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Andaz Savannah in Savannah, GA

Andaz Savannah in Savannah, GA

Specialties

A boutique hotel offering artful decor, warm hospitality and delighting in new south sophistication.  Located in the heart of the fun and just a little funky prime historic downtown location.  Situated across from Ellis Square, 6 stories, 151 rooms and suites and 2nd floor terrace with fire pit and pool.

History

Established in 2011.

 

Company Info:

Rating: 4.30

Address: 14 Barnard St, Savannah, GA, 31401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Savannah, GA

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Comments (125):

1. Nicole G.
Spent 2 nights here in early August.  Location is great.  Hotel is clean and staff were helpful.  The breakfast is over-priced, but was convenient for the morning of our departure.  Better/cheaper breakfast just across the square at Goosefeathers (lovely staff/quick service).
Was looking forward to a nightcap after our dinners out, but the hotel bar seemed to close very early.  The pool is TINY, but if it's hot enough, it'll do the trick.
The rooms are modern but very small and cramped.  Fine for a night or two if you're not going to be in the room much.  They do feel almost out of place in such an old city...
The parking is very expensive, so we did what others recommended - we stopped at the main visitor center on MLK Jr blvd nearby and bought a two day parking pass for only $12.  This allowed us to park in the garage below the hotel, and didn't have to move the car or deal with valet.  Savannah is a walking city, so this worked out perfectly.  
If you're looking for dinner ideas, The Pink House is a MUST, and we found the best fried green tomatoes and po' boys at Huey's on the River.  We had a great snack at Gryphon tea room, waiting out some afternoon rain.
We will definitely be back!

31/08/10 | Link | Rating: 3.0
2. tom c.
My Fiance and I spent 2 nights at the Avia Hotel.

All in all, a great property.  The rooms are well appointed, all the good lux items, etc.
They have a pool area that looked wonderful, but unfortunately the weather was bad while we stayed there.
The Avia is in a good location, a few blocks to the riverfront, 1 block from some shopping, close to all the wonderful squares and homes that line the historic area.
I will definitely stay there on my next visit.

The only reason I did not give it 5 stars is because the shower stalls themselves have no door or covering, which let out all the heat into the bathroom.  I don't know if all the rooms are like this. If you are not under the water, it can be pretty cold.  I suppose turning on the heater would have helped, but a door would have been nice.

24/06/09 | Link | Rating: 4.0
3. Mike M.
This hotel is AMAZING!!! The rooms are immaculate and cleaned twice a day, every single staff member was as courteous as could be, and the location cannot be beat. The bathroom was gorgeous and the bed was one of the most comfortable I have ever slept in at a hotel. For the price we paid I could not believe the level of service!

28/05/11 | Link | Rating: 5.0
4. Tony J.
The best Mac and lobster around!  Ricky is great wattress. Very informative about area--ask for her.

08/07/11 | Link | Rating: 4.0
5. Steven N.
All in all, an excellent option for staying in Savannah.  The location is great, the staff is very friendly and the rooms are modern, clean and comfortable.  Trendy lobby area and nice bar to have a drink in before heading out to dinner, etc.  I think the door staff is a little 'hit or miss.'  Always friendly but sometimes not quite paying attention to people walking up to the door and forgetting to open the door, help with bags, etc. but no biggie. I can open a door on my own, just seemed funny that I had to say "excuse me" to get TO the door sometimes and open it myself because they were in the way paying attention to something else. Concierge desk is sort of a 'hit or miss' also.  That desk sometimes seemed to be attended and sometimes not, also not a huge deal.  We received recommendations for dinner elsewhere, but it seemed like they sort of direct you to tourist trap places (we kept requesting something a bit more local but finally just gave up when every time we'd get told to go to the places on River Street.. which is fine but we just really wanted some local cuisine.. which we ended up finding and all was great).  The pool deck area (2nd floor) is sort of a missed opportunity I think.  It's so pretty and relaxing out there with tables, flower planters, misters in the hot weather to cool you down, etc.  but no way you can enjoy a drink or food or a snack there (it's not connected to the bar/lounge/restaurant).  I'm sure that's due to some sort of ordinance or design limitation but does seem like a miss.. no one was ever really out there enjoying the nice environment, except a few kids in the pool, because all you can do is sit there at the tables.  Again, not a big deal because overall this is a great hotel and I'd recommend it for sure, those are just a few quirks.  Free wi-fi was a plus, as was good housekeeping service and a very nice modern environment all around.  Keep up the good work, Avia.

17/07/11 | Link | Rating: 4.0
6. Hank M.
Modern, great look, helpful staff, and central to downtown. Laura at the bar and Ben in the kitchen went above and beyond to make sure we had a great experience. I would not hesitate to stay here again.

18/01/10 | Link | Rating: 5.0
7. Crystal F.
I went on a trip with my mother to savannah and, after much searchimg, decided to stay at the Avia. We chose it mainly because of it's location. Upon arriving, we were put in a room with the pool bar right outside of our window. Concerned about the noise at night, we called down and asked to be placed in a different room. The manager (I'm guessing) was very courteous and met us at the elevator with a key to the room one floor above. We were thankful that our room was poolside because there was construction going on for a new building on the other side.
The rooms were vey nice and clean.  The beds were amazing. We had a very hard time getting out of them in the mornings because they were so comfy. The bathroom was ok. A little cramped and the shower was doorless which made it a little harder for us to share the bathroom. But they did offer nice robes which was a plus.
Another reason we stayed at the avia was because of the pool. The pool area was nice but the pool itself was freezing. We learned later that, because of its location next to the building, it never got sun. We were planning on laying out in the sun so it was kind of a let down, but we still enjoyed sitting out there for a while.
We also considered staying at the Mansion on Forsyth and decided to have a drink in the hotel bar and check it out. At first, we were wishing we had stayed there. But after the manager himself gave us a tour of the entire hotel, we were glad we didn't. The atmosphere and art were overwhelming after just a short tour.
Overall, we were very pleased with our decision to stay at the avia and would recommend it to friends.

30/08/11 | Link | Rating: 4.0
8. Erica C.
Love, love, love this place.  What a wonderful addition to the Savannah area.  It's perfectly situated between the City Market and River Street.  The rooms are beautifully appointed and the staff are extremely friendly.  It's definitely better for leisure travel than for business, as it lacks a few ammenities I look for when traveling for business (in-room breakfast, wi-fi, newspaper, etc.).  But for a wonderful leisurely weekend, you can't beat it.  The only drawback is the speed (or lack thereof) of the elevator.  There are only 2 elevators, and if you're on an arrival timeline after leaving your room, you should definitely plan an extra 5-10 minutes.

08/09/09 | Link | Rating: 4.0
9. Jeni F.
This is a beautifully modern (and very clean) hotel in the heart of Savannah's historic district.  The staff were super helpful and accomodating.  When we came back to the hotel at night, our sheets were turned down and a chocolate was left on the pillow!  The only complaint I have is that when they came in to turn down the sheets, they cleaned up a bit and my map and water bottle disappeared.  I would definitely stay at the AVIA hotel again and have already recommended it to a friend who is planning a trip to Savannah.

03/06/09 | Link | Rating: 4.0
10. T A.
This review is strictly for the bar service @ Avia, not the whole hotel.
The service at the bar was not good, nor did the bartender know how to make the drinks properly.  My apple martini tasted like dish water washing liquid and was citrusy, not sweet. The bartender was not assertive to interrupt our conversation to offer us more drinks even after we called him.  We asked him, and he said that he had come by but we were talk.  We honestly never saw him; he needs to speak up. He looks down a lot and seems to have low self esteem.  You need a new and outgoing bartender who knows how to make the drinks properly.  Also the crab cake were nice lump meat, but a little on the dry side. um - just not a good experience!

11/10/10 | Link | Rating: 2.0
11. Allison C.
We stayed in AVIA over the weekend and had a very enjoyable experience. It is in a GREAT location, within walking distance to everything you could imagine. About 2 blocks from river street and a few minutes from restaurants such as The Olde Pink House or Lady & Sons... also very close to the walking Ghost Tours.  

Parking is expensive, but we parked at a $5 lot on Bryan St about 2 blocks away. The rooms are on the small side, but the bed was super comfy! The high was over 100 while we were there, and it felt like the room never completely cooled off (even though the thermostat was as low as it would go). The only other complaint I would have was the elevators!! Not only do you have to swipe your room key any time you get on, it stops on just about every floor and takes forever to get to your room! Luckily the hotel is only 6 stories.

AVIA also has a great terrace and pool where we had a nice wine glass of wine and cheese board. I would recommend this hotel and definitely stay here again if I am back in Savannah!

02/08/10 | Link | Rating: 4.0
12. Becca S.
I used to stay at the Bohemian around the corner (also a very cool hotel). The corporate rate at the Avia is cheaper so I stay here often on business and it's always consistent. Super friendly staff, very spacious rooms with modern decor and the room service is pretty good too.

01/09/10 | Link | Rating: 5.0
13. Christina M.
Starting my 2011 resolutions early. Actually participating in spreading cheer about awesome businesses so look for more posts from me!
Here we go.  Haven't been to Savannah as an adult. Frankly, I'm a little snotty about it - meaning I grew up going to Charleston so Savannah's always been the ugly stepsister. I mean, after all, it was just the buffer protecting Charleston from the Spanish in Florida anyway, back in the day. They'll even tell you that on the tours. And I'm not really into Paula Deen or the Garden of Good and Evil.
That said, I met a relative for a couple of days over the Thanksgiving holiday in Savannah, and what a great time!  The hotel was a HUGE part of it. We would all HOPE that staff would be just as friendly and accommodating on a holiday, but you never really know. AVIA went above and beyond to make us feel welcome and included. We were so centrally located to the cool part of town it was almost embarrassing. I'm not sure we traveled more than 3 blocks in any one direction during our stay. The bed (now this is a personal choice obviously) was RIGHT up my alley. Great sleep. Room was comfy, Smallish hotel, 6 floors, and unlike at least one other poster, I was very happy about the key card access elevator. Not much of a pain when your arms are full and a staff member jumps on to swipe for you. As far as the valet cost - I'm used to paying for parking anywhere anyway. Yeah, you can park blocks away for cheaper. But if you park in the garage 1/2 block from the hotel it's $16 every 24 hours and there's no in and out privileges. And the valet staff is sooo wonderful.  Anywho - highly recommend. Had a not-over-the-top trendy modern feel, and I paid mid-100's a night. I really have stayed in worse places for a lot more. I will go back!

01/12/10 | Link | Rating: 4.0
14. Liz R.
I love the Avia!  I recently had my wedding reception at the hotel and it was fantastic.  The event coordinator Lisa was amazing, and was incredibly helpful throughout the entire wedding process.  She was always easy to get ahold of and answered every question that I had.  We arrived a few days before the wedding knowing that everything would be in good hands with her in charge.  They have a great banquet room that can fit up to 100 people, though we had around 60 and it seemed like a perfect number for the size of the space.  They also had the terrace open for us to have our cocktail hour.

The food at the reception was some of the best that I have ever had.  The chef there makes amazing crab cakes, as well as some amazing takes on southern food like miniature chicken and biscuits, and mini shrimp and grits.  My guests raved about everything.

The decor of the hotel is very swanky and luxe.  The rooms are the most amazing hotel rooms I have ever seen.  We got the deluxe suite which had a full living room, two TVS, a huge and comfy king bed, and a shower and large claw foot tub.  

The hotel staff was incredibly friendly to all of our wedding guests, and were able to provide a block of rooms at a discounted rate.  They have a great bar area where you can order drinks and small plates. They also have a $16 buffet breakfast every morning with a deluxe spread of made to order waffles, crepes, and omelets, as well as smoked salmon, eggs, bacon, breads, pastries, yogurt, fruit etc.

