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Renaissance Concourse Atlanta Airport Hotel in Atlanta, GA

Renaissance Concourse Atlanta Airport Hotel in Atlanta, GA

Specialties

Experience a superior airport hotel at the Renaissance Concourse Hotel Atlanta Airport featuring crisp, attentive service and extraordinary surroundings. Easily accessible from all of Atlanta's major expressways, this Hartsfield-Jackson Airport hotel is situated adjacent to the airport and features complimentary airport transportation. Discover illustrious architectural design, distinguishing this Atlanta, Georgia hotel from others with a striking 11-story interior atrium and 387 soundproof guestrooms, each with magnificent airport views. A revitalizing runway retreat, our accommodations offer private balconies and deluxe amenities. The Concorde Grill offers exceptional American cuisine in a unique dining atmosphere. This Atlanta hotel event venue provides 35,000 square feet of incomparable meeting and event space, ideal for business or social functions. Representing a departure from a typical hotel by the Atlanta Airport, the Renaissance Concourse Hotel exudes sophisticated elegance!

 

Company Info:

Rating: 3.47

Address: One Hartsfield Centre Parkway, Atlanta, GA, 30354
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (51):

1. Lynette S.
This is a very nice hotel! I will definitely be staying here more options. Staff is very friendly....rooms are very up to date and elegant. No complaints here! Very reasonably priced as well.

31/10/11 | Link | Rating: 5.0
2. Sophie O.
I just stayed here this week for a business meeting and thought it was terrific.  Shuttle from airport was on time and polite, check-in was a breeze, the room was big and well-appointed and spotless.  Food in the restaurant was amazingly good.  I sat on my deck in the early morning sunshine having a cup of coffee while I watched the planes take off.  This is the third time I've stayed at this hotel and I would definitely go back when I need to be in Atlanta.  Don't know about the pricing, as it was a group booking.  One little touch I liked:  the room coffeemaker is an individual  type pot with sealed bags holding a little tray that holds the coffee pod, paper cups and stirrers were in sealed bags.  Much more appealing than the "wonder if they washed it with the used towels" type coffeemakers.

26/05/11 | Link | Rating: 4.0
3. Jerry E.
in general I like the hotel booked the shuttle service between the hotel and airport is not user-friendly. Although they claim to pick up every 20 min. on the hour, the coverage is not dependable and they use one bus service for four different Marriott's. I like the rooms with the balcony facing the tarmac, even though the rooms are a bit noisy. I'm thinking the hotel is 20 years old but is been Up very well. I get a general sense that the entire operation is understaffed based upon the service at breakfast and the shuttle.

06/03/11 | Link | Rating: 4.0
4. Ken K.
Good bar and location at ATL airport!

20/11/10 | Link | Rating: 4.0
5. Millhouse R.
A great hotel if you're into airplane spotting. There are tons of rooms with balconies facing runways 8R & 8L. It'is a decent hotel with an outdoor swimming pool and clean hallways and rooms. The staff is professional and friendly.

Amendment 05/31/08:  After reading Traveling B's review I must admit he makes a good point about the noise and I should have expanded on it. When I say it's good for spotters, I mean it's great for people who are aviation enthusiasts. Folks who like looking at airplanes land and take-off, take pictures and inhale Jet-A fumes like fish breathe water. People who will keep the sliding glass doors to the patio open to hear the engines whine 24/7.  

I didn't notice any hallway echo seeping into the room, but I will take his word.

27/12/07 | Link | Rating: 4.0
6. Geoff E.
I stayed in a room with a city view. Downside - couldn't watch the planes. Upside - couldn't hear the planes. Take your pick!

You can tell that the hotel is managed well. Everything is very clean. The room is a good size and the bed was comfortable. The soap and shampoo they offer is Aveda. There is a good size modern LCD tv in the room. They offer cold water with lemon in it in the lobby and fitness area - a really nice touch. Speaking of which, the fitness area is well equipped and any avid traveler trying to stay in shape will be happy. Nice pool too, though I didn't use.

The bar and dining areas are nice as well with decent food if you decide not to venture. If you enjoy watching planes take off and land, they've got a great view.

The hotel is aging, but it's kept up well. I got the room for $85 on Priceline - you may be able to do better. It may be difficult to swallow the full price of the hotel but for $85, I'd definitely do it again.

Clean comfortable setting for the business traveler.

17/03/11 | Link | Rating: 4.0
7. Tasha A.
Not a bad place to stay if you want to be close to the airport.

