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Doubletree by Hilton Savannah Historic District in Savannah, GA

Doubletree by Hilton Savannah Historic District in Savannah, GA

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This downtown Savannah hotel puts you in the heart of Savannah's Historic District. The Doublertree by Hilton is located one block from River Street, two blocks from Paula Deen's restaurant and less than one block from the famous City Market.

 

Company Info:

Rating: 3.82

Address: 411 W Bay St, Savannah, GA, 31401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (33):

1. Diana B.
Well located in Historic District.  

Good room and service, including free Internet service in lobby. After returning home, when I reported an item I had left in my room, the hotel promptly returned it.

Hotel has a restaurant, where we had only breakfast. Other meals are available. It also has a rooftop pool.

01/12/05 | Link | Rating: 5.0
2. Jade H.
I almost stayed at the Westin, which was hooked to the convention center (which is why I was there) and I am SO HAPPY that I did not stay at the Westin.  

My stay was wonderful.  And that warm cookie upon check in makes a nice after midnight snack when you are coming back from a fun night at Savannah Smiles, walking distance from the hotel.

When I made my reservation they only had a room with 2 doubles available, but upon check in, they were able to upgrade me for no extra charge to a beautiful and spacious suite with a large soft bed and their signature 'sweet dreams' pillow on top.  

I had a nice roomy workspace with free internet connection and the one day I ordered room service (for lunch) they were prompt and the burger was delicious.  

I also enjoyed the full breakfast buffet, which was a bit on the pricey side (about $12.95) but it hit the spot, and was a quick way to fill up before a long work day at the convention across the river.

I am not sure if the water taxi to Hutchinson Island is free all the time, but at the time of my stay, the water taxi was a 5 minute walk and completely free to the convention center/Hutchinson Island.

The only part that I did not particularly enjoy was that your car had to be valet parked, which is wonderful, especially when you are me and have a hard time parrallel parking!!!  BUT on the morning of check out, EVERYONE was checking out, which resulted in having to wait about 30 minutes for your car - if they knew that everyone would be checking out that morning - I wish they had more staff.

Other then that, I had a pleasant stay, very good location, walking distance from everything, and I look forward to staying there again!

30/01/08 | Link | Rating: 5.0
3. Jahida C.
The staff was fantastic!  We arrived late in the evening and their staff provided excellent service from our check-in to our check-out.  I had a complaint in our room however, it was handled immediately.  In result, we were accomodated in a upgrade and not charged the difference for our inconvenience.  They pride in customer satisfaction and our party was very satisfied.  Keep up the good work and I hope to visit again.

31/12/10 | Link | Rating: 4.0
4. Emanon V.
I stayed there one night and would definitely go back - the valet parking person, Eric, was awesome - recommended places to go; spoke with me every time I ran in to him - made me feel welcome and part of the family.  My room wasn't ready but he parked my car (extra charge for parking -- $15) and took my bag to my room - it was there waiting for me when I got there a few hours later.

The room was amazing - big bed that was beyond comfortable.  All the staff were very helpful.

Its in a good location.

The only thing I didn't like was that the tub was so shallow.

05/09/11 | Link | Rating: 4.0
5. lee y.
The is is a prime location for seeing all the touristy hoopla of downtown Savannah.  You can walk to anything worth doing easily. For that alone it's worth the asking price.
The hotel is very nice , the staff is very friendly and the room was awesome. We booked the bed and breakfast special. So the price included comps for the buffet.  
The beds are big and comfy. i slept like the dead! The bath tub was big enough for full submersion. So I indulged in a long hot soak. The supplied coffee was surprisingly tasty. And of course the DT cookies are the jam!
The breakfast buffet was a lot larger than I had anticipated. There were a ton of choices and everything that I tried was pretty good for heat tray food.
The only downside is the 15$ add on for parking, It wouldn't have been an issue if the valets had been available any of the times we went back for our car. We had to hunt them down to get our vehicle. Inconvenient but not a deal breaker.

