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InterContinental Buckhead Atlanta Hotel in Atlanta, GA

InterContinental Buckhead Atlanta Hotel in Atlanta, GA

Specialties

Located in the heart of Atlanta's prestigious Buckhead district, InterContinental Buckhead Atlanta offers stylish, upscale amenities in an inviting atmosphere with true Southern charm. All 422 elegant guest rooms feature 47" flat screen HDTVs, high-speed Wi-Fi, marble baths with separate shower and soaking tubs, pillow-top bedding, minibar, and complimentary use of the 24/7 Fitness Center overlooking famed Peachtree Road. Club InterContinental guest rooms also include private access to the fully staffed Club InterContinental Lounge with complimentary breakfast, snacks, and beverages. Helmed by celebrity chef Art Smith, InterContinental Buckhead Atlanta's on site restaurant, Southern Art, offers Southern-inspired cuisine and cocktails in a welcoming, relaxed atmosphere. Alongside Southern Art, Bourbon Bar is the award winning bourbon-centric bar and lounge featuring more than 70 varieties of bourbon, including exclusive private label barrels from acclaimed distillers.

History

Established in 2004.

InterContinental Buckhead Atlanta officially opened its doors for the first time on November 4, 2004.

 

Company Info:

Rating: 4.06

Address: 3315 Peachtree Road NE, Atlanta, GA, 30326
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (123):

1. Bingle B.
I blame this hotel for my associating embroidered bees with rich people.  Well, this hotel and Brooks Brothers.  Fresh orchids in the room?  A bathroom with marble floors, a separate shower, and a tub big enough for two people?  Belgian chocolates left on your pillow during turndown service?  A feather bed?  Gasp and swoon!  I caught the vapors!  We stayed at the Intercontinental in Buckhead a while back and it's, by far, the most uppity hotel I've ever been in.  The public bathroom in the lobby has actual hand towels folded in the shape of fleur de lys, for crying out loud.  Not scratchy paper towels or those noisy jet dryers that make your skin look wobbly but FLEURS DE LYS!!!  And the maids actually wore maid outfits!  Like the kind you see on Halloween or in adult novelty stores with the little hat and the little apron.  Now, even though we were staying there, the sheer decadence was making us feel a little po' so we decided to up the anty by ordering room service.  I had the porterhouse steak with something and I can't remember what she had and I think I had some sort of chocolate something or other and she had creme brulee... it's been a while.  But I do remember that it was good and expensive and that the pats of butter were shaped into little shells and they gave you a little basket of bread that had a white roll, a wheat roll, what I believe to be pumpkin spice bread, zucchini bread, and a corn muffin.  A veritable carbohydrate cornucopia!  I love this hotel and I suggest that, if you ever decide to stay here, book it through Priceline 'cause it only cost us $90 a night.

13/03/08 | Link | Rating: 5.0
2. Rebecca O.
Absolutely gorgeous hotel -- every aspect from the interior, to the valet service, to the accommodations.  I've been a guest here and have attended several black tie functions here, and have always been impressed.  They do a wonderful job maintaining the uncompromised reputation of the InterContinental Hotels.

16/02/07 | Link | Rating: 4.0
3. John M.
I do business in Atlanta quite often and have stayed in many different hotels. The IC in Buckhead is my new favorite. The location is fantastic- 40 or so minutes from Hartsfield Jackson Iternational Airport, within walking distance of great shopping, restaurants and bars.  When you arrive you should self park unless you want to pay $30/day for valet. Self parking is easy in the garage and only a few steps from the lobby.  If you valet park, there are many valet's ready to help.  The doormen are fantastic and check in is easy though you will be upsold on breakfast and internet service. The lobby, lobby bar and hotel restaurant all good. Bistro Niko is across the street, Seasons 52 a short walk away as are many other restaurants. The hotel has a coimplimentary car service that will take you anywhere within 2 miles and pick you up.  The rooms are all clean, updated but for the older model television sets.  Overall a great place, rates are okay, so make sure to ask for a corporate rate.  Have fun- enjoy!

11/09/10 | Link | Rating: 4.0
4. Stu G.
Aesthetically superior.  Maybe a few minor faults, BUT service above the call.  Due to a staff error I was provided the keys for a night to the Presidential Suite and it is BEYOND DOUBT the most amazing 3000+ square foot hotel room layout in Atlanta. Exquisite!

13/08/08 | Link | Rating: 5.0
5. P O.
Yes, this hotel is nice and beautiful with great service, but I left with about 12 bug bites!!!  I didn't have the bites before I went to bed and in the morning, I had them.  I can only guess it's bed bugs.  I know it's difficult to control bed bugs and even the nicest places can get them.  I'm not sure how these hotels can even prevent them with all the people coming in and out of those rooms.  I would have given them 4 or 5 stars if not for the bug bites.

18/10/11 | Link | Rating: 2.0
6. Kris G.
My experience at the Intercontinental supported it's great rating. The property is very elegantly decorated and the staff is top quality. The lobby, bar and common areas are very classic, yet modern and inviting. The pool deck is large and features outdoor bar service.

The gym is well equipped with a variety of exercise and cardio machines, free weights and spa water.

The rooms are nicely decorated with flat screen TVs, and work space. The bathrooms are opulent with a separate shower and sit in tub.

Overall this is a very nice property close to shopping, restaurants and night life.

16/01/10 | Link | Rating: 4.0
7. Jennifer M.
Love this hotel. The bed and linens are super comfy. I styled here New Year's Eve and was given an accessible room( very large). Note to self... Request this room when traveling with children! We ordered room service and got the filet with mash potatoes, and side of Mac n cheese. Everything was delicious! Steak melted in your mouth. My husband who doesn't like Mac n cheese had eaten just about all of it. Check in was wonderful. I can't remember the lady who checked us in but she was excellent. Super friendly. She gave my daughter crayons and paper while checking to keep her occupied. Valet was polite and prompt. I have this a 4 star because you can hear everything! Now it may be because we stated New Year's Eve and lots of people are out partying. I was on the 16th floor and could hear people outside as though I was ground level. Or maybe they were in a ro nearby. I heard sirens all night long. But really the rooms should be better insulated. But this doesn't stop me from visiting again. I'll just leave the kids at home as the noise wakes them. Absolutely wonderful hotel.

04/02/13 | Link | Rating: 4.0
8. Betty R.
After two weeks on the road for work (where I stayed in bleh hotels), my husband spoiled me with a birthday "staycation" in the city.  The Intercontinental did not disappoint!  The building is beautiful, inside and out, and the room was really comfy - not huge, but it fit a King size bed, a TV, a desk, and a loungy chair, so what else did I need???  It was nice to have a glass shower AND a soaking tub, though I never ended up using the latter.  We did, however, use the hot tub out on the pool deck - so relaxing!  The staff was super friendly and helpful, though if you stay here, you'll need more singles than you do at a strip club - the level of service means that you'll be tipping frequently.  It was so hard to go back to reality after a weekend at the Intercontinental - when the bellhop suggested we tack on one more night, we almost did!

12/05/10 | Link | Rating: 5.0
9. Hector M.
I stayed at the hotel over the weekend and had a fabulous experience - specially enjoyed the spa and deep tissue massage I got.
Staff was attentive, caring and very professional. Highly recommend the spa!

28/11/10 | Link | Rating: 5.0
10. Andre S.
Very nice *using my best Borat voice."   I haven't had the opportunity to sleep here, however, I did go to a ball that was put on by the Atlanta Symphony Orchestra.  

This place is swanky!  I mean, you know you're in a high class place when the paper towels in the men's room are folded- and feel more like towels than disposable paper products.

The ballroom inside is HUGE and very beautiful!  The long open breeze ways etc leading to the ballroom are perfect in getting lost in, which is ironic, because the building on the outside makes it look way more small.

Cheers to you InterContinental Buckhead Hotel!  Thanks for adding some swank to this little southern town!

21/11/07 | Link | Rating: 4.0
11. Stephen M.
This is a very nice hotel with a really nice bathroom (has a separate tub and shower). The TV's in the rooms are old and the cable feed is bad. The beds are comfortable and they have a great hotel bar/restaurant which is open 24 hours. They have a great courtyard in the back which is nice and private and you can't hear the car noise, which is nice. The parking is kinda steep costing 20 dollars a day but thats kinda what you can expect from any Atlanta 4 star hotel. The pool area closes really early but the gym stays open late.

02/06/11 | Link | Rating: 4.0
12. Vy A.
The rooms are pretty nice and the service is good.  The work out center is awesome.  You get your own little tv with each machine.  The pool is also nice, although there were many kids running around.

The location is nice also, being near shopping and new restaurants.  Overall, I like the hotel, but I prefer the Four Seasons in Atlanta, if you're looking for the more high-end hotel.

12/06/08 | Link | Rating: 4.0
13. Stitchy M.
Amazing.  Beautiful rooms, outstanding door, bell, & concierge service, and just downright swanky.  I thoroughly enjoyed my stay.  The only minor problem if you could even call it that, was I did not realize that the mini-bar had sensors on them so I got charged for nearly everything in it several days in a row!  Of course, I had to be snoopy and pick up the wine and read the labels and move things around to fit my water in... Seriously, do people frequently drink the entire contents within a couple hours upon checking in? Maybe... "Mo, Party of 1!"  LOL

They subtracted the minibar charges from my account when I checked out.  The only minor complaint I have is that the products were ucky.  I don't want to smell like orange ginseng all day. ucky ucky uck.

15/03/09 | Link | Rating: 5.0
14. Leven H.
Beautiful Hotel...Staff is not professional. They act  not so happy to see you.

30/09/10 | Link | Rating: 2.0
15. John H.
Just OK.  The public areas are nice, but the rooms are nothing special. Bathrooms are nice. No water pressure.  Service was ok. Restaurant is overpriced for the quality.

30/10/10 | Link | Rating: 3.0
16. Melissa O.
My husband and I stayed at the Intercontinental the night we got married.  We loved our experience there so much that we stayed at the hotel on the last night of our honeymoon, before we flew back to San Diego.

The hotel is in walking distance of great bars, restaurants, and plenty of shopping (Lenox Mall and Phipps Plaza are around the corner). We recommend this hotel with highest regards to anyone staying in the Atlanta area. You won't be disappointed. They are proof that quality customer service still exists! I also forgot to mention that the rooms are absolutely beautiful! They have both a tile/marble shower and a spa bath tub...the ultimate in luxury.

22/11/09 | Link | Rating: 5.0
17. Mark D.
This hotel was great, the service, the drinks, the room, all great!

02/08/08 | Link | Rating: 4.0
18. Allison F.
So my very pregnant friend and I decided to book a last minute staycay at the IC Buckhead last week.  Trying to get away for a girls weekend proved to be more trouble than it was going to be worth, so we opted for a club level room for a night in town instead.  

Disappointment #1?  The front desk screwed up our reservation so when we actually arrived for check in we had been downgraded from a Club level suite with two double beds to a Deluxe (code for "standard") room with a king size bed, and nothing about this room even resembled what we had requested in the first place.  Trying to get the room switched was a feat in itself with too many cooks in the kitchen, a major language barrier, and poor internal communication on the IC staff's part.  

Next was the room itself.  We finally managed to get the double beds we had originally requested but the room had not been cleaned properly.  Hair in the shower, bathtub, and on the floor...and a few other unpleasant discoveries left me totally disgusted and, to top it all off, the AC unit decided to stop working.  Maintenance came up to fix it a while later, but we were perturbed nonetheless.

