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Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE in New Orleans, LA

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE in New Orleans, LA

Specialties

French Quarter Hotel Captures Citys Historic Culture. People travel to New Orleans throughout the year to explore the culture, music, history and food. Come celebrate & enjoy the many festivals and events held in Louisiana's top rated destination. The Holiday Inn French Quarter-Chateau Lemoyne welcomes you with New Orleans' historical charm, a coveted location, and a boutique ambiance. Our French Quarter hotel, offering the best location near Jackson Square and Bourbon Street, makes us the ideal hotel for exploring New Orleans by walking or street car. We are adjacent to the Central Business District & one mile from the Ernest N. Morial Convention Center and Mercedes Benz Superdome, making it convenient for business travelers and convention attendees to also have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short cab ride away, giving families the opportunity to indulge in the New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool and complimentary Internet. Enjoy a classically-decorated room that offers a balcony with a picturesque view. Delight in an excellent breakfast or dinner at Richard Fiske's Martini Bar and Restaurant or sip a classic martini while listening to live jazz music nightly. Make reservations today to enjoy the charm and culture of this historic Chateau Lemoyne New Orleans hotel.

History

Established in 1952.

 

Company Info:

Rating: 3.19

Address: 301 Dauphine St, New Orleans, LA, 70112

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    Comments (75):

    1. N L.
    for the price this place is a steal! it's conveniently located one block fr bourbon and the staff was super friendly. it's nothing fancy (it's the holiday inn, duh!) but it's clean and quiet.  i'd definitely stay here again!

    17/02/09 | Link | Rating: 4.0
    2. stacy c.
    This is by no means a four star hotel, but for what you pay, the location and the fact that it is clean and safe I give it to them.  Really, the location is great.  Just a block off the beaten path of Bourbon and away from the noise.  Walking distance to all (even the Lakers/Hornets game we went to).  Cute patio with pool (we really wished we had thought to bring our bathing suits).  We had a street view with balcony, which was nice, but maybe would ask for the patio view next time, unless we could be higher up.  Maid service was good, as was front desk service.  Overall, no complaints and we would stay again! :)

    19/05/08 | Link | Rating: 4.0
    3. Amy R.
    Honestly the incredible price & location would've garner this place 4 stars but my room could've used some work. My room had a musty smell to it. The windows didn't open, so that did not help the air circulation. The curtains were better left closed since my view was pretty terrible. The beds are comfortable but the pillows needed some work. Even the "firm" pillows were a bit too soft. I was not too excited about room decor. The hotel is located inside the French Quarters but tucked away from the noise. The hotel was clean and staff was very friendly. Props to housekeeping for taking care of the room and agreeing to ship my book back to me! The lobby and garden & pool areas are quite relaxing. The hotel is missing certain services. The restaurant is not open after 10:30am which is a bit disappointing and inconvenient since I was sick for most of my stay in New Orleans. But overall I would recommend this place due to their price, friendly staff and location.

    23/12/10 | Link | Rating: 3.0
    4. Jim G.
    This use to be one of my favorites hotels in NO but when I went to bed, it was soaked with urine. I called the desk and the clerk told me he was unsure if I could get another room. So I showered and then went down to the front dest. He then decided to belittle me, quiz me and insinuate I pee'd in my own bed.

    It was about 1am and he 1st says "you checked in at 4PM" ? I said yes but I didn't go to bed until I just returned to the room a short while ago ( I was completely sober). I was traveling alone but then he proceeds to say, "who else did you have in your room"? He continued to quiz me until I finally said, look fellow, I didn't pee in my own bed, give me another room or I'm leaving. He was totally rediculous and has no business working in the hospitality biz.

    He finally gave me another room 4 doors down and I had to move all of my stuff myself. I notified his supervisor that morning and she ask me what they could do to make it right? I told her I wasn't looking for a freebee and that I just wanted her to know why she was losing a regular customer. It was truely a sad experience, to say the least.

    10/09/09 | Link | Rating: 1.0
    5. Ann M.
    So, we booked a cheap hotel. I expected it to be cheap and I expected to get dinged with hidden fees in the end. None of that happened and the hotel was freaking great. By far one of the better, economical choices in the french quarter. A block off bourbon, and yet quiet enough to sleep through the night. A cute little pool in the middle, and a nice looking restaurant (although it was never open? i mean, there's a million places to eat around the hotel so it didn't matter, but it was kind of odd.), a typical hotel bar. The staff was nice, the place was clean, and the cleaning ladies were dolls about our sometimes disaster of a room, which is pretty much all I can hope for in a hotel. Definitely a good choice.

    30/06/09 | Link | Rating: 4.0
    6. Betty M.
    This hotel is just a step shy from the main road. It's tucked away but not exactly off a beaten path. It's still easy to get to where the noise and fun is. We were able to secure this place at a discount and the staff was helpful and knowledgeable.

    02/01/10 | Link | Rating: 4.0
    7. Ryan W.
    My wife and I stayed here on our wedding night and the following night. We had some food from the reception with us, but the hotel was unable to provide us with any sort of utensils whatsoever. The room smelled funny and the AC made a horrible racket all through the night. The staff seemed reluctant to help when asked, and the building was falling apart.

    08/06/09 | Link | Rating: 2.0
    8. Siriusly M.
    One thing that annoys the heck out of me is hidden charges.  If you want to charge for the oxygen, good for you, but let me know up front.

    You get on-line, you do your research, you even make some calls, you see that this hotel has comparable rates to other hotels in the area...you book it...you get there and discover there is a $30 per night + taxes fee for parking...it's now $30 more than the other hotels, and you're there and stuck.  Nice racket.

    The elevators were scary.

    The people in the restaurant were rude.  It was bothersome if you placed an order for food.  Literally.  We had placed a to-go order for bagels and the girl was huffy.  Someone else came in and asked how she was doing, and she said, "I'd be fine if people didn't bug me to get stuff."  Uh...isn't that her job as a waitress?

    18/07/07 | Link | Rating: 1.0
    9. Qype User (greglo…)
    Mmmm. donut

    21/07/11 | Link | Rating: 5.0
    10. Lisa L.
    My boyfriend and I decided to stay in New Oreans one additional day after our cruise and decided to use the priceline name your own price feature. We received a fantastic bargain. Paying less than half of other 3* hotels in the area, and the room and hotel were much cleaner than the hotel we stayed at prior to our cruise. The king room was large, the bed was comfy, and room was not outdated (included a nice hdtv) but the bathroom was quite tiny. Since cleanliness is a huge deal for me, this was definitely a great buy. Very close to bourbon and canal. I would stay here again.

    28/03/11 | Link | Rating: 4.0
    11. Ryan T.
    For the price, it's a great value.  It is located right in the French Quarter just a block from Bourbon Street, it's clean, has a nice pool, free wifi, and great service.  So what if the elevator is 4000 years old? ;-)

    06/06/08 | Link | Rating: 4.0
    12. Daven D.
    First time in New Orleans for a conference.  Stayed here for the location and ambience. It's in the French quarter, ~2 blocks away from Bourbon St. - bars, restaurants, and partying - but without the noise. Close to public transportation if you want to catch the street car to see the Garden District.

