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TWELVE Hotels in Atlanta, GA

TWELVE Hotels in Atlanta, GA

Specialties

Upscale. Comfortable. Easy. TWELVE Hotels offer environments like no other. Equal parts urban chic and casual comfort, our Atlanta hotels combine the convenience of home with refined boutique offerings that cater to your every indulgence.
Our approach to designing these unique hotels was the achievement of balance. We wanted to create spaces as comfortable as your home, yet as refined as an upscale resort or luxury hotel.

 

Company Info:

Rating: 3.68

Address: 361 17th St, Atlanta, GA, 30363
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (25):

1. Andrea R.
This is by far the nicest hotel I have ever stayed in.  I had heard that this brand new hotel was nice, but my stay here as been much more than "nice". Twelve hotels also has condos in the building and all the hotel rooms are modeled off of the condos. My beautiful one bedroom hotel room includes a beautiful new kitchen, two flat screen TVs, a computer with free Internet access, a huge bedroom, and much more. The service is top notch, the fitness room has all the equipment you could possibly need (with TVs on each machine), and it's right in the middle of all the shops and restaurants of Atlantic Station.  The best part about this hotel is that it's only $195/night.  I'm sure the prices will be rising at this magnificent hotel soon so book a room soon!

11/05/06 | Link | Rating: 5.0
2. Brittany S.
A hotel so major they host events in the LOBBY. Yes, folks, I went to a networking event here and the location was "Lobby at Twelve." Kinda has a ring to it, doesn't it?

Never actually been inside the hotel, but the lobby is great...especially the blue lighting.

10/08/07 | Link | Rating: 5.0
3. Hannah B.
I stayed here last October when I planned a 21st birthday.

When walking in the hotel it was well furnished, and looked amazing. Very contemporary. The elevators require a room key upon entry, it made me feel safe.

The walls to our room were just concrete, which I don't think I liked. But, it comes with your own computer with Internet access. You get a small living room and kitchen. The bed was so comfortable! And the bathroom.... it had a garden tub and a shower. I loved the bathroom.

Unfortunately, our balcony didn't overview anything but a building. My friend however got to talk to a drunk lady below who was at a wedding at Atlantic Station. ha ha

Overall it was great hotel! I think there are better out there, so I didn't give it 5 stars. It was close though.

27/09/07 | Link | Rating: 4.0
4. Michelle L.
I loved this place. So many great places within walking distance, split with residences, great food, staff was nice, rooms were gorgeous, lobby bar food delish, and bartenders super helpful!

Area is central to anything you can need or want publix, bars, movies, dinner, etc. loved it, and the bed was extremely comfortable!

The views are very industrial but the area is hopping. :-)

12/08/09 | Link | Rating: 4.0
5. Erin W.
Twelve Hotel & Residences is very urban, contemporary and chic and centrally located in Atlantic Station.  Just when you thought there was only one, Twelve Centennial Park is set to open next year.  While there are 101 one and two bedroom hotel suites, Twelve also has residential condominiums.   When I attended an event at Twelve and toured premises I was amazed.  Each room has a full kitchen including a microwave, refrigerator, etc.  The best part is the ceiling to floor windows that display a remarkable view of the city.

The Lobby at Twelve Hotel is open to both guests and locals.  Additionally Twelve has very nice event space. At Twelve you're in walking distance to tons of restaurants and shopping in Atlantic Station.  Whether you want to live there or just stay for a few days, you'll enjoy yourself.  Check it out because it's pure luxury.  For details visit twelvehotels.com .

15/11/06 | Link | Rating: 5.0
6. Sarah Sickles C.
HOT HOT HOT.

I stayed here for three weeks on a business trip-- seriously, I love my company-- and had an amazing time.  Not only is this close to lots of good shopping and restaurants, but also a grocery store and Target so you can actually make use of the fabulous kitchen they provide.  The service was top-notch and the rooms were beautifully appointed.  

The only reason that I dock their fifth star is because of the hoes in the lobby on the weekend nights.  Seriously.  One Saturday night I got home at 2am and thought that a brothel had decided to hold their monthly meetings there.

