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Extended Stay America - Louisville - Hurstbourne in Louisville, KY

Extended Stay America - Louisville - Hurstbourne in Louisville, KY


Whether you're visiting for a few days, a month, or looking for an interim relocation or temporary housing solution, our studio suites feature living, dining and sleeping areas. All rooms feature plenty of work space, a fully-equipped kitchen, flat panel televisions with DVD players, as well as on-site guest laundry, wireless high-speed Internet access, pool, hot tub, fitness center, business center with printing capabilities, gourmet coffee bar served Monday thru Friday, and professionals who go out of their way to make you feel like you are at home.


Company Info:

Rating: 1.33

Address: 9801 Bunsen Parkway, Louisville, KY, 40299
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Louisville, KY



Comments (3):

1. Andy M.
Can you say " The Bates Motel of Kentucky"?  Let me preface my review by saying that it's coming from a guy whom traveled the country playing baseball in every hick town in America.  So when I say that this is the worst hotel that I ever stayed in, you need to take note.
Thank God I didn't have one of those blue CSI lights.  I probably would have found the remnants of Jimmy Hoffa splattered on the wall.  The sheets were faded and dingy.  The sheets had also shrinked from the 1,000 times they were washed and didn't fit the mattress anymore.  The paint was peeling in parts of the room, and the bathroom had mildew on the tub and wall.  
I really wanted to thank the staff for leaving the old cereal that was left on the floor from the previous guest.  At least  I knew where to find that late night snack if I had the munchies.
For those whom have read my reviews, you probably know that I can blow things out of proportion from time to time for comedic effect.  That is not the case here.  This hotel was the biggest nightmare that I ever experienced.  
Regardless of the good experiences that I had with Extended Stay in the past, I will never visit one of their hotels again.

18/09/08 | Link | Rating: 1.0
2. Mars D.
The worst place I have ever stayed. Dirty and poor front desk help. We left after one night(would have not stayed but had no choice)

13/05/15 | Link | Rating: 1.0
3. Carolynne M.
I got this room for a great deal off of Hotwire.com .  Having stayed in ESA's in the past and liked them, I was initially pleased.  However, when checking this location out on Tripadvisor.com I was instantly worried by the very low reviews.  I decided to brave it out and see if the Tripadvisor reviewers were just being dramatic, or if what they wrote was true.

My initial reaction to the place was that it was maybe just tired, and in need of some refreshing. The exterior of the building was plain, but neat and clean. Once inside, however, there is no front desk - instead there is a tiny office where an employee sits behind an extremely beat up and damaged wooden desk with dirty, bent miniblinds on the windows and papers everywhere.

As if this wasn't eyebrow raising enough, the further inside the building you went, the worse it got. Awful, cheap fluorescent lights in the hallways and the pungent odor of a sickenly sweet cleaning fluid throughout.  The lobby furniture was shabby, and dangled precariously on the edge of being outdated.

The room at first seemed OK, but then as you stayed and looked around you saw problem after problem. The walls were scraped, gouged and chipped at the corners. The bed was lumpy and the bed linens were so thin you could practically see through them. The bathroom was just awful. A large dark crack in the grout ran along the edge of the tub and the wall.  The shower curtain rod had been ripped from the wall at one point, was reattached on the wall, and the torn wallpaper was left in full view. The wallpaper also had tears and stains all over it, especially around the sink. The toilet seat appeared to be made out of a laminate over pressboard which was cracking and bubbling all over the lid and the seat. The medicine cabinet was a tiny, flimsy thing that held another fluorescent bulb - and that was the only light for the whole room. The sink cabinet looked like it had been the victim of a flood, the bottom edges of the laminate doors had popped and were curling.  But the worst was the floor. I like to wear socks with my pajamas and after walking on the carpet and tile for a couple of hours, the bottoms of my white socks were as dark and dingy as though I had taken a stroll through the parking lot.  Now that's really bad. I was terrified to use the kitchen after that and didnt touch anything in there.

There were two good things in this experience which kept this from being a 1-star review. The people who worked there were very nice.  They let us check in early which was a godsend since we were exhausted.  And the air conditioner.  That room could have doubled as a meat locker it worked so well.  Other than that, this Extended StayAmerica needs a serious, major overhaul to keep it from descending into the seedy world of flophouses.

07/09/08 | Link | Rating: 2.0