    The hotel was charming and the staff was friendly. It's 160-yr-old building with old-world French style decor. It kindda feels homey like you're staying in some French Mansion instead of a hotel. The room was small but quaint, with super comfy mattresses and duvet covers. In general, the room was clean, although the shower had some drainage problem. But since I was in the "Big Easy", I was going to take it easy and not get caught up in it. The hotel staff did eventually come to fix it (on the 3rd day of my 4-night stay).

    At this point, this hotel was ~3.5 star in my mind. But on the last night, when I was trying to check in online and print my boarding pass, I was turned off by their terrible internet policy.  The hotel has Wi-Fi, but since I didn't have a laptop with me, I went to the lobby thinking there was a computer for guests to use. There was a computer, but the internet required credit card to activate - 0.20/min, $3.00 minimum charge, 0.50/print out.

    Charging me $3.50 for a boarding pass sounds a little absurd and PETTY. For a 4-star hotel that calls itself "Chateau", aka castle in French, details in the service such as free internet and printing should have been included. Since the service I got from them was what I would expect from a 2-star motel (internet and drainage), 2-star it is.

    23/03/08 | Link | Rating: 2.0
    13. AJ L.
    OK. So, the Hotel is very nice and in a great location. Also, if I was 21 again and ready to party I would be just as happy. However, because of its location which is right next to Bourbon Street than you have noise all night long. The doors SLAM shut, not just shut, but SLAM! And so you can only imagine tons of early 20 somethings partying all night and going in and out of their room at all hours. Don't get me wrong, I was one of those people to and I still like to party, so this is more of a FYI to those who read this. Other than that, the hotel staff was nice and always willing to answer questions. Just make sure to ask for a room that would be quiet or upgrade.

    01/08/11 | Link | Rating: 3.0
    14. Katherine M.
    I loved this place.  I came to New Orleans to enjoy the late nights with a good friend and the Chateau Lemoyne was wonderful for the price.  It is in a perfect location, we didn't have a car and we never had to call for a cab to enjoy many things that New Orleans has to offer.  The beds were surprisingly comfortable and we had a nice view of the pool.

    My favorite part of this hotel was how friendly the staff members were!  Peter, one of the maintenance guys, was a very helpful person and a very hard worker.  All of the guys who worked there are very accommodating and full of cheer.   My only complaint is that the female concierge only had one suggestion as far as places to eat.  New Orleans is full of restaurants and for a person who lives here to give the same suggestion three times was a bit annoying.

    If you're looking to stay at an uber fancy hotel, this is not the place for you.  If you're trying to find a reasonably priced place to pass out after drinking all night and day with wonderful employees and that is in the perfect location, you can't beat the Chateau Lemoyne.  I would definitely stay here again.

    21/08/10 | Link | Rating: 4.0
    15. Lauren W.
    Stayed here 2 nights on my first trip to new Orleans.

    Here's why this place earned 5 stars from me:
    Location: It was a perfect location just a couple blocks away from the lively part of the French quarter, but just far enough away so you don't hear the noise from bourbon street.
    Price: With AAA, we paid $123 a night (pre-tax) - very reasonable for the French quarter.  
    Customer service:  Every staff member we encountered was extremely friendly and eager to help. Especially Jeffrey the concierge. He even gave us his cell number in case we had questions when he wasn't there. He also wore delightfully fabulous pink sweaters when we saw him but that's just an added bonus
    Cleanliness: immaculate rooms with all the basic and necessary amenities
    Parking: though the hotel recommends you pay the $30 a day fee to have them park for you, if you have a little patience and don't mind walking a little, you can probably scope out metered or even free parking near the hotel.

    All in all a great experience. It's no luxury hotel, but for this price, it's quite a value. Highly recommended.

    28/12/11 | Link | Rating: 5.0
    16. Sasha M.
    Hotel was par. Rooms decent, but maid service left dirty dishes for 2 days on the table. Kitchen staff: most of them were wonderful! Front desk was embarrassing for a service industry. Lazy and incapable of finding a solution. More than likely will not stay at the hotel again due to the couple of extremely rude and lazy staff members.

    11/03/12 | Link | Rating: 1.0
    17. Kim N.
    I stayed here last week while I was in town for a conference. Since it was a 3 star hotel in the French Quarter, I was expecting an old/outdated hotel which would be loud. What I got was a rather nice hotel experience. The rooms were clean and fairly spacious. Initially my room smelled like cigarette smoke, even though I had been assured that it was a non-smoking room. After the sprayed the room down, the smell went away. The bed was comfy and the tv was a decent sized LCD, which made watching the Olympics quite nice. The hotel also provided free wi-fi, you just had to log in every 24 hours.

    The location is awesome. One block from Bourbon, which was always a madhouse, and two blocks from Canal. I had an easy 15 minute walk to my conference at the Hilton Riverside. There were tons of great eats and watering holes nearby. Despite the proximity to the party, I was never woken up by noise or reveling.

    I also had some dry cleaning done through the hotel during my stay. They send it out to some other place as it's not done in-house. It was fine, but definitely not the best. It was pretty convenient as they had same day service.

    I also got a great rate despite arriving on Mardi Gras and staying through the weekend.

    21/02/10 | Link | Rating: 4.0
    18. U.S. A.
    What a deal, great place and super price.  Sure you pay for valet parking, but it's in a high fenced lot across the street.  The valet guys were very helpful and thankfully recommended the kids museum which was a real treat.  AAA discount was $119.  Next time I'm back I'd stay there, great for families with kids.  Nice little pool to cool off after a hot muggy day walking around.

    26/08/12 | Link | Rating: 4.0
    19. Claire G.
    I absolutely loved this hotel. I stayed here during Mardi Gras and it was perfect! When we checked in the front desk people were very accommodating and helpful with suggestions and tips on the town. The valets were very helpful and polite as well.
    I have stayed in New Orleans a lot, and most of the French Quarter hotel rooms can be quite small, but this room was a little bigger and the bed was super comfortable!
    The room was clean and of course PERFECTLY located! Without being right on Bourbon Street, you couldn't get a better location!

    07/03/11 | Link | Rating: 4.0
    20. Collin S.
    Great location. Older hotel and it occasionally shows its age. That being said, the rooms were clean and neat, although the bathroom was very small.  The staff was very helpful. My only complaint is that the restaurant is only open in the morning. Even that's not to big a problem with all the great food available right outside the door.

    03/11/12 | Link | Rating: 4.0
    21. Courtney B.
    First, I have to say, I have never met a friendlier staff.

    I loved the location of this hotel, especially being down in NOLA for the ALA conference which boasted 22,000 attendees.  It was smack dab in the center of the French Quarter, only a mile and a bit walking distance from the convention center. One street up from Bourbon (kinda loud at night) and had easy access to Canal St. with the streetcar service.  Other than the fact that they charge for wi-fi, our ceiling AC unit leaked and we had to nab our own extra person towel from the pool area, this place is great!

    Highly recommend it...leaky ceiling and all.

    05/07/11 | Link | Rating: 3.0
    22. Amy J.
    I loved this hotel. Beautiful rooms and pool area! Helpful staff. Great location!! Right by Bourbon St. Would love to stay here again.

