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The Point Orlando Resort in Orlando, FL

The Point Orlando Resort in Orlando, FL

Specialties

Business/Corporate Travelers looking for resort-wide WiFi, Starbucks Coffee, plenty of space, and a comfortable suite to come back to. We are also great for couples and honeymooners who want a tranquil experience in Orlando with the convenience of a spacious, luxurious suite.

 

Company Info:

Rating: 3.74

Address: 7389 Universal Blvd, Orlando, FL, 32819

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    Comments (53):

    1. Brian B.
    I got a last minute deal through getaroom.com for $80/night. The first thing that caught my attention about this property is it's bright and spacious lobby. I was a little disappointed when I realized that onsite restaurants are nowhere to be found. I used the I-Ride Trolley for dining and shopping. I was in town to spend a few days at Universal Studios. The suites have all the comforts you'd expect to find in a boutique hotel, and some have balconies.

    23/10/09 | Link | Rating: 3.0
    2. Amy H.
    An attractive hotel. Definitely not a resort. Pretty pool, nice rooms, free wifi. We stayed in a suite which was literally a one bedroom apartment. A little weird in a hotel but convenient! It would've perfect for extended stay business travel. My two issues were with service. I called 20 minutes ahead to get a crib in y room so that my sleeping baby could go right to bed. I was assured this would be no problem. Fifteen minutes after we arrived, the crib finally made it to the room with no sheets on it. I ended up pacing the lobby with a screaming baby. When I spoke to the woman who had promised the crib, she clearly didn't care and gave me a dull, rehearsed "I'm sorry you're upset." Also, they had to bring an extra mattress to top the pull out bed. I'm sure this made it more comfortable, but its a good thing the bellman saw us setting it up or my son probably would have slept without it!

    02/03/13 | Link | Rating: 3.0
    3. chris s.
    The room was very very nice.  The maid, not so much.  Desk staff very polite and tries hard.  There is one problem with this place and it will not affect all who stay here.  I chose to use cabs and shuttles instead of renting and this place is just to far away from everything to pay for cabs or to rely on shuttles that don't show.  Shame because the room was great.

    10/12/11 | Link | Rating: 4.0
    4. N L.
    By far, the best place I've ever stayed. We literally booked that day and the prices were excellent!  It was $79.99 per night, when we got there I was really impressed with everything, we had to upgrade to get the washer and dryer but it was well worth it! It was a nice apartment for the 3 days we were there, great tub with jets too!

    10/11/10 | Link | Rating: 5.0
    5. Kristin H.
    One of the worst hotel experiences I have had recently. Their website is extremely misleading. For $139 a night, we got a king bed and a lumpy fold out couch for three people, a "state of the art" workout facility with no tv and no free weights (basic gym staple?), and the worst room service I have ever had - chunky hummus and bruschetta that smelled rancid. They also made us pay $9 a person for their buffet breakfast, which definitely left something to be desired. We had extended our stay for a night and they made us book as a separate reservation, but assured us we wouldn't have to switch rooms. But then, on night #2, we found our key cards deactivated and they asked us to please move in the mornings. Definitely not worth it for the price!

    09/12/10 | Link | Rating: 2.0
    6. Joe A.
    We were promised a free upgrade and when we got there it didn't happen. the city area is run down and dirty. not close to anything so you have to take a bus or taxi to get around. We got his hotel because of it's closeness to universal studios. The free shuttle that was offered only comes once in the morning and then once when the park closes. didn't like that. We were just not happy with the location and the hotel's promises unfulfilled.
    We canceled our reservations after one night and went back to the Buenna vista palace located inside the Disney park. it was so much nicer and cleaner. They gave us a break on the price after talking to the manager. I think he just felt bad for us. We were so much happier going back to the buena vista which also offered shuttles to universal for $18 round trip.
    Don't believe the reviews that they have on their website. obviously they're only gonna show the positive reviews during their video. Not the worst place I've been to but I wouldn't stay there again.

    09/04/12 | Link | Rating: 2.0
    7. Narnia D.
    Very comfortable, clean, quiet and perfect for a family. It had everything we needed and a very short drive to Universal Studios. Would stay there again.

    19/03/11 | Link | Rating: 4.0
    8. Andrea P.
    My first impression of this hotel was not to great. We were given a smaller room than we paid for. After inspecting the room and complaining to the front desk, we were moved to the correct room. The room was clean and a nice size. We enjoyed having the kitchen to make breakfast and store snacks.  As much as I liked the space, I may try another resort on my next visit to Orlando

    10/07/11 | Link | Rating: 3.0
    9. Marcus K.
    Recently stayed here during the Florida Classic. The hotel & it's rooms we're absolutely beautiful and abundantly spacious. Came fully equipped w/ kitchen appliances, washer/drier, hot top, dish washer & fridge. It was certainly good enough to call "home" never got a chance to use the pool/hot tub, but it surely looked Beautiful from the 11th floor.  The poolside furniture was perfect 4 a little wine sipping & slight romance. The only beef was Friday & Saturday nights can be a blower. Many people will park @ the hotels & walk over 2 the clubs across the street; so be absolutely sure to have the parking pass handy. WE LEARNED THAT THE HARD WAY. But overall, a beautiful hotel in a beautiful city w/ beautiful people & weather 4 a beautiful price. U do the arithmetic

    28/11/11 | Link | Rating: 4.0
    10. Joanna N.
    Hammy and I stayed here from July 22-28th for our Disney/Universal getaway. We booked the 6 nights with a roundtrip flight (New York-Orlando) on Orbitz for $363 each!! (after this $100 promotional coupon we found) The roundtrip flights would of been about $180 each if bought alone but with this package, we basically paid $31 each to stay at The Point. BEST DECISION EVER!

