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Olde Harbour Inn in Savannah, GA

Olde Harbour Inn in Savannah, GA

Specialties

The luxury guest suites at Olde Harbour Inn in Savannah are some of the most spacious accommodations in the River Street area. Here you'll find all of the comforts of home, along with superior service and extra amenities to make your Savannah getaway a carefree, relaxing time. Complimentary amenities include deluxe continental breakfast, wine and cheese reception each afternoon in our Parlor, high-speed wireless internet access, newspapers and turn down service each evening with an ice-cream treat.

History

Established in 1987.

 

Company Info:

Rating: 4.14

Address: 508 E Factors Walk, Savannah, GA, 31401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (22):

1. Elle S.
This is the perfect B&B for a nice weekend getaway. The prices start at about $250 a night but they are reasonable considering that you get a suite and a tasty southern style breakfast. It is situated right on River Street near the water. You can get all 48 hour parking for $8 and I recommend trying One eyed Lizzy's restaurant nearby for a casual tex-mex style lunch. By the way, apparently there is a resident ghost on the premises but we didn't encounter him during our stay.

06/06/08 | Link | Rating: 4.0
2. Courtney E.
A little pricey but it's worth it to get a riverfront room the size of a small apartment (seriously, it had a full size kitchen in it).  Evening wine and appetizers were good, but I had to checkout before I could try the free breakfast.  Take pictures in your room, I got some unexplained light orbs in mine....creepy

10/09/08 | Link | Rating: 4.0
3. Ross W.
Unbelievable!!!! Loved this place!! The service was out of this world (thanks to Kevin).

02/03/12 | Link | Rating: 5.0
4. Dana B.
We returned from a stay at this property today, and I felt compelled to share my disappointing experience (particularly since the innkeeper was unavailable for the duration of my stay and chose not to contact me throughout even though I complained to front desk staff on 2 occasions). The location was great except for tons of stair and no elevators, but they advertised this on their website so I certainly can't fault them. Unfortunately, they also advertised a DVD player in the upstairs loft BR and these were critical factors (separate loft and DVD player) in my selection of the property for my visit with 2 kids under 5. When I called to notify the front desk that we had no DVD player, first I got a busy signal for about 15 minutes, then had to call from my cell phone. The front desk person at that time (very friendly and professional btw) apologized and told me that they wouldn't be able to provide one until the following day since the property was booked. The very next day they did indeed provide one. The next (last) day our room was never serviced by housekeeping. When I called around 4 pm to ask them to service it, Sky (different front desk person) indicated that housekeeping was gone for the day. I asked to receive some sort of credit due to the customer service issues that I'd experienced and she indicated that since the innkeeper (Cristin) was gone, she wouldn't be able to authorize that. I came down to the front desk to ask her to reach her to address it, she (Sky) called while I sat there (told her about the housekeeping issue, mentioning a DVD issue but never explaining it since she says it was addressed so it was a non issue to her). After they spoke for a few minutes, she jotted down notes on a post it and asked me if I wanted the bellman to make up my beds. I told her that I didn't; I'd rather just get fresh towels and toiletries and get some sort of acknowledgment from mgt of the poor customer service. She didn't seem to understand the latter and definitely treated me as if I was a huge inconvenience to her. She left to get the towels (or so I thought) AND NEVER RETURNED. When the bellman (very nice) asked me if I needed help, I explained that she was helping me. Other guests came in to check in and they were waiting behind me. After I'd sat there for quite awhile, I asked the bellman if she was coming back. He said he'd check. He asked me if my issue had been resolved, and I told him I wasn't sure bc she spoke with the innkeeper and instead of telling me the resolution, just got up and left. He left to find her and returned to tell me that the innkeeper authorized her to take $30 off my total bill. I asked why she didn't tell me that and he said that she'd been feeling ill earlier that day but wasn't sure why she'd left. Ironically, when I came by the front desk later that evening to ask for a restaurant phone number, she gave it to me never acknowledging her earlier disappearance and utter refusal to resolve my issue. The mistakes that happened during my visit were not truly severe in my opinion, but Sky's attitude and the innkeeper's clear indifference were terribly disappointing. These should not have been significant issues and could have been easily resolved with just a speck of customer service and social skills in my opinion. I must admit that upon checkout Ericka granted me a half night's credit which was gracious but more importantly she seemed to acknowledge that mistakes had been made and offered sincere apology along with a commitment to improve -- too bad I couldn't have gotten just a bit of that sooner.

