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The Ritz-Carlton, Sarasota in Sarasota, FL

The Ritz-Carlton, Sarasota in Sarasota, FL

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Company Info:

Rating: 3.76

Address: 1111 Ritz-Carlton Drive, Sarasota, FL, 34236
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Comments (74):

1. R. C.
I lived in Sarasota for 3 years and now when we go back to sarasota for vacations, we stay at the Ritz. The Ritz in Sarasota is a wonderful hotel! Its located on the bay with a lovely pool overlookig the bay, steps away from your room. The only thing thats not great is the beach is about 20 minutes away. They have a beautiful beach club property that is located on St. Armands Key. But you have to take the shuttle. All the ritz restaurants are ok, not great. The food is hit or miss and for the price it should never miss. Here's atip - if you're at the beach club, there is a small bar located on the beach, right next to the resort, you can go there and get top shelf drink for $8 instead of $14 that the Ritz charges!!
While you're in Sarasota here are some tips from when I was there: "Michael's on east" is a great, nice restaurant; for sushi don't miss "pacific rim"; for a great view of the ocean drive down to "sharky's" on venice beach, or head up to "the beach house" to sit ON the beach and just watch the sunset! "Hemingway's retreat" has a great view of St. Armands circle! And "Silva grill" has wonderful, creative food! Also, i suggest renting a car and heading down to siesta key beach. Yes its public and yes thats a pain, BUT i guarantee you've never seen such white sand in your life. It is 99% quartz, which is very rare and this beach has been voted the whitest sand beach in the world by scientists who study beach composition. I have sand from siesta key in decorative glassware in my house and people always ask me - why i keep baby powder displayed - and i tell them thats sand from a beach i used to live near! people are always stunned!

26/08/09 | Link | Rating: 4.0
2. Taz S.
average food way above average PRICES.

01/08/10 | Link | Rating: 3.0
3. Jonathan B.
Really, it's great. Adequate gym, great rooms and nice location They even grabbed my shoes from my room, shined them and had them back to me before leaving for the wedding that I was running late for. Also, access to the beach club was great!

28/07/07 | Link | Rating: 5.0
4. Julia S.
Pamela M summed it up just perfect!!  We too enjoy going to the Ritz Carlton Ca d'Zan Lounge Sarasota, and it is one of the BEST for people watching, the peeps are dancing or practicing after  dance class, and the later it gets the prettier the people get; young ones (arriving later)!!  We usually go just for drinks after dinner or desert & a cappuccino.  The mojitos are fabulous and so are the lemon citrus martinis!!  Our favorite is Thursday's when Omni plays, you can shake your everything to the  best Latin music  in SRQ. Attire is Resort Casual (no shorts, caps, sneakers or T-shirts after 6 pm).   Nothing but first class here,  Five star....it is The Ritz Carlton, it should be!

15/08/08 | Link | Rating: 5.0
5. Toni-Ann A.
Not the nicest Ritz, but still the typical Ritz experience. The beach was amazing! And  the Beach Club had AMAZING service. We were there for my sisters graduation dinner and our server went above and beyond our expectations. she was extremely polite and helpful. She even made a special dessert congratulations (yes she did it herself) for my sister. Their Smores dessert was awesome! Not to mention the great view of the water. The most annoying part was the Valet parking - we were always waiting for our car!

13/06/10 | Link | Rating: 4.0
6. H E.
My family and I have given this particular Ritz Carlton three dining chances, and they have officially struck out. The food has actually managed to get worse with each visit, something I would never expect from The Ritz name. I would highly recommend to avoid putting yourself through such disappointment and steer clear of their dining options.

20/01/12 | Link | Rating: 1.0
7. Dan W.
For the low rate I got (group rate, low season) the Ritz is a 5 star experience.  (In my book not worth paying the standard rates.)  Rooms are big and comfortable and nice outdoor terrace and pool on the bay.  Exercise room is nothing special and staff can be a bit over-attentive at times.  Avoid valet parking--beside the price ($21 day) it takes forever to get your car.  Park on the private drive inside hotel grounds instead.  Can usually find a space.

01/10/10 | Link | Rating: 4.0
8. Stefanie Z.
Stay here if you have a chance to visit the Bradenton area!  One of the better hotels in the area...you can't go wrong with The Ritz =D

16/05/11 | Link | Rating: 4.0
9. Kathy O.
This review is for the Ritz Carlton Spa in Sarasota Florida.  They made a great day for a birthday group of four women.  The spa itself was clean and small but very nice.  The customer service was fabulous.  The staff was very accomodating and the services were just great.  Two of us had massages and two of us had mani/pedi.  The spa has a great area with all the necessities you could need to freshen up after the services.  Highly recommended and I will be back.

06/09/11 | Link | Rating: 5.0
10. F D.
Just fabulous. Everybody gets what service is all about. Always proud to stay here with family, friends, or for work. Picking this place is always a stellar move.

08/09/12 | Link | Rating: 5.0
11. Terry H.
There is one word for this Ritz. WOW! It's right on the water and beautiful from the building itself to the lobby to the bar. My Mom likes to visit hotels when we go to cities, yes I said she likes to visit hotels. Actually plans travelling to them, getting out to go inside, goes inside and walks all around every shop and nook that she can. This is one of her favorites.

If you want to people watch, this is the place for you in Sarasota. Old people, and I say that with love, come here, stay here, drink here and dance here. It is so cute to see them dancing and smiling and having a real good time.

Thye also have a great lounge and exercise room that is better than anything else I have seen outside of the Ritz in Maui. Everything here is top-notch, first-class, elegant and exclusive. I want to live like the people I saw here when I am their age.

16/08/08 | Link | Rating: 5.0
12. Pamela M.
It's the Ritz...and I'll say more.  My review is for the bar only.  Love it and the best place to go and enjoy dancing and watching some more seasoned locals cut a rug.  They are adorable (probably wouldn't like being called that) but I hope to be dancing with my sweetie when I'm 80 like some of these folks and having the best time.

There is nothing finer than a Ritz chocolate martini...few things in life are this magnificent, however, the price is more staggering than before so with tip...be ready to pony up $40 for 2.  Remember the old glasses that made it worth it? They are gone and now a much smaller version.  It's a treat to go there from time to time and yes, a splurge, but I think I may stick to a less decadent beverage next time.  

Still, it's a wonderful evening and experience to make you smile and clap for those dancing guests having the time of their life!

The outdoor deck area is perfect for smoker's and those wanting to enjoy a cigar.

11/08/08 | Link | Rating: 4.0
13. Beginning P.
Awesome service.  Convenient shuttle to St. Armand's circle and the beach club at LIdo Beach.  Spent two days at the beach club.  Intimate and luxurious service at the beach club.

22/08/11 | Link | Rating: 5.0
14. sarah b.
What's not to love about a Ritz?

Lots of gear in the room ranging from collar stays to lint brushes.  Flat-screen TV's, DVD players, calming classic decor.  Towel guys to set up your laying out area. Lots of waters brought when laying out.  Only problem was a little kid crapped in the pool.  I didn't think that happened at places like the Ritz.  Hmm.  So I did my swimming in the reduced e-coli Ocean water.

We stayed on the club floor and the food/drink was great.  Breakfast, lunch, hour douvres with cocktails, and chocolates before bed.  Room service pretty good for room service, but fairly limited selection.  Unless you want caviar of which there is a pretty extensive list(does anyone really order caviar off of these lists?  I always wonder.)

I have to admit, I never saw the bill, which I suggest you do too.

11/06/07 | Link | Rating: 4.0
15. Alan N.
There is a reason for the line "Puttin' on the Ritz"!

On the surface very upscale/snooty but in reality not so much. The base construction of the hotel is no better that a Motel 6 (or worse). You can hear/feel everything that goes on in the corridors and the adjacent rooms. I am not a light sleeper but even I had a difficult time staying asleep.

The accommodations and amenities are nice enough but far from world class.