    The day had not started out very well. The taxi guy dropped us off at the wrong place -- Pointe Orlando which was some shopping plaza vs. The Point Orlando (d'oh) -- but we called him and he took us to the right place. We got to The Point at 12:30 but check-in was not until 4PM. We had anticipated this but hoped they would let us check-in early so that we would be able to go to Animal Kingdom and not waste a day. Not only did they let us check-in early, they upgraded us to the 1-Bedroom Suite !! (We had booked the Junior Suite)
    The 1-Bedroom Suite was double the size of the Junior (it was 716 sq feet!), had a FULL kitchen with all the utensils you'll ever/never need(coffee maker, silverware, dishes, pots, pans, mugs, blender, juicer, list goes on), washer, dryer, glass dining table, sofa bed in living room with flat screen tv. There was ANOTHER flat screen tv in the bedroom, geez. King-sized bed -- super comfy. Lastly; the bathroom!! It was huge; marbled-floored, jacuzzi tub, seperate huge glass-encased shower; granite sink countertop. It all felt like our own little apartment, mm. Best of all, everything was so CLEAN and looked as if it had never been used (helps that the resort is rather new, I guess :) )
    6 nights felt too short of a stay; we are DEFINITELY staying here the next time we are back in the area.

    other tidbits;
    1. our floor (wouldn't know about the others) - always quiet! no disturbances whatsoever; as if we were the only ones on the floor :)
    2. There's no restaurant in the hotel; just a small cafe/mini bar with variable hours -- wasn't a big deal though; there are plenty of restaurants on international drive which is just a few blocks from the resort.
    3. The shuttle service isn't very convenient nor efficient; no fault of the resort though since it's through a travel/tourism organization that runs it. It took us 1 hour to get to Universal even though it was just 1 mile away. (Took us $6 and 3 mins to get back by taxi!!) This was because the shuttle stopped at 130958216 hotels/resorts on the way in a ridiculous zig-zag route. Our resort was closest to Universal and yet we were the first to be picked up = inefficient. Same with Disney; of the 2 times we decided to take the shuttle back, it took us 2 hours! However, no one else seemed to mind/complain/show visible signs of frustration; maybe Ham and I are just fast-paced people(we wanted to get to the parks as soon as they opened)? maybe it's the result of living in NYC? who knows! In the end, we did everything we wanted to and more with a lot of time to spare so, can't complain :)
    4. front desk - super friendly and very helpful when we needed toiletries, schedule for shuttle to Disney/Universal, help calling cab, etc.
    5. There was CLIMATE CONTROL in the room; don't know if it's a big deal for others but many of the hotels I've stayed at did not have this (they would often have a dial where you specify WARMER or COOLER but cmon! that's a little subjective, yes...?); I love sleeping in freezing temperatures, Hammy too; set it at 66 + had the ceiling fan on; it was great, hha.

    OVERALL -- EXCELLENT !!

    11/08/09 | Link | Rating: 5.0
    11. Nickie C.
    Lovely apartment at The Point. Free parking, convenient location. The room was large and well-appointed and while we only stayed for one night, we would have been happy to spend a week there!

    05/07/10 | Link | Rating: 4.0
    12. Cal F.
    Great stay.  Rooms were quiet and furnishings comfortable.  Prompt and friendly service.  Best stay for the value in Orlando so far.  Westin is also very nice, however The Point is 1/3 the cost.

    Keep in mind The Point is best for longer term stays where you bring extras.  They have shampoo and soap, coffee, etc, and these were good quality, however the room services are spartan.  This is what I expected from a condo-type hotel.  Bottom line, can not beat the price for the good sleep I received.

    Next time we are in Orlando will definitely stay here.

    12/03/11 | Link | Rating: 4.0
    13. Nicole H.
    Good: Location to nearby theme parks and other activities
    Bad: Everything else

    Overall, the price is not outrageous but I expected much more out of the hotel.  The rooms are surprisingly small for the amount the hotel charges.  Additionally, the normal reservation amount plus the (non-optional) "resort fee" doesn't even get you breakfast.

    We ate breakfast here just one morning (for $12 per person) and were offered buffet-style scrambled eggs, cereal and eggo waffles. It's an additional $2 if you'd like coffee, $3 more if you want a muffin.  

    After staying here for 7 days, I still haven't figured out what makes this a "resort" and not a HOTEL.  Even the pool, hot tub and fitness center are only open until 11pm.  You can pay additional $$ for "full maid service" if you want more than just new towels every day.

    16/10/11 | Link | Rating: 2.0
    14. Mari H.
    The hotel is conveniently located right off International Drive and within walking distance of many restaurants and even Wet 'N Wild (though it's a bit of a trek).

    For a moderately priced hotel, the rooms are clean, well-equipped, and spacious. All rooms come with a kitchen including at least a sink, mini-fridge, microwave, and dishes/silverware which is great for eating in and saving money.

    It felt like a palace compared to my apartment in NY and I kept saying to my bf how it'd be the perfect studio for me. If only I could've transported the room to central Manhattan (where anything with four walls and a working toilet is considered luxurious) and made my rent less than a grand a month.

    The only downsides of the hotel are that there is no restuarant, there's no bar at the pool, and the shuttles to the parks don't run often. But make sure to use the I-Ride Trolley! For only $1.25 it'll take you up and down International Drive and Universal Drive.

