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Hyatt Atlanta Midtown in Atlanta, GA

Hyatt Atlanta Midtown in Atlanta, GA


Hyatt Atlanta Midtown is a new, boutique business hotel centrally located in Midtown, the 2nd largest business district in Atlanta. Hyatt is a 4 Diamond, full service property specializing in unique, personal experiences making business travelers feel welcomed, comfortable and efficient. Location is ideal as the hotel is next to public transportation, over 100 restaurants and bars, and the largest green space in Atlanta, Piedmont Park.


Established in 2013.


Company Info:

Rating: 3.97

Address: 125 10th St NE, Atlanta, GA, 30309
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (33):

1. Nestor H.
I was looking forward to the opening of this property as it's very convenient to a client's office and I was getting tired of the Lowes up the street.  Since it just opened, there are the usual start-up glitches:  menus with the wrong prices, receipts with missing prices, misspellings, etc.  The room is nicely laid out and appears to have been appointed by someone who is actually a business traveler.  The desk has both power and USB connections located at desktop level so you don't have to crawl around looking for an outlet.  Bed and bath are fine but nothing out of the ordinary.  On the cons side, Hyatt has taken the same asinine approach to WiFi that Lowes has--namely providing a slow version for $10/day and what they term "Premium" for twice that.  To charge for WiFi in this day and age (and at ridiculous prices) is like charging for electricity as an add-on.  It doesn't affect me directly because I have a 4G broadband card that provides faster service than their premium, but it's still an indicator of the nickel-and-dime mentality of large hotel chains (e.g., 22% service charge for room service on top of a $3 delivery charge).
The restaurant was a disappointment with a flat iron steak that was tough as a boot and flavorless if not for the demi-glace sauce.  To her credit, the manager came around several times and was very open to feedback.
While I'll probably come back to stay because of sheer convenience, I'll probably give the restaurant only one more shot.

Update:  I've stayed several more times and it seems like they're getting their act together.  The entire staff is hyper friendly and attentive and the rooms still have that new car smell.  The breakfast buffet is OK in a pinch (but Cafe Intermezzo down the street is my go-to breakfast place).  I haven't risked another dinner.

Update 2:  I so want to like this place.  The rooms and amenities are great but the restaurant just can't get it together.  I tried dinner again.  I was the only one there.  The mushroom flatbread with mozzarella and mushrooms arrived barely tepid and the cheese was still solid.  They replaced that and it was pretty tasty.  I tried the pork chop and true to form it came out dry and overcooked.
Breakfast wasn't bad except they decided to send me rye instead of the whole wheat toast I ordered without any explanation.  I suppose to them one dark bread is the same as the other and the dumb customer won't know the difference.
Sadly, the problem appears two-fold:  execution on the part of the kitchen and the selection of items in the menu.  I don't know if the latter is set by corporate or if the locals have some ability to modify it.  At any rate, despite its convenience in terms of location, I think I'll be schlepping the extra block to get to the Loews up the street.

So they stay at four stars because of the rooms--just don't bother with the restaurant.  Sadly, they'll never get five until they resolve the WiFi nonsense.

01/08/13 | Link | Rating: 4.0
2. Dick W.
Great staff and management. Brand new hotel. Very accommodating.

17/10/13 | Link | Rating: 5.0
3. Ryan F.
Great stay. Can't wait to go back. 12k rewards points, or $200 on nye! New rooms and interiors. Didn't stop by the bar or restaurant, but had to ask a question to the bartender and got a friendly, accurate response.  Great front desk staff. I will park myself next time, ramp is right next the driveway. Not hotels fault, I didn't ask for options outside of vallet.

01/01/14 | Link | Rating: 5.0
4. Yuppie M.
Mixed review. Stayed here twice. Both times the front desk screwed up and denied it. But the housekeeping staff made up for it by taking care of me when I was sick.  Overall, good business hotel

23/02/14 | Link | Rating: 3.0
5. Susan P.
100% positive experience. The staff was exceptionally friendly and helpful. The room was nice but not noteworthy. We enjoyed watching the hustle and bustle of the street below from our 5th floor windows. The gym and lap pool were quite nice and well equipped. We had a nice meal in the hotel restaurant. Signature drink, a juniper mile, I think, was very good.