    11/07/11 | Link | Rating: 4.0
    23. D F.
    I loved this place.  Our room was clean and the beds were extremely comfortable.  The staff was professional and responded quickly to our requests.  We requested a refrigerator and received one in minutes.  This was greatly appreciated because the next hotel that we were going to on our two week vacation was going to charge $15 a day for a fridge.  I must commend Brittany who worked the front desk, a valet named Richard and a young man from the maintenance staff who brought our fridge.   They were unbelievable! The only negative was a bellman named Robert who was rude and passed his duties onto the valet staff.  Aside from this, our stays were great.  Being one block from Bourbon Street was great. I gave the hotel four stars because the restaurant was only open in the morning.  When I called the front desk about the hours, Brittany referred me to several places that delivered.  I ordered from a great place and when  our food arrived the front desk clerk delivered the food to our room.  
    I will definitely stay here again.

    24/08/13 | Link | Rating: 4.0
    24. Liz S.
    We stayed at this Holiday Inn for three nights for a bachelorette party. There were seven girls in our group and the hotel ensured that we had adjoining rooms. It's in a great location - just a couple of blocks from Bourbon Street. We were excited that they had a pool, but the pool area was very small and we didn't get a chance to use it because it was always crowded with no chairs available. Overall, the staff was pretty friendly. I think the people at the front desk could be nicer. I'm sure they're sick of groups of girls/guys coming down and getting rowdy, but come on, it's New Orleans! Our favorite employees were the doormen Richard and Joe. They were so friendly and very helpful with directions and recommendations. They're the reason this hotel is getting 4 stars instead of 3.

    02/09/13 | Link | Rating: 4.0
    25. Scott L.
    Walking past this motel it has great curb appeal with a nice little court yard. That's about all it has going for it. Upon check in we were greeted by a unpleasant, rude and sarcastic employee. Turns out she runs the place. Valet parking is required, it's off site. The room we stayed in was in dire need of repairs. Not just worn out with broken fixtures but really dirty as well. I don't think the carpet had ever been cleaned. The a/c made such a racket it was hard to sleep. Do yourself a favor, keep walking past this one. To many other nice places to stay in the French quarter.

    21/04/11 | Link | Rating: 2.0
    26. Margaret F.
    Found and booked this hotel on Priceline. A great deal for the cash. I did not pay anything for wireless.

    Great location - probably the best asset of this hotel. Not loud at night, at least on our back part, behind the (lovely) courtyard. Really close to the action on Bourbon Street, and pretty much every restaurant in the Quarter we wanted to go to was about a half mile away.

    Carpets a little drab, drainage in shower poor (as previously mentioned). Really no other complaints.

    Housekeeping staff was particularly nice, thorough, and understanding. Desk staff and doormen downstairs were great. Beds were comfy, if a bit soft.

    Recommended for the price, for sure.

    27/11/11 | Link | Rating: 4.0
    27. Rob T.
    A Little sceptial about booking at a holiday in but it was above excedited our expections my wife is very picky about rooms and ours was very very very clean i would deffinlty stay here again far enough away from Burbron st but close enough to be out of the caouse

    14/10/12 | Link | Rating: 4.0
    28. Shannon H.
    The location is fantastic, but the rooms are definitely dated and housekeeping was terrible.  Fortunately, we had a room that faced the courtyard, so noise level was at a minimum for us.  On our second day, housekeeping came to our room at 2:45 in the afternoon and then gave me attitude when I asked them to come back in an hour after I explained to her that we were getting ready for a wedding.  In my opinion, a room should be serviced by 2:45.  Many people like to return to their room after lunch for a quick nap, especially in the French Quarter, where partying goes late in to the night.  When we returned later in the evening, we discovered that she never came back to service the room.  Apparently it was a "now or never" situation.  Afer placing a call to the front desk, we found out that she claimed that I refused her services which was not at all the case.   Within the room, the beds are rock hard and left us all with back aches.  The pillows (although they do provide soft and firm) were ridiculously tall and left us with kinks in our necks.  I spoke to the front desk and requested different pillows.  They explained that they had no others, and to "pull them apart to make them softer."  This didn't work for us.  Again, you can't beat the location, and the courtyard/pool are cute, but comfy rooms with nice amenities can probably be found better elsewhere.

    30/09/13 | Link | Rating: 2.0
    29. Angie A.
    I purchased my stay here from Priceline and I feel it was an amazing bargain for the $.

    It has a wonderful old world feel like a hotel in France, plus all the convinces of a modern day higher end chain hotel.

    The staff was both gracious and helpful, we had but to ask and promptly received all requests...more towels, toiletries, directions, ect...

    Our King bed room was very spacious, with a Hampton Inn style bath.

    The courtyard is gorgeous, we loved to enjoy our morning coffee here everyday.

    Great location, your close to everything, but tucked away from the circus at the same time. There's a great little mom & pop bar (The Deja Vu) a half block down that has wonderfully cheap and tasty dinner specials. The Spaghetti & Meatballs rocked!

    We spent a week here that also happened to be our Honeymoon, and we are so happy with the memorys we made here. We can't wait to return for anniversarys!

    I give it 5 stars on it's stellar service and great value for $.

    04/06/10 | Link | Rating: 5.0
    30. Emilie S.
    I would probably choose to stay somewhere outside of the Quarter next time I am in NOLA-- but I would definitely recommend this hotel to anyone who wants to stay in this part of town.

    I have zero complaints about the hotel itself- though most of the staff was less than helpful. In 5 days, I had one concierge that knew anything about the city. Front desk staff were mostly just dense.

    The hotel lost my reservation, and even though I had all of my confirmation information they transferred me to Holiday Inn customer service. The lady on the line at customer service confirmed that I had reservations, and thought it was really strange that the front desk woman couldn't see that on her computer. She tried to contact the front desk for me but they never answered. I went downstairs and she was on her cell phone making a personal call. Goofy. After all this, I got charged long distance charges for that transfer to customer service. Seriously.

    I forgive all that, because I really feel like this hotel has got to be the best deal in the Quarter. It is a beautiful, historic building with a lovely outdoor area/pool.

    It is in a perfect location if you have things to do in the Quarter. Not too close to Bourbon Street-- but in a safe and convenient part of town.

    Rooms were very typical Holiday Inn. This is by no means a high-end hotel-- but it is very clean and very comfortable. The beds were ridiculously comfy. Those pillows!!

    05/07/11 | Link | Rating: 4.0
    31. Tina C.
    To be sure, don't come here for your honeymoon or other special occassions....the rooms are old and nothing to write home about, but they ARE convinient to where the party is.  Valet parking is expensive but was quick to deliver our car when called upon...remarkably so in a town where the overall pace tends to be rather, uh, relaxed.  They do not have a fitness room, which is unusual...just the outdoor pool which was deserted during our stay (a few weeks before Mardi Gras).  Folks at the front desk and in the bar very New Orleans-friendly, no complaints about service.  Did not try their breakfast.  Three stars for  bare minumum on toiletries, plastic cups and towel quality

    05/04/13 | Link | Rating: 3.0
    32. Erin O.
    I was SO excited after booking this hotel. It looked like an upscale boutique online. When we checked in the lobby echoed the same feeling. However, upon opening our  hotel room door, it was sudden disappointment. It felt more like an old holiday inn. Worse - my reservation was for a single king bed and we had 2 double beds. My husband and I went downstairs to ask for a switch and were informed that it was all they had left! So, we spent our trip sleeping in separate beds like it was 1942. The bathroom was SO small that the door (which opened inward) would hit you if you were using the toilet.

