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Planters Inn in Savannah, GA

Planters Inn in Savannah, GA

Specialties

This Savannah, Ga Hotel, the Planters Inn on Reynolds Square, in the heart of Savannah's historic district, is a 200-year-old original boutique hotel offering a thoroughly modern hotel experience, with a wide range of extra features and upscale amenities. ~ The Planters Inn is among the most popular Savannah, Georgia hotels and is the perfect choice for your next vacation, weekend getaway, or business trip. ~ This 60-room property offers amenities and services for both leisure and business travelers, as well as specials and packages that help stretch any travel budget. ~ Our hotel is the ideal romantic Savannah getaway because it's steeped in history, yet appointed with all of the comforts that modern travelers expect. ~ The Planters Inn is situated in Savannah, Georgia on Reynolds Square in Savannah's Historic Landmark District. The Hotel is within walking distance to the great shops, museums, historic homes, and restaurants. ~ Located near many popular area attract ions like the Forsyth Park Fountain, Wright Square, the Tomochichi Memorial, Savannah College of Art and Design and Savannah's famous River Street.

History

Established in 1987.

A Historic Savannah Hotel. Newly renovated in 2005, the Planters Inn on Reynolds Square is a 200-year-old, historic hotel located in the heart of Savannah's popular Historic Landmark District. With upscale accommodations, a nightly complimentary wine and cheese reception, freshly baked cookies in the lobby, and other fabulous extras, the Planters Inn on Reynolds Square offers upscale amenities, four-diamond service and special touches that you just don't find at other hotels. As Savannah's first boutique hotel, we offer a variety of vacation packages that were designed to help you enjoy a romantic weekend getaway, a fun family vacation or a successful business trip. Our hotel features cozy accommodations, complimentary expanded continental breakfast, comfortable, plush bathrobes, nightly turndown service, and much more to ensure you'll want to return to the Planters Inn on Reynolds Square again and again.

 

Company Info:

Rating: 3.62

Address: 29 Abercorn St, Savannah, GA, 31401
  • Mon: 12:00 am - 11:30 pm
  • Tue: 12:00 am - 11:30 pm
  • Wed: 12:00 am - 11:30 pm
  • Thu: 12:00 am - 11:30 pm
  • Fri: 12:00 am - 11:30 pm
  • Sat: 12:00 am - 11:30 pm
  • Sun: 12:00 am - 11:30 pm

Hotels in Savannah, GA

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Comments (55):

1. Cynthia C.
Stayed last night.  First time in Savannah.  My mother and numerous friends stay here.  Location and price a plus.  The hotel was okay.  Our room with a queen was very small but my mother's with 2 queen beds was acceptable.  The room was clean but needs refreshing. The bedding and towels were clean but the towels are nearing their shelf life.  The garage next door was a little noisy but not more than normal for hotels in these types of locales.  The staff was very nice and made an effort to answer our touristy questions.  We did have to wait 25 minutes for our car due to an influx of quests.  We even got to watch one car that was double parked by a quest at the request of the car attendant, get a ticket.  The attendant took the ticket and said he would give it to the GM b/c they were allowed to double park and the ticket shouldn't have been issued.  The breakfast was just adequate; cold grits, boiled eggs, eggo style waffles, yo plait yogurt, regular loaf bread for toasting, sausage and biscuit with a very hard biscuit, and a nice variety of fruit.  My biggest complaint was a discussion between the front desk and cleaning staff in regards to what seemed to be a mix up in the working schedule.  This should not be carried out in the lobby in front of the quests.

24/12/11 | Link | Rating: 3.0
2. Megan B.
After looking at several hotels in Savannah, I decided to stay here because of the proximity to restaurants and things to do.  The location of the hotel was absolutely perfect.  It was tucked away on one of the squares away from all the tourists but was a short walk to everything.  We really enjoyed the hotel--rooms were charming with 4-poster beds, and we thought the complimentary wine and cheese was a great bonus!  Even though there were no vending/ice machines on the floors, the staff was very prompt in delivering drinks to our room.  The only complaint I had was that we found mold on the ceiling above our shower.  We didn't spend too much time in the room, so it didn't bother us at all.  I would still definitely stay here again.

02/05/11 | Link | Rating: 4.0
3. Nicole F.
I only stayed here for one night after our flight home was cancelled and we needed a last minute place to stay for the night. We were originally staying at the Kehoe House which was great but more expensive. The staff here was friendly, there was complimentary wine & cheese in the evening, and the rooms were cute. Ours had a couple twin size 4 poster beds. The location was also nice & close to everything.

21/09/08 | Link | Rating: 4.0
4. Hiromi N.
Have you heard of the ghost that goes around the halls of this hotel to straighten the pictures on the wall?  Well, that is only one of many ghost tales about this former parsonage turned Inn.  This Inn offers a continental breakfast and afternoon wine/coffee/tea service.  The rooms are spacious and decorated in a variety of themes.  The staff is pleasant and professional. There is a sense of grandeur when you step into the foyer of this little Inn.   Plus, it is located on Reynold's Square right next door to the Olde Pink-House (which provides room service to the hotel now!).  It is only blocks from shopping (Broughton and State Streets) and from the waterfront and is ideal for those wanting to be right in the middle of the historic area.

