Our Courtyard Savannah Midtown hotel is close to the Savannah Historic District, fine dining, golf courses, Tybee Island, and Hunter Army Airfield. Each spacious guest room is draped in stunning new fabrics and new bedding, a luxurious comforter and an extra pillow. To stay productive, we offer complimentary high-speed internet, a desk and ergonomic chair. Enjoy our fitness center, whirlpool and outdoor pool. The new state-of-the-art lobby features flexible spaces to work or relax, free Wi-Fi and easy access to news, weather and airport conditions via our GoBoard®. The highlight of our new lobby experience is The Bistro. Eat. Drink. Connect. Enjoy enhanced food and beverage offerings in the morning, all-new dinner service in the evening or The Market, your 24-hour one-stop shop for fresh sandwiches and snacks. When work takes you on the road, our 24-hour Business Center offers 2 computers, complimentary printing, fax and internet, keeping you productive.
Company Info: Rating: 2.86
Address: 6703 Abercorn Street, Savannah, GA, 31405 Hotels in Savannah, GA
1. Helena R.
I like the place and Christina was very helpful. My brother and i were here together. We got a suite and she was very instrumental in helping us enjoy our stay. The only down fall is that it's far from River St. but other than that, stay here!!
17/07/11 | Link
| Rating: 3.0
2. Andrej M.
The rooms are nicer than the halls and the building. The lobby is fashionable and not bad to hang in for a bit. Overall the hotel is ok. The location is perfect for getting to downtown and around town. Not a bad value compared to the hotels in the historic district that are twice as much. This is not an impressive place, but far from disgusting. The staff is friendly and accommodating. Enjoyable enough when in Savannah.
31/12/12 | Link
| Rating: 3.0
3. Alex P.
I stay at courtyard a lot this one isn't well managed I found blood on my sheets and was woken up at 6:30 by cleaning staff. Horrible customer service waited 4 hours for the sheets
18/04/13 | Link
| Rating: 2.0
4. Nick E.
I came to Savannah looking forward to a great trip, well this place made that mostly impossible. Check-in was at 3 and at 6:30 our room still was not ready. The clerk (Cinnamon.. I know) and manager (Josh) gave us the run around and would not give us a time our room would be ready. This is the worst customer service that I have ever witnessed. We missed out on a valuable afternoon of vacation time. I highly encourage you to find a different place to stay.
26/05/13 | Link
| Rating: 1.0
5. K J.
Checked in on a Saturday Late afternoon;
One person at front desk, who was overwhelmed with multiple things going on at the same time. No assistance for them so I waited... And waited for her to be available to help me.
Once checked in went to my room, no TV remote in room, had to call desk for one.
Floor was dirty in room, one of my pillows had two large drops of blood on it (highly visible). Small refrigerator in room,
No microwave. Lobby microwave is pre Programmed to cook up to 4:00min only... however the frozen food they sell requires 6:30 Constant cook time...
Neighbors were loud, you hear everyone walking down hallway.... Locals (street people) wondering around the hotel and parking lot all night... Next morning, went to my car... People had used it as a bar... Leaving beer cans and garbage on it...
While the hotel has been renovated, it's simply not the best neighborhood... (It seems to be in transition to becoming a bad area) not to mention... It's not tourist friendly at all... If you don't have a car you do not want to stay here...
If you do have a car... Remove all contents before leaving it parked overnight...
I Certainly would NOT return... There are better places in Savannah.
08/03/14 | Link
| Rating: 2.0
6. Julie R.
Bottom line if you don't want to read my long review: Good, clean place with nice employees!
I had an issue with my reservation at this hotel, but it was minimal and resolved favorably, so I will address it at the end. It would not keep me from staying here again.
This is an older hotel. It is on the outskirts of downtown Savannah, so don't think that it is within walking distance of the downtown shops and stuff - it's not. It's on the main drag, but it's a couple miles from downtown; but, still close enough - about a 10 minute drive; but, you do need a car to stay here.
