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Inn At Ellis Square in Savannah, GA

Inn At Ellis Square in Savannah, GA

Specialties

Property Location
With a stay at Inn at Ellis Square - A Days Hotel, you'll be centrally located in Savannah, steps from First African Baptist Church and Franklin Square. This hotel is within close proximity of Ships of the Sea Maritime Museum and Ellis Square.

Rooms
Make yourself at home in one of the 195 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including a television in the lobby and tour/ticket assistance.

Dining
Quench your thirst with your favorite drink at a bar/lounge. A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and conference/meeting rooms. Parking (subject to charges) is available onsite.

History

Established in 2005.

Our Savannah hotel in the Historic District is known as the Grand Lady on Bay Street. The historic hotel in the recently renovated Guckenheimer Building (circa 1851) was awarded the Historic Preservation Award in 2006 by the Historic Savannah Foundation.

 

Company Info:

Rating: 3.05

Address: 201 W Bay St, Savannah, GA, 31401
  • Mon: 12:00 am - 11:59 pm
  • Tue: 12:00 am - 11:59 pm
  • Wed: 12:00 am - 11:59 pm
  • Thu: 12:00 am - 11:59 pm
  • Fri: 12:00 am - 11:59 pm
  • Sat: 12:00 am - 11:59 pm
  • Sun: 12:00 am - 11:59 pm

Hotels in Savannah, GA
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Landmarks & Historical Buildings in Savannah, GA

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Map:

Comments (79):

1. J. F.
I booked this hotel based on price, location, and reviews from hotels.com .  I wasn't expecting anything luxurious, so my 3 star rating is pretty much exactly what I expected.  The hotel is really convenient to River Street, and a trolley stop nearby to take you into Historic District.  When we arrived at 3pm, they tried to check us into one of our two booked rooms.  This proved difficult because we had booked online (who doesn't book online these days?!), and they were waiting "for someone to fax over the paperwork."  What that means, I don't know, but it meant that we had to wait a while for our room.  They don't guarantee rooms until 4pm, which is fine, but they couldn't even offer us a place to store luggage in the meantime.  So we stood in the lobby waiting.  

Finally get checked into 1 room, and we head upstairs.  The rooms are spacious -- we had a room with 2 doubles.  Flat screen TV's, and a nice view outside were definitely the perks.  Bathroom is small and rooms are slightly outdated.  Beds are pretty comfortable though.  They advertise wireless internet, which is sketchy, at best.  It didn't work, so we had to call the front desk.  They sent someone upstairs who could only get the landline working.  Luckily we had a cord with us, in addition to the wireless card.  After a few hours, that stopped working.  And the internet in the 2nd room never did work.  

Overall, the hotel is fine.  Nothing to write home about, but clean and friendly and a free breakfast.  It's very child friendly (lots of girl scouts and sports teams were staying there) and the front desk staff is very accommodating.  For the budget traveler, this will do just fine.

27/04/09 | Link | Rating: 3.0
2. Kyle H.
Although a pool was listed as one of the amenities, it was closed for the season - despite the fact that it was late March in Savannah, GA and averaged in the mid-to-high 70s every day.  That was VERY disappointing, we had been looking forward to having a pool to swim in on our spring break.  Rooms were comfortable but much smaller than expected.  Television was flat screen with one or two movie channels but had pretty poor reception - most channels were at least watchable, but some were too fuzzy and some had no sound!  Rainfall shower head was nice, as was water pressure.  Front desk staff was pretty surly and were unable to provide common necessities like ibuprofen (not even individual packets for sale) or lighters/matches (in a city that JUST went all indoor non-smoking this year!) and not at all apologetic about it.  Star rating should definitely be taken down by one - which is not necessarily bad, but it is marketed as a pretty classy hotel, and it is really a pretty average one.

13/04/11 | Link | Rating: 2.0
3. Cortney W.
If you ever visit Savannah, GA you must stay at this hotel! My boyfriend and I took a weekend trip to Savannah over the summer and we were blown away by their customer service. From the moment we walked in the door we felt very welcomed. Everyone was very friendly and personable. Our room was very lovely as well and had a nice view of the river. We went out to explore the city and ate dinner at an Italian restaurant down the street from out hotel (Another thing we liked was that we could walk anywhere and leave our car parked in their parking garage). We had left overs, but realized that we didn't have a refrigerator in our room. We asked them what we should do when we got back and they offered to let us keep it in their break room refrigerator. Also, the next day when we wanted to eat our left overs, they even let us use the microwave in the breakfast room to heat it up and gave us some plastic utensils to eat with. Janine (I think that was her name) helped us with all of this and she was very friendly and helpful. They really went above and beyond to make our experience great. Also, another plus was that the price couldn't be beat. We're college students so we couldn't spend too much, and this place was so affordable we were able to stay two nights. The breakfast they offer is great. Lots of options. The next time we come back to Savannah we will definitely be staying here again!

17/09/12 | Link | Rating: 5.0
4. Mike F.
My first time staying here this past St Patrick's Day week. It certainly fit our needs as a large group with a bagpipe band marching in the parade & other events.

You can tell the building is pretty old but everything was clean and the lobby, elevators etc were up to date. The convenience of the hotel cannot be beat for the price. A block from City Market & 2 blocks from River St. ( across the street from 5 Guys Burgers!!)

The rooms are not spacious, so if you get claustrophobic, consider getting a suite.

24/03/10 | Link | Rating: 3.0
5. Rachael W.
If you just need a place to stay that's walking distance to everything this is the place. However, if you want to be treated like a guest and have a clean room this is not the place. We have a 10 month old son and I was uncomfortable with him crawling around on the floor in our room. Especially after I saw the tops of his feet were black. Also the front desk had no idea what they were doing. And they were very rude.

27/07/10 | Link | Rating: 2.0
6. John O.
It looked great on the AMEX website but that was misleading.  This is basically a very big economy hotel with a nice hotels lobby.  The first room smelled like mold and the a/c sounded like a freight train.  They moved us to a room which didn't smell as bad and the a/c worked properly.

07/10/10 | Link | Rating: 1.0
7. James H.
Another awesome Savannah square!! I love this city.

03/08/10 | Link | Rating: 5.0
8. Sarah L.
Our air conditioner was broken for the entire trip (ac is pretty necessary in savannah to combat stickiness and hotness), and the bartender in the tiny hotel bar abandoned his bartending duties to come over and hit on me while I was waiting for my friend in the lounge.  Oh, and on the last day of the trip we asked the concierge to hold our luggage between checkout and when we needed to leave for the airport.  He directed us to a huge room with open doors and told us that the doors would be locked when the checkout rush was over.  Guess what doors were unlocked when we came back to get the luggage in the afternoon?

Plus sides I suppose are Cheapness, Cleanness, and Location (although Ellis Square itself is under construction right now and is just a big, noisy hole in the ground.)

26/10/07 | Link | Rating: 2.0
9. Haidee G.
The area is excellent, the hotel simple, front desk is nice enough. But we had our toilet clogged before we even used it and it flooded the room leaving it with a disgusting pee/mold smell. Ugh, gross. If I go back to Savannah I  wouldn't stay at Ellis.

26/04/11 | Link | Rating: 2.0
10. Janet G.
(The following is what i submitted to hotels.com when they asked me to review my trip....)

Weary from hours of traffic and wanting to pamper ourselves with a nice, historic hotel in downtown Savannah, my boyfriend and I splurged on the Inn at Ellis Square.  Neither of us has much money, so the $125 plus taxes was not exactly a pittance for us.  We didn't expect luxury, mind you, but we did expect good service.  

We got to the hotel only minutes after booking online.  The staff hadn't received our hotels.com booking number yet and didn't seem to know what to do without it.  After the initial confusion cleared up, we were told of a $9 parking fee we had known nothing about--this was not good news for us.  Alas.  We forged on!  The room was just the right size for us, but they spared nothing in the way of extra amenities.  One bar of soap to take from the sink area into the shower?  Seems they could have two--one for the sink, one for the shower.  No biggie, though.