Even though everything else was more than adequate and the staff was very accommodating I would not stay here again because of the quality of the building itself. When I mentioned it the staff was very apologetic but what can they do about it?

02/03/09 | Link | Rating: 2.0
16. Catherine D.
Tried to make a reservation at the spa for my sister in law and I . I was initially told they had an opening, so I gave my credit card for the required deposit to hold our appointment. Five minutes later I got a call back. The lady said she had been looking at the wrong day and that there weren't any openings for our requested day. She did offer us to come in that day for what she called back to back appointments, but there would actually have been a two hour lag between them. Ended up not getting an appointment and asking her to cancel the hold on my card.

08/04/13 | Link | Rating: 2.0
17. Jim B.
There are hotels, and there is this place. I was there for 2 nights for a conference, and let me tell ya - I have rarely been in a hotel that had a bed that made me as happy as the one I have at home.

The check in: There is no self park, so expect to pay for valet - which is 20 bucks a night. Lots of service people around to whisk you in and out, as you would expect. The room has more gegaws than most I have encountered: heated mirrors in the bathroom, marble everything, a low flow showerhead that actually WORKS (Gawds I hate those damned things), flat panel TV, video game system, free wifi, etc, etc. Complimentary shoe shine, turn down service, bottled water by your bed every night, etc, etc.

Oh, and a very nice bathrobe in the room. I wanted to steal it and the towels, but I knew they'd get charged to the people who provided my room and I resisted. Bedsheets: How do they get them so crisp? So they iron them? So soft. So comfy. A cloud of soft down pillows.... *sigh*

The waterfront location means great views, a lovely pool and a nice sevice deck where we had a reception with superb snacky things. Really over the top canapes.

Ca'd'Zan (named after the Ringling Home), the lobby cocktail area reminds me of a private club - and since the place is attached to a condo tower that appears to be filled with very wealthy seniors, that vibe is spot on. Seems the residents have full access to the hotel's services and that was part of the sales pitch. They are there in the evening - very clubby. Drinks are stiff and stiffly priced. They did have a half off happy hour, so I had a couple or martinis. Mighty fine chocolate & vodka concoction there.

The hotel also has access to (owns?) a beach condo tower with patio/pool on the Gulf, and a shuttle that takes people back and forth. We sat on the 3rd floor patio noshing on sliced beef, a pasta station and a shrimp station for a couple of hours watching the sun set... yeah. Very nice indeed.

As resorts go, this one is really hard to beat. I was in a standard room, and it was top notch. Meeting/banquet space is pretty high end as well, and the public spaces were - well - expensive. They spent a lot of money on this build out, and it shows. The service is right up there with any I have experienced anywhere.

15/07/10 | Link | Rating: 5.0
18. matt m.
Stay here and take advantage of the access to the Beach Club near Lido beach.

Comfy beds and apparently nice robes since my wife wanted to take ours.

26/04/11 | Link | Rating: 4.0
19. Mark L.
Staying at the rigs with a large group and sadly I haven't been impressed. Over an hour wait for drinks rude servers,bartenders,managers and a never ending line of excuses.
No one accepted that thhere was an issue and tried to actually fix it.  That was my biggest complaint.   I expected better of an establishment with the Ritz-Carlton's reputation

12/04/11 | Link | Rating: 1.0
20. R R.
We arrived late on a Friday night with a party of six. We were greeted very warmly, check in was a breeze. Quickly escorted to adjoining rooms to accomodate our large group. Waiting for us were platters of cheese and crackers nice touch. The view from the balcony was nice. We visited the outside bar that night had light snacks and cocktails service was great. It was quite "buggy" so we didn't stay long. The following morning we visited the Ritz beach club which you need to take a shuttle to (about 3 miles away) Very pretty and organized. Beach service is available. The water was gorgeous, warm and clean. The pool area was clean and well maintained. Staff here is eager to please. We ate lunch in the indoor restaurant here (the name escapes me at the moment) Food was acceptable not great but not bad. Plenty to do at the Ritz, spa, beach, pool, various games ping pong and such. Turn down service if you would like. Room was kept immaculate. So why only 3 stars..The valet. We had a brusque encounter with one of the rudest, most unprofessional woman I have ever met in my life. So bad we cut our week stay short and left. We brought managements attention to the matter, whom apologized profusely. It was beyond an apology. They had said we would receive a formal apology which to date we have yet to receive.

18/08/12 | Link | Rating: 3.0
21. J B.
This hotel is a Ritz in name only. It is trading off the name, not the accomdations, the service or the experience. Next time we will consider staying in one of the two top hotels in Clearwater, FL on the beach. The facilities at the Ritz are in disrepair (worn carpet with patches, bad plumbing, dated furniture, fixtures and finishing that is at least 20 years old), and of course the staff believes it to be the best of the best. No force of nature could convince me to return, not even for free. I think the hotel is just a means for the condo owners and club members to keep the costs down for the amenities they receive, a subsidy of sorts.

19/06/13 | Link | Rating: 1.0
22. Joe R.
Awesome Thanksgiving Brunch ~ the food was inspiring

26/11/12 | Link | Rating: 5.0
23. Trish M.
This is a 5 star hotel. I appreciate the attentiveness and patience of the valets who must have been tearing their hair out every time my daughter left something else in the car. They were quite gracious. Despite the obvious elegance, this hotel is kid and dog friendly. What a great place to take a morning walk! Someone is always ready to hand you a cool bottle of water when you return to the property. The hotel also owns the Lido Beach Club 4 miles away, on Lido Key. I can't say enough about how wonderful that place is. There is a free shuttle or you can take your car. There are lockers and showers, so plan to spend the day. The restaurant at the beach club s fabulous and very reasonably priced compared to some of the other places around Lido Key. Don't forget to ask the hostess about the specials.You can also get pool side fare (hot dogs, hamburgers) down at the pool bar and they are happy to trot it out to the beach if that's where you're hanging out.. The sunset is beyond belief-DON'T MISS IT :)

21/06/13 | Link | Rating: 5.0
24. Lawrence C.
How can you go wrong at a Ritz?? It's among the best in Sarasota. Not formal so jackets aren't required.

16/12/09 | Link | Rating: 5.0
25. Ashley B.
I attended Ringling for 4 years from 04-08 and my parents stayed here for the frist few years before they decided to get a condo in Cortez and they LOVED this place! I would always come hang out with them at the beach club (basically, the hotel's own private beach) and it was amazing. I thought the food was also excellent, including the 5th (I think) floor that had cocktails and hors'devours. My grandma couldn't get enough of it!

Honestly, I understand how not everyone could have the most amazing experience, but I haven't seen many other Ritz-Carltons that compare to this one. The grounds were well-manicured and the rooms were spacious so I don't see how you could complain. Not to mention, the staff was so polite and remembered our names every time my parents came back for visits. Personally, I'd recommend it!

29/11/10 | Link | Rating: 5.0
26. Brian L T.
I had a pretty good experience here, even though it was Christmas day. We went to try out their super fancy restaurant but they were fully booked so we just went to the lounge. Apparently the food comes from the same kitchen, so we were all set. The ambience itself is very posh and old-worldy, and typical of many other Ritzes around the world. This particular one has a balcony that overlooks the swimming pool and beach, which is a pretty scenic touch.

The food itself was sizable and delicious, yet surprisingly not exorbitantly expensive. The grouper sandwich and their house lychee Martini made a particularly potent combination. My only gripe is that it took a long time to prepare, but the excellent wait staff as well as the valet and concierge more than made up for it. Overall a must-try if you want to dabble in the finer things of life in Sarasota.

06/01/12 | Link | Rating: 4.0
27. Ada H.
I have stayed at quite a few Ritz before and this one took me by surprise.
The service was amazing.  They welcomed us with champagne and soft drinks.  Everyone was very helpful with smile on their face and they do remember your last name.

