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Holiday Inn Hotel Historic District Mulberry/Savannah in Savannah, GA

Holiday Inn Hotel Historic District Mulberry/Savannah in Savannah, GA

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Company Info:

Rating: 3.25

Address: 601 E Bay St, Savannah, GA, 31401

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    Comments (24):

    1. Catherine P.
    This hotel was really lovely.  It has the "Savannah" style going on, with a central graden with a fountain, and lots of wrought iron.  We stayed here while my honey was in town for a conference.  We had a nice suite with a sitting area & wet bar.  On Friday and Saturday evening, they had a good pianist and singer in the lobby...so you could enjoy the free punch and snacks & listen.  The location is really good as it is not a long walk at all over to River Street with the shops, bars & restaurants.  The only reason I give them 4 stars instead of 5 is that the restaurant was ridiculously slow and the food was sub-par...though maybe we just caught them at an off hour.   I definitely recommend it!

    27/07/06 | Link | Rating: 4.0
    2. Jeffery H.
    It was a flawless stay! Loved the King Suite right off of the courtyard. Room was very nice and very comfortable. Great Location. Parking was very secure and free for Gold and Platinum Members. Close to Paula Deen's among others...

    10/01/11 | Link | Rating: 4.0
    3. Arlynn W.
    Went here for Sunday brunch on a recent weekend getaway - did not stay as a guest. I believe they call the restaurant the "Courtyard Cafe."

    We heard about this Sunday brunch option from a Savannah resident & were, unfortunately, disappointed.

    we walked into the hotel & didn't get much direction on where to go for brunch, and no one was really offering up "welcomes" or directions... Once we learned where to go & what to do, we made our way through the buffet line.

    The majority of the items were pretty expected & bland - a salad bar, grilled fish, beef loin, etc. I did enjoy the fried chicken - one star just for that! The rolls/sides/breakfast items left much to be desired. A few members from my party enjoyed the green & black-eyed peas, but that's about it.

    They had 3-4 deserts available - I tried the Andes chocolate/mint cake which was actually quite nice, another star... but they looked as if they had been delivered from another bakery.

    The service was sad and we needed more attention just to keep our drinks filled and to replace a serving utensil that a child had knocked on the floor.

    All of this came at a price of $23 + tip - a bit much for this experience, but did include our choice of Mimosa or Bloody Mary.

    Definitely would not go back - waste of time when I could be eating somewhere fabulous in Savannah!

    24/07/09 | Link | Rating: 2.0
    4. Angel I.
    Honestly, was looking forward to staying here with all of the hype and the great location, but I was disappointed by quite a few things-- the poor service and I was expecting the room to be nicer and more comfortable. We had poor customer from at least two front desk staff. We won't choose to stay there again.

    11/08/11 | Link | Rating: 2.0
    5. C M.
    Unexpected charm for a Holiday Inn.
    Charming lobby. the building was an old Coca-cola bottling plant, so it  suits the Savannah historic architectural context.
    Walking distance to everything. I had a room facing Bay Street and could see a slice of the river from my window. Comfy bed, nice sized room.
    The pool and jacuzzi were an extra bonus.

    note there is another Holiday Inn in Savannah, also on Bay Street, so be sure you're looking at the Mulberry.

    10/03/10 | Link | Rating: 4.0
    6. Mike L.
    We were on our way to St. Augustine and decided to stop in Savannah for a side trip. We love historic hotels, so this sounded perfect.  The Mulberry is in what used to be the Coca Cola bottling company in the early 1900s.

    The front office staff was friendly and check in was done in under 3 minutes. The bellman, Tony, was great telling us history of the hotel and suggesting some fun places to visit. The concierge was also enthusiastic and gave us some great tips for things to do with the kids.

    The breakfast buffet was OK. Which is what you expect from a buffet. We had dinner one night in the bar. The food was fine, and the service pretty good considering the bartender was also our server, the cook, and the busser!

    The room was huge and comfortable. However, we were on Bay St and there is road noise. Next time we'll ask to be on the back side.  We really enjoyed staying at the Mulberry, and will definitely come back to explore Savannah. We will stay here again!!  For those of you that have never stayed in an historic hotel: give it a try. They are unique and charming, and have allowed us to show the kids how civil staying at a hotel used to be!

    11/11/09 | Link | Rating: 4.0
    7. Juliet R.
    This was a nice hotel but they led us to believe the parking was free, only to give us a bill for $50 upon checkout. This was unprofessional. I could also sometimes smell smoke wafting down the hall from the smoking section.

    I would have given the hotel 4 stars if it wasn't for the parking issue.

