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Renaissance Atlanta Midtown Hotel in Atlanta, GA

Renaissance Atlanta Midtown Hotel in Atlanta, GA

Specialties

Welcome to a world of modern sophistication in the epicenter of Atlanta's music & artistic scene at Renaissance Atlanta Midtown Hotel, featuring chic rooms, Aveda amenities and inspiring views. Discover a sense of arrival as you mingle with friends or co-workers in our inviting Atlanta luxury hotel lobby, showcasing an alluring fireplace, a floating 442-gallon salt water aquarium & dramatic backlit onyx ceiling and wall. The trendy boutique Atlanta, GA, Midtown hotel is home to one of midtown's great dining experiences, Briza Restaurant, and local hotspot Rooftop 866. With an idyllic location, this luxury hotel in Atlanta, GA, is steps from Georgia Tech, Piedmont Park, restaurants and nightlife. This Atlanta, GA, luxury hotel is among the premier hotels in Midtown Atlanta, offering charming ballrooms & outdoor terraces, accented by seating areas, cabanas and striking views ideal for intimate weddings or elegant affairs. Discover the finest among midtown Atlanta hotels at Renaissance.

 

Company Info:

Rating: 3.64

Address: 866 W. Peachtree Street, NW, Atlanta, GA, 30308
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (66):

1. Georgia B.
My family stayed here for a weekend in Atlanta and would definitely recommend this hotel to friends and family.  It is in a great location--convenient to downtown, Buckhead and the airport as well as great restaurants and bars.  The service was friendly, attentive and helpful, the hotel had a modern and artistic decor and the room was clean, comfortable and attractive.  We enjoyed the rooftop bar-they make a great martini!

11/03/12 | Link | Rating: 4.0
2. Molly F.
What's not to like? The service was impeccable, courteous staff and valets - even the en suite service was fantastic. Best night's sleep I've ever had in a hotel of any kind and the location! In the heart of Atlanta, it's 10 minutes or closer to any place you'd like to go!

10/06/12 | Link | Rating: 5.0
3. Bob K.
Okay, so my room was just so-so which I would have given the hotel only 3 stars. However, I came here directing a  meeting for a few days for my client. There are a few people I would like to mention. First of all RJ, who helped set the meeting room for us. An incredible guy who was very pleasant to work with. Then there was Matt, who is in charge of audio visual. Another great guy who's help was outstanding. And of course, there's Etienne, in charge of banquets. The most amazing person who's help was so precious. He even recommended the South City cafe which had great service and delicious food. If you're ever in Atlanta, you'll have to visit the Renaissance Midtown. Ask for these guys if you're ever in need of their services. Impecable! They even saved my rear-end a number of times! You won't regret it, specially if you come in contact with these gentlemen. Because of these employees, I have to give them five stars!
I'll be reviewing the Steel and South City Kitchen Midtown restaurants soon.

21/04/12 | Link | Rating: 5.0
4. Catherine A.
Bed Bug infestation & the managers didn't care to return my call...beware - unprofessional & lack of cleanliness

17/11/11 | Link | Rating: 1.0
5. Todd A.
Amazing hotel. Amazing service. Amazing happy hour. Amazing treatment of Gold and Platinum Elite members.

18/07/12 | Link | Rating: 5.0
6. Jerry M.
Giving it two stars because of the poor customer service at the front desk and at valet parking.

Valet parking is $30 a day. I tried to save some money by settling up early on during my stay. I was going to be gone for quite some time and was only going to come back to sleep and check out (staying less than eight hours and therefore only having to pay $20). The valet parking people didn't like this and the people at the front desk seemed to have problems with this as well.

I interacted with the front desk on four different occasions with three different people. Each time, I was granted with arrogance and they treated me as if I was being an inconvenience. I only asked them about settling my part of a bill (I was part of a large group but drove separate) and directions to a local establishment.

As for the lobby, it was quite nice which is par for the course with many hotels of this category. The rooms were very nice as well and were very trendy.

I interacted with a couple of members of the cleaning staff and they were very friendly.

Only giving it two stars because I've been treated better at higher end hotels. The customer service was lousy and the valet parking was very expensive with hardly any other alternatives nearby.

As for now, Marriott stays at the bottom of the "big three" behind Hilton and SPG in my opinion.

14/05/11 | Link | Rating: 2.0
7. Mimi C.
Three smiley valets to open the doors or carry my bag returning to the hotel? Awesome! Looks like a Kimpton without the Raid the Minibar perk, and fun secret passwords. I know freebies like bottled water are a gift, but I feel a little less loved without an acknowledgement of my patronage when there are lots of lodgings to choose from in the area. Checking in, I got a corner room with a king size bed - so comfy. I didn't mind that there wasn't a bathtub, because I don't think I'd take a bath. I do like there are fancy tea options in the morning in the lobby. Good location that's close to MARTA and food.

14/06/12 | Link | Rating: 4.0
8. Dzifaa L.
Outstanding hotel... When we arrived Wd were notified that the hotel had been overbooked and they upgraded us to a beautiful city view suite with an even better rate!
Rooms are gorgeous with great
views. Plenty of the amenities you'd expect to find in this type of hotel. Very very clean and spacious... Would definitely recommend it

10/10/11 | Link | Rating: 5.0
9. Kristen W.
Used points to stay here 2 nights over Labor Day weekend.

The hotel is very nice, as all Renaissances I've been to are. Modern and updated, super cozy bed, huge shower, Aveda bath products. Good location, seemed to be 3 miles from anywhere we wanted to go.