The location of the Avia is perfect for exploring downtown Savannah.  It is close to some great restaurants, River Street, City Market, art museums and galleries, cafes, shops, and the beautiful squares.  With the Avia as your home base you will be able to easily walk anywhere that you would want to go.

20/12/10 | Link | Rating: 5.0
15. kelly h.
As a former resident of Savannah...my expectations are unreasonably high for hotels since there are so many b&bs and better alternatives. I was blown away by this hotel. The staff, the bar, the decor, the food, the beds - all over the top, which is nearly impossible to pull off these days. I know this city inside and out, and you simply can't beat the ambiance and location...worth every cent.

20/02/11 | Link | Rating: 5.0
16. Tessa M.
It started raining so we rain into the Avia lounge and had a glass of wine. I have to tell you even though I was wet and gross I still managed to relax and enjoy.  This was a awesome place to stop by I am so happy it started to rain.

18/03/11 | Link | Rating: 5.0
17. Mike B.
Great hotel.  Very new, modern, good vibes, really great rooms with awesome furnishings and HUGE modern bathrooms!  

A little funky in certain areas.  Valet is somewhat confusing, but the staff could not have been ANY nicer from valets, front desk, housekeeping, etc.  ALL very clean, ALL with smiles to greet you with.

No room service was a shock, but then you snap out of it and realize "why would they?".  So many places within walking distance to eat that they are smart NOT to offer any service.

Ask for Becky the concierge.  SHE ROCKS!!  Was crazy hot and we wanted our own private car and driver for a tour of the city.  She had a "Savannah LIFER" arrive within 30 minutes who was just awesome and we owe it all to her!!  SHE IS JUST A WONDERFUL PERSON!!

Avoid Paula Deans establishment.  Majorly disappointing.

Stay here if you like new comfy beds, hot furniture, great bathrooms with soaking tubs, and wonderful friendly service.

09/07/09 | Link | Rating: 4.0
18. Allicia B.
What a WONDERFUL hotel! Everyone was so helpful from the moment we stepped on the property. The hotel is beautiful with a great view of River street. The hotel is top notch by itself, but the accommodating staff puts it right on the line of perfection. It's also in a great location in Savannah! Spend the extra money and stay here. There's NO WAY you'll be disappointed!!!!! Oh, and do have breakfast here as well!

11/08/11 | Link | Rating: 5.0
19. Marci A.
Loved this hotel. Stylish boutique in location, gorgeous rooftop pool w/ "fire pit" (perfect for chilly nights). And lovely staff, who greeted us by name each time they saw us.

03/04/11 | Link | Rating: 5.0
20. Herman W.
Great place to stay!

18/01/11 | Link | Rating: 5.0
21. Jaime C.
I make a trip or two to Savannah each year. This year, my journey to the SCAD Sidewalk Chalk Art Festival was planned a little late. So when my usual B&B was booked I looked at AVIA.

The initial contact almost made me have second thoughts. I called to ask about corporate specials. The cheery girl who answered my call advised that some were available but she wasn't familiar with my company. To clarify, she didn't know about a special for my company because she hadn't heard of it; UPS is after all one of those small global conglomerates of over 400,000 employees. She advised she would look into it & call me back in half an hour. Two days later I hadn't heard back. As few options were left I cautiously booked my stay.

I am glad I booked the trip. While the initial contact was less than thrilling, I was greeted by a smiling valet when we pulled up. The lobby is beautiful. The afternoon cookies & tea being served hit the spot while checking in. The front desk was friendly & efficient. The room was crisp, clean & more than pleasing.

The biggest part of this hotel that stood out was the staff. The bartender, the waiters & waitresses, the valets were all super. The real star of the show though was the concierge. She went the extra step to ensure this trip was a special on.

Oh yes, I plan to stay here again.

15/06/09 | Link | Rating: 4.0
22. Christina G.
Well, if it's good enough for Alexis Bledel, I suppose it's good enough for me. =P My first visit to Avia was a year ago for my bachelorette weekend. A group of my besties reserved two rooms, and I remember being in awe of the posh digs -- and of the fact that we shared an elevator ride with a famous person I did not ID (though two of my friends squealed in mirth after she exited on her floor!). If I had the time and resources, I'd redecorate my whole house in the style of their suites. Free chewy cookies and water steeped with fresh fruit was placed out in the afternoons. And the bar even does a little chef tasting in the early evening, though unfortunately I never got to try it. The gym is teeny-tiny, but they have refrigerated towels and apples, which are a nice touch.

My second visit was just two weekends ago. A friend of mine got married on the terrace. And a reception followed in their ballroom. Based on my first visit, I would've given them 5 stars. But this second visit had just a little less luster. When calling to book within the couple's room block, I was denied (true, I was trying to arrange this after the block had expired; but the bride had confirmed with her contact that they could add another room on) and quoted the significantly steeper regular rates. I finally asked the poor bride if she could step in and help (just what every fiancee dreams of doing weeks before her wedding, I'm sure!) -- and she apparently was able to arrange with no problem, so I'm not sure why I ran into so much resistance. But the bride card is a powerful one! ;) We called ahead to make sure they could accommodate an early check-in (at 1) since we were coming in for a same-day wedding at 3. The fellow we spoke to said it would be no problem. But when we arrived, we were told our room was not ready, they could hold our bags until it was available. I almost had a panic attack (we hadn't even showered yet that morning in order to get down to GA in time!), so the front desk phoned housekeeping and found they were able to turn it quickly.

No problems besides those minor nits though. And my god, the beds and sheets are soooo comfy, I could forgive them for much worse! Also an ideal location to DT Savannah -- walk to City Market and lots of cool shops. There's an underground parking deck that costs $8 a day; to use the hotel valet is even more.

21/11/10 | Link | Rating: 4.0
23. Samantha L.
Definitely a fan of this place. I can tell that they have downsized staff-wise since I stayed here last year, there aren't as many valets or doormen this time around. We stayed in the grand studio hosting suite for 2 nights and the fridge that came with the little kitchen was so convenient. The only slip-up came when the concierge recommended Alligator Soul for dinner, which was terrible, but I can't really fault them for a bad dinner. The location is perfect, right on city market and close to riverstreet, without all of the noise.

hint: ask for the staycation rate if you are a resident of GA, FL, or SC

31/05/11 | Link | Rating: 5.0
24. Jimmy B.
Good level hotel, great location, walking distance to everything

13/07/11 | Link | Rating: 4.0
25. Michael S.
We liked it. Location was swell. Would like to have stayed longer to get a better feel for it.

15/08/11 | Link | Rating: 3.0
26. Jeremiah J.
An amazing experience at Avia. My fiance booked Avia without knowing anything about the hotel. It was the best part of our trip to Savannah. Its centrally located. Has a wonderful bar with CANDIED BACON during happy hour. CANDIED BACON. What more do you need?

In all seriousness, AVIA is awesome. Upon arrival we were treated like kings. The staff are some of the nicest people around. They treated us so well we didn't want to leave.

The rooms are alittle small, but the comfort in the rooms make up for it. The bed is heaven on earth. Be careful because you may never want to leave the bed.

Overall its a wonderful place to stay. Opt for the valet parking. Its cheaper and easier than trying to do it on your own.

21/05/11 | Link | Rating: 5.0
27. Matt J.
I guess I had a really hard time understanding why this place was so great.  I don't mind spending the money but what's the big deal?  The room I had was small and the drinks were expensive.  I love Savannah but the AVIA I will skip.  I can do much better.

14/03/11 | Link | Rating: 2.0
28. Jeannie H.
Perfect location and staff are super friendly.  You can walk to everything, we never got the car out of valet.  The showers are a little awkward and you can hear lots of noise surrounding the room.  Given all that, it was a great price for the room and we will definitely stay there again!

05/03/13 | Link | Rating: 4.0
29. Joey G.
02-27-12. Ok....just ok. They were cleaning the rugs when we were there..so  kind of a pain. Good location...in historic district..walk to everything...staff was nice. I wasn't overly impressed with anything though.  But the room was large ( we had a host room) nicely decorated with plush furniture and cool designer fabrics.  Lots of construction going on right next door for next few months...so be aware of that. It did not bother us however...they were not working the day we were there. Try to get a front room or one on other side of hotel from construction.

28/02/12 | Link | Rating: 3.0
30. Andrew F.
We used the AVIA as home base for our recent visit to Savannah and it's location is perfect. Outside a weird quake-like vibration that traveled through our room due to the parking structure beneath the building... The room etc was great. We have stayed at the Westin, Radisson and Mansion previously. But will definitely be returning to the AVIA next time we visit the Historic district.

The parking (valet only) at the AVIA is an extra $20 a night. There are several lots that are only a few blocks away that are $12. If you are up for a walk you can park on the east side of the historic district for free.

11/10/09 | Link | Rating: 5.0
31. Amanda H.
When looking for a hotel, I knew I wanted to stay at the Andaz but didn't want to really spend that much so I didn't book. I decided to try out the name your own price deal on Priceline and actually ended up getting the Andaz for quite a bit cheaper so I was soooooo excited! Instead of valet (we never do valet), we parked at the Whitaker Street Garage which is right across the street and is a bit cheaper. We walked up and doors were opened for us and we got checked in right away. We were told that all the drinks and snacks (except for alcohol) was complimentary and we were also welcome to anything in their pantry downstairs. Very nice! They also gave us free beverages upon arrival. We got to our room and it was modern and clean. We took a little nap as we had been up since 4:30 that morning and the bed was very comfy! We realized that we forgot to pack toothpaste so we checked with the front desk to see if they had any. They couldn't find anything but they sent up some Scope and toothbrushes for us. The local CVS was closed so that had to do for the night. I really appreciated that they looked for us and provided what they could. When we headed out the next day to shop we noticed they had complimentary cookies set out which I thought were so yummy. While at City Market, we came upon a store called Byrd's Cookie Company which we determined were the cookies our hotel was offering. We bought a bunch for us as well as friends and family back home. My only complaint was that it did take a while for the hot water to come on in the shower and I overhead some ladies in the elevator saying the same thing. That is only a minor issue though and I wouldn't hesitate staying here again. The staff and location can't be beat!

25/02/13 | Link | Rating: 5.0
32. Jennie S.
In reply to the lady a few reviews down...I usually stay in nothing but the finest hotels and this is my review of the Avia. We came to Savannah for a long weekend from California for my mother's birthday.
The Avia is perfectly located next to the city market and across the way from the river. Everything else is in walking distance or a short cheap cab ride. The breakfast is buffet style and nothing to write home about but the coffee is delicious, especially the mocha. The breakfast staff is really nice and greeted me an my family everyday we were down there. The dinner on the hand, was fantastic! Chicken and waffles were my favorite as well as the lobster Mac and cheese. Also, if you like cheese, definitely get the cheese platter! It comes with honeycomb made locally and the cheeses are so delicious and unique and something I will miss and crave forever. The bartenders are wonderful and make some killer martinis. I went to the bar at least once a night just because of one bartender in particular.

I did come across some front desk staff who were a bit rude but the rest of the staff made up for it. The rooms were nice, beds comfortable, and decent amenities. There is some construction outside but just ask for a room closest to the river an you'll never hear a thing.

Somethings I would complain about:
No room service in the morning because of the buffet and the bar closes at midnight but that's a problem easily fixed by many amazing restaurants and bar witching walking distance.

Will definitely return to the Avia!

12/11/11 | Link | Rating: 5.0
33. Tim G.
Gilt Groupe Jetsetter......What's up big doog.