The fancy TV on the wall was exciting for a gal that doesn't have cable.  We turned it having gone out to a nice dinner and, to our disappointment, half the channels had an extremely fuzzy picture and two channels had absolutely no sound.  When I mentioned this to the concierge, she merely said, "Do you know what channels weren't working?"  "No, I don't remember, but my boyfriend might."  "That's okay--we just got these new TVs and they've been having trouble."  No apology for the fact that only a handful of the channels worked after the hotel boasted of fancy new TVs with HBO and other premium services.  Frustrating.

The morning we left, we looked forward to our complimentary breakfast.  The spread was pretty extensive--juices, cereals, biscuits, danish, etc.  I poured myself a much-desired cup of coffee and then added the necessary half-n-half.  How disgusting to see that the half-n-half was curdled and yellowed!  I lost my coffee appetite then and there.  Upon checkout, I mentioned the curdled dairy product to the woman on duty and she once again was not apologetic.  (I wasn't looking for an apology, mind you--I just didn't want to make a fuss about it in front of other guests and also wanted the staff to get rid of the rest of the supply!)  It just struck me as odd that she wouldn't say sorry to a guest after that experience.  Hmm...

Overall, the facility was pretty, it was nice to have downtown parking, and the hotel's within walking distance of some very picturesque Savannah sites.  I wish we'd had more time there.  I would not pay that much again for this hotel, though.  I think that for all its prettiness and location, they should up the ante by getting better supplies (nicer, softer towels and more soap, anyone?) and perhaps upping the customer service a bit.

28/11/07 | Link | Rating: 3.0
11. Dawn A.
I had an excellent experience at this hotel. I got my room through Hotwire.com ($79. a night)  and I feel that I got a great value considering the location and the quality of the room.  I found the hotel to be situated in a great location, close to all the historical spots and restaurants. It was nicely furnished, clean and modern. My one and only complaint was that the picture on the flat screen TV was not very good. However, I was not in Savannah to watch much TV. The bed furnishings were very nice, the pillows were incredibly comfortable.  There was everything I would expect in a decent hotel including a hair dryer, coffee maker, iron and ironing board. There was wifi, too.  There was even a free breakfast. It wasn't  fabulous, but it was fine, for free. There were boxes of cereal, biscuits, scrambled eggs, fruit, juice, donuts and muffins and waffles. I would stay in this hotel again in heartbeat.

22/09/10 | Link | Rating: 4.0
12. Audra S.
Beautiful place and convenient to the downtown area.  Stay in a suite and sleep through the free breakfast.  The yelp reviews of the Inn at Ellis Square made me nervous, but it was late at night when we rolled into Savannah and we made the reservation through hotels.com and got a $30 discount on a suite.  I think that might be what made our experience there better than the other good citizens who have reviewed it here.  The front desk staff seemed uninterested and annoyed, but there was a sweet lady wearing a "greeter" tag that followed us in and saved the day.  She was kind and informative and helped me procure a bucket of ice (there was no machine on our floor).  She went above and beyond the call of duty.  The room itself was great.  It had really high ceilings, a beautiful king sized bed, refrigerator, sink, flat screen TV, hair dryer, etc.  All of the amenities were impressive and delightful.  We had a view of the river and the bridge.  The complimentary breakfast was sufficient at best.  How much can you really complain about a free breakfast?  It was a plethora of store bought baked goods: Sweet 16 powdered doughnuts, Little Debbie cinnamon pinwheels, etc.  The fruit was obviously canned fruit cocktail, but they did have good orange juice on tap.  I ended up having Raisin Bran® and being just fine with that.  

My only regret is not having more time there.

19/04/11 | Link | Rating: 4.0
13. Monika S.
My husband were on a road trip through the south and we got the recommendation to stay here from a co-worker.  I wish I would have read a few reviews before just booking it.  We checked in on the 4th of July, we stayed 2 nights up on the 7th floor overlooking the river.  The location is prime.  That's basically it.  It isn't an awful place, but it's no, omg this place rocks.  The bed was rock solid and the room smelled like Clorox was manufactured right there in the room.  It was very very strong.  The outlets would shock you if you tried to touch them and would short anything you would plug in.  The rooms are very dated and the bathroom was meant to occupy a very small person.  I am an average sided girl and it was pretty darn cramped in there.  The bed ended up being nice enough to get a good nights sleep.   The TV offers like 10 channels.  

The front desk really could care less about anything let alone doing their job.  They have an "oh well" or "can you please go away you are bothering me attitude."    The lady that puts together options for tours to to tell you what to check out was really nice and informative.   Breakfast is included and is continental....go eat elsewhere.  The selection is slim and stale.  If you want mini bagels and mini cinnamon rolls then by all means, enjoy.

The parking was $10 a day, which is just absurd for a hotel, but we saw that trend at other locations bc it is in the city and space is limited.  The spaces are pretty cramped and filled most of the time and people park on the ramps.  

The hotel is prime location for being in the historic square, near city markets, restaurants, the river walk, and a stop on one of the tours.  Decent hotel, but not worth the price.

11/07/11 | Link | Rating: 3.0
14. Bria D.
The Inn at Ellis has gone through a major facelift since I stayed there 8 years back.  It was just cheap enough that we decided to book a night here rather than stay at the River Street Inn, which is our customary source of Historic District Lodging.

The room:  charming decor, relatively clean, and with an unacceptably loud air conditioner.  However, it smelled like mildew.  Very, very much like mildew.

The view:  whoa, there was one.  It wasn't fancy or anything:  just a slice of the park and an angled view of the river, but was more than I was expecting for the price.

The continental breakfast:  dismal and depressing.  So processed that it hurt.  I wasn't expecting much, but there wasn't anything that I'd eat.

The noise level:  not bad, but it would have been better if they hadn't shoehorned in a vending machine right beside our door.  I had visions of listening to bottles thunk all night.

Final verdict:  not the most horrible time or value, but I'll go back to booking at the River Street Inn next time.

25/05/09 | Link | Rating: 2.0
15. Stephen K.
This feels like the lively center of a very charming city. The fountains alone are good for a few memories (and a big dry cleaning bill...) but the square carries an energy characteristic of Savannah. It is busy all day and late into the night, with music flowing in from bands on the corners. Mix in some steamy humidity and I feel like I am in a Mark Twain novel.

30/05/11 | Link | Rating: 4.0
16. Tasha S.
I was looking for a cheapish room with a great location, and that's mostly what I got with the Inn at Ellis Square.

The good: I got a decent deal on hotels.com (decent for Savannah on the weekend, that is). The room was clean, and the location is fantastic. Free parking with a good number of available spaces is a plus.

The bad: The room is small, with a tiny bathroom and a very small external vanity.  I had a double room, but I have no idea how you'd fit four people in there.  The closet, of all things, was actually a decent size. The A/C smelled musty.

My room was on the fifth floor, so I didn't hear people coming in from the bars. We were near the ice machine, though, and I didn't hear a thing. Overall, it's a "meh" room and hotel, but the other benefits outweighed that by far. I'd stay here again.

06/12/11 | Link | Rating: 3.0
17. Liz S.
We stayed one night.  Room was a little small, but it was clean.  The price was right. We just walked right on in on a Saturday night and got a room for $89.They lady that checked us in was really busy, but she still found the time to be nice.   Easy to walk from here to Savannah Smiles.  The location was really good.  Continental breakfast was included in the price of the room. Parking is $10 a day, but that was fine and dandy with us.

29/08/11 | Link | Rating: 4.0
18. Shelby L.
The location is superb! Right in the heart of everything. We stayed in a suite and the rooms were nice and roomy. We passes by the breakfast and it looked tasty and there were a variety of items, but even in December, it was crowded. The staff were friendly. They offer parking for $11 per day. The location is prime to park your car and walk around the city.