The last time that I stayed in this Inn, I was amazed by the housekeeping service.  The housekeepers were very friendly and helpful.  They offered information about local events, tours and made our stay very enjoyable.

15/07/07 | Link | Rating: 4.0
5. Kathy O.
Just came back from a two day stay here.  The hotel was very nice.  We did not find the parking garage to be noisy, but we were there on weeknights.  The continental breakfast was varied and everything was very tasty.  It's in a great location.  Parked the car and walked everywhere.  The staff was excellent and very helpful.  Would highly recommend this hotel.  Really enjoyed our stay.

09/12/11 | Link | Rating: 4.0
6. Laura T.
We stayed here for two nights in November.  The location is amazing and so was the price.  Great staff and service.  We loved the breakfast, especially the breakfast staff who went out of their way to make your experience enjoyable.  We kept missing the wine and cheese.  We will be sure to catch that next time.

03/12/10 | Link | Rating: 4.0
7. John C.
Decent room. Very Clean, which is most important thing for me in hotel. breakfast wasn't much. Would recommend.

12/02/12 | Link | Rating: 4.0
8. Janet D.
Our stay in Savannah was our sixth stop on a 50-day round-the-U.S. road trip. With Savannah, I found myself in almost exactly the same position as I had been with New Orleans...challenged to find just the right 1) non-chain, 2) unique, and 3) wallet friendly accommodation inside the city's historic district. Thankfully, the first two criteria were as easily accomplished in Savannah as in the French Quarter. However, even in the midst of a muggy summer, Savannah innkeepers refuse to cut a deal. After an exhaustive search, the closest friend to my wallet was Planters Inn. This 200 year old 60-room boutique hotel on Reynold's Square was graced with charm and location...and, their twin room was perfect for my teenage daughter and I. A basic continental breakfast is included and served in a small dining area on the mezzanine. Afternoon wine and cheese was another little perk I greatly appreciated. My daughter was thrilled...until she found out it was haunted. ;-)

12/07/11 | Link | Rating: 4.0
9. Wes K.
You can't go wrong, nice large clean rooms in the middle of one of America's coolest cities.  The TV's were old school tubes, but really who needs to stay inside a hotel when your in a city like Savannah.  The bellhops were nice, friendly and had good recommendations.

18/11/10 | Link | Rating: 4.0
10. Nick A.
So this was my humble abode for 3 nights while on my honeymoon. It's hard because I had such a pleasant experience in Savannah and I was a newlywed so I wanted everything to be just right. There was good and bad here.

First the cons:
We checked in and our keycards didn't work. They tried rescanning them several times and they still didn't work. Finally on about the fifth try they opened our door. Wouldn't have been so terrible if I didn't have to use the bathroom so bad. Then, the mattress we had was uncomfortable hard. My wife is a light sleeper so this proved to be somewhat problematic. Also, the first night we were freezing in our bed and asked for extra blankets the next day. We found out the last night that the heat was somehow shut off to our room. We got a suite that had a balcony view. There are only two rooms in the whole hotel that have a balcony. The downside is the two rooms share the balcony. While this wasn't too much of an issue, it was a bummer to check and see if our neighbors were out there if we wanted a relaxing chat to see the view. We had valet issues where  we called for our car to be brought and we sat waiting for about 20 minutes because no one told the valet guy to get our car. The breakfast was so-so, found a yogurt that was expired by a month. Aside from the wine and cheese, they do cookies at 8:30 pm which they say are freshly baked, but I would beg the differ. Finally upon check out, we were charged for two cars as well.

Whew. Now if you have stuck with me this far and don't think I am complaining too much, on the flip side here we have the pros:
When we checked in the valet guy was very nice and parked our car and got all 8 of our bags up to our room. When the keycard issue arose you could tell he was embarrassed for this and was doing everything he could to remedy the situation. All complaints aside, the room was very quaint and charming. The view from the balcony looked right over Reynolds Square and was very beautiful. The concierge was friendly and helped us book a trolley tour. The second valet guy who was never notified about getting our car kept an eye out for us from then on and always asked if we needed anything and was really good about making sure our car was ready the day of checkout. Free wine and cheese was a very nice touch. Finally, the location is great. It is very central to the town and is only a couple of blocks from the river.

Decent place that might have suffered some service quality from the holidays. Fortunately, the rest of Savannah was awesome and canceled any bad juju we got from the hotel.

07/01/10 | Link | Rating: 3.0
11. Miki M.
For our Girls only vacation we decided to stay in Planters Inn after getting a great price from Expedia. The location was prefect and very convenient to River ST and City Market. The rooms were nice and clean. There's free wine and cheese in the evenings and breakfast in the morning. Everyone from the Front Desk to the Valet was very helpful leading us to the best place to eat and things to do.

01/06/10 | Link | Rating: 4.0
12. Gerry W.
Just returned from our fabulous Mother/daughter Savannah vacation.  We enjoyed our stay. Had to take a star off due to the view---bring about a dozen paper binder clips to keep your curtains closed due to the security light/car headlights from neighboring parking garage shining in. Ask for a room on the 4th floor and above to limit street noise and a room ending in an 09, 10 or 11 to eliminate elevator noise  Unless you want a room facing the square which is more expensive ending in 01 or 02 but lovely.  We saw these rooms when were were leaving and they were being cleaned.

