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Bienville House Hotel in New Orleans, LA

Bienville House Hotel in New Orleans, LA

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Company Info:

Rating: 3.83

Address: 320 Decatur St, New Orleans, LA, 70130

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    Comments (66):

    1. Mark M.
    spent a phenomenal weekend there with a girl about 2 weeks after we met.  That girl is now my fiance and we're revisiting Bienville House this weekend!

    22/02/11 | Link | Rating: 5.0
    2. Alexis A.
    I stayed at the Bienville House Hotel for a quick trip to New Orleans. I got a great rate and a spacious room with a king bed. The staff was very nice but had very few recommendations when asked about places to go so do your own research. There is a free continental breakfast in the mornings (bagels, fruit and coffee) and a small pool in the courtyard. The fitness center and spa are off the property. My favorite part about the Bienville is that it is on the edge of the French Quarter close to the river. It's close enough to the action but not in the action. My only complaint is that the walls are thin and the hotel is right across the street from a firehouse (I only heard sirens once) so bring your earplugs. In short, for the price I paid, the hotel exceeded my expectations.

    02/04/08 | Link | Rating: 4.0
    3. Chris S.
    Friendly staff at this well situated boutique hotel in the French Quarter make this simple but cute hotel a great stay. The bellman and front desk staff were very accommodating and knowledgeable. The hotel is in a great location, right in the French Quarter, but just far enough from Bourbon Street so you don't feel like your staying in a frat house. Free continental breakfast and free use of a computer in the lobby increase the value of the super-low rate I got through Travelzoo, so check around before booking.

    20/05/08 | Link | Rating: 4.0
    4. Caroline M.
    Beautiful rooms.  Close to river, cafe du monde.  Very pretty pool and outdoor seating, cool bar / restaurant.  Had a great stay- though prefer the ambiance and location of st. pierre better.  Bienville is more "posh", St. Pierre is cottage adorable- shabby chic style.

    12/05/09 | Link | Rating: 5.0
    5. Jennifer R.
    Amazing beautiful hotel. I highly recommend

    25/01/11 | Link | Rating: 5.0
    6. Wook M.
    A small "boutique" hotel on Decatur street.  It is at the South edge of the French Quarter, which worked well.  

    It has only a restaurant on site.  Everything else they list as having are all over at the Hotel Monteleone, the sister property, two blocks away.  I went over there to talk to the concierge, Eva, and she was really nice and helped me plan my time in NOLA.  I think there's a health club over at the other hotel as well.

    Room 361 was medium to small-ish, but with a very high ceiling from which a chandelier dangled.  There were 4 steps down into the room from the door.  Not a room to have to stumble home too after a hard night out, but they didn't bother me any.  The bathroom was small as well, tho not uncomfortably so for one person.  I'm tall, and the shower head was high enough for me to stand under, which makes all the difference in the world.

    24/05/11 | Link | Rating: 4.0
    7. Megan W.
    I think there are better deals. VRBO.com offers local apartments and houses that are for rent. I'm aware that this is in the french quarter but it's supposed to be nice. The interior is nice. It is next door to two huge night clubs, so the doorman carries a gun. Our neighbors came home at 3:30 am and began to scream "what up b*&^%$" continuously. It was beyond painful. I am certain that there is a policy for guest not to be that lame. Esp when you are all paying $200 a night. So we notified the desk, no one reponded. Also, I dropped off a package at the desk for outgoing mail. I got two phone calls to notify me that I had received a package. "No" I responded, that's for outgoing mail. Let me just urge, unless you have the class of a Reno motel guest. Do not stay in the french quarter, all of the food is touristy. The good stuff is in Garden distric, Midcity, or Uptown. Thats where the locals reside and do not serve trash food.

    30/03/12 | Link | Rating: 3.0
    8. Alicia R.
    This hotel is awesome!!! I'm definitely going back as soon as I can.

    The location is amazing. Even through the heat I was able to walk to Harrahs for some free drinks and gamblin, the riverwalk and IMAX, Canal St, Bourbon, etc. all in under 10 minutes. Maybe 15 to the IMAX because I was dying of heat.

    The staff is REALLY nice and very friendly and helpful. I saw the woman who served breakfast getting yelled at by this crazy woman about yogurt and she just smiled and went to get it for her and told her to have a nice day. Every customer gets friendly service whether or not they deserve it. I really admired that.

    My room was on the 4th floor (401) and I was close to the nightclub across the street, I didn't notice any noise. I suffer from chronic insomnia too. I have to have pitch black, no noise, and temp control to sleep. This place had all three. Blinds give a nice darkness for rest even in the morning, there was no noise except for some nutter who dropped their ice can, and there was a thermostat for my perfect 69 F. The room had a slightly musty smell to it that bothered my mom a lot more than it did me but the place is really old! I got used to it quick. The shower is a nice size with good water pressure for my obscenely thick hair. A plus for sure.

    The only downside to this place and I'm about to sound crazy... is the shampoo and conditioner they provide. DO. NOT. USE. THIS. Possibly the worst crud I've ever put on my head. It turned my hair into a ball of tangled and crusty dry mess. I'm still recovering from it! I know it sounds dumb and I did have my own shampoo but it was terrible! Also. The TV had cable and worked but the dang thing was missing TLC which in turn made ME miss the last episode of Jon and Kate + 8 which nearly killed me but luckily I had my dad record it for when I returned. (WHEW. Saved.) :P

    Do you like to swim? Well. Let me tell you. I'm a fish. And I love swimming and pools but chlorine stinks. This place has a saltwater pool!!! It's nothing like the ocean so don't get the wrong idea. It's just fresh and cooling and absolutely gorgeous. The outside area is ridiculously cozy at night. Since the pool is open 24/7 (I know amazing right?) I was chillin up there at 1! In the heated, cool, saltwater pool. WITH towels right by the lounge chairs. Can it get better? Why I don't know. I plan to come back and find out!

    25/06/09 | Link | Rating: 4.0
    9. Leah S.
    My husband and I just stayed at the Bienville House for the first time.  We stayed 5 nights and had a great experience.  The location is perfect.  Everywhere we wanted to go was within a few blocks.  The courtyard is BEAUTIFUL!!!  The entire staff was great and Cynthia at the front desk was exceptional.  We had appetizers and drinks at the bar and they were amazing.  We had an exterior King room.  Good size room and comfortable bed.  We were right across from the fire station but never heard one siren. Would definately stay here again.

    08/05/12 | Link | Rating: 4.0
    10. francez M.
    Our recent stay here was absolutely perfect. This was my first trip to NOLA and all that I knew was that it was best to stay off Bourbon Street. After spending countless hours reading reviews on every website and travel blog, I am so thankful that we chose the Bienville House. The building is historical and full of charm. There is a small pool that is open 24/7.

