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Microtel Inn by Wyndham Louisville East in Louisville, KY

Microtel Inn by Wyndham Louisville East in Louisville, KY

Specialties

The Microtel Inn & Suites East and the Microtel Inn & Suites West offer travelers both comfort and convenience, with a variety of modern amenities and deluxe accommodations like upscale guestrooms and suites, modern décor, and family friendly features. Each of our comfortable guestrooms and suites are equipped with free high-speed wireless Internet access, lighted work desks, a refrigerator, microwave, cable TV, and plush Dream Well bedding. Our deluxe suite rooms offer all of the comforts of our standard rooms, with the added luxury of comfortable sleeper sofas, kitchenettes, and separate areas for working and relaxing.

 

Company Info:

Rating: 3.92

Address: 1221 Kentucky Mills Drive, Louisville, KY, 40299

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    Comments (13):

    1. Dennis G.
    Fine hotel for what it is.  Like "Andy C." says, below, it is clean, comfortable, and inexpensive.  We felt safe and comfortable there, but were taken somewhat aback by the smell of smoke throughout the common areas.  Coming from Illinois, where smoking is off limits just about everywhere, it struck us probably more than most would notice.  Note that our room did not smell of smoke, only the common areas did, so it wasn't so bad.

    02/11/11 | Link | Rating: 3.0
    2. Syl M.
    Simple but clean rooms, low rates, friendly staff and free breakfast. Would happily return.

    04/06/11 | Link | Rating: 3.0
    3. Boomarie C.
    It is honestly hard to find a low budget motel/hotel that is comfortable and bedbug free. I give Microtel Inn a FIVE STAR review for being a top notch home away from home. The rooms do not go out of their way to be much, however they are clean and budget friendly. All the staff that I encountered seemed to be very nice and personable. I felt safe in my room as well as in the general location. Microtel Inn is also a pet-friendly place... so this is a score for those who can't travel without little friends!

    There are many walkable food locations around the area and if you feel like adventuring downtown it is only a 10-15 minute drive!

    26/06/11 | Link | Rating: 5.0
    4. Chase H.
    I liked the hotel, staff and cleanliness enough BUT bring your own pillow because all of the pillows in this hotel are terrible; they feel like foam rubber, and you'll have to ask for a blanket.

    Other than the ultra thin blanket (if you can call it that), there was no warm/soft blanket in any of the rooms (i talked to other guests who confirmed) so you have to ask for one which they'll oblige and give you a soft fleece blanket. The TVs are old standard def CRTs but I expected as much.

    All in all it was fair for the price.

    31/08/11 | Link | Rating: 3.0
    5. Nicole H.
    This is a great place to stay for the cost. The staff was very nice and everything was clean. I only stayed one night on my way across the country. If you're looking for a clean place to sleep for not very much money, this is for you.

    The only thing that was disappointing was the free breakfast. There were slightly less options than what's offered at Super 8 in my experience. We opted for the McD's around the corner.

    26/07/12 | Link | Rating: 4.0
    6. Andy C.
    Staying at this particular location was perhaps one of the best overall national hotel/motel chain experience I've ever had, and there's a very cogent reason why this chain consistently has consistently won JD Power and Associates' "Highest in Guest Satisfaction among Economy/Budget Hotel Chains,
    Ten Years in a Row."  It's actually quite amazing that this location isn't on their Top 20 list, but hey - it only gives me hope that if this location with its relative anonymity can do so many things so well, the top 20 list must be absolutely phenomenal.  Onwards.

    Location: 5 out of 5
    Convenient to the Louisville area, particularly if you are headed eastbound on I-64.  The only thing I would mention is that if you're not familiar with the construction that's going on right now, bear in mind that the I-65 bridge between IN and KY is shut down for repairs.   So...if you are coming down I-65 S and want to hop on over to I-64 E to the property, it shouldn't be a problem.  Similarly, if you are going from the east and are already on I-64, the only thing you have to keep in mind is that you can't cross the I-64 bridge, and that if you want to get on I-65 N, you have to take the 264 bypass first.  My particular experience was going through Louisville to the east TN area, originating in Chicago.  The motel is located in a group of 3 - 4 other properties, and in walking distance to several restaurants.  

