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TownePlace Suites Tampa Westshore/Airport in Tampa, FL

TownePlace Suites Tampa Westshore/Airport in Tampa, FL

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Company Info:

Rating: 2.79

Address: 5302 Avion Park Dr, Tampa, FL, 33607

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    Comments (24):

    1. Jon C.
    One of the cheaper Marriott chains. Although lacking in certain amenities (space, bar/restaurant, jacuzzi), it still provides the important ones. There is a great pool outside and a grill for public use. There is also an exercise room and a laundry room. Every room has a kitchen, an ironing board, and a nice look. Although this hotel is modest, it has great front desk service and provides a simple breakfast in the lobby every morning (even if it is the same every time). It is also pet-friendly (for a small fee)!

    20/04/10 | Link | Rating: 3.0
    2. Ray G.
    Room is decent, nothing spectacular.  Parking was not a problem but we weren't running out much.  Really the only issue was the A/C in the room was really noisy, sounded like a jet taking off everytime it kicked in.  We'll probably stay here again, good location.

    20/10/12 | Link | Rating: 2.0
    3. Mike V.
    Arrived late, Jared at the desk was very helpful and friendly. Lobby was clean. Room was nice, 2 bedrooms, with a small living area, clean. The guy working the front desk this morning also friendly also.

    03/03/13 | Link | Rating: 4.0
    4. Donna D.
    I'm a loyal Marriott customer.  Was staying here because a colleague was staying here- wouldn't have been my first choice.  But ok, I'm getting points.

    The rooms are small, but efficient.  There's a kitchen set up with microwave, stove, and fridge.  Always nice to have on business trips.

    There is an exercise room, open 24 hours.  Something I like in a hotel.  Pool, too.  But didn't use it.

    Parking is pretty limited, and if you can't find a space, you have to park across the street.

    Breakfast is pretty sparse.  Cereal, muffins.  Not much, but I wasn't there for breakfast...

    I would agree with the person who noted that the walls here are very thin.  I heard every time my neighbors went in/out their door, turned on a light, etc.  Not effective if you're actually trying to sleep because you have to work in the morning.

    Not the best marriott has to offer, but in a pinch, it will do.

    31/01/12 | Link | Rating: 2.0
    5. Patrick B.
    This Towneplace Suites was as expected.  The location is close to the airport so you will here a rumble from the planes.  However if you like planes landing and taking off you are right beside the runway zone. Noise was not much of a issue though. Staff was nice and parking was close.  It was a in and out stay for me, but I would suggest this place for this area.

    10/07/13 | Link | Rating: 4.0
    6. Mikee R.
    The parking is the worst.
    IF you get a space, don't leave!

    When you come back in the evening and it is raining, you will be parking across the street in overflow. It is a good walk.

    The rooms are typical.

    22/05/12 | Link | Rating: 3.0
    7. Danni D.
    We only needed a room for a couple of hours.

    Wait.  No.  That's not right.

    We arrived in Tampa at 2:00 a.m., so rather than driving to Lakeland that night, we opted for a hotel near the airport.  The price was right, so we booked the Towneplace Suites about a mile off airport real estate.

    You know what?  It was fine!  There was a full kitchen with stove, microwave, fridge, and dishwasher.  The room was cute, and the television was flat.  Welcome to the 21st century.  Front desk staff was absolutely perfect, even offering us a free beverage.  We must have looked as rough and ripe as we felt at that hour.

    I will note that around 8:00 a.m. when the rest of the hotel was awake, we certainly noticed it.  I guess since it's so warm in Florida, they don't bother with that pesky interior wall insulation, even though it goes a long way to a decent night's sleep.  I could hear my neighbors, my upstairs neighbors, and every door that opened and closed up and down the hallway.  But for our purposes, it was fine.  After all, we only needed the room for a couple of hours...

    12/02/11 | Link | Rating: 4.0
    8. Rosie P.
    We checked in on a Friday night for a short weekend getaway to Tampa. The front desk receptionist was friendly and offered up suggestions on what to do and where to eat. We took a quick elevator ride up to our room and got to our room.

