The venue is nice and and roomy.

The Bottom Line: I would recommend this hotel as a place to stay if you are in Orlando for business or pleasure.

18/07/13 | Link | Rating: 4.0
166. Jeff H.
I had the pleasure of staying at the Rosen Shingle Creek this past week on a business trip.  As a "road warrior" business traveler, I get to stay in lots of hotels in lots of places around the country and have strong opinions about what makes a hotel good or bad.

When I checked out this past Friday, I told the front desk clerk that "in 20+ years of business travel, I've never stayed at a hotel that I thought was more well run or more enjoyable to stay in!"  From the moment I pulled up to the front door, until I drove out the driveway to fly back to Seattle, every member of the hotel staff that I encountered went out of their way to make me feel comfortable and truly like a guest.

The room (and the entire property that I saw) was impeccably clean and well appointed.  Lots of small things were "just a little nicer" than I would have normally expected like bedding, towels and toiletries in the room.

The food service was out of this world, both in the restaurants and the banquet food service for the conference I was attending.  As I said, I travel a lot for this kind of conference and 9 out of 10 times, hotel food isn't that impressive.  These guys hit it out of the ball park.  I was there for 4 days and never had a bad meal or dish.

Thanks to the property.  I'll find a way to come back!

02/03/14 | Link | Rating: 5.0
167. Rosie L.
Rosen Shingle Creek is a resort-style hotel with golf, tennis, basketball and sand-volleyball available onsite.  There are 4 pools (adult, family, lap, and kiddie) and 2 hot tubs.  We spent three days at the hotel and couldn't have had a more enjoyable stay.

The rooms are beautiful and comfortable.  There is a mini-fridge, good-sized desk, easy Internet access.  The beds are among the most comfortable we've ever slept in and the pillows divine.

The grounds are beautiful.  If you go, check out the herb garden landscaping and hedges.  Really incredible.  Practical, too; mosquitos were NON-EXISTENT as late at 1 a.m. sitting around the grounds.  For a non-smoking hotel, this place has really great (and abundant) smoking sections.  Nice rockers, shaded and in the sun, for relaxing with a cigar outside.

The restaurants (and there are so many of them) are simply the best eating you can find in Orlando.  Everything from steaks to sushi to Italian to Mexican to a 24-hour deli/market.  You won't go hungry (or thirsty) at Rosen Shingle Creek!

If I have any complaint at all there would be two:
First, housekeeping did not vacuum the hallway/corridor once while we were there and there was debris from guests scattered about (luggage tag, clothing label, price tags, plastic wrapper, etc).  I don't want to give the impression it was trashy but it was not clean.  

Second, there is only one elevator to access the hotel.  The elevator is central, the rooms stretch out quite a ways.  It was quite a walk to our room from the elevator.

Overall, I can not wait to stay at Rosen Shingle Creek again!  My husband is eager to try their 72-hole golf course and I will be happy at the pool with a good book.   And a Cocoa Tail from the pool bar.

23/07/14 | Link | Rating: 4.0
168. Shannon N.
Beautiful resort. The lobby was very lavish. I would say my only issues were parking and the comfort of the bed.

We were complimentary upgraded to an executive suite and while the room was beautiful, the bed was horrible. Both my husband and I woke up with back pain.

Understanding that this is a conference type resort. The parking lit was packed. To pay $16 a night for self parking was crazy considering you had to walk a crazy amount with your baggage to just get to the lobby. Of course you could use a bellman or valet, but there in lies more cost.

I was also a little upset that when they closed the pool for bad weather, they didn't open it back up after the weather passed. I had an up happy 5 year old from that!

Otherwise very nice and staff was great. My husband accidentally left his phone in the room and an employee about chased us out the building to return it to us.

20/04/14 | Link | Rating: 4.0
169. Sue T.
We stayed here as part of a business retreat/meeting. The property is stunning. The lobby is spacious and beautiful! Upon registering, we asked, as we always do upon checking into any hotel, if there were any complimentary upgrades available. The associate accommodated, and switched us from a King bed, standard room, to a Queen Murphy bed in a SUITE that had a spacious entry lobby, a Dining room table in the middle of the studio suite for 8, a living room area, a full bar area with 4 chairs and a huge bathroom!  Free Wifii! We were out of our minds! We hadn't even explored the grounds yet but were super excited about the customer service and accommodations. WOW!

The only reason I gave it 4 stars instead of 5 is that I could never log on to the Complimentary Wifi From my phone, ever, anywhere on the property. Also The connection is non existent in the ballrooms during meetings. : (

07/07/14 | Link | Rating: 4.0
170. Mindy M.
Rooms are large. Pools are nice. It's pretty good for the Orlando area.

05/06/14 | Link | Rating: 3.0
171. Robert S.
I was at the Rosen for a business Convention.  The staff was very nice.  The hotel amenities were excellent.  The room was super clean, quiet and more than acceptable.  The entire experience was a delight.

In August, I stayed at the Portofino at Universal.  The stay was completely unacceptable.  The hotel's response was unacceptable.  The Rosen was just the opposite, everything was perfect.

The outdoor bar was great, and so where the restaurants.

Frankly, if I were attending any of "the Parks," I would stay at a hotel on property for the benefits.  However, if not going to a "Park," then I definitely recommend the Rosen.

25/12/14 | Link | Rating: 4.0
172. Amber H.
Came here for a fundraising venue. Surprisingly large facility that was running multiple large venues at the same time. Nice facilities. Parking is a bit expensive for being in the middle of nowhere with no space issue.

18/05/14 | Link | Rating: 4.0
173. Perry S.
The hotel was very luxurious and the rooms were pristine and the staff was way nice and accommodating.  

