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Solé Inn & Suites in Pensacola, FL

Solé Inn & Suites in Pensacola, FL

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Company Info:

Rating: 2.91

Address: 200 N Palafox St, Pensacola, FL, 32502

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    Comments (23):

    1. jason l.
    like stepping back  in time, straight out of the 50's/60's. newly remodeled to today's comforts. reminds me of hotels my grandmother stayed in & new, just like they were then. close to downtown area & nightlife, within walking distance.

    16/02/11 | Link | Rating: 3.0
    2. Whitney J.
    A few friends and I stayed here while we in P'Cola for a music show.  The property was clean and in close proximity to restaurants and the music venue we were attending. The rooms were comfortable but the beds can be a little on the small side if you are sharing with someone.  My only "meh" moment was when the front desk told me they didn't have packets of toothpaste and/or a toothbrush. Not a big deal considering it was my responsibility in the first place!

    19/01/11 | Link | Rating: 3.0
    3. J D.
    Pretty good place to stay for the money.  Everything was clean and the remodel was nice ( just wish they would have redesigned the showers as the shower heads come out at my chest, I'm 6 ft for comparison.)

    The staff was nice and allowed us for a late checkout, by an hour, since we were in town for the Pensacola Marathon.  The location was nice since it was only a 10 minute walk to the start line to the race.  My only real grievance is that if there is anyone talking outside you'll be able to hear them no matter what volume they are speaking at and you can also hear the fountain outside w/in your room.

    If I have the extra funding for next year's race, I think I'll stay at a bit more expensive place to get a better night's (quieter) rest.  Otherwise, this will do if not.

    20/11/12 | Link | Rating: 3.0
    4. Paige E.
    I love this place. Alisha F says everything perfectly.  I would like to add that this is a great place to go if you know your car is going to get drunk that night.  Just get a room and either walk the what? Three blocks to Palafox's main strip or cab it.  The staff is awesome, there is no creepy vibe that one gets in most non-chain hotels at this price point, and the location simply cannot be beat.

    07/02/13 | Link | Rating: 4.0
    5. R Scott L.
    Stayed a single night in March 2012 while visiting a local college. Nicely reappointed motor lodge. Furniture was modern and completely redone bathrooms (including tiled shower instead of the typical fiberglass tub kit.) Room had microwave, fridge, TV, desk and huge closet. Breakfast was in main check-in area that had a nice lounge as well. Breakfast offerings were continental in style including yogurt and cereals. Did not use pool but there was a nice set up with patio furniture and umbrellas. Would stay again.

    14/11/12 | Link | Rating: 4.0
    6. Greg W.
    I stayed here for a week and I really wanted to give it four or five stars, but I couldn't

    The property is in a neat location in downtown Pensacola. It is truly an old travel lodge that was brought into the 21st century.

    Good things
    1) Friendly Staff
    2) Happy Hour(okay it is just bud light and wine, but still nice)
    3) Retro Rooms
    4) Plenty of parking

    Not so good things
    1) Pillows-I know this isn't a luxury hotel, but I would expect to have a pillow that didn't feel like it was 5 years old. All of the ones in the room were the same. I asked for different pillows and they just gave me more of the same. Was so bad that I had to go out and buy my own.
    2) Breakfast-I found it to be a little lacking. You have a choice of cereal, honey buns and toast/mini bagels. I was hoping for a little more here.

    I would stay here again if work brought me to Pensacola, but I would bring my own pillow and skip the breakfast.

    15/09/12 | Link | Rating: 3.0
    7. Alisha F.
    My one night spur of the moment stay was a great experience!

    I think rooms for less than $100 can be really hit or miss in a tourist destination, but this was definitely a hit.  I think that the regular rates are around $90-100, and they offer military, AAA and a few other discounts.  

    This is an old building that has been inexpensively, but stylishly updated.  It is great to get away from the sea of drab teals and dusty rose or nasty mauve that are so prevalent in out of date hotels.  

    The lobby, the outdoor patio, and the rooms are all retro and appealing to the eye.   Even if it isn't your style, it's fun for an affordable hotel.

