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The Marshall House in Savannah, GA

The Marshall House in Savannah, GA

Specialties

Whether you're in town for a romantic getaway, a business meeting, family vacation, or even a wedding, The Marshall House Savannah offers the privacy, amenities, accommodations, location, space and incomparable service you're looking for. With the award-winning restaurant 45 Bistro right on-site--fine dining, wedding receptions, business meetings, family brunch or a romantic dinner are just steps away. From weekend escapes to week-long stays, when you're shopping downtown Savannah, GA Hotels and nothing but the best will do, The Marshall House is always here for you.

History

Established in 1851.

The Marshall House holds the singular distinction of being the oldest hotel in one of the country's most beautiful cities--Savannah. In 1851, businesswoman Mary Marshall, noting that Savannah was woefully in need of visitor accommodations, built the four-story Marshall House Hotel. It served as a hospital for soldiers during the Civil War. It was also home to Joel Chandler Harris, author of the famous Uncle Remus stories. By 1956, the hotel had closed and the first floor was used for businesses.  In 1999, $12 million was invested in its spectacular restoration. The award-winning results are stunning, combining elegance and historical authenticity with 21st century conveniences. There is truly no place in Savannah like it.

 

Company Info:

Rating: 4.37

Address: 123 E Broughton St, Savannah, GA, 31401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (68):

1. Johnathan C.
Awesome place to stay in downtown savannah, within walking distance of almost everything! The staff was also very friendly. There was wine and cheese served every evening which was very nice. Also, the continental breakfast was good providing quiche in lieu of the ordinary scrambled eggs. Just be aware that the hotel is haunted! We experience strange on goings each night...which we thought added to the downtown historic ambiance.

18/08/11 | Link | Rating: 4.0
2. Colleen S.
Lovely place to stay!

I stayed at the Marshall House for three nights in August. The service was excellent. Very quick check-in. Great valet service. Though it would have been cheaper to park the car myself and the parking garage is only just behind the hotel.

The people who worked there were very friendly! I told them I wanted to take a tour and they called up and made me a reservation. They were also helping another family get reservations for other activities.

The room was nice and bright. I loved the hard wood floors. The bathroom was fine. It could have been a little cleaner, but maybe I'm just picky. The living room/library area is beautiful.

They have a complimentary breakfast with tons of fresh food that was constantly being freshed up. Numerous juices, bagels, muffins, cereals, and even some type of hot egg dish. Souffl maybe? I don't know I'm from the mid-west and I'd never seen it before.

A great stay in a great area. I would highly recommend staying at Marshall House.

26/10/07 | Link | Rating: 5.0
3. Penney B.
The best of the best.  They accommodated our special dietary requirements.  The concierge was exceptionally helpful. Brandt was not only helpful but was very knowledgeable about the best restaurants, tours and places to visit.  If we go back this is the place we will to to stay at.

24/04/12 | Link | Rating: 5.0
4. Cathy F.
Great location, clean rooms, nice continental breakfast and awesome service from Shannon, Carlton and Kyle. Evening wine and cheese was a bonus.

29/01/11 | Link | Rating: 5.0
5. Kristi S.
I used the Marshall House for my wedding room block...all of my guests experienced exceptional customer service, and high room quality. This is a terrific lodging choice in Savannah, you wont be disappointed!

15/06/11 | Link | Rating: 5.0
6. Tammy A.
My husband and I choose The Marshall House thanks to Yelp!  We left on our journey of 2 weeks with no real plan.  We just new we were headed south away from the cold.  What a great choice we made I just loved everything about this place.
The Marshall House is a place of history that offers a homey feeling. Our room was just lovely everything about it was just perfect. The bathroom I didn't feel was to small as some have said in previously reviews.
The staff was very helpful and always spoke to you. They opened doors for you with a smile. Couldn't ask for friendlier people.
The breakfast area was so relaxing for your morning coffee. My husband and I enjoyed the breakfast and they have great coffee.
If and when I go back to Savannah I will be sure to stay here again. I will also recommend this place to friends and family.

19/01/12 | Link | Rating: 5.0
7. Bryan B.
Stayed at the Marshall House in June 2011.  I didn't write a review at the time, so my details may be sparse.  But, I remember it was a nice hotel.  It was very quiet and the room was nice (although the bathroom was a bit small).  The staff was very professional & nice.  Parking was valet only.  Location was great - a short walk to Lady & Son's & River Street.  Good value for the money.

07/10/11 | Link | Rating: 4.0
8. Becky T.
Marshall House was the first hotel built in Savannah, GA and is also considered one of the best accommodations for those who are seeking a haunted experience.  During the end of the Civil War, the Union Army took over the hotel and converted the place into a hospital to care for injured Union soldiers.  So you can imagine the number of deaths and unrested souls that probably took place on this property.  Since then, it has been renovated in the last 10 years and has been voted the Best of Savannah hotels as well as featured on the Travel Channels' Best Hotels and Haunted Hotels show.

The rooms were small but really cute with nice comfortable beds.  They even have turndown service though we never utilized it.  The only downside is that it is freaky to think about how many people who died there, so if you are sensitive to the paranormal this may not be the place for you.  But if you relish in that sorta stuff like my friend does, then this place is perfect.

The hotel is situated right on East Broughton street which runs in the middle of downtown so was walking distance to all the restaurants and sites.  It was nice not having to spend cab fare for once.  It's also a block from the SCAD (Savannah College of Art and Design) library and theater, which is cool because you can see the influence that this school has on the city.

Amenities includes access to a gym a block over, and free breakfast in the morning as well as free wine and cheese in the afternoon.  Parking was less than $15 a day.  We found the best deal booking directly from the website.  It was surprising how affordable this place was considering all these extras but then we are sharing the place with ghosts and it does get spooky at night.

13/05/09 | Link | Rating: 5.0
9. Joel W.
Overall, we loved The Marshall House, but we only stayed there one night.  The individual at the front desk who greeted us upon arrival was fantastic and incredibly helpful.  We arrived around 10 PM on a Sunday and he helped us track down a restaurant that was actually open since we hadn't had dinner yet.  We loved the lobby and room decor.  We also thought the hotel personnel was terrific throughout - great customer service.  Access to the historic downtown and River Street areas were about as good as one could get.

There were really only two drawbacks: 1) the shower was hard to figured out and ultimately had very poor water pressure, and 2) the thin walls made our stay fairly noisy.  We were lucky that the other hotel patrons were relatively respectful when it came to noise, but we could still here conversations and loud television programs nearby.