My mother and I stayed in Rm 410 and loved the twin beds....comfortable.  My mother was cold but I liked the room temp. The 6th and 7th floors are haunted so I was disappointed we didn't experience a ghost.

BEWARE THOUGH!!!  The parking Nazi lingers outside the hotel and if you are not in the one Valet spot, you will be given a parking ticket.  If you are checking in/out, have someone stay with your car in case you have to move it.  Fortunately I went inside to check in and my Mom stayed with the car in front waiting for the Valet.  Two other patrons cars were ticketed because they were parked and unattended in front of the hotel also waiting to be parked by the Valet.  The parking Nazi allowed my Mom to move the car (to a 30 min stop across Reynolds Square) until there was availability for the Valet to park it.  The parking Nazi  was so mean and nasty he made my Mom cry but at least he gave us a chance to move the car.

NOTE:  PARKING ON THE STREET IS FREE ON THE WEEKENDS THROUGHOUT HISTORIC SAVANNAH.

Breakfast was good....I am not a big breakfast eater.  There was delicious hot coffee, juices, assorted cereals, hot grits/shredded cheese, fresh fruits, pastry/muffins and on one morning there were hot ham/cheese/egg biscuit sandwiches.

If the price is right, I would stay again. The staff are friendly and helpful.

01/09/10 | Link | Rating: 4.0
13. Cortland Native C.
Enjoyed a girls weekend in Savannah at this lovely inn. We had a large double queen bed room -- plenty of space for two gals who need to get ready to explore the town -- double sinks were great. We saw some of the other double twin rooms -- a bit on the smaller side but workable. Furnishings are a la Williamsburg. No flat screen TV but that's fine. Their breakfast buffet needs a bit of work -- a little too much like an Holiday in Express fare. The two evening desk clerks were informative and helpful. Location location location! The absolute best part. Next door to the Old Pinke House and the Lucas Theatre! Couldn't be better.

23/04/11 | Link | Rating: 4.0
14. Joan S.
Great place to stay. VERY helpful staff. We arrived during huge thunderstorm. Helped us in and took care of car. Very handy to everything and reasonable price. Great restoration.

17/07/11 | Link | Rating: 5.0
15. Allison D.
We enjoyed our stay at Planters Inn. It was reasonably priced and in an ideal location. The wine and cheese reception in the evening was a nice touch and breakfast was more than adequate (although I recommend going down the street to J Christopher for an excellent breakfast if you're looking for something more substantial). My only disappointment was the actual guest room. I guess I just expected a little more quirkiness or charm, but it really didn't look any different than one of the better affordable chain hotels like Hampton Inn. The walls were really high and imposing with all of the decoration at eye level, making it less than cozy and there were a few scrapes and dings on the walls that made it appear a little run-down. Our view was of the parking garage across the street...not really important to us, but something to think about if a good view is something that is important to you. Speaking of parking, the guys at the valet pushed it like we would never in a million years find a space on our own, but there are at least two garages on either side of the street from the hotel and we had no problem finding a space, even with the tall ships challenge in town.  3.5 stars

17/05/12 | Link | Rating: 4.0
16. Carrie D.
Helpful staff, room was OK, but beware of the rooms that face the huge parking garage.  It was noisy all night, not to mention quite the ugly view!

23/12/11 | Link | Rating: 3.0
17. Victoria D.
I decided to stay here based on location and price, and after my visit I really think I'll always try to stay here. Planters Inn is exactly what you would expect from a Savannah B&B - charm, quaintness, friendly staff, beautiful rooms - while being in the perfect location for a great price.

The breakfast is very nice, offering both cold and hot items, juices, coffee, and tea, and served until 10:00 a.m., which is good for people who like to sleep in a bit. If you order room service, it comes from The Olde Pink House restaurant next door, which can't be beat.

I had reserved a standard room for myself, but when i arrived, they had upgraded me to a room with a view over Reynold's Square and of the Lucas Theatre. When I opened the door, a stunned "Wow" was all I could muster - it was too perfect.

Comfy bed, comfy robes, large room, a nightly turn-down service, the nightly wine and cheese reception, valet service...this place is just divine.

04/11/10 | Link | Rating: 4.0
18. Jamie T.
I stayed here at the beginning of February and there must have been some serious improvements after all these negative January reviews. The building was clean and quaint, the beds comfortable (though I had an extra in my room which seemed somewhat of a waste), the showers strong and warm, the wine and cheese and live piano music each evening divine. A notecard each evening at turn-down with the following day's weather forecast was a nice touch.

The location was excellent since I was attending a conference which had various sessions in Reynold's Square and the Pink House Restaurant next door.

The best part about this place is the staff -- it was my first time in Georgia, and I have to say Southern hospitality is no myth. Everyone was extra friendly and eager to please...and legitimately -- not in the too-sweet-to-be-real way that we Northeasterners can't stand.