Another major letdown was the posh sounding "Club" level suite.  The idea of 5 courses, a cocktail hour, and continental breakfast sounded great (especially to my pregnant friend) but the actual experience of it was nothing special.  All C level really means is you have to swipe your room key in the elevator to be sent up to the floor where all the food is.  Once there, I felt like I was being watched by about 5 secret service agents.  The club level people were all dressed in black suits and earpieces and were observing my every move as I helped myself to the sandwich buffet (that I had paid extra for, to be sure).  I was especially turned off by the woman, her hair scraped back into a severe looking bun, who watched me like a hawk. No kidding - I felt like I was in a Jason Bourne movie.  Every time I would go back for food & drinks, she would walk over and get THISCLOSE and proceed to hover over me the entire time, especially when I opened the small refrigerator to grab a bottled water and a few cokes.  When I finally convinced the guard at the door to let me take a few sandwiches down to the pool, he glared at me and shook his head as if I were some rebellious kid who was trying to steal food.  

The only positive aspect of my staycation at the Intercontinental was the pool.  Oh, and spending quality time with my good friend.

16/07/10 | Link | Rating: 2.0
19. Greg B.
This place has become my measuring stick for all Atlanta hotels. My first visit was for a swift $75 per night, making it an incredibly inexpensive weekend. Hotwire has specials regularly (I can't tell you how I know I'm picking the Intercontinental [it's a secret]) for the above price on the typical weekend night. It is a walk to Lenox Mall and many other Buckhead shops and restaurants and they provide a shuttle (usually an Escalade) for anything within' 1.5 miles (from what I remember, but don't quote the distance).

The first time I went I was put in a room with two double beds by accident and we called and they immediately apologized and told us to meet them at a different room. We went to that room and just stood expecting to wait at least 10-15 mins., but at the exact time we got to the door someone delivered our key while taking a second to catch his breath and profusely apologized and immediately turned around not even giving me a chance to tip him. That set the stage, but really shows their commitment to top of the line service.

The location, service, and quality of the facility make it my favorite Atlanta hotel, until I find anything else better...

10/01/09 | Link | Rating: 5.0
20. Douglas O.
This hotel set the standard for future travels. My company flew me out to interview for a job, and this was the hotel they put me up in. Received a great amenity in my room, which was beautifully decorated.

The staff was diverse and very friendly. The lobby, bar, french brasserie were all beautiful. Yes, parking is expensive but for a 4-5 star hotel, that comes with the territory and it is still half the price of Chicago hotels where I moved from, so a steal!

I had to return back to Atlanta, before moving down here, and I was put up in the hotel again, for some meetings. The meeting rooms were beautiful, with windows overlooking the courtyard area. The Club lounge was incredible as well!

27/02/09 | Link | Rating: 5.0
21. John G.
Stayed here after an event this past weekend and found it to be a very nice hotel. Oprah happened to be staying here as well so I guess it must be top notch. Although I didn't have the presidential suite I did have a corner room which was nice except for the location of the TV, it was kind of hard to see from the bed. The check in and out was smooth and easy which is always a plus. The service was awesome I must say, we closed down the bar but the staff was eager to please and even managed to find us some food at 3 a.m.

17/10/11 | Link | Rating: 4.0
22. Michelle C.
I normally stay at the Westin Buckhead (which I love) but wanted to stay here based off of rave reviews from friends.  Maybe my expectation was super high and I was expected the Taj Mahal.  

Decor: It was definitely nice and clean, lovely lobby with beautiful domed ceiling.  

Service: The room was not ready at 3:30pm (check-in is at 3pm).  The desk rep took my cell # and said she'd call when the room was ready.  There were other couples that were waiting also but when I started seeing people roll their luggage in and head to elevators I got a little upset.  I marched to the front desk 35 minutes later and got in line with 10 people waiting (4th of July weekend was super busy).  She pleasantly said my room was ready (how convenient that it is finally ready when I walk up.  I'm sure I would have been waiting another 30 minutes if I didn't go check).  

Room: It was nice.  We received a room with doubles which was a boo and the lovely view of downtown Atlanta that the desk rep mentioned was actually a view of the Embassy Suites next door with a partial view of downtown, but whatever.  Also, the room doesn't have a flat screen tv.  I think even the 3 star hotels have flat screens.  Eh...

Bathroom: This was the best part of the room.  Nicely decorated and a nice glass shower even though the Westin beats the Intercontinental shower with their double showerheads.  I also wished they had shower gel like Westin and Marriott.  Minor, I know, I'm just saying... lol...

Location: We walked to Lenox for fireworks and it took about 10 minutes.  Not bad.  Westin is closer.  

Overall: I liked the Intercontinental as a runner up.  I still choose the Westin first.  To each their own.  Good thing I got a discounted price through Hotwire.  That's the only way I'd stay.  (Same with Westin too though... lol).

06/07/09 | Link | Rating: 3.0
23. Dong W.
Good place to live and eat if you don't care about the price =]

13/11/11 | Link | Rating: 5.0
24. Jenny T.
This hotel was absolutely beautiful from the rooms to the bar to the lobby to the outdoor area to the fountain in front to EVERYTHING! Seriously, this was such a nice hotel to stay at.

I was visiting my bf who is still in Atlanta doing his Army stuff (he's a democrat, no worries!) & was checking Orbitz for a good deal. The InterContinental was a bit more expensive, but I thought I would splurge & let us enjoy a comfy king sized bed, air conditioned room. Well I arrived & we were somehow placed on the Ambassador floor. Um, excuse me? We had a great view, a huge bed, nice linens, and a whirlpool bathtub. I could not have been a happier lady. We didn't try out the French restaurant in the lobby, but definitely hit up the bar. While the drinks were a bit pricey, they definitely weren't lacking in the liquor so I can't really complain.

The staff was incredibly kind & were definitely willing to help. When I mentioned that my flight wasn't until late afternoon they let Ryan & I stay in the room until 2:00 pm for FREE. Mmm-hmm, Momma like.

Only downside was the incidentals were $200.00, ouch!

29/06/09 | Link | Rating: 4.0
25. Jim N.
Wonderful hotel in Buckhead very close to MARTA station.  Room was great and they have a wonderful outdoor pool which will great in summer.  Staff was extremely helpful in driving me to an important meeting even though the van service didnt official start.

Was able to get great rate use Priceline.

21/12/10 | Link | Rating: 4.0
26. Anne S.
I stayed at this hotel recently for a conference.  The conference facilities were acceptable, though the air conditioning was too high to be comfortable.  My biggest grip is about the cleanliness of the rooms, which I imagine is a priority for most hotel guests.  The rooms are beautiful looking with plenty of space, but mine never felt clean.  Several the desk cards and menus had stains on them--from coffee and food of previous guests.  The first night my pillow cases had makeup stains and a hair, so it didn't seem like the sheets were changed.  I left a note requesting a change and explaining why--and again one of the pillow cases had a makeup stain.  Either the sheets are not properly washed or not being changed, but either way it didn't make for a great hotel experience.  Otherwise, the location is nice and very convenient and the staff was friendly and helpful.  If it weren't for the issues with my room, I'd probably have written a much better review.

24/11/13 | Link | Rating: 2.0
27. B T.
Beautiful hotel. Walking distance to many shops, restaurants and a short ride to more. Beautiful bathrooms with marble, and a huge tub. Comfy soft beds. I have stayed here twice. The previous poster was correct about the club level and the severe, creepy, lurking staff. Its a turnoff for the very expensive club level. The restaurant downstairs has a very cute bar and patio. But they charge for WiFi! Seriously?
The parking is very expensive. Idiot parking staff. They give you a card to swipe to get into the parking deck. Ours didn't work, and the operator asked "Did you swipe the card?" Of course I swiped it. I'm not an idiot. Upon leaving, we turned in card as requested, and the staff wouldn't let us out. "Did you swipe the card?" No moron, I just told you it was turned in.
Nice hotel, but sort of pseudo luxury. I've stayed in nicer places. Had to wait over an hour to check in. Wouldn't stay again.

17/02/12 | Link | Rating: 2.0
28. Janice K.
I was visiting my new daughter-in-law and grandchild and thought we needed a lux break.  She booked spa treatments here upon recommendations from a few friends. The greeting was welcoming (from the valet, the doorman and the spa reception).  The spa was serene as well it should be.  Very clean and well organized.  I met Pamela (my masseuse) and let me tell you, this was one of the BEST massages I have ever had.   I told her my weak spots and she gave it her all.  Deep tissue it was! She was personable and very knowledgeable.  If I lived in Atlanta, I would be there once a month.  My daughter-in-law had a facial and she was very satisfied.  The price was fair and the atmosphere lent itself to a very peaceful couple of hours!

29/05/12 | Link | Rating: 5.0
29. Mary Lou S.
We had never been to Atlanta before and if we ever go again... We wouldn't stay anywhere else! We were there for the weekend of our cousin's wedding at the hotel. Everything was done to perfection, we were treated like a king and queen all weekend, and we saw 3 celebrities also staying at the hotel. They provided us with a complementary driver James who was unbelievably professional and amazing and made us feel like celebrities! They only made one slip up.... One of the maids accidentally took my washcloth for my facial cleansing system during her cleaning thinking it was one of their towels. I called front desk and talked to the management. When I got back to my room after brunch there was a brand new facial cleansing system in my room. (Same organic brand from Whole Foods) They sent someone to Whole Foods and replaced the whole system for me!  I had just bought one the day before! Now I have two!! NOW THAT IS CUSTOMER SERVICE!! I was also in the spa trying on all of their wonderful lotions and potions and while doing so I took off my wedding ring. I realized an hour later it was missing and called the spa. Yep they had found it and it was waiting for me to put on my finger again! This hotel was nothing short of excellent!! It is walking distance to a mall, vitamin shoppe, carabu coffee, Trader Joe's, and much more! Also a half block to the Marta Train that will take you where you need to go in the city to see attractions! I only have one suggestion... Please consider putting more vegan friendly options on your menus and in your restaurant. Or at least put a mini fridge in the rooms so vegans can store foods from the Whole Foods or Trader Joe's down the street. We were starving! ;-)

13/09/12 | Link | Rating: 5.0
30. Philip K.
I travel to Atlanta regularly and try to stay here every time.  Customer service is excellent, rooms are clean, gym is nice, and club lounge is great.

09/04/12 | Link | Rating: 5.0
31. Evelyn S.
If I could just move in and live one of the rooms -I would.

Alluring decor and aromas. Everything is really clean! Huge baths. big fluffy beds. Views of the street and skyline. All those things to love. Only thing I see wrong is the parking and internet. It is a very nice luxurious hotel but all the little charges here and there make it look cheap.

They also have a spa that I don't get to go play in this visit but can only imagine it is great as well.

12/07/12 | Link | Rating: 4.0
32. Annie T.
Agreed. Outstanding service. The beds were made to be sunk into. Door and bell folks provided EXCEPTIONAL service. The gentleman who assisted me with my luggage in remembered my name two days later, and pronounced it correctly at that. Sushi here was surprisingly good. The Whiskey bar selection was impressive, and overall the grounds are superbly kept.

Negatives:
VAlet parking is fking expensive...$24 a day, regular parking at $17 a day is NOT worth it. The gym was not very impressive for how lavish the hotel was. Put some more elliptical machines in there!! The crowd is older. Live jazz musicians in the afternoon and early evening are fantastic, but I felt very young there.

Positives:
There is a separate shower and what must be the most enormous bathtub I have ever seen in a hfotel. It's huge. I mean, HUGE. Lve jazz in the early evenings is lovely.  The french restaurant is delish.... probably the best fruit plate delivered ever.

Overall though, I will probably continue to stay at the Grand Hyatt across the way. I miss my morning conversations with the sBux lady who remembers my drink even though I only see her maybe once a month. Now that's service.