    We were pleasantly surprised at how much they were able to fit into the room - a sink, stovetop, dishwasher, microwave, upper cabinets, and a 5 foot tall fridge. There was a moderate sized closet for your luggage, coats, etc with some shelving and the iron and ironing board. Then there's a desk area with more shelving space and a moveable desk, a desk chair, arm chair with a foot rest, queen-sized bed with a full bathroom and another closet. The space doesn't feel cramped at all. It is very well laid out.

    The towels leave something to be desired. They're hard and have seen better days. The room was pretty clean. There was some hair on the ceiling, which was really odd.

    The walls are very thin. You can hear everything and you can certainly hear everything from the hallways.

    The breakfast is adequate. They offer some fruits, yogurts, cereals and orange juice.

    The hotel is literally across the street from the airport, but you can't hear planes taking off or road noise. A hotel shuttle is available to the Port and to the airport. They even offer park and fly packages to leave your car here.

    The parking was fine for us. This doesn't seem to be a particularly busy time of year, though. I can see where the parking might get dicey.

    The pool is so long! You could do laps in it and get in a lot of distance. It was too cold to use, but definitely worth checking out when it's warmer. They also have a bbq out back to use.

    Oh, and most importantly, they're pet-friendly for a small fee!

    05/01/13 | Link | Rating: 4.0
    9. Bad News S.
    Not great; not bad

    We just stayed one night after a long cross country flight.  Small lobby and small parking lot.  Room was small but clean and comfortable.  We didn't hear alot of noise but we were on the top floor away from thing but later as people checked in and stayed next to us, we could hear them and hear their TV and other room noise.  Fortunately by bedtime, things quited down around the place but you could certainly hear things..  Nice having a full fridge, microwave and stove and the room had all the utensils and plates.

    Morning breakfast had juices/water/coffee and cereal and store muffins.  Some fruit.  and yogurt.  Not great but it was part of the room.

    This place offers a complementary shuttle to/from the airport and thats convenient..

    21/10/12 | Link | Rating: 3.0
    10. Chuck D.
    I knew there would be a time I'd feel let down by Marriott and it's finally come. Its really my own fault, though. I always try to avoid Towneplace Suites as a rule and most airport properties. This was both, so how could it be good? Clearly it couldn't!!

    I should say the good things first - the staff was quite nice and the hotel was clean meeting my biggest want for a room. Also. Oh wait, no...that was really it.

    The bad stuff - The walls are paper thin so you can hear everyone (I've NEVER been bothered by this at any other hotel ever...so you know it has to be bad here). The room is the smallest Marriott Room I've ever seen. And the parking is just stupid. You have to park way around back and walk around the building to get to the front check in area... which would be ok but they don't even have a continuous sidewalk so pulling your suitcase with you is obnoxious. Needless to say I made our two day stay a one night stay and the only reason I didn't immediately check right back out again was that we were only planning to spend about 5 hours there that night.

    Not great at all - especially with several other options within the Marriott Family right there. I see no reason to stay here.

    08/01/13 | Link | Rating: 2.0
    11. Ernest O.
    ONLY STAYING HERE BECAUSE POINTS GO TOWARDS SKYMILES. This is easily the worst Towne Place Suites I have stayed at, I have stayed at 4 in the past year. For some reason, the WALLS ARE EXTREMELY THIN. If your neighbor plays the TV loud, has children, or engages in any sexual acts you will hear every minute of it. Parking is a pain also, there's a small lot in the back, and if it is full you have to park across the street. Honestly, the Homewood Suites across the street is much better. Free hot breakfast and dinner and better service.

    The rooms are also a lot smaller than other towneplace suites that I have visited this year. Like I said, I am only staying here to accumulate points towards travel. Trut me on this one, the Homewood Suites across the street is better I was there for two and half weeks before coming here. I would not recommend this particular towneplace suites unless you are like me and want the points for travel....

    01/12/12 | Link | Rating: 1.0
    12. Jeff K.
    Great hotel. Stay here frequently. One of the few hotels with a 25+ meter pool which is great for early morning lap swim. Staff is outstanding and the hotel is always clean. 5 minute drive to Whole foods & Starbucks. Not sure if it's the low rates or being next to the airport but the guests can be dicey at times.