03/01/10 | Link | Rating: 4.0
10. Lauren W.
After discovering that pretty much every Savannah B&B was booked (darn music fest) on our anniversary weekend, my desperate phone call was finally transferred to The Marshall House from another hotel, in a last ditch effort.  Let's just say, at this point I was ready to book our stay anywhere!  But, because The Marshall House was our last resort, I didn't have high expectations for it.

Wow, were we pleasantly surprised!  The Marshall House was:

-Adorable!  Nicely renovated but with it's original Southern decor and charm.  Our room was tiny, but for just the two of us, it was plenty, and we spent most time walking around town anyway.
-Hospitable.  The entire staff called us by name every time we walked through the lobby...as they were opening the door for us.
-Yummy.  All we needed was a continental breakfast, and their expanded continental fit the bill.  Try the Quiche Lorraine!
-Helpful.  The front desk staff was eager to help us suggest and book any activities or meals.
-Perfectly Located (see below)

My hubby and I were Savannavirgins, so we had no concept of best location, close to great restaurants, shopping, tours, etc.  The Marshall House is prime.  It's right on Broughton, the main shopping thoroughfare, walkable to the City Market and other delicious local restaurants and the river, and they provide complimentary shuttle service to the HQ for all trolley tours.  

The only negative was the moderate noise.  Because our room was located over the atrium (where dinner/drinks and breakfast are served), we heard lots of noise from people and clanking dishes.  However, we just ran the AC/fan in the room and that drowned it out.

We definitely recommend the Marshall House.  What was a last resort for us this time, will be our first choice on our next trip!

17/05/11 | Link | Rating: 4.0
11. Haley M.
Savannah, Georgia is one of my favorite places and the Marshall house is the gem of that city (in my humble opinion). Not only is it a hot spot for history buffs (I'm a sucker for a claw-foot tub) and paranormal enthusiasts (like myself), but it also stands above and beyond any other modern hotel in customer service and cleanliness. The Marshall House staff is southern hospitality at it's best. Now, for you paranormal nerds out there (like myself), the 4th floor is known to be a host to many unexplained occurrences, but I would say the entire building is packed with energy from it's use as both a hospital and hotel for so many years. We opted for a second floor balcony room, which I recommend. It just doesn't get any better than this place!

24/07/12 | Link | Rating: 5.0
12. Deb J.
Originally, we booked a hotel on the outskirts of Savannah.  Just a week before our trip, we decided we wanted to be in the heart of things.  The Marshall House was just about our only option... as most other places were already booked full.  So, we read the reviews & decided to just go for it.  Hands down one of the best decisions we made re: this trip!  Loved the historic feel of the hotel.  The bed was so comfortable... slept better than at home!  Noise? Sure, but not excessive.  Ghosts? Maybe. ;-)  The addition of quiche to the continental breakfast was a nice touch, as were the fresh roses on the tables.  The staff was most gracious.  Yes, you do have to pay for parking, but it's well worth it.  Let the valet park your car, put on your most comfy shoes or sandals and start walking.  You couldn't be in a more centrally located spot.  Bonus!  Leopold's Ice Cream is half a block away.  Indulge yourself all the way around.

01/06/13 | Link | Rating: 5.0
13. Erica C.
My husband, baby and I have just enjoyed a 2 night stay at The Marshall House. The location is great, the rooms are beautiful and full of character. The breakfast and wine happy hour are nice bonuses. The staff so far has been wonderful, nice valet guys, the concierge welcomes you upon check-in, but..... This morning I left my bag in the dining room. Through a random and rare occurrence, I had tons of cash stuffed in every pocket and my wallet was so full of cash it didn't even close. You know how this story ends right? I totally deserved it. Oh, but wait, a guest turned in the bag and the front desk returned it with not a $20 bill out of place. A fairy tale ending!

23/05/12 | Link | Rating: 5.0
14. Danny P.
Great experience here. The staff was welcoming and friendly. Check-in was a snap! The rooms were clean and cozy. We felt very comfortable the whole time. The wifi was very weak and often inaccessible -- at least in our 4th floor room.  No ghostly experiences either. :) probably 5 stars if we had one.

09/06/12 | Link | Rating: 4.0
15. Janet M.
I absolutely loved the Marshall House! I've stayed in other hotels in the historical district and liked them, but they weren't available the last time I went to Savannah, so I took a chance on the Marshall House and am so glad I did!

Let's start with the decor.  This is the oldest hotel in Savannah, and it has been lovingly restored. They artfully combine the charm and decor of an earlier time with the modern conveniences of today.

The decor is absolutely beautiful in both the public areas and the guest rooms. The rooms feel very true to the period, with very high ceilings, crown molding, and antique furniture (desk armoire, etc.), but the bath accommodations are very modern, as is the flat screen HDTV.

We had a double queen room, and I was amazed by how spacious it was. There was plenty of room for all of our stuff and there was even room for a sitting area with two chairs and a small table!

In my spare time, I just walked around the hotel, looking at the pictures that are hanging on the walls in the hallways and public areas.  There are even displays of artifacts discovered on the site of the hotel during previous restorations.  It's like having a mini-museum right in the hotel.

The staff is extremely friendly and accommodating, from the desk staff to the housekeeping folks to the doormen, who are always there to open the front door for you with a friendly greeting, whether you're coming or going.

The only bad thing I can say about the place was that they failed to clear our room one day.  I went down to the front desk to inquire about having our room done while we were out for dinner, and was told that there were no housekeepers working in the afternoon/evening. Nevertheless, the lady at the desk apologized and offered to get us extra towels or whatever we needed.  The next day, we were going to our room, and the housekeeper stopped us and apologized personally for not servicing the room. I was impressed by her ownership of the problem, and it made it  a non-issue for us.

Also, I want to mention that I traveled with my elderly mother, who has health issues and uses a wheelchair. We found that, while the hotel hallways were narrow (as they are in most hotels that age), the elevator and the room were both wheelchair accessible, and we experienced no issues in that regard.

As others have noted, it is supposed to be a haunted hotel, but I didn't experience anything paranormal. The decor is such that it looks like a place where you could see/experience spirits, though!

Finally, don't miss the continental breakfast! Served every morning, this is not your run-of-the-mill buffet with stale pastries and watery juice.  Everything is fresh and delicious!  It includes:  large bagels in several flavors, along with jams, peanut butter and cream cheese for toppings; several different quiches (really!); fresh citrus fruit cocktail; delish biscuits and preserves; three fresh juice options; an assortment of pastries; several different cereals and milk; coffee/tea; and fresh muffins the size of your head in chocolate, blueberry and banana.  Tip: go early to get the freshest, best selection.

Trust me -  you'll love this place!  Would be nice for a romantic getaway, too!