We got a great deal for this hotel on Gilt. I always wanted to go to Savannah and see the old city, but didn't know where to stay. Well, I found a place I will continually go back to. It's centrally located and luxurious. The rooms are very trendy and serve all crowds. The pool could be better, as it's small and tucked behind the building. The staff was great and super helpful.

The AVIA is right across the street from Paula Deen's place. This is important because you have to wait in line starting early in the AM to get reservations. That means, staying at AVIA gets you a couple more minutes of sleep before you stroll across the street. It's also right in the heart of the bar scene in Savannah. You can get bombed and just have to avoid falling into the shooting water fountains to make it back to the hotel.

Amazing experience, can't wait to go back.

01/10/10 | Link | Rating: 5.0
34. Amy C.
I had my second stay at the Avia just recently for a wedding. The first time was for Christina G's bachelorette weekend! I am happy to report that I got to sleep in a bed this go around (the floor was my sleeping digs the first time!) and it was like sleeping on a cloud. If only all hotels had beds like that.

The hotel is beautiful with a colorful, lux lobby and a nice bar. The front desk people were very accommodating to my super-early arrival and held my bags until a room was ready. I also forgot my bridesmaid dress in the car when it was on its way to being parked via valet; my embarrassment aside, they were super nice in retrieving said dress. It was all very Mission Impossible with their ear phone/walkie-talkie-like devices.

There is a nice terrace, with a pool, on the second floor (no need to go into details about a certain community manager's past-midnight swim a year ago!). The reception took place in the banquet hall at the hotel. It is just gorgeous with sparkly curtains and shell-like chandeliers. The wedding coordinator was at the top of her game, causing the bride not one bit a stress.

The complimentary (humongous) cookies and chilled water are a lovely touch for guests. They are right by the elevators, so hard to ignore.

23/11/10 | Link | Rating: 4.0
35. Tenni W.
Great hotel in downtown Savannah. Excellent service, clean rooms, quiet rooms, and comfortable beds. The breakfast at the hotel is pretty tasty, especially the grits. It's also in such a prime location that you can easily walk to any good restaurant or shop.

04/12/11 | Link | Rating: 4.0
36. Robert D.
The staff was very excellent!  Always accomodating and warm and informative!  The room was nice and the view was nice, as was the location.  The TV is not high definition!!!!  They expect it to be in 6 months!!!!  A hotel of this level should have HD TV as a matter of course.  We will gladly stay here again because the staff was so superb!!!  EVERY one of them.  Conciege service was especially outstanding.

20/10/12 | Link | Rating: 3.0
37. Mike B.
Very nice property in a great location within walking distance to just about everything you want to see in Savannah but the thing that stuck out to me was the staff and their willingness to help.

I feel like I got my room relatively inexpensive and usually you do not get the level of service for that price. I was impressed by every staff member I interacted with because they made a point of trying to make the stay enjoyable.

Pool: Is really nice but a little small so if you are planning on taking the kids for a weekend just be aware the pool isn't setup for a family vacation (the park across the street has fountains that shoot out of the ground so you can alternate pool and fountain and keep the kids happy).

Watch out: I think my room had a motion sensor that controlled the AC unit so if nothing is moving in the room the AC unit may have been shutting off. I don't know about you but I don't do jumping jacks when I'm sleeping so I think it was not keeping the AC going during the evenings.  At least that is what I suspect.

07/07/10 | Link | Rating: 4.0
38. Victoria B.
I had the chance to spend 3 days here for a conference.

A terrific part of this place is the way in which I was greeted EVERY TIME I entered the hotel...by warm and friendly smiles of the staff.  It felt like I was coming home...excpet to a much cooler and home than my own.  

I've never experienced a more comfortable bed and I'm a light sleeper.  I almost never sleep on business trips, but this time, I melted each night in to easy sleep.

My favorite part of this hotel is that it's close enough to the water to have the benefit of that part of downtown and yet it's easily walkable to the older parts of town.

Another great point is that this place is perfect for Family, Business or Romance.  I think that's a general benefit of Savannah!  

Bottom line: stay here!  You'll feel the touches of luxury throughout your stay.

07/03/11 | Link | Rating: 5.0
39. Teri T.
My husband and I spent an anniversary weekend here a couple of years ago before the management/name change. it was great. the room was comfy and the bed was sooo comfortable! we plan on going back next year. We liked the valet service and we also rarely needed our car. we walked everywhere. its very close to river street and a nice walk in the opposite direction through the parks will take you to the historic cemetery which was one of our favorite parts. Everyone was nice and the breakfast was great.

28/09/12 | Link | Rating: 5.0
40. Herm T.
For the price and location this is a great place to pick. The atmosphere is relax.. Restaurants and bars are a few steps away...

17/07/11 | Link | Rating: 5.0
41. Lorraine C.
Stayed here Oct 16 - Oct 20 and loved it!
As mentioned by other reviewers the location is perfect.  The staff were exceptional, from the front desk to the bar to the cleaning crew.  Everyone has a warm welcome and will do their best to ensure you are enjoying your stay.  When they tell you that they hope you will return to Savannah again you feel they mean it.
The rooms were nicely appointed, very clean and stocked daily with complimentary non alcoholic drinks and snacks.

21/10/12 | Link | Rating: 5.0
42. Matthew H.
This is a review for the cocktail bar only...

Expresso Martini was very good (actually the first was great, the second was fine, usually isn't it the other way around?) The chocolate pot (pot de creme, pardon me) was excellant, a lightly sweetened chocolate mousse with whipped cream and fresh fruit, perfectly made and presented.

Friendly wait staff as well.

26/07/11 | Link | Rating: 5.0
43. Mary J.
AVIA is indeed, close to everything.
However, this hotel is a lot of fluff with a conveniently placed public parking garage... right next door.
It is pricey but well maintained and very new.
If you like the swanky 'have a cocktail at the hotel bar before dinner' vibe this place is for you.
Very kush.
We didn't spend much time in the room as travelers but the bed was waaaay comfortable.
The place was nice just a little more expensive than we would like to pay for a small sorta cheesey hotel room.

29/01/11 | Link | Rating: 3.0
44. Jennifer B.
My fiance and I stayed here during a weekend trip to Savannah. The service was great. The hotel is located right across from River Street and in the opposite direction is City Market (definitely try Vinnie Van Go Gos at City Market for lunch!). We were very pleased with the location! The staff is very gracious.  We were greeted with a glass of wine when we checked in which was  very nice. We were always greeted with a smile when leaving and coming back to the hotel and I never once opened a door for myself. We stayed in a suite and the room was spacious, the bath robes were a great touch, and the tub was definitely worth the extra money! We got engaged on this trip and I am happy we had such a great experience with the hotel so we can go back there everytime and remember such a special time in our lives!

20/01/13 | Link | Rating: 5.0
45. Victoria D.
We go to Savannah at least once a month - but the usual Bohemian was booked so Charlie chose Avia. Its a beautiful hotel on the outside - but small on the inside.and definitely could imporove on some areas.

We read the reviews on yelp - but obviously the people that have submitted them dont stay in too nice of hotels bc they were all raving about the Avia.

Yes everyone does greet you when you enter - but more could be done to rectify problems in the room - fire alarm light blinking - and no one on site to fix it at 12:15am.

only the buffet was offered when we went for bfast - we were told bc the rest was very busy from a wedding party from the previous night. So no ala carte - which is all I wanted - needed.  I didnt see anything that was on the buffet that caught my attention - for $16

No one greeted us in the restaurant for bfast and it was very chaotic- there was no one in charge.

The pool - is very small and the fire pit was never burning - no one was delivering drinks or even down there on a Sat night at 8pm before we went to dinner.

We usually valet where we stay but someone said the garage is right at the hotel and it is - but we had to go 4 stories below on the saturday bc the garage was packed and then when we left - it took 30 minutes to get out of the garage and it was half empty - we paid the $20 which is the same amount for valet - we should have just stuck to valet.

But anyway - the location is central but service, food, drinks below par!!!!

31/05/11 | Link | Rating: 2.0
46. bert s.
Very comfortable, great location.  A little pricey, and forget parking without valet service.  Also, don't plan on early checkin or late checkout as they're always full...

15/11/12 | Link | Rating: 4.0
47. Amy B.
When I first visited Avia Savannah I absolutely LOVED the style of the hotel. I found it new and trendy still with southern antique charm. From the lobby, to the pool, to the guest rooms, the place is spectacular. It's a very unique hotel.

I really hoped I would be able to make hotel reservations there, but little did I know I would soon be planning my destination wedding there a few short weeks after my first visit!

When I first looked into Avia, I thought there would be absolutely no way I could have my wedding there, since I was on a budget. I didn't want to rule it out though, so I pursued it thinking I could only pull it off in my dreams. My Mom and I met with Lisa (Director of Catering and Events). Lisa is absolutely amazing to work with. No matter what I wanted, she made sure to accommodate. Lisa is the reason I feel I was able to actually have my dream wedding in Savannah!! There was nothing I asked that she didn't somehow find a way to pull off for me!

She also was my wedding planner for my entire wedding and reception even though my wedding was at a different venue!(Forsyth Park). It was so wonderful to have a wedding planner because my wedding was a destination wedding. Without her, I never would have been able to do it! She helped me find all of my other vendors and was always available by phone or email for anything I needed!

We had a tasting with Chef Mark @ Avia who is also wonderful to work with. He will create anything you can dream up. The tasting included most ALL of their menu items too on a smaller scale! This was so great, because it gave me a chance to really figure out what I wanted with out having only one or two choices.

The hotel staff is amazing as well and will accommodate you with any requests. The rooms are exquisite, and it's so nice to stay there! My bridal party and I stayed in the Avia Studio Homes. They are connected to the hotel. They were so spacious and the perfect place to spend the weekend! Lisa actually even upgraded us to the penthouse suite!

There are two ballrooms at Avia. The Grand Parlor is the bigger of the two. The brand new Parlor Soleil is where I had my reception and it turned out beautiful. We ended up with Shrimp cocktail, Caesar Salad in a mini cheese basket, Chicken and Biscuits and a Potato Bar! It was FABULOUS!! Avia also provided our wedding cake which was so delicious and turned out perfectly!

We were able to do a bar by consumption which is the best way in my opinion! We were even able to pick which beverages we would like available and I was able to create a signature cocktail with Lisa and the bartender! :)

My wedding went flawlessly thanks to the staff at Avia and Lisa! They directed guests to catch the trolley to the ceremony, to the cocktail hour on the beautiful terrace & back down to the reception! It was so nice that everything was taken care of with out even having to think about it.

Avia Savannah & Lisa made my dream wedding into a reality. I honestly believe without this hotel I never would have gotten everything I had hoped for. They made everything come to life and the sky was the limit! When it comes to Savannah, they're the best!

17/06/11 | Link | Rating: 5.0
48. Virginia M.
This is my new favorite hotel in Savannah. The staff is very friendly and the rooms are great. I also love the location.

07/11/11 | Link | Rating: 4.0
49. Tiffany M.
Before we arrived we had been in contact with the hotel's concierge about reservations and things to do, and received a prompt response each time. After we arrived, we received nothing but the best in customer service from each and every one of the employees we encountered.

The hotel is in a great location and is very well maintained with quiet and stylish rooms. I would definitely recommend this hotel to anyone visiting Savannah. I was definitely impressed!

28/03/13 | Link | Rating: 5.0
50. Katie M.
I booked this hotel for a friend's bachelorette party and I could not have found a better hotel. It was a great central location within walking distance to most things. We had great service from all staff: from check in to room service, they were great! The concierge was so helpful with restaurant and activity suggestions. Lastly, it was adorable; so chic and all around cute boutique hotel.