15/12/12 | Link | Rating: 4.0
19. jaimie k.
It wasn't bad. The only bad was 1) the hallway smelled like garbage daily, 2) the keycards kept not working, meaning my roomie and I had to go to the front desk and change them every day and 3) the fitness center blows.

But the rooms are quite comfy with pillow being very, very plentiful. If you like the big, lush bathrooms, though, this place is not for you. At the end of the day, it's a place to sleep, and it does that well enough for being so el cheapo. But the Mansion of Forsyth it's not.

29/05/09 | Link | Rating: 2.0
20. Kim T.
WORST hotel experience I have every had. I travel alot for work and came to Savannah for a wedding and relaxing weekend. The hotel looks pleasant from the outside, but the rooms are small and bland. For the price, you can do so much better.
My family booked rooms at this hotel over a year ago, and arrived to a group of employees that didn't know what they were doing. After one night here, the told us we were in the wrong room and needed to change rooms. My brother in law went to check in, were given keys to find out it was someone elses room. When changing rooms, none of our keys worked.
Another family member had mold in their room and had to move. After moving to a new room, they had issues as well and decided to move to a different hotel.
All in all, a BAD experience and not a nice  hotel.
Much better and nicer hotels to choose from.

19/04/10 | Link | Rating: 1.0
21. Bryan O.
The hotel is older and has had slight renovations, but it still shows as old.  It's not worn out, but just a bit dated.  That said, the customer service was 5 star.  They  were friendly & attentive and did everything they could to help any need we had.  The place was packed for the weekend as well.  

We booked a King Suite and it was great for us, the travelers with 2 kids, so the large room with a separate room was key.  We did pay $140/night for that right, but it was in line with other hotels that weren't offering suites.  We did have to pay $9/day for their parking garage, but that was the norm everywhere, and their garage was on premise, so it was convenient.  

At the West end of Bay street, so it is a bit of a walk to the center of Bay & River Streets, but it's a great location.  For those that have been to Savannah & stayed in the historic sector, it's all just a short walk away.  Plenty of good bars & restaurants right next to the hotel, so the location was really good to us.

09/02/09 | Link | Rating: 4.0
22. Charmaine R.
The front desk was friendly and helpful with our questions. They always said hello and smiled and seemed genuine.

The guest room was absolutely beautiful and was better than expected. I slept very well in this room. It was beautifully designed, comfortable, nice flat screen TV. I wish I could have stayed longer in Savannah just to relax there. Even the fragrance of the room was a nice citrus, fruit scent which was pleasent. The bathroom is small but I expected it since this IS a historic building so you can't expect a spraling suburbian holiday inn.

The hallways are dim and for good reason since the rugs are DIRRRRRRRTY.

DON'T get a drink at the bar on the first floor. The bartender filled my glass with a LOT of ice and literally  a 1 second of pouring of alcohol which cost me $7.

Overall, my stay was enjoyable and I would stay here again - but get my drink on river street!

14/07/09 | Link | Rating: 4.0
23. Micah L.
Great location for my first visit to Savannah.  

Small room (for four people), but very European feeling - which I liked.  We spent very little time in our rooms, only one night.

I'd stay there again, but next time I go back, I'd like to stay in a more quiet part of the city, hopefully in a bigger room.

bar was only open till ten, but then, there are 20 bars a few blocks away.

24/07/11 | Link | Rating: 4.0
24. Erin D.
I came to Savannah for the weekend and booked this hotel from a website which advertised it as 4 stars. Upon arriving, I was very impressed with the location, which is right in the heart of Savannah. Location is about the only thing that this hotel has going for it.

When we arrived, we were given a swipe key to get into a parking garage and park. After several (and by several I mean about 7) attempts at swiping the key, we were still unable to get in. Meanwhile, a line of cars had formed behind us, blocking us in. We managed to back up so that another car could try (thinking perhaps it was just our key), and, sure enough, they couldn't get in either. Finally, after what seemed like an hour, an attendant came and let the line of cars in. This should have been our first indication that we should look somewhere else.

We went to the front desk, and were greeted by a less than friendly attendant, who gave us the key to our room. We walked through the lobby (which, because of renovations, had duct tape piecing together the floors-- not a good look, and, again, another indicator that we should look elsewhere), and took the elevator up to our room. Upon opening the door, we were shocked to discover that someone was clearly already occupying the room- as evidenced by a hairbrush on the counter, clothing on the floor, and unmade beds. We immediately closed the door, thankful that we had not walked in on anyone!

When we went down to complain, there was a couple informing the front desk that their room was not clean. At this point, again, we should have known to look elsewhere, but on a Friday night in Savannah, our choices were slim. We explained to the front desk what we observed in our room, and, very unapologetically, they said "Oh. We will give you a new room" (Really?? I should hope so!). They did, and it was pretty clean, with the exception of the electrical outlets which were hanging out of the wall and the shower which leaked all over the floor.

Needless to say, we will NOT be returning to The Inn at Ellis Square. In fact, we spent the majority of our time at the hotel across the street, AVIA, which has a great restaurant and bar area where we could watch (in envy) the guests who had been wise enough to choose that hotel and not ours. (Unfortunately, they were booked, otherwise we would have immediately checked in there instead).

12/08/10 | Link | Rating: 1.0
25. Cougill F.
Absolutely loved this place, would recommend for staying, and will stay again with the kids. Close to the Market, and had a trolley stop right outside. Didn't utilize the pool, but it looked real inviting with all the other people using it.

Not sure about the others, but our customer service experience was good. Never rude, short, or unwilling to assist.

Parking is tight, but able to fit the truck for it to stay the entire stay.

28/07/11 | Link | Rating: 5.0
26. Mark M.
In one word:  Dismal.

The lobby is the nicest thing about this hotel.  The rooms themselves though...peeling paint, musty odors, malfunctioning air conditioners, worn out rugs, old and uncomfortable mattresses, uncomfortable sheets, unsupportive pillows, dingy bathrooms.

This place has two things going in its favor:  convenient location and being (relatively) cheap.  If you're looking to stay in Savannah on a budget, this place works.  But don't expect anything nice.  Heck, don't even expect anything adequate.  It's quite literally shelter for an evening...period.

16/12/10 | Link | Rating: 1.0
27. Katie K.
Ehh, the only good thing about this place was that the location is adjacent to River Street. This meant that it was absolutely appropriate for me to go out to a bar and stumble back at an odd hour without losing my way.

But three stars? Yeah... Price was $370 for 2 nights on the weekend before St. Patrick's day, which was a little steep, considering:

Parking: $10 to park in the hotel lot?? Not free? If you don't mind walking, there is a large parking garage about 5 blocks away that is free starting from about 10pm. Also, your one room will grant you only 1 parking pass.

Breakfast: I love a free breakfast, but they probably have the worst continental breakfast in the history of continental breakfasts. The menu is identical everyday, and you get your pick between: biscuits, gravy, cereal, boiled eggs (if you can find them!), waffle, cheap donuts, and cheap bagels. A tad bit boring.

Rooms: Very small... the beds pretty much take up the entire space, and you aren't left with a whole lot of empty carpet space, which made the room feel pretty cramped. Also, the hairdryer was not working, and the bathroom in general felt very cheap and old. The bed/pillows were fine, but wasn't anything special.

They have a really classy looking lobby, but the fun ends there. Probably wouldn't come and stay here again, not unless it was much cheaper.

16/03/11 | Link | Rating: 3.0
28. Joshua D.
We booked this because it was cheap and ideally located in the historic district. When we first arrived, the whole hotel smelled like mold, our refrigerator leaked everywhere, and the hotel was very, very loud - you can hear everything! The continental breakfast was impressive because they had four types of juice, cereal, waffle maker, pastries, and a hot selection like biscuits and gravy or eggs and sausage that changed every morning. We loved the view and parking is very convenient.  The worst part was they mistakenly charged over $175 to our debit card, and they couldn't take it off.

