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Courtyard New Orleans Iberville in New Orleans, LA

Courtyard New Orleans Iberville in New Orleans, LA

Specialties

Spend your New Orleans getaway at Courtyard New Orleans Downtown/Iberville, a distinctive New Orleans French Quarter hotel. Located one block from Bourbon Street & Canal Street, the hotel is steps from the romance and energy of the French Quarter and in convenient proximity to the medical corridor & revitalized theatre district. Unique among hotels in the French Quarter, New Orleans' newest Courtyard offers sophisticated glamor inspired by the city's rich architectural heritage. Historic elements & traditional millwork complement contemporary design to create a welcoming environment. The New Orleans hotel French Quarter lobby fuses high-tech and high-style with a wide range of functional areas for work or play.

 

Company Info:

Rating: 4.06

Address: 910 Iberville Street, New Orleans, LA, 70116
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (52):

1. Natasha R.
For a courtyard marriott its definitely way better looking than you'd expect but the internet SUCKS! i could not do my work at the hotel. although the staff is very nice (well almost everyone), they are completely clueless about absolutely everything. even a simple question like, where is the post office, elicited a puzzled look from the staff. i asked where i could find a nearby coffee shop with decent internet. another puzzled look from the staff. this morning when we called to get our car at 6:45am there was no answer from the valet desk. we then called the front desk only to be met with a rude response by the employee who basically said she couldn't help us and then hung up on us. it's clean and the rooms are very nice but that's where it all ends. would not come back and would not recommend.

12/11/12 | Link | Rating: 2.0
2. P B.
Stayed for a week. Loved the location, easy walking distance to many attractions, the water etc but not noisy or scary outside. Room service is via another restaurant. Used twice, first time order was not correct, second time it took a long time and was cold. Just go out, there are lots of great places to eat on the doorstep. Housekeeping didn't leave new shampoo/lotion for a couple of days but when I left a note, they more than compensated. Rooms are modern and love the separate living room. Wee but dark as only window is in the bedroom but overall great place to stay in NOLA.

11/10/13 | Link | Rating: 3.0
3. Eric S.
Nice hotel friendly staff but they should get their own room service kitchen. They use the ritz and because both phones in our room were out had to use a cell. Called the number in our room and ordered. Well 2 hours later the manager blames me for not specifying what hotel I was at. Oh and this was our meal before we got married so messed up our whole day. Room service manager keeps saying its on its way. Going on 2.5 hours.long story short. Don't order room service unless you like being talked to by rude people who you are paying their paycheck.

26/11/13 | Link | Rating: 2.0
4. Krystal S.
Great location. The room was clean and nicely appointed. The staff were professional, but not always friendly (some were, some weren't). My only major complaint is that I booked my room at a higher rate. After I checked in, I noticed that the rate had dropped $20 a night. Courtyard Marriott would not honor the new lower rate. I found that policy surprising and tacky. If they had gone above and beyond to appease our disappointment about the rate policy, my score would have been higher.

20/12/13 | Link | Rating: 3.0
5. Anna L.
We enjoyed our stay here very much! Can't beat the location!  Close enough to all the action but still on a quiet street, the hotel is just one and a half blocks to Bourbon Street and around the corner from Canal Street! What it lacks in character, it more than makes up for in location and new amenities. I would definitely stay here again.

Newly remodeled as of Oct 2012, when we were there then, the hotel still smelled like wet paint! The rooms were a good size with modern furniture and large, flat screen tvs. The positives: location; complimentary, slow, but decent, wifi in the lobby; lots of booths/couches & tvs in the bar/starbucks cafe area; good customer service; & a fitness center that is open 24-hours a day.

The negatives: inconvenient to get from street to room--have to wait for & take 2 different sets of elevators, and walk pretty far through multiple hallways before getting to room; can't open window in room/no views; did not automatically replenish shampoo/conditioners for some reason; extra $25 fee to use pool/sauna at the Ritz next door.

23/01/13 | Link | Rating: 4.0
6. Liz M.
Nice hotel with beautiful decoration but I didn't find the bathrooms to be 4-star and the location is not that great for the price. A hotel on Bourbon would have cost the same. The best thing about it is that it shares facilities with the Ritz. Customer service was ok but not the best (rude and not knowledgeable, balanced by super fast check-in and check-out) and the "breakfast" they advised us was available for purchase downstairs was a joke. Microwaved sausage and egg muffins at one of those proudly-serving-Starbucks counters was not what we were looking for when we dragged our asses out of bed at 9:00am after partying in NOLA the night before. Luckily, one of us remembered the room-service menu from the M-Bistro in the room with full breakfast of omlettes, pancakes, sausage and bacon for the meat-eaters being served 24 hours. We figured wherever that breakfast comes from has to be around here somewhere. It was funny because I specifically asked the woman at the front desk if there is any other place around here serving breakfast and she said "no"... so we had to go on our own expedition which took us to the third floor (only one floor above the front desk where they swore there was no other food to be found), where we came upon the Bistro, which is actually part of the Ritz. Awesome breakfast  buffet (although at $28/person it's not exactly budget-friendly). Unlimited food, coffee, fresh-squeezed orange juice and a beautiful courtyard to enjoy it.