    We stayed on the second floor with the windows facing the rear of the building. We had a desk and chair, an upholstered club chair, large armoir with a flat-screen TV and side tables with drawers. Plenty of outlets and two 3-way lamps.  The ceiling fan was a wonderful addition to the A/C.

    The location could not have been better. Just about 3 blocks to Canal and Bourbon and you can hear some of the best street music ever. Two blocks to Harrah's casino and another two to catch the streetcar to the Garden District. The riverwalk is just right behind the hotel. .. Do take a ride in one of the mule driven carriages. I wish we had done that on day 2 rather than day 5. Choose the right driver and you will learn much about the French Quarter.

    Pros:
    Super a/c along with an overhead 3-speed fan!
    Clean, firm and comfortable bed
    Lightweight guest robes
    Great shower
    Just the right walking distance from Royal, Canal and Boubon Street
    Just a short walk to the historical ST. Charles Streetcar
    **Open the closet door and a light comes on....such a nice feature and one that I didn't realize I needed!
    Nice front desk staff during the daytime.

    Cons:
    $9.99 for wireless connect :(
    Night front desk when Ms. Alice is on. (I thought she must be a new hire and later learned that she has been there for 35 years. She claimed to know nothing about anything. Extremely rude and unapproachable)

    I would definitely stay here again and again. The next time, I will spend some nights in the Garden District and a few here at the Bienville.

    I booked through Easy Click Travel and got a great deal for 5 nights at $710 including tax.

    This would have received 5 stars had we not had to pay a daily fee for wireless.

    05/06/10 | Link | Rating: 4.0
    11. Omar B.
    Pretty nice hotel.....very close to things and once you're inside, it's all quiet.  It's old so there is one elevator so that was a drag and the bed mattresses are sort of whack and way to soft but other than that, i was quite happy :)

    08/09/12 | Link | Rating: 4.0
    12. G. C.
    I wanted to like it so much more than I did. The staff is so nice, and the location is actually really great for the French Quarter. They even have a great restaurant, too!  But the biggest downer about the place is the NOISE!  

    The hotel is directly across the street from a night club. Yep. No rest for the weary on the weekend nights until 2 am when the club finally shuts down. And while the night club is open, brace yourself for the cars cruising the street thumping their loud, bass-heavy music. Did I mention that the hotel is also directly across the street from the local fire house?  There must have been a fire emergency almost every night. They would pull out of the fire house with their sirens and lights blaring. Fun.

    The hotel walls are also thin. No, we didn't hear any hanky panky, but we could hear our next door neighbors clearly  talking to each other, we could hear people talking and walking in the halls, we could hear every hotel door open and close, the ice machine being used, and the loud and probably very old air conditioning system kick on and off.  So, my suggestion is ear plugs, or enough heavy drinking on Bourbon Street so you can just pass out at night.  Noise, what noise?

    26/05/09 | Link | Rating: 3.0
    13. Nancie M.
    We adore this hotel and have stayed here many times.  We are always greeted warmly by all of the front desk staff and they go out of their way to make you feel welcome!  We had a room on the 4th floor with a sun deck it was delightful to sit out there in the morning to have our coffee.  Rooms are large and clean....if you like a smaller boutique style hotel this one is for you!

    25/02/13 | Link | Rating: 5.0
    14. Anthony B.
    My wife and I highly recommend the stay here.  Our room was located on the 4th floor, a garden deck room.  The beds were very plush and comfortable.  The A/C worked flawlessly for the 2 nights we were there.  A VERY nice break from the August heat and humidity.  Lots of pillows and blankets too!  Robes for each of us.  The deck was outside our room and not attached.  Lots of plants and foliage all around.  It was just too hot and humid to utilize that area.  The staff was very helpful, friendly and nice.  We checked out on Friday morning and our flight did not depart until later that night.  The hotel kept our bags for us the whole time and we used that as our home base for the rest of the day and evening.

    13/10/11 | Link | Rating: 5.0
    15. Caroline K.
    I stayed in Bienville House Hotel with 18 other group and it was great place.  I will miss it very much.  rooms are so big and clean.   I loved swimming pool and I just loved all the people works there.  
    If I ever go back to New Orleans I will definitely will stay at Bienville House hotel.

    07/08/11 | Link | Rating: 5.0
    16. Danielle P.
    We stayed here a second time in January.
    Again a pleasant experience. Our toilet kept running water so they replaced it. They were a little slow to make up the room 2 of the 4 days we stayed, which was resolved by asking them to do it. Still, good value for  the money and not in the midst of French Quarter Madness.

    15/03/11 | Link | Rating: 4.0
    17. Jonathon G.
    The room smelled like an old, musty basement.  I thought it was because it was raining, but it smelled like that for my entire trip and it didn't rain the entire time.  

    They have cookies and lemonade in the afternoons by the slowest elevator in New Orleans.    The elevator might be small and slow, but it is very nicely decorated with painted wood paneling and mirrors.  (Did I mention the refreshments by the elevator?  It might be a ploy to make you forget the elevator is taking forever.  If so, it worked.)

    I happened to tell the hotel that it was my wife's birthday when I booked and they had a nice bottle of champagne and a birthday card waiting in our room.  Classy touch, Bienville, and brownie points for me.

    The housekeeping wasn't up to par.  Their idea of cleaning the room was straightening sheets (wasn't really making bed, but looked less messy) and replacing half the used towels.  The other half was wadded up and put on sink.  It didn't matter because I didn't come to NOLA to stay in my hotel.

    Got to see a very funny scene play out at breakfast where an old lady stole another guests English muffin and bagel from the toaster.  When the other guest confronted her, she ran.  The staff that was in breakfast area laughed and made guest another bagel and English muffin.  I laughed too.

    The rooms (as you can see by the pictures of other guests) are very nice, but are a little run down.

    The doors of the rooms are slightly warped.  I know this because my door had to be slammed to shut all the way.  The door was ajar when I got to the room after I checked in.  And judging by the loud drunks coming in after a night on Bourbon St, everyone else's doors were the same way.

    Overall my stay here was pleasant.  I've definitely experienced better hotels, but I've also experienced way worse.

    20/08/12 | Link | Rating: 3.0
    18. Terri D.
    Overall experience is a 5 out of 5 - hotel is 4, location is 6, Cynthia at the front desk is 10. We went to New Orleans for a birthday, and had 3 rooms next to each other, overlooking the pool. We could walk 3 blocks to Café Du Monde; 4-5 blocks to Royal or Bourbon St.; 4 blocks or so to Harrah's Casino; and we had no problem at all with noise. I will go back the next time.