02/09/13 | Link | Rating: 2.0
5. Jennifer P.
WoW! The staff was really great. Erika at the front desk made things happen. And Theron was great as well. Couldn't have been more pleased with the service. I was also impressed with the size of the suites. Ours had a full bedroom, living room and kitchenette which was awesome. Great location -- right on river street and within walking distance to almost everything.

05/01/12 | Link | Rating: 5.0
6. Gina W.
The staff was wonderful and helpful but the room itself had a lot of problems. The electricity was weird. TV that shut off randomly and the hot water was inconsistent. One day the maid did not show at all and another day the cleaning was really bad. The price was right but  Not sure if I would return.

22/01/13 | Link | Rating: 3.0
7. Rachel m.
LOVED this hotel. We came during the week and stayed in the king suite. Clean, charming, exactly what I imagined my B and B experience in Savannah to be. GREAT location on River St in the historic district, within walking distance to tons! Staff is very friendly, helpful, honest and informative. The bellman greeted us instantly and brought our bags to our room while we checked in. The complimentary hors devours with wine and cheese, and the breakfast were great. Great TVs, cable, plenty of towels supplied in bathroom, great turndown service with next day weather reports and Klondike bars. This place was awesome, especially for the price and location. We LOVED it. First timers especially, people should Definitely stay here!

28/10/13 | Link | Rating: 4.0
8. Ryan O.
Oh my!  This place was near perfect!  

For starters, it's located next to beautiful Emmett Park.  We enjoyed being able to appreciate the park from through our window or by simply walking out of our door.  The hotel was cozy and elegant.  It had a nice vintage feel to it.  The hotel staff are RIDICULOUSLY hospitable.  Erika, at the front desk, was especially accommodating.  Erika had the answers to all of our questions.  I ask for a water fountain, she introduces me to an endless supply of cold water bottles.  That was just the start of it.

This place offered free wine, cheese, crackers, and finger sandwiches.  Turn down service with Klondike bars.  Seriously?  Could it get any better?  The breakfast was pretty good, too.  I recommend cutting the biscuit in half and sticking a sausage patty in the middle.  

Besides having to shower on my knees, having my feet and ankles hang off the bed, and having to duck while walking around the loft, this place was perfect.  I guess, to appreciate this lovely and historic inn, you can't expect it to be built for people taller than 6ft.  ;)

I really have no complaints.  If you think the location and the architecture are appealing, you should come check out the hospitality of the staff!  Shazaam!

30/12/11 | Link | Rating: 4.0
9. Leah L.
Nice and spacious rooms in a great location!  Great updates in the lobby area and the manager was very sweet and helpful.

18/08/13 | Link | Rating: 5.0
10. Kerry B.
We won a gift certificate for a complimentary night here and really enjoyed it. The staff was friendly at check-in. Our room wasn't ready, but they stored our luggage and reserved a parking spot for us (parking is apparently free on the weekends). We left the car at the hotel and we went about our day. While on the far end of River Street, it's in a great location within walking distance to anything and everything. We picked up the keys around 5:00. They had already placed our luggage in the closet of the room. The room - my lord the room was huge. We had a room with one queen bed. You enter the room and there is a long hallway, bedroom and bathroom to the immediate right, followed by a kitchenette with full size fridge, and then a spacious living room. I was incredibly surprised at the size of the room. It was tastefully decorated in "period appropriate" décor - very "old Savannah" and charming. I wouldn't say "luxurious" - but charming for sure. We didn't partake in breakfast or the evening reception and in fact, didn't even take advantage of the Klondike bars they left in the room - but all are nice touches. I would love to have the opportunity to stay here again. It was a fantastic experience all around. I wouldn't hesitate to stay here again or recommended it to a friend.

14/04/14 | Link | Rating: 5.0
11. Bobby M.
For the location, price, service and comfortable rooms, ya can't get anything better in Savannah, period.  I've been visiting Savannah for 20 years now and decided to stay at the O.H.I. for the first time a few weeks ago for 3 days.  I'm just sorry I never stayed here before.  I can't explain how many nights and money I have wasted on other places in the past.  
Thanks to all the hard working folks at the O.H.I. for making my stay so wonderful!  