03/06/13 | Link | Rating: 5.0
51. Lauren L.
AVIA is a great choice to stay in Savannah, as you are right in the heart of the city and market. (One word of caution: they are doing a lot of construction next door, so it's best to get a room that doesn't face that way.)
The staff was fabulous as well, and they gave us a ton of great suggestions for places to visit.
The rooms were on the smaller side but still clean and nicely decorated. But my favorite had to be the bed, which was so comfortable I passed out on it within 4 minutes of sitting down.

11/01/12 | Link | Rating: 5.0
52. anna p.
Best customer service I've experienced at a hotel. If I'm ever in Savannah, I'm staying here. Great people who care about what they do.

12/02/13 | Link | Rating: 5.0
53. Susan R.
My husband and I just returned home from a three night stay at this beautiful hotel.  The hotel itself is centrally located, within walking distance to great restaurants and attractions.  The rooms are very modern and chic, beautiful and comfortable.  

The staff is wonderful--Ray, Travis, and Bryan are three of the guys who work at the valet parking and were our first impression of the hotel.  They were friendly, opened the car door for me, were polite, and were always quick about getting the car when we wanted it.  Ray and Travis were especially helpful in offering directions to local attractions and restaurants.  They are who I considered to be the ambassadors of the hotel since these gentlemen are the first ones you come into contact with, and they certainly left us with an excellent first impression!  The staff inside were friendly and helpful and made us feel very welcome.  Each time we went out for a while and came back, we were greeted with "Welcome back!" which was impressive that they remembered us!  

Since we stayed at the hotel on our anniversary, we got a suite which had a couch, chair with footstool, another tv, and balcony.  The bathroom had a shower that was very roomy--big enough for the hubby and me to comfortably shower together!  It also had a beautiful deep claw foot tub.  The fridge with cold drinks and the small assortment of snacks (complimentary) was very nice to have.  

With that being said, there was one thing that kept me from giving this hotel five stars.  Housekeeping left much to be desired.  We did not get our towels replenished for the second night despite leaving some wet and dirty ones on the floor.  For the third night, once we had used everything in the bathroom, we did get clean ones.  For the third night, we had no shampoo, conditioner, or body wash left for us.  We did leave empty containers in the shower, so maybe they assumed we didn't need any.  When we let the front desk know about this, they did send someone up with the items right away.  The other thing is I don't believe they vacuumed once.  My husband and I both noticed this.  From our arrival Tuesday afternoon until we left Friday morning, the same bits of paper, etc., stayed on the floor.  It was one smallish thing that didn't ruin the overall hotel stay, but you would expect more from this kind of place.  

We will definitely stay here again and would highly recommend this hotel to others.

11/08/13 | Link | Rating: 4.0
54. Jason A.
We could not have chosen a better place to spend our first trip to this spectacular city, and for our wedding anniversary at that!  The staff is just the berries, and the rooms are sublime.  Let me plug a couple of highlights, one for the bar and the other the Concierge.  The bar staff are just awesome, and I personally appreciate the ample selection of Scotch on hand.  Who can argue w/ a bar that provides candied bacon to snack on?!?  As for the concierge, ours for this stay was a charming lady who was able to pull off last-minute reservations for dinner at The Olde Pink House, which is unheard of as I understand things!

We will return to this place for certain!

25/03/12 | Link | Rating: 5.0
55. Chloe M.
I stayed here on my honeymoon with my new husband. We got one of the 1 bedroom hosting suites as a little treat to ourselves, which was very nice. Not that we really used the kitchen area much, but it was nice to have a fridge and microwave and full sink etc.

The bed was sooo comfortable, I wanted to take it home. The staff here was very very polite (maybe because I am used to New Englander attitudes or something) and I loved the touch of chocolates and water left on the beds every afternoon.

The room was very nice, but we didn't experience much else in the hotel. It was raining the whole time, so we never made it to the pool, though I could see it out my window, and it did look very nice. We also never went to the bar or the restaurant.

The only downside was that for a very expensive hotel, not much was included. I wanted a cup of decaf tea one night so my husband asked the front desk if they had any (all that was in the room was caffienated), they sent him to the bar, and the bar tender gave him a bag of mint tea and then charged him $3 for it; didn't even make it in a mug with hot water, just the plain bag of tea! Just stuff like that.

But overall, a very nice, posh place.

04/10/11 | Link | Rating: 4.0
56. Rob B.
Positives:
The room was A+. Grand Studio Hosting room.
Location is amazing.
They found, and sent(at my expense), the clothing my girlfriend left in the room.

Negatives:
I called ahead since I was arriving early, and was told checking in early was no problem. They still didn't check me in until after 5(check in at 4), 7 hours after I got there. I understand waiting for a few hours, this not so much.
I feel the price was a little high, I did really like the room, but I think it was probably worth 100 less a night in reality. I did book off the their site, and did not try one of the discounters.
Late check out was only one extra hour, half room rate for longer. I was totally unclear from my discussion with the front desk how much longer the half room rate got you. Though I had been in a bar on the river all day so......

I'd book again, maybe try to sniff out a discount price online though.

19/10/11 | Link | Rating: 3.0
57. Nitin S.
Small but good room.  Nice (modern) decor.  Great location.  But these people don't know how to run a hotel.  Look, this place bills itself--and charges--as a luxury boutique hotel, and with that come certain expectations about the service.  And yet the service here was extremely curt and unfriendly--the opposite of Southern hospitality--that became downright rude when we needed a replacement key for the one that had stopped working.  Desk lady decided to blame us for ruining the key!  Who cares!  Just replace the key.  Instead we were fussed about it--especially over my drivers' license--to the point that I wondered if the staff were being discriminatory in treating me as a common criminal for the great infraction of my keycard ceasing to work properly.  

And we were awoken every day by extremely loud hammering and drilling from the live construction site directly across the narrow street.  It starts at 7am and continues through the day.  There was absolutely no warning about this.

And the fire alarm light blinked in the room for the final two days of our stay.  It didn't get fixed and we gave up trying.

Being here on our honeymoon, we simply expected better.  I don't plan to return and can't recommend this place for anyone.

07/09/11 | Link | Rating: 2.0
58. Dan F.
My wife and I stayed at the Avia for a close friends 70th birthday party. It is one of the most well run hotels i have stayed at. Everyone on staff were friendly and professional. A special thanks to the manager, Taisha and Clinton who made the best egg white omlettes I have ever had. It is a spotlessly clean hotel, and every detail is thought out. I work in customer service, so this was a easy place to relax. It is also located in the center of Savanah which makes it easy to walk to everything.We had king deluxe and there is plenty of room, the bed was really comfortable.

Room Tip: get a room facing the fountain park, 3rd floor up.

23/04/12 | Link | Rating: 5.0
59. Dee D.
Staff was friendly, hotel is clean and modern. Complimentary red wine upon check-in was a nice touch :) No bathtub in our loft room, just a walk in shower that is more a one person shower than two. Good location to shops, restaurants,  and parks. Parking is NOT included and is annoying. You can either vallet your car for $23/day or park in a nearby garage for $16/day. Overall was a great place to stay, but I was also annoyed when we finished up breakfast (which is REALLY good in the hotel) and our room key didnt work because it was 2 minutes after 11am, checkout time. I wished they gave us like a 30 minute grace period to gather our things for check out.  I think if I return for another visit I would prefer the Bohemian, the Hyatt, or the Holiday Inn Express.

08/01/14 | Link | Rating: 3.0
60. Andre L.
This is our third time at the Andaz Savannah (formerly Avia Savannah and hotel ellis). It's still a great hotel, but room service was a miss and housekeeping barely touched our room. I was so angry that I called the manager which I rarely do. He apologized and the issue was resolved. I recommend better training for staff and empowerment for everyone to make sure that guests leave satisfied. Breakfast is awesome by the way.

09/06/13 | Link | Rating: 4.0
61. Kirsten M.
Late arrival in Savannah found us wandering downtown in search of dinner and drinks within our budget. Found ourselves right in downtown, facing the AVIA hotel, and deciding to end our search.

Had the best mojito the trip (I like them tart). Shared the lobster macaroni and cheese and the braised short rib with rice and okra. Heavenly!. While not the most "local" choice, a great meal at a reasonable price point. Couldn't wait to split the leftovers the following day.

Bar was nice and modern, we were probably the least well dressed there, but hadn't planned on doing anything upscale.

Waitstaff was friendly, and other patrons seemed to be enjoying themselves as well.

03/06/12 | Link | Rating: 4.0
62. cheng k.
This was home for a full week, and it was fantastic. I was in Savannah for a convention,and the association was basically pushing everyone to stay at the Westin or Hyatt which are both fine. I wanted to be close enough to the river so that i could jump on the ferry boat to get over to the convention hall easily, but somewhat removed enough from the masses. The location of the Avia was perfect.

Room was very nice, turn down service, big bathroom with a doorless walk in shower (hi!), and a comfy bed.

This place is new, and presumably, not haunted yet - like the rest of Savannah GA :)

12/02/11 | Link | Rating: 4.0
63. Eddie G.
Great Downtown location!  Lots of stuff to do, restaurants, etc all within walking distance.  Rooms were clean and decor is very cool.  Staff was friendly and helpful.  Will definitely be coming back to Andaz when ever in Savannah.

29/06/13 | Link | Rating: 5.0
64. Lexy S.
This was probably the best hotel experience. Everyone was so welcoming and customer service was A+!!!

20/05/12 | Link | Rating: 5.0
65. Janice S.
This was a beautiful hotel. The service was top notch. My significant made reservations here because he planned to propose to me in Savannah. When he made these arrangement, the staff at the Andaz were extremely helpful and saw to it that our accommodations were extra special. Clinton was so nice and hospitable. They greet all their guests with a glass of wine at check-in. This establishment sets the bar for how all hotels should operate. Our room was beautiful, clean, and just perfect. Would highly recommend staying here to others and will definitely come back to stay here again. Thank you for helping make our weekend so special!

09/07/13 | Link | Rating: 5.0
66. Kathy S.
I just came back from Savannah three days ago and I have to say, I STILL miss being at Avia.  This place is fantastic with accommodating groups (I traveled with a group of 36), and the little things - incredibly courteous and friendly staff, turn-down service, quality pillows - truly make this place a gem!

Location:  It's in the middle of everything!  On New Year's Eve, I literally just had to step outside the hotel and I was in the middle of a party.  It's within walking distance to pretty much everything in downtown Savannah so it's very convenient.  On the flip side, it's loud at night since you're so close to concerts and bars, etc.

Staff:  Avia's friendly, great staff won me over from the first second.  Staff members smiled and said hello literally anytime they saw me during my stay.  I've never been in a friendlier place!  Also, with our big group, they were more than accommodating with all of our needs. A huge thank you to the staff for making our company vacation a lot less stressful!

Room:  Not too small, and the beds are heavenly!  I actually had a difficult time getting up in the morning because....well, I was comfortable.

Food:  Breakfast was always delicious and I always had great conversation with the chefs as they made my omelette/grits/crepe!  (and anytime I can get smoked salmon at breakfast, I'm satisfied)  We also had dinner in one of the banquet rooms, and the food was excellent.  The crab cakes are HUGE!  Lastly, there's free water bottles and chocolates every night with turn-down service, AND complimentary cookies from 4-7pm everyday...don't miss out!