It had all the unual amenities; lots of parking, free good wifi, coin laundry room (free detergent), etc. The lobby has been redone and is very nice. The hallways and rooms could use a makeover, but were clean; I have no complaints about that. My room was nice -- all rooms have a nice balcony with a door that opens. The bed was comfy with clean sheets and comfortable pillows. Bathroom was big and clean.
I would definitely stay here again. Savannah is an expensive town, and this place had reasonable prices compared to a waterfront or downtown hotel. There's a mall a few miles down the road, and there's a grocery store within about 3 blocks. Lots of fast food joints and restaurants all nearby - those are within walking distance.
The staff is very nice. And, the kids who work at the little restaurant area - they are super nice and helpful. The restaurant area was clean and they were all friendly. I had the breakfast here twice and both times it was very good. It's not fast food stuff; it's real eggs, potatos, etc. But, it is a little pricey if your rate doesn't include it. Try to get a rate that includes it.
Now, my complaint. I wouldn't normally mention it, but you need to beware. I got a rate that included breakfast. The breakfast is new to Couryards; you order a meal and they bring it to you (it's not the old-style buffet/restaurant). Well, my rate included that breakfast. When I checked in, the lady told me no it didn't. Not being sure, I didn't want to argue the point. But, I checked my reservation on my my laptop, and it clearly said "breakfast for 1 person". I printed that out, and took it down to show her the next morning. She was VERY nice about it. She said that program was discontinued, but being that my reservation said it, she would honor it. So, I got the breakfast for 2 mornings. NOW, when I got my bill emailed to me, one of the breakfasts was on my bill ($12.00). I called and they immediately removed it. So, it was resoved amicably. I just want to tell anyone if their rate says they get the breakfast, BE SURE to print out the reservation so you can show that you are entitled to it.
28/05/12 | Link
| Rating: 4.0
7. Jenny C.
Courtyards are all the same! But that is one thing that makes Marriott's great! You can always count on them to be the same.
My fiance and I stayed here for a week while in Savannah! The staff was AMAZING! The staff really made our stay great! Anything we needed, they made it happen.
03/11/12 | Link
| Rating: 4.0
8. John H.
I'd say this Courtyard is a solid 3.5 stars. The staff are friendly enough, but the location leaves you wanting just a little bit better. It is located right off of a main Savannah street (Abercorn) but kind of far away from the heart of downtown. Sure it's just a 10min car ride, but if you are looking to park at the hotel and walk around, there are a few restaurants within walking distance, but everything else Savannah would have to be access via car.
The hotel looks to be recently renovated with a modern lobby interior - clean lines and surfaces and modern looking furniture. I was a bit disappointed since with a room rate, the breakfast was not included and was "A La Carte" so you would have to spend more money to get a mediocre/'fast food' breakfast. Granted it's Starbucks, but I would hope it would have been idea to provide some sort of hot food service, but you can't always get what you want.
The rooms and bathrooms are super clean and functional. Beds are comfortable and you are provided with ample pillows and blankets. Rooms still have the huge one room air unit/handler near the window so the place is still a little dated, but you still get the flat screen tv and some HD Channel watching capability.
Walls are a bit thin so if you have a noisy crowd coming through the hallways, you definitely hear it.
Overall, would I stay here again? Maybe not for the rate I got, but I would like to stay closer to the downtown area if I had to do it all over again.
15/11/12 | Link
| Rating: 3.0
9. Lauren L.
My boyfriend and I stayed here for a long weekend while in town for a wedding.
We got in on a late flight and checked into our room, we quickly realized something was a mis as we were put in the handicap accessible room. We checked our reservation which I had printed out and realized the front desk had indicated we needed a handicap accessible room, which we did not. Not wanting to keep the room for ourselves in the event that someone might actually need it, we picked up our things and trekked back to the lobby. The girl at the front desk rebooked us in a different room, no apology but no problem.
We settled in in our new room, which was clean and pleasant. No complaints, we slept well. However, in the process of changing rooms we forgot to put the "do not disturb" sign on the door -- our fault -- but we were woken up early in the morning by the maid opening our door! Neither of us heard a knock prior or certainly not a long or loud one! They don't waste any time barging in.
