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Hilton Garden Inn in Augusta, GA

Hilton Garden Inn in Augusta, GA

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Company Info:

Rating: 4.25

Address: 1065 Stevens Creek Rd., Augusta, GA, 30907

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    Comments (8):

    1. Andy L.
    I recently stayed here for a family gathering.  The service was honestly better than what I have experienced at much larger and fancier hotel chains.  Simple questions to staff members often led to them going to great lengths to help.  Example: I made a quick inquiry about the pool and gym and a staff member physically took me down the hall to show me where they were located.  Later I asked about restaurants in the area and the staff member pulled out a map and started circling options.  These are simple things I suppose but so rare these days so it really stood out.  The room was very clean and comfortable with lots of niceties like extra blankets, toiletries and those great round shower curtain rods (who's the genius that thought of that?).  The only down side I suppose was the lobby restaurant.  They have a really nice buffet style restaurant which served breakfast and I believe lunch.  It had plenty of hearty options but was rather pricy for a simple breakfast I thought.  Luckily, the hotel is within walking distance to several chain restaurants and, to my heart's content, Starbucks. Great hotel and I totally recommend it if you are in Augusta anytime soon.

    03/07/12 | Link | Rating: 4.0
    2. Jim G.
    Just stayed here for a conference and I was very happy with my stay.  The hotel is very clean and neat.  I believe it just opened a few months ago.  There is an indoor pool and hot tub, fitness room, business center, and lobby bar and restaurant.  But, the restaurant only serves a breakfast buffet and then nothing again until dinner.  There is a small 'pantry' where you can buy snacks and frozen meals.  I would say neither the restaurant or bar are cheap but they serve their purpose.  The pool is either not heated or wasn't heated much because it was pretty cold, but the hot tub was nice.  The fitness center had several cardio machines and weights.  

    The rooms come either as king beds, or double beds.  There are also suites available.  Rooms feature flat screen tvs with LOTS of digital cable channels, free wireless and wired internet, microwave, mini-fridge, and AC.  I thought the bed was comfy.  

    I would definetly stay here if you are looking for a hotel in the Augusta area.  The only minus is that there is not a lot in this area if you don't have a car.

    01/04/10 | Link | Rating: 4.0
    3. Kristin W.
    During a recent visit to the Atlanta area I stayed at this Hilton Garden Inn.  I am very happy to report that it's one of the nicer hotels I've stayed in recently.

    The staff was very friendly upon entering the hotel, check-in was smooth and I was thanked for my Hilton Honors participation.  I quickly popped into the business center to print out my boarding pass for the next day, the computers we up-to-date and the printer worked well, I can't ask for more there.  

    I arrived a bit late and got to my room where a later was left for me from the hotel manager advising the times of events at the hotel, such as the bar and grill hours, and letting me know my complimentary water was in the fridge.   Loved this and wonder why more hotels don't do this, it's a great touch!

    I ran downstairs and got a quick drink from the bar, which was busy even at 10:30pm.  Had a quick drink and headed back to my room.   The beds were ok, no hotel bed is as good as mine at home but that's alright.  

    The next morning I got up and got ready for the day.  The vanity kit in the bathroom was a huge help because I had chipped my nail earlier and was in much need of a nail file.  All the soaps and lotions smelled good as well, Hilton does a good job making sure what you get at the hotel is almost as nice as what I get at home.
    I headed downstairs for breakfast and was greeted upon entering the dining area.  The greeter let me know about my breakfast options and was very friendly.  I enjoyed a quick breakfast and then took off for a busy day at work.

    I would recommend this Hilton to any business traveler and look forward to staying here again.

    27/10/12 | Link | Rating: 4.0
    4. Tara M.
    I really enjoyed my stay at this hotel. It is very clean and neat and the staff is extremely friendly and informed. The cookie at night was delicious and the breakfast buffet was really good quality wise, but know that it is not just a all-you-can eat buffet, but a continuous order via server buffet. so... yeah. I think a big highlight for me was the check out at noon. Def didn't feel rushed out the door and had time to actually think about not leaving something in the hotel (as I usually do) Great job Hilton!!!

    20/10/12 | Link | Rating: 5.0
    5. Michelle B.
    I stayed at the hotel over the weekend and was not disappointed.  This hotel had all of the amenities that you would want for a long weekend away.  The staff were very friendly and helpful throughout our stay.  The only thing that could use some improvement would be their breakfast buffet.  At $10.95, its not really a buffet when you have someone taking your order every time you want something.  The initial portion was enough to fill me up, but not for someone who eats a lot.  Other than that, I will stay here again when I come back to Augusta.

    4 stars!

    30/07/12 | Link | Rating: 4.0
    6. Jessica P.
    The room is a little outdated but cleanliness, in my opinion, is far better than having an updated but dirty atmosphere. The first thing I check when I walk in my room is the bathroom tub and areas that most people don't notice. It definitely passed my mini inspection. Also I was glad to see so many channels available to watch on television.  HBO, SECN, Hallmark...you name it! I choose Hilton everytime!

    10/12/14 | Link | Rating: 4.0
    7. Esther Z.
    On the 3rd floor, the internet download speed is glacially slow. To DL a 20 minute podcast news clip took 40 minutes. Another guest on the 2nd floor, however, said his DL speed was normal(whatever that means to him) and he was surprised that my experience was different. That indicates to me that the Garden needs a WiFi booster or some fix for the upper level floors.

    The rooms with a sitting area are very nice. There is a room Keurig coffee maker. Bring you own K cup coffee unless you like Morning Edition Blend. There is real Half & Half Cream also in the room. You get 2 K cups of coffee and only 2 creamers. I used all except one creamer. When they cleaned the room they left my one creamer. Did I exceed the creamer ration for a 2 night stay, I wondered. What's up with the strict creamer ration? NOTE: I asked for and got more creamer.

    Nice bath toiletries by Neutrogena plus a shoe shine cloth and shower cap. A lot of comparable hotels have stopped providing both of these items so I wanted the Garden to know someone noticed and appreciate the effort. There is a safe big enough for a laptop & iPad. The kicker, it is on the floor of the closet, at least in room 307. To program this safe, you would have to kneel or lie on the floor. C'mon Garden!  Put the safe on some small shelf, platform or bench to get it off the floor.

    The safe and slow internet DL are my big gripes worthy of at least 1-1.5 demerits.

    21/06/14 | Link | Rating: 4.0
    8. Culinary P.
    This was just a quick overnight stay while on a road trip . Loved the staff and the hotel was so so clean . You can tell when you arrive that the staff that's pride in their work . Breakfast was great and very quick !

    14/02/15 | Link | Rating: 5.0