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Hyatt Place Louisville East in Louisville, KY

Hyatt Place Louisville East in Louisville, KY

Specialties

121 beautifully decorated, spacious rooms with separate sleeping and living area.   Located in the heart of the prestigious east side of Louisville in the Hurstbourne area.  Enjoy our complimentary a.m. Kitchen Skillet, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from.

History

Established in 2007.

 

Company Info:

Rating: 4.05

Address: 701 South Hurstbourne Parkway, Louisville, KY, 40222
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (21):

1. Johnny T.
tv's are cool, rooms are clean and comfortable.

but the wi-fi didn't work on my first visit, and I commented on that. I got an email they fixed it, but on trip # 2, still no working wi-fi.

05/07/11 | Link | Rating: 2.0
2. Katie G.
Can't wait to stay here again!
First off...I'm IN LOVE with the couch...I'm stalking on where to buy one for my house;-)
Service was great, bed cozy, etc.  I do agree with the smallish bathroom.
wifi was nice and reliable.  Room was spacious enough to lay out all of our clothes and gazillion bags so I could restructure for the next leg of the trip.  (and clean....wouldn't get heebie jeebies from sitting on the carpet;)
But really....I love that couch....did I mention that?
There is a Hyatt Place near us and I told hubby we should go stay there for our anniversary just to cuddle on the couch and watch a movie;-)  lol  (It doesn't take much...)
Compared to our last stay in Louisville at the dive-y-est Motel6 ever, it was a complete 180.  My perpetually uber-frugal, cranky if he spends money hubby, is sold on hyatt place.  We cant wait to bring the kids back next time for the convention.  Every 2nd February we'll be staying at Hyatt Place East;-)
Breakfast: Yum.  A step up from your average, fresh fruit, tazo teas and well staffed to keep up with the clients eating.

11/03/11 | Link | Rating: 5.0
3. Lola A.
This hotel provides value with a contemporary, classic flair. The lobby area is really nice, it feels like a boutique hotel which usually comes with a much higher price tag.

The hotel features self check in and has a nice snack bar/coffee shop and Starbucks cafe. Guests can order and pick up a variety of items through touch screens.

In fact, the Internet features are a striking feature of this hotel. In addition to the standard wi-fi, it was nice to have a gaming console which also permitted a mp3 or CD player hook up to a large 42 inch plasma screen TV.

The hotel staff were very friendly and gave me a tour of the facilities. The room was very clean. The only drawbacks...hence the 4 rather than 5 rating was the bathroom which felt really tiny and the lack of storage space if you were staying for more than one night. But, on ambiance and creating a nice experience on a reasonable budget, this hotel is definitely a step in the right direction!

07/12/08 | Link | Rating: 4.0
4. David L.
booked a room here last minute on a road trip to the east coast. our first experience with a "Hyatt Place". we were already in a good mood because of what a great price we got last-minute (advertising well under $100 for a handicapped-accessible room (we didn't really care, but it does affect the bathroom layout in slightly inconvenient ways); they are being rational and pricing down leftover rooms at the end of the night ... an empty room is revenue lost). we weren't expecting much, but this far surpassed our expectations. hyatt has obviously thought pretty hard about what typical travelers need and don't need, made sure they get the stuff they want, and cut the other stuff. feels like the garden inn or residence inn concept, but they just do it more nicely.
walking in, we weren't sure we were at the front desk, but it turns out they had one guy playing bartender and food server as well as doing check-in. in a hotel of this size, though, the lean staffing seems to be fine. if you think about it, how many non-resort, non-big-city, passing-through-town hotels really need bellmen, front desk staff, concierge, room service, etc?

