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Company Info: Rating: 3.00
Address: 768 Franklin St, Dillard, GA, 30537 Hotels in Dillard, GA
1. Stefanie S.
The chalets are adorable and come with all the comforts of home. Very private and romantic for a weekend getaway. However, I only give this experience two stars because of the deplorable customer service. When my boyfriend and I arrived to check in, they had given someone else our cabin! We spent the rest of the weekend being juggled between rooms and they even tried to put us in a chalet with one twin sized bed. Good try, but we will not be back.
08/02/14 | Link
| Rating: 2.0
2. Sue M.
We had reservations to stay at Dillard house last night. Upon arrival we were promptly upgraded. The room was fabulous in the blue ridge building. What a perfect view this morning. It was too cold and windy to enjoy the rocking chairs but I can't wait to come back when it is a little warmer. We had a great stay. I would recommend the Dillard House to anyone!!
01/11/14 | Link
| Rating: 5.0
3. C K.
So here it is in a nutshell. THE DILLARD HOUSE IS O.V.E.R. It's had a long standing reputation as the go-to place in Clayton/Dillard but frankly it's over.
Went up this November 14' without reservations anywhere and frankly it was so hot I couldn't take anymore waterfallin. Stopped in against my better judgement to rent a chalet if they had one. Seriously busy being peak leaf time but honestly I was the only person under 65 in the place. It was 4pm and folks who'd just eaten either a very late lunch or early dinner had to track down someone to take their money.
Then the lady told someone, it smells like wet dog in the restaurant". No response from the teenaged hostess who seemed to be so bored she was about to fall asleep.
The chalet I wanted was available BUT at $169 a night WITH NO JACUZZI.
All the jacuzzi are broken and closed in all chalets but no break on the rate.
I looked at one of the 'upper' rooms and yikes, $170 a night for a hotel room with a giant outdoor jacuzzi in the living room, no thanks. The bed looked cozy but had a 16 inch old-school TV in the bedroom and when I went to see the room the maids were outside YELLING to each other down the breezeway. Nope, not gonna be woken up or have my privacy tainted by yelling outside. NOT AT $170!
Went to the chalet, yes I paid $169 and no jacuzzi, firewood that would not light despite being lit by 5, yes 5 paraffin fire starters, OH I BROUGHT MY OWN, THERE were NO MATCHES, NO FIRESTARTERS AT ALL, kindling etc...what a waste of time and energy; a broken falling apart grill and a shower which frankly would have been more inviting outside as I had to walk over the hot tube cover to get to it.
Oh and the leave blowers at 9am the next morning despite the rain. GRRRR
THE ARE SELLING the chalet's and should!
HOPEFULLY the next owners will NOT use The Dillard House staff to manage them and just build for private residences.
They 'said' the jacuzzi's were getting soot from the county/city water pipes and blocking the motors, but last time I was there, which was 3 yrs earlier, the jacuzzi was about .95 degrees which means it was useless.
The only people still going to THE DILLARD HOUSE are so old they cannot change and don't realize what a raw deal they are getting because they are stuck in their ways.
14/11/14 | Link
| Rating: 2.0
4. Lance M.
We had a paid reservations for a chalet at the Dillard's house. They cancelled it seven days before we were supposed to arrive due to some sort of water problems. We will not be going back.
26/03/15 | Link
| Rating: 1.0
5. K K.
For $100 we got a large plush room with a fireplace. Best accommodations around! Killer breakfast and I got to pet animals! ;)
23/02/15 | Link
| Rating: 5.0