This page contains the latest information about The Cotton Sail Hotel in Savannah.
Below you can find the contact details and address, as well as read the reviews and comments about The Cotton Sail Hotel in Savannah from other users.
For your convenience, below a list of other hotels in Savannah, GA.
Company Info: Rating: 3.85
Address: 126 W Bay St, Savannah, GA, 31401
Hotels in Savannah, GA
- Mon: Open 24 hours
- Tue: Open 24 hours
- Wed: Open 24 hours
- Thu: Open 24 hours
- Fri: Open 24 hours
- Sat: Open 24 hours
- Sun: Open 24 hours
1. Han L.
We stayed at the Cotton Sail Hotel for one night in Savannah and we wish we never had. We could not have been more disappointed and dissatisfied with the way we were treated by the staff. We had booked and paid for a 'Deluxe 1 King Bed, Balcony, River View' room with the hotel through Expedia; however, upon check-in we were put into a room without a Balcony. When we confronted guest services about the discrepancy, we were told that according to their computer system we did NOT book a room with a Balcony - which we have received confirmation for - and that there were no more vacant Balcony rooms to switch us into. In attempt to appease us, the front desk representative promised to "take care of things with Expedia" before our check-out the next morning. 10 hours later...we hear nothing and gave front desk a ring once again. This time the assistant manager picked up. She claimed to know nothing about our issue and after questioning the validity of our story and stating that it is "entirely Expedia's fault", she finally said she'd make a phone call for us. Couple minutes later, she informed us that she was not able to reach anyone at Expedia, reason being that the staff were off for Memorial Day Wknd and that there was nothing she can do for us until the next Tuesday at the earliest. She even accused us of booking with a third-party vendor instead of directly with the hotel!
At this point, we were more than frustrated and felt greatly disrespected as customers; the assistant manager's attitude and demeanor were apparent that she did not care about any issues that had to do with a third-party vendor. Outraged, we proceeded to call Expedia, got an operator on the phone, got the assistant manager of the hotel on the phone with us, and obtained the appropriate refund within all but 5 minutes of time!! Wow, obviously she [assistant manager] did not try really hard...We are disheartened to see that the management of Cotton Sail was never serious about resolving booking issues for their customers like us from the get-go. And worst of all, not one sincere apology was given by the assistant manager before we stomped out of the hotel. We should have known better and avoided booking with a Just Opened (big red flag!) hotel with staff that lack proper training and an uncaring, incompetent management.
Feel free to stay at the Cotton Sail if you wish to have an management that will no longer view you as equals when you book through a third-party vendor. We certainly will never step into their doors again, nor will our friends and family.
25/05/14 | Link
| Rating: 1.0
2. Sherri R.
Our first stay in Savannah and this hotel was a great place to start. Got into town early and called to see if our room was possibly ready so we could take advantage of valet parking. It was 11:30 a.m. and they said our room was ready. Standard check in time is 3 p.m. All of our parking attendants were very helpful in loading our goods and taking us to our room (and retrieving things my husband had left in car) and when we left in the rain, offered umbrella escort to keep my hair dry!!! You guys ROCK! The River View room was FABULOUS! Celebrating our daughter's birthday, the roof top bar was very cool. Would definitely stay again, free parking would be nice as well as fridge and microwave in room.
30/11/14 | Link
| Rating: 4.0
3. R H.
Our stay at the Cotton Sail was great!! We visit Savannah at least once per year and love trying new places. This property is just a couple of months old so it was perfect. Located between Bay St. and River Street; the location is stellar. You never have to use your car in the historic district as it is central to all trolley stops and free shuttles. The staff is wonderful; very friendly and accommodating. Make sure you drink the tea in the lobby!!! It is YUMMY!!!! We booked a deluxe river view king room with balcony and it truly was just like the website depicted. The website never shows the "bacony" and for good reason. It really is not a balcony like one would think (see photo). Please understand that it is for standing only; if you are brave!! Do not book this room category if you're wanting a tradional balcony that you can sit on; this balcony is about 2.5 feet long and 18 inches deep. Men with large feet may not fit unless they stand sideways. That said, it may not be worth the extra money if you want an outdoor area to enjoy. The valet parking at $25 a day seemed a bit steep so we chose to get a visitors pass at the Visitors Center; 2 days for $12 (weekends are free). Found a great spot on River Street and stayed there our entire trip. The Top Deck bar has a great view with decent food and beverage options. All in all I would definitely stay here again and would recommend it to others.