I do agree that the noise is a bit ridiculous.  I asked for a "quiet" room, I'm not sure that quiet rooms even exist at this Renaissance being so close to the airport.  I was on the 11th floor and could also hear the noise in the hallway.  

I'm usually dead tired from business travel, so the noise didn't bother me much that particular night, but I can see how it would be troublesome for an extended stay.

22/12/08 | Link | Rating: 3.0
8. Suzy S.
My first trip to Atlanta was a last second trip (purchased the day I was flying) for a funeral of a dear friend.  Tired, sadder than sad can be, and stressed beyond belief, the shuttle picked me up after midnight and brought me to this hotel.  

I walked into the lobby and was immediately impressed.  The glass elevator to my room gave me a great view of the dining areas and lobby.  Very impressive.  My room had a view of a lot of Delta airplanes parked, which is to be expected, being so very close to the airport.  

The next day I had to go back to the airport to pick up my rental car, so I hopped on the shuttle again.  The driver of the shuttle gave me great advice as to how to avoid some construction.  I could tell he wanted to ask where I was headed, but he noted my teary eyes, and skipped the question, gave me a great map and a pat on the shoulder as I exited.  

In order to save money on airfare, I stayed an extra night.  Being in the state I was in, I didn't want to socialize so I spend most of the day while not at the funeral in my room.  It wasn't until I opened the window and let the humid air in that I realized how loud it was outside.  GOOD LORD how do those panes keep the sound of planes out??

I had a few meals via room service, and the servers were very friendly and the meals came to my room quickly, and at a good temperature.
One star off for having inadequate dining choices.  I will review the restaurant separately.

14/09/09 | Link | Rating: 4.0
9. J J.
Average.  Rooms were very nice.  No microwave but there is a refrigerator.  Rooms facing the airport were VERY noisy.  Breakfast is 19.00 and average.  Lukewarm oatmeal, no English muffins.  Hotel staf was friendl

04/10/11 | Link | Rating: 3.0
10. Lesley A.
I smiled as soon as I saw the steppe architecture of this hotel as my airplane landed in Atlanta. I was excited to be away from home for a conference held at this hotel, and yet, exhausted because it was 10 am and I had been awake since 2 am.

After a short ride on the Renaissance Concourse Hotel shuttle bus, I was immediately impressed with the grandeur of the hotel (thinking, "there's no way you can find a place this size in Chicago!").

The hotel has a peacock/tropical theme that is stunning, with hues of teal, purple and gold. Even their complimentary ballpoint pens are fun colors!

I stayed in a double queen bedroom and faceplanted into the soft white comforter and seven pillows on the bed by the window. When I awoke, I turned on the large flatscreen TV for background noise, marvelled at exotic scented complimentary soaps and shampoos (lemongrass soap?), and thought it was cool that they had a mini fridge to store my water bottles. Even though the hotel is located next to the tarmac, I didn't hear any airport noise.

The hotel has a gym and a pool. The hotel restaurant is also fantastic, also keeping with the hotel theme with its bright colors, Murano-like vases, dark wood tables and giant flower murals. I had the buffet and was particularly impressed with the Mexican-style soup and pork loin.

The conference spaces were also large, excellent and accomodating - easily converting between meeting spaces and dining areas.

Even though I was in this hotel for business, I was refreshed from the experience of staying here.

For anyone interested in going to downtown Atlanta, you hop on the hotel's shuttle to the airport, and take the subway into the city from there.

10/12/09 | Link | Rating: 5.0
11. Rebecca S.
I flew in to town to pick up Matt and help him drive all his stuff up to DC, and because he had the truck packed up and ready to go the next morning, we decided to stay in a hotel after I arrived. I'd originally been aiming for a Holiday Inn type of thing, but he said why not, let's go a little all out and get something nice on Orbitz. We decided to stay near the airport so we didn't have to drive once I landed, and he had stayed at the Renaissance Concourse before, and we got a really good deal on the room, so we booked.

He was checked in and enjoying before my flight even left Baltimore, and by the time I landed I had multiple text messages about how great the place was. Once I was on the ground, I had to wait a few minutes in the cluster that is the hotel shuttle waiting area, but once the shuttle arrived it was straight to the hotel. The room was really nice - my only complaint was the in-room coffee maker - really cheap, and really bad coffee. But other than that, there was a great balcony with a view of the runways, and while the room wasn't quite soundproof, it was definitely sound-dampened. There was very little disturbance from the planes coming and going, and especially at night, it was really cool to watch.