14/05/08 | Link | Rating: 4.0
33. Josh Q.
We were in town for a convention and booked through the convention website.  The room was really nice.  The pool and spa area were great and staffed by really friendly people.  Nothing really stood out though.  I had a few gripes with the hotel.  The first one, it is a hotel meant for business travelers (that isn't the gripe, it's a build up to the gripe) and business travelers need wifi.  If you want to have in room wifi there is a two tiered paid version.  I personally feel like not having free wifi at a business hotel is like charging if you want to have a pillow on your bed but at the least you offer it in the lobby.  I literally cannot think of another hotel I have stayed in with a paid wifi system that did not offer it free in the lobby.  
Then I had a weird demagnetization thing happen to my key card while at the pool.  It worked for the gym door, it worked for the pool doors, I didn't have my phone or anything but when we got up to the room, shivering in wet bathing suits and towels, it wouldn't work.  So I went down to the front desk and explained the situation and they wouldn't let me do anything to verify my identity, they actually made me go back up to the room and WAIT for a security guard to come let me in and see my id.  
Then when leaving they tried make me pay for self parking and we didn't have a car there.

18/07/12 | Link | Rating: 2.0
34. Al J.
Clean and updated hotel. Full service staff and meals for our conference attendees were very good.

Great location and within easy walking distance to shops and restaurants.

24/07/11 | Link | Rating: 4.0
35. Sylvia Y.
I've stayed at this hotel several times and I can't believe I am finally writing a review about them. This particular Intercontinental hotel is absolutely beautiful. The IHG headquarter is located right across the street, so I think their standards are higher than the rest.

From the bellman, front desk, housekeeping, to the valet service, they're absolutely the best.  

The hotel is located few blocks away from the Lenox mall and Phipps Plaza which is really convenient for shopping. There is amazing restaurants within few blocks from the hotel. You have the option to walk and drive, but why not tip the driver few bucks and get a ride from the hotel? I think the first one we ever rode was a lincoln navi, and now it was an escalade. None the less, their service is definitely the best.

The nightly parking is 20, valet is 30 per day.

I love their bathroom. It's so spacious, though I think the shower can use little more water pressure. The tub... IS AMAZING.

The bar is conveniently located on the ground level, there are lots of comfy seats in the lobby/foyer area for drinks. MUST get their olives... It's sooo delish. They used to have 3 tier trys of olives, mixed nuts and potato chips, though we PRACTICALLY begged our bartender for some olives TWICE. I'd give 4 stars because of the horrible service at the bar, but that's not fair to the hotel.....

Anyways, I have few more upcoming stays at the hotel and I always look forward to their comfy bed and their amazingly delicious green tea's in the room.

16/10/10 | Link | Rating: 5.0
36. Sheena P.
This hotel is great and in a perfect location. I have stayed here a couple of times and it is worth it. The most recent time I was able to get a room at $80 a night through priceline's name your own price (random weekday night). If you are planning ahead and have change to spare try to get a room one of the executive level floors-- gives you access to the the lounge+food on the 21st floor which is super comfy-- the food/hor dourves aren't too bad (complementary-- so who would complain). Bathrooms in ALL of the rooms are amazing and spacious. Walk in showers and 100% modern. If you drive and plan to park here over night, the parking is pricey, which sucks, but I don't believe there is a luxury hotel in the area that doesn't have this issue. another down side is that you have to pay for wifi

23/08/12 | Link | Rating: 4.0
37. B H.
For a 5-Star hotel, I was underwhelmed.

My husband and I recently stayed for one evening while celebrating our anniversary. We stayed in a Deluxe, King, Non-Smoking room. It was a nice hotel, but we had high expectations and it fell short of the luxury mark.

Positives:
Convenient location
Luxurious lobby/decor in common areas--traditional (not the right hotel if you want a modern feel)
Comfortable bed

Negatives:
Mediocre view from our room (be sure to request a street/city view when booking)

No one offered to carry our bags to our room. My husband was carrying our two carry-on size bags along with our hanging bag. Not heavy, but clearly awkward. The valet who helped us unload our car did not offer to signal a bellhop and when we checked in at the desk we were just told our room number and directed to the elevators across the large lobby. Of course we could have requested assistance, but there were several bellhops in both the valet area and the lobby who appeared to be available and didn't readily act on the opportunity to provide service.

The light bulb was out in one of our lamps in the room and there were faint black marks pressed into our white sheets (not terrible but not what you would expect from a hotel supposedly of this caliber). Although the bathrooms were very nice, the toilets are VERY loud when they flush (not a huge inconvenience, just an observation, clearly not efficiency models).

We had requested an ice bucket and two champagne glasses to be waiting in our room to chill a bottle we brought along with us from our wedding. They were there, along with a small tray of chocolate covered strawberries (delicious!) but there was also a bottle of Proseco already in the bucket...we stopped the concierge desk on our way to dinner to request an additional bucket because we couldn't fit both bottles in, and decided to inquire if the Proseco was complementary and he said he didn't know??? Hmm, just a bit odd...we would have appreciated the gesture if it was complementary, but since we aren't big drinkers we didn't want to pay an exorbitant price for something we didn't order. SO, if it was a gesture from the hotel, it was wasted because we opted not to drink it. No real harm done, but any confusion could have been eliminated if the front desk had mentioned/clarified the option of including the wine when we originally called ahead to make the request..

FYI, the complementary shuttle stops running at 8pm. They dropped us off for our dinner reservations (at Prime at Lenox Mall) and the driver apologetically informed us when we were exiting the shuttle that we would have to take a taxi back. Surprise! Ok :( We expressed our concern, asking if he had a card or number for a local taxi service, but the driver assured us there would be plenty of taxis available when we were finished--pointing out an area of the parking lot where several were parked. Because we assumed he was familiar with the area and would want to ensure a smooth experience for patrons of the hotel, we took his word for it. Umm...no. When we left the restaurant at 9:30 there were no longer any taxis in the parking lot and the restaurant was closed so we couldnt re-enter. We ended up walking (inconvenient in high heels and muggy weather in the dark) to the nearby Westin where they were happy to procur a taxi for us.

This was the highest star-rated hotel in the immediate area, which is why we booked it. The reasonable rate through hotels.com was great, but we would have paid more for a truly luxurious experience.

04/09/13 | Link | Rating: 3.0
38. Teresa L.
$30 for valet parking!!!!  $20 for self parking!!!  The room was okay, but nothing spectacular.  The bathroom was pretty nice, especially the bathtub and separate shower.  The French restaurant is BEAUTIFUL, but the food is horrible and over priced.  I just don't get the real appeal of this hotel.

24/12/10 | Link | Rating: 3.0
39. Alayne H.
Stayed here for five nights for a company meeting and never experienced anything but superior customer service.  The decor of this property is elegant with the use of black and brown tones.  Great layout of meeting rooms with a beautiful courtyard in the center.  We had buffet breakfasts and lunches each day and the food was excellent.

My sleeping room was a decent size and the comfort of the bed was superb.   Awesome bathroom with a deep contoured tub perfect for destressing after a long day.  

This property exudes first-class.

21/03/09 | Link | Rating: 5.0
40. Lucy W.
Review of the spa: i visited the spa on a random weekend, which included access to the pool.  The reception was a little cold...handing me slippers that didn't match and gesturing to the back for the locker room, which was tiny, without a lot of amenities other than a locker, as it was accessible to anyone at the pool.  The pool is small...there were no lounge chairs available on my first go-around, forcing me to leave my pool bag and robe back in the locker room, and swim around and sit at the edge of the pool until a chair opened up.  The tall hotel tower ended up shading the pool for most of the afternoon, completely blocking out the sun and making it quite chilly and breezy.  The pool was loud and crowded with kids and vacationers...the noise, the locker room set-up, and an umbrella incident didn't exactly lend itself to be the most relaxing, but luckily, the spa service outcome was good..dewy fresh post-facial skin.  It did take a bit to figure out where the waiting lounge was...wish there was a sign, or staff around to point me in the right direction.  Generally, I liked the hotel, but would pass on the spa and pool next time.

28/05/12 | Link | Rating: 3.0
41. Dave F.
I normally stay in the JW Marriott, but mixed it up and tried the Intercontinental. Wow! This is a beautiful hotel, even nicer than the JW!

I tried the restaurant for breakfast and the lobby bar where I received excellent service. The bed was comfortable and this made up for the fact that I lost 3 time zones traveling West to East.

I'd recommend this hotel for both business and leisure travel. It was rated 4.5 stars on Expedia or Google, but seemed as nice as a 5 star hotel.

21/11/09 | Link | Rating: 5.0
42. Chad H.
I like it here. Used to stay here a lot and recently returned. Nice, classy, comfortable.

25/11/12 | Link | Rating: 4.0
43. Cathy B.
I recently stayed at this ICHotel while traveling on business in Atlanta. My company threw an event at the hotel, so I was able to see the conference rooms as well as the sleeping accommodations. Let me just say that the staff here is best-in-class. They were all over making sure our event and stay was top of the line.

The hotel is very clean throughout, and my room was quite nice with a decent view. The in-house catering was above par for feeding so many people. And the check-in desk employees and bellhop were very attentive and friendly throughout the entire stay. There are also a ton of restaurants and shops within walking distance if you have the time or inclination to venture out.

The only nitpick is that they are remodeling in the lobby, so the restaurant and bar area are a bit of a mess. But that's obviously temporary and nothing to hinder you from staying at the hotel. If you're headed to Atlanta and need to be in the Buckhead area, this Intercontinental is where you should stay.

12/10/11 | Link | Rating: 4.0
44. Tom B.
Can you say Stay-caytion? Yep and Mid week at that. I love this hotel. I have stayed here many many times. Most recently may have been the best time of all. Drinks at the bar, more on that later. Dinner, although we did not eat at Southern Art. Clinton who runs the car service sledded us all over town in the Escalade and took me to my morning meeting as well. NICE!!. . I love the bar! Not only does the head mixologist Arieanne, she created the menu, rock!! Everything on the drink menu looks or is amazing. Great patio for hanging out on a nice summer evening after dinner. Did not understand where the pool furniture was, that was odd. Great hotel, great service and you can find me at the bar with all my friends about once a week, stop in and say hi and ill by you a Moscow mule!

11/06/12 | Link | Rating: 5.0
45. Stephanie V.
Very nice .. Only thing was that when u use the hot water there's a loud chugging noice that will scare the sh*t outta u when u first hear it

19/04/13 | Link | Rating: 5.0
46. Rochelle P.
Luxury, Comfort, Clean. -YELPA!

This hotel was awesome! As soon as we arrived we greeted by our names. The staff is very attentive and accommodating. My room was located on the 18th floor with a beautiful view of Atlanta. The rooms are very spacious, tastefully decorated in classic contemporary design. The turn-down service was superb and the comfort of their beds kept me as quite as a bear on a winter day! Their mac & cheese from the room service menu is to die for! I felt at very much at home.

16/03/12 | Link | Rating: 5.0
47. Emran A.
I was very pleased with the excellent customer service here at the InterContinental. The Check in and Check Out process was quick and painless. I walked in to the hotel to check in fairly late in the evening and the kind associate was able to get my room key and all the necessary information within a minute or two. No lengthy documents to sign or drawn out check in procedure everything was really easy.

This was a very special night for me and the InterContinental was great in making it so with a great Concierge service that took care of every need I had and made it so.
The rooms were well equipped and really comfortable and room service was promptly delivered and reasonably priced but the food was ok not great.

I thoroughly enjoyed my time here. The only down side that I noticed was that the check out time was a little early at 12 which wasn't really a big deal and the parking price was astronomically expensive. The room was reasonably priced and everyone was very friendly. I would recommend this hotel but be ready to pull out the old wallet when you need to park your car.

09/04/12 | Link | Rating: 4.0
48. Charles B.
First, let me preface this review by saying that the Intercontinental Buckhead is in an outstanding location, is a newer (less than 8 years) property and the staff seem to be competent and extremely helpful.