02/08/14 | Link
| Rating: 4.0
4. Carrie Y.
What a fabulous find:) I had booked a room at a chain hotel that recently had some negative reviews on Yelp...fortunately, I was able to cancel my reservation and check in here. From the valet, the front desk, bellman, and concierge....everybody was soo friendly and accommodating! My daughter and I had a wonderful stay. The location was fabulous...what an amazing view....I could watch the ships forever! We were treated to a fabulous firework display on Friday night:) The rooms were extremely clean and comfortable....very green and upscale at the same time. I will definitely be back to visit Savannah soon and will not consider staying anywhere other than the Cotton Sail Hotel:)
07/06/14 | Link
| Rating: 5.0
5. Judy D.
We just came back from a 6 day vacation in Savannah, GA. We stayed at the Cotton Sail and we had a wonderful experience. The hotel is only 2 years old so everything is brand new. The decor is modern and funky. Our room was very relaxing with big plank hard wood floors and a ceiling to floor window. The bed was comfortable, fluffy and cozy with a long body pillow to boot! The bathroom was very modern with a large shower stall and a lighted makeup mirror. We loved everything about the room except one thing: no mini fridge! That's ok, we learned to live without it. We had a street view which looked down upon Bay St. We enjoyed the busy view, although we didn't spend much time in our room. There is so much to see in Savannah.
The staff was wonderful, helpful, friendly and always had a pleasant greeting for us. We booked tours through our concierge and she gave us a lot of good information.
There is a roof top bar that serves food and great drinks which we took advantage of on our last night there. I wish we had gone earlier in the week because the view was amazing along River Street. It was very well decorated and there were lots of tables and sofas outside the bar area.
The one downfall of our stay at the Cotton Sail was the $25 daily fee they charged to park your car. There isn't a whole lot of parking in Savannah so they valet the vehicle and park it in a garage somewhere up the block. We didn't know this until our arrival and at that point you really have no choice but to pay the fee. I still feel we would return to this hotel because our hospitable experience outweighed the parking fee. It is a beautiful building located right along the river and it's conveniently located. We even extended our stay for an extra night because we didn't want to leave Georgia!
26/07/14 | Link
| Rating: 5.0
6. Jackie C.
I want to start by saying that I wanted so badly to be able to give a 5 star review, but there were a few things that were very lacking on my stay. Firstly upon checking in a bit earlier than the 3 pm standard (advertised) check in time, we were greeted by Dwayne and there seemed to be confusion/lack of communication on his part about our room. He acted very confused about the fact that we needed two king rooms (for 3 people) instead of just one. He took our information, after some looking at the computer, he decided we did indeed have two rooms and informed us neither of them were ready, but that we could go ahead and check our luggage with him, and the car with the valet and he would call us when the rooms were ready. So we walked to City Market to get some lunch and kill some time until we could check in. Around 3:40ish we walked back to the hotel since we had not received a call and it was 40 minutes after check in. Once again we were helped by Dwayne who tried to take our credit card information again, which he had already taken and checked us in previously, after more confusion about needing two king rooms instead of one, he told us one room was ready and he would call the room when the other room had been cleaned. I also requested our luggage that had been checked previously so we could begin unpacking in the one room, but there seemed to be confusion about this as well, so he told us he would have the luggage delivered to our room and took/kept my baggage ticket. So after waiting in our room for about 20 minutes, I finally went back up to the check in to request the luggage and check the status of the room and was helped by a lady who told me she would have the luggage delivered to the room, which only took about 10 minutes or so, then after about another 20, I went back again to check the status of the room, to finally be told that it was being cleaned but that she could go ahead and give me a key to the second room. So finally about an hour and a half after check in time we had both our rooms and were able to change and get back out to see the city.
The other reason I rated this hotel 3 stars is that the cleaning crew is super, super slow. I know this hotel hasn't been open very long, and there is a learning curve, but there is no reason that the cleaning crew should still be cleaning rooms at 4:30-5:30 each day. We left out early each morning, and then would return in the afternoon to change for dinner and rest a bit to head back out, and every evening when we did this the cleaning crew would just be getting to our rooms, which is ridiculous for a hotel in this price range. One day we didn't even get the room cleaned, only towels and coffee because we wanted to be able to stay in our room and change... so we told her we would pass on having the room serviced that day.
Another big downside to this hotel, which we we already knew about before booking, is that the elevator does not go down to river street level, which is very inconvenient. You have to walk next door to the Bohemian and take the elevator down to the river level, this is unacceptable considering the price range of this hotel.
