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Savannah Marriott Riverfront in Savannah, GA

Savannah Marriott Riverfront in Savannah, GA

Specialties

Discover a new standard among Savannah hotels at the Savannah Riverfront Marriott. Located on the Historic Riverfront, our hotel in Savannah, GA, is connected to world-famous River Street via the Riverwalk. Walk throughout the Historic District and enjoy beautiful squares, historic house museums, art galleries and antique shops. For kids, we offer the Nickelodeon Your Stay program- a great way to help your little traveler enjoy their stay at our Savannah, GA resort. Our full-service resort in Savannah, GA features over 36,000 square ft of meeting and event space and regional dining and cocktails at Blue, A Savannah Bistro or the Blue Bar and Atrium Bar. Our Junior and Executive suites and our Concierge level rooms and lounge offer luxurious accommodations that rival the finest of Savannah hotels on River Street in Savannah. Experience the Marriott and enjoy prime access to River Street and beautiful waterfront views along with renowned Marriott service on your next trip to Savannah.

History

Established in 1992.

Full service Marriott convention hotel.

 

Company Info:

Rating: 2.67

Address: 100 General McIntosh Blvd, Savannah, GA, 31401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (64):

1. Tom M.
Served its purpose but not convinced it was worth the money. I asked for a room with two beds and got two doubles. I didn't know hotels still had double beds! We got a less than spectacular view of a lower roof and vacant lot and a $18 parking fee. It seemed more like a no frills room and not what I expected for the price, especially from a Marriott.

16/06/10 | Link | Rating: 2.0
2. Brian M.
Let me just say the whole staff is super friendly and always very professional. Unfortunately the hotel is not up to the standards I expect from a Marriott. The room was clean but extremely dated. Looked like a Best Western instead of a Marriott. There was some water stains and mold from a water leak in the past. If a hotel like the Marriott are going to charge you $22 dollars extra for a resort fee, $22 parking, and pay for inter-net you better have a better quality product, Not real bad just not worth the price.....

19/10/09 | Link | Rating: 2.0
3. Victor K.
Nice modern hotel; great location!  Reasonably priced; you can walk to all the downtown restaurants and it is in a safe location.  Great views of the riverfront.  Friendly service.  Nice indoor pool.
Nice gym with lots of equipment.

02/09/10 | Link | Rating: 4.0
4. Andre C.
Great service, friendly staff. I am Marriott Platinum so know my Marriots.

But....the river view sucks, big wide river with industrlal units on the other side, hotel is a conference center I think and it shows. Rooms are the bare minimum for a full Marriott. Didn't eat there so can't comment on restaurants or room service.

If I'd known there was a Hyatt I would have tried that, or a boutique hotel, but also needed the stay for a Platinum renewal.

26/12/09 | Link | Rating: 2.0
5. Christopher B.
I would like to start by saying that I never leave bad hotel reviews but their is a first time for everything. I'm currently staying at the Marriott Riverfront and can't wait to check out tomorrow. I'm in town for a conference (PDG Bursars Conference) and this is by far the worse Marriott that I have ever stayed. I arrived this past Saturday and had to deal with a ton of high school girls screaming from several balconies all night long followed by the fire alarm which went off a few times that night. I also had two separate charges on my debit card for $500 and $318 now mind you my job paid for my room and my conference. I'm sitting around just about flat broke waiting to hear why my card was charged the $500 fee and when i can expect it returned to my accout which wasn't for residuals and the front desk person couldn't understand why that amount was ever charged to my card. The bottom line for me is even though Savannah is a very beautiful town my stay at the Marriott has made this trip a total nightmare.

24/04/12 | Link | Rating: 1.0
6. Millhouse R.
The staff is extremely polite and helpful and you get a nice river front view with your room.  The opitimy of southern hospitality.  However, the hotel itself needs work. Lobby's  and hallways are flooded by fluorescent  light, tdecor inside and outside of the rooms is third rate and the mattresses feel like peanut butter.  I literally had to roll myself 1/2 way to the floor to get out.  You can definitely hear the bratty, whiny kids through the sheet rock, as well hard slamming doors. The final straw is that the hotel bars close at 9pm and 11 pm respectively.  Way too early.

You should probably check out some of the beach front motels and hotels in nearby Tybee Island which have cheaper rates and most likely more comfortable rooms with better access to the beach and restaurants.

30/12/07 | Link | Rating: 2.0
7. Leslie T.
Dated hotel; suite not fully upgraded. 1992 doors on closets, bathroom. No towel racks anywhere in the suite. Stained stucco paint on bathroom wall. Bathtub fixtures not uodated. Clean, other than the stained walls. Nice lobby. Excellent patio along the river.

15/09/12 | Link | Rating: 2.0
8. Sonce L.
We moved on to this hotel after the disgusting dealings with the hotel we tried to check into upon our arrival to Savannah.

Conveniently located next to the downtown area on the riverfront.  They were very kind in accommodating our last minute request for a room and b/c our other reservation was also at another marriott property, they canceled our other reservation.  

My first impression was of the Valet service though.  I can't get over how polite and patient these guys were.  We had a ton of bags and corralling 4 kids with luggage can be quite the herculean feat.  Thanks for treating us with your southern gentlemanly ways.

Rooms were clean and nicely appointed.  We had a junior suite (6 of us) but it didn't have a separate bedroom which can be awkward with 4 kids.  

The pool was in the lobby area and there was a bar.  The pool was a little small, considering the size of the hotel and this area seems dimly lit.

We also have the concierge level service from Marriott and their breakfast was decent enough for us to get filled up and not have to make another stop until lunch.  Fresh fruit and juice, hard boiled eggs, lox and bagels, and so on.

There is a nice view of the river that my husband enjoyed while smoking a cigar and I had the kids.

Would stay here again.

19/09/08 | Link | Rating: 4.0
9. SS J.
During my recent visit to Savannah I stayed here. The hotel is not impressive. The set up is strange in that the area that allows you to pull up in front of the hotel is one floor below the lobby and the bell hops/valet attendants are lazy. Although we wanted our car to be valet parked and luggage unloaded for us, they did not even offer and told us to turn around and go park in the garage. Perhaps I missed the purpose of a valet area.