    21/06/09 | Link | Rating: 4.0
    15. Alexandra S.
    I stayed here recently with my husband and 3 year old. We pulled into the parking lot sometime after 9 pm and got an instantly sketchy feeling. Something just looks creepy about this place at night. The outside lighting is terrible and there are people wandering around with no purpose. The lobby is attractive and clean and the staff was nice. Our one bedroom suite was a good size for traveling with a toddler who normally bounces off of walls in your typical hotel room. However don't be fooled by "resort" in the name. The rooms are very outdated and you feel like your in someone's old apartment. There was also a consistently unpleasant odor in the elevators and our room. The nicest thing about this hotel is the pool. Both my husband and I just felt uncomfortable there. We overheard a gentlemen complaining to the front desk that they left their room so it could be cleaned only to return to see his wife's purse was taken. It is affordable for the space and location is close to I drive. But I just would never stay there again due to the safety concerns.

    10/10/13 | Link | Rating: 2.0
    16. Ben T.
    We stayed in one of the 2 bedroom suites with family this week - don't be surprised if the cleaning ladies admit that they saw you had a lot of garbage and left it there.  Not cool when you come back from a long day at the park and have dirty diapers and food smelling up your place.  

    Don't get me wrong - the location is good and the room is comfy, but if reading on expedia/etc, it doesnt say anything about not having true hotel service, like full room cleaning/refill of things like shampoo and coffee/etc.  You apparently have to pay extra for this.  They didn't even refill one bathroom with toilet paper until we called to complain.  

    The pool was good and seemed to be without pee.

    Of note, they are building the final (3rd) tower and the construction was a bit loud at the pool one day.

    19/07/10 | Link | Rating: 2.0
    17. Dan H.
    Point Orlando Resort offers family suite, or villa-style, accommodations.  It is actually a vacation ownership property.  However, like almost all vacation ownership properties in Orlando, the rooms can be rented by the night.

    The Point was built in 2008, so it is very new compared to most of the hotels in the area.  It features a South American motif.  You can sense a high level of detail in the decor, and in general there is a subtle sophistication that permeates the property.

    This hotel is the last one in my list of Universal Partner hotels within walking distance of resort.  I have included it because it is the closest villa-style hotel to the parks.  It is also by far the most upscale partner hotel within walking distance.  Now, it'll be a good 25+ minute walk from here over to Universal.  But it is a very simple walk--you just head straight down Universal Blvd--and I think it is surprisingly enjoyable.

    Despite what I've written already this hotel certainly has some downsides.  Given the nature of its larger accommodations and upscale feel, the nightly rate is going to be higher than most of the hotels in the area.  In addition to this, because the property is so new, it definitely has a not-quite-finished look and feel to it.  In fact, last time I visited (about two months ago), their on-site restaurant still wasn't opened.  The other major downside to Point Orlando is that every bed in every room is a king--no double doubles or double queens.  There are plenty of sofabeds to be found, but it would sure have been nice to be able to book a 2-bedroom suite with a king in the master and two doubles in the second bedroom.

    Nonetheless, if you are looking for a bit of elegance, a bit of peace and quite (The Point is somewhat removed from International Drive), yet you want to be able to walk to Universal if you have to, this is a fine selection.  You can learn more on Universal Orlando Vacations website: res.universalorlandovaca…

    09/01/11 | Link | Rating: 4.0
    18. Michael N.
    Good: Cheap room
    Bad: hidden, non-optional "resort fee"

    Good: They automatically upgraded us to a bigger room for no apparent reason
    Bad: OK nothing to complain about here - our room was sweeeeet!

    Good: Location is convenient to many tourist destinations
    Bad: Shuttle to those destinations SUCKS. Walk/drive instead if you don't feel like hanging out in a shuttle bus for half an hour each way as it stops at every hotel within a 5 mile radius (and the Point is the first stop in the morning)

    Good: Housekeeping never bothered us
    Bad: They also never changed our sheets and seemed only capable of dropping off fresh towels

    Good: Fairly nice, albeit basic pool - mostly quiet during the day
    Bad: No poolside bar! What pool is complete without a bar? Seriously people...

    All in all, this was a nice hotel for our trip. There were a couple negative points but a great time was had by all. Recommended.

    06/06/11 | Link | Rating: 4.0
    19. J K.
    had a great stay here. booked it because it was cheap and was SO glad i ended up here. the $!0 breakfast was great (IDK what they make their oatmeal with but DAMN is it good), the shuttle worked out great (a shuttle didn't show up one night but they waived some fees to make up for it - gracias!), and so close to parks! totally coming back. read the trip advisor reviews for more info - i'm glad I did!

    18/12/13 | Link | Rating: 5.0
    20. Kirstie L.
    My Dad and I go to Florida every February for the Daytona 500. This year we also decided to go to Universal. We stayed at our usual hotel in Daytona for 3 nights, then drove to Orlando and stayed at The Point. I found the hotel when researching hotels in the area and decided on this one for the pricing and the pictures of the resort. Needless to say, we made the executive decision that from now on we will be staying at The Point for the entirety of our trip, and just make the drive to Daytona on race day and return back to the resort. The staff were extremely professional and nice. Very accommodating. The pool area is gorgeous and features The Cabana Bar and Grill with delicious food and drinks to enjoy poolside. I 100% recommend this hotel.

    08/03/14 | Link | Rating: 5.0
    21. Keith C.
    The Point Universal Orlando Resort is a fantastic place to stay when visiting the city to hit the theme parks. It's located a couple of streets over from International Drive, so it's a pretty convenient choice when considering travel plans to the touristy spots of the city. The "rooms" (i.e., mini-apartments) are spacious enough to comfortably accommodate 1-4 people, with a more-than-adequate kitchen area, nice-sized balcony, and wonderfully-large bed. And the staff is extremely friendly, readily available and willing to do what they can to make your stay more pleasurable.