There is a bit of noise that can be heard from the other floors/rooms, but not as bad as some of the reviews previously stated.
Other than the above mentioned items, the stay was lovely. Our experience with all the bellhop staff and valet staff was exceptional, everyone we came into contact was very nice and helpful.
The hotel's overall appearance is nice, with beautiful hardwood floors and high ceilings.
For the price, I'm not sure we'd stay there again unless I knew beforehand that the rooms were cleaned earlier in the day, and there was river street access.
23/10/14 | Link
| Rating: 3.0
7. Dominique H.
Stayed here for New Years 2015. The hotel itself is gorgeous, within walking distance to everything and the staff is abnormally friendly (I am a city gal, not use to such niceness, but greatly appreciated it!). I only have a few gripes with regards to the hotel itself. First the $25.00 parking fee, we ended up paying it because the hassle of finding somewhere to park wasn't worth it. I just think this price is a tad steep, but for such a tourist filled area, its pretty much expected. Second, the room we were given, although it was pretty and the bed was comfy it was extremely narrow and had we stayed more than two nights this would've drove me insane. Also we had a city view room which was at street level so we couldn't even open the shades the entire time unless we wanted to put on a show (hmm). We arrived at 3:30 (check in is at 3 pm) and our room was not ready, we didn't receive a call that it was ready until almost 2 hours later. Our plan was to arrive and take a quick nap after the long 8 hour drive. My BF mention this to the front desk on the day we checked out and not only did they comp one nights room charge they also comp'd one night valet fee. I thought this was awesome to say the least! I do wish it would've been a gesture made by the hotel, but heck I am not complaining too much that we had to say something because they could have simply said sorry and left it at that. All and all we had a great time while visiting Savannah, and would definitely return, maybe not to this area (way too tourist(ee) for me), but great just the same.
23/01/15 | Link
| Rating: 4.0
8. Frank F.
We went to check this place out. New Luxary Downtown Hotel next to the LONG Standing Hyatt Regency. Hmmmmm
04/11/14 | Link
| Rating: 4.0
9. Delicia L.
Well kept hotel in a great location...walking distance to everything. The staff is awesome and ready to help. This is my new home away from home when in town. Nicole is beyond the BEST!!! She made sure my stay was stress free being that my overall reason for being in the city was stressful enough (my son's a freshman at SCAD). This is a must book.
13/09/14 | Link
| Rating: 5.0
10. Billy H.
Hotel was nice . Beds are comfy but but the bar upstairs is terrible . Don't stay on 5th floor!!!!! The bar is right on top of you . They play the worst pop dance music and every time a chair moves you get woken .This lasts till about 2:30 then cleaning guy gets there at 7am start the noise all over. The "balcony" is a joke , you can't even fit a chair . the hotel should inform customers about the crappy bar, the noise and the lame "balcony" .
No they wouldn't even give us a discount . They took no responsibility at all. All they said is " they are not affiliated with the bar so they have no control over noise". They also said "it's river street , it's going to be noisy " . We party just not till 3 in the morn
16/08/14 | Link
| Rating: 2.0
11. Josh M.
Above and beyond service with a perfect location! A fresh new Gem in an old city.
Upon arrival, I was greeted by three different helpful people who informed me of every parking option and it's cost. They helped me find the best solution for the weekend. The hotel shows so much character with an older feel yet it is still very modern.
I ordered chocolate covered strawberries to surprise my wife for our 1 year anniversary. Nicole was so extremely nice that not only did she set them up on an arranged plate on our bed but she had a beautiful gift bag with a hand signed card to congratulate us. Just as we settled in our room, Nicole knocked on the door with extra robes and a beautiful bouquet of flowers for my wife. I never ordered them or requested them at all! We were so floored by such an amazingly warm welcome. One of the coolest things about the hotel is the Topdeck bar which overlooks the river. The location is perfect as well. We will not have to drive anywhere for the whole weekend. I am extremely content that I picked Cotton...Sail for our riverside stay in downtown historic Savannah!
03/07/14 | Link
| Rating: 5.0
12. amy c.
What a wonderful hotel!
The location is perfect (right next to the Bohemian and across the street from Moon River) if you want to be between River and Bay Streets. We opted for a city-view and it was very quiet despite the busy, bustling holiday weekend. The room is much larger than many I've stayed in throughout Savannah. The decor is modern, clean and yet still has that Savannah feeling--especially on the outside. Very nice, knowledgeable staff.