22/01/13 | Link | Rating: 1.0
29. Shawn S.
We thoroughly enjoyed our stay here. We got our military discount and were very pleased with the very friendly staff. Our room was clean and very nice. We were on the 7th floor and were eye level to the cargo ships  passing on the river. I recommend this hotel also for the perfect location to the attractions.

18/02/13 | Link | Rating: 5.0
30. Kristan H.
The first floor was clean and attractively decorated. We stayed on the second floor, and while the hallways showed some wear, out room was fine -- just what you'd expect from any Days Inn / Holiday Inn / etc. type place. The location was SUPER convenient, situated right on the corner City Market and just a block away from River St. and Broughton St.

I found the service to be very good, although perhaps not outgoing. They didn't make a special effort to greet us or whatever, but when we ended up bringing leftovers, they let us store them in their refrigerator and then also heat them up the next day in their microwave.

The only two minor issues I had were that (1) our bed sagged in the middle, which wasn't a problem but was a little weird, and (2) we had to deal with quite a bit of noise on Sat (but not Fri, strangely enough) both from outside and from the hallway.

Still, overall I thought it was a good hotel and I'd stay there again without hesitation (assuming it was the best price).

20/12/09 | Link | Rating: 3.0
31. Paige M.
Located next to City Market, Ellis Square is one of Savannah's many spacious parks. This one, however, is mainly concrete rather than green space. The center boasts a spray fountain with water jetting up from the ground. At night, the water is illuminated in rainbow colors. Be sure to look for the man reading the newspaper near the market; makes for a great photo op!

Viewing Time: 10 minutes

12/11/11 | Link | Rating: 4.0
32. Clay K.
Ask for a room in the new section, or prepare for a Lilliputian adventure.  

Too cheap for that?  No problem, so am I.  Here's the deal:  if you paid more than about $100 for a weekend night for this joint, I sincerely hope you're splitting the bill with a few of your dearest friends.  

Location is ALL you're paying for in this hotel.  It's noisy, the rooms are crowded, the air conditioners frequently don't perform up to par, and the bathrooms are crazy small.  Often, hotel staff is generally apathetic towards your concerns and complaints.  

If you're smart enough to request, rich enough to pay, or savvy enough to negotiate your way into the "New Section" (suites) of the hotel, then the noise, crowding, and climate issues disappear.

Just about the only reason I stay at this Days Inn as much as I do is because hotel prices are cheaper than a D.U.I.  

If you take it for what it's worth, ie, a place to sleep after you're done drinking your way up and down River Street, then you're in the Days for the right reason.  If you're here for a real vacation....stay at the Marriott Riverfront; sometimes, the prices are nearly the same.

You will want to compare prices on this hotel DIRECT with their web site before you purchase anything, sometimes you can get AMAZING deals that way.

07/12/11 | Link | Rating: 3.0
33. JoAnn S.
I would give it a 0 if possible. No matter how great the groupon is don't go! I stayed in a suite which would have been nice if you weren't able to hear all the traffic from the front window and all the slamming of doors and staff yelling up and down the halls at all times of the day. We had been given one oz of shampoo, conditioner, hand lotion for 3 people, that includes soap. When I asked for more I was give all but the soap....cheap. The WIFI didn't work for 2 of the days while we were there. The $13 charge to park your car was ridiculous. No restaurant although there are plenty in the area. The bar is only open for a short period during the evening. The staff was young and lacked the basic skills of courtesy. When asked where the newspapers were I was told, "over there somewhere". Breakfast was a nightmare. Large room, but triple the amount of people who could get into it. I would not stay here again even it was free. The noise alone is ridiculous.

20/01/14 | Link | Rating: 1.0
34. Jim M.
After I booked the room via Hotwire, i called the hotel directly to inquire about an early check-in. I was told that anytime after 12, there should be a room ready for me to check in to. The quote was "I don't see any reason we couldn't get you in"

However, when I arrived at 1 pm, I was told I could not check in until between 2 - 3pm. When i arrived at 3:05 pm, I was told to wait until 4.   Not off to good start here. After speaking with the General Manager Anthony, I was able to check-in and he upgraded me to a suite.

BTW, there is a $10.00 fee for parking. Nice.

This was good, however, the suite I was in did not have working internet service. The wireless routers worked but none of the 4 I could connect to had an internet connection. This remained the case during my stay. Staff could not tell me what steps were being taken to repair the problem or if it was even being addressed at all. For this the hotel did say it was crediting my parking fee. This was also proper, but in 2011 internet service is a utility and expected the same as electricity and hot water are a given. Particularly since this is an up-market property.

My room was also in need of repair. Towel rods falling out of the wall. Toilet paper holders, likewise. Furniture dinged and dented. The office chair shock did not extend, broken switches on the lamps, etc. Seems to me this hotel does not have an effective upkeep program.

Breakfast was mediocre. The room too small to accommodate the number of guests, the food was average and overall the service was understaffed.

There were two large groups there during my stay. These groups are booked well in advance, so there is no excuse for under-staffing.

All in all, I would recommend booking a different property. There are several upscale, name brand hotels in the immediate vicinity. I would go with one of those instead.

Since I booked this hotel via Hotwire, it was a crapshoot that I ended up here. But, it was listed as 3 out of 4 stars there and with an 80% recommended rating, I went with it. Usually, that high of a recommendation works out well. Unfortunately, this time it was a disappointment. At open-market prices I would have been rather cross with my experience there.

14/10/11 | Link | Rating: 2.0
35. David M.
Let me just Ac-Cent-Tchu-Ate the (one) positive: it's a great location.

01/12/12 | Link | Rating: 1.0
36. Forest R.
Pretty costly option for Valentine's weekend as the rates doubled. Location is perfect of course. The room was clean and comfortable. We did not have issues with service as mentioned in other posts by guests.

15/02/14 | Link | Rating: 4.0
37. Kristi P.
I booked this room for the Rock 'n Roll Savannah marathon and could not have been more pleased with the location, which was literally two blocks away from the starting line. Upon arriving at the hotel, we were greeted by very friendly desk staff, who provided excellent customer service and were very efficient in checking the swarms of guests (who were also there for the marathon) into their rooms.

My dissatisfaction occurred the second day of our trip, when discovering our shower did not have hot water. I phoned the front desk, informing them of the matter and they sent their "engineering" staff up to our room, while we stepped out for a bit. When I returned, I asked the front desk if the matter had been addressed, to which they replied yes. Once back in the room, I again attempted to take a shower, only to find that the water was still cold. I called the front desk for the second time to make a complaint and they sent engineering up (again), although this time I was present in the room. A few moments later, one of the men stepped out from the bathroom and said that there was indeed hot water and that I just needed to let the water run so the pipes could warm up. I turned the shower on myself, the water was still cold, and I further explained that the issue was not about letting the water run long enough before warming up, as two other people in my party had taken cold showers that day because the hot water never came through. The "engineering" staff then said, "I don't know what to tell you, the water is 140 degrees." I detested this claim, by putting my hand under the water and exclaimed that if the water was 140 degrees, my hand would have severe scalding injuries. I asked to see the temperature reading and he began back peddling and stuttering as he changed his story to say that what he meant to say was that the boiler temperature reading was 140 degrees. Also during this time, the man became agitated and aggressive both in his tone of voice and his body language and stance. I felt he was trying to bully me into backing down. I pointed out to him that he had just been caught in his own lie and told him to fix the issue immediately or else relocate us to another room.