03/03/11 | Link | Rating: 4.0
6. Lindsey J.
Friendly staff, clean rooms. Beds were extremely comfortable

05/01/13 | Link | Rating: 5.0
7. Alexa B.
Ohhh my gosh, I love Savannah. It's SO beautiful and has such a unique charm to it. You'll never want to leave. And this hotel was the capstone to a wonderful week in the south.

The hotel is very well-equipped, with friendly staff, a starbucks on the main floor, very nice suite rooms. Everything you can want. AND it's RIGHT on the water, so if you're lucky enough to be on the right side, you can see the iconic ferry boats cruising down the Savannah River.

At night, walk down the water side and have your pick of tons of restaurants, bars, candy stores and the like. It reminded me of a cross between the AC boardwalk (but waaaay nicer) and New Orleans. It's so incredibly romantic, too -- complete with kids selling single roses on the boardwalk. Too bad I was with my boss... AWKWARD!

Anyway, loved it. Think I'll retire here.

25/02/09 | Link | Rating: 4.0
8. Nicky R.
Thought the customer service was outstanding!  Great location!  I was very impressed with the room for the price we paid.  Any staff we came in contact with was friendly and helpful. Most importantly, the beds were so so so comfortable!

01/02/12 | Link | Rating: 4.0
9. Carolyn R.
The hotel has given us an early check-in twice and a late check-out twice.  They were very accommodating when we had a room that the air wasn't working properly in, they immediately switched us to another room and comped our parking for the day!! Excellent guest services.  The breakfast and lunch buffets are wonderful.  I will definitely stay there again!

08/07/12 | Link | Rating: 5.0
10. Mark D.
I love the location.  Everything is walking distance.  Very friendly service.  We asked if they had a refridgerator to keep our leftovers in for the night, and they brought a minifridge up to our room within minutes.  I love getting a warm cookie when I check in.  The room was ok.  Big bed but no desk and no counterspace in the bathroom and not much room to move around.  We got a corner room so we heard no noise from other guests.  Typical breakfast buffet, but that costs extra.  It's valet parking and that costs $15 extra per day.  There is a small assortment of complimentary toiletries at the front desk if you forget something.  Nice pool deck on the second floor.  This is one of the few hotels in Savannah with a hot tub.

Although there were a couple things I didn't like about it, the good things outweigh the bad.  I would stay here again.

13/08/08 | Link | Rating: 4.0
11. Paige M.
On a whirlwind trip to Savannah, my colleague booked this hotel through Priceline. We got it for a steal of a price: $80 per night. The hotel is clean, gorgeous, and located in the heart of the Historic District. Our room was on the sixth floor, the top floor. We also had an odd numbered room, which had a beautiful view of the park and old church across the street.

Upon arrival, we had a swift check in and the concierge gave us complimentary bottles of water and fresh baked chocolate chip cookies: a Doubletree signature. During our week-long stay, we dined at the hotel's restaurant for breakfast. Our business booking allowed us free coupons for the buffet. Even though we misplaced some, the front desk was more than accommodating to issue us new ones. Breakfast itself was acceptable with lots of Southern cooking: fried grits, three kinds of egg frittatas, bacon, two kinds of sausage. A few healthier fruit dishes would have been a treat.

Our double bedroom was spacious with modern decor and a white cotton washable duvet. My colleague and I both had the best night's sleep here, and even dozed through the alarm one morning. Doubletree is definitely a home-away-from-home!

The location of the hotel worked great for us, as it was in walking distance of many local restaurants, parks, and unique shops. City Market is just around the corner as is the riverfront. Plan on doing a lot of foot travel. The only downside to the hotel is that since it is within the Historic District, parking is sparse. Doubletree charges $17 per day for parking and has valet.There aren't really any other options for self-parking, so in addition to the daily fee, you have to add a tip for the valet service. However, I believe all the other positives of the hotel outweigh the parking; besides, Savannah is a walkable city!

If you're looking for a great place to stay for business or pleasure, Doubletree comes with my highest recommendation!

22/11/11 | Link | Rating: 5.0
12. Scott M.
HHonor Diamond member here...Booked a King non-smoking room 4 months in advance....

Was given a double smoking room..."Mark" the manager was of no help in recitifying.

And bless their heart...it tries to be a nice hotel...but I would try the DeSoto a few blocks away next time.

