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Embassy Suites in Tampa, FL

Embassy Suites in Tampa, FL

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Company Info:

Rating: 3.54

Address: 513 S Florida Ave, Tampa, FL, 33602
  • Mon: 5:00 am - 8:00 pm
  • Tue: 5:00 am - 8:00 pm
  • Wed: 5:00 am - 8:00 pm
  • Thu: 5:00 am - 8:00 pm
  • Fri: 5:00 am - 8:00 pm
  • Sat: 6:00 am - 8:00 pm
  • Sun: 6:00 am - 8:00 pm

Address: 348 S Franklin St, Tampa, FL, 33602

    Hotels in Tampa, FL



    Comments (70):

    1. lisa w.
    a new hotel which is very clean. their rooms are nice and well furnished. their fitness center (2 treadmills, 2 ellipticals) is open 24hr/day and they have a sweet roof-top lap pool. the staff is really friendly and i was very impressed with my stay.

    23/04/08 | Link | Rating: 5.0
    2. Natalie C.
    I also had a fabulous experience at this dowtown Tampa hotel.  The room was clean and smelled nice.  The pool area, though a bit small was also in tip top shape.  With a Starbucks on the first floor and a delicious and complimentary breakfast, I would suggest this hotel to anyone I know, and even those I don't!

    01/06/09 | Link | Rating: 4.0
    3. Brenda A.
    This is a nice hotel. The rooms seem decent and are of good size. The rooms were clean and the service generally good. The have a bar and a small restaurant in the lobby.  The location is great for the convention center and there is a trolley stop just outside.

    14/02/12 | Link | Rating: 4.0
    4. U.S. A.
    Nice clean hotel, nice service, wonderful breakfast (included)... but the hotel restaurant was total cr@p.  I wouldn't eat there if they paid me to, barfola.

    15/05/11 | Link | Rating: 4.0
    5. Ralph M.
    This was my big year. Actually staying in the conference hotel, instead of the rat hole on the edge of town. Yessiree, I was going to live easy this time.

    But no, I was in the Embassy Suites-Tampa, one of the more bipolar hotels I have ever stayed in.

    Courtesy shuttle from the airport? Of course not! Let us refer you to a pricey private shuttle. The driver will circle the airport for a half hour after picking you up for more people, even to the point of getting on the highway to the city then getting off again to circle back one more time.

    Hey, well I finally got checked in. Gee, this is a nice room, let me check my email.

    Oh, wait, you want to use the internet? That's going to be $15. A day.

    $15 FUCKING dollars a day for internet access.

    After two days, I'll have paid for a month of DSL back home.

    Let's see, anywhere else I can walk into many a place and get free wifi for the price of a latte (or less). I can stay in fleabag, 1 star hotels and get free wifi. But apparently there is something SO FUCKING SPECIAL about the Embassy Suites wifi that in addition to the $230 a day for the room, I should  pay another $15 for the internet.

    So this review cost me $15.

    This insulting, egregious fact guarantees my unending scorn.

    Customer satisfaction doesn't seem to be their goal here, or they aim to deliver it in the most superficial way possible. "Call us if you need a toiletry" apparently means "wait 20 minutes for a toothbrush, give up, come down to the front desk and get it yourself". Free happy hour drinks means if you're in line at 5:30 maybe you'll manage to get a drink. Maybe. Want to sleep in? Too bad. The housekeeping goons will be kicking down your door at 9am, and they're not inclined to take no for an answer.

    Apparently, the breakfast is supposed to be pretty nice. It is only the anticipation of this that even led me to give them 2 stars. If it disappoints at all, I'll be back to yank that away.

    Summary: if you have a choice, avoid! Find a place that actually appreciates your business.

    07/02/09 | Link | Rating: 2.0
    6. Sara H.
    I had a great experience at this Embassy Suites!  The suites are very clean and very nice.  The beds are tall but kind of narrow.  There was a picture in our bathroom that I LOVED!  Who says that?  A hotel picture that you like?  What?  Really?  Yes, it is true.  We enjoyed the managers reception and sort of enjoyed the free breakfast in the morning.  I say sort of because it was really really busy so the staff couldn't keep up.  There was a big wedding party there so I think that was partly to blame.  So I am not going to fault them for that.  The staff was overall friendly, helpful, and nice.  Especially this guy named Patrick who did some fancy stepping when my 18 month old got in his way.  He didn't knock down the kid, didn't fall and didn't drop what he was carrying.  It really was pretty impressive.  

    So, the one big drawback?  As we were leaving, we had a very early flight.  Got up at 4:30 am, showered, woke and dressed two small children.  We loaded all of our bags, stroller and car seats on the trolly thing and went outside for the first shuttle to the airport.  Hmmm, shuttle bus was there so were other potential passengers, but no driver.  Yep, he was late that day.  Luckily our flight was delayed so we didn't miss it. I am pretty sure some of the other travelers were not that lucky.  So, I have to take off a star for that.  Not cool. Other than that, can't complain.

    12/03/09 | Link | Rating: 4.0
    7. Sergio S.
    This hotel has equal parts yay and nay going for it. The positive is that the rooms are more than ample. If you have to get some work done while visiting--the room is more than accommodating--much more so than the cubicle feel of any normal hotel. Also a plus, is the complimentary breakfast, complete with an omelette station.

    And now the nay. I don't spend a lot of time in lobby's, as fascinating as they can be. The lobby of this hotel is very cramped. The close quarters extend to the valet service, which can be a small nightmare if there are more than a couple of people waiting. In my experience, this was usually the case.

    I guess all of the roominess went into the rooms, which is not a necessarily a bad thing. If you are looking for a view, the Marriott across the street might be a better option. You can see water from these rooms, but in the forefront are parking lots or convention center.  Overall, however, the staff is pleasant and efficient and I enjoyed my stay.

    25/08/09 | Link | Rating: 3.0
    8. Rick J.
    Very nice hotel.  I'd give it 4.5 stars if I could because their customer service was outstanding.  Every request we ask for such as an early check in and late check out were accomadated without hesitation.  The room was very nice and quiet, but the thermostat does not work that well for me.  It is based on a motion sensor so if your are not moving or not in the room, the air will not turn on.  Other than that it was great and I would easily stay their again.  The views of the city and water from the room were wonderful.

    06/03/12 | Link | Rating: 4.0
    9. Julie W.
    The hotel is in a great location for the Tampa Bay Forum.  Rooms are nice and spacious, although the inside of the hotel is open (so not for those who don't like heights).  The pool isn't much (the pool AND deck are very small) but the breakfast was enjoyable.  Wifi costs (annoying) but you can use the business center on the first floor.  Also, the $22 per night for valet was a bit steep.  Probably would not stay here again, but its fine as long as you are aware of all the "extra" fees.

    20/02/13 | Link | Rating: 3.0
    10. Deb S.
    Would definitely want to stay here again if at a conference at the Tampa convention center.  The positives outweighed the negatives.  Big positive was an excellent free breakfast buffet including made to order omlets. Also the manager's reception - free drinks and things like tortilla chips and pretzels.  The margarita I had was actually pretty good.  Staff was friendly and nice.  Starbucks in the lobby.  Skyway to convention center.  Cons were the pool was long and narrow which I didn't care because I won't be seen dead in public in a bathing suit anyway.  Our toilet broke and wouldn't flush but it happens, and they fixed it pretty quick.  Bed was kinda hard.  No good restaurant.  Biggest con, you have to pay for internet.  As I said, I do think this is the best choice for a Tampa convention hotel.

