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Sonesta ES Suites Orlando in Orlando, FL

Sonesta ES Suites Orlando in Orlando, FL

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Company Info:

Rating: 3.69

Address: 8480 International Dr, Orlando, FL, 32819

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    Comments (26):

    1. Oj C.
    Good mom n pops feel resort, comfortable units, needs some upgrades like better cable tv and up to date TV's. Free hot breakfast.

    12/03/13 | Link | Rating: 3.0
    2. Nathan E.
    Pros: Lots of space for the money, and good location.
    Cons: Intermittent hot water, and when you complain about it they act like you are being unreasonable. How dare I want hot water for $200 a night...

    08/04/13 | Link | Rating: 2.0
    3. D C.
    Nice to have two bedrooms and two bathrooms. The furniture and appliances are old but since they are doing renovations, that might improve once they are done. Elevators need work, because the doors don't sense when someone is in the way. A member of my group had the door close on him, good thing it bounced back. Breakfast did not have bacon or sausage, maybe because it was relocated and they didn't have room. The wifi is limited to only three devices per room. In today's world, that is very limited. We had about seven devices between the five of us. There could have been more since we had two teenagers in our group.

    I would stay at this hotel again because it is close to all the fun, but not until the renovations are done.

    06/11/13 | Link | Rating: 3.0
    4. Rey I.
    Very comfortable , lot space, less expensive , very nice people.

    27/04/13 | Link | Rating: 5.0
    5. Hannah B.
    Holy mackerel--I could live here! The renovations are almost complete and I can't wait to come back when they are complete. I feel fairly confident that I was the first person to stay in a newly renovated room--the plastic was still on the dishwasher and all appliances were shiny and new. Everything was clean and the staff was so friendly! I went to turn on the shower and there was no water, but maintenance came up and fixed it right away.

    The layout is easy to navigate and complimentary breakfast is a plus when you're traveling on a budget. The pool area was closed, but is set to reopen soon. The hotel is conveniently located to Universal Studios, about a 5-10 minute drive and there are tons of restaurants/shops close by.

    I can't wait to stay here when I'm in Orlando again!

    26/12/13 | Link | Rating: 5.0
    6. Shay J.
    I don't even know where to begin, upon arrival checking in the front desk lady by the name of Missy was very cold in welcoming us. Her whole demeanor and attitude felt as if she was bothered and did not want to be there. Housekeeping was horrible! I called front desk for 3 shower caps and they only sent one up, when I brought it up to the attendant he told me that he couldn't bring me the other two I wanted until I called front desk again. I thought that was beyond ridiculous! Our room stayed undone for one whole day, when I called front desk to inquire why in the world our room wasn't clean when we were out all day? I was placed on an extremely LONG hold! I hung up and called back and asked for a manager only to find out that the manager was the one that placed me on hold. When I tried to tell her my complaint she cut me off and placed me back on hold again and told me that I'll just have to wait until she's done with her Check In process. When she finally came on the phone I voiced to her what happened and she was no help at all. She said housekeeping said that I had the "do not disturbed" sign up! WHICH WAS A LIE! My family and I were at one of the theme parks all day! All she said was "as of right now housekeeping is closed, I could send clean towels to ya room and tomorrow the house keeping manager will get in contact with u" .I NEVER RECEIVED THAT CALL FROM THE HOUSEKEEPING MANAGER!

    Even the shuttle bus was a joke! Front desk lady Missy told us to be out there waiting 5-10 mins early for pickup, the bus was way behold schedule. The parks closed early on this particular day and u would think that the driver and hotel would know this but NOOOOO they did not. And if they did, they sure didn't care to share. The park closed at 6:00 and the shuttle wasn't scheduled to return til 8:00pm, when we called the hotel they told us that we were going to just have to wait to 8:00pm because the bus won't come earlier than scheduled time. That made NO SENSE WHATSOEVER! We ended up catching a cab back to the hotel!

    The only good thing I could say about this hotel is that it's extremely clean! The rooms are like mini apartment studios and they have great breakfast. Everything else sucked...The pool only goes up to 4ft :/

    Check-Out lady Ivonne apologized about any inconvenience we may have had and I really do appreciate that!

    P.S ALTHOUGH THE WIFI IS FREE, IT'S EXTREMELY SLOWWWWWW!!!!