28/12/13 | Link | Rating: 5.0
6. Pablo D.
We had an excellent experience at Hyatt Midtown.  I've paid twice as much for hotels that were half as nice.  The hotel staff is extremely friendly and helpful.  The rooms are very clean and nicely decorated.  The whole hotel has a great feel to it.  Even better, it is extremely centrally located to a plethora of options for food and entertainment, a lot by walking, and more with a very short drive.  Highly recommend staying here.

02/12/14 | Link | Rating: 5.0
7. Julie G.
Was here during music midtown and had a pretty unpleasant experience.
After checking in, headed up to the room to find out that a person was booked in the same room! Made our way back downstairs and had to wait 20 min while front desk sorted it all out. They basically had contacted the cleaning service to clean up another room while we waited. During our stay, we learned that wake up calls were merely two rings--when you pick up your phone, they just hang up. We also discovered a leak from the a/c unit which soaked an entire area on the carpet next to the length of one of the beds. Parking is pretty limited for those staying at the hotel. You have to pay $12 per 24 hours and park on the 9th floor. The elevator only reaches the 8th floor..

22/09/13 | Link | Rating: 2.0
8. Cory C.
My wife and I checked in today, and I noticed the amenities that I asked to be set up in the room were not there. Not only did they take care of it, they have us a free upgrade to a really nice room for the full stay. The staff are extremely polite and the hotel is in a great area.

04/05/14 | Link | Rating: 5.0
9. Jack J.
Im strictly writing this review on the bar and staff.

I attended a wedding last night at the Empire State South last night. After the wedding we had rooms book at the Hyatt next door and headed to the bar. Keep in mind this is also the Saturday during music midtown. We get to the bar and theirs only 2 people on staff with over 25 people trying to get drinks. One of the girl bartenders was absolutely use less. She couldn't multitask. Couldn't make a drink. in 30 mins I watched her serve 2 people. When it finally became time for me to order, some of her friends from music midtown come in. She goes over and talks to them for 10 mins and takes there drink orders, Then 3 of my friends from the wedding order some appetizers. They came out and she just gave them away to her friends as she didnt know who ordered them. Keep in mind we are standing directly infront of her. I finally step up to say excuse me can I order a drink. She begins to tell me that I can't cut the line and gives me this look with her eyes rolling hahahaha Either she was doing this on purpose or was just using her highschool education. I was disgusted after spending over $600 on a room and service to have some girl that doesn't know how to bartend and what seem like could have been her first shift. My first question would be...Why would you put her behind the bar on a night this big and only 2 people working there?!?!  With all of us getting pissed off we say something to her. She begins to bust into tears behind the bar. ARE YOU KIDDING ME. How professional!!! Here we are celebrating a wedding trying to have a good time and the bartender is crying. 45 mins later I was holding a budlight.

My advice.....GO ELSE WHERE!!!!!

21/09/14 | Link | Rating: 1.0
10. Mack T.
Very nice hotel. Everything is within walking distance bars, restaurants. Great location! Definitely happy with what I've seen so far. .

27/09/14 | Link | Rating: 4.0
11. Golda S.

Stayed at the Hyatt Atlanta Midtown over the Music Midtown weekend last year (checked in Friday Sept. 20th 2013 in the afternoon and checked out that Sunday morning).

It's appearance is luxurious and fresh, but the renovations didn't mask how unorganized this place really is.

Let me start by saying that the staff was (for the most part) very accommodating and seemingly friendly, but it didn't stop all of the mess ups that occurred.

Upon booking our stay, it was listed in the accommodations that a rollaway bed would be provided upon request. Upon checking in, we were told that that was against fire code. Isaac, apologized and tried to get me and my friends situated in a different room with a pull out couch. When we moved into our "new room", there was no pull out couch and we were now running late for our event. We called back down to ask about the pull out couch, Isaac apologized and said that he was told that the room he moved us into would have one. He then said he'd get back to us about a new room. 20 minutes passed and we still heard nothing. I called back down to the front desk again and Isaac told us that there is no way our reservation said that we could have a rollaway bed and that he wanted to see proof. My friend pulled up the website on his phone and we walked down to the front desk (now an hour or more late) to show Isaac where it said that they did offer the rollaway beds. Isaac then took my friend's phone and disappeared for a while to talk to some coworkers. We waited another 20 or so minutes to be reassigned to a king suite that had one king sized bed and a pull out couch- again, still not the same thing as a 3 bed room that we had originally planned on- and we accepted. We also got complimentary breakfast passes for one day.