Parking was plentiful, room service wasn't bad, and the staff was really nice. I wouldn't have spent full price for the room, but with the deal we got on Orbitz, it was awesome.

05/07/10 | Link | Rating: 4.0
12. Juanita H.
I literally did not know where I was staying until the night before.  I saw someone elses review saying the same and that they found this hotel through the bidding process on priceline.com .  I did the same thing.  I won the room for a great rate and couldn't be more pleased.  The shuttle service was great because I needed to rent a car only for one day not for my entire stay.  The business center downstairs allowed me to go online and book my car rental same day and I was able to take the shuttle to the airport to pick up my car.  The great thing is too, if you are ambitious the subway runs directly to the airport, so you can always take the free shuttle to the airport and then hop Marta downtown and go out.  The access is great because its right off of highway 85 which made it easy for friends and family to come pick me up.  Not sure why so many people had an issue with the noise.  I was in room 1046 and didn't hear a peep.  The beds and the room were quit comfortable.  I heard them tell someone breakfast was $18.95 which is a bit much, luckily I got to Waffle House while I was there which I enjoy.  There is no Waffle House in New Jersey so I always enjoy that when I go down south and of course Krispy Kreme ;)  
I had a 6AM flight Monday morning getting me back to NJ at 8:15AM and was going straight to work that day, so the location of this hotel was great because I checked out at 4AM so I could drop off the rental, check in, and get through security.  Overall, the hotel gave me what I needed for the short time I was there.  Awesome!

08/05/12 | Link | Rating: 5.0
13. Cidne W.
I came here to vend for a fashion show/luncheon/fundraiser when I arrived in Atlanta.   I've vended at hotels before, so when I saw the  other  vendors tarrying their wares back and forth, I simply whistled for a bell boy who told me to pull the car up to the front and he would handle all of that for me.  I then saw the  other vendors motion like...(slapping forehead)  "I could have had a V-8."

Once inside I marveled at this pretty hotel.  The glass elevators made me feel like a kid again.  Going up and down....weeeeee!   Perhaps it was a good day, but each encounter with the staff was attitude-free!   It was one of the few places that I've been  here where the employees were pleasant and helpful.  From the front desk to the restaurant downstairs, I enjoyed my time here at the hotel.

Now about the restauarant.   I had to eat something as the day wore on, so I ran downstairs (not the elevator this time) and ordered a turkey sandwich with homemade chips from the lunch menu at the bar.  Okaaaaay....11 bucks for that.  BUT, the turkey was quality.   Not that pressed shit that you get at a deli.  I really wanted to get into that sandwich, but the bitch in the booth next to me kept eyeing it and my chips, all the while trying to sell me a bottle of juice for 35 dollars.   Fuck her!   Then she tried to exchange numbers and offered to show me around Atlanta.   Psshhhh.  I had no intention of ever seeing her trick ass again.

After the show, the bell boy came and loaded my stuff on the trolley and would not left me lift a thing.   **Bell boy swoon*    Parking was easy and relatively cheap.  I would so recommend this place for anyone visiting Atlanta and looking for  a place to stay near the airport.

21/01/10 | Link | Rating: 5.0
14. Adam S.
I stay here whenever I come down to Atlanta because of the great view of the airport (I take photos of airplanes). That being said, if you're a light sleeper or hate the noise of airplanes, make sure you get a room not facing the airport, or you will have a horrible night's sleep.
Upon arrival, you are greeted with a hotel splashed with blues, golds, and other light tropical-like colors. Nice. Check-in was fast, with one of the staff warm and welcoming, and the other just average. The rooms are nice, with a flat screen TV, one or two beds, bathroom, desk, and comfy chair. Plus a balcony overlooking the busiest airport in the world. You'll see a lot of Delta and airTran jets, and you might even catch some special liveries, like the Delta breast cancer jet, or the airTran Georgia Aquarium 737.
The concierge lounge, which we had access too because of Gold Elite, was good for hors devours, but pretty lackluster for dessert, breakfast, and throughout the day (they keep fruit and nuts out, that's it).
The bar and restaurant downstairs is fine for breakfast, but not great for lunch or dinner--I'd keep away. The peaches and cream french toast is delicious.
Overall, a decent airport hotel that gets the job done.

*Note that Wi-Fi is $14.95 unless you are elite.**

04/04/12 | Link | Rating: 4.0
15. Steve L.
As good as it gets for an airport/proximate property!

Check in is swift, parking is valet or self-park - secure and easy walking from the entrance.

Rooms are appropriately sized (not small), heavenly beds, views of the airport activity (planes arriving and departing), good wi-fi, good bathroom amenities!  