    07/07/13 | Link | Rating: 5.0
    19. Bryan F.
    This is a nice smaller hotel that is far enough from Bourbon street that it's not a zoo but close enough to Bourbon street that you can go to the zoo should you choose to go without walking to far.

    I really liked the place and thought the restaurant looked really nice although we didn't stop in sadly.  I will say that I stayed on the top floor on a terrace and when I first got there the room smelled a bit like mildew but the next day I couldn't smell it.  The place isn't over the top nice, but for the price and location I can't complain.... would I stay there again, definitely.  

    The free breakfast and snacks in the evening is a nice touch (please tip the kind lady keeping things stocked and clean, these folks make so little money... help them out, as with most things when traveling even if something is free if someone is helping or doing something for you, tip them).

    It should be noted that the lobby, elevator and hallways are a bit tight but hey it's the french quarter so don't look surprised.

    17/03/11 | Link | Rating: 4.0
    20. stacey C.
    I came to New Orleans from Houston with my boyfriend who came for business, me for pleasure!  We had a reservation from Monday night through Friday - 4 nights.  We checked in late and the valet/busboy was not friendly, seeing that this is what you see when you first enter the garage/hotel.  His clothes were dirty, missing a button, he looked dirty and he just seemed like he did not want to be there.  The guy that checked us in was fantastic, new employee and was very thorough and upbeat and friendly.  The lady that was there I suppose training him was also very friendly and personable.  Went up to our room which in the description was a sunroom, and the room smelled horrible of mildew.  The carpet on the floor was disgusting and stained.  The furniture, all of it, looked like it had been there since before time.  The bed was so uncomfortable.  The room was clean but that didn't make up for the very badly in need of a total renovation that should have been done years ago.  The next morning I went outside to see the sun deck, the table was glass and was cracked, there was bird crap all over it, they had metal chairs with no cushions, granted it was very sunny and the plants were taken well care of.

    The next morning, as another reviewer had mentioned, the staff at the free continental breakfast were very accommodating, it was like you didn't have a chance to sit and enjoy yourself and just relax.  They were overly attentive.  Unfortunately, we checked out that morning and went to another hotel.  I had always wanted to stay at the Bienville House in my past, very long ago trips to N.O. , but I will  not stay or attempt to stay there again until they do some major renovations......

    03/06/13 | Link | Rating: 2.0
    21. Kathleen B.
    This is my favorite Hotel in New Orleans.  I have been coming here for years and always stay here.  It has been the same staff for years, which is a rarity now a days, so they always greet me by name and treat me like family..

    It is located perfectly, far enough from Bourbon St, but close enough to walk to anything.  Especially during Mardi Gras - close to the parade route.

    I see that people commented on the small rooms and musty smell in the hallways, but you have to remember, you are in the French Quarter in New Orleans.  That means older buildings and humidity, so the small and musty go hand in hand.  It has never been a problem for me.  I could always book a modern room at the Marriott down the street, but then you lose the charm of the French Quarter.

    What really makes this a great hotel is the Staff though.  Friendly, accommodating, just all around great.

    You will love this Hotel!

    24/07/12 | Link | Rating: 4.0
    22. sarah l.
    Quaint, beautiful hotel which I have now stayed at twice, and would definately return.  Fast check-in, beautiful "tall" room with nice size bathroom, comfy bed and very clean.  We stayed in the standard king with a window ( some rooms don't have windows) and it was perfect.  I will try and post a picture of what I mean by tall...it just seemed very tall.  Gorgeous courtyard with small salt water pool, and the location is perfect.  2 blocks off of Bourbon and right down the street from the French Market and the streetcar on Canal Street.  Don't hesitate to book here!

    22/02/11 | Link | Rating: 5.0
    23. Lynn J.
    Fabulous gem in the French Quarter!  For a small, boutique hotel, the room was actually spacious and beautifully furnished, with a balcony overlooking the pool.  Will definitely stay here again for a get-away weekend.

    30/07/13 | Link | Rating: 5.0
    24. Laura B.
    The perfect spot for our overnight stay!  It was an easy walk to all the French Quarter has to offer and the rooms are just as shown on Bienville House's website (where we booked our reservation).  We requested a courtyard view room but got the street view instead and had no trouble sleeping (either there really wasn't much noise or Pat O's hurricane served as an excellent sleep concoction!). :). The beds were very comfortable (feather mattress topper maybe?? Feather pillows).

    If ever in NOLA again, would stay here...but after this nice experience, I'd be open to trying other boutique hotels.  They're so charming!

    22/10/11 | Link | Rating: 5.0
    25. mark a.
    Below is the review I wrote on the Bienville in Yelp.

    Although historic, the hotel is really run down.  The bed frame in my room was broken - causing the bed to "tip" to the port side - the carpets worn and spongy from all the mold - and a crowded single elevator that is shared with the single overworked maintenance man who is running from one problem to the next.  

    The hotel staff although friendly has no concept of customer service.  Maid service was almost not existent - we stayed for a week and got towels once and no room cleaning.  To retrieve the car from Valet took 30 minutes the first night, and 40 the next - and yes we tipped the first time hoping it would improve the service - it did not.  

    The continental breakfast was minimal at best - coffee, no juices, no food except breads and cold cereals.  Like most of the hotel guests we skipped it after the first disappointing day.  But close to the hotel are many really good places for breakfast.

    Bienville has a sister hotel the Monteleone which is really a first class operation and  even closer to Bourbon street.   It also has a customer focused team in the lobby, and first class service in the restaurant and bar.  

    Almost as disappointing as the service at the Bienville was the billing.  Although they advertise AAA rates, they did not actually offer them to me.  They also billed me for more expensive "Balcony View" than the actual run down "No View" room I had.  

    New Orleans a definite yes I will return.  A great city with a really good and helpful attitude - the Bienville is out, but next trip hopefully the Monteleone will be available.

    03/01/13 | Link | Rating: 1.0
    26. Loria H.
    I was very impressed with our stay at Bienville House. The staff was very friendly, and made it a point to make us feel like VP guests. The hotel is very pet friendly. The dog walking area is a little out of the way, two blocks away, but we didn't mind. It was in the perfect location in the French Quarter, within short walking distance of every thing. Will will certainly be back.

    06/12/11 | Link | Rating: 5.0
    27. chico b.
    Nice little spot about about a few blocks off of Bourbon street. I like the rooms, nice and spacious and didn't really have the same old hotel feeling you get at the Marriott or such. The walls of the hotel we're lined in some old old wall paper giving it a distinct old time feeling.