The only reason I am not giving it a five stars is because we can hear everything on the hallway or even the rooms next to us.  Our neighbor seemed like people who maximized their vacation time, they came back around 2am and I could hear all their conversation including the high heel tried to sneak out the room after a short shower.

04/12/11 | Link | Rating: 4.0
28. Justin S.
Yes, it's a Ritz-Carlton, but it's also an appalling manifestation of extreme nouveau-riche tackiness in Southwest Florida. With that, we did go on a recent Saturday night and decided to stop for an evening cocktail at Ca D'zan (their Ringling Brothers/"circus-themed" "lounge"). Since I've already gone out on a limb and sound dissatisfied, I'll say I can't decide whether or not I like this place. I'm just as pretentious as anyone here and I too think I'm cute for loitering in 5-star hotel bars drinking overpriced cocktails for no reason but the "experience," but this just doesn't seem prime to me. I'm from New York City, so when I loiter in 5-star hotel bars there, I complain about it too, but I think the perfection I expected here didn't happen and that was a bit of a letdown.

There are MANY good qualities to the Ritz-Carlton Sarasota (I'm primarily talking about Ca D'zan). It is in a beautiful waterfront location and it's a beautiful lounge that's tastefully decorated with a lovely outdoor  seating area. I think my main complaints are about the clientele here and their ability (or lack, thereof) to make drinks.

For starters, they have an alleged dress code called "Resort Casual" which bans shorts and sandals, however, I saw many people wearing shorts and sandals when I was there. That doesn't mean it's a bad place, but why have a dress code at all in that case? The clientele here is painfully parvenu and the ordering of bottle service for effect is rampant. How charming.

More seriously, however, was their glaring inability to make a drink. I ordered a simple Ketel martini which was fine, however my friend ordered a French martini and was handed a martini glass of Skyy vodka (!?) with a maraschino cherry in it. Umm... No. To beat the band, when we asked the server whether this was actually a French martini, she informed us that it was and that they had put "fresh cherry juice" in it just for us. Sadly, French martinis don't contain cherry juice and the drink we were given was crystal clear. Oy. With a bit of clarification, a Cosmo was ordered, made decently and the day (or night) was saved.

My point is that this is more of a three or four star experience than the five star experience I had been hoping for. Downtown Sarasota is rife with bars and lounges, so no one is relegated to $15 drinks at Ca D'zan (except snobs like myself who just want the "experience"), but that doesn't excuse their poor mixology skills. A good rule of thumb here might be to keep it simple, in all senses of the word.

04/12/09 | Link | Rating: 3.0
29. Virginia K.
This is a review of the spa, not the hotel. I am fussy about my pedicures and called around to see which nail spa sterilizes its instruments. The Ritz Carlton was the only one I could find that said it steri-paks (sterilizes for individual use).
Let me say up front that the nail tech was excellent &  gave me a wonderful pedicure. Also, the staff at the spa desk were cordial and professional.
Now let me say that, when paying 3-4 times the going rate, it is reasonable to expect a high end experience. Not so here. It was no wonder that the nail spa was empty except for me - it was dark & dreary. They were playing some sort of nerve jangling techno-pop, which apparently could not be changed, although they were accommodating and turned it off for me. The ladies room had cleaning equipment stored in it. I was offered water in a plastic bottle (really, Ritz?). Oh and by the way, they had "run out" of steri-paks, so that fell by the wayside as well. No way would I return.

21/10/13 | Link | Rating: 2.0
30. Kyle W.
Wow what a let down.  I drove 1.5 hours on my wedding night to take my wife to this  RitzCarlton for the first few nights of our honeymoon.  I wanted to have the so-called "Ritz" experience (I read a HBS case on them).  Well it turns out not all RitzCarlton are alike (they franchise some hotels).  So I had three items I hoped that they would take care of for our honeymoon 1) a reasonable room 2) to have their special tuxedo strawberries and nonalcoholic drink in the room when we arrived (I gave them the exact time) 3) a tub because we also ordered some fun bath kit in addition to the room.

I think there might have been some age discrimination because I was young.  I forked out the cash for all the extra frills to make my Ritz experience even more of a Ritz experience on my wedding night.  

I was in total shock at how little the hotel staff actually cared and even took notice of my experience.  We were put in a handicap room with no tub (yet we still had all the expensive bath items in our room and charged to us), the drinks had alcohol (which I told 3 different people--once in person I wanted non alcohol) and were sitting in a bucket of water (obviously having been there for several hours and was getting to be room temperature (I think they left it in the room at mid day.  We did not have our tuxedo strawberries that we had ordered and paid for.  

I had contacted the hotel 3 times (once in person even) to check on the reservation and remind them prior to staying.  The Ritz did NOTHING beyond what I would expect from a Weston (actually less than I would expect from a Hilton).  I complained to the management and they did not care.  If it was any other night in a hotel I would not be this upset, but this was my wedding night and because it was my wedding night I went to the Ritz when I should have gone to a standard hotel (better service for half the price).  The one place I though would help have the perfect atmosphere was totally useless.

All RitzCarltons can't be as bad as this place was, but this Ritz is not worth your money.  Stay at a nice normal Hotel and you will get better service.

21/12/09 | Link | Rating: 1.0
31. Michael D.
When you go to a place like the Ritz Carlton you expect great service. Upon arriving at this location the appearance was opulent and really fancy looking. I had always been told that these places had world class customer service. This was not the case here. The hotel staff was actually very nice but it was not over the top. I was mostly disappointed with the food here. There was only one restaurant and they were building the other. The bistro style restaurant inside the hotel that we went to a few times was very mediocre and the prices were super high compared to what you would get. I would say Ruby Tuesday level but not any better than that. Other than this the experience was good.

07/03/13 | Link | Rating: 2.0
32. Mark L.
All I can say is wow this place knows how to throw a party! We were living it up at the Ritz in Sarasota at Jack Dusty. We were very humbled as were invited to a party that coincedently happend to be my birthday! Between the exquisite food samplings and drinks that you just had to take a pictures of before tasting, I felt like we were living life almost puttin on the Ritz even..haha okay The views were amazing as also the grounds. Warm and friendly staff made the evening spectacular...seriously though if I ever have the cashflow I'm having my next hoedown at the Ritz-minus the banjo!

02/03/13 | Link | Rating: 5.0
33. T N.
if you're ever in sarasota, this is the place to stay. they staff are awesome. they are so nice and fun. not snooty like  other high end hotels.

i only gave 4 stars because hotel maids weren't consistent in how they turn down your beds. they didn't bring chocolates every night, and they didn't replenish shampoo, conditioner, and soaps.

if you stay here, dont bring your own, the quality of the shampoo and soaps are awesome. i have sensitive skin and i didn't break out using their soap.

the restaurant food was good, but not scrumptious like i had expected. their breakfast stand in the lobby is great. muffins were delicious and coffee is from starbucks.

facial was also o.k. i get $45 facials back home and compared to $150 facial at the ritz carlton, it's not worth it.

07/01/13 | Link | Rating: 4.0
34. Doran S.
We just finished Thanksgiving dinner at the Ritz and were less than impressed. The selection of the food was significantly less than it has been in previous years. The quality food was good but certainly not spectacular. The service however was great. The price of the meal far exceeded what the actual value was. Comparing the ambience of the room to prior buffets, this was seriously lacking. This is likely the last grand buffet that we will do at the Ritz.

29/11/13 | Link | Rating: 2.0
35. Tee B.
The name says it all. Restaurant good but pricy. Staff very attentive. Valets are kind. Concierge helpful. Room clean with good view -- stayed in 626. Overall, as we say in Maryland ... "Itz off tha chain!"