it feels very european in terms of how cleverly used the space is. everything is ultra-modern; automated check-in/check-out kiosk in the lobby, and i was struck by the number of input options for the big-screen TV.  but the rooms themselves don't feel cramped at all; you have a sitting area, plus a bedroom area, and (at least in our room) a big bathroom.
and yet when I remarked at check-out how new it all seemed, the woman on duty said this location was actually due for a thorough renovation. !!! renovating a property where everything already seems extremely up to date: now that's good management.
service here was both friendly and efficient: to have one person doing everything, that person has to be very efficient, but it seems like they did in fact find very friendly and efficient people.
another nice bonus: conveniently located next door to a Brick House Tavern (open late, good food, reasonable prices) as well as a Barnes & Noble. and near the freeway.

oh and to top it off?  the *included* breakfast is actually good and includes savory items - mcmuffin-type sandwiches.  none of the usual lame "some bread, jam and juice' continental breakfast business.  this is a *real* breakfast.  and more of the clever efficiency: the plates are stacked above the buffet, saving room, and enabling them to put their money where guests stay.

honestly, i have stayed at hotels that charge 4x more that were not as good as the stay we had here.
we will happily try another Hyatt Place in the future and would definitely stay here again if passing through Louisville.  heck, we'd even consider paying $100 to do it.

16/07/12 | Link | Rating: 5.0
5. Emily W.
I've stayed in 2 Hyatt Place hotels now(Louisville and Indianapolis) both exactly the same even the lobby is the same layout.   I really love them.  Nice set up with the large flat panel TV.  The bathroom is small but the sink is outside the bathroom so it's great for a couple to get ready at the same time.  Great breakfast... Very healthy:)  Only thing I don't like is no trash can in the bathroom!?

28/01/11 | Link | Rating: 5.0
6. Justin S.
Hyatt did a great job laying out the rooms for the business traveller.  I like the big comfy room.  The only thing that would make the room better was being able to see the tv from the desk whiile trying to work.  The room was clean and tidy.  The staff was knowledgeable and friendly.

22/01/12 | Link | Rating: 4.0
7. Tim B.
Just checked in.  Staff is incredibly friendly.  Room is awesome.  Bed is comfy.  TV is HUGE.  No complaints at all.  Seriously for the money, awesome hotel.  Missing finer touches of a luxury hotel but for my money this place is incredible.

31/03/12 | Link | Rating: 4.0
8. Keila N.
I traveled to Louisville on March 16, 2008 and stayed at this hotel.  The service is excellent.  The front desk (Wayne) loaned me an umbrella, and I was grateful for that.  The bathroom downstairs had complimentary pads and tampons in each stall.  That's a detail that I sincerely can appreciate.

The hotel has a "boutique" hotel theme.  The room has a plasma screen t.v.   The bathroom is a little small, and I didn't like the sink being separated from the toilet.  Gift shop would be nice.

Overall, I give this hotel a 10 for friendly service and for details.

18/03/08 | Link | Rating: 5.0
9. Scott L.
Alright...I want to give this place more stars, but I can't.  I absolutely LOVE the actual rooms.  They're huge. They have 42 in flat screen tv's mounted on a swivel on a wall between the "Bedroom" and the "Living Room" That's right...all the rooms have a living room. With a big L-shaped couch and ottoman. All very very cool.  But, I think in all the updates on the rooms they left the bathrooms exactly the same, but they moved the walls or something and smashed up the bathroom.

(Disclaimer: This next part of the review revolves around pooping)

I was injured while pooping in this hotel room.  

The toilet was so close to the wall/door of the bathroom that the toilet paper roll holder actually hung over the toilet seat.  I'm not a small man.  But, it hung OVER the toilet seat.  So, it dug into my side while going to the bathroom.  Also, I had to sit sideways on the toilet because the toilet was so close to the door.  RIDICULOUS!  It was so uncomfortable that I honestly would have preferred pooping elsewhere...

(Pooping stories over)

Other than that, the staff was nice and helpful. They gave us advice on where to go and what to do while we were in town. The contenintal breakfast was....ok....pretty much what you'd expect.  

But, the bathrooms in the room are awful...and made me give them a not great review.  Pooping comfort is important!