07/02/09 | Link | Rating: 4.0
7. Jill S.
I recently, and I mean recently like just checked out a couple hours ago, stayed at the Twelve in Atlantic Station for a bachelorette weekend. As the lone ATL member of the bridal party I figured this would be a pretty hot place to stay for such occassion. But since I'm kinda sorta still hung over and was itching to write a review, you know where I'm about to go with this...

The Good - the location of course if in walking distance of restaurants and shopping, beneficial to those that came in out of town. Also, being in Midtown was equadistance for our Coronet Club/Opera hopping (both to be part of separate reviews).

The "Meh" - Of course, this being a boutique-ish hotel, the rooms were contemporary with lifeless feeling. We had 2-2br suites with kitchen (a plus for making the jell-o shots and pink panties) but the rest of the furniture was hard to sit on. And literally it was chilly in the room, due to the concrete walls & ceiling (I guess they were going for the unfinished loft look).

The WTH - Ok, so the reason I had to review is for 1) The Valet situation. HORRIFIC! There was 2 chunky dudes working on Saturday night that pretty much posted up in the valet cashier office and took their sweet time going to get the cars. It was busy, understand that. But if you're paying over $25/night for the convienience of bringing the car to the door...I need you to get your tail up and run and get the car, not walk, while talking on your cell phone and look pissed that you didn't get a tip. We waited 45min in the lobby for the car - coulda got it my self!

2) Staff - ok, have you ever stayed in a hotel, where you get a call from the front desk claiming that HOUSEKEEPING made a COMPLAINT about CLEANING up?! Their concern? We had boas for the Friday night club hopping and the feathers came off in the hallway. I saw another chunky dude the next morning picking some up and looking pissed at me. Get a darn vaccuum and suck that crap up! I could see if we had trash bags sitting in the hallway or something.

Either way, I was NOT impressed with the service at this hotel. I may be a bit of a hotel snob, but Twelve ATL Station is a souped up Quality Inn & Suites.

18/10/09 | Link | Rating: 3.0
8. Angela F.
Many years ago when this location first opened I was swept away by the atmosphere, the unique food, and the well trained staff. Thinking that I would have a fantastic Valentine's Day dinner with the love of my life, I find myself sitting so far from him and so close to strangers that I was ready to flee.

The atmosphere is 100% Atlanta, however, the rest of the restaurant is nothing short of disappointing. The waiter we had was so slow. We were centimeters away from our neighbors and we could hear them complaining too. It took 20 minutes for him to bring us our drinks. Another 20 minutes to come back and take our order. We waited 40 minutes for our food to come out and by far this had to be THE most expensive disgusting meal I've ever eaten in my life. My boyfriend ordered The Room burger which was nothing more than a Hardee's burger dressed up on a fancy roll. My pork chop was wonderful! However, where were the mash potatoes I ordered with it? He never made eye contact to see if we needed anything else. Unfortunately, I had to yell to get his attention and tell him we needed the check "now!"

My suggestion to this establishment? 1) Space out your guests. No one wants to sit next to someone and listen to their dribble about Botox, boyfriends, and their Brazilian wax while they're eating. 2) Hire a better wait staff that can handle high volume. From the way everyone was acting you could tell that this was their first rodeo 3) Fire the chef. I don't know what he's doing in the back, but waiting 40 minutes for food that wasn't that great is ridiculous. 4) Keep the bartender with the pony tail, he can make a mean French Martini.

13/02/11 | Link | Rating: 1.0
9. Car Q.
I had a very nice experience here. Our room was big and nice and clean! It had full kitchen, balcony, and nice garden tub. We loved it here and will probably stay again soon.

20/02/13 | Link | Rating: 5.0
10. Marci C.
I stay here everytime I go to ATL. Beautiful rooms, great service, and if you're into star sighting - you'll definitely see a "somebody" here. Another bonus is that it's walking distance to a bunch of other restaurant and a shopping district. :)

07/12/12 | Link | Rating: 4.0
11. Just Y.
(3.5 Stars) I'm here a week on business, so my review is only for the hotel portion, not the residence portion.   Spend more than a week away from home every six months and you find a love for suites, and a room with any type of cooking elements ranks higher; here you'll find kitchenettes - a real plus.  As for the rest of my suite, comfortable and spacious enough, although I'm not personally in love with modern/contemporary spaces that are all concrete with rooms that resemble stage sets.  Overall roomy, but from talking with other coworkers, the floor plans for each room differ and can be hit or miss.  I seem to have lucked out with the exception of being above the external air exhaust vents that made the sleeping area very noisy.  