02/09/13 | Link | Rating: 5.0
36. Jacky G.
Pros:
It's a Ritz, so of course the hotel is nice, luxurious, and the service is unparalleled.
The staff here is VERY friendly and pay lots of attention to detail.
You'll have access to the beach club located in one of Florida's best beaches in Lido Key and right by Fillmore Way Shoppes which is like the Miracle Mile of Sarasota.
Cons:
Not much to do at the hotel itself.
The food is OK.  
Very quiet, which means that when you go with a 2year old terror like mine, you get looks from the old fru fru people staying here (not very kid friendly).
Also, the beach access is through the beach club which you'll have to drive to; its not in the property itself. Once you are there, its paradise, but for the price, I should be in paradise already and not have to drive anymore to get there!
Overall, love Sarasota, the hotel is very nice, but have seen better and will not be a regular here.

09/10/11 | Link | Rating: 4.0
37. Joel D.
Nice high-end hotel in Sarasota with privileges to the beach club. I don't like the boring pastel colors and floral prints and classical styling - too conservative and uninteresting for my taste but I guess a modernist luxury hotel wouldn't really fit the laid back Sarasota vibe.

28/02/14 | Link | Rating: 4.0
38. Kristin K.
We really enjoyed our stay here.  We had a few issues but generally they were worked out without too much hassle.  The staff was extremely friendly and remembered us by name by our 2nd day.   There was some construction going on at the lobby level, but that never impacted our room or the stay.

They do have a pool and jacuzzi at the main hotel.  I went into the jacuzzi the first night and it was quite relaxing with a nice view of the water.   They also have the beach club which has a nice pool (though a bit cool for my taste), the biggest jacuzzi hot tub I've ever seen and of course a terrific beach.   Theres also a really neat sandbar maybe 40 or 50 yards out which is fun to swim to and hang out on.  Theres a shuttle that will take you to the beach club (or the restaurant/shop area at St Armands circle which is halfway to the hotel and a great place for dinner, I recommend Shore).  You can also drive your own car and they'll valet park it at the beach club for no extra charge (I assume its included in with your hotel parking).

There's a couple minor negatives about the beach club.  The first was that the food menu was very limited.  They basically had a hamburger, hot dog and 2 or 3 other sandwiches, all served with potato chips and a couple salads too, so not much variety for lunch.  If we weren't so darn lazy, we probably could have taken the car (or the shuttle) the 3 minutes to St Armand's for lunch because theres a TON of restaurants there, so maybe this issue isn't so bad if you're not too lazy.

The other thing that we found really really really weird was that we were told that coolers weren't allowed at the beach club by the valet guys.  That having been said, no security or other people ever approached us about it and to be honest, this wasn't some huge beer filled cooler we're talking about but something fairly small.  I'm not quite sure why they don't want that, maybe they think it will cut into their sales (we still ordered a ton of drinks, the Pina Coladas are excellent and lunch everyday) or maybe they think it takes the class of the place down a couple notches (I'm pretty sure the hairy fat guy in the speedo did that by himself).  

Anyway, my point is that at a 5 star hotel, unless its something disuptive, dangerous, obnoxious, a safety issue, interferes with other guests or munipical codes, etc, I feel like I should never hear the word "no".   I don't really like the idea of people harassing me over petty stupid stuff like this.   Again, it seemed like it was never really enforced, but it always got me wondering if someone was going to come over and cause a problem and that decreased my fun a little bit. Not much, but its worth noting.  So RC, if its not a big enough deal to enforce it, then don't mention it, its annoying.

Of course I remember there was a Ritz Carlton in Marina del Rey that had a no tennis or boat shoes policy in the lobby, ironic since it was next to the largest marina in the country!   I think they've since dropped that policy but the point is, I get that you guys don't want the place to resemble the motel 6, but when you start dictating stupid stuff like that, you stop being a 5 star hotel and you start being a Russian gulag with better mini bar options and fluffier towels.

The bed was a bit soft for my taste as were the pillows and I would have preferred a seperate standing shower but these are not even remotely close to being deal breakers, just wishful thinking.

The breakfast was excellent, terrific food.  That having been said, the service at the restaurant at breakfast was pretty dissapointing.  We had this one server for 2 of the mornings who would take our order and then disapear for the remainder of our time.  I would have to ask other servers for our check or refills or whatever.  The other mornings when we had a different server it was fine, so clearly it was just this one person who just didn't have her act together.  These things happen and we easily got past it to enjoy our trip.

Anyway, as  I say, everyone was super duper friendly, the room was clean, had a nice view, everyone worked pretty fast and we generally got what we needed and it was taken care of in a timely manner.   No real complaints here, just a few made up ones :)   I would definately recommend a stay here and the fact that the hotel isn't right on the beach was never an issue.

15/10/12 | Link | Rating: 4.0
39. Robert N.
The service at this hotel was exemplary. The location offered easy access to St. Armands circle, Siesta Key and the downtown areas of Sarasota. The Chocolate Martini at the Ca d'Zan bar in the hotel was awesome.....

23/08/12 | Link | Rating: 5.0
40. Sarah K.
I have never been made to feel more uncomfortable. I enjoy nice things and I will spend money on nice things - but I felt like I had to impress the staff to be treated with any bit of warmth. Unimpressed by their level of service.

13/02/14 | Link | Rating: 2.0
41. Johnny C.
Putting on the Ritz!
I used to be in this hotel often for business and it was always a pleasure to visit.
Recently there for the Yelp CMYE event and was very impressed with the new restaurant Jack Dusty.
Everyone I spoke to that worked there was charming, from the hostess to the head chef, just as you would hope for at The Ritz.
I enjoyed their interactive tour of the new restaurant and learned lots about the food and construction.
The views are amazing and the feeling so luxurious.
If feeling flush I would definitely put this Hotel at the top of my Sarasota list

24/01/13 | Link | Rating: 5.0
42. Robert U.
This is a nice Ritz.  The property is not the newest, but it's clean and well presented.  The staff is very professional, but not as serious (stuffy?) as some other Ritz locations.

The location is great, walking distance from lots of restaurants, and connected to some good running paths near the water.

I did not dine on property, but enjoyed a couple of beers in the woody and old-fashioned lounge.  Lots of folks, young and old, were eating in there, which means maybe I should give it a try next time.

I will be back.

03/08/12 | Link | Rating: 4.0
43. Jessica C.
I recently enjoyed a "Mother/Daughter" trip here and had an absolutely wonderful time!  We were lucky enough to take advantage of a deal they were offering and got to stay on the Club Level which was an experience in itself!  If at all feasible, do yourself a favor and book a club room - you will not be disappointed!

This Ritz location actually consists of 2 distinct properties - the actual hotel and the Beach Club.  The hotel itself is located on the Bay (about 10-15 minutes from the airport) and is your typical Ritz property with a grand lobby, floral displays, and a refined décor.  It's smaller than some of the other resort properties but certainly not lacking in any amenities.  There is a pool at the hotel (with poolside service) but I will say that the one at the Beach Club is nicer.  There are several evening activities held during the week, mainly the live music in the Ca d' Zan lounge which was quite the experience!  They were getting ready to start a renovation of this space shortly after we left so I'm not sure if they are still offering this, but make sure to check it out if they do!

The Beach Club is only a few miles away and there is a complimentary shuttle that runs hourly.  We had no problems with the shuttle service - it was always on time and the drivers were extremely friendly and helpful.  The shuttle also makes a stop at St. Armands Circle (about halfway between the hotel and the beach) which really made a car unnecessary for us.  The Beach Club is a gorgeous property complete with a restaurant, pool bar, and well appointed locker rooms.  There is a large pool with ample seating along with direct beach access.  This pool tends to get a bit more crowded than the one at the hotel, but the overall atmosphere is definitely more relaxing.

As I mentioned, our room was on the Club Level with a decent view of the harbor - I don't know if there are any truly good views at this hotel due to the location.  The room itself was fairly large with ample space for all of our luggage.  Everything appeared well maintained and very clean and we had absolutely no complaints!

The staff was wonderful and extremely professional (as expected).  We were always warmly greeted by the staff members in the lobby and the Club Level staff was always checking in to make sure there was nothing we needed and that there were not any issues.  The shuttle drivers were outstanding and really made the effort to learn the faces and names of everyone on board.