    12/05/14 | Link | Rating: 1.0
    7. Mary P.
    The hotel is going under major renovations, however, we stayed in one of the new rooms and it was wonderful. The room was clean, big, comfortable bed and pillows, fully furnished kitchen (pots, pans, plates, coffee maker, full size refrigerator).   Can't wait to see the hotel when the renovations are complete.

    30/01/14 | Link | Rating: 4.0
    8. Emily W.
    I thought this place would be decent, but honestly it sucked. They were doing renovations when we stayed at the Sonesta. Our room was right where the construction was happening and I would hear power drills going off at 7am, making it impossible to sleep in. The carpets and cabinets were old, no complimentary lotion or toothbrushes. The TVs were old, so don't bother bringing anything remotely high-tech. The only good thing about this place was the location.

    I would skip over the Sonesta and spend a little more to stay somewhere else.

    11/10/13 | Link | Rating: 1.0
    9. Amanda A.
    Hotel was great. I would suggest this place to anyone making a trip to Orlando. The rooms are really nice, beds comfortable, and amenities were great. We did have a few minor issues but any time we had to call the front desk, someone was at our door within five minutes to fix it.

    19/04/14 | Link | Rating: 5.0
    10. Elizabeth M.
    I can't believe there isn't a review for this place yet. I stayed here with my family and we were a total of 9 including one child. We all fit super comfortably in a two bedroom suite that ha three queen beds and a sofa bed. And for the price it was waay cheaper than two hotel rooms for one night. The room itself was clean. Esa it super brand new looking? No. was it clean? Yes. the kitchen in the room was equipped with everything to cook and its a place i will go back to.The best part about this place is their breakfast.  Their breakfast buffet has everything you would pretty much eat at ponderosa. They have fresh made oatmeal, eggs, sausage, fresh fruit, yogurt, cereal, waffles, bagels, toast, Danish and fresh coffee along with hot cocoa. This place will def save you money on going out to eat breakfast and on the room when you think about cost per person.

    01/08/13 | Link | Rating: 4.0
    11. David O.
    Great place and clean rooms.

    11/04/14 | Link | Rating: 5.0
    12. Cheryl S.
    Would be a 5 if the beautiful tile floors had been clean, our feet were black from walking on them. We stayed in a trio suite, great master suite with a step in closet with room for open luggage and drawer space too. Full size fridge, nice kitchen area if you feel like cooking, but the breakfast bar was perfect and there are so many restaurants you can walk to, we love staying in this area! Bed was comfy, shower was therapeutic, and no noises kept us up. The pool area is nice with a hot tub the perfect temp to fix the theme park blues at the end of the day. Having 2 bedrooms and 2 bathrooms is so nice for a family vacation.  Check Groupon for extra savings!

    16/06/14 | Link | Rating: 4.0
    13. Jenn C.
    Great and affordable price we were looking for something with 2 private bedrooms and this was it both rooms are private and have a queen bed. Full kitchen living area 2 bathrooms; hotel is being renovated by December they should be more fancy with new appliances, great location also deff would come back

    26/10/13 | Link | Rating: 4.0
    14. Cherise J.
    This place would have 5 stars if our room was cleaned. The floors were dirty and hair was everywhere! I brought this to the attention of the front office and a member of the cleaning staff even came in the room to see it for herself, but the issue was never corrected. They also have live critters in the room so heads up on that. Other than those issues, this is a very nice place. It's also in a great location. If they make a better effort at cleaning and abating the critters, it'll be the perfect place to stay!

    26/05/14 | Link | Rating: 3.0
    15. Joe C.
    to make it perfect here, I recommend ice machines, outside gas grills, convection microwave ovens or common use ovens for those extended stay peeps but it really needs ice machines!!!

    18/02/15 | Link | Rating: 5.0
    16. Jacqueline D.
    This by far the best hotel I've stayed at. It's clean, friendly staff, delicious breakfast buffet, spacious and clean suites with fully loaded kitchens and 2 private bedrooms with 2 bathrooms at least our room had that layout. They're like apartments. The pool area was being fixed up and was not available that day we stayed :( but it was very nice and they also had a hot tub and the pool area had plenty of chairs for sitting and relaxing by the poolside. The laundry room is open 24 hrs so that was a big plus specially for families with kids. Looking forward to coming back.

    27/03/14 | Link | Rating: 5.0
    17. Mike F.
    Stayed at this hotel for 2 nights (June 15-17) what a great stay. All of the rooms are redone so they are brand new, wood floors, all new bathrooms, all new kitchens and comfy beds.

    The Pool was also great came here both of the 2 days i stayed and have no complaints.