    One thing to note about it, though - parking is absolutely atrocious; if you plan on leaving for the evening, expect to park on the curb or even in the grass when you return - the chances of there being a parking space available are slim to none. Aside from that, though, I can't think of much else a vacationing family/group would need that the Point doesn't offer. (Actually I heard mumblings about shuttles to theme parks being unreliable, but I can't comment on that since we drove everywhere on our own.) Of course, your mileage may vary, but you'll never truly know until you try.

    19/03/10 | Link | Rating: 4.0
    22. christine g.
    We had a great stay here last week while taking our boys to Universal. I usually don't like traveling with the masses over spring break but just had to get away somewhere warm after the brutal feels-like-it-will-never-end winter in Chicago. Kaitlin checked us in was super friendly and offered suggestions for good restaurants nearby. Stayed in a 1 bedroom suite which was a perfect setup for our family of 4. Room was super clean and well maintained, full kitchen, comfy king size bed in separate bedroom and big pullout sofa for the kids, patio overlooking the pool, big bathroom with awesome jaccuzzi tub, washer and dryer. The pool was fantastic - salt water and heated, never very crowded, always plenty of towels and comfy lounge chairs. Free shuttle to the parks was great to have and just cabbed it back to the hotel if the pickup time didn't work for us. Much easier than waiting in line to park. Super friendly staff. Good free wifi. Things that could improve: we didn't watch a lot of TV but they could use an upgrade. The breakfast was just okay. Only good for 2 people which was annoying since there were 4 of us and the breakfast definitely not worth the $12 per person we would have had to pay for the kids. We had cereal and fruit in the room most days. Had dinner at the cabana bar our first night and it wasn't great. I think "resort" is a bit of a stretch but overall loved our stay and would definitely go back.

    29/03/14 | Link | Rating: 4.0
    23. Cathy M.
    Great choice for a family on a budget.  Rooms were clean and tidy.  Kitchenette was of great benefit if we were staying with kids on a family vacation.

    Really not the best choice for a couple nights with just you and your loved one.

    10/12/12 | Link | Rating: 3.0
    24. Regina S.
    I am basing my rating on the fact that this property advertises itself as a "resort", and I'm afraid that is far from the truth.

    We were doing a last minute getaway, so we were kind of looking to be pampered a bit.  I knew we were in trouble before we even drove into the "resort".  There was no fancy entrance, lush grounds or tropical landscaping -  just a side road leading into a very big parking lot.

    Upon arriving, we realized there was no bell hop, door man, or valet staff.  We left our bags and went to check in.  The vibe here was definitely more like a Fairfield Suites, or a Marriott Courtyard.  Small lobby, smaller breakfast area, and small reception desk.  

    We checked in and the woman never said....do you need a cart for your bags?  Heck, we didn't even see a do it yourself dolly.  So here we were schlepping all of our stuff to the elevator and then to our room.

    There was a hiccup in our "grand one bedroom suite" so we had to lug everything back down to the lobby and go up some new elevators to a different room.  At that point,  I was only experiencing a self induced sauna moment, as sweat dripped off my brow.  

    The "suite" was typical Homewood or some other moderate brand, the only difference being the amount of storage as this WAS built as a condo complex during the real estate tumble.  The only nice amenities was a tiny balcony,  a very large restroom with separate bath/shower and a washer/dryer.  Considering my husband had been on the road for awhile, this came in very very handy.

    I had no problem when they told me there was a resort fee, as these kinds of properties usually have one.  But this place didn't even offer the most basic of services that  a mid-priced hotel chain would.  Besides the front of the house shortcomings, there was no room service or concierge and house keeping service was very limited.  

    Oh well, it was too late to change hotels and we only had a couple of days so we went off to the pool area and the bar.  This part of the hotel was decent, but again, it was surrounded by a white fence, where beyond it, was just a massive parking lot.   I guess if you squinted your eyes and hummed to yourself, you could of imagined yourself at some tropical getaway, until the roar  from a passing trucker rattled you back into reality.

    We got a AAA deal that included breakfast.  All I can say is I am glad we didn't pay for it.....as it is not automatically included in your stay.  It was pretty bare bones, and the big tubs of yogurt with a serving spoon plopped in the middle just didn't seem sanitary.  We ended up giving our vouchers away to some folks who didn't have the free breakfast.  One experience was enough for us.  

    Aside from promise of a "resort"  property, I  booked this place because of its proximity to Universal and because it offered a free shuttle.  Well upon further inquiry, we found out that the bus left first thing in the morning and picked up at the park's closing time.  Considering, we had no idea how long we would stay, we were forced to drive and pay the $15 parking fee along with the astronomical admission price.

    Had this placed billed itself as a do it yourself, longer stay property, I would have said it was OK.  But calling itself a resort, left us very very disappointed.

    26/10/11 | Link | Rating: 2.0
    25. Liz R.
    I stayed last year June 2013, and again this year June 2014 for a week both times. The staff was different this year and less friendly.  Overall the hotel is great, laid back,  family oriented and within walking distance to wet n wild, universal and restaurants.  This is definitely my go to place when staying in Orlando.