They even threw a little party (with free pizza and a cash bar) on their new roof deck for the fireworks on the 4th, which was nice. We didn't have to fight for a place to stand or deal with the crazies on River St.
Valet is pricey ($25/night) but that's to be expected in Sav. We will definitely be back.
07/07/14 | Link
| Rating: 5.0
13. Molly G.
It's a new hotel which seems to be working out a few bugs. It's interesting of how differently people view things. I saw a review that complained about wooden floors where I thought they were great because you are sure they are clean versus carpet. The hotel is super clean and the river view is great. I'd stay there again.
28/10/14 | Link
| Rating: 4.0
14. Shannon S.
This place is beautiful. Came to the bar for a date the roof gives a gorgeous view of downtown Savannah and river street it's on the pricey side but the view is so worth it and everyone that was working were really nice and attentive. It was a great night so you should give this place a try :)
12/12/14 | Link
| Rating: 5.0
15. Stephen L.
Hotel and beds were nice. However trying to sleep is another story. Had a similar experience as another reviewer but this was on the 4th floor, which is the lobby. This seemed to be a one off situation where there was a celebrity, wedding party, and more at the same time.
Management was very apologetic and refunded our stay. Beautiful hotel though!
21/09/14 | Link
| Rating: 4.0
16. Leah L.
The food was delicious! And of course the view was amazing! I was impressed with the service. Rebecca was our waitress and she was friendly and patient, as we had a group of 12 ladies. Very attentive. And the chef came out to say hello...she was lovely! I can't wait to go back!
19/02/15 | Link
| Rating: 5.0
17. Rachel H.
Our room was perfect. We had a beautiful view of revived street and they have an incredible roof top bar! I got to watch the hawks play while the sunset was setting! Front desk was wonderful as well. Had an issue with the valet but it was cleared up promptly!
09/02/15 | Link
| Rating: 5.0
18. Dan H.
Right up front, this hotel doesn't have any free parking. You can either valet for $25 or park in the garage across the street for $16/day. Charging this much for a room should grant you free parking. Heck - increase the price of the room by $16, buy a block of spots in the garage, and give me "free" parking. Impression management 101, folks.
While walking to the doorway on the beautiful front deck, the first thing that hit my mind was "What's that smell? A barn? It smells like horses...". The front deck stinks. Badly, and this never changed. I think its because of the restaurant dumpsters that are stored in the alleyway below.
Once inside, the hotel is gloriously beautiful. All the style, deco, and fluff you would expect at this price point. Staff were attentive and eager to please throughout our stay.
The room is modern, and tastefully done. The amenities are top notch and the Starbucks coffee pod is a nice touch. The floors were wood/laminate and I thought that was kind of cool. Never saw that in a room before. The television remote was a joke. The buttons appeared to randomly work, and there was no 'guide' available. You have to click through each channel to see what's on and decide what you want to watch.
We left the room and went for dinner (Tubby's. Get the Captain's Platter. Thank me later) and the skies decided to open up on us. On the way back, we noticed that the hotel has a floor at the canal-level, so we decided to try and take the elevator from the canal back our room. Oopsie! No go. The ground floor elevator doesn't work. Off we went, back into the rain, up the block, up the stairs, past the stinky patio, and into the lobby.
Our room was overlooking the river. Marvelous view - horrible for sleepytime. All the noise and activities of the street come right through the closed window. There was some fella playing his sax out there till after midnight. It was nice for an hour or so, but when I wanted to sleep - his playing was like nails on a chalkboard.
Speaking of sleep, those cool wood/laminate floors in the room? Yeah. They transmit every stinking step of the people above you - directly into your room. When our upstairs neighbors came stumbling home, they apparently decided to dance the jig in their concrete shoes. Every. Single. Step. They. Made. Broadcast directly into our room as if they were in it with us. Between the sax player and the shenanigans upstairs, we got about 5 hours of sleep before we were up and out at 7 am.
Wood floors - they look cool, but they're not idea for a hotel floor unless you're going to soundproof the hell out of them.
The bed was comfy but had a massive pit in the center. Yay,
All in all, a disappointing stay. It was not a cheap room and you can score a better deal elsewhere in town. We won't be back.
06/10/14 | Link
| Rating: 2.0
19. Lisa C.
We literally pulled into savannah and this was the first hotel we were referred to by a local.