    The swimming pool area was plush and the service was great. I left my F'N polo pj's in the bed sheets so I'll always regret not not checking through the sheets before I left! Otherwise this was a great location - awesome people and hotel!!!!

    I hate it when I do that.

    30/08/11 | Link | Rating: 4.0
    28. Rob H.
    I have stayed at  the Bienville House several times and love it. It is such a low key feel compared to the high energy french quarter outside. The location is very convenient. The staff are all very friendly and make you feel like family.
    The rooms vary,  but all the rooms I've stayed in have been very comfortable.

    25/04/12 | Link | Rating: 4.0
    29. Agnes P.
    Great hotel -

    This was a beautiful & clean hotel.  The staff was friendly & attentive.  
    The court yard was amazing as was the salt water pool.  
    I've stayed in many hotels over the years and would rate this one at the top.  It's just the right size & the location is perfectly situated in the French Quarter.  

    I'll be back again.

    27/12/10 | Link | Rating: 5.0
    30. Jerry G.
    I don't know where to start but this was the most awesome hotel I've stayed at in a long time. Starting with Cynthia, who welcomed us as if she was family and she hadn't seen us in a long time and welcomed us home!! EVERY person on stuff was amazing, warm & kind. Great courtyard, great complimentary breakfast, awesome location and easy to get in and out. The only complaint I have is that the pillows were on the thin side but if you come to NOLA and experience it properly, you can sleep on rocks. I will be back to this hotel EVERY TIME because of the staff. I will miss them.

    14/02/12 | Link | Rating: 5.0
    31. Miranda U.
    This review is regarding being "pet friendly".

    This was an unfortunate experience for my first hotel experience in the French Quarter. I booked a room for the night through their website after reviewing and reading that they had pet friendly rooms available. I chose a special that they were running but had some questions about it before I finalized the reservation. I called to ask them if the special could be used with a "pet friendly" room. She said yes but just notate it in the comments portion. The hotel was booked - the hotel and parking totaled $117. I arrive at the hotel and was nicely greeted and directed to check in with my small dog. There were two women at the counter and one was a new employee and being trained. Check in took almost 20 minutes and is completely understandable because of the new employee but they were rude through out the entire check in. They informed me that there would be a $100 non-refundable pet cleaning fee plus an additional $25 daily fee, increasing my total to $240.00 for one night at a hotel. I would have understood an additional $25 cleaning fee and a refundable deposit but to be charged an extra $125 when you were not expecting it was a little frustrating. I explained to the front desk employees that I was unaware of this and did not read anything on the website and when I called no one explained that there would be additional charges. I explained that I would rather stay somewhere else because the New Orleans in general is very pet friendly and I would have been able to find something that was not as pricey. The rude toned response was...well you will still be charged a late cancellation fee of $190 or $90" I did not hear exactly what she said, either way I was pretty much trapped to follow through with staying there.

    The hotel did look nice as well as the room, I love smaller boutique hotels. I dropped my dog off in the room and went back down to grab some other things out of my car. The woman (who later reported she was the hotel manager) that had directed me to check in inquired about what she had overheard during check out and nicely summarized what had happened. She reported she would try and talk to "them" to see if she could do something. I was so thankful but did not hear anything back from her.

    I got up the next morning to talk to them and ran into her on the way down. This is when she reported she was the hotel manager. I asked if my stay could be extended or other options. She reported that they were booked which is understandable. She took off $25. I still feel paying well over $200 for a Thursday night stay at a hotel that did not communicate the policies and were rude is just too much.

    Also, the noise levels from the staff cleaning the other rooms was very loud in the morning.

    28/07/13 | Link | Rating: 2.0
    32. Brandon H.
    Location is great and beautiful, but we couldn't sleep. It was so loud from the street and bar noise. The AC wasn't working properly, it was very hot. We checked out at midnight and went home.

    08/04/13 | Link | Rating: 2.0
    33. Jeff E.
    My girlfriend and I stayed here a few months back on a short getaway.  The room was reasonably priced and the hotel has a good location.  The decor is a little dated and the maid staff was pretty anxious to see if we were out of the room yet.  All in all, not a bad experience, but nothing too memorable as well.  Considering I've stayed at quite a few hotels in New Orleans, I'd have to put this one middle of the pack.

    Pros:
    -Location is easy to get to and from
    -Clean
    -Quiet
    -Good A/C
    -Decent value

    Cons:
    -Housekeeping's constant knocking on the door
    -Decor

    15/08/12 | Link | Rating: 3.0
    34. Lisa H.
    I love this hotel! We were able to check-in with ease. Went up to our room on the 4th floor. The room has 2 double beds. The beds were sooo comfortable!!! I slept like a baby! Outside of our room was a little patio / sun area. We definitely took advantage of that this morning. I would definitely stay here again!

    21/02/13 | Link | Rating: 5.0
    35. Gretchen P.
    I love boutique hotels and with so many in NOLA, it's hard to find the perfect one. The determining factors are:  
    *Far enough away from noisy, fratty Bourbon St
    *Close enough to amazing restaurants and the rest of The French Quarter
    *wonderful courtyard gardens/ponds
    *Clean, with comfy beds
    *Safe, relatively inexpensive and convenient parking
    *Affordable
    *History

    I suppose those are what anyone searches for while staying in The Quarter.  Well, you'll find all of these things at The Bienville Hotel on Decatar, plus an exceptionally friendly staff.

    To give some background, the building was first used as a hotel in 1835.  Shortly after it was transformed into more of a permanent residence (summer residences, then boarding house, and finally apartments).  By the 1970's it was once again turned into a hotel with 82 rooms.

    I'll start with the room.  Comfortable room.  Two lush club chairs; came in really handy after spending several hours walking off dinner.  Wood blinds on the window with a really pretty drape.  The theme of the room was ochre, cream, and sage; with Audubon prints on the wall.  I'm not certain if it was all of the walking around the Quarter or if the beds really were spectacularly comfy, but I slept really well at night.  Perhaps it was a bit of both, but for being in such a heavily populated area, it was very quiet.

    I suggest staying on the fourth floor.  It's divided into four seperate balconies which you share with two other rooms.  (Think H-shaped, with the elevator in the middle.)  Our balcony had two tables and many tropical plants.  Oleander, mandavilla, pikake.  Since most of this floor is outside, the wind tends to whip around the eaves and walkways.  Sitting in one of the club chairs just inside the door, I was a little startled at first, until I thought, "Wind, not haunted New Orleans ghost."

    The lobby is welcoming with two overly plush couches.  Beyond that is the courtyard.  If you've never stayed in a boutique hotel in New Orleans, street-side shops, restaurants, residences, and hotels may not look terribly inviting, almost protective.  But being a very French city, most interiors have beautiful interior gardens.  This one has a small pool and courtyard with balconies of floors two and three overlooking it.