The front desk staff was friendly enough upon check-in and despite it being a busy time of the day for them I did not have a wait. The first thing I noticed is that the exhibit hall for a conference had been set up in the main area of the hotel, which combined with the high ceiling, made for a very noisy environment. The elevator made a loud clanking noise on the way to my room and I had to wonder if it was going to even make it. I later noticed that all of the elevators made this noise.

The room itself was very dated and noisy. While the bed was comfortable, that was about the only truly positive thing I had to say about the room. In the bathroom, I found that two out of four towels were dirty - one with brown crusty stuff all over it and one with black smudges all over (like grease). The bathroom was spacious so I had to wonder why one had more area to use the toilet than to take a shower. The TV was tiny.

The room provided reasonable desk space with easily accessible outlets. Wired internet connection was available for $13/day. The working space was okay except for the fact that it was located next to the AC/heat unit and the unit made such loud clanking noises that it was a distraction.

The room featured a balcony - that overlooked the aforementioned noisy main area of the hotel lobby. Therefore, we had a front row seat to all of the voices, announcements and music filtering up from 7 floors below. In addition to the noise from below, the walls of the room were very thin and you could hear just about anything and everything from surrounding rooms.

I could not even bring myself to try out the spa (which required you to pass through the conference exhibitor set up) or the restaurant.

Oh, and that riverfront view? It's fantastic - if you don't mind staring out across a dirty industrial area.

For $199 I was disappointed. Add to that the $18/day parking fee plus the $13/day internet fee and it equals: can do without staying here again.

Not recommended.

21/09/11 | Link | Rating: 2.0
10. Rick R.
When I stayed here, there weren't many occupants.  There is very nice cardiovascular gym with ellipticals, recumbent bikes and treadmills.  Each machine had a television and iPod connection.  It can even upload the exercise data to your iPod.

The rooms are spacious and clean.  Bathrooms are also capacious with granite countertops.  There is a refrigerator, flat screen television but NO free internet.

Parking is abundant with indoor and outdoor spaces.  There are two pools: Indoor and Outdoor.  A bistro on the second floor has a good breakfast buffet - I must have put on 5 pounds eating there ONCE!  The bar in the lobby is okay.  There is Johnny Walker Gold and Blue and they have a full bar.  No single malt Scotch, though.

The view from the lobby is nice - the beautiful Savannah River.  A walkway along the river connects the clientele to the rest of Savannah Night Life.

Overall, for the price, quality of service and amenities, I was happy.

16/09/10 | Link | Rating: 4.0
11. James H.
Ok service and somewhat friendly staff. A bit boring on the decorations. The river views are nice.
Compared to most Marriott's this place seems a bit out of the norm. In a good way, but just unusual.

29/04/10 | Link | Rating: 2.0
12. Alison M.
This is a unique hotel. They made the inside of the hotel look like an outdoor courtyard with skylights covering the entire ceiling and balconies looking down on the lobby, bar and indoor pool. The indoor pool is cute and even has sun umbrellas to give the effect that you are outside. However, the real outdoor pool wasn't as cool. It was tiny and basically in the parking garage so I stuck with the indoor one. One good thing about outside was the river-view patio right off the lobby. The room was pretty much what you'd expect at a Marriott, nothing stellar. Something I must mention is that we were pretty upset to find out about the $20 a night fee to park. So when we were checking in we asked about street parking and just like that they comped our parking. It was a little weird, but definitely awesome.

19/05/10 | Link | Rating: 4.0
13. Scott B.
Nice room with a view of the river which was fun.  The parking places were cramped for my full size truck.  A nice location which allowed us to walk every where.  The staff was helpful, friendly, and professional.

04/04/12 | Link | Rating: 4.0
14. Mike B.
This review is primarily for the on site restaurant - Blue. I'll review the hotel at end.

The restaurant was hands down the worst service I've had in any restaurant. The food took an exceptionally long time to come out and our waitress did no pay us any mind in taking care of it. I asked to speak with the supervisor and did. They comp'd the meal but still I honestly could not understand the depth of ineptitude from the staff.

The hotel: The rooms are a little dated and not at the higher end I've come to expect from a Marriott property.

Parking: They've got you trapped based on the location of the property compared to everything else in Savannah. I just hate it when they charge you a high price for a room and then throw $18 parking on top of it.

11/07/10 | Link | Rating: 1.0
15. Ashley H.
My husband and I stayed here for 2 nights, 11/25-11/27. The location is on the far end of the river walk, but still fine if you want to walk all over the downtown area. My husband made the reservations online a couple weeks prior to our trip, and received a discounted rate. I called a few days before the trip to confirm the king size bed and ask that we be put in a riverfront room if possible. The woman on the phone was very rude in her mannerisms and tone when she told me that since we were getting a discount, she couldn't guarantee me anything. I guess I could understand that, but wouldn't you want your discounted people to be just as happy as full paying guests? She made it sound as if we were lesser people.
My husband made the reservation online, and we specifically requested a king size bed and extra foam pillows. Those feather ones hurt my neck... When we arrived, I asked to be upgraded to a riverfront view. This is an extra $30 per night charge. Also, this is in addition to the $18 a day for parking. We may have a received a discount on the room, but hotels such as this nickle and dime you on every little thing, so it was still turning out to be more expensive than we planned. Our "riverfront view" was on the far side of the hotel and partially blocked by a piece of wall. We did get a king size bed, but apparently pillow requests do not transfer if you change rooms. I found this odd... Not to mention that the bed is terrible on the joints of a side-sleeper like me. I was sore in the hips for the whole trip.
Many things in this hotel were lacking compared with other places I have stayed, which could be deemed of cheaper variety. For example, there is no safe in the room closet, which is something I have come to expect of any hotel. I expect to be able to lock up my valuables without having to go to the desk each time I want them out. There is a coffee maker, but no small fridge. (Which was a great disappointment when I wanted to bring back leftovers from The Pink House) There is no free breakfast, and you have to ask for something as simple as a shower cap. While walking around, the scarred and pitted baseboards and door bottoms come into sharp focus, as well as the crooked wall lamps. The temperature on the 4th floor where we were seemed to be stuck on heat, but the room was stuck on freeze. The lobby and atrium is decent, but smells horribly of pool chemicals at all times, as the pool is indoors. The atrium is just one huge open space and lacks any sort of decoration. I would expect better from a hotel that charges as much as they do for a normal-paying customer.
The one bright spot was the concierge. She was extremely helpful in booking all of our tours and reservations for dinner. She is not employed by the hotel, however, but a private travel agent. Maybe that's why she was so happy...
Overall, I give this place a 3 due to it's location. But you must ask for a riverfront view, or even an atrium view. Otherwise, you will be taking in the scenic parking lot and rooftop air conditioners.