Since we were staying on the Club level and are fairly light eaters, we ate most of our meals in the Club Lounge which offers 5 meal presentations daily.  Everything was great and there was a nice variety in offerings.  In addition to the food presentations various soft drinks, water, coffee/tea, and wine (beginning around lunch) were available throughout the day along with assorted cookies and jars of candy.  We really enjoyed the lounge, especially the wonderful staff members there.  

The fitness room was well appointed with a variety of cardio machines and free weights.  It did feel slightly cramped though and many of the cardio machines were marked as being reserved for residents (probably a bonus for them).  Overall it met our needs but wasn't designed as nicely as other Ritz properties.

We really enjoyed our stay here and will definitely consider this hotel again for our trip next year!

29/10/12 | Link | Rating: 5.0
44. Ryan B.
Holy cow the service is amazing!  The hotel is right on the water and has a beautiful view.  They have a beach club with shuttle service for free.  The hotel is gorgeous inside.  Can't go wrong.

23/05/14 | Link | Rating: 5.0
45. Kelleigh M.
Attended a Yelp event at The Ritz and I must say, it is absolutely beautiful.

We spent most of our time at the new Jack Dusty bar and restaurant. Think open bar feel, raw bar complimented by natural beach-like decorations and blown glass light fixtures.  Absolutely stunning.

The outside patio area is massive and set up with multiple comfortable tables, chairs and couches.  The night we went, it was a little cool and they had the heat warming lamps on.

All the food we sampled was fresh, unique and of high quality.  But I wouldn't expect anything less from The Ritz.

I would definitely like to look into staying here for a long staycation.

20/01/13 | Link | Rating: 5.0
46. Carol K.
Honestly . . .what could be better than a Ritz?  The people, the classy environment, you feel pampered from the moment you arrive.

The check in is seamless from the time the doorman takes your bags to when you are in your room- it is effortless.  The bellman explains the room to you (kind of funny given all the hotel rooms I stay in) and will even go and get you some ice.  The rooms are over sized some with balconies (a must) and most with water views.

The decor is soothing; pale lime greens and cream crown molding make you wish this was your bedroom at home. The bathroom is well stocked and while this hotel does not offer a separate shower, it does separate the toilet area so two can get ready easily enough.

Given what you pay a night you would think that Internet would be free . . but it's not.  It's going to run you $11.95 a day.  But there is free coffee and tea in the room, and you are greeted with a fruit basket and sparking water which was a nice touch from the management. And this location is great as you can walk to historic Sarasota, the marina or most places in downtown Sarasota.

Know before you go that while there is a pool at the hotel- you really need to hop on the free shuttle and take it to the Ritz Beach Club for a day at the ocean.  There is a huge pool there as well as a restaurant, locker room, and attendants who will take care of you on the beach or at the pool.   There is also a Tiki bar with live music that is the perfect way to end your day at the beach.

And if shuttle buses aren't your thing- know that you can drive to the Beach Club and there is free valet there as well. I hesitated before booking this trip here as I really prefer a hotel that is right on the beach versus having to shuttle or drive there every day.  But after having experienced it first hand, it is so effortless to get there, and once there they provide anything you might need, that the hesitation was unwarranted.  

But it is really the people who work here that set this hotel chain apart from the others.  While everyone is nice- there were several individuals that deserve a shout out for exemplary service and who worked to make me feel like I was among friends for the length of my stay.

Thanks to Dean, the doorman, who sang "My kind of town", every time I walked in the front door and himself being a Chicago native, provided all kinds of suggestions for when I went back home.  Or Louis, at the bar, who remembered my drink every night and went out of his way to make sure I had the exact food that I wanted even if I detoured off the menu a little bit. Or Brandon, who surprised me by recognizing me and who popped up in the most unexpected places.  Or to Amy, Cindy, Bailey, Jordan,Erik and Chas at the pool who, over the course of my stay, made sure that my lounge chair was perfectly placed, and even accommodated my family when they came up for a visit.  Funny story- they were so accommodating, my brother thought I had personal assistants helping me out . . .I could only wish!

Or to Don, the Beach Club gate security who always had a smile and quip for me each time I drove through his gate.  He even stopped in at the pool to make sure my day was going well.  I know I am gushing but it is service like this that keeps me coming back to the Ritz Brand all over the world!

So why not 5 stars?  It came down to the bricks and mortar on this visit.  This Ritz, while lovely, has a lot of noise transfer from room to room . . .so much so that I could hear word for word the conversations happening in the room next to me.  So if you go- ask for a room without an adjoining door as everything seeped through- from the perfume the woman was wearing to some very funny conversations between her and her man, it was almost entertainment in itself.

And during my stay- they were under construction so the lobby lacked the warmth and elegance you usually find in a Ritz with places to snuggle and relax while a piano or music plays in the background.  There is a new bar opening up in a few weeks and I will have to come back to see how that impacts the overall essence of the entrance area so right now it lacks warmth.  And until someone explained it to me after I asked, I really didn't get it.

All in all- a wonderful stay made even more special by the people who work here.  And isn't that what a vacation is all about??

01/01/13 | Link | Rating: 4.0
47. Katrina P.
I came here previously for a Yelp Elite event at Jack Dusty (restaurant) and ended up winning a free overnight stay at the Ritz itself!

My husband and I used it for the weekend of our 1st Anniversary - genius!

Boy were we impressed. I might be called a frugal Betty, but I try to save money as best I can when we take multiple trips a year. So, this was a treat! We were immediately able to check in, 3 hours early, since I'd called ahead. When we got to our room, we were shocked at how nice it was! The bathroom was my favorite! It was huge and decorated in white/gray marble and silver fixtures. The shower was devine with a huge shower head too! The toiletries were super fancy to boot ;) Our room was very spacious and had a beautiful view of the marina outside of the property. Our king-sized bed was the comfiest thing ever!

I was already a fan of Jack Dusty, but was still happy this new addition was available for us to have lunch at! We enjoyed crab cake, sailor's bread (with rum butter), oysters, and a lobster sandwich roll. The prices were on the higher end, but we decided to splurge since we were on our anniversary weekend ;) Our server was super friendly telling us the story of the sailor's bread, baked in a tin can, and recommending drinks and food. I have always loved the decor inside of Jack Dusty as it's modern but has a feel of the ocean that isn't touristy but original and ecclectic.

For dinner, I'd made reservations at the Beach Club. This is a separate piece of the property located off of Lido Key where you can take a complimentary shuttle (every hour on the hour) or drive yourself. Right when we pulled into the valet, the employees greeted us with "Happy Anniversary Mr & Mrs. ____" and were ever-so-friendly! We had the best dinner, too, despite the windy and gray weather. Our server, Chris, took care of us bringing us celebratory champagne too. We enjoyed their chimichuri tenderloins and a ciopiono (sp?) that was a specialty menu item!

I know that we couldn't splurge all of the time for a stay at the Ritz, but would definitely come back! Jack Dusty and the Beach  Club are reason enough to visit again!

08/05/13 | Link | Rating: 5.0
48. Y R.
Regarding the beach club, I don't have a problem that the poolside drinks are expensive...but they're weak and there's way too much ice. Kind of scammy on their part. I don't mind paying more, which I expect from the Ritz...but at least give me what I'm paying for. Subpar, Ritz.

30/05/14 | Link | Rating: 2.0
49. K R.
We stayed here for four nights.  The hotel is nice but not extraordinary.  The room was not impressive and the view (marina) was very disappointing.  Our first night was horrible as we could hear everything going on in the next room...little kids carrying on as well as normal adult conversations.  Thankfully they checked out the following  morning and no one else checked in to that room.

While the staff was very friendly, we found their directive to do everything for us to be annoying. I can carry my one piece of luggage to my room.  I can turn down my own bed.  I can park my own car.  Not only can I do these things myself, I want to do them myself.  I found the "helpfulness" more of an invasion of privacy than anything else.  