    29/11/11 | Link | Rating: 2.0
    8. Steve R.
    We will definitely be staying here on our next visit to Savannah.  our King room had a nice balcony over looking the pool and was very clean.  The Hotel is in perfect walking distance to any of the bars and restaurants in the historic district. The Mulberry gets a 5 in my book also because of a top notch staff.

    03/02/13 | Link | Rating: 5.0
    9. Karen S.
    The hotel is in a great location and the hotel has a nice upscale southern feel. There are plenty of things to do walking distance. It's close to the shops on the bay, and the beds are comfortable. Breakfast wasn't great but the atmosphere made up for it.

    27/05/12 | Link | Rating: 4.0
    10. Diane R.
    The best part was the location - we were able to park the car and walk everywhere the rest of our trip. Nice, historic feel. Rooms could use a little updating, but they were clean and the price was very fair for what we got.

    24/01/12 | Link | Rating: 3.0
    11. Alayne H.
    I've stayed here a couple of times, but purely coincidental.  First time was a business trip and the second time was leisure with a group.  Funny story on the second stay - upon checking in (late afternoon), we went to our room only to open the door and find a couple in bed.  We apologized ("oops, sorry"), shut the door and went back down to the front desk to get an unoccupied room.  

    Anyway, this hotel is okay, rooms could stand to be updated.  The lobby is nice - they have afternoon tea each day and offer finger sandwiches and there is a pianist.  Nice bar and courtyard.  Concierge was helpful.  Good location.  Did eat breakfast there each morning as the buffet was included in our rate.  The food was good but the service, not so much.

    29/01/09 | Link | Rating: 3.0
    12. Charles S.
    Great place for a winter vacation!!!  We went in late December to get away from the DC weather.

    The Mulberry Inn has a great location in the historic district, comfortable rooms, and  excellent service. The rooms were large (we had two for the two adults and two teenagers in our party), have mini-refrigerators and microwaves. With  the Holiday Inn frequent flier card, parking in the garage is free.

    We had a mini-family reunion with a total of six rooms. The large, comfortable lobby was great for the young adults talking into the night and for those of us who are early risers. The afternoon tea -- with lots of  food -- was a bonus. The pool area was terrific for sunning and reading on a sunny December afternoon.

    Kudos to the desk clerks and doormen who were super-helpful.

    I'd definitely stay again at the Mulberry Inn.

    Tips:
    -- The rooms on Bay Street are a bit noisy. Ask for a higher floor or a room away from Bay.
    -- Got an excellent price using the AAA card on the hotel's website.
    -- One hall was being renovated while we were there.  You might want to ask for one of those rooms.

    16/02/09 | Link | Rating: 4.0
    13. Hannah S.
    I love that they've preserved the historic hotel look to this inn. The lobby and the hotel decor has an old time high-society feel to it. However, since it's now technically run by Holiday Inn Express, all the rooms have upgraded to a more modern look, including two types of pillows on each bed, labeled "firm" and "soft" respectively. You decide which one you want to use to sleep on!

    The afternoon tea from 4-6pm is awesome with different types of hot and cold tea. And when you're in the South, you have to drink their sweet tea! There are also free home-made chocolate chip and peanut butter cookies for you to enjoy with the tea.

    I would give it a five-star rating, except their customer service can be very spotty, especially when you're calling to book a reservation in the first place. I've talked to several rude employees. Oh, and for some reason the cleaning crew starts to vacuum outside your room in the hallways around 8am. SERIOUSLY!?!?!?

    21/04/11 | Link | Rating: 4.0
    14. Georgia E.
    Just be forewarned: if you have a billing dispute, this hotel and corporate Holiday Inn will completely ignore you.  No response to many different forms of communication.  I guess they just want you to give up.  I will never stay in an IHG hotel again and will tell my story to all my friends.

    12/07/13 | Link | Rating: 1.0
    15. Sarah M.
    Simple, beautiful, and frustration-free hotel. Sue at the front desk was efficient and made sure we were in a quiet room away from other guests, as well as calling more than once to make sure our questions or requests were resolved.

    Ran into Sam and Jawan (hope that spelling is correct) more than once during our stay and they were always funny and friendly. Great staff.

    Beautiful lobby, clean room, good amenities, and close to all the good stuff without being stuck in the middle of the tourist area. 4 out of 5 for being a great experience, though not over the top amazing.

    Will stay here next time :)

    20/07/13 | Link | Rating: 4.0
    16. Melissa H.
    My husband and I really enjoyed our stay at this historic hotel. It's way nicer than any Holiday Inn I've ever visited.

    I usually have a hard time sleeping in hotels. I never sleep well the first night of vacation because I'm so used to my own bed. I slept like a baby at the Mulberry Inn! The beds were comfy, the pillows were fluffy, and I even liked the linens they used. They don't have thin, wimpy pillows like so many hotels in this price range.

