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W Atlanta - Buckhead in Atlanta, GA

W Atlanta - Buckhead in Atlanta, GA

Specialties

In the city's most becoming neighborhood comes its most welcoming hotel -  W Atlanta - Buckhead. A style icon amid landmark corporations, upscale living, specialty shopping and the hottest nightlife, it's where modern luxury meets Southern charm.

For your living pleasure in 291 stylish rooms--our signature W bed that's lights out sweet dreams, fully wired technology for staying connected, the delightful Munchie Box, fab entertainment and Bliss® Spa amenities for the ultimate pampering.

Techno-art on an exterior screen. Water walls. Rooftop bar. World-class dining. Cozy Living Room. Fully-equipped SWEAT® Fitness Center. Whatever/Whenever® service. Engage your senses in an extraordinary experience that's warm to feel, cool to see.

 

Company Info:

Rating: 3.31

Address: 3377 Peachtree Road NE, Atlanta, GA, 30326

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    Comments (120):

    1. lori p.
    The W of Buckhead is a great hotel. I had the pleasure of staying and the rooms are small but still fantastic. The front desk was friendly and welcoming. I was there on a weekend so it was a tad loud outside my window over valet but besides that I had a wonderful stay.

    03/06/09 | Link | Rating: 4.0
    2. Stitchy M.
    Love the Bliss products and the wonderful candle aroma that permeates the lobby.  The rooms were cute but some things were not designed that well.  For instance, there was half a shower door so water splashes everywhere and the faucet is not the right size for the sink at all.  Water splashes everywhere too.  My kleenex was damp and smelled moldy.  Icky.  Then the safe is located in a nook between the mini-bar and countertop.  Not a problem, except the mini-fridge puts off so much heat everything in the safe gets really hot.  Can't be good for things you'd put in there, like a laptop or camera.  The car guys aren't totally on top of their game, either, but the front desk staff were always pleasant.  The "what's your wish" is kind of korny though.  That's how they answer their phones.  "What's your wish?"  It always catches me off guard, Oh I don't know, Aruba? Jamacia? I didn't know genies really existed until now.  They work at the W Hotel in Atlanta.  :)

    16/03/09 | Link | Rating: 3.0
    3. Lady W.
    Came for a one night stay to celebrate boyfriend's birthday. At first I thought this hotel was over priced then I saw a few extras. The room was a OK size but the bathroom was a little small and intimate. I would only recommend a king room for couples who are OK with hearing the other person use the bathroom. Though my boyfriend loved holding a convo while I showered and he sat on the bed and watched me as we talked LOL. The only think i had problem with was the hotel requiring a credit card for incidents..I pay cash when I go places for fear of identity theft but thank god my boyfriend didn't mind letting them hold 200 dollars for two days. The staff did everything I asked of..including the valet getting a bag I left in the car and bring it to the room and I also asked for scissors and toothpaste took like ten mins they where at the door. they had alot of food and drinks in the room like a small pringles for 6 bucks..u got to be kidding was all me and my boyfriend could say.The valet was great also open the door for me to the point it mad me sick LOL and $30 dollars for that. The rooftop bar was amazing and the living room/ lobby was great also to relax in. The hotel is very upscale and modern great for young couples.

    15/04/10 | Link | Rating: 4.0
    4. keith l.
    I had some friends in town for the weekend and they stayed here at the W!! This hotel has a nice atmosphere and a nice niteclub @ the roof level which I really enjoyed myself Saturday nite I will be back!!!

    16/03/09 | Link | Rating: 4.0
    5. Erin M.
    Let me first say that I actually love the W Hotel chain, and have stayed with them around the country... However, this specific location is absolutely subpar. Upon arrival into the extra smallish room, I was not excited to find that everything smelled like stale popcorn... yucky... Taking a look around at the minimalist decor, I simply can't understand why they feel like adding a whole shower door isn't necessary... I'm all into trendy, but brrr, it gets cold with all that breeze, but it is what it is. I was excited, however, to go check out Whiskey Bar, which I had heard rave reviews about,... UMMM Wowser. I've never in my life heard such bad dj'ing EVER! The music got loud, then quiet, loud, then quiet, loud, then quiet, okay, you get the point... The room service was, ehhhhh, okay at best... Definitely not worth the 290/night they charged!

    17/01/11 | Link | Rating: 2.0
    6. Stu G.
    Coming together very nicely.  Beautiful exterior that fits the area well.  Hopefully the management will be up to par... as it is lacking in other local W locations.  Word is that the onsite nightlife options will TRY to be exclusive.  If so, good luck... more than likely they will fall flat.  Otherwise, great addition to the area.

    04/11/08 | Link | Rating: 3.0
    7. Kelly T.
    I've only stayed here once but it was a great experience.

    This is a classy W Hotel, with a large lobby area.  The size of the lobby enables the hotel to have a bar area and a check-in area that are separate, which in my opinion is a big plus.

    It feels like a new property - very nice, and very clean.  The location is great, being right in Buckhead, and walking distance to Morton's.

    We did a little bit of work in the lobby/bar, while having some drinks and food.  The flatbread pizzas were delicious.

    Also, the rooftop bar was spacious with plenty of seats, and was pretty happening on a weeknight.  We didn't stay long but it seemed like a good scene.

    Note: I am on a personal mission to stay at every W Hotel in the USA (and then hopefully branch out to worldwide!)

    27/03/10 | Link | Rating: 4.0
    8. gerry f.
    Just who is running this hotel?  

    I could go on and on about how bad the service is, how the rooms
    don't get cleaned in a timely manner and if you call downstairs
    you will never get your "wish" granted.  Sure it is pretty, but it is a party
    hotel and that's why people are there, and they are loud.

    They lost my sisters drycleaning, when it was finally found we realized
    it was never even sent out to be cleaned, not surprising because we had to ask them 3 times to pick it up in the first place.

    We went to the restaurant and were treated rudely by the hostess
    apparently she didn't want to seat us at 9:00pm because they were
    having a slow night.  I had been in earlier to see the menu and she
    said that they serve until 10:00pm.

    She should also learn how to pronounce the name of their famous chef, Jean-Georges Vongerichten, because we asked and she said she did not know.

    A good experience is all in the details, broken toilet seats,
    burned out light bulbs, clocks not re-set for daylight saving time, having to ask multiple times for glasses, the bathrobes and towels that were removed when the room was (finally) cleaned warrents a
    one star in my book.

    23/11/09 | Link | Rating: 1.0
    9. Tom H.
    I stayed here for a birthday party held at the night club on the roof of the hotel.  The rooms are 70's porn themed with quasi mirrors on the ceiling.  The beds and pillows are great and the rooms are very interesting looking. Lots of young people stay here and the hotel itself feels like a club. Only downsides are that everything is overpriced. Your only parking option is $30 valet.  The bathrooms are also not practical with glass doors and windows. They do go a little over board on decor at this place. I have been to the W Chicago and was much more impressed with that location than the ATL Buckhead. If you are looking to hang out in Buckhead and possibly party on the rooftop club I would recommend for that. Otherwise there are better options for business travel or for just visiting Atlanta in general.

    10/07/10 | Link | Rating: 4.0
    10. Hildee I.
    We arrived at the hotel at 7:30 Saturday night. We ate at their restaurant, Market. It was terrible. There were 8 of us and no one like the food or the service. The place was empty and now I know why. I started with Tuna spring rolls, chewy globs of raw tuna surrounded by spring roll dough. Tasteless and inedible. I continued to a burger & fries which was a typical average burger with cold fries. Other guests had beef tenderloin ( 5 ounce portion!) cod (this was decent) chicken (truly bland and served with 1/4 cup of veggies. Salads were bland as well as the calamari. The ladies room stunk of stale urine. You could not pay me to go back!

    04/10/09 | Link | Rating: 1.0
    11. Paul C.
    I stayed here while attending a wedding in Atlanta.  While most of the party was staying at the nearby Westin, I decided to save a few bucks and stay at the nearby W.  I regret that decision.  The W is stylish, but at the end of the day, it's a fancy Day's Inn.  The rooms are tiny.  My biggest complaint--the bathroom is so close to the bed and so poorly separated that I felt like I was pooping on my girlfriend while she slept.  After seeing the rooms at the Westin next door I regretted not spending the extra money.   It would've been worth it.  I definitely will not be staying at any W hotel if I can avoid it.

    20/12/09 | Link | Rating: 1.0
    12. Tracy W.
    Glad I visited!

    The W in buckhead is classy, sexy, upscale, trendy, sleek and a place to chill with your girls or man and enjoy a Pear Martini!

    I always get the Pear Martini....I can't get anything else for some reason. I'm addicted! You can get a taste of the Pear Martini right in the "Whiskey Bar" which you enter from the side of the hotel with Drake at the front door...we have the same birthday! He told me this when checking my ID....hehehehehee

    The evaluator ride is nice that takes you up to the Whiskey Bar. The elevator have glass windows over looking the famous "Craft" restaurant across the street which is one of my favor Chef/Owners that is on Top Chef as a judge "Tom Colicchio". I will write a review about that later...but the food there is great!

    Now, once you reach the top of the Whiskey Bar, be prepared to enjoy either outdoor patio seating or lounge relaxation cocktail seating. Either way, you will enjoy a great drink from the bar.

    People always want to know about the food. The Whiskey bar doesn't sale food but you can indulge downstairs in the loft area of the Hotel or restaurant and enjoy!

    17/02/09 | Link | Rating: 4.0
    13. James B.
    I wish I could have given a 4.5 star rating because there are lots of things to really like about this hotel, but it's not quite perfect.  I'll start with the pros: friendly and helpful staff, super comfy beds, great location, wonderful bliss toiletries,free Acura car service, and clean / modern workout facilities. cons: ordering movies to your room is very expensive ($17), charge for wireless internet, expensive valet service.

    Overall, staying at the W Buckhead was a great experience.  We'll definitely book there again.

    04/09/11 | Link | Rating: 4.0
    14. Gianna R.
    I have mixed reviews and It was hard for me to decide on a Star Rating but I settled with a 4-star...  The Hotel is immaculate it is very clean and modern as are most W's...  The Staff was amazing.. Very Helpful and Knowledgeable...    The Beds were very Comfy as usual BUT the pillows are a bit to soft and they had no other options which left me with a bit of a sore neck...  and the Bathroom with the Glass Shower door is nice but not practical with all the water all over the floor...   The Restaurant is nice and so is the bar.. What I did not like about this Hotel was the extra charges for everything...  The 30$ a day Valet Charge and to use the computer in the lobby 7 bucks for 15min I mean come on for the price we are paying for everything else you can at least have a free computer for guest to use....   I normally travel with my laptop but didn't bring it so it was very hard to figure out where I was gonna eat but thank god for yelp on iphone.. ; ) Other then that I had a great time here....   And the staff really is amazing....

    02/06/10 | Link | Rating: 4.0
    15. Michael T.
    Of course you know when you stay at a W you'll be wrapped in the upscale, the modern, the trendy.  What surprised us when we arrived for the night was how serious they take their "Whatever, Whenever" promise.  Switch floors?  Higher floor, farther from the elevator?  Sure thing!

    Then, when you get to the room, you realize how creative W's designers are.  The rooms at the W Buckhead are this slick combination of retro, modern and classic.  Pairing a white country chair with a slick, curved bright red desk actually works?  Who knew!  The downside to creative designers, however, is you also end up in a shower that has this glass half-wall thing instead of an actual door to keep water in the shower instead of on the bathroom floor.  But you'll be willing to overlook it when you're sitting on their ultra-comfortable bed watching an HDTV mounted on a floor-to-ceiling mirror.