    A few of the highlights:
    Very friendly and helpful staff
    Some snacks and a cooler in the lobby with water, drinks, beer for reasonable prices
    Easy walk to some of the down town attractions
    Just about everything you need in a room
    - Power strip on the desk so you don't have to move the desk or climb behind the TV
    -Free WIFI
    -Plenty of Fluffy Towels
    -Coffee Maker
    -Fridge
    -Microwave
    -Shutters instead of nasty dusty curtains
    -Folding suitcase holder thing
    -Iron & Ironing board

    Also complimentary breakfast and happy-hour, which from my brief experience was not fancy, but adequate, and well maintained / stocked (not messy)

    Luke T.  gave an awesome review that included the Zero Tolerance late night noise policy as a negative - but that actually is what convinced me to check the place out.  Haha.   My room was quiet and peaceful even though it is on an intersection.  I like it when hotels are conducive to sleep.

    I could almost give this place 5 stars, and maybe I should, but here are my few small gripes:
    Terribly cheap sheets and pillows- like prison bedding (i imagine)  I know there MIGHT be stains on the mattress, but I don't want to be able to see them through the sheet.
    The bathrooms do seem to be the weak point.  My room had a tiled walk in shower (no tub) The tile job is atrociously bad, and there was no way to keep the shower from flooding the bathroom.  Really needs a weighted curtain or a door.  I will say that I stayed in the shower long enough to flood the bathroom because the water pressure was awesome and the temp was easily adjusted to perfect.  Last complaint on the bathroom- no towel bars, no counter space, no shelves, and a stylish low toilet with no tank to speak of.  Not a damn place to put a damn thing.  (except a high window ledge where the fresh towels were)  This wasn't too bad for one night, but might get aggravating for a longer stay.  
    Last gripe:  marginal cleanliness.  Not dirty really, and new enough that there is no long accumulating grime... but just marginal.  

    I would stay here again.  If you can spend part of your time on the beach and part here to have access to some of the other attractions while being able to walk to down town... definitely do it.

    Yay! I'm a fan.

    04/09/12 | Link | Rating: 4.0
    8. Javier L.
    Was travelling through Pensacola, and decided to research and find a "nice" place to stay for a night. I'd read some pretty horrible reviews about hotel/motels off of I-10, so I decided to look for something in downtown Pensacola, since I'd heard the area was pretty nice.  

    Sole Inn and Suites seems to be an older hotel/motel that's been renovated with a somewhat modern decor. The check in staff was very nice and helpful and the hotel is in the center of downtown, just a couple of blocks away from several restaurants. I stayed at Sole once on my way to Texas and once on my return to Miami.  My main problem with the hotel is with the cleanliness of the place. The carpets are a dark color, but they're extremely dirty. Walking with a pair of socks revealed as much. The furniture looks to be painted and had an oily film on it throughout. Bathrooms were kind of dirty, tiled showers had grime in the grout and the towels were hard and some were stained.

    Mind you, I stayed in this place twice and it was the same deal both times.  Besides the cleanliness, on both occasions there were other patrons outside my room who'd probably had too much to drink and were making all sorts of noise on our first night. Our room was situated across from a vending machine which I suppose was a popular place to congregate. Eventually someone from the hotel showed up and things got quiet but not before waking the entire family up. On our second night, there was a similar situation only this time the noise was distant.  It's actually kind of sad, since I went through the trouble of looking for this place, but what are you going to do?

    No hard feelings, just seems like they need to do a better job at figuring out what's important to customers. Clean beds, bathrooms and linens. That's pretty much what I was hoping for...

    05/04/13 | Link | Rating: 2.0
    9. James G.
    We've stayed at Sole for five years in a row. friendly staff .Easily accessible rooms from the parking lot no big lobby and elevators. nice continental breakfast complimentary wine in the afternoon. comfortable surroundings. reasonably priced. we like it

    05/07/14 | Link | Rating: 5.0
    10. Luke T.
    Looking around for hotels in Pensacola, there were a few things that set Sole Inn apart from others:

    1) Not a chain
    2) One of only 2-3 hotels downtown
    3) Newly renovated with retro decor

    That was enough to sell me on the place. Local is just better, so when it was this or the Days Inn, my mind should have been made up. Surprising there aren't more options in downtown. Everything is out by the airport..

    But when we got to the hotel, our experience increased tenfold. The remodel left the inn looking very, very cool. There is an incredibly nice patio with a cool, throwback fountain. The only bad thing about this is that I'm sure there used to be a pool here and they filled it in.