06/01/11 | Link | Rating: 5.0
67. Julie S.
Ohhh Avia, how I wanted to love you.  Admittedly, the central downtown Savannah location and stylish yet whimsical decor wooed me after a 24 hour delay at DFW.  (A curse upon American Airlines and all their brethren).  I'll give you one star for the incredibly friendly front staff.  Wink to you Jordan.  However, I will NEVER stay here again.  Here's why:

1)  Maid service doesn't come by until 3 or 4 pm.  And when they do show up, they don't really clean the bathroom.  On the second day, I couldn't let it slide anymore.  I called the front desk, they sent up a crew while we went out for a walk.  Only to return to find out that it was still dirty.  I made another call and actually watched them to make sure they actually cleaned this time around.  

2)  Maybe it was the lack of bathroom cleaning, but I swear a funky odor was coming from the air vents at night.

3) Drum roll please.....my mom and I both walked away with food poisoning that we traced to the sliders we shared in the hotel restaurant on our last night.  We both spent 2+ days miserably ill.  

Savannah is a beautiful town, but please don't spoil the fun by staying here.

03/04/12 | Link | Rating: 1.0
68. linda F.
This was by far the best Hotel experience I have ever had.
The hotel itself is stunning, the rooms lovely , super comfy beds, a great bar with candied bacon as a treat, warm cookies on the weekends, a nice pool, perfect location to walk everywhere, and small enough to feel homey. But what sets Avia apart is the outstanding service the staff provides- from the moment we pulled up we were treated like family. Even when my boyfriend kept going to bar to steal plastic glasses, straws and sliced fruit for our in room cocktails they were nice( and hes a handful). I would never stay anywhere else in Savannah.

14/06/12 | Link | Rating: 5.0
69. Gil K.
Loved the decor. Simple and crisp. Very friendly service. Nice rooms. Enjoyed the pool and fire pit. Nice cute bartender. Fantastic local food. Best Sat brunch ever!

05/08/13 | Link | Rating: 5.0
70. Toya C.
Stayed here 7/3-7/6 as part of my honeymoon with the hubby.  It's a great establishment and ran beautifully.  

Location:
located in great location in savannah.  About a 5 min walk from River Street,  near several squares.  It's within walking distance of several shops.  5 min walk from City Market.

Staff:
Great from the valet parkers to the cleaning crew.   We were a little confused about the parking but the valet assured us that we could park in a garage nearby the hotel for a daily fee.  (be warned there's no parking to any of the nearby hotels either and valet charges an additional $5 fee than the garage).  We parked ourselves it was less than  5 mins back to the hotel.   The front desk were great.  We were greeted and checked in my Jordan and he was attentive and informative.   Savannah raised he knew everything.  He gave us printouts of things and places to see while there and suggested several good restaurants to eat at.  Check-in was smooth and quick.  Most mornings I worked out and met some cleaning ppl there and they were so nice too.

Hotel
Great, great, great decor.  Near the front desk was a huge chandelier.  A bar was on the first floor too along with seating area.  They even had a curtained off area for seating.  Very spacious lobby.  Ppl from outside not staying in the hotel could have access to the bar and food they had around lunch and evening.  

Elevator: I thought this was really cool.  The only way to use it was to have a room key. This made me feel more comfortable about who roamed the halls and kept a lot of diversion down too b/c only hotel guests had keys.

Halls: dimly lit with huge mirrors throughout

2nd floor: heating outdoor swimming pool, chaises, lounges, bar, and workout room.

ROOM:  amazing.  We had a suite.  As soon as we entered I was in awe.  My babe picked an awesome hotel.  Soft music played from a radio upon entering.  The room was huge.  To the left there was a full kitchen with: regular size refrigerator, dishwasher, dishes and silverware, microwave, coffee maker mini fridge with hotel stocked drinks, on the bar were candy, water, alcohol (they all have weight sensors so that's how they know what to charge to the room).   Next to that was a heart shaped dining table with 2 comfy chairs.  A decorative chair and ottoman.  Hardwood floors and carpet.  A large red, velvet like sofa.  Coffee table with magazines.  ~40 in flat screen tv (blurry images).  King size bed with mounted, cushion headbord.  The bed was super comfortable (not too soft or hard).  The pillows were really soft and lacked definition but i didn't mind.  There were 2 side tables next to the bed with mounted images to the walls.  They had out complimentary bottled water on each side for both of us.  The room had a great view of the street and some of the pool.  We had a small balcony too.

Bathroom: I LOVE, LOVE a different bathroom.  It had a huge bathroom.  Walk in shower and the floor of the shower was warm and didn't get cold.  A closet with iron and board, safe, hangers, and extra comforter.  It was spacious and had cubby holes for his and hers.  

Service;
We opted most days to have room service come late and they did a great job of keeping the room clean.  We got complintary 2 bottles of water daily and a newspaper.  The hotel was always spotless, quiet and relaxing.  

We got breakfast one time and it was great: we got the shrimp and grits (best i've ever tasted thus far), sausage and cheese omelet.  Otherwise I can't judge the food they serve.

I would definitely recommend this hotel.  It was a relaxing stay.  I felt welcomed at all times of day, greeted with a smile by all staff.  Everyone was very helpful.  Great experience.  If we ever visit savannah again I would want to stay here again.

only complaint - poor internet connect.  1 to 2/5 bars

06/07/12 | Link | Rating: 5.0
71. Chris A.
best hotel in savannah! Awesome bartenders, can make any cocktails under the sun and 22square is amazing organic cusine.  rooms are super new and done tastefully. stay here! also, you can get 10% with your AAA card.

27/06/13 | Link | Rating: 5.0
72. Casey A.
The food was fantastic! The lobster Mac and cheese is awesome!

11/01/13 | Link | Rating: 5.0
73. Nicole W.
FABULOUS PLACE TO STAY!

+Service excellent; concierge will go above and beyond to help you book any tour or find a location on the map. Front desk always friendly; riding the elevator with a staff member was a treat.  Defines southern hospitality.

+Beautiful pool, w bar service nearby. Relaxing music is played throughout outdoor area.  Only concern is that I wish there had been more lounge chairs (probably only about 6 w two cabanas).

+Room are uniquely decorated.

+Location: close to river front, famous restaurants, and notable squares/architectures.

05/07/11 | Link | Rating: 5.0
74. Theresa S.
Staff is amazingly friendly cordial and accommodating.  The hotel and rooms are fun and comfy.  Nice sized tv, bedding is warming and top knotch.  There was some water ceiling damage in my room but its an old old building so....I put it down to ambiance.  Looking forward to brunch....the front desk gal said the shrimp and grits are incredible.....

09/11/12 | Link | Rating: 4.0
75. J M.
This is a beautiful hotel in a great location. Upon arrival, we were greeted with welcome drinks and able to check-in early. The rooms were very nice and clean and the atmosphere at the hotel is great, with live music near the pool, a nice bar and a friendly staff.

13/06/14 | Link | Rating: 5.0
76. Kellie K.
From the moment we arrived, we were greeted with the most friendly staff - everyone from the valets to the check-in staff to the bartenders was incredibly helpful and accommodating.  Check-in was a snap (using iPads, no less!) and the lobby is all clean lines and glass.  The location was perfect - we could see City Market a block away from our balcony, and River Street was just a two block walk.  The room itself was wonderful with free in-room snacks and non-alcoholic drinks, free wi-fi, a flat screen TV, robes and slippers.  My only complaint as others have noted was that the shower in our room didn't have a door.  That's a little TOO modern for me.  I got awfully chilly without a way to trap in the heat!

06/01/13 | Link | Rating: 5.0
77. Brandon P.
Stayed at this hotel from 10-17 to 10-19. Very nice hotel pretty much near everything in Savannah's Historic District. Got there way before check-in time and they had a room available. I wanted a higher floor so I had to wait a few hours longer. So I went to grab some food in the area. When your room is ready they send you a text message. Cool! Very helpful staff.

The room was small, but size isn't a big deal for me. King sized bed was very comfortable with very soft down pillows. The room is stocked with drinks and snacks that are FREE!!!! (Minus the alcoholic beverages which are pretty expensive). And there were plenty of free drinks. So many that I took a couple and poured them down the sink for the heck of it...JK. The bathroom was nice. No tub, just a standing shower which could've used a shower curtain but that's no big deal to me. The rooms come with free wi-fi but they forgot to give me the access code and I was out seeing Savannah so much that I didn't browse the web too much while there.

It's a little cool in Savannah around this time so while I didn't get in the pool, I did view the area. The pool is nice looking but small. The sign says max capacity is 35 people. But I'm not sure if 20 people could fit in it. There are about 5 cabanas around the pool and a fire pit that was not lit while I was there.

All in all it was a great place to stay. Valet is a little pricey at $23 per day. They have a restaurant and a bar but I didn't get a chance to try either. I would definitely stay here again.

20/10/12 | Link | Rating: 4.0
78. Deb K.
We stayed here recently from a hot-wire reservation, actually once at the beginning of our trip to hilton head island, and once at the end. Both times it was excellent..with great attention to detail. On our first night, we were upgraded, and on our second time there we paid a little bit extra to be upgraded which was well worth it. We saw the regular rooms and they were a bit small, so since we were traveling with a baby having the suite was great. Their service was great and everyone we dealt with was friendly and helpful. the location is also very good as it is a very short walk from the river. The snacks/drinks (i.e sweet tea, cookies, etc) in the room and lobby were also a nice touch!

18/07/14 | Link | Rating: 5.0
79. Steve L.
This is a very nice hotel. The overall service is outstanding (doorman, welcome drink, etc.). I would give it five stars except for the paragraph below.

This is a great place to be ignored by a bartender when he isn't busy. Too many other bars here with great service. Too bad since the rest of the service from hotel staff is great.

18/10/13 | Link | Rating: 4.0
80. Jon L.
I can only rate the bar as I didn't stay here but my Son did along with all his Groomsman and they said it was awesome.

They have a really nice bar area on the 2nd level around the pool.
It's cool becuase they have an automatic 'mister' that keeps it cool by the pool.
It can get quite hot and humid in Savannah.

29/05/12 | Link | Rating: 4.0
81. Chris C.
Our arrival was greeted by a staff member with an iPad - the hotel lobby has an open design so while there is a desk, you don't wait behind it.  Rooms are spacious, the bedding comfortable, and in addition to the modern amenities like flat panel TVs, you will find lots of niceties other hotels have been dropping: snacks, drinks, a state-the-art fitness room, a spa quality pool terrace, and they are happy to bring you any toiletries you may have forgotten complimentary.  Particular attention seems to be focused on women and families, as the room had items for applying and removing makeup, child care needs, clothes steamers, and the like.
Downsides are parking and the views: The hotel has no parking of its own, a city garage is nearby for $16/day and valet is $23 a day, the entire area is metered.  Street parking is free after 5pm and on weekends, but it's as bad as any college town finding a space.  Most all of the rooms view either a building or the pool terrace. Only the premium suites face the nearby square.  The upper rooms do have patio doors you can open for that nice sea breeze, but cannot be opened easily by kids (it may even take you a few tries.)
Lastly, I was not a fan of the hotel's in-room dining menu.  It has few choices at exorbitant prices.  The restaurant menu is the same, but with more options. The hotel bar features live music and is quite popular.
Overall, an excellent experience. The addition of a spa (the will arrange in-room spa services), a less avant-garde restaurant menu or a second more casual restaurant, and easier parking access would earn a fifth star.  If you're coming to Savannah on business or pleasure, the Andaz will treat you very well.

04/10/13 | Link | Rating: 4.0
82. Ann V.
A friend came into town and I took a staycation at his hotel during spring break. This hotel has a lot of contemporary design both in the lobby as well as in the rooms that is refreshing and fun. Its also centrally located next to City Market and Congress st. which contains a lot of the bars and Paula Dean's restaurant. Its also minutes away from the tourist hub of River st and Broughton st.