No ghosts bothered me at all.  :)

O.H.I. secret:  Look for the "Pam MacDonald" sign-in book floating around the rooms.

24/06/13 | Link | Rating: 5.0
12. Sarah F.
This was our first trip to Savannah and we chose this B&B because of its location, price, breakfast, and evening wine.

The location was fantastic (based solely on that, I would have rated it 5 stars)!!

The breakfast was ok, they had sausage and biscuits but no eggs ... a bit strange. But the sausage was definitely tasty and the biscuits were warm and flaky. I guess my only complaint regarding the breakfast was that I wish they'd had more options. They had cold cereal (but I can't consume dairy) and yogurt (again, dairy) in addition to the biscuits and sausage.

The evening wine reception was ok. We have stayed at other hotels that had this and in comparison to the others we have experienced, this one was so-so. They do only have wine (one red and one white, so you may not enjoy it if you are picky about your wines), some cheese, and some very tasty sandwiches and cookies. It is definitely nice to have this available. We were hoping to talk to more of the guests at the reception to get insights into what we should do. But, in the end, it was nice and appreciated!

Where the Olde Harbour Inn truly shines (besides location), is it's staff! They are FANTASTIC. Extraordinarily helpful and accommodating, they did everything they could to make us comfortable and ensure that we had all the information we needed to be efficient tourists and have a good time. Hands down, possibly the best staff I have ever met in hospitality!

Where the Olde Harbour Inn lost stars with me, was in the level of cleanliness of the bathroom. The tub had hair stuck in the drain (visible), there was (permanently?) stuck dirt on the hair dryer that is attached to the wall, and it just felt overall a bit grimy. I'm sure if we had mentioned this to the staff, someone would have probably come down to take care of it. However, everything else was so spectacular, and they were so nice, friendly, and accommodating, that complaining about something so insignificant at the time did not seem necessary. Had my travel partner said something to me, I probably would have, but who knows ... maybe I'm just overly picky about certain things?

I really don't have any complaints about the Inn. It was wonderful, and I would certainly stay here again. The one thing I do want to mention, is that the bed ... can creak a bit. This was our first time in a B&B, so maybe this is to be expected because they are actual bed frames and aren't attached to the floor, but knowing ahead of time would have been appreciated. So there it is.

Oh, and if you can, request a room that is not on the ground floor. There is nothing wrong with the ground floor (ours was on that level), but staying on a higher floor and having a view is always nicer!

24/05/13 | Link | Rating: 3.0
13. John W.
The staff here is super friendly! Our room was clean and the turn down service and ice cream was a nice touch. They do a wine and cheese reception with light hors d'oeuvres. The first night was a couple different kinds of macaroons and a tuna salad in a light pastry. The second night was a cucumber slice over a piece of cream cheese covered bread and chocolate chip cookies. The breakfast was much more than I expected. We had a scrambled eggs, bacon, sausage, biscuits, cereal, grits, oatmeal, bagels, toast, danishes, and yogurt. The staff were always very friendly. When we arrived it started raining while we were checking in - one of the staff grabbed us an umbrella as we didn't have one to get to our car and then helped us unload so we didn't have to be in the rain as long. They gave us a full tour on check in as well. The room was spacious and we couldn't hear anything from our neighbors. The bed was comfortable and plenty of everything was provided.

09/09/14 | Link | Rating: 4.0
14. Megan M.
We arrived around 4:00 on a Sunday.  Greeted by two very nice staff members.  

Positives: Very large room.  Unique antique feel.  Free wine/cheese/cookie cocktail hour where we chatted with other guests.  Very informative staff.  Close to all the River Street shops and bars.  Convenient parking.  Clean room (at least as clean as it could be while still maintaining the historic feel). Pretty decent breakfast.  Nice robes.

Negatives: Shower water was slow to drain.  Low shower.  Ugly carpet.  Outdated decor. View from our downstairs room wasn't great due to construction going on outside our room.  Parking was $12 for 48 hours.  Room smelled like cleaning products.

17/04/14 | Link | Rating: 4.0
15. Joe C.
I'm a little vexed by how well they are reviewed elsewhere, but after seeing the fellow clientele I realized if you are thirty you aren't even halfway to the average age, and frankly a savvy selection of review baiting bribes (Gratis wine and ice cream, which is a smart and excellent touch) I feel like expectations might be different for the younger more active yelp set.