That being said I have a few issues with what could be a superb hotel. Firstly, the prices for the rooms are outrageous for no better than they are. I had booked a $179.00 Friday and Saturday night rate, which I would consider very good for this location and property. Unfortunately, my work schedule changed and I had to add a Thursday night to my plans. Well, the rate jumped up to $399 for the Thursday night!! I thought it was quite ridiculous (this is Atlanta folks, not NYC!) but in the essence of not being inconvenienced in changing hotels I reluctantly accepted it. I am also a Platinum Priority Club member although I have changed allegiance to the Hilton and Starwoods chains and only reluctantly stay at Priority Club Properties - even their high end ones -  and there were no discounts available, etc. I completely understand the difference in rates versus nights of the week but this rate (for a non club floor) seemed to be incredibly outrageous! This hotel also nickles and dimes you for everything. Parking is $18.00 for self service - I believe $30 for valet. Internet is also an additional $11.95 per day.

It really got my ire when I saw other reviewers on Flyertalk commenting how they had used PriceLine to book similar rooms for $79.00! I feel this is a complete slap in the face! That Priceliners are bidding and receiving the same room that I paid $399 a night for is absurdity! That speaks volumes about this hotel and how it must not be doing very well financially. I think it is great that Priceliners can get such a bargain but I feel slighted that at the very least I could have received a similar room for somewhere under $399 - especially since I pay full fares and stay in 80+hotel nights a year.

I stayed on the 18th floor and will say that the entrance to the hotel, the lobby, the elevator area and other common areas are extremely nice. The staff seemed pleasant enough and while not overwhelmingly friendly I have no issue with them. The standard rooms are adequately sized with nice views of Buckhead. The bathrooms are the cornerstone of this location and have a nice shower and a separate soaking tub with nice tile floors. Overall, this would be a great room for $149 a night - even up to $199 a night - for $399 it was a complete rip off.

Also, for a property to charge and aspire to be a luxury hotel the room furnishings, its fixtures and bathroom amenities were sub par. The bedding, while nice, was not luxury at all - as promised by hotel literature. The furniture was showing a bit of wear and tear and to make matters worse there was a shower cap over the room's smoke detector. Who knows how long that was even up there? The bathroom fixtures were adequate but nothing opulent and the selection of toiletries was poor. It just seems that the attention to detail is poor to non existent in this hotel.

The inattention to detail at an Intercontinental Hotel was dismaying. On the 18th floor I noticed areas of carpeting that appeared dingy and small pieces of refuse along the baseboards that you would think would be swept everyday but ending up being there for the entirety of my 3 day stay. Also, the very nice doors to the rooms were noticeably scuffed from luggage along the bottom and some were really bad. You would think that someone would touch up these doors routinely and keep the carpet fresh.

I had previously stayed at this location years ago in February of 2007 right after it first opened and found it to be reasonably priced, very nice and clean. In the over five years since my last stay it seems that it has gone downhill. For some reason the attention to detail, which is what constitutes a 4 star hotel from others is lacking. As I stated previously, this hotel's prices are ridiculous. In my opinion this rooms would be great at $149-$199 a night. At $399 it was a complete rip off.

02/01/13 | Link | Rating: 1.0
49. gwen w.
Really  great service and as comfortable a bed as I've ever slept in , in a hotel. Love the Bourbon bar. It even carries Georgia  Vixen vodka! Although the food is very good, it is  witih walking distance to really good restaurants

26/01/14 | Link | Rating: 5.0
50. Beck H.
BED BUGS!  TERRIBLE customer service!  This is long -- but you should know all of it before considering this hotel:

I reserved 2 rooms for 2 nights for the Intercontinental Hotel in Buckhead... I was in town to attend my own bridal shower...and to celebrate a bachelorette weekend with my friends and family who all flew in from different parts of the country to attend.  I chose the Intercontinental because I've been a platinum priority club member with the Holiday Inn Brand of hotels for several years.  I am pathetically loyal to this chain of hotels, whether it be traveling for work or pleasure.  Of course, considering how special this weekend was supposed to be, I expected 5 star service.  That is NOT even close to what my guests and I received.

My future mother-in-law and her friend (both women in their 60's) checked in without issue.  When I checked in, I was taken to a room with 1 king bed when I reserved a room with 2 double beds months in advance.  For 45 minutes, I stood in the room with the bellhop talking to reservations trying to get the correct room. I was told the hotel was sold out and there was nothing they could do.  Finally -- an hour later -- they found a room and admitted that because I reserved a room with 2 beds, they have to honor that.  Great.  A bit of a hassle that took an hour out of our day, but settled.

Later that night, when my future mother-in-law and her friend turned down the sheets to go to bed, 1 of the beds in their room had bed bugs.  My friend and I took pictures and video of the problem.  The manager and security guard of the hotel finally came to check on the situation 45 minutes AFTER they were notified of the problem!  The security guard commented upon inspection, "that's disgusting" ... and refused to get too close.  The only thing the hotel could do was move the ladies to a room with 1 king bed, promising a roll-away to be delivered momentarily.  So they proceeded to RE-pack their suitcases, now totally freaked out because of the bedbugs, which as you know, can spread like wildfire to everything.  

It took an hour and a half for them to finally get a rollaway bed to their new room. It is now 11:30pm.  The rollaway was awful (we're talking about nearly 70 year old women with bad backs).  The had no other choice but to share the 1 King bed, which was awkward.

The next morning -- The daytime manager insisted they had tested the "bedbugs" and that it was actually "Lent."  Unbelievable.  I am a news reporter, as is my friend who saw the bugs, and we've done enough stories on bedbugs to know the difference.  It was insulting.  

The manager agreed to comp the first night of their stay...but only after a half hour of back and forth....with him insisting quite sternly it was "lent."

Meantime -- back in MY room -- I returned from my Saturday afternoon bridal shower to a room that hadn't been sufficiently cleaned.  Only 1 of the 2 beds had even been made!!  There were shards of glass on the bathroom floor from the coffee pot that broke in the middle of the night.  The towels weren't replaced and the trash was full.  

All in All... I am embarrassed that out of all the lovely 5 star hotels in Buckhead, I chose this one because I thought as a platinum, loyal member of priority club, I would be taken care of.  Quite the opposite.  The customer service was atrocious. This weekend was the first time my parents met my future mother-in-law and the least thing she (and I, for that matter), should have had to deal with was a 5 star hotel with rude service managers and BED BUGS!  

I have NEVER had a worse hotel stay in all my life...dealing with a very unprofessional staff.  I could not be more disappointed.  To pay all that money, including parking and wifi, etc.... and to be treated that way.... with no concern for 2 older women and myself on what was supposed to be a very special weekend -- is just baffling.
***Had the staff just taken care of the matter without basically calling my friends and family liars while rolling their eyes...I would never have even written a negative word.  I understand bed bugs are a problem at any hotel.  But own up to it, resolve it with the customer, and move on professionally.  

After 7 years as a platinum IHG/Priority Club member -- I will be switching my loyalties elsewhere.

28/07/13 | Link | Rating: 1.0
51. Paul K.
This is a very nice hotel in the Buckhead area.  Rooms are very nice and comfortable.  The location is close to very good shopping and near the metro.  There is only one down side is the cost of valet parking $32.00 per day.  They have a very nice selection of bourbons in their bar area.  The concierge was extremely helpful and provided very good recommendations.

28/05/13 | Link | Rating: 4.0
52. Timothy H.
I had the pleasure of staying at this hotel during a recent visit to Atlanta and I have to say, I'm in love.

The staff members were all very professional and nice, very polished.  The ambiance of this hotel is absolutely wonderful.  The room that I was given was very comfortable and very clean, and offered a nice view of Peachtree Road from the 8th floor.

The hotel is within walking distance of Lenox Mall and Phipps Plaza; in fact on a nice Atlanta day you can leave your car in the garage and walk up to the malls to do some shopping.

The parking at this particular hotel is ok.  You get a special keycard at the front desk which allows for in-and-out access.  Self-parking in the garage starts at level A; don't park on the upper most level or you'll be very sorry!!!

I'm not sure if the hotel offered paid or free Wi-fi; I used my own Aircard for internet access, but I'm sure a hotel like this will offer internet access for an arm and a leg.

When I return to Atlanta, I will most definitely stay at this hotel.

20/05/11 | Link | Rating: 4.0
53. Leigh M.
Bourbon bar great. Valet was awful. Waited forever for our car. Literally in slow motion as if they could care less. Made us late for a surprise party we were going to.

06/09/13 | Link | Rating: 2.0
54. Jaky J.
I stay here for business. Not much to say except this is one of best hotels in Atlanta/Buckhead. Rooms are comfortable, the breakfast/lunch options in the restaurant are really good (especially the breakfast buffet option), the service is prompt and they cater to your needs. Definitely a place to stay if you are in the Buckhead area.

04/08/13 | Link | Rating: 4.0
55. Scott K.
On my 5 day trip to Atlanta my stayed 2 nights at the Intercontinental.

I came to Atlanta because I might be relocating for a job and I wanted to see if the city might be a good fit.  The front desk staff were amazing in guiding me in the city and making suggestions where to go.  They were very truthful and informative.  

My room was a standard king suite with an amazing bathroom.  I do not usually take baths but I could not help soak in that big tub.  Shower was just as good.

So quiet and peaceful!  I had stayed the first 3 nights in Atlanta at the W. just down the street from the Intercontinental but wished I had stayed here for my whole trip. The W. was very noisy.  Check out my yelp review.

When I come back for my job interviews, I will be at  the Intercontinental where I know I will get the best rest and be at the top of my game.

19/09/13 | Link | Rating: 5.0
56. Victoria L.
This was, by far, one of the best hotels I've been to in order to attend a conference.

As a girl who loves her heels, I love it when I can easily find my way around a conference hotel and when it is not MILES between the guest rooms and banquet halls. Intercontinental delivered.

I took off one star because when we checked in, our rooms were not yet available. And even though I was the first in my party to put my name in to be called when there were rooms available, I was the last one in my party called for a room. Not a big deal, just slightly annoying. Also, it took 2 calls to get the room serviced on Saturday afternoon.

The rooms are spectacular and well-appointed. Any hotel that has huge soaking tubs in every room is a hotel I would live in. Room service was expensive (par for the course) but very good.

There isn't a whole lot to walk to in the neighborhood, but honestly, you don't have to go very far to have a good time - both the restaurant and the bar in the hotel are fantastic.

If you are looking for a luxurious place to hold a conference, event, or just for a weekend getaway, this place is fantastic.

10/05/12 | Link | Rating: 4.0
57. Steve M.
I stayed at this hotel while on business in Atlanta. The location is very convenient and the hotel and it's service and amenities were top notch. Every employee from the front desk to others you saw performing tasks throughout the hotel were ultra-courteous and always had a ready smile for you.

The room was pretty well laid out and the bed was super comfortable. I was on the 12th floor which is about mid-way to the top and my view was fantastic with Stone Mountain in the center of it.

The burbon bar was very nice and the food I had for breakfast in the hotel was good. My favorite was the collard greens of all things.

I was especially floored by the charcuterie (sausage/ham/cured meats) counter (like the ones you see all over Paris) in the side restaurant area where they had a large selection of hanging cured hams and a fantastic assortment of cured meats like sausages, pepperonis, salamis, and the like. Too bad I never saw it open or manned during my stay as I would have loved to have sampled some of their selection.

09/11/11 | Link | Rating: 5.0
58. Marie D.
In the past, when visiting in Atlanta I have stayed at both Ritz Carlton hotels and the St. Regis but I have to say for a lot less money I was very impressed with the service at the Intercontinental, especially the doormen and the valet parkers, very friendly , helpful and welcoming.  Also, the beds are very comfortable and the location is great.

19/09/13 | Link | Rating: 5.0
59. Matt N.
I checked into the Intercontinental for one night and had a great experience! The service was top notch and always available to guide and help out when I needed them. The rooms were great, and there was an outdoor pool area, which I wasn't sure about, but it was one of the best outdoor pools I've seen! Located in a perfect location within waking distance of tons of places. Very affordable for the quality of hotel as well. Overall great stay, would definitely return!

26/03/14 | Link | Rating: 5.0
60. Kim P.
BEST HOTEL IN THE SOUTHEAST!!

best in class, service, amenities, environment, atmosphere, clientele, employees. you name it!

absolutely BEST!