    21/06/14 | Link | Rating: 4.0
    26. Daf M.
    Unfortunately this hotel was very disappointing.
    - At first they put us in a room facing the parking lot, although we paid for a pool view room (which costs more than a non pool view room). They said they had no pool-view rooms available (!), and showed us a different room (not pool view, but at least it wasn't parking lot view). we agreed to take that room, but they already gave it to somebody else exactly two minutes after they showed it to us. We explained that we booked a pool view room, but they said that booking.com "doesn't guarantee" the room type. The room without the pool view costs less than what we're paying, so that made absolutely no sense.
    They said they don't have other rooms for us, so we went to the lobby with our luggage, to see what we can do. And then there was a trust issue: the receptionist asked us to send him our confirmation email, that says we booked a pool view room. By the time the email arrived he discovered that there's a pool view room available. This room was fine, so we took it.
    - To top it all off, when we approached our room, a staff member looked at us funny and asked angrily: "pizza fliers?" We didn't understand her at first, but then we realized she was asking us if we were there to distribute pizza fliers (because I guess we give a pizza flier distributors kind of vibe?). :( We explained that we are staying at the hotel and she said she was sorry. Still she could think for a second before accusing people for no reason (a man and woman walking together would probably be just hotel guests and not pizza flier distributers).
    - One thing we instantly noticed on each floor was a terrible cheap dog food smell in the corridors. It was a very strong scent, and it was the same smell on each corridor of every floor we were on.
    - The sofa in the room was worn out and dirty. There was a rotten orange on the floor near the curtains. There was also a lonely sock in the dryer.
    - All the appliances in the room were extremely noisy. This includes the washing machine, dryer and the dishwasher (the latter being unbearably noisy).
    - We tripped when we went out to the balcony, because of an elevated threshold in the door.
    - The elevators are very slow, and there are only two of them for each tower. The staircase room was all concrete. Not very pleasant.
    - I would not call this hotel a "boutique" hotel, as they do on their website. You wouldn't expect plastic plants in a boutique hotel. I would think a boutique hotel should be elegant and stylish. This is not the case here.

    The good things about the room are that it's very spacious, and it's very well equipped with appliances. The bed is huge.
    But we thought that the terrible experience with the staff and cleanliness was just not worth it. We never had such a bad experience with any hotel (mostly because we always choose the hotels we stay at after researching and reading a lot of reviews), but this was a real miss.

    29/01/13 | Link | Rating: 2.0
    27. Erin C.
    Rooms are huge, staff is fantastic and it is just minutes from Universal Studios & Islands of Adventures. Fabio, the front desk assistant manager, could not have been more friendly. He was quick to answer questions and offer suggestions for restaurants.

    The pool was great and the hot tub was a nice addition. I wish the jets were a little stronger, but nothing to get upset about. The bartender at the outdoor bar was super cool and honored a Yelp coupon I had for BOGO with no problems. Our drinks were delish and decent priced.

    I wouldn't necessarily call this a resort and it does feel a bit odd when you first walk in (timeshare kind of feel), but we would definitely go back if we were in the area!

    03/01/12 | Link | Rating: 4.0
    28. Jim T.
    Family holiday for 11 nights in mid April. Upgraded to suite with kitchen and laundry and very glad we did. It's a great place in a very convenient location. Walking distance to Wild Waves too but that wasn't on our list.

    If you want a place where you can easily get to places with a car and don't want to be in the middle of things this is a great choice. Stay AWAY from International Blvd it's a very tacky run down tourist strip.

    26/05/13 | Link | Rating: 3.0
    29. Tatiana H.
    This hotel was pretty nice.  The room was spacious with a full kitchen,  washer and dryer,  and living room.  We weren't too pleased with the mattress nor the pillows.  The pool area was really nice.  They have a breakfast buffet that costs about $12.00 that, in my opinion, was not worth the money. The breakfast they served is usually free in most hotels.  They had complimentary shuttle service to the parks which was a big plus.  The staff was friendly and helpful.

    09/08/14 | Link | Rating: 4.0
    30. Barbara B.
    This is my home away from home in Orlando. We visit many times a year as we are Florida residents and tried to stay at another hotel but had to check out and come back to the Pointe! I need a spa tub, separate shower, balcony and separate bedroom!!! I cannot stay in a one room box! We always have our same bellhop who is awesome.  We are about ready to invite him to visit us! The staff is friendly and attentive   The pool is heated! There is a pool bar and small restaurant. Love the Pointe! Also you have a fully stocked kitchen and washer dryer. Living room with pull out couch and separate bedroom with tv. Homey!!

    27/12/13 | Link | Rating: 5.0
    31. Casey W.
    Perfect is how you will begin here! The staff is extremely supportive. The resort is beautiful and extremely close to everything. The pool, with cabana, is full service and extremely relaxing. I travel frequently and will certainly be a regular here

    07/11/13 | Link | Rating: 5.0
    32. Megan S.
    Very friendly and helpful staff. Nice and clean hotel. The room was spacious. Loved our stay do much that we will be back.

    20/10/14 | Link | Rating: 5.0
    33. Michelle B.
    I stayed at this hotel after reading many, many reviews on tripadvisor and here on yelp. For the price I was satisfied with what I got, but Its because I got a groupon offer. Otherwise, I would not have paid regular price for this hotel. Its smaller than I imagined, but was clean and comfortable. The mattress was pretty old and springy like others have said. The pillows and covers were comfy so I guess it made up for the bad mattress. It was my boyfriend's birthday so I purchased some balloons from their amenities form and for $18.50 I was really disappointed with what we received. Location was great, close to everything. I asked for a view where I could see the fireworks at night. After reading some reviews I realized they actually placed me on the opposite side so we never saw fireworks. No big deal. Staff was nice. Didn't really get a chance to interact with them since we were just there two days and didn't ask for housekeeping. Washed our own towels. Overall, good for the price we paid. Would go back for the same price.

    02/02/15 | Link | Rating: 4.0
    34. Oneida H.
    My husband and I, and his parents, had just completed a Disney Cruise and were staying in Orlando a few days to visit the parks. We knew we'd need two separate bedrooms and a shared living room.  The Point was perfect for us.  Parking was easy and the lot was never crowded since only guests can park there (the front desk will give you something to put on your dashboard).  Everyone at the front desk was very nice and check in and out was easy.  They even let us check in at 11am without an extra charge!  There is a small breakfast buffet in the morning for a price but we always went to IHOP for breakfast which is right around the corner and was cheaper.  The hotel was always quiet and we never heard anything from other rooms or the hallway.  