    We didn't actually try out Whiskey Blue (the Living Room bar in the lobby was enough for us), but I have no doubt it was as great as the rest of the place.  Living Room even has a decent continental breakfast in the morning for those few guests who are up before noon to enjoy it.

    The W is a solid addition to Buckhead, and I'd likely choose to return here instead of the Westin one block away.  You get great service, a well-designed (albeit small) room and a fun atomsphere (albeit with some noisy guests at 3 in the morning).  Have fun!

    25/02/09 | Link | Rating: 4.0
    16. Tiffany S.
    I really adore all W Hotels, but this one is the first time I've stayed more than one night.

    The decor is beautiful, it's a departure from the typical W look.  They have this modern/country thing going on, and the lobby and "living room" look pretty spectacular.  

    But what stood out to me?  Beside the cheesy, "What's your Wish?" thing, the service.  Every single employee I encountered at the W was extremely pleasant?  Check-in?  Easy.  Want to get around Buckhead?  Willy (of course, it's the W hotel) the courtesy driver will take you anywhere you need to go, with an enormous smile on his face.  He's really pleasant, and will give the REAL hookup on Buckhead :)

    The bartenders in the both the living room and the club upstairs are very cool, none of that pretentious stuff you normally encounter in high-end hotels.  Finally, the other guests are pretty awesome too.  Your Grandma isn't staying here, it's a lot of fun, professional, and cool other guests.  I think I might have had more fun just meeting the other people at the hotel.

    The amenities are great too, I was here for a business trip, but once I got back to the hotel I felt like I was on vacation.  Go upstairs, sit by the pool (which is very cool) in a cabana with your laptop, and I promise, it feels a lot less like work.

    I will most definitely be back, as soon as I get the chance!

    18/06/09 | Link | Rating: 4.0
    17. Hans G.
    No water pressure above the 8th floor one morning (I had just enough to barely shower on 8).  Turns out it was a municipal problem and every hotel in the area suffered, but the staff were not on top of the situation or being proactive.

    Housekeeping made lots of little mistakes.  Placed decorative pillows on the AC so it couldn't cool the room, overlooked the USA Today sitting in its bag by the door, forgot to replace the bathmat.

    Decor-wise, the hunting lodge motif doesn't suit me, but they do a fine job of it.

    It's still a W, but just barely.

    16/07/09 | Link | Rating: 3.0
    18. Kay H.
    Had to take it down a notch...
    So I had a client the space would be perfect for, seen the room, liked the room, love the bar rooftop idea (although they are not alone in that concept)
    Yet I have  emailed, called and even personally been by the space
    and could not get to the "right person"
    In all fairness everyone I talked to was nice, but either they need more sales people or a new way of handling new clients

    I ended up calling a lovely representative for the W downtown

    06/08/09 | Link | Rating: 3.0
    19. Jessi S.
    Good corporate discount but in the end it is very expensive. Think twice about grabbing that yummy looking pastry in the morning. It'll cost ya! The coffee is free, though.

    Be prepared to pay $30/day for parking for valet (+tip) or have the only option to park at the Westin a block away and still pay $20 a day. Kind of a pain when you are lugging your bags around. They don't have onsite parking for non -valet customers.

    The drinks are fantastic at the Whiskey Blue, however, again expensive. If you are going to splurge one time, at least get the mango/papaya martini with basil on top.

    The king room is really nice with a comfy bed and pillows. The stay from Monday-Wednesday nights were pleasant but by Thursday night the weekend folks were rolling in. And some of them, high as a kite! We could openly smell pot when getting off of the elevator to go to our rooms. And it wasn't just a one time thing and it was multiple floors. Granted,  I unfortunately booked there when the BET awards were hosted in Atlanta and there were a lot of people here to party hard.

    18/10/10 | Link | Rating: 1.0
    20. Doug M.
    In my unintentional quest to go to every W property in the world, I stayed at the midtown W last time, the new Buckhead W this time.

    It's obvious that it is a convert from another hotel chain.  There is a large amount of white color everywhere and while having some updates, it certainly isn't the usual sleek W that you see in San Diego, Mexico City, Seattle, Minneapolis or Times Square.  But then again, it's priced at about half the price of those properties.

    The rooms on the 9th floor are typical W size, which is to say "not huge" but not "tiny" like the Lexington W in NYC, where you can lay on the bed and reach out and touch three of the four walls.  The bed is the usual comfortable W bed.  Bliss products.  My room was super-clean.  Great 40" or so HD television with a ton of channels in HD.

    I received a letter apologizing that the pool would be closed.  The Market restaurant looks good and fairly modern, but has also been closed every night I've stumbled back to the hotel from the office.

    I've only had room service to provide me nutrients so far on this stay, which is nicely available 24 hours, but you have to use your television to view the menu, which I absolutely hate.  I hope eliminating the traditional book of room service options isn't a wave of the future, I like being able to sit and peruse the options rather than have to click-click-click a hundred times with the television remote just to see what is available.

    A cheeseburger and fries ($20 on the TV) with a glass of water came to $30 pre-tip when it arrived at my door after tax and charges.  Criminal.  If you aren't as desperate as I was, go across the street to Craft or better yet to Bones down the street for a stellar meal.

    On the plus side, everyone I've had contact with from the time I checked in has been extremely friendly and upbeat, which goes a long way towards overall satisfaction.

    Usually I get the WSJ delivered daily when I stay, I haven't seen any newspapers at this location.

    Overall, decent, but not memorable.

    26/05/09 | Link | Rating: 3.0
    21. Carmie D.
    Upon requesting a 4star hotel in Buckhead, Hotwire directed me to this one. I got a good room rate, BUT upon arrival was informed they only had valet parking for $32/day- so much for the good rate! This is definitely not a 4 star category either. The room was small with a tiny bathoom-shower only, and you could hear conversations in the hall. The dark decor in the hallway was depressing too. Best feature was the friendly staff.

    19/11/12 | Link | Rating: 2.0
    22. David T.
    This review is for a Friday night visit to the  rooftop Whiskey Bar.  

    If you are not staying at the hotel, the entrance is from the outside.  Upon being nicely greeted by the  bouncer we walked in and entered the "supersized" elevator.  It is really cool since it had a couch and  glass wall on one side so you could see outside as it took you to the rooftop.  Getting off the elevator you walk down a long hallway that takes you to the elongated room with the bar on the right side as you enter.  It has standard W decor with outside patios on both sides where you can find fantastic views of  Buckhead and stretching as far as Midtown and Downtown.  

    I had a beer, but they do have a long list of specialty cocktails that looked tasty.  The Friday night DJ was awesome and spun some top notch tunes which the lively crowd enjoyed....with a few dancing in the walk ways.

    Overall it was a top notch experience and will definitely go back.

    24/10/09 | Link | Rating: 5.0
    23. Alejandro L.
    Wow...what a disapointment!  i came to this hotel on business and thought, hey, its swanky it upscale, itll be better! NOPE!!!

    supposedly, i got there a little too early...after my redeye flight and some meetings, i need to check in badly and take a nap...didnt happen when the hotel rep told me check in was at 3pm!!! didn't know it, didn't say it on my itinerary and was really irritated that they couldn't accomodate me any earlier.

    secondly, don't even think about parking in this hotel.  $30 a night for overnight...where am i NYC?  this is Atlanta, and that price was ridiculuous for what overnight.  maybe a detail also but nope.  the other surcharge they threw me was the pay per night internet...come on!   $11 per night for internet.  

    the shower was one of those ritzy shower heads that you have to hold with one hand and get the water on you...personally, why do i want to redirect the water elsewhere, let it fall and leave my hands free to wash up...bad design.

    i think the hotel looks nice and its swanky but sometimes you just want somewhere to chill, work, and rest...when they limit you on certain things, its starts leaving a bad taste in my mouth.  this W, the first i have ever been is ok...ive been to much better design hotels and offer all the amneties for FREE and still are beautiful and relaxing.

    08/08/09 | Link | Rating: 1.0
    24. Carly W.
    So it's not as luxurious as a Four Seasons even another Starwood hotel, the Le Meridien, but it was nice, clean, comfortable, and most importantly FUN.

    This was my first time in Atlanta and the hotel really helped show me a good time.  The people who worked there knew all the fun places in and outside of Buckhead.  I don't think I will stay in Buckhead the next time I go to Atlanta, but the neighborhood has a lot of great upscale places to eat and shop.

    Now back to the hotel itself...

    I don't understand why I needed to pay for internet in my room since it seems like the hotel attracts both party people, like myself, and business people OR why parking was $30!!  Otherwise, the service and the beds are what made the place so great.  I needed 2 pair of house slippers and got a little too excited by the fact that the dude making my "wish" come true was named Marc Anthony, but he was friendly and played along anyway.  I'm pretty sure I got kind of obnoxious and just said "I NEED 2 PAIRS" Air Force Ones by Nelly style, but he knew what I meant and they arrived at my room in about 5 minutes.  This was my weekend to ball outta control and relax and the W Buckhead made that possible.

    PARKING HINT: Next to the Westin and behind the mall there's a random parking garage that has the gates up so you don't end up paying for parking.  Even if you do end up paying for parking, it's a good $15 less than you would pay for overnight parking at the W.  It's close enough to walk back to the hotel in your heels if you're planning on just going to Whiskey Blow.  I mean, Whiskey Blue.

    23/08/10 | Link | Rating: 4.0
    25. T H.
    The W is a decent hotel. It kind of feels like it hit its peak 5 years ago in terms of aesthetics, but it's got a better vibe than the typical corporate hotel chains. Have stayed here a few times for work.

    Good rooms with touches that make it feel more comfortable and fun than a normal hotel. Way less beige than most hotels, which is nice.

    When you travel, things happen, you can't always expect things to be perfect, and it all comes down to how they (a hotel, an airline, a cab handle it, and they handle it pretty well on this stay:

    Construction down the street knocked out the power so i had a cold shower my last day. I mentioned it to them and they gave me 2k starwood points before i'd even finished telling my story. That's pretty good customer service.

    Also I noticed that the box of nuts i ate had actually passed its expiration date. Mentioned it to them and they took it off my bill in a heartbeat.

    So overall it's a comfortable place with a bit more vibe than a corporate place, and they are pretty helpful.

    Biggest downside is that even for hotels, they gouge you with prices for room service etc, yet the Market restaurant downstairs is actually fairly reasonable for what it is, fancy fusion cuisine.

    Wait, actually the biggest downside is that Atlanta is kind of a giant sprawling maze of misery. But the W is a pretty good oasis if you have to be here.

    13/06/12 | Link | Rating: 4.0
    26. Roni L.
    I enjoyed my stay here. The purpose of my stay was leisure. A little weekend getaway with my boo. The room decor was nice, the lobby was nice. My favorite thing about this hotel was def the rooftop pool. LOVED IT! I spent a good portion of my hotel stay at the pool. The staff was very friendly, the valet guys and the front desk staff. The fllor I stayed on was pretty quiet. I visited the bar/lounge, but it wasn't my type of crowd. I think I went on a Saturday night to check it out and stayed probably five minutes if that. But overall, good experience and great location. Two great malls nearby and Maggiano's is right across the street.