08/10/11 | Link | Rating: 5.0
61. John K.
This was an excellent experience from beginning to end. I stayed at the hotel for a conference. Hands down the most comfortable bed and pillows I have ever slept in. The garden tub was a godsend. I filled it and relaxed in it every evening. The location is very good: Marta is barely a block away, and several very good restaurants in the area. The hotel staff was extremely accomodating. Very pleased overall, great experience.

26/10/13 | Link | Rating: 4.0
62. Gabi M.
I try to visit Atlanta every year or two.  I lived there for 8+ years prior to moving to AZ and it will always hold a special place in my heart.  This past weekend was an extra special one as I went in with another friend, spent two nights at the InterContinental, and celebrated Mothers Day with some of my best friends in the world.

I'm a huge InterContinental fan and a priority club member of IHG, so it was a treat to be a guest at this ATL hotspot.  We had a very pleasant experience and I wouldn't hesitate to stay here again.  Below are the highlights (and lowlights) of our stay:

*prime location in the heart of Buckhead and walking distance from malls, restaurants, etc...
*welcoming and friendly staff
*clean rooms and main areas
*nice pool area for lounging
*comfy beds, quality sheets
*adequate shower with heat and pressure + the expected luxury bathroom amenities

-Valet parking is $30 a day and can get frustrating when it's busy (we had to wait several times for our car to be brought around and got stuck in a few traffic jams coming in)
-The way the pool sits, there is morning sun but it hides behind the building at around 1:30pm, so not much sun tanning for us
-Not great service or selection at the pool bar

***I didn't take advantage of the fitness room or spa (we did workouts elsewhere), but I heard great things about both!

Bottom line: an excellent hotel choice for your Atlanta visit, but it won't blow you away like some of the other IHG properties.

10/05/11 | Link | Rating: 4.0
63. Kevin V.
What a beautiful hotel, but not a lot of restaurants around it.  If you are going to stay here, expect to pay top dollar, especially for room service.  Luckily, I have a corporate rate and paid less than I would a Holiday Inn.  The service is top notch, and the rooms are spacious and beautiful.  Very close to MARTA, 400 and 85 - so it is easy to get anywhere.

09/09/13 | Link | Rating: 4.0
64. Tammi D.
Stayed here last night after attending a holiday party at the hotel. They did a great job hosting this, with a large variety of foods, band, and open bar.  The hotel rooms are nice, modern, and I gotta tell you the soap there rocks!  It's one of the best soaps I've ever used.  The lobby is very nice, and very lively on the weekends.  They make a good martini, and service is good.  I'd definitely stay here again.

16/12/12 | Link | Rating: 4.0
65. Vonda D.
I had a nice little stay-cation a few days ago at the Intercontinental. The entire staff was very friendly. The common areas were very clean and nicely decorated. The bed and pillows are two things that I miss. I wish I could have taken them with me when I left. The food here was great. I had salmon for dinner and eggs, grits and bacon for breakfast the next morning. I sampled my bf's food and his was tasty as well. If I ever need a place to stay in town, I will highly consider the Intercontinental.

02/01/13 | Link | Rating: 5.0
66. Krystal F.
I've stayed at many 5 star hotels all over the world. Intercontinental Buckhead was very nice hotel. Not sure if it was worth the money.  Its was my first time visiting Atlanta as an adult. I decided to come here to recharge and relax by myself. I chose it because of the area and close proximity to the MARTA( Train) and stores. The subway is like 2 blocks away. Mall is walking distance too. Pleasant places to eat on the strip or nearby. I feel in love with Atlanta during this trip.

I landed and took the train into Buckhead from the airport in a breeze, No Problems. Train is a little slow for me but who cares. It's $2.

Upon arrival, everyone introduced themselves, that Southern Hospitality, made me smile and feel very comfortable. They greeted me warmly every time I left and came back. Very safe hotel.

Please know that the hotel holds $100 at check-in for incidentals like room service, minibar etc.

The rooms are ok, bathroom is all that. Tub is nice and big. Take a bath. Showers are ok. Water pressure is key. Love the ginseng and macadamia soap they have. Smells heavenly.

Bed is super, duper comfortable great sleep.

Room comes stocked with a mini-fridge. There is a warning, if you remove something from it after 20 secs, yes seconds, it will be charged to your room. My fridge would not open so I guess it was a sign from God.

P.S. Go to the local CVS like 5 blocks away and buy your own goodies, hell of  alot cheaper. I had room service one night. Food was ok, nothing to write home about for the cost. For the remainder of my stay, I ate out.

If you don't mind the cost, here on business or traveling alone, this is the place, close proximity to metro, swanky and close by stores and restaurants. The air of the clientele was a bit snobbish though. More business, less recreational.

17/08/12 | Link | Rating: 3.0
67. LaTonaya B.
The Spa(massage) was FIRST class, ask for Greg, he's wonderful. I'd definitely go to the Spa ONLY again but not stay in the hotel.The valet, room service & the private club lounge are EXCELLENT.Definitely recommend you upgrade & take advantage of the private club lounge.The hotel was beautiful, very comfortable & quite,but the atmosphere is kind of business,old folks vibe.I am rating the hotel a 2 star because the front desk customer service was unacceptable. I checked in on a Thursday & discovered my safe was not working  so I immediately called downstairs in which I was told someone would be right up to fix it, well I fell asleep waiting, no one ever showed. So I called again Friday & no one still showed up.I had events to attend all day & into the late evening so I put the "do not disturb" sign on the door so no one would enter. I hid my personal belongings hoping they'd be safe while I was gone & they were.Then on Sunday,4 days after checking in my room had still not been cleaned (due to the sign being posted on the door) & the safe still was not fixed.I realized that I needed to stay another night and the room itself was very comfortable & quite & I figured I'd just continue my routine of tossing the dirty towels ect...in the housecleaning cart & swiping new clean items for the room.When I called down to extend my stay, I was told I'd have to come downstairs to the front desk, which I did. The gentleman at the front desk asked how my stay was, in which I replied,it could be better,I have not had my room cleaned since I checked in on Thursday due to my safe not working & I have reported it twice.I was thinking...maybe they would comp my parking or my massage at the spa, or offer to move me to a different room or something, but his response was we can send someone up to take care of it .My response was NO, I'm getting ready to leave the hotel, so he replied, call us when you come back in. HAHAHA! REALLY! I was so frustrated, disappointed & insulted, because I had already called twice & got no response, at this point I was over it. Are you kidding me.I figured I'd express myself on YELP,ect... to let others know about my experience.I have no plans to stay at the InterContinental again.Nice hotel but terrible customer service from the front desk staff.I will stay at the Mandrian, W, or Ritz Carlton next time because it's the same cost.Most likely I will stay in Midtown Atlanta when I come back again. They seemed to have a younger urban crowd, people seemed friendlier & the networking seemed better.

17/05/14 | Link | Rating: 2.0
68. Des D.
Nice looking hotel and friendly staff, but then that is what you expect.  I am a Marriott snob so I get treated well on their properties and obviously know how my bread is buttered.

Why 2 STARS -
1.  Phones and internet didn't work in the room when I arrived, so I had to leave and go to a friend's office to work.
2.  Call for room service and they told me that it would be over an hour for food.  So again I left, to get food elsewhere.
3.  I still have this crappy Intercontinental tool bar stuck on my computer after signing on.
4.  Internet is $20 per day, but then this is a peeve I have with most hotels STOP NICKEL and DIMING!

09/11/11 | Link | Rating: 2.0
69. Steven S.
Beautiful hotel; high quality facility in Buckhead.  Everyone was very friendly & helpful with my questions about Buckhead.  A great feature is the shuttle that drives guests within a few miles of the hotel; this is ideal for shopping & dining.

The rooms were clean & modern with a huge LED TV.  The bathroom is over sized & clean (as I am finding all bathrooms in the south are).  We did not try any of the food but it looked/smelled delicious from a far.  The spa area looked nice (did not use) but the gym was a little small.  They also only have an outdoor pool, so that was a bit of a let down, as it was closed for the season.

A great place to stay in Buckhead & I would recommend.  Be careful of the rates; if this hotel is busy, your rate will push 350+ per night.

24/01/13 | Link | Rating: 4.0
70. Gary A.
To splurge for a night on the town in Buckhead, my wife and thought we should try one of the ritzier hotels in the area.  We had a wonderful stay at the InterContinental.

Our room was very comfortable and quite, although it was a little smaller than we had hoped.  That was no big deal really, as the bed was top-notch -- which was important after our super fun late night!  The night started at the Bourbon Bar near the lobby.  The bartenders were at the top of the game.  My wife had a few mixed drinks while I delved into the top-shelf bourbons - maybe one too many, but I would do it again the same way!  The bar, restaurant, and lobby area maintains a very classy feel.  We were dressed to the nines and most everyone else was too.  

The InterContinental offers a chauffeur to anyplace within a couple of miles.  We took taxis as we didn't know exactly what nightlife was going to end up on our agenda.  There are so many convenient choices as the hotel is in a great location.  It was an expensive stay.  However, we planned for it and new it going in.  It's a great 'special night' hotel!

13/02/13 | Link | Rating: 5.0
71. Meghan G.
Stayed here for a conference, so I wasn't paying for the rooms. Had a deluxe king and enjoyed a nice view of downtown, had a shower stall and a soaking tub. Decor was very november and updated.

Room service - the servers were wonderful, prompt and friendly. However the food was very salty and for as much as I heard about Art Smith I was not impressed.

Service overall would have gotten 5 stars. Everyone went above and beyond to accommodate every request. Concierge helped me find a great running area, bellhop knew me by the end of the stay, house men were attentive. I would be happy to return, but I will eat elsewhere.

05/02/13 | Link | Rating: 4.0
72. leslie m.
The hotel itself was very clean and the staff was lovely. But the real rave is for the spa , which is clean, peaceful and well priced. Special shout out to Crystal who is a really gifted, intuitive masseuse. Made my week!

20/07/14 | Link | Rating: 5.0
73. Zac M.
I would most definitely stay here when I come back to ATL.

I, like many others, got the good deal on Priceline (~$70/night) for a weekend. I was very impressed with the facilities. The deluxe King room was very nice and everyone working at the hotel was extremely helpful and friendly. I also ate at the restaurant on site and had some champagne...great service and the food including appetizer (I don't usually like pickled things) was excellent. I did not think it was too pricey.

Overall: 5 Stars for everything!

What's up with the toll road on Lenox Ave. though?

02/02/13 | Link | Rating: 5.0
74. J B.
Another great weekend at the ICH Atlanta -Buckhead. The hotel is a convenient walk to MARTA, shopping, dining and a night out.  The ICH also has a livery service To nearby establishments. We typically stay Club Level which includes a Club Lounge with continental breakfast, snacks during the day, heavy appetizers in the evening and liquid refreshments all day. The extra charge for Club Level balances out when leveraging the lounge benefits. This is the nicest club / executive amenity I have ever experienced.

The rooms are Vegas style with large bathrooms that include a shower and large soaking tub. The beds are very comfortable. I have stayed in both Club Level and Standard rooms. They both provide consistent room amenities. The only difference is the Club Level offers access to the Club Lounge.

Keep in mind that there is a charge for parking. There is valet parking and self parking. The self parking entrance is just behind and underneath the hotel. It is very easy to get a spot close to the elevator entering the hotel. ICH will give you a parking access card at check in.

I recommend the ICH when staying in this area of Atlanta.  It is traveling like a rock star!

18/08/13 | Link | Rating: 4.0
75. Shradha A.
The location was good, the service was great! The suites were somewhat unimpressive but the courtyard was good and everything went smooth with our stay!

I did find it a little obnoxious that they wanted to charge for an extra hour on one room when we had 8 rooms booked for 3 nights each..

22/07/12 | Link | Rating: 3.0
76. David K.
I just realized I seem to be going to a lot of hotels around Atlanta lately. Did I mention they're all within minutes from my house... where I have my own bed??