11/10/10 | Link | Rating: 3.0
10. Jason N.
We got in late and they were happy to help us with the bags to our rooms. The beds were very comfy and they have a mini media center you would hook your xbox or laptop into if you have a vga or HDMI cable. The rooms are big and it smells great and the floor and bathrooms are spotless.
The wifi worked ok but I didn't expect a fast connection at all.

The pool was nice to use and I happy to have it there. We didn't eat breakfast there because we wanted a hot breakfast.

Would I stay again yes.

08/08/11 | Link | Rating: 4.0
11. Amanda A.
Probably the best hotel room I have ever stayed in. The bed was comfortable and you have a separate living area with a couch that folds out into a bed if needed. The TV is mounted on the wall and you can move it so you can see while laying in bed or sitting on the couch. The rooms also have a small sink, mini fridge, and coffee pot. Pool was nice other then a little crowded. The only downside was the air conditioner. When we got in it was extremely cold so we turned it down. After that it was really loud the whole time.

08/08/11 | Link | Rating: 4.0
12. Tony C.
I recently stayed here for a business trip, this was my first visit ever to a Hyatt Place and was uncertain on staying there but I did review some of the prior reviews which made it a bit more comortable.

Upon my arrival, I was immediately greeted by a gentleman at the front desk who was friendly and helpful to say the least.  He processed me through quickly, explained about the complimentary breakfast and off I went.

The rooms are spacious, it gives you the sense of staying in a suite....the sectional couch is extremely comfortable, the flat screen tv is awesome....the in-house coffee was great, the mini fridge came in handy to stock up some snacks.  The bed was ultra comfortable.  

The entire staff there was helpful and friendly...they definitely have my business for my next visit out there!

16/05/12 | Link | Rating: 5.0
13. Eowyn C.
I stayed here when I attended a wedding at the Olmstead down the street.  Not only was the location great, but the rooms were very nice for the very low $80 a night price tag.  I liked that there was a lounge area separate from the bedroom area that had a sizable flat screen as well as a coffee/tea breakfast nook.  My party was very well accommodated by the staff.  They let us get rooms on the same floor and didn't bat an eye when we asked to change our taxi arrival time not once, not twice, but three times.  I can't help it if my beauty routine takes longer than anticipated!

To top it all off, checkout in the morning was a breeze and made even more delightful by the complimentary continental breakfast.  I highly recommend staying here!

30/08/12 | Link | Rating: 5.0
14. David H.
Rooms are "cool" looking, but (call me crazy) I prefer a room thats comfortable & functional...I care less how trendy it looks. The bathroom was a joke. If someone's on the toilet, you can't open the door. It must be 3x4 feet...literally. The bathroom sink is in the bedroom area (weird, right?) Big flat screen tv, but it's located in between the living room and bedroom (which are only separated by a thin "shade"), so if u have a kid sleeping on the sofa bed, you can't watch tv without disturbing them. Also, I was told it had an indoor pool when I booked it, only to find out there wasn't. The only good thing was the breakfast, but that's not enough for me to ever want to stay there again.

24/05/14 | Link | Rating: 2.0
15. Jeremy C.
If you can tell from the amount of pictures I took, I love this place and any other Hyatt Place!

I love the upscale modern feel of the whole hotel. The furniture and decor are really nice.

I love the service. I have been to 2 others in different states and they are always on top of their game when it comes to the front desk and much of anything else.

I love the rooms with the flat panel TV that swivels between the living room and bedroom. The sink is really nice with the stone counters and I like that they have a refrigerator with a whole separate sink by the door.

The couch is always comfortable and has a good amount of throw pillows. I also like the nice warm throw blanket that they also supply.

the breakfast is actually one of the better ones I have had for what it is. they have oatmeal, cereal, bagels, toast, donuts, juice, milk, fruit, yogurt, and they also have a menu that you can order from at a cost.

I would probably go out if I wanted something warm because the prices are a little high for what they offered.

This place was in the middle of what ever you wanted to do, everything we did was no more than 15 minutes away.