    03/06/10 | Link | Rating: 4.0
    27. Catherine S.
    Terrible. The bathrooms are horribly designed (the door to the pocket sized toilet and shower is see-through and the shower gets water all over the floor). The very expensive snacks in our minnie bar had expired in January and there were extremely loud guests in the hallways until 3am. I will never be going back, not even if they paid me!

    13/01/13 | Link | Rating: 1.0
    28. Sandra J.
    The worst costumer service ever!!! Extremely lazy staff! Our friends ordered room service late at night and the front desk couldn't be more angry. They came to the room and they claimed that we were too loud. Horrible service. Go to another W.

    22/12/11 | Link | Rating: 1.0
    29. Carpe D.
    You know, I had a whole plane ride to think about how I was going to write up the disaster that is the W Buckhead...but so many others got here before me, I wouldn't be adding anything new.  Except to say that on further investigation, this W was once a Holiday Inn, then a Crowne Plaza, and then morphed into the W Buckhead.

    They left a few things out in the morphing, too.

    We're experienced W hotel guests, and we expected a lot better.  But it's hard to say much good about this place once you've praised the friendly, competent and customer-focused staff (except the housekeeping people, who apparently didn't get the memo) and the comfortable bed.  That, and quick response to the "Whatever, Whenever" button on the room phones, gets the W the two stars.

    The rooftop bar is a cute idea and draws a "glam" Atlanta crowd, but I just don't need thumping bass vibrations rattling the windows and the furniture in my room - three floors below - every night until the 2 AM closing, followed by inebriated guests in the hallways yelling their heads off until 3 or so.  Lord only knows what it was like in the blast zone that's the floor directly under the bar, but I've been on air show flight lines that were quieter than my room.  A little soundproofing would have gone a long way.  Well, a LOT of soundproofing.

    In spite of the fact we left a generous tip on our first morning in the room, Housekeeping rushed through cleaning and prepping the room every day, and missed numerous things every time they came in.  We began leaving notes; they began ignoring them.

    The shower is extremely weak, because the glass partition that passes for a shower "door" runs only half the length of the shower area.  And because the partition is fixed in place, you have to reach in to turn on the tap, and thus you can't turn on the shower without getting a blast of cold water.

    Combine all this with an inefficient room design, and on your next trip to Buckhead, you'll want to stay at The Westin.  Or the Hyatt.  Or the Marriott Residence Inn.  Or in Uga's doghouse.

    Anywhere but here.

    17/01/10 | Link | Rating: 2.0
    30. Matthew W.
    Fun - yeah, Great - no.  I only stayed here because it was so much cheaper than the Hyatt...but I was glad I did.

    I am not a huge fan of the "hip" hotel, and think it is silly when only one person is working a "check in" desk - although it doesn't look like that.  The decor was over the top for me, but i was in room 707.

    It was 2 rooms over from the elevator, but it was QUIET.

    Liked:  how quiet it was, work area with plugs in desk, tv, staff is very friendly and goes out of way to help.

    Hated: bathroom in the room (no separation), shower (not real warm, no door, and right next to toilet), food/water they try to sell when you walk in room, bed (horrible night sleep), valet parking (only option at $30/day), the gym - it is not really a gym - just two open rooms with a few barbells, couple of ellipticals, and a punching bag - disappointing.

    Had a good breakfast in the restaurant, and a drink in roof top bar before bed.

    No reason to stay here again (except for Sprint rate).

    Room Charge   129.00 (sprint rate)
    Tax   10.32
    Occupancy   9.03
    Wheels   30.00 (valet - only option)

    Total - $178.35

    21/06/10 | Link | Rating: 4.0
    31. Caroline P.
    I stayed one night but wish I could have stayed longer!  The staff was very friendly. The bed was very comfy. I also liked the white noise player in the room. I never thought about getting one for hotel stays, but I slept so well because all the regular hotel noise was gone. Room service was delicious! The front desk staff was so helpful and concerned about my needs. I had a late flight out and I was able to hang out in the lobby after my long day before making my trek to the airport. I would definitely stay here again or any other W Hotel.

    09/07/13 | Link | Rating: 5.0
    32. Dylan M.
    Great service and usually a very good prices. Sometimes their room service gets backed up in the morning, but all employees are very cordial.

    31/07/12 | Link | Rating: 4.0
    33. Ben M.
    I can't believe people rate this property so low...it is such a great place to stay.  

    Service = 5 stars
    Room = 5 stars
    Scene=5 stars
    Food=5 stars

    Yhis is the only place I want to stay at when I visit Atlanta.  Fortunately for me, that a lot.

    04/10/10 | Link | Rating: 5.0
    34. Abby W.
    Now my go-to hotel in Atlanta.  This is my second stay here for business and I was very impressed the first time and it hasn't fallen short since.  The staff have been amazing and very sweet about every random request- like scissors for my knitting (#imabore).   The valet guys now know me and are always fun, slightly flirty but always courteous.  Love the style but the only design flaws I've noticed are the odd shower without a door and the dim bathroom lighting.  This face isn't natural folks!  I don't mind it though since I love everything else.

    02/05/12 | Link | Rating: 5.0
    35. Nat P.
    Cool Buckhead hotel.  I spent a week here on business a few months ago.  And lemme tell you, spending a week here was interesting to say.

    The hotel is on Peachtree Street in Buckhead, which is a very busy area, close by were two large upscale malls that are worth checking out if you are in the area.  The hotel is located well and it's easy to get to the airport and downtown depending on traffic.

    I had a nice room.  I was decorated in a cool look but sorta too overdone in trying to be trendy and interesting, but whatever.  My main thing was that the bed had to be nice and it was.  I had great sleep when i got sleep.   And the blackout shades were great for morning sleeping in.

    The stay was great, good service from the maids who were ever present, seems like they never stopped cleaning this place, poor lil maids.  But i hooked them up with a big tip at the end, so it was all good.  

    The guests are varied it seems, lots of conferences and things throughout the week i was there.  One night I took part in a weed smoke out by accident.  It seemed my neighbor was partying all night and smoking and it was so much that the halls and my room got smoked up too.  Nothing wrong with some free shit...and no I didn't inhale!

    The restaurant is cool and the roof top bar even cooler.  The food at the restaurant was just okay but decent.  I don't know if this is where the room service food came from, but I can say that room service sucked majorly.  I was surprised by this.  Breakfast is more tolerable than dinner if you are ordering in.

    In all it was a nice stay, at a cool hotel, in a great part of town.

    20/06/10 | Link | Rating: 3.0
    36. Mike M.
    Very cool rooftop bar with just enough 'tude for a Tuesday night. Hit the place with two work buds - all intending to to be less middle aged and honky white than we undoubtedly are. Apparently on Tuesdays you can get away with that and no one pointed out what was obvious. Maybe because there was a slew of people just like us?

    08/02/12 | Link | Rating: 4.0
    37. Caesar M.
    LOVE LOVE LOVE! I really love the douchbagerie and wanna be upper class snobdogs that come here...I mean Im an advocate for juiceheads! this place has high priced drinks but the atmosphere is what you expect from a W hotel sky high bar.

    I didn't stay in the actual hotel as I was just meeting a "friend" here. We had a great time and wait....perhaps maybe I did stay for a wee-bit but a few long islands later and I really don't remember what happened.

    Im a big fan of W hotels. I have always had great experiences when I stay, visit, or trick in any of the fabulous places.

    06/01/11 | Link | Rating: 5.0
    38. Hadley J.
    I am always IMPRESSED with W as a hotel anywhere in the USA.  

    I had a special experience with The W Buckhead Atlanta specifically for my latest trip.  There was water damage to my room before my arrival and they were overbooked.  The front desk booked a room for me at a near by hotel for the one of the three evenings I was booked with them.  It wasn't the best situation but I felt very taken care of by the staff at the W Buckhead.  

    After my arrival back to the W  Buckhead I was given an upgraded room, chocolates in my room as well as a hand written note apologizing for the inconvience and  a refund for the evening I spent at another hotel.  

    I would recommend this hotel to anyone staying in the Atlanta area.  Fabulous staff!

    Thank you!

    24/11/11 | Link | Rating: 5.0
    39. Sasha V.
    So i love the W hotel ..its next to Lenox mall very close to many restaurants the lobby is gorgeous the staff is extremely helpful the room was clean the bed so comfortable and i love the bathroom the shower was sick and the water got really hot  and they have a rooftop pool and restaurant and bar the only thing i didn'tcare for was the fridge.. of course its comes with a mini bar in the room so there is no room in the fridge for anything and you  would think for  aprox $300 a night on avg they could throw in some free wifi but besides that i had a great experience nothing but style and a couple of celebrity sightings

    24/06/12 | Link | Rating: 4.0
    40. Ahsan J.
    I saw the bad reviews, but thought how bad can it be for one night. I was wrong - we had a "Fabulous room" (floors 9 - 11; Wonderful rooms on floors 2 - 8) and it still was a bad experience. The staff, while friendly does not seem to have good training and lacks attention to detail.  

    If you need SPG points, stay at the opposite Westin.

    The bad:
    - I called ahead to have flowers and chocolates setup in the room before we check in for a special occasion. Even after conformation, nothing was done (so much for whatever, whenever service). The reception did comp our breakfast for the mistake
    - One of the main lights in the room was out of order.
    - The black-out shade wouldn't go up in the morning - chain kept turning.
    - The AC/Heat  was so loud, we did not get any sleep.
    - Awfully small bathroom with sliding door. The sink was in the room and you could see the toilet directly from the bed.
    - Got my breakfast order wrong - my eggs Benedict arrived with bacon, when clearly asked to hold it and they confirmed.
    - When checking out, only one receptionist at the front desk

    The good:
    - The staff was nice and apologetic for the issues (needs to be better trained and improve attention to detail)

    13/02/11 | Link | Rating: 1.0
    41. Stephanie H.
    I came to the W Buckhead on a business trip. This is my second visit and so far I have been really pleased both times. The rooms have been nice and comfortable, and of course there are the amazing Bliss toiletries (which I can never get enough of). I know several people have commented on the bathrooms, and yeah, they are small and open to the room, but I guess that just doesn't bother me as I am not sharing the room with anyone.

    I love the sort of combo retro chic rustic feel to the place and I had great service from everyone I spoke with, from the front desk folks, to the wheels guys, to the whatever/whenever people. I've stayed at the Westin and the W here now and I'd be hard pressed to choose between them.

    06/12/11 | Link | Rating: 4.0
    42. Benjamin Y.
    Stayed here a few times while visiting Atlanta on a business trip.  I enjoy staying at W hotel since they always upgrade me to a suite.  Also, very close to Marta station as well as right by Lenox Mall.  Love this hotel!

    29/08/12 | Link | Rating: 4.0
    43. Symone W.
    Great hotel for younger crowds! Beautiful lobby! At night the lobby changes to a nightclub feel, with an open floor, great seating and amazing views. Concierge was extremely helpful, particularly when my boyfriend was in search of a pizza place with Chicago style deep dish. Pool was fabulous, open from dusk to dawn. Only disappointment was the minimal seating and the fact that it wasn't a rooftop pool, which was the impression we were under. Our room was pristine and beautiful, noise was minimal and the bed was comfortable enough! Definitely would recommend staying here!