This was definitely one of the nicer ones and definitely built to be fabulous. Everything about the design is upscale and luxurious. The lobby is massive. The hallways are pristine. The rooms are large and a bathroom like something you'd see inside a custom built home.

Our room was on the corner and had an incredible view from the 16th floor. It was almost like a one bedroom apartment... minus the kitchen, of course. The bedroom and "living room" are separated by the bathroom (I'm not sure if all of the rooms are like that). If you're planning a hotel party this is where to come. Not only is the room big enough for you plus several of your closest friends, but the place is solid and you won't disturb anyone.

#Yelp365 - 7/365

07/01/11 | Link | Rating: 5.0
77. Bruno S.
I am a priority club member of IHG Hotels.  I earned a free night and decided to redeem it for a trip to Atlanta and booked a executive level room with this hotel.

We traveled with our three children (including a baby) and all aspects of this hotel are family friendly.

The location of the hotel is very convenient and within walking distance from the Lenox Mall, Phipps Plaza, and great restaurants including Ruth's Chris Steakhouse (across the street), Maggiano's (down the block), Mortons The Steakhouse, and Fogo de Chao (best Brazilian Steakhouse/Churrascaria around).

The hotel itself is pristine.  The customer service was excellent, they really made us feel welcome and satisfied as guests.  They offered me an upgrade to executive level for $60 which I opted for since I was checking in early at 1100 am.  

The executive level gives you complete access to the Lounge on the 21st floor which by itself is worth the stay.  It includes free continental breakfast, lunch, o'dourves, dessert, and free beverages including wine, beer, water, soda, throughout the day!  The breakfast and lunch were extraordinary and the environment is so relaxed.  The staff there make you feel so "at home" and it feels "executive" lol but friendly at the same time.  

The room was great! We stayed on the 19th floor with a skyline view of the city! The size of the room was adequate.  We opted for the double beds since we had the kids with.  The bathroom was the distinguishing feature of the room with a beautiful and spacious garden tub and separate glass shower (water pressure amazing).  

The room was clean and the sheets were very comfy.  Their service was prompt even with setting up our crib upon arrival.  THey have luxury bath robes and slippers for relaxation, it was very nice.

There was always parking available close to elevator access.  It costs $20 per day to park there and if you opt for Valet then its $30 a day plus tips.  We opted to park ourselves, and we were given a garage access key it was very convenient.

The hotel fitness room is 24 hours and by far the best I've seen for a hotel.  Their pool is very nice (although its too cold now) it also features a hot tub and a Spa on the 2nd floor.

Buckhead is supposed to be the best area in Atlanta.  I heard you can get better  rates for this hotel on priceline.com around $144 because normal price for the room we stayed was close to $289 (but we stayed free).  

If you are going to Atlanta I definitely recommend this hotel!

09/01/11 | Link | Rating: 5.0
78. Kyra M.
Stayed here for my husband's conference and I am in love!

Parking can be pricey but the deck is covered and appears to be secure.

The hotel is gorgeous and the service is stellar!  Everything is clean too.

The bed is comfy and the bathrooms are gorgeous and romantic!

I would stay here again and again!

10/06/12 | Link | Rating: 4.0
79. Austin G.
Recently stayed at the Intercontinental in October 2013.  I wanted to go to the Ritz, but I thought I would give another 5 star hotel a try.  This place has EXCEEDED my expectations by the great service and all of the amenities that are offered. The parking garage has its own hook road for easy entry/exit and the location is prime for shopping and dining.  Room service was great and checking out was made simple by one of the hotel managers.  Already scheduled to come back in February 2014.  Doesn't hurt to also have one of the most competitive 5 star hotel prices Atlanta has to offer.

19/12/13 | Link | Rating: 5.0
80. Jamie R.
We stayed here for a part business/girls weekend in March.

The good:
The rooms are immaculate and have large whirlpool tubs with stand up showers, fluffy feather beds and city scape views. The toiletries were not impressive but did smell nice. The abundance of towels and glassware was fantastic. The lobby and lounge area are great for working, socializing or snacking/sipping. We had a great day in the spa with luxurious massages.
The best part though were the bell & valet staff! Vincent brought our bags to the room and gave us all the dirt on great lounges, food and music in the area. Mr. Alamas (sp?) from Ethiopia was so incredibly helpful getting us directions and assistance to While Foods. He went out of his way to help! Likewise the lead bellman is professionalism personified. What great additions to our stay!

The Bad:
Honestly, not much. The price is competitive and the value is high. The only issue I had was how many music stations are piped into the lobby. Jazz from bourbon bar, ambient from the lobby and standards from the restaurant... All at once. Other than that, it was great! I would stay here again.

16/03/14 | Link | Rating: 5.0
81. Kyle G.
As good as it gets!

Beautiful building conveniently located in downtown Buckhead. As expected from a 5-star hotel, they offered impeccable service, very comfortable rooms, and a great bar/restaurant in the lobby.

I highly suggest!

24/01/14 | Link | Rating: 5.0
82. Brent H.
The Intercontinental is a fantastic hotel that is within walking distance of most of the best restaurants and shops in Buckhead.  It's luxury without all of the pretension that you find at some other high end hotels.  The service is impeccable, the amenities are top-notch, and the always popular Bourbon Bar and Southern Art restaurant are located in the lobby.  You can get a delicious sampling of charcuterie from the "ham bar" and a carefully crafted cocktail (alliteration!) without stepping foot outside the building.  What's not to love?

I've spent a fair amount of time at the Intercontinental for both business and personal reasons.  They have a fairly expansive space for meetings and events so it's a popular place for small-to-mid-sized conferences.  I love attending conferences and meetings her because I always know I'll be comfortable and the food/snacks they put out will be excellent.

This is also my hotel of choice for "staycations" when I want to escape suburbia with my wife for a couple of days but don't want to travel.  They always treat us right, and sometimes even surprise us with special touches like complimentary champagne and strawberries on our anniversary.  Again, the service is one of the primary reasons we keep coming back.

From my experience, the room rates are lower than most of the other luxury hotels in the Buckhead area.  Even the basic rooms are exceedingly comfortable and clean, with features like a big soaking tub and marble bathroom fixtures.  I've never had a complaint with any of the rooms.

The pool area is nice but it is rather small, and it does tend to get crowded on weekends when the weather is nice.  It's like turf warfare trying to find (and keep) a deck chair.  They set up a cash bar poolside during peak hours with complimentary water.

Parking is a bit expensive at $22+ per night, and the food/cocktails at the on-site restaurant and bar are a bit overpriced (although delicious!).  The cost for amenities can add up quickly if you're not careful.  But with the reasonable room rates this usually evens out.

I recommend the Intercontinental Buckhead without reservation for anyone visiting from out-of-town, business travelers, or even locals looking to break away from the grind for a day or two.  It's a comfortably classy place with service that can't be beat.

19/06/13 | Link | Rating: 4.0
83. Weekendgirl G.
This is the best hotel that I've stayed in when visiting Atlanta and I loved it. When I arrived I felt like a rock star. The valet people parked my car immediately and picked took my luggage to my room. The room was very  friendly and pleasant. Lastly I loved the Bourbon Bar the Martinis were awesome. I would definitely stay here again!!!!

03/01/14 | Link | Rating: 5.0
84. Phillip Y.
Booked a suite here for my wife's 30th birthday, from the moment I checked in Candis at the front desk became my partner in crime for planning a memorable weekend, from birthday desserts to bottles of wine and flower petals strewn throughout the suite she went above and beyond all my expectations! The suite was fantastic and the views were stellar. I highly recommend staying here, ended up ordering chicken and waffles late into the night and I can honestly say the dish was a 9 out of 10. Nothing bad whatsoever to say about this place.

27/10/14 | Link | Rating: 5.0
85. Meghan M.
This hotel is in the prime location of Atlanta's Buckhead section. The rooms are comfortable, and the bathrooms are spacious compared to some other hotels. The Burbon Bar downstairs is good, and has a decent menu. Bartenders were great, very personable and conversational-- which often doesn't happen at hotel bars. Oddly enough, one of them told me that the Real Housewives of Atlanta frequent the bar occasionally.

08/08/13 | Link | Rating: 4.0
86. Carrie Neal W.
Brunch Date with my Best Boy!!

I love our routine of eating breakfast/brunch together several times a week. Any meal is a treat with him, but in some ways breakfast is more comfortable and intimate We usually go to Another Broken Egg since it is right by me and near his office, but today went for something different: The Intercontinental.

I really like the redone decor from Southern Art's previous incarnation as Au Pied de Cochon. It's warm and inviting and the ceiling is decorated with some really cool paintings of various parts of Atlanta life.

We have been in the habit of ordering scrambled eggs, bacon and grits at ABE so I went with that while he got the eggs benedict, a dish I'd never tried before (I know, right?!). The grits were pretty good, bacon not quiiiite crispy enough and the eggs just so-so; ABE definitely still has my heart on all those yummies. He was kind enough to share some eggs benedict and while I don't normally go for poached eggs or hollandaise, their classic version of this dish was totally delicious. He gave thumbs  up to the breakfast potatoes too.

Our server Ann was a trip. They have a small-ish menu and also a buffet with the usual suspects, good coffee and a great environment for a special brunch whether you're a hotel guest or not!

25/11/12 | Link | Rating: 4.0
87. Jody N.
First room, 310. Apparently they don't put much effort into the lower floors as far as cleaning. Hallway was very dirty. Then our room's floor didn't look like it had been vacuumed, old food, dead kudzu bugs. Also the bathroom sink didn't drain well at all. So we went back down stairs. Front desk very nice, gave us complimentary drinks while the room was recleaned, however they never did vacuum the hallway. The next morning we opened the curtains to enjoy the view and the windows and curtains were covered in live kudzu bugs! I mean at least 50 or 60. Again we visited the front desk, they moved us, this time to the 6th floor. Again, kudzu bugs. Now moving up, 17th floor, kudzu bugs. At this point the very nice bellman, I'm sure tired of hauling luggage from floor to floor, called the front desk and arranged to have a room debugged while we were out for the day. That evening we returned and we're now placed on the 20th floor. The room was clean and only had one kudzu bug on the outside curtain. I suppose it could have been on our luggage from one of the previous rooms, but at this point we were tired of moving so I killed it and called it a night. I realize bugs get into every place but from the 3rd floor to the 17th? That's a problem. I just hope the hotel takes this seriously because it is a pretty building. They just need to pay a little more attention to cleaning. 4 and 5 stars you expect it to be clean and everything working properly. I agree with a previous review that they do nickel and dime you rather than providing services that much cheaper hotels provide for free. I mean, at this point in society internet should be free. Why in the world would you pay for internet? Reminds me of the airline industry charging for every little thing.

13/12/14 | Link | Rating: 3.0
88. Melissa C.
I am a big fan of this hotel. Ultra modern decor. The rooms are beautifully decorated, spacious and love the big bathroom and huge soaking tub. I used it every night. Super clean and they have a great bar there as well. Recommend an old fashion with Four Roses. I have out of town work meetings every quarter and this was one of my favorite stays.

03/06/14 | Link | Rating: 5.0
89. Curtis P.
Stayed here recently for two nights while visiting colleges in area. Clean spacious rooms with a warm, welcoming staff. Buckhead location affords short walks to Marta(train) and wonderful restaurants and upscale shopping. Restaurant/ Bar in hotel is typically expensive. Service from kitchen can be slow. Drawer storage in room with two beds is a negative. They should consider adding more. Parking is on site at $22 pd for guests. Not bad. Our garage key card had to be re-enabled, at desk when it failed us once. Would stay here again.

23/06/14 | Link | Rating: 3.0
90. Maria S.
Location, location, location. The Intercontinental is conveniently situated near the intersection of Peachtree and Piedmont, in the heart of Buckhead and just a short drive - or MARTA ride - away from midtown and downtown Atlanta.