Now we had to move into another room and finally get ready for our event. We didn't have time to look around or unpack, we simply just headed out. Upon returning back to the hotel much later that night, we undid the pull out couch and found grass and a ripped up paper bracelet on it which suggests to me that the room had not been properly cleaned since the last event in ATL. We brushed it off and began to set up the bed, but there was no extra bed sets in our room. We looked everywhere. We called housekeeping but no one answered so we walked down the the front desk yet again. This time we were greeted by two women, one of which told us that some rooms don't come with extra bedding but that housekeeping would be up momentarily to bring us what we needed. The other apologized for the dirt. Housekeeping came and we were finally able to set up the bed. No one offered to re-clean our room though despite having been told about the trash we found all over our pull out couch.

Later that same night, I accidentally cut myself on something and couldn't stop the bleeding with pressure and sink water so I sent my friend down to the front desk to ask for a first aid kit and/or a bandaid. The front desk lady told him that there were no first aid kits available in the building... SERIOUSLY?! How is that even possible? A pull out couch is against fire code but there's not a single first aid kit int he building?!

We were too tired and upset to argue at that point and luckily one of my friends had TWO first aid kits in his car and he was able to bring one to me. We were just beyond exhausted with arguing and complaining about this place.

In the morning we enjoyed our complimentary breakfasts. Nothing out of the ordinary, but the breakfast staff was sweet. Probably our only enjoyable experience from this entire stay.

We managed to deal with the disorganization for the next 24 hours and checked out as soon as we could that Sunday morning. It's upsetting that it's such a convenient location for a hotel especially for those that were staying there for Music Midtown. It was a 5 minute walk and kept us from having to sit in traffic. Unfortunately, our experience was less than stellar.

What are we paying $250 a night for when we still have to pay for daily parking ($22/night), pay double that if we want valet, pay for more than 4 hours of wifi use, pay for breakfast, and not even get what we originally signed up for? Absolutely ridiculous. It's not worth it. You could pay the same amount and stay at a far more respectable hotel in Atlanta. I really hope they get their stuff together, for their sake as much as for the sake of their occupants.

24/06/14 | Link | Rating: 2.0
12. Brian A.
Stayed here while attending a large technical conference.  

- New décor
- Hyatt Brand Consistency
- Within walking distance to Marta (Train), and always UberX cars within about 5 minutes
- Helpful Staff
- Great workout facility


- Pool was cold!  And no Hot Tub, which would have been nice!
- Wifi was spotty, worked the first day I was there and then never worked again, in fairness, I didn't pursue a fix for it with the staff but it was annoying

Overall a great stay, one hidden thing gem I found was that there is a federal reserve bank right across the street, and they have a free walking tour you can do and you can see millions of dollars moving right in front of you!!

08/03/14 | Link | Rating: 4.0
13. Ieasha A.
The Hyatt MIdtown is conveniently located donation Atlanta with numerous amounts of shops, restaurants and places nearby.  Service was overall friendly and accommodating. Self- parking is $12 every time you enter/exit the parking lot and  can be a it cumbersome to access dependening on how much luggage one has (self-parking lot is on level 9 parking deck and closest elevator is level 8). Valet parking is available and costs $25 per day.  In my personal experience, the valet services were disappointing, as my guest and I waited a minimal of 15 minutes to recieve my car even after calling for valet from our room.  They provide a small workout facility and pool.  The room is comfortable, though our view of the parking deck was not  attractive, it was a nice and very comfortable room. The hotel seemed to be limited in robes (as we were informed that there were only 20 for the entire hotel). The hotel staff provided us with mostly everything we asked for with a great disposition. I would recommend coming here again, just be sure to read information on what is provided for free/cost for your stay at the Hyatt as you may not recieve everything in your room upon arrival, but the staff are all willing to ensure you recieve items that will make your stay comfortable and exceptional.

I might add that that all places in the hotel saw were accessible to all persons including the pool!