Amenity-wise, I found the hotel well serviced: high-speed Wi-Fi everywhere, a better-than-average fitness room, a pool (somewhere, I didn't personally find it), business center, rentable conference room, restaurant, and an adjoining Starbucks to name a few.  The business center itself was pretty lacking, but does provide some workspace if you need it (although the chairs were really not very comfortable and the room could do with better circulation).

Service was very nice and hospitable at every turn, from valet and reception to the floor and restaurant staff.

The down side can be the location - although great if you want to shop at the Atlantic Station mall, you're about 1.25 miles away from midtown - a smidgen too far to walk in dress shoes, but somewhat sad to cab.  On the plus side, there is a full grocery store next door and you're close to enough casual clothing stores that when you suddenly find that TSA zipped your business casual khakis into your suitcase and you need a replacement - you're back in business in less than 10 minutes.

24/01/12 | Link | Rating: 3.0
12. Mark D.
Really solid hotel.  Quiet rooms, fully outfitted.  Everything works, full kitchen, fast WiFi.  Would stay there again.

13/03/13 | Link | Rating: 5.0
13. Rabi J.
Very nice hotel to stay in right in the heart of ATL, there's shopping, bars and restaurants and plenty of other things to do

09/03/13 | Link | Rating: 4.0
14. Jessica A.
Food is delicious. Exceeded my expectations!

We went here for dinner one Monday night. Among the four of us, we ordered the chicken and waffle appetizer, the BBQ pizza, and the grilled chicken ceasar salad. And everything was delicious!

If you find yourself in Atlantic Station and need somewhere to eat, try TWELVE Hotels and you won't be disappointed.

27/09/11 | Link | Rating: 4.0
15. Amy G.
I was here recently for a work function. I had the pleasure of using a conference room, the bar, the restaurant, and sleeping in a suite. So I think I got a pretty good scope of the entire place.

First things first, the bar. It was great. The bartender was quick and knowledge able, and pretty cute. Very nice.

The food from the restaurant was delicious. I had the grilled cheese one day and the margarita pizza another day. Both really really good.

The suite, while larger than my first real apartment, was nice. I loved the circular sleep area in the middle, and definitely took advantage of the gigantic soak tub. Everything was clean and tidy!

The conference room is where my gripes come in. First, the chairs were way uncomfortable. And having to sit in them 8 hours/day was painful. The TV/projector screen was way, way too small. There were TVs in the lobby TWICE the size of the screen we were supposed to have a meeting around. I was sitting near the back, but any time we wanted to look at a spread sheet, the person had to zoom ridiculously in. It made for a tiring viewing experience. Not cool.

I'd go back, but only to stay in a suite or eat. I'd definitely not use that meeting space again.

16/01/12 | Link | Rating: 3.0
16. Bruce M.
I stayed at this hotel two nights.  The first night I ordered room service breakfast.  The person who took the order was pleasant, but the order never came the next morning. If you want room service before going to a morning meeting, don't take the chance of staying here.

After I checked out and returned home I noticed an additonal charge on my credit card, which I had never authorized or been told about.  When I called the hotel, I was told the charge was because I had broken a make-up mirror.  Since the mirror was broken when I arrived (and I don't use make-up mirrors, so I ignored it), I asked to speak to the manager or the customer relations manager.  I was told there was no such person, and the only person I could deal with was the Director of Housekeeping.  He was very unpleasant and said he was the final authority and would not remove the charge.  I then emailed the Twelve Hotels headquarters to complain.  That was on November 12, 2012.  I never even received a response.

Forturnately the claim was only for a broken mirror.  Can you imagine what would have happened if they discovered the TV set wasn't working after I checked out?  I recommend you check your credit card for unauthorized charges after a stay at this hotel.   When the Director of Housekeeping, whose only concern is with his department's expenses, has the final word on charges for claimed damages and there's no appeal, you risk some surprise charges by staying at the Twelve.  Never again!