    Cleanliness of Room: 5 out of 5
    I've traveled enough to know what most motels are capable of on a regular basis, and I know what most motels will tend to overlook if they don't have a staff that's absolutely "spotless", pun intended.  I was on the second floor in a queen bed room.  My particular room was not only spotless from an aesthetic standpoint, but there were aspects of the amenities I noticed where other properties would just sort of say, "eh....whatever."  Specifically, the liner of the shower didn't have the mold and mildew marks at the bottom.  Yes, I realize that they'll still be there even if you put them through the wash.  However, the liner in the shower didn't have one spot, ring, or line of mold on it.  Furthermore, the drain for the shower flowed absolutely freely without any resistance.  At home, I'm fairly meticulous about cleaning the tub drain out with a turbo snake and/or gel/foam cleaner, and I'm telling you - the tub drain in my room was almost as free-flowing as the one I have at home.  

    Amenities: 3 out of 5
    It's not the 4 seasons, though you can see them from your awesome built in day bed above the heating/AC unit.  Yes, this location has built in day beds.  They are neat to sit in for about 5 minutes.  Then, if you are traveling alone, you say to yourself, "Why am I doing this again?"  Toiletries are commensurate with what you'd find at most of the other non-boutique chains (think Super 8, Econo, Quality, Rodeway, etc.)  The shampoo and soap do the job, the towels are generously sized (if a bit rough and scratchy...you know the sensation).   The TV is above the closet, and if you're lying in bed, it's actually in a convenient location.  The free breakfast is more than adequate for the average traveler; there are no hot or made-to-order items, but the individually wrapped muffins, fruit, cereal, and bakery items are fine.   Remember that the rooms are "micro" - so you may not have as much space to store your items if you are traveling with a family of 4.  For a single traveler on a motorcycle, I had plenty of space for my stuff.  The WiFi isn't blazingly fast, but is probably a little faster than 3G.  It was fine for just casual surfing on my phone's browser, and it was able to support Adobe Connect Pro without glitching out.  Décor is pastel'ish, and they have mirrors in the room to make it look bigger.  

    Cleanliness of Public Areas: 4 out of 5
    The lobby was very well-maintained, and the corridors and dining areas were kept clean as well.  The only minor complaint I would have is that because there are smoking guests who occupy the property, some of the odors associated with tobacco use could permeate through the main corridors.  Be mindful if you have sensitive parties you are traveling with.  

    Customer Service: 5 out of 5
    Very nice staff that works at the front desk.  Everyone I met was the right mix of friendly and efficient.  They were also knowledgeable the general area, and provided good advice on different tiers of local restaurants.  I don't have one negative thing to say about the staff I encountered.  

    Price: 5 out of 5
    I think I paid 57 including all taxes and fees.  Like I said in the preface, this was perhaps one of the best bangs for the buck I've encountered in terms of lodging.  

    Overall: 4 out of 5
    Highly recommended.  I would definitely stay again if I were passing through Louisville.

    21/10/11 | Link | Rating: 4.0
    7. Rachel E.
    Cute, clean, cheap, friendly, continental breakfast, and free wifi. The receptionist called to make sure our room was ok. Ten-fifteen minutes from downtown Lousiville. Can't ask for more. Would definitely stay again.

    20/06/13 | Link | Rating: 5.0
    8. Joy D.
    for the price, this place is great!  it was very clean which is always my main concern.  The rooms are a bit small and outdated, but still have everything you need.  Continental breakfast is nothing special, but good enough to grab a snack in the morning.  Plus a great location really close to the expressway and about 10-15 minutes to drive into town!
    I will be back when i am in Louisville next.