    18/07/13 | Link | Rating: 4.0
    44. Tricia O.
    Well, hey there, W Buckhead. You know what would be great? Having correct directions to your hotel on the email link you sent to me when you confirmed my reservation. You know what would be even better? Having a staff member named Jerry who doesn't argue with me and tell me he doesn't know where I am when I call the hotel from a location where your incorrect directions sent me. We finally got to the hotel after I spoke with a much more apologetic Hazel, but it added an extra 40 minutes to our four hour drive.

    The W itself is simultaneously homey and swanky, and is staffed by what look like models who are between photo shoots. Everyone is young and affable, aside from Jerry. Shabby chic art on the room walls and retro wallpaper, paint colors and contemporary furniture evoke a sort of cosmopolitan retro "Mad Men" vibe, with a sexual undertone.

    The swank and the beautiful people are nice, and though the rooms are on the smaller side, I found them to be plenty large enough for two adults. However, I wouldn't suggest rooming in the W Buckhead with someone with whom you aren't completely comfortable, as there is no separation between the rooms on floors eight and below, and the pocket bathroom bathroom doors are translucent when the lights are on. Read: there is zero privacy for a potty break or a shower. Our pocket door was actually broken off of the track, not that it really mattered from a privacy standpoint. On floors higher than eight, the rooms have a separate bathroom, but be careful, there are translucent doors and windows in those, too. Keep the lights off if you want some privacy.

    The showers are full of design flaws; there are no doors or curtains, which inevitably leads to a pond on the floor and a wet toilet. In addition, one has to step into the shower in order to turn it on, so you are sprayed with freezing or exceptionally hot water, and one must stand under the water to adjust the temperature.

    Room service, of course, is ridiculously expensive, but it is saved by the fact that it is available 24/7, and the food is actually pretty good.

    Overall, I liked the hotel, and had the directions and Jerry's attitude been correct, and my bathroom door not been broken, I would have added another star.

    19/07/11 | Link | Rating: 3.0
    45. Brian P.
    3 stars is fair.

    FYI my corporate rate was 129 with parking and free breakfast. Occasionally, free drinks.

    Market had good breakfast, and Whiskey Blue had good drinks--I even had them make up a new drink for me, stoli blueberry vodka, tonic, muddled raspberries and mint...

    Rooms are stylish. I happen to like the beds, but they are firmer than westin's heavenly bed. The rooms are clean, but the towels have an odd burnt smell...

    03/02/12 | Link | Rating: 4.0
    46. lisa w.
    This is the loudest hotel I've ever stayed in.  The walls are like paper.  I could literally hear the person next door sighing.  The toilet was visible from the bed and about 6 feet from where I was sleeping.  There were drunk people being super loud in the hall all night.  Even though I turned the privacy knob on the door before I went to bed, the house keeper still pounded on the door and actually entered the room. The W is supposed to be luxurious - but this place is disastrous!  Avoid this place at all costs.  I should have just slept in my car.

    03/02/13 | Link | Rating: 1.0
    47. Michelle A.
    Stayed here last night, and loved how modern and clean and trendy everything was... however, the good pretty much balanced the bad, so they only get three stars from me!  But I'd stay here again.  It's clean and convenient to shopping and places to eat in Buckhead.  Here's the rundown...

    1. The people at the front desk were very nice, but it took three times to get me a card that would actually open my room.  

    2. When I checked in a room wasn't ready so they held my luggage for me, but then later on I had to carry it to my room myself!

    3. They have an upscale shuttle service and the driver is AWESOME.   BUT, they have a limit on how far they'll take you, and they wouldn't take us to our meeting facility so we had to take cabs the whole time.

    4. The room is clearly new, and has been decorated in the latest fashion-however, the layout doesn't make much sense and is hard to navigate- here are just three of the things I noticed:  

    The bathroom is open to the room, and when you are sitting at the lovely table and chair, your view across the room is of the shower!  

    The shower itself doesn't have a door, and to turn it on you have to stand under the spout, so you are sure to get blasted with cold water before it turns hot.

    The bed itself was really comfortable, as were the pillows.  and it has a HUGE bedside lamp that you have to get out of bed to turn off...

    03/02/11 | Link | Rating: 3.0
    48. Car Q.
    Ok! I was very surprised that my experience here wasnt what i expected. I wouldnt suggest this as a romantic get away. But if you wanna get high from the weed smoke coming from the rooms and dance all night from the loud music from the bar upstairs then this is the hotel for you. It was like a meat market in the lobby. And women coming out of rooms to get in their "Kia" at the crack of dawn...hmmm I wonder what was going on there! The bar on the top floor causes for lots of traffic from people not staying in the hotel and it backs the valet service up. So your telling me that I just paid almost $300 for a room and I have to wait 30-40 min for my car because these people want to get drunk and hook up??? It was ridiculous. Oh yeah and their "whatever, whenever" service sucks! I had to called down like 6 times before they brought me what I requested which was some damn FLOSS! I would never stay here again!

    There were holes/cracks  in the wall as soon as we got off the elevator. We stayed on the 10th floor. I hope they get that fixed soon. The only reason I gave them 2 stars is because of the gym and the pool area was pretty cool.

    20/02/13 | Link | Rating: 2.0
    49. Jay J.
    Very trendy lobby and room decor. Rooms are a bit on the older side so don't expect recently reno'd to be the overall feel. No complaints but beware staying on the top floor, because it's not the top floor; the Whiskey Blue is right above you to keep you company until about 3am.

    18/02/13 | Link | Rating: 4.0
    50. Miri D.
    I stayed here with family since my brother was having a big event there. The staff was extremely professional. They did everything they could to make our stay perfect.

    16/06/13 | Link | Rating: 5.0
    51. Theresa R.
    On my last visit to Atlanta some friends and I decided to end our birthday celebration at Whiskey Blue. I hadn't been to this particular W before but had high hopes that without a question we would receive the WOW experience I've come to know. Unfortunately that was not the case right away. We were shooed away from the door by security as he said they had reached capacity unless I had a reservation or was a hotel guest. The rest of my group had already been inside for some time and I was watching droves of people exit. I tried with no avail to speak to him and understand the situation. A little flustered my small group (4)and I went downstairs to leave. I stopped by the front desk one more time just to let them know the situation upstairs so they could provide this info to the guest before heading up and to convey my disappointment. Unbeknownst to me I was speaking with Guest Experience Manager, Renford Parkes. Without asking he was very understanding and wanted to make sure we did receive the W standard of the WOW experience. He quickly remedied the situation and salvaged our night with nothing more than a smile and a few kind words; I truly appreciated his professionalism. Sometimes just a little bit goes a very long way. We will be more than happy to return to W Buckhead but maybe next time with a reservation!

    17/10/13 | Link | Rating: 4.0
    52. Jenean E.
    I stayed at The W with my kids, husband and mom. We had adjoining rooms, so space-wise the rooms were fine. They were pretty, but also getting run down. The beds were really comfy, and I LOVED that there is a white noise machine in each room (am I that easy to please?). I don't know if other guests were particularly quiet or if the sound proofing was that good, but it was quiet in our room. The staff was mostly really friendly and helpful. I got room service for dinner one night, and it was good- not fabulous but fresh and filling (add-ons: $3 delivery fee, 22% service fee, plus tax).

    Paying for valet (only option, so expensive!!) and wi-fi seems so cheap to me on the hotel's part. Considering the rooms are starting to fall apart, and *nothing* in this place comes for free, I wouldn't stay again unless I was getting a really good deal. I think my stay at The James in SoHo last summer has ruined me for cool upscale hotels. That place was dreamy.

    27/08/12 | Link | Rating: 3.0
    53. Scott K.
    So this is my first yelp review and I am sad that it is only a 1 star.

    I wished I had paid more attention to the reviews before I booked my Fri. to Mon. stay here at the W Buckhead.  I tend to take the reviews with a grain of salt since I am a pretty laid back guy.

    First, I have to say the Hotel is very nice and I had no complaints on my room.

    My problem was the noise in this hotel and the way that guest are allowed to act.

    I should have know there was going to be noise problems when I heard on the radio as I was driving to the hotel from the airport that a radio station was hosting a party at the W. that night.  Noise was going till about 2 am.  

    On the next night there was a bachelor and bachelorette party at the hotel and they were allowed to party till 4am.  Once security broke up the party in the hall the girls were still screaming in there rooms.  Alarms going off on the floor as well.

    And my last night was the only quiet night of my stay.

    If they put you on the 4th floor ask to be moved to a different one since this is where the pool is located.

    The morning I checked out I was asked about my stay and I said I did not enjoy the hotel due to the noise level.  The front desk just said "Sorry, but come back and try use again".  I don't think so, my college dorms were more quiet.  I will go to the Intercontinental just up the road for my next trip to Atlanta.

    19/09/13 | Link | Rating: 1.0
    54. Chris W.
    My room was great but when check in time is 3:00 and I have to wait in the lobby until 5:30 thats crazy no matter how many free drink coupons you give me! By the way which they don't work in the upstairs bar! I ordered two double Jamesons which cost me $65.00 really? Could have bought a bottle of 15 year old jameson for that! I will say the room was nice though just be better on your check in procedures and get in line with your liquor prices'

    03/09/13 | Link | Rating: 3.0
    55. George H.
    Unfortunately my draft was lost to the deamons of the internet... I stayed at the 'W' with a friend for a weekend with the hope of relaxing.  At check in the staff was short and borderline rude.  Hidden charges at every corner from internet to parking... things I am used to hotels providing gratis.  

    The room was nice, modern and spacious.  But again, nothing special over a holiday in to warrent the money we were putting down.  Especially the position and privacy of the toilet, an opaque paper sliding door - every enjoys seeing and hearing another drop a duece.  

    At check out the undermanned desk was swamped and again unfriendly.  The ultimate closer was when he failed to ask about our stay... probably because he didn't want to hear the truth.

    If you have plenty of cash you don't mind wasting - it's a great hotel.  If you are like the rest of us, there are options right down the street for half the money.

    08/04/12 | Link | Rating: 1.0
    56. Chelsey F.
    Double charged me for a stay here, and it took almost 2 months for them to refund me the extra ~$800 to my card. Thanks for the head aches and the credit card late fees. You guys are the worst.

    26/08/13 | Link | Rating: 1.0
    57. Tiffany K.
    i stayed here July 25-30 i had a wonderful stay. The staff was very friendly and went out of there way to help me. I needed a picture taken and they came every day to do it. i will come back again, Price range was kind of steep but well worth it

    03/09/13 | Link | Rating: 4.0
    58. Tunicia W.
    So I stayed here for one night during my birthday weekend because they had this great deal that included parking, 2 free drinks and vip access to whiskey blue and free wifi. The wifi part didn't matter because I wasn't in the room very long. I was able to check in early with no issues before I had to head to work that day. I know right, I had to work during my birthday weekend? It didn't suck as bad as it could have, lol. I asked the young lady that checked me in a barrage of questions and she answered them quickly and professionally. I even asked if she could leave a key for my friend that would get there before me that evening and she said of  course! There's a reason why I'm telling you all this...keep reading.

    When I got back to the hotel to change clothes, I had no problem getting to valet and up to my room. The random drunkies I ran into coming in and going out the hotel were added entertainment. While I was in the midst of my birthday dinner, I receive a phone call from my friend saying that they wouldn't let him get the key that I had the desk leave for him. Keep in mind I had already gave him the rundown of what he needed to do and the young lady's name whom I spoke with and who took his name down. So I had to talk to the guy at the check in desk and the way he referred to my friend he was making him seem like a crook or con artist. I had to give all kinds of information before they released the key to him. I had already done this earlier in the day to avoid this! I absolutely hate repeating myself. Hate hate hate! There is no reason I should have had to stop during my dinner for this. At all!