    I recommend visiting their website before calling to book a room.  The listed price online was $40 cheaper than the rate I was quoted over the phone.  Once the discrepancy was cleared up, I got a really nice, quiet room with a gorgeous balcony, four blocks away from the home of the famed Pimm's cup (Napoleon House), and half a block away from the House of Blues for only $109 ($136 with taxes).  Unbelievably awesome.

    There is a complementary continental breakfast from 7-9am.  I suggest skipping it and heading around the corner to La Boucherie Coffee House which is just around the corner.   yelp.com/biz/la-boucheri…

    The hotel will have a restaurant at the end of October: Iris.  It looked as though they were just putting the finishing touches on it in early October.  

    My one itsy-bitsy "hmmm" moment was that since they only have a few parking spaces, my car was kept overnight at their other hotel, The Hotel Monteleone.  Granted, it is only a few blocks away, but this is a few short blocks away in the Quarter.  I suggest just sucking it up.  Ours arrived as we had left it, no scratches.  You may want to arrange to have your car delivered twenty to thirty minutes before you need it.  Just a thought.

    13/10/08 | Link | Rating: 5.0
    36. Keane L.
    If I could go back in time, I'd probably hang with Lincoln or break bread with Christ, just to see what they were like. The past is a comforting thought, I think, because it reminds of an era without many of the problems we have today. Of course, they didn't have vaccines or bourbon back then, so I'm sure life was a bit rougher in the overall sense. I'm not a historian so I can't be sure.

    Staying at the Bienville House is like a trip back in time. The gorgeous rooms of warm hues and beautiful bed posts under brilliant, ornate lights are, in a word, breathtaking. I stayed here shortly after Katrina ravaged the town, when this boutique hotel was still rebuilding, so I received a reduced rate. The staff were friendly, all smiles and thank yous in warm New Orleans accents. The location is amazing as well, just blocks from all the fun but sheltered away from the noise. Additionally, there's a great bar nearby where you can get bourbon (but sadly not vaccinations), giving you all the best of the past while staying in the present.

    17/02/12 | Link | Rating: 5.0
    37. Gayle R.
    May we talk for a moment please.....We have stayed at Bienville each time we have been in NOLA.  This time we took a trip on the American Queen....took us a week up the river then we stayed with you all for 4 nights.  We had a wonderful room with a King size bed and surely enjoyed that room.  However, that room costs us $892.00 for a 4 night stay.  We would like to think that that would have included 2 bottles of water per night (instead of 1 bottle for 2 people for first night, then charges thereafter )  We also did not receive shampoo, conditioner, soap, etc after first night...until the last night.  Although we were still charged the same for each night. Little things make a difference and we didn't seem to get those touches this time.  We didn't feel spoiled as we had in  past visits.  Perhaps it is time for us to explore other opportunities.  The breakfast bar was very minimal at best and we opted to eat at Fleur De Lis behind the fire dept..  A very great choice.....suggested by Cynthia whom, by the way,  is the one asset that we remember at Bienville House .  What do you think.....a few bottles of water and a few bottles of bath accessories for  returning guest....or any guest for that matter.....If I'd judged this stay on our past visits I would have given higher stars but don't feel that our stay this time was all that much.

    06/12/13 | Link | Rating: 3.0
    38. Karra L.
    The hotel sits in a great location where you can walk to the market or Bourbon street in just a few blocks.  

    The staff were extremely pleasant and their greetings were not out of obligation, rather cheerful and genuine.  

    There is one elevator that goes to all of the floors.  The elevator is old, rickety and SLOW!  It seemed like we were on it for days getting to our room on the 2nd floor.

    The hotel did have a musty smell to it but it wasn't awful and my nose adjusted quickly.  The carpets through the hallway were worn and stained.  Hallways were narrow and there were always maid staff carts loaded to the brim blocking half the walkway and a mattress was in the hallway for hours.  

    The room was quaint.  The bed was decently comfortable but the bathroom was actually a joke.  It was a pedestal sink with no where to put any of my toiletries.  

    There isn't much to say because in my opinion the hotel was less than impressive but location, location, location will earn it's A-Ok rating in my book.

    05/06/12 | Link | Rating: 3.0
    39. Daniel P.
    This place was very beautiful and very accommodating. I loved the staff, they were very nice and upfront about everything. They acted very professional, and they always had time for a chat about the town and best places to go.

    The location is great, it seems like it is about 2-10 minutes away from all of the great restaurants, Walgreens/CVS, bars, and some Voodoo shops as well if you are into that kind of thing.

    Our room was great, and I thought about switching my mattress back home to one of the ones that they have. They were extremely comfortable. The room was cold, and that is how I like it. Everything was cleaned perfectly. One of the best hotels that I have ever been to.

    One of the bad things about it was just the breakfast service. The lady serving the food was extremely touchy with everything and everyone. I actually saw her touch a person's earring and then go touch some rolls to straighten them out, fix the trash, and touch some more food. She is the only reason why I am giving this 4 stars instead of 5. She should be fired for her lack of cleanliness.

    01/10/13 | Link | Rating: 4.0
    40. Chris D.
    While in the FQ you will not get the usual Bourbon St. crowd as guests here but rather the crowd who wants to get more local flavor.

    The Staff: Very friendly and helpful.  From check-in to check-out we had nothing but courteous and helpful service.  Make sure to tip the valet/door dudes as they are looking out for you and are on top of it if asked to get a cap or anything.

    Food: Well, I always came back too late to actually eat here..and I also wanted to hit breakfast places too.  I did nibble on their continental breakfast and found it to be as good as you can expect.

    Amenities: Again, I was here to sleep, and occasionally check in during the day so the only amenity I really used was the patio next to the (I think too small to be a swimming) pool.  I also popped into the bar to grab a quick drink.  The bar, and staff, were top notch and I would make it a point to use it if I were to return.

    Maid services: fantastic and efficient.

    Location:  For me...perfect.  Just far enough away from the shit show four streets away to be calm(ish).  Close to the river and you are still in the FQ, just on the outskirts.  I came from San Francisco so walking to me is natural and not an issue.  If you have mobility issues you may want a hotel one-two streets closer to what you really want to visit.  

    Rooms: well...it is an older property that has been updated.  We had some minor issues with the A/C at times (too cold then not cold enough) and well, I am used to "cozy" elevators and such due to where I come from so it was fine for me.  The room was clean and a little cramped.  the decor is fitting for the period feel of the hotel and still had all the room amenities you'd expect at any Hiltonesque hotel.

    The bathroom was great as was the water pressure.