    16/10/12 | Link | Rating: 4.0
    9. Arvin B.
    Reading other comments on this hotel, I had my doubts and pretty low expectations towards this place; however, I have to give credit where credit is due.

    From a microtel stand point, I would imagine from the word itself, a place that was slightly more upscale than a super 8 and less than a Holiday Inn. From what I had seen, I have to say that it totally surpassed my expectations as you will see below.

    When entering the hotel for my stay yesterday, I have to say that it smelled like a dentist's office (formaldehyde??? idk); but it was not really a problem. The hotel staff was definitely friendly and upon first impression, I have to give it a super on this til the end with around three staff individuals taking shifts until the day I left (today).

    The myth that some comments have on here is that the pillows were horrible; however, I did not find them to be that bad. Very soft and comparable to what I sleep on (cotton pillow). If there were problems with them being thin, there were three of them on a queen sized bed, so just stack them. Not a problem. The blankets were awesome (layered with three like any other hotel).

    I think the only real problem with the hotel was having a smoking hall on one side and a non-smoking on the other. Time and time again, I had to get luggage out of my car that was parked in a lot by the smoking side. Each time, I had to go through that hallway (really..I had the choice to go through the lobby) and this is why I would not mark it down for that. If people mark it down for this, just remember that you had other means of getting to your room and having smoking sections, they are just catering to the general public.

    From check-in to check-out, it was a pretty hassle free experience and one of the staff asked if everything in my room was fine. If one would ask me again, I can gladly say "No problems here, I would love to stay here again", for the price that I got on it ($57.25).

    18/07/12 | Link | Rating: 5.0
    10. Hanne A P.
    I road trip, a lot. From the West coast to the East... bring it on. Spending so much time on the road, means I prefer a more basic (cheaper) hotel unless I'm wanting to pamper myself and relax.

    This hotel was great. The room was small, but as I was only one person, it was fine. Easy location as far as distance to the freeway, though my GPS was a little confused in finding it - luckily I saw the sign.

    Front desk lady was fantastic - warm, friendly and very helpful when I had questions about the area and how to find a specific place.

    Room was clean, bed was alright. The carpets had just been cleaned and the room had been aired out.

    I would certainly stay here again if I find myself in the Louisville area.

    01/08/13 | Link | Rating: 4.0
    11. Holly Z.
    Funky little rooms (remodeled but 80's style?  in a good way) that were very clean.  Breakfast was decent (bananas, juice and oatmeal - nice to have healthy options) and front clerk was as sweet and helpful as a favorite Great Aunt.  I would stay here again when passing through.

    18/11/14 | Link | Rating: 4.0
    12. Stephanie Y.
    Since clearly I didn't plan my KY Derby trip well in advance, all downtown Louisville hotels were booked by the time we got our act together. All good. Microtel Inn was a solid option. The staff is so friendly, nice and accommodating; they even had Derby coasters for us as a little take away present. Awww.

    The place is budget, kind of smells of smoke but, the bed was comfy, it was clean and there was roof over our head. We didn't spend much time in the room so, all good. This little motel is located about 20 minutes to downtown Louisville, so by no means is it convenient.

    Overall, a solid spot to stay if you're looking to not spend a lot of money.

    *** For Derby goers - this place had a private shuttle number and for $10 pp per ride they were pretty much on call and drove you where ever you needed to go. It was perfect. We used the guys all weekend and had the best time ever.

    *** a 5 minute walk to a 24 hour not so delicious Waffle House.

    14/05/13 | Link | Rating: 3.0
    13. Holly J.
    Everything I needed on a road trip. Woman at the front desk was a sweetheart. Room was clean. It had the essentials and nothing more. Breakfast was a nice start to the day. Close to downtown. Would stay again if traveling to the area.

    24/04/15 | Link | Rating: 4.0