01/10/13 | Link | Rating: 3.0
7. Michelle H.
My car was ransacked!
I recently moved across the country and stayed at this hotel based on the reviews. Since I was moving, I had my car packed full. I stayed here for two nights and gave my car over the the mandatory valet service required by the hotel. I took in important papers like my passport etc and as much as could fit on a luggage cart into my room. I used my car on the morning after the first night and everything was fine. When the valet delivered my car the next morning, the day of my departure, my car had been ransacked. The reason I don't say it was broken into was that there were no signs of forced entry whatsoever. I had items in the backseat thrown into the front seat, clothes strewn everywhere and of course items that were stolen including family heirloom jewelry that wasn't worth stealing but means the world to me. The security at the hotel came out, took pictures and was very apologetic saying that maybe the valet forgot to lock my car. They wanted a list of all that was taken and made it seem they would work to replace it. Then Marriott corporate took over. I was told I had to wait for them to look into it. After waiting a week, i contacted them again to ask for a status and received a snippy email saying that I hadn't given them a list of the items. They hadn't asked for that yet. After a few more emails about what was taken, they have gone silent. Over a week and no word from them. As a long time Marriott member, I'm so disappointed of how they have treated one of their guests. My friends who are cops are sure the valet is in on the theft. Was it coincidence my stuff was stolen on the night before I was to check out?? Normally wouldn't leave anything in my car but due to moving, I didn't have much of a choice. Don't trust this hotel.
One note, I left my car at the mandatory valet of a hotel in downtown Austin the stop before this one and had no issues at all there.

30/06/13 | Link | Rating: 1.0
8. Katherine S.
Thank you so much Courtyard Marriott for saving me!  I was in New Orleans for a job interview.  Unfortunately the hotel the company put me in was less than ideal.  It was actually terrible.  I booked this Marriott online and caught a cab over.  Such a great decision.  Best shower I've ever had in a hotel.  Great water pressure, hot water, very clean!  The decor is really well done, I actually took some photos in the room of the photos and furniture to use as ideas in the future.  Bed was fluffy and comfy.  I asked for a high floor with a quiet room, I'm up on 10 in a corner.  Perfect.  
The lobby is lovely, which I had more time to look around.  It's connected to the Ritz and you can use their spa services.  I walked by the gym, looked pretty typical for a hotel gym.  
This is probably the most upscale Courtyard Marriott I've ever been in, and I travel quite a bit.  
Highly recommend.  I'd stay here again for sure.  
Oh, I think the internet is free also,  such a great perk!

27/02/13 | Link | Rating: 5.0
9. Jaylene J.
This is a great hotel. Very central to Boubon street, about a block and a half. The staff was amazing, super helpful. The room was large double king beds with a great view of the city. I went for a girls extended weekend and plan to stay here next time I visit this amazing city.

30/06/13 | Link | Rating: 5.0
10. Cori D.
We stayed here last weekend for a family reunion.  It was our first time in New Orleans and we couldn't have picked a better location.  It's walking distance to great restaurants, to Bourbon st., and to fun tourist shops. The rooms were nice and clean.  The staff was amazing... Brent and Taurean answered all of our questions, gave great advice, and put up with my family members' crazy antics. They definitely made us feel welcome-- we'd love to go back!

05/11/13 | Link | Rating: 5.0
11. Larry D.
Great location, friendly staff, very clean and modern. What more could you ask.  I had a double king bed room, it had a king in a separate room from other bed, which is nice and offers a little privacy from your room mate.

29/03/13 | Link | Rating: 4.0
12. Ellie M.
This place is just okay. I actually thought that the location could have been a bit better. Given all of the choices in New Orleans, I will definitely try another place next time... something that is even closer to the heart and perhaps a bit more historic.

I will say that if you can are traveling with kids of something and can take advantage of the extra living area, then that's a plus.

14/05/13 | Link | Rating: 3.0
13. Ryan F.
We came in town during Mardi Gras and Super Bowl madness, and I will be the first to say that we loved our stay (with the exception of the NFL booking up and booting us out because they had enlisted the entire hotel for the event).  The rooms were spacious, clean, and far more inviting than the hotel we stayed in last time we were in NOLA- having hot water 24/7 makes a big deal to us! And no, I'm not going to say which hotel it was, but it was The Saint. Oops...

The lounge area was spacious, bright, and enjoyable as well.  Only trouble was the initial phase of figuring out which doors, elevators, and stairs lead in and out, and to which streets....

23/04/13 | Link | Rating: 4.0
14. Whitney D.
Beautiful and spacious rooms; wonderful customer service. You get what you pay for or in our case we got what my boyfriend's company paid for. :) If we come back to New Orleans, I would definitely consider staying here again. It is a block away from all the action aka bourbon street. Downside, the walls are thin so you can hear people in their rooms and watching tv...