05/03/12 | Link | Rating: 4.0
13. Kim W.
The Doubletree was running a great special, so it was time for a road trip. The hotel is very nice and in a great location, near River Street. So you are in the thick of the action. The hotel was clean. The rooms were fine. Nothing out-of-the-ordinary. The staff was friendly, and they let us check in early. The breakfast buffet is a little pricey. It's slightly better than your average, mid-range hotel buffet, but I would eat elsewhere, if you can.

The biggest thing I hate about going to a Hilton is the fact that some of my money may find its way into Paris HIlton's pocket. Makes you think twice.

24/01/12 | Link | Rating: 4.0
14. Mr. Z.
Let's make this quick, as we're all busy people here.
Hotel location is great. Walking distance from the River Walk, for some fine tourist trap time, if that's what you in for. The Rooms are clean and beds are very comfy. If you're lucky they will give you a view of the bridge that is very nice. Breakfast buffet is nice and with enough variety to make it worth it.

The bad: They charge you $25 A NIGHT to use the valet service and park your car, and you won't find alternatives there, as Savannah is terrible for parking on the street. I think it would have been more honest to add it to the room price. It just feels like one of those bail-and-switch things that just piss you off. With that said, the warm cookie they give you when you check in is nice.

23/01/11 | Link | Rating: 3.0
15. Irina M.
Staying at this hotel at a room for over $160/night before taxes/fees was a huge disappointment.

The room did NOT have
- a fridge
- working phone
- the standard bathroom kit with shower caps, q-tips, and so on
- robes
- working iron/remotely functioning ironing board (see below why it was important)

I was getting ready for a wedding and needed an iron since I flew in from DC and packed my outfit. The first iron dropped its bottom as I lifted it. I called the front desk on my cell phone since the room phone wasn't working to ask for a different one. The replacement phone poured water on my dress as I attempted to iron it.

The next morning we heard a pipe burst left many of our friends without water.

Eh.

02/10/12 | Link | Rating: 2.0
16. Amy H.
Such a great hotel!  I loved my little suite but the best part about this hotel was the staff.  

I'm not sure that they knew what they were getting into by hosting a group of 2000 "runners" this past weekend, but they handled everything perfectly and with a smile - from the never ending supply of beer in our hospitality suite to graciously offering laundry services when we all walked in covered in swamp water and mud.

I think that they enjoyed our shenanigans as much as we did.

11/10/11 | Link | Rating: 5.0
17. Laura K.
Great location for all restaurants & shops in area.
When we booked room over the phone, I asked for big bath tub in my room, but I got handicap room by mistake. Unfortunately hotel was fully booked so we had to stay in the handicap room but hotel have us complimentary breakfast tickets for apology.

Breakfast was buffet style & not many choices. Free so ..it was ok.
If you have to pay regular price of $14.95 for this breakfast, I won't recommend!

Hotel was old but clean & well maintained
I had to leave 3 stars because elevator is REALLY REALLY slow.

21/01/14 | Link | Rating: 3.0
18. Michael B.
While this Doubletree is still in an awesome location and is still a beautiful hotel I had so many issues with it on a recent stay that I have to lower my rating of this hotel, which makes me very sad as a loyal customer and HHonors member of the Hilton brand.

I checked into my room and everything was going great. I got my free cookie and guest welcome package (2 waters) from the front desk. The room looked great and had all the amenities that I've come to expect of this and other Hilton hotels.

Then that night I lost my credit card while I was out at dinner, which will be important later in this review. After getting back from dinner I called my credit card company and reported my card lost. I then went to bed which is when the trouble began; I was awaken by an awful smell like raw sewage coming into the room from a nearby paper mill. Although I know this isn't the hotel's fault, they should still have some sort of filter on their AC that would prevent outside smells from trickling into the room; especially when they are charging over $150 for a night.

Then the next morning were issues with the valet parking. I called valet to retrieve my car and the lady there wanted my valet ticket number which I didn't have because the previous day the valet didn't give me a ticket but just took my car. I told her this and gave us a description of my car which they were able to find after a short period.