    23/01/13 | Link | Rating: 4.0
    11. Dia H.
    Great hotel. Nice clean rooms. Cook to order free breakfast. Free cocktails. Would 100% return.

    06/11/12 | Link | Rating: 5.0
    12. Silver-coin-of-the-month ..
    First off - YES, I liked my overall experience, and some of these peeps are giving an unfair review (example: One reviewer thought the restaurant was crap, but didn't say why.....I actually thought it was pretty good for a hotel restaurant - I ate there 2 nights in a row and enjoyed my Salad (although they put too much oil/dressing on it for me - was a bit soggy) and the burger the next night was very good - quality of the meat very good. No complaints and I am a total foodie. Just sayin'...

    +Raphael R. at the front desk is a personable guy and the other front desk nice too
    + Great breakfast for the money - bacon, eggs, hot cereal, cold cereal, omelets, etc.
    + Free drinks in the bar from 5:30-7:30 (Happy Hour on the house) - NICE touch.
    + Beautiful hotel - open center so you can see all floors and great view from elevator - especially at night
    + Nice large rooms. Almost too big for my taste since I was traveling alone and don't really use the 'living room' area.
    + Workout room small but good enough - equipment has TVs in front - nice touch.

    THE BAD:
    + Walls are a bit thin if you know what I mean (happy couple next door)
    + Internet access is $15 (shame - they should just build it into the cost of the rooms and call it good - nobody wants to pay extra for things like this when it's such a big thing to clientele but such a small thing to comp - c'mon, ALCOHOLIC drinks are more expensive then Internet - why not switch and give free internet and just ONE drink free to guests instead of all the free drinks they can consume between 5:30 and 7:30pm?  That would justify having BOTH internet and giving a free drink and EVERYONE'S HAPPY.  
    + Pool was out of service and being worked on. That alone should be made up by perhaps guests getting free internet service!

    Given my overall experience, I would stay here again - and ask the manager to comp my internet access next time.  :-) You never know. Doesn't hurt to ask.

    06/01/12 | Link | Rating: 4.0
    13. Sean P.
    This is not up to the Embassy Suites standard.  Dirty and worn carpets, cheap towels, minimal counter space in the bathroom, and worn and dirty furniture in the lobby.  Not impressed...

    17/05/12 | Link | Rating: 2.0
    14. Beth B.
    Hmmmm. Hard to write this review. The hotel was overall ok. Nothing special, beds were nice however. Pool was nice, but they weren't great about refilling the towel bin. I have a real problem with hotels that ask you to re-use your bath towels, then do not provide towel racks so that you can hang them up. Not one towel rack in the bathroom - not for bath towels or hand towels. Also - housekeeping had to be asked daily to clean the room. We would be gone hours and come back to a room not cleaned. The rate certainly included cleaning...
    Also - let's get those valet guys trained to give directions. They were absolutely no help, and in a city where every street is one-way, sometimes you just need help getting to the interstate! Plus - the price of parking seemed way out of line to the area. $22/night, add tips and it's really expensive.
    Again, overall ok, but expected a bit more. Rooms did come with a small fridge and living room, which is nice, but that's what we paid for. This is not a budget hotel, but borderlined being budget.

    26/10/13 | Link | Rating: 3.0
    15. Corey K.
    The Good: Fantastic hotel, great beds, CLEAN rooms, great customer service at the front desk. HART Street Car station (Dick Greco Plaza) right in front of the hotel!

    The bad: really poor valet service. I'm not sure if they are related to Embassy or Hilton, but they were the worst. Rude and very short with questions. Definitely detracts from what would have been a perfect stay!

    01/01/12 | Link | Rating: 4.0
    16. Susan J.
    negative a star.  think i got bed bugs from here...or the marriott tampa airport

    02/11/12 | Link | Rating: 4.0
    17. Laurel W.
    I stayed here when I was in the area for my grandma's 90th birthday party in September. The entire property is super nice. The rooms were clean and spacious and the beds were super comfy! I have no complaints there. My aunt rented a conference room for the party and the hotel staff were very accommodating to all of us. The only issue that I had was the wi-fi. It was $15 per day! That seems a little steep. I've stayed at higher end hotels (Hiltons, Marriotts, etc.) and they don't even charge that much! But...the bar does offer a FREE happy hour from 5pm-7pm EVERY DAY. That's the best thing in my opinion! I'd definitely stay here again just for that! :)

    02/11/12 | Link | Rating: 4.0
    18. Janelle E.
    Went to Tampa on business and figured I would at least take advantage of someone else footing the bill and get a great view and great location.  

    Pros: Great view, easy access to Bayshore for a long run, good food close by.
    Cons: Extra charge for wi-fi, valet only, mediocre service all around. Also, if you're there during an event at the conference center, good luck getting into the valet area in a decent amount of time.

    It took me a minute to figure out that the hotel is valet only...wish I would have seen that before. And it's to the tune of $35 per day ($22 overnight, $13 daily).  Most of the time the car was brought down promptly, but several times it was not, and when I left (it was 5am) I called down for the car, didn't find it there, went back to the desk, and had to wait for the valet to go get it. Keep in mind that the valet/parking is also used as "event parking" - anytime there were events (hockey games, etc) the valet was so overrun that it literally took me 15 minutes in traffic to get into the valet area. They really need to figure out a way to give guests easier access if they are opening up their lots for "events".
    The managers reception in the evening is nice, but drinks are limited and wine quality lacking, if that's your thing. Maybe just stick to beer.  The morning breakfast was delicious and much appreciated.
    My room was on the 13th floor (I didn't think hotels had 13th floors anymore...) and was sorta close to the elevator. I'm not sure if I was close to a hot water heater or something but there was some sort of loud mechanical bang a lot. Though I suspect not a water heater considering it took a good solid 5 minutes for the shower to heat up...learned that lesson the hard way.  The room was fairly nice sized, and had nice amenities - a couch, chair, desk space in the living room, a bar area outside the bathroom and a bedroom with lots of space to store my stuff.  I'm not sure if it just went unnoticed but half the lights in the room and bathroom were out - making the lighting situation for getting dressed a little undesirable.  The bed was nice, but I HATE feather pillows and it was the only thing offered. I did snag the extra blanket out of the closet but it was taken by the maid and not replaced...ugh. Some days I was lucky to come back to a bed that was made well...most days it was just sloppily thrown back together and nothing else (like towels) touched.  The alarm clock on the bedside table was about 15 minutes off, another lesson I learned the hard way, and there was no way to change it.
    My biggest frustration was that they were charging $14.99 a day EXTRA for wi-fi. I used it in the office/living room area of my room for a few minutes but as soon as I took my laptop or iPad to the bedroom I lost my connection.  
    If I have to travel to Tampa for work again I may stay here, but more likely I'll go to a different Hilton hotel in the area.