We stopped in one morning for breakfast at Jack Dusty.  After looking over the menu we decided to eat somewhere else.  Two eggs for $9.  Give me a break.  

When I planned this trip, I booked the hotel rather hastily, based on the glowing reviews of others. I did not pay attention to how far it is from the beach we wanted to visit.  This turned out to be a big inconvenience.  I wanted something clean where I could relax and not have a meltdown over seeing a hair on my pillow or a dirty shower.  It was clean and we did feel (mostly) comfortable here BUT unlike the other reviewers we cannot understand what is so great about this location.  EVERYTHING we wanted was about twenty minutes from the hotel.  The shuttle service was useless to us as we didn't vacation here to go shopping at Armand Circle or sit by a pool.  I can do that anywhere. The private beach was unacceptable to us.  It was entirely too narrow and the quality of the sand wasn't great. Watch out for the little white crabs.

Everything was adequate but we paid for more than just adequate.  We will not be staying here for our next visit.

10/08/14 | Link | Rating: 3.0
50. Virginia G.
From what I experienced this a typical Ritz, with great service, high priced restaurants , gorgeous views and ammenities.

We were here to attend a Yelp event at the valet parking staff was so professional, courteous and FAST, it was actually the best valet service I've ever experienced. The people running the opening of the new venue, Dusty Jack, were very coridal and professional. After the event we stopped by CDZ and had a drink while perusing the menu. The bartender was very nice and all the help made a point of saying hello and stepping aside when you walk by. (very professional)

Of course the menu items are sky high although they all sounded delicious, we opted to eat back at our home for the weekend, the Hyatt.

I would stay here, or just come to eat here (especially now with the new digs!) in a heartbeat! Loved loved the outside fire pits overlooking the pool area.

It will be nice when they finish the marina construction and you can walk back and forth from the Ritz to the Hyatt and experience the best of both worls.

19/01/13 | Link | Rating: 4.0
51. Robert T.
The Commissioner and I have a goal to stay at every Ritz Carlton, but I think that it will be very hard to top this one.
The hotel is very nice, and although the room itself is a little bit of Golden Girls decor it did hinder the stay any.  
The large marble bathroom was the size of some other hotel rooms.  The bath products themselves are Asprey and the staff always makes sure that there are plenty of them and towels with twice daily maid service.
The clerk upgraded us to a water view room so we were able to see the ocean from our balcony.
We stayed on the Club Level floor and the staff their went way beyond any expectations in making out stay wonderful. The food and drink offerings though out the day were well worth the extra price.

The beach club, which is accessible either via shuttle or driving yourself and using valet parking, was a short trip through town, and well worth the 10 min drive to get there.  Once there you will want for nothing.  People to help you with chairs, food, drinks, umbrellas, equipment, etc.  all readily available.

The work out facility and spa are amazing, and a great place to unwind or escape.

All in all this is truly a hotel experience and well worth the price.

23/09/13 | Link | Rating: 5.0
52. james w.
Would probably give this 4.5*.  My only knock is that it's not on the beach.  Taking the shuttle to the beach club is pretty easy but I'm spoiled and like the ease of walking out of the hotel and plopping down on the beach.

Otherwise, we stayed on the Club.  Service was top notch, facilities great, pricing high but worth it.

17/08/14 | Link | Rating: 5.0
53. Connie M.
Where do I begin?!  I won an overnight stay with a spa package during the Jack Dusty Yelp Elite event.  That is in no way influencing my review.  The Ritz knows how to deliver a five star experience.  From the moment we pulled up, we were treated like royalty.  Every staff person is friendly and professional.  We looked hot, so we were immediately offered a bottle of ice cold water.  Was there a charge?  No!  As it should be.  We also discovered the orange infused water jugs throughout the property.

We were directed to our room which was appointed with soft sheets, robes, and a gorgeous bathroom.  Our view overlooked the Bay and the swimming pool.  I was impressed by the fact that I could not hear anyone in the other rooms, so they must have given attention to detail in sound proofing the rooms.

There is a shuttle service that will transport you to and from St. Armands or the Beach Club and we took full advantage of it.  The driver even came back to pick us up because we missed our pick up at the designated time.  (thank you!)

My friend and I were treated to two signature massages in the spa.  From the moment we entered the facility, you could just feel the stress start to melt away.  The lights are dimmed, we were shown to the locker room where we were then given a tour of the spa.  We were encouraged to enjoy the healing waters in the spa or take a hot steam (with eucalyptus) sauna or the dry sauna.  There was fresh orange infused water, or organic teas to drink while we lounged in the spa.  We also spent some time outside on the private terrace reading magazines and enjoying the afternoon.

We both selected the signature massage with the hot stone treatment and I was not disappointed!  I was offered aromatherapy before the massage started and it was really enjoyable.

After the massage, we took advantage of the showers in the spa to save time in getting ready for the evening.  The shower room had everything you could imagine.  Shampoo, conditioner, hair spray, gel, razors, shaving cream, combs, brushes, hair dryers.  It was fun looking through everything they had.

I'm back at home now dreaming about my relaxing weekend at the Ritz and contemplating my return.  It was so enjoyable, I will definitely make plans to return.  Thank you so much for a wonderful time!

16/06/13 | Link | Rating: 5.0
54. Bryan S.
As you will read elsewhere, the customer service and public areas of this hotel are wonderfully fabulous.  The banquet meals were served for our convention or more than adequate. In fact, our last meal was better than any restaurant meal I had in Sarasota.

The rooms, while not the best that I've stayed in, were comparable to a nice Marriott.  The restroom in our room was incredibly nice.  This was the best customer service I have enjoyed in the last year or two.

I will say that the hotel entrance was difficult to find.

06/11/14 | Link | Rating: 4.0
55. JW U.
Civilized and a great staff helps make this property one of the best places to stay in Sarasota.

28/11/14 | Link | Rating: 3.0
56. Mary P.
So disappointed in Ritz Carlton
Sarasota. We stayed at club level. Prior to arrival they were notified 4 of us had food allergies... gluten and dairy. We arrived
with high expectations that they would be able to accommodate us. We have stayed on many club levels where the chef has been very creative in food preparations to accommodate us by tweaking the foods offered to other. Offering us a salad or plain grilled chicken is something we would expect from your basic restaurant...not from club level at the Ritz!. When we asked for other options we where abruptly told there are none!

23/02/14 | Link | Rating: 1.0
57. JOHN H.
Everyone was very nice (as can almost always be expected @ the Ritz) but i did not like the fact the hotel is NOT on the beach as some of the photos show. The Hotel is a few miles away from the beach... Guests can either drive, or take a shuttle taht leaves once an hour. The hotel does have a presence at the actual beach with a nice pool, restaurant, and beach chair services but if you're travailing with young children (as we were) this hotel may not be the most comfortable option.

The "Members Golf Course" is beautiful! i took a lesson with Randall K. and would definitely do it again. the staff at the golf course is second to none!

If not for the Beach issue, i would give them 5 stars.

21/05/14 | Link | Rating: 3.0
58. Joanna E.
This is my favorite hotel for a weekend getaway! The service is phenomenal and the atmosphere is fabulous to be around. Every single person that works here is very friendly and helpful. The spa and pool are both amazing! Highly recommended!!!

04/01/15 | Link | Rating: 5.0
59. Wendy V.
Hmmmm....not on par with other Ritz Carlton

Just spent 8 nights at this hotel.
THE GOOD: the staff are wonderful --- friendly, patient and helpful. The bell staff, concierge and gift shop staff are especially exceptional. Also, Jack Duffy's (the restaurant) food is great. The burger is the best. The room was comfortable (quiet).

THE BAD: service at Jack Duffys can improve. We sat for a long time before being acknowledged by a server. My husband eventually got upset and left.This is the Ritz by golly, so a certain level of service is expected. Except for the food, the overal dining experience was disappointing. The housekeeping staff is overwhelmed...one day, we waited until around 5pm for cleaning service. Also, I don't think the bath tub was scrubbed during our entire stay and trash was not always removed. I just went ahead and did my own cleaning. Also, The hotel lacks a quiet indoor lounge area.....the options are the lobby or the restaurant. Those areas are noisy.

