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Residence Inn Atlanta Downtown in Atlanta, GA

Residence Inn Atlanta Downtown in Atlanta, GA

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Company Info:

Rating: 3.12

Address: 134 Peachtree St NW, Atlanta, GA, 30303

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    Comments (26):

    1. Matthew W.
    Good things: pretty clean room, comfy bed, quiet hotel, good residence inn for the area (e.g. don't expect a brand new building, but since it's a "historic" building, that's part of the charm).  Free beer and breakfast (not at the same time).  Free dinner, although the dinner didn't look that good.  The beer was flat one night, but you can't complain too much at all-you-can-drink free beer.  Free walking tour of Atlanta on Tuesdays by the manager, but we didn't have time for it.

    Bad things: kind of a weird location, but not too bad.  You have to valet, which is kind of inconvenient, and you have to pay $23 a night plus tip.  It might be kind of expensive, but I was there on business, so price didn't matter too much to me.

    The best thing, which is why I'm giving the 5 stars, is the friendly guy that works in the lobby.  I'm not sure what his role/job title is, but he kind of hangs out in the lobby, and assists people with bags checking in, but he also works behind the desk (sometimes).  He was really funny and told us that Freaknik was going to occur that weekend, but told us that we should avoid it because it's not pleasant to be around downtown Atlanta during that time.  He would make fun of the businessmen that are around the area and told us which bars to avoid because the businessmen go there.  (Note that this last sentence is a positive trait about him and the hotel)  Seems like other people staying there knew him, probably because he was friendly and got to know the guests.

    21/04/10 | Link | Rating: 5.0
    2. Tim B.
    I must note that I gave this hotel four stars, given its location.  What I mean is this, I come to downtown Atlanta every year for a trade show at the Georgia World Congress Center.  So, I make it a point to stay at a hotel within walking distance, but also not too expensive.  I have stayed at several in the area, but this has become my favorite, for when I come down here.

    The location is decent, and the staff is really friendly.  Also, I get a one bedroom suite with free breakfast and evening drinks, for as much, if not less than many of the hotels in the area (and those are regular rooms -- not free breakfast or drinks.

    19/11/10 | Link | Rating: 4.0
    3. Stephen M.
    The hotel staff is friendly and the breakfast is free! Location is right by the Marta as well. Got a great deal from price line name your price!

    30/06/11 | Link | Rating: 4.0
    4. Brian C.
    Thrive on Long Stays...???  Yeah, right.  Maybe provided that long stay is not over the weekend and you don't want to do anything crazy like eat, get dry cleaning done, or even do laundry yourself.   And if you do want to do laundry, bring a roll of quarters, because heaven forbid they didn't make $3.00 a load.  They were out of detergent.  They were out of beer behind the receptionist desk.  They did go get detergent for me after I uncorked in the lobby

    24/02/13 | Link | Rating: 1.0
    5. Renee J.
    The staff here were really nice, I mean really nice. The room we had was nice, no complaints. Breakfast was okay. I thought it's better than average. The only bad thing was we had to park in a garage and that was pricey for us. The location was great. Atlanta is a small city so I think you can great around most in town places pretty easily from this hotel by your own car, MARTA, or taxi. I love Atlanta.

    19/08/11 | Link | Rating: 4.0
    6. Chas F.
    Service, horrible! I hate downtown hotels they are the worst! They have luggage carts but to use them you must lug your stuff upstairs. I refuse to do valet, always have and always will. The valet guy told me I must leave my keys with him even if I wasn't having my car valet parked. I said NO I'm not leaving you with my keys. I wanted to take my stuff to my room then I would return to move my car. I checked in at 10:30 at night so I wasn't in the way of anyone or anything. While lugging my stuff up the stairs the other employee asked if I needed help. I politely said no. He picked up my brand new apple laptop and dropped it! I then got rude and said thanks but I said I could handle it myself! These people can't take a hint! The room was nothing special. Looked a little dated and was not nearly as nice as I expect Marriotts to be. I stayed on the 20th floor and was shocked to see the windows were single pane glass?!? In one of the bedrooms there were 2 bars at the bottom but it wouldn't stop anyone that wanted to get out. I wouldn't recommend this hotel nor will I stay here again!