23/11/14 | Link | Rating: 4.0
14. Gifted R.
I attended an event here over the weekend. The food needs some work! I had the steak, which was overcooked. The spinach was too salty, and another guest had shrimp gumbo, which tasted like a sauce, more than a gumbo. The gentleman next to me had chicken and waffles, which was good and so was the margarita. I would like to host events here, but only if the food is up to par. Also, the $11 for parking for less than 3 hours was too much!

24/02/15 | Link | Rating: 3.0
15. Damon R.
Stayed here over the weekend while in Atlanta. Nice atmosphere and nice staff. The rooms were really clean and up to date/modern. They have a great workout facility and pool on the lower level of the hotel. The doormen and valet were great hosts.

The room was nice and the bed was super high from the floor. The bathroom was cool and i loved the shower. The room smell fresh and clean upon entering it. The key cards dont take a swipe....nope just a simple touch to the circular pad outside your room door. A green flash and beep...and your in. Cool right?

The hotel is nestled in a spot were lots of establishments are around it. Which is a good thing. You wont have to worry about driving or bussing it, you can walk up and down peachtree and find what you want.

26/08/13 | Link | Rating: 4.0
16. Dru C.
*Thumbs up*
This hotel just opened a couple of months ago, so everything is bright, shiny, and new. But that also means they are still working out the kinks and making finishing touches. There was still some construction inside and out. The gym is pretty nice, open 24 hours. The indoor pool looks like it's never been touched.

It's located in Midtown, a convenient location close to other businesses, food, and nightlife. I managed to book this hotel at $50 per night via Priceline. I don't know if that was a glitch, or if they were still new, but rates are normally in the $200 range. I think I just got lucky.

*Thumbs down*
Yes, the hotel is in a great location, but that also means it can get pretty noisy. There's a fire station a few blocks down and you'll likely hear the loud sirens blaring away in the middle of the night. Because of the Midtown nightlife, you can still hear plenty of noise outside into the wee hours of the night.

If you rented a car, you can pay the $32 valet fee for in and out privileges. Or, if you know you'll be out the entire day -- leaving just once and returning just once -- parking at the adjacent structure will be $12 every 24 hours.

01/10/13 | Link | Rating: 4.0
17. Lindsey G.
This is a fairly nice hotel within walkings distance of shops, restaurants, and clubs. There were a couple of things wrong with the room--there was some hair left in the bathroom and the bathroom sink seemed to be coming loose from underneath the counter. I liked all of the lighting in the room, the large TV, the comfy beds, and the chairs. There was also a full length mirror on the closet which was nice. There were nice products in the bath as well as a decent hairdryer (not like the type you find attached to the wall in most hotels).

Some things that I thought were really neat were the reading lights next to the beds and the fact that you just touch your keycard to the panel on the door to unlock it, instead of inserting the key.

The view wasn't great, but our room was only on the 5th floor. All in all, I would stay here again!

17/12/13 | Link | Rating: 4.0
18. Kenya R.
This hotel was very nice. I enjoyed my temporary stay here. The decor when you first walk in demonstrates how elegant this hotel really is. My room was spacious and clean. I will be back.

14/12/13 | Link | Rating: 5.0
19. Erin G.
Nice, nice, nice.  Located within a few minutes walk to lots of restaurants.   Valets are fast and friendly.  Check in was easy.  Room very nice, clean, beds comfortable and good view.  Would recommend!

26/07/14 | Link | Rating: 5.0
20. Nick S.
We stayed here for the first two nights of our business trip because the regency was full. We arrived at 1am and the valet and checkin was great. When we got to our rooms we found that room service had ended at 10pm, which meant that the string cheese and nutrigrain bars available in the lobby was to be our dinner.

Rooms we nice and spacious, bathrooms were huge which i really like, the gym and indoor pool were decent, and everyone was very helpful. The mixologist at the bar was great too.

Overall i wish there had been some pre-made sandwiches on the room service menu for people who had been traveling all day, but otherwise a very good hotel.

01/09/14 | Link | Rating: 4.0
21. Cecelia K.
If you're visiting mid town Atlanta the Hyatt is in the perfect location! Close to peidmont park and plenty of restaurants and stores in walking distance.

They have self and valet parking but for self parking you have to pay each time you enter and exit.