17/10/10 | Link | Rating: 4.0
16. Mike W.
A very nice hotel experience.   Staffing and service were excellent.   Concierge was helpful.   Room was very comfortable and quiet at night.   Hallways have interesting historical pictures and photoes.   Wine and cheese in the evening were very nice but needs a bit of variety for those that stay several days.   Breakfast had a good number of items but also needs a bit of variety for those that stay several days.    Hotel is a very short walk to all major downtown histroical sites.   Prices were very reasonable.

The dinning room also had great service and food.  

I wouid stay there again and highly recommend.

29/04/12 | Link | Rating: 4.0
17. Jon C.
Do you believe in ghosts?  No?  Well you will after you stay here!  My girlfriend and I had a beautiful room to compliment a weekend away in Savannah (spacious with 1800s charm I might add).  After we went to sleep on our first night, I woke in the middle of the night because it appeared as though a light flipped on in the room (I caught the flash out of the corner of my eye).  I groggily stumbled out of bed, opened the bathroom door and discovered the bathroom light to be on.  Hmmmm, maybe we forgot to shut it before we went to sleep?  When we woke in the morning, I asked my girlfriend if she left the light on in the bathroom.  She swore it was off when we went to bed.  Oh well, an oversight......... right?

The next night, we decided to take a haunted walking tour of Savannah.  After an hour or so, our tour stopped in front of the Marshall House and our guide began telling the ghost stories associated with the hotel.  Strangely enough, one such story involves a mischievous ghost that likes to flick bathroom lights on and off on the guests.  As our guide spun his tail of the unexplained, my girlfriend looked at me with a worried look on her face.  It was then I knew I would be on ghost watch for the night because she wasn't getting any sleep!

16/08/11 | Link | Rating: 4.0
18. Vanessa E.
Wow wow wow loved this place it is a must stay. From the time you step out of the taxi and meet Armando to your good bye hug to will love this place.  All the rooms still have old southern feel but are clean and comfortable.  Wine and cheese in the living room before dinner and walking distance from everything it was well worth it :-)

12/09/13 | Link | Rating: 5.0
19. Kristen T.
It's so wonderfully, perfectly Southern to climb through a floor-to-ceiling window on to a wrought iron balcony and sit in a rocking chair.

And that lovely balcony overlooking Broughton, the main shopping street, is what makes the Marshall House probably the best hotel in Savannah.

I was lucky enough to live in Savannah for 5 years. And when I went back for a visit with my best friend, we both knew the Marshall House was the only place we wanted to stay

It's historic and beautiful with a tasteful, genteel lobby and small, but lovely rooms. It's also in a fantastic location for visitors, right on the main shopping street and very walkable to City Market and River Street.

And here's a tip for those that like to people watch. Buy a bottle of champagne at Parkers (open 24hrs) and go sit out on your rocking chair at 2:30am. The bars close at 3am, and people will be singing and stumbling their way home from Congress Street, which is just 2 blocks away.

Why not 5 stars? I would totally give MH 5 stars except my best friend and I were treated a bit like second rate guests. My BFF had stayed there by herself a couple of times and once with her boyfriend, and she had experienced amazing service.

But when we arrived they did not offer to take our bags up. (They always take your bags up for you in the elevator while you take the stairs.) No one ever got the front door for us. And when we asked the front desk to make a dinner reservation for us at the Olde Pink House, the lady at the desk seemed irritated at the request.

30/07/11 | Link | Rating: 4.0
20. Wayne B.
Great location.  Friendly Staff.  Nice room but a bit small.   My only negative was the surprisingly expensive valet parking charge.

14/04/13 | Link | Rating: 4.0
21. Chelsea B.
THE.BEST. I love this hotel so much and I will be back for sure. This has to be the most unique and beautiful hotel I have ever seen. There are so many tiny details in this place that made it great. The hardwood floors, the high ceilings, the furniture, the cute bathroom, the huge windows. I loved it all. My favorite thing was probably climbing through the window to sit on the porch with my husband while we ate our ice cream from across the street. It was such a cool experience. The best thing about this hotel though is hands down, the amazing staff. They went above and beyond helping me make this a special trip for my husband's birthday. I am so incredibly grateful to them. Thank you so much! We had the best time!

11/10/13 | Link | Rating: 5.0
22. Chris H.
My wife and I stayed at The Marshall House for our anniversary and we both really enjoyed the hotel.  They say it's the most haunted hotel in the most haunted city in America, but no paranormal experience here.  The hotel is in a great location on E. Broughton St., just a few blocks from River St. and a few blocks the other direction from all the shopping and touristy things you want.  The Marshall house was the first hotel built in Savannah but it hides its age well.

The hotel was recently renovated and what a great job they did.  The rooms were decent sized with high ceilings, the original dark wood floors, tan walls and ceiling and a sitting area, the room was very comfortable.  The best part about the room was it had a ceiling fan...a home away from home!  They offer turn down service which consisted of two chocolates.  The bathrooms are small, but the space is used well.  We can't complain about that because there's only so much someone can do with a 100 year old hotel.  We were given a room on the second floor balcony and with the great weather it was perfect.  Too access the balcony you have to go through the window.  The walls are thin so we could hear pretty much everything, but it really didn't bother too much.  

The only thing that was not so great was the housekeeping.  You really can not call them housekeeping, because all they do is step over the things around the room to make your bed and give us folded towels.  The bedmakers never organized one thing in the room or the bathroom, left the cloths as they lay, never reorganized the chairs, never replenished the toiletries.  It's not like we destroyed the room in the slightest, but the Holiday Inn does a better job at housekeeping.

The staff was very friendly, welcomed us back every time, and they were very helpful in giving us suggestions for dinner or lunch and helping us out with tickets.  The week we were there was the beginning of the Savannah Music Festival which everything was already sold out for the days we wanted.  Reid, at the front desk, gave us some advice to score some tickets and it worked.  That night was awesome.  

We never took advantage of the free breakfast because we wanted to see the city.  We didn't take advantage of the free wine and cheese on Thursday because they were out of wine.  

The Marshall House a great experience and we both truly enjoyed our stay.  If the paranormal talk doesn't bother you then I would recommend this to anyone, only to stay in a balcony room.  They charge a few more for it but it's worth it.  The valet parking is $15.