09/12/11 | Link | Rating: 3.0
16. Kerry C.
I stayed here with friends after driving down to Savannah for the weekend. The location of the hotel couldn't be better. It was RIGHT on the waterfront, and the lobby has huge windows looking out onto the river. Our room was on the non-waterfront side of the hotel, but we barely spent any time in there anyway.

Savannah is definitely a walkable city, and the hotel was within five minutes' walk of the riverfront area. We decided to take a cab to dinner because of our shoe choices, and the concierge didn't seem to understand. Even after we asked her to call us a cab, she kept saying, "But you can walk." Perhaps I should have put my foot up on the counter so she could have seen for herself that I wouldn't be walking in those shoes.

Other than her, the staff was very friendly. We didn't utilize many of the hotel's amenities, but the location and views definitely added to our Savannah experience.

02/11/10 | Link | Rating: 4.0
17. Rebecca S.
Perfect location for visiting Savannah, can walk to everything!  Clean nice hotel and room.  Great service at the lobby bar and from the house keeping staff.  They charge for parking and internet.  The ice machine on our floor broke during our stay so we had to go to another floor for ice.  

When we first arrived we received calls to see how we liked the room, then how did we like our breakfast, we were not interested in hearing from them that much.

14/11/11 | Link | Rating: 3.0
18. Bill D.
By Marriott standards, the property is cosmetically dated.  But, it's spectacularly managed and spotlessly clean.  The staff is wonderful and you are treated like a star wherever you go.   There is absolutely nothing that compares to the quality of Marriott's training program.

This is a waterfront property, so many of the rooms have balconies.  It's a bit of a hike from the historic area and parking is charged in the rather small lot.

The fitness center has older equipment, but it's in pretty good shape and I have zero complaints - elliptical, treadmill, pilates, free weights.  The trend in most hotels though is towards small fitness centers.  So, I expect this would be downsized in the next update.   There's an indoor pool and hot tub.  

Wonder of wonders - here's a full service spa with steam as well.

Restaurant menu is available at the bar.  I'm on a restricted diet, and I was pleased there were options available.  I've put a request into Marriott that they publish  nutritional information so guests can make better choices.

This was a coincidental trip for us as we hadn't planned on going to Savannah, but we're glad we stayed a few nights here.  My partner had the opportunity to do a site visit for a conference he is doing at this property this year.  

I can be rather biting in my comments, but when I see people are working very hard with what they have at hand, I think they should be commended.  Savannah is well served by this hotel and we'd certainly stay here again.

10/02/10 | Link | Rating: 4.0
19. Neeta L.
The hubby and I chose this Marriott based on the location and the price.  The price was right and the room with the river view was the best!!  It was just what we needed for our anniversary!!  The rooms are very nice and clean, the hotel has adequate parking, and the customer service was wonderful!!

Customer service was the best part about this hotel!!  Ppl were there to greet you at the entrance, in the parking garage, and while getting on the elevators!!  They were awesome and if we ever visit Savannah again and go during a special occasion, we will be staying at this Marriott!!

10/08/12 | Link | Rating: 5.0
20. Stephanie I.
Recently I stayed at the Marriott Riverfront.  I want to thank the staff for all of the great service they provided.  I especially would like to thank their concierge, Michael, for all of his assistance and knowledge that enriched my mother's and my first trip to Savannah.  Would definitely recommend this hotel!!

14/10/13 | Link | Rating: 5.0
21. lori n.
The staff and service at this hotel was definitely a 5-star however the executive level lounge shockingly charged $10.00 per cocktail. I have never experienced that before. The breakfast was just basic. Coffee not even hot on first day. Toilet in room ran and the beds were lumpy and uncomfortable as well as just doubles which was tight for four of us. Pillows were awful. I stay at Marriotts worldwide and this one while being a great location and view of the river, plus fantastic staff, the overall property was sorely lacking.

28/10/13 | Link | Rating: 2.0
22. Erin C.
Very nice staff here!  I ate at the lounge and had a TON of extra pasta.  I lamented that I wouldn't be able to take the food with me and the bartender IMMEDIATELY called maintenance and asked them to send up a mini refrigerator to my room.  She anticipated my need before I even thought to ask.

The rooms were clean and I had enough towels.  The pool is a little confusing to get to, well, the outdoor pool.  There are two pools, an outdoor and an indoor!  Of course, for the price per night, it SHOULD be nice.  You must pay for wifi, but you no longer have to pay for parking as an overnight guest.

The bar and restaurant close a bit early and there's really not much going on at the hotel, so it's great for people who like it quiet.  Supposedly there were three weddings going on while I was staying there.  It was so quiet I had no idea!

02/06/11 | Link | Rating: 3.0
23. Henrik C.
This hotel was built for the 1996 olympics. Overall a nice hotel, a few blocks from the main action in Savannah. It is on the river and with a great view of the ships entering Savannah.

The rooms are a bit dated. The bathrooms have not been updated recently, TV sets are "OLD" but functional. The river side rooms have small balconies but great for a drink or chilling at the end of the day.

The breakfast buffet is generous and with a great selection of food and a very attentive staff.

The front desk is typically not busy and they offer really good service.

The lobby bar is "SLOW" and the service is really not much to talk about. You have to hail the bar man multiple times to get service, ... There are lots of other bars around, so go elsewhere to get the service you deserve.

There is a small pool at the lobby level and there is a little smell of chlorine. For a family weekend in Savannah this is a great option.