I went for a convention, of course. The only reason I'm leaving such a bad review is because something in the hotel gave me food poisoning.  It all started when I ate the chicken tacos at casa de tequila on Sunday .  They gave me a small stomach ache but I thought nothing of it, I attended the first day of my convention on Monday and felt ok. Come breakfast on Tuesday I already felt sick and after the salad at Tuesdays lunch I felt horrible. Come Tuesday night I couldn't leave my room anymore because of all the projectile vomiting going on, I spent the one free day after our convention had adjourned cooped up in my room projectile vomiting. I would be careful of the food you get at the restaurants and the conventions here.  I did however appreciate the housekeeper who left me an extra sheet and some extra garbage bags when she came into my room and saw me vomitting.

31/08/14 | Link | Rating: 1.0
174. Debbie F.
I stayed here a couple of weeks ago. Second visit. Very overwhelming resort. Alot of walking but beautiful place to stay. The pool are is very Miami style and clean. They have a adult pool and a family.Parking does cost above $16 -$20. plus tips..

11/07/14 | Link | Rating: 4.0
175. Danielle C.
Nice hotel. Nice rooms and beautiful grounds. Room service pleasant and timely. Pool bar wait staff very friendly. Golf PRo shop has adorable women's clothes!!

They try to be upscale, but I think they may be falling just short. The hotel reminds me of a Vegas facade hotel. For the price we would stay here again.  Spa...ehh.. (See my spa review )

19/09/14 | Link | Rating: 4.0
176. Francisco M.
Having driven by this hotel hundreds of times, I was excited to see it from the inside. I must say I was a bit let down. I was expecting something a bit more luxurious. The outside looks so majestic but when you walk in, its not something that blows you away. We attended a Christmas event sponsored by SeaWorld. We made it outside and the grounds are nicely decorated with Christmas trees and lights. We didn't stay the night so I can't comment on the rooms.

The elevator that takes you from the ground floor to the lobby smells really musty. The reason for this is that the elevators have carpet and when people leave the pool area wet, the humidity gets into the carpet and over time it will leave that smell. It was not appealing and I was anxious to get off. That's a small detail that management should address.

21/12/13 | Link | Rating: 3.0
177. Dee L.
We just came back from another stay at The Rosen Shingle Creek. It seems like this is my Family's second home because we stay here so much. Again we had such a great time we will probably stay here again next year. As always we love this place and please send Mr. Rosen and Mr. Shoemaker a big thanks from The Luu Family!!!!!

06/08/14 | Link | Rating: 5.0
178. Barbara A.
Only comments to make is that I wish there was a mirror in my room, there is plenty of room on the walls if they removed a print.  I would prefer to have a mirror in the room for times when sharing a room with anyone else.  There is no AC vent in the bathroom so ladies prepare to get hot if you plan to do anything with your hair that requires something to plug in.  And back to the mirror if they were to add one, please put in another wall plug there too.  . Everything else I have enjoyed immensely.  Cannot give it a five star rating simply because it is not on the same level of service and amenities as a Ritz-Carlton, but definitely recommend.

22/09/14 | Link | Rating: 4.0
179. Ashley C.
Update: I received great service when I asked about my key card giving me access into the gates.  It was never added to our room.  Quick fix!  We were then apologized to as we were told that we no longer had access to our room and was told that security would meet us upstairs to let us in our room.  We got to our room (no security in sight) and got into our room with no problems.  30-40 minutes later (an entire cartoon was watched) security showed up and asked how we got into the room.  Iexplained everything.  She was extremely nice!  

Parking improved ! We went from literally the last space over and midway back on our first night to a much entirety lot on the second night.  Still frustrating because the closer half of the lot was blocked off for valet parking only (which also has a whole lot only for valet parking). Someone on a golf card drive around the lot picking up people who parked close to the building and never even drove to the further area. Day three- the cones were moved making the whole lot available and finally a decent space was available.  Could walk a quarter of a mile to get to the hotel instead of half a mile! !!

Still not a super impressive hotel for the cost. Pretty in appearance but not kept well our functional.

02/06/14 | Link | Rating: 3.0
180. Tabitha S.
Absolutely Beautiful! This place is HUGE! It seems like it goes on for ever and ever. The staff was nice, the food is good, and the pool is nice. If you are looking for a quite less crowded place then this is not the place for you. Conventions, weddings, etc happen hear and things can get a bit crowded and music can get loud.

Beds were one of the most comfortable bed I have ever slept on in a hotel room! Pillow were awesome too. Room was clean and everything worked. They should allow guest to rent segways this place is so big!

Very close to the freeway which takes about 10 minutes to get to the airport. Definitely a nice place to stay!

21/03/14 | Link | Rating: 5.0
181. Arlene Z.
A truly upscale property that that's not over-enamoured of itself. It's definitely one of the best near the South Hall of the Convention Center.  Bed and pillows yielded a good night sleep, firm support underneath yet cushy top.  The hallways are very long, so anyone with accessibility issues should ask for a room near the elevator.

I like that they have a lap pool which is great for convention goers to keep up exercise.  Plus two main pools and two hot tubs that they don't close unreasonably early.

19/09/14 | Link | Rating: 4.0
182. Jonah K.
I spend a good amount of time in Orlando at conferences for work. I am not a fan of the place and all the Disney properties filled with kids. THis is one of the nicer spots in Orlando, and there are little to no kids here. It's closer to the airport, and they have a great conference center. Apparently the golf courses are nice too, but I didn't do any of that...

26/10/14 | Link | Rating: 4.0
183. jeff j.
It is what it is.

I had a decent stay here - no complaints.  Very large property and a nice walking trail that gets you away from all of the convention folk which is sometimes needed.  The gym was decent as far as hotel gyms go and has free bottled water and towels.  For the value I couldn't really suggest this as a destination for a vacation other than a work conference.  Again, no complaints - the rooms were clean, never had a problem with the staff - everyone is giving it their best shot.

Just some pointers for anyone thinking of staying here:

* If you don't have a car you will need to plan all of your meals here.  If you are vegetarian there are far few options than I would expect. If you need to order room service you are basically stranded as far as anything that doesn't have animal meat.  