    Getting back to the hotel later in the night was a hot mess because there was a homecoming party being held there. Not the hotel's fault...the valet actually handled persons staying at the hotel quite well. I went with my friends up to Whiskey Blue for drinks...I was the only one that got a drink....hmmm. Anywho Whiskey Blue has a strange feel to it. Maybe because it was so late and we had to use the emergency staircase to get upstairs because only one elevator was working.

    Other cons....my television didn't work properly. I thought it was something going on with the satellite reception but it was my tv. It was pretty much broken. And the AC is loud as the dickens. The rooms are quite small and the decor is.......eclectic. I LOLed at someone's description as a cracked out Martha Stewart but that is dead on.

    They are really strict on noise on the floors after a certain time....God forbid you try to have a convo in the middle of the hallway, you get security coming to shush you. Seriously? Maybe it's just me but it's one thing if we were screaming and yelling in the middle of the floor. But we were talking with another group of friends about where to go eat. I did sign a waiver saying that I wouldn't have a party in my room and more than 4 people at a time but I didn't know that constituted not talking after midnight....smh

    I stay in Atlanta so if I'm ever at a hotel in the area it's strictly because I'm too drunk to get home.I won't be back at this W though. I prefer the one in Midtown.  Room decor doesn't look crackish and better views.

    17/10/12 | Link | Rating: 2.0
    59. Jj S.
    This looks like a W on the outside...but the standard rooms beg to differ. The hotel staff was very nice and that is what is giving this hotel it's 3 stars for me other than the valet on arrival, pretty bad service. No help into the hotel, or given a dolly to put our luggage on. The bathroom was clean, but raggedy and extra closet like small. Please do not go here if you cannot do small spaces or sharing this room. The sink was outside of the bathroom...(blankstare). The sliding door for the bathroom, were missing screws, which made it unsturdy and did not close properly The doors kept sliding open while using the washroom. With the light on it showed the shadow of the person in the bathroom (side eye). The shower did not have a full door, and water was everywhere. By the second shower extra towels were needed just to keep the floor dry and us safe. Lastly the heat was obnoxious, a plain, nuisance the entire night and I had a 10 hour drive the next morning. I stayed at the W Midtown, very nice room. This was pretty bad for a W...any where.

    30/12/13 | Link | Rating: 2.0
    60. Emily P.
    NEVER again.  I stayed here for business; think I got the wrong W because friends had said to stay in W in Atlanta.  Apparently there are three, and it wasn't this one.  The floors have disgusting stains on them, the beds smell and the comforters look like the type that don't get washed except for the sheet that goes over them.
    Overall, it is a disgusting, run-down hotel and I would never do it again

    23/07/13 | Link | Rating: 1.0
    61. Todd M.
    Whoa!  Stay at HOME...

    If you want the modern/electro/xgen/poor-service/high-price hotel experience, then THIS "W" is for you.  Personally, I haven't been this disappointed in a "W" since George W Bush won his 2nd term. I take that back, I was less disappointed in him and more disappointed in the citizens that elected him - including me.

    My issue started with the valet service, that left my car running and unlocked for more than 30 minutes while I checked in and went to my room.  'Completely unsecured' was the issue, as I came back down and got in my car and left without a single person trying to stop me.

    The rooms are very European, meaning S M A L L.  But don't worry, the walls are thin too.

    In closing, the bad reviews you see on yelp are true.  Skip this hotel.

    29/04/11 | Link | Rating: 1.0
    62. Monica E.
    We celebrated my Sister's bachelorette party at Whiskey Blue, stayed in the hotel that evening and ate breakfast at Cook Hall the next morning. Our entire experience was wonderful! From the moment we pulled up, we were greeted with Southern hospitality and charm.
    The valet staff, front desk receptionists and entire staff were very friendly and helpful. Whiskey Blue was a great time with lots of wonderful music and large comfy seating both indoors and out. The outside seating area was 360 degrees of beautiful downtown Atlanta views. Since the party took place in early November, there was definitely a nip in the fall air. They had the outdoor heating turned up which made the outdoors a much more pleasant experience.
    Our hotel room was beautifully decorated and the two queen beds made it more comfortable for the 4 of us to relax and unwind after an evening of celebration.
    Lastly and certainly not least, I have to brag on the experience we had at Cook Hall restaurant the next morning. The staff there were warm and friendly and the food was outstanding! It was the perfect ending to our little adventure together.

    If you are looking for a nice place to visit, party or eat....The W Atlanta-Buckhead will not disappoint!!!

    05/11/13 | Link | Rating: 5.0
    63. Joyce C.
    I stayed at this W for 3 nights due to a meeting I was organizing for work.

    My flight was extremely delayed and I landed at the airport at 5am rather than 10pm the night before.  Anyway, the hotel is a ways from the airport so I was in a taxi for a good 20minutes.  The front desk person was extremely nice, even for 5am.  I quickly checked into my room and fell asleep.

    As with all W hotels, the room has a very modern decor/feel.  Only Fiji waters available in the room as well.  

    In terms of event coordinating, this hotel is very accommodating.  I had a number of requests from the front desk, including printing flight itineraries and boarding passes for a large group.  My main correspondent was a sales rep, who made sure I was extremely comfortable with the entire staff and my entire event.  Yes, the catered food was a bit expensive but they did try to help with my budget.  For example, they offered a discount on the catered food if we ordered the same menu as another meeting that was happening on the same day.  Another example is the suggestion of fruit infused water rather than Fiji bottles at $5 each.  The main downside I felt was that the room was smaller than I had previously expected.  I guess pictures do make rooms look bigger than they are.  

    Overall, great experience at W Buckhead.

    22/02/12 | Link | Rating: 4.0
    64. Amanda H.
    My review is of the lobby bar at this particular W. I attended a wedding in Atlanta and most of the bridal party was staying here. One evening they invited us all over for drinks.While the ultra modern, clean-lined interior was tantalizing and the fabric-draped patio soft and romantic, the key factor - the drinks - was absolutely off.

    We were prepared to pay a little extra at this "high end" lounge, but when our $10 mojitos turned out weak and flavorless, we were all more than disappointed. When the round of lemondrop shots we ordered were watery and mildly tic-tac flavored, we were done. The two girls behind the counter were very cute and clearly had no idea what they were doing.

    There are some establishments you go into knowing you should stick to beer - you know, dive bars and pubs. The W, however, screams "Cocktails!!" and then fully sucks at delivering. Definitely put a damper on the evening.

    27/11/09 | Link | Rating: 2.0
    65. Megan S.
    If you're a business traveler, this is not the hotel for you.

    I've stayed in this hotel twice.  The hotel staff is really top notch -- very accommodating and attentive, which is the best part of the hotel.  The internet broadband is beyond dreadful.  If you need to work on any type of secured network, you're completely out of luck.  Any extended hours you do spend at your laptop at the desks will cause a giant welt in the middle of your back:  no desk chairs with padding.  The art deco style, while interesting, is clearly more about design than function.  After 2 hours of a wooden bar digging into my back, I was digging through my bag for an Advil.

    The rooms are clearly only made for one traveler... unless you are on extremely friendly terms with your partner.  No bathroom door?  A toilet positioned so you can watch TV?  Perhaps they were shooting for the Motel 6 crowd with this concept.  The showers have no doors, so expect a nice pool waiting for you when you step out onto the floor.

    If you're on the second floor, you'll be challenged in sleeping because the music from the lobby wafts up at all hours.  Those noise canceling machines are in everyone's rooms for a reason, folks.

    Let's see... they also double-booked my room and I nearly had the daylights scared out of me when another guest tried multiple times to get into my room while I was dressing.  Did I mention that the toilet broke?  Honestly, how does a toilet break these days?

    Again, polite staff, but if you know you're going to be spending any length of time in your room for business or work, pick a hotel that can accommodate your needs.  This one is clearly one for people who are planning on spending most of their time out on the town.

    23/02/13 | Link | Rating: 2.0
    66. Elisa C.
    I absolutely love this hotel!  The decor, the smell (yes, it smells amazing throughout the hotel!!!).  I will definitely come back on a personal trip!

    25/06/13 | Link | Rating: 5.0
    67. Brooke S.
    Loved my experience here. After a night at a not so great hotel, I was incredibly happy to swan dive into the most comfy bed I've slept on in quite some time. I love this hotel, it's in a great area, the staff was superb and I got an incredible night's sleep. I even had a few drinks at the Living Room bar and the bar staff was awesome as well. I'll definitely return.

    27/04/13 | Link | Rating: 5.0
    68. Shaynna T.
    This Hotel is amazing!!! I recently went to their Pool called "WET at the W" and was that pool awesome, a little small, but nevertheless awesome!
    The view from this pool is incredible, stories high and you can look down on Peachtree rd and all its pedestrians. They have a live DJ playing with a fully stocked bar at your service, it the ultimate hang out get wet and chill out with friends spot if i ever been to one. Everyone needs to check this pool out.
    And before you decide to come in your grandmother's hand-me-down swimsuit, just remember Professional photographers will be present capturing the all the coolest moments of your daytime pool escapade, So swim sexy!

    20/06/13 | Link | Rating: 5.0
    69. Rick F.
    4 W-hotels in Atlanta, the most I've seen in any city! Why Atlanta? don't know the answer to that but this one in Buckhead is great! Very cool lobby and roof top bar! Great vibe, hip, cool, happening! Everything I am not! LOL! I got to live vicariously through all the cool people. LOL! One bar of soap that you have to bring with you from the sink to the shower! The shower water pressure is low! The water leaks onto the bathroom floor. These issues seem to be true at every W-Hotel I visit! Interesting problem????

    21/10/12 | Link | Rating: 4.0
    70. Lee R.
    We stayed at the W Buckhead during the big blizzard (2 inches of snow) and the whole city shut down.  No one could get in or out of the hotel.

    It was amazing to see the W staff in action.  They worked around the clock to make our stay great .  They were friendly, helpful and did everything with a smile.

    Their GM, operations team and HR department were playing the role of waiter, cleaning crew, front desk.  The definition of a great team.  I'd highly recommend this hotel.

    29/01/14 | Link | Rating: 5.0
    71. Christina K.
    This review is based on me working there at a spa party for one of their guests.
    First, the entrance is ridiculous! I would use another word for it, but I doubt that Yelp will publish it. There is basically a two-lane road up to the hotel's entrance (which actually is on the side and faces another building next door). The wait took about 20 min. before I was able to reach the valet.
    My co-workers decided to park at the adjacent self-park and I would have to had there been a sign or even a person letting me know there was a self-park option.

    Once inside, the front desk and bellhop were extremely nice and helpful. The only plus I think to the whole hotel.

    Once we were all crammed into the elevators, we were shown the rooms. And yes, although the decor is really top notch, the bathrooms were great and had beautiful frosted glass doors, I felt as though there was barely enough room to breathe!

    After the party, I waited for the valet to bring my car around, only to find that one of their employees had trashed the bottom of the passenger floor with left over BK whoppers. REALLY??? I was so tired and pissed from the whole experience, I just drove off.

    I've had better valets at the Cheesecake Factory!

    23/01/12 | Link | Rating: 1.0
    72. Stephanie V.
    Retro feel... Little dusty but its all good...