23/04/11 | Link | Rating: 3.0
24. Rachel S.
The front desk took forever to check us in even though no one else was on line. Bellhops overly "friendly" kind of hinting that they expected large gratuities.Our room was nice and clean. The window view? facing the inside of the lobby downstairs. Our room feeeeezing with no thermostat to control the temp. We slept with heavy blankets and layers of sweatshirts. Guess where you can warm up; in the gym! The gym is clean, spacious, &well equipped with modern high quality machines. BUT it is the warmest room in the hotel! No thermostat there either.
Maids were knocking on our door on Sunday Morning every hour after 9am even though we'd already received a 1pm late checkout. We were charged for internet and for self parking.
On a positive note, this hotel is clean, spacious and the beds are very comfortable. It is in a great location at end of Riverfront walk.

04/11/11 | Link | Rating: 3.0
25. saundra a.
This Hotel gives Marriott a bad name.  It's run down and the staff are so tired from all the complaints they don't care.  The joining rooms are the worst no sound proofing at all.  it's like the other guest is in your room having a conversation right over your head or the TV is right next to your head.  After complaining, they called the guest and she turned the TV down but it was still to loud, they finally moved us to a room at 1am in the morning.  we were leaving at 8am.  the new room had NO HOT WATER!!!  they offered us a free buffet breakfast, it was worst then the rooms!!!  sadly, we booked through expedia and the hotel could only comp our parking.  when i complained to expedia i got the run around about getting reimbursed as the front desk person said they already compensated me by giving me a free breakfast and parking.  i work in Georgia a lot as does my colleagues and i've told them to avoid the Savannah Marriott Riverfront.

21/09/14 | Link | Rating: 1.0
26. Charlotte M.
We stayed here for the Fourth of July had had a wonderful stay. Check in was fast and friendly. We were able to check in a couple hours early. All the staff is friendly. We really got the feeling that all the members of the staff were going out of their way to make the Holiday celebration special. We ordered room service right before the Savannah Fireworks show started and the food arrived fast, hot, and delicious. We have a fantastic view of the fireworks from the balcony of our room.   The room was clean, nice size, and the bed was comfortable. The hotel is a bit outdated and frayed and could use a little remodeling and updated, but other than that everything was perfect.

05/07/14 | Link | Rating: 4.0
27. Sandy K.
I checked in for two nights and they upgraded me to a suite which had a view overlooking the Savannah River. I watched the large vessels travel up and down the sixty foot deep river which at times is so tranquil and peaceful looking.

The Savannah Marriott is located steps from the river walk shops, pubs and restaurants and the trolley tour stop is located in front of the hotel.

The fitness center has been remodeled recently and has new treadmills, life steppers and life cycles in addition to free weights and a universal cable machine. There's also an indoor & outdoor swimming pool and a spa located on site.

The staff here was very friendly and accommodating from the staff at the front desk, club lounge and restaurant.

24/11/10 | Link | Rating: 4.0
28. Bethany A.
A gorgeous hotel right near the Riverwalk with beautiful views of the river- even though it rained through half of our stay it was nice to look out on the water. The staff was friendly and courteous and the hotel was very clean and house keeping kept everything clean and well stocked. Our room had a mini fridge, but alas we had to pay for wifi :(

The hotel is obviously well suited for convention business and has a big open lounge, a gym, and a pool that is right there out on the open on the main floor so the hotel has a little smell of chlorine. Boo.

Tip: AVOID the restaurant. It's expensive, has poor service and the food is merely edible. But I don't hold that against the rest of the hotel.

14/04/13 | Link | Rating: 4.0
29. Jim B.
I travel quite a bit, and this was a stay paid for with reward points.  It may say Marriott on all the linens, but this was run more like a Days Inn.

We had trouble with the front desk on four occasions (did they strive for a team of incompetent people?); total lack of towels or of house keeping service on one day; bad directions/recommendations from their concierge service (do they even go try these things themselves?); taxi cab issues at the bell stand; and high prices or supplemental charges for every little thing.  Concierge Lounge sucked, Spa closed before its posted hours (receptionist said they weren't real busy, so decided to close early ... I watched as the staff grabbed their bags and left potential customers standing there); the bartenders were lazy (Glenn); overall, the hotel was grimy and needed sprucing up

I'm used to Marriotts like the one in Greenbelt MD just outside of DC.  The Savannah Marriott GM should travel there to see what a Marriott is supposed to be.

31/07/12 | Link | Rating: 1.0
30. Alayne H.
With spacious common areas, this hotel was obviously built for convention business. We stayed here over a holiday weekend and were very pleased. The staff, from the bellmen, to the front desk, to housekeeping, were all attentive and friendly.

Our room was good size and nicely decorated. The mattress, pillows, linens were very comfortable. Not sure when the last time this hotel was renovated but it had a clean and bright appearance.

I did think it was odd to place an indoor pool and hot tub in the lobby/atrium of the hotel. The outdoor pool was inconspicuously tucked away on the side of the hotel. Just thought these two placements were unusual. But, that's just me.

The location is far enough away from River Street and the historic district to make you feel removed, but yet close enough for a short walk to get in the mix.

I would definitely stay here again.

07/10/11 | Link | Rating: 4.0
31. Sadea A.
We stay at different Marriott products all the time, and i can honestly say this one is the WORST.  Run down looking and barren spaces, it has no curb appeal.  Our cute little balcony on the river looked cute, until we got STUCK on it and had to yell to guests below to get out by staff with pass key.  The old rusty door runner was damaged inside, so when we shut it leaving open only an inch so as not to get locked out, it froze and had to be manhandled open by staff.

Add to this the 4am mandatory evacuation for a fire alarm for an hour, and you get one disappointing star.

21/06/14 | Link | Rating: 1.0
32. James M.
In a word - dump.  I should have done more research but I was in a hurry and appreciated the Marriott name and reputation.  I could not have been more wrong.  $400/night got me a pathetic room with a tiny balcony and squeaky doors.  Forgot your shaving cream?  - they'll sell you a little travel sample for $7.50.  Room not cleaned by 2pm?  Call down. I did. Three times and finally got it cleaned by 430pm.  Zero amenities. And I mean zero. Service staff could give a damn.  Sure, the location is good but you're a five minute walk to the hilton. And that's where I'll be on my next visit. UPDATE - just found out they charged me an extra day...plus parking.