    16/02/13 | Link | Rating: 3.0
    19. Jennifer M.
    The good part is it is very close to the convention center (the closest hotel), it is very clean, has an amazing breakfast that is FREE and has a free happy hour (liquor too) in the lobby in the early evening.
    The bad part is that the charge you like $22 for parking every day and they only have valet (so if you are there with a large group, it could take a long time to get your car).
    It is also very close to the stadium, so if you are seeing a concert it is a great place to stay.
    Also the trolly stop is right in front of the lobby.

    16/04/12 | Link | Rating: 4.0
    20. Terry C.
    no shuttle to airport
    no free coffee after 11:00 am
    no free wifi
    no free parking
    a little pricey for what you get
    they do have a room with breakfast
    will try elsewhere next trip

    14/01/14 | Link | Rating: 1.0
    21. Yvette A.
    Really very pleasantly surprised.  The rooms are truly suites. Each room has a sitting area, living room and bedroom with full bath for not nearly the price that normally follows that kind of accommodation.  Couldn't have felt more comfortable.

    14/05/13 | Link | Rating: 4.0
    22. Megan M.
    I came up with a few friends for a USF game. Check in was easy and pleasant. The staff was really nice during our entire stay. The hotel has great views and is on the edge of downtown. Perfect location because you're close to highways to get to other areas of Tampa and walking distance from the Forum and Channelside.

    Our room was a great size. Typical for the Embassy Suites chain. I love having separate spaces when traveling with a few friends because you never feel cramped, yet we were all able to enjoy time together without having to hang out in one person's room down the hall or some scenario like that. The rooms have microwaves, mini fridges, and sleeper sofas. There is also a TV in the living area and in the bedroom. One thing that was difficult was adjusting the A/C. It had some sort of power saving setting that kept our room comfortable, but we all prefer to sleep in a colder temperature. We called a few days before to see if we could get a high floor or something with a nice view, but we were told that they do not assign rooms until the morning of check in. We ended up getting a great room, but I would imagine that could be tough unless you bought an upgraded room to begin with.

    The pool area was nice. They have a bar during the day, but it was closed when we went at night. The pool is a very narrow rectangle. It makes it feel a little small. Great for relaxing when the hotel isn't full, but probably not so great if the hotel is packed. It's on the 3rd floor which is nice, except the concrete around it doesn't allow for much of a view. Glass would be an improvement.

    Each night, they have a cocktail party with free drinks available. We didn't go, but we saw several people there on our way out of the lobby. The complimentary breakfast was really good, and there were lots of options. As far as free hotel breakfast is concerned, this tops my experiences. Usually there are a few toasters and mini boxes of cereal. They had that, plus fresh fruit, an omlette station, french toast, bacon, sausage, different juices, etc.

    My only real complaint with this place concerns the parking situation. My friend and I were coming from two different cities, so we had two cars to valet for one room. We paid $20 each night for each car. That added an additional $80 to our weekend trip. We thought that was a bit much. We called to ask if there were other options for one of the cars like a nearby lot or self parking, and the hotel wasn't helpful at all. Polite, but not helpful. I get it. They want to make money. When I've called other hotels, they've mentioned self parking options nearby, and I remember a hotel in Houston even gave us a night free once for valet parking. I didn't even expect that, but I also didn't expect 20 bucks a night for parking. That's what some 4 & 5 star hotels in South Florida charge. I expected $10-15 for Embassy Suites. Not a huge difference if you were staying one night with one car, but it's a $20 to $40 difference for the time we were staying with 2 cars.

    If we got a good rate again, I'd definitely come back to this hotel, but I'd probably park one of our cars in a city lot for the weekend and valet the other car. Other than that, this hotel was great.

    27/10/10 | Link | Rating: 4.0
    23. Andreas H.
    I stayed here for a business trip this last week and was very happy with the entire experience.

    The Room:  Spacious and clean.  The King-size bed was very comfortable and the linens were very nice.  The desk area was perfect for getting some work done.  

    The Lobby/Check-in:  Friendly staff made check-in a breeze.  The free breakfast and happy hour were both a huge plus.

    Location:  Channelside, just down the street from the arena where the TB Lightning play.  Valet parking was easy to use and we walked everywhere.  

    All-in-all a great hotel experience.

    09/03/11 | Link | Rating: 4.0
    24. Eva Y.
    I stayed here on business on one of the coldest winters for Tampa. The hotel itself is really nice.

    * Awesome gym!
    * Good breakfast buffet
    * Good service
    * Nice towels
    * Soft Bedding

    No so good:
    * Acceptance fee for incoming package? Really? Hmmm...

    After all, it's the little things that count, no?

    02/05/11 | Link | Rating: 4.0
    25. Walt C.
    Review based on 4 night stay on the 12th floor:

    + Great location if you're in town for the Convention Center.  Skywalk connecting both buildings.
    + Complimentary breakfast and nightly Manager's Special
    + Fridge/Microwave/2-room suite (Standard Embassy setup)
    + Friendly staff and rooms were clean
    + Walking distance to channel side for your some quick dining/entertainment choices
    + Lots of well placed electrical outlets for your devices
    + 2 TVs

    - A/C is a bit weak.  Motion sensor activation can be annoying
    - Front Desk/Lobby area is small, especially when there's an event in town
    - TV remotes (I really hate these standard TV remotes, they are not the most responsive and its clunky to use.  And LodgeNet app for your smart phone doesn't have all the functions of the remote)
    - Valet is expensive ($20/night) and the area can get crowded quick
    - Pool is very narrow and probably wasn't the best choice of design for a hotel with heavy surges of people traffic

    Bottom line:  If you're in town for an event in the convention center, this should be your first choice.

    12/07/12 | Link | Rating: 4.0
    26. Cliff F.
    I have stayed at this property minimum of five times over the years and the only complaint I have is the mandatory valet  parking with the associated parking fee at $22.00 a night plus tax. The rooms are spacious two room suites with a mini fridge and a mini bar type area. Plenty of room to stretch out on the couch in the living room area a nice comfy bed in the back of the suite. A huge bonus is the breakfast spread that is put out in the mornings, I would like to think it's free but it's really built into the price of the room. There do also offer a "free" cocktail happy hour with minimal selections of beer, wine, and select liquor. The hotel itself is south centrally located in downtown Tampa and close to restaurants, the arena, and directly across from the convention center. Another great little feature that is just steps away is the bay walking path(not sure that's the name) that leads you around the water ways of the city and beautiful waterfront neighborhoods of bay shore drive. Hotel staff have always been pleasant and accommodating.

    ** Publix grocery store has a location just over the bridge about .5 of a mile walk**

    27/08/13 | Link | Rating: 4.0
    27. Do M.
    Really enjoyed my stay here. The free breakfast was awesome and the rooms are very spacious.

    25/10/13 | Link | Rating: 4.0
    28. Francis N.
    I came here in desperation for a new hotel after experiencing the worst possible scenario. Thank GOD this place had a room-especially since there was this huge drama convention going on.