* There's a 24/7 "market" were you can purchase items for your room.  It was disappointing how expensive things were.  Basically there's a decent variety but plan to pay the same as you would if you ordered if off of a menu in one of their restaurants.  Alcohol was very expensive.  Staying at a hotel near things allows you to travel outside the property and pick up "supplies' and come away saving a couple bucks - not here and I came away feeling this was clearly taken advantage of.

* The low flow shower head and bathroom sink faucet is crazy.  You can barely wet your toothbrush and forget about shaving and rinsing off the razor.  I wondered how the housekeeping staff was able to adequately sanitize anything with such a low amount of water.  

* If you purchase a membership at the gym ($10 per day or $20 for your entire visit) be sure to load up on the bottled water for your room to offset the crazy market prices for bottled water.  In fact I would recommend you fill up your gym bag full of bottles when you exit out the lower entrance.  

* Just a random thing - the elevators were exceptionally fast.  Sometimes you wait long at larger hotels but not here - seconds every time, every time of day.  

I guess my main thing is to tell people that if they want to save some money, pack up a suitcase full of snacks and things for your stay otherwise you will pay through the nose

14/03/15 | Link | Rating: 3.0
184. Christina H.
I have been to several events at the Rosen Shingle Creek and the venue has always been great. The event staff does an excellent job every time.

This weekend my first time staying at the hotel. We got a pretty good group rate so I was happy with the price.

The rooms were pretty standard, with slightly nicer than average furnishings. (The lamps are gorgeous.) The bed was cozy. The room was clean.

We requested a king bed when we made our reservation, but when we checked in we were told there were none available. (Seriously, this is a MASSIVE hotel, no king beds?). I grumbled a bit and they did manage to find us a king bed after all (so somebody else got bumped).

The only other complaint that I (and others attending the same event) had was that it was just SO FAR from the rooms to the ballroom. I mean, I'm all for walking, but in high heels that was a bit annoying. Additionally, there is only one group of centrally located elevators that everyone has to use. That led to a bit of congestion in the rather narrow hallways to the rooms. There's not much to be done about this, since it's such a huge hotel, but just keep in mind you will be walking A LOT.

Other than the event we attended we didn't see much else of the hotel. If we stay again I would love to check out some of the restaurants inside. We saw the Mexican restaurant makes fresh guacamole at the table, and I love that, so it would be good to check out.

21/05/14 | Link | Rating: 4.0
185. Jim G.
I just spent the last week there for a ServiceMaster convention and I've never been to better well maintained and beautiful facilities.
The room was big and well laid out.  A wide range of restaurants from sushi to steakhouse to Mexican food.  The prices were higher than what I would have liked to pay but that's what you expect when you go to a resort town like Orlando.
The golf course with stunning an immaculate condition.  
Will definitely go back with the family for a fun vacation.

12/07/14 | Link | Rating: 5.0
186. Nicole D.
Fantastic place to sleep, beautiful grounds...TERRIBLE food. We ate at 3 of the restaurants and had food catered from one of the others and they were all terrible. You would think a place of this caliber would house restaurants  with more thoughtful and well prepared foods. Many wonderful food options downtown Orlando, about a $10 cab ride away.

23/03/15 | Link | Rating: 2.0
187. Doni N.
I just returned home from a brief stay at Rosen Shingle Creek for business.  The rooms are clean and adequate, the grounds are nice, especially the nature trail for running and the golf course is better than a lot of hotel/resort courses I have seen.  My excellent review is mostly due to the hotel management.  I had an unfortunate experience arriving and even though it was not the hotel's fault at all, they immediately solved my problem and went above and beyond to help me out.  I just cannot say enough about all of the hotel management staff who did everything they could to solve my problem.  I would recommend this hotel for a convention or even just a stay for a family heading to the theme parks!

04/05/15 | Link | Rating: 5.0
188. Brian M.
If I were to use only one word to describe this hotel, it would be monstrous.  If you come here for a conference, you will walk for a good 10 minutes to get from the conference area to your room.  I have no idea how they manage to keep the place so well air conditioned with the vastness of all the conference rooms and high ceilings.  

The rooms are quite nice, and very conducive to sleep at night.  The AC works great, runs quietly, and the beds are comfortable, with an abundance of pillows.  They do their best to help with elevators devoted to the upper floors, so you don't wait forever for one to show up.  

Dining options within the hotel appear quite strong, although I had no time to partake in any of them.  There was a good variety of standard hotel bar, Mexican food, and appetizers, as well as fine dining.  The hotel food itself for the conference attendees was above average, and service was excellent.

Overall, a nice hotel, with solid pricing, and conveniently located away from some of the horrendous International Drive traffic.  Just be prepared to walk.

29/06/14 | Link | Rating: 4.0
189. Ryan B.
Moderately clean rooms. Lack of hot water. I called the front desk regarding the water and the response was "the hot water comes from the top floor, so just let it run for 10-15 minutes"... Which sounds kind of silly for a hotel that is supposed to be this "nice". I did try this method, but it didn't work.

In room coffee was crap, you just get the standard packet with 2 sugars and a sweet n low. Who uses sweet n low any more???

The bed was very comfortable at least.

12/02/15 | Link | Rating: 2.0
190. Beth M.
This is the best place in Orlando! Out of all the hotels up & down International & Universal Blvd, this place stands out.
We booked through Priceline as a mystery hotel. Let me tell you, I hit the jackpot! We're here for my 40th birthday weekend and could not be happier.
If you want to relax, this is the place. It is huge! There are plenty of places to eat & they're not out of the roof expensive.  There are plenty of pools with lots of seating. The market downstairs has everything you need. If you forgot something, they'll have you covered.
No negatives, at all!