I will get straight to the important bit, the elephant in the room we aren't supposed to talk about... Do you want to have sex on your vacation? You can hear your neighbors Snoring, Whispering, Breathing, and Talking in hushed tones, etc. That's okay, no crazy acrobatics tonight, just gentle missionary and bite your lip... Bam Bam Bam, The headboard slams hard against the brick walls unsecured, the bed frame (It's a petite hardwood conventional bed frame like at grandma's house) wobbles comically no matter how gentle the antique bed is operated, the broken wooden slats slam against each other on each rebound so both wall and box spring are getting in on the racket. All in all a gentle session sounded like a comical hollywood sound-effects level headboard pounding of sleazy motel, all this coupled with paper-thin doors where your neighbors felt separated by a curtain (The clear visible gaps in the door frame being a likely culprit).

The historic parts are great and beautiful and spacious, love the hardwoods and brick walls with exposed beams, but the hotel elements look built in the 80s or 90s and are getting worn. The bathroom was mildewing and most spigots and drains were broken and clogged. The furniture is faded and some elements sticky, for $200+ I feel like these expectations are not out of bounds.

Recommended for exhibitionists with a "Don't wake Grandma" fetish and Grandmother's who don't mind being woken, for me, not the romantic getaway I was hoping for.

28/04/14 | Link | Rating: 2.0
16. Lisa M.
This was a beautiful inn that my boyfriend surprised me with for the Fourth of July. The inn itself is quite lovely and has a modern and historic look. We checked in and parking was simple as there were spots available near our room. The front desk was extremely helpful and informative and surprised us with a gift;) We were told breakfast started at 7am-9am. Then around 5pm-7pm snacks were provided such as wine, cheese, desserts, and little hors d' oeuvre that vary every day. That is sweet!!! When we opened the door to our room it was as if we entered into a private underground apartment. We absolutely loved the spacious rooms and opened up the freezer to find two Klondike ice cream bars! I then walked into our master room to find two robes laying on our bed with a note to enjoy our ice cream and the weather for the next day. I walked into the living room to find a bottle of wine, two glasses and a box of chocolates that my sweetie ordered ahead to surprise me with. I was impressed and ecstatic. The location of the inn was very convenient as it was just a walk a way to river street. Restaurants and souvenir shops were everywhere and a ferry to get to the convention Center if needed to. I will forever love this olde harbor inn. My boyfriend proposed to me on july 4 in the inn. I have to say there was no better way to end our stay in romantic savannah georgia, olde harbor inn with my fiancé!!!

06/07/14 | Link | Rating: 5.0
17. Heather H.
I'll be back..... Get ready HANK!!

I have no clue if this place is haunted or not. But. It did keep me up all night for two nights in a row from all the ghost stories I read in the room's guestbook. I am a wuss.

The staff here is southern friendly. Everyone from the doorman to the front desk lady were wonderful and welcoming. I came with a big group, and they remembered what we did each day and suggested new spots to check out each morning after the continental breakfast.

The best two parts... the ice cream sammies that magically appear in your freezer when you come home after a long night of drinking mint juleps and eating pralines. Yummers. And. Wine and cheese hour. Courtesy of the hotel. I great way to start the night of fun or the night of ghost hunting in the loft area of your room.

14/05/13 | Link | Rating: 4.0
18. Lauren V.
I really liked this little hotel/ B&B.  Great location, especially for catching the ferry over to the convention center.  Great walkability to just about anything - restaurants, shopping, the river, etc.

No mints on your pillow here - you get an ice cream bar in your freezer instead! (The rooms have kitchens.)

The staff was very helpful and kind.  The room was clean and had everything we needed - TV, internet, lots of room and a cute concept of a "Room Diary." It's in one of the drawers and all the guests write in it, giving ideas of things to do, places to go and kind words about the hotel.  Really cute.

Oh, and there's a free wine happy hour every night in the main building. Woo!!