    Some of the front desk girls were very helpful, but one of them in particular was very sarcastic. Like I was having trouble getting the wi-fi and she managed to fix it, but with all these drama kids going around and about, I can tell she was getting a lot of complaints about them, so I told her she's doing a great job. She laughed sarcastically at my face and blew me off like I was the bad guy being sarcastic. I mean, I have friends in the hotel business and I used to work at a hotel-I know how crazy it gets, but that doesn't excuse you to be a total bitch infront of a customer.

    Anyway, the bartenders were awesome and so was the kitchen staff in the morning for the complimentary breakfast. The spa was great and having a view of the marriott and the bay was beautiful.

    The location was very convenient, too. Lots of restaurants and tourist spots to stop by-hell, you can even take a jog around the place and everything looks amazing.

    As for parking-I wouldnt put any money on valet. You're better off parking your car in the garage yourself as I've heard a lot about the valet being really rude.

    Anyways, it was a really nice stay and I'll definitely be comming back whenever I visit Tampa again!

    15/04/13 | Link | Rating: 4.0
    29. Marsha C.
    The location is good downtown close to the Convention Center, TBTImes arena and the water.  Good proximity when visiting UT.  The hotel itself could use a little updating.  Peeling wallpaper, dingy carpets and torn couch cushions.  Having to valet park is a bit inconvenient but valet downtown seems to be the norm.  The staff was excellent and very accommodating.  Kudos to Carlos (from Cuba) bell man and everyone on the valet parking staff.  Definitely seems as a go to place for business travel.

    22/08/13 | Link | Rating: 3.0
    30. TDawg T.
    The bed was comfortable, the staff were friendly and quick, the suite was awesome and the breakfast was excellent. The omelet chef is very talented!  I would stay here again no doubt!

    11/07/14 | Link | Rating: 4.0
    31. Chris R.
    Decent hotel in downtown Tampa. Stayed in the suite with the fold out couch.  This place has a happy hour with FREE drinks, which we missed, but how cool. The complimentary breakfast was awesome.  Made to order omelets, fresh fruit, cereal, toast, bacon, sausage, home fries, juice and pastries.  Did I mention it was complimentary?   Easiest the best free breakfast I've ever had.  Room was nice and modern with two TV's etc.  Clean and a strong shower.

    28/12/13 | Link | Rating: 4.0
    32. Sheri Fresonke H.
    We stayed for several days and pretty much liked the room. It was hard to find the hotel but we eventually found it. The hotel was in a handy place to visit the aquarium and places downtown. The room was nice, up on the 10th floor, with a great view and a neat ride up the elevators. The nicest part was the free cocktails and snack during happy hour. It helped mellow us out.

    The overall ambience of the place says this is a place for business people. Travelers may feel a bit out of place especially dressed in shorts but no one really cares.

    I never like paying extra for wi-fi. The food in the hotel was average.

    09/05/13 | Link | Rating: 4.0
    33. Kerry J.
    I love this hotel. As a local, I have stayed here twice -- several years ago before I lived here and again for a Bachelorette getaway weekend.

    The valet guys and the front desk staff were excellent. Quick, efficient and more than willing to go above and beyond to accomodate us. It was a nice touch that they include keys for everyone in the room and didn't mind us cramming 5 adults into our suite.

    The suites are spacious, clean, and have more than enough room for 5 adults as I found out this past weekend. A nice perk for all of us girls staying in one room is the 3 sinks in the room: one in the bathroom, one in the "bar" area, and one in the bedroom.

    Included in your stay is the Manager's Reception, which is free drinks from 5:30 - 6:30. They'll make you just about anything. I even heard some douchebag order kamikaze shots (taking advantage in my  humble opinion, but they obliged).

    Also included in your stay is a complimentary breakfast buffet. They have a made to order omelet station, eggs bacon, sausage, potatoes, and then a spread of bagels, pastries, fruit, yogurt, cereal. Basically, every breakfast food is represented.

    There's a trolley stop right outside the hotel which goes to Ybor, through downtown, and to Channelside (which is also walkable from the hotel). At $2.50 to ride, it's a much better deal than the $15 taxi we were charged from Channelside back to the hotel.

    As someone afraid of heights, Embassy Suites and their epic courtyard style layout freaks me out. Staying on the 20th floor would not have worked well if my room wasn't right outside the elevator. I didn't realize this my first time going to the room and took the elevator on the opposite side of the floor. Walking around the catwalk that overlooks the 20 floor drop to the bottom of the courtyard was terrifying for me. If you're afraid of heights, request a lower floor for sure.  If you have kids, I would also recommend the same.

    The only downside is the $20 valet charge for parking there. But, as with any city's downtown area, parking is pricey.

    12/06/12 | Link | Rating: 4.0
    34. Ray B.
    Great location; very solid staff.  Excellent breakfast and happy hour.  Rooms are spacious.  However- things are starting to show their age.  The carpet is buckling due to the humidity.  And they charge for internet.

    09/03/14 | Link | Rating: 3.0
    35. Kady W.
    The rooms are clean and some of the staff are helpful. The breakfast buffet was a nice included amenity. My major complaint is that the valet lost our car keys. They delayed our day by 9 hours, which costs us to miss 2 planned events.  

    I stayed at this hotel as part of a wedding party. Once the wedding was over the entire bridal party came back to the hotel to valet and unload items. Valet was so far behind that the groom's car was queued on the street. There was 1 inexperienced valet for the entire night shift. My friend, who was the bride, went to the front desk associate to inquire about someone sending help so that we can expedite the queue of cars. His response was, "Sorry, the valet is a third party vendor, we cannot help you." Now, I understand that the hotel uses a 3rd vendor for their valet, but there is a fine line between reasoning and taking accountability on poor management. The parking garage is attached to your hotel, you charge $23 for valet, and there is no option for self-parking. Embassy Suites Downtown Tampa, do you really think that you can take no accountability for the valet service? The valet service still reflects your hotel. Your hotel's service needs to extend pass your doors through to your garage. If there is only one attendant working and parking is so backed up, then couldn't the front desk associate at least call seven1seven valet company headquarters for the lone attendant to receive aid?  Couldn't the front desk associate offer a better solution than to say sorry? Night Manager or HR training liaison, please include a section in your training session for your associates about handling your 3rd party vendors and what to do when things go awry.  Anyway, tired and frustrated my friend and I went back to the front to see if the attendant made any progress, but of course not.

    As we were wondering how long the wait will be for valet, I asked a nearby stranger how long did he have to wait for valet prior to us arriving. He replied that the valet attendant lost his car keys. My eyes were so wide eyed that I thought they were going to pop out! The stranger also commented how he was getting married the next day and that he didn't expect to be literally losing sleep on the night before his wedding because the valet attendant lost his keys. I felt so bad for this poor groom.

    I felt that the encounter with that groom was an omen slapping me in the face.

    The next morning I helped my bf get up and get ready for an event. We called valet to set up our car and we came down 8:15 am. Our car was not there. We waited patiently for the attendant to approach and help us. Once he did he started rummaging through the key wall and the pile of keys on the counter. He couldn't find our car keys. My face was immediately flushed with anger and rage, but I stayed calm.  They lost the groom's keys from the night before and then you lose OUR keys in the morning. IS THIS NORMAL? SEVEN1SEVEN parking company, you have one job, DO IT RIGHT!