    01/09/14 | Link | Rating: 4.0
    13. Casey W.
    I travel to a different city ever other week! I'm accustomed to all aspects of the spectrum of business but the face of the business is always THE first impression! It's lacking here! The business desk had three employees. One guy, two ladies. The guy was very helpful and always with a smile. One of the ladies, wearing a Santa hat for a fundraiser, was always pleasant and with a smile. The third lady, of Asian decent, was extremely rude, and very unpleasant. I could not even finish a statement without her interrupting me and telling me I was wrong. Her unwillingness to listen first, then speak, made things very difficult. I made my first reservation for two nights. The hotel is comfortable and convenient. The kitchenette makes things easy for the DIY'er!  There are two styles of rooms. One with a pull out, one without. If you're traveling solo, you probably can use the small room just fine. If it's two or more, get the extra space. It's the same cost. I was on the top floor therefore had no issues with sounds from other floors, or guests. I slept well. It's convenient to a few things but remember it's Tampa! You'll hardly be walking anywhere. I was satisfied enough that I decided to stay another night at this hotel. I made the booking through Hotels.com . Went downstairs to the front desk and spoke to the guy about renewing. He pleasantly said he will look for the reservation and put me in the same room. I renewed my key at that time as well. The next day, work required that I stay again. I booked again through hotels.com . I went downstairs the next morning to confirm and renew my key. This was almost an hour because of a date mistake I made through the app. Hotels.com was on the issue, had it figured out, and was on the phone with the hotel. The Asian lady could not accept the fact that someone had made a mistake. She argued with me! She argued with customer service! She pushed us aside to checkout other guests. Then pushed aside again as others were leaving. Forty five minutes later I asked if someone else could fix this. Finally, the manager says 'oh this is easy!' Actually, no it wasn't!

    Train your front desk lady his to multitask! Ask for help when needed! And certainly do not argue with people and tell them they are wrong!

    Neither I, or my business partner, will return!

    20/07/14 | Link | Rating: 2.0
    14. Jesse E.
    Felt a little like staying in a third world hotel and certainly not Marriott quality.  Halls we littered with paper trash, room furniture was worn out, walls are paper thin with screaming kids next door, and the hotel's front door looked like the entry to the county jail.

    02/03/14 | Link | Rating: 2.0
    15. Anna E.
    3.5 stars.  

    Stayed here for a week for work.  Nice location, walking distance from the International mall and close to the airport.  Negatives, it was a little dingey/dirty.  And when I stay somewhere for longer than a few days, I try to be eco-conscious and re-use my towels.  I hung them up as instructed, so they would not refresh them, but they did anyway.  What a waste.  The staff is very nice and helpful.

    22/04/13 | Link | Rating: 3.0
    16. Kris E.
    This certainly isn't the Ritz but what makes this hotel great is the full kitchen. I stayed here during a four day work conference. Because of the length of my stay the kitchen was an absolute lifesaver. Each room as a full size refrigerator, stove top, microwave and dishwasher. The room itself was pretty standard. The TV was a little bit small but it did the job.

    I've read reviews from other guests that said they had noise problems due to "thin walls." I didn't seem to have this problem despite a high school baseball team staying on my floor. The doors tend to slam pretty hard when you close them but other than that, I didn't notice any noise problems. There is a small gym and pool for those so inclined and free coffee is offered in the lobby. Nothing really knocked my socks off aside from the kitchen. I will definitely stay again the next time I have to stay in Tampa for multiple nights.

    12/01/14 | Link | Rating: 4.0
    17. Mark H.
    I'm a gold member, no upgrade or waters, strike one.
    Thin walls mean every door that shuts on your floor will be heard in your room. If your neighbor has their TV on, you will hear it. Somebody walks down the hall you'll hear that too. Or if someone checks in at 1:30AM and slams the door multiple times, you hear that too! Strike two.
    Other then the above it's okay, placed well near the airport and great restaunrats right up the road.

    07/04/14 | Link | Rating: 2.0
    18. Amelia D.
    I've stayed at several TownePlace Suites in other locations and always been very impressed. They're not as nice as some other hotels, but for the price they are usually very spacious, clean, and look nice. This one was cramped and seemed a bit grungy. Bed was comfortable enough. The free breakfast was extremely lackluster. Not worth getting up for. Definitely not as nice as many other TownePlace Suites.