When checking out I complained to the front desk about the smell that came in my room and woke me up the previous night. The lady working the desk just said that was not their problem, that the plant causes that smell. No sorry, no free cookie, no nothing from here. As I walked out to leave she called me back saying that my credit card (from earlier in this review) had declined the charges for valet ($15), I explained to her that was probably because I reported my card lost after checking in and paid her the $15 valet parking fee in cash. After getting in my car it smelled like cigarettes; not sure if they smoked in my car of if it was the plant.

After returning home I called Doubletree customer service to tell them the complaints I had with the hotel. They said they would contact the general manager of the hotel and that the manager would have to get back with me. A day later I get an email apologizing from the hotel manager about my complaints and once again blaming the plant for the smell that night.

A couple of days later I log in to check my credit card. Well, well the $15 for valet parking did go through so I called to complain about. I contacted the hotel which said and shows on their statement that they did issue a refund to my lost card for the $15, but it never made it to my credit card company. I called the credit card company that has not received any sort of refund for the hotel. I then contact the hotel again that insists that they refunded the $15 and that there was nothing else they could do for me. I now have to put the $15 overcharge in dispute with my credit card company wait.

This use to be such a great hotel, but not sure what the hell is going on with it now. From now on when heading down to Savannah I'll just pay an extra $20 a night to spend the night at the Hyatt across the street, which hopefully won't lose my car, smell, and overcharge me.

13/04/12 | Link | Rating: 1.0
19. Hitesh N.
Ever since my first visit to Savannah a few years ago, every time I have gone back, I always stay at this hotel. The staff has always been very accommodating and the location is perfect for historic district.

17/03/14 | Link | Rating: 4.0
20. Jess P.
I've never stayed in a Hilton before. So I was pretty excited when I learned this was the hotel my university's group had booked as our lodging back in October. Frankly, I was expecting the toilets to be made from gold based on the Hilton reputation.

Wrong. So wrong...

There was seriously nothing special about this place. The decor didn't even match... I've stayed at Holiday Inns, Best Westerns, etc. for the fraction of the cost and had the same-if not better- experience. And they offered a FREE continental breakfast. $15 for a "Southern style buffet" that was just mediocre.
True, the staff was really nice, and that makes a difference. The location is good, too. But these are the only real positives.

Here's a list of my other grievances:
-No fridge, microwave, etc. (Don't plan on eating that famous Savannah food later...)
-The coffee maker in the rooms was nice, but there were only two cups and enough coffee for one person.
-Bathroom essentials were lacking in quality and quantity.
-There weren't even enough towels for myself and my roommates.
-We also had to wait a few hours after our check-in time until our room was ready. I understand things happen, but this was the cherry-on-top for my letdown of a hotel experience.

My advice: There are some other great hotels in the historic district just a few blocks away that are cheaper and are, in my opinion, better. If you don't mind walking two or three blocks, save yourself the trouble and book elsewhere. From my experience, I recommend the Thunderbird Inn (my personal favorite), or the Comfort Inn.

10/11/13 | Link | Rating: 2.0
21. Jeff K.
The rooms here seem to be pretty standard for a Doubletree, in terms of size and appointments, with the exception of the four post bed and the lamps made from old books. Not many of the rooms here have balconies, which is a bit of a disappointment -- and the balconies on the corner rooms are small and wedge-shaped. This is what we ended up with.  It was nice to have, but I wouldn't have wanted the upgrade if it cost me any extra. I would also have liked a refrigerator in the room.  In the past at other locations (even Hampton Inns) I've been able to call and have a fridge brought into the room when one was not included.  I didn't try this here, so that may be a possibility.

The soap/shampoo/conditioner stuff smells really good, "Crabtree & Evelyn Citron".  I'm not a connoisseur of such things so that's all I can really tell you.

There is a bar area downstairs amongst the several nicely appointed common rooms, and the bartender there was friendly. Another room has a big comfy couch in front of a fireplace.

Breakfast is buffet-style, with pancakes, waffles, and omelets made to order.  There was plenty there to fill me up, but I wouldn't say that the food was too memorable. At the normal price of $15 per person, you're better off skipping the breakfast in favor of an in-town option unless you get the breakfast for free through the HHonors benefits.