The room itself had a King Sized bed, which was uber comfortable and huuuge! And I totally forgot that the room itself wasn't very big. The shower was more like a room in of itself. You could also adjust the height of the shower head on this sliding bar, or take it off altogether to get those hard to reach places (lol). It also had two water settings. Another great thing about the room were the free snacks and non-alcoholic beverages located in a small fridge in the room. It was a nice touch, and reminded me of something a bed and breakfast would do. I also enjoyed the free slippers, we each got a pair. They make your feet look like marshmallows.

There is also a heated pool on a second floor deck, so you can swim when its chilly outdoors. And giant pool towels that smell good. They also had a fire pit that was nice to sit by after a swim, as well as cabanas and an outside bar that looked like it mayb open in the warmer months.

We decided to splurge and get the full "buffet" breakfast. It included cold cuts (like they do in europe, is more delicious than it sounds).. procuitto, interesting cheeses,  croissant pastries, and different kinds of beautifully displayed fruit and granola and stuff like that. Also included were the made-to-order options of bacon and potatos. AND it also included this really fresh breakfast sandwich that more reminded me of a vegetarian eggs benedict with arugula and tomao, two eggs over easy with hollaindaise on a double english muffin. It was melt-in -your- mouth bliss followed by local Perc coffee.

One night, when were on our way out for dinner they had a jazz trio set-up near the bar/ lounge area which is really open and modern. They also have a little table near the entrance with locally made key-lime cookies and water while your waiting for valet to get your car which is less expensive than parking the car yourself!

The friendly staff topped everything off and made the Andaz to be a great stay, we will be back. Thanks!

25/03/13 | Link | Rating: 5.0
83. Craig R.
This is a wonderful hotel. It has a great location in savannah that allows you to walk throughout much of the downtown area.  The hotel itself is hip and modern and the rooms are well appointed.  Splurge on a loft upgrade - for $30 more you get a bigger bathroom, private balcony and a living room.  The hotel has nice touches such as offing a glass of wine or soda on arrival, items in the mini bar are complimentary (except alcohol) and a truly gracious and accommodating staff.

My wife and I stayed here 2 nights during a recent vacation and will definitely return again.

12/06/13 | Link | Rating: 5.0
84. Amy C.
This is the best hotel I've ever stayed in! (of course other hotels I have stayed in are 4 or less stars). A family member put my husband and I here for a mini weekend getaway. It was such a perfect place I did not want to even leave the hotel room!

Customer service is EXCELLENT from beginning to end. You are greeted with a complimentary glass of wine and valet parking is available (for $20!) The rooms are lovely and beautifully decorated. The bed is COMFORTABLE. They use a Serta Do Not Disturb, I believe. The bathroom had a cute old-fashioned tub and a very nice standing shower. Even down to the toiletries and snacks, everything was top-notch, they don't skimp on anything here.

The pool area is so neat and has private areas covered with canopies you can close off.

I had the best cocktails I ever had in my life at their bar. It's no nice because you can order a drink and bring it to your room. We didn't get a chance to eat here but I heard the food is great as well.

I won't be able to afford a deluxe suite here again, but it looks like they offer very good rates on Standard rooms if you book in advance.

27/01/14 | Link | Rating: 5.0
85. Vania K.
Caveat:  we were able to book a reservation at this hotel using a Hyatt voucher, so I have no idea how much it would've actually cost us to stay here.  This AVIA is being converted into a Hyatt in September '12.  It's a beautiful resort-like facility with very helpful staff.  Our room was small, but very cozy.  The bathroom was a little odd, but no complaints here.  Location was perfect.  As the other reviewers mentioned, the hotel is within walking distance to just about everything in downtown Savannah.  

There's a small gym with fresh apples, towels, and bottled water on the second floor.  There's also a small but adorable pool on the same floor that no one seemed to be using while we were there.  Must've been a not-so busy season for them, it was like our own private pool.  During our stay, we noticed that they put containers of iced water and tea by the elevators.  Nice touch!  Definitely refreshing after a day of walking around downtown Savannah in crazy humidity!

The bars around the area were pretty buzzing on Saturday night and surprisingly dead on Sunday night (do people not go out on Sundays here??).  There's also a variety of shopping options available nearby on Broughton (?) Street and River Street (check out the Savannah Bee Company!).  Also not to be missed is Paula Deen's restaurant: Lady & Sons, literally 3-minute walk from the hotel.  Getting reservation here can be tough, so we were happy that the front desk staff were able to get us a reservation at the last minute.   Moon River Brewing Co. is also 3-minute walk from the front door.  Dubbed the most haunted establishment in America, it has stories to tell, really good lager and cheap lunch specials.  

My only complaint is that getting a cup of coffee here in the morning was tougher than it should be (and a small cup is $2.60! WTF! Rip off!).

07/07/12 | Link | Rating: 5.0
86. Jaymes D.
I am a local in Savannah so I have the opportunity to frequent 22 Square Restaurant and Bar often so this review is a compilation of at least 7 visits.

First things first. THE COCKTAILS are incredible and artfully prepared with only the freshest mixes and the finest small batch liquors by their very talented bartenders. Their well vodka is better than others house vodka. If you are making reservations to eat at 22 Square Restaurant plan accordingly because you will definitely want to try 1 or even 3 of the pre prohibition craft cocktails. They make their own ginger beer and tonic! If you like Manhattans you need to try the East of Hudson-their award winning version of the classic Manhattan or try the original cocktail the Sazerac. You will not be disappointed.

Having ate here multiple times I can tell you everything I've had has been delicious. Most if not all of the menu is locally sourced from the Savannah area. I always start my meal with a cheese and charcuterie plate. The sliced meats are always different and always tasty. Both plates are dressed with house made pickles, preserves, and bread. The Brooklet Georgia Chicken Risotto was rich and creamy and tasted great with a glass of Sauvignon Blanc. Every night the beef tenderloin is prepared a different way and on both occasions of ordering I fell in love.  

Pro tips.
1. If you are looking for a nice quiet date night dinner request the dining room. If not I suggest sitting at one of the high top community style tables near the kitchen prep table. Here you are very likely to enjoy a "foody" conversation with the Chef  and possibly a treat from a local chocolatier.

2. If you are alone or you are looking for a quick dinner sit at the bar or the lounge area and order the The Ribeye Sandwich from the bartender. It is possibly the worlds best sandwich. There is other options on the bar menu like a hamburger and chicken wings but trust me the sandwich is THE BEST.

3. If you want to try their soon to be world famous Candied Bacon get to the bar before 7 because it will be gone soon after.

CONS:

Walking into a hotel for dinner or drinks when you aren't staying in the hotel is a little intimidating. I think a second door dedicated to the restaurant would help.  

The valets dress code is too casual and their attitude is very curt.

26/08/13 | Link | Rating: 5.0
87. Erin M.
Amazing! Friendly and accommodation staff. Excellent accommodations. Delicious good! And, one of the most comfortable beds I've ever slept in.

29/03/14 | Link | Rating: 4.0
88. Christina S.
Great hotel and great location.  We had a nice suite overlooking the pool and round glass fireplace.  Only boo..they never turned the fireplace on!  If you want an outdoor bar with patrons, you have to turn on the attraction!  Also, didn't find a jacuzzi which would have been welcome.

Would definitely stay again if in Savannah.

23/09/12 | Link | Rating: 4.0
89. Caroline N.
The wife and I decided to do a whirlwind tour of Savannah for the Columbus Day holiday. We booked the Andaz for one night. Easy valet parking, attentive concierge, and good location. The bed was very comfortable, the room was clean, and everything, minus the booze, in the mini bar was complementary, which was a nice touch.  We didn't use the pool or fire pit, but our room overlooked them and they looked very nice. We would definitely stay here for a longer visit and would recommend to friends.

14/10/14 | Link | Rating: 5.0
90. Rob B.
I took a recent trip to Savannah with my wife for a short vacation. I could not have been happier with our choice to stay at the Andaz. The staff is the friendliest, most helpful in a hotel I've experienced. The room was fantastic, and we loved the local snacks and beverages supplied. We also did a number of tours of the city, and by the end we were joking that everywhere the tours took us, we were never further than a few blocks from the hotel. Our friends stayed in another hotel further away, and the Andaz ended up being our HQ for meeting up because of it's key location. I suspect it's probably on the pricier side for Savannah, but worth every penny. I will definitely be going back again!

03/11/14 | Link | Rating: 5.0
91. Ron H.
This was an amazing hotel!!! Room was modern, stylish and spacious. Staff was super friendly and the hotel location was perfect. The Andaz made our days in Savannah extremely enjoyable!

14/04/14 | Link | Rating: 5.0
92. M L.
When we visit Savannah, we normally stay in a B&B that allows a small, if ornery, Boston Terrier. Since this was a quick dash in and out for a wedding we were sans pup and weren't as worried about a walkable square nearby.

Location:  the Andaz will set you up nicely in a very walkable Savannah. I know many people enjoy the market area and the river walk, but it's pretty touristy.

Valet: we had about 20 minutes to change and get to the wedding. The valet guy let us stay parked out front. Totally nice so that we didn't get hit with that parking fee twice.

The downside was when we called ahead In the morning the next day for our car - gave them 15 minutes lead time - and it wasn't there when we were done dealing with a billing problem.

The lounge:  swanky and fun. Had a drink there after the wedding.

The room:  very comfortable bed. A little noisy so close to the market, but not too bad. The police were checking out the noise level when we walked by the visitor center earlier.

Pool area:  wanted to go have a drink in the evening or early morning coffee by the fire pit but it wasn't turned on either time.

Overall impression:  we caught a room charge on our bill from the bar that wasn't ours (45 bucks or so) so we called down early in the a.m. before checkout.  We were told that they needed to check with the bar and they would call us back. They never did so we asked about the charge upon checking out. They took it off our bill, so no biggie.

I would stay here again as it is a fun little place.

28/11/12 | Link | Rating: 4.0
93. rebecca l.
Stayed here on a romantic weekend getaway with my husband. Pros: friendly staff, very quick and welcoming check-in. It seemed right off the bat that they were very eager to be of service and to make our stay as pleasant as possible. Complimentary mini-bar in the room (everything except alcohol is free in your room's minibar.) beds are divine! So comfortable and just lovely. Location cannot be beat! You are literally .2 miles from most anything you could want to do! Cons: they say they have room service, but the menu is very sparse. No tubs... And shower is really small. Ultimately, though, we recommend it. The staff and location are really what make this hotel a stand-out. We will be back!

18/05/14 | Link | Rating: 4.0
94. E E V.
My husband and I visited Savannah for our 3 year anniversary. Very impressed with the Andaz! The rooms are beautiful. They did not have our king bed room when we got there so we ended up with 2 queens. They did offer us breakfast on them and offered us to move to a king room the next am however we opted out and stayed in our 2 queen room. The staff was friendly and knowledgable of the area and what we should do. Jacob the bartender made great suggestions of places to check out for sunset and rooftops (cotton sail and bohemian--AMAZE)! Paul, one of the chefs in the eating area explained all about their breads...and their open kitchen area. Cool concept. The breads were awesome! We didn't eat in their restaurant so I can't comment on that but seemed to have a great menu.  I would highly recommend going to have dinner at the Old Pink House. Diana - the singer/piano player in the tavern in the basement was hilarious and def made it memorable. Food was great! Def rec Andaz savannah and the surrounding area for a great get away. Another little option- we like to look at groupon or living social for little discounts around town.... Found a great little place this way.

06/11/14 | Link | Rating: 4.0
95. TravelingVeggie S.
The Andaz Savannah is in a great location in Savannah's historic district. The hotel is close to Savannah's attractions and we enjoyed exploring all the city had to offer and could literally walk anywhere that we wanted to. In fact we didn't use our car at all during our stay so you may want to park your car yourself to save on valet parking ($23 a night).