Street parking around the hotel is free on weekends and holidays, so that saved us a lot of money on the trip. We could see the car from our hotel window so we weren't worried about it.

I'd definitely stay again!

09/09/11 | Link | Rating: 4.0
10. Mike L.
Overall, I had a great stay on a Priceline bid - around $100 all in. Great room and customer service.

Full review here - infamousdx.com/2011/09/1…

19/09/11 | Link | Rating: 4.0
11. L J.
Stayed here for NYE.

Pros:
Super comfy bed
Midtown location (lots in walking distance)
5-6pm happy hour every day (not the best wine of course, but I appreciate the gesture)
Nice views of the city
Front desk staff
AM Valet Staff

Cons:
No tub and not even a rain shower. :(
PM Valet Staff

Wouldn't say I'm a fan, but it was ok. Honestly, I've been ruined after staying at the Elysian in Chicago; it is the best hotel ever. My standards are much, much higher now.

04/01/12 | Link | Rating: 3.0
12. Gary T.
The hotel itself was pretty nice. The people were friendly and the rooms great. Good location.  

The only reason they're taking a hit is because they charged me for my room twice. I paid through Priceline and then extended my stay through Priceline's "extend your stay program." As a result, I paid Priceline and then, despite the fact that my "portfolios" were closed out to a zero balance, an additional charge of $101.38 hit my card. Not an approval, mind you, a charge. I had to talk to three people but I finally found someone who figured out what happened. Apparently, the folks at guest services charged my card for the room instead of Priceline's account. They also went bananas on credit approvals.  I travel for a living and stay in hotels close to 200 nights a year. I know how the system works, but at one point they had taken close to $500 in approvals for a two night stay where the room charge was prepaid. My only charge to the room was a $36 room service charge. It just seems a little excessive.

When you give a hotel your credit card and/or debit card, it leaves you very vulnerable to charges incurred by inexperienced desk clerks and their accounting errors, which may result in a 30 minute phone call trying to get it resolved.

Overall, a nice hotel, but keep an eye on your statement when you stay here (especially if you pay through Priceline.) I don't know if they've addressed this issue with the employee involved so you may experience a similar mystery charge.

05/03/13 | Link | Rating: 2.0
13. AngryYoungMan X.
I have stayed in 8-10 different Marriott brand hotels (including couple of Renaissance) and this one was a pretty good stay in comparison.

Location - very conveniently located near Midtown MARTA station (5min walk). Hotel is centrally located in midtown neighborhood with all the bars, restaurants and various eateries in a walking distance. There is a Publix (grocery store) and big liquor store within couple of blocks.

Hotel - this is not a huge place like Marriott Marquis in downtown but its not a small either. The lobby is pretty nice and check-in was fairly quick. During my stay, there was a 1hr happy hour every evening at the hotel where they served wine and hors d'oveures. Dog friendly hotel, if you are traveling with your pet. Saw plenty of owners with their pugs in the elevator.

Room - clean room and decent sized. However couple of issues here - their sliding bathroom doors don't have any locks. So sing loudly when you are in there! Secondly, my bathroom doors sliding mechanism was broken and it kept on sliding open until I would hold it in place using waste basket. A bit irritating add-on to the experience.

Staff - the place was well staffed. Their parking/doorman staff were very prompt about opening doors for guests and friendly. Front desk was helpful and courteous.

Restaurant/ Bar - The hotel has a bar with rooftop and outside seating. My stay coincided with the Atlanta Pride festival in Piedmont Park so the bar had a strong gay/lesbian presence in the evening. I am not sure if its a regular scene over there but consider yourself warned.

Priceline deal got me a room here for ~$100+tax and given the location/ MARTA access, it was worth it.

11/10/11 | Link | Rating: 4.0
14. Tasha D.
Super nice Renaissance hotel. All the people working here have been charming and helpful, the rooms and facilities are very nice, and the acquarium in the lobby is beautiful and mesmerizing.

21/02/13 | Link | Rating: 4.0
15. Haley S.
I stayed here for an event in Atlanta and couldn't be happier with this hotel. The service is the best I've ever experienced in the US, their staff is very polite and extremely accomodating. We ordered room service at one point and when our order hadn't showed up after 40 minutes, I told myself that I would take off a star and give them three stars. But when they delivered the food, it was on the house which was a great come back.

Rooms were nicely decorated, I generally loved the decor of this hotel. It could seem a little....private or cramped, it's not exactly open and light. I didn't mind though, I like privacy.

The food at this hotel wasn't great. We had a busy weekend and I therefore hoped that we could have some great meals at the hotel, but the food is just okay. That, and the fact that there isn't free WIFI (come on, we live in 2011 here!) is the reason why I take off one star.

If we ever come back (doubt it....), we'll stay here again for sure!

13/11/11 | Link | Rating: 4.0
16. Andrew S.
Stayed here recently for a convention and it was a combo of both ups and downs.  Overall, it was quite modern and the service was good.  The room was a standard contemporary marriott room.  It had all the amenities you would expect.  The downside of the room was the shower curtain wasnt entirely clean (I realize it is tough to but it is not acceptable).

Also, parking is a definite rip off as there is not self parking option--especially in a driving city like Atlanta.  Finally, they take the modern look a bit too far with some unbearably loud and annoying elevator music.

03/07/12 | Link | Rating: 3.0
17. Allyson R.
I stayed here last weekend, and at first I thought we were staying at a different hotel, and I was very worried by the reviews I found on that one, but then we ended up here, which was a great surprise!