    The location is ideal. Its really quiet at night being a street away from the commotion - but its definitely close to everything. Pretty perfect spot, actually.

    The front desk staff - especially the security and valet people were SO incredibly nice. We spent a lot of time talking with them and really enjoyed their company. The bartender was equally friendly. The housekeeping staff was quick, efficient, and always left special little touches in the room.

    We didn't hate this hotel... in fact, it was satisfactory. The staff was nice, and the location was excellent. The price was good.... I just felt misled to have such an average room when I expected something fancy.

    09/12/11 | Link | Rating: 3.0
    33. Dylan K.
    My co-worker booked this place for our convention, because of the location. If you like no amenities, no fridge, street construction, noise from bourbon st, shared balcony with 2 other rooms, minimal outlets for over $300 a night.  You will love it!

    It's probably more of a 2 1/2 star, but for the price I would give it a -1 if I could.

    26/10/12 | Link | Rating: 1.0
    34. Janette W.
    A great choice if you are looking for an affordable place to stay within a short walk to Bourbon St. The rooms are pretty average but we had one that had a balcony which was a great place to sit outside, but there wasn't much to see from the hotel's location.

    For just a few dollars more you can rent a mini-fridge for the room, a must for boozing, late night snacking and of course hydrating. There's also a lovely pool and shaded outdoor area that wasn't directly in the sun, at least when we were there, which was a pleasure to take a dip in.

    Finally the hotel staff seem very cool with, say people coming in at 6 in the morning from the bar, so I always have love for a place with no judgment!

    16/07/10 | Link | Rating: 4.0
    35. Cori V.
    We stayed in a suite (a king size bed and fold out sofa) for $130 a night with AAA Rate.
    We stayed here with our toddler during the first week of December.

    The hotel lobby is small but nice and festive during the Christmas season.
    There are computers along one wall one the way to the elevators if needed.
    The room is small but everything is in its place. We were able to move around just enough with a stroller.

    Any of the staff we encountered were friendly, professional, and helpful.  The valet staff was exceptionally nice and helpful.
    The maid staff did not clean our room until the late afternoon. This may be due to us being on the top floor.  

    This hotel is in a good location to Canal Street or Bourbon.  They have a parking garage next door. We could walk to anywhere we wanted to go.  There isn't a continental breakfast, but Subway is almost next door. There was a convenient type store across the street or more shops on Canal.

    You can rent a microwave ($15) or refrigerator ($20) a day upon request.
    Cribs are free and additional roll away beds for $20 a night if you need that.

    Overall, this hotel was great for the price, location, and amenities we needed.

    02/02/13 | Link | Rating: 4.0
    36. Natalie E.
    I love Holiday Inns, they are becoming upscale hotels - so I expected that.  Plusses: location, free coffee, free wifi, nice public spaces, pool, nice and friendly staff.  Draw backs:  Dark rooms, no opening windows, everything is 1970s in the hallways and rooms, dirty elevators, and my bathroom was in disrepair, $35/parking.

    17/04/14 | Link | Rating: 3.0
    37. Raymond S.
    Got a great deal for $79 a night with free valet parking! It's part of the Holiday Inn family!

    Usually valet parking it $34.95 a night with a hotel stay and close to $40 without hotel stay. I believe free valet is not available with a normal stay but got some type of promotion.

    The building itself is really nice in the old school French quarter feel. The building matches the rest of the architecture in the area and is located in the NW area of the French Quarter and a block away from Bourbon St. The building wraps around the pool which looks really nice but I went around December and it was too cold to utilize the pool. Wifi is free and there is a passcode that is given to you when you check in. Plumbing is a bit loud but what do you expect from an old building. The business center is not that great because it was just a stool in the lobby in front of computer that you need a credit card to use.

    The bed was really comfortable with firm and soft pillows available but rooms only come with either a king size bed or 2 full size beds. The full size beds are a bit tight for 2 larger size people. There is a 32" LCD screen with your standard cable

    There is a restaurant and bar area by the lobby area that I did not utilize but it is available. There is also a small counter for things to do in New Orleans that seems to have someone available during the day. The front desk was very polite along with the bellman and valet personnel.

    One negative is the walls are thin and you can the hallway noise and outside noises pretty clearly. Oh yeah, the water does a take a little longer to heat up than I wanted but it was no big deal for me.

    It is a block from Bourbon St. so assume there is partying at all hours of the night!

    28/12/11 | Link | Rating: 4.0
    38. Laura K.
    Not bad. Tiny rooms but hey you only need a place to sleep and shower. Quiet. Wish there was maybe a tiny fridge in room for water or gatorade for mornings. And wish ice machine wasnt broke on our floor. Overall i would stay here if and when we come back. Nice and close to everything.

    09/11/13 | Link | Rating: 4.0
    39. K M.
    We stayed here because it was the best rate we received for the French Quarter. I have to admit I was a little worried about the quality (I normally choose Hilton's when i travel) but the people here were amazingly nice and friendly.
    I was so delighted and impressed with this place. They went out of their way to help us. This is not an average Holiday Inn.
    The pool area is quite nice as well.
    The rooms were decent and very clean and after reading all these reviews about them i was worried but seriously who goes to NOLA and spends that much time in their room. Bottom line, great people, great valve and great location. i would stay here again.

    24/06/13 | Link | Rating: 4.0
    40. Stan D.
    I am really disappointed in this place.  It's overpriced, (especially on weekends), it's not clean, and they are not very accommodating.  

    We are Priority Club Members, and we booked over a month before we came, but they refused to book us a king size bed.  They only do that on a first come, first show up basis no matter what.  The Priority Club means nothing at all except that you will earn points you won't want to use.  We were told that we could check the desk each and every day for the availability of a king, but that was the only way we could get one, and only if one became available before someone else took it, even if that person just walked in off the street with no reservation and no Priority Club Membership.  

    Later, we asked if we could have a "late" checkout so that we didn't have to wait in the lobby for an hour for our shuttle to pick us up.  Again, we were refused.  That, too, is on an availability basis.  The desk clerk didn't even bother to check if anyone was coming in, and this was a Tuesday.  He very abruptly said, "NO," and told us the hotel's policy, which is if no one shows up wanting our room, we can stay in it an extra half hour.  

    We come to New Orleans often, and we stay at different places.  We've been in both bad, and good, but this one is by far the worst.  The only nice thing I can say about this place is that the "double" beds in our room were not attached to the wall, so we rearranged the furniture, pushed the beds together, and ended up with a pretty comfortable room.  By the way, there are only three electrical plugs in the main part of the room, (another in the bathroom), and, the way they had the room set up, it was difficult, (barely possible) for us to use all of our electronic devices.  After we arranged the room, however, everything fit quite nicely.  It became clear to me that this place is only worried about getting folks money and providing hospitality is hardly a consideration.  

    Trust me on this one -  you can do better just about anywhere in the Quarter.  It would not be difficult to find cleaner, better value, and better hospitality.  They only want your "now" business, and are not concerned at all with your "repeat" business.  Fool me once, shame on me.  I will not be fooled again.