24/03/10 | Link | Rating: 4.0
23. Meredith H.
Great, great place to stay! Beautful hotel, gorgeous room, great ambience and history, great bellmen (they even retrieved my phone from our valeted car and brought it up to our room). Stayed in a Broughton balcony king room - great to have balcony access through your window...even if you don't spend a lot of time out there because it's so hot! Only complaint (and not worthy of a star deduction) is that breakfast gets a bit redundant by the third round of the exact same thing. But the quiche is tasty even on the third morning of it :)

15/06/13 | Link | Rating: 5.0
24. Tia B.
We loved our recent visit to the Marshall House. We stayed here three nights and we actually stayed in the petite Queen which gives you just enough room to stand on each side of the bed and a good three feet at the foot till the wardrobe but you know, we LOVED it! We wanted this room specifically because we knew we would only be sleeping in the room and out exploring during the day. So we got all the wonderful details and charm of an expensive B&B without the hit to our bank account!

Our room overlooked the breakfast area and got a view of lovely flowers on top of the pergola. We never had any problems with noise at night (except from the air conditioner kicking on) or feeling cramped. The room was clean and comfortable and had lots of charm, as well as the rest of the hotel.

The staff is really what made such great memories on our trip. It was just so easy. They were so helpful and always there to point us in the right direction, give us ideas for dinner or outings and to offer a smile and sweet hello in the morning.

There were so many little touches that we loved like the turn down service with chocolates and robes set out. My husband thoroughly enjoyed the wine and cheese tastings in the afternoon. It wasn't top shelf stuff but it was free and you can't beat free!

My husband and I just have so many wonderful and glowing things to say about wonderful and welcoming bed and breakfast. We are so excited to return someday and we will definitely be staying at the Marshall House again!

19/07/12 | Link | Rating: 5.0
25. Jessica S.
Service was top notch! Beds were very comfortable, rooms clean and the little extras (like bottled water and happy hour wine) topped things off. This hotel has so much character and southern charm! The staff was extemely helpful, welcoming, full of smiles and seemed happy to be there (something you rarely find).

This makes my rating 4.5:
The only thing try could improve on just a bit would be the breakfast. It was good but could see where it could get really boring after a few days. It was fresh and they never ran out of anything just a bit boring.

I will definitely be staying here again!

13/06/12 | Link | Rating: 5.0
26. Nicole E.
This hotel was beautiful, clean, and the service was wonderful. The breakfasts in the morning were delicious and filling. The only con, and it's a big one, is that there is a lounge and bar across the street and it is sooo loud at night that I have a hard to sleeping. The bass and music and obnoxious shouting is incredibly annoying. If I stayed here again, I'd ask for a room on the opposite side. I advise you to do the same! -1 star, Marshall House.

01/02/14 | Link | Rating: 4.0
27. Tony H.
Absolutely wonderful!!!  All of the staff was extremely wonderful but James at the bar was a pure delight! John that helped us check in, was an absolute charm. We can'[t wait to return!!

14/02/14 | Link | Rating: 5.0
28. Girl B.
4.5 stars

Accommodations - 4 stars - Centrally located, rooms are adequate but some of the details are missing. For example, they offer cheese & grapes during the evenings but their grapes weren't well-washed. Morning breakfast is offered but the menu never changes so if you stay there for 3 days like us, it gets monotonous. Towels were thin and not very soft.

Service - 5 stars. The front desk is just unbelievably accommodating & gracious & will make reservations for you at hard to access places without hesitation. If you're lucky enough to have Brandt the concierge working during your stay, listen to everything he suggests. The man is spot-on. When we told him we would be checking out to drive to Charleston, he recommended we stop by The Old Sheldon Church on the way which we never would've found on Trip Advisor or Yelp. That place was AMAZING. Brant made our trip easy and memorable and we wish we could bottle him up and take him on all of our trips

It's also worth mentioning, we had a small mishap during our stay here. But Russ - The Marshall House's manager - stood up and took care of it. He was a man of his word and we appreciated that. Will be recommending this place to everyone who comes to Savannah.

28/04/12 | Link | Rating: 5.0
29. Jennifer L.
I spent Labor Day weekend here with my mom and sisters.  The staff is extremely friendly and welcoming.  The folks at the front desk greeted us by name making us feel right at home.  The property is very clean and well kept.  All things considered, the rooms are well priced and Breakfast is included.  The hotel is centrally located and a short walk to almost anywhere in the historic district.  All the restaurants recommended by the concierge were delicious.  The hotel bar could have stayed open until midnight and on Sunday evening before Labor Day.  I recommend the Marshall House for anyone looking for some old charm with moder conveniences.

02/09/13 | Link | Rating: 5.0
30. Andrea W.
Since we LOVE Savannah we decided to take a little layover on our way to Amelia Island.We took Amtrak from CT, and arrived around 8:00AM.  Unfortunately, there was not a room for us to go right into, but we were able to find a great breakfast a few blocks away at Hueys, and then do a little window shopping till our room was ready.  Of course, the hotel stored our luggage and had everything in our room when we arrive back ready for a nap.
The building is lovely.  The bed was great, and we are bed snobs so that's saying a lot. We did have a room with a balcony, from which I am writing this post!  I highly recommend, if you can get one.  There are only six.  Our room is a very nice size, and has a lovely claw foot tub in the bathroom. There is also free wifi in the building.
There is a nice wine and cheese reception in the beautifully appointed parlor.  We have not enjoyed breakfast, but will tomorrow, and I understand from others that it is very nice.  
The hotel is very centrally located and on a street that is being restored to it's original glory days as a shopping area.  The buildings are all historically preserved and most are now occupied.  It is only a block or two from the river area, and really walking distance to anything you would want to see in downtown Savannah.  
As the oldest hotel in Savannah, it has well stood the test of time and is a lovely reminder of days of yore.  I highly recommend this hotel.
PS: If you are wondering WHY I didn't give Marshall House a 5 star rating, it's because I was not a fan of the woman working at the reception area this morning when we came in.  She did not greet us, was not helpful in directing us with our wait time till the room was ready, and kinda acted like she was working at a Motel 6 not a hotel of  this standing.  However, the bellmen was very nice and accommodating in her stead.

07/05/13 | Link | Rating: 4.0
31. Wendi M.
Oh how I loved staying at the Marshall House! My husband and I had stayed at the East Bay Inn previously (which we LOVED, huge room, private courtyard patio on ground floor). While walking around the historic district we saw the Marshall House with it's beautiful balconies and right in the shopping district! We decided then to make plans to come back to Savannah and stay at the Marshall House.

We had great service from the staff right off the bat. Our room was very clean and comfortable. We got a room with a balcony view. We spent every night in the rocking chairs watching the activities of Savannah below us. It was so much fun.

The room was tiny, but the bathtub HUGE, perfect for soaking after a long day of walking around in the heat.

The bed was fluffy and very comfortable. We were out - either on the town or taking a nap - during the wine and cheese receptions. We ate breakfast down the street and not at the Marshall House.

I just loved it there. I really hated to go!