We lounged by the pool which was nothing spectacular but clean and quiet nonetheless. That evening we decided to go to Forsythe Park and then walk downtown. Since we didn't have a car we asked the front desk to call a cab for us -- TERRIBLE idea. The hotel appears to have an arrangement with a "shuttle cab" which charges $10 a person. We left with one other patron from our hotel and spent nearly 10 minutes driving around picking up from other hotels in the area before we finally headed towards the park and downtown. We thought it was a bit steep and lacked service but paid nonetheless (costing us $25 with tip). Later that night we took a cab back to the hotel with friends and it cost the 5 of us a whopping $15 -- total. We saw the same "shuttle cab" at the hotel multiple other times during our stay and couldn't believe how ripped off we got through their apparent inside arrangement.
The next morning, Saturday, we were awakened at 7:30 a.m. by the fire alarm which we learned was from a busted pipe that had caused steam and set off the alarm. We were outside in our pjs for nearly an hour waiting for the firefighters to literally sweep thousands of gallons of water out of the hotel through one of the balconies. During this time no hotel staff was keeping us abreast, we were getting small updates from a member of the fire department. We went back in and our room was unscathed but all patrons (including some of our friends) on the 1st and 2nd floors of the other side of the hotel had to move rooms. Once back asleep we were awakened once again by the alarm around 9:30, apparently when it was trying to be reset? We never got a single apology from any of the staff, that day or upon checkout -- pretty bad customer service.
Overall the hotel is clean (when not flooded) and the staff was helpful at times (re: getting us a cab) but it leaves much to be desired in terms of location, friendless and professionalism of staff, and overall management.
If you do stay here, do yourself a favor and order a cab yourself, don't let them order you the gypsy "shuttle cab". But I ultimately I recommend staying paying a bit more to stay closer to downtown where you can easily walk places and be an area with more going on. Would I stay here again? Definitely not.
25/09/13 | Link
| Rating: 2.0
10. Monica M.
We booked this hotel on Priceline for a quick weekend trip to Savannah and were pleasantly surprised. The front desk clerk, Nye, was very friendly and the lobby/bar area was also very nice. The hallways/carpets could use some updating but the rooms were clean, comfortable, and worth the $78 paid.
03/01/15 | Link
| Rating: 4.0
11. Mary T.
Nice pool. Pretty good room. Very clean. Comfy bed. You have to drive a little to get to where the action is but not sure if I'd stay here again for almost $150. Next time I come to Savannah I think I'll try to stay down by the river. If you're here for an event close to this location, I'd stay here. If you're here to party, try somewhere else. I know you can get more for your buck!
18/05/14 | Link
| Rating: 3.0
12. Michael E.
For an extremely nice hotel this experience is an extreme let down. As a soccer referee who travels extensively for tournaments the hotel management has dropped the ball. Last weekend we stayed here with no difficulties but this weekend the front desk clerk, Nye, was very nice but informed me that I had to pay for my "complimentary" room and then have the amount refunded to me in the next two weeks. Who does that? J have stayed at many hotels and not one hotel has done business this way. Many soccer teams fill this hotel's rooms every year for this tournament but I will spread the word from now on. The front desk said it was because of new ownership. Note to new owners: You have started on the wrong foot and definitely insult rather than be hospitable. I will stay at other hotels, even a Motel 6, before I stay here again.
22/11/14 | Link
| Rating: 3.0
13. Jennifer M.
Room appeared clean until I turned the sheet back and there was hairs :/ I had to call and get clean sheets. The air unit, you could turn down to 0 and it will remain the same temp. Apparently they have it set at a fixed temp. The room set up is nice but thankful we got a deal through Priceline and didn't pay their asking price.
02/05/15 | Link
| Rating: 3.0
14. MD W.
If you paid more than $80.00 for this stay, then you paid way too much!!! The breakfast was the best thing about the stay. The staff were not knowledgeable. The housekeeping were beyond rude. As a gold Marriott member, I was not allowed a late check-out. The windows and elevator was extremely dirty looking.
One word of advice: CLEAN!!!
23/02/15 | Link
| Rating: 3.0