The only problem I had was I couldn't get connected to wireless in my room. Either they have crappy routers, or the ghosts were interfering with the signal. Regardless, I could get connected to the front desk network so was frequently found sitting in the lobby in the wee hours of the morning checking my email and Twitter (to the amusement of my fellow conference-goers who all had iPhones). The concierge actually approached me the first day and asked if I couldn't get connected in my room and various staff members rushed about trying to fix it -- their efforts were in vain, but appreciated nonetheless.

Oh, and the housekeeping staff kept leaving the lights on in my room. Or maybe that was the ghosts too.

12/02/10 | Link | Rating: 5.0
19. Teresa M.
My husband and I  loved  the character and beauty of this old southern hotel. The staff was wonderfully accommodating and adviced us well on how to engage in savanna's history; food; drink; and night life. Great central location. We could easily get to the beach at tabby island. Great trip. I loved the coolness of the hotel. I'm a 47 year old female! Parking garage side was not really as loud as other reviewers said, I do know some people are very sensitive, this wouldn't be good for them. We'll be back! My husband was disappointed he didn't see a ghost, that would have made it a five star.

05/07/12 | Link | Rating: 4.0
20. nicole d.
Very much enjoyed my stay at the Planters Inn. I am gluten free and when I emailed to see what was on the breakfast menu the manager Marc offered to pick up special gf items so that I would have plenty to eat. That was so amazing especially since they had fresh fruit everyday but he did get chex cereal and soy milk! Only complaint was that our room and hallways were freezing and it took  a whole day to get the temp in our room to be comfortable. Overall, serivice was great and rooms were nice and location cannot be beat!

04/06/12 | Link | Rating: 4.0
21. Sarah S.
I've stayed here twice and highly recommend!

I am a fan of the boutique hotel over a massive, inpersonal resort or chain hotel. Planters is everything other hotels aren't.

GREAT LOCATION! Once your car is valet, there is no reason to check it out. EVERYTHING is walking distance, including one of my favorite restaurants on the planet: The Olde Pink House. Cute little quaint rooms, sweet staff who are more than willing to give lots of local recommendations add to the beauty that is this great inn located in a historic building.

Love this place and plan on staying here every time I come back.

(Side note: This place IS haunted. If you want to be spooked, ask the staff to tell you some good stories!)

07/09/11 | Link | Rating: 5.0
22. Vanessa M.
My husband and I came to Savannah for the second stop on our honeymoon tour of the South. We had no clue where to stay, but ended up picking the Inn on my grandmother's recommendation.

Wow! I'm so glad I listened to grandma! The inn is beautiful. The rooms ares smaller then we are used to in California, but for a city inn it was perfectly respectable. Beautifully decorated and impeccably clean. Our room overlooked the square, and I can't tell you how incredible it was to wake up every morning and sip a cup of coffee overlooking the beautiful park.

The staff had perfect southern charm. Everyone from the bellhop to the receptionist to the maid were warm and friendly. And when they found out that we were on our honeymoon the last night we were there, they sent up a bottle of champagne with chocolate covered strawberries from the Old Pink House, along with a handwritten note of congratulations and warmth.

The only place I'll stay at in Savannah!

16/02/11 | Link | Rating: 5.0
23. Melissa K.
This hotel is a great historic property in Savannah in a great location.  The rooms are all different but are all clean and comfortable and the staff is always friendly and seems to always go above and beyond.  The breakfast (included) isn't bad if you want continental.  Don't miss the wine and cheese hour - it is always a fun way to meet new people!

03/12/12 | Link | Rating: 5.0
24. Dekun P.
We called the evening before our stay trying to move our stay from Wednesday to Thursday due to an unforeseen event. We were told the hotel sold out on Thursday and the only rooms available ran a premium of $219. The front desk person Craig was gonna let us cancel without a fee. Eventually, we decided to go down to Savannah as originally planned and were glad that we went.

It was a nice and cheap stay. The first time I got my key, they gave me a key to an occupied room, but it was quickly taken care of.

The building is old but very clean. Our room faced the parking garage, but we didn't find it to be loud at night. The TV is an old tube type, but who cares. The location is convenient, it is close to river and the shops in the downtown area. They ran a complimentary cheese and wine social from 5:30 to 7:30, which we missed. From what I observed from the left over cheese, it was nothing fancy (pepper jack and cheddar cheese cubes from regular grocery stores). All in all, we were happy and got what we paid for.

25/03/11 | Link | Rating: 4.0
25. Clint And Arianne V.
This hotel was GREAT!  If you are looking for a historical place to stay, this is it.  We were in town a little earlier than check in time and our room was ready!  Patrick sent us right up to our room.  We stayed on the 6th floor which looks over the top of the parking structure (if you want a view, stay on at least the 6th or 7th floor.  Plus, other reviews mention parking garage noise.  Well there was none on the sixth floor.  Nice and quiet!).  You could see the tops of all of the older buildings around you.  It was nice.  The room was perfect for 2 people and cutely decorated.  We went downstairs after resting a little for the complimentary wine and cheese from 5:30 to 7:30 (Monday-Saturday).  The concierge was serving it and she was so helpful about where to visit and what to do.  When we came back later that evening, there were mints on our pillows and ice in our ice bucket.  They come by every evening and deliver it to your room!  The next morning we got up around 9 am and went down to a nice complimentary breakfast (waffles, french toast, muffins, bagels, toast, hard boiled eggs, grits, fresh fruit, yogurt, biscuits and gravy, coffee, OJ etc).  Maria helps out in the morning and she was so funny and nice!  