13/06/11 | Link | Rating: 5.0
32. Brian I.
Great location and top notch staff. My only complaint would be the stiff bed and thin walls (heard every alcohol-fueled word, cry, and scream from the loud drunken guys next door).
On another note, skip the wine and cheese tastings. Maybe we're a little spoiled living close to Napa Valley but the wine is just average and the cheese is mostly a party platter selection (cheddar and swiss).
Otherwise, great place!

02/07/12 | Link | Rating: 4.0
33. MsPandora P.
Our recent stay at the Marshall House far exceeded my expectations.  Everyone we encountered there was super nice - from the valets who schlepped our bags upstairs, to the lovely woman who oversees their daily breakfast buffet.  With every turn we were greeted with a smile and a hello, and all seemed eager to make our stay as pleasant as possible.

The service we received really was exceptional.  The staff were very accommodating when we made special requests for extra towels and such, and wake-up calls were actually made by human beings - cheerful ones, at that!  The optional valet parking couldn't have been more convenient, and we never waited over ten minutes when the car was requested.

Not that we needed the car all that much - the historic district isn't all that big, and the inn is walking distance from a plethora of restaurants, bars, shops, and various other points of interest.

Our "superior double" room was large enough for four people to occupy comfortably, and had a spacious bathroom with a roomy corner-installed shower stall.  The room was very clean, and while my travel companions complained that the beds were too soft, I personally found them to be rather comfy!  The room also sported a small refrigerator, which was nice.  (They sneakily installed it inside one of the bedside tables; be sure to explore the furniture!)

In addition to the standard fare (cereals, yogurt, muffins, bagels, danish, fresh fruit salad), the continental buffet also boasted freshly baked biscuits and quiche.  (Word of warning to my fellow vegetarians - the quiche crust contains lard!  This is the South, after all.  Not sure about the biscuits.)  Coffee was decent, and tea, milk and fruit juices were all offered as well.

The complimentary wine & cheese, served evenings Sunday through Thursday, were fantastic and well enjoyed, as were the chocolates and weather forecast which were left for us each evening.  Complimentary bottled water was provided as well, and was replenished daily.  It's the little things...

I've never enjoyed a hotel so much.  Our stay here was downright luxurious, and well worth the expense - especially considering that I've spent nearly the same amount on crappy chain hotels with questionable cleaning practices, crappy service, and zero charm.  I would totally stay here again, and highly recommend!

27/03/12 | Link | Rating: 5.0
34. Lynn C.
My significant other and I stayed 2 (weekday) nights in a Superior King room.  Overall, there was something to be desired about our stay.  Our room seemed so small, even for just 2 people.  The air conditioning was so loud that when it kicked on at night it would wake us up, as well as whenever someone talked on the other side of the very thin walls.  Parking is $15 per night and there really isn't another choice.  The turndown service they advertise on their website (soft lighting, soothing music, and sweets) apparently never made it to our room.  Their wireless internet didn't work so we had to request an ethernet cord.  Although the customer service was very good during our stay, I called prior to our visit and I was basically hung up on by the front desk staff.

The one thing we did like about the Marshall House is the location.  It is right in the middle of everything and you can walk everywhere!

05/06/12 | Link | Rating: 2.0
35. Kenny R.
When we first arrived at the Marshall house, we were greeted in the fashion of a four-star hotel. A bellman came and got our bags and brought them all upstairs for us. This is not something we were expecting as we thought we are staying at a bed-and-breakfast. Turns out that although it is a bed-and-breakfast, it's also a hotel. It is sort of a blend between the two.

We had booked a petite queen room, and didn't really know what to expect. Upon entering the room, we discovered that it was rather small and cramped. However it was comfortable, and we had no major complaints.

You simply cannot beat the location of this hotel. It is within walking distance to almost everything you'd want to see downtown.

The Wi-Fi, while free, was extremely slow - like dial-up slow.

It cost us $15 per day for valet parking. That included as many in an out's as we wanted, however we never took the car out one time because of the prime location.  Be aware that there really is no other parking option available, so if you are going to stay for more than a couple days it will be pricey to park there. They charge you $15 per day whether you take the car out each day or not.

The breakfast was quite a disappointment. Offering only a couple quiches, And the usual assortment of bagels and toast, fruit and fruit juices, along with cereal and milk. However, when my wife went for the cereal she discovered that the milk tasted sort of sour. We noticed that the milk was sitting out without ice around it, for who knows how long. I let one of the attendants know as we left, and frankly she seemed annoyed. Since this place is billed as a bed-and-breakfast, you would think that the breakfast part would be better than it was. We skipped it completely on the second day-that's how bad it was.

Overall, our stay was not that bad. However, it was not what we expected since we had booked a "bed-and-breakfast".

Other reviewers on here have commented on thin walls, and I can confirm this. Thankfully there were not a lot of noisy guests near our room, Although we did hear people passing by in the hall several times.

10/11/12 | Link | Rating: 3.0
36. Ben B.
We stayed in a veranda king room for two nights at the beginning of October. The veranda is on the second floor, directly above the front door. You get to it through the windows and it is roomy with rocking chairs and bistro tables. I only saw one other person out there all weekend, even though it is a nice place to have a cup of coffee.

The location is pretty central for seeing the rest of the historic district. Easy walking distance to the Olde Pink House and the river, and really the whole historic district is walkable, only a mile from top to bottom.

The room was a good size with two chairs, an armoire, a desk and a flatscreen. No minifridge in that room - its sounds like another reviewer had one, though. Bathroom was fairly tight, particularly the old-fashioned tub/shower - you know, with the feet. Pretty spooky too, with the curtain all the way around it, from inside or out. Between that and a modest amount of road/nightlife noise that was heightened by our constant watch for paranormal activity (which we did not see), we had a hard time sleeping.

Everyone was very helpful, particularly the concierge, who was a tour guide with Oglethorpe Tours before. Be sure to ask them if you are looking for something to do.

09/10/11 | Link | Rating: 4.0
37. Kiram J.
I would not want to stay anywhere else. The Marshall House itself is charming and their staff is wonderful. I can't speak for the breakfast as we ate out every morning. We also never tried the wine and cheese in the evenings because we were so busy. I hope to return sometime in the near future to experience that and this wonderful hotel again. The beds are very comfortable and everything is very clean. We loved staying on the 2nd floor with the balcony access as well. If you want to have a pleasant and charming experience this is THE place to stay.

22/05/13 | Link | Rating: 5.0
38. Stan D.
If you love historic hotels, you will love this place.  Walking through the doors is almost like walking back in time.  I loved all the old woods, the oil paintings, and the abundance of Southern Charm.  It is a history buff's dream. If, however, history is not your cup of tea, you might find some problem with this place.  