THE UGLY: This property is in dire need of a power-wash or paint job -- the entrance gates, exterior staircases, balconies, walkways and other areas have dirt buildup. So sad because the garden is beautiful. The grime has a negative impact on one's overall enjoyment of the facilities.

Room Tip: "partial view" rooms have an ugly view of the roof

11/01/15 | Link | Rating: 3.0
60. Krissy M.
Beautiful resort!

I visited for the recent "Girls, Inc" Celebration Luncheon and WOW, it was gorgeous. This was only the second Ritz I've ever visited (first was Amelia Island) but it was decked out and opulent yet unstuffy at the same time. I loved the walkways with tons of gorgeous chandeliers.

18/04/14 | Link | Rating: 4.0
61. Shawna H.
The hotel is beautiful and in a great location.  We stayed on the club level.  The concierge was very helpful and helped us reserve a cabana at the beach club.  The food offerings throughout the day were very good.  Some of the foods were consistent but others changed each day to keep us interested.  The attendants in the club room were friendly, helpful and efficient.

We had a room overlooking the bay with a balcony.  I loved sitting out on the balcony each morning and night.  The room was very clean with plenty of room.  We had a room with two beds.  The beds were moderately comfortable.  Although the bed linens and pillows were nice the beds were a little saggy and lumpy.  They had a feather pad on top of the mattresses it didn't help much.  

The bathroom was spacious and beautiful with marble floors.  A little disappointing that 2 of the marble tiles appeared yellowed right by the toilet.

The property is just beautiful and well kept.  There is a pool onsite that is nice as well as ping pong tables and an arcade in the lower level.

If you stay at the Ritz Carlton you have access the to The Beach Club on Lido Key.  You can drive there or take a shuttle that leaves every hour on the hour for The Beach Club.  The Beach Club is wonderful.  There are plenty of attendants who help with anything you need.  They set up chairs and umbrellas on the beach or by the pool at your request.  The beach is beautiful.  The pool is large with a zero entry.  Very family friendly.  There is a large hot tub as well.  We payed for a cabana and it was well worth it.  The poolside food was great.

We will definitely stay here again....

04/07/14 | Link | Rating: 4.0
62. C R.
Just tried to get on the shuttle bus from lido beach. I was a week-long ritz client in grand cayman 2 months ago. The driver told me I was not allowed on the bus.

I ran the 3 miles back to the mainland in my flip flops.

The FAT driver told me I was not allowed.

I passed the fat guy on my way across the bridge - he gave me 2 middle fingers. It was like watching tyrannosaurs raise 2 hands with little girl arms.

Way to go Ritz!

21/07/14 | Link | Rating: 1.0
63. Ross M.
It was our anniversary and everything was excellent! I had no complaints no issue no problems. Smooth and pleasant from check in to check out. Clean room with a great view. Hospitality was at 110% and the amazing and great Jack Dusty downstairs made everything even more perfect.

There is truly something special about staying at the Ritz-Carlton, and this location is particularly beautiful located in downtown Sarasota right on the bay. From the brick driveway to the high ceilings, every detail is exquisite and I was greatly impressed with the service and experience.

While I wish I could afford to come back here and sleep in these comfortable beds every weekend, I can at least recommend this place to those that can afford.

The Ritz is a beautiful hotel and I surely will be back to stay here sometime in the future. They do everything right!

18/01/14 | Link | Rating: 5.0
64. Brat T.
First, this fine hotel is not ON the beach.  they have hourly shuttles that will take you to the beach a few miles away though.  If you stay here I recommend you do.  The beach water is calm, the sand is soft and the tiki bar makes a great pina colada.  Since this is the Ritz they will take your order and deliver your drinks to you and in buckets of ice if you order beers or request for the free Ritz water they have for you to enjoy for free all over the hotel, pools and beaches.  

Now the hotel: the rooms are somewhat dated, the sheets can be softer and there is a beach where again you can order food or drinks to be delivered right to your chair.

Spa: decent spa, whirlpool and steam room and of course water, juices, fruits and granola for you to enjoy. I really enjoyed their signature massage and their aromatherapy oils they ask you to breathe in and rub into your hair called Sassy and Slim is amazeballs!

restaurant/lounge: I only sat at their lounge but their drink and light bites were somewhat unappealing and we decided not to eat there.  The restaurant itself was fully booked and outside seating was first come, first served and the hostesses basically asked that we stalk a table and let her know when the guests leave so we can sit there! no thanks.

Customer service/concierge/doorman/turn down service: Outstanding. Their level of commitment to customer service and going above and beyond and providing immediate bellman, room service pick up via radio is impressive. Everyone is happy (yes, its their job but they sell it well) and has that sense of urgency that I appreciate when I have a flight to land ... or i have a spa appt and want them to clean up the room service table.. life is good here.

They live up to the Ritz name in their service but their menu needs a revamp. oh and they can switch to nicer sheets.

27/03/15 | Link | Rating: 5.0
65. MaryAnn C.
2015 Easter brunch at the Ritz is spectacular! Very pricey at $119 a person, but, if you are looking for the wow factor and great customer service, you can't beat the Ritz. Jerry Springer, who is rumored to live on Bird Key in Sarasota, was at today's brunch and I have to say, he was quite gracious when a few people came up to him and asked for his autograph. I didn't ask because he was dining with his family. There was every imaginable food and it was all cooked to perfection! The dessert table was adorably dressed and most of the desserts were Easter themed. There was a Bloody Mary bar and a Margarita bar- included with your meal, and the champagne and mimosas were free flowing. You will never be disappointed with any holiday brunch at the Ritz. They know how to cook and are so sweet in serving you. I thanked each server for being there to make my holiday special and it was sweet how they appreciated my kind words.

05/04/15 | Link | Rating: 5.0
66. Giannabrie F.
When you first pull up you feel like you are arriving to a resort in the carribean.  It is just gorgeous and you are greeted by true professionals and even offered a cool towel.  They really seem to know what they are doing and everyone was so friendly!!  

My main "beef" is that from first glance everything seems so lovely but once you take a closer look, they have a lot of things that need to be addressed.  I would say overall they just need some updating and some of the staff could use some "polishing."  I mean, it is the RITZ.  It should be top of the line everything!!  There were water spots, the spa was totally unimpressive, the rooms were so basic/boring, just some overall updates to the facilities would be nice.  We went to the hotel bar one night and it was okay but overpriced and nonimpressive.  I ordered an icecream cookie sandwich and it was gross.  How can you mess that up?

I don't know...I mean I don't want to be picky but for the price you pay and the expectations that come with the "ritz" branding, I was just a little unimpressed.  I mean it was $5 for a can of coke but you can't get our names right on our welcome cards?  Just little things that seemed to be missed but yet expected due to the price point.

20/06/14 | Link | Rating: 3.0
67. Nicole A.
The Ritz has always been our go-to hotel. I love coming, and this location was awesome. We stayed here for a week, and it was so much fun. Our room was huge and gorgeous! The room service was awesome. They also have many activities for kids, including a movie room. The restaurant in the hotel, Jack Dusty, was great. The pool downstairs was great, and so was the game room. I definitely recommend grabbing a bite to eat by the poolside. The pool is large, and very clean. There are also activities to do by the pool, including golf for children. The views at the Ritz are awesome. The beach club was awesome! I definitely recommend this hotel. It's the best hotel in Sarasota!

24/01/15 | Link | Rating: 5.0
68. Marcos O.
The wife and I stayed here for an entire week for vacation. This is what we thought...

I've stayed at other Ritz hotels and this one needs help. Certainly not worth the full cost of a five star hotel; not yet at least.