Once they both left, I called the front desk and explained what had just happened. I asked to speak to a manager and they forwarded me onto his voicemail. Again I called the front desk and told them to either relocate me to another room or else give me a refund. They ended up relocating me, but also noteworthy was that they had me go to the front desk to pick up my keys and never sent the bell staff up to help with the transfer of suitcases and personal belongings. There were five different opportunities to provide honest, quality customer service--my initial request to address the problem, my second request to address the same problem that hadn't been addressed the first time, my third request to speak to the manager, and the inconvenience of transferring rooms and not offering to deliver my new keys or provide bell staff services--but failed to do so at every opportunity they had to make it right. This exemplified a customer service nightmare.

12/11/13 | Link | Rating: 1.0
38. Rob R.
The Good:
Exterior upkeep. Friendly staff. Close to dining and entertainment. Nice common areas.  

The Bad:
Uncomfortable beds. Dirty bathroom. Loud A/C. No noise proofing in walls or ceiling or floor. Incredibly loud noise from the street...I felt like I was trying to sleep on a bus bench. You can clearly hear conversations of passers by on the sidewalk from the third floor

11/02/13 | Link | Rating: 1.0
39. Erik T.
Well charming and historic with badly done updates. Rooms were not very clean an the service was not the best. A location for walking everywhere in the historic district. They have a little 10 top bar that has the funniest and most interesting bartender ever. Her name is Jenn. Overall if you want a great location and your looking for the seconds of a holiday inn express added to an old hotel it's not bad.

12/03/14 | Link | Rating: 3.0
40. Kari H.
I love taking my son to Ellis square. It's a great place for the kids to run around and blow off some steam. There is a splash area and also a life sized chess set. At night the fountain lights up with multicolored lights in the water. It turns off at 9pm.

04/06/12 | Link | Rating: 5.0
41. Bridget G.
The location of this hotel is perfect. The City Market is directly behind you and River St is directly across. Now, aside from the location this place is just your typical hotel.  The staff was very pleasant, but the cleanliness of the room was not up to par.
Upon entering our room there was blood between the bathroom door and the wall. I looked into the bathroom and there were 4 spots of blood on the wall. And then there was a stream of blood dried up down the front of the toilet running all the way to the ground. So disgusting!
The beds were comfy, and the room was updated enough to keep me happy.  Don't even try watching TV though....the picture is so grainy it's hard to watch.

29/05/12 | Link | Rating: 3.0
42. Chris N.
This is a nice park to stop that, if it's a hot day and you happen to bring along some swim trunks for you little ones. My son decided to enjoy the water even though he didn't have any swim trunks on. You just have to deal with the wet shorts and wet T-shirt for little while, luckily the sun dried them up quickly when it's a hot day.

13/08/13 | Link | Rating: 5.0
43. Christina S.
My favorite square in Savannah.  Right near the market, the Andaz, Goose Feathers...and the tourist center. Cute fountains the kids can run thru.

23/09/12 | Link | Rating: 5.0
44. Julie L.
The hotel itself is nothing really special, but it was clean, and the rooms were perfectly decent, even if they are starting to look a little dated.  Wifi worked well.  The location is great, within walking distance of many popular restaurants and shopping areas, and I had a nice view of Hutchinson Island from my room.  Staff was very nice.

Parking is awful.  The parking deck has a horrible design that requires you to make a three point turn if you get to the end of one level and don't find a parking spot.  Most narrow parking spaces I have ever seen, and not enough of them to accommodate the hotel guests on a heavily booked weekend.  Normally I wouldn't pay as much as I did for a hotel of this level, but on a popular weekend in Savannah, I felt like I got a decent deal compared to what other hotels were going for.

05/11/12 | Link | Rating: 3.0
45. Atrox S.
Decent hotel, rooms slightly run down in some areas (bathrooms), very loud traffic noise from cars and trucks on Bay Street, but great location for Riverstreet, City Market, squares.

21/03/14 | Link | Rating: 3.0
46. Carson M.
While it's price was very reasonable for the area, there are some improvements that should be made to the guest experience, even for a mid level hotel. The reservation I made online had automatically selected my wife and I for two double beds, without notifying us, and they were unable to get us a different room on check in. The room had comfortable beds and bedding, as well as a great TV and basic cable plus HBO. The hotel cleaning staff was very friendly and helpful, they made some great recommendations for restaurants in the area. My complaints lie with the bathroom. Our toilet filled continuously and had to be manually opened and reset after each flush, and the shower fluctuated wildly in temperature from boiling hot to freezing cold, without any input. Parking was not a major issue, we just left our car in the garage for the duration of our stay, Savannah is very walkable. All in all, it could have been a lot worse, but I would not stay here again.

17/04/14 | Link | Rating: 2.0
47. Rich H.
Great location, excellent price, state of the art TV and a good breakfast offering. The downside was a small bathroom, few outlets for recharging, no refrigerator, old. I would recommend for someone looking for a bargain.

15/05/14 | Link | Rating: 3.0
48. Alex C.
This is a great place to people watch! We had pizza at Vinny's Van Go Go's, and then took our drinks on a nice walk around the shops. We were able to see lots of cool shops, and sit on a bench and people watch. Nothing better than good food and cool sights

02/11/13 | Link | Rating: 3.0
49. Becca R.
We picked this hotel because for the price we got a fantastic location downtown and complimentary breakfast for a very affordable price. I see that people are scoffing at the parking garage. The parking is $11 a day, but think about it, depending on the size of your family if you stay in one of the other hotels you'd spend at least that if not more on breakfast each day, so it evens out. It's not unusual to have to pay for parking when staying in a city.

We didn't stay in the new section, but the room seemed renovated. New fixtures, flat screen TVs, new/clean looking linens (not the scary floral prints or itchy blankets). My only complaint was the shower. It could have just been that the shower head in our unit needed some adjustment, but it was a small, weak stream of water. I'd definitely recommend it if you are on a budget.

22/04/12 | Link | Rating: 4.0
50. Gracie T.
Def will not go back. Gross hotel. Maid service did not come everyday like their suppose to. Had to get new keys for the room 6 times because they were not staying programmed. Window air unit sucked. Stayed hot in the room. Bathroom size of a linen closet. Sink in hallway right by the door. Called for extra pillows and they never came. We eventually changed to a suite which was a little nicer but not nice enough. Pool was green. No hot tub. Just a old gross hotel. Needs a serious renovation if their thinking they can charge the same as the nicer hotels that are jut next door. Don't even waste your time with this place.

26/01/14 | Link | Rating: 1.0
51. Arnaldo R.
I loved my stay here. Great price, awesome living conditions and great ammenities. Close to riverstreet, Market & Franklin square, walking distance to so much. Will strongly consider staying here again in the future.

11/03/14 | Link | Rating: 5.0
52. Ellie B.
From the start we were really disappointed with the service here. There was a mix-up with our reservation and the staff were cold and completely unapologetic about it. While they were attempting to figure it out they helped other people and made my husband re-wait in long lines.

We got on the wrong (really nice) elevator until we realized we had to turn a corner to find the right one. As soon as you turn that corner you realize the quality goes down a serious notch. Our room was a little run down. Thankfully I realized that the alarm clock was still turned on otherwise we would have had an unpleasant uber-early wake up call. There was also a folder left for some financing seminar....I wondered if this room was even prepared for us? I worried that some random person would come into our room.

They didn't inform us that parking was extra until we checked out. Annoying.

We'll never stay here again.

11/10/12 | Link | Rating: 1.0
53. Jo W.
After eating at Vinnie Van Go-Go's, we walked around bit, experiencing some of the sight and sounds of the city. Savannah is known for its many squares and close to the restaurant was my favorite, Ellis Square where the kids enjoyed playing and I enjoyed relaxing after a long day.