We booked this room on Priceline (bid for a room), and scored a room for $75 plus tax.  It is a great deal, considering how nice this hotel is.  The rooms were nice and spacious, the only thing I noticed was a nasty cigarette in our bathroom trash can (wtf??), and there was some growing mold in the shower (get some Tilex!).  The only other issue we had, which was enough for me to take off a star, was the valet guys in the lobby.  The hotel offers a shuttle, which we requested, and were told would have a 10 minute wait. time.  After about 20 minutes, I asked when it would arrive, only to be told it had JUST left...without us.  All the while we were just waiting in the lobby for them to tell us....they chalked it up to a miscommunication, but they wouldn't even offer to get us a taxi, which seems like it would be the least they could do.  We ended up walking 20 minutes in the freezing cold, just to be late for our dinner reservation. I was not happy.

However, everything else was fine. The beds were comfy, and they even had a complimentary happy hour in the lobby with free wine and appetizer (yes, just one).  The location is great, and I would recommend it, especially if you are bidding on a 4 star midtown hotel in atlanta :-)

*****HUGE TIP:  Parking is $30 here, if you literally pass the hotel, and make your 2nd right there is free street parking all along the right side.  It is less than a 5 minute walk to the hotel from there.  It is a safe area too, so you don't have to worry about your car being broken into.

03/01/13 | Link | Rating: 3.0
18. Dennard M.
The stay at the hotel was nice but I would like to say that customer service and front desk are trouble. I booked a hotel for a wedding thru olotels.com and I paid ahead of time I paid on July 1st 2013..  At check in, My wife  was told that there was a little issue with finding the reservation but it there was not problem. I stay at this hotel for 2 plus days and no one contacted me or called me if there an issue with the reservation.  Three weeks later I get a charge for 273 dollars on my credit card for a hotel stay that I already paid for. But when I called the hotel a gentlemen name Mikel told me its not the hotel fault because the online booking website shouldnt have taken my money only the hotel is allow to do that. I dont know about you but alot of americans get their hotels online and not from the hotel website. He was very rude and not willing to help. I would like my money back for the stay plus cover all the charges that occur due to your hotel double charging me .  If this is the way you teach customer service then you have failed big time and its a shame. I will not stay at the atlanta hotel or any other marriott if this is not taken care of soon. I did work for a travel agency before so I know how this works and for him to treat me the way he did is wrong. I hope to hear from you shortly.

13/11/13 | Link | Rating: 2.0
19. Chris H.
Our visit here was amazing, specifically because the front desk clerk Akbar went above and beyond. Upon arrival he suggested Cypress Pint for dinner and offered us a free appetizer coupon. My fiance and I weren't sure where we wanted to eat so we initially turned down the offer. Later that evening we decided to head over to Cypress Pint (less than 2 blocks away) and when we arrived we saw Akbar grabbing dinner for himself, we told him thank you for the recommendation and that we hated that we didn't take the free appetizer coupon he offered us at check-in. To our surprise, Akbar returned several minutes later with a coupon, he had walked back to the hotel to grab one and then walked back to the restaurant just to give us a coupon. We would have enjoyed ourselves either way, but knowing Akbar was willing to go above and beyond for us made us feel really good about the staff at the Renaissance!

15/09/14 | Link | Rating: 4.0
20. Richard N.
I won't be staying here again should I return to Atlanta. I had a 5-night stay, booked through my work. My first room had two single beds (for my 6 foot tall body) and was located just above the patio bar. The noise came through the window and the air conditioner. They front desk staff moved me the next day; however, they gave each other a knowing look - almost as if they knew the wedding party enjoying the bar that night were going to cause the noise problems.  Maid service is spotty. At 8:30 pm on night 5 of my stay, the maid knocked on my door asking if I wanted service. Really? My co-worker had a rougher time than I did. Even though the hotel room was paid for by our work, the manager still charged my co-worker's credit card for the full cost of the stay.  Since my coworker only ok'd incidentals to be charged, his behavior was FRAUDULENT.  It took the entire length of our stay to resolve that situation. Stay somewhere else.

01/07/14 | Link | Rating: 1.0
21. Brian K.
Evidently this place has been alot of different hotels lately - this version really does well - the rooms are very nice and the hotel staff goes out of their way to treat you like you are the only guest. I enjoyed the bar and outside seating on the main level and then the 2nd floor veranda bar a little later in the night (I think it is hit or miss with the crowds there though)

I would stay here again on any trip to ATL - there are so many restaurants and bars within walking distance.

05/06/11 | Link | Rating: 4.0
22. Kevin S.
I stay at marriott brand hotels every week it seems.  This is one of the nicer ones.  I have always had a nice room, the lobby is nice, resteraunt OK, etc. etc.  

I can be a snob about hotels, so if you are looking for a good hotel in Atlanta within walking distance of resteraunts in mid-town, this is your place.

04/11/12 | Link | Rating: 4.0
23. Bill B.
I stay here whenever I need to be in midtown Atlanta overnight. The hotel is very nice and usually at a good price.  The staff seems to care about your experience. The thing I do not like is the valet parking charges. There are no other parking options do you are forced to pay it. Other than parking I have always been pleased with my stay here.

12/01/14 | Link | Rating: 4.0
24. Cary J.
I used to stay at this location when it was a Kimpton, and I loved it.  But I was really disappointed on this trip.  Valet parking--really the only option during M-Sat in this neighborhood) is way too expensive ($32)  and they brought me the wrong car on one occasion.  Internet was free when it was a Kimpton, now it's $15 bucks.  All this ends up representing hidden costs--you think you've gotten a bargain, only to have $50/night tacked on.  But the worst for me is that the beautiful rooftop lounge that the Kimpton Hotel had is gone.  The lounge is on the 2nd floor, but they still call it "Rooftop".  Go figure.  I was all set to watch the beautiful sunset.  That feels like deceptive advertising.  It's a great location, but I wouldn't stay here again.  The thrill is gone.

