Derby City delights. Whether you're here for business, pleasure, or both, Four Points by Sheraton Louisville Airport offers a perfect location for exploring the city.
Company Info: Rating: 3.33
Address: 2850 Crittenden Drive, Louisville, KY, 40209 Hotels in Louisville, KY
1. James S.
Flight got cancelled and was stranded in Louisville. They picked us up right away. Great rooms with friendly service. We got a buy one beer get one free coupon and it was wednesday so we received a free local beer on top of that. We needed it!
Then they rolled out free barbecue for everyone in the bar! That was pretty awesome! Next time I'm in Louisville I'll be coming here.
26/06/13 | Link
| Rating: 5.0
2. Sarah C.
Staff is friendly and the room was pretty clean. However there was not a refrigerator or microwave in the room which was advertised, room service food was so so, and the fire alarm went off several times.... And the drinking cups were dirty.
10/08/14 | Link
| Rating: 2.0
3. D. M.
This is just my experience, the hotel was easy to find and close to the airport. It's about the same as most other Sheraton hotels, clean rooms, modern appliances, free wifi. There is an Arby's right next door so good for meat eaters. I have no complaints.
10/09/14 | Link
| Rating: 3.0
4. Brandon P.
The front desk associate was very friendly upon check-in. It was a convenient location off of the expressway, with an Arby's right next door, and a starbucks not too far away. The only complaint is that the pool was not very large, and it was cold in June...
21/05/15 | Link
| Rating: 4.0
5. Christy M.
For the cost of this hotel, I was hoping for better. I've had much better for much less in downtown Louisville. It's not a bad place, it' just seems overpriced in my opinion for what it offers.
The rooms are very dimly lit. Not all the channels listed on the TV option sheet work here (I asked the desk, they said it was probably because of the storm, even though it wasn't raining and it didn't work for going on at least 24 hours now). There is no free breakfast. Staff was nice, but it wasn't the same for sure as when you check in to a really nice place (which is what I expected for the price).
I'm not an easy sleeper, so the fact that I can't pull the shades across and there's a glow through the window despite shutting everything I can shut is disappointing, especially because I'm facing all the lights outside. There are no microwaves or fridges in the room and I don't think my bed is all that comfortable. I would say the average Holiday Inn Express bed is much better. So, it wouldn't be my first choice. My one significant positive would be that they have a free shuttle to the airport and back.
10/04/15 | Link
| Rating: 2.0
6. Tom E.
One thing I have noticed about Louisville is the lack of Starwood properties. Yea, I could go across the river to stay at a Sheraton, but why in the hell would I do that? If I cross the river, I am going to the casino, and staying there- for FREE. Heads up- there will an Aloft property opening in November 2015 Downtown Louisville for all you Starwood fans.
As of now, this is the only Starwood property in Louisville proper. I usually stay in different hotels when I come to KY, but this trip was different. I needed three beds and I didn't feel like spending a fortune (since it was a weeknight).
Thankfully at the last minute, I got a prepaid rate for 2 queen beds and a sofa bed "suite" for only $143 ($166 after tax). Include parking and internet, you really can't beat that.
We checked in around 11PM, and I was thinking one thing: how were the planes going to be that night? What planes may you ask? All of the UPS planes launching to their respective cities in the middle of the night. Believe it or not, I didn't hear any. With that being said, this is a great location if you need to be by the airport.
The lobby was clean, modern, and had a stylin fireplace. There was even a pool. Believe it or not, this was my first visit at a Four Points, so I did not know what to expect in terms of amenities, etc.
We got room 317, which was in the heart of the hotel. Right next to elevator as well. Again, I did not hear the elevator once. I also noticed that in lieu of hanging a "do not disturb" sign, they used a lighting system- which is cool because some times those pain in the asses fall off or conveniently disappear.
When walking in, I noticed the lights were bright, the room was clean, and it was filled with artwork of local landmarks- I liked that. Since it was a "suite", it did include an extra tv, and a refrigerator. The 2 rooms were separated by the bathroom.
I did notice that Four Points has its own brand of "clean" amenities, but I did not research into detail. The shower had the large dispensers in lieu of the small toiletries. However, there was soap and lotion at the sink. Kudos to the sink- t was nice and deep- I hate going to places when you can't fit your fucking hands between the porcelain and the faucet because they are trying to be "contemporary".
One down side I noticed that there was not any USB chargers on the desk. I did find a loophole though- each tv had its own USB connection, but in order for it to work, the tv did have to be on. It ended up charging my phone, I will take it!
There was room service as well, it was not 24 hours though. I did not utilize it. There were a bunch of snacks and goodies you could buy in the lobby. Each floor did have its own laundry facility and drink machine. Hell, I even saw a glass bottle in one of the vending machines!
I had a tough time sleeping at first, but that was fault. I ended up able to get some sleep later on. 4 pillows on each bed was nice- the bed was nice- no frills, no bs. Just a plush bed.
For the type of hotel and my needs at the time, this place came in with the clutch. Granted it wasn't downtown but I wasn't here on this trip to go there, either. I will give the place a solid 4.5 stars.
29/01/15 | Link
| Rating: 4.0