The hotel is located 2 or 3 blocks from River street which was great.  Also the Valet parking was about $14 a night (honestly if you are staying here and you plan to just roam around the historic district, dont even get a car.  The only reason we needed one was because we were with a wedding party and visited some of the family in the Savannah area). Expensive but worth it.  And the bell hops are super friendly and helpful too.

26/07/12 | Link | Rating: 4.0
26. Amanda R.
It's 3:45AM. Rarely do I write bad reviews and even MORE rarely, do I write them at this hour!!!!!!!

Um... first of all, I paid for a queen bed and somehow ended up in a TWIN. I have never had to sleep in a twin bed in my life - let alone for $200 a night. NO PROBLEM!  Until...

There's an f-ing rave happening in the parking garage RIGHT next door (outside my window) and all I hear is base thumping and people screaming. No one here seems to have any desire to fix this. OR even warn me about it. Apparently, there's some noise ordinance that says anyone can make noise until 4am. Awesome (if I'm in college).

So, people... Unless you have a very  tight set of ear plugs, RUN FOR YOUR GODDAMN LIFE.

Never. Staying. Here. Again.

16/10/11 | Link | Rating: 1.0
27. Maria S.
In Savannah for a friend's wedding on Reynolds Square, I chose Planters Inn because of the location and the price - $189/night. None of the chain hotels in the historic district - Holiday Inn Express, Hampton Inn, etc. - could match that deal the first weekend in October.

Service was exemplary. Good old-fashioned Southern charm and hospitality reigns at Planters Inn. Free wine and cheese are offered in the lobby Monday - Saturday from 5:30 - 7:30 pm, and an excellent continental breakfast is included with the room rate. I enjoyed the grits, hard-boiled eggs, bagels, yogurt and fresh fruit. (Bonus points for really good coffee and a wide selection of Stash teas.)

There are no ice machines available for guest use, but the hotel staff will bring you a bucket within five minutes of your call. (And they'll bring larger amounts if you need to fill a cooler.)

We used the valet parking service for $13.95/day, and by the time we made it to the lobby our car was waiting for us -- less than ten minutes, although the hotel recommends calling twenty minutes before you need your vehicle.

Our room was well-appointed and very clean. We enjoyed the complimentary bottle of Evian and the fluffy terry robes provided. We didn't shell out any extra bucks for a room with a view, but since we were up on the 6th floor, we could see downtown Savannah over the top of the parking garage next door.

The best part of Planters Inn is the location. We parked the car on Friday and didn't use it again until leaving on Sunday. You can walk from the Inn to all the key locations in the historic district. Definitely keep this charming hotel in mind when you plan your next visit to beautiful Savannah, GA.

06/10/10 | Link | Rating: 4.0
28. A A.
I stayed at this hotel in April of 2012.  Had a very nice experience.  The pros for staying at this hotel are that the staff is friendly, the service is good, the hotel  is clean, they are in a good location, they have nice breakfast and a lovely wine and cheese reception. The cons are that the rooms are a little small (but it's an older historic building) and it is right next to a noisy parking garage.  I don't know if there is anything the hotel can do about that, but it the one detractor to an otherwise nice hotel.

15/05/13 | Link | Rating: 4.0
29. Sean M.
Very nice hotel with great staff.
As others have said, the parking garage is right next door and every drunken frat boy d-bag feels the need to yell wahoooo at the top of his lungs as he looks for his car. This will awaken you if you sleep light.
Skip the free breakfast, eat at Henry's (it is attached to the back of the hotel) you will thank me.
The only complaint is the A/C unit in the room. Even when on all the way heat, ice cold air blows out. 61 degrees in the room with the heat all the way on when it is 94 outside. Turning off the air completely solves the cold but makes the humidity unbearable.
Other than that... It is a clean place. Just avoid room 408 unless you like frigid.

28/05/12 | Link | Rating: 3.0
30. Tawny A.
Read my husband's  (Nick A.) review for full details....

I will just say, that sleeping on a rock and taking an elevator that smells like puke for 4 days was NOT really great. And that my friends is just the tip of the ice burg. DO NOT waste thy money.....

08/01/10 | Link | Rating: 2.0
31. Kathy T.
It was solid but not overtop great.  Location was awesome!  Very comfortable and everyone seemed cordial.  The room was very quiet despite previous postings.   I would stay here again if my first choice was not available.

28/10/13 | Link | Rating: 3.0
32. Bill C.
We were woken up by loud laughing, yelling, etc. After that went on for an hour things got worse when the people above us started dragging furniture and jumping around. I called the front desk and she said it was wedding party with too much to drink, and that there had been 3 earlier complaints besides ours. She said she was going to call the General Manager to see if she could make them vacate the hotel.