The check in staff was very friendly and we got upgraded to a corner suite room with a view and the room was nicely furnished and very clean. I like their spacious bathrooms!

08/10/14 | Link | Rating: 5.0
22. Ken H.
Super pleased w the whole situation. We booked thru a 3rd party so, there was a lil change in room. But, aside from that everything was fantastic. From valet to the restaurant, customer service,  positive happy employees, and very clean establishment. Would definitely stay again if in the area.

25/02/15 | Link | Rating: 5.0
23. Berrius B.
Hyatt Atlanta Midtown set a new standard for me as a hotel guest.

The room service is terrific. I ordered the mushroom flatbread with arugula and balsamic and was so inspired by the taste of the food that I want to try to recreate the recipe at home. About an hour after I ordered my food, the in-room dining service called me to make sure that they met all of my expectations. They had already exceeded them, so the customer service call was especially nice.

The decor is stunning and elegant. This hotel manages to capture the feeling of an airy and open space with a hip, classic, timeless, and vibrant downtown vibe. The hotel decor has a way of making you feel like you already fit in, warmly welcomed into the scene.

The staff is friendly and efficient. Everyone I spoke to greeted me with a smile and treated me with respect. This is the kind of place I want to book again for the pure sake of being there.

The room itself is cozy and full of amenities. There was a pair of ear plugs next to my bed as though they had read my mind; I'd accidentally forgotten to pack mine!

This is the hotel I will recommend to all of my friends and family who stay in Atlanta. Thank you, Hyatt Atlanta Midtown, for such a wonderful experience!

14/02/15 | Link | Rating: 5.0
24. Howard L.
I went here Saturday to spend some time with my little girl in Atlanta.  The hotel is modern, clean, and the entire staff was extremely friendly.  We will definitely be back.  My daughter loved it there.  Also,  they had double ply toilet paper!

27/01/15 | Link | Rating: 5.0
25. Drew P.
Very modern hotel. You expect certain standards when you book at Hyatt and this one is no exception. Room with a 42 inch tv. A shower that's amazing and a fairly spacious room with a fridge,safe,coffee maker. No microwave or vending machines. The DOWNSIDE is you have to pay For parking. Not only that but you have to pay EVERYTIME you come in or out of the parking garage! Luckily everything we wanted to do was right next to the hotel. I would recommend this hotel. IMPORTANT: they take a 50$ dollar damage deposit per night. The whole total will be charged to your card you present at check in. If you stay 5 nights they will take a 250$ damage deposit off your card you must present.

16/03/15 | Link | Rating: 4.0
26. Christine K.
Great location and nice rooms. The lobby gets congested when there's an event downstairs, which is annoying, but the place is nice. This was my first Hyatt stay.

05/12/14 | Link | Rating: 5.0
27. Conrad M.
The hotel was overbooked and there was a customer service glitch as I waited for my room.  I had to get downgraded due to limited space, but I never felt downgraded once Andre at the front desk stepped in.  Putting the "sir" in service, he went above and beyond to make sure anyone coming into the Hyatt is his guest and would get their best.

That's what I'm talking about.  Life isn't always perfect.  It's what you do in those moments when it isn't that speaks to character.  Hyatt Midtown has that with people like this running the ship. Very well done.

11/11/14 | Link | Rating: 4.0
28. Shane H.
The bar is amazing! Coolest bartender I've ever met, he's extremely knowledgeable about the drinks and can make delicious variations on all of them. Also a cool guy to talk to. Definitely recommend for a drink any day of the week.

01/04/15 | Link | Rating: 5.0
29. RJ S.
Was so disappointed when I had items stolen from my room.  I spent a good deal of money staying at this Hyatt while visiting for a week and I expected more.  The manager seemed as though she had it in control- so i left Atlanta only to not receive a follow up (which she said would happen) and when I finally reached out... a typical response... 'nothing we can do'.  Very disappointing.

01/04/15 | Link | Rating: 1.0
30. John S.
For my latest trip to Atlanta, I decided to try this Hyatt out in the middle of Midtown instead of my usual accommodations in Buckhead.  After some reflection, I was pretty conflicted what to rate the Hyatt ATL Midtown, but I've finally decided to bump down the star points of my initial 3.5 rating to a very strong three star review.  Here's how I got there:

Pros:  You could tell that the staff was eager to please as evidenced by Andre, the staffer that checked me in and out.  I think he read the study that empirically states that the most beautiful word in the English language is the listener's own name.  Unfortunately, though he called me by my surname quite often, he mispronounced it every time.  I didn't have the heart to tell him that as he really looked like he was trying his hardest to provide good service.