    15/04/13 | Link | Rating: 2.0
    41. Felicity O.
    I've stayed at this hotel twice and had two completely different customer experiences.

    The first was miserable. The concierge (Kevin) was completely useless. I know everyone has bad days but in customer service, you should at least try to make an effort. He was very snappy and acted irritated when we asked any questions. We called down at one point to ask for a bottle opener. I didn't find this to be too strange of a request especially as our room had a sign encouraging us to call the front desk if we needed anything. When we asked him, he remained completely silent prompting us to ask again several times. Finally he answered with an abrupt no and hung up. Awkward.

    The second time, we ended up there out of complete desperation. The whole city was booked up for a triple whammy Saint's Game-cruise docking-enormous convention. The concierge this time - I believe her name was Brittany - was very helpful, friendly and kind. Kevin could learn some things.

    That being said - the hotel is a rip-off. There is wi-fi but you have to pay to use internet on the computer. This is particularly absurd for an international traveler who wouldn't bring their smart phone due to roaming charges or want to bother to travel with a laptop. They don't serve breakfast and the so-called complimentary coffee promised to us was all packed up 15 minutes before it's cut-off the first time we stayed. Bath products are awful, towels are scratchy and the movies are $5-plus to rent. I don't recommend this hotel at all.

    10/12/13 | Link | Rating: 1.0
    42. Kevin J.
    Crooks. I called and cancelled my reservation and they never cancalled the room. I did not get a cancellation number because "their system was down". I was assured it would be taken care of. When it showed up on my credit card, I called them. I got the run around for one week until finally the guest manager told me they could not refund me. What a clown. No wonder the hotel gets crappy reviews. They should fire their management and start from scratch.

    10/11/12 | Link | Rating: 1.0
    43. Peter K.
    Booked through Hotwire, this was the "mystery" hotel in the French Quarter. I came here for an extended weekend in December.

    The good:
    +Located on the corner of Dauphine and Bienville this is a good location. I looked at the places on Bourbon Street and they are expensive. Also if you are an early sleeper, that won't happen on Bourbon Street. This location is good to be close to the action (one block from Bourbon), yet far enough if you need to sleep peacefully
    +The front desk staff were nice and friendly. I had a hvac problem and it was resolved quickly.
    +Clean room, comfortable bed.
    +There is a nice outdoor heated pool is in the courtyard. This would be awesome in any season except winter, unless you're a polar bear.

    The bad:
    -Complimentary wifi but performance was spotty. At times, unreliable just researching restaurants and nightlife.
    -No gym. Had to walk to the sister hotel (Holiday Inn on Royal St). If you need to go, sign up at the front desk get a key and you're in. There is a small indoor pool, but the gym is a joke. 2 treadmills that didn't work. 2 cycles. Free weights. Because it was so pathetic, the following morning I ran on the riverwalk (about 6+ blocks east and a better gym substitute).
    -Even as a Priority Rewards member, I could not get a late check out (normal checkout is 11).
    -In order to get shuttle service to the airport, you have to notify the front desk 24 hours in advance. Good grief.

    The ugly:
    --The restaurant was subpar. I feel this is the only part of the hotel that is poorly managed. Slow service and the food was not good at all. I'm sorry I had breakfast there. Should have went out to one of those lovely brunch places.

    If you need to be in the French Quarter, I would recommend Holiday Inn Chateau LeMoyne, just don't eat there. If the hotels on Canal (FC borderline) are a little cheaper, I would consider those as an alternative.

    IFHTP 1

    15/12/11 | Link | Rating: 3.0
    44. Lory T.
    Found this hotel thanks to Expedia. Its right in the heart of the French Quarter, meaning it's in walking distance to all the restaurants and bars. It's also walking distance to Canal Street.  The room was spacious and clean. The bed and pillows were nice and soft. Downstairs they give you a free map and guidance of where to go if you ask.  They have a pool, but it was freezing and even though they told us that it was heated, I didn't want to risk getting sick.

    19/12/13 | Link | Rating: 4.0
    45. Daniel B.
    Great location. The rooms are servicable if a little small. This is definitely an atypical Holiday Inn, given the uber-urban location and historic buildings that it is in.

    Pool is reasonably sized and the Internet is free.

    29/05/12 | Link | Rating: 3.0
    46. Ryan G.
    Holiday Inns have been getting better, but this one has it's problems. First of all the location in great! Far enough from Bourbon Street to cut down on the madness, but walkable (although through dark and creepy streets). The biggest complaint is that I like to sleep late and every room in LOUD. Our first room, (241) had a loud drain from the room above. The staff was very nice and moved us, but them we were the the alley right across from some sort of steel factory. Not there fault, just loud.

    26/01/14 | Link | Rating: 2.0
    47. Eric M.
    I stayed here for the super bowl, and only did cause they had room..it is nothing special and a shame they can charge what they did to stay here. The upside is location and location. I did meet a Marine Corp medal of honor recipient in the lobby so I was honored to do that. I plan on revisiting New Orleans just not this hotel.

    29/11/13 | Link | Rating: 2.0
    48. Nick B.
    Decent location but distinct smell in the room

    Stayed here the Thursday night before Jazzfest. Location is convenient for the French Quarter. However, there was a heavy odor in the bathroom, a mixture of disinfectant and vomit. Nasty.

    30/04/14 | Link | Rating: 2.0
    49. Quay A.
    Ugh... 1.5... if I was desperate I would stay there again just because they are right in the Burbon St area.  Sad condition, peeling wallpaper, mold and damage like broken towel racks in the room.  Very obvious they bank on the location bringing them customers, not their actual facilities quality.  Not even worth doing my usual breakdown of positive vs negative.  Who knows, maybe they have improved in the last few months, one can only hope.

    Note: this review is pretty late.  I went before I deployed and couldn't get consistent access to Yelp overseas to finish this and a whole bunch of other reviews from last year.

    30/03/13 | Link | Rating: 1.0
    50. Mindy P.
    One of the best hotel experiences was here at Chateau Lemoyne. My parents were celebrating their 60th anniversary and everything was absolutely above and beyond perfect. I couldn't recommend this hotel highly enough! Great staff, wonderful balconies, beautiful swimming pool and a great courtyard just for relaxing.

    10/10/13 | Link | Rating: 5.0
    51. Erin V.
    This was our first visit to New Orleans, and we were thrilled to find our hotel right in the heart of the French Quarter, but just far enough away that you could still sleep at night (as long as you're facing away from the quarter!).

    This hotel was extremely accomodating to us, as we moved rooms three times during our 4 night stay.  The first night we had a lovely, quiet room on the side of the hotel that faced away from the quarter.  Slept like babies.  

    The next night we had the brilliant idea to switch to a room with a balcony.  They accomodated our request with no hassle.  Turned out the room was beautiful, and the balcony was perfect.  That night, two or three jazz bands trumpted their way right past our room, what a pleasant surprise!  We would have loved this room if not for the fact that the parties didn't stop until the wee hours (what did we expect??).  So the next morning we asked to be moved back to our original location, which again they accomodated with no hassle.  Again, we slept like babies.