    Overall:  I stayed here for four nights and will definitely consider booking with them again on a return trip to NOLA.

    30/04/12 | Link | Rating: 4.0
    41. Zach L.
    I took my girlfriend down to New Orleans for a week to show her the city I have loved for so many years.  My family also flew in that week so they could meet her.  My Dad chose this hotel for all of us to stay in and I can't say that I can complain about it.  

    The good:
    The location is great.  Just a couple of blocks off of Jackson Square and a short walk to any of the top French Quarter destinations.  The staff was GREAT!  And the bar was really nice during happy hour.  They had a hot breakfast out every morning that was pleasant, though simple.  The rates weren't bad either for one of the historic hotels in the Quarter.  The furniture in our room was in good repair and the bed was comfortable.  The sheets were very clean and the maid service was very timely.

    The bad:
    The hotel is in major need of renovation.  The carpets in all of the hallways are very worn and smell of mildew.  There is a single elevator that is painfully slow, sometimes not operational.  We learned to just take the stairs when we came in at night.  The bathroom was indeed small and very basic.  An actual counter would have been nice.  I did have to get 6 key cards as they kept dropping their coding.  I even made it a point to keep the key in a pocket by itself.  

    Even with the seemingly long list of bad, I still enjoyed my stay here and would not steer people away from the Bienville House.  But there are other hotels I would choose to stay at first on my next trip down to The Big Easy.  If the renovation is completed before my next visit then I will not hesitate to give it another shot.

    11/06/12 | Link | Rating: 3.0
    42. Jones G.
    Great place! It was my first time in New Orleans, and they are perfectly located a three-minute walk from the louder section of the French Quarter, so you won't have loud partiers outside your window, but can access the madness any time. Also right near Canal Street, where lots of streetcars, buses, and cabs are. The hotel staff was friendly and very helpful, the pool was small but was an oasis away from the heat in its own shaded courtyard, and the room was spotless and all amenities worked. The hotel was elegant but still cozy, and there was a good mix of people of different ages staying there. This was also a great value for the high quality of the hotel; it was even better than I expected, and I highly recommend it!

    08/08/13 | Link | Rating: 5.0
    43. Cindy N.
    The only complaints I have.

    1. Mildew, However I expect an odoriferous quality from the French Quarter

    2. Not to Impune The Bienville staff, they are friendly, helpful, and very nice...almost too nice( the Continental Breakfast staff was a little too talkative after a night out in The Crescent City for my personal taste). But they were helpful and the little morning nibble meant that we could be lazy and not rush out for that first cup of Joe.

    Otherwise a great stay, we up grated to a suite, clean, spacious, too much for 2 people but still fantastic! Lovely pool, (great for enjoying that morning coffee in peace), great views from the balcony if you have one, and the sun decks were bursting with colorful foliage.

    Elevator? Yes only one, but there is only 4 floors, so..... The wait and ride never seemed prolonged to me.

    We are already planning our return. This will be the first place we check rates.

    17/10/12 | Link | Rating: 4.0
    44. Reese S.
    I stayed here with my girlfriend.  The place has a lot of charm and was very romantic. The downside was that they charged us 25.00 to park in their garage!  That was ridiculous.  Plus the floors were really creaky.  On two different occasions,  other guests yelled out to us as we walked down the hallway because our walking made them think were trying to get in their room. Which reminds me,  they have very thin walls too.  You hear everything,  if you know what I mean. It's not private enough and over priced for my taste,  so I wouldn't stay here again.

    16/11/13 | Link | Rating: 3.0
    45. Alex L.
    Is this what I should expect of all 4-star hotels in New Orleans? If so, then this town's expectations are frightfully low. There's a big difference between "historic" and "badly in need of a renovation."  

    Where to start? Our room was moldy and smelling of mildew. The floor shook constantly as if the foundation were sinking into the swamp. Cockroaches fluttered around the bathroom. Sound from late night partiers, passing boats and folks fighting in a nearby parking lot were amplified by the cavernous central courtyard.

    The Bienville's few positive aspects include a nice pool in the courtyard and an above-average continental breakfast.

    Next time I'll upgrade and stay at the Roosevelt.

    10/09/11 | Link | Rating: 2.0
    46. Allison L.
    Absolutely ADORED this place, little hotel to love. Total of 80 rooms. Perfect local in the French Quarter. Enough away that you don't hear the hot mess that is Bourbon St. I read some other reviews that complained about noise...here's the trick. Stay in one of their "Sun Deck" rooms. That way you have a nice buffer between your room and the outside noise. I actually found it to be quiet lovely. I was never bothered with any commotion.

    The staff, is suuuuuuuuuper friendly and so helpful. Just a note, the front and back of the hotel can be kind of confusing. The side that faces the river, people might think its the front, but its actually the back. The other side which faces the fire-station is actually the front (which you will see, since it has a big sign and lovely double french doors).

    Clean, comfy beds. Rooms are mid-size but perfect (I mean, how long and often are you in your rooms?). We had one of the sun deck suites and the flowers/plants that line the little garden are absolutely lovely. Grab a coffee and enjoy the NOLA sun...if you can. :-)

    Will def be back here. With the location as good as it is and the people I want to take home with me, I mean what's not to love?

    22/03/10 | Link | Rating: 4.0
    47. Cynthia N.
    Don't stay in Room 208! You'll be treated to a loud noise that vibrates the entire room. Hotel staff explains that it is the exhaust fan for the restaurant in the hotel. Some nights it stops at 10:30pm and other nights it drones on all night.

    09/11/13 | Link | Rating: 1.0
    48. Ann S.
    A very favorite place in New Orleans, my husband and I so enjoy returning when we are fortunate enough to visit New Orleans.  We spent a week there a couple of years ago when our son was married in the Quarter.  As then, the staff and management exceeded our expectations.  They are always helpful with any request and special needs.

    For me, this is the essence of the French Quarter charm and understated elegance.  It is located on the edge of the French Quarter with a view of the river from the upstairs balcony, a perfect location to explore not only the Quarter, but to walk over to Canal and take the St. Charles trolley to the Garden District.  

    The staff is so accommodating, gracious and friendly.  I requested a mini-frig; when I make that request at other hotels, I usually have to call front desk once I check in to remind them of request.  The Bienville House staff had it set up and already cold in our room.  I also travel with wheelchair, so storing that in our room takes up some space.  While I reserved the "internet special" we were given a spacious (for the Quarter in particular) room that gave us adequate room.  There was even a WALK-IN closet!  

    SO looking forward to our next visit, always such a pleasure.

    20/04/14 | Link | Rating: 5.0
    49. Meghann F.
    Nice hotel with cheaper than average parking in the city - ours was around $20 or so for a car, more for an SUV.  The pool is sweet, although we didn't swim, just stuck our feet in - saltwater and heated so you can swim in the winter!!