20/04/14 | Link | Rating: 2.0
25. Dick W.
Rooftop Bar is a cool place to hang out on a fall evening.  Host of the 2013 SalonLGBTQ social media conference.  Convenient to the Midtown Marta Station.

17/10/13 | Link | Rating: 5.0
26. John D.
This Renaissance is very updated and has nice decor and ambiance.  It is also in a great safe location where many restaurants and bars within walking distance.  The one area that is lacking is they do not have the traditional Marriott concierge lounge, but they make it up with free breakfast coupons.  The breakfast is very good food, so it is net probably a better deal.  They also give you the option of extra points instead of the breakfast.

28/02/14 | Link | Rating: 4.0
27. Melissa B.
On a recent trip to Atlanta I had no chioce in the hotel and ended up here. It turns out it's probably the choice I would of made as well. Check in was easy and fast. A long check in process makes me very angry. Valet parking was around $34/day but very fast. They do have a courtesy car if you are going VERY close (5 mile radius). It's first come first serve though. I never had a problem using this. All of the drivers were friendly and so helpful. The restaurant and rooftop bar here are so nice you'd never even need to leave. It's within walking distance to some great bars and restaurants though (and a Kroger). The rooms were clean and decorated nicely. I also liked the fact that you need your key in order to access the elevator.

30/04/13 | Link | Rating: 5.0
28. Sarah K.
Enjoyed my stay. Great location and even better staff! Enjoyed my free diet coke as well!

20/02/14 | Link | Rating: 5.0
29. Kaela Z.
We stayed here over the first weekend in March and was very pleased with our stay. The rooms were clean and spacious, the bathroom was huge, a shower stall and a bathtub/shower stall. The staff all around was very friendly and helpful. Our room wasn't cleaned one of the nights but when we called the front desk they were quick to send us up towels, glasses, and shampoo. I would stay here again - Midtown Atlanta has a lot of fun restaurants and bars that were walking distance from this hotel.

12/03/14 | Link | Rating: 4.0
30. Jennifer N.
The Midtown Renaissance is a very good looking place. The lobby is chic (see big fish tank in the middle) and comfy- it looks like a boutique NY hotel and less like a big chain; the room prices are reasonable (we paid $113/night with a AAA discount); the rooms are comfortable and spacious; there is a wine hour from 5-6pm; there is a very good restaurant in the lobby and a trendy "rooftop" bar a few floors higher (which, it turns out, isn't really on the rooftop. It's on the 5th floor).

So the downsides- I do find that Marriott as a chain *loves* to rip guests off -- and it does in the small ways that add up. In-room internet is $14.95 a day; for our weekend stay, I spent more on internet than I spend on it in one month at home. I'm increasingly frustrated with hotels that charge for internet (we stayed at a low-end Hyatt Place on the same trip where internet was fast and free).  Same goes for parking which is $30/day (which is particularly frustrating since their email confirmation clearly says that there is self parking for $15/day -- apparently, there is no self parking. When I mentioned this miscommunication to the manager, he said 'oh, um, sorry about that!.")

The last frustration is aesthetic- I know that hotels really love sliding bathroom doors these days; they save space, certainly, and they are really hip- but here, the bathroom door doesn't have a latch, so it doesn't lock, and sometimes it can slide open a bit.  What's more, these sliding doors offer very little sound privacy - let's face it, it's not always nice to hear what's happening in the bathroom.

01/07/12 | Link | Rating: 3.0
31. Ashley E.
Stayed here about the same time last year. Really enjoy the property - it's a nice hotel, good location. My only two issues with this hotel:

1. They only have valet parking.
2. There's no pool.

Accommodations are quite nice and the rooms are always clean. I really appreciate, too, that the hotel gives patrons a happy hour at the venue immediately next door (wine, finger foods).

All-in-all I recommend this hotel for anyone staying in the Atlanta area, and wanting to be conveniently located to lots of things to do.

25/09/12 | Link | Rating: 4.0
32. Tia B.
LOVED THIS HOTEL! We went for a little get away to celebrate our wedding anniversary. I called beforehand and Lenard (?) was nice enough to send us a wonderful wine and cheese tray. The brie was delicious. The valet service was awesome. They took us wherever we needed to go within a reasonable radius to the hotel. The rooms were very nice. The hotel was busy with weddings and a volleyball thing going on but they seemed very attentive to our needs. We got a great deal on Priceline too. So hats off to the Renaissance we will be back.

07/04/14 | Link | Rating: 4.0
33. Nestor H.
Update:  Lost the Priceline lottery and got this property again.  While the room is fine, it's always something with these folks.  This time when I got up on my last night I found out that all I had coming out of my faucets was scalding hot water!  I was assured by the front desk that engineers were working on the problem diligently (how  do you reroute hot water to the cold water line without someone saying "What the hell are you doing?!")  When it finally came back, I had to reschedule meetings because I that late.
I stopped by the front desk to request the bill and mentioned the hot water issue.  The agent seemed surprised but certainly not upset.  Then she casually mentioned that my bill had a parking charge yet I didn't even have a car.  Again, she wasn't upset and said she would remove the charge as if she were doing me a favor.
My advice:  Find another hotel--there are many comparable ones in the area and make sure you double check your bill.

And they are insulting their customers by charging $15/day for Internet access.  Really bush league stuff.