Finally, valet parking (which is mandatory, you cannot park yourself) is $15 a day, so don't forget to factor that into the price.  I wish the Hilton properties that do this would stop and at least factor the charge into the advertised room rate.  Better yet, drop the charge altogether because we all know it's a meaningless crap charge.

21/11/11 | Link | Rating: 4.0
22. Chelsey M.
The beds are incredibly comfortable and I want to steal the pillows. The staff k is very friendly and helpful. The hotel itself is within walking distance of all the fine dining you could want.

The breakfast is buffet style and is 16.00, which is a little pricey...however the food is really good. Try the quiche!!!

highly recommended.

13/11/13 | Link | Rating: 4.0
23. Virginia M.
I have stayed here numerous times. The hotel is in a great location and it is very clean. The staff is also helpful and friendly. I also love the warm cookies at check in !

26/11/13 | Link | Rating: 4.0
24. Samantha P.
nice place to stay with  updated rooms! the only flaws was the loud music  at the city market and the lady at the front desk with the bright red hair (didn't get her name) who's answer to questions she didn't know was " I don't know I've been off all week so I haven't seen the renovated rooms."

24/01/15 | Link | Rating: 3.0
25. Kevin W.
This is a beautiful hotel, right in the heart of Savannah. My wife and I truly enjoyed our stay and the warm cookies! The staff was very friendly and accommodating, it's valet only, which was slightly confusing because when we arrived there were no signs of where to park, however; we had a great overnight stay and the room was more than adequate!

26/12/13 | Link | Rating: 4.0
26. Bret A.
The location is great!  The hotel is right on Bay Street and you can walk to the riverside shops and restaurants Amanda you are on the edge of the Historic district with valet parking so no worries!  Parking is tight in the historic district so this is a big deal.  The room was larger than average and I was not on the honors floor so that was nice extra.  Beds were comfortable.  Note that your great location on Bay Street means that you have the noise of Bay Street so if it bothers you ask for a room on the back side of the hotel.  The staff from valet to front desk were very helpful and friendly.  They also had a nice sitting room with a fire in the hearth.  Great for reading or chatting.  The only down was the pool is under major construction.  This a great spot for business travel or a fun weekend!

10/03/14 | Link | Rating: 4.0
27. Aaron M.
Girlfriend & I took an impromptu trip to Savannah and booked a night at this Doubletree last minute.  Considering the location and a sub $200 a night bill:

Location: A. walking distance to River St
Price: A the least expensive hotel close to River St
Accommodations: A it was clean, had free wifi and the rooms were at little average but the shower was very good and the beds comfortable

Downside: parking. They will tack on $18/ night for valet parking. But it's still cheaper than anywhere you'll find in walking distance to River St.

We will likely stay they again when we return to Savannah!

21/06/14 | Link | Rating: 5.0
28. RC M.
A little construction? A LITTLE CONSTRUCTION?? How about telling your guests when they're booking that jack hammers will be coming through their ceilings. FYI - the entire 5th and 6th floors are closed due to 'renovations', but the sound can be heard throughout, and into the street. Checked out faster than I checked in, had to scramble for a new spot to stay. Vacation!

04/12/14 | Link | Rating: 2.0
29. Morgan L.
Nice hotel at a great rate in a really convenient location in the historic district. It's not the most modern hotel, but everything is nicely taken care of and fits in well in the historic district.

There's a nice space to pull your car in and unload rather than struggling on the street. And there are a limited number of refrigerators available for rooms, so if you want one call and ask quick!