    Continental breakfast looked decent although we didn't partake - breads and yogurt and cereal more or less.  

    The rooms are really nice, we were pretty close to the HVAC vent and it was pretty loud but not so loud that it impeded relaxation / sleep time.

    Staff was very nice and helpful.

    01/01/13 | Link | Rating: 4.0
    50. Trent R.
    my girlfriend and i recently stayed here for a night to get away from roommates so we could have loud, kinky sex.

    when we walked in, the staff was friendly and efficient. upon entering our room, we found a very comfortable four poster king sized bed, a large hdtv, a desk, and a couple chairs. the vibe was old-school nola/southern charm in all regards. even though the room was on the street (decatur), it was quiet where we were on the third floor. decatur in general isn't a loud street.

    they must have had on-demand hot water, as within one second of turning it on, it came out almost scalding. that wasn't expected in an old french quarter hotel and it was nice not to have to stand and wait. still, be careful not to burn yourself.

    there is also a digital temperature control box so you can adjust the room to your preference. the air was quiet, too.

    we made all the noise.

    in the mornings they have a little breakfast setup downstairs, adjacent to the lobby, managed by a personable husband-and-wife team. it's nothing fancy, but we're simple folks. i had an everything bagel, perfectly toasted (not just warmed up) with more than enough cream cheese, some orange juice, and pj's coffee the lady put in my own travel mug. you can have cereal, muffins, croissants, fruit, and more. the couple has a little tip jar and i returned for a second cup just to put a few bucks in it as i didn't carry cash the first time.

    when we checked out, we found the staff once again friendly and efficient. we felt they valued our time and were genuinely concerned with the quality of our stay.

    this would have been a 5-star review if parking wasn't $35 a day. that's a lot for a mid-week rate.

    17/04/14 | Link | Rating: 4.0
    51. Adam C.
    Cute hotel, good location. My room had no windows, and was rather small, but was clean and comfortable. The staff was excellent. If you would like a room with windows and a balcony overlooking the courtyard, you should call to specify before booking online.

    02/08/14 | Link | Rating: 3.0
    52. Linda L.
    Lovely old hotel, beautifully decorated in a manner appropriate to the era. We had a room with a balcony overlooking the courtyard pool. A real treat to sit out there in the morning. The beds were extremely comfortable, possibly the most comfortable hotel bed I have slept on. Location was excellent - close to everything, but not too close to Bourbon St...I love to have a good time, but Bourbon St is loud, smelly, full of drunks and hookers.

    The best part was the service - Cynthia was especially wonderful - nothing was too much trouble - but truthfully everyone was warm, helpful and very friendly.

    Only downside - minor one - there is no restaurant or bar on site.

    07/09/14 | Link | Rating: 5.0
    53. Teresa A.
    I stayed a couple of nights at the Bienville House Hotel this April. I liked the furnishings of my room and the location of the hotel. I also liked that the hotel offered breakfast some mornings. The only thing that I didn't like was that it only had one elevator for people to go from floor-to-floor.

    26/08/14 | Link | Rating: 4.0
    54. Amy T.
    This hotel had so much potential and I left completely underwhelmed. It's a gorgeous, historic hotel situated in the Quarter a few blocks from Bourbon Street and about a block from Canal. Perfect location, as it's close enough to the party crowd, if that's your thing, but far enough that we weren't subjected to lots of late-night noise.  

    We booked our room for a one-night stay for Mardi Gras through Priceline and paid a little over $250 for the night. Not terrible for Mardi Gras compared to the $350/night we paid at the Hilton last year.

    I guess you get what you pay for because our room was really lacking. The first thing we noticed was the lack of proper air conditioning. We lowered the t-stat upon getting to our room and an hour later it just felt hotter. When we called the front desk about the problem, a young bellhop arrived 20 minutes later with a box fan.  Wasn't exactly thrilled with that response, though I was appreciative of some relief.

    Literally, less than an hour later, my friend jumped in the shower to begin getting ready for the Bacchus Ball and quickly informed me that the tub wasn't draining...like, at all. Again, called the front desk to report, and an actual maintenance tech arrived fairly quickly. He spent about 10 minutes plunging and another 10 minutes or so with an auger and as he left said he did clear a small hair clog but the main plumber needed to come the next day and replace the drain. Long story short, we got up the next morning to a tub that still wouldn't drain. At all. Only one of us was lucky enough to get a shower because the tub was full of bath water that wouldn't drain. Not cool after a long night out the night before. I brought the stench of French Quarter funk back with me on the flight home. Ew.

    The hotel did comp our $32 parking for the inconvenience. I understand the hotel is old, but it's not an excuse for a state of disrepair.   There was a typed guest notice in the hotel directory book that indicated renovations were coming soon. I would definitely consider staying here again after they are competed.

    03/03/14 | Link | Rating: 2.0
    55. Janice B.
    We stayed her for my 50th birthday weekend.  First, I had made reservations on an independent website. On my confirmation email it stated a room with no windows. Needless to say I went into panic mode. I called the hotel and spoke with the receptionist.  She confirmed our room had no windows.  I asked if I could just cancel my reservation.  She politely asked to put me on hold. When she returned she had informed me she had reserved a room for me with windows at no extra charge.  WOW!!!! Thank you for accommodating me. We arrived at the hotel about 10:00 am (due to flight schedule). We were hoping just to have them store our luggage until check-in time. The young lady behind the counter looked up our reservation information and said she would like to upgrade us complimentary.  WOW, never have had that happen before.  We walked into our room and my breath was completely taken away.  The room was enormous,  had a chase lounge in it and most importantly 2 windows. One over looking the river and the other was actually french doors to our balcony overlooking the pool and courtyard.  The hotel is in an historical building.  The decor is stunning.  They do serve a Continental breakfast.  Mostly pastries.  But it was good. Do wish they left out coffee and water throughout the day.  It is a must to relax in the courtyard.  The place where you will find the best tranquility in New Orleans.  The location is the best.  Everything is walkable (keeping in mind I hate to walk). Easy walk to Bourbon Street, French Market,  Canal Street etc...  we will definitely be back.  Thank you for the great hospitality.

    31/08/14 | Link | Rating: 5.0
    56. Janice T.
    We really enjoyed our stay here. The bed was comfortable, the room was clean and the staff very friendly. Parking on site is expensive but worth it if you're only staying a day or two or plan in going out of walking distance. The hotel decor is like the rest of the French Quarter lovely and old, although there were a few things (like the in room couch) that were just old. They have a very small breakfast available, it is nice to sit and eat in the courtyard but I'd recommend going elsewhere the breakfast selection was a poor representation of the hotel and French Quarter (Cafe Fleur-de-lis isn't a far walk).