Rates are not overpriced. Restaurant and bar service is most adequate.

This hotel has an indoor pool, gym and small sauna: another very nice feature.

24/03/10 | Link | Rating: 4.0
16. Geoffrey R.
In all fairness, I knew nothing about this hotel going in. I booked using the Priceline.com "Name Your Own Price" option for hotels. Requested a 4-star hotel, for whatever nightly rate I was seeking at the time. I'm a frequent hotel guest....and this hotel isn't 4 star. I love the proximity to local businesses, freeways and, airport, as well as the helpful staff...but the room/hotel in general is sorely lacking. The rooms are dated...noticeably. Cheap marble/ countertops in the bathrooms, gold plating on the fixtures, 70s-era carpet, the odd yellowish tiles & wallpaper in the bathroom...just not what I expect from a hotel that's supposedly 1 step below a resort. It's equivalent to a Red Roof Inn...yet, way overpriced for what you receive. On top of that, they charge you $11 daily to park in their lot...but have it clearly posted, that they're not responsible for any loss/theft/damage that occurs to your vehicle. To give myself peace of mind, and lessen their grip on my wallet, I parked on the street....it's free, easier to get in & out(no lines or access card needed to leave), plus it's literally 3 steps further than parking in their lot.

07/11/11 | Link | Rating: 2.0
17. Scott O.
OMG what a dump, I am here for a conference and I will be switching to another Marriott property.  I hope I can make it through the night.

15/01/12 | Link | Rating: 1.0
18. A J.
Yes this hotel is relatively close to the airport, but dont let the name fool you into thinking you will actually be on the airport concourse where you can simply walk to the airport from the hotel. You actually need to take a shuttle which I timed to be a 15 minute ride, which is surprisingly long for a "concourse hotel." At least the shuttle is free, but the shuttle experience at the Atlanta airport is very hectic and not something I ever wanted to experience again which is why I booked the concourse hotel....but again, the hotel name was a big joke on me.

But I digress, because the hotel definitely had that luxury look and feel. The rooms were very nice and a good size. All of the furniture was very comfortable. However, I will never get room service here again because I ordered my eggs over easy but saying they were over hard is an understatement. Yet the potatoes were undercooked and the milk was a little sour.

I also didnt have the do not disturb sign up since I had just gotten my room service a minute ago and the housekeeper comes barging in after a quick knock and no time to respond. She didnt even apologize and I yelled that she can come back after I check out!! I think that coming into my room at 6:30am was completely appalling given that check-out wasnt for 5 1/2 more hours.

So my advice: stay at the hotel but know it's not right at the airport, skip the room service, and keep the do not disturb sign on your door at all times!

20/06/10 | Link | Rating: 3.0
19. T P.
Lay-overed in ATL and enjoyed my stay at the Renaissance. Complimentary shuttle to/from the airport made getting there a breeze. Price was right. I actually liked the decor. Beds were super comfortable and room was clean. We were partially facing the airport (AirTran) which made for a nice view and we did not notice any airport-associated noise. Could walk to several restaurants up the street (Spondivits was good). Did not see the pool or try the food so I can't comment.

Negatives: we were on the 8th floor yet the noise of clanking dishes during the 6am set up for breakfast at the restaurant below woke us up. I suggest they invest in better doors. Also, the bathroom was nice at one time but they seemed to have paid a lazy, inexperience person to re-caulk the tub and paint. Now it just looks shoddy.

13/11/12 | Link | Rating: 4.0
20. Valencia W.
As everyone knows - you will hate this hotel if you aren't a heavy sleeper.  I am a heavy sleep so the noise of the planes didn't bother me at all.  The hotel is average and I only wishes there was a refrigerator in my room.  Maybe I missed it but I sure couldn't find one.  I was there for a company event so check-in was very smooth and one thing that really shocked me was that the food was crazy!  It was really good.  That's the reason for the extra charge.  They do charge for internet so be aware of that.  If you're there to stay the night due to a long layover don't hesitate to stay here.  Just bring your ear plugs and enjoy the hotel.

26/09/11 | Link | Rating: 4.0
21. ChannelSeventyProductions I.
Our Asheville Video crew got bumped from the last flight of the day and we ended up in this hotel. My mood was foul from being stuck in Atlanta on a cold drizzly night, but the front desk had some great people that helped set that straight. That, plus a good room service menu backed up with some very quick service. The hotel was a bright spot in an otherwise miserable travel experience.