It took another 30 minutes to quite down. It was now 330 AM. The next morning when we checked out the clerk asked how our stay was and I said I was disappointed with the noise. She said she didn't know anything about it and offered no apology. She further said she didn't know who I could have spoken with that night as there was a man on duty not a woman. She made it sound like I had made the whole thing up. She said she would have the GM call me as soon as he got in.

Five hours later, no call, so I called again. She said he had my message but was on a conference call so she would slip him a note and ask him to call me. Well, we're all the way home now, a day later, and no call at all. They simply couldn't care less that we got a lousy night's sleep.

It was bad getting woken up, worse to not even get an apology, and now frankly irritating that they didn't return our calls about it. I strongly recommend against staying here if you need a good night's sleep or if you expect the management to care at all about any problems you might encounter.

25/08/13 | Link | Rating: 1.0
33. C R.
DO NOT STAY HERE !!! You are and now have been forewarned !  I refuse to rate this hotel, because they don't even deserve a single star. The bellhops are rude and very confrontational with you before you ever check in. They have full access to your car, luggage and your room! The old saying is a fool and their money will soon part, don't be that person.  We were not only in a confrontation with them, but did not feel safe. My wife and I immediately left without checking in canceled our room booking through the travel sight and found lodging elsewhere in the city after driving all day. Read the bad reviews and heed the warning! Do not be blind and suckered into the false reviews.

18/08/13 | Link | Rating: 1.0
34. Heather G.
Wonderful Hotel, Kind employees (especially the service staff!), and beautiful rooms.

The lady that is running the breakfast, house keeping, and the lady helping with our conference food are absolutely wonderful.  They go out of their way, and never wait around for a tip, etc.  Genuinely kind, shining souls.

The rooms are nice and large.  The bathroom is small compared to other hotels I have been in, but still VERY NICE!  Comes with coffee, tea, shampoo, conditioner, lotion, etc.  Breakfast is free, and they will try to get something if you need it (eggs, waffles, coffee, juice, fruit, yogurt, cereals, etc.).

Parking is valet, and about $13 per night in the garage across the street.

LOCATION is awesome.

:)

26/02/13 | Link | Rating: 4.0
35. A S.
We stayed at Planters Inn for two nights due to a flight being postponed. The rates were reasonable and the location was great, which is why we decided to go there last minute. The rooms were clean and the bed comfortable. It was incredibly quiet. A lot of rooms face the parking garage across the street and ours was no exception, however the blinds kept out the light and we didn't hear any parking noise at all. The staff was friendly and the wine and cheese was a nice touch. The continental breakfast was the only negative part of our stay - the choices were lackluster and the first morning our one bagel had mold on it. Otherwise, we had a good stay and you can't beat the location for the price.

18/07/14 | Link | Rating: 4.0
36. Rick D.
From the Moment using our Living Social Voucher to the Moment we checked out this beautiful, quaint venue with EXCEPTIONAL customer service from the valet to the Front desk to maid service and everyone in between this place shines.
As in all business the most important thing is Location, Location, Location and this place has it. We valet parked and walked the entire 2 days to everything or took the wonderful tours. The Pink House is right next door and I have already reviewed it for it's amazing service, ambiance, food.
If you have a bad case here it had nothing to do directly with the hotel but with things out of their control. If they could fix it they would.
2 thumbs up, 5 stars, High Five what ever you want to use this place will fit it.

19/12/12 | Link | Rating: 5.0
37. T A.
Very disappointing. My mother was excited to be staying here and booked a room months in advance. When we arrived we were told they only had cold water and it would take 2 days to get fixed. We were told we could stay or go to another hotel but would have to pay more at another hotel. When I asked for a discount if we stay because there was no warm water, she laughed like it was a joke. Never offered a discount or work anything out with another hotel or to pay for the difference at another hotel which would be more expensive. Didn't care to keep us as a customer. If I was the owner I'd be upset that the front desk was turning customers away and making zero money vs giving a small discount to appease them. Thank got Holiday express was so accommodating - recommending checking them out, nice place at good price compared to poor experience we received here.

13/10/14 | Link | Rating: 1.0
38. Leigh W.
Had a nice stay here thanks to their friendly people and lovely wine and cheese reception.  Mediocre breakfast and small (is that actually a queen?) bed kept it from being 5 star. Really wonderful valet/bell hop boosted it up to 4 stars.

30/11/14 | Link | Rating: 4.0
39. Todd C.
I have never slept more soundly in a hotel in my life.  
Note, this was a trip of leisure.  If I had been on business I would have been a little disappointed because my room did not have a desk and chair.
The location is excellent, right in the middle of the historic district.  The Riverfront is only a short walk away as is the main street for shopping.  
Henry's next door is a great spot for a simple breakfast or lunch.
The Pink House next door is worth it for a special dining experience.
Continental breakfast at the hotel is good.  Lots of fresh fruit served in addition to standard offerings (cereal, muffins, yogurt, sweet buns etc).
Local newspaper and USA Today are offered complimentary.
TVs offer good selection of channels (including CNBC).
I had no complaints with regard to noise although I could see it being an issue for rooms near the elevator.
I hope to visit again soon.