While the rooms are pricy, the hotel restaurant, Southern Art, serves up good food at a decent value. Be sure to take advantage of the Bourbon bar, where you can sip a variety of fine small batch bourbons or have one of their excellent bartenders mix up a signature cocktail. It's a "see and be seen" place, and you just might end up rubbing elbows with film or television actors in town shooting their latest project.

In the mood for an excellent steak? The stellar Bone's restaurant is just a short walk down Piedmont Avenue.

I've attended several company meetings at the Intercontinental, and the conference rooms are well-appointed. Restrooms are clean, and the staff is ready to serve.

Enjoy!

20/03/13 | Link | Rating: 4.0
91. Kimberly K.
Service is awesome.  Everyone very nice.  Good location.  Easy to reach by train.  It's really nice without feeling stuffy or overly ritzy.  Good value for our money.

20/07/14 | Link | Rating: 5.0
92. Kristen G.
I travel weekly for work, so I will admit I am a little harder to impress when it comes to hotels.  However, the InterContinental Buckhead is truly a wonderful hotel.

One of my favourite things about this hotel is how incredibly friendly and helpful the staff are. I have very rarely walked through the lobby and not been greeted by at least one staff person.

The restaurant and bourbon are also fantastic. The fitness center has plenty of machines and is always very clean.

I would definitely recommend this hotel.

16/03/14 | Link | Rating: 5.0
93. Richard G.
This is a prime example of over-promising and under-delivering.  The hotel touts itself as having amazing dining facilities, chefs and creative cuisine - a real foodie hotel.

Unfortunately I was extremely disappointed in the food and complete lack of creativity. Attended a banquet here recently. Yes...I know, I know..."banquet food".  And I usually wouldn't trouble myself to even write about my experience except it really bothers me that the Intercontinental Buckhead goes way out of it's way to shout to the heavens how great their cuisine is.  

So here's the issue.... I don't eat chicken. And a very small chicken breast was the entree on the main dish.  The garnish of the dish consisted of 3 pieces of lettuce and a thimble (yes a thimble) of tomato soup - about 3 tablespoon's worth of soup.  So when the server came around and brought me my modified "vegetarian" dish what do you think it consisted of?  You got it...3 pieces of lettuce and the thimble of soup - they simply took the tiny chicken breast off my plate and served me the garnish - and they did it with a straight face.  Worse - this was a professional event for which I had to pay $55 for that lunch.

Now I had recently attended another banquet at the Mandarin Oriental Hotel also in Buckhead and their creative option was much more in keeping with a premium hotel's dining experience. It was a Wild Mushroom pie.  Two in fact and both adult sized, substantial and delicious.  And they didn't brag about how superior their food was - they just proved it.  

Now before you say - well that's what you get for not eating chicken - my fellow diners were also exchanging wtf glances. The moral of the story is how uncreative do you have to be than to serve 3 lettuce leaves and a thimble of soup to someone?  Or should I say how very cheap of you.  This is the kind of place where if you're having a wedding reception or event -  your guests would walk away talking about how bad the food was and how hungry they still were and how cheap you were for holding your event there. Well that's what we were all saying as we left he. Hotel.

I'll make sure to never host one of our company events here.

11/02/14 | Link | Rating: 1.0
94. Jennifer P.
Nice comfortable hotel. Loved the Bourbon Bar & Ham Bar! Service was excellent overall. Disappointed that there were no in-room movies or Pay-per-view on the one night out of five that we stayed in with $120 room service & wanted to decompress with a movie. Also had an issue with the bill on checkout, as they didn't apply the food & bev discount we were entitled to with our business affiliation. But a good stay in general.

23/01/15 | Link | Rating: 4.0
95. Junior J.
Old and dated in many ways - but the rooms are still gorgeous. Fantastic hot tubs in bathrooms.

The pool is awesome.  Crappy part is that they close at 9pm. Meaning you cannot enjoy the best part of the evening.

If you can get access to the lounge it's a nice. Basically free dinner and drinks.

24/04/14 | Link | Rating: 4.0
96. Niki R.
Always a nice time at the Intercontinental. Every time I visit Atlanta, my husband and I stay at the Intercontinental in Buckhead. You can always rely on this hotel to give quality service and quality accommodations. It is a little far from the downtown and midtown areas (considering traffic is always a mess in that area). However, it was a great stay. I arrived on a Friday afternoon and was so tired, I slept in until the evening. A nice surprise was the party downstairs.They had live music and it was great. A little loud, but great. Such a professional staff. They were so accommodating and allowed us a late check out due to our flight being cancelled. As always, I will be returning to the Intercontinental.

08/09/14 | Link | Rating: 5.0
97. Kathy H.
A couple of times a year, we camp out in our own back yard just for fun.  This time, we pitched our tent at Intercontinental Buckhead, and WOW are we glad we did!  What a lovely hotel, and what a credit to the city of Atlanta both in aesthetics and hospitality!

From the moment we arrived until the second we left, every employee we encountered was both friendly and helpful - without being asked!  In fact, we never had to ask for a thing during our stay.  The bed was outstandingly comfortable, the room was absolutely beautiful - we especially liked the bath, very sleek, garden tub & shower, and stocked with quality toiletries, not to mention super clean.  The hotel is literally right next to Marta, so no worries about transportation at all, which is nice if you're planning to drink while you enjoy the city.  

So glad we chose to stay here, it's definitely on the top of our list for our next "staycation" - maybe even an extended one!!

25/09/13 | Link | Rating: 5.0
98. Shaferia H.
Staff Is great! Customer Service is top notch! Best breakfast in bed with room service! I love this hotel, best in the city!

14/12/14 | Link | Rating: 5.0
99. Laci S.
If you are going to charge $15 dollars for valet, I suggest you tell the customer. Especially when parking at valet is $2 across the street and free at the coffee shop next door. Wasn't impressed with the service either. My organization that set up a seminar there had a lunch that was catered. The food was not very good and there were not any options for low carb diets outside of deli meat. Also when the seminar started there were no coffee or creamer at the table. They finally brought out 30 min after the seminar began. All and all they rubbed me the wrong way.

04/10/14 | Link | Rating: 2.0
100. Helen A.
Generally a nice hotel for corporate functions and such. The only thing is the parking situation is not great. While there is valet, usually the wait is pretty long.

22/12/14 | Link | Rating: 4.0
101. Cheryl C.
Had a work function and weekend guest so I got us  room .... So it was pretty good ... I wasn't crazy for their decor .... The bed and room were nice but once again not crazy about peach walls. We had a  couple holes in our sheets that was a turn off. Nice pool but short of seating, Went to buy my sweety and I a beer and it was $24 for a bud and a Stella . No bottled water service. I was dying in middle of night and was charged $7.50.
Flip side they were nice , they didn't charge for parking ( give u a card to get in and out) also didn't charge for wifi.
In the end I prefer the Ritz Buckhead!

08/06/14 | Link | Rating: 4.0
102. Michael L.
Stayed on Conceriarge Level.
1. Both room keys intermittent. Had to return to front desk to replace.
2.  Toilet seat would not stay up, forcing awkwardness for male.
3. No booklet in the room explaining hotel services, phone numbers, etc.
4. No ice bucket in room.
5. Only 2 unused, open 110v sockets.
6. Room cleaning services: During our first day, we made sure there was no "no privacy" indicated on our door. We gone from the room from 1130 to 1600.     Finally, at 1700 we walked down the hall to find a maid to ask that our bathroom be cleaned. We forwent cleaning the rest of the room because we were in it. No placard for the door for requesting cleaning.

25/01/15 | Link | Rating: 3.0
103. Kathy R.
My son and I waited an hour for our room to become available. From 10:30 P.M. to 12:30A M. We had the displeasure of listening to inebriated-loudly talking female guests in the next room. To top it off we had two garage keys that were not readable and added an extra 30 minutes to our unpleasant experience at this hotel. I sadly cannot recommend this property has a five star hotel.

18/12/14 | Link | Rating: 2.0
104. Victoria B.
Nice hotel! We went there for our anniversary. Beds were comfortable and nice front desk staff. Will return!

18/04/15 | Link | Rating: 5.0
105. Luckie D.
Why 4 Stars......Very nice rooms, great location, outrageous parking fee, very slow check in process, friendly service, nice pool, fantastic bar and great patio seating.

Seriously........$34 to valet park !  PER NIGHT!  The scene at the IC on the weekend caters to organizational fundraisers and galas, girls weekends, or couples seeking a romantic get-a-way thus the target would seem to be aimed at the budget conscious and not the well-heeled service seeking traveler who expects to pay a premium and not be nickel and dimed. In return have their expectations exceeded.

All in all it was nice and worthy of another visit now that my expectations have been adjusted.

15/09/14 | Link | Rating: 4.0
106. Josh B.
Super nice hotel. Excellent location. Lincoln navigator for shuttle services. Staff's customer service was second to none in regards to hotels I've stayed at in the past. Defiantly staying here for my next trip to Atlanta.

30/12/14 | Link | Rating: 5.0
107. TEK Z.
Great place all round. Thanks for the wam welcome from Vera!!

03/02/15 | Link | Rating: 5.0
108. Joseph S.
I stayed at the Intercontinental with my wife from February 13-17, 2015. Very nice hotel with friendly staff in a great location. Plenty of cabs/ubers available and walkable to public transportation. Room service food was good, we also used the spa and gym which were both exceptional. My only complaints were being skimped on towels, we got less and less towels from housekeeping each day. Also there was a funky smell in the elevator bank. They went above and beyond in being flexible for our last day of parking as far as when we had to leave the garage.

17/02/15 | Link | Rating: 4.0
109. Britany S.
I recently stayed at the intercontinental buckhead during my weekend trip to Atlanta. It was a great experience! Upon arrival the men at the front run a very speedy and efficient valet service. They took our bags and while checking in a man with the biggest smile offered us complimentary bottled water. Everyone there was all smiles (it seemed like they actually liked their jobs).

The room was perfect! It was extremely spacious with fluffy pillows and a very plush bed. The washroom had a stand up shower and a bathtub. They provided a lemon verbena soap that smelled amazing. I thought it was cute that they provided little packs of qtips, cotton and a bunch of little stuff people often forget. Also, every room has a door bell which is much more discreet than a loud knock in your door.

My favourite part was the food!! I took advantage of the 24 hour room service when I would come home after a night out clubbing. The chicken and waffles were perfect! Juicy chicken and fresh pressed waffles ahhh! The cheese pizza was loaded with cheese and sauce they were not stingy! The smoke salmon cream cheese bagel was beautifully plated and delicious. The French toast is hard to mess up and tasted good as well. I would definitely recommend going down for the breakfast buffet as there is more options for a similar price. Really good chicken sausages!

Overall I was delighted with my stay at the intercontinental and I would definitely recommend it to a friend but beware it is not  cheap.

21/08/13 | Link | Rating: 5.0
110. Kathryn D.
This hotel is beautiful, classy and comfortable. While our stay was extremely brief, I was impressed with the public spaces and the superb customer service. Check-in was a breeze and the staff were courteous, efficient and personable. The rooms were spacious and comfy: bonus points for a full sized bathtub, lost points for holey robes (however soft they are, threadbare aelbows make them seem a little less nice). The wi-fi was speedy and the beds were extremely comfortable. Our 19th floor room had a lovely view of Buckhead and the surrounding areas.

06/10/14 | Link | Rating: 4.0
111. Cerrone J.
Very nice hotel. Exceptional customer service; especially at the front desk. A few complaints: slow bartenders, ripped comforters on beds (was not visible unless you untucked them), sheets were rough. Also, the bathtub plug was VERY hard to remove. My friend had to use her pocketknife to open. Other than that, we had a pretty good stay.

