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Company Info: Rating: 1.50
Address: 1125 Newnan Crossing Blvd E, Newnan, GA, 30265 Hotels in Newnan, GA
1. Simeon E. C.
Sorry to say but this was one of the worst experiences for my family. We were in the town for a wedding and arrived late into the evening. My daughter was relaxing on the bed and suddenly found a bug on her bedding. We promptly took the bug to the front desk and were told it was not a bed bug, although the bug resembled the pictures we found online. We were told we could not move because there were no other rooms available. We searched the room and did not find any other bugs, but switched rooms the next morning. That evening my son realized he had left something in the original room so we went to the front desk to ask to get back in the room. The clerk informed us that the room had been sprayed for bedbugs because 3 bugs had been found so we could not enter the room until the next day. The next morning we spoke to the day clerk who confirmed what we had been told the previous night. We were leaving that day and asked what kind of compensation would we be given for being lied to regarding the bedbugs and the hassle we would be facing to disinfect our clothes and luggage. We were given a managers number to follow up. Upon calling numerous times without any return call from Reta the manager, a clerk gave us the district managers number. He was reached after 2 calls and he agreed to compensate us for 1 nights stay, according to him it is a risk you take.Stay away from this motel if you want integrity and service.
19/03/15 | Link
| Rating: 1.0
2. Anne H.
This hotel is conveniently located and decent enough, but it doesn't have cribs or pack n plays for kids. We had four overtired kids under three in our party so that really wasn't a nice surprise. The rooms are fine for the night but nothing special. The cribs thing alone would be reason for us not to stay here again.
11/10/14 | Link
| Rating: 2.0