    26/07/13 | Link | Rating: 3.0
    73. M D.
    I loved the room - it had a great design and efficiency of space. I also needed a fridge and it came up within 5 minutes of being in the room. At other hotels, I have waited 20-30 minutes. The staff was very friendly and I slept so well.

    04/02/14 | Link | Rating: 5.0
    74. Daniel P.
    Underwhelming for a W.

    Nice lobby, friendly check-in and a nice room design(although a bit dated), but it stops there. This place was LOUD (I think a Motel 6 has thicker walls), overpriced (even for a W... e.g. $10 for soup, $20 for a burger ... before a $3 fee, 22% surcharge and 8% tax)... and took 15 minutes and 4 calls to place a simple room service order. The room was not entirely clean (hair on sink and in bathroom) and some of the furniture was already beat up.

    Bathroom indeed lacks privacy and results in water spillage beyond the shower, but I was traveling alone so didn't mind it. Room lacked basic amenities like refrigerator (even the W in Union Square NYC has this) and no coffee maker. :(

    TIP: Avoid room service. It took me 15 minutes and 4 calls to place my order! (??!?!) They then quoted a 45minute wait for my food. One hour later... they call me, and tell me they're out of what I ordered. Not cool, especially not for a W.

    Given the abundance of other great options nearby, I wouldn't choose this hotel again when I return to Atlanta.

    07/01/13 | Link | Rating: 2.0
    75. Riccardo S.
    Sometimes, second chances are worth giving.

    After staying a month at the W Midtown, I felt it was time to change things up, and give the W Buckhead another try.  I felt I could overlook the "Martha Stewart on acid" decor, and figured I'd appreciate the short stumble to my small room after a few drinks on a Thursday night in Buckhead.

    Things went a bit off the rails, work kept me super-late, and I called ahead to warn I'd be getting in after their computers turned over, but not to worry - I was still coming.  The wonderful Fatima welcomed me back, smiled at me when I told her about my hesitancy to come back to the property, and told me that she hoped I would enjoy this stay more, and with my room key handed me drink tickets for the bar (already closed at the time), telling me that I should keep them for when I come back.  

    To my surprise, I opened the door to a hallway...with a couch at the end.  *blink* Am I that tired?  Look to the left - wow, that's a hell of a bar.  Right - small bathroom.  Wait...the couch is part of a smashingly sexy living room, and the adjacent bedroom is huge.  Walk into the bathroom, and the loo is glowing blue - because it's remote-controlled with a heated seat.  The shower is big enough for 2...maybe 4...but why would you want to share the high-pressure vertical head and 4 body jets shooting horizontally from the wall - enveloping you in a wall of water?  

    Yeap - they're not kidding when they call it a WOW Suite.  

    Yeap - I'm coming back.  This is truly SPG love.

    Next time, though - I'm asking for an instruction manual on the shower, because if an engineer can't figure it out, it might be a little too cool for itself.

    28/01/12 | Link | Rating: 5.0
    76. Ghislaine A.
    Stayed here for 1 night in the wonderful king room & really loved it! The hotel is super modern, chic & lively! The rooftop bar/lounge had great ambiance, food, DJ... In other words I had an amazing time! The room was clean, comfy bed, awesome soap & shampoo .... What more can I say. This place was a score!

    18/08/13 | Link | Rating: 5.0
    77. Francesca N.
    What a fun and exciting place!  I stayed here for a bachelorette party.  We had dinner at the restaurant; the truffle grilled cheese was amazing!  The restaurant staff was very friendly.  We stayed in one of the standard rooms; it was perfect.  Definitely enough room for four girls to get ready.  We ventured up to Whiskey Blue to have a few cocktails.  It was a lively place with a fun group of people.  The bride-to-be got the attention she wanted.  The valet service was great; worth the money!  I would definitely stay  at the W again when I venture to Buckhead.

    13/02/14 | Link | Rating: 4.0
    78. Erik H.
    Stayed here for one night on business so this is a quick review but they lived up to their reputation as one of the better hotels I have been too. Love when my company books with any W hotels.

    I arrived on a Saturday afternoon and was greeted with a warm smile from a very attractive receptionist. She explained the details of my stay and room and kindly showed me to the elevators. Since I was only on the second floor, I found my room quickly and got settled. My room was a decent size and smelled very clean.  Bathroom was super tiny but it served its purpose.  The bed was a king size but it was the amazingly soft pillows I loved!!!  After drinking all night at the Whiskey Blue, I fell asleep right away with these pillows.

    They lose one star in my opinion due to the late (according to my schedule) opening for breakfast.  I was up and ready to eat at 7am and came downstairs but the restaurant didn't open until 8am.  Very disappointing.  I ended up grabbing something to eat inside the Mall next door where i was working.

    Everything else was great.

    10/04/13 | Link | Rating: 4.0
    79. Joanna T.
    If hotels were people, the Courtyard would be a middle aged Regional Sales Manager wearing a polo + dad jeans. The W, on the other hand, would be a H&M clad 20-something shrilling "look at me, I'm so trendy!". The Courtyard would be your dad - the W is, well, Snooki.

    Liked:
    *Good location literally steps from Lenox + Phipps
    *Super friendly cool staff. The shuttle driver was a scream!
    *Nice bathroom - if you're alone. If not, be aware that the glass door is not private so you'll be experiencing the sights, sounds and smells of your roommate.
    *Comfortable beds. At least the mattress topper is - the actual mattress felt pretty played out.
    *Relatively quiet when I visited, but it was a weeknight. I understand it's party city on weekends
    *Paying $89/night on Priceline - woohoo!
    *Entertaining minibar - 2 condoms, lube and breath mints = $15.

    Not so Much:
    *Decor - someone described it as Crackhead Martha Stewart - dead on
    *Relatively small rooms
    *Crappy air con units...you know the kind...they go off like a 747 at 2am, waking you up
    *Thin walls. I could hear my Party People neighbors returning at 3am. I was happy to return the favor when I got up early for a meeting - ha!
    *Douchey labels for everyday items. Yes, I get it...you're so trendy, you call an elevator a "lift".
    *Pay wifi - booooo!

    Overall, I was happy with my stay chiefly because the staff was awesome and I paid $89/night.

    23/03/12 | Link | Rating: 4.0
    80. Paige N.
    I can't actually talk about the W Hotel, but I can talk about an awesome fall series they're offering in partnership with LuluLemon just in the parking lot of Lenox Mall behind the W.

    For 6 weeks, the W teamed up with LuluLemon to bring a yoga instructor to the rooftop pool deck every Tuesday, and lead a complimentary hour-long yoga session set to the "urban sounds of Peachtree" (ie buses, trucks and motorcycles whizzing by) at 6:30 PM.

    I missed the first session, but went to the second one last night and thoroughly enjoyed it - I'll definitely continue to attend as long as the weather doesn't turn frigid.  

    For last night's session, about 30 people showed up and our instructor placed himself in front of us all at the edge of the infinity pool.  We started off slowly, but definitely kept moving at a good pace throughout the session since there was just the hint of a chill in the air.  Everyone was down dogging, sun saluting, warrior oneing and twoing and actually working up a pretty good sweat by the end.  Throughout, people of varying degrees of skill, strength and flexibility were given modifications to poses and the instructor would come around to various people (myself included) to help us improve our poses and stretch even further.

    By the time we were ending, the sun was just setting and it was a perfect temperature outside.  I felt very refreshed, really enjoyed doing yoga outdoors, and I'm a huge fan of W and LuluLemon for offering this.  That's awesome!

    I hope this turns into a yearly or maybe spring / fall type of offering!

    19/09/12 | Link | Rating: 4.0
    81. Chris P.
    for frequent W or starwood travelers,  you might be a little disappointed with this property.  It was nice but definately not a flagship.  Smaller rooms and not as vibrant as other W hotels.

    26/01/14 | Link | Rating: 3.0
    82. ron k.
    Hopping place . Trendy hotel... Malcolm is a great bartender in the lobby bar.. Whiskey blue on the roof is fun, a bit loud but fun... Rooms are typical W, trendy but on the smaller side... Overall a nice fun experience.

    11/04/14 | Link | Rating: 4.0
    83. K T.
    Room was dirty and extremely noisy.  Outside door did zero to block sound from hallway and other rooms.  In-room alarms in other rooms went off for over an hour two days in a row until reported to security.  Other guests were screaming, and banging around until 3am.  Concierge did not know any area restaurants.  When I asked the concierge for a casual, easy recommendation that wasn't a chain we could get in NY, he recommended Del Frisco's.  Clearly did not understand what I was saying.  Didn't seem to have any of the skill sets a concierge should have mastered.  No water available in room free of charge. Only 2 hangers in closet.  Safe broken. Front desk attendants informed me that there was a complimentary shuttle service and that all I had to do was wait out front for the driver. 30 mins later the driver arrived and informed me that he had a 5-person wait list and that I should have called.  Zero communication between staff.  Clearly no management presence at all.  Front desk staff/concierge were often busy standing around talking to each other and not helpful.  After comments about noise issues and alarm going off at midnight one night and 5 am the next day, I was promised a complimentary breakfast at Cook Hall which then appeared on my final bill.  When I called to ask to have it removed I was transferred 4 times and had to keep explaining the issue.  Only redeeming point of my stay was Tiffany, in Cook Hall.  She was truly a joy and made up for a lot of the difficulties.  Overall a completely embarrassing experience for the W Hotel.  Next time I will stay elsewhere which is too bad because my colleagues and I all had similar experiences and we will be in Atlanta a couple of times a month but will certainly not be at the W Buckhead.

    03/02/15 | Link | Rating: 1.0
    84. Christina H.
    I really wanted to like this hotel a lot. I love the W brand. I am from atlanta and was excited to be back in town for a quick business trip. I love this area in buckhead, near so many restaurants bars and shops.

    But sadly there was one overriding factor which forced me to not really enjoy my stay... it was so loud!! the walls must not have any insulation because i could hear everything going on around me from the tv next door (word for word type of sound here) to every door closing on the entire hall. just with the amount of noise from the surrounding rooms and hallway i was woken up about every 30 minutes for almost the entire night. And the morning hustle started around 545 am whereas i was trying to sleep until about 830 for my meetings. i should also note that i live in NYC so i am very accustomed to noise but this was just excessive and made my stay less than pleasant. other than that everything was nicely appointed and all of the check in / out was very smooth.

    one other note is that the concierge was less than helpful. we asked for a restaurant recommendation in the area (even though i am from here i was curious what he would suggest). we asked for something reasonably priced and he gave us a prepared printed sheet with about 30 options on it saying that all were within walking distance and reasonably priced. again as i knew all of the options i happened to know that they ranged from casual cafes which would cost ~$10 pp to some of the nicest steakhouses in atlanta which would cost $100+ per person. i dont consider it quality service to simply provide someone with a printout and generic explanation when the options in fact vary widely! big miss here

    25/10/12 | Link | Rating: 3.0
    85. Keesha P.
    First of all there is absolutely nothing 5 star about this hotel.  There were loud "unfavorables" in front of the building and while trying to check in the peron took 3 phone calls before getting us our room.  Also they have the audacity to charge $35 for parking, and to add insult to injury they double charged us for parking not once, but TWICE! We had 1 vehicle and only stayed 1 night, how is it possible to overcharge someone for parking! We have called several times and they continue to say that they are looking into it.  We stayed on the 5th of July, today is the 11th.  Do better W...do...better!