26/10/14 | Link | Rating: 5.0
191. Eric J.
I set my reservation through Hotwire so I was unsure what it was getting into.  Once I booked the room I realized that perhaps I was getting a great deal.  This place is huge.  It's probably a good fit for both business traveler and vacationer.  
We arrived a bit later than expected and I was a little worried as we were checking in.   It was brought to my attention that they didn't have my room available for 6 consecutive nights.  At first the associate offered me another room with a King and since I would be switching rooms mid visit he offered me free parking.  I explained to him that would be fine since parking is $16 a day.  My only issue was that we would be leaving at 8 am for the park in the morning and not returning until midnight.  Packing everything back up was not in the cards for me and my wife a our 3 young kids.  He asked me to wait for just a moment and he brought the manager over.  He went over the issue and them decided to let us have a parlor room for the night no extra charge, free parking, one free buffet for the fam and then said just stay in the parlor for the remainder of your visit.  And if a double queen room adjacent to the parlor comes open you can have that too.  Talk about customer service.  Heck I feel bad for taking it.  
Again you won't find better accommodations.  Theres a market with all types of healthy snacks.  There's bars all over the place.  There's a gift shop with more stuff in it than you can imagine.  There's a Mexican restaurant.  There's a buffet.  3 huge pools.  An arcade.  On site laundry. This place made our trip.  We will return.

23/03/15 | Link | Rating: 5.0
192. Matt G.
At first glance this looks like a decent hotel,
But they nickel and dime you at every opportunity. Appearances are deceptive.

First, They charged me to both receive and drop off prepaid boxes, not to mention you have to pick it up yourself in the bowels of the hotel. (What?) I travel for a living and ship to most destinations I travel to. I am familiar with a minor "handling fee" but the rate they charged was not in the normal range. Perhaps most curious, the hotel would not deliver the package to my room or location on property. If this were a low cost hotel I might be more willing to accept less service, but then having me have to go walk clear across the property, then call someone once I got there was unacceptable. They impose a $10 "handling fee" to accept my prepaid 4lb box to ship home. (Again more than I would consider "normal") Yeah. I was traveling for work so I was expensing it... But it just felt like a way for them to add profit.

The gym, is decent for a hotel gym but... $10/day on top of your room. (Yep... $10 a day!) They do have dumbbells up to 120 and a smith machine and trap bar-- so I will praise them there, that is a rarity in a hotel. I just left questioning if I was a guest on property or am I just some random person from the street trying to sneak use of the property? Jeeeeze!

The AC in the room was hit or miss. I had to crank it up to get it to even engage and power on. Just disappointing. The room outside of mediocre AC was spacious and comfortable.

I am ok paying for amenities, but $10 here and there for stuff I would expect to be included is just not acceptable. Ironically: wifi was free--- huh? Don't most hotels charge for that but then let you use the gym for free?

I hope I don't have to come back, but think the meeting we were at is contracted to come back again next year.

12/03/14 | Link | Rating: 2.0
193. Tim W.
The rooms at Rosen Shingle are nice but parking is horrible and they charge you $16, you have to walk very far.  The walk to your room is another hike as well.

Our room had an A/C unit that was very loud and twitchy as well as a loud and annoying fridge.  When you combine these two, it was very hard to sleep.  

They have some nice pools and you can pay $20 for Valet parking but given the problems we had, I can only give it 2.5 stars.  I used Hotwire so hopefully I don't stay here again!

12/10/14 | Link | Rating: 2.0
194. Brian S.
Got your walking shoes? Good. You'll need 'em - this is a big place.

Checked in here for a business conference, and to be honest I was a little worried about having to be stuck in the same hotel for two weeks. But luckily it turns out that this is definitely not the worst spot to be stuck in. As a matter of fact, it's actually a very good place to be.

Main reason? There's lots to do here, and it ends up being justttttt enough to keep you occupied enough so that you don't get too bored over a long stay.

Want to go to the pool? Great, there's four of them. Take your pick.

Hot tub? Got two of those.

Trying to grab a quick workout? Well you've got a big fitness center*, tennis court, a few pop-up basketball hoops, and even a beach volleyball court. Not bad.

*Quick note about the fitness center: Aside from getting a little humid in the mornings, this is one of the most impressive "hotel gyms" I've seen in a while. As a whole, it is very large and has a good mix of cardio machines and weights. One big positive is that they have weights that go up to 100 lbs, which is unusual for a hotel (most places max out around 40 lbs or so). And even though the free weight area could stand to be a little bigger, as a whole the fitness center is great. Just be prepared to sign a liability waiver the first time you come in. Not sure why they make you do this, but just know that they do. And it costs money - maybe $10 or $15 bucks over the course of your stay (although I got the fee waived by my company).

Overall, while I doubt I'll ever stay here for leisure, it is a quite nice hotel overall. Friendly staff, nice amenities, and VERY comfortable and relaxing rooms.

PS - You can easily sleep forever on these fantastic beds and sheets, and although that'd be a complete waste of being in Orlando, I wouldn't blame you, because the beds are THAT comfortable.

26/08/14 | Link | Rating: 4.0
195. Harold W.
Very large resort!  stayed here twice now.  The first time was with family and the second time for work.  Worth the price of the room.  I don't know if there was a special or something but I expected the rooms to be more expensive then what I paid.

It's easy to get lost in here.  There's no reason to leave the hotel if you stay here.  They have everything 4 bars/restaurants.  Ballrooms.  Grocery Store.  Yes a grocery store!

Check in was easy.  The check-in counter was long and there were tons of staff to make sure everyone checked in quickly.

The view from the room was amazing the first time since I got a view of 3 of what I was told are 4 pools (never saw the 4th one).  They also have their own golf course which looked beautiful.

Now that all being said this place is not anywhere near anything.  So I guess they have to be able to entertain you in the hotel.  The property was so vast that it took a while to get to the hotel after getting into the entrance gate.   I stay in hotels just to be able to sleep and go paint the town red.  The send time I stayed here I didn't even leave the hotel grounds.