    After 15-20 minutes of waiting my bf went to the front desk and got the same answer of blah blah 3rd party vendor and the added "we'll look into it." While my bf went inside, during that time I spoke with a nearby couple. The husband mentioned he stayed at the Embassy Suites a few times prior and their valet service has been spotty as well. So clearly I'm not the only traveler with a valet issue. Okay, we're a calm reasonable couple we will wait some more and try to make the best of the situation. 8:50 am, my bf misses the start of his meeting by this time and our car keys are still missing. At this point we demanded to see the General Manager to see if they will take accountability. She was pleasant and had someone call the parking company. The parking company's response was to see if my bf had the keys in his pocket. ARE YOU SERIOUS? This company makes it a policy to take your keys in the front of the hotel, drive your car to the garage, swipe their keycard to open the gate, and then proceed to park your car. How can my bf have his keys if the valet took them? The assistant manager was called to come to the property. Just to be "sure" the GM and the assistant manager of 717 watched security footage of my bf to make sure he didn't take back his keys.

    As time passed we were getting more and more aggravated.  Every passing hour we received updates that just made us groan in frustration. One valet attendant actually checked every single car in the garage to see if maybe our car keys were in somebody else's car. Our keys weren't, but they did find someone else's keys. So, your welcome stranger, if it wasn't for us you would be waiting too.

    We left the hotel around 5 pm, our keys were never found. We can only assume they took our keys off property so now we must rekey everything. I wrote this detailed review because nobody deserves to go through what we went through. This whole experience was totally unacceptable. We will never return here.

    05/05/13 | Link | Rating: 1.0
    36. Tedd B.
    Really, really, really noicy. Traffic noice will prevent any chance of sleep at night. The Marriott accross the street is on the water; most rooms face the water and not the freeway, and is a much bettter choice.

    If when checking in at the Embassy Suites you happen to get desk clerk Cheryl, you are in serious trouble. If you ask for the West side of the hotel, she will assign you the East side. If you ask for the South side, she'll assign you the North side. I think she's directionally challenged. If you ask for room 05 on the 20th floor, she'll promise to have it for you if you'll wait for it to free up 9 hours later, sometime in the evening. That evening after waiting for room 05 on the 20th floor all day, she'll assign you room 14 on the 5th floor instead and deny she ever promised you room 05 on the 20th floor. Do be careful because she bites in addition to being surley.

    We ended up changing room 4 times. It would have been more fun to stick a pencil in my eye.

    21/12/13 | Link | Rating: 1.0
    37. Marianne D.
    Stayed here for a recent trip. Comfortable clean rooms. The gym is microscopic but it suffices (2 treadmills, an elliptical, and some weights). I love the custom omelets they serve at breakfast (egg white omelets ftw) and they even serve free drinks in the lobby from 5-7 at night!

    03/03/14 | Link | Rating: 4.0
    38. Katy S.
    So, as I have mentioned before, LOVE LOVE LOVE the Embassy Suites chain.  When my girl friends decided we would do a girls weekend staycation in Tampa, I was excited to try out our local Embassy Suites.  I have to say, I have stayed in a lot of Embassy Suites locations but this is the best I have been to.

    First of all, IT IS HUGE.  20 stories overlooking Tampa Bay.  Second of all, it is in the BEST location.  Walking distance to Harbor Island and all of the downtown establishments and a quick trolley ride to Ybor!  Third, the free happy hour and breakfast are second to none with drinks flowing freely and really delicious made to order omelettes.  Finally, the rooms were large, clean, and very comfortable.  If I ever have a reason to stay in downtown Tampa again, I will definitely go for the Embassy Suites!

    07/02/13 | Link | Rating: 5.0
    39. Kelleigh M.
    Great hotel and great value considering every night there is a 2 hour manager's HH and a full free bfast every morning. That right there with 4 girls staying in 1 room is probably equivalent for 80-$100 savings!

    Great location and great amenities. The suites are so well laid out and every room has a mini fridge and microwave.

    03/02/13 | Link | Rating: 5.0
    40. Ross M.
    I'm no Ambassador (YET!), but the Embassy Suites did their best to make me feel like one!

    Well, first let me preface this with the fact that it cost me a pretty penny to get this Ambassador-like treatment, and considering what it cost, they could have done some things better. But overall, this hotel did a very good job accommodating us. Moreover, the hotel and rooms were clean and beautiful. All of the staff was friendly and helpful.

    Now, here is the issue. The room costs a lot because it was the Bar Exam. Supply and Demand baby. Lawyers appreciate economics as much as any other career, I mean career, that is how you make money, right? So with the high demand and limited supply, we knew it would be a lot. We booked way early, and we were lucky to get a room. However, we noticed that the suites with CONFERENCE TABLES cost only a little more than the regular rooms on this extremely expensive time of season. With that in mind, we went for the conference suite, we figured having a nice big table to lay out some materials and study the night before would be very helpful.

    Turns out we were wrong. For two reasons. First, those jerks sold that conference room right out from under us. I even called and checked around noon to make sure we still had it reserved and it was not overbooked. I used to work in hotels, I get that overbooking happens. Tell me when I ask. I was reassured that it was fine.

    Then we show up. It was about 7pm. Guess what!!!! NOT AVAILABLE ANYMORE! Thanks a lot guys. Great hospitality. Well we got upgraded to a different kind of suite that would have cost even more than the conference suite, for the same price. That was pretty nice. Plus turns out we did not have anything we really felt that we needed to go over. We figured that we either knew it or we did not. TURNS OUT WE DID KNOW IT, WE BOTH PASSED! So they must have foreseen the future and did us a favor. They took away our table, but gave us a more comfortable and beautiful room. Plus the window was overlooking the Tampa Convention Center (where impending doom was waiting in the morning). I thought it looked pretty at night. We were 18 floors up with a gorgeous view and a huge two room suite, we felt like Ambassadors!

    Also note worthy. The omelets for breakfast!!! So freakishly good!!! Those alone might be responsible for our success. My fiancee says no way did the omelets help us pass, hard work and mad skillz helped us pass.

    A word to the wise, the Embassy Suites is connected to the Tampa Convention Center. If you have anything going on there, it can get crowded in that little nook of Tampa. I highly suggest getting a hotel in the area instead of dealing with traffic getting in and getting out. Much more relaxing, and if you are taking a test, relaxing is the key to success. The Embassy Suites is the closest and even has a walkway going across. I highly suggest you fork over the big bucks and stay here, you test or conference will go or so much smoother. Thank you Embassy Suites for helping us pass the Florida Bar Exam!!!!

    16/01/13 | Link | Rating: 4.0
    41. Daniel K.
    Recently stayed at this embassy suites.  Building is new and overall really nice.  Other Yelper's have noted this building is loud.  The open interior design does seem to let noise transfer from the lobby up to the rooms (I was on the 10th floor).  However, I was there for gasparillo so complaining about noise would be like someone complaining about drunk people at Mardi Gras.  I cannot say whether the noise would be a problem for the 364 days a year that there are not hundreds of drunk people in the lobby  

    The reason I am giving three stars are the elevators in this hotel.  This is a large hotel, 20 stories and im guessing about 30+ suites (it is an all suite hotel) per floor.  But there are only four elevators for the whole hotel.  Im sure this is adequate when the hotel isn't full but when the hotel is full the elevators quickly get completely overwhelmed.  My average wait time for an elevator was several minutes and as a group we usually had to get on the elevator going up and ride till it turned around since by the time an elevator stopped on the way down on the tenth floor it would rarely have space for seven+ people.  