29/08/14 | Link | Rating: 2.0
34. Cherie W.
This is my go to hotel when in town for business. Great location, well trained staff, lobby is large, nicely appointed furniture for a comfortable place to hang out for the free wine hour or to listen to the live music. The rooms are standard size with fantastic linens and very comfortable beds. The room service is excellent but the room service menu is narrow in offering and too many froo froo dishes. Would prefer some good old comfort dishes. Overall I very much like this hotel.

11/10/14 | Link | Rating: 4.0
35. Lisa M.
Checked in for three nights a few hours ago and I'm still ticked that the joining rooms I reserved were given away prior to my arrival even though I called early this afternoon to confirm and to tell them I was arriving late.

The passive aggressive attitude of the front desk clerk, Abby, probably attributes to my lingering hostility...
BOO MARRIOTT Renaissance Mid-town!

The room is as expected clean and comfortable BUT if the reps send you off (to bed) mad, well - that is subpar, just plain lousy.

Great location.

30/08/13 | Link | Rating: 2.0
36. N L.
The hotel was asthetically nice but it missed the mark on quite a few important details
1) the valet parking (which is ur only option) caused damage to the door of my rental car. Very small scratch, but the manager was responsive immediately and comped the fee (budget did not charge me)
2) the bathroom does not have a lock on the door. In fact the door is sliding closet-like door that did not even close tight. NO PRIVACY!
3) the bathroom is dimly lit and has no fan so after ur shower its a dark steamy room

On the positive side, the staff was friendly and helpful, the food and service at the restaurant was good, & it was centrally located.

Would I stay again? Yes

06/10/13 | Link | Rating: 3.0
37. Daniel B. O.
Elevators smell bad, I could honestly say they smell like fart. Not one day, but every day I stayed there. The breakfast was held in a conference room, not up to par to other hotels. It seemed I was in a seminar as opposed to my hotel. The Manager's Reception was nice, very friendly staff. Entrance greeters are top notch. The rooms are nice although my sheets had some stains. Clean room is a high priority for me. The shampoo Aveda Mint is very refreshing. Overall mixed feelings about this hotel. As an Elite Marriott Member I would rethink staying here when you have other options, Lowes, Westin, W, and Ritz hotels nearby.

03/12/14 | Link | Rating: 3.0
38. Kassidy L.
I definitely enjoyed my stay at this hotel. From the time when I first entered the lobby, the staff and the ambiance was very welcoming. The decor and music really made me feel as I was part of the elite. The complimentary wine during 5-6 in the loo y was a nice touch. The rooms were a decent size and well dressed. The especially liked that there was an umbrella in my room. It can in handy to, because there were surprise rain showers during the day in Atlanta this week. I stayed on the 10th floor and I was able to have a air humidifier, also a plus because I'm an asthmatic. The rooftop bistro is also a delight. Although my event got rained out, the staff was able to accommodate the event by moving it to a ballroom. I did not give this hotel 5stars because the lobby and the elevators were VERY humid. Almost too darn hot.

19/06/14 | Link | Rating: 4.0
39. Samantha E.
Flashy.  The lobby and initial service are nice.  But when you call down for further assistance, they put you on hold for a long time.  My friend actually hung up while on hold, walked down to the front desk to find the girl who had put her on hold (I believe her name was Brittney) just chatting with her coworker.  

The room was not properly cleaned, and, while they offer the phrase "If you need anything, just call," they actually mean "Call 3 or 4 times and maybe we'll help you."  

I understand hotels get busy, especially on the weekends, but if you are admittedly giving your customer something they did not pay for (they messed up what we booked), then you should be ready to offer something in compensation.  After telling us that they could not give us a room to our desired expectations, nothing was remotely suggested to make up for it.  Even after asking for less, they failed to deliver that.  

If you're going to pay these prices (do not try for valet), you might as well go to something closer the 10th-14th Streets because at least they provide great service for it.

04/08/14 | Link | Rating: 1.0
40. Channa P.
This review is for the Marriott lovers like me that stay loyal to the brand for the points. I've stayed in some pretty awful hotels to get my 2 night credit, but this Renaissance is a winner. I wish I had more than just one night stay for this review.

The hotel is valet only for 32 bucks, and that's really my only beef. But the Courtyard Marriott that's supposed to be the cheaper option about a block away charges $20 for self parking in an open lot. The lobby is nice and modern with a hotel restaurant and a free guest happy hour Monday-Friday. There's also a rooftop/patio lounge.

What I really liked about this hotel was the Aveda product in the room.. Anyone that has gotten the face burn of death from cheapo soaps knows what I mean. Can we say soft hands and body!

Yep I'm a fan! If you need a hotel not too far from downtown, Phillip's Arena, or Georgia Tech like me it's a great choice. Lots of restaurants nearby and a Publix next door too.

11/03/13 | Link | Rating: 4.0
41. Scott B.
Great hotel. I've stayed all over downtown atlanta throughout the years and this hotel beats them all. Clean rooms. Friendly staff. Modern appeal. No bums on the corners all cracked out.  Parking is the only issue I found. $32 valet is all they offer and they said there was a garage near by but I couldn't find one.  All in all an excellent place to stay. I will be booking here again on my next trip to see the Braves.

10/08/14 | Link | Rating: 5.0
42. Mike L.
Whenever it comes to booking hotels through Priceline, it always feels like a bit of a gamble, no?  The rate might look good on paper (or on the screen...?), but you won't know for sure how good of a deal it is until you get there.  Fortunately, The Renaissance ended up being an awesome deal!