02/11/14 | Link | Rating: 4.0
196. Kara S.
I recently went here for a wedding and I thoroughly enjoyed my stay. When I arrived, the room was ready and we were able to get into it immediately even though it was a little before check in time.

The rooms were very clean and well decorated. I had a nice view overlooking the golf course.  There was a lot going on outside and in the halls during my stay, but I did not hear any of the noise, which I very much appreciate.

There were many places inside the hotel to eat and drink. I went to Headwaters Lounge. The atmosphere is nice and it is the closest to the check-in area. There is limited bar seating with a few tables scattered from the bar area to the lounge. The drinks were good here, but on the expensive side.  I went to Cat-Tails too and was more impressed with the surroundings there. It was a nice place to relax and enjoy. This bar is located near the pool.

The event areas were very spacious. I was able to enjoy the event I was at with little interference from the other events that were currently going on. There are some shared areas among the meeting space outside of the room.

I am currently in a wheelchair and the hotel employees were very helpful in making sure that I was able to get around. They also offered assistance on several occasions. I really appreciated this. This was not the state that i wanted to spend my vacation in, so it was nice to know that there was help, if needed.

I would have liked to stay longer and would recommend coming to this hotel for a weekend if you like to golf and lounge by the pool. The Rosen Shingle Creek is a very large space. It seemed to be more of a place for large events than relaxation. However, I was really able to enjoy myself both in and out of the wedding.

25/03/15 | Link | Rating: 4.0
197. Brent S.
Wonderful hotel, great people and relaxing place to get away from the theme parks.  That is how I would sum up Rosen Shingle Creek Hotel.

    From the moment you arrive you get this grand feeling.  The architecture of the building is absolutely beautiful.  The grounds are very well maintained.  The lobby was very modern defiantly pristine.  My check parking experience was like many others, yes I parked far, I didn't mind the walk, if you do then use the valet service, otherwise there is no reason to complain.  Upon check in I was greeted immediately, I wish I got the associates name but I forgot.  She had a great attitude and was a definite people person.  

   My room was a regular room, the decor was modern to traditional.  The room just like the rest of the property was very clean.  The beds are better than most hotels I have stayed on, soft yet firm enough not to make your back ache.  The sheets are soft and comforter is fluffy, makes for the perfect ingredients to get a comfortable night sleep.  

    There are plenty of restaurants on property.  Price wise is it about what you would expect for a hotel of this caliber.  You will also find three pools, jacuzzi and golf course. I'm sure there are a ton of other amenities I missed.  The price for my stay I felt was very reasonable.  I plan on making this my go to hotel when I want a hotel away from the theme parks.

09/11/14 | Link | Rating: 5.0
198. Jupiter C.
This hotel is incredibly overrated. I've had to stay here twice for business and I can only hope that my company picks a better place next time.

The rooms are average at best - I've had nicer rooms at Marott Courtyard hotels.

The bathrooms have mold and the water faucets drip even when they're shut off completely.

The carpet has been cleaned so many times it feels greasy against bare feet so keep your socks on.

If someone is talking in the hallway, you will hear EVERYTHING.

The housekeeping staff does not respect the "do not disturb" signs.

But here's my favorite:

They offer free wifi - at 2 mbps. What a joke. When it wouldn't work at all, I called the front desk and was told "It's probably really slow because people are trying to use it." Uh, yeah. I think the point of having it is for people to use. When I asked about a higher speed, the lady said, "Well I'd hate for you to spend money for a higher speed and then have it not work."

The place is pretty from the outside, but poorly run on the inside. Don't waste your money.

24/03/15 | Link | Rating: 1.0
199. Michelle M.
Wonderful hotel! There is so much to do and a variety of restaurants. And after your first stay they give you 25% off your next stay.
They didn't skimp out on the details and the lobby is quite grand! For being a convention center hotel it feels quite cozy and the view from our room was incredible!
Highly recommend this place if you have any reason to be in the area.

31/08/14 | Link | Rating: 5.0
200. Monya V.
The hotel is lovely and the grounds are simply stunning.  I'm staying here with about 2,000 coworkers for a conference.  Only two things keep this place from being five stars, the first;
        The people at the check in desk can't seem to get the key situation straight.  There are three of us in one room for a work function.  When they issued the third room key, they turned off the other two.  When we got the other two corrected, they turned off the first.  SUPER ANNOYING!  The front desk staff is very 'meh' about it.
Second, Their fake Starbucks is horrible, the hot coffee couldn't be more luke warm.
That said, their bars & restaurants are very nice and everyone in our group had an exceptional meal regardless of which place they picked.  Lots of options here!!!
       I'm enjoying their gym and blowing off some stress, too bad it's raining - I would have loved to walk their beautiful grounds.

15/07/14 | Link | Rating: 4.0
201. Rabia J.
My absolute favorite resort to go when I'm going to Orlando.  It's gigantic and makes me feel relaxed.  I do not like small hotels which make me feel smaller than I am!  You can literally spend your entire vacation in this spacious golf themed resort.  It's away from the hustle and bustle of Disney theme parks and resorts etc (10-15 min drive).  It's still convenient staying here if you go check out universal studios etc.

The only thing they need to work on is the efficiency of returning your car from valet. I honestly don't care about valet costs, almost every hotel charges for parking etc but I really don't want to be waiting 30 minutes to get my car from the valet. It's happened more than once before and I hope they work on the timing because waiting in the FL sun for your car is bad!