    Overall, If I was going to Tampa at a off time and this hotel wasnt going to be full I would stay here again.  However, I would not stay here again if the hotel was going to be full.

    27/01/14 | Link | Rating: 3.0
    42. Randy M.
    We stayed in Tampa for a 3 day volleyball tournament at the Tampa Convention Center.  This was the best location by far since it is connected to the Convention Center  by a walkway on the 2nd floor of the hotel.  The complimentary breakfast was pretty good and the nightly complimentary drinks were really great.

    Our room was big but it was a bit musty and the beds and furniture were outdated and average at best.  My kid's eyes were puffy and itchy by day 3 which I think related to the musty room.

    17/02/14 | Link | Rating: 3.0
    43. Melli B.
    I am surprised at myself for the 4 stars I gave! Oh don't get me wrong...I really did like this hotel. I mean, the room was clean and smelled fresh, the beds were super comfy and the suite was spacious and had a very warm and cozy feel to it. It was quiet in our room on the 17th floor and looked fairly new.

    NOW! Here is the reason I'm shocked at myself for giving this hotel four stars and not less. When I checked in at the desk, I asked the very nice lady for a crib to be sent up to my room. We valet parked the car (which is $22 per night btw) and went up. We had just driven 3 1/2 hours from Miami and my daughter was cranky and super tired...we all were! She kept asking, "I want my bed daddy". My husband tried to calm her down and get her to sleep while I waited and waited. Finally, I called down again for the crib and a few minutes later, hotel security arrived with a playpen. He offered to help get it assembled for me which should have been a simple process but it wasn't. We read the instructions, tried to follow along and fifteen minutes later, he was leaving with the playpen. He returned with a second playpen thinking the first one was broken. We opened it and began trying to snap the sides into place. It took a few seconds before we realized, in the dimly lit room that there were ROACHES SCURRYING AROUND INSIDE THE PEN! Omg!!! And when I looked down around my feet, they were now scurrying around the room! Security began trying to stomp them as I folded that playpen trying to throw it out and off the balcony. He gathered himself, very apologetic and left promising to return with a new playpen. Meanwhile, my daughter is hysterical in the next room. Took him about twenty minutes to return and this time he had another staff member present. So now there are three of us trying to put the pen together but still, no one could figure it out. Needless to say, we didn't get our playpen that night and I went to bed with nightmares that a roach was gonna crawl on me and my baby. There was no sleep for any of us. Her, because she didn't have her crib and me because of the roaches! Soooo yes the hotel was nice but since 1716 now has roaches, I'd avoid that room if I were you. I told the front desk to exterminate that room. Lol!!!

    16/11/13 | Link | Rating: 4.0
    44. Mercy S.
    After a hellish night in a Baymont Inn in Gainesville with  unwelcome roach visitors, this place was truly heaven on earth.  From the attentive front desk staff to the friendly server at Trolleys to the pleasant housekeepers, they made a work weekend feel almost like it wasn't.  We were vendors at the Tampa Bay Comic Con and the skybridge made it an easy transition back and forth.  The manager's evening reception with the complimentary beverages was a wonderful way to unwind and it has the BEST (also complimentary) breakfast I have ever experienced.  We already booked our rooms for the convention next year!  This is how a hotel should be run.

    07/08/14 | Link | Rating: 5.0
    45. Lacey S.
    So this is my second time here and I was super happy. I love how they have a great buffet breakfast and a happy hour with free drinks and a light snack from 5:30 to 7:30. You can't go wrong with free drinks. The rooms were clean. The beds were super comfy. (I slept really well for three days)  It's a nice hotel overall. The only issue I have with this particular hotel.is if you use a debit card, they will take the money out right away, so be prepared for that. Most hotels I have been to they take the money out upon check out. Not here, so it was all little bit of all bummer. Also, they charge $30 a night upon that but you get it back. Valet is $24 a night plus valet taxes (whatever that is)  it's funny bc on the hotel website it says valet is optional but I do not see how else and where else to.park. so be prepared to spend more for that but it's worth it when you come.to the hotel.late and don't want to park. All.in all a great hotel and we will be back. Just wish they can do.something woth debit card users!

    19/11/14 | Link | Rating: 4.0
    46. Melissa S.
    I had the worst experience here.

    I paid over $1,000 for 3 night stay during the bar exam. For the price, I expected a lot better service:

    - My room was covered in glitter and Vaseline upon my arrival. Seriously. I had to ask for new blankets, remote, and counters to be wiped down.
    - Microwave was broken.
    - I pre-ordered room service for lunch in between testing sessions. It arrived cold and late. Didn't get to eat lunch.
    - One night we tried to go out to dinner but couldn't because the valet driver had taken our keys with him!!! Valet is mandatory by the way and $25 per day.
    - The hotel was under-staffed, making the workers grumpy and absentee.
    - When I tried to talk to the manager about the valet issue, she was rude and snarky (then offered me a $20 discount... wow).
    - The staff makes a lot of noise at night/early morning socializing.

    The breakfast was good though!!

    19/02/14 | Link | Rating: 2.0
    47. Ophelia B.
    So I read that this place was a hit or miss. I have to say all the reviews were right. For the most part, I had a positive experience. The hotel was clean, no bugs, and no screaming kids or babies.Happy hour was nice as always. I was surprised how small the pool was and the beautiful bay view from my bedroom. I think this could be a five star hotel with some polishing. We paid $160 a night, so the price was ok. Only regret ---Mimosas for breakfast would have been stellar!

    Here is a breakdown of my rating for Embassy Suites...

    5 Stars

    - Valet Service
    - Front Desk
    - Bartender
    - Server
    - Bay View
    - Housekeeping
    - Location / close to the casino and other attractions
    - church service on second floor on Sunday
    - cleanliness
    - great Starbucks inside hotel
    - peaceful in the morning
    - trolley service

    4 stars

    - breakfast - not the best yet good

    3 stars

    - not enough snack variety during happy hour
    - signs for ice machine deceptive and we had to go to an odd numbered floor level for ice
    - loud music blared from convention center nearby till 3 AM and we could hear it clearly from a very high level floor ( no fault of the hotel yet it made our sleep unpleasant)
    - Internet not the best.
    - hot coffee in the lobby was not available until breakfast

    22/04/14 | Link | Rating: 4.0
    48. Angela H.
    I've stayed at a lot of Tampa hotels and this one is one of my favorites so far. The rooms have microwaves, mini fridges, two room areas and great views of the downtown area. The on-site restaurant is decent and offers room service with good service.

    My gripes: wifi is only free for elite reward members with gold and diamond status, valet is only available (parking may be across the street though) and the front desk kept me waiting for over 10 minutes to check-in. Wifi has a fee AND is spotty.