    The real kicker....COMPLIMENTARY happy hour Mon-Fri from 5-7. Yes, FREE. Granted, the beer sucks (bud light), but the wine, albeit cheap, is a-ok. They only had white wine, from what I saw, but I wasn't down there every night (like I should have been).

    Negatives:

    1) No LCD TVs. Time to modernize, people!
    2) Tiny restrooms didn't receive as much attention in the remodel. The showers are very uncomfortable. I felt too tall, and I'm short by most standards.
    3) Zero tolerance late night noise policy. You WILL be asked to leave if you are noisy enough to create complaints after 11pm. (not a party inn)

    Bonuses not yet mentioned:

    1) Mini fridge in every room
    2) Microwave in every room
    3) Friendly staff
    4) Complimentary breakfast
    5) Free wifi
    6) Cheap!

    Any time I'm in PCola and my friends can't put me up, I will be returning to Sole.  Oh, I got a round trip flight and week long stay for $400, by the way. Cheap!!!

    30/05/11 | Link | Rating: 5.0
    11. Christine C.
    Great value for your money! Quaint remodeled motel/hotel, clean room although small, but great service. Free happy hour in afternoon includes wine and beer and cheese with crackers. Free wifi, free simple breakfast in the morning. Within walking distance to bars/restaurants, short drive to Pensacola beach. Hotel also enforces "quiet time" to rest in the evening. Would recommend this to budget-conscious travelers.

    26/08/14 | Link | Rating: 3.0
    12. Dagny F.
    Stayed here for two nights while in town doing business. YUCK. Dirty! Dirty! Dirty! Friendly staff in the lobby, but way too funky for my taste. Felt uncomfortable showering in my bare feet.

    12/12/14 | Link | Rating: 2.0
    13. Bill R.
    Stayed there for 4 nights on a recent trip to Pensacola, Fl.  The staff is super friendly.  Family run hotel with a hometown feel.

    The building was renovated from an older building and the rooms are very nice.  Small bathrooms, but not really a huge concern for me.  My girlfriend complained about the lighting in the bathroom while doing her make up.  Didn't faze me at all.

    6 pillows on the bed, smaller Tv's, refrigerator and microwave in the room,

    VERY central to the downtown area and you can cab it or walk back to your room after a night of partaking.  

    Pricing was very fair, but we did go "off season" so I can't comment about the tourist seasons.

    Also a great mention: free happy hr every night (beer, wine, cheese and crackers and chips!

    My ONLY bad remark is the annoying music they play in the parking lot/patio area all day long.  I could hear it from my room all day.

    Highly recommend Sole' Inn and Suites!

    03/01/14 | Link | Rating: 4.0
    14. April D.
    This place has been redone SO well! The rooms are contemporary and the lobby & courtyard are charming as well! I'm a local and stay downtown often for special events so I have quite a few stays at neighboring properties to compare it to. Actually I am planning a large event for next year with multiple Mardi Gras krewes in downtown Pensacola and am proud to partner with these guys for our peeps to stay there! I can't wait to check out the studio suite I have reserved!

    02/10/14 | Link | Rating: 4.0
    15. Foodie Q.
    This place is affordable, clean, good customer service, close to bars, restaurants, beach and museum's. Great if you want a place that is quiet and relaxing. it's a must to go to.

    15/02/15 | Link | Rating: 5.0
    16. Julia W.
    I'm 5'5" and I had to bend down to shower my head... It was an old shower box. The mattress felt like a plastic case, mildew smelling pillows... We had our "do not disturb" sign out from 9am-11am since we had a sleeping baby and then left for the day and we came back and the room hadn't been cleaned. When I called management they said the maids only stay till 3 and if your sign is out when they come out then they skip you and don't come back! Don't worry, there's wi fi but if you want to charge your phone you have to use a power surge on the floor.... I will never go back or recommend this place. It's retro but not in a cool way.

    01/03/15 | Link | Rating: 1.0
    17. Edo L.
    Keep driving!!! Where to start...Their toilets are black. I'm sorry, that's just weird. The staff is very friendly and they do have a free happy hour wine, (with recycled, lableless wine bottles) and cheese cubes, but other than that it's not worth the money.  There isn't enough polish for this "boutique" turd. If your shoulders are the width of the bathroom door, that's a sign to leave.  Also the front desk will tell you that 11 pm and on is "quiet time". Pathetic. Finally, don't go by the pictures on the site...they were done by another thief with a smile.