    06/12/14 | Link | Rating: 4.0
    57. Allyson W.
    I enjoyed our stay here. We were greeted immediately they were very friendly and helpful. It's a good location within walking distance to Bourbon St and Cafe Du Monde. We stayed on the fourth floor and the only noise was the plants getting watered at 7:00am right outside our room. The room was spacious and semi-updated. Breakfast was bagels and croissants which was fine for the first morning but you need to get out and eat breakfast at many of the options nearby. The elevator is small and valet is expensive but other than that decent place. I stayed at the Best Western last time and it was half the price of this hotel and honestly a lot nicer. Nothing bad about this place but would look for a less expensive option next time.

    01/07/14 | Link | Rating: 4.0
    58. Louise B.
    Beautiful moderately priced hotel in the French Quarter with saltwater pool. The building was once a grain warehouse. Our interior room was lovely and quiet, a short walk from everywhere! Continental breakfast! Free valet parking!

    22/10/14 | Link | Rating: 5.0
    59. Jonathan B.
    ***PROS***

    Atmosphere:
    This hotel is situated in the perfect location. It's far enough from the hustle and bustle of Canal St, far enough from Bourbon St, and in walking distance to Jackson Square.

    You could sense the history behind the building as soon as you step into it.

    There is also a 24 hour salt water pool which was very relaxing.

    Service:
    The hotel staff were absolutely amazing. We would ask for recommendations for food and of course they offered the generic tourist destinations but also some local favorites. The best part? They would also hand us hotel discounts to those places as well!

    There was a complimentary cold breakfast run by a lovely couple.

    ***CONS***

    Atmosphere:
    As stated it is a very old building - some of the floors do make noises but we didn't mind so much until it got closer to the weekend (Friday night) I believe we had some kids in a room down the hall and could hear them running through the halls.

    As stated before there is a 24 hour salt water pool but it didn't seem to be cleaned on a daily basis.

    It's surrounded by restaurants but it would've been nice to have had one in the hotel as well - apparently the previous one went out of business and it was being renovated for an asian fusion restaurant.

    Overall:
    We'll probably make this our go-to hotel for New Orleans. We've just decided we'll probably do our best to avoid the weekends.

    23/07/14 | Link | Rating: 4.0
    60. Danny S.
    WATCH YOUR CHARGES HERE!!!!
    I made and cancelled a reservation at this place on the same day back in September only to have this place turn around and charge me 159.50 as no show besides having a confirmation from hotels.com saying I had not incurred any charges.
    When I called the hotel I was just brushed off, with no resolution.
    I'd end this with noting that you look at the complaints on yelp about the fraudulent charging practices of this hotel.

    22/11/14 | Link | Rating: 1.0
    61. Darlene M.
    I stayed at this Hotel, the second year in a row, for a conference (Tales of the Cocktail) this past July. I paid for my two nights, and checked out- and a friend of mine checked in to stay the other three nights of our reservation. I paid in full on checking out.

    Not only did I get BED BUGS from this hotel- yes, BED BUGS!!!!! -but I also just got a charge on my account OVER THREE MONTHS LATER for $600!!!!!

    I called them and they said the person who checked in after me didn't pay (not true, she did) and so they charged my card. I told them that it's not my problem that they screwed up their accounting and to refund me my money, and they refused, saying they had to get a credit card from the other person first. The other person has emailed them and I've called multiple times and they are now ignoring me. The other person has proof of payment.

    This is complete bull shit and I will be reporting them to the Better Business Bureau.

    They even acknowledged that they saw my payments for my stay in their computer, which showed that I had paid in full, but still refused to reimburse me my money. Just completely horrid customer service, along with ILLEGAL. I HOPE THEY GET SHUT THE FUCK DOWN FOR THIS.

    30/10/14 | Link | Rating: 1.0
    62. Chris C.
    Not everything is perfect by a long shot but the people were lovely and perfect location nice rooms!

    09/02/15 | Link | Rating: 4.0
    63. Flora H.
    As a historic hotel of America, expect a more classic/traditional decor at the Bienville House.

    PROS:
    Great location, close to everything in the quarter, but off Bourbon so away from the madness
    Very friendly and helpful staff
    Free Wifi with no password
    Gilchrist & Soames Toiletries
    Historic Charm

    CONS:
    Thin walls - I had a hard time sleeping in with all the door slamming
    Bedding - no down comforter, just a thin blanket. Sheets weren't changed between nights
    Thin towels - and they only replaced them with 2 every day
    No late check-out (I think some people might have been able to get it, but we were not)

    All in all an okay place to stay for the price and location.  I wouldn't run to stay here again, but I wouldn't run from it either.

    17/10/14 | Link | Rating: 3.0
    64. Chris D.
    The Bienville House Hotel was truly amazing. The staff was so warm and welcoming and the room was lovely.

    Upon check in, I told the clerk at the front desk that it was my first time in New Orleans and she switched my room so I could have a balcony, just so my experience would be that much better. Well the room was great and so was the balcony. The beds were also very soft and comfortable.

    It is a perfect location if you are walking on your trip. You really are close to everything.  

    A++ and I hope to stay there again.

    Chris from Chicago

    01/03/15 | Link | Rating: 5.0
    65. Joelle P.
    I REALLY wanted to like this hotel...but it just isn't fancy enough for the price point. The room I stayed in can cost upwards of $370 a night...and it was super tiny, dark, worn, and I wasn't very impressed with the furniture...or condition of the carpet.

    Yes, the location was amazing. And yes, the lobby and exterior are beautiful. But their elevator is the size of a coffin and I had a complete panic attack. I literally prayed until the doors opened on that death trap.

    But the good? The pool. Absolutely stunning. And they have the coolest tiki bar attached, so I popped over there for drinks and a lite snack.

    It wasn't bad...I just wouldn't stay here again when there are so many other options in the French Quarter.

    16/05/15 | Link | Rating: 3.0
    66. Jessica-Marie M.
    Love this hotel it's the perfect location and the rooms are nice. We got a room on the patio which is cool when the weather is nice. Standard continental breakfast. Coffee is great. Best little bar and restaurant attached which is really convenient.  

    They are very strict on there check in time. We came 30 minutes early but they said they wouldn't make any exceptions. Parking is expensive plus they park your car pretty far away so you have to call them 30 minutes before you need to leave. Even then, they can't guarantee you won't have to wait for your car. We only needed our car a few days so it wasn't a huge hassle because everything is pretty much walking distance.

    17/05/15 | Link | Rating: 4.0