05/02/13 | Link | Rating: 5.0
22. Chris N.
Just stayed here for a workshop that was also hosted at the same hotel.  I am not a big fan of much of anything in the service industry in Atlanta but these guys and gals at the Renaissance went a long way towards changing that opinion a little.

The room was nice but they lose a 1/2 star for charging $15 for WiFi - and being on a different network than every other Marriott property which lets you use Boingo. But we had WiFi in the meeting rooms so all was not totally lost.  The other 1/2 star comes off for a no late checkout policy (well, I got it eventually after talking to the manager and reminding him that being a Marriott Rewards member supposedly guarantees late checkout, but the front desk person should have seen this when I called down to ask for it)

The catering department did a fantastic job with our workshop.  The breaks were always well stocked, the water always fresh and iced up, and the actual catering meals (which for 2 days I had all 3 meals a deal here) were tasty with a good selection.  The staff was on top of keeping the breakfast and lunch buffet full and very friendly in doing so.

If I were organizing a meeting in Atlanta, the Renaissance would be high on my list of sites.

23/04/10 | Link | Rating: 4.0
23. Jay D.
Had to stay here 3 days on business trip. I thought a Renaissance was a "step up" but not this one. Poor service from staff....a general "don't care attitude" which is odd for a Marriott. Usually the staff greets you first, but here, no. The staff working valet and in front of Hotel, are kind of rough looking, and give you that " I am a predator and you are a potential victim"  sullen stare when you walk by.
Breakfast buffet is overpriced and actually like a continental breakfast. Ask the waiter for orange juice and the response is "It's up on the buffet, in a plastic container"....same one you buy at the corner gas station.....Seriously? At a Renaisssance? You definitely do not want to stay here!

24/06/12 | Link | Rating: 1.0
24. Jennifer D.
Stayed here a many times over the years.  Needed a longer stay close to corporate offices so booked over a month in advance.  The day I was to arrive I got a call from Renaissance trying to cancel my reservations.  They had overbooked the night.  I was told I could come back the next night.  Very inconvenient.  Had I known in advance I could have booked another hotel of my choosing not a lesser quality Marriott Property close to my meetings.  I was very upset with the Staff attitude that they were doing me a favor letting me stay here.
Ended up with quiet room on parking lot side but no safe in room.

12/01/12 | Link | Rating: 3.0
25. Anne J.
Lacking the little touches that make a hotel stay nice. I ended up here when Delta messed up. Waited 25 minutes in the cold after 10pm for a shuttle that it supposed to come every 20 mins. Wakeup call had silence on the other end - no "good morning," no recording, just silence. Weird. Room is clean and comfortable with plenty of jet noise. Noise from bar carries up into the huge atrium. Takes about 10 mins to get here from the airport.

Next time I will try one of the Marriotts.

08/12/10 | Link | Rating: 3.0
26. Shefali M.
Gross.  This hotel is stuck in the 70s, and they make no attempt to cover this up.  From the yellow tile (and mildew) in the bathroom to the faded conference room carpets, this place just sucks.  I was stuck here for 5 nights at a corporate training event, so I experienced every aspect of this hotel.  Room service took over 90 minutes to receive one night.  All the banquet food was over-salted and obviously heated up from frozen.  They were constantly out of skim milk, and the only excuse given is that "The deliveries come in on Fridays."  COME ON!  The drinks at the bar averaged about $14.  If you weren't a conference participant, internet was $10.  There is noise at all hours of the day due to the proximity of the airport.  My room sat on the runway.  I could watch the jets take off all night.  

UGH, so gross that I would never stay here again.  An embarrassment to the Marriott brand.

20/12/11 | Link | Rating: 1.0
27. Sherri K.
HI-end, classy, top service.
One of my favorite hotels yet. The staff is professional and takes the time to get to know each guest. I came in from a run and one of the staff asked how was it outside, how far I ran, and chatted with me about my day.
This is the kind of personnel that keeps satisfied guests coming back.
The rooms are large. Huge actually. The views are simply of the airport and surrounding runways, but if you need proximity to the airport, it's perfect. Very comfortable to say the least.
Aveda products and the best steam irons I have used.
The restaurant was upscale but had southern comfort items that reminded you that you were being treated to southern delights. I had to taste the Fried Green Tomato's which came with a prawn atop, with a delightful sauce drizzled on the entire plate.
The wine list is average but at abnormally expensive prices, which was surprising as the plates were competitive.
Airport shuttle service every 20 minutes.
Convenient and classy - you hardly find that combination. Best choice for the ATL airport area.