    18/05/12 | Link | Rating: 1.0
    7. Monika K.
    stayed here while at a conference in town. in the middle of DT , close to everything. walked to the conference center and aquarium, room was basic, free bfast everyday, friendly staff, helped hail cabs. can't complain. then again it was free.

    26/05/12 | Link | Rating: 3.0
    8. Jerry S.
    Clean room, friendly service, free wifi in room and convenient to many restaurants.  Complimentary happy hour from 5:30 - 7 pm as well as complimentary breakfast.  I would stay here again!

    30/09/12 | Link | Rating: 4.0
    9. Lara A.
    We stayed here over a weekend in a "queen studio suite," which turned out to actually have a king-sized bed. The room was way nicer than expected; it was quite roomy, very clean, and had a decent view. We really enjoyed having the kitchen (fridge, stove, dishwasher, microwave). We also enjoyed the fitness room, which was small, but clean, and included towels, apples, water, and a nice street view. There are lots of good restaurants nearby, although many seemed to only be open for lunch. I would definitely stay here again - what a great value!

    24/03/13 | Link | Rating: 4.0
    10. Joy R.
    All the things you need for a comfortable stay away from home! Clean room, comfortable bed, Free WiFi and a nice TV! The staff was great! Especially Miss Chasity who helped me scan and send a bunch of  paperwork. Everyone was efficient and helpful! Free dinner (wasn't that tasty, but hey! its free! lol) with free wine and beer! And its a historic landmark, so of course I loved that! I love anything old! :) I had a great stay here and would highly recommend to anyone who needs a nice and dependable stay in the A! Only thing was it was a little hard to find, google maps is confusing to use. Its diagonal to a Fifth Third Bank and Marta station...and in an old looking off white building. The best thing is to look for the burgundy valet sign outside. :)

    11/09/12 | Link | Rating: 4.0
    11. James D.
    My wife and friends and I stayed here for the Dragon*Con convention.  This place was outstanding.  Wire-to-wire, the experience was heavenly.  The hotel is a recognized historic site and it is beautiful.  The entire staff was super nice, helpful and friendly the whole time we stayed there.  Anything we needed, they readily got for us.  They offer free Wi-Fi, which is something most other hotels in that area do not give you.  The rooms are really cool--you get a mini-kitchen with a dishwasher, a stove, a microwave, silverware and pots and pans.  The bed and pillows are comfortable.  Two TV's--one in the bedroom area and one in the living room area.  There is a little general store on the lobby floor.  When we were checking out, they even let us leave our luggage behind their front desk for a few hours so we could go finish our volunteer work at the convention.  I can't recommend this place enough.  When we are able to make a reservation for next year's Dragon*Con, we are immediately making it with this Residence Inn.  I wish I could give six stars, honestly.

    02/09/13 | Link | Rating: 5.0
    12. Matt G.
    I've stayed at several residence inns for business over the past couple of years.  I primary choose them because they are 1 step above a courtyard, offer that home feeling while away on the road, and usually have a decent restaurant  and lounge.

    This Marriott was not what I was used to and i'm pretty disappointed for the cost of the stay and the very expensive price to park near by.  The room layout is odd, only option of a restaurant is a near by diner that has terrible reviews and parking is an absolute mess in this area.

    There is a courtyard within a stone's throw of this hotel.  Stay there!!! There is a restaurant, coffee shop and it's a more modern comfortable feel.  I like Marriott but this one is just not quite up to par.  I know it's franchised by someone else but some effort could be put into it....

    P.s, this area is definitely sketchy at night and the downtown area is absolutely dead after hours... I didn't feel comfortable leaving the hotel after hours.

    23/08/13 | Link | Rating: 2.0
    13. Steve E.
    This hotel is a normal good brand but this location is very dirty. The rooms have a very old musty smell. I would worry its mold! The hall walls elevator walls are dirty and just needs some tlc and owner pride. The staff was nice and did a good job in the customer service side.

    15/10/13 | Link | Rating: 1.0
    14. Neal E.
    Stayed at this Residence Inn earlier this week for one night. The building itself - the Rhodes-Haverty Building - is a historic building that has been listed by the U.S. Department of the Interior on the National Register of Historic Places:

    nrhp.focus.nps.gov/natre…

    My room was comfortable enough - it was actually quite spacious (see the attached pix). The room contained a kitchenette with a two burner stove, sink, dishwasher, coffee maker, microwave, and a full sized refrigerator.

