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Company Info: Rating: 3.13
Address: 20 Johnston St, Savannah, GA, 31405 Hotels in Savannah, GA
1. Morgan C.
This is a nice hotel- your standard Hampton Inn + Suites. I liked the location. It's not too far from Hunter Army Airfield (we needed to be close to that) nor downtown Savannah. It is in a quiet neighborhood, which is perfect to get away from the hubbub. We were just there recently during the Thanksgiving holiday and a bit after that, so the hotel (the lobby area, at least) was already decorated for Christmas. Beautiful! The front desk staff is very nice, willing to help you out. The breakfast staff leaves a little to be desired, but that's ok. Now on to the room. We had the two queen room/suite. It was clean, pretty spacious, and cozy. The view wasn't great nor horrible- the parking garage next door plus trees. The only drawback was that it seemed that the A/C unit would not turn off no matter what- through manipulation of either the unit itself or the thermostat. So it was a bit cold sometimes. Overall, this place has a good vibe and I would stay again.
03/12/13 | Link
| Rating: 4.0
2. M T.
25/12/12 | Link
| Rating: 5.0
3. Mobarak A.
I called before I arrived in savannah (2 hours), they said you can get it when you check in, my daughter sleeps next to my, wow she is a fighter
31/12/13 | Link
| Rating: 2.0
4. Amanda J.
I would give this joint a 3.5 but can't so it gets a 3.
Relatively easy to find. Fitness area had two treadmills and an elliptical. Indoor pool. Nice covered parking basically attached to the building.
The breakfast was lackluster. I wanted bananas for my waffle one day but they were literally all rotten. They looked okay on the outside but I'm guessing they had been slammed around and then kept in the refrigerator. Also, the only water available was in that weird juice machine and it tasted vaguely salty. No bueno.
I also didn't like eating downstairs because well, there were some, umm, more mature clientele who were hard to deal with. Just a lot of off handed talk of different political views that were flip and obnoxious. Has nothing to do with the staff, just made me not want to eat breakfast downstairs.
We used the pool next door at the Hilton Garden Inn because it was outside. Our indoor one smelled very strongly of chlorine.
Room was nice. Bathroom was roomy. Only complaint about it was that the water pressure in the sink was weak at best.
15/09/13 | Link
| Rating: 3.0
5. Paula S.
I reserved 2 rooms about 2 months before my trip. All was confirmed prior to my arrival for the price that was agreed on. Upon arrival, the hotel General Manager and his front desk manager decided to pull the old "bait and switch" on my rooms. They refused to honor my reservations and tried to get us to pay much more for the rooms that I had reserved. While trying to work around this situation, an elderly woman tried to check in and her reservation was "changed" as well. She was forced to pay a much higher rate for the night than was confirmed earlier. In speaking with other hotels in the area, it seems this Hampton is known for doing this to many people. We ended up staying in another Hampton off I-95 and it was great. I would strongly recommend that you not stay at this particular Hampton.
18/10/14 | Link
| Rating: 1.0
6. Francisco M.
Having stayed at many Hampton Inns over the years, we felt confident in booking this one for our stay in Savannah. This hotel is located about 4 miles from the Historic District. It's across the parking lot from their sister property Hilton Garden Inn. We checked in and I was told my upgrade of a King Room with Whirlpool had been approved. When I made it to the room, it was not the Whirlpool room, it was a King suite with a step in shower and no tub. Yes, it was a very spacious room with a king size bed and a sofa bed but I would have preferred my original choice of two Queen size beds. It had a desk, small kitchen with fridge and sink and a flat screen. I was shocked to find no in room safe. I think this is a basic necessity in any hotel, guests want to keep their valuables in an inroom safe. When I asked the front desk, they told me the only safe available was at the front desk which to me is unacceptable. I don't feel that is a secure alternative and honestly I don't want people seeing what I am placing in the safe.
When we inspected the room further, they did not provide any covers or pillows for the sofabed. We were travelling with our son and our grand daughter and they were very aware of it because when I reserved, I clearly stated it was four of us. We called the front desk and they sent someone up to bring us the pillows and cover. After the second night, housekeeping decided to remove the cover for the sofabed so we had to call again and request they send it back. The thermostat in the room needs an upgrade. You cannot choose between hot and cold. If you drop it to 70 degrees, the AC turns on but if you want to raise it to 71, then the heat turns on, just seems like dead technology. Hampton Inns do not offer PPV on their TV's and I just find that very strange and outdated. Rates are not that cheap so it's not a matter of price.
We enjoyed the indoor pool one day out of our 3 night stay because it was the only day it wasn't packed. I also enjoyed the hot tub located next to the pool. The temperature was hotter than what I usually encounter and that was fine by me. One of the positives at this hotel is that parking is free. They offer a 3 story garage next to the hotel and that was very convenient. That was one of the deciding factors for me because I hate paying parking at hotels, I just find it's ridiculous when you're spending so much money on a room. Breakfast was very basic, coffee, juice and boxed corn flakes were the highlights. Overall, I have had better experiences at other Hampton Inns but I would recommend this one if you do not want to stay in the historic district.
11/07/14 | Link
| Rating: 3.0
7. Karen T.
I was disappointed with this particular Hampton Inn. As a frequent traveler and a HHonors gold card holder I've been given much better service and accommodations in most of the hotels. As soon as we signed in we were pressured to upgrade, second night cost more than first, no comfortable TV chair came with the room. So far with this stay I have received no benefit from being a Gold card member.
Wondering if I should ask to see the room before checking in.
14/11/14 | Link
| Rating: 2.0
8. Philip A.
Nice, clean and knowledgeable staff. My son loves the indoor pool. Good water pressure and a comphy bed go a long way.
04/04/13 | Link
| Rating: 5.0