    The only complaint I have is they had to shut the water off from 12-3 one of the days, but fortunately we were gone and didn't notice anyway.  They offered bottled water for those who needed drinks.  The other complaint is the room didn't come with bottled water at all.  a Mini fridge with water would make this hotel 5 stars for me.  

    Upon reading the other reviews, it seems everyone thought the room was dated.  I suppose that might be true, but it was just great for us, so maybe we're low maintenance?  I woudln't spend my honeymood here, but it's a great home base while visiting NOLA!

    We finished off our experience at this hotel with the wonderful bartender opening our bottle of wine for us to drink by the pool at around midnight.  It was a wonderful end to our trip - warm night, palm trees, beautiful courtyard and some wine!  

    I highly recommend this hotel!

    28/10/13 | Link | Rating: 4.0
    52. Matt C.
    Location is 5 stars.

    Rooms, 2 stars...

    I don't understand it.  This should be a top-end Holiday Inn, I have stayed at Holiday Inn Express'es (word?..) that are much better than this.  

    The lobby and hotel bar are dine and everything but the rooms are terrible here.  Old, and badly in need of a make-over...  

    They had a really junky flat-screen TV (below Phillips / Magnavox brand), the tissues were the cheapo ones that hurt your nose, the shampoo/soap/conditioner was the low-low end...  

    I was puzzled by the low quality of all that stuff.  Could be really nice if they upgraded the rooms...  

    For the price, you can find better than this in the FQ.

    13/01/13 | Link | Rating: 3.0
    53. Ellie P.
    We enjoyed our time at this hotel.  It is one block off of Bourbon---if that is what you are looking for.  The hotel is surprisingly quiet for being so close.  However, with the proximity to Bourbon, also comes the clientele of Bourbon.  We stayed here for almost a week in August, from Monday-Saturday. Monday-Friday was excellent.  It was quiet, families there, couples there.  Come Friday, it was a full-on frat party. The halls reeked of Marijuana, drunken idiots roaming the hallway during the day and banging on guest doors---it was obnoxious.  The pool and courtyard was nice.  There are much better hotels near the water and away from Bourbon St. Alan, the concierge was amazing! He truly made our trip---he knows the city like the back of his hand and he is the heart of that hotel. If you can find a hotel closer to the river for the same price---I would suggest skipping this hotel.

    18/08/14 | Link | Rating: 3.0
    54. Derrick J.
    Perfect location. One block off of Bourbon St., so you're close but it's quiet! It's a well maintained place with a great pool area and turtle pond. The staff is fantastic, but the maids pay no attention to the "Do Not Disturb" signs. They once knocked continuously while I was sleeping to deliver towels (that I didn't ask for) and another time they actually entered my room while I was sleeping, without knocking at all. That was a little off-putting, but everything else was nice. Oh, and FREE WIFI!

    09/09/14 | Link | Rating: 4.0
    55. D W.
    We stayed here for our honeymoon 20 years ago. booked way in advance and called to tell them the occasion. Wanted a room with a balcony...so much to ask? Got a room in the far back and it was small, quiet and not a great view. Good location but front desk slightly snotty.
    bar was good, coffee in AM good.
    We have stayed in NO many many times and this place has gotten a little downhill but still OK i

    25/01/14 | Link | Rating: 4.0
    56. Terry B.
    The room rate is more than double what it should have been.
    We stayed 3 nights, we had 2 double beds in a small room, and for 2 couples we were charged over $1800. I will never stay there again

    06/05/14 | Link | Rating: 1.0
    57. Preston G.
    Great location, but the pluses stop there. After a full day of traveling we had another long wait in line before we were checked in, and the one woman at the front desk quite rude and shockingly unhelpful. In fact, none of the staff we encountered was particularly friendly. Most of the motels I've stayed in have far better service and ammenities. Our room was dark and musty, though quiet which I appreciated.  The website claimed the pool it was heated, which it was not. The bed was fine and the room was decently clean, but I'd definitely pick another hotel next time.

    Travelers should also be aware of the parking situation and I encourage people to park somewhere else. The hotel charges nearly $40 a night to park and insists that everywhere else is unsafe. We parked 2 blocks away for half the price and had no problems whatsoever. Plenty of attended garages in the quarter for $20-$25/24 hrs.

    23/11/14 | Link | Rating: 2.0
    58. Mijil P.
    We checked in on Saturday around 2 pm which was great because their check in time is at 4pm. It is Labor Day weekend and pouring down rain when we got there. We pulled up to the valet counter and no one came up to us to get the car and finally my brother had to step out to tell them we needed to valet it. They didn't help us with the luggage or even offer an umbrella for the rest of the passengers. I felt that the service in that department was very very lacking. We had to get our own luggage out in the pouring rain. I mean we are paying about $40 a day for parking, at least bring up your service!!
    The front desk however was professional and very helpful in giving advice. We had a speedy check in.

    31/08/14 | Link | Rating: 2.0
    59. Dwight D.
    Definitely the best part of this hotel was location. Only one block from Bourbon St, very close to Canal St.

    The second best thing was the air conditioning.  We visited in July so it was crazy hot for this Canadian.

    The room was a bit dark and the hotel could use some updating. The restaurant was only open for breakfast but we didn't spend a lot of time there.

    20/09/14 | Link | Rating: 4.0
    60. Mary G.
    I can't say enough good things about this place.  It's like paradise in the French Quarter.  The outdoor pool and courtyards are peaceful escape from the hustle and bustle outside.

    The staff are very attentive and aim to please.  

    Another thing I want to point out is for parents traveling with toddlers.  This is a great hotel for them.  Our son got to sleep in a real crib instead of a pack n play that I have to assemble myself.  This allowed for much better sleep for my son.  Also, we got connecting rooms that we shared with other family.  This was great as our son could nap in one room and the rest of us could talk in the other room without disturbing him.

    The only negative is that the room doors may not shut on their own.  I know of a couple of people who had doors that remained opened after they left their room.  Make sure to check that your door is shut.

    I can't wait to go back!

    22/09/14 | Link | Rating: 5.0
    61. Greta H.
    This hotel has a fantastic location and friendly staff, but that's about it. Our hotel room is just an average hotel room--it's kind of run down actually.

    The hall is loud and you can hear everything people say and do in the late night and early morning.

    Because of our jet lag, we slept in and heard our neighbors room being vacuumed as the maid continued hitting the vacuum into the chair.

    Don't get me wrong...we would come back here, but when you come don't expect a fancy place!

    27/12/13 | Link | Rating: 3.0
    62. John G.
    I tried to post this on Hotels.com but they kept rejecting my review. So I figure I can be more honest here on Yelp. To start with, this is a pricey hotel, considering it's a Holiday Inn. But it's the French Quarter so I was ready to forgive that.

    I got in my room and it smelled a little musty but I didn't think too much of it since I would only be spending one night. It was a weird room with floor to ceiling windows overlooking the outdoor hallway. Very strange. Anyway, there are curtains, and it's only one night, so I didn't worry about it.

    I left the hotel to go have dinner and see a comedy show and returned to my room around midnight. When I walked back in, the smell was much worse than it had been, but I figured I would get used to it and sleep through it. Then around 3:00 AM I woke up with a terrible coughing fit, was having trouble breathing, and the smell was overwhelming. Now, I'm not a sensitive or allergenic person, so for it to have that affect on me, it must be something bad. The only think I can figure is it must be mold. I called the front desk and he quite brusquely told me there were no more King size rooms. I told him I didn't care, I just needed a different room because I couldn't breathe. I let him know I was already repacked and would be down there in 3 minutes to change rooms, and told him he may want to leave a note for maintenance to look at the room. No response from him.