    We had the largest room option.  There is one entrance door and when you open that there's a little foyer and then the 2 door entrances- one for the smaller king room, and one for the larger king room.  We just always kept the interior doors open with a chair.   The smaller room has a king bed, a little seating area, a mini fridge and microwave, and an average sized bathroom. This single room is connected to a much larger hotel room that has a private king bed, large bathroom with separate shower and bath tub, and a large living room and full kitchen with stove, oven, microwave, large fridge, pots and pans, plates, glasses, silverware, and even a washer and dryer with one box of detergent (more is sold in the lobby).  

    Housekeeping did a good job and the room was very clean and looked new.  The pool area was large and clean and there was lots of seating areas and a really nice bar. The hotel couldn't be in a better location.  There are tons of restaurants and activities like Wet N' Wild, Universal, CSI Experience, Wonder Works, shopping, mini golf, etc. and the Disney parks were a 20 minute drive.

    Here are the negative things:  the bed was the hardest and loudest I'd every slept on.  Every time my husband and I would roll over there was so much noise that we'd both wake up.  Also, the entrance door on the side of the hotel didn't have a keyed entry so anyone could walk in.  In fact, throughout the evening we kept getting flyers pushed under our door for restaurants in the area.  And there wasn't a safe in the room.  They're only at the front desk.  Free wireless internet was only available in the lobby and wired in the room.

    The Hotel website describes this place as an elegant resort but I think that's a bit of an exaggeration.  It's really just a quiet place that's more comfortable than elegant and is ideal for those travelling with family who need extra space.

    30/09/12 | Link | Rating: 4.0
    35. Tiffany D.
    You usually get what you paid for and I believe in this case we got a pretty decent deal. Don't let the name fool you. It's not the swanky resort you're imagining in your head. Come here expecting a normal hotel and you'll be pleased. It's clean, moderately quiet (just don't be our neighbors :x), and most importantly - it's safe.

    Our suite wasn't bad. The bed was comfy and the a/c worked really well. There"s a Keurig machine so bring your k-cups if you're a huge fan. Extra points for having a working blowdryer.

    The shared amenities are ok. The pool is a little salty so it burned my face a little. There are plenty of spots to sunbathe and relax by the pool. There's an area to grab towels from which is pretty cool. Unlimited towels FTW. The gym is a little pitiful and it gets locked pretty early.

    The location is pretty good. It's quite close to the iRide stop which helps gets you around if you didn't rent a car. It's definitely cheaper than hailing a cab.

    31/08/12 | Link | Rating: 3.0
    36. Scott N.
    BED BUG ALERT!!! i was unimpressed with the "boutique hotel" facade that is put up by this hotel.  i stayed in a jr. executive suite and arrived home covered in bed bug bites.  i just got back from the doctor to get a fucking steroid shot because apparently i'm allergic to their bites.  and i'm not talking about a few bites - i'm fucking covered in them.  i'm waiting for the hotel manager to call me back because i'm going to give them tons of shit for this.  go check out their website - it's a crock.

    not only are there no good drinking holes within a 2 mile walk, the bar shuts down around your child's bedtime.  i understand it's orlando and disney and all that shit, but this hotel is not accommodating - especially to call itself a resort.  you'll wish you had resorted to another decision.  

    on other notes, the hot water is lukewarm, they haven't reached the age of the flatscreen tv yet (boutique hotel, yeah)...  i won't stay here again.

    16/11/12 | Link | Rating: 1.0
    37. Patrice J.
    Had a wonderful stay here. The staff is friendly and very accommodating. Sandra and Kaitlyn were exceptional! My room was clean, comfortable and had everything a traveler would ever need. This place was a true home away from home. Thanks everyone at The Point!! Not one staff member was unpleasant they will truly go the extra step to make your stay enjoyable. Also, the cabana bar was very chill.

    08/09/14 | Link | Rating: 5.0
    38. Lindsay R.
    We stayed here on our honeymoon- we were upgraded to a larger room with a full kitchen and washer dryer etc really nice room on the 8th floor. Great view and nice and quiet. The pool joy tub and cabana bar are awesome! Drinks were average priced but seemed really weak.... The breakfast is $12 per person and def not worth it!!! Our mattress was a bit squeaky on one side. The complementary shuttle to and from universal is great they only have 2 return times though 7:15, 9:15. If you take the shuttle there but want to come back a bit earlier the can ride is only $6. The staff was friendly and helpful. We will definitely be staying here again!

    18/10/14 | Link | Rating: 4.0
    39. Tiffani T.
    My boyfriend and I stayed at The Point during our recent trip to Orlando. We stayed in the one bedroom suite. The room was spacious and clean. It was super convenient to have a kitchen. We did 5 parks in 5 days and being able to have breakfast in the room was a tremendous convenience and saved us a ton of money. It was a short drive to Disney (approx 25 minutes) and only a 5 minute drive to Universal/Islands of Adventure. We took advantage of the free shuttle to Universal offered by the hotel. It was quick, easy and always on time. The staff was extremely kind and their service was on point. Upon check-in we met with the guest services manager Fabio Garcia. He told us all about the amenities and services provided by the hotel. When we checked out Fabio was at the front desk and he remembered us from when we checked in the week before and even remembered where we were from. You don't get that kind of personalized service at a large hotel chain. The trip was perfect from start to finish and we will definitely stay at The Point again.