    20/05/14 | Link | Rating: 2.0
    19. Megan H.
    We had a fantastic stay here while on vacation for 9 days. It's the perfect hotel for when you are staying for longer than a weekend, because it is not a typical hotel room. It is a suite. Fully equipped with a kitchenette, comes with a full size fridge, microwave and stovetop. Plates, glasses and silverware are provided. The staff was very professional and helpful. We always stay with hilton hotels because they are simply the best. Homewood suites always tops the others in my opinion. The full hot breakfast served everyday is worth it in jtself. Monday - Thursday they will even provide a light dinner fare downstairs as well with wine. The pool was nice, but you have to wait until the sun hits it around 1:30. The housekeeping was very good, everything was clean and kept tidy each day. There is also a fire pit they will light up at night time. My only negative comment would be the location of our room and the curtains. We were in room 214. It was right above the fire pit which was not a problem but because the only curtains were white sheer chrtains, you could see through them not giving us any privacy.

    17/10/14 | Link | Rating: 4.0
    20. Josh S.
    Tolerable but dumpier than it ought to be. Great location at least. If you're familiar with college campus style apartments that's pretty much this hotel. Walls really are paper thin. Might as well leave the door open to the hallway. We could actually hear music from the landscaping speakers outside because of the terrible insulation (we were on first floor).

    My friend is an Elite member and had an awkward confrontation with a lady at the front desk about parking. The lot was full so we parked in the garage across the street that says Complimentary Hotel Parking. No problem right? Wrong. She made a big deal about it like we did something wrong and made a scene over the fact that we didn't talk to her first (even though we had no indication we should have done so) and when we questioned her hostility she made things even more uncomfortable. She eventually gave us a card that allows you to leave the garage. So, what was the problem again? Unacceptable service, I wouldn't return.

    20/12/14 | Link | Rating: 2.0
    21. Jacob M.
    This is one of those classic, old, lots of character hotels. Great location across the street from the park and musuems. About 1.5 blocks from the train. Great pool and gym.

    15/05/15 | Link | Rating: 3.0
    22. Jetset A.
    Noisy... I can hear the TV in the next room and my room smells like someone just cooked a meal. Usually Marriott is better than this. Disappointing.

    Room looks clean just don't like the noise and smells from other rooms.

    21/04/15 | Link | Rating: 2.0
    23. Lyndenise B.
    The location is great and very convenient to the airport, downtown, and restaurants.

    Pros:
    - location
    - new building

    Cons:
    - there was no parking behind the hotel and signs across the street that cars would be towed. When I called to ask where I could park, I was put on hold for 15 minutes. Then I was told to park by the retail shops.
    - I was given a special access room but the duvet cover had blue stains and the room overall wasn't clean
    - the rooms close to the elevator can hear everything
    - the AC would shut off on auto which makes the room uncomfortable since there's a big difference in noise

    Suggestions:
    - tell guests about the overflow of parking upon check-in
    - have more than 1 person working on a busy night. She couldn't handle the phone, lobby and other guest requests at the same time.

    16/05/15 | Link | Rating: 2.0
    24. Temenah C.
    I'm going back and forth on the rating for this place. It wasn't a dump or anything but it wouldn't be my first choice if I'm back in the area. When I checked in the employee was very warm and welcoming. I appreciated that because I had a long flight. I went to the room and did a quick lookaround and noticed that everything was clean and in good condition. Perfect! I left to go get food, came back, and realized there was no parking available. None. I parked in the open area near some other businesses. It wasn't a far walk so it wasn't too big of a big deal.

    There's "breakfast" in the lobby in the morning but it consists of oatmeal packets, packets of danishes, coffee, yogurt, and basic fruit (apples and bananas). Since this is one of those extended stay type places I guess it makes sense to not provide something more substantial than that. I guess since your room has a full kitchen you can just go to the store and make your own breakfast. I'm not gonna do that, but you can.

    The walls are paper thin and every time someone walked down the hall it sounded like they were right by my door. I wasn't too thrilled about that but luckily I wasn't near anyone throwing a party or anything.

    My stay wasn't very expensive and I think I got what I paid for.

    13/05/15 | Link | Rating: 3.0