25/06/14 | Link | Rating: 1.0
33. Kelli J.
I would give this hotel a better rating. However, I am here for a convention - 500 of us (FIVE HUNDRED) have been here for 5 days now - and at this moment we are having our final awards banquet. I can't even imagine the money this association has  paid out to this hotel to put on this fabulous convention. This last night at our biggest awards banquet the hotel has booked the adjacent room to a more lively group. We are  honoring men and women who have made great accomplishments in our industry, but are forced to hear top forty songs and inappropriate hip hop songs through the paper thin wall that separates us from the other room. I am disappointed that the hotel did not take these things into consideration, and will not make adjustments - despite the abundant amount of complaints to front desk -  to make everyone comfortable. I would think twice before scheduling a major event at this hotel.

17/01/15 | Link | Rating: 2.0
34. Rahim R.
It was a good hotel. When we checked in, our room was frigid. Even with the air of and fan on low it seem to still pump out cold air. Even when we put it on heat, same dilemma. The staff was responsive and helped fix the situation.

The hotel was in a decent location from things. It took about 8min walk to begin to run into the restaurants.

Our room was facing the inside of the building. It has some ambient natural light but it was a little awkward.

29/09/13 | Link | Rating: 3.0
35. Geoffrey L.
What made this stay a 4 star stay was the staff. I see others have issues with this location but in my case anything that was a problem and I only had one was fixed within seconds of not minutes by the staff. There is wear on the walls of the room in the bathroom but all in all the room with a riverview was awsome. The Concierge service here is unrivaled. They will do anything it takes to make your stay perfect. Honestly the only issue I have is a noise complaint on a Monday morning that made it so my wife had to threaten to call the police because it was 1am it was just not a party day. After a couple of complaints by me and my wife they did end up fixing things. All in all this was a great place to stay especially if you have a special event like a 10 year annaversary as they will go the extra mile for you!

16/07/14 | Link | Rating: 4.0
36. Silvia A.
I am so disappointed with this hotel. It costed nearly $200 a night and did not include anything (breakfast, Internet in the room, parking  are extra, priced at 15/20$ each/a day). The room was nothing special, small with small tv, quite depressing. Many people brag about the view but my room had a view of the air conditioning units of the hotel. In addition to the poor view (or lack of) the windows were so dirty I could barely see through. I can't believe they sell that room at that price. The indoor pool looked cute but not worth the price. The location is not bad but there are better hotels closer to the center.

04/07/14 | Link | Rating: 1.0
37. Scott S.
Never ever again!  This hotel is rated as a 4 star hotel, and I don't know how.  It is disgusting.  It was filthy, totally outdated, and there are just simply no words to describe how much I hated this place.  Specifically, I killed multiple cockroaches in my hotel room.  The public access bathrooms on the main floor were disgusting.  It appeared they had not been cleaned in weeks.  I've seen cleaner gas station bathrooms.  Wi-Fi is not free at this hotel, but it has always been free at EVERY Marriott I have ever stayed at.  Not only will I not stay at this hotel again, I will not give any Marriott related hotel my business, that's how horrible this experience was.  DO NOT STAY HERE!  The location is horrible, the accommodations are horrible.

24/04/14 | Link | Rating: 1.0
38. Tori N.
Though this is months late, I figured it's better late than never.

Perk #1: They play great music in the lobby. RHCP was on when I started the draft to this review months ago. Amazing taste.

Perk #2: The lobby area is a great place to grab a drink from the bar and lounge in one of their comfy chairs. Many opportunities to people watch. The author in me was one happy camper during these lazy moments. I also discovered the wonders of a mint julep. Thinking of that now... I want one. Gahhhh.

Perk #3: Right by the water and the tourist trap street. GO GET CANDY!

Perk #4: Right on the water so you can see all the boats as they sail by.

Perk #5: Beds are comfy, rooms are clean, lots of FREE shampoo/conditioner/mouth wash/body wash. Boom.

Perk #6: Front desk is great about calling you on time and calling a cab if you need one to get to the airport.

Not so great #1: A bit of a walk because you're close to the edge of the area.

Not so great #2: No mini fridge in your room, so no keeping water bottles chilled. They have one of those little bottle coolers though, so you can run to the ice machine and keep water bottles (or whatever else that's bottled) chilled.

Not so great #3: Pool indoors. Awkward because there's balconies overlooking the lounge area, so if you want to go for a swim inside... be prepared to be scrutinized if there's anyone chilling on the balcony.

Not so great #4: Restaurant food here is gross.

So, my thoughts on Savannah: I wouldn't enjoy it if I came here simply for a vacation. I'd run out of things to do after the first few days, and since there really isn't a beach to lounge at (as far as I know), I'd be going nuts by day 3. Thankfully, I got to experience the area and kept myself occupied enough with this reader/author convention I attended. When I wasn't attending an author panel, I was exploring and terrorizing the streets with my friend. Pretty sweet deal.

If I ever decided to come back to Savannah, I'd definitely stay here again.

03/10/13 | Link | Rating: 4.0
39. Katy G.
I don't know what everyone else experienced but our stay has been great. We booked with two different points accounts and they were accommodating with letting us stay in the same room. Kathy Jo was the lady at the front desk who made it worth writing a review. She's been so helpful and sweet and told us some good places to eat. The only reason I took away a star is because it isn't right in the middle of everything like it makes it sound but it's not that much extra of a walk. And also the parking is pretty high but she was very sweet about it. I think people need to get over the view thing, obviously everyone wants a nice view so clearly not everyone can get one. We're on the 8th floor and overlooking a roof but I'm not complaining. It's not like they all gathered around and decided they would give you the worst view they could.

23/09/14 | Link | Rating: 4.0
40. Janene H.
Not a bad hotel... if you like be blasted out of bed at 6am by one of the cargo ships steaming past your hotel room. Yes, that's right. They blast their horns just as they pass by the hotel. OK, well, to be fair maybe it was 6:40am. Still, there is no way you can sleep through that! Oh, and the fire alarm woke us up at 2:20am. That was the first time THAT had happened to me! Thankfully we didn't have to evacuate but we did have to wait for them to resolve the issue then noisily announce that they had.