    We were never without fresh towels or toiletries. Maid service was friendly and efficient. The hotel uses Bath & Body Works' "Coconut Lime Verbena", which I found pleasant.

    The hotel provides you with a parking pass to use at the garage across the street, good for the duration of your stay.

    The only disappointment was breakfast. I felt it was overpriced for what we received. Service was just okay. Next time we'll skip it and eat somewhere else. The hotel is located in the heart of Savannah's downtown, so there are plenty of other options within walking distance.

    Lastly, I liked their simple checkout process. They slipped an itemized receipt under the door the night before we were due to check out. All we had to do was call the front desk and tell them we were leaving, then leave the keys inside the room. Awesome.

    05/08/10 | Link | Rating: 4.0
    17. Guerry N.
    The Mulberry Inn is located in the Savannah Historic District. It is located near River Street and is within walking distance to many great Savannah restaurants. Our room was very clean. The staff is also very friendly. We would stay at The Mulberry again.

    07/10/12 | Link | Rating: 4.0
    18. Anna H.
    My boyfriend and I booked a room here for the Fourth of July, and were pretty happy with the experience. The rooms could stand to be redecorated (mid-90s, with heavy fabrics and lots of jewel tones, very old fashioned feeling). Other than that, though, everything was fine. The room was clean, the air conditioning worked fine, the room setup was nice, really nothing to complain about. Also, they let us check in early, we got free parking, the doorman was nice, and the folks at the front desk were very helpful when we had questions. Both of us were especially happy with the hotel's proximity to the waterfront and downtown areas, and it was an easy walk to everywhere we wanted to go. I'd definitely stay there again.

    30/07/13 | Link | Rating: 4.0
    19. Rohan D.
    A classy, historic hotel, quite comfortable in the midst of the ugly drunken madness that was St. Patty's Day in Savannah.  The staff did an excellent job of keeping the vomit, public urination, and hooliganism outside the perimeter.  We loved the bar, the courtyard, and the room was pleasant and comfortable.  The location is excellent for visiting Savannah, you definitely don't need your own car. They lose a star or two because of the way they handled our billing.  We originally had a group rate, we booked way in advance of the weekend, through a travel agent, as we were part of a band in the parade.  Afterwards, our bill got inflated to the regular holiday inflated price, which I found to be somewhat underhanded.  I'm not completely sure that the fault wasn't with the travel agent, I usually never use them, but the hotel should have communicated with us directly before charging more on my credit card.  I think I would stay here again, but I don't think I would ever come back to Savannah over St. Patrick's Day weekend, and I would make the arrangements directly with Holiday Inn or specifically at this hotel.

    29/09/13 | Link | Rating: 3.0
    20. Penny L.
    Dearest Travelers,

    Let me sum up for you this stay in 4 key points:

    1) Check in was supposed to be at 4pm, but our room (including 8 other travlers' rooms) were not ready until 5:15pm and after. Must be a hoax to get you to pay $9 for a drink at their bar while you wait - OH, unless you complain like a couple who did while also waiting, and so the manager comp their drink bill. I should have taken a picture of the lobby with all the couples waiting, lines longer than Disney World. No apologies. No "what can we do to make this right", no accountability. Lesson learned here folks is TO COMPLAIN instead of being a relaxed, understanding customer - because that'll get you nothing.

    2) Dogs barking at all hours of the night because the manager/ employees are fearful of being called "not pet friendly" darest they ask the owners to quiet the howling hounds. I'm very supportive of being a pet friendly hotel, but keep stricter policies about noise, and/or house them at a seperate wing of the hotel.

    3) If they give you room 161 or close to it - BEWARE! East Bay street apparently turns into the six lanes of NASCAR for semi-trucks at 2am and the walls are as thin as Kate Moss. You can also hear the walking-signal in the street, which counts down loudly from 10-1 everytime a pedestrian pushes it.

    4) Parking is NOT free, it's $12/day - and since the employees are too busy scrambling to get your room ready (an hour after checkin), they must forget to tell you that. I understand most hotels in most cities charge, but it would have been nice to be informed, so that way we could have parked a few streets away for free.

    Just some last notes to add salt to the wound - a major chip in the glass of my $9 martini. They were out of Kettle One Vodka at 5pm on New Years Eve-Eve. The shower head will not work for you if you are above 5'2'' tall. And they only provide 3 small, traveling-size, pillows for a King Bed.

    The 1-star I have to give this hotel will go towards the location, but with 100's of hotels and B&B's in historic Savannah, do not waste your time, money, or patience on the Mulberry Inn.