For one thing, it is located in the heart of a central business district.  That means no place to park.  There is public parking next door for $1.00 an hour, ($12.00 max per day), or you can use the valet, (I do not know what that costs).  Another thing is that, since it is a historic hotel, the rooms are not very big.  People were just smaller when the building was erected.  That also means that the baths and showers are pretty tiny, too - they had to be designed from something else since there wasn't indoor plumbing when in the beginning.  Also, at least from our room, the view was pretty weak.  All we could see was the parking garage where our car was.

On the good side, the location is great for a stroll downtown, or to many "city specific" attractions in the area.  It's a nice starting point.  They also have a very courteous and helpful staff, and the breakfast buffet was nicely done - plenty of room to sit, and nothing ever went empty.  Personally, I would come back, (but during the week when rates are cheaper), because I just loved the way I felt so comfortable and relaxed.  This hotel really does give one a favorable impression of Savannah.

02/01/13 | Link | Rating: 5.0
39. Peter P.
It was our great pleasure to choose this place to stay in Savannah, and we are really happy we did. The hotel combines awesome charm of the past with all the conveniences we expect today. From the free wine and cheese available when we arrived t the helpful staff, who told us the best places to visit around us. Breakfast was also great, and just sitting around the lobby was charming. I wish we had the good luck to find hotels like Marshall House every time we travel.

01/10/13 | Link | Rating: 5.0
40. Robert A.
Really great location, upon check in we were told if we were caught without a smile on our faces we would be thrown out of the hotel! Everything was very charming, our room was small but cozy, I loved the high ceilings and the bed was very comfortable. The staff was very helpful in pointing us in the right direction with sigh seeing and even called tour companies to pick us up at the hotel. We sipped southern tea and played checkers in the drawing room while we waited for our tour to pick us up. There are some cool pieces of history all throughout the hotel if you care to explore and don't miss the morning breakfast.

13/10/13 | Link | Rating: 4.0
41. Jen B.
This is a super sweet place to stay in Savannah!
-Super comfy bed with nice cotton sheets and a light cotton robe to use while you stay.
-Super yummy expanded continental breakfast buffet each day included in your room rate. Quiche (pork and veg options), bagels, muffins, danishes, biscuits, cereal, yogurts, fruit salad, 3 juice selections, tea, coffee...really nice!!
-Sunday - Thursday FREE wine, cheese, crackers and grapes in the front parlor from 5:30-7pm. Great way to start the evening!!
-Excellent location in the middle of historic downtown area with lots of entertainment options within walking distance. We didn't see or need our car for the duration of our 2 night stay. Plus there is a free bus system (DOT) that gets you out a little further.

Our room was small with only one window, but it allowed me to sleep a little later than usual which was a bonus. We didn't see any ghostly activity which was disappointing. There was a small fridge in our room which was a nice bonus. FREE wi-fi!!!

18/08/11 | Link | Rating: 4.0
42. Laura H.
Our stay here was perfect. We were worried about how the valet would work at check in, as the valet was right on Broughton street, but the valet was very efficient and went very smoothly. The valet took all of our luggage to our room. The room was just big enough (we had the regular king room), the mattress and pillows were very comfortable, and I loved the claw foot tub and the large armoire and antique chairs in the bedroom. The atmosphere in the room was modern and comfortable while still retaining the history of the house. The wine and cheese in the evening was a nice detail. I even noticed that when we came into the hotel after it had been raining, they had towels by the door.

Overall, I loved the attention to detail and the staff was exceptionally friendly and helpful. The history of the house made it feel cozy. The prices were also very reasonable and I would have definitely expected to pay more considering the location of the hotel and the quality of the rooms and staff.  I will definitely be staying here the next time I am in Savannah.

12/11/12 | Link | Rating: 5.0
43. Jason R.
I conveniently delayed booking at my conference's hotel until it was all full.  Darn.   So instead of a small, generic room, my wife and I stayed in the James Johnston suite for the same price as the conference's rate.  Ten-foot ceilings, a sitting room, letterpress dies on the wall...  And the walk to the conference?  Five minutes, including a stroll through one of Savannah's wonderful squares.  The evening wine and cheese time is a delightful break from the sheer overload of a SIAM conference.  And the location is great for wandering old-town Savannah.  And for eating yummy ice cream down the block.

This is not what I would call a bed and breakfast, but I'm not complaining.  They have a 24 hour staff.  Their doorman rushes to open the entrance.  The breakfast is an upper-end continental buffet.  The bed is quiet and comfy.  We were over the courtyard, but we were up early enough that we never heard any breakfast noise.

Oh, and unlike the major hotels, the wireless network functions perfectly, and the ironing board is full-sized.  I'd call this a *better* choice for business travelers than the big brands along the river.  Prices might be scaled differently during busier seasons.

Never did encounter any ghost-like activity.

18/03/12 | Link | Rating: 4.0
44. L O.
Being haunted and historic is what makes this place awesome! Every weeknight they have complimentary wine/cheese. I loved waking to the beautiful garden room where breakfast was served. The conditioner was also pretty sweet, it made my hair really soft.

27/03/14 | Link | Rating: 4.0
45. Susan P.
As a girl who admittedly usually finds the cheapest hotel possible in a city, I ended up with with a bunch of girlfriends for a wedding this past weekend.  I see why people upgrade from the cheapest apartment in town!  The hotel decor was super cute with floorboards and a closet cabinet for us.  

Great location to River St, very walkable.  (Important when coming from NYC!)  We had an upgraded breakfast due to the wedding, but it was delicious and the "normal" breakfast looked like it would have held me over quite well.

Most important...literally two minutes before leaving for a flight, I took out a necklace and then dropped it on the floor, and it slid through a hole between one of the floorboards.  Not the nicest necklace, but huge sentimental value.  I tried to fish it out, but asked one of the managers for help.  She couldn't get it out either, but promised me that they'd try the next day.  I got a phone call the next afternoon saying they'd been able to get it out and am mailing it to me.  Thank you, thank you, thank you!

25/06/13 | Link | Rating: 5.0
46. JP S.
Several stays later... and still a fan.  Wish they had their own parking lot, but aside from that very accommodating.  Concierge service was excellent in helping our party of 9 find accommodations at restaurants and venues for entertainment.

Will stay again and again.