The room was sufficient and the lobby was nice enough. How odd that the indoor pool is literally inside the hotel. The desk staff was nice but our bags took quite a while to get to our room when we checked in. We got a room with a balcony overlooking the river. The view was kind of nice, but the way the balconies are designed you are right on top of your neighbors. We stepped out on the balcony and were surprised to here, "Hello!" from our neighbor on their balcony. We could have shook hands! You can also see right in to your neighbors room from your balcony. So much for leaving the shade open to enjoy our view!

The walk to the historic district or river front is a bit much too. Its not that it's really FAR, but it up a hill on busy Bay street. It is not a pleasant walk. Or you can walk the dark alley closer to river... Just don't do it alone. For the money there are so many other hotel options in Savannah...

25/04/12 | Link | Rating: 2.0
41. Eddie S.
Motel was ok but it's at the very end of river street and far from any attractions. Was here for a conference and the meals were provided. Some of the worst food I have ever had. School food was better than these meals
Not on my list to visit again

19/08/14 | Link | Rating: 2.0
42. Nikki T.
My husband and I stayed here Presidents Day/Valentine's Day weekend and had a very pleasant experience.

- Excellent, friendly service. Every staff member we encountered was extraordinarily pleasant.
- Very good, if not ideal, location. You have to walk about 4-5 blocks to get to the action, but it's a pleasant walk if you are in halfway decent shape (assuming the weather isn't awful.) Only took a cab once, and it was because I was wearing 4-inch heels and the restaurant was on the edge of Historic downtown.
- Perfectly clean.
- Comfortable bed. I liked that it was a little lower than most beds, and it faced the window.
- Prompt and efficient room service.
- Average food - eat somewhere else. Savannah has the best food!
- The balcony was a nice touch, even if the view was of the street :)
- We did not use them, but I liked that there was an indoor pool and a bar.

We were charged two nights for parking, even though we didn't have a car, but they promptly removed the charges once we brought it to their attention. Parking is $19/night, which is mildly annoying, but what can ya do. We probably would have parked in one of those $10 public garages nearby, if we had brought a car. Savannah is very walkable (and parking downtown isn't easy) so I really don't see the need for one, anyway.

Also, Marriott hotels seem to charge for Wi-Fi in the rooms across the board, which I don't love, but it's certainly not a showstopper. I also would have liked a refrigerator in the room (we often left restaurants with delicious leftovers but nowhere to store them!) But overall, this is a great hotel and I would recommend it!

18/02/14 | Link | Rating: 3.0
43. Pat M.
6th floor was clean. All staff very helpful including Patrick at the front desk. We some how accrued 19$ at the business center printing off tickets for a show at the historic district theatre. Patrick said he would deduct the charge so he did. It was cool. Not sure why everyone else is complaining about this. Very fancy and nice marriott.

29/11/14 | Link | Rating: 5.0
44. MD W.
I can only rate my experience... 8th floor with a water view was really nice! Breakfast was great! The convenience to river street was awesome! The free water ride was terrific.

I have stayed at this hotel in the past, and I can say it's lost some of its flair!!! They need to make the needed corrections...

19/06/14 | Link | Rating: 4.0
45. Matt D.
Ended up staying here since another hotel in town where we pre-booked was so bad (see other hotels review). This place was great from the staff to the cleanliness of the room. I called from the other hotels parking lot and they told me they had enough space and our last minute request to stay would be no issue.
 When we pulled up we were greeted by not one but two bell hops who were very inviting and will to help off-load our car full of luggage while we went to check-in. During this time they kept a great conversation telling us about places around town and how things have changed since our last time in Savannah.
 This hotel is a short walk down the river (600-800 yards) to all the food and night life you can ask for. If walking isn't for you the water taxi is just out the backdoor.

 This is a place I will be staying at a number of time over the next year as we plan our wedding in Savannah. Also we will mostlikly have our wedding party stay here. If you want a great place to stay with friendly staff stay here.  My only suggestion is if it is possible try and get a room on the river side and watch the boats go by and relax on the balcony.

I have also read other post about the Fire Alarm issues. It did have an issue Monday night. Luckly we were jsut coming in. But on check out the took off the charges for parking for both nights ($40) just for the inconvience.

07/05/14 | Link | Rating: 4.0
46. Elena W.
FOUND A USED CRACK PIPE IN THE ROOM
I'm going to start from when we were checking out of the hotel: We mainly lived out of our suitcase for the few days we stayed here, so we didn't even open the drawers or closet to put our things in. When we were packing up, I opened the top drawer of the bedside table (the same one containing a bible) and found A USED CRACK PIPE sitting in the drawer right next to the bible. First, the cleaning crew should definitely have cleaned that drawer out (unless they're the ones using the crack pipe), second: are you kidding? This is a family hotel. They're lucky we didn't have little kids in the room playing around in the drawers, finding the crack pipe, and putting it in their mouth. I would've sued for that. Not to mention the crack addict who lost their pipe! Another lucky find was a pair of dirty men's socks next to the bed that belonged to neither of us staying in the room.
Other than the obvious problem i have with finding a used crack pipe in my hotel room, the hotel lobby is kind of empty and definitely needs a new decorating scheme, and since the pool is right there it smells like chlorine everywhere. The beds were comfortable, but when we first got there the guy told us we would have a "city view" which really was a room overlooking the roof of the hotel and the construction across the street. We did get switched to another room right on the river with a nice view of the water.
The restaurant was mediocre. We got the breakfast buffet which came with waffles made to order, and had to wait way too long and send in multiple waitresses to go get the cook. The food was average.
Also, there was a vent in the room blowing cold air the entire time we were there. The room was freezing so we called the front desk, and since it was late at night they said they would send somebody to the room the next day to fix it. Nobody ever came, and the room was freezing the whole time.