    02/01/13 | Link | Rating: 1.0
    21. Courtney C.
    Usually when I go to hotels, it's so I can party like it's 1999 and I'm just looking for a bed to lay my pretty little head. My stay at the Mulberry wasn't under such conditions this time. It was a last minute trip due to a death in the family. After 20+ hours in the car, we were all exhausted. We found this hotel and figured it was good 'nuff.

    I'd been to Savannah once before and it's just massive. Not massive like NYC massive, but massive as in completely spread apart. You can drive on the interstate for 15 minutes and be in Savannah the whole time. Bizarre. Since I'd been before, I knew that River Street was the trendy, hip location where I wanted to be able to hang out. We found the Mulberry Inn and booked it.

    Maybe I'm just discriminating, but I usually find Holiday Inns to be pretty stiff and without personality. This Holiday Inn was very charismatic and is actually a former Coca Cola plant so it had lots of charm. I loved the little atrium type area in the center, which would make for a totally rockin' Southern wedding. I went there to escape from my family and call home every morning--too bad my family found me every time. Can't fault them for that though.

    The accommodations are what you'd expect. Nothing fancy or exquisite, but it was fine. The hotel bar was pretty sweet and had some interesting mixed drinks but it was always empty so it made it sorta awkward to just sit there drinkin alone. Didn't try any of the food here because we didn't get any breakfast included. Don't know if that was my dad's fault (who booked the room) or if it's not normally included, but I'm a breakfast girl. I at least want the option.

    I'm giving 3 stars cause I'd consider it middle of the road. The location was great as it was super close to River Street, but there wasn't anything spectacular to make me a fan either.

    18/11/12 | Link | Rating: 3.0
    22. Tiffany N.
    You'll think this hotel's name is The Mulberry, but it's really a Holiday Inn. However, when you are driving down Bay Street the owner (green and white stripes) says The Mulberry so look for that if you're looking for this place.

    Nick and I decided not to pre-book any hotels for our road trip so that we weren't tied to getting to any location on any specific day and this almost didn't pan out for us in Savannah. As we cruised into town around 5 PM we went to no less than 5 other hotels that were completely sold out before stumbling on this one. I swear it was the very last hotel in Savannah with rooms judging by the people that rushed in behind us trying to book rooms as well.

    So, that in itself can tell you a little about the hotel. One, it's big with lots and lots of room. Two, it's not as desirable of a place to stay as even the Holiday Inn Express down the street. (We went there first based on Yelp reviews and they were full already.)

    As for my experience there - the positives were that the staff was super, super friendly, the rooms were affordable, the location is pretty nice, and there is a garage right across the street that you have reentry for all day long. And they have preserved a lot of the historical feel of the hotel. But, the hotel room itself was a solid 3 star experience. It felt kind of muggy - the way you'd expect to feel outside in Savannah, but not necessarily inside - and musty for some reason. Not necessarily dirty, just pretty old. If I were in Savannah again (and Sir Nicholas assures me we will be) I'd probably try to book a different hotel to experience another place, but if I ended up at this Holiday Inn again I wouldn't be heartbroken.

    04/08/12 | Link | Rating: 3.0
    23. Angie K.
    I chose this place on sheer convenience: parking garage with free parking (but a glitch I will explain later), good location to highway and tourist sites, and dog friendly rooms. But still 2 stars!

    Check-in was a little miserable. The room was not ready until 5 PM even though check-in time is at 4. We booked on Expedia, which said there was free parking, and the front desk attendant said that was a mistake. We had two cars, and free parking was a reason for choosing this hotel. Anyway, a little bit of arguing got us 1 free parking pass.

    The room itself was dingy. Yes, dingy. Just because a place has history and it's old, doesn't mean it should be dingy. There was a musty smell and overall, I did not get a feeling that my room was clean.

    The only "free" thing this hotel offers Wine and Cheese from Mon-Fri 5-7 PM. The wine and the cheese offering was a bit lame.

    However, the convenience of this hotel earns the two stars in the review. On the weekends, street parking is FREE, and if you read the signs carefully, you can park overnight (they sweep on either Saturday or Sunday mornings).

    19/06/13 | Link | Rating: 2.0
    24. John S.
    This is NOT your typical Holiday Inn.  Stayed here during St. Patricks day celebration.

    This is an older, non-cookie cutter hotel.  Parking is secure and across the street.

    They have a nice interior courtyard.

    Our room was 1st floor with window on Bay street.  The St. Pats parade went right by.  Don't get a room along Bay street if you are a light sleeper.  The walls are a little thin.

    Across the street from the hotel you can get to river street, you can walk to all attractions downtown, too.  

    Location is good.  I felt relaxed during my stay.

    I enjoyed the free buffet, free parking, and free nights.

    19/03/13 | Link | Rating: 4.0