24/04/14 | Link | Rating: 5.0
19. Jena H.
Olde Harbour Inn delivered great first impressions for us.  The check in area is beautiful and a clean country modern type style.  We were also impressed with the size of the room. (Room 302).  high ceilings with a long hallway passing a bathroom and kitchen opening up to a huge bedroom and sitting areas.  (Our room was carpeted.)
I'd originally wanted to stay at the Brice, but the rate went up the night before we booked.   I then chose the Hyatt and then did a free cancellation when I saw the Olde Harbour Inn.  (That will give you an idea of the types of hotels we were considering.)
The location is very convenient to the river street bars and restaurants, and given that it was Oktoberfest weekend, we still found parking on the cobblestones very, very close to our room.  (Room entrances are in clusters accessible off the street, with 1 keyed door serving as an entry way to a small foyer to access 3 rooms.)
Turn down service results in crunch ice cream bars in the freezer - a welcome touch in the evenings!  The bed was very comfortable with multiple sheet layers. The hot morning breakfast buffet is complimentary with the room and had plenty of options to choose from.  We were also pleased with the evening wine and snack reception, also included.  I also made use of the room's coffee maker which was clean.  Hubby would have preferred a larger TV, but I'm grateful that it gave me better odds of getting him out sightseeing and away from the games on TV. :)
I'd made the mistake of searching to see if the hotel might be haunted (most of Savannah is, it seems), so my overactive imagination made me sleep lightly when I read reports of Hank.  I think I was sleeping  when I imagined my covers being pulled towards the window (opposite direction from my sleeping husband) because when I checked, nothing appeared to be shifted.  That doesn't seem to line up with the reports anyways.  Like I said, overactive imagination!  We were able to hear the street cleaners in the early morning hours as they made multiple passes cleaning the streets on Sunday morning and the floor above us did creak which wasn't helped by the guest above us having their dog with them to constantly move around.  It IS an older building, so those things are to be expected.
Overall, it is a charming hotel.  You can tell the owners have worked hard to create a pleasant staying experience. :)

13/10/14 | Link | Rating: 4.0
20. Tanya S.
Loved this hotel. The rooms were more like a suite. The decor was beautiful. Yhe bathroom was small, but adequate. The kitchenette would have been useful if we had been staying for more than a day. They provided complimentary bottled water, and Klondike bars at bed time. We could hear the horn of the boats on the river and some of the street noise, but for us it only added to the charm. They even provided a complimentary breakfast with fresh scrambled eggs, bacon, grits, various breads, coffee, juice, cereal, oatmeal...the works. We will definitely return.

22/12/14 | Link | Rating: 5.0
21. Jeremy C.
This is an excellent place to stay whale in Savannah. This Inn is right on the river and you can watch the ships come in to the harbor from your room window or from the windows of the dining room in which a pretty good breakfast is served everyday. Nothing better than buttered grits in Georgia!
The rooms are huge, and beautiful. hardwood flooring throughout. Exposed brick walls, large wooden beams and large windows facing the river. There is also a fully functional galley style kitchen if you want to cook...but you're in Savannah man! Why in the world would you want to cook when you are surrounded by awesome restaurants?!? And unlike other hotels they do not leave a little chocolate on your pillow when the bed is turned down. No! They leave ice cream for you in the fridge! WOOHOO!
Speaking of the staff, they were all excellent, very friendly and helpful. One small thing I noticed (that I loved) was that whenever we had a question or even addressed the staff, they stopped doing what they were doing & looked us in the eyes when they answered. Southern Hospitality folks!
The rates were not that expensive and were well below what some other places were charging. I don't think you would be disappointed if you choose to stay here while in town.

06/02/15 | Link | Rating: 4.0
22. Catherine S.
True Southern Hospitality!!!
My husband and I stayed here a few weeks ago and had an incredible visit. The suites were extremely spacious, very well appointed and decorated, featured a full kitchenette, and overlooked the river. I truly felt at home and relaxed.  The location was great- right along East Bay Street, but off enough to the side to be quiet. It was a short walk to the restaurants and pretty city squares. Despite being on the water, it was surprisingly quiet- I only heard one barge coming through in the morning.
The hospitality was fantastic. Not only was there a delicious hot breakfast, but there was a happy hour with wine, soft drinks, cheese, and assorted tasty snacks- they put a lot of effort into creating varied and pretty snack bites. The lounge was warm and inviting - the perfect locale to meet new friends. On top of that, the turn down service even featured ice cream!
The service was outstanding as well. Rates were very competitive and parking rates were much lower than most places around. Thanks to Rachel who went out of her way to accommodate us on a very busy night, and to Kevin who truly went above and beyond to help us find some free parking!  I would definitely stay again.

25/11/14 | Link | Rating: 5.0