05/09/13 | Link | Rating: 5.0
54. Matt R.
My wife and I decided to go to Savannah at the last minute on Memorial Day Weekend. Not only did the Inn have a room available but also has the most reasonable rate amongst hotels in the historic district. The accommodations were clean and modern with a healthy respect for the history of the building as well. The breakfast offerings were ok but certainly an added bonus as, again, the highlight here is the location just off of Ellis square. I would certainly stay here again and recommend it to friends and family alike.

25/05/14 | Link | Rating: 3.0
55. Brooke K.
I'm deducting 1 star because of the annoying check-in process. We showed up on a Monday at about 5 PM to check in. It was raining pretty heavily by then and I was looking forward to taking a shower and putting on some dry clothes.There was a long line and we waited about 30 minutes. We checked in, got the parking key, and were then told that they didn't have any rooms available. Um, excuse me?? He said that it had been a hectic day and none of the rooms were ready yet. I asked him when our already paid for room would be available and he said that he didn't know, that they had people who had been waiting there since noon. So I was really annoyed and soaking wet. We parked the car and braved the rain to go get some dinner. We returned at 7 PM and asked if our room was ready yet. By this time I was really soaked from the rain. It was someone else this time who told us that she would make sure to find a room. After a few minutes she gave us our key. Check-in was a very poor experience but luckily the rest of our stay was fine. The room is nothing better than a motel room, but there were no bugs which is all that I care about. If you stay at this hotel you're not staying for nice rooms or great service, you're staying for the location. The hotel is in the middle of everything. No matter which way you walk out of the hotel you will only be a block or two from shopping, sightseeing, and restaurants. I would definitely stay here again because I got a great deal on hotwire.com and love the location of the hotel. Just know what you're paying for (location, not amenities, service, or an upgraded room). I do have to say that the beds here were very comfortable and our room on the 3rd floor was nice and quiet during our stay.

11/04/14 | Link | Rating: 3.0
56. Kristin S.
Upon researching hotels for a two-night stay in Savannah, I mistakenly thought that the Inn at Ellis Square would be a good choice.

Upon arriving, there seemed to be some confusion regarding parking - as you could only get in the hotel's parking garage with a key, but you had to check in to receive a key card.  My husband decided to circle the block while I checked in.  The hotel looks nice upon entering, but looks are deceiving.  The majority of the rooms are not located in the historical section of the building.  

We were placed in Room 101, which I strongly believe to be one of - if not the worst room in the entire hotel.  It is located on the first floor of the building on the corner of Bay and Barnard, which is where crowds of people will wait to cross over to River Street.  There were people shouting, and even fighting right outside of our window all night, not to mention the noise of traffic taking off from the stop light.  It was terrible, and my husband and I got hardly any sleep at all.  In addition, since the room was at the end of the hall on the first floor, we also had to deal with noise from people exiting out the back door, and entering/exiting the elevator directly across from the room.  The room was rather small and dingy - nothing like the pictures shown on the website, and the window air unit didn't work well.  I had hoped that it would reduce some of the street noise, but it did not.

Breakfast was highly overrated - the hot breakfast bar consisted of biscuits and some sort of gravy mixture.  I didn't eat it, but stuck to some raisin bran and toast.  

We checked out after one night - I couldn't handle another night with no sleep.  The front desk attendant was polite, but didn't offer to switch us to another room or do anything to alleviate the situation, when I explained that being on the first floor on a street corner was too loud.  Luckily, since i had booked directly through the hotel I wasn't charged for the second night.  

Save yourself the time, and stay somewhere else.

23/03/14 | Link | Rating: 1.0
57. Audri P.
First and foremost, GREAT LOCATION.  Located right across the street from River St and in Ellis Square which is newly renovated.  The hotel is located in a historic building and very well kept.  The price was a little steep for what you get, but the only hotel on the river front that was under $200 per night on a weekend.

Our room was a little small but adequate for 2 people.  The WiFi was spotty, but did eventually work.  The room itself was clean.  The husband said the sheets sorta smelled like dog...but I didn't notice.  Hotel staff was very friendly.  The continental breakfast was decent, a wide variety of pastries and such.

Parking is $11 per day in the parking structure.  I didn't mind paying for parking as parking is scarce and they charge everywhere anyways!

I definitely wouldn't mind staying here again during my next trip to Savannah.

25/03/12 | Link | Rating: 4.0
58. Robin R.
Our stay was 3/22-3/24.  The good:  location, easy walking access to everything, room was comfy and modern, staff was friendly and helpful, had 2 rooms, requested side by side, had to wait to check in.  1st they did try to put us in1st floor rooms on the street side, after reading reviews, we opted to wait, but got what we wanted.  Had a couple of maintenance issues, resolved right away.  Breakfast had good variety and ample seating.  Would stay here again.

The not so good:  Paying $13 parking feels like a rip off, housekeeping consisted of "only" emptying our garbage, we had to ask for more tp, towels, coffee, etc and beds were not even straightened.  Leaky tub faucet, toilet wouldn't flush, toilet was fixed (bar of soap was thrown in), had to shut off water with hard push.  None of these would keep me from staying again.

30/03/14 | Link | Rating: 3.0
59. Rod O.
As Cool and Charming as the Trip Adviser Photo! Convenient to many of the attractions we came to see!  We walked to most everything thing we did!  Very Comfortable!  Staff was Great, Polite and Hospitable!    

So if you see my Photos on yelp for the outside of this place, remember I'm making it look as Good as I can!

Parking is TIGHT!!!  Small Spaces and narrow driveways... It took 8 people to get one SUV guided out of their space... Here is a SECRET - Park on the Top of the Parking Deck!

15/01/13 | Link | Rating: 5.0
60. Amy M.
If it were not for the fact that my company books and pays for the hotel, I would never set foot in this place.  But unfortunately, this is where we stay.  And although I do my best to actively avoid assignments that bring me to Savannah, sometimes it's just not possible.

I wish I could think of something nicer to say about this hotel than calling it a dump, but really, it's just what it is.  The outside and lobby are misleading.  You walk in, and it feels nice.  Not fancy, not upscale, just comfortable and nice.  That is of course, until you arrive in your room.  Your room which will have moisture running down the windows and walls, and smells like mildew.  I get it.  Savannah is a humid place.  But other hotels in equally humid spots are never like this.  Nothing works.  I tried running the fan all day to bring in fresh air, I tried running the a/c, and I've even tried running the heat.  Nothing works. It's just moist and wet and gross.  No kidding, it's 5:20pm.  I rinsed off a pair of tights and hung them to dry last night around midnight.  They are still damp.  I hope they are dry by tomorrow morning when I need to wear them again.  Ignoring all of that, the rooms are small and outdated.  This place recently got a facelift outside -- now what about the inside?  I think at some point this place was part of the Days Inn chain (it sure feels like it), and I don't mean this as a positive thing.  

Although the evening/late staff are nice, I've not had the most pleasant experiences with the folks that work mornings and afternoons.  They aren't terribly friendly or terribly helpful.  The breakfast in the morning has gone from meh to abysmal, and not worth making the trip downstairs for.  

The only thing this place has going for it is the location.  If touristy Southern towns are your thing, then this location is spot on.  But I guarantee there are better hotels in the same area.

19/11/13 | Link | Rating: 1.0
61. Annie L.
Parking is $11 a day, even though we paid well over $300 for a room on St. Patty's Day (one night)....so yikes for that!

Price aside, I actually enjoyed my stay here at the Inn at Ellis Square. I'm not sure if it's really different on other nights, but since we were staying on St. Patrick's Day, we were each required to wear a wrist band that enabled us to go to our bedroom. That was kind of annoying because that wrist band bothered me like the whole time. BUT our hotel room was on the 7th floor (highest floor) and the room was spacious. Set up was kind of weird, because the toilet and shower were separated from the sink (sink was located in the main bedroom). Also, no fridge or microwave...just the standard bed and bath.

It is smack in the center of historic Savannah, and walking distance to EVERYWHERE. Location is prime---that's what you're really paying for.