    11/07/14 | Link | Rating: 1.0
    86. Jenny Z.
    Booked a Fabulous King room well in advance. This also included complimentary drink tickets.

    Upon arrival, all they had left was a Wonderful double, so they put me in that. Didn't offer a price adjustment or the drink tickets my reservation promised. Came back after work, then had to switch rooms and remind them to give me the drink tickets... Still was on one of the lower floors even though I booked one of the higher floors. Again, didn't offer anything to makeup for the fact that I (or rather my company) paid for the better floor/room.  

    I expect better from a W. Sure everyone is nice, but as far as customer service goes, you should be upgrading, not downgrading...

    -Location is good
    -Valet only ($32/day)
    -Wifi in room extra
    -Rooms are a bit rundown
    -Clean
    -Good bath amenities
    -Free water

    24/09/13 | Link | Rating: 3.0
    87. Kim S.
    W Hotel is one of the  livest hotels in the states, no matter what city you book a room. I would  strongly encourage you to stop in for a drink or dinner even if your not staying at the hotel. I use to love coming here to meet up with my girlfriends for a casual drink or to attend a business and social  networking event, which was given most of the time by NetParty.

    19/08/13 | Link | Rating: 4.0
    88. Terry R.
    Checked in about 7pm on Saturday night. Was easy to get in, unload the car and the check in process was smooth and quick. Pleasant and talkative front desk. Valet was not bad at all priced. You pay a premium to have someone take care of your high end vehicle. Worth it! Regardless of other reviews.....
    Room was good. Carpet was frayed where it met the tile. Mini bar was stocked nicely and prices were not bad at all. Restaurant, bar and rooftop were all great. Convenient!
    A little disappointed w/ housekeeping Sunday when we left a generous tip and asked to please leave 2 extra pillows.  Pillows were there but mini bar was NOT restocked and no wash clothes were left in room. ((We left a tip!!))  
    Another meh moment was the fact you could hear everything around you. Couple next to our room to left were having intense sex, other room were playing video games or something. (Maybe better insulated room walls)
    All & All we will be back. Good experience!

    21/07/14 | Link | Rating: 4.0
    89. Allison K.
    We had our MARS Media day event for 215 people at the W Buckhead this past week.  I can not say enough wonderful things about the team led by Morgan Wolkin.  Morgan was responsive to emails, organized, and even brought in more valets the day of when we were stretched.  This was a great place to have an event.  Five stars!

    15/09/14 | Link | Rating: 5.0
    90. Michael A.
    I came down for a job interview, and my company put me up here. The hotel was beautiful, the staff was friendly and efficient, and I had a wonderful experience. I honestly can't believe the negative reviews I read, and I would highly recommend the W.

    30/01/14 | Link | Rating: 4.0
    91. Kevin R.
    Was not a fan of this hotel at all:

    It's noisy - both nights of my stay I was woken up by loud noises. Once because of thin walls and once at 4:30am because of a loud generator sound coming from outside near the front door of the hotel.

    Its cramped - if you close the door to the the toilet/shower area, you can barely fit inside.

    The beds are only okay - not half as comfortable as the beds that frequent SPG travelers are used to. I should probably stick with Westins.

    Valet parking is required and it costs an additional $32 dollars a day - something to keep in mind for those traveling with a car.

    2 stars instead of 1 because service was friendly enough, but it's tough to make up for all of that disruptive early morning noise.

    Doubtful that I will stay here again.

    Kevin

    20/11/13 | Link | Rating: 2.0
    92. Tom I.
    Nice swanky hotel located in Buckhead. Location is great, right by the train stop and located next to the big mall and many restaurants.
    Hotel workers were very friendly and took great care of the guests - we were a part of big conference (yes, this W has conference room) and they made sure our booth kit was delivered to the room by specified time and never complained or haggled for tip.
    Room size is decent, though half of the items in the room seem kinda waste.

    As someone else mentioned, noise level is high. people slamming doors at wee hours or people's voice could be heard inside the room.

    Rooftop bar was nice, though way too many smokers. We actually left after first drink and went to the other bar on next building since we couldn't take that smoke anymore. Also the dress code seems regulated tightly so don't show up from conference outfit, take out your name tag, wear your euro-trash outfit, spray half bottle of perfume, and you should be good to go.

    24/03/14 | Link | Rating: 5.0
    93. Elizabeth B.
    I stayed at this beautiful hotel in Atlanta for a night in August while traveling for work. The front desk staff was very efficient and polite. My co-workers and I got a drink downstairs in the lobby bar and enjoyed chatting with the bartender. We felt very badly when we abandoned his bar in favor of Whiskey Blue on the top floor...

    The lobby and guest rooms were absolutely stunning - I loved the modern sensibility - and impeccably clean. However, just a note if you have two people staying in a room... the bathroom could be incredibly awkward. It's completely open to the guest room. I'm not sure if a reservation made for two guests would be placed in a different room or if all the rooms are the same, but make sure to inquire about this if you don't want to see your roommate showering and going to the bathroom.

    Also note that, like most hotels in the area, parking is an additional cost ($15 per night, I think?) but is valet.

    I recommend this hotel and hope to stay here again sometime in the future!

    21/11/12 | Link | Rating: 4.0
    94. Elizabeth R.
    I am huge fan of W hotels, I'm not sure if it's the mesmerizing smell, swanky decor or the fact that their Whatever Whenever personnel seam to know what I want before I do. They cater to a very specific demographic, I am not ashamed to admit  that I must be that demographic. This particular W isn't the most spacious of W hotels, clearly a re-model, but what they lack in size they over compensate for in service. My most recent stay gave me the opportunity to use yet another fabulous service they provide; car service. I was not thrilled to be in Atlanta, nor was I thrilled to be commuting to the less than fabulous hotel where my conference was held. Though it was only a few miles away, if you have visited Buckhead you are aware, this trip could take well over 35 minutes. The decked out Infiniti was nice, spacious and cool; however the driver, Skip, was phenomenal. He knew Atlanta both day and night. Where we were going, where we were coming from and even where we wanted to go! He knew all the top restaurants and hot spots, everything from where to get my my prescriptions filled to where I could get a fresh juice! And believe it or not, I wasn't even his most demanding passenger. I watched him throughout the week as he systematically chauffeured numerous parties around the city with precise time calculations--all with the same attention and care that I received. At this establishment the sweet smells and elaborate decor are no facade; but rather a sensual representation of the elite group of hospitality professionals collected to care for their clients/guests.

    The W does business class in Buckhead like no other!

    28/10/14 | Link | Rating: 5.0
    95. Gigi C.
    OMG the bartender Paul is excellent but the BBQ sliders were horrible.  The vinegar based is absolutely horrible.  I am so disappointed.  The overwhelming vinegar taste created a disrupting palate.  It was difficult to enjoy my fabulous Crown Royal based beverage with that bitter after taste.   It was tastebud altering, my evening went down hill from there.  Negative stars

    19/04/14 | Link | Rating: 1.0
    96. Jon S.
    This isn't the nicest W that I've had the pleasure of staying in, but the service is superb. I do believe this was a remodel and wasn't built out as a W originally, however I wouldn't hesitate to stay here again. I had no issues hearing people around me, but I contribute that to the fact that it's a holiday and the hotel isn't booked as it normally would be.

    The first room we had held a very strong smoky odor, so we were relocated to another room which was much better. The bed was very comfortable to both me and my wife who's 7 months pregnant and finds most any bed uncomfortable. Overall, my stay has been a pleasure.

    28/11/14 | Link | Rating: 4.0
    97. Shawn A.
    Service was great! Partied the whole time we were there... never one single complaint! Besides the bar on the 11th floor..bad experience... Our suite had an excellent view as well!

    17/06/14 | Link | Rating: 3.0
    98. Preeti M.
    Love the rooftop for drinks, always a good scene on weekends.  Cook Hall no good.  Parking should not cost $20. I mean really?  This is Atlanta - yes, you are hotel but $20 is obnoxious.  Other than that, love being here for drinks w/friends!

    19/05/14 | Link | Rating: 4.0
    99. Ross O.
    Horrible. Doesn't clean rooms, hotel is loud, room keys constantly de-activate, long long long lines at check in and only 1 desk clerk. Most employees seemed to be more interested in their cell phones than the guests that pay for them to have a job. Not worth the money, at all. Would have been better at Days Inn (at least they would have cleaned our room without a phone call or 3).

    29/11/14 | Link | Rating: 1.0
    100. Mick O.
    Nice people, pleasent smelling hand soap but an impossibly loud A/C unit.
    For quality of sleep, definatly look elsewhere.

    28/04/14 | Link | Rating: 2.0
    101. Ashley T.
    Truly enjoyed my stay at the W Buckhead!  Room was really nice but the bathroom was pretty small.  The hotel staff from the valet to the concierge is extremely welcoming and helpful.  Aside from the price, this is a cool place to stay...not to mention the fact that Whiskey Blue has a cool vibe.  Bar staff not that great but hey, it was a busy night when I went.  Anyway, wonderful vibe and great staff!

    08/06/14 | Link | Rating: 3.0
    102. Johnny B.
    Very nice hotel. Room was clean and had lots of amenities (heated toilet seat! I couldn't figure out how to use it though - or why I would use it?) The front desk was very helpful for the few matters I engaged them for. The breakfast staff was nice and speedy as well. I would return.

    20/01/15 | Link | Rating: 4.0
    103. Jason F.
    I am a huge fan of all W hotels and i would say this is the second nicest one in atlanta. It could use some renovations because it seems a little dated but the service is here is very good as well as the valet staff. The reason I like this one is because it is not a huge location therefor there is a lot less people and it is a quick check in which is nice.

    08/01/15 | Link | Rating: 4.0
    104. Jesse P.
    Had another great experience at the W Atlanta buck head. It's always clean and the staff is always friendly and helpful. The Bliss bath products are the best at the W. I love the SPG program they have, its second to none. I just hope they keep up the good work and stay on top of everything.