20/03/12 | Link | Rating: 4.0
28. Tricia K.
Do not stay at this hotel if you plan on going to bed early or sleeping in late because this hotel is right next to one of the main runways which is constantly busy from 5am to 11pm. However, this is a great hotel to relax in if you are traveling in or out of ATL. Besides the airplane noise, this hotel is fairly quiet.

I stayed in a room on the club level was was pleased with the luxuriousness of the accommodations. The refreshments in the club lounge were better than average as well. The staff here was very helpful and professional. My original room was not ready when I checked in around 5pm so the front desk offered me extra rewards points to make up for it.

I agree with reviewer Alayna J about the shuttle service. A hotel of this caliber should get its own shuttle and not have to share one with the other hotels. The shuttle took over 20 minutes to show up at the airport and by then so many people needed it there was barely enough room for passengers and their luggage. At least 50% of the passengers got off at the Renaissance anyways (luckily it was the first stop) so the demand for a dedicated shuttle is there in my opinion. On the way to the airport in the morning, the shuttle makes stops at a couple of the Delta offices.

12/03/11 | Link | Rating: 4.0
29. Maggie B.
This was a great hotel to stay at. The place was classy and had images of books along the walls. The hotel staff was really friendly and always had smiles on their faces. The hotel rooms were also really nice. The runway view was surprisingly awesome to be that close and the rooms were not too loud. The buffet in the morning was good and had a lot of variety and the appetizers from the bar were good too. My only complaint was that the hotel was under staffed but that had nothing to do with the staff themselves.

12/12/13 | Link | Rating: 5.0
30. Leilane V.
I have stayed at other hotels at this airport, and this one is definitely the best by far, especially because of the restaurant and bar.
The food was creative and excellent value with an extensive wine-by-the glass option.

05/03/13 | Link | Rating: 5.0
31. Stacie R.
Stayed here two nights on airport side for a conference. First I will say that banquet facilities, catering, and all common areas are very nice. The restaurant and bar were also nice and prices were reasonable. The room was very nice, great water pressure and view, however I don't think soundproof is the best word to describe it. The sound from the airport was muffle but the planes and other noises woke us up several times in the night. If you are a light sleeper I would definitely recommend asking for a room on the other side of the hotel. Overall we had a great stay, the valet seemed expensive but the attendants were very nice.

11/01/14 | Link | Rating: 4.0
32. John L.
Great staff w/ the friendliest shuttle service. Tip those shuttle drivers, people  Concorde - adventurous menu but preparation falls short. Try the fried tomatoes (kitchen- less is more w/ the very good balsamic/BBQ sauce) & Kobi sliders (kitchen-medium rare is pink). More attention to smaller but critical detail.

A+ servers and bartenders!

03/03/13 | Link | Rating: 3.0
33. Rock C.
Stayed here three times in the last 2 years, I like the atmosphere and the location.  There is nothing walking distance to food or bar but the shuttle runs every 1/2 hour to the airport.  They renovated the room this year so it's nicer and looking fresh.  I would stay here again.

15/07/13 | Link | Rating: 4.0
34. Monkey T.
Grand entrance, nice rooms, inviting staff, airport shuttle ride is bouncy, rough and serves 3 hotels.  Lobby bar looks enticing, but Monkey short on time.  Double beds are okay, nothing spectacular.  AC works, but needs the filter to be changed.  Nose quickly stuffed up when AC on, back to normal when turned off.  Dirty!  One other oddity...  Why is the coffee maker, glasses and tea located INSIDE the closet?

Will return to town to indulge in other features of this hotel and possibly bump up rating.  For now, Monkey needs to crash.

10/07/12 | Link | Rating: 3.0
35. Samantha S.
I live in the Atlanta area but me and a friend were invited to a party at Renaissance and decided to make a day of the event and get a room.
We got a really good deal on our room, it was a package that included wine upon arrival and breakfast upon departure.
When we got there the staff was super friendly and speedy in checking us in.
The room was very nice, the pillows were plush, and the view was decent.
Now, the party we were there to attend was being hosted by bikers so I'm sure other guests that weren't aware a party was going on in the hotel weren't too happy due to the noise level. They were pretty rowdy.
In the morning we opted for the breakfast buffet (opposed to room service) and it was amazing. They had everything. Breads, fresh fruits, eggs, bacon, waffles cooked to order, grits, cereals, everything.
We got complimentary fresh squeezed juice, it was nice.
My only gripe though was we kept being asked how we were going to pay for certain things (wine & breakfast) although they were part of the package we purchased. You'd think the staff would know this?
Over all, we enjoyed our brief stay.