Other than that this resort is great, you will enjoy all the amenities for sure.~

10/08/14 | Link | Rating: 4.0
202. Michelle K.
Rooms were very comfortable and large.  Conference area was very spacious, we were around 2500 people I think.  Food was pretty good as well.  I had room service and the hamburger was delicious.  There is a pool but it was a little too cold to go swimming.  Close to all the sites, I would have to say that this location was one of the best conferences for comfort and logistics.  All the taps are water savers, which is totally understandable as it does not waste water, but I prefer a heavily flowed shower (this did not worsen the experience, I still really like this hotel and would definitely return)

08/02/15 | Link | Rating: 4.0
203. Justin O.
First off - this place is huge. There are 14 floors of rooms. Usually pretty clean but sometimes this place gets a big convention and the staff gets overwhelmed. Wifi is also pretty slow and some rooms do not get good connection. There is a 24 hour market below check-in and lots of restaurants to choose from.

Solid golf course and plenty of heated swimming pools round out the options here. Walking distance (10 min) to publix and a liquor store.

26/01/15 | Link | Rating: 4.0
204. George D.
Stayed at the Rosen Shingle Creek resort for a second year now.  We checked in on Friday and left on a Sunday.   Our stay was very very pleasant.   Friday afternoon we enjoyed the pool and the pool bar.  Probably the best piña colada I've ever had was served to me pool slide by our waitress Nicole.  The pool area was kept very nicely.  The pool itself was very clean, and I was surprised to see that it was a would seem to be a saltwater pool.  

We attended our gala the very next day.  Throughout the day no matter what employee we ran into they were always very kind, very pleasant and always either exchanged a glance or a pleasant hello to you.  

We had access to the Concierge lounge on the 13th floor.  The staff here was always very pleasant and very accommodating.  There always seem to be a little snack to have or some coffee, soda, or water made available.  

At the gala there were about 150 people.  Dinner included a small piece of grouper, which was absolutely majestic.  How do they do it serving 150 plates of food?

The Food for the Poor gala will be returning to the Rosen Shingle Creek resort again next year.  Rested assured that my family and I will be there.

17/09/14 | Link | Rating: 5.0
205. Pam H.
I had been to the Rosen Shingle Creek resort before, to go to the spa and to visit family that was staying there, so I was excited when I found out I won a night's stay from Yelp and Visit Orlando as part of the Magical Dining Month celebration. Dinner was also included, so stay tuned for a review of A Land Remembered, the steakhouse on the hotel grounds.

Making my reservation was simple. I called, per the certificate I received, and requested a room with two queen beds. I noticed at check-in that this hotel is a lot bigger than I remembered- the lobby is huge, and there is a whole wing that houses ballrooms for weddings and conventions. Also, I don't know what they do, but the lobby always smells so nice, like a fresh spa fragrance is blasted throughout the air vents.

Our room was clean and nice sized. Nothing out of the ordinary for a hotel. Once we put our bags down, we decided to go explore. The pool areas are nice, there is even a pool bar with a few tv's. We decided to grab a drink at one of the bars inside, as the weather was a little iffy at this point.

As you would expect, the bars have hotel prices. Nearly $30.00 for two so-so drinks later, we were sitting in the sports bar inside (the name escapes me). There are a bunch of restaurants to choose from, and even a couple of gift shops.

One of my complaints, however, is the signage. Since A Land Remembered was not in the actual hotel, it took a few to figure out where it is. Also, the 1.5 jogging trail is still a mystery, as there was one vague sign that lead me to golf course, and the majority of my run was through the parking lot. A little more direction would have been nice.

Overall, I enjoyed my stay, and the breakfast buffet the next morning! Well worth the price for all the goodies that come with it!

25/09/14 | Link | Rating: 4.0
206. Kevin Q.
I came here for a business conference once and was pretty satisfied with all of the amenities this place had.

The rooms themselves weren't very spacious, but this is expected given that this place was built for hosting lots of people for conferences. The beds were extremely comfortable and were clean. The view from the window was really nice, which is partly due to this being away from downtown Orlando and a bit secluded and surrounded by green. My room in particular overlooked what seemed to be a golf course. The guest rooms can be quite a bit of a walk from the conference areas, however. There are even coin operated laundry machines with detergent dispensers. I was pretty happy that I didn't have to dry clean everything. I'm not sure I've ever seen a hotel with washer/dryers for guests.

The conference rooms themselves are gigantic and can easily host hundreds of people comfortably. My company used the spaces for happy hours, speakers, and meals. In all cases I never felt squished and always found the spaces to be comfortable. Depending on how many rooms your company books, the walks can be really long, so I suggest bringing some comfortable shoes. My only real problem with the rooms were that the AC was always insane, even after we asked them to reduce the AC somewhat.

My company catered a bunch of our meals, most of which were quite good, although the menu seemed to repeat after a week. The options were pretty diverse, and always seemed to include a healthy option. We also had plenty of desserts, which were all amazing and definitely made a few of us gain some weight.

My favorite part about this hotel was the pool area. There was a standard social pool, a hot tub, and a lap pool. After our company sessions every day, my coworkers and I would chill at the pools for a few hours. It doesn't hurt that they have a bar right next to the pool. Sipping some beer outside in Florida weather isn't the worst thing you can do. I would highly recommend hosting a conference here.

25/01/15 | Link | Rating: 4.0
207. Jenny Y.
Rosen Shingle Creek is an impressive resort/conference hotel that's grand in size and beauty. Gorgeously decorated on both the inside and out, especially with the many Christmas trees during this season.  Front desk appears always well-staffed so little to no wait for assistance.

As a resort hotel, there're everything you could ask for.  Extensive golf course, tennis/basketball/volleyball courts and a large swimming pool/jacuzzi are available.  Lots of equipment in the fitness center, which was included in my package.  However, the normal price of $10 per day is steep since many hotels offer complimentary access. Unfortunately, I stayed for work and didn't get a chance to try these amenities, but they seemed very well maintained.

My room was flawless - quiet, spacey, clean in addition to having plenty of natural lighting, makeup mirror and full length mirror. Linens looked like new, and had restful sleep in the comfortable bed. The trade-off for the grandness is the walking distances between everything since they are a little too spread out to be convenient. If you don't mind this, this is truly a wonderful hotel!