The room was a good size and the staff was very courteous.  The only drawback of the hotel is the price as I'm pretty sure I would be unwilling to pay $349 for a suite if I was forced to pay full price. Our family is on a pretty tight budget so we like to stay within the $100-125 range for most rooms when we aren't using points. However, $179 for the room we received was definitely worth it especially if you include the free breakfast, free wine, free wi-fi and free mini-bar snacks and non-alcoholic beverages.

Although we would recommend the hotel as our stay was a nice one, you may want to see what other options are available if you are looking to lower your overall vacation costs and don't have Hyatt Diamond status. If you are looking for a more upscale place, the price we paid was a pretty good deal considering all that we received.

Check out our entire review at:

travelingveggies.com/hot…

Traveling Veggies

10/11/13 | Link | Rating: 4.0
96. Ed B.
Very clean rooms! Beautiful modern yet vintage style rooms that all have great views. Customer service was excellent and $23 per day valet parking was well worth it.

We will be back!

12/11/13 | Link | Rating: 5.0
97. Murray M.
Best hotel experience I've ever had.  The location is excellent - it doesn't get any better.  Plus, it is the cleanest hotel I've ever stayed in, which is the most important factor of any in my book.  The bed was also the most comfortable hotel bed I've ever had - soft, comfy, and supportive.  Plus the room was well decorated, and you got free snacks every day and a free glass of wine when checking in.  The staff was knowledgable and friendly, and the fitness room was excellent with free cold water on-site provided in a mini fridge and free apples and headphones.  The only downside to this hotel, that I experienced, was the pricey parking.

24/07/14 | Link | Rating: 5.0
98. Susan U.
Wonderful customer service, modern updated facilities, complimentary drinks upon check in, plus a great little bar and breakfast restaurant. Plus, it's centrally located to town and much more affordable and has more character than the very outdated bigger box sister hotel a few blocks away. Stay here and be happy or stay at what you think you'd like and be incredibly disappointed.

30/04/14 | Link | Rating: 5.0
99. Barb P.
Please do not use this hotels parking service.  They parked my new car and ended up denting the front end and not admitting to doing it.  They changed the parking ticket and circled the dent and said it was there when they got it.  filled out an accident report but nothing was done. I keep calling but do not get returned calls.  just disgusting!

15/11/14 | Link | Rating: 1.0
100. JulieJewel W.
Stayed here with a large group for work for over a month. Was completely dissatisfied by their service.
The situation with the restaurant/room service was beyond a joke. I would go to the restaurant and asked to be seated..even though there were only 4 tables occupied (this is at 8pm on a weeknight) the hostess told me it would be a 40 minute wait. I said..'uh, ok' well then can I sit and the bar and order something to eat? and she replied..'sure, but I won't be able to send someone over to take your order for 40 minutes.'
WHAT?
Had multiple experiences with room service that left me shaking my head. I'd call to order something off the late night menu (at 11 pm) and the person said..'Yeah, if I were you, I'd just go out and get something from a restaurant cause it's gonna be a WHILE'
Another time I ordered a sandwich and a glass of wine. An hour later it still hadn't arrived..I called downstairs and they said it would be just a minute..knock at the door and there the woman was with my sandwich..she handed me a tray then said 'i have to do a second trip for your glass of wine, so I'll be back' then she turned and left. She hadn't forgotten it, she just acknowledged that carrying a sandwich on a tray *and  a glass of wine was not possible. so 20 mins pass and she came back with the wine. The whole thing was so odd. I could go on and on adding stories. (room always dirty, they lost a fed ex package for me, then after 4 days I asked if I could go into their 'back room' and found it there, clearly marked.

Also, the rooms have expensive HDTV televisions, but the hotel has old basic cable wiring, so even though the televisions are good, the picture is terrible quality (480p) .
The picture was so  fuzzy our group would just leave the hotel to go to a sports bar to watch the football game or baseball playoffs, because it was so lousy to try and watch in our rooms.
Just a very strange experience all around. I'm not saying the people who work here are bad people, just the general feeling is they don't really care and aren't even slightly motivated to do their jobs.
The hotel location is great. And I'm sure this is considered one of the nicer hotels in the city. Just if you are staying here, don't expect much in way of cleanliness in the room, don't even think of ordering room service. And you've been warned about the weird situation with the hotel restaurant, which obviously isn't into being a restaurant, cause restaurants survive by serving food to people. Not turning away business when 4 tables are occupied.

26/10/14 | Link | Rating: 2.0
101. Joseph F.
Stayed for 3 nights last week.  The place had a cold look.  Bar in the lobby which I thought was strange.  
There was mold in the shower.  We got back to the room one day at 4PM and the room was still not made up.  The room was very small.  Not a place I would stay at again.

04/10/14 | Link | Rating: 3.0
102. Neil D.
Primo. Tastefully decorated. Clean. Complimentary drink upon arrival. Valet. Right in the middle of everything.

06/07/14 | Link | Rating: 5.0
103. Rebecca F.
Pros:
-Great location- right off Ellis Square
-Good value- very nice for average nightly rate
-Helpful, friendly staff
-Free glass of wine with check-in

Cons:
-Valet was $23 for the night, and took almost 20 minutes to retrieve the car in the morning.
-Shower leaked onto bathroom floor
-Rooms are a little on the small side

16/08/13 | Link | Rating: 4.0
104. Sean W.
New property, great location. Super friendly staff, glass of wine greeting. Awesome lobby and open bar/ restaurant, very chic. Nice pool area, bar, chairs & towels.
Perfect size room & bathroom. Clean & comfy, cozy bed.  I wouldn't stay anywhere else!

05/09/13 | Link | Rating: 5.0
105. Phoebe T.
Andaz Savannah is a WONDERFUL place to stay when you're in Savannah. It's right in the middle of everything and practically everything is walkable from this hotel. We bought our 9 month old baby and were able to go back to the hotel everytime we wanted to change his diaper - that's how centrally located this hotel is!

We got one of the suites which had a real fridge (not one of those mini fridges that sometimes don't work), a stove top, and a kitchen sink. They even had paper towels and free snacks! This was a huge lifesaver for traveling with a baby who was also starting solid foods. I was able to bring a lot of foods for him, as well as store his formula in the fridge, and wash his bottles in the kitchen sink. We visited during New Years Eve and had a balcony facing City Market. At midnight we went out to the balcony and celebrated with the rest of Savannah while still being in our room and close to our baby.

We really had a wonderful time here and I would highly recommend staying here, especially if you have small children, but I'd recommend it even if you don't :)

20/08/13 | Link | Rating: 5.0
106. Jim M.
Stayed here over New Years week. Can't say enough about how attentive and polite the staff was. Very helpful. The turn down service and room stocked with refreshments and snacks was great! Even had a package delivered here that they had no problem holding on to. Only set back is that parking options include 23 dollars per day for valet parking or parking in a public garage. For the week it cost us 58 dollars in the public garage. Great experience thought. If we ever return to Savannah, Andaz is where we will be staying.

04/01/15 | Link | Rating: 5.0
107. Jessica C.
Pulled up to the front door and out came the valet. I asked him where we could park, it's right down in the center of town. Across the street was another big name chain hotel with a HUGE parking garage attached. The valet's response, "We have $20+ in and out valet parking or you can go around the corner to where we park valet cars and pay $16 to park yourself!"

A hotel without parking - reminds me of New York, but this ain't New York.

We got a "deal" off one of the hotel sites of $115 a night plus taxes that raised the price to around $150. No mention was made regarding the parking situation.

So we go park and come back, walk into the lobby, and it looks like somebody went into an Ikea or a Pier One Imports and bought one of everything. "Minimalist" and "modern" was the attempted theme, but the reality was garish. It looked like someone with no taste had said "let's make this space open and mod" rather than warm and inviting.

Waiting for the elevator was awhile - only two in the entire building and no separate elevator for service personnel so everybody's using the same lifts.

When we walked in the "Host" offered us a "suite with a bath" for an extra $25. I didn't think about it at the time, but when we got to the room one of the first things I noted was there wasn't a bath tub. There was a big comfy bed and a HUGE television, as though we were going to spend our time in town in the room lying in bed and watching TV, but no tub.

Essentially, imagine a Motel 6 type of room only "luxury" with a mini bar. Canned Cokes out of the mini bar were $4 each. There were pints of hard liquor but God alone knows what they cost because they weren't listed in the book. Wifi reception in the room wasn't very strong and was UNSECURED. Do NOT use your computer in this hotel unless you are willing to risk being hacked.

What's GOOD?

Centrally located to downtown. You can park your car yourself and not worry about getting in and out.

There's a  breakfast place named Goose Feathers that's less than 100 yards from the hotel that has $7 eggs Benedict croissants that are WONDERFUL and cost 1/2 the price of the hotel's muffin, coffee, and a glass of juice continental breakfast. There's also a wonderful Iranian restaurant called Persopolis less than 3 blocks away that again is better and less expensive than the hotel restaurant.

All in all there wasn't anything horribly wrong with this hotel, except perhaps having to ride the elevator up with bell hops carrying linens and room service. The real downside of it was that the ONLY thing it really had going for it was location.

The rooms were smaller than your average Motel 6 and the amenities, while classier, were functionally equal. A TV, a chair to sit in, a shower, sink and toilet.

Nothing special here except location.

The funniest part was the rate card posted on the back of the room door. Apparently the room we were in was a $900 a night retail room. No wonder they have to sell deals online to fill them!

Paying ultra-high end ($900 a night retail!!!) prices for Motel 6 amenities is not my idea of a 'good buy."

15/05/14 | Link | Rating: 2.0
108. Hayley A.
My husband and I stayed at the Andaz for one night while visiting Savannah. It was absolutely amazing. We were treated like royalty upon check in and even received a complementary glass of wine. Our room was beautiful. We had a suite style room with a king bed. It was very spacious. The only thing I did not like about the room was that there wasn't a separate larger bathtub. Usually in suite style rooms you have a separate tub...but it was still a great room. We stayed on the 2nd floor which also had a small pool and nice outdoor balcony with a fire pit. We didn't utilize the pool but it looked very nice and we were disappointed to see that the fire pit was not turned on at night. The bed was incredibly comfortable, one of the most comfortable bed I have ever slept in.

If ever in the area again we will definitely stay at the Andaz again. Highly recommend. I forgot to mention that it is incredibly close to EVERYTHING.

31/05/14 | Link | Rating: 4.0
109. Dan S.
Room is absolutely spotless. The decor is beautiful, updated and modern. You cannot beat this location. The receptionists greet you by name and do their best to ensure your happiness. Your refrigerator is stocked and snacks are free.

I've stayed at $400+/night hotels that can't hold a candle to to the room at the Andaz that is under $200

31/12/13 | Link | Rating: 5.0
110. Jennifer R.
I stayed in the Andaz's Studio Suite for my wedding and was in residence there May 24-25,2014.

Pros:
{} Excellent location. City Market is the perfect springboard to enjoy River Street, Broughton Street, and obviously the immediate surrounding area. Love it!
{} Spotless, large rooms. I was especially impressed with the huge bathroom.
{} Fancy décor. The velvety red sofa in our room was insanely comfy.
{} Free snacks and non-alcoholic drinks en suite, including an Adam Turoni chocolate - yummmm.
{} Delicious restaurant located downstairs.
{} Fantastic value - the Andaz is a fraction of the price that certain other fancy area hotels charge, and it has much larger rooms to boot.
{} Great selection of complimentary amenities - if you have forgotten anything from a razor/shaving cream to the standard toothbrush/toothpaste, the concierge is ready to deliver!
{} Complimentary wine upon check-in - who wouldn't be happy about that?!