Mornings they offer a continental breakfast which I really enjoyed. There weren't any hot items (other than the gravy that went with the biscuits) but I appreciated that they had hardboiled eggs, a variety of yogurts, mini pastries, cereals, and do-it-yourself waffle. They also offered fresh fruit, which is great because I looooove fresh fruit (oranges, apples, grapes).

Another good thing about the place was we got to check in at 1pm (check in is usually at 4pm). We also got to do a late check out (check out is at 11am, we checked out at 12:30pm).

24/03/12 | Link | Rating: 3.0
62. Melanie B.
If you reserve a room in this hotel, I suggest you do it directly by telephone. I reserved two nights by using their website which links you to another website. This website did warn that if I did not make changes to the reservation within 72 hour of arrival I woul forfeit any nights that I cancelled. (Yes, I was warned) Well, I did check out after one night and lost my money for the second night. The reason I mention this is because the clerk at the front desk said that had I made the reservation directly with them (I thought I was!) that I could have received a refund.
That being said, I found the room to be more than adequate and in an excellent location, smack in the middle between River Street and the city market and a block from Paula Deen's. I would definately stay here again if I return to Savannah.

Room Tip: Our room faced Bay, a VERY busy street. I am not a light sleeper and the air conditioner drowned out the noise for me but if you are a light sleeper I would suggest you ask for a room that doesn't face Bay St.

20/04/13 | Link | Rating: 4.0
63. Beth F.
Where to even begin with this place. UGH. Horrible horrible service. This was my 3rd trip to Savannah and my least favorite because of the hotel. The place was incredibly busy and the staff was definitely showing how stressed they were. Once girl even told the phone to shut up when it kept ringing off the hook.

I waited forever, and they couldn't find my reservation. I had gone through Priceline earlier that day upon arriving to Savannah. They insisted they had no reservation for me. Thankfully I had the reservation confirmation and showed it to them. STILL they insisted I did not have a reservation. So, I'm getting incredibly irate, because I already paid for this room. After a few minutes of this back and forth she tells me "I'll go check the fax machine for the confirmation from them, but I was just back there and we didn't have anything." She goes back there, realizes the fax has no paper in it. Once the paper was in, here's my confirmation from hours ago!! She sort of apologized, got me checked in and nobody told me about the complimentary breakfast, or how to get to my room. Once I got there the room was pretty dirty and just not anything like I expected. It was nothing like any of the places I had stayed before as far as cleanliness or size. I could also hear the people talking below the window, which was no huge ordeal because that just meant we were closer to everything, but just a heads up if you aren't a sound sleeper.

On the day of check out, they failed to mention that I couldn't get out of the garage without my door key... so I'm trying to leave this dreaded place and as I get to the gate realize I CAN'T LEAVE!! The gate won't lift without the gate card. I had to pay an additional cost for parking so I was already aggravated by that, and then I go back inside to get the key to get out and she has to call someone to come out because she had already checked me out. In her defense I think she was new, but man I was incredibly frustrated.

I finally got out of there and when I got home it weighed on me more and more how poor the service was, and how dingy the place seemed. I called and complained and the manager was never in. I got so mad by this point I called the corporate office and left a complaint on their voicemail and explained that I had yet to hear from the manager. When he finally called me back, he explained that he had been out of the office and I had to go through the reasons why I was dissatisfied. He was extremely friendly and apologetic, and he ended up giving me a free night to come back. He couldn't give me a refund because I had booked through a 3rd party.

I agreed to that, and was going to give them a second chance, but ended up moving back up north before I could make it back. I gave them two stars because I did appreciate the effort on his part, and if I return back to Savannah, and have no where else to stay I will review them again based on that visit. Maybe it will get better... maybe not.

24/11/13 | Link | Rating: 2.0
64. Victorious D.
The staff is nice. That's the only pro here. They are all young and hardworking. The bell guys were very smiley and friendly and the ladies at the front were good at multitasking.
The hotel itself...meh. Location was good. The room is meh. Beds uncomfortable. Feels dirty. Bathrooms too small. The shower set of the smoke alarm. That really was troublesome.

19/05/14 | Link | Rating: 2.0
65. Leah L.
I wasn't sure what to expect after reading the reviews but I had a wonderful stay here! The room was really clean and staff was very friendly. I stayed here for 2 nights during the week with my husband, and we were both impressed with the size of our room...very spacious. I would definitely stay again and recommend it to others for the price and location.

25/11/14 | Link | Rating: 5.0
66. G. L.
The location is excellent---a very short walk to the historical river district, shopping, good restaurants, etc., and the proximity to parks and good walking or running sidewalks through charming parks can't be beat. The inn itself has some charm too, but feels somewhat neglected.  Parking in their covered garage was quite easy, and once inside, we had free internet.  My main complaint about the Inn was that the bathroom in my room was dirty; the floors and walls needed a good scrubbing, the shower head needed replacing, and I wondered how well the tub had been cleaned.  The beds were also lacking in that the pillows were hard and lumpy and there were no extra blankets in the room. My travel companion agreed on these issues. The room itself was pleasant enough, and while it was fairly loud, the heating/cooling system worked well. The loudness was actually a plus, in that it did a good "white noise" job of muffling outside noises. Staff was quite friendly, but at 7am, the complimentary coffee in the lobby tasted old and wasn't hot enough.  I didn't eat breakfast there, so can't comment on it.
I did not stay over St Patrick's Day, but understand that the town and all businesses are pretty crazy during that time---good if you're there to party.    
I'd add at least one star to my rating if the issues I mentioned were corrected. All that said, I'd stay there again if I got a good deal on a room rate.

20/03/15 | Link | Rating: 3.0
67. Stormy R.
Ellis  Square is more open than the other squares in Savannah, but that allows it to be a good place to let the kids run around.  In the summer there is a fountain/splash pad usually running.  I don't let my daughter play in it, because there are just way too many people around with cameras and you never know when one of them could be a creeper.  If you aren't overly paranoid about that type of thing, the kids really do enjoy playing in the water.

There are a few little tables, great for sitting with a bite to eat and people watching.

10/12/13 | Link | Rating: 4.0
68. Liz P.
So I agonized a bit before canceling our reservation at SpringHill Suites and booking the IES, based on some of the reviews here and on Trip Advisor. But I just got back from a weekend in Savannah and it was a great stay there.

We had a suite with 2 double beds and it was obviously one of the renovated ones - flatscreen TV, tall vaulted ceilings, comfortable beds, L-shaped room. Also came with a couch / chair area, refrigerator, and microwave, and I think about 3 sinks total! (there were 2 of us so we each had our own, which was nice)

Breakfast was crowded but had a good selection of food. I really liked the coffee and water station in the lobby, helped quench my thirst a few times.

My only complaints are small... Our room was at the corner of W. Bay and Jefferson and was a bit noisy. Also when we asked for a late checkout, they said 1130am (normal checkout was 11), most places would give you until 12 or 1.

Overall, very happy with the IES and would stay here again! Cute hotel and can't beat the room we got for $167/n. Parking is $13/day but I know some of the other area hotels are $18-20/day.

06/05/13 | Link | Rating: 4.0
69. Shyam S.
I took advantage of a Groupon to stay at the Inn so I could attend a conference at the nearby DoubleTree. I love the location of the hotel and not only is it very easy to get to, but it is near everything downtown. I thought the staff were very friendly and my room was clean and comfortable. However, I did have some issues:

1. Why is parking not covered for hotel guests? I didn't mind parking in the deck right next to the hotel, but don't see why I have to pay $13 a night just for parking.

2. The breakfast situation needs to be sorted out. Yes, there were a number of food options, but the weekend I was there was also very busy for the hotel and breakfast was damn near pandemonium. I took one look at the crowds of AARP-aged folks milling around and thought that the breakfast would be fraught with peril. So I grabbed a couple of bananas and a newspaper and headed back to my room.