More of a boutique hotel, The Renaissance doesn't offer a ton, but still more than what we needed (just in town for two nights for the Niners-Falcons game).  Overall, the place has a very modern/contemporary design.  The lobby has a nice, lounge-ish sitting area (love the fish tank) and a look that's more on the chic side ( yelp.com/biz_photos/rena… ).  In the rooms, the furniture's updated ( yelp.com/biz_photos/rena… ), the sheets are plush (by hotel standards), and it feels fairly spacious ( yelp.com/biz_photos/rena… ).  The fixtures in the bathroom are pretty nice as well, but I wasn't a fan of the fact the door doesn't have a lock ( yelp.com/biz_photos/rena… ).

What really makes The Renaissance stand out though is its location.  The area right around the hotel might be relatively quiet (it's a block past The Biltmore on W Peachtree), but there's a lot of places nearby - bars, lounges, fast food joints, Starbucks, late night eateries (Cypress Street Pint and Plate), and even a nicer spot or two (The Spence!).  Most are only a 5-10 min walk away, but it helps that the area seems relatively safe as well.  On a Saturday night, there were a lot of people walking around outside (a lot of students from nearby Georgia Tech).

The best part of all though, was how easy it was for us to take MARTA to and from the airport, instead of having to take a cab.  Since the Midtown station is just a block and a half away, it was practically door-to-door service...for just $5 round trip!  Factor in our awesome nightly rate ($90ish?), and Renaissance was definitely a great place for our stay.

03/03/13 | Link | Rating: 4.0
43. Van N.
This hotel was so modern w/ beautiful interior design & decor.
My stay at this renaissance was great.
The service was all so friendly and accommodating from the front desk to the valet to room service.
My room stayed nice and tidy every day coming back from touring around the city.
The location is pretty convenient with it being just about 10 min to anywhere on feet.
They also offer free car transportation from certain hours which is nice.
Oh, and I'm not sure if it was a temperature weather depending thing, but the shower temperate would switch from burning hot to warm to hot to warm, which was super weird.

Pros;
front desk , service, valet, roof top bar, cleanliness, room service, just about everything.

Cons;
No self parking only valet available, valet fee...32$ a day, accidental fee 75$ a night, Wi-Fi usage 15$ /hr.

All in all, I would recommend staying here.

19/01/14 | Link | Rating: 4.0
44. Ryan O.
Was able to get a good deal on this hotel through Hotwire. Compared to other comparable hotels in Midtown the price was very good. There is a bit of a hidden cost though... be warned, they only have valet parking and it is rather ridiculous at $32 a night. The valets are courteous and hustle to get your car but at peak times you'll be waiting a while.

Aesthetically this hotel is very pleasing. The room decor is nice. It feels modern and clean. All too often hotel remodels feel like new paint caked on years of dirt but that isn't the case here at all. The bathroom setup is a little weird if you really value your privacy since the shower door is glass but if you are alone in the room it isn't a concern. I thought the shower was particularly well done with large tile running floor to ceiling.

As for location, this is in Midtown so it's pretty central to a lot of things. It's a 2 minute drive to the interstate and there are plenty of places to eat and drink within walking distance.

I would stay here again.

06/11/13 | Link | Rating: 4.0
45. Byoung Kyu S.
Beautiful hotel located in a great area in Midtown.  I mostly chose this hotel because it was located 10 minutes walk from where I'd be working.  

Parking is $32.  Only valet parking is available.  

There is no concierge lounge at this hotel.  I'd figure a fancy Renaissance like this one wold have a nice upscale lounge but that was not the case.  Very disappointing.

I'd probably stay here due to great location but not sure if $300 a night plus $32 parking is really worth it.

The remote for the TV sucked big time.  Channel up/down and volume only worked 1/2 the time.

04/02/14 | Link | Rating: 3.0
46. Shelby H.
Much better this time around.  The $10 minibar credit has been replaced by breakfast coupons for elite rewards members, but given the options within walking distance, I wish I had taken the daily 750 points instead. (Not that the breakfasts weren't tasty. Pricey, if you're paying, but tasty.) Air conditioning worked great and frosty, water was consistently toasty. Most importantly, a coffee maker was already in the room, and housekeeping blessedly kept replacing used packets with not one but two caffeinated packets (why do they even bother with the decaf, right?). Getting to end each work day with a complimentary glass of wine in the lobby was great, though it pretty much nuked my chances of hitting the gym. My only disappointment last week was the watered-down, muddled fruit mess the rooftop bar gave me even though their cocktail menu calls it a "Pre-Prohibition Old Fashioned," which every craft bar snob knows means one big ice cube in whiskey, with a dash of bitters, splash of syrup, and a twist of citrus peel.

15/09/14 | Link | Rating: 4.0
47. Rick L.
When I visit Atlanta this is where I stay.  I love the Midtown location since it is close to some of my favorite restaurants. Again true to Renaissance form great staff throughout the property.  I think the restaurant is very good and probably a little under rated. The bar is cool and they have a nice selection of brews and bourbon. I really live the rooftop bar when the weather is nice. Check this property out when you visit Hotlanta....

10/01/14 | Link | Rating: 4.0
48. Antonio A.
: I came here for my birthday a month ago. The place was beautiful. There is no self parking, valet ONLY. Valet is like $32+ and up and charged automatically to your card once you check out. Don't lose your room card/key because you need it not only for access to your room, but you need your room card/key in order to use/operate the elevators. The main lobby was very nice and fancy. The suite I got was beautiful and spacious. I loved the bathroom. The only complaint that night was that the rooftop bar was closed due to a wedding party that none of us were aware of. I was hoping to checkout the bar by the rooftop. Oh well, maybe next time. Also there is a bottle of Evian waters in the room. I believe it was marked $7-$12 so if you drink it out of thirst, that is an expensive small bottle of water. Will definitely stay here again.