10/07/13 | Link | Rating: 4.0
47. Astrid N.
We were just in town for a night while on a road trip and had never been in Savannah before. We checked online reviews the night prior and this hotel seemed like the sort of thing we usually go for (we like historical and quaint), so we booked a reservation there. Had no idea it was haunted when we booked it. We were given a room on the fourth floor (cozy, a little small, but charming) with a view of a parking garage (not outstanding, but what can you do when they build a parking garage next to a hotel that's been there for like 150 years). It was nice, but the ceiling fan started spinning veeeeery slooowly by itself, there was a bizarre freezing cold spot at the foot of the bed (my side of the bed, of course), and a loud slow rapping sound coming from the inside of the wardrobe woke up my husband at 1:00 in the morning. I mean, I'm okay with ghosts as long as they don't mess around with stuff too much, but it kind of freaked me out a little. The bed was comfy, though, and the location was great. I'd stay there again, but I would probably ask next time for one of the less haunted floors. They told us when we checked out that floors 2 & 4 have the most activity reported. Just be aware of that if you stay there.

15/11/14 | Link | Rating: 4.0
48. Forrest S.
We stayed here the past two nights. Great location between the river and all the parks

10/08/14 | Link | Rating: 5.0
49. Rachel P.
I just returned from a 3 night stay at Marshall House and it was AMAZING! The decor is spectacular and it's the perfect setting for a trip to explore the history of Savannah. Comfy beds, nice rooms, free wi-fi, yummy breakfast, free wine and cheese, and excellent location.

The only slightly negative thing I would say about this hotel is that it's on a busy, somewhat loud street. I had trouble sleeping one night because people were outside screaming and revving their engines (it was a Saturday night and I stayed in a balcony room). But, that's not the hotel's fault.

All in all, a wonderful place to stay!

28/05/13 | Link | Rating: 5.0
50. Doug J.
The rooms are good, and the location is great.

But what makes this exceptional for a small hotel is the service. They were incredibly kind, always willing to help, and were knowledgable on anything a traveler could want to know. Even one of the cleaning guys went on and on about how much he liked working there.

The only cons were that some of the towels had stains on them, and the wifi was dismal on the top floors.

I'd certainly stay here again. Service can't be beat for the price.

10/11/13 | Link | Rating: 4.0
51. Heidi B.
Haunted - try the 4th floor. Clean & great customer service.

29/08/14 | Link | Rating: 4.0
52. Sarah L.
Great history and beautiful room. Loved the location and balcony space overlooking downtown.

08/11/14 | Link | Rating: 5.0
53. Tom D.
Charming, historic hotel with attentive friendly staff.  But housekeeping/cleanliness standards need improvement.  Our room 219 had many hairs and stains on bathroom wall, dust/hairs on door frames and other surfaces, thick dust on blinds, dirty windows and mold growing on lampshade.  The floor behind the claw tub was filthy, and the balcony table had crumbs and melted chocolate on it when we got to the room.  Breakfast was free but cold.  Note to management: you can't put an ordinary light bulb in a heat lamp and expect it to keep the eggs warm.  If this hotel could address the cleanliness issue, it would be an outstanding property.

18/10/14 | Link | Rating: 3.0
54. John O.
A beautiful historic house in the heart of old Savannah. Not exactly a luxury property, but very comfortable and well maintained with welcoming staff. We stayed in "Miss Marshall's" suite. The floors creaked with history and the modern amenities were appreciated. I would definitely recommend this old dame for those who want to stay in the heart of the old city...

26/11/14 | Link | Rating: 5.0
55. Kevin B.
Great stay.. Clean rooms, also excellent service.. Breakfast runs til 10am. Fresh eggs, bagels, fruit and juices. All included in your stay.. Walking distance to everything, all round great experience. Bewar of 20$ valet, and taxes.

06/10/14 | Link | Rating: 5.0
56. Jamie B.
Stayed here on business for three days. Staff were very welcoming and helpful.  The house is in the middle of town and convenient to everything. The locals love the restaurant adjacent to the hotel. You can sit in the lobby and listen to the accents to your hearts delight.  I stayed in a room on the 4th floor named after a journalist and writer, Joel Chandler Harris.  Honestly, didn't sleep too good. Heavy footsteps and children up and down the hall made it a little too eerie for me. Beautiful room and hotel if that unexplained stuff doesn't bug you.

07/03/14 | Link | Rating: 4.0
57. Tim H.
Southern Ghosts are great hosts.

I have been coming here for years and about 5 years ago on a cross-country trip after Mardi Gras, my buddy and I were able to get them to open up during spring cleaning and let us have the Mary Marshall suite. I took the bed and slept like the dead, he took the sofa and was kept up all night by the sound of kids shoes on the hardwood floors outside the door.

The next morning after complaining to the front desk, the girl politely pointed out there was only one elderly couple staying on the opposite side of the building and that they locked the doors behind us when we came in the night before. Oh and that the hallway was carpeted, not bare hardwood. Spooky that the ghosts are so nice to a Yankee like me.

06/03/14 | Link | Rating: 5.0
58. James M.
An hour into our stay and the toilet clogs, when I call down the front desk they said they would send someone right up.  20 minutes later I find the plunger sitting outside of our room.  I had to unclog my own toilet!  That just shows me they skimp on customer service, I am not impressed!!

Day 2 we tried the breakfast and the quality was terrible, the eggs were left under a heat lamp and had dried out and biscuits were dry and stale.  

The room we had was an inside room that was stuffy and had no airflow. No matter where we set the temperature we could not get comfortable!

As far as atmosphere it was great, but you are just paying for the name, not the service.  I would recommend looking at other hotels in the area first!

09/02/14 | Link | Rating: 1.0
59. Alex R.
Charming hotel, conveniently located in the heart of Savannah.  It is reasonably priced.  Rooms are clean, furnished in vintage style.  Doors and walls are thin. So you will hear your neighbours and people walking in the corridor.  WiFi reception is sketchy and internet is slow.  Hotel provides two free bottles of water per day.  The best part is 5:30pm-7pm wine&cheese reception. They keep pouring wine non-stop. It is accompanied by tasty lemonade for those who prefer non-alcoholic reception.  3 types of cheese were available (supermarket pre-cut cubes).  Assorted crackers and fresh grapes rounded up the choices.

Hotel serves free breakfast from 7am to 10am. It consists of cereal, eggs, pastries, fruit salad, bagels, butter, cream cheese, 3 kinds of juice (apple, orange grapefruit), coffee and tea.

Parking is valet only, $15 per day (plus tips). At times we had to wait for more than 20mins to get the car. I recommend to call the front desk in advance.  There is a concierge desk. However in all 3 days of our stay concierge was MIA.

23/07/13 | Link | Rating: 4.0
60. Renee N.
I've been wanting to stay here for years now due to the fact it's an old, historic property and it comes with it's share of ghost stories.  On a whim we were able to get a room for our one night in town and we chose a superior queen room.  It was small but perfect for me and my husband.  The furniture was cute, the tv was nice, bathroom was small and only had a shower but it was fine.  We were on the second floor and tucked away in a corner so we didn't have anyone walking by our room which cut down on any noise.  Some street noise came in but not too much to be annoying.  