07/12/14 | Link | Rating: 4.0
208. Aaron L.
Very nice resort and would recommend.

Pros
Good group rates for quality of hotel
Good location
Very clean and spacious rooms
Many dining and drink options
Great market for groceries and necessities
Two large pools with two spas
Large conference area
Fast check in
Large golf course

Cons
Expensive food (a little over resort norms)
Restaurant service typically slow
Daily parking charges even for guests
Pools unheated
Exit from resort property onto main road difficult and lacks a red light. Dangerous.

15/03/15 | Link | Rating: 4.0
209. Serena D.
It's a very nice resort/hotel, I liked the huge and nice room with jacuzzi. My room was facing the golf course, which was very beautiful! They have 3 pools and 2 hot tubs, I stopped by there every day during my visit :)

We chose the self parking for the first day until we realized how long the walk is from the parking area to the hotel, and it's up hill!

The hotel is in a convenient location, approx. 10 mins drive to disney world and I-drive, the sea world is like 5 mins from the hotel. There are 2 food markets just cross the hotel.

The food and bar in the hotel are expensive, it's like you expect to spend $14 on a drink.

Overall, I enjoyed my stay in the resort, nice room, friendly staff, great location. The room is kinda over priced, but you get what you paid for :)

27/03/15 | Link | Rating: 4.0
210. DeAnna P.
This was a beautiful resort with a wonderful layout for conferences.  The conference actually featured Mr. Rosen as a guest speaker.  He has give away over $30 million to charity in his lifetime and seems like a man who really values his employees and community.  We all joked that it (mostly) made up for the $18 they charge at the outside bar for a margarita.  Several restaurants are reasonably priced, but steer clear of the sushi and Mexican places unless you want to pay a lot.  

The conference facilities are clean and well lit.  There was no wifi at our conference -- someone said it was a five-figure cost for an 800-person conference.  However, there is free wifi in the hotel rooms.  There are plenty of restrooms near the conference rooms as well, which is great for short breaks.

The rooms are clean, large, and all include a mini-fridge.  If you are willing to make the mile round trip walk, you can hit the Publix across the street.  Pro tip - bring your wheeled carryon to roll back heavy purchases.  The pools allow you to bring your own drinks and food, as long as it is not in glass containers.  

There are four pools (lap, family, baby, and quiet), a golf course, walking/running trail, and fishing pond.  

They have kiosks onsite for Universal Studios and Enterprise car rental.

15/03/15 | Link | Rating: 4.0
211. Kristin Leigh M.
*whistles* Driving up to this property in my airport shuttle, I was impressed! Couldn't believe I was actually staying here. Conference venues can either be hit or miss, so I was delighted to call the Rosen Shingle Creek my home for four nights in December.

Beautiful grounds, a nice trail for walking (you can jog on about .55 miles of it, and walk about 1.5 miles... part of it goes through the golf course, and you can walk on that portion but not run).

You're about 15 - 20 minutes away from the Disney parks, and 12 - 15 minutes away from Universal (with moderate traffic). An Uber from the Resort to Downtown Disney was less than $20.

For on property activities, there is obviously golf. I am not a golfer, but the course looked beautiful. There are a few different pools (family pool, quiet pool, etc.) that would probably be lovely in the summertime. There is a fitness center (pay per use, which I think is pretty lame. It should be included.) There's also a spa; I didn't have a chance to frequent it - prices looked a bit on the high side, even with the limited 40% off sale that they were having during my stay.

In terms of what's around the resort -- not much. I guess that can be to your advantage if you're really looking to get away. There is a Publix right across the street (maybe .5 miles from the entrance) but really, that's about it. Nothing else besides an office building (small) within walking distance. If you're like me - someone who loves to walk and explore - this might note be the ideal place for you. If I were to return to Orlando on my own dime, that might be one of the only reasons why I wouldn't stay here.

On property, there are many dining options. Sports bar, flatbread place, Mexican, a market/deli, a buffet and a coffee shop. The market/deli has late hours (I think they may be 24 hours, if I remember correcttly), so you can always grab a bite. You can charge to your room throughout - very convenient.

Lovely property (and gorgeous Christmas decorations).

30/12/14 | Link | Rating: 5.0
212. Sonia P.
When a situation has been resolved or rectified, I'm the first to do the same (publicly).  I am updating the review for the Rosen Shingle Creek because they not only honored our original agreement, but they were also able to add a day earlier upon my arrival to Orlando, FL.  The service as well as my accommodations were top notch.  The food was excellent!  I was able to throughly enjoy my conference! Thank you Rosen Shingle Creek for turning a bad situation into a memorable experience!

17/04/15 | Link | Rating: 4.0
213. Joyce Z.
3 stars for the hotel
4 stars for the convention area

ROOMS
-The rooms feel like they are a bit old. I deeply regret looking in the dresser and finding trash...and looking in the wall corner and seeing lots of dust. Made me feel grossed out and uncomfortable.
-Make sure you aren't across from any house cleaning staff rooms. You will hear them chatting and opening/closing doors all the time.
-Try to request a room not too far from the elevator, since the hotel is HUGE and you will have to walk a LOT.
-I think any room you get will give you a gorgeous view. I was lucky to see all 3 pools and the golf course from my window.
-Room service is pretty fast

AMENITIES
-3 gorgeous pools!
-Really nice gym. All the equipment is brand new, but the gym isn't that large. It's $10/day or $20/your whole stay.
-More restaurants inside the hotel to choose from than other hotels I've seen

CONVENTION AREA
-You'll have to walk a lot since this area is huge, but it's a great place to hold a conference!
-Super clean beautiful bathrooms
-Beautiful large ballrooms to rent out for meeting space
-Great catering
-Amazing staff. The convention center staff is SO helpful and will try their best to meet your meeting/conference needs.