    24/10/13 | Link | Rating: 4.0
    49. Stephanie N.
    I stayed here for a conference in November 2014. Overall the staff was friendly and helpful. The actual hotel definitely needs some love. The rooms were in poor condition - example, the carpeting had stains and burn marks, and the windows were filthy. For a hotel that is several hundred dollars I expected more!

    06/01/15 | Link | Rating: 3.0
    50. Kimberly L.
    Awesome hotel. I will definitely book this hotel again. They have complimentary drinks and snacks from 5:30-7:30 including beer,wine and cocktails. View was amazing from the 14th floor :) pool was nice. Great location linked to the convention center.

    02/08/14 | Link | Rating: 5.0
    51. Matt T.
    This place is not worth the stay. The room was of very poor quality with mold in the bathroom and unplugged and broken fixtures. The valet is extremely rude and ran by children who do not know proper courtesy (opening the door for my wife). The pool bar is nonexistent and the bar/restaurant Trolleys has the worst menu I have ever seen. We booked through Expedia and were told when we got here that our stay did not qualify for my Hilton Honors program. I have been going to Hilton hotels for years and this was by far one of the worst stays yet.

    13/09/14 | Link | Rating: 2.0
    52. Stephanie G.
    Perfect location and beautiful view.
    Rooms are clean and comfortable.
    The complimentary evening happy hour and morning breakfast are fabulous.

    14/12/13 | Link | Rating: 5.0
    53. Katie T.
    The hotel is nice, like a typical Embassy... It does seem like an old hotel that has been updated. They have large rooms & new furniture. Make sure to ask for a room with a view. I got the 7th floor and had a brick wall outside my window. I was there on business so I didn't complain but if I was vacationing &  paying $300+ I would definitely complain. I had multiple issues with My room key, I  guess the locks are sensitive. Like all embassy suites' there is a great Breakfast variety & the complimentary happy hour is a plus. The gift shop wasn't open when it said it should have been which was a little annoying. Location is awesome & I'd recommend.

    10/02/15 | Link | Rating: 3.0
    54. Mark A.
    I stayed for 3 nights and everything was top notch. It may not be the best deal in town but to tell the truth, I have paid more for a lot less elsewhere!

    01/10/14 | Link | Rating: 5.0
    55. Jess M.
    Everything I said previously still stands. Great hotel. Here's a tip for non-Diamond or Gold hhonors members.

    WiFi code is TPAES122013 for Dec 2013. I bet you can figure out the scheme for future months. Here's a hint Jan: TPAES012014, Feb: TPAES022014, etc. If that doesn't work, drop the 0 before the month.

    TPA = Airport code for Tampa. ES = Embassy Suites + Month + Year. Happy surfing!

    07/12/13 | Link | Rating: 4.0
    56. Sabrina T.
    I think it's a pretty good value for downtown Tampa - especially if you want something larger than just a room and are in town for a convention.  

    The staff is wonderful.  I can't say enough good things about them.  The valets are top notch.  Check in was so easy and everyone is super helpful.  

    The beds are good with good pillows.  You won't have to bring you own pillows from home.  I'm super picky about pillows and these passed the test.  

    We arrived mid afternoon and wanted lunch and were happy to find that they do have a restaurant.  However, the food was not so great.  It wasn't horrible, but definitely not worth the price.  I had the fish tacos.  They were thick and lacking flavor.  The service was good however.

    The lobby and views are nice for the most part.  

    There is no parking except valet which is $24.

    21/08/14 | Link | Rating: 3.0
    57. Robert P.
    We were stranded for three nights because of a delayed, then cancelled cruise. Though our spirits were very low, the staff was very positive, kind and generous to us during our stay. A manager named Alexandra was exceptional and took a personal interest to try and make sure we were comfortable amongst chaos. Thanks to all. Also, the generous drinks at the complimentary happy hour were much appreciated and needed!

    24/02/15 | Link | Rating: 5.0
    58. Shabba R.
    This hotel is just south of the middle of downtown Tampa.  Many rooms have a water view.  As far as things to do; it's walking distance from the convention center, Jackson's (restaurant + bar + night club), the forum (sporting and concert venue, home of NHL Lightning).  It's also directly adjacent to a trolly that can take you down to the cruise terminal and Channelside entertainment district, or as far as Ybor City; the historic district that doubles as a night life area with tons of restaurants, bars and clubs.

    The rooms are nice, but nothing to write home about.  You're getting a typical Embassy Suites room but paying $100 to $150 more per night than if the hotel had been located along an interstate somewhere; so from a value standpoint, hmmph.

    As with most Embassy Suites; the center of the hotel is an enclosed courtyard and this one has quite a loud waterfall that you can hear as soon as you open your door even if you're ten stories up.

    The hotel has an on-site bar, and that is primarily what motivated me to write this review.  You should check prices before you order drinks here; you might be in for surprise when your bill comes.  I was in a wedding party that was part of a ceremony and reception held here, and I paid for a round of shots for the boys and I; seven shots total.  I ordered Johnny Vegas, which is a mixture of redbull, Patron tequila and watermelon liquor.  My bill for the seven shots was somewhere around $130.  I told the bartender he must have been mistaken; his response was "No sir, those were made with Patron."  My initial thought that he's got an excellent deadpan comedic delivery slowly turned to anguish as I realized he was serious; so yes, I just spent $130 for seven drinks.  A bottle of Patron and a four pack of RedBull would have cost the hotel about $35 and they'd still be able to make two more batches.  So, congrats on getting a 900% markup on your liquor costs; well played sir.

    03/03/14 | Link | Rating: 3.0
    59. Kanisha K.
    From the moment of arrival to my departure I thoroughly enjoyed my stay at the Embassy Suites. The total cost with Valet service is a little pricey for the average traveler but for a night out on the town it is worth being at this location. I highly recommend spending a little extra for the quality of service and location. The rooms are fantastic as well and the lounge comfortable albeit pricey.

    07/02/15 | Link | Rating: 4.0
    60. Barbara C.
    I had a free two day stay because my previous stay in June was not good. The free two day stay was sent as a certificate via USPS. I arrived 12/31/14 I submitted my certificate and they could not find it on check out and charged me the full amount.    The lady at the front desks name was Li.   I asked to speak with the manager.  His first name is Damir. He said he would take care of it and call or email me. Li took my contact information.   It has been 1 whole week and I haven't received a call or email from either of them and I left two voice messages for him.  He also said they would give me a certificate for one night stay because I left a day early.  I haven't received that either.  The ice machines are on every other floor and they did not work I had to go to four different floors.  When I called the front desk they told me to go to yet another floor to find Ice because the machines weren't working.  I just find that unacceptable.

    The managers hour is not great, I have had better at the Embassy Suites Chicago, but the breakfast is good.

    08/01/15 | Link | Rating: 2.0
    61. Amy Z.
    Great location. Clean room.

    10/01/15 | Link | Rating: 3.0
    62. Rebecca Y.
    Booked a 2 night stay for business at a group rate and called a week later to add a day on the front end of the reservation. I was told they couldn't extend the same group rate and had only an upgraded bay view room that I would need to vacate for nights 2 and 3. At checkin I asked if I could stay in the bay view room for all 3 nights. I was told that yes, I could stay in the room. All was good until I unpacked and drew open the drapes for the premium bay view and saw only a parking lot. I wouldn't complain as I'm here for business with limited time in the room, if not for the drastic rate difference.  The rate for night 1 is $310 and drops to 180 for the next 2 nights.