The hotel itself was beautiful.  The hardwood floors were definitely old and creaky but it added character.  The free breakfast was good and was a served in a nice room.  Hotel staff all seemed friendly and helpful, and the valet guys were very nice as well.  

I would stay again when I'm in Savannah, and hopefully next time I will encounter a ghost or two! :)

07/09/14 | Link | Rating: 5.0
61. Michelle C.
Charming location!!

This place exudes southern charm! The staff is very friendly and makes you feel very welcome! The breakfast is nothing special, but it definitely has something for everyone to feel full. Our room was small, but again, checked all the boxes. The location cannot be beat, it's wonderful and always something to do!! Can't go wrong!

04/06/14 | Link | Rating: 4.0
62. Chris R.
Enjoyed our weekend at the Marshall House. The location was central and super convenient for sightseeing (and just a block for Leopold's famous ice creamery!) and the room's were clean and nicely decorated. Our king room on the 2nd floor had a shared terrace with rocking chairs that was accessible by climbing out our window. I loved that feature and thought it was super charming.

Fun fact: Evidently, there used to be a tax based on the number of doors that hotels had, so this was a workaround back in the day. Also loved the complementary wine and cheese in the evenings.

Only thing I didn't love was the old (antique-ish) tub with the wrap around curtain. Seemed a bit odd but didn't leak water. Just not my cup of tea, I suppose.

All in all a great stay!

19/02/14 | Link | Rating: 4.0
63. Mollee F.
This really is an ideal spot to explore Savannah from - right in the heart of the historic district and steps away from the river.

We spent a long weekend here and were super impressed with the quality of service. Every employee we encountered was friendly and professional and really seemed invested in making sure we enjoyed our stay.

We had a king room on the third floor. I asked for a quiet room and that is exactly what we got - all the way on the end, we heard minimal noise at night. It was blissful.

Room is well-appointed (including a safe and fridge) and charming (they've kept the fireplaces even though they no longer work). Bed was very comfortable and the bedding was of good quality.

The continental breakfast wasn't terribly hardy (it would have been nice to see some protein besides just eggs), but it was sufficient (and really, you should be checking out Savannah's breakfast joints instead).

We took full advantage of the valet service. At $15 a day, it was well worth it not to deal with the hassle of trying to find some place to park the car (streets and lots fill up fast - especially during high season and on weekends). If you're there in the off-season though, there is a parking lot right behind the hotel and you can purchase super cheap parking passes for 1 or 2 days.

12/05/14 | Link | Rating: 4.0
64. Steve V.
The Marshall House is a historic hotel on Broughton Street. Extremely well located for tourists who want to experience downtown. The rooms are quaint and some overlook Broughton Street.

There is valet parking and bell hops who open the door for you all day long with a smile. There's wine and cheese hour around 3, if you're getting the munchies before dinner. Service is friendly. The attached restaurant (45) is very very good. They even make gourmet small pizzas which are an explosion of flavor.

The only thing I didn't like was the noise. Our room was next to the elevator and you can hear people come in and out. Choose a room further down if they're available.

10/11/13 | Link | Rating: 4.0
65. Majela Z.
The Marshall house is definitely a historic building,  the rooms are Nice, and clean.  I was a little freaked out after reading about the Haunting but thank God i did not hear or see anything.  I love the customer service,  it's definitely a friendly crew.  I would visit again

19/09/14 | Link | Rating: 5.0
66. Michael D.
My wife and I lodged at The Marshall House because of its location and history.  It is the oldest hotel in Savannah, having been opened in 1851, and has undergone several renovations.  It is in Savannah's famous historic district and about one quarter mile to the riverfront.  This hotel has retained many of its original nineteen-century architectural features but has been updated with modern amenities, including wireless Internet and HD TVs.

Our street-side room was very small, and the furniture, which was eclectic, had a bit of a worn-out look rather than being antique. Although it was clean and fairly comfortable, noise occasionally intruded from the street and from inside the hotel.  The inclusive continental breakfast that included quiches along with the usual collection of cereals, pastries, fruit, and drinks was fine.
The hotel staff was friendly and accommodating.  Charles who acted as a receptionist/concierge was especially obliging.  He provided us with an assortment of dinner recommendations, called to make reservations for us, and helped us navigate around town.

Because The Marshall Hotel is well situated, fairly comfortable, and reasonably priced, I would definitely consider lodging there again.

29/08/14 | Link | Rating: 4.0
67. Jay R.
Stayed here for 5 nights for my sisters wedding. I travel to Savannah regularly and have stayed at many different hotels in the historic district, my first stay at The Marshall House.  

First the good:
Beautiful hotel, I like the historic look and feel.  Valet/door men, awesome!  Front desk staff, very nice.  (one female 'manager' was a little pissy)

Now why 3 stars.  

We booked a balcony suite and paid a premium.  The balcony looks like it was last cleaned after St Patty's day.  There is a layer of black soot from car/diesel exhaust on everything.  I went out there with my daughter and she was covered in soot.

After the first night, I put a generous tip in the provided "tip" envelope for the maid with a note for extra towels and an extra blanket.  NO extra blanket & no extra towels. But tip was gone of course.

By day three we ran out of soap and shampoo, never was restocked.  Also, ran out of TP.  I called down to the front desk for at least the TP, didn't get it until I asked again several hours later.

Breakfast: so-so, quiche on most days that was probably previously frozen and heated up.  Plus the standard American continental fare. blah. Okay for one day, booooring for more than one.  (NEVER HAD ANY BACON, it is un-American to not offer a salty pig product in the morning)

Whatever, this is not what peeved me the most.  On every table, there was a basket with fake peaches and a crisp "dollar bill" tucked neatly underneath it.  FRIGGIN TACKY!  Seriously?!?!?  This tactic to get 'tips' is offensive and appalling.

We all had a very nice time in Savannah for my sisters wedding.  Overall the stay was not that bad.  However, I will not stay at The Marshall House again, would rather just stay at a Hilton property, at least they are clean and I can get some damn TP.

26/11/14 | Link | Rating: 3.0
68. Jill P.
My husband and I stayed for our two year belated honeymoon. We were treated with five star service the moment we pulled up to the curb for valet parking. The room was beautiful (and haunted! We had our own paranormal experience while staying) and the staff are amazing. Anything we needed or asked about was promptly delivered. The hotel is within walking distance of anywhere you'd like to go in Savannah. I can't wait to stay again!

14/04/15 | Link | Rating: 5.0