30/10/14 | Link | Rating: 5.0
49. Georgette E.
AWFUL.

I chose this hotel because I was planning a bachelorette and wanted a good place near the restaurant and club. It's a good location and looks fancy, but the front desk wasn't helpful at all. Found socks of the previous occupant in my room. Complimentary car service is one car, which seems silly for such a big hotel.

Front desk was the worst. Booked a room with 2 double beds and got a king. Asked if I could have extra sheets at check-in to sleep on the floor since roll-a-ways were all taken, then waited for an hour for them. Called the desk and they put me on hold for twenty minutes. Went to to front desk and saw that the workers were just chatting away. Asked for sheets for when we got back from dinner (and for them to remove the socks). I wasn't surprised when I came in after the bachelorette festivities to see no sheets and the dirty old socks still there.

I finally got a roll-a-way at the end of the night, when the room service guy brought my sheets to sleep on the floor. He asked if we'd want one, since he had just one left. THAT guy was the best part about that place.

EDIT: I sent in my complaints to the staff (they send an email asking for review), and I worked out the issues with the manager. I was surprised by how many people called me to hear the story and to explain what happened. But I appreciated that they took the time to do so.

03/08/14 | Link | Rating: 3.0
50. Gerrald L.
I would have given them 4 stars if they had a pool and maybe 5 if they didn't charge $36 per day to park your car. I found a place to park the car just a short stroll down the road in a public parking lot that costed only $5 for the whole weekend.

26/10/14 | Link | Rating: 3.0
51. Kashif K.
OK, I agree with the other yelpers that the valet parking charges are unconscionable.  So I've learned not to park here.  The hotel is conveniently located within an easy walk of the midtown MARTA station and a pretty easy walk to most of the area restaurants.  

The rooms are spacious and comfortable, and the front desk staff is always friendly and helpful.  My only issue when staying here is that every time I leave the room (e.g. to go out to eat), Housekeeping comes in behind my back, and changes the temperature in the room to whatever it was before I had arrived.  If I adjust the temperature to what I am comfortable with, I should be allowed to keep it at that throughout my stay, and the scope of Housekeeping's work should not include touching the thermostat until after the guest has checked out.  

The onsite restaurant has a tasty and imaginative menu, and the service staff are always very courteous and personable.

14/12/13 | Link | Rating: 4.0
52. Sally M.
Beautiful rooms.
Delicious restaurant/bar on-site.
Exquisite architectural structure (fixtures, in-room design, toiletries [Aveda]).
Beautiful lobby.
Superb music - lobby + elevator.
Helpful and attentive reception front desk staff.
Inconsistent housekeeping - sometimes phenomenal, sometimes not.
Intermittent, unreliable, spotty internet - one week I barely had it, the next it was fine.

ProTip: Whatever you do, don't waste your time calling the Internet provider's customer support if you encounter this problem. 1.5 hours of my life later, and I was in the same boat and still sans Interwebs. The front desk was super accommodating all throughout, but it was annoying and shocking, nonetheless - and severely impacted my professional productivity, as a result, given I was in town on business. Frustrating.

26/04/14 | Link | Rating: 4.0
53. Lanay G.
This was my 2nd time at this hotel and I plan on coming back again. I'll start with the negative- the valet is a complete nightmare!! It is the only parking option and at $32 per day there is absolutely no excuse for waiting 30+ minutes for your vehicle after calling down ahead of time. Ridiculous! This was not a one time thing either... We would sit there and watch them sit around waiting for a person to decide to pull up to drop their car so that they could drive to the lot to get the cars to bring around. I don't know how far the lot is but it sounds like pure laziness to me!
On a better note- both Steven and Giovanni provided OUTSTANDING service our entire stay. They gave us great recommendations, great conversation and just overall great service. If it weren't for them, I probably wouldn't be returning.

27/04/14 | Link | Rating: 3.0
54. Caroline A.
The Good:
- The hotel is nice overall. The rooms are spacious and have nice amenities.
- The gym is small, but pretty decent. The machines are a little date, but do the job.
- Friendly staff.

The Bad:
- I have a problem with the lounge/restaurant. We went for drinks at the lounge at 10:15pm on a Saturday night and the hostess would not seat us because it was for diners only. So I challenged her and asked if she really thought people would be coming in for dinner at 10:15... to which she rolled her eyes and said we could sit anywhere we wanted.

The second time we came in was for breakfast on Sunday morning. The service here is VERY slow. It took 20 minutes for the server to take our order, and then about 45 minutes to bring it out. They also got my order wrong. Don't mess with my food!

19/02/14 | Link | Rating: 4.0
55. Charlie Bolognese Z.
Not bad! In town for a wedding. The rooms were a good price. Wifi costs money, which is lame.

23/04/15 | Link | Rating: 4.0
56. Jake B.
The absolute worst experience I have had.  I travel a lot for work so I have pretty low expectations already. Upon arrival at the hotel I was checked in swiftly and everyone was very helpful. When I checked into my room i found a hide abed was the only bed in the room there was no remote for the tv. They had taken a suite and make shifted it into two rooms there is a dead bolt on the adjoining room but a key lock on my side I have no idea if the other person can walk in anytime.  The hide a bed of course is at a 30 degree angle with your feet above your head but a least there is one blanket and a sheet

The front desk clerk asked if I stayed here before, I had not but they taught me my lesson I cannot believe they feel it is ok to charge full rate for this honestly do your self a favor and stay at a KOA before this gem first time and last time customer.