    Also included was a couch and chair with a coffee table, a table that was supposed to be a desk (with chair), TV, etc.

    Parking is available via valet - you actually pull up at the back of the hotel for the valet service on Forsyth Street, NW.

    Cold beverages, snacks, and toiletries are available for purchase down by the front desk.

    Cons:
    - Bed was not firm enough for my tastes
    - TV was old CRT-based, analog style TV (let's get HD sets and HD content in here!)

    Pros:
    - Staff were very friendly and helpful

    19/06/09 | Link | Rating: 3.0
    15. Vikki I.
    I was in town for a conference and was looking for a hotel a short distance from the convention center that was easily walkable and included breakfast.  The Residence Inn fit the bill.  It was both walkable and had breakfast included.  Monday to Thursday there is also a guest happy hour that includes a light meal.  This enabled me to save $$$ I would have otherwise spent on overpriced meals.  My room was well appointed however I am deducting stars for the key card system which refused to let me back into my room after 8PM each of the four nights that I was there.  I also struggled with the climate control.  Unless it was on I was hot but with it on I became freezing.  Also, when the person next door got in their shower the noise from the pipes located right next to my bed was very loud.  I was awoken every morning by this.  The redeeming feature were the staff who were pleasant and helpful at every turn.

    20/06/14 | Link | Rating: 3.0
    16. Michael B.
    Great location!  Parking is valet only.

    Typical Residence Inn style accommodations except only a microwave and a stove top in the room (no oven).  I would have kicked up the rating to four stars if the mattress had been updated.  It was a hard spring mattress, which in a residence Inn I was surprised to find.  Each floor only has a 8-9 rooms so it was generally pretty quite.  Contrary to some of the other reviews, we found the hotel staff very courteous and helpful.

    09/03/13 | Link | Rating: 3.0
    17. Patrick F.
    Nice rooms.  Small for a residence inn.  Good location.  Unhelpful front desk..certain people quite rude especially to a platinum member when I had a concern upon check in.  Worst wifi I've had in a long time..and I travel all year.  TV in the living room doesn't work, no HD tv.  Bad breakfast compared to a lot of other residence inn's.  Oatmeal was horrendous, hard to screw oatmeal up.  Great if you're out each night and for a short stay, go elsewhere if you want to cook in and you're staying for a week or more.

    25/03/14 | Link | Rating: 2.0
    18. Lance W.
    This is a decent Residence Inn, I will probably try one of the other downtown Marriott properties on my next trip to Atlanta.

    The hotel is in a historic building that was converted to a hotel for the 1996 Olympic Games.  The hotel doesn't have many amenities and is a few blocks off the main Peachtree row of hotels and restaurants so solo travelers may be a bit wary walking back to the hotel late at night since the streets are empty near the hotel.

    The room is small for a RI but that is to be expected in an old, downtown hotel.  The room is nicely appointed and comfortable.  A small kitchenette with refrigerator, microwave and coffee maker is in the room.

    Valet is $25 per night.

    There are many, many restaurants within a 10 minute walk of the hotel.

    23/10/12 | Link | Rating: 3.0
    19. Keith C.
    The staff is a bunch of hustlers. You don't have to pay for the $28 valet parking like the staff makes you believe, there is a $10 lot across the street. The hotel was clean and it was a good breakfast and I was able to get to the braves game pretty easily. check your bank statement when u leave there, I had to call back Monday to get some money back because they took money out of my account for things I didn't use like the valet parking. If you stay there deal with the staff as less as possible and don't believe anything they say, the location is very convenient, but it is Atlanta so be careful on the streets.

    26/05/14 | Link | Rating: 2.0
    20. Giddy I.
    The hotel is located in the middle of downtown Atlanta, right next to the MARTA station. Though surrounded by homeless people, like most other downtown areas, it felt pretty safe. Yes, there is a parking fee, but that is across the board in downtown ATL. It is real close to the airport which is another perk.Taxi fare is $10.00 anywhere downtown and $32 flat fee to the airport. The rooms can use a bit of upgrade, at least my room did. However, anything I needed was taken care of. The only thing I did not like about the rooms, is that the kitchen cabinets are too high, for anyone short or tall, so not convenient; they sent a porter to get some stuff down for me and I kept it in the dishwasher. They also do grocery shopping for you if need be and although there is no room service, they have a menu from an upscale diner next door to order from for an additional service fee. The staff is wonderful and very courteous, from the front desk, to the housekeeping, the valets/porters and the kitchen staff that prepares the hot complimentary breakfast and social dinners....(they even accommodate you if you tell them you are vegetarian or vegan, which most places don't). If I had to come back again, for work or pleasure, I would stay here for sure as you cannot beat the price for what you are offered.