31/03/13 | Link | Rating: 4.0
15. Anacleto B.
You pretty much can't go wrong with this hotel.  I stayed there during the weekend of Jazz fest and their service was excellent!  Their human resources department did a really good job of recruiting and/or training their staff.  All of them were willing to help and go the extra mile.  The front desk was especially helpful when I had a PDF issue with one of their business center computers.  

The rooms were very well and very warmly decorated.  You can tell that the cleaning staff pay attention to detail.  I actually took a closer look, in the bathroom especially to see if any spots/stains etc. were left from the previous guest and there were none.  I love how there's a separate living room area outside of the bedroom.  If you plan on travelling with a group, this is the way to go.  

The location is almost unbeatable!  I stepped out of the hotel, walked a block, and BOOM I was on Bourbon St. looking for all the action.  There's also a Walgreens and a CVS nearby if you forgot any small items from home.  They were also a block or two away.  The hotel had a mini market in the lobby, but almost everything was marked higher than you could find elsewhere.  

So why did deduct a star?  First of all, my room was supposed to have a city view, but all I got to see from my 4th floor room was an empty warehouse across the street.   Secondly, the ethernet ports in the rooms were apparently just for show b/c they don't work.  The site I booked through said that the rooms were sound proofed.  They may have been sound insulated from each other, but street noise did seep in through the closed window.  That PDF issue I had earlier is because they don't allow you to save anything on the hard drives of the brand-spankin'-new desktops that they have at their business center.  So if you need to print tickets, you'd best bring some type of external hard drive or flash drive just in case your ticketing website issues PDFs only.  

Know before you go:

1) The Ritz Carlton is adjacent to, and pretty much shares the building with Courtyard N.O. but to use their pool & gym you have to pay $25.00... a day. I think this is just to discourage mixing of guests.  

2) Courtyard N.O. has a gym, but it's pretty much useless for anyone who's hardcore.  They just have treadmills, some free weights, a TV and some yoga mats.  

3) The Reception desk is on the second floor.  Pass the valet and take the elevator to reach it.  Think thrice before leaving your room b/c if you need to come back, you'll have to go through two elevators to get back.

12/05/13 | Link | Rating: 4.0
16. Vida A.
Thank god i booked a room here because the room at the Omni sucked!!  Newly remodeled with uber swank lobby and big rooms!!  The Ritz is literally on the other side and guests can use the spa over there.  Location is great too and you can walk every where.  The building sed to be a department stores so all the elevators gets tricky, lol.

29/03/13 | Link | Rating: 5.0
17. Angela H.
I am Platinum Elite...so that gets you a few extra perks...which is wonderful.  But even if you are not...the service here is superb!  Ebony welcomed us in and at first she seemed overwhelmed by all the chaos of this super bowl/mardi gras insanity...but we stayed on a certificate since I have free rooms points etc adding up.  So it was a quick "check in"  However this particular weekend they are not allowing late check outs or any of the extra perks I would normally get.  Understandable.  They still honored my free internet access which is wonderful.  I was upgraded also to a suite....and it is was just that...SWEET!  Huge comfy bed...lounge couch...bar...2 flat screens...super clean...super nice...and we could have fit 2 more people in the shower.   The lobby area is on the second floor...you walk in from valet and immediately go up an elevator.  Huge Dining area...with individual TVs at every couch and seating.  Interactive screen and business center at your fingertips.  But I think my favorite part is the sliding barn doors inside the rooms.  Nothing swings in and out so it saves space and it blocks any noise coming from the hallways...not that we experienced any.  FANTASTIC.  I will stay here over the Saint any day!  Walking distance to all the eats and treats!

31/01/13 | Link | Rating: 4.0
18. Heidi F.
I stayed at the Courtyard for an extended weekend mid-December 2013. My friend and I were looking for a nice hotel that was clean, near the action, but not in the middle of it and this hotel delivered.

Like other reviews have stated, the Courtyard is in the same building as the Ritz and The Saint. The hotel shares a few amenities with the Ritz--a spa, room service, and parking/luggage storage. While you do have a complicated entrance, having to take two elevators to the rooms, I did not mind this as it helped keep non-guests out of the hotel.

The rooms are clean and ours had a fantastic layout--there was the standard bedroom with a king, but our room had a king bed in the standard living room area. My friend and I loved this as it offered each person privacy. I stayed in the faux-living room and while I could hear noise from the hallway, it was minimal and not distracting.

Some reviews complained the hotel is further from the popular attractions while at the same cost of hotels on Bourbon. My friend and I didn't mind the extra walk as it provided us a quieter and much calmer atmosphere than a hotel on Bourbon or closer to Jackson Square.

The one downside of the hotel is the staff is hit or miss. A majority of the staff was professional, nice, and attentive. However, like most hotels around this price-point, there were a few that were short-tempered or less enthused to help.

17/12/13 | Link | Rating: 4.0
19. Mycel S.
Nice staff and room. Actually, the room was better than expected. Nice modern renovations, down to the heavy, sliding doors for the bathroom and bedroom. Plenty of space in the King Suite. The single elevator to the ground floor, however, proved to be a choke point. Would definitely stay here again and recommend it.

02/01/14 | Link | Rating: 4.0
20. Karla I.
We stayed at the Courtyard Iberville last week and it definitely lived up to my expectation for a 4-star hotel. The only thing I didn't care for was the logistics of their entrance.

There really isn't much of an entrance - you walk in and have to take an elevator to their lobby area, and it's the only way to get in and out of the hotel so it's a little inconvenient in my opinion.

Also, their lobby/lounge area was nice and clean and it had separate "nooks" for privacy but it didn't have a bar area like most hotels do. It does have a cafe, however, that serves Starbucks.

I stayed at the Marriott closer to the Convention Center both times I visited NOLA and I've had very good experience both times but this time I needed a hotel with 2 king size beds, which this hotel provided.

You can't beat the location because it's just a block away from Bourbon Street (which was better for this particular trip). It did take longer to get to Decatur where Cafe Du Monde, the French Market, carriage rides and most tour buses, steam boat rides (most touristy activities) were located.

Overall, the hotel was nice and clean. Actually our room smelled a bit like new paint (which wasn't too bothersome), so it seems fairly new which I liked. I liked the modern furnishings. I also loved the fact that for our room (which was 2 king size beds), it felt like 2 separate areas. The beds were separated by the bathroom and the room by the window had a sliding door for privacy and its own television. Based on other reviews, it seems like other rooms used it for a couch (living room area).

The bed was extremely comfortable, shower was great, linen and amenities were luxurious.

The one thing though that was bothersome was the bathroom door; it's one of those wooden sliding doors and it kept opening up. I mentioned it to their engineer and he said he would fix it by providing us with a door stopper but he never came back.

Otherwise, the staff was very courteous and professional. Their front desk staff was great! We recently traveled to a 4-star hotel in Portland and their front desk staff was awful so this was a welcoming change. Our bedding and room was always clean and changed on time.

I would definitely stay at this hotel again and would recommend it. The location, cleanliness, price/value was perfect for our trip.

28/08/13 | Link | Rating: 4.0
21. Sara M.
We come here every few weeks. Great location to party in New Orleans. Clean comfortable rooms, the staff goes out of their way to be polite and try to meet requests.

25/08/13 | Link | Rating: 4.0
22. Mrs. S.
Love the hotel and location staying in the French Quarter during St Patricks Day. Just a blk north of Bourbon Street noise level was quick quiet for being so close. Super clean hotel and great room layouts with double king beds separated by rolling barn doors almost like having 2 rooms. Both areas had their own TVs so traveling with our two kids was a breeze. Shower was amazing. Loved the Starbucks Bar in the lobby. We will stay here again.

19/03/14 | Link | Rating: 5.0
23. Vena F.
First assigned to 627 and had to be moved because the room was smokey and bedazzled w glitter!  Hannah at the Front Desk was kind enough to move us to an upgraded room for our inconvenience.  The hotel is otherwise clean and well maintained.  We used the valet parking lot that the hotel uses and saved about 15$ doing so ourselves.

07/02/14 | Link | Rating: 4.0
24. Vida O.
Alright it this is a gorgeous place to stay and perfect when it comes to location. My only suggestion is that you do not drive because parking is $36/night! The rooms are spacious and have a separate living quarter area with a huge sectional that can serve as another sleeping area. I love the mini kitchen that's in the room as well. The bathroom is spacious but doesn't have a tub. That is fine with me because the shower is huge and the water pressure is perfect. The sleeping area can be closed off by a sliding door and has a separate television!

I definitely would recommend this place for group travels. But like everyone else said, the internet isn't reliable. It would have been a plus if there was free continental breakfast considering how much the place cost per night. But I can live here!

05/03/13 | Link | Rating: 5.0
25. Jerry C.
Our experience was wonderful.   Don't agree with Brett T's negative review at all.

Shelita  at the front desk was extremely courteous and helpful.   When we decided late in the night that we wanted to go on the next morning's 8 am swamp tour it was past the 11 p.m. cut off booking time.  Shelita offered to help us book the tour but did not tell us that she was going to call and leave a message for the tour operator to call her first thing next morning.  She gets off work late in the night so early morning should be her off hours. We got a call from Shelita at 7:30 from her home to give us the booking confirmation and instructions on how to meet the transport bus pickup at 8 a. m.   Such dedication to customer service!

Shelita,  you are a true customer service pro in the hospitality industry!   Thank you so very much!

13/07/14 | Link | Rating: 5.0
26. Trina J.
I absolutely LOVE this place!!! It is the former Iberville Suites. It is located one block from Bourbon Street and is connected to same building that houses The Ritz Carlton  and The Saint Autograph Hotel.

The lobby is located on the second floor. It's upscale, contemporary and spacious. The lobby has booths, tables, computer stations, several flat screens and lots of light. It is airy and has a lively feel.

The rooms are gorgeous. It's one of the nicest Marriott properties downtown and actually offers more quality than some full service Marriott properties. My room had a king size bed, refrigerator, sink, sofabed and desk. Everything was new and very, very clean.

I would recommend this place to anyone in the area who is looking for a nice place to stay in a fun part of the city. I can't wait to stay there again!!!!

11/11/12 | Link | Rating: 5.0
27. Erica S.
Great hotel! Very reasonably priced. The location is perfect to everything in New Orleans. We didn't have to drive anywhere. It's about a block from bourbon street and the French quarters. It's also near a few trolley stops, which makes it easy to get to the riverwalk or the casino. The service was excellent. All staff members we encountered were nice and helpful. They gave great tips on places to eat and go. The room was very up to date: modern fixtures and bathroom. Very spacious with a mini bar including fridge and sink. It was also quiet, which I appreciate (especially here in New Orleans). Definitely will stay here on my next visit!

27/07/14 | Link | Rating: 5.0
28. Thomas L.
Great choice for the French Quarter.
The street is very quiet. Room was perfectly clean and we'll decorated. Very good choice.

21/04/14 | Link | Rating: 4.0
29. Rio P.
We had a wonderful stay here! Every staff member was very kind and they couldn't have been more accommodating. They always said hello walking by the desk or passing by in the halls. We would stay here again no hesitation.

Free printing and wifi. Nice little gym, for free. Great location to bourbon st., royal st, and canal st. Very clean and comfortable rooms.

13/01/14 | Link | Rating: 5.0
30. Brett T.
Never stay here.

The rudest staff I have ever encountered and I travel a lot. The lack of customer service is astonishing. Do yourself a  favor and save yourself a headache and book elsewhere. Reservation was completely wrong, room was dirty, staff clearly has no idea how to operate a hotel. If I could give negative stars I would

15/04/14 | Link | Rating: 1.0
31. C E.
I've stayed here twice for long 4-day weekend each time and it didn't disappoint.  The service is just exceptional.  The second time I was there with my family (wife and 2 young kids), we got in at 9am and we just wanted to drop off our bags so we can tour the city, but the lady said our room was ready.  The last time that happened to us was a pricey trip to Europe and we travel a lot.  The location is perfect being just outside of Bourbon Street but not too noisy, and you don't have to cross a big street to get to Bourbon St.  You can walk anywhere there and the rooms are big and updated.  The prices for those stays were very reasonable also.

26/02/15 | Link | Rating: 5.0
32. Jack S.
It is a fancy hotel.To bad the pool is only a resistance pool.Room is really nice and neat and good service.

29/12/14 | Link | Rating: 4.0
33. Jamie D.
This was a solid Courtyard in a great location. Right within walking distance of all the action in the Quarter, with a friendly and helpful staff and super clean rooms.

We were only here for one night at the beginning of our Nola stay, but that almost 24-hour stay definitely started us off on the right foot. We were lucky enough to get early check-in after our 10am flight arrival, so we had a chance to freshen up in our rooms before taking on the day.

I particularly liked our bathroom, which had a sliding door that looked like it had been repurposed from an antique slab of wood. It had a very industrial and unique look to it - something I didn't expect from a Courtyard. Very Impressive.

The Starbucks in the lobby was also a lifesaver in the morning, because I was craving a chai like no other.

Honestly, the only downside I found was how difficult it was to navigate the floors! I can't imagine coming back to this hotel after an evening of imbibing... there's no way I'd be able to find my room.

All in all, definitely worth a look if you're trying to find a clean, modern place to rest your head in the Quarter.

23/04/14 | Link | Rating: 4.0
34. Adam C.
Lobby was super nice,  everything seems new and modern.  Rooms are spacious and clean, two large TV, comfy bed, few minor maintenance issues shows age and wear and tear but nothing major.  Bathroom very nice. Snack and drink prices are absolutely rediculous, but what do you expect. Very close to canal and bourbon, so check in and go get a hand grenade!

31/05/14 | Link | Rating: 4.0
35. Kate M.
This is a great hotel! The staff is super friendly--and not just the front desk staff. ALL of the staff is very friendly, even the maintenance and housekeeping workers.

Also, the housekeeping workers are very thorough. At some of the hotels I have stayed at, if there are shoes or bags on the floors, the housekeepers will not vacuum. Here, they moved around all the stuff that we left on the floor. They also clean the showers and sinks and toilets every day, so the rooms are clean. They also change the sheets every day as opposed to just making the beds.

There are only 2 elevators, but we have never waited more than a minute or 2 for the elevator, so that's not bad.

The only thing that I don't like is that you have to go up from the bottom floor to the second floor lobby, then cross across the lobby to get to the elevators to go to the rest of the hotel. That is annoying, but not too bad.

21/08/14 | Link | Rating: 5.0
36. Kym S.
In the French quarter, this hotel has some of the friendliest people I've ever come across in any hotel. I could go on and on with details of the things they've done for us but that would turn this review into a book!  The rooms are nice.  There are microwave ovens located by the ice machines probably on every floor. Not bad since there are none in the rooms, at least they are close by. Ok here is the only bad thing about this place... The food they bring from room service.  The spaghetti & meatballs is the worst I've ever had in my life.  The meat was something like grizzle and other non edible meat parts that have been ground up and reconstituted as a meatball.  The meatballs also had large chunks of completely tasteless green onions and celery.  They looked old which is probably why they were tasteless.  The sauce was overly acidy and the noodles were over cooked with a soggy, gooey outer layer.  Very unpleasant to say the least.  My husband got the shrimp po-boy and for three days was incredibly sick... Which may not have had anything to do with the shrimp.  Just sayin. Let it be know that we are either gluttons for punishment or very adventuresome as we did order room service breakfast the next day. ;-) this time I ordered the oatmeal and fruit cup.  The fruit cup was epic as it had a layer of melons and pineapple in the bottom, continuing up the cup with a variety of berries (strawberries, blueberries, raspberries, blackberries, etc) that filled the entire cup (the cup by the way was the same size they used for the oatmeal ).  The oatmeal on the other hand was less that half full of the same sized container which was maybe good for a child's portion but was not advertised as such.  It was advertised as steel cut oats but appeared in taste and texture as very small oat flakes, watered down, without any of the body and fullness if what I am used to in steel cut oats that I have experienced elsewhere.  The milk they brought to pour on the oatmeal was delivered in one of those teeny containers that restaurants use when offering salsa to go.  And it was HALF full... So maybe a tablespoon of milk?  Maybe?  Sheesh.  Although the raisins they brought was in the same sized container but it was completely filled with raisins to the brim, so no complaint there!  Apparently they are very good and generous with the fruit.  :-)
We will definitely  come back to this hotel if we are ever in this area again and I will be recommending it to my friends and family based upon the incredible employees and service we've had here.  I'll just let them know to make sure they get some nice groceries for the room and enjoy the MANY amazing restaurants in the area.  (Hint hint)

21/11/14 | Link | Rating: 4.0
37. Ashley P.
Let me preface my review by saying that I  have stayed in many hotels in the French Quarter over the years and been privy to a varied spectrum of horrors. From beds with mystery stains to showers with only cold water or no water, I always get a little nervous when I book a room in New Orleans.

Color me surprised when I checked into the Courtyard New Orleans Iberville on a Friday afternoon. From start to finish, I literally have not one bad thing to say about this hotel and I've grown to be a very picky and hard to please traveler. This entire hotel has been updated, we booked 3 king suites and all were immaculate. A big plus that everyone in our party noticed, this hotel smelled so clean. When you stay close to Bourbon, some of the hotels tend to smell like Bourbon, which if you have never experienced is just like hot garbage on a summers day.

In addition, the staff were happy to be of help if we needed extra towels, restaurant recommendations or directions.  I will stay here again, without a doubt and I will recommend this hotel to anyone.

20/08/14 | Link | Rating: 5.0
38. Jeff C.
Perfect location 1 1/2 blocks off Bourbon Street. Close enough to the action but far enough from the mix. Quite hotel connected somehow to The Ritz so you could use amenities from both hotels. Must be the same company.
Seemed a little musty at times but the buildings are very old and humidity was very high.
Rooms were comfortable and spacious. Every room a suite so you have a separate living room area.
I like the little refreshment areas they all have so you can grab a beer, soda, snack or whatever on your way up to your room. Very convenient.
Anything in the Marriott family seems to be a safe bet.

15/09/14 | Link | Rating: 4.0
39. Jeffie J.
This is a great choice for the French Quarter.  It's located in the extreme northwest corner of the quarter, so you are in walking distance of all attractions but not in the thick of the party.  Noise, commotion and crowds are not a problem here, unless you want them to be--just take a short walk from the hotel to Bourbon St.   The Warehouse District is also easy to access across Canal St.  We even walked to Frenchman Street but that is a bit of a hike--a good one.  Bus & trolley lines run all along Canal.

The hotel itself has a solid and secure feel, from the 2d floor lobby to the apartment-like guest rooms.  The décor is stylish and modern.   The only slight downside of the junior suite was a living room that had no outside windows, so it was a bit dark.  But that makes the pull-out sofa good for sleeping.  Housekeeping standards were high, coffee was replenished daily, and the mini-bar is now a fridge for your use.

I found the staff to be friendly, high energy and efficient.  We went down literally the day after Mardi Gras when you would expect nerves to be frayed but they weren't.  There are some good problem-solvers at the front desk, and if I had to single out two I would mention Jeff and Hannah who helped modify reservations and so forth as the days went by (we were there for 6 nights).  Also great was the gentleman who serves breakfast and somehow remembers your breakfast preferences from the first day.

About that breakfast--it's serviceable, but nothing to write home about, whether it's included in your rate or you purchase items separately.  But it is convenient, so if you don't want to wander out of the hotel in the AM in search of breakfast, you never have to.  Otherwise, breakfast options in the quarter are endless.

Just one tip--this hotel has a direct elevator connection to the lobby of the Ritz Carlton.  If you want a great jazz happy hour, hit the Davenport Lounge in the Ritz for fine cocktails and jazz pretty much any afternoon.  It will enhance your stay.

12/03/14 | Link | Rating: 4.0
40. Pat W.
Great place to spend the weekend. Rooms are spacious and clean. The employees are very helpful.

14/03/15 | Link | Rating: 5.0
41. Jean M.
The staff are exceptional and kind.  Made us feel at home and excited about NOLA.  Shelita is one of the best hotel desk clerks I have ever met.  Personable and friendly. Because of my experience with your staff I will return to your hotel.

28/03/15 | Link | Rating: 4.0
42. Mel T.
Located pretty much in the French Quarter.

It's literally a block away from Bourbon street, so you get the best of both worlds. You can have a quiet atmosphere away from all the drunken bachelor/frat guys. Or, you can walk right over and have a drink (or five).

There's a fake Starbuck's in the lobby - as in they just sell Starbuck's coffee. From a thermos. There's also a bar but I doubt anyone's really going there with the bajillion bars nearby.

There's a fitness center. There's no pool but there is one in the connected Ritz Carlton that you can use for a $10 fee, I believe.

The rooms are clean. The bathrooms seem like they've been remodeled. I also liked the fact that our room had a separate (kitchen-esque) sink.

If I ever come back to NOLA, I would deffo stay here again!

30/04/14 | Link | Rating: 4.0
43. Bobby C.
We stayed the week before Labor Day weekend.  We arrived at the hotel at 11AM and were surprised they had a room for us to check in.  Hotel is on the edge of the French Quarter, but it is only a block away from the street cars.  Room was clean.  Front desk was friendly....greeted us each time we walked by.  The negatives are the view wasn't great and you have to go up one elevator to get to the elevator to hotel rooms.  Area was pretty quiet.  It just meant we had to walk a few extra blocks to get to the heart of the French Quarter for our walking tours.  Another plus is the communal microwave we found on the 6th floor near the ice machine.  Not sure if the other floors had one.

18/09/14 | Link | Rating: 4.0
44. Best P.
We have stayed in this facility twice in 2015. It adjoins the Ritz at the Iberville entrance. The room is configured in such a way to allow sleep while others use the restroom and watch TV. Thick sliding doors allow the privacy! If the rain is heavy you can brunch at Ritz or use the fabulous Spa facilities. Great 4 star attached to a 5 star!!

13/03/15 | Link | Rating: 4.0
45. Momo B.
CAVEAT UMPTOR LITE SLEEPER

Eventhough this hotel is next door to the fancy Ritz on the outer edge of the French Quarter, the rue party zoombies below don't give a hoot about those in the state of shut eye.  Each evening is equivalent to listening to an attention deprived new year's party stragler.

Since I'm down here on business, quality sleep is essential for success. So, I'm clicking my ruby slippers for the Marriott Metairie where it's just me and the big pond.

07/08/14 | Link | Rating: 4.0
46. Linh F.
We booked this place for a few reasons:  
1) It was a little bit outside of the French Quarter. Nice and quiet.
2) Close enough to the French Quarter
3) Close to the Mercedes Superdome

Hotel:  We thought this Courtyard was a great choice!  Apparently, it was recently renovated!  Lobby is very nice and so are the rooms.  Pretty spacious! The hotel in general smelled great! Our Room had a separate living room area with a couch and tv and kitchen type sink!

Location:  2 blocks away from Bourbon Street.  Since it was outside of the French Quarter, the room was quiet at night, which we loved.

Service:  Extremely friendly and helpful!

Cleanliness:  Very clean.  We were happy.

Affordability:  We got a great deal on our room!  

Gym:  On the small side. There were a few mornings that we had to wait for a cardio machine.

Overall:  We highly recommend this hotel!

28/11/14 | Link | Rating: 5.0
47. Chris L.
This is an awesome hotel for Mardi Gras. We stayed here for 5 nights.

Here is a quick overview of pluses and minuses:

+ It's right next to bourbon street.
+ It's really close to canal
+ Enough of a buffer from bourbon street to avoid the noise
+ First floor cafe serves decent breakfast sandwiches
+ Rooms come with a sink and fridge
+ Two TV's in the queen bedroom
+ Pull out bed

- Hotel Gym is a joke
- You have to take two elevators. One to get to the lobby and another to the rooms
- AC is loud
- The mini mart is a ripoff

FYI's

* Valet parking is $35 a day
* There are balconies on the first floor
* Might be difficult to access since iberville is a one way street

19/02/15 | Link | Rating: 4.0
48. Bobbi B.
Location, location, Location! Very attentive staff...stayed in a double
King suite which was perfect for us and two 20 something year old daughters...beautiful building. The only  item lacking was coffee but is available for purchase.  Extremely close to bourbon st and restaurants galore!

11/05/15 | Link | Rating: 5.0
49. Tim C.
This is a beautiful hotel and we enjoyed our stay, and my wife and I fell in love with New Orleans.  If you're a foodie like us...this is the best place on earth!   We got in pretty late and we violated one of our cardinal rules and ordered from room service, meals are usually expensive and mediocre....it was expensive but amazingly very tasty!  There are a few weird things about this hotel, you ride one elevator up to the lobby, then you have to get on another around the corner, to get to your room.  The room we checked into was a suite, one king size bed, and another room with a desk, couch and chair, all of which were very nice.  The bed was fairly firm, I like firm, wifey does not.  Bathroom has no fan for removing moisture. Why does every hotel have cheesy coffee pots?!  The Starbucks  located in the hotel lobby is a dud, bare bones...no frappes for my wife...she loves those....there's a great little coffee place right across the street with "friendly" baristas, called Addiction...alas no frappes there either.  I think there may be rooms with an exterior view window, our room and a lot of others had one window facing the open interior of the hotel, not a great view.  The cleaning lady that took care of our room and the people manning the check in place did outstanding jobs, the guy manning the starbucks/bar area ...not so much.  We really enjoyed our stay here, but we'll probably look for another hotel to stay at on our next and hopefully soon visit!

16/05/15 | Link | Rating: 4.0
50. Megan M.
The hotel would have gotten a 5 if housekeeping had been better...

Pros: location location location!! It is walking street to Mr. B's, Bourbon House, Bourbon street, Galatorie's, and the carousel bar at Hotel Monteleone which are all great places to check out! The front desk was always friendly and the bellman was very helpful. The bed was very comfortable and the black out shade let us sleep all day. There are two TV's in the room. The downstairs has a Starbucks - what could be better. Free wifi!

After getting back to our room the next day, a lightbulb was finally changed yet the old light sat on the counter and the box for the new light was on the counter as well. The new cups were randomly placed on the counter not even near the tray. Two days later, we came back and the kleenex box was left empty and there was no replacement. The toilet paper role sat on the back of the toilet and the bar was not even put back on the holder. The room seemed messier than it was before.

10/03/15 | Link | Rating: 4.0
51. Paul W.
I had a great stay here!  I was here on a recent weekend, arriving on Saturday and departing on Monday.  I booked it on Priceline for $110/night and really have no complaints.

My flight arrived very early on Saturday morning, so I came here hoping to check in early.  The attendant at the front desk said they had no rooms yet and there were a few others in line ahead of me, but she checked me in, took my cell phone number and offered to call as soon as a room became ready.  Until then, she said I could leave my bags with the bellman downstairs if I wished to.  Sure enough, within about 45 minutes she called to let me know my room was ready and that I could pick up my keys at the front desk.  

This hotel is in a great location IMO, about 2 blocks from the end of Bourbon Street where all the nightlife happens, and a little more of a walk to the riverfront; It's close enough that you can quickly get to the craziness and fun, but far enough away that the rooms in this hotel are generally quiet at night.  In fact, the entire time I was here I don't think I heard any noise at all, either from outside this hotel or from adjoining rooms.  It is a bit disjointed to get up to the rooms, as one needs to take an elevator from the ground floor where the valet and taxis are located to the 2nd floor where you'll find the lobby, bar, a Starbucks (which tends to keep odd hours and isn't always open), business services, a small gym and the front desk, along with a snack/beverage/sundries kiosk.  From there, you need to walk past the front desk and down a corridor to another set of elevators which take you up to the rooms.

The rooms here are quite nice, especially considering the price I paid.  They're laid out a bit like suites, with a living space, couch, desk and TV as you enter, then an area with the bathroom to your right and a kitchenette and coffee maker to your left (they have a microwave in the common area along with the ice machine, but not in the rooms).  Beyond that you'll find the bedroom with another flat screen TV.  The doors to enter the bedroom and bathroom are sliding doors which run on a track, and were a bit unique.  The closet was a bit small, I didn't see a safe in the room, nor is there a tub for those who may want one, only a shower.   All the furnishings and paint looked fresh, updated and newer.  The bedding was really comfortable, and as previously mentioned, the rooms are quiet, at least where we were on the back side of the hotel.

The gym is a little sparse, with just 3 aerobic machines (2 treadmills and an elliptical, I believe) some pilates balls and free weights.  As mentioned, the Starbucks here seems to keep odd hours; As I was leaving on Monday AM at 11 o'clock, it was closed and dark, but they did have items in the display cases.  WiFi in the room and at the business services area was free and fast, and one cool feature is that they have a complimentary computer and printer set up between the front desk and the elevators which is only for printing boarding passes before you head to the airport - an interesting offering that I made use of.

29/04/15 | Link | Rating: 4.0
52. Diesel H.
Very accommodating. We loved it here. It's a great location if you don't mind walking a bit. We booked our trip through our American Express and they gave us a great price.
The hotel staff is extremely accommodating to all needs.
The rooms were kept clean and are up to date as well. We are pretty OCD when it comes to staying somewhere other than our own home, so it was up to par!
It was close to bourbon street and royal which we spent some time on. My husband and I love walking, so it wasn't a big deal to walk a mile to the other side of town. Especially with so much to see and do along the way!!  Tons of cabs and buggies to get you where you need to go if you don't feel like waking.
It's a safe part of the city too, not busy at night which is nice. Book it and experience NOLA and still come back to complete relaxation!

13/05/15 | Link | Rating: 5.0