Pros:
Architecture and aesthetics are second to none; typical for a Ritz. Shuttle to the beach with a private beach is very nice. Customer service is good; kudos to Dean from valet; the guy is good! Knew our names immediately, great recommendations for food, just a solid personality for hospitality. Lori (I think her name is) was also friendly and down to earth.

Opportunities for Ritz Management:
The beach club restaurant staff is in dire need of training. I ordered a drink and never got it, but I kept my cool, stuff happens. I just asked someone else and finally got it. The second time around got frustrating as I had to get up to ask for refills and then got up again for the check. Both times I never found my waitress and asked another person to check us out. This is an elementary problem and shouldn't be an issue for a five star; this is low hanging fruit that goes a long way Ritz.

Our room also had plumbing problems, sinks and tub wouldn't drain and would build water level. We asked the front desk for the maintenance guy and he showed up immediately. Upon our return that afternoon the problem wasn't fixed. Bummer. Recommend following up with customers when a fundamental hospitality requirement is non-functional. Anyway, we managed to use the drowning tub and sink.

The electrical switch to the bathroom pops and the light doesn't shut off. The desk lamp  also didn't work. I had to open the curtain to use the outside light while sitting at the desk when reading. My plan didn't work very well at night though, so I had to use my iPhone light. I'd get an electrician to check out the room.

Lastly, the rooms technology requires some serious updating from 20th century technology. The TV channels have snow on them, and the channel selection stinks. All the TVs are analog with no HDTV; this is a silly problem. I mean, even my 85 year old barber has HDTV. C'mon man!

Also, all phones have USB cables to charge, so I recommend USB charging stations on the night stands. I had to pull the night stand forward to disconnect the clock so I could plug in my own charger. Not everyone has an old iPhone to plug into the clock, making this setup useless.

I don't like to bash businesses, but I I like the Ritz and this feedback is important if they want to compete and maintain market share in the luxury hotels niche. Maybe the club level gets the majority of the attention and the others not so much. However, it's important to look at customers lifetime worth to the business. Customers who utilize the regular rooms are more likely to become club level consumers in the future as their disposable incomes rise and their perception of value is positively influenced based on the quality they witness in regular rooms. Do not hinder the value proposition of your business.

Anyway, I wonder how the Ritz management will follow up this time...

05/09/14 | Link | Rating: 2.0
69. Anna M.
This review is a no-brainer. It's the Ritz-Carlton! The staff here provide excellent service to their clientele consistently.

In fact, one night I needed change from the front desk. While I approached the front desk, some drunk guest was belligerent to the staff. She was using expletives and throwing things at them. I asked her what the problem was and she proceed to scream more expletives. She had left her purse in her room and was too lazy to go upstairs and retrieve it! That certainly was NOT the front desk's responsibility. The staff was doing the best they could to be of service but the woman was too intoxicated. I politely looked at her and told her "Clean it up!"and proceeded to defend the front desk staff. I then chose to walk away in order to prevent causing a scene with this woman, who started yelling expletives at me.

I let some time pass, and went back to the front desk to check on the staff and see how they were doing. They proceeded to profusely apologize to me about her behavior! I assured them that it definitely wasn't their fault the hotel guest was a train wreck and they still continued to apologize!

The room was a bit outdated, but the view from the balcony was breathtaking. The bathroom was made in marble and was gorgeous with plenty of room.

The only drawback to the Ritz was that there was only restaurant located in the hotel, Jack Dusty's. Albeit, the food was consistently very good, I felt that there should be more choices for restaurants.

The grounds were breathtaking and the pool was gorgeous.

Upon my departure, the valet guys were even kind of enough to offer me a bottle of water for my ride home!

I definitely would stay here again without any hesitation!

22/05/14 | Link | Rating: 4.0
70. Lauren P.
Ehh I was expecting better. The online pictures are deceiving. The pool is tiny, they must have been using a wide angle lens for the website. We couldn't check into our room until 5pm, which was well after the given check in time. We also switched rooms bc we didn't get the high floor or view I had paid for.
On the positives, hotel lobby was very nice and room were clean. We also managed to park for free.

07/01/15 | Link | Rating: 3.0
71. Ellen B.
Very disappointing.  Came to celebrate my birthday got a noisy room, terrible water pressure awful view of concrete barrier, hidden fees galore . What did I get when I mention this sorry...that's all!

21/05/15 | Link | Rating: 2.0
72. Inna L.
It's the ritz so the experienced was in line with expectations. Upon arrival, and every time walking through the hotel EVERY person in sight greets you with what feels like sincerely genuine. Check in was a breeze, probably under 3 minutes, and comes with a complimentary glass of champagne. The room is quite spacious. The bathroom is exquisite and full of any travel essentials one may require. There were several chocolates left on the pillow which was great. Had a balcony, and being that it's Florida the view of the water was very comforting.

I ate at the restaurant. Had the burger which was absolutely delicious. The view out back of the restaurant is absolutely gorgeous.

There is a club on the 8th floor, it requires either club access or a separate charge for access. Had breakfast there a few times. It was a buffet style containing all breakfast essentials (cereal, fruit, bagels, eggs etc) the quality was better than the average breakfast meal.

26/11/14 | Link | Rating: 5.0
73. Pooja S.
Staying here on a company retreat. Broke down my rating into components.

General Ambiance: 5/5
- Lobby is beautiful, and large! Decorated very well for the holidays, and definitely has that resort feel. They also had an activities calendar for things like ginerbread house making and card decorating. There was a giant ginerbreak house made entirely of food.
-Music is soft and not overpowering.
-Valet parking and hotel staff to open the door.

Service: 5/5
-Service at this hotel is amazing. But of course for the Ritz its expected.
-Got me a dental kit and extra shampo
-Turn down service is amazing.
- Hand written note cards from cleaning staff. :)

Rooms/Amenities: 3/5 (I was in a standard economy room)
- Heaters aren't great, but the bed linens are extremely warm, so its fine. That nice thing is that it makes no noise, but it took a while to realize its on.
-Bed is okay. Pillows are AMAZING.
-Plasma screen TV's, laptop desk to use on your bed, plenty of outlets, etc. perfect for the business person. Also have complimentary evening shoe shine service.
-Plenty of lighting in the room. Good space. Decor is kinda interesting. Its like the beach meets new york. The rooms like foam green with cream crowning, but then the wall art and mirrors are gold and kinda obnoxious. The carpet is also green and cream. Everything is too match matchy.
-Bathrobes, Shampoo, conditioner, showercap, all the standards. I like that there are two separate sinks, and the toilet has its own door. Also a magnified mirror for make-up.
- There are accessible drawers, which is good. Some hotels lack those or dont ave enough: The Ritz meets the mark.
- ARE YOU KIDDING $12/DAY FOR WIFI. THIS IS SINGLE HANDEDLY THE REASON THIS SECTION DOESNT GET 5 STARS... For $400/ a night, I expect the world fastest/seamless Wifi. This is a JOKE. Even a $80/night motel 6 has free Wifi.
- No accessible fridge, no microwave. Good alarm clock though: these seem recently replaced.
- Free Coffee, tea, etc. Nice.

Food:  3/5
- SUPER expensive, and tiny portions.  Drinks are also really pricy. I ordered a margarita pizza for dinner for $14 and it was literally the same size as  a small frozen krogers pizza for a $1... I've also had new york pizza slices that were bigger before. No. Just No.

Overall:
- Walls are SUPER Thin. Can hear TONS of noise right outside my window. Stay on as high of a floor as possible and try to face away from parking.
- Got woken up by people talking in the Hallways at 6am.
- Didnt do the beach or the shuttle. Heard from my co-workers it was mediocre.

Overall: 6.5/10 Looks and Customer Service were great. Food, pricing and general noisiness need help.

13/12/14 | Link | Rating: 3.0
74. Stephen R.
great beach and service.
unbelieveable place and great family resort
a touch pricey, but its the Ritz!!

I will say the rooms were a bit dated but this place is great.

11/02/15 | Link | Rating: 4.0