20/01/15 | Link | Rating: 3.0
112. Stephanie Q.
Amazing hotel, I think Nene from the Real Housewives of Atlanta had her wedding here.
The location is awesome. If you don't have a car like me, you can take the MARTA and its about a 5 min walk from the station. Its a little hard to walk around to other places for food, but its located near a bunch of financial institutions, so if that is your thing, this is a good location.
The lobby is beautiful and welcoming. There is also a beautiful garden outside. I had a room on a high floor with huge glass windows. The bathroom was huge- it was almost the size of my tiny studio in New York. You have both a shower and a bathtub, so you can choose. I opted to soak in the bathtub. There is also a coffee maker in the bathroom.
The bed was very comfortable, I slept like a baby. The gym looked like a club, it wasn't huge but was decent.
Everyone working there was extremely friendly. Even the bellboys were awesome, they asked me where I was from, apparently one of them knew someone who knew the secret formula to Coca Cola!

19/02/14 | Link | Rating: 5.0
113. Gabe H.
Generally speaking I enjoyed my experience. The facilities were nice and generally the service was as well but unfortunately there were a few things during my stay that truly rubbed me the wrong way. Furthermore I believe I gave the staff the opportunity to make things right and they didn't capitalize on that opportunity.

First with the positive. The rooms were nice and the staff in most cases was very accommodating. The bellmen and valets were quite possibly the cream of the crop. They were extremely friendly and worked hard to take care of everyone. There was also a gentleman named Michael that I ran into at the front desk that was also very friendly.

The things that rubbed me the wrong way:
-the towel wit the giant brown spot on it. As I was getting out of the shower I unfolded my towel and was about to hold it to my face there was a brown stain right in the center of the towel. I called down to the front desk and let them know so they could pick it up when I got back to my room around 2pm that day the towel was gone but imagine my surprise that my room had yet to be cleaned.

-quite possibly my largest frustration. When I went to shower the last day my $30 bottle of face wash had been discarded by the housekeeping service. I called down to the front desk and they said they'd follow-up yet no follow-up. During my checkout they asked how my stay was and once again I let them know about the face wash. Nothing...

One little thing that bothered me but frankly I didn't expect special treatment but it surprised me. On my final day I called down and asked for late checkout and was informed 12:30 was the latest they could do. No biggie although considering nearly the entire conference I was attending was checking I knew there were a few hundred other rooms checking out that hey could clean first. Imagine my surprise when I spoke to my friend who got a. 2pm checkout. I once again called the front desk and was told 12:30 was the best they could do. Again I didn't expect special treatment but considering the dirty towel and throwing away my faces wash. It was the least they could have done.

Anyway. The property is beautiful so my funky little circumstances may not occur to you. Just know that if something does go bad they clearly don't do much to fix the situation.

03/08/14 | Link | Rating: 2.0
114. Anna K.
Bo went above and beyond to help me get to my sommelier exam on time, then personally brought me my valet ticket, inside the class, and then, of course, I lost that, so he took the time and care to help me recover my car, and quickly too! Most importantly, Bo did all this w/ a smile and a ready laugh, and patience. It was MY pleasure to be his guest these last 2 days. Thanks, Bo!

07/04/15 | Link | Rating: 5.0
115. Phil Y.
The Intercontinental Hotel was the last stop of my vacation.  After staying at many hotels, I can say that it was one of the best hotels.  The only thing missing from this hotel was the nice view that I had in Key West.  But, other than the location, the Intercontinental was better than all the others.   From the moment we arrived to the Intercontinental, they were all class.  Upon our arrival, the doormen greeted us, and kindly asked us for our names.  As we went inside to check in, they radioed the front desk to tell them our names.  To our surprise, the check in staff knew exactly who we were when we reached the counter.  They honored our request for a room and put us on a high floor as my wife requested, and they put us away from the elevator so that I would have a nice peaceful night sleep.  

Our room was on the 16th floor.  The room was away from the elevator as requested. The room was neatly decorated.  The room had 2 queen beds.  There was plenty of closet space.   A large screen tv was atop of the dresser.  The restroom was large with both a bathtub and a walk in shower.  It was a very comfortable room.  The room had a great view of the city.  The room had everything that we needed.  They even had a glowstick in my room.  I think the glowstick is to be used in case of emergency, if there is a blackout.  

They had a nice exercise room and spa that I visited, but, did not use.  They had all kind of treadmills and equipment for cardio.  All the exercise equipment had a tv screen for you to watch as you exercise.  If tv wasn't good enough for you, you could also watch YouTube on the cardio equipment.  

As a Rewards Member of the Intercontinental Hotel, I got free internet in my room, and a bottle of water.  All you have to do is sign up on the internet.  

The Intercontinental is centrally located in Buckhead.  There is a Caribou Coffee a 1/2 a block away.  Across the street, hidden in an offifce building is a Flying Bisquit restaurant, which serves great breakfasts.  It is also walking distance to the Lennox Square Mall and Phipps Plaza.  

The employees of the hotel, from the bellman, to maids all treated us nicely and greeted us whenever they saw us.  

The Intercontinental is a great hotel in Buckhead.  It gave us everything we wanted and more.  If we had to go to Atlanta again, we would definitely stay at the Intercontinental.

04/07/14 | Link | Rating: 5.0
116. A D.
Super impressed with the staffs amazing attention to detail. They want you to be happy with your stay and it's obvious.  I've stayed on two separate occasions.  First time one night, second time 4 nights.  Definitely will return.   Deal maker - staff, free navigator service, bathrooms with separate soaking tubs and shower stalls; openness of the common space; in house food offerings.   Deal breaker - housekeeping is deep and starts so early but that's becoming more standard.  sooooo early!

24/04/15 | Link | Rating: 5.0
117. Daniel B.
"Where old hookers go to die."

That's kind of the vibe here,  particularly with the lobby full of Atlanta's finest rental genitals lurking about.    Sipping bourbon.   Smiling at conventioneers.   But politely away to the side.

Strip that controlled nastiness away, and you're left with a particularly nice upscale chain hotel with truly wonderful facilities and top notch amenities.  

The rooms are particularly wonderful and the staff are friendly and awesome.  

It's only a block from the MARTA, so quite easy to get to from the airport without the need for a car.    A colleague didn't figure this out and was stuck paying an obscene amount to deal with a silly self-park.    

Weekday conferences and weekend bar mitzvahs.     A neverending constant oscillation between corporate sloth and coming-of-age simcha.

22/01/15 | Link | Rating: 4.0
118. Rebecca W.
"Upscale, luxurious hotel".  From the moment we parked our car (in self-park), we were treated like royalty!  The bell desk sent someone out to the garage to help us with our massive amounts of luggage!  So nice!  Check-in was a breeze... I don't expect anything less with these star-studded hotels.  This was our first time visiting Atlanta and I have to say, the Buckhead area was gorgeous... very ritzy!  So, again, I would not expect anything less from this hotel considering the location.  Our room was gorgeous, small, but fancy!  There was no fridge in the room, but we needed one, so we were able to get one up there.  Room with a view... definitely! We had a grand view of the street with all the tall buildings, so it was picturesque at night, when all was lit up.  There were a few blemishes in the bathroom area that I admit need attention, but still loved everything about our room!

Of course this hotel had an amazing restaurant that is headed by Oprah Winfrey's former chef!  Unfortunately, we were not able to go because we wanted to try the other surrounding restaurants and venture outside the hotel.  Since we came here during the holidays, it was decorated exquisitely and was bustling with people.  After dinner out, we cozied up on one of the lounge chairs in the lobby to enjoy the sounds of the live band.

Once we retreated back to our rooms, it was time to snooze and lights out.  The beds were like clouds and we sunk right into them.  I have to say we received excellent treatment there, even when we called down to the front desk, they always asked, "how can we help you Mr. or Mrs...?"  Such a courteous staff and one of the best hotels we stayed at during our trip.  We chose this area because it was in close proximity to Stone Mountain Park (about a 20-25 min drive) and still in the heart of all the city-life excitement.

14/01/15 | Link | Rating: 5.0
119. Stefanie Y.
There were so many great aspects of this hotel - the helpful concierge, the interior design details, the well-appointed gym, and the convivial atmosphere of the lobby at night - but ultimately the housekeeping ruined the experience.

Our room was nicely appointed, with a convenient little nook near the door perfect for charging cell phones. The toiletries were especially high quality and the beds were quite comfortable. However, our sink drainage did not work (don't stay in room 1622!) and we had only one face towel for two guests. We called housekeeping twice - and went down to concierge to ask them to contact housekeeping for us - and we still didn't get our face towel. They also removed the cups we had used and did not replace them. On top of that, our shower light went out during our stay and they never did anything about it.

On the other hand, the other hotel staff are fantastic. Our check-in and check-out was painless, the concierge, Roosevelt, was incredibly helpful, explaining what public transportation was best and pointing out restaurants and areas of the city that pertained to our taste and interests. We also used the hotel car service a few times (they go anywhere within 2 miles of the hotel), and the drivers, Willy and Jason, also had great recommendations about places to go. Jason in particular has a truly inspiring life story.

The lobby had a great atmosphere, especially during live jazz on weekend nights. The hotel bar has fantastic drinks - the Sazerac I had there was easily one of the best drinks I had in Atlanta.

As it was our first time in Atlanta, we didn't realize that Buckhead was so far from midtown/downtown. Since Atlanta seemingly always has terrible traffic, we spent way more time in taxis than we would have liked and we almost missed our flight. Next time we'll probably stay downtown - closer to restaurants and Atlanta attractions.

24/11/14 | Link | Rating: 2.0
120. Peter E.
This is my third stay here. If you can swing it, upgrade to the Club Level. For the extra bucks you get access to the Club Lounge.

In the evening, the Club Lounge offers a superb buffet of cocktail food and an open bar. This kitchen makes wonderful food.

Breakfast is worth the price alone. Great eggs, bacon, fruits, pastries, freshly squeezed orange juice.

Of course this goes off without a hitch due to the excellent staff with James and Nes.

19/05/15 | Link | Rating: 5.0
121. Gerald E.
Been here a few times but never stayed in a room until recently. The rooms are spacious. The double bedroom I was in came equipped with a LG Flat-screen television, about a 40 inch. It sits atop a dresser with stocked minibar. There is also a desk in the room and a spacious bathroom with a deep bathtub.

The bar area  was packed on a Friday Night. There are several table tops to choose from, even way way back in the deep corner beyond the bar. It is hard to see but there are seats back there. There was even a live musician who played the keys, trumpet, sax and sang. He was a one man band and had a killer performance.

I even attended a few corporate events here in the past. The ballrooms are very large and can accommodate several thousand people. Parking is ample as there is a large parking garage behind the hotel. Valet is very timely however. They have the cars ready and waiting. The front desk check in is a little buried in the lobby. I can understand why; as a guest you don't want to see that everyday or walk by a line trying to get outside. However, it seems a little obscured. Other than that, this is a nice hotel. I think I like others in the area a bit better like the St. Regis but Intercontinental Buckhead is in the Top 10 Best in Atlanta. That is not just according to me, but several sources including the AJC and TripAdvisor.

06/02/15 | Link | Rating: 4.0
122. D k.
Awesome hotel. Stayed here for work. Bed was comfy with copious amounts of pillows  and restaurant was decent. The gym was nice too. The five star rating was mostly for the service. Everyone went out their way to help me. I had a baggage issue and a credit card issue. Both handled incredibly quickly.

I cannot thank Candice enough for coming to my rescue this morning and for her help with everything during the course of my stay. She was friendly, accommodating, efficient and effective. I could not have asked for better service.

12/02/15 | Link | Rating: 5.0
123. Lee A.
LOVED IT!

I took my wife here for a one night surprise 'staycation' on her birthday and it was wonderful.

Everyone was very polite and helpful. They even sent up an AMAZING 14 layered peice of cake for my wife's birthday. The bar was lovely - and they mixed me up a stunning Old Fashioned!

The breakfast room service we got was exactly on time and delicious!

All in all, fantastic experience, wonderful hotel, worth the money.

03/03/15 | Link | Rating: 5.0