17/09/11 | Link | Rating: 5.0
16. john b.
Stayed here for business. Despite booking ahead of time the only available room was on the first floor next to the pool. So I got to experience the terrible sound insulation. It's alsmot like there are no walls between the bedroom and hallway. Would be great if you could close off the living area and sleeping are for extra sound insulation. Breakfast was very good if you get there before the rest of the guests or else the room fills up, nice touch that is often overlook in today's world. Really wish they placed the loud families in the spots that they will make loud.

25/07/14 | Link | Rating: 3.0
17. LaRue J.
Great location near plenty of restaurants and shopping.   Several places within walking distance.  The staff was extremely friendly,  housekeeping was excellent.   I like the room set up with the sitting area and desk.  Wi fi was speedy and reliable.  Would definitely recommend this place.

11/08/14 | Link | Rating: 4.0
18. Chris C.
A hotel room 10 minutes away from downtown for $80? I was shocked at the price, and did not hesitate to make a reservation here recently. My wife and I were in town for a friend's wedding and we loved our stay here. The stay is friendly and the accommodations are really nice. The room itself featured a great king size bed and also a large sitting area with a kitchenette and fridge. Traveling for the first time with a newborn, I thought we were going to run into some issues but this experience was great!

Free hot breakfast buffet in the morning is a huge bonus!

My only knock on this place is the lack of "snack" options - one night my wife and I wanted a snack and they don't really have much to offer. No vending machines or anything like that, just a counter in the front with some sweets and soda.

30/10/13 | Link | Rating: 4.0
19. Rob H.
I am a business traveler.  Here's my perspective:

This place and the rooms are funky. It's hip and trendy which doesn't always translate to easy and convenient.

The rooms are more geared to a leisure/social setting with a large portion of the room designed for the couch and sitting area.  It is not well equipped in the bed area for rollerbags, etc.  (again much of the space attention is devoted to the living room and desk area (with another sink and counter).  

The bathroom really is small to the point it is difficult. The sink is out in the bedroom area and the commode is in with the shower. This space is very tight and it is made worse because of a lack of room to put clothes, towels, robes without dipping them in the toilet. I am picky about not sharing my immediate shower space with the toilet.  If you are a big person or need room to dress and undress in a closed-door bathroom---forget it.

If you want something pretty clean and a little different---especially for a social get together, this is a good choice. For a professional traveler, it seemed to be a little awkward for just sleeping and "getting ready".  3 stars for that reason.

The staff was nice and eager to please. Breakfast choice was better than most similar hotels.

18/08/13 | Link | Rating: 3.0
20. Lauren G.
We very much enjoyed our stay. We were limited on hotel options because we had our two small dogs with us. The staff was friendly and we enjoyed a very nice complimentary breakfast the next morning (it feels like that's a dying trend at hotels anymore). The only nit picky things I'd have to add are the reviews are right- the bathrooms are soooo tiny. Not a deal breaker but I wish they would just make the doors into pocket doors and it would be a game changer. Also be warned it is pricey to bring dogs. They came with a $70 cleaning fee which I understand but is a bummer when we were only there one night and they stayed in their crate anytime we weren't there. Ah well....that's the cost of furbabies. I'd definitely recommend this hotel to anyone visiting the area. It's a quick 15 minute drive to most touristy type stops.

22/02/15 | Link | Rating: 4.0
21. Vincent V.
I love this hotel brand and this location is exceptional. Extremely friendly staff and great location walking distance to good restaurants and such.

They have great 24/7 food options and a step above the microwaved processed egg breakfast. Their rooms make you feel like a king. Extremely comfortable pillows and beds in every room and every room is a suite with a pullout couch. Oh, and the best part is the price is pretty inexpensive for what you get.

My only real gripe is that the Internet was a little slow, but if you are in the area I highly recommend staying here. For while my first choice for staying somewhere in Louisville is the Brown... This is a good backup in East Louisville.

20/09/14 | Link | Rating: 5.0