    21/02/15 | Link | Rating: 1.0
    18. Jen L.
    I would like to give this hotel 3.5 stars. The problem is this hotel excels on many areas, but it just misses the mark on cleanliness, which is a huge deal.

    The good:

    Sole has clearly been renovated with a cool, modern theme. The furniture reminded me of the movie Ocean's 13. The bathroom sink and toilet area were also renovated.

    The customer service was outstanding! Both front desk attendants that I interacted with at different times were welcoming, kind, and patient.

    There was free breakfast offered in the small  lobby area that included juice, bagels, pastries, and fruit. The food was okay, but it did the trick of acting as a quick hunger killer.  I don't look to free hotel breakfasts to be a complete gourmet meal because it's a hotel and not a restaurant.

    The bad:

    It was painfully obvious that the hotel room wasn't completely clean. The toilet is black so it doesn't show toilet stains, but the toilet area looked dusty and streaky. The shower curtain and tile in the shower was dingy. I felt uncomfortable taking a shower with my bare feet.

    Also, the hotel walls were thin, and the mattress dented towards the middle of the "king size" bed. There was trash right behind the trash can in the corner, which showed me that the cleaning person didn't bother to be thorough.

    Bottom line:

    I really appreciated the great customer service of Sole.

    I hated that the cleaning crew slacked off and made the hotel look bad. If I were management, I would fire the current crew.

    13/05/14 | Link | Rating: 3.0
    19. Jamie S.
    I've stayed in plenty of motel 6s and super 8s that were far better than this! The bed is like sleeping on cardboard. The quilt is actually some strange under sheet that is cream colored, but also could have urine stains. There was a black pillow on the bed with either snot or some other body fluid smeared across it. The bathroom was the worst part. It looks like someone got a lobotomy in there! Both my husband and I refuse to take showers in there. There's some crazy ugly sink that's trying to look cool, but they should have spent more time repairing their dry wall and tile instead of buying pretend modern appliances! The toilet is also this big black ominous terrifying thing. Overall bad experience. I don't recommend this place. Go to motel 6 where the rates are better!!!

    06/03/15 | Link | Rating: 1.0
    20. Brandon Bonnie G.
    Horrible experience! Room stunk and had mold on the mirror. The toilet was black and was very dirty. Bed was hard and comforter had stains.  This place was probably great after it was first remodeled a few years back but now it is in need of a total demolition.

    05/05/15 | Link | Rating: 1.0
    21. Jordan P.
    Where to start... ehh. This place is crap. Besides the close location to Palafox street there is nothing... I mean NOT ONE THING that would make you stay here.

    1) The building and, therefore, plumbing are old. Every time I took a shower the water would fill up above my ankles due to clogged drains. My friend was staying here also and he said the same thing!

    2) Although the staff is somewhat "friendly" they do not honor your complaints. For example, my remote was broken the first night I showed up. I called and told them. A week and a half later it still wasn't fixed after reminding them 3 times.

    3) They have 1 dryer and 1 washer which each cost $1.50 to use. The dryer doesn't even dry your clothes.

    4) No pool or hot tub.

    5) The so called "happy hour" is Bud Light cans and unlabeled red and white wine that tastes like crap.

    6) Walls and general appearance of the rooms was bad. Plenty of scuffs, scratches, stains, etc...

    7) The cable TV is scratchy and almost unwatchable.

    8) Parking fills up regularly.

    9) They do not provide DO NOT DISTURB signs, which makes me wonder why the maid skips my room after I slept in. It's probably because the "privacy shades" on the window are actually not private and they can peek in the wooden slotted shades. Creepy.

    10) The fact that their website has a computerized model of what it looks like should cue you off that it doesn't look or feel anything like what they are peddling here.

    Stay somewhere else hands down.

    26/02/15 | Link | Rating: 1.0
    22. Von G.
    This is a 60's era motel that they skinned with a very thin cheap-ass veneer of pseudo chic.

    A true restoration or remodel job would have refinished the walls, on closer inspection you'll see they left crappy patch jobs, holes, gouges and just painted over them like a clown with bad acne.