26/02/14 | Link | Rating: 4.0
36. Johnny P.
Pretty disappointing stay at this location. They had real troubles accommodating us with adjoining rooms. The food in the dining was just ok......then the courtesy shuttle driver insisted on unloading our bags and scowled at me for only tipping $5.

This place must be poorly managed.

The rooms were nice and clean and it gives a pretty view of the runways.

29/12/13 | Link | Rating: 2.0
37. Steve N.
Why go to so-called "full-service" hotels? To pay for Internet, parking, and breakfast.? The room is a little bigger, the gym is a little nicer. I got a view of the airplot.

If this is your thing, go for it. The people and the hotel are very nice, but the $$$ could add up fast.

TIP: You hear the planes. Let me repeat that. YOU HEAR THE PLANES.

05/10/12 | Link | Rating: 3.0
38. Bill D.
Was here by accident.  Flight from St. Louis to New Orleans with a quick stop in Atlanta.  The plane was late getting into Atlanta and we missed out flight and of coarse, it was the last flight for the night.  I called Marriott and asked for a nice hotel close to the airport.  They booked me here.  

Caught the shuttle van to the hotel, nice driver, and quickly checked in at the hotel.  Open in the middle, we went to the room and dropped off the bag.  The room was nice, clean and didn't have any strange odors.  We were to late to utilize some of the additional features of the hotel, but friendly staff, nice restaurant that had strong drinks was important considering our vacation was already one day behind.  Also, being close to the airport, I never did notice the sounds of planes that you normally here when staying close.  Wouldn't think twice to stay here again.  Thanks!

12/04/14 | Link | Rating: 4.0
39. Rey L.
used to stay here frequently. glad some things don't change. unable to stay IN the hotel due to availability, but, attended a conference here. staff are still friendly. views of the runways are still cool. shuttle service to ATL are prompt. great spot to stay at.

17/11/14 | Link | Rating: 4.0
40. Asia K.
Giving 1 star when I don't want to is because the rooms are nice BUT after going to the bar area and being treated bad just because I left my ID in my room didn't give the female bartender to treat me bad. After reporting it to Patrick whom was wearing someone else's name tag, he resolved it poorly. Will not return here ever again

13/12/14 | Link | Rating: 1.0
41. Gd V.
Not sure why there are no drawers to unpack clothes and out away...cool staff but the prices can be challenging...go to various discount sites for cheaper price....lovely view of the planes landing / taking off....

13/01/15 | Link | Rating: 3.0
42. John T.
As stated by others DO NOT RELY ON SHUTTLE SERVICE!

Called the hotel to find out where to wait at for the airport pick-up and was advised pickup was at NORTH zone 2. Waited there for 45 minutes for what was supposed to be a 20-minute cycle shuttle with no sign of said shuttle. Called back a second and third time every fifteen minutes and was told by a male voice who answered the phone to BE PATIENT and that the shuttle would be there any minute. Still no sign of shuttle after an hour. Finally gave up and wandered around the terminal, and finally spotted it at the "Airport Area Hotels" zone 2.

Extremely disappointed that we had to wait out in the cold for over an hour due to incompetence on the hotel's part with no apology. If I could give this rating zero stars I would.

01/12/14 | Link | Rating: 1.0
43. James B.
One of my favorite hotels in Atlanta. Stylish, clean, good service, wonderful beds/bedding, close to ATL. Airport hotels can have more noise than other parts of town, but the view here is worth it.

14/01/15 | Link | Rating: 4.0
44. Seana C.
I had a billing issue here after our first stay,  which took about 2 months to resolve, since nobody at the hotel returned my calls.  It is almost impossible to reach a manager here. I gave this place another shot, since we really loved watching the planes from our balcony and we were disappointed by the cleanliness of our room (mold in refrigerator) , so they moved us to a different room. The service here is lackluster and so are the rooms, but you can't beat the view if you're dorks like us.

21/09/14 | Link | Rating: 3.0
45. Lisa K.
Very clean and comfortable hotel near the airport. Front desk was extremely friendly and helpful. Great location for a quick overnight stay. It's located right next to the airport and although not ideal for relaxation, it's very convenient. Free shuttle to and from the terminal is a plus!