    15/12/14 | Link | Rating: 5.0
    40. Paul H.
    I reserved the Executive Studio Suite which included:
    -microwave, mini fridge, silverware
    -plates, bowls, cups
    -sofa and TV with basic cable
    -Free Room internet via ethernet speed: 8.16 Mbps down/ 0.34 Mbps up
    -Free Lobby Internet via wifi speed: 5.98 Mbps down/ 1.63 Mbps up

    HOTEL OVERALL:  3.5/5
    -For the price and location @ $89 per night and one mile away from Universal Studios, its pretty good
    -Free shuttle to and from Universal/Epcot/Disney but the downside is 8:20am pickup from the hotel and 7:20pm pickup from Universal
    -Hotel automatically charges $50 onto your charge if you decide to order food or drinks from your room. The unused portion will be credited back within 7 business days.

    POOL: 3/5
    -towels are located outside near the pool
    -Pool itself is decently sized with a nearby Cabana Bar and hot tub

    GYM: 1/5
    -Sorry but the gym is shitty. There are maybe 4-5 machines and no free weights.
    -The gym is located near the pool

    FRONT DESK: 3.5/5
    -very helpful
    -iRide passes are sold here

    BREAKFAST: 1.5/5
    -I didn't order the breakfast but I got a chance to browse the selection.
    -No variety of fruits, mostly bagel/bread and a couple muffins
    -Not worth $10

    22/08/12 | Link | Rating: 3.0
    41. Bethany M.
    We were upgraded to a larger room because it was our honeymoon, and this was a really nice option. We had a full kitchen, washer/dryer, large bathroom and living room separate from the bedroom.  The mattress was squeaky and a little hard, the shower was okay, there was always enough parking and the desk staff was friendly enough.

    The breakfast was not worth it, from what we saw, so we skipped out and went to ihop. I totally don't get why they call themselves a resort, as to me it was nothing more than an average hotel. Our room looked out on a scuzzy lot with a grim looking car garage on it. If you're looking for somewhere with larger room options and a decent price, this is worth a look. If you want something more fancy, stay elsewhere.

    21/06/13 | Link | Rating: 3.0
    42. Jennifer P.
    I came here with two friends for a vacation and I've been blown away. This hotel definitely deserves to be in the Top 10 list for Orlando.

    To begin with Fabio was amazing. He helped me with selecting amenities for my room and even gavel advise about buying a certain item I needed at a nearby store. He is very kind and professional. Upon check-in I was greeted by Kaitlin she is fabulous. I will definitely be returning again because of her. It feels wonderful to be treated so nicely.

    I had a one bedroom grand suite with a jetted jacuzzi. The jacuzzi was wonderful. The suite was extra clean I did not find not one flaw. The kitchen cabinets were stock with all the utensils you can think of. They even had cups, glassware, bowls, plates, pots, pans, Tupperware, I mean EVERYTHING. Even measuring spoons. Lol. They had dishwasher with dish washing soap and even baking trays. I was completely blown away. The living room had a flat screen tv and a balcony with two chairs. The pull out sofa had a little mattress but we didn't sleep on it. The bedroom also had a flat screen tv and the king size bed was comfy topped with many pillows. The closet had additional sheets and blankets which came in very handy. I'm usually very anal about the cleanliness of the room and I had not one complaint. The bathroom was huge and the jetted jacuzzi was amazing and very relaxing. This has been the best hotel suite I have stayed at so far.

    I did not get a chance to try their complimentary breakfast. The pool was phenomenal. The jacuzzi was very hot. I went during a week where the temperature was fluctuating a lot. Thankfully the pool was heated and seemed pretty warm to me I did not want to get out. I had some wings by the cabana bar and they were delicious. So were their drinks. Poolside couches were comfortable. The bathrooms in the pool area were extremely clean. The pool was from 3ft to 5ft and was kind of salty. It didn't have that very nasty chlorine taste at all. Bartender/cook was great even ordered some soda when he had ran out and I wanted some for my drink.

    The area was great it's right on universal boulevard and just a few walkable blocks away from international drive. The trolley is also available around this area and the hotel has information on the stops. Don't be fooled by the solitary of the hotel. There's plenty to do at just walking distance.

    Before checking out I realized one of my friends had accidents taken a room key home with them and I called front desk and thankfully was not charged an extra free. I was also just charged $20 for checking out late. Not bad at all. Kaitlin you are beautiful and amazing. Love your bubbly personality. Josh is great too with his great room service and sense of humor. I will definitely be returning whenever I come to the Orlando area. This hotel is A+++++++++

    25/01/14 | Link | Rating: 5.0
    43. Jane R.
    Checked in today... Was expecting two king beds, but instead got ONE king bed with a sofa bed!! They could not give me the room I had booked b/c AC is being fixed. Huh??? Anyways, said I will be getting a new room tomorrow and a 20% discount. Let's see if they follow through .

    Update: was given a new two king bed room + discount + breakfast voucher + a sincere apology for the mistake ! Thank you to the friendly morning staff & the general manager Jeff who really tried hard to fix the situation . Our last night at Orlando was as comfortable as it can be!

    17/10/14 | Link | Rating: 4.0
    44. Kevin C.
    Don't bother.  They double book the hotel, drinks at the pool at very expensive, bar tender doesn't even want to be bothered to make drinks, they rebooked us to a dump of a hotel called Avanti looks like a cheesy hotel in a bad movie.

    STAY AWAY!!!!