We walked in and LOVED the decor and the feel of the hotel. We asked rates and asked to see a room and fell in love with the modern/hip vibe. We booked two nights right away. From start to finish we had a wonderful experience. The staff we encountered were always friendly.
The hotel has only been open 3 weeks at this point. I wanted an extra blanket and had to open it out of its package bc it had never been used!! Haha. Pretty cool
04/06/14 | Link
| Rating: 5.0
20. David C.
Hate to continue to beat the proverbial drum that other reviewers have posted, but will continue to do so. We stayed here over the weekend in a Corner Deluxe King Room with a River View for $250 per night. The actual room itself was large and spacious with ceilings that were 16-18 feet high (fifth floor) and the view of River Street was worth the cost of the room. The bad part? We were right under the roof top bar and throughout the morning, day, and night, all we heard was loud banging (my Fiance actually said that at times, it sounded like a Motorcycle was above us) whether it be from the cleaning crew or patrons at the bar coupled with the loud air conditioning unit in our room. As noted by others, valet parking is $25 per night which we used as we did not want to carry luggage across the city from a public parking garage. One other thing I'd like to note that I found to be odd, was that we arrived at the hotel at 3:30 with check-in at 3:00 and were told that our room wasn't available yet? Not sure if anyone else has gone through that before, but we wound up waiting until close to 4:10 for our room ..just odd. Looking back at our stay, because of the noise issues, starting off on the wrong foot with the wait for our room, both of our phones not working in our room, and the valet parking, I really don't feel that we received the bang for our buck. Had we not experienced those issues, I would not be giving this a two star review as the room itself minus the noise is four star worthy--you just have to ask yourself if it's something you're willing to put up with it.
Edit: Also, as noted by another review/picture, the balcony is not the traditional balcony that you would expect. There's enough room for two people to stand and look out, but not enough room to sit down and watch the boats go by while sitting on chairs.
16/11/14 | Link
| Rating: 2.0
21. Scott C.
This is a newly opened hotel which is truly wonderful. The rooms have high ceilings, are modern,and very comfortable. Staff is pleasant and it is right in the middle of everything in Savannah. Beautiful views of the river.
29/01/15 | Link
| Rating: 5.0
22. Tyler L.
Awesome hotel right along the river in the heart of historic Savannah. Very close walking distance to all the sights and restaurants of old town. The rooftop bar is great and offers awesome views of the river. The staff is great though the valet was a bit lb the slow side and there was no bellman to help with bags at check in. The gym was not huge, but had everything you need and was nice and quiet. The room was very comfortable and quiet, even with the gym and elevators across the hall. The cost for parking at $25 a day is a bit steep. The Cotton Sail makes the perfect base for exploring Savannah. Very cool, trendy, modern, but comfortable.
17/01/15 | Link
| Rating: 4.0
23. Scott r.
Great location and hip hotel. Front staff not particularly helpful, but they helped us in the end. Housekeeping staff impeccable. Rooftop bar killer. Some rooms small and stuffy. Make sure to get a room with a balcony.
16/05/15 | Link
| Rating: 3.0
24. Brad S.
Very nice, clean, friendly staff and VERY CONVENIENT to the best of Savannah. Just don't stay on the 4th floor on the city side. People can see into your room so you have to keep the curtain shut. Would have liked to keep them open for more natural light in the mornings. Not a huge deal as we were hardly ever in the room, but something to be aware of.
17/05/15 | Link
| Rating: 4.0
25. Vanessa T.
This hotel is very beautiful and modern, great location also. We valet parked (hurt with a $25 per night charge to park! Charged at checkout) but we didn't need the car for the two nights there, we walked every where. The hotel was clean and modern, the rooms very nice and comfy. I loved the bathrooms they were decorated cool and the shower was refreshing! My friend was a pain in the butt and kept calling the front desk to ask questions and request things. ... and they were great!....answered all her questions and sent someone up to give her a guide to the tv (lol told you she a pain)
The rooftop bar/lounge also decorated beautiful and cool place to hang out!
02/12/14 | Link
| Rating: 4.0
26. Angela M.
I literally left the hotel after checking in 30 minutes earlier.
I had planned a vacation for my husband and I, which consisted of 3 nights in Charleston and 3 nights in Savannah. I was very excited to make this trip as these are 2 cities I had been wanting to visit for quite some time! We spent the beginning of our trip in Charleston which was fantastic! Our hotel was great and I thought that the "southern hospitality" would continues here, but boy was I wrong.