3. How is it possible that a hotel this large has such a terrible gym? First off, it is in the basement, down a flight of stairs - almost tucked away as an after thought. Second, it is a little smaller than one of the actual hotel rooms. And worst of all, it is very poorly equipped. One elliptical machine, one treadmill, some free weights and a sit up bench that is falling apart. What is this - Grambling's weight room?

4. Two of the lights in my room didn't work out. Now, I didn't say anything to the front desk, but shouldn't everything work in a room BEFORE I check in?

I would consider staying here again, but some of these simple things need to be worked out first.

30/11/13 | Link | Rating: 3.0
70. Michael W.
This is not like a normal Days Inn. Its a hotel. I got a deal online and since I didn't pay a lot I was very pleased.  Parking is $13 a night extra. Check in is at 400p...so come 400p there are loads of people trying to park where there is not any parking as you have to get your parking entry card at check in!  Other than that...all was fine.  Breakfast is free, and well tended too, but nothing all that exciting. Id probably walk over to Goose Feathers across the square next time.  The bed was very good quality, the bedding very good quality  but too many pillows.  Internet was fast and good.  HINT..IF YOU EXIT hotel with bags go to the east end of the parking deck and there is an elevator.  The side most go to as its where the cars enter and is closer to front desk doesn't have elevator.

24/02/14 | Link | Rating: 4.0
71. Mark H.
Great stay, huge suite, quiet and walking distance to everywhere in Savannah you wanna be.

I see a lot of folks had issues with parking, but we had none.  There is a large parking garage next to the hotel, and we kept our vehicle there the entire weekend.  I see other people had issues with plumbing or the air conditioner, but everything in room 239 was fully functional.  In fact, it looks as if the hotel was recently renovated, so maybe our timing is impeccable.  Not sure, but what I can say is that I couldn't see staying anywhere else while visiting this sleepy old city.

02/03/14 | Link | Rating: 4.0
72. Kelly Z.
The rooms of this hotel, especially the bathrooms, should reflect the elegance and quality of the exterior and the lobby. The bathroom was dated and in need of repair. The hallways were in fair condition. The room was somewhat updated with new flooring and bedding, but it was still not a quality hotel.
I booked the room through Hotwire, so I got this particular hotel by chance at a fairly good price. I certainly wouldn't pay the posted rates.
The location was great. We were able to walk to City Market and the Riverfront.
The personnel were very friendly and happy to give any advise about restaurants.

29/03/15 | Link | Rating: 3.0
73. Julien S.
Easy check in! Great price!

This was an awesome hotel! Loved the hardwood floors so much cleaner than the usual hotel carpet.

Our room was nice and quiet on the first floor. Staff were very helpful. The bedding in this hotel was super comfortable and clean! I've never slept better in a hotel room. The sheets were actually soft and didn't smell of bleach. The pillows were great. The bed had a white duvet on it so you could actually see it was clean. I wanted to take that bed home with me!

Parking lot was right at hotel. Only problem is they should let you be able to pull into parking lot before you check in. There wasn't room to wait out front while we checked in.

We got this through a coupon deal. It would have been worth it even at full price.

22/04/14 | Link | Rating: 5.0
74. Ravyn P.
They have king suites or double rooms.  We stayed two nights in one of the king suites....first off the room was spacious.  It consisted of two rooms, one was the bedroom with a tv and the other had a couch and a tv so that was nice.  If you do stay here make sure you ask for a room NOT by the elevator.  These rooms are not sound proof AT ALL!! Any little conversation going on in the hallway you hear it all.  This made for terrible sleeping.  We were facing the river on the top floor however, the view wasn't that great.  The location was really good since it was right in front of city market and right behind river street.  They do charge you $16 a day for parking which is steep and the breakfast in the am is absolute chaos.  Would we stay here again? No.

28/02/15 | Link | Rating: 2.0
75. Marie F.
I was in Ellis Square at night and I didn't see ghost. YES! Instead I saw ratchets! :-/

In the area for St. Patrick's Day weekend with some friends enjoying the festivities. After going up and down some shady stairs we decided to find a nice spot and just people watch. Earlier we watched horse draw coaches parade people about while a concert slowly was setting up. But after dark people covered in green took pics of some drunk dude with a t-shirt saying "turnup!" Dude was passed out (might have been taking a nap at about 11pm) on the grass.

It made for a great resting area to just chat and crack up about all the entertaining sights that passed as we waited on the rest of our friends.

19/03/14 | Link | Rating: 4.0
76. Jocelyn G.
Hotel was in a perfect location. Booked a king suite and this room is huge. They had a special on their website and got the room for a great price. The parking can fill up fast but we were able to park in it both nights. The complimentary breakfast was great. They had waffles, omelettes, sausage, toast and more. The bed was comfortable and the rooms are not spotless. This is an old building so that comes along with it. It was not dirty by any means though. Savannah has a lively nightlife so you may hear people stumbling in throughout the night. This hotel is situated right in the middle of everything! We had a great time here and will be back.

01/03/15 | Link | Rating: 4.0
77. Sam F.
Two stars because of the staff , that's it ! Nothing else about this place is good. The rooms are rather small if you don't have the suites, the toilets are clogged and the sinks can't take anything. The people walking around Bay Street are so damn loud , do they know what a house and a bed are? Next time I'm gonna have to pay double just so I can sleep on a bed that I don't get disgusted by at a high end hotel ! And the smoke detector went off at 12 am due to low battery and the person who could teach the high ceiling was not there so I had to leave my suite for a double which smelled ! You telling me you don't replace your detectors on a regular basis?!!!

09/05/15 | Link | Rating: 2.0
78. Molly R.
If anyone ever told me they were going to Savannah, the first thing I'd say is be sure not to stay in the Inn on Ellis Square.  Our room is extremely small, cramped, and stuffy.  Tiny vanity with no counter space. Rickety ironing board and no ironing board stand, so it's just propped against the wall in the coat area.  I found two long black hairs in my bed last night (my hair is brown), and the room is very dusty.

I was prepared to give two stars until I saw the continental breakfast.  Basically the same stuff you get at Motel 6.  Make your own waffle station, toast, cheap cereal, etc.  Save yourself the disappointment and avoid this place.

19/03/15 | Link | Rating: 1.0
79. Cecille R.
This place gets a solid 4 stars mainly for its location.  3 stars for the hotel overall.  So 3.5 but I'm rounding up to 4 because I'm feeling generous.

Located right off of Ellis Square, this is one of many places to stay if you're visiting for the first time. Mainly because of how centrally located it is to many of Savannah's sights. So no need for a car!  As far as the hotel goes, we had 2 rooms reserved for 6 people.  Our rooms were located on the first floor right off the main lobby. There were a few complaints about some rowdy noise coming from the lobby so keep that in mind if you're ultra sensitive to. If so, maybe request a room on an upper level or further away from lobby.  The small hotel bar seemed to be the place to be for the Senior Citizens. They were constantly packed and lively during our entire stay.

The rooms were not huge but had everything we needed for a short stay. I also really liked that they had wooden floors.  There were a few things I noticed. The connection for cable wasn't very clear. There was some static on some of the stations and it never let up. While this didn't ruin our stay, it may for someone who just wants to hang out in their hotel room their entire stay.   Also, the shower temperatures were a major concern. They would go from cold to extremely HOT at a moment's notice-- no in between. To the point of being slightly burned. And it wasn't just our room. The occupants in our other room had the same complaint.  Definitely an issue they need to address.

The parking situation was convenient for the most part. They have a garage right next door to their hotel. For the times when it is completely full, there is an overflow lot across the street. So that helps alleviate the stress of trying to find a place to park. Of course there is an additional charge for parking but it's reasonable.

Overall, for the money we shelled out this was a decent option to stay in prime Savannah real estate.

22/04/15 | Link | Rating: 4.0