17/01/15 | Link | Rating: 4.0
46. E J.
I really enjoyed my stay at the Renaissance Airport Hotel.  The room was a nice size, it was fairly clean and I had a view of the runway which was great!  It offered shuttle service to and from the airport which was convenient, and the hotel staff was friendly.   I worked out in the gym which was really nice and I got takeout from the Concorde Bar and Grill. The waiter/bartender was wonderful, the service great and the food tasty.  I would definitely stay here again.

05/04/15 | Link | Rating: 4.0
47. Joe M.
Here for a night. Flew in from Detroit and needed to stay a night. Really like this place. Hungry, so decided to head to the restaurant. The first person I meet was Ms Betty Richards. WOW. A couple folks ahead of me and I loved watching how she took care of customers. A true professional. I have over 1000 nights a Marriott. She is by far one of the best I have meet. Then we meet our waitress Eva Pond. Again I was very impress. Great job Marriott on having theses 2 working for you. I would stay here again. Beds are good and all around a great place if you need to be by the airport.

03/04/15 | Link | Rating: 4.0
48. Amy C.
This is our go to Atlanta airport hotel. Always a good price and an easy shuttle ride from the airport. They have a decent concierge lounge. The man who works in the c lounge at night is awesome. Very nice man. The bar/restaurant at night is adequate for food but subpar on waitresses. Hard to get any customer service. The breakfast buffet is very nice and the morning waitresses very attentive.

25/03/15 | Link | Rating: 4.0
49. Robert N.
My 5-night stay at this hotel for a conference was, for the most part, a run-of-the-mill experience. The food and the service weren't particularly good or bad. My 9th floor room facing the runway, was fine. The airplane noise didn't bother me, but I could see how it might be a problem for some folks. (I do suspect, however, that the air traffic may have affected the quality of the wireless internet connections on that side of the hotel.

Housekeeping could be MUCH better. Not a single surface in my room was wiped down or dusted. A used towel was left on the chair. Although the bed was made, the linens were not changed. (I suspected this after the first night, so I just slept in the other bed the second night. I found a hair in the bed linens that was clearly not mine judging by length and texture.) There were crumbs left on the table after the room had been cleaned, and the amount of dust still on top of the desk/mini-fridge cabinet on my final day (and the long, straight hair still on the desk) was far more than could have collected during my stay.

My primary concern during the stay was that on my 4th night (Friday), a housekeeper knocked on my door at 11pm. After I got dressed and answered the door, the housekeeper informed me that she was doing a "room check" because the housekeeper who cleaned my room earlier said that all of my things were gone as if I had checked out. This was EXTREMELY suspicious to me. My belongings were plainly visible throughout the room, I was not scheduled to check out until Sunday, and the housekeeper who cleaned my room Friday morning clearly accepted the tip that I left in the provided envelope.

I called the front desk as soon as I finished questioning the housekeeper's motive for this 11pm "room check," but the person who answered my call was not helpful in the least. I stopped at the front desk on Saturday morning to inform management of the event. Someone from the front desk went to "the back" to see if they could find out what happened. (I reported the incident so that the Housekeeping Manager would be made aware and able to counsel the staff.) I have not heard that anything was discovered or resolved. My feeling is that the housekeeper intended to enter my room, go through my things, and possible steal from me had I not been present when she knocked at 11pm. As a result, I refused housekeeping service for the remainder of my stay and kept the DO NOT DISTURB door hanger outside my room.

While my first three nights were fairly uneventful, I was uncomfortable for the remainder of my stay. No bueno.

18/01/15 | Link | Rating: 1.0
50. Homing T.
Came back again, work put me here.
So this time, made my bed, but not swap out the missing soap/conditioner...
What's the deal yo.
-1.

Room service, called, waited 30 minutes, no signs. People are laughing at the back ground/front desk. How professional.
-1.

I can't believe I am here again.

05/02/15 | Link | Rating: 1.0
51. Michelle D.
Excellent hotel, an oasis in the city!!!  The room was spacious, fresh "sunshine" clean sheets, and the beds were GREAT!  My husband and I both have back issues, and are always leery of strange beds.....but we woke up with no aches or pains.

Since we were stranded here because the south freaks out when you even utter the 4 letter word..... S N O W.....I appreciated even more the Aveda products in the bathroom.  So even though I slightly resembled a hag due to all my missing beauty accoutrements, I didn't have to smell like one!

The staff were friendly and helpful, and did I mention the fairly good beer selection at the bar (ok, it's not a craft brewery selection, but......)?  What else do you do when you are stranded and everything is closed????

And for the record, I did learn a lesson here.....always travel with a back up carry on.  Rookie mistake.

16/02/15 | Link | Rating: 5.0