12/03/15 | Link | Rating: 4.0
214. Lan S.
The Rosen Shingle Creek, at 1,500 rooms the largest of the seven Rosen properties in Orlando and one of the largest hotels is Florida, is popular for big convention meetings. It does do an excellent job with organizing and running these large meetings.

Given the huge number of guests, the service staff is almost invariably friendly and helpful. It has a variety of food and beverage venues, and some of them are quite reasonably priced. Public spaces and rooms are large, very clean and attractive.

The rate our meeting group paid, $149 a night with free parking (normally it's around $20 a day, I think, even for day visitors) was excellent.

Having said all that, the experience was soured somewhat by the design of the hotel. Built about 7 or 8 years ago, it was obviously designed by someone with no empathy for guests with mobility issues, or who are older, or who simply don't care to walk for miles every day.

The layout of the hotel is almost entirely horizontal. It stretches huge distances from end to end. From our room on the 7th floor, at one end of the hotel near the end of two long hallways, we had hike to an elevator to the main lobby, then walk the equivalent of a couple of city blocks to an escalator (the up escalator was out of order several times), which took us down to the lower level, where we had to walk two or three more city blocks to the conference meeting and seminar rooms. If we wanted to go out to our cars (we were at a Rolls-Royce & Bentley owners national meet), it was another couple of blocks to the acres of parking lots. Then you did it all again in reverse to get back to our room. All together, it was easily a 1-mile round trip.

Do that several times a day, and who needs a gym?

While that may seem like a whine, it's not funny for those who are older or who have mobility challenges or illnesses that prevent them for walking long distances. (I heard that you can rent a "scooter" or call for a cart to take you here or there, but that all takes extra time and money.)

Next time Mr. Rosen -- who must have an ego the size of his flagship hotel, given all the glowing, suck-up PR about him in the hotel magazine -- should hire a cruise ship architect to design the property. Today's big cruise ships easily carry more passengers than this hotel has guests, with seven or eight restaurants, a dozen bars, dozens of meeting rooms, entertainment facilities, ballrooms, movie theaters and so forth, yet they do it using limited vertical space and multiple banks of elevators, rather than grossly extended horizontal space, so passengers can go anywhere on the ship within just a few minutes.

To add insult to injury, when we would get back to our hotel room we would find it barely cooled down. The A/C never worked properly, and we heard other complaints of people waking up soaked in sweat. This was March -- what would it be like in July?!

I guess there's a need for a big convention property like this in a tourist-focused town like Orlando, but I would not stay here again for a meeting or for any reason.

Room Tip: Try to get a room close to your convention meeting halls, or you'll have to walk miles and miles every day.

04/04/15 | Link | Rating: 3.0
215. Andrea G.
I attended the annual SHIRM conference that was hosted in Orlando.

The rooms are very large with updated TV's and ammenities. The linens are high quality threadcount.
The grounds are spectacular with a golf course, walking trails and three outdoor pools.
They have several restaurants to choose from - you truly never have to leave the resort but if you do you will be walking for a while! This is not in walking distance to downtown. There is a major HWY in the way.
I also enjoyed a spa day while I was there which was very enjoyable.
If I go again the only reason I wouldnt stay here is due to distance to downtown.

22/04/15 | Link | Rating: 5.0
216. Ryan M.
I really enjoyed and would recommend staying here.
Lets break it down:
The room - tastfully decorated, plenty of space, ( see photo) great view of the pool (would always suggest you ask for this) and great air conditioning ( a must!)
The pools - open til midnight ( although we and other were actually swimming at 1am and it was fine. Lots of lounge chairs and had two large pools a kiddie pool, hot tub, and a third pool for swimming laps. Loads of towels available and fluffy.  ( at night the towels were heated as was the family pool) gret service from the bar area although you could bring your own just not in glass containers.
Te gym- excellent. Machines kept spotless, all new and enough weights for the average holiday maker both on free weights and machines. Cost an extra $20 for the week but well worth it. Also had free bottles of water in a fridge, as much as you want, and again towels galore to use. Tey also had a spa where you could get various treatments as well ad it looked reasonably priced.
Free shuttles to park as all hotel in orlando area tend to offer.
Hotel has its own shop called the marketplace. This is probably only negative as the stuff in here is over priced. Would say instead to go out of resort to cvs which is across the street out of main entrance.
Thestaff could not have been more pleasant. I have stayed in hotels around the world and these guys really were cheery and helpful at all times. They definitely want you to have a pleasant stay. On checking out do ceck your bill as they accidentally charged me for parking when it was included in my room rate. They quickly took it off an apologised. No harm, no foul.
Arcade room for kids. My daughter seemed to enjoy it!
Tennis, golf ( i didn't play but it looked like a nice course)
Location was excellent. One tip is to not use the hotel cabs as found them a bit more expensive than metered taxis. When visiting orlando i would recommend using the Uber app for your taxis as there are plenty of uber drivers around and its about 30-40% cheaper than most metered taxis an even cheaper than the hotel taxis.  
The line cooks in the markett place make pretty good food for snacks. I am a wing guy and they did my wings to order, all flats, naked and sauce on the side. Surprisingly their packaged blue cheese dip was pretty decent.  The wings were massive and good quality. I'd give them a 6.5 out of 10 which is decent for a hotel doing wings. Next time i am back here I will try the one of the restaraunts in the hotel as they actually looked pretty good. Unfortunatly i was wanting bbq and wings every night and they couldn't compete with the likes if BubbaLou's bbq.
The hotel is massive and it also had a further 2 shops for clothes and other items and also has a huge conference facility that looked good as well.  
I paid around $140 a night over 6 nights. There are more expensive rooms and bigger but as my daughter was with us we just got the option for the 2 queen beds in one room and that wad more than enough room and truthfully i would have paid more for the stay here.

23/04/15 | Link | Rating: 5.0