    20/04/15 | Link | Rating: 2.0
    63. Vikki R.
    Last month our school Thespian Troupe spent 5 days at this hotel. This was during the State Thespian Competition. There were several other troupes there as well, and I was amazed at how well the front desk and management handled everything. I know high school students can be a handful but the staff and management were great. They treated us with respect and a positive attitude while also making sure the non theatre guests were comfortable and not too overwhelmed. What a great staff to keep a positive attitude and smiles on their faces, and I am amazed at how well management, especially Jason Bowers, kept on top of everyones needs.
    Rooms are clean and nice, food excellent, housekeeping personable and helpful, and location perfect!
    Stay here and you will be glad you did!

    29/04/15 | Link | Rating: 5.0
    64. John L.
    The pool is disgusting, looked like they never clean it, and it's tiny. It's close proximity make it great for anyone going to the convention center. Personally I have stayed at much nicer hotels for less or equal expense. The overall experience would have been a 1 if not for the free drinks for hotel guests available from 5:30p to 7:30p.

    29/04/15 | Link | Rating: 2.0
    65. Barbara L.
    Loved the bed and the fact that the linens and towels don't smell like chlorine.

    Like the suite aspect, nice large living room and bedroom (with a view of the harbor).  The bathroom door opened awkwardly though.

    The reason for only two stars?  The entire hotel was infested with gnats which I found floating in my coffee, dead on my hand soap, crawling and flying everywhere.   In the ballroom where the meeting was being held, people were swatting them away from their face.  Needless to say, I found eating there very unappealing.  I just resigned myself to the fact that I'd eventually be digesting a few.  Ewe.

    12/05/15 | Link | Rating: 2.0
    66. Esther G.
    I felt a little spoiled during my three-night stay here. It exceeded my expectations. $99/night for a two-room suite, a phenomenal breakfast and a two-hour happy hour? I know where I'm staying next time I visit Tampa.

    The room itself is spacious, a TV in both the living room area and the bedroom, the two spaces separated by a door. The breakfast not only is a buffet of the usuals but there are two made-to-order stations that, unsurprisingly, always had a long line. On top of that, there is yogurt, pastries, bagels, muffins, cereal, pancakes, oatmeal, etc. And don't forget coffee, tea and even hot chocolate.

    The happy hour takes place every night, an endless flow of red and white wine, about 2-3 beer handles, two cocktails and liquor. There were pretzels, pita chips and three types of salsas! Add in a small workout room, an outdoor pool, a connected Starbucks, a business center that let me print my hockey tickets for free, free basic WiFi that let me do a little bit of work -- while the hotel is usually where I spend the least amount of time, I spent a lot of time inside here.

    It's also in a great central location, less than a 15-minute walk to the downtown core, and the trolley/bus stops right in front of the hotel. Also, the lobby/atrium area of the hotel is quite grand because it includes the eating area/hotel bar. While happy hour/meals can be a tight squeeze, there's plenty of other lounging spots/chairs surrounding it.

    The only thing about this place is that the front is occupied by valet parking only so if you get dropped off or picked up via shuttle (like me), it feels like you're actually driving through the hotel to go around to the back. You're not on the actual road but the brick grounds of the hotel. And let's just say it's a tight squeeze.

    Also, room service is from the restaurant/bar that's connected to the hotel. So get yourself down there rather than ordering room service to avoid all those extra "delivery and service" charge fees (two separate costs).

    02/01/15 | Link | Rating: 4.0
    67. Stephen D.
    It's a bad thing when a hotel sits on an excellent location and just phones in everything else because it can. I was less than impressed with my experience.

    Here are the positives. The front desk staff was friendly and the room was clean. There they are.

    Here is everything else. The valet parking is expensive, inefficient and my two contacts with the valets were not good. The valets were rude and very slow to help. The breakfast opened 5 minutes late and was quickly overwhelmed. I understand that the chain's model for breakfast can be challenging. That said, they need to make changes beyond warning other guests that teenagers will flood the place and suggest alternatives. Our room was quite loud from the elevator machinery. This is an architectural/engineering issue which should be addressed.  Our experience in the Trolley Restaurant and the in house Starbucks was less than satisfying as the service was not what one should expect. Trolley's was slow and the Starbucks staff could not operate the oven which resulted in no hot food. We were forced to deal with the hoarded at the free breakfast.

    I've stayed in this hotel several times and the experience has been consistently mediocre. I prefer the  property across the street, but it is often booked up first. As my travel plans are usually"spur of the moment", I'll probably be forced to stay here again. I hope they change.

    25/03/15 | Link | Rating: 3.0
    68. Brian K.
    Mixed review, for sure.... Wow, we're paying nearly $300/day for hotel rooms here, which would get you at least a nice 4-star hotel in any major city. And the room is the typical Embassy with living area, kitchenette and so on. But nothing fancy.

    The bar is fun, active. Clean area and I like the SMALL but comfortable pool and gym.

    I'm here late and trying to get food - can't find someone at front desk (he came out a few minutes after I was yelling for help, no bell or buzzer). Then I got the "late night" menus from the places he recommended and none were answering. NO food - nothing at all in the minibar but two $4 water bottles. No food machines I can find. I'm calling the front desk and no one is answering.

    There is FREE Wifi - but it takes 2-4 minutes to open an email. $10/day for anything faster. No way you could watch a youtube video or do serious business here on that.

    Lucky to get 2 stars from me; this would be maybe expected at $100/day but at these prices - please skip it and go elsewhere.

    14/04/15 | Link | Rating: 2.0
    69. Holly S.
    Room was nice however you could hear everything that went on in the hallway (all hours of the night).  Outlet in restroom didn't work (room 1003).

    Front loby staff was helpful and courteous and valet service was fast and pleasant.  The complimentary breakfast buffet offered a very large selection and there is a starbucks in the main lobby as well.  Nice fitness center to boot.  My biggest gripe is the noise that you can hear all night that comes from inside the hotel.  Whether it's ice machines, the elevators or other guests the sound really traveled and made for a not so great (or restful) night.  I would probably not stay there again.

    04/05/15 | Link | Rating: 3.0
    70. Caitlin D.
    I have only positive things to say about this hotel; the location, staff, rooms and accommodations. I've stayed at this Embassy years ago and it looks like it has had a fairly recent remodel. The rooms were very clean and furniture looked new.
    There is a pool and gym on the 3rd floor, the pool is outside but it is heated!
    It's right in downtown Tampa, walking distance to the convention center, the aquarium, restaurants and bars.
    The rooms are large complete with a mini kitchen & living room area with seperate bedroom.
    I think the best features of the hotel was the complimentary open bar every night from 5:30pm-7:30pm and free breakfast in the morning until 10:30.
    There is an additional fee for valet parking, $24 a night but that is pretty standard for hotels in the city.
    Overall it was a nice hotel & perfect for a little Valentine's Day getaway!

    16/02/15 | Link | Rating: 4.0