    I noticed a lame frameless painting that wasn't centered on the wall, it's positioning was awkward being only two inches from a corner. Out of curiosity I lifted it and discovered two electrical box covers they never removed and just balanced the art on two screws and hung the crappy painting to cover it up. (See pics)

    The furniture is dirt cheap, paint chipping, loose knobs. IKEA looks like handmade Amish furniture in comparison.

    No traditional blinds so light leaks in. And gaps are such that people can case a room if they put their face up to the window.

    Sound from adjacent rooms and outdoors bleeds in so it's not that quiet.

    Toilet is on par with what you'd see on an airplane. Probably chosen for low water consumption since the bowl maybe holds a shot glass worth at any given time. It's not very comfortable. And since it's black plastic you get to enjoy scrapes and shitting onto hard plastic not into a bowl of water.

    The shower head is about 1.5 ft too low. Great if they host a midget convention, but you'll feel like a contortionist trying to bathe.

    The choice of device brands really speaks volumes IMO. The flat panel TV is a quality 17" Curtis. WTH? Has anyone heard of that brand? Apparently Google doesn't know anything about it either? I have more screen resolution on my iPad mini then this crap-gadget. It's like watching TV from the international space station. I think I broke a few rods and cones trying to discern the moving shapes it was displaying. (See pic)

    At least the microwave oven was a Samsung....no, wait it's a Tatung? Another WTH? If I nuke a burrito in this Chicom piece of shit I'm probably going to radiate myself to the point I grow an extra testicle. Another fine piece of engineering from Red China. (See pic)

    Bedding is very cheap. While laying on bed I noticed a splatter on the ceiling. It was red. Thoughts of Dexter came to mind, maybe bad motor skills opening a catsup packet perhaps? I'll let a CSI tech figure that out. No one seems to care about these issues here I guess?

    The more I think about it, this place needs Anthony from Hotel Impossible to visit here. He'd lose it!

    When I checked in the creepy bad comb-over saccharin sweet voiced guy behind the counter sitting at a computer wearing a headphone like a McDonald's drive-thru server never stood up. That was a first for me? I just thought it was a bit odd. He did let me know that you have to be quiet after 11:30pm. He said that twice which I thought was odd as well? Come to find out it was a foreshadow.

    I woke up at 2:30 am because three gang banger types (Based on their brand of street jargon) were standing on the balcony right next to my room reminiscing about their feats of strength while smoking like a chimney.

    I called the front desk using my iphone in my bathroom since the phone in the room was literally a foot from the guys talking and if they have no issues talking loud at this hour they might not take kindly to anyone questioning their activity.

    I called the front desk twice and no one ever picked up. A1 security protocol right there. Who ever was on the job March 26 at 2:30 am should be vetted as to why no one picked up nor did they return the call after leaving a message. It's why I'm writing this review now at 4am.

    Not sure why others seem to overlook the obvious in their reviews? Maybe their optics are skewed by a low-ball rate?

    This place is just bad news on so many levels. You simply want to avoid the Sole or risk loosing your soul. Unless you're a crack whore, in which case you'll love the overall aesthetic and cheap facade.

    26/03/15 | Link | Rating: 1.0
    23. Dee W.
    Old style motor lodge that has been redecorated with a retro, mod feel. Nice design, even if the furniture is a little on the basic side. The location is perfect, just up the road from Palafox shopping and restaurants and the Saturday morning farmers market was just outside our door.

    The outdoor courtyard looked stylish and comfortable. If only it had been warm enough to try it out! Maybe next time.

    Both people we encountered at the desk were friendly and helpful. And we appreciated that they had an enforced quiet time, after 11 pm.

    Didn't eat breakfast there because we're low-carb people and everything there was carby, but hey, it was free and clean. My husband enjoyed a free Bud Lite in the lobby after a long day of travel.

    I loved the water pressure in the shower. It was really great.

    A few things were not great - The sheets were in really poor condition and the bathroom seemed kind of dingy. Like a previous Yelper, I found that there was no way to keep from flooding the bathroom floor from the shower. And there are no towel racks so it was a little uncomfortable to see the towels stacked up on a high windowsill. I really couldn't tell how clean the sills were, but they were probably fine. I'd just like to not have to worry about it.

    All in all, I think Sole Inn is a very good value.

    29/01/15 | Link | Rating: 4.0