18/04/14 | Link | Rating: 1.0
47. Chris W.
We stayed in this hotel for a conference, so fortunately got a much cheaper rate than $260 which is way overpriced for this rundown hotel.  The hotel is in dire need of being updating and the amenities are limited.  When we arrived around midnight, it took 5-10 min to find someone at the front desk (though we had called ahead to say we would have a late arrival about that time).  There was no refrigerator in the room so I asked for one and at first was told they would send one right up, but then was called 30 min later to say they were out of them but would get one tomorrow.  We never received it during our stay.  There is no complimentary breakfast or even coffee beyond what is in the room.  The hotel bar is over priced for a limited selection and closes at 10pm due to the interior facing hotel rooms and balconies.  The outdoor pool was drained. The indoor pool is in the main atrium of the hotel and conference exhibits and activities are also right there, making it an odd set up.  There once was a hot tub, but now there is a large plant in the hot tub.  You have to pay for parking ($7.00 per day) and there is serious problem with people double parking their cars.  Coming in late at night, we struggled to find a parking space but passed more than 10 cars that were double parked.  The walls are very thin and one night around 3am our neighbors decided to have a bluegrass concert complete with loud harmonica.  After calling the front desk, someone did come up but just said "please try to keep it down" rather than being more enforcing.  

I stay in Marriott's frequently and this hotel fell far below what I expect from the company.

30/03/15 | Link | Rating: 1.0
48. Melissa M.
I didn't stay in a room here, so I cannot rate that part of the hotel, but for any large function, like a Military Ball, these people totally dropped the err... ball.. on this one. Severely understaffed. Incompetent employees. The food was terrible and cold. It was hot in there and no one ever brought water around. It took over an hour to be served, and then half the table was forgotten about. I counted trays of food being dropped on the floor five times. Totally unacceptable. The bar was understaffed. People stood around for 20 to 30 minutes for a SODA. You'd think, for a place that has a banquet hall, they'd be able to staff it.

09/03/15 | Link | Rating: 1.0
49. Gee N.
Awful start of the day with the most awful breakfast! By the way, Marriotts, atleast this one and the one we stayed at in Montreal have this whole process where the breakfast provided if you are an elite member is just the cold options and cereals. You need to pay additional $$ for the hot selections. Which is fine but the food was the worst I have tasted in a long time. Well I hardly ate any of it after the first couple of bites. Hope this doesn't set the tone for the rest of the day.

That part of the review was written while I was attempting to eat a few spoonfuls of the breakfast that day.

The good thing about this Marriott was that it has the view of the river so we were able to watch the annual boat parade from our room.
The staff - courteous, friendly - especially, I believe it was , Michael, who was super nice and helped us with some glitches in the reservation.
The location of this Marriott is more to one end and that means quite a walk to check out this lovely city.

I was more amused than disappointed at this next thing I am gonna talk about. We had two rooms and in the one with the two full sized beds (these beds are super small, good for kids I'd think), we noticed that the sheets were torn. We were way too tired to call up the front desk and report it and have it changed.
Looking back at my stay there, I don't really hate it, but I wasn't wooed by it either. Next time around, I might opt for staying at the Hyatt that seemed better situated in the historic downtown or elsewhere. Probably my rating is more a 2.5 or a 2+ than a 2.

Just so you know, I love staying at the Marriotts , and have been staying in them almost everywhere I travel to.  Some of them, like this one, wasn't a great experience.

07/12/13 | Link | Rating: 2.0
50. Joyz A.
My experience was great staff!  Bell Captain, front desk, concierge, and maid service was very professional and accommodating. My only criticisms are that it would be nice to have a coffee bar open in the morning and parking is definitely overpriced.  Current construction next door but I thought the views were awesome.  I would definitely stay here again.

28/07/14 | Link | Rating: 4.0
51. Lauren S.
This place is horrible. We will never stay here again. It's run-down, the staff don't seem to care about maintenance (lazy housekeeping, etc.), and has pretty much no redeeming qualities.

Don't eat the food here. Everything is low-quality, bland, and inadequately prepared.

The parking situation is ridiculous. You have to pay to park at your own hotel and the spaces are tiny.

The view was of some roofs of the building. I've never stayed in a suite with such a distasteful view.

The decor is really sad. Everything needs to be updated. Nothing is cohesive.

The only perk is that it's moderately close to places of interest.

01/06/14 | Link | Rating: 2.0
52. Paul O.
What a gip. Nothing was as told or advertised upon checking in, which put a bit of a downer on the trip, especially for the price this room cost.

I was guaranteed a room overlooking the river. Every good review mentions the view first. Since that's what was advertised that's what I wanted, but hell, I would've settled for a room that looked out toward the inside of the hotel lobby. Instead what was given was a room overlooking the back employee parking lot. What a view...look at that lavish oil stain over there!

They also charge you a parking fee. I never saw mention of that anywhere until checking in so be prepared for that if you're driving.

Lastly, the bed in the room was terrible. It was lumpier than Golden Corral's mashed potatoes and the thread count on the sheets must've been 8 because they were one step away from sandpaper.

If you're coming to Savannah I urge you to look elsewhere for a hotel room.

27/12/13 | Link | Rating: 1.0
53. Shari B.
Great location, but my bed had torn/ripped bedding.  I even left it viewable every day I  was there and they staff just made the bed around it.  The floor was filthy and the tile in the bathroom could not hide the urine stains.  The public bathrooms were disgusting.  I was overcharged on my bill for "guest" parking which was absurd to me since I didn't drive.  The desk acted like I didn't even stay there when I asked them to adjust the billing.  As a Marriott reward member I would not stay there agin.

23/04/15 | Link | Rating: 1.0
54. Anthony T.
Not a bad hotel but way overpriced for the accommodations. No microwave or fridge so that was disappointing. Next time I'm in the area I am definitely not going to spend $300 for one night. It was in a convenient location to the river walk.

19/02/15 | Link | Rating: 3.0
55. Tim E.
Hotel in bad need of a refurb. Location is not ideal. Staff very friendly and the only reason this hotel gets 2 stars. Next time we will stay in a bed and breakfast. Don't bother. Not worthy of the price.