14/08/14 | Link | Rating: 3.0
30. Ron R.
Wife and I were there for the ladies marathon on Sat 3/28. Stayed 3 days in this beautiful hotel. Upon arrival valet immediately removed our luggage placed our bags on carts, and waited til we checked in. Deion our valet was super courteous, and helpful.   He took our bags upstairs and unloaded our belongings, and hung up our clothes bags. The front desk was just as attentive. The room was clean and nicely appointed. Beds were very comfortable. One small issue was the bed  sheet was rather small for a king size bed. Couldn't tuck in the ends at all, so after a nights sleep we had to retuck the sheets as best we could. First 2 nights were quiet, less the street noise from traffic if you get a room facing busy Bay St. But we still slept quite well. Now comes the 3rd night and low and behold the guest in rm 412 started fighting at 2 am. We finally complained around 3:30 and management quickly sent up security. Was quiet for about 5 min and it started again. This time management sent the police to have them removed from the premises. Finally it's quiet but it's also 5-5:30. Not much sleep. We decided to just get up an check out about 8:30-9. Front deck comp us just $25 for parking, but said we should call the GM later. When we got home I spoke to management and they asked what would make me happy. Of Coarse I said one night deducted from my $700 bill would be nice. Didn't get the ladies name but she said consider it done to the tune of $213. Thought I'd be in for a tough time but she was extremely understanding. Not their fault two guests had no consideration for other guests. Will always stay here whenever we visit Savannah, which is usually once a year. Thanks to the staff again for making our stay one to remember. And by the way great coffee.

30/03/15 | Link | Rating: 4.0
31. Jo El S.
How do I know DoubleTree made a deep impression on me? Because every time I start fantasizing about  vacation my first thought is, "I wonder if they have a  DoubleTree there?"

It's rare on vacation to have SPECIAL MOMENTS occur *IN* the hotel as well as *OUT.* The hotel wasn't just the designated, "This is where we sleep and get dressed" spot, we actually CREATED memories that actually MADE the vacation even better!

We only paid $82 a NIGHT for a DoubleTree Hilton Hotel and we couldn't believe what a STEAL that price was! It was even cheaper than the Holiday Inn Express! It was our mantra for the entire vacation. "Can you believe this is $82 a night?"

PROS:
- The beds felt like marshmallows wrapped in sheets! They were outrageously soft! I was tempted to investigate what kind of mattress they used to buy myself at home!

-  We must have been in Get Smart's "Cone of Silence" because I didn't hear a peep from the street below, the interior hallway, the neighboring guests, or even the staff!

-  One of the highlights of vacation that didn't cost us a dime was using the lemon scented shampoo to use as makeshift bubble bath. We turned off the lights and then just relaxed in each others soapy arms, letting the warm water melt away all the worries and cares. Next time I'll have to splurge on a whirlpool bath AND bring candles from home. That would be even BETTER!

- The decor of the hotel seemed to be inspired by color and grace of the flower Bird of Paradise as well as British occupied Bombay. The entire building had a fresh scent and an airy, bright look!

- We had the hot tub all to ourselves in the morning! BEST. VACATION. EVER!

- The hotel is a stones throw from the River and a five to ten minute walk anywhere in the historic district we wanted to go.

CONS:
- No Bathrobes. (Not a big deal it just would be nice to have one as a cover up going to the pool.)

- The coffee in the room AND downstairs in the lobby was undrinkable. It tasted like burnt water. However, the tea selection was great!

The vacation was a whirlwind of pleasure from treating our taste buds to scrumptious Savannah delights, enjoying the sexy hot tub and the makeshift bubble bath, as well as reading in the park or at The Coffee Fox. It was the best vacation EVER. Thank you DoubleTree for making our vacation so special! We love you and Savannah!

08/01/14 | Link | Rating: 4.0
32. Crescida J.
This hotel is amazing! They booked a very clean and spacious room while we were driving into town. We booked a whirlpool tub, which is a MUST after a long day! The restaurant was the only negative. Room service stops at 9 and took FOREVER. Then, the shrimp scampi linguine came without any noodles! And also without bread, which was on the menu. The pork chop dinner was delicious.
Aside from the restaurant, we would give the hotel staff, room appointment and cleanliness 5 stars. The concierge was also knowledgeable and friendly! Take the trolley tour that hotel recommends! We would definitely stay here again & hope the kitchen staff is better equipped for us next time.

13/03/15 | Link | Rating: 4.0
33. Mark J.
This hotel is located in the beginning of Bay street and is fairly convenient to most places.
The rooms are a very nice size with new bathrooms,  a nice work area/desk and a comfortable bed.
The only drawback for some people is that it has a full shower instead of a tub, works for me but probably not for everybody.

03/05/15 | Link | Rating: 4.0