    14/12/14 | Link | Rating: 4.0
    21. Nic M.
    This hotel was comfortable, clean and I cannot say enough nice things about the staff. Joel at the front desk was so helpful and worked hard to get me room when they were booked solid, because the hotel down the street was a nightmare. Felicia the woman that cleaned my room left me notes to have a great day. The management, food service, front desk and valets were all fantastic with great recommendations for local attractions and restaurants. My room was cleaned to perfection daily. I added a pic of what I thought was a cute/updated kitchenette. Definitely recommend to anyone coming to Atlanta.

    02/05/14 | Link | Rating: 4.0
    22. Gricelda P.
    I stayed here on a business trip.
    The hotel was conveniently located a few steps away from the subway and AmericasMart, so if you go to the gift and furniture market this is a perfect location.

    I do have to recommend not leaving the hotel after dark though, the area is kind of sketchy.

    The hotel was clean, the staff was friendly and the beds comfortable, the price was a little high in my opinion since for $20 more you can book a room at the W.
    Also, not happy about how as soon as the furniture market begins they double the price of the rooms.

    12/07/13 | Link | Rating: 3.0
    23. Fina M.
    @Marriott properties Over $150/night to be POISONED. Paint thinner while guests sleep, woke up dizzy with smell of paint thinner all the way up at top level of hotel. Called front desk, apparently the work is happening on first level on elevators.Cannot imagine what lower levels are like. Headache/UNSAFE. No windows to open in rooms and only 2 doors of hotel just opened to bring in air. Packing up my stuff and getting out of here ASAP. I get sick from this...you get certified letter in the mail.

    23/05/14 | Link | Rating: 1.0
    24. Matthew D.
    This is not one or your typical Marriotts.  The customer service is awful and the staff is not trained at all.  The rooms are not well maintained/cleaned very well.  Two stars for this one is probably generous.   Note:  The valet guys were very nice.

    15/02/15 | Link | Rating: 2.0
    25. Cory P.
    I got yelled at twice by a couple crazy chocolate women for being vanilla, that pisses me off. We have no say in the color we are born in. Color is not a factor in the person you are or the way you should treat a person. (I only stayed three nights. I guess i got lucky the third day to not be yelled at.)
    The hotel was nice, maybe a little outdated but then again its an old building and has a cool haunted feel to it. There are creaks and groans. Very cool. I swear my fridge door opened a few times and its a new fridge. I seriously yelled to stay away from my ben and jerry's. It seemed to have worked.)
    The hotel staff was excellent and friendly. I loved the front desk lady who kept calling me and everyone doll. I was asked frequently how I was doing and it was genuine. Valet screwed up by miss placing the tag on my keys. I have never seen such great genuine service from the gentlemen to get things corrected and me on my way.
    I usually stay at the Marquis when I am in town but I have to admit, with the coolness of the hotel, staff and even other patrons. I will have a hard time deciding which hotel to stay at. ( I guess it will come down to the price and if I want a fridge haunting.)

    29/01/15 | Link | Rating: 4.0
    26. Dana A.
    I will definitely stay here again when I come to Atlanta. The hotel is nice, centrally located, newly renovated and the hotel team provides excellent service.

    I took Marta from the airport, which dropped me off very close to the hotel - much more convenient than renting a car. When I arrived, Aliyah greeted me and made sure I had everything I needed. She also walked me to the elevator and helped orient me to this nice, historic building. My newly renovated room had everything I could ask for, including working space, stove, fridge, microwave. I felt very comfortable.

    One night I took advantage of the free drinks, hors d'oeuvres and movie. When I walked in, Jason showed me the lay of the land and poured me a glass of wine. Very nice to come home to after work! I was able to veganize the food offering,which I appreciated. The manager, Christine, also stopped by to welcome me. It was enjoyable.

    13/04/15 | Link | Rating: 5.0