    16/02/15 | Link | Rating: 5.0
    105. Bernard W.
    It pains me to write a poor review of a Starwood property but everyone can't get it right all the time. My stay here was an effort on my part to try something new (mistake). Upon checking in I was greeted by friendly valets and security guards who directed me to the front desk. The young lady who checked me in was fine...not particularly friendly and not particularly unfriendly...just fine. Without having to ask she assigned me a room in a lower floor as to stay away from noise from Whisky Blue, the ball/lounge on the roof of the hotel. Appreciated that. I inquired about the room being feather free, a request that had been present in my SPG profile a couple of weeks before while staying at another Starwood property since I am allergic. The check in woman informed me that my profile did not reflect "feather free" but she would instruct housekeeping to de-feather the room and she would update my SPG profile to reflect that I only want feather free rooms. My travel buddy and I gathered our things and made our way to the room. The hotel was dimly lit and the presence of security guards definitely gave it a nightclub feel and less of a hotel feel.  Still.. No issue on my part. I like security at hotels. We entered the room and it felt dark and small.  Can't really put my finger on it but it didn't feel inviting or even sexy. Just dark. Upon inspecting my bed I noticed that there were feather pillows and a down mattress pad on the bed. I called down to remind the front desk clerk to have the room de feathered and proceeded to unpack. Housekeeping along with security guards came to the room (apparently the escort by security is something common in Atlanta? Never noticed it before) and promptly removed the feather pillows and mattress pad and I felt like we were on our way. Here's where things got a bit uncomfortable. Hours later as we tried to sleep, the noise from in front of the hotel permeated the windows ALL NIGHT LONG. Annoying since I assumed the front desk clerk was placing us in a room that would be quiet. After a night of interrupted sleep I thought a shower would refresh me. Not so much. Something about the design of the bathroom and the water pressure caused water to spray all over the bathroom (yes...I know how to use the shower curtain and liner and no it didn't stop the pool that gathered in the bathroom).  As I exited the shower and tried to wash my face the water pressure in the sink was almost a laughable trickle. I felt like I was being punk'd. After a lot of soul searching (I try not to be a diva in hotels because I spend very little time in them when I am away) I called downstairs and requested a new room. The new front desk clerk grilled me on the reasons I wanted to be moved and finally moved me to the 8th floor. Was this room unavailable the night before? Who knows but it was much better....it felt airy...it was quiet and the shower worked appropriately. One problem though. This room seemed to be dosed in feathers. Like...as soon as I walked in I coughed and sneezed. I called the front desk and received an apology for not asking me if I needed a feather free room (wasn't this placed in my profile the night before??). Smh. Thankfully the housekeeping person who came to de feather the room was especially thorough using some kind of swifter apparatus to clear the feathers from the mattress and other parts of the bed. These little issues coupled with ridiculous waits for our car at valet and a billing snafu upon check out (my bank alerted me that the hotel was trying to charge me $100 more than my actual bill-shady) put a sour taste in my mouth. Ironically I ran into a friend at the airport who told me the buck head property is the worst W in Atlanta. Wish I had known that. It is doubtful that I will be back but I will not hold it against Starwood.  Things happen. Right? New pro is that it is close to the mall and tons of restaurants, while you certainly feel like you are in a business district.

    24/01/15 | Link | Rating: 3.0
    106. Shap C.
    Pleasant place to stay - great staff for this deco, eclectic, swank style hotel.  I managed to get a deal for $145.00 for our one night stay.  Which included the overnight car rate total, AAA discount with tax out the door $172.00. Very satisfied with our view in room 901. This in the comforts of a very nice room.   Enjoy!

    26/11/14 | Link | Rating: 5.0
    107. Marta I.
    If you like sleep, don't book here! Or at least do NOT let them put you in any rooms near any laundry shoots. I stayed in room 323 and it's been awful trying to sleep.
    The housekeepers are super noisey and slam doors often and that laundry shoot is so loud. It's amazing bc I travel so often, these things never wake me or bother me in other hotel rooms. The walls must be too thin.
    I also had a man singing to a folk/country song on loop till 3am. I called the front desk about it twice to see if there was anything they could so to make him turn it down or just stop. He kept on going... Nothing changed :(
    Now I am getting ready to go to work and I am absolutely exhausted.
    If you are a party animal, this can be your hotel. I like some quiet and relaxation after traveling.

    I will give some pros for them: decor is great, staff is friendly, and it's next to two malls, 3 movie theaters, target and public. Do if you need things, you are nearby quite a few stores.

    01/10/14 | Link | Rating: 3.0
    108. Rose L.
    W was great. Got in first night after 5 hour delay and they had held onto my room-- thank you-- and they were nice enough to give me a drink in the whiskey bar but I did the lobby bar instead. Glad i did. Caught them before close and lady bartender makes an amazing Cosmo.

    Room was great. Night 1 was a double.
    Clean, comfy, awesome bed. Nice style as expected from a w.

    Room swerve  at 12 am was prompt. No half hour/1 hour delay. Thank you!!
    Burger was delicious. Not sure if it's because I was dying of starvation after massive delay at Newark airport but it was awesome.

    Love the door knockers by the way.

    Checked out next morning and headed to meeting.

    Did not anticipate a second night but after yet another delay - I rebooked my flight and taxi'd it back to the W for night 2.

    Yep I went 45 minutes back cause it was a nice hotel. They found me a wonderful room  -king this time.

    Had me another drink, but this time at the westin next door with other fiends staying there.  Gotta say. That bartender not that good at making the drinky poo. And the service at Palm well left me missing something.

    Back to the W and the better bar babe. And a great night at the W.

    Checked out in am and was on way to sit through another delay

    25/04/14 | Link | Rating: 5.0
    109. Tanya M.
    Not my type of hotel. Very club like. Some like that. Not for me.

    19/02/15 | Link | Rating: 3.0
    110. Lauren O.
    This hotel is a good place to grab a drink with friends, that's about it .  If you want to sleep at all, don't stay here.  The walls are paper thin and all you can hear are people coming and going from their rooms. If you are staying with another person be prepared to get very comfortable using the restroom with them.  The bathroom gives you NO privacy at all. You'd be better off staying at another hotel for this price.

    30/03/15 | Link | Rating: 2.0
    111. Rondell C.
    This is a really classy Hotel, it is Modern with great customer service levels from the front desk down to the guys who park the cars up front. The bar downstairs had some very interesting people from all over the world visiting and we met some great people while staying here. This is my go to Hotel when I need a break and just want to kick back and take a mini vacation with my lady. Yes, they are a bit more expensive than many other hotels, but you get what you pay for and i wanted something nice. The rooms are a good size and has a nice view of the city.

    03/05/15 | Link | Rating: 5.0
    112. Kaprecha R.
    This hotel is absolutely beautiful from the interior to the service everything is top rating. This hotel has a bunch of events year round as well an onsite bar, restaurant, and gym. The location is perfect, you are within walking distance from two of Atlanta's upscale shopping plazas Lenox Mall and Phipps Plaza. The décor is very modern and bright it fits the look of buckhead. You will not be disappointed with this hotel from the view to the onsite amenities this is a perfect hotel to stay at if you want to experience the good life in the ATL.

    09/03/15 | Link | Rating: 4.0
    113. Diana T.
    This is my second stay at the W hotel. The first experience went very smoothly. However, the second experience did not. We had a few problems. They had to fix our rooms because they were not close by one another like we asked. This took almost 30 -45 minutes to fix. Luckily, they offered 4 drinks on the house at the bar for this inconvenience. Another issues was last time they had offered my bf a master key for all the rooms she booked, this time no master key. Weird. Sadly, the pool area was closed each time I visited. The gym area was pretty good for a hotel gym. It has everything you needed. The lobby, location, and bar area are amazing. Our rooms were also nice. The beds were not as comfortable as I would like, but overall I had a pleasant stay.

    08/03/15 | Link | Rating: 4.0
    114. Kelly W.
    A little disappointed this go around. The service and top bar were great! The room was great until we found the past night ice bucket was not cleaned out and came back up from the top bar and our bathroom smelled like cigarette smoke. We went to spend a night on the town with 5 girls and splitting the room fees, not to my knowledge was I told that they would be charging my card in full and still taking out my part of the rate. I understand that the money will go back on my card after checking the room for damages, but was told this processes could take up to 48 hours. The courtesy thing to do would of been to give me a heads up before check out.

    10/05/15 | Link | Rating: 4.0
    115. Justin L.
    Just an A-OK hotel in the Atlanta area.

    I'm sure experiences will vary.  I was here for just a single night and I found it to be less than great. The lobby and location are pretty good, but the rooms were a bit disappointing.

    The rooms... while modern, I found that the proximity to the next door building to be a little obnoxious, I usually don't like the draw the black out curtain the entire way so it's easier to wake up, but the lights from the adjacent building made it impossible. A few inches of open curtain space and the light floods in.

    05/01/15 | Link | Rating: 3.0
    116. Courtney M.
    The W is tops in my book. Trendy without feeling pretentious. It has a really bold style that sets it apart from the other elite hotels of the Buckhead area. And man... In true W Hotel fashion, the place just smells great. Really.

    Had a chance to enjoy multiple aspects of the hotel during my stay - the lobby bar, the adjacent dining/breakfast spot and conference rooms. The lobby bar was just what it needed to be - accessible, boasting a wide variety (they have more beers than the list on the menu, just ask) and even have snacks if you'd like a bite to eat. Prices are reasonable too. The restaurant was lovely - on point with the wood grain meets industrial trend. The food was a bit mediocre for me - we only visited for breakfast, but I was disappointed to only find a small selection of quick american dishes. Could be better. The conference rooms were fantastic - a 12 person room cost approximately $250/day and comes with everything you would need to host a successful work session.

    The hotel staff was extremely welcoming, a true representation of Southern Hospitality. I look forward to the opportunity to return.

    02/01/15 | Link | Rating: 5.0
    117. Primo L.
    Super chic hotel with an excellent bar and restaurant. Room was furnished in Hipster-Lite and I enjoyed the artwork but I received no kudos for being Starwood Platinum, so they gave me a room where the toilet was literally in the bedroom. I didn't think to ask for a room with an actual bathroom, but I definitely won't forget to do that if I ever stay here again.

    09/05/15 | Link | Rating: 3.0
    118. Giannabrie F.
    Just like 3 stars indicates...it was okay.  Not horrid, not my favorite.  They are trendy, the lighting, the music, the scene overall.  I read another reference to it being "club-like" and I agree.  Everything is a little too modern for my liking.  I prefer more comfort/plush environments than I do trendy and modern.  It is a personal preference.

    The bed was too small and my feet were dangling off and I am only 5'10 1/2 so that was odd.  Of course all the snacks and waters were overly priced in our room but that is to be expected.  Everything was clean for the most part and the fitness area was nice--small but nice.  

    We got a good deal so I can't really complain!  Overall everything was just okay.  They weren't overly friendly, the place wasn't super comfortable, nothing was too great or too awful...just okay.  Good location in the middle of Buckhead I suppose!

    11/03/15 | Link | Rating: 3.0
    119. Catherine G.
    Having stayed at many Starwood properties for business and pleasure, I was excited to learn that the business trip I was taking was so close to this W location at Buckhead. Booked online, easy breezy. Booked a king room directly though the hotel, not a third party site.

    Upon arrival, check in was efficient and team members were friendly. Didn't even walk all the way into the room as my business partners and I had a dinner to attend. Upon arriving back to the hotel after dinner I discovered I was in a queen room, not a king as I had booked and paid for. Tried calling down to the front desk however my phone was literally disconnected and I couldn't utilize it at all.

    Used my cell to call down to the front desk and they straightened it out and got me to the room I had originally booked.

    Overall, quality wise out of all the W's I've stayed in, this is a 2 out of 5 stars. Loud AC units, no working phone, wrong room type and also there was a random dirty microwave and refrigerator laying out in the hallway all evening and night. Not what I'd expect from a W property, this one has a long way to go. I'd suggest the Westin down the street!

    04/05/15 | Link | Rating: 1.0
    120. Amy L.
    Super modern with a touch of the southern hospitality one expects to find Atlanta, the W in Buckhead does not disappoint.
    The location of this place is fantastic because Lenox mall is literally a 2min walk down the road.

    My only complaint would be that I had noisy floormates that decided a 3am hallway argument after clubbing (but really who clubs on a Monday?) was the perfect cap to their night. I sleep like the dead, so either they were really just that loud, or the walls are closer to paper than I previously noticed. I would have fell back asleep more quickly to the sounds of staff telling them to shut up, but I didn't put in a call so I can't complain.

    I'd definitely stay here again because of location and staff (many thanks to Liridona for going out of the way to help me settle in and get acquainted with the area!!) but I'd ask to be on the quiet floor (hotels really should have a quiet floor) and have a view.

    19/01/15 | Link | Rating: 4.0