Cons:
{} Expensive {albeit not mandatory, so I'm not counting this against them in my review} valet parking at $23/day. Bummer, especially considering that otherwise parking in Savannah is completely free on the weekends {extremely scarce though it may be}.
{} If you are the type to require absolute quiet while you sleep, this is not the place for you. City Market can get rowdy most every night of the week, and the Andaz is right in the thick of all that noise and debauchery.

07/06/14 | Link | Rating: 5.0
111. Linds L.
The Andaz Savannah is my hotel soul mate.  I love everything about it:  the location, the decor, the wine they give you when you check in, the free food/drinks in the room, the super kind valet parking guys, and the killer restaurant downstairs (and the fact that you can order the food while you sit at the bar).  I travel for work and am a devout Hyatt customer.  This hotel makes me wish every city had an Andaz....

19/11/14 | Link | Rating: 5.0
112. Stuart B.
The good: location, friendliness of staff.

The bad: room was drab, mildew in bathroom, restaurant sold out

Overall this doesn't hold up to the NYC Andaz venues.

25/01/14 | Link | Rating: 2.0
113. 50 States By 30 T.
This was a great hotel and in an equally great location as everything I wanted to see was within walking distance. It was my first experience with the Andaz hotel group and I am a fan!

The hotel staff was lovely and very knowledgable about the surrounding area providing directions, suggestions, and helpful tips. The bed was extra comfortable and the rooms were well designed.

Also, they had a free mini bar! Yes, you read that correctly. When I checked into the hotel I was told the mini bar was complimentary (excluding alcohol). I thought I had misheard them, but when I got to the room the mini bar sign confirmed this to be true. Plus they had free toothpaste in the bathroom! It is the little things like this that make me a happy hotel guest. I appreciate the small gestures like this because it made the whole experience enjoyable.

I highly recommend the Andaz Savannah!

18/07/14 | Link | Rating: 5.0
114. Genea S.
My husband and I stayed at the Andaz M-F for our 15th wedding anniversary.  The rooms were very clean.  All mini bar items, excepting alcohol, were free for us to use and there was a small piece of chocolate which I hoarded each day.

The location is excellent -- two streets over from river street (totally unnecessary to stay ON river street, IMO, as most of the GREAT restaurants are not on it) and with a view of the charming Ellis square with its fun fountains for kids, visitor center and trolley/dot stops.  

I was not terribly impressed with the concierge staff. Not excessively friendly.  Well, some of them were. Others were eh.  However, my husband says they were very accommodating and friendly to HIM, so maybe they just like hot guys. The bartender was a little snooty but I wasn't there to hang out with him so I won't hold it against the hotel.  The restaurant staff was charming, however, as were the cleaning staff.  

We stayed in a King suite and had a free standing tub and separate shower, and a tiny little balcony we could walk out on and look over the square.  Both the hubs and I fit in the tub;)  Bed was comfortable and the water pressure was good.  There was a small pool but we didn't use it.  Parking was $23 a day, no way out of it.

Overall, it was a nice place to stay if you are looking for a modern hotel, in a good location with clean rooms.

19/07/14 | Link | Rating: 4.0
115. Dave O.
Great location it's pretty much in the middle of everything, good solid choice there are lots of options in the downtown area depending if you just want a bed or you want a little luxury you will pay for the luxury. If you need your car allow yourself plenty of time for them to bring it around so plan ahead. Good service and accommodations.

01/07/14 | Link | Rating: 3.0
116. Cecille R.
For my birthday weekend, my husband planned a long weekend trip to Savannah. He got a great deal and booked our room here. I was very happy with his choice. This hotel is THE place to stay if you want to be in the middle of everything!  It's right off Ellis Square which is the main lifeline of this part of the City that is very touristy. City Market is literally a hop, skip and a jump not to mention River St which is a few minutes away. You are literally at the epicenter of everything and within walking distance. You would be silly not to stay here!

The hotel is beautiful. And decorated very modern. It's stunning. The check in desk is essentially a counter with 2 laptops. I thought that was little wierd but I guess they're very much minimalists.

The elevator system is a good one. You need your room key to move between floors or the elevator doesn't function. This is great for security and made me feel safe.   The room was immaculate and perfect. We had a king sized bed and it was sooo comfortable. i could've napped for days. We had a beautiful view of the pool. The bathroom was rather spacious and had a walk in shower.  Everything in our mini fridge was complimentary except the alcohol. Pretty cool perk. If you forget any toiletries, they are happy to provide as stated on a sign in the restroom .

We didn't really have to use any hotel services. My husband had to get a duplicate of our room key made since he left it in the hotel room. They replaced with no problem.  Parking your car is steep but worth the peace and mind of knowing it's safe. We left it in the garage our entire stay since we walked everywhere.

I would absolutely stay at this hotel again. I highly recommend if you want to stay at a hotel in the middle of everything . Looking forward to our next trip back!

11/08/13 | Link | Rating: 5.0
117. Greg C.
My wife and I stayed at the Andaz Savannah hotel while in town for a short vacation. The first night we stayed in the Westin Harbor Resort and it was okay.  

The second night we stayed in the Andaz and it was AMAZING.  Upon checking in, the hotel personnel sits you down to check in.  They offer a complimentary beverage including wine during the check in process.  It reminded me of a resort in the Dominican Republic because the attention to detail.  The service was extraordinary and personalized to meet our needs.  Once we arrived to the room we opened the door to find a wonderfully decorated sitting room and a plush bedroom.  We felt at home. The two rooms worked well because my wife watched a television show in the bedroom and I watched another one while on the couch in the sitting room.  

I really have to give a big thank you to Melinda Ellenburger & Grant Danial for their extraordinary customer service.  We have stayed at many hotels and this is by far superior to all.

PROS:
* Excellent customer service
* Personalized service
* Wonderfully decorated rooms
* Snack and non-alcoholic drinks included in your fee
* Centrally located; walking distance to the Riverfront and the Market Place

CONS:
* Not many. The only think I can think of is that you pay a separate price to park your vehicle. But that didn't bother us.

The next time you are in Savannah be sure to check out the Andaz.  It is worth the extra money.

07/04/15 | Link | Rating: 5.0
118. Rachel B.
AMAZING. We walked in super grubby from camping (yes, embarrassing) and were allowed to get into our room early to clean up. Upon our arrival we were offered a glass of wine. The entry way was fresh and lively, the room was gorgeous, even the hallways were cool. All the snacks in the room were complimentary, minus the alcohol, which is not necessary but certainly illustrates their hospitality. They have a beautiful rooftop pool and fire pit, although we didn't get to access those due to weather. It's an overall great location within walking distance of everything downtown. The concierge was helpful and gave us lots of great recommendations for our evening and daytime plans.

26/03/15 | Link | Rating: 5.0
119. Brent M.
I would give five stars, but the beds are FIRM. That being said the staff, bar, restaurant, service are fantastic. Upon check in we had learned they upgraded us to a 900$ a night suite while still being charged the $250 standard room rate. I had never heard of an Andaz hotel before staying here but would definitely stay at this hotel anywhere chain wide. If you are a light sleeper (paper-thin walls, firm mattresses) this hotel is not for you, otherwise bring it on, fabulous place. Also, the hotel is pet friendly wish we had known that upon making reservations.

18/04/15 | Link | Rating: 4.0
120. Reese C.
I'm reviewing the bar only. Not the hotel or restaurant.  

The best thing here: the bar bacon. Holy.Crap.

The bacon is cooked, not fried. It is doused in sugar and it is perfectly crispy and sweet and salty (which is the best combination ever, is it not?)  And best of all: it's free.  You sit at the bar (or the seating in the bar area) and you can get yourself some free bacon!    

Now, you'll pay a lot to drink with that there bacon.  But this is a hotel in a touristy area and they getcha!  

Service is quick and friendly and the atmosphere is upscale and quiet.  All in all a good place to grab an (overpriced) drink and delicious bacon!!

20/03/14 | Link | Rating: 4.0
121. Regina Q.
I really liked this hotel! Don't let the super simple lobby fool you!!  The service is good and the rooms are even better. Super clean, spacious, and good service. It has a contemporary and boutique feel to it..Judging from other yelp photos, I think this hotel was recently renovated and made much nicer. Apparently it used to be called the avia. Daily breakfast/brunch was included in our wknd package and they had a nice buffet with lots of pastries, cheese, fresh fruit, omelette station, potatoes, etc. The bed were soo comfortable and the bathroom were huge. The snacks in the mini bar were all complimentary too. Great location. I would def recommend this hotel to anyone visiting Savannah.

02/09/14 | Link | Rating: 4.0
122. DpursuitisReal L.
FAB-U-LOUS!!!

That about sums it up!

Staff was EXTRAordinary! Rooms were beautiful!  Bed was amazingly comfortable and cozy.  I LOVE pillows!  How did they know?  Complimentary beverage upon arrival (wine/soda).  Location location location!  

Andaz gets 5 thumbs up (I may need to borrow 3 thumbs)!

#dpursuitisreal #tellingyouwhatithink

28/10/14 | Link | Rating: 5.0
123. Jinky B.
I stayed at the Andaz Savannah for the Rock and Roll Marathon weekend, also Veteran's Day weekend. The staff is super friendly and very knowledgeable about the area. I was welcomed with beverage of choice. The 4 am wake-up call was prompt. The room was immaculate and the hotel was just steps away from City Market and all the fun restaurants and bars in Historic Downtown Savannah. The restaurant downstairs is amazing. We went for brunch--order the fried chicken and bacon-waffles. The epitome of the south, it was a DELICIOUS reward after the 26.2 miles that I ran the day before!

*Note that you MUST book this hotel early--I reserved a king suite about 5 months prior to the race.

29/11/14 | Link | Rating: 5.0
124. Keira G.
Minimalist, clean lines hotel for ppl who appreciate good design and a modern setting. Great location and perks like free premium snacks and non-alcoholic beverages. Impressive selection. We stayed in a suite on the square for a nominal upgrade fee, prob bc the hotel was empty bc it's off season.

Fab beds, pillows, and a beautiful free standing tub plus all the expected 4star perks- slippers, robes, etc.

They lose a star for three reasons:

1) the cable tv is the quality of bunny ears on top of the TV. The size of the TV is great but it means nothing if the quality of HBO is grainy like its the 1970s.

2) one disenchanted front desk individual who lacked southern charm and the normal 5 star hospitality I've grown accustomed to. Maybe it's unfair to take a star away for one person, but she was fake and rude. It was probably their B-list players bc it was the night staff but I called and requested something and she told me she would call back to confirm. An hour passed and there was no call back so I stopped downstairs. Same person I spoke to on the phone acted like she had no idea what I was talking about when I saw her in person. Really?? It's off season. You should step up your game and be greeting ppl by their last name if you really want to impress!

3) non-suite rooms are small.

And I know ppl complain about the parking but u can self park for$12/day around the corner.

26/01/15 | Link | Rating: 4.0
125. Evan M.
Enjoyed a day off in Savannah last summer, and ended up settling down at this hotel. Not knowing much about the property or the area going into it, I was extremely happy to see that the front desk employees and concierge were there to help me and my fellow guests out with literally any question we had. At one point after we arrived, it started pouring rain outside, and the concierge offered myself and my group a bunch of umbrellas at no charge to walk around the center of the town.

As far as the rooms go, very modern and up-to-date all around, GREAT shower, spacious living quarters, and comfortable beds with clean white linens.

We did not eat at the attached restaurant, but from what I saw of the menu, it looked like it might be a good choice.

Would absolutely stay again.

08/03/15 | Link | Rating: 5.0