Still, check in took quite a bit longer than normal, and so Andre generously offered me both a 1000 point stay bonus and the wine/cheese plate as a Diamond member.  I thought that the building's décor was fresh and everything seemed as new as would befit a 9 month old hotel.  

Cons:  The inexperience of the staff and lack of polished procedure was very noticeable.  Operations still need a lot of work.  As touched upon briefly above, check in took me 25 minutes and check out took 20 minutes, both with no lines in front of me.  It just took that long for them to secure a room for the night and get me checked out the following afternoon.  I think the check-out delay had a lot to do with the Hyatt Gift Certificate I applied to the balance, but I have no idea why it took so long for them to check me in.  Luckily, I try to control my inherent Korean impatience, but my countrymen who were waiting with me were about to bust at the seams.  Constant entreaties of "What the fuck man, what's taking so long?" was a constant reminder of the inefficiency of the front desk staff.

In addition to the check in/out woes, the room was extremely noisy.  I am not a light sleeper by any means, but even after a night of carousing at nearby Vanquish - filled with numerous alcoholic drinks and sexual frustration -  I would periodically be woken throughout the night from the ridiculously loud sounds of traffic emanating from Peachtree St.  With a brand new hotel built from the inside/out, you'd think that they would have invested a bit more in noise-proofed windows.

Conclusion:  I think I'm going to bide my time and give it a while so they can get all of the kinks ironed out.  The location works way better for me than the Grand Hyatt in Buckhead...  also, I would've probably given them a pass if the check in/out procedure weren't so Sisyphean.  Likewise, the noise level of outside traffic was nigh unbearable and if I do stay again, I'd probably request the top or penultimate floor to minimize on any further auditory assaults.

05/06/14 | Link | Rating: 3.0
31. Edward C.
Beautiful hotel in close proximity to a row of restaurants, the local park, and the business district. Took me less than 7 minutes to walk to the PwC office from here, which was nice. Rooms are clean, there is a nice flat screen TV, an indoor pool, bar downstairs, nice modern appearance, and if your room is high enough, there is a pretty good view. Lowering a star because while the rooms were clean, I was surprised to see the many stains on the trash can, which is usually really clean in other hotels.

14/04/15 | Link | Rating: 4.0
32. Jack H.
Mixed review here.  Wish I could give 2.5 stars.  

Hotel is very hip and upscale.  Rooms are spacious and the restaurant serves great food.  

Downside is that the Banquet department dropped the ball and double booked the meeting rooms causing our group to be wedged into smaller rooms.  Our breakfast and breaks weren't on time.  Music throughout the hotel was the closest to a "Rave" that you could get.  

If you're staying just for travel or leisure I can recommend but I can't for a group function or meeting.

04/12/14 | Link | Rating: 2.0
33. Jeff M.
This was my first visit to the Hyatt Midtown. I came for a conference.

This hotel is up-to-date and modern. The decor is very modern and artistic. It is mostly white with Carrera marble, white leather furniture, and some very vivid and oddly shaped chairs, too.

Check in was easy, I have Platinum Gold Passport, so I told I was upgraded.

My room was on the 7th floor and was a corner room. It was a very nice room. Nice big corner windows, a nice couch, and a nice sized bathroom. I loved the bathroom, it had a glass shower room, a long white counter, and an awesome backlit mirror.

I had a great view of the city, brilliant buildings in all directions.

There was a lot of street noise, the street sweeper went by right after mid-night. But that is to be expected in a city.

The room had a lot of lighting and some of it was really cool, adjustable LED reading lights, there were cool motion activated LEDs at the bottom of the bedside stands that made it easy to get up at night.

The room was nicely clean and the hotel was about 97% clean. There were spots on the insides of the elevator doors, there was pink stuff growing on the rubber gasket at the bottom of the shower door. But other than that, everything was very nice and clean.

The front desk clerks were very friendly and provided great service.

03/05/15 | Link | Rating: 5.0