26/12/13 | Link | Rating: 5.0
40. Sasha N.
excellent place to stay for the weekend if you're not at the mansion on forsythe.

04/04/14 | Link | Rating: 4.0
41. Alonzo W.
On our way through to Fort Lauderdale, we decided to overnight in Savannah.  We booked this room through Expedia.  We paid for the room and then Expedia told us the name of the hotel.  I was very pleased on the reviews and the pictures of the rooms. I decided to do some research on things to do in Savanna and discovered this place was haunted.  
We were really early but the hotel was very accommodating and checked us in.  We got to the room and it was very beautiful. The downfall was the view of the parking garage.  We had to keep the blinds closed because anyone in the garage on that floor could clearly see in the room.
For my ghost experience, I wanted to take some pictures of the room and grabbed two fully charged batteries and put them in the camera.  After two photos (no flash) the batteries were completely drained.  They drained so low that the camera shut down without retracting the lens. FYI, sprits are known to drain batteries. We decided to go around town and take pictures so I put in 2 more batteries and left. We took several pictures and the batteries were still fully charged.  Once we got back, I went to the six and seventh floor to take pictures since I heard it's really active up there.  Again no flash and 2 shots later, my batteries were completely drained.

The only true bad thing I have to say about this place is valet stole my change from the car.  I put about $4 worth of quarters in my arm rest for tolls and they were gone when the car was brought back to us the next day.

11/08/14 | Link | Rating: 4.0
42. Erica B.
Lovely hotel with a bed and breakfast vibe. We chose this hotel for its historic feel and location.  We plan on returning very soon!!

I would recommend hitting the wine and cheese happy hour that takes place daily.  It's a great place to meet other people and enjoy a quick snack before heading out to dinner.  The wine was ok at best, but the lobby is a charming place to sit - especially during the holiday season.

The included breakfast is so-so.  Not a bad place to grab a bagel, but I wouldn't be heartbroken if I slept through it next time :)

We loved our room aside from the view of the parking garage and the outdated bathroom.  It seems like the vast majority of the rooms face the garage.  Aside from the two minor issues, the room was fantastic with space to spare.  The furniture was great quality.

Possibly the best part about the hotel is its charm.  We would sit in Reynolds Square each night to listen to the violinist.  On New Year's Eve we returned to the hotel to find two bottles of champagne and the bottle we brought over ice.  Top notch service!!

01/01/14 | Link | Rating: 4.0
43. Angie L.
Beautiful Inn and helpful pleasant staff. Clean elegant room.  It was a refreshing change from a chain hotel.  We normally only use Hilton hotels.  I was impressed!

27/09/14 | Link | Rating: 5.0
44. Ken G.
We spent two pleasant nights at the Planters Inn during a recent visit to Savannah.  We got a great deal using an online service, but would definitely consider staying there again without the benefit of the discount.  

Savannah is a very walkable city and the hotel is conveniently located.  It is beautiful on the inside with a lovely, welcoming lobby, and a great staff.  Being an older hotel, the rooms are an assortment of sizes.  We lucked into one of the larger rooms which was nicely appointed and very comfortable.  The room rate includes a nice breakfast and a wine-and-cheese reception in the afternoon.  One really nice touch was that we found our ice bucket full each evening when we returned from dinner; something I have only seen in one other hotel, and a touch I truly appreciate.  Valet parking is very reasonable and your car is easily accessible in the parking garage across the street.

I do have three caveats:

1.  Most of the rooms face the ugly 1960s/1970s parking garage across the street.  We really didn't spend that much time in the room but, when we did, we just closed the sheers during the day and curtains at night and enjoyed the pleasant room.

2.  On our first morning we got to breakfast a bit on the late side and found the fruit and some other items either almost gone or completely gone.  When we arrived on the early side the second morning, there was plenty of everything.  So, adjust your timing accordingly.

3.  Whenever we asked the concierge for a restaurant recommendation, she would recommend a nearby tavern.  We did eat there our last night, it was just OK, but there was nothing uniquely Savannah about it.  On the first night, we pressed her a bit harder for a place with great shrimp and grits, and she did finally come through with a great recommendation.

10/02/14 | Link | Rating: 4.0
45. Van P.
I stayed here on a business trip because the meeting organizers chose this place.This is not an ideal hotel for any type of business meeting. The business center is 1 computer with no thumb drive and no Microsoft Office Software products. The printer has seen better days, too. The rooms are really old, not sure when they did their "multimillion dollar" renovation or where they spent the money, but the electrical outlets were loose in my room, heating/ac was an issue always too hot or too cold, my bed was hard as a rock, my bathroom was tiny, the hair dryer in my room was missing parts, and the staff tried to be helpful but clearly don't have the resources they need. Good pts: close to the shops, restaurants, complimentary wine and cheese each night; just don't forget to tip the server-who is also the concierge, complimentary breakfast- I did not try- the conversation from the meeting participants about the weird hard boiled eggs they served one day, scared me off. Stay here for the proximity of things make sure you tell them you don't want a room overlooking the parking garage--just don't expect much in terms of luxury or modern amenities.