    25/10/14 | Link | Rating: 1.0
    45. Sylva D.
    This was a great experience the resort it's located so close to everything, so getting around was really easy.   My only problem was parking that sucked a lil bit but all and all it was exceptional

    09/02/15 | Link | Rating: 5.0
    46. Dana P.
    The Point Is perfect for families. We had a one bedroom suite that felt like an apartment. The one bedroom suite is 716 sq ft and two bdrm is 1100 sq ft. They have not forgotten anything as far as comfort goes i.e clean dishes, flatware, glass bakeware, toaster, blender, a Keurig. I love that there are several nice sized closets for luggage. Theres a linen closet in the bathroom (which is huge btw for a hotel bathroom). The room was really well taken care of. The breakfast that they offer leaves something to be desired in my opinion, not many hot food options if you eat healthy (like I do) the fruit set up is tasty though. I must say that Justin the bellman was superior in service. Its been a LONG while since I have experienced such incredible customer service. His demeanor was of someone who wanted to help, he was friendly, accomodating just kind in a genuine way. His greeting didnt seem force or fabricated. He was just all around a nice introduction to the property to top it off....we checked in late after the Magic game on 2/25/15 and he even moved his car so we could have his spot since he was leaving for the night after helping us to outmr room. He deserves recognition to what he brings to "The Point" experience!!

    27/02/15 | Link | Rating: 5.0
    47. Megan C.
    Stayed here for my best friend's birthday about a year ago with a bunch of college kids. We're pretty easy to please...booze and a pool is all we need.

    The room was extravagant compared to my expectations, and much bigger than I thought it would be. I truly enjoyed my time here and felt as if I got much more bang for my buck than I expected.

    I think this is a good pick for anyone traveling with multiple people, especially larger families.

    The staff was nice, but didn't go out of their way to make us feel at home.

    29/07/14 | Link | Rating: 4.0
    48. Aaron T.
    Pretty nice place to stay, and we saw the room a lot considering the illness that inflicted us when we went over to Orlando to do "touristy stuff."

    The suites are well set up with all the amenities you'd hope for to be self sufficient for a week of vacation with a full kitchen including fridge, stove, toaster, microwave, garbage disposal, and dishwasher.

    They serve a breakfast for two in the lobby each morning, so be sure to get your coupons to enjoy a hot breakfast with eggs, sausage, bacon, and other common selections.

    The pool here is nice and warm with the Cabana bar to give you refreshment through the day.  The pool ranges between 3' and 5' deep.  There is also a hot tub on the location, but it's extremely hot and not the best thing to submerge in after a few margaritas.  Clean towels are available at the pool for when you swim.

    You can buy tickets to Universal right in the lobby (even though we couldn't take advantage) to save some time and taxis were quickly available on request at the business.

    A good experience, easy check in and good service by the front desk.  Check out was slow, with only one staff member dealing with a complex guest issue that made a 2 minute checkout take about 25 minutes - an express checkout option couldn't easily be found, so I am unaware if that is available.

    Overall, a solid experience at a convenient property for what Orlando has to offer.  A very nice pool and convenient amenities in each of the rooms.

    03/05/14 | Link | Rating: 4.0
    49. Lorne H.
    Nice clean resort. Beautiful pool area. Walking distance to universal parks and alot of restaurants. Laundry in our room was great. Only bad point was the breakfast. I would rather have eaten toast in my room than party twelve bucks for oatmeal and fruit.

    10/05/15 | Link | Rating: 4.0
    50. Ida D.
    We had a large party of 10 for a Bachelorette party. Although we had attempted an early check-in, we patiently waited at the poolside bar for an hour and a half until the guaranteed check-in time of 4pm. At 4:15, our room was still only partially ready, and our group was growing restless, as we needed to refresh in time for 7pm dinner reservations. After a little frustration, management relocated us to another set of adjoining rooms, and credited $50 back to our card. Not a completely perfect experience, but management worked hard to rectify the situation, and their commitment to excellent customer service was definitely appreciated. The bell hop was awesome, too... Moving a ton of bags and party goodies with a smile.

    25/04/15 | Link | Rating: 4.0
    51. Gina C.
    We checked in around 10pm. They keep the carts locked up so we ended up tipping the the bellmen, Josh,to bring our bags to the room. It was worth it in my opinion. Friendly staff. Parking was easy. Got reservations on cheaphotels.com for $100/night plus a $11 daily resort fee. Free parking, smoke free. Clean rooms, wifi is free, but slow. Went to the pool it is salt water. Towels are available at the pool. Nice atmosphere around the pool. Overall, good experience and would stay again.

    26/04/15 | Link | Rating: 4.0
    52. Natasha S.
    I am very hard to impress in customer service and I can say confidently that this is the best hotel I have ever stayed at. The customer service was the best I've received. That goes a long way in today's world where it's hard to find anyone who even cares about customers anymore. Everyone we worked with was so friendly, helpful, knowledgeable, and made us feel at home. We arrived early and they were happy to hold our luggage for us while we went to the park.

    We stayed in a one bedroom suite (W/D, fully applianced kitchen, dishes, plates, cups, silverware, Keurig, laundry detergent, TV in each room, pull out couch, table & chairs, HUGE bathtub/bathroom) which was clean and beautiful. Shortly after our arrival, the General Manager called us to make sure we were happy and asked if we needed anything.

    The pool area is modern and updated and is equipped with an outdoor bar. The food is OK but the drinks were great. The whole entire resort has free Wi-Fi. I didn't have any issues accessing it. One feature I LOVED about The Pointe is that you have to sign up for the shuttle to and from, which is great so that you don't have to worry about beating other people to it or worrying about making it on.

    We walked to Universal one day, which took us about 20 minutes to the entrance. An Uber is only about $5. There is an IHOP about a 10-12 minute walk away, but the hotel does do a buffet breakfast (just OK) for $10-$15 with coffee included. Overall extremely pleasant experience and I would HIGHLY recommend staying here if you don't mind being about a mile from Universal.

    01/05/15 | Link | Rating: 5.0
    53. Adam A.
    Everything about this hotel (service, price, room size and cleanliness, and pool) is excellent until you spend $50 for a family of 4 on a breakfast buffet that I might not eat at if it were free.

    I'd stay here again, but wouldn't eat here. Also the drinks at the pool bar are good.

    17/05/15 | Link | Rating: 5.0