    Breakfast was good everyday was eggs and then another hot breakfast item. Always have coffee, juice, muffins, toast, bagels and yogurt

    Overall i had a great stay here and have no complaits. The front desk staff was great and always greeted you when you came in and out of hotel. I Wish I stayed here longer! I had a great stay!

    27/06/14 | Link | Rating: 5.0
    18. Peter F.
    Broken furmace, stoppedup sink, tiny toilets, old moldy showers.... need I go on?  This place needs to be remodeled or demolished.

    06/11/14 | Link | Rating: 2.0
    19. Joshua C.
    First time checking out this hotel. Great rates and nice room. However, false advertisement completely on the shuttles to the parks. EXTREMELY limited shuttle times (not explained in the misleading website) both ways. Not at all available in the afternoon. So, if you are considering this hotel planning to use it for shuttle to Disney parks, I would not recommend it

    13/12/14 | Link | Rating: 2.0
    20. Leary O.
    Very impressed with the room. Clean, plenty of space and comfortable. It is a modern set up but very home feeling in the room, almost like your own apartment.

    We look forward to staying here again. Great location

    08/02/15 | Link | Rating: 4.0
    21. Bill H.
    We shared a two-bedroom suite.  The room was recently remodeled to it looked great.  The room, bathroom and kitchen was clean.  The bed was firm and the pillows fluffy.

    Great for a family and all the benefits of a kitchen, stove, microwave and refrigerator.

    04/10/14 | Link | Rating: 4.0
    22. Jen V.
    stayed here Friday night 10/17 in a 2 bedroom suite. The room was beautiful. I really enjoyed my stay and will be returning.  They offer free parking, free wifi and free breakfast. Can't wait to come back in December and stay in the same room

    07/05/15 | Link | Rating: 5.0
    23. Francesco C.
    A few hiccups here!
    They are going through a major renovation!  There were no pools and certainly no quiet times in here!
    From hearing the banging and drilling to late night bars on International Drive, the noise pollution is certainly evident here!  So if you are willing to just party - I guess it's OK to sleep here.  But if you came here to relax, seek other places until the renovations are complete!
    * For an alternative they gave us a business card to use the pool two hotels down the road!  Yikes!

    The rooms were clean.  The beef that I have is this,  the bathroom faucet handle was loose and hard to turn on the water.  
    The toilet was too close to the shower - so beware how you step out!!
    The soap and shampoo dispensers were practically empty!  Hardly enough for two guys, can you imagine the bitch'n if it was two girls needing to shower?  

    Other than that, it was a decent stay!

    23/12/13 | Link | Rating: 2.0
    24. Michelle B.
    Great hotel room for a group of 4. The place looked like it had recently been updated and had a modern feel. The beds were comfortable and the kitchen was well stocked. The free morning breakfast was large. There is also a bar in the lobby. I would definately stay at this place again!!

    28/04/15 | Link | Rating: 4.0
    25. Cassandra S.
    I absolutely love this hotel! Especially for the price. Here are the good things: the place is super cute. The decor is nice, and the place is clean. Our hotel room itself was amazing. We had a two bedroom suite for a very reasonable price. It was too full bedrooms, with 2 full bathrooms, a full living room and kitchen area the kitchen even had a small dishwasher. They also had a microwave.

    Now the downsides: there seem to always only be one person man in the front desk, and it seems that the person in front of us always had a problem when it came to checking in. There's also lots of construction going on at the time, so one of the elevators always seem to be broken. Regardless this is definitely hotel I'll return to. elevators always seem to be broken. Regardless this is definitely hotel I'll return

    23/01/15 | Link | Rating: 4.0
    26. Kriz L.
    Bought a Groupon deal for this place and we really enjoyed our stay here!
    It's located on International Drive (I-drive) and it's convenient to everything (food places such as Joe's Crab Shack, YardHouse, Brick Tavern..etc!)
    -Universal Studios is no more than 5 miles away
    -Disneyworld is about 15 miles away which really isn't that bad!

    Some parts were still under construction during our stay but the staff was very nice and accommodating.
    We stayed in a 1 bedroom suite. It was nice, spacious and clean.
    They have complimentary breakfast from 7 or 730am to 1030am
    Complimentary shuttle service to both WDW and Unisersal Studios

    I would stay here again the next time I decide to come back to Orlando and I would recommend this place if you decide to pay Orlando a visit!

    10/02/15 | Link | Rating: 5.0