31/01/15 | Link | Rating: 2.0
46. Opal D.
When the staff held our bags at the front desk, they stuck stickers to the bags (not to the handle - to the actual body of the bags) to indicate what room they belong to, and the sticker damaged a custom leather bag I had made overseas!!!
We were very disappointed!

29/07/13 | Link | Rating: 2.0
47. Maureen H.
In the heart of the historic district with one of the park squares outside the front door, the location for walking to sites and enjoying historic Savannah is wonderful. On the downside, there is also a parking garage next door which mean lights and noise a good part of each night. We had read this in advance and requested a higher level floor as well as brought sound machines so that helped, but it still took away from enjoyment of the hotel. Rooms were large, clean and attractively appointed with a classic feel. Limited wine and cheese in the lobby in the afternoons. Somewhat miss not having bar and larger lobby but the Pinke House next door has a nice bar. All in all an OK boutique hotel with some pluses and minuses.

30/05/14 | Link | Rating: 4.0
48. Danny A.
Free wifi, comfortable beds, and old-style hotel. Great location aside from the parking garage next door. Nice staff and comfortable lobby.

31/12/14 | Link | Rating: 4.0
49. Steven S.
Pretty good. Placement is good. Very pricey, 300$ for a single room, but very nice. Very good service. Very nice people.  Outlet placements were fine. Its nice to be right next to a restaurant. Alas, the good compliments only last.
    OK, first of all, the free internet is horribly DREADFUL.  I cannot even open the GOOGLE start page! The view was amazing, yes, the "amazing" view of a parking-lot.
The beds were fine, but when i left the fan on low for a couple hours, it became FREEZING COLD!!!
   It was a unique experience to be in a very old building as a hotel, and the service was amazing, so i have to give it a 3 out of 5! ^_^

20/08/14 | Link | Rating: 3.0
50. Jane S.
Three wonderful nights!  Excellent staff. So helpful and happy to serve. The hotel is in an excellent location. Valet park your car and you'll not need to move it until you leave.
The flavored water that's offered at the front door is very refreshing after walking in the Georgia heat. The wine and cheese reception is nice, however the woman hosting is a bit stuck up and borders on being rude if you don't book any meals or tours through her. This was the only reason I didn't give the hotel 5 stars. However the front desk staff and the valets, especially Jack and Colby were beyond excellent!!!!

02/08/14 | Link | Rating: 4.0
51. J B.
Don't confuse this hotel with a cute boutique or niche b&b this is a small old hotel. And despite its name and furniture it lacks character.  The good things about the planters inn are the location and free wifi.  The free breakfast is inedible. The cleaning staff barely cleaned our room, but did so quickly. The hotel room was clean when we checked in so its not like the hotel is dirty but house keeping did not do a good job cleaning the room once occupied or keeping pace with those that ate breakfast in the breakfast area. They would remove the dishes but leave spilled milk on the table. The doorman was friendly, the rest of the staff was decent.

06/05/15 | Link | Rating: 3.0
52. Dustin G.
The hotel is nice enough, it kind of looks like my grandmother decorated the place. The trouble began once we checked in. Once to our room we realized the view was of the parking garage and instead of a queen bed there were two twin beds. The front desk informed me that if I wanted what was confirmed on the reservation there would be a $32 upgrade fee. When I asked about refunding the total cost of the hotel I was told that wasn't possible. Horrible customer service and a gross misrepresentation of the hotel in general.

11/12/14 | Link | Rating: 2.0
53. Bartek K.
Great location. I would have expected more for the money though. They need to find a good balance between that historic southern charm and some modern upgrades. I didn't think there was anything about the actual rooms that I care to remember. The view of the parking garage was stellar. The building itself and the lobby were pleasant. The staff was also friendly and courteous. Although they were lacking in tourist information. They could use a dedicated spot for all the touristy pamphlets you can find at most hotels. If you can catch the happy hour hostess in the lobby she seemed eager to tell you all about the city and the not to miss destinations.

24/11/14 | Link | Rating: 3.0
54. Neila Z.
Pretty underwhelmed.  Carl, the Doorman was awesome.  After that it was just ok.  The room was nice enough, cute.  Lots of noise in the rooms, above and sues by side.  Housekeeping yelled to each other from one end if the hall to the other at 8am on Saturday .... Guess that's one way to get guests out.  Breakfast was barely adequate, ran out of coffee and cereal so stale they threw it out.  Given the wonderful location we were very disappointed.

11/04/15 | Link | Rating: 3.0
55. Heather H.
I had a wonderful stay at Planters Inn! My room was comfortable and clean. I enjoyed the wine and cheese reception from 530 to 7:30 PM. I appreciated the turndown service at night with the mints on the pillows and the ice in the room. The bed was comfy. The showers have been updated and I had a wonderful shower. I really felt that the staff was on point with making sure I was comfortable and the service was great during my whole stay. The location was very convenient for this walkable city, especially when I had dinner next-door at the Olde Pink House. The breakfast was the one thing that wasn't for me since I have food allergies there wasn't anything I could eat. I was fine with walking down the street to the smoothie King and having a vegan smoothie. I would definitely stay here again!

11/03/15 | Link | Rating: 4.0