14/03/15 | Link | Rating: 2.0
56. Ariane T.
The hotel could have been awesome... It's in a nice location on the riverfront, and while the rooms were decent, they did not reflect the price. We came for Valentine's weekend getaway. We booked a month in advance. A very friendly bellhop helped us to our room, where I discovered two double beds instead of the king bed we were expecting (hello, a married couple... Valentine's weekend) I called the front desk, where she told me in a polite voice but in rude words that she wouldn't be accommodating us. We had a couples massage at the spa, which was awesome, until we realized they charged us $20 more than the receipt we signed. Automatic "gratuity" was already included in the price. Naturally the front desk polite/ rude girl couldn't help us, and the spa was conveniently closed. Our "complimentary " wifi never worked, the toiletries in our room were half used and had clearly not been replaced prior to our arrival, and the luxurious balcony and patio chairs were covered in bird poop. And finally, we didn't receive breakfast vouchers that we were promised at check in. When we went to inquire about them the following morning, there were two front desk staff that spent an uncomfortable amount of time asking us what happened to the original vouchers we were given (never received), and a solid five minutes attempting to locate another voucher to give us. I don't really know what the big deal was, but they were making subtle accusations that we had done something with the vouchers. When that many things are wrong, it becomes a job in itself to right them, and I didn't come to this hotel to work. Get it right, Mariott. Your guest deserve better than this, and your rewards members definitely deserve better.

15/02/15 | Link | Rating: 2.0
57. Ronnie C.
It's a Marriott, for heaven's sake. It should be better. The staff was friendly and always greeted us with a smile, but they seemed short-staffed. The hotel was functional, but it was run down and unclean. Grime on stall doors in conference section ladies' room. Restrooms not tended to during a heavily attended conference. The pillows in my room smelled like unwashed, oily hair, the duvet was ripped, and the carpet was dirty. Housekeeping changed the pillows after I asked for a deep cleaning of the room, but the carpet stayed dirty. I monitored the space between the back of the toilet and the wall over the course of my 5-night stay; the detritus and hair remained. I don't care if you have a fancy name, nice shower head, and curved shower rod, if it's not clean, it's not worth my money. On Monday, a beer bottle stayed in the elevator area on my floor all day. Later in the week, it was a wine glass that sat for at least 24 hours. It was just kind of sad.

The high point was the awesome omelette custom made at Blue, their restaurant. Also, room service was prompt and polite.

03/10/14 | Link | Rating: 1.0
58. Vivian A.
Had a wonderful experience here ... Well located and the front desk staff was friendly and accommodating ... Michael the PM Lounge Attendant was INCREDIBLE ... Extremely knowledgable about the town, very friendly, great personality and VERY helpful!!! The Marriott is lucky to have him as a member of their team!!!

02/01/15 | Link | Rating: 5.0
59. Jess M.
Hotel is located on the end of a busy strip. It's slightly off the beaten path but it's walkable to everything and is right on the riverfront. The staff were super friendly and the room was nice.

The parking garage is creepy, smelly, and does not appear safe but nothing bad happened while the car was parked there full of stuff for a day and a half.  

I would stay here again. The stay was priced according to its outdated look.

04/01/15 | Link | Rating: 4.0
60. Bulent T.
Here for conference as Preferred member. View is really bad unless you get on high floor over River. Feedback from dozens here are Most rooms smell really bad and the walls are Paper thin. At all costs, avoid hotel especially once new Hampton Inn is complete

11/03/15 | Link | Rating: 2.0
61. Tina A.
So I flew to Alabama from LA and drove all the way and after eight hours of getting to this hotel I was given a room on the fifth floor with a king bed and not our requested double beds. Our room is directly above  the hotels air conditioning system which makes a ton of noise. Upon calling the front desk I was told there was nothing they could do to accommodate us. I requested we at least receive a complimentary  breakfast and that was also denied. I've been in the travel industry for more than 20 years and never have I been to a Marriott location that was so unprofessional and unaccommodating to their guests. We are only staying one night and I'm so grateful for that. I definitely don't recommend staying at this property unless they can boost up their management skills and their reservation abilities. Only plus note I have is that the bell service was very kind and sympathetic.

27/12/14 | Link | Rating: 1.0
62. Mark J.
This place while on the riverfront is a bit off the beaten path.
The hotel is with its atrium is definitely dated but the rooms are OK, the bathroom is fairly large in particular as compared to most other Marriotts. My biggest issue was with the bed which was much too soft for my liking.
The lounge offers breakfast and dessert in the evening but the menu never changes, so it becomes boring after a while.
When selecting a room try to get a riverfront view, while its a hike from the elevator its worth it.

01/04/15 | Link | Rating: 3.0
63. Jennifer S.
Pros-
Staff was friendly
Location was on the river, close to downtown.

Cons-
$19 per day to park your car
Wifi is also not free
No refrigerator
No safe
Had a "do not disturb" sign on door and at 9am they continued to bang on the door anyways to try and clean the room.
Construction / road and sidewalk closed.
Mattress was terrible. (Too soft)
Our view of the river had a chimney in front of it.

Worst Marriott experience ever.

04/04/15 | Link | Rating: 2.0
64. Melissa H.
I was extremely reluctant to stay at this hotel, due to the numerous poor reviews. But my brother travels extensively for work, and he was renting our hotel rooms with points from a loyalty program. Due to the ACCG Conference in town, the Savannah Mariott Riverfront was the only hotel that fit our criteria, his loyalty program, and had enough rooms available for my whole family.

I was pleasantly surprised. We needed a few accommodations that were minor but very important, and the Mariott came through on each. (Example: my father needed a mini-fridge in his room for diabetes medicine.) The front desk staff were also very friendly.

A few things of note:

There is construction going on next door. The road is closed, but you can get in and out of the hotel. There's a sign indicating that Marriott guests can proceed through.

One of my family members slept on a pull-out sofa during our stay. He reported that it was very uncomfortable. I can't say I've ever slept on a comfortable sofa bed, but it's something to keep in mind.

The hotel restaurant is expensive. The food is good, though.

I really have nothing bad to say about my personal experience. Nothing blew my mind, but it was a pleasant stay.

03/05/15 | Link | Rating: 3.0