18/03/14 | Link | Rating: 1.0
57. David P.
If you are coming to Atlanta, you have to stay here!  I have never been more impressed by service and hospitality.   I spend about 2 to 3 months out of the year in a hotel.  I have NEVER been this impressed.  Love this place!

21/03/15 | Link | Rating: 5.0
58. Chris L.
Cheapest four star for the weekend we were in town ($100/night).  Nice rooms, granite everywhere, walk-in shower, nice King bed, midtown ATL views.  No hassle on check-in, valet service was timely and friendly.  We didn't put them through significant paces, but no complaints.

11/11/14 | Link | Rating: 4.0
59. Marchelli H.
I'm not a fan of the Renaissance brand. This hotel offers nothing to elite members and the location is just very boring. The staff is friendly, however, they kept messing up my final bill and over charged me for things that were offered in their weekend package. I doubt I'll stay at this location again for my business travels.

25/03/15 | Link | Rating: 3.0
60. S J.
Beautiful Hotel! I must say that the staff is great. They assisted me with everything I needed. The location is nice for several places to eat and have drinks. My room...OMG was simply beautiful with a nice view. It was clean and very relaxing.

28/03/15 | Link | Rating: 5.0
61. Paul J.
My family was visiting and I got them a room at the Renaissance. It was a fantastic hotel. Trendy without being pretentious. Their suite was huge, with an awesome bathroom and views of midtown/downtown looking down West Peachtree Street and also looking east to Stone Mountain. They said the beds were super comfortable. The room had not just a coffee maker, but a cappuccino maker. Location is top notch - right in the heart of midtown, easy walking distance to MARTA, Georgia Tech, and Peachtree Street.
Lani at the front desk was incredibly friendly and helpful. My family loved their stay.

04/12/14 | Link | Rating: 5.0
62. Emily P.
Very nice ambiance, and friendly staff at the front desk.  The room was standard size, with tasteful decorating and a VERY comfy bed.  Good location as well - a short walk to many midtown bars and restaurants.  

The valet parking was pricey, as some other reviewers have mentioned, and it took a while for them to retrieve our car -- maybe it was a combination of Atlanta traffic and distant parking? At any rate, the valet attendants were still very polite, and brought umbrellas out to shield us from the pouring rain.  If you aren't paying for the valet parking, the room rates are quite reasonable.

My favorite part of the room was its view - we were on the 21st floor, with a great view of the city.  We would definitely stay here again.

02/06/14 | Link | Rating: 4.0
63. Alan K.
I have mixed feelings about this hotel. Although it appears to be nice looking in, its functionality is somewhat lacking. Checking into the hotel was a breeze. The registration tables were left of the entrance. Following the tiled pattern to the elevators, I went upstairs to my room.

What I found really annoying was having to always swipe my card in the elevator to go to my room even if it is during the day time. I suppose it a security precaution, but everything I went up to my room, it was really inconvenient for me to take out my card. BTW, my card became demagnetized including my roommates, so that was annoying too.

I walked into the room and noticed the modern furnishings of our room. I also noticed a big gaping crack between the door and the door frame so having a door to the bathroom was pointless because there was no privacy. A contractor didn't install the door correctly and the hotel never fixed that problem. Furthermore,I loathed the fact that there was a frosted glass wall between the main space and the bathroom. If you were sleeping in the main space and someone were to turn on the lights in the bathroom, you would immediately wake up. I was not very comfortable in the room. The only way that room design would work is if there was only one person in the room. At least the check in staff was really friendly.

Also, some of the people working at the door were not paying attention to people walking in and out and chatting amongst themselves. It is kinda sad because that is the one thing there are supposed to be doing which is to open the door and greet the customers. At least it is a good prime location that is close to several bars, restaurants, and MARTA (Midtown Station).

09/11/14 | Link | Rating: 2.0
64. Ivory W.
I spent 4 days/3 nights at the Renaissance and enjoyed a lot. The staff was very accomodating and friendly. The hotel and rooms are designed nicely, clean and roomy. The hotel is in walking distance of a Marta station and plenty of restaurants and two Starbucks. The amenties that I used were free wifi (good speed), onsite full service restaurant and valet parking.

My overall stay was great.

19/10/14 | Link | Rating: 4.0
65. Julie R.
I stayed for a 3day/ 2 night weekend for a birthday celebration.
with some girlfriends. Although the parking is not the greatest but the attendant were professional and accommodating. The room service was great for breakfast and fast. The rooms were really nice and quiet. My overall stay was good!

14/04/15 | Link | Rating: 4.0
66. Charlotte S.
Pros
Beautiful Lobby
Beautiful Modern but comfy rooms
The Executive Suite HUGE JACUZZIS
The city view windows with blackout curtains
AVEDA PRODUCTS. SO MANY AVEDA PRODUCTS
The staff, particularly AKBAR, were hilarious and professional
Quick valet
So many meeting rooms
Great on site bar
Mini fridge
Cappuccino and coffee maker in room
All the hotel room amenities you need - almost

Cons
Key card activated slow elevators
The AC only goes to 65F but feels 70F
The pillows are beyond hard and overstuffed
Hard mattress with a soft cover
No microwave
The bathroom doors don't slide closed all the way
Can be a little loud, just play use a white noise app
Room service only runs to midnight.

The pros are so great that the "cons" are easily ignorable....except maybe the AC.

Oh yea, VERY CELEBRITY AND DOG FRIENDLY

Thanks again Akbar!

08/05/15 | Link | Rating: 5.0