I spent a lot of time researching hotels in Savannah as I wanted to be centrally located in a safe, yet fun area. I tried to make some reservations at different hotels, but found them to be all booked up. I reached out to one of the hotels asking if they could recommend a hotel in the area at my price point and one suggested I call the Cottonsail Inn. After reading the reviews online I was a bit hesitant, especially when I read things like avoid certain floors, noise level was high and someone was arrested outside their hotel room on the first floor. I decided to take the initiative and call the hotel to book over the phone 7 weeks prior to my arrival. When I called I spoke to a gentleman explaining to him I would love to stay at the hotel, but would like a room on the upper floors. He and I had a lovely exchange and he went on to book me a room with a balcony as well, as I figured I am on vacation live it up! I became excited to visit this place! I reviewed my invoice that day, and right on the invoice it stated "king bed with balcony." I called 2 other occasions speaking with the manager "Wendy" confirming my reservation and paying for my room in full prior to arriving.
Fast forward: we arrive. We arrive at about 5:30, after a long car ride from Charleston. We are greeted by 2 fantastic valets and 1 girl who was AMAZING! I was starting to not be so worried about the reviews I had read. Upon entering the hotel, I walked across this massive deck with tons of seating, which I could see being a hang out place for people. My husband and I head over to the desk, and begin to check in. As the gentleman is taking the information, I asked, we have a room with a balcony correct? He replies, no ma'am, we are all booked. Ok, now I thought I BOOKED and PAYED for a room with a balcony. I don't say anything, as I am on vacation and trying to make the best of a situation. He hands us our room keys and says, you are on this floor down the hall. So, now no balcony and I'm not on an upper floor -- well glad I payed top dollar and for some reason got nothing I payed for.
The room: I still say nothing and my husband and I head to the room, which was adjacent to the massive deck out front. My husband and I both looked at each other and said, we can't stay in this room. I dug out my paperwork and right there are the notes on receipt, "king bed balcony room." He headed out front to speak the gentleman who checked us in. About 20 minutes later, my husband returns and explains that they only have 1 room left on the same floor. At this point I had had enough. I headed to the front desk, and asked are there any rooms on the upper floors, to which I was told no. They did offer a room on the same floor with a balcony.
The service: I explained to the gentleman that I had booked and payed for a room, with 2 simple requests - a balcony and not the first floor. The rooms was 300.00 per night and I was pretty upset that a room which I booked 7 weeks prior was unavailable. The gentleman then turned to me and told me because I booked through a third party, they have no control. Ummmmm, HELLO I DIDNT BOOK THROUGH A THIRD PARTY. He then asked where I got my receipt from -- I explained the hotel. I went on to say spoke with "Wendy" and confirmed, and his response was she no longer works here, so there's nothing he can do. I then said well I guess I'll be leaving, to which he said that's fine. Apparently my money isn't green. I walked out of the hotel and the 3 amazing young people I had just met upon arriving were shocked we were leaving. They asked what had happened and I explained. The girl went crazy trying to help me find another hotel and even offered me free valet service. We explained to them that none of this was there fault. Those 3 young people were amazing. Needless to say, my husband convinced me to give the hotel a try, so I went back inside and said, "I guess I will take the second room." The gentleman replied, "we are all booked sorry."
In the midst of all this, I witnessed 3 different families check into the hotel. So, let me make sure I have this correct, there were no other rooms on any other floors available? RIGHT.....the hotel manager never came out to make the situation right. As far as I'm concerned I just wanted what I payed for, nothing extra. I am unsure why I was being punished for not using a third party site, the hotel overbooking, the employee leaving and prepaying....:/
08/04/15 | Link
| Rating: 1.0
27. Heidi G.
We loved this hotel. Our room was riverfront, and had two huge floor to ceiling windows and beautiful hardwood floors. The view at dusk was spectacular, and we opened the windows to hear the saxophone player in the square below. The beds were very comfortable, and the room was spotless (thank you, Simone). The hotel has valet parking, and an elevator down to the riverfront. It's close to all the historic attractions, and many good restaurants.
The amenities in the room are very, very basic. There were small tubes of shampoo, conditioner, body wash, and lotion. Starbucks coffee in the room, along with a couple of tea bags. Free Wi-Fi. That's the extent of it. No book with info about the hotel, dining, etc. The shower was cool, but there was nowhere to put soap or hang a washcloth.
Other reviews mentioned noise. We didn't have an issue, but could see how it might be a problem during the busy season. We loved it here, and would stay again the next time we visit Savannah.
04/03/15 | Link
| Rating: 4.0