    I walked to the front desk and he slid a new key folder across the counter. He didn't acknowledge my presence in any other way, including making eye contact or apologizing for the problem. I stood in silence for about 30 seconds waiting for him to tell me if there was anything else. Nothing. Finally I said "you may want to take that room offline until it can be remedied." No response. RUDE.

    The next room was fine. Nothing special. When I checked out in the morning, I told the front desk about my experience and they were apologetic and refunded my room rate. But still, no excuse. I wouldn't stay there again. And I probably won't use Hotels.com again either.

    12/01/15 | Link | Rating: 1.0
    63. Pj G.
    This hotel screams differed maintenance .  Its like a run down Motel.  The rooms are extremely small and  old they smell of mold.  It took 3 passes to deliver our breakfast of eggs and bacon.   When we checked in,  Mid Nov. there was mass confusion who knows or cares why.  One block down is the Hyatt grab your bags and run much better hotel.  No one knew we were there or cared.

    09/01/15 | Link | Rating: 1.0
    64. Brittany B.
    Stayed here in November on a trip to New Orleans . Gets 3 stars simply for our amazing balcony. The room was just a simple, plain room... Nothing good, nothing bad. Location was great. 1 block away from Bourbon Street, close to Royal Street and Canal Street. The valet and security staff were friendly and nice.
    My absolute biggest problem was check in. We got to the hotel super early, around 10 a.m. They told us check in wasn't until 4, but we could leave our bags and walk around. We took a red eye flight, literally had no sleep in 24 hours, so we really just wanted to get cleaned up and maybe take a nap. But we walked around for an hour or two, came back and was told they'd let us know when our room was ready. We sat in that lobby for almost 4 hours, watching other people check in and go to their rooms. When questioned, we were told that we had their higher end room and needed to wait for once to be cleaned. For the $375 a night we were paying for literally an Atlantic City casino sized room, I'm sorry but ask a maid to clean our room before others. We had to ask at almost 3 o'clock if something was finally available to which we got a "oh yea, something just was cleaned".
    I would stay there again simply for the location, and only if I stayed in the same room with the huge balcony. But not for the $375 a night price tag...

    I'm sorry, if I can afford the price??? That is very rude, and inappropriate for a guest service manager to say. I clearly could afford it, I just did not find your hotel worthy of the price tag. I understand what time check in was, my issue was other people who arrived hours after us were checked in long before we were, and when questioned we were told it was because we had a more high-end room that wasn't ready yet, which does not make sense. You may want to rethink your career, because "guest service manager" does not seem to be your forte.

    15/01/15 | Link | Rating: 3.0
    65. Vinny P.
    This is VERY ODD... I am sure that I had already posted a review (and a very good one) for this hotel here on Yelp a few months ago, but as of this morning I can no longer find any trace of that review anywhere on this site! So. here, once again, is my review for this hotel!

    Before I start my review, let me preface it by stating that I stayed at this hotel for a total of six rather lengthy stays (each from 8 to 12 days in length) in the latter half of 2013, with the last being late December 2013. So, I am, or have been, very much a repeat guest at this hotel! And, for each of my stays, I give this hotel 5 stars.

    I like this hotel a lot, and that is why I have kept returning here since my first stay in early June of 2013. I consistently find the staffers to be friendly and helpful, the management to be very responsive and responsible and willing and able to be held accountable (which is somewhat rare in many businesses nowadays!), whether when handling special requests or when dealing with minor problems that might arise (such as the occasional guest smoking in the hallway in a non-smoking hotel).

    And, I find the hotel property itself (which consists of two or three beautiful older buildings, all very well-maintained), including the lobby, the elevators and stairwells, the hallways on each floor, and the rooms, and bathrooms, to be extremely good for a hotel in the Quarter in this price range. Better yet, each of the rooms in which I have stayed across my multiple stays has been very large and spacious, and I have found all parts of the property to be very well-maintained and cleaned, and yet the property still bears a very large degree of an Old World comfort, charm and ambiance, which I enjoy much.

    BTW, the WiFi,which is free, seems to work great in all parts of the hotel; I have simply never had any WiFi problems at all, and the bandwidth/speed is very good.

    Now, I normally NEVER mention the names of particular staffers in my reviews of hotels, restaurants and pubs, but I am about to make an exception, where I wish to mention two staffers in particular:

    The first staffer whom I wish to mention is Todd Theriot, the Guest Services Manager, whom I contacted (sometimes by phone, usually via email) prior to each of my five stays to ask for an early check-in, a refrigerator in my room, and a few other favors at times (i.e., to stitch together into one contiguous stay in the same room three separate contiguous and sequential reservations, one of them using Reward Nights), and he has always been very helpful and he and his staff have always come through flawlessly in terms of fulfilling those requests.

    The second staffer whom I wish to mention is Robert, who is a bellman/doorman at this property (and, if I am not mistaken, he has been working at this property for quite a while). He is unfailingly cheerful, helpful and gracious, and manages to greet me every time that I enter or leave the hotel during his shift. He also has a great sense of humor, and seems to be very happy in his work. And, he is very helpful and generous in other ways: I normally eat very healthfully, but during my late December  stay here, I developed a craving for jelly donuts (I get such a craving about once every six months. ....), and I had happened to mention to Robert that I was unable to find jelly donuts anywhere in or near the French Quarter, and I had further mentioned that a web search, along with chats with some locals, had revealed that it is very difficult to find jelly donuts in the Quarter, but that they are readily available in other parts of New Orleans (all quite far from the Quarter, unfortunately) and in Metarie. Well, the next morning, as I returned from my early-AM walk at around 7 AM, Robert stopped me and handed me a bag containing some jelly donuts -- he had, amazingly, stopped at a well-known donut shop in another part of the city on his way to work, just to buy me the two jelly donuts that I had been craving, and which he presented to me as a gift! I was quite awed by this gesture, and very grateful!

    BTW, I am one of the growing number of travelers who prefers a very green and low-maintenance approach to housekeeping during my stays in any and all hotels; I do not want the housekeepers to change my bedsheets or towels every day, nor even every fourth or fifth day, and I also do not need anyone to tidy up my bed every day, and I have always found both the hotel management and the housekeepers to be extremely helpful and cooperative in respecting my wishes for very low-profile and unobtrusive housekeeping efforts! And yet, whenever I might want a bit of assistance from the housekeepers, perhaps in emptying trash cans or in getting a fresh roll of toilet paper, they have been very gracious and helpful.

    Before closing this review, I would like to extend my sincere and heartfelt thanks to all of the staff and management at this hotel for all their fine efforts and care during my many stays. Thank you!

    02/08/14 | Link | Rating: 5.0
    66. Michelle M.
    Checked in late thursday night on our first vacation to NOLA, was met by gracious staff all very kind and eager to help in any way. We got in our room and it was VERY hot, we figured we would turn down the air and hit Bourbon st.  Returning a few hours later to a muggy misreable heat but honestly too intoxicated to care! When we woke up the following morning with hang overs from hell and a suffocatingly hot room the front desk immediately took action sending someone up to fix it while putting us into another room.  Way to go guys!