17/01/13 | Link | Rating: 1.0
17. Ann B.
Stayed here for a Retreat only one night, but it was great!  The bartender wasn't the best (I feel a bartender should at least acknowledge someone while they are waiting to be served), but the rest of the staff and the accomodations certainly made up for him!

09/04/14 | Link | Rating: 5.0
18. Yolanda M.
Ok, so I didnt stay at the hotel. I did visit the ballroom for an event. The ballroom was too small for my liking. Front desk customer service was pleasant.

04/11/12 | Link | Rating: 3.0
19. Nichole D.
Great location in midtown. Very spacious. What really makes this hotel is the staff. They were pleasant and Jennifer was really helpful when I couldn't find my reservation and they were fully booked. She went above and beyond to accommodate me for the night. Would definitely stay again. Wonderful staff

07/03/14 | Link | Rating: 5.0
20. Toshia M.
One of the worst hotel experiences I've ever had. Lets make a long story short

1. DAY 1, room was not equipped with linen for the sofa bed.  We waited 45 minutes or more for guest services to bring linen.
2.  Day 2, the toilet stopped working.  It took over an hour for someone to come and plunge the toilet.  Apparently, there are "no plungers on site"
3.  DAY 3, we had no hot water when it was time to get dressed and check out for the day.  
Jeff, the front desk manager was rude and snappy.  He even hung up in my face during one of the several phone calls I had to make to the front desk.  
I emailed the general manager and he never responded to my email.  

I would not recommend this place unless you have absolutely no other option.  I was so embarrassed to have brought my girlfriends to this establishment to celebrate my birthday weekend.  
BEYOND DISAPPOINTED

16/02/14 | Link | Rating: 1.0
21. Amira B.
The location is perfect. Close to the great shopping center Atlantic Station and less the 10 minutes from the busy downtown lively strip. I love the some of the decor but it weird that a lot of it looks incomplete.i made a reservation for a suite but when I asked to see the room, they put me in a very tiny one and said I had to pay an extra $18 to upgrade. The gentlemen at the front desk didn't allow me to see other rooms, in part because they try to fill up the not so great ones first. After being persistent, I need up with a great spacious room with a good view. Only thing weird in the I fished ceiling which some could see at retro.There is no near by parking unless you want to use the shopping deck which charges you every time you leave. I need up using the hotel valet which was $28. It does get  a bit annoying having to keep waiting for your car but you have the reassurance you car is safe in downtown. I was except to pay around $175 but need up almost paying $220 but was almost worth it.

31/05/14 | Link | Rating: 3.0
22. Rory D.
After one experience this weekend... never again.

24/03/14 | Link | Rating: 1.0
23. Martha V.
I really enjoyed our stay here.   We were in town for a weekend and wanted some place close to the family we were visiting and Twelve fit the bill.  Our room was nicely appointed - all the expected amenities.  Comfortable bed, good linens, nice towels and bathroom, good televisions, etc.   That said, the room felt "original".  Not a standard square box by any means.  And I loved having coffee on the balcony one morning and looking out at the city.

You will likely need to valet park your car - very convenient though.  You are right next to a Starbucks ( I popped in for a morning coffee) and near a nice shopping district in Atlantic Station.

I would absolutely stay here again.

31/12/13 | Link | Rating: 4.0
24. Patrick J.
If I could I would give this place six stars. Perfect location with walking distance to grocery store, Target, movie theatre, Shopping, and a plethora of places to dine. Security is seen in Atlantic station and they are some of the friendliness people I've met here. The Twelve is clean, great front desk staff, Starbucks and bar in lobby. I highly recommend this hotel. By the way the hotel rooms are condos with a full kitchen and separate bed and bath with a living room. Great place to entertain.

03/07/14 | Link | Rating: 5.0
25. Megan C.
Loved this hotel!  It was really perfect for our celebration purposes (bachelorette party).  I really liked the decor, thought the beds were comfortable, and loved that there was a kitchen in our room.  The bathroom was great-amazing tub and shower, though the toilet was wobbly (sort of a weird experience) and I didn't love the towels.  We called to ask for pots and pans and they were brought to us pretty quickly.

Great location, definitely recommend!

25/03/14 | Link | Rating: 5.0