    The best part of our stay was ALAN! He was VERY informitive and friendly with a great personality and lots of great ideas. He made my birthday the best ever by suggesting an airboat tour through the swamp. Next time we are coming to your house Alan!:)

    18/08/14 | Link | Rating: 5.0
    67. Lina F.
    I say stay within the French Quarter area and check out Bourbon Street and Canal Streets and all the areas in between.  This is a YELPERS dream to check out, soooo many restaurants and things to do in New Orleans.  We stayed at Chateau Lemoyne right on Dauphine and Bienville, in the heart of the French Quarters.  Close enough to Bourbon and Canal but a block away from all the noise when you're ready to go to bed.  It is ALWAYS a party over on Bourbon, oh my!  This is an older hotel but has a lot of character.  It needs an update ooh but the restaurant inside is killer.

    25/10/14 | Link | Rating: 4.0
    68. Mas K.
    This was one of the worst hotels that I have ever stayed.  The room was dingy and reminds you of the room in economy motels.    The beds are old and you may be waking up with back pains.  But, the worse part is how untrained and rude most of their staff are.  

    We had a good experience with the check-in staff, but except her, we were simply shocked to see how unprofessional they were.

    When we asked concierge some information in New Orleans, he simply replied "check it online!"  When I asked again nicely if he could check it, he gave us how bad the management was not to give him enough space to place any flyers or brochures, and refused to help us.  I could tell he was just busy chitchatting with other hotel staff, and was not interested in helping us.

    Also, their valets or bell men are usually nowhere to be found.  When we asked for a bell man, they just scoffed at us and ignored, and we ended up carrying our suitcases and heavy equipment to our room by ourselves while the hotel staff were ridiculing us for even asking for help!

    One morning when we came down to the lobby, we found the valet taking a nap on the sofa!!

    The staff at this hotel lack common courtesy and they are not interested in making our stay comfortable, nor pleasant.  They just don't care.  We pay about $350 per night, and we were treated like we owe them for allowing us to stay or something.

    If you are looking for a hotel treats you like appreciated guests, or simply like a human being, you should avoid this hotel at any cost.  If you want a hotel with rude staff, to pay 5-star hotel bills, and like to be treated like dirt, this one is for you!

    21/11/14 | Link | Rating: 1.0
    69. Marca P.
    Very nice place, for the New Orleans feel and great location to walk to all the things in the French Quarter. Staff are friendly and helpful, the housekeeping staff could be better.

    08/04/15 | Link | Rating: 4.0
    70. Trista T.
    This was my first visit to New Orleans and what a perfect deal.

    We found a deal on groupon and spent less than $200 a night to stay right off Bourbon St!  This is in the French Quarter in a great location.  As a family of young ladies, we are always cautious about safety, and this place was more than safe for us.  

    Now, this hotel did not have the charm that I am sure other old, NOLA hotels might have, but it is clean, newer, and everything worked fine.  We were on the 5th floors with a decent view of the Montelone and Bourbon St.  Service was top notch and always had great advice for us newbs.  

    Valet parking is your only option here.  We could see our car from across the street though so we felt fine about it.

    There was a sweet little pool area so cool down out, a place for breakfast too (pricey kinda not worth it).

    I would most def recommend this for someone simply looking for a budget friendly, clean, safe place to stay while enjoying NOLA!

    02/04/14 | Link | Rating: 5.0
    71. Brandy W.
    Excellent front desk this trip.  Fast service.  Shared a cookie.  Convenient valet.  Nice room  5th floor overlooking street. A little loud. Walls a little thin.  Beautifyl holiday decorations. Music in the lobby.

    16/04/15 | Link | Rating: 4.0
    72. Reyn J.
    This place is a good value. For those on a budget, who want to save on a hotel room *in* the French Quarter, you can use the savings to enjoy other New Orleans venues.

    This is a very nice, well maintained, clean, well staffed, and efficient hotel. It is not a business hotel...things move at their own pace; there is no exercise room. It is a block away from Bourbon street, the great restaurants, and a moment away from Jackson square and the street cars on Canal Street.

    There is a nice heated pool and patio. Even though it is technically a Holiday Inn, the exterior / interior are elegant and it is comparable to the other classy hotels in the Quarter. The reviews are mostly excellent.

    Also, right in the same building is Richard Fiske's Martini Bar & Restaurant...a cool place and A-OK. See my separate review.

    A place to consider.

    14/01/15 | Link | Rating: 4.0
    73. Jen H.
    Currently staying here and to say I'm disappointed is an understatement. I used to stay here with my grandparents in the 80's so I was excited to re-visit that piece of my childhood.... Unfortunately that didn't happen. Since we checked in, I have been repeatedly let down.

    1st- I asked the concierge about upcoming Mardi Gras parades and he gruffly told me none were coming up for weeks. He didn't offer to look, suggest something else to do, etc. He was too busy chatting with another employee. (Btw I walked past a parade on Bourbon about an hour ago)  

    2nd- Checked in and went to lunch. When we came back to our room the door was open. I asked a Maid down the hall if she was working in my room (why would she be? We just checked in) and she rudely said No. I spoke to the housekeeping manager and she was kind about the situation but I never received word on what was really going on!

    3rd- can't breathe! My co-worker is sneezing and teary-eyed after stepping foot into the hotel. If you take a look at the room filters, you can probably assume why. Once back on the street she is fine, which is really sad considering it's Bourbon Street)

    4th- the place is old, smelly and dingy. Walking down the hallway feels like a scene from "The Shining".

    5th- why are we in a handicapped room?

    6th- the shower head is broken and you have to hold it up while you bathe.

    Hopefully this is the last in my series of unfortunate events but I have 2 more nights at this hotel so only time will tell.

    16/01/15 | Link | Rating: 1.0
    74. Emily O.
    Probably more accurately feel like it's a 2.5/5....

    This hotel is adequate.

    I felt like the room and especially bathroom could have been a lot cleaner. Getting to the room was a little confusing; we had to maneuver through some twists and turns and a couple doorways to eventually get outside. Took some getting used too. The place could definitely use some updating, but our room was nice and big and the bed was comfy.

    The gentleman at the front desk and the valets are real nice. Especially Kevin (think that's his name or maybe could have been Kenneth) was super patient with us parking our trailer in the little lot they have across the street. Parking isn't cheap tho (of course typical for the area) but it is a secure lot.

    Good location, close to everything but far enuf from chaotic Bourbon Street.

    For the price we couldn't beat it. I would probably stay there again.

    04/05/15 | Link | Rating: 3.0
    75. Kim B.
    Why is everyone hating?? We had a pretty good experience here!

    Value is great, location is great, service was great. The room was cute - exposed brick!! - with comfortable beds etc - everything you'd expect from Holiday Inn. Some of the "little things" are slightly outdated (old school clock radio, phone, etc) but those things don't matter when you're a block from Bourbon Street. Plus, love the courtyard!

    The only gripe I have is that the toilet in our room was incredibly loud when it ran. Like, really, really loud.

    We had a great time